Reviews of Golf Avenue Distribution Center (Golf)

Andre Boudreault

I want to thank you for your excellent service. Last Thursday morning (11am) I ordered online a set of Taylormade sims max OS irons. I received them the next day!!! I know I am in mtl. but even then I find this to be very impressive! The clubs were exactly what I ordered. I would order again in a heart beat.

Matthew Forbes

I ordered an m2 3 wood and it delivered very quickly and was exactly what I ordered with no surprises. Then I took it to the range and the first shot the face cracked, very unfortunate and frustrating. I sent an email to golf avenue and had an instant response from Samuel. After our correspondence I had a new one coming my way and the broken one back to golf avenue. Your customer service is amazing and Samuel was so pleasant and very attentive responding to my emails almost instantly. I hope this one coming works out because I love this idea for buying all my clubs from here going forward. Thank you golf avenue and a special thanks to Samuel for making the swap painless and easy.

Marc-Olivier Gilbert

(Translated) I was hesitant to buy a user. I told myself that you never know the quality of the product that you will receive. However, the description of the condition of the product was clear: very good condition. I must admit, I received an almost new hybrid, for an incredible price. COVID delivery in just 2 days, I can't help but give a 5 star rating here. The prices are very good, the service was quick, and what's more, it's really worth being a member with free returns and deliveries. Well done, very good experience online! (Original) J'hésitais à acheter usager. Je me disais qu'on ne sait jamais la qualité du produit qu'on va recevoir. Pourtant, la description de l'état du produit était claire: très bon état. Je dois avouer, j'ai reçu un hybride presque neuf, pour un prix incroyable. Livraison en à peine 2 jours en temps de COVID, je ne peux m'empêcher de donner un 5 étoiles ici. Les prix sont très bons, le service a été rapide, et en plus, ça vaut vraiment la peine d'être membre avec les retours et les livraisons gratuites. Bravo, très bonne expérience en ligne!

Gautier Poiret

(Translated) Excellent selection of used golf clubs! Perfect service! (Original) Excellente sélection de bâtons de golf usagés! Un service parfait!

Bryan Smith

Working with Golf Avenue was great. The product that I ordered didn't work out for me, but they facilitated the return label and issued a credit on my purchase within 24 hours of receiving the return shipment back at their location.

Brett R.

Clubs arrived in better quality than expected

Brent Gravelle

Are you kidding me?! Just ordered my new driver yesterday and it's here already! And as expected, it's in pristine condition! Looks like Golf Avenue is going to be my go to place for all golf needs!! Merci les gars!!!

Will Lawlor

Ordered a set of irons and a driver on a Wednesday night, they were shipped out Thursday morning and delivered Friday afternoon. The irons were in the exact shape as described and the driver was in almost perfect condition. Would highly recommend this company!

Eric Carmichael

Super easy to search and locate the golf club your looking to purchase. I bought a Cobra f8+ driver brand new after searching several places for the right color, shaft and price. Golf Avenue was by far the quickest and easiest to find just that. The used clubs have very detailed information that informs you of the quality beforehand with detailed pictures. My brand new deiver still in original packaging was only $229. Compared to elsewhere with the exact club style I was looking for seemed to be difficult to find but Golf Avenue made it a breeze.

Louis-Félix Boulanger

Best golf store ever!!

Zeyadh Zane

Bought a pair of golf shoes that were listed at 1/2 the price at two other stores... asked for a price match and was told that they don’t do that. Will not be wasting my time with this store anymore. Super unfortunate.

Joe Ricciardi

Great place for online shopping of golf products; Too bad new policy doesn't allow items to be picked-up to avoid shipping costs.

Christopher Roulier

(Translated) Super service! Quality product. Great selection at low prices! Highly recommended! (Original) Super service! Produit de qualité. Grande sélection à bas prix! Hautement recommandé!

Neil Kennedy

Great site to find new & used clubs at a competitive price. I purchased a brand new TITLEIST 917F2 3 wood and it arrived promptly and in the condition expected. I was so happy with the purchase that I later bought a TITLEIST 917F2 7 wood. Same result. Currently waiting on new Cobra King F8 irons that were offered $200+ cheaper than everywhere else (although they do not include the Cobra Connect). Clearly they have earned my trust. Love this site & they haven't failed me yet!

