Reviews of Holiday Inn Express & Suites Chatham South, an IHG Hotel (Golf)

My sleep was just awful. Neck pain and headache all day. This was because firm pillows were inserted in pillow cases that read soft. Woke up at 5:30am and was not able to get back to sleep. I asked front desk for Tylenol explaining what …

Having worked previously in the hotel industry, I must say that I was pleasantly surprised at the excellent customer service received at your hotel. From the cleanliness of the rooms to the attention to detail upon check-in, I …

We were just there to sleep one night. We were pleasantly surprised at how quiet it was both at night and in the morning. Teams were staying there for a ball tournament. All seemed to be very well behaved and quiet. Never heard a sound …

Our one of many stays at this property had a couple small hiccups. Nothing over time can fix. We really appreciate having the option of a very tasty breakfast before we hit the road for a long drive. I love the cinnamon buns but always …

Typical room and breakfast. Sink drains were clogged the last two stays. Seems to be the nicest hotel option in Chatham.

I recently stayed at the Holiday Inn Express in Chatham with my 3 year old daughter. We both had a wonderful time. The entire hotel was extremely clean (lobby, elevator, room & pool). …

Enjoyed my stay over the long weekend. Received the hospital rate $129 since my husband had surgery in Chatham. Friendly, caring and considerate staff. They were full for the long weekend but still provided great service. I just wished my bed and pillows were a little more comfortable as I have arthritis in my spine but it wasn't that much of a problem. Good buffet breakfast

Amazing place to stay. Always clean and staff is super friendly and knowledgeable. Always make me feel right at home.

Upon checking in at this property, we were warmly greeted by the desk agent and the general manager. The agent advised she had upgraded me to an available suite, which turned out to be very spacious and very nice. After checking in, we …

Friendly and professional staff. The hotel was very clean and the decor was modern. The location was convenient with many good restaurants close by.

Actually surprised by our most recent stay. Room availability was on the ground floor. Surprisingly the ground floor room was quiet and HIE normal clean, fresh rooms. …

We have stayed here on several occasions and it is always a pleasant place to stay. The Staff are always Very friendly and Accommodating. The rooms are Nice and Clean. The lobby and breakfast area are roomy and we quite enjoyed the food. Great Hotel in a very convenient location.

I like this hotel. We stay here a lot. Need breakfast a little earlier. But we get up very early to go to work. Feels like more than a 2 star hotel.

Hotel has very polite staff. Room was comfortable and clean. Beds are quite comfortable, slept well.

The staff are amazing and the greeting was warm, efficient and very pleasant. The value for the stay was reasonable and the suite was standardly …

The beds aren’t very comfortable, and the room wasn’t very clean. The guy at the front desk was super nice and friendly and made up for the crummy sleep though. The cleaning staff should wear hair nets because there was hairs all throughout the bed and bath tub?

We visited this hotel for a romantic weekend getaway. The hotel is average. However, we were advised by a merchant downtown to request a newly renovated room. This room was nicely decorated. However, the couch and chair was not very clean. …

The staff was great. They were very friendly and accommodating. The building was clean and the breakfast was good. I enjoyed the fresh fruit. The rooms were nice and comfortable; well stocked with towels and cloths. I liked the options of firm and soft pillows for each person. Overall a great stay for the price.

Staff were very friendly and obliging. Rooms were clean and felt safe during COVID times Well organized breakfast. …

We stayed in Chatham during a busy holiday function, but the staff made us feel as though we were the most important people in the hotel at the time. Timely and polite service with a smile at all times was appreciated more than they could …

The staff is very nice. We were in town for a funeral and they made our stay very easy. There was a lot of noise at night however. The air conditioner would cycle on and off every few minutes, regardless of what we did to the settings. Our toilet would also refill every few minutes which was jarring and loud while we were trying to sleep. Breakfast was very good, and the staff was pleasant.

Location was perfect for us.

The breakfast was good, stay was nice, beds were comfortable. The pool was lovely. The hotel staff was friendly and approachable. We really enjoyed our stay here. Was disappointed to see that they closed the games room they once had for kids... Would love it if they reopened it.

Dennish Ryan

My husband and I stayed for two nights in king suite. Bed was comfortable and room was quite. We enjoyed the salt water pool, due to Covid you have to book pool time - 1/2 hour time slots. Breakfast was good, lots of options.

The room decor is starting to age, could use new carpet in our room.

My stay at this hotel met and even exceeded all of my expectations. The staff members were extremely friendly and helpful and provided some excellent advice on local eating establishments. The breakfast provided by the hotel the next day what is second to none and the food was delicious!