Reviews of Lakeshore Tree Farms Ltd (Gardener)

nadav levi

Great service and quality trees and shrubs. Highly recommended.

Mikhail Polienko

Do not order anything from this nursery online. Back in May I ordered 5 buckthorn seedlings for $41 from this farm through mail order with shipping included to ON. Seedlings arrived dead. I raised the issue with the farm, Sondre Dyck. She insisted that seedlings are dormant and I need to wait after planting, so I did. Despite careful planting and watering and weeding, the plants were dead. Several exchanges with Sondre, replacement plants were sent. They arrived equally dead except one seedling that showed some signs of life. These new seedlings were planted again. Same thing repeated, they did not wake up- none. Sondre asked for photo proof. I sent (attached). After many delays and excuses she wrote that there is no warranty anymore and if I want one more and final replacement, I need to pay $25 for the shipping. So end result is ~15 emails, lots of wasted time and resulting request to throw good money after bad money to probably get the dead seedlings again. I warned Nursery that I have to leave a bad review and gave them last chance today to resolve the issue. The reply from Vic Krahn just came that I "failed to make these plants grow" so Vic declined my request. I wish I could make dead plants grow, may be in my next life...

Waylon Peters

Is an excellent place

michelle tetreault

Worst customer service I have every experienced! I ordered 200 hundred trees 48"-60", booked a delivery service to pick them up only to be advised my ordered had been cut back to 6" tall seedlings without consultation with me. When I called they said too bad that's all we have and attempted to blamed me. Unacceptable! Do not buy anything from from these thieves.

Chris Thiessen

My go to place for quality Trees and Shrubs. Always good service and products and friendly staff

Monte Turner

High quality trees and shrubs. Haven't had anything purchased here die. Just have to be sure to provide the appropriate care while they are establishing.

Robert John Evans

I visited the physical location briefly. My four stars are mostly due to their online web experience. I also contacted one of their representatives on the phone and at the conclusion of that call I was more educated, better prepared, and happy.