Maxime Roy

(Translated) Very disappointed with the service offered (Original) Très déçu du service offert

Danny Rossner

Very difficult web site to navigate. They never have anything I want and when tried to reach customer rep to go see warehouse in person got no where. I do not recommend this company.

Cliff M

Ordered two Nike polos on Wednesday and received them Thursday. Great quality for a really reasonable price. I'll be ordering again in the future. Thanks Golf Avenue!

Flydash413

Really surprised with the store. Wasn't expecting alot but they exceeded my expectations. Bought a new taylormade driver which said it wouldn't come with the tool or cover and came with both. Even new it was $50 cheaper than golf town. Took a week to get to BC but amazing company. Highly recommend them!

Thomas O'Connor

Helpful chat feature, but too many challenges during checkout to complete purchase: (1)10% discount code they emailed me did not apply to my purchase; (2) got over the 10% discount I thought I would get and decided to order anyway, that's when I learned they are temporarily not taking AMEX credit cards.

Jerod Irvin

This was my first time using golf avenue and as a college student who is broke and wanted some new clubs I was so happy there was a financing option. I’m expecting my clubs to come in this week and can’t wait!

Average Joe

Best golf store in Canada. Have been ordering since 2012 and never an issue!!

Joel Smith

Bought a "Good condition" Callaway driver and it showed up in fantastic shape, could have been considered Very Good if not almost like new. Also bought my wife a brand new Cobra driver for half what other places were selling it for (just didn't have a factory cobra grip, who cares). Free over $50 is awesome and the service is always quick and friendly as well. Will be buying some wedges from them as soon as I have some fun money.

Fletcher Beauchamp

Amazing website for buying new/used clubs with great prices! Also great customer service that can answer any question you have. I recently bought a new set of Cobra King F7 Irons and they are amazing, came very quickly!

Marc-Antoine Bouchard

(Translated) I bought a Cleveland rtx-4 wedge. The ad said "low grind". I received the club in "XLow Grind". I tried to contact them to see if they could fix their mistake. I sent several unanswered emails. Afterwards, I was contacted by phone and left a message saying to call them back, something I did but never to get the line. I tried to go through the Messenger system: I was told that the person who contacted me was only working in two days and that a message would be left to contact me. I am still without news. It’s since Black Friday that I paid for a wrong club and the customer service team is completely laughing at me. You say you have customer satisfaction at heart, but we quickly see that it is 100% the opposite. (Original) J’ai acheter un wedge Cleveland rtx-4. Dans l’annonce c’était mentionné « low grind ». J’ai reçu le club en « XLow Grind ». J’ai essayer de les contacter pour voir si ils pouvaient réparer leur erreur. J’ai envoyé plusieurs emails sans réponse. Par la suite, on m’a contacté par téléphone et laissé un message en disant de les rappeler, chose que j’ai faite mais sans jamais pour avoir la ligne. J’ai essayer de passer par le système Messenger: on m’a répondu que la personne qui m’avait contacté travaillait seulement dans deux jours et qu’un message allait être laissé pour me recontacter. Je suis toujours sans nouvelles. C’est depuis le black friday que j’ai payé pour un club qui n’est pas le bon et que le service client se fou completement de moi. Vous dîtes avoir la satisfaction des clients à coeur mais on voit rapidement que c’est 100% le contraire.

Nathan Arfin

I ordered a couple of clubs from them and they were delivered in better condition than I expected. There was a shipping issue on the Canada Post side, I emailed Golf Avenue and they got it dealt with that day. Great selection, great prices, and most importantly great customer service!

Jared Richey

I've been waiting over 3 weeks for a single golf club. Apparently it is stuck in shipping although I've received other items from the same shipping company in a normal time frame. If you live in the US you may want to consider other online stores.

anne marie line lussier

(Translated) Wow! Super service. Goods up to my expectations. You made a very satisfied customer. Thank you so much. Worth the trip! (Original) Wow! Super service. Marchandise à la hauteur de mes attentes. Vous avez rendu une cliente très satisfaite. Merci beaucoup. Ça vaut le déplacement !

Floyd P

I ordered the Taylormade Tour Radar Cap on sale. It has an amazing price and superb quality. Fast and reliable shipping as well. You can’t go wrong with this price that’s why I bought 3. It has the same quality that you can get from Golf Town or Golf Galaxy that cost more money.

