Reviews of Canadale Nurseries (Gardener)

Krzysztof Bobnis

This is the best garden centre around London

Angela Homewood

Knowledgeble staff with great service, quality and variety of plant offerings. Their indoor greenhouse and gift shop is one of the Best in Ontario!

Angela G

Great selection of perennials in the Spring/Summer. Beautiful seasonal items for inside your home and out. Large selection of pots for all your planting needs. Decent prices. Always enjoy a trip out to Canadale

Jessica Busuttil

A little expensive but tons of wonderful plants and garden accessories, great staff as well :)

Louie C.

It's the only place we go to get top quality plants and trees. They have been good to us for many years AND they HONOUR their warranties, no questions asked if you bring something back. Incredible selections and numerous price points for any budget. Knowledgeable and helpful staff, help loading your vehicle. Can never go wrong with Canadale!

Maxine Tubbe

My favourite nursery. Well worth the drive (I live an hour away). So much variety, including plants, trees and shrubs not available in most nurseries. Fair prices too. I love their sample/display gardens. And I love that each garden has a "map" so you can recreate it, or find out what each plant is so you can buy your favourites. Just a great store!

Sydney Le Tissier

Really great selection of fruit trees! I was all over London looking for a Cherry tree but all the other garden centres/nurseries had only a few trees available, Canadale had TONS in multiple varieties and they were all beautiful and healthy. Staff was also super pleasant and helpful

Vera Ush

Their outdoor selection is definitely worth the visit! I was looking forward to the indoor section, and that was a bit skim... They had the basic indoor plants, which is already a plus, but I was hoping to see more indoor plants selection of cactus and succulents, and mature indoor trees.

Kathryn Stachowich

They have a good selection and the staff is friendly and knowledgeable. But be prepared to wait a long time in their line. The bulb and seed selection is so-so and the they are on the more expensive side.

George Glasser

Jim was very helpful with his suggestions...will be back

JACOB HARRISON

We went & bought 4 trees & 2 blueberry bushes yesterday. They were busy! They were also in the midst of training new staff. But we still received excellent customer service.

Mary Neufeld

Didnt get a hello just told to wear a mask out side in the fresh air

Tourism Connoisseur

Always amazing place to visit for your garden needs .

Khalid Ejaz

Good variety. Knowledgable and helpful staff. Do actually honor their one year warranty. Returned a bush and a tree that failed to grow in my yard and was accepted back without hassle. I ended up buying more. Love this garden center.

Tony Sommerdyk

This is my wife's favourite garden centre. Incredible selection of annuals perennials and trees. Good guarantees and good specials. They honour their guarantees. There are a few small sample gardens. well maintained

Lilia Dietrich

Amazing selection of plants! The place is clean, organized, and cheerful. Always enjoy shopping here. Don't honor mask exemptions though.

Dragonlord jason

Friendly staff decent price lots to choose from

Mad Thornbird

I love the variety of plants but the customer service is almost always lacking at the cash registers. The girls look miserable. They seem to want you out as soon as possible. It's sad to see since it is such a beautiful place to visit.

Mista Jay

This nursery has a huge selection of bushes, flowers, shrubs , trees, annuals, perennials, and pretty much anything else you might be looking to plant. They stand behind everything they sell with a one year guarantee so you know the quality will always be good. They also carry garden accessories, sell hot dogs etc in case you get hungry while shopping . I've been coming here for over 20 years and its been fun watching them grow over the years. It's always my first stop in the spring.

Joli Kiljam

Awesome place ! Good price , great selection .

Tanya Park

They always have a huge variety of plants and their staff are always helpful to novice green thumbs like me.

Margaret Dodgson

It is a nice place to go. When they are in full swing, in summer time. They have a good mixture of bulbs for planting . But the washrooms are not opened for young children , or adults ,only place avalible is an outhouse outside, in the parking lot. During covid so make sure you are not travelling far .lots of Easter ornaments for you too chose from and in door plants. Lots of nice clothing for women, but very expensive. We will go back when fully opened as they have a great mixture of out door plants.

Danielle Garbacz

Such incredibly friendly staff. They are always willing to help and are always working so hard. I wish more business had staff like Canadale's!

