Here we offer you the opinions of real people who used the products of Sheridan Nurseries (Gardener) in Scarborough (Canada).
Nowadays this business gets a rating of 4.2 over 5 and this score is based on 127 reviews.
You may have noticed that it reaches an reviews average is very good, and it is founded on a high number of reviews, so we can think that the assessment is very reliable. If there are many people who bothered to leave their score when they've done well, is that it works.
As you know, we do not usually stop to give evaluations when they are positive and we usually do it only if we have had a problem or incidence...
This Gardener corresponds to the category of Garden center.
Friendly staff. Great selection of Christmas trees.
Good service friendly
Though it may not be true, but somehow I developed an impression that 50% of the customer service is cold/not nice at all. Customers' optics are important for that's their reality. The WORST, definitively, is the customer service on the phone...it's so far 100% bad------NO ONE ANSWERS (try it yourself)!!!! I've tried for THREE weeks calling....what's going on Sheridan Scarborough?? If you're too busy, at least give us a prerecorded message to greet/update us that you're still running around like chickens without the heads....don't just let us ringing the phone for nothing :(
Lots of options. Helpful and knowledgeable staff.
Great store and staff. Got here at closing time with my kids to get a Christmas tree. Not aware they were closing we tried to rush to get a tree, one of the staff members were very understanding and allowed the kids to look at the Ornaments and pick out the ones they wanted without rushing them. The gentleman who wrapped our tree also took the time to offer help and was not in any hurry. Very impressed with the professionalism here and am very grateful our experience was still meanful and special for the kids!
Angelica, was a great help! Now I have some beautiful plants for my second nail salon.
Absolutely love this nursery. They have a variety of plant species ranging from colorful indoor and outdoor flowing plants to succulents to tropical to bonsai to airplants and roses and pine. helping staff and I should definitely give a special mention of their free tutorials on various gardening interests
This is the place you go when you need something special for Christmas, if you need the perfect tree & you know what you want, not the wrapped up surprises you get, called ???? live xmas trees at the grocery store. I luv their selection of wreaths & ornaments & unique items. The trees are top notch, the best you can find & so many varieties! This is the place to go for quality & the prices are great, items are on sale now. The staff are knowledgeable, friendly & so helpful, they are happy to walk you through the store... Help you create the perfect custom wreath/arrangement, it's wonderful. Lots of parking & easy location.
????????????
It is a heaven for all the gardeners. The quality of the plant is exquisite.
It's a smaller location but it definitely had everything I needed. The only reason I took off a star is because the indoor plant I went in to get, all had some sort of cosmetic damage. I'm not talking the normal blemishes, I'm talking broken branches and such.
Good selection sometimes. There is an older employee lady with a terrible attitude. I asked for assistance over the phone and was met with a NO and dial tone.
Came in here today, got in the line. A very pleasant lady came up to me to ask what am I looking for and notify it will be a couple minutes late, which is fine. I told her I'm looking for cat grass seeds. I waited in a line for 20 minutes, outside on the unheated area under the rain. Then, went inside and had to wait another 15 minutes to get into another section of the store. The other lady didn't even ask or tell me anything. At least it was slightly warmer. When I came to the stand with seeds, there were no cat grass packages. I asked this last traffic control lady and she said that there's no cat grass in the store and the truck in coming the following week. Wasted 30 minutes, got cold and super wet for no reason! Changing the review only because the first person could save me this time and from getting cold by saying they don't have this product. So careless...
Good place for all your nursery needs
A bit pricey but they have everything you need plus experienced staff and even a "local plants" section which I find is very important.
My wife and I did NOT feel welcome at this location. Because we were non-white, we could not get the attention that we required. First of all, no one comes up to you and says "Are you finding what you need?, Do you need any assistance?", and secondly, we made our way to the first cashier, she was attending to a customer, the girl behind her never said "I can help you over here at the next cash", we had to ask her. Some appreciation of all humans would be appreciated! For ____ sake, it is not a designer store, where they think that you would not be able to afford anything! Come on!
Love this garden center! My go to place for plants.
Well organized clean, workers are very helpful
I purchased two plants , one of them got dried not sure why . When I tried to return them as it was under the warranty the lady in black attire (area manager ) was rude she was adamant that I was not watering the plant properly without hearing my part of the story . Felt like she was being racist!! There is no fun or profit to return this plants she should understand. I am not at all interested in their gift cards . Instead I wasting my precious time to visit your store as there was something wrong with this one plant . If I wasn’t taking care of these plants properly then I would have returned both together . There was problem with one of them , you guys need to figure out rather that blaming me . I have been buying plants from this location but because of this racist area manger I would never ever come back . Learn to treat every customer with respect instead of judging them with their colour/race.
Beautiful place to shop throughout the year.
Overpriced. Go to Valley View instead.
It is fantastic inside, the whole store is very organized. Customer service is dependable and employees have done a great job making the place look clean, A+.
Excellent I loved it
Get answers to your gardening questions here! Goods might be a little pricer but of very good quality!
