Reviews of Berry-Hill Limited (Gardener)

Terri-lyn Earl

BEAUTIFUL displays (especially at Christmas), lots of gift ideas, lots of things I would LOVE to buy but I often can't... the prices are out of reach for me

sahib bhullar

Nice place

Ken Karen Bechard

Great place for unique home and gift items.

Tracey

Great place to shop outdoor accessories in one part and farm and garden tools in the other half.

DeeCee Howlett

Beautiful store with a beautiful assortment of country and rustic chic decorative goods and lovely array of gifts. I look forward to visiting again!

Jason Marchand

Great spot for unique items for home or gifts!

Rebecca Seeley

Great place for a unique find. I go for the backyard birding selection of seed and feeders

John & Beth Colling

First time I visited the store what a wonderful store A little bit of everything in the store for gift giving.

Bruce Halstead

Nice place

Wendy Willett

A little pricey some things I have seen houseware for much cheaper

Doug De Groote

Always fun to see new things to decorate our home. Friendly staff

Sue Wice

Some unusual items. A tad pricey

Kelly Bax

Such cool stuff

N Bee

Always find something unique here! Staff is wonderful.

Brianna W

Ordered online from them many times. They always have what I need in stock, and customer service is excellent. Fast shipping as well.

Jeff Schmidt

Good place for all kinds of indoor outdoor decor

steven zelezen

Perfect place to find that special gift or garden supply and novelty items. Love the seasonal choices.

Erica

Great little shop with unique finds and reasonable prices.

Carol Thorburn

Nice store..

Timeless Traditions A.D.C. Services

Best service around!

Heather “scotbritalian” Johnson

huge variety of unique gifts and not too pricey. Very helpful staff. they have a birdseed loyalty program where your 10th bag is free.

Vickie Harvey

Excellent tours and food

Lisa Young

Great gifts

Andrew Trudgeon

Very interesting place! Taken your time check out every nook. Support the local artists who have items in there instead of the stuff from China or elsewhere, tons of great stuff! During covid masks mandatory.

Eberhard Schmidt

Beautiful display of specialty merchandise. Nice people

Margaret Dodgson

Go every year at Christmas time. Very well decorated always interesting ,usually buy one gift there any way.

Rhonda Parker

Love these little shops with all their unique items.

David

We visited for tree spikes, got them and some excellent advice on how best to use them + picked up some interesting Canadiana gifts for overseas friends.

Gwen Lapell

excellent service, prompt delivery and quality products - have already recommended to friends

darla ker

Very unique gift ideas and friendly staff! Try one of their best kept secrets..packaged dips and sauces for veggies etc. Yummy!

Josey Haley

Lots of treasures loved it .

Lynn McLeod

A fun place to visit. Lots of fun finds

Carol Huston

They had what we needed and then some. Lots of stock. Didn't expect to see so much clothes. Wonderful choices for garden supply and decor.

Elleasha Amme

Great customer service, and super fast shipping! Super impressed with my first experience with this company, definitely recommend.

Frank Donati

Great selections of hard to find home articles

Anne Marie Phelan

Great store love all the decorations and home signage

Paul Van Hardeveld

Very nice stuff for sale.

Stephen Kalyta

Ok, reposting my review. Thank you, Google. The reason I am giving 5 stars has nothing to do with the maple syrup pans I ordered or how quickly they arrived. All of that was great in terms of quality, price as well. Ultimately it comes down to my extended chat with Jamie. Clearly this 65 yr old company has owners with great values and a keen, not contrived understanding of customer experience. I already committed to Jamie he will receive a jar of my Bancroft "Gold" syrup as soon as I can put his pans to good use. In closing, this was the best customer experience I have had for some time. Thank you, Jamie.

Dianne Fleischauer

I didn't go inside because a sign says I must wear a mask. I can buy a mask there for $1. I shouldn't be forced to wear a mask. I spent many hours wearing a painter's mask for many years. I understand why a mask is unhealthy and to be worn minimally. Even a painter's mask that I deem unhealthy is way healthier than the standard covid mask where you breathe back your own bacteria and CO2.

Rick Smith

Lots of decorative pieces. Stores crammed pretty tight. Prices can be a bit on the high side.

Kathy Vogel

Too expensive!

Ian Sustrik

Great & fast service and knowledgeable staff.

pete b

Awesome place

Pat Breen

Beautiful gifts

George Bell

Great gift shop and lots of types of bird food

Cathleen Lester

I am in love with this amazing shop! Really original decorating ideas, and so much more!

john graham

Quaint spot.

MJ B

Lovvvvvve it especially at Christmas ????

Barb Ferguson

Love the variety of things here!

Mark Reid (Reider)

Tons of unique items to choose from!

Ron Pilkington

Very nice and lots of good stuff to choose from.