Karina Martins

Terrible customer service. They charge 10% fee if you cancel your order. Because of covid19 they are only taking orders online. Unfortunately as I see taking advantage of it. I placed my order and decided to cancel minutes later because of the long wait pickup time. I felt this charge was really unfair. My order was supposed to be picked up 3 days later, which means they hadn’t even moved my products yet. But apparently “they had” To charge the restocking fee anyways. I have had to cancel online orders before in stores such as rona and home depot and none of them charge this fee.

Nancy Schultz

This is the best nursery ever!!! I love how they colour code their plants, many "different" varieties you don't normally see in other nurseries and super staff!! Great place.

Heidi Hering

I love the selection of this greenhouse Stunning plants of all kinds plus they also have garden art, accessories and clothing. They have an incredible selection of trees, shrubs and perennials. On site also includes various outdoor garden displays for any garden area. Shade, poolside, sunny, butterfly and much more. All plants used to create these displays are available here too and they have customer appreciation sales and points for more savings. Spring time they bring in a wide variety of annuals, tropicals and vegetables. Perfect place to get your grow on! The gift shop area has candles, lotions, clothing, statues. Lots of crafts and gifts, really cute things ???? For the small city of st Thomas this place is fairly massive and provides lots of products, classes and helpful service. Oh and seasonal planters too !

Amanda Wilson

There's a lot of selection but no one is walking around to ask whether they can help you- they only control the flow of traffic- at least that was my observation from the two times I was there in one day to get all my plants. That was the only disappointing thing, was feeling like I had to hold in my questions. Plants are beautiful and there is an array of them inside and outside the greenhouse. A little $$$ in all honesty but there is a guarantee on them that comes with your purchase.

Jamie B

They were the only nursery around that had Saucer Magnolias! Got the Alexandrina variety I wanted. They also have an enormous variety of Clematis plants. I got blueberries and Haskaps there last year.

Kelly Cavener

Canadales has a lot of variety of plants, trees and annuals. Their stock is amazing and healthy. They also offer a one year warranty on their trees. Lots of parking available. Can be busy but the lines are usually really fast. They also have a loyalty program.

Abigail MacKinnon

Lots of beautiful flowers and a wide selection of different trees and shrubs. Staff is friendly and willing to help. The only negative experience I have had was that I bought a small cactus and paid more to get one that was flowering. After a few weeks the flower fell off when I was watering the plant and I realized the flower had been glued on the cactus. I was extremely disappointed and would not buy a cactus or succulent from them again.

Michelle Wilson

Beautiful, big, well laid out garden nursery. Honestly I don't know why anyone would need to go anywhere else. They even have a cute gift shop which compliments the already spectacular garden centre

Vada Kolish

Great selection and they stand behind their product. Some great exotic plants, evergreens and flowers, even mini evergreens suitable for a rock garden or bonsai. Always something new, but the familiar pot fillers (petunia, geranium) too. Staff are helpful and knowledgeable.

Silke21

The staff is friendly and willing to help with suggestions and ideas. There's always a good selection of plants, trees, shrubs which are of good quality and come with a warranty if planting instructions are followed . Staff is more than willing to help load up your purchases into your vehicle.

Ally Foy

I am deeply disappointed by the fact that Canadale is forcing customers to wear a face mask and refusing service to people with existing medical conditions who cannot safely wear them. There is no consideration given to this whatsoever and now I cannot shop there. I understand the fact that they are trying to stay safe and I fully support and understand that thinking. However, a large part of their business is outdoors, where people can easily physically distance from each other and last I checked it is indoors or a confined space that the virus can easily spread. Inside their nursery, physical distancing can easily be handled by limiting the number of people within that space, which they are already doing anyway. The use of masks is meant for places where people cannot physically distance from one another so their insistence that people wear them is confusing and really just an extra precaution on their part. Furthermore, the government has not mandated that this is mandatory and has even said that where people are being asked to wear them, exemptions should be made in certain circumstances, such as pre-existing conditions and that people should be sensitive to these circumstances. I am being barred from a business because of a medical condition that is not in my control and that is terrible business practise on their part. They are the ONLY business that I know of which is actually refusing service to people with a medical condition. Other nurseries in the area are not doing so and I know because I have checked. I have been a long time customer but after this, I don’t think I will be returning and my business will go to those individuals who are reasonable and compassionate.

Simon Worth

We go every year to start the gardening and pond season right. Tons of selection, friendly staff, and always lots of carts available. Parking is also great.