Mike Ness

Thought they were great, until I needed to return a club... (which is sort of important when you can't physically look at/feel/try the used golf clubs) Even though their homepage advertises "30-day trial" and "Free Shipping", if you return the order (in whole or partially), they not only bill you to ship the return, they also deduct the cost of the initial shipping charge they waved. Even worse... they created the label for me while chatting with them about the product and did not bother to tell me there would be a fee for the return. Long story short, I bought a $135 tx incl. club to try once and it cost me $30 + the indoor range session. I could have easily just gone to Golf Town, tried a bunch of demos/liquidation pieces and chose what would be best for me.

Nepean Golf League NGL

I ordered wedges from golfavenue.ca a month ago, and was so impressed that I just ordered a set of irons. The photos of the products give you a good idea of what you're getting, and in both my cases, I felt that the wedges and irons were in better condition than advertised!! The shipping is incredibly quick!! I'm very impressed. Thank you very much!

Pierre-Luc Laparé

Golf maniacs who offer the best equipment at the best prices!

K.A Rafter

Tons of options for the weekend warrior or daily player. Fast shipping and great attention to detail. A+

griffin harrel

I had a really good experience buying some used clubs from them. I bought a Taylormade Driver and some Callaway irons. I think what makes this site unique is that they take pictures of all their clubs so you know exactly what you are getting. Shipping took a while, but it was worth it.

Paul S

Ordered club online, paid extra for fast shipping, received club and no adjustment tool. I called Golf Avenue CS, the rep told me I had to buy the tool, the listing did not include a tool. If I had known that I would have paid extra for the tool which, should be included with the driver anyway. Very misleading listing. You want me to pay for the tool plus shipping now. This is not the way to win over first time customers. Again very misleading!

Mark Sarookanian

Great Service! Good product at a reasonable price.

Peter Tenvoorde

Great products and prices and delivered quickly.

Nikhil Nair

Outstanding. Used clubs for amazing prices. The website is easy to use, has a huge selection and accurately evaluates the condition of each club. Plus, local pick up if you live in Montreal. Why would you ever buy new again?

Keith Chapman

Ordered a set of KIng Cobra Iron and Driver/fairway clubs. The condition that I received them in was not the condition advertised. I did contact on several occasions with no response. Having purchased from Golf Avenue on a couple times, needless to say I was disappointed. Hopefully this was just an oversight ,and not regular customer service. Since this posting Customer service has contacted me and went above and beyond to rectify the grievance with regard to my club conditions. Sometimes an oversight can occur . I still recommend to friends looking for a good deal to look at Golf Avenue. I have changed my review from neutral to positive.

Cameron McCormack

Awesome company to deal with. Great driver, great price and speedy delivery. All around great experience. Thanks

William Prévost

(Translated) I bought a new golf bag. Not knowing golf, the bag was not suitable. Despite their strict refund policy, they refunded the bag to me. Thank you. (Original) J'ai acheter un sac de golf neuf. Ne connaissant pas le golf, le sac n'était pas adapté. Malgré leur politique de remboursement stricte, ils m'ont rembourser le sac. Merci.

Victoria Robert

(Translated) Excellent customer service, thanks for the advice! (Original) Excellent service à la clientèle , merci pour les conseils!

Jordon Iorio

I ordered a Cobra F8 Driver from Golf Avenue and realized I ordered one with the wrong grip. I emailed them and used their Facebook Messenger option and they responded within hours. They gladly made sure I was going to be shipped the exact product I intended to buy and were very friendly. Their prices are also very fair. I was dealing with Sportchek prior and they were a complete nightmare to deal with. Thank you GA.

Denis Casavant

(Translated) I bought Ping sticks, G10s and improved my game considerably. Thank you Golf Avenue (Original) J'ai fait l'achat de bâtons Ping, des G10 et j'ai amélioré mon jeu considérablement. Merci Golf Avenue

Denise Lapointe

I just found great gifts at amazing prices...very nice online experience!!! Thank you Golf Avenue

Edward McMillen

Ordered a TaylorMade M2 Driver on Wednesday, was delivered on Friday and in my bag for my Saturday's men league. Great choice of clubs, very competitive price and the customer service team was very helpful in helping me find the right club and to make sure it was shipped quickly. New customer, will be coming back!