Maria Kavka

Very friendly and helpful. We will go again.

Scott Wilhelm

Very big store with all kinds of novel items for your yard and inside your home. Today we bought door mats and tin signs.

Nonprofessional Youtuber

It's the great

Aaron Bowen

Fun place with great knickknacks and fun gifts.

A Person

Really nice store, but a lot of stuff I noticed said made in China and wasn't priced accordingly

HM Stewart

Berry Hill is one of my favourite stores anywhere. They have beautiful gift items, lovely, unique clothing, candles, art, the prettiest garden accessories, kitchen ware and then farming supplies! It reminds me of an old general mercantile and I absolutely adore it. :) Staff is friendly, considerate, and helpful. If you're looking for something unique, Berry Hill is the place to go! :)

Michelle Hofstee

Very unique gift shop if you are looking for something different and more personal to give as a gift. It can get pricy depending on what you are looking for. It has a variety of outdoor accessories and bird feeders, etc. Very reliable staff about feeders and food as well!

Rod Rawlings

This place is crazy! I went in for bird seed and left with so much more. They have gizmos and gadgets for the outdoors that I've not seen anywhere else. Very handy!

Elaine Holt

always enjoy shopping at Berry-Hill LTD.

Anne Murray

Great. Love that place.

Don Entenman

I live in the States and found only two sources of incubator parts I needed. Berry-Hill had the largest supply shown on their website, so I ordered there online. The order was confirmed, but the next business day I got a phone call from Berry-Hill to let me know that many of the parts were out of stock, and the incubator company had gone out of business, so they would not be getting any more. We talked through my order and revised it, Berry-Hill issued a credit that included the currency adjustment, the parts were shipped right away, and I received them in a timely manner and found them packaged well. If Berry-Hill was able to get more parts, you can be sure I’ld Order again from them - great service!

R S

So many unique items we always find something interesting prices are fair as well our go to when we visit St Thomas the staff is very helpful and welcoming well worth the trip

Marilyn Youell

I've bought so much stuff from Berry-Hill that my house is starting to look like Berry-Hill

Jeremiah Cram

I dealt with Jamie and Vera, great customer service :)

Lucien Van Damme

Had a great experience with this company. I am medically exempt from the face mask issues. I called them up and was able to set up a time that worked for them and myself to look at a product I was interested in. They were willing to work with me and got me what I was looking for. Thank you Ken for taking the time instead of just telling me to bad. We will be back in the future once this is all over.

Denise Prior

Beautiful store.

Cindy Lavoie

It had been a few years since I had been and I love their new look. Home decor is absolutely stunning.

Shannon Dale

Great variety of items.

Cathy Tee

Great service.

Janice Little

Wow...great selection & fair pricing. Friendly, helpful staff too!

kevin melon

Enjoyed browsing through all those very unique items you have for sale at your store . Great place to shop for that SPECIAL gift idea .

Jimmy Jj

Very unique gift store and if you enjoy nature and feeding the birds them you will love this store even more. The staff is super friendly and great to deal with.

Lorraine Shepherd

I once made a mistake when I reviewed this place they don't sell food, I went one time and they had a table set up of fairies and I was hoping to buy one at a time, I see the table is now gone. They have some wonderful things here clothes, knick knacks, so many things to see.

Kathy Warden

They always have great gifts

Katrina Whisken

Love berry hill. They have an amazing collection of diffrent unique things.

Christine Oickle

Called and placed my order for a Sweeter Heater late Friday afternoon, knew that it would be processed on Monday, which it was. Wednesday morning my heater was on my door step, and I am on the South Shore of Nova Scotia. We have ordered from here before, prices are the same or better then anywhere else you can get on line and the service it AWESOME!! Thanks to all who do such a great job!!

Marcela Svoboda

Great place .... great gifts

Mary Lou Gordon

Lots of nice things! Bit $$

Betty Laemers

My husband and I go every year at Xmas! It was great this year!!????

Gary Gauthier

Dont order over the phone from this company. They misplaced my order of an automatic poultry watering kit. Had to call back weeks later looking for the shipment. Two more weeks, I called again and was told they were now waiting for a fount bracket to arrive so they could ship the whole assembly at once. Product arrived with a broken fitting and the shipping box had been torn open, then taped closed on one corner making it look like the box had been previously scavenged for the only part that could have fit through that hole, the broken fitting. E-mailed Berry Hill to complain about the broken fitting. No response ever received. I purchased a replacement fitting at a plumbing store and completed my project about 11 weeks after first placing the order. Called Berry Hill again and left a voice mail asking for a response. Never heard from them.

Don Rasmussen

My first transaction with them, but definitely not my last. Great customer service, and pleasant staff. The most pleasant purchasing experience I have had in a very long time. Thank you !