Good selection of soil, fertilizers, potting containers. Great indoor plants varieties. Very helpful staff.
They have really healthy 'mums out right now.
Plants garden stuff beautiful designs
High price
Products are great staff is excellent
A wide variety of plants and service was great
Great selection of plants and knowledgeable staff! Would recommend if you’re looking for indoor or outdoor plants of any variety!
Special thanks to Shyanne B. at the Scarborough Sheridan for the excellent, efficient, and enthusiastic support to resolve an unforeseen issue with an online order.
I LOVE this store! Some things are priced more than they are worth. But I think they have great quality and then, prices for some things are great. Christmas is magical here.????Also, employees are VERY friendly! Went there again yesterday, yeah, it's REALLY EXPENSIVE!!!!!!
Very helpful and friendly staff
Very pretty but way way over priced
Every year at list 4 times a year a go shopping at Sheridan Nurseries. Today was my first visit ,I had no problem lining up in the sun , and when I got inside looking for vegetables plants to buy,there was none. It is beyond me why they don't put Signs out side saying no vegetables plants are available right now ,so people don't have to line up for nothing. Just because of this I give them 2 stars.
Nice nursery, helpful staff, lots of selection!
Amazinggg, loved the vibe of the store
Beautiful plants!
Knowledgeable and helpful staff
The staff are astoundingly helpful. Sale prices are quite good. Plant selections are great. Be sure to check plants for good health before buying, though.
It was nice to be able to buy plants with really nice and helpful staff. Such a great change from just online shopping.
Staff is very helpful and answered all my questions and guided me on how to take care of the plants. They have wide range of amazing plants. Very spacious and you can find all gardening materials.
Over priced
Its always adeqately stocked with all plants fliwers & sseds of baious sorts plus plant food and planting soils.city requirements for replacing trees when alloed to cut down trees.
Excellent selection of indoor and outdoor plants. They also have a lot of beautiful gifts such as mugs, clothes and decorative items to buy. Deduction of one star is because the plants are overpriced IMO.
Good service
The staff are knowledgeable and friendly. Prices are expensive, but beautiful and healthy
Large selection of plants for your garden at one place
Helpful staff and quality products in a lovely setting.
Good place for plants and outdoor patio
great selection, albeit pricey
Needed some advice about one of my houseplants. They recognised the problem straight away and suggested a solution. They are applying Covid-19 safety protocols very effectively with limits to customers numbers and lots of ventilation.
Wasn’t fully knowledgeable about the warranty on indoor plants purchased.
The website indicate this location is open till 9 Pm. I got here at 8:46 Pm today Saturday 12th and they were CLOSED!!
Great selection of roses and perennials. Lots of spring options. Beautiful arrangements made in store. Lots of variety of indoor and outdoor plants. Wonderful tropical plant selection.
Great selection, some rarities, but, overall fairly standard.
At this time not too many flower pot choices.
Bought trees (lots of choice) at this location and opt for delivery. There was a mistake on one of the tree delivered. After a week of struggle over phone and emails (I learned later that they were short staffed due to the pandemic), we had to drive back to the actual nursery. I directly spoke with the manager who understood my needs very well and was able to fix the situation and the missing tree was in our garden within the hour. Thank you Karen.
Very dissapointed with the orchids I ordered myself. Both have basically died due to cold damage! No response from the store upon contact with my concerns. As of 02 11 21, I was contacted by the nursery. They have apologized, and are sending me 2 new plants for tomorrow. I'll keep you posted!
Very nice there will definitely go back.
Always good and experienced people to help.
Terrible customer service. You are forcing customers to purchase masks to enter your store, meanwhile the government has not forced people to wear masks in public so who do you think you are? I kept my money and I’ll happily spend it elsewhere thank you.
It is super clean. The variety of flowers and plants are great. Their staff are very helpful. I wish they have more planters to choose from. Definitely recommend this place
Great place to buy flower and plant. Staff there are extremely helpful and knowledgeable.
Well organized place
Nice looking nursery, but expect to pay top dollar for anything you're buying. They typically have a solid assortment of trees, shrubs and seeds to choose from.
Not as much variety as other locations. Disappointed.
Super friendly and helpful staff! Love the variety at this location
Good variety
Worst service I have ever had while shopping in any store in this province! I wish I could give a zero rating!
Sheridan has a great selection of plants, friendly and helpful staff and unique gift items for sale. Just be aware that if you ever need to refund an item, it is mandatory that you give your phone number to get your money back. It was only when I paid and went outside to pick up my soil that I noticed I was sold the wrong soil in error. I immediately walked back inside to get a refund and was told that the system wouldn't allow a refund unless I gave my phone number. Two separate staff members did not know how to override the system (apparently staff are told to discourage refunds without a phone number) so a manager had to be called. I was told the reason for a needed phone number is because all purchases are attached to it, so you never need a receipt to return something, as it will be on file. This practice may be great for frequent buyers and avid green thumbs but it is not conducive to those that do not like to share their personal information, only coming in to buy a few items. The refund process took 20 mins as every item needed to be entered manually. I prefer establishments that have no nonsense return policies.