Tigger Tales

I have been shopping at Canadale Nurseries ever since we moved to St Thomas. I have always bought flowers and plants there and never had a bad experience. They have beautiful flowers and amazing selection of plants. Just bought a new hydrangea bush for my garden and noticed the large selection of hydrangea plants. The centre has always been clean and well stocked with lots of items. The inside section has lots of bulbs for planting and they have lots of Fall decorations out right now. Can't wait until November comes when they bring out all the winter greens. Keep up the great work Canadale!

Mike Parker

Clean and well displayed products. Competitive prices and friendly staff.

Robert Hughes

This place has everything you need for plant needs. I have bought tree's, flowers, shrubs, and soil here over 2 1/2 years now and will be going back next season. Awesome team of associates that will bend over to answer your questions, help you.

Matthew R

Always a great walk around kinda place. Lots of neat decor items, as well as typical nursery plants and such. I find that the prices for decor items are marked up greatly and appear quite expensive. I like to shop local but it if the prices are too high. Reasonable would be better, unfortunately their prices are not overly reasonable.

Deb K

Knowledgeable and helpful staff. Pleasing and organized surroundings. Always a great visit.

John Zehr

Lots of friendly staff. Great selection.

Milt Everitt

Nice selection of plants and accessories, & friendly staff but I find their prices to be much higher than Heemans in London. Response to owner: Heemans ( and other garden centers ) also have quality plants; a quality guarantee, and knowledgeable staff. That doesn't justify charging more for your plants.

Kat A

Super impressed with this nursery! Absolutely gorgeous in layout, variety and staff were friendly and available. I found it super helpful to have several show gardens to get ideas for layouts with paper plans you can take home. Though it is out of our way, I will definitely be going back for our garden needs in the future.

Tracey Babineau

Great visit loke always! Check every time I'm home!

Maria Barrett

Was there on a Saturday for their Christmas workshop. The place was packed, but you hardly noticed because of the way it was run. They had reindeer outside for the children. Santa was inside. When one of the workshops finished the staff quickly cleaned up and set up for the next one. Very well organized staff. The staff were extremely knowledgeable and polite to the people who were creating their Christmas centerpieces. I would highly recommend this place to anyone.

Marie Mosburger

Canadale Nursery Always the best flower and shrub selection. Staff are knowledgeable. Highly rated nursery and it shows. Such a joy to visit this beautiful place

Vern Leeson

Extremely disappointed with the way they treat possibly customer. Demanding you wear a mask before shopping in their outdoor facility. If you don’t have one they will sell you one that doesn’t do anything anyway. I chose not to shop there and as a result they lost a fairly good sale. Poor business practice. In my opinion. The masks that some of the people were wearing were ridiculous.

Chris Sankar

Little low on selections of fruit and vegetable seedlings currently, but might just be not the right time yet. Plants that were out looked to be well taken care of and good quality. All in all lots of variety. I will be checking back later this season.

Matt Halpin

I went here to get a few plants for my balcony and wound up spending just under $100.00. The plants are very good quality and are thriving. Something I like about this location is their ideas section where they design and lay out different kinds of gardens catering to different tastes. There's also a huge selection of garden accessories and tools. It can be a bit pricey though.

Grant Sprague

I don't know why I keep going back to Canadale? Place is so poorly managed - can't find staff for help, one cashier working, staff all disappear & spend all their time personally socialize with each other. Seems customers & service is a bottom priority at this place. Owners of Canadale are even worse ....

KC “Cookie13” Cook

Just the other day. Braved the cold and snow. Worth it.. Wished online shopping was still a go. Had to pull 2 carts around and could of filled a third one. I wasn't able to shop the inside store for a few things hanging on the wall I wanted because of my carts. Had to stay inline. There doing the best they can. Hats Off to the staff. I will be back. Stay Safe.

Elaine Holt

we loved all the colour....

Dave McAdams

Great selection of plant material. Very well organized and we'll displayed. All materials appear well cared for unlike some garden centers. Definitely not least expensive but quality materials. Very busy but all cashiers working so minimal delay.

Gail Griffith

A great variety of plantings for the garden. Items are well marked with growing information. Parking is plentiful. Staff are helpful.

Darren Wright

I live close by Canadale Nurseries but used to travel from London regularly for the great selection of unique plants, trees, shrubs and perennials. Helpful staff and well laid out store.

lisa drewitt

I traveled to this store a long distance and was refused entry and they were realy.rude about it.. They were trying to charge me for a mask. I explained to them.i have bad Anxiety and cant have things on my face. I panic Mind u i counted 13 people with no masks on most were hanging off there face nothing was said.to them. I get there is a pandemic going on but the other flowers stores are allowing people in with out masks. I even had 300 dollor.gift cards that are no good to me.thanks for the bad.experience.