Danielle Weiss

Great customer service!

Robert Hudson

Please read all 3 paragraphs on return policy. There is no situation where 100 refund for satisfaction guaranteed applys to them. I do not recommend buying any New clubs from them even if it may be 15-20 dollars cheaper at other places. They charge $20 for you to send it back, 25% re-stocking fee along with it. Go with a trusted retailer or online site.

Josh Kleinsasser

Best place to buy clubs! Good selection, the best prices, speedy delivery and the best customer service. I've been shopping with golf avenue for 3 years now and they never disappoint. Pretty soon my whole set will be from golf avenue! Clear pictures and accurate rating system tell exactly about the condition of the club. Shout out to Brent for spending over an hour with me helping me with any questions I had! Highly recommend this place to any golfer!

Brian Blair

I was ready to make a purchase on a new driver from them and noticed on their website that they claimed lowest prices, guaranteed. I was able to find one cheaper online and called them twice and spoke to two different people. The first said that they would email me back within a few minutes, which they never did, and the second said that they would have to contact me the following day when all I needed to know was if they would price match. I knew it was a long shot and I doubted that they would be able to, but I thought it was worth a shot. I went to the website the next morning and the club I was interested in had sold. I called them back and spoke to someone that said they would not have been able to price match in the first place, which is all I needed to hear. So instead of purchasing the club I wanted, I had to settle for another one due to their incompetence. Extremely dissatisfied.

Peter Kotsiris

Helpful staff Great service I have bought my clubs from there

Rob Marcil

First Time buyer from Golf Avenue , Received my wedges today , Extremely satisfied . Great Company , Excellent Service and fast delivery . I would highly recommend to anyone and I will be sharing my experience with my golfing counterparts !!

Sebastiano Depani

Mind boggling amount of used equipment to choose from. Web site is excellent and the equipment is well classified and with a detailed description. Was very satisfied with my purchase.

Dwight Dane

Amazing experience at Golf Avenue the driver and bag I ordered was better than expected the delivery was quicker than planned and Etienne did an outstanding job helping me out . I would highly recommend Golf Avenue!

Jean-François Piché

(Translated) Excellent price and service! (Original) Excellent prix et service!

Mike Aloisio

Great easy to use website. I bought my dad New 2015 Taylormade AeroBurner's at a great price! Love that they sell new club sets at great prices. I received clubs in 2 days and in new perfect condition. Still had wrapping on clubs. I used them at the driving range and love these clubs. Im jealous I dont have this set. I will recommend this site to my friends. 5 stars

UnArabe Roux

Great customer service. They added a coupon I forgot to put in the order. Took barely 24 hour.

Norman Beatrie

Stephen was a great help to me on my purchase, he made it a very enjoyable experience. super place to shop! Thanks again

Cam M

Great product all my clubs arrived within the allocated time, as advertised. I did have a small problem with my order but Emile my customer care rep responded to me immediately and rectified it for me. Would order from again!

Alex Romaines

Bought a set of TM irons and a Ping driver online & both arrived in the condition described on the website. Great way to save money on golf clubs & they have a vast selection available. Delivery is via Canada Post which can be hit or miss.

Brian Rypien

I ordered a brand new cobra f8 driver monday morning and arrived Tues afternoon in Vancouver from Quebec. Great price...great service...I highly recomend this site

Won Ryu

Lazy!!!! Never spend my money here again.

Jonah Richard Rodriguez

Ordered a set of taylormade irons but package was lost was told I needed to pay more money to get the clubs I already payed for

Dominic Tornatore

I ordered a driver last Friday and paid for Express shipping and still haven't received it. Was told it would be shipped today and I would get the tracking number via email, never did. Called them and customer service was friendly but if it isn't shipped tomorrow like I have been told I am never using them again especially since I paid for Express shipping..

Ben Smith

Ridiculous process

andrew bardell

Was very disappointed to learn that return shipping had to be paid. Very misleading saying 30 day free trial. I contacted them and they refused to pay. Every company in the world has free returns.

keith weir

Purchased a club and they made a mistake on what it was , but made it right by refunding fully including freight !

Mike Yaromy

Great selection, fast shipping, courteous staff.