I was happy with my plants that I bought from them. They gave me full warranty on the plants & trees, giving me less stress if my plants don't grow . Overall the staff where friendly enough & helped me out the best they could with my questions . I recommend you give them a try, they where very organised & plenty of plants to choose from including various fruit trees & sizes! Enjoy!
My favourite place for indoor plants shopping. They have variety of indoor and outdoor plants. Staff is very helpful . I was looking for air purifier plants and lady in indoor section helped me and guided me for buying plants. Sometimes there is offer like 20-30 % off on plants. Edit : you might find plants costly here but quality is awesome ????
Very friendly and knowledgeable staff. Plenty of variety. Convenient location with lots of parking. Under some organizational work at this point in the season.
Very poor customer service. The manager Dorothy could not assist and make decision regarding a discount card and had to wait for head office to get back to her during the week.
It's been 2 weeks and my online order is not ready. Emailed the store and no reponse. They charged my credit card the same day I ordered.
Best nursery
Very knowledgeable staff, welcoming environment, fantastic sales!!
Wonderful selection of plants. Got some gorgeous black eyed Susans. And they come with a warranty!
Nice selection of trees and shrubs
Christmas plant shopping.
I bought my wedding bouquet here and it was one of the best and easiest decisions for me. Sheridan was very accommodating and put absolutely no pressure on me when making my options, even for a single order. I picked out the types of flowers I liked from their selection, showed them a picture of the shape of bouquet I'd like, showed a picture of the colours I liked, and then gave them a price to work with. Two days later I picked up my bouquet. There was a small communication issue with less purple flowers than I'd asked for, still, the bouquet turned out beautiful and it had more flowers and elements than I expected for my small budget ($60).
Great plants but more expensive than other places. They do give you a warranty on the plants!
Nice friendly knowledgeable staff.
I love Sheridan nurseries, I always come out with more then I need !
being a plant lover this is my favourite place if you live around here
Always have pleasant experience here. They pretty much have everything. Good Covid-19 protocol. Pricey but I rather go here and never had to return plants before.
Great helpful staff a wide selection of greenery.
I have to give this place two stars...a lot of the herbs we wanted to buy were overpriced and they were half dead or dying. The customer service was not the greatest and they didn't know their products and still had an old sale posted. We had a cart full of herbs and ended up leaving everything there. Not impressed.
Nice service and helpful sales person
Very nice place clean and organized. I did go looking for some lavender plants but I didn't find any only seeds so I couldn't get any.
Overpriced also No Returns
Nice for plants curbs
knowledgeable personnels work there, however, they're superficially helpful with all sorts of customers from all walks of life.
Beautiful and tranquil. Prices are high but high quality plants and outdoor decor items.
This ppl force to ware a mask of sell it for $2 even when all they workers are wearing protection and you need to move away from your shopping car to get cash,they prizes are high and definitely Im not coming back
Good service and like the Warren
Changing my previous excellent review from many years ago after witnessing staff totally losing their heads on a customer over a mask. If they are this stressed working in a garden center perhaps they should look to another longer of work. Unbelievable ????♂️
They have everything you
Small
Healthy plants but a little expensive but will always go back
A good place to get most of your gardening needs met. Prices can be a bit high so the only reason they do not get a 5 but they do have a good assortment of plants and gardening tools.
I love this place, all the people are great
Long wait at checkout combined with high prices. Luckily Susan and another employee gave good advice, otherwise it would have been a 1 star experience.
Friendly staff, excellent customer service.
Great selection and excellent service. Prices are fair too!
Expensive, didn't find what I needed
terrible customer service,s tarting with 2 employee encounter rude responses to my greeting, unprofessional, poor selection of plants and not competitive pricing for end of season. Employees have little knowledge of their plants, the "expert" gives contradictory information of the plant characteristics and front staff more interested in making sure plant has a warranty that to actually confirm the information with expert, and giving customer the sale price quoted by the expert. absolute waste of time, frustrating encounter, and complete loss of confidence in this so called "nursary". PAY attention: time to retrain staff in proper customer service interactions and social cues-if your customer seems frustrated by your responses its time to stop and get the expert/manager and offer the client what they were actually quoted instead of arguing on plant type which you know nothing off. learn what a perennial is please.
Came in looking for herbs and I had to hunt around for plants that looked healthy enough to merit the price tag.
They have everything here! I got some really nice natural organic soil for my garden vegetables. Clean, organised, efficient service.
This is the best nursery in the GTA in my opinion..
More supply available than at their Yonge-Lawrence location. Also, parking is not limited to 3 spots. Susan was very helpful regarding availability of Boxwood shrubs.
Lovely little place, good selection of outdoor plants, even late in the season. Always have nice indoor plants and accessories. Staff has always been very helpful
Great staff, good information from all of them and very friendly. Great selection and quality service
Great selection of plants and seeds.