Robert Bartram

Great selection, great service, year after year it seems to be better every time you visit.

Tyler Chilcott

Decent selection but very low staff to customer ratio, making for poor service and long checkouts

Chris Parker

So many options to choose from, love the outdoor setting. Great prices. I did almost get run over in the parking lot but that wasn't the stores fault it was the poor driving of the other person!

Keith D

My go to place for anything landscape. Even though it's not close to me I always make the trip because I can be assured of quality products at a decent price so u don't mind travel the extra distance. Picked up a fabulous Christmas tree that looked awesome.

Ash

An outrageously large selection of everything for the lowest possible price! I was here at 8:40am and they were fully staffed in every area to help me find what I was looking for. Such a beautiful garden center! Im so happy I stopped by today.

French province

they need free wifi too many plants they sell are ..eventually aggressive and without wifi i only discover this too late . heemans has wifi

Ross Farquhar

Great place for you gardening needs. Lots of Fall plants in stock

Alan Price

Nursery where hard to find plants are available. Reasonable prices. Not too far for us to drive from London.

Ruzena Andrysek

Good selection of products but that's where the positives end. Terrible customer service. Conflicting information given out, no attempt to be helpful. And their mask policy is inconsiderate and prone to creating conflicts. I witnessed a lady, who was forced to wear a mask, to breathing problems because of a medical condition. She was asked three times to put the mask back when she temporarily had to remove it. When I told the manager that it is not what the provincial recommendations are (no forcing of mask wearing and no asking why and if there is a medical reason) the manager said that they had their own rules. And picture that, a nursery is an open space, not a closed in space..you would expect a reasonable approach. This is bullying at its best.

Rebecca Stronach

We have been shopping at Canadale for years. Their tree selection is wonderful and their prices are very fair. The kids club craft area is great and my kids have enjoyed it. There are always lots of events going on so be sure to check out their website. We have also come to visit the reindeer and Santa around Christmas time.

Jimmy Jj

This garden centre gets 5 stars due to the selection of unique varieties and over all selection and quality of the plants/trees and shrubs. Staff is extremely friendly and knowledgeable. Most plants, trees and shrubs guaranteed for one year from purchase date.

Barry Pearson

A great place for those hard to find plants and general nursery stock. But if your just looking for bedding plants etc then you can go to any other local seasonal garden center and buy your plants for about 15% less at any of them. If your in St Thomas check out Briwood Farm Market. I found plants there at a good price that even this place didn't sell until fall and I needed them now as they were perennials that didn't come back this yr. On a side note these perennial were @ 6 or more yrs old and close to the sdwk and between driveways. I think salt may have been a factor even though I am very careful not to throw any salt treated snow on this bed. I can't control what the city does

Lee Ann Krasnicki

Beat mums ever . They're absolutely beautiful.

z

very organized and large. The trees and plants are very good, and they have guarantees on some of the items. The staff is very friendly, and the check out is fast and courteous. They have sample gardens so you could get inspired as to how to organize your own. It is very EASY to spend money at this place because it is always fun to shop for beautiful plants.

Kay Giesbrecht

DO NOT buy houseplants from Canadales; I bought a Gardenia from there and about less than a week later it was so heavily infested with aphids it almost contaminated my other house plants. Family Flowers always has much better quality plants and pest free 110% of the time. I called Canadales and they basically told me 'too bad, that's not our problem they can't be from our greenhouse we have no aphid problems here and we don't do refunds' not that I want more plants from that greenhouse or to even go back but a little friendly customer service ever killed no body.

Mikayla Shivak

I really enjoyed my visit yesterday! When I got there I was politely greeted by a young gentlemen in a ball cap (I think his name was Tanner from what I overheard) I wanted to purchase a nice cactus for my room and he was amazing by directing me where to go!! I will definitely visit again and hope to feel as welcomed as I did my first visit!! Thanks Tanner :)

S P

Such an amazing experience with Canadale. I called several times asking questions, made a purchase over the phone and picked up -there were zero issues hiccups, nothing. Staff knew what they were talking about the entire time. Lots of parking and when walking around i noticed there prices one is the best I've found. Well done. #localguides

Justin

This place is an electric factory. From the minute I entered I knew this was the place I wanted to get my shrubbery from. The customer service was on a new level, I felt like a VIP wherever I went. I will never go another nursery again. Stop by if you're in the area, it is a MUST.