Eric Frye

Very disappointed in the customer service from Golf Avenue. I traded my old clubs in and purchased clubs from them on 6/12. I called customer service because I wanted to ensure I would receive by Saturday 6/15. I asked if I needed to pay for express shipping. I was told that because I live on the east coast as long as your order is in by 2 pm it will ship out same day and standard shipping is 1 to 2 business days. The gentleman on the phone said express won’t be necessary. My order was in at 9am on 6/12 and it turns out I will not be receiving my clubs until 6/18. I had no problem paying for express and if I had, this most likely could have been avoided. I listened to customer service because I figured they knew what they were talking about. Put a damper on my Father’s Day weekend. I was going to play this weekend and now I am without clubs. Oh and when I traded my clubs in they received them within 3 days of me sending them. Mailed them on 6/10 in the morning and we’re received on 6/12 in the afternoon.

Zach Gilbertson

I traded-in a some clubs a couple weeks ago, after they were verified it took a whole week to receive my payment. Not 24 to 48 hours. I called numerous times and got multiple excuses.

Mark Hooper

I sent a driver and a set of irons for trade in. They were received November 28 at noon. Monday after nothing had changed on my account I did a online chat with customer service. They told me because of the Black Friday and Cyber Monday they was a delay which I understood completely. I also explained that I printed 2 labels but only use one as I was able to fit all in one box. So everyday I chatted with customer service about the trade in and everytime the same story they say tomorrow. I told customer service about the 1 package instead of 2 two different times because they were still waiting on the second. Finally tonight I spoke to a live person and the first thing I said was there is only package not two and he says ok let me check. He comes back and says the delay is because we are waiting on the other package well I lost my %#€* at that point and was irate with him as much as I dislike being that way. Not sure if customer service reps don’t note accounts or what but we will see what tomorrow holds but I’m very frustrated because every club I’ve hoped to buy slips away everyday

Pepper Stevens

Prices are equal or higher (much higher) than other golf stores.

Gabo Voyer Golf

price for a set of fly z pro 1172 $ can get it at golf town for 899.99 brand new with a fitting price way to expensive

RicknDonna Thompson

I sent 4 boxes of clubs for trade in to Golf Avenue. Some clubs were rejected for various reasons. I requested they send back to me what they did not want to credit me for. They sent part of them back and kept some. The ones they sent back were so badly damaged (due to the fact they did not pack them properly with packing material or padding that the clubs were damaged beyond being able to re sell them on my own. I have had a terrible experience with them and will never do business with Golf Avenue again. Take a look at what they did to my woods. I sent them to G.A with headcovers, they returned them to me without any protection.

Joshua C Brooks

Ordered my clubs Tuesday morning, and were delivered by Thursday at 1pm via FedEx. Was a bit apprehensive thinking Canada Post would take a bit of time but when i saw Fedex, I basically tracked the irons to my front door. Came packaged great, and exactly what I expected. Will be using this company quite a bit more.

Stephen Morris

Awesome company. Ordered a stiff flex driver, tested it on the course and noticed it was not fit for me. Contacted their customer service department and they arranged for an easy return. Then had the opportunity of buying the same driver but with a regular flex and it will now stay in my bag for a long time. Great service, very professional but more importantly, very friendly staff!

Phil Gm

Shipping delays awfully long. Package got lost. Had to wait for 8 buisness days for the refund, the whole process took well over a month. No kind of compensation was offered to me. Customer service was just okay. Also they're prices are jacked up, you can buy the same club for lower prices and in better condition. Just shop around. Buyers be aware, take your money elsewhere.

william ares

Excellent customer service!

nhlp5000

(Translated) Be careful he does not give the money back !! I bought them a stick and sold my old one, he had to send me a transfer and never do! When I call, I wait for 1 hour and my line is cut afterwards. They are not people you can trust. (Original) Faite attention il ne redonne pas l'argent!! Je leur ai acheter un bâton et vendu mon ancien, il devait me faire un virement et ne l'on jamais fais! Lorsque j'appelle, j'attend pendant 1 heure et on me coupe la ligne après. Ce ne sont pas des personnes de confiance.