Very nice staff and took care of my gift wrapping very nice. My favorite shopping place
Good variety of plants and trees and accessories, soil etc. friendly staff ,one of the better locations for gardening needs for my business - Lawn Wizard
Very friendly and helpfull staff. They helped me picking up my first plants and how to take care of them
Great place for you gardening needs...helpful, knowledgeable staff.
Beautiful place ???? ????
The staff are friendly and informative. A nice selection of smaller plants and succulents, plus planters and seasonal decorations. Prices in my opinion are a little higher but you're getting quality.
It's heaven for garden lovers.
Who doesn't love Sheridan the selection the knowledgeble staff. The price can be high but the return policy makes it worth it.
Love this place. Great place to get healthy plants.
Terrible customer service, they leave message regarding the change in delivery date, and advising me to call them back,but nobody is picking the phone and it is not possible to leave a message.I think this is unacceptable. I think even one star is too much !!! Probably 0 is more like it....
Tried to support this place for years although overpriced. The very rude staff sealed the deal. Avoid.
What a beautiful place. Gorgeous Christmas decorations and wonderful customer service. Will definitely be going back
Great service. Pricey but great products
Love the variety, but very expensive
Was there with a friend.
Beautiful nursery
They knew their inventory when I phoned with questions.
Great selection of trees and plants. Helpful staff. Reasonable prices.
Great place to buy indoor and outdoor plants. Some good deals available too.
Very helpful
Visited here to check on some Japanese maple with my brother-in-law, and things are not cheap here.. I guess they have the magic touch on their products.
lots of great things. i went looking for pond plants. small selection, but what they had was really good.
Pros: Indoor and outdoor sections to this nursery. Great selection. Cons: overpriced indoor plants
Great resource for plants and supplies!
Sheridan is excellent for its selection of annual and perennial flowers as well trees and shrubs. Quality and selection is usually good and other seasonal products are good quality. I go to the Ellesmere Road location and that's where the picture was taken. It may be hard to see but there was a hawk sitting in top of the carts trying to figure out how to get at the sparrow ensconced in the carts. I like the company but their prices are starting to make me look for alternatives.
Great hybrid and award winning options of plants.
Lots of plants and trees
Very attractive and they have a good variety of collections of both indoor,outdoor plants at ellesmere
Just fabulous experience ..outstanding care received ..waiting to see the plants' quality..
I love going here, the staff is top-notch, they're the best. You might even get a chance to see some cute Lil birds walking around, because where it is outside.
Beautiful! Refreshing, restocked, buzzing, etc.
awsm place with reasonable prices...must visit.
Amazing store with lots of greens And knowledgeable staff
Staffs are very friendly and store is well organized. I ll visit in May again as they told me that they will receive all of their plants by then!
I've purchased 9 plants since the end of December. So I can't say I've spent a lot here or that I've been a long time customer. I've emailed them twice on different occasions with no reply at all. I've tried calling multiple times to order plants, but nobody ever picks up, so I've asked my wife to call in to order since she's had better luck than I have in contacting them. The last time we called, she was told they don't take orders over the phone and to place the order online. It might just be me, but I find their online catalogue hard to use and it doesn't have everything on their site. They were quick in charging our card after the order was placed but they have not told us when we can pick up the flower we ordered. We originally wanted to order 3 plants, but only 1 of them was on their online catalogue, and no reply when I emailed them asking about the other 2 plants. This is going to be the last time I purchase anything here. Going to take my business elsewhere. It would've also been nice to know that they allowed customers inside to shop. It would've been nice to know there was an option to be able to pick the plants that I wanted, leather than them handing me bags and be surprised at home.
Very knowledgable and friendly staff
Good selection
Good selection
Awesome place.
Amazing selection, healthy plants, and live ladybugs for sale. Can't get much better than Sheridan!
Great selection and A+ service. Plants sold with a 3 months guarantee.
Great. As usual.
Not very attentive service.
They didn't have what I was looking for. They had last year so I assumed they would this year too. It wasn't out of stock - just not ordered this year at all. I definitely suggest calling before you go to check stock.
Friendly helpful knowledgeable staff and the quality of plants are great!
Great selection
Only bought a few things there so far !! I like going in there to look at the exotic plants
My wife willingly dragged me to my third GTA Sheridan Nurseries store today. The large parking lot was virtually empty which was great for social distancing rules to be easily followed. Staff outnumbered 8 patrons, us included. We took a small shopping cart to use as our shield in case the situation changed. It didn’t! You will pay a little more but they stand behind their products; plants, trees, etc. This Scarborough location felt like a warehouse unlike the nicer Etobicoke store which we went to last weekend. Nevertheless, staff were friendly and helpful. The selection of flowering plants was disappointing but they had plenty of herbs for $4.99 each. The deal of the day was 6” indoor potted tulip plants regularly $8.99 for only $3; choice of pink or red. Checkout was fast and they already had my phone number on file (for a tree I bought before).