Aleks M

Amazing selection, they had bay laurel and all sorts of hot peppers, peanut seeds even- definitely worth a visit !

Leanne Versteegen

Great place to visit for your plants and flowers. Large selection of both. Well laid out and marked. Staff are friendly. I also enjoy visiting their boutique with many different items as well. I think this place expands their selection from year to year.

Karen S

Covid careful. Signage, hand sanitizer, carts sanitized. Great plant selection. Assistance available. Well organized, tidy, signed with plant specifications and conditions, price signage or attached. Healthy stock.

Esther Barber

The variety of merchandise was greT. I was walking with my cane so I wore out easily. The staff was great and even brought water to drink.

Chip Monk

Incredible selection, everything you may be looking for, friendly helpful staff, awesome parking. Plants we bought were in much much better health than ones we've had from elsewhere. All our plants from Canadale have thrived and are doing very well.

Murielle Dowler

Prices are high, variety is great. Waiting to check out was long

Lisa Lacey

Amazing staff and a great selection of plants, and all your gardening needs.

Joe V

For about a week, my wife had been calling the local London nurseries to find a Himalayan Birch tree for our front yard. She eventually called Canadale Nursery in St Thomas. Canadale Nurseries was the only company that returned her call! The sales associate confirmed that they had stock of this beautiful tree. I went to the nursery on an extremely busy Saturday in mid May just to have a look. The greeter introduced me to Sebastion when I explained I was looking for a tree. Sebastion was professional and quickly showed me the current stock, advised me on how I could easily transport the tree in my minivan and how to properly plant the tree. I was very impressed with how simple the process would be to transport and plant the tree by myself, that I made my purchase decision in less than 2 minutes! The price was very reasonable for the large tree I was getting. After paying, Sebastion efficiently and expertly wrapped the tree in burlap and secured the soil in the planter (from falling out in my vehicle). Next, he brought the tree to my car and loaded it with care. All I had to do is basically guide the leader branches through the inside of my vehicle. Sebastion secured the leader branch so it did not bend in the wind. Forty-five minutes later, I was home in London and my wife was absolutely delighted to see the beautiful mature tree. Overall, I can say that I had very positive and pleasant experience with Canadale Nursery and would recommend this facility for buying trees. I look forward to taking my wife to this nursery for all our gardening needs in the future.

Carlos Sotelo

Great place, all plants look nice, good prices, good and clean, well organized

Adam Montgomery

A little disappointed. Each year my wife and I grow hot peppers because I enjoy the heat and flavour of them. They are $9.99 which is a bit pricey as their is a store on the north end that sells them for $4.99. I bought some 7 pod and Trinidad Congo Habanero and a few other ones. The 7 pod is coming up as Chocolate 7 pod which will have a different flavour. I had one that was mislabeled last year as well. Might be time for me to make a switch in places.

Darleen Nicolaou

I was at Canadale Nurseries today to purchase all my plants, greens, and trees for my large landscaping project, first time customer, was referred by my landscaper…Kylie was awesome, sooo helpful, great ideas and plant recommendations, knowledgeable, and just an overall wonderful person to work with. Very happy with the quality of products, plants, and service, will definitely recommend to others ???? Darleen N Talbotville, ON

sharon albiston

Great place to shop for just about every plant ???? you can think of. Beautiful in side and outside ????. Like a little paradise ????. Friendly service and very relaxing place to forget about all your troubles ????. LoL you can deal with hubby later ♥️

Thorsten Haelssig

Our go-to nursery in the area. Huge nursery with lots of selection. Everything is quality but they also do stand behind what they sell, which is great. Just bought another three fruit trees here this year. Staff helped us wrap them and load them for transportation. I'll keep going back.

Jill Galloway

Good variety of grass seed. Only 2 bags of white clover seed which is what I was after. Tried peavey s and can tire and they didn't have it.

Matthew Chew

Great selection of flowers, plants and trees. Pricey compared to other greenhouses and garden centres, but all plants are guaranteed. Nice seasonal displays to stop in and check out. They also have a lot of knickknacks and some clothing.

Sue Stuber

Was very disappointed because there was NO customer service! Thank goodness there was a lovely lady shopping there...and she was a landscaper...she helped us