E Balo

Sadly, I have had to change my 5 star review to a 3 star after an error with my order. A 6 iron was delivered to my home address instead of the 9 iron that I purchased. The solution to this oversight (that was made by Golf Avenue) was highly subpar (pun intended). Also the two customer service reps I spoke with didn't seems that surprised or seem to care that this happened which makes me wonder if this occurs on a regular basis Aside from the incident above the used clubs that were sent to me came in excellent condition. The online chat is easy to use and the sales reps are helpful and know their products.

Mike Balyk

Received my wire transfer today , it was processed quickly and was happy to get my $ for the trade. The part I didn't like was the wire transfer - having to put in my debit card # and password online didn't give me a good feeling. The site couldn't process that and I had to give banking info from the bottom of a cheque. Things worked ok with Plooto and I hope it's secure. Golfavenue has my Creditcard info and a credit to the card would have been better ( on my nerves ). Beside that everything went flawlessly.

Daily Driven Golf

Absolutely Loved my experience with Golf Avenue. Clubs are excellent and their customer service is unbelievable! I originally ordered a m3 5-wood that broke on me and Golf Avenue completely understood and shipped me the same club but in even better condition free of charge and it came in one day! Unbelievable! If somethings not right, they'll make it right! Well done.

Rajash Sarin

They are based in Canada not in the USA. So if you get what you want at the price you wants, meets your requirements, fits perfectly etc then great. But if it doesnt and you have to return it then you will have to pay for return back to Canada. They DO NOT provide free returns which means I will not use them again and will stick with US based golf discounters who provide free returns. Added a star because they do make things easy to return and their customer service did reach out to me to add that a number of US companies also don’t offer free returns. But doesn’t change the fact that some do offer free returns and for clothes, I would still prefer free returns.

MSG

Great place to buy used golf clubs for less. Almost all my clubs in my bag are from this place.

john morgan

I signed up for the discount for first order. Applied the code, it wasn't valid. I stilled order the M6, 4 hybrid. The lowest rating it had was 8.5. Club arrived and it looks like someone was hitting stones with it. I'm in process of trying to return it.

Xavier Masse

(Translated) is there a physical shop in monteal? (Original) est-ce qu'il y a une boutique physique a monteal?

Kevin Jobson

Terrible return policy. Bought some golf shoes that were too small so I wanted to exchange them for a larger size. They wanted to charge shipping for the return and then charge shipping AGAIN to order the larger size.

Kirsten Lucas

I ordered a whole set of irons and hybrids online. The price was amazing and the condition is incredible!! Like new. A couple weeks later I ordered the matching bag at another great price. Everything came within the week I ordered it and zero problems. I will continue to buy golf stuff from here.

jean-francois Vary

(Translated) If you live around montreal you can save transportation costs !!! cool bunch of guy working there! (Original) Si vous résidez autour de montreal vous pouvez sauvez les frais de transport !!! cool bunch of guy working there !

Jeremy Griffin

Have made several orders from G.A now, always impressed with the quality of the "used" clubs, and everything has shipped in 2 days from my order date, I highly recommend this site for golf clubs and balls.

Jean-François Séguin

(Translated) Very satisfied, delivery in less than 24hrs, quality sticks higher than my expectations and very competitive price! (Original) Très satisfait, livraison en moins de 24hrs, qualité des bâtons supérieur à mes attentes et prix très concurrentiel !!!

David B.Y. Fong

I purchased a cobra f9 driver right before the shelter in place happened here in California. So I was not able to go out and practice for months now. When the ranges and courses where finally opened, I was able to try the club. Unfortunately I wanted to return the club for a refund but since the 30 days had past because of the in shelter then I have written a number of emails seeing if there could be an extension date for the return with full refund. They have not answered or attempted to respond. They are happy when you buy but don't show much information or interest when things aren't right. I will keep trying to contact them for some resolution

Marc-André Béland

I love my new clubs! Golf knowledge from the staff allowed me to fit my clubs for my game and I have paid twice cheaper than I thought. They take care of used clubs like if it was new! Great customer experience! see yaaaa!

Parker Meginbir

Basically new clubs for a third of the price. I will definitely be returning!

KH Ma

Very disappointed with their customer service and practice. Received my order yesterday and was not happy with it so contacted customer service to return it right away. They wouldn't accept returns since "golf bags are final sale". You need to let the buyers aware in advance of any final sale purchases and your return policies.