Good supply... Good collection
I have purchased many cacti and flowers at this nursery and have never been disappointed. I am moving soon and I will miss this nursery.
THE BEST PLANT NURSERY I HAVE EVER BEEN TO! SERIOUSLY! THE BEST!!! super helpful staff! especially Allison. They know what they are taking about as well as what they are doing. They care about their customers and most of all care about their plants. I am super pleased with service. Prices are a shocker but again, quality over price. Again I am very happy.
(Translated) Flowers are available throughout the year. (Original) 一年四季都有花卉可选择。
Cute selection, really nice staff
The choice of plants for all us green thumbs at this location is stunning. Wonderful garden centre!
Friendly staff. Has a surprising amount of space, looks small from the outside but has a covered atrium with an interesting lattice design filled with natural light, has a greenhouse for tropical plants, they even sell clothing, who knew. Nice displays that is updated with the seasons.
Great variety & choices of plants & gardening accessories.
Staff were very helpful and knowledgeable. Were happy to answer all of our questions and help us make the best decisions for our unique gardening vision. Will definitely shop here again.
Love this nursery in Scarborough, tons of variety. They have indoor and outdoor plants. It can get busy on special occasions, but line moves because it's a big space. Great gift ideas available. Friendly staff, some are more helpful than others. If you want something specific it's call to ask before coming. Great location, easily accessible, with a lot of parking. Reasonable prices too.
We love paul he is very helpful and knowledgeable
Great.
Love the staff so friendly and very knowledgeable. Great selection.
Excellent plants, kinda pricey, but you get quality. Their specials are great
Place is cool to visit. A touch expensive but they have everything you'll need.
I prefer Van demeers for selection
We love this nursery in the city. It has plants galore in the spring summer and fall - lots of things you can’t find elsewhere. There is a fun gift area that is large and seasonal - you are sure to find a present for someone (or yourself)! A wide selection of pots, gardening gear, seeds and decor adds to the buying choices. It isn’t always the cheapest but they have an online sign up for coupons and special events. Sheridan also has a calendar of events to check out and enjoy. The Christmas set up here is not to be missed!
Lots of selection!
Great selection and competitive prices. A few more staff would be good.
I wanted to get a house plant that was safe for cats but given the conditions of Covid I called ahead to see if they were accepting walk ins and they did. I asked if they had any plants of that nature and was told to book an appointment. I booked and came in. When I went there I asked the ladies working in the greenhouse where the cat friendly plants were and without even looking at me or helping me they just said no without effort, no checks in the database, nothing. I drove for 20 minutes to get there. It was very disappointing and quite unhelpful. I don’t think I will come back, I wanted to support local businesses but I found friendlier service on Amazon and will be getting my plant from them.
Great service
helpful employee
Really great selection of plants. Although the prices seem fairly high. Get what you pay for in quality though.
Knowledgeable personal and cute plants.
Great place with good variety of plants. Although they advertise bonsai as one of their items there were only very few trees available.
Impossible to get help.
Amazing experience
Such a gem! With beautiful plants and fauna, it feels like walking into a mini botanical garden. The staff are knowledgeable and so helpful! Definitely a place to come for all your gardening needs and if you want a little touch of nature in your life.
Great staff
Favorite place!
Always ready to help!
Great collection of plants and the staff is extremely friendly. Overall I have to say, wonderful experience. Will definitely return!
Always have had amazing customer service and selection at the scarborough location - and after witnessing a staff member get assaulted by an anti-masker I have even more respect for them - getting spit at and screamed at because a private business won't let them inside without a mask, which they are well within their rights to do, and she continued to help customers after! Feel so bad for customer service employees that have to deal with this daily.
Great Christmas Trees and full service. All I had to do was pay and drive home. :)
Great staff. Really helpful. I needed out of season branches. Gave me a great discount.
Friendly and caring staff
You can find everything you need in gardening products and plants.
Lost of selection, helpful staff, and fast service.
Sheridan is a good plant nursery and offers a wide variety of plants but definitely pricier in comparison to other plant nurseries outside the city.
Wonderful staff and service, even with the pandemic going on. I usually go to another location, but the service was so wonderful here, I think I'll go to this one from now on. :)
their fairy garden supplies are beautiful in my garden. looking to get some indoor plants soon too.
I went to this place once during the summer. It was busy, and didn’t get served or asked. But I felt comfortable just to just walk around explore what they had without being bothered. Very good collection and ended up bought a few succulent. Will for sure visit again. Staff were very lovely too.
You would be surprised when you stop by, I was not expecting the size and variety of the nursery, especially in the city. This is the place to get your Xmas tree, staff super helpful.
Very nice nursery. Many outdoor plants but a few indoor. Nevertheless worth a visit.
Always friendly and KNOWLEDGEABLE staff. They took the time to teach me how to build a great flower pot instead of selling me an expensive pre-made one. Every time I go in I actually get a little garden smarter but not in a way that made me feel like a dumb dumb. And if you don't need help they don't pester you. They're huge 'flower' selection is great quality too!
Lovely place. I enjoy coming here and workers here are nice. Be aware that some of their stuff is overpriced, but overall, good place to shop plants, soil, fertilizers, and other gardening tools.
Rude worker Karen (it’s actually her name).
Very knowledgeable n helpful...
A bit on the expensive site.
Very helpful staff. My girlfriend and I have no clue about plants at all, she wanted a plant to put in this nice planter she got from work. David at Sheridan Nurseries was great. After a few simple questions he told us a peace lily would be perfectly suitable for our apartment. He even took some time and explained how to take care of it. Overall a great experience at Sheridan Nurseries. The greenhouse is organized and the plants have labels that tell you if it likes a lot of, a little, or not much direct sunlight. Super easy getting in and out, lots of room inside the store to keep social distance. Lots of parking and close to the front door. There was even a greeter at the door haha ya sure its dumb and I'm usually a grump but sometimes it's alright to get a nice "Hello, welcome to the store"
Lots of selection.
Helpful staff
I was looking for exoteric fruit trees but they didn't have any that i could find.
Fun place this time of year but be prepared for severe price sticker shock
This review is based on a very inhuman experience I had here today . They had kept an exit board outside their gate which fell flat on my face due to windy weather … my husband went to her complain about it and she was least bothered to take action promptly … after few minutes she took that board and kept it at a place which again could have been fatal to anyone … we both again complained and she got into an argument with us …. We complained because no one else should get hurt but they just didn’t get care …. Really upset about the kind of inhuman experience we had
Will not shop at Sheridan Nurseries My husband has Copd and they kick us out because he can not wear a mask .
Good people
Very good selection of products but also very overpriced.
The only store I love in my neighborhood ????. I hope the store will prosper. But I was looking for gourmet village hot chocolate package, I could not find ???? I wish they sell variety of flavors.
Gotta love drivers of this company swerving from lane to lane in rush hour on the 401... People driving like this don't deserve a job or a driver's license. Today on the 401 April 17th at 2:20pm
Busy today, of course! But very efficient check out. Susan was very helpful with answering my questions!
Great inventory of gardening supplies and plants
Love this place.
Love this shop!!! Beautiful stuff!
Had everything I was looking for and more!
Friendly staff
2018-07-22 - The only place that still had seeds. Small facility that I didn't know existed, with very helpful and friendly staff. Good place to know about!
Amazing products and the staff was very knowledgeable and helpful.
I had a great experience with the staff at Sheridan nursery Scarborough. I found a beautiful climbing rose plant ‘Rosa Eden’ on their website and I new I had to get it for the garden. They did not have it on Easter when I called; however, a nice lady took my contact and called back promptly when it arrived and I was able to order it over the phone. This was during the time of Covid-19 where strict social distancing rule were in place. They only had drive though pick up on site at that time (may 06,2020), but they were really nice and let me walk in and do a curbside pickup. I really appreciated how knowledgeable and how caring they were during this unprecedented time. I just want to say thank you because it is nice to know you all were still working behind the scenes so we can get our plants and tend to our spring gardens. Thank you, Gary
Great experts and high quality plants. With a cute little gardening variety store! Little more expensive than expected.
Great place for plants, garden tools, patio furniture and gift items
All of the staff work really hard to help customers. This is a quality nursery
Very clean. Great plants. A little expensive. Nice people in the store.
We found snake plants for the wifi. Well sorted store A joy to visit...
Helpful staff and everything available. Love the home furniture
Good collection of plants and gardening supplies. Super friendly, knowledgeable, and helpful staff will make your visit very effective. You you feel immediately that all the staff have passion for the work they do, not just for business or work. Even though the prices may seem a little high compared tho other garden centers but the quality of service is good for the price
I love this place very much. I noticed there is a big green tank with water. As I told I can get it as long as I rent a three dollars bucket. I would like to know what kind of water is it? Any fertilizer is add? Is it good for my african violet ?
Amazing place to blossom yourself =]
expensive but beautiful items! Elaine is Amazing in the Flower Shop! She always has excellent customer service and her arrangements are to die for!! Thank you Elaine!!
Huge selection and beautiful plants.
One of the top Nurseries to visit/shop if you are a lover of gardening, both indoors and outdoors. Customer service is excellent. You love tropical plants, they have a great collection and variety of houseplants throughout the year.
Very nice selection
Beautiful plants and flowers very knowledgeable staff excellent Christmas trees for the season great place
Nice place but very expensive for everything
Varieties , reasonable Price
Very good place and helpful staff
Beut full plants
Love this place. The staff are very knowledgeable and I really like when they don't know something they say let me check instead of giving an off the cuff answer. Plants are really good quality, never had to return anything and their shop is great for picking up all kinds of things for the house, including puzzles, (because who didn't need more of those this year)!
A great place for the garden items and the staff are great in attending to you.cant be any better
Very friendly staff. I was able to get in and out within 10min. Roselle was amazing with helping me pick out some flowers.
Was in and out of the store in no time
Prices are higher than most nurseries. $$
Knowledgeable, helpful staff.
I am giving Ellesmere store in Scarborough only 2 stars. I ordered some items on using the Online website, stating the Ellesmere store in Scarborough, which was easy to navigate. They sent an email saying, " that someone would call me within 2 to 5 days when the order would be ready for curbside pickup" Well, 7 days later no call, I sent an email asking when my order be ready. No reply, did the same the following day..no reply. Tried calling on the 9th day, was told to leave my number and name. Then was told the I could not leave a message. Tried a few more times that day... same response. Decided to call the Etobicoke store, to see if they could let me know if my order was ready. The phone was answered and a lady was very professional and polite. She replied, yes it was and that it was sent to the Ellesmere store in Scarborough... Day 10 tried calling the Ellesmere store in Scarborough early in the morning could not get a hold of anyone and was unable to leave a message. As I have not been able pick up the Critter Ridder and the Scoot (great product for deterring rabbits and raccoons). Approximately 12 to16 sq.ft has been torn up. I am now going the store to try and pick up my order. I appreciate that they are busy, and with Covid-19 regulations. However, there has been zero customer service from the Ellesmere store in Scarborough.
Paul spent an hour helping us select our plants. He's very helpful and knowledgeable.
Great advice even though not buying anything. Really took the time too deal with the problem
So much to see and buy. Good place for children to learn about plants
Great place to get house plants! A wide selection at a reasonable price. Highly recommend.
Good
It still early in the season so there are not a lot of plants but they are getting more and more plants every day
Extremely impressed by the level of service I received here. The warranty outweighs the prices considering it’s 2 year warranty and the quality you get compared to the big store chains. Philip the manager, he was so gracious and helpful. He spent time to also teach me the proper way to take care of the trees and educated me in ways YouTube and google just couldn’t. Thank you so much guys. Seriously.
First time in this nursery. Every thing you need for plantings are available here. I went for Orchids care items. All are available. Good place. Worth visiting.
Wow, what a selection and service. Quality plants.
Lots of inventory with great selection, and super helpful staff. Also has lots of indoor and outdoor nature related decoration pieces on furniture.
Great center, plants well maintained lots of options a bit higher priced but with the guarantee well worth the price, good gift center as well with not only fresh cut flowers but also jewelry and other boutique gifts, I have shopped here for years the staff has always been friendly and helpful lots of knowledgeable staff if you have any questions
Very impressed with their social distancing and staff communication to make sure everyone followed the rules ???? I have bought my tree here for over 30 years, thanks Luke for making sure I was looked after and making sure my tree was tied down properly to my SUV!
Good quality high price
Was missing some herbs that I expected to be there and not as many small pots as I wanted to see but I assume these are temporary inventory issues. I'll definitely be going back!
Quality products with excellent warranty coverage.
Great place! A limited supply of outdoor flowers but a great help to get what I needed.
Great place alot of help as had questions on transplanted a few plants. Never done that and the pointed me to the different pots and soil to use.
This establishment discriminates against those who have indicated that they have medical reasons for not wearing masks. They violate the disabilities act and the Canadian Charter of Human Rights.
A wide selection of annuals, perennials, trees, herbs and veges. There is also organic vege seeds and plants. Some of the plants are pricey like the herbs and veges, so shop around before you go. There were no pro lems with the perennials I have purchased from here. If you like gardening, check it out.
Friendly staff
Wonderful large place. Hugeee selection and they sell furniture and decore.. not just plants. It's everything and even books and beautiful decore for garden. And they have outdoor section too for larger trees..plants.. its a very large place.
Best plants helpful staff
Good knowledge. Good selection of succulents and house plants. Prices are decent. Easy access off of Ellesmere Road. Friendly service/advice.
The staff have on shirts. 'We are here to help' , however they are not allowed to help because of the virus ! We are all wearing masks. I asked June who was wearing a full face shield and standing near approximately 30 variety of grass, if they had 'Zebra grass' . She told me to read the tags. The only polite members were the young men sanitizing the carts. I frequent the various garden centres and will not be going back. This was the last $50 purchase from Sheridan Nurseries.
Many thanks for Anne Marie going "above and beyond" to sort out an order for the me... Cheers!
Expensive
The staff are very friendly
Went here once, they didn't have what I needed at the time.
Everything looks great. Lots of decorations.
Need more cashiers. Long line up.
Very helpful staff for all your gardening needs
Your one stop shop for gardening.
Very costly for the value...home depot stuff much cheaper..same stuff anyways
Wonderland????
Super helpful staff and a great selection of indoor plants in the winter. During garden season it's a staple. Not too many rare or innovative plants but tonnes of healthy standards.
Everyone seemed disengaged. Lots of kids who can’t seem to answer the most basic of questions. We called before hiking up there to ensure they had what we needed - when we got there, we were disappointed to see they had none of it plus they seemed unapologetic? Very surprised with the poor experience.
It's first class. Well done. great service! Such a selection on everything!
Poor experience at cash register. An elderly couple was at the register understandably taking long so I parked my cart with plants behind them in line and sat on a chair near my cart waiting my turn. A lady cuts in front of me no items in hand I thought wanting to ask a question. She proceeds to buy pick up items, I said I'm waiting in line all this time and you push through and its allowed? I was ignored she was served and it was never addressed by the white cashier or the white customer who cut the line in front of me a black customer. 2nd and last time I go there. I'll make my way all the way to steeles & bayview
Great selection of trees and plants. Helpful staff. Reasonable prices.
Pricey but good service overall
I’ve been coming to this store for many years now. Their plants are good quality and they also give guarantee. When a couple of the perennials I bought from them died, the exchange was painless. A a couple of days ago, I went to the store looking for a specific kind of fern which they did not have in stock. The lady at the cash register took my contact info. and said that they will call me once they receive a shipment of the plant. I did not expect them to call me back within the week or bother calling me at all. I was pleasantly surprised that they called today to tell me that they have the plant I was looking for and glad I went today as there was not a lot of the them but I manage to get 5 pots and realized when I got home that I needed more! Oh well...
Convenient location high prices.
Very good collection
Long lines, limited inventory, Lowe's bigger and cheaper
It was my first time at the Nurseries and I was shocked at the selection and the knowledge of the staff.
They have a really nice selection, a little bit pricey but good customer service and Pleasant shopping experience
Wonderful place, great selection and extremely helpful staff. The plants I have purchased are all healthy and have continued to thrive after being brought home.
amazingly helpful staff
Knowledgeable staff but a bit pricey.
Great place for Christmas decorations right now????
Lots of great selections for gifts, made in Canada items, beautiful selection of Christmas decor, inside and out
Good varieties but too expensive
Disorganized!
Just ok stuff
Great service from Shelia!
I've lived in the area for 16 years and have spent a generous amount money at this location I visited twice in the last couple weeks waited patiently in line due to COVID-19, wore a mask as instructed had my own sanitizer. Customer service is going way down hill each year. Asked a supervisor for info and she directed me to a French lady who was no help and then called my question out loud to an older man / employee who scowled and yelled out a response. You're all so rude. Stay home during COVID-19 and let people have your jobs that want to be employed. I spent a ton of money at the Supercentre Garden Centre on Progress as they sell proven winners which look lovely in my gardens. No need for me to return. They also had a restroom available. Your staff are ruining your business. COVID is not the problem.
I don't like this place they don't have everything to plant our garden
Wonderful selection and service!
I was in the market for planters and there was a huge selection .My queries and concerns were pleasantly addressed by staff.Thank you to all.
Rude customer service
They're asholes and don't care about their business and the customer's period it seems they only response to the nice reviews I wonder why you finger it out thank you everyone they should close down if the have any consious and feel any responsibility thank you
Great staff great products!
First time visiting a week ago to purchase some planters. There was a nice selection, lots of different styles and sizes. Plants were beautiful and looked really healthy Unfortunately, I didn't have much time to look around but I plan to check out some of the indoor plants next time!
They seem to be organized in dealing with Covid restrictions. Staff is super helpful and very friendly, as usual.
My place to go when i am ready to plant my flowers in the spring. Also sending flowers, great help and service
Went in at the end of season(september) had large variety of fall flowers. Find them expensive, but they are a specialist store. Very helpful, offered to put item into my car, before i asked for help. I like that kind of servive. My only complaint is that while i was standing in line the 2 cashiers were not serving anyone, just talking to each other. I had to say something to them, so i could pay.
Worst customer service ever the people that work there are super rude, trust me it's better u take your money and spend it else where, the plants they have are not even that good, I cant Express enough how rude the people are
The plants and products are amazing. And the staff are always very friendly, knowledgable, and helpful.
Great quality selection of flowers and shrubs
Karen abuses customers that can't wear masks due to medical conditions. I will never go back there due to discrimination.
Lineups are quick. Friendly and knowledgeable staff.
Great selection. Rarely busy so it's great for quick visits if you need some flowers or so on
Visited Sheridan nurseries with high hopes. Nothing unique, over priced, and in store customer service poor, including the manager. No one had time to help and I was shocked at the lack of knowledge. I guess they don't care. I wish Plant World would come back. Sheridan is a sad alternative.
They don’t have a variety of selection. Most of the plants are sold out now. They hardly have any vegetable plants.
Very expensive. Almost double the price of plants as compared to home depot.
Awesome selection
Prices high,2 staff members ignored me
Very helpful and knowledgeable staff
Very nice people working there!
It was a good experience to walk through this nursery. The staff on duty was helpful, cheerful and innovative in their suggestions to decorate my space with plants.
A little on the pricey size
Has pretty any plant you want.Staff is very helpful.
Great selection.
The staff are always pleasant and knowledgeable.
Staff are very friendly
They have a wonderful selection of plants and the staff are very helpful