Coffee Adventurer

Great gift shop-something for everyone!

jane harvey

Beautiful items, very finely made crafts! Wee bit expensive but mostly worth it!

Myda Lokai

Lots of very nice Christmas items to decorate your home for the Christmas season.

Cathy Thomas

Great place to shop

Amber Stewart

Cool products and set up

Marina

Lovely gift shop with lots of variety. However, lots of product on top of product making it very busy to see all they have to offer. I took my mother there once (who needs to use a walker) and unfortunately she wasn’t able to get through most of the isles. Not a very safe-friendly place for handicapped people.

Tim Roy

A knowledgeable and friendly staff...and a tremendous variety of products..clothing, kitchen, gifting and a ton of impulse items..I always find something fun!

Curtis Stever

Take a moment and read the reviews. I am not the only one who has had ordering, shipping, and refund issues! I placed an order for cheese making supplies. It took about 3 weeks to get my order. The items were over priced. I had placed an order from their competitors after I got tired of being told the item will ship as soon as we get it. I got the order from their competition in less than one week. I asked to cancel the order with berry hill, and they said it was shipping right away. It still took another week. Very poor customer service. If you did not have the items I ordered, you could have let me know when I placed the order. I suggest shopping around for better prices. Update, May 2021 My mistake for placing another order with this business. I have now been waiting over a year for incubator parts.Order paid for in April 2020. I have called many times and been given multiple excuses. The most recent was it was forgotten on someones desk. I would suggest sourcing your items elsewhere. I do not recommend Berry Hill Update as of June 14, 2021. I had to call again as my product was not shipped. I asked to speak to a supervisor. Jamie was ok to deal with other that he hung up in my face the first time I called because I swore on the phone from my extreme frustration because my product was not shipped one year and 2 months ago. Jamie told me they have the product and he would prefer to return my money. I just want this transaction complete so I agreed. Jamie did admit they were possibly having some staffing issues and computer issues that could have caused this to happen. He also told me that because of my review from a few years ago, they marked my account “do not sell to” yet they took my 612.84$ without question when I placed my order in 2020. They claim to have refunded the amount to my credit card. I will wait to see the invoice. Jamie also informed me that there were no notes on my account about the previous 4 phone calls and promise to ship. I asked him to note the account now and he said “what do you want me to put?” I asked that our conversation be noted and my complaints be written down. Once again, I do not recommend Berry Hill. Very unprofessional and unpleasant to deal with. Hoping I see my refund from my purchase made in April, 2020 soon! And now I have to source the needed part for my incubator from a more reputable business. Please shop elsewhere!

Dawn Schmidt

Beautifully decorated for Christmas

Wendy Lafrance

Good service

Di Com

Great place!! Nice people, very welcoming

Oliver Stever

Before you choose to shop at Berry Hill! Please be advised if you write a poor review of this company they have a policy of noting your account “do not sell”. Which means they are not interested in addressing your valid concerns or resolving any customer concerns. They just do not sell to you anymore. They have terrible customer service and shipping is always delayed. If you call in to complain you are met with rude staff who will not address or even make a note of your concerns. Please do not support this business. I do not recommend Berry Hill Ltd

Erik Cholod

Picked up some seed a few weeks back. Couldn't ask for a more knowledgeable and friendly staff. Being a newbie for what's best to purchase, they made the selection process easy. Definitely recommend!

tammy judson

beautiful little shop, friendly staff

Marie Janssens

Good place for bird feed and also gift buying. Love browsing around.

Angela Munroe

Wonderful customer service. Unique gift ideas.

Victoria Lacasse

Waited couple weeks for my order, over 300$. Finally sent an email as my order status said it hadn't even been shipped. Waited days for a reply, so cancelled my order. Not very good customer service.

Nancy Douglas

Very helpful and friendly staff

RON TALBOT

Expensive

Gary Craig

Good place with lots to see

wendy mencel

Excellent store with lots of great gift ideas and they stock items for canning. Like the All American Canner and the Harvest Right Freezedryer

Norah Bear Creations

Absolutely worth stopping in to see their jaw dropping home decor and gifts. They’re one of those little treasure spots where you can find such unique products that are life changing whether it be shammies that finally let you kick the chemicals and get an actual streak free shine on everything, or the specials scouring cloths imported. Decor is quite expensive though stunning. Lots of signs, unique expansive cast iron multi purpose hooks - from unicorn heads to wagging tails etc. Owner imports items from India which contributes to some of the uniqueness of the story HOWEVER, especially now more than ever and in the steadfast tradition of the St Thomas community, incorporating the hundreds of local artists businesses would be the best suggestion I could make. Seeing signs and decor that are very overpriced for them being only made of MDF, our local makers create true wood signs that blow the imported MDF’s out of the water. The owner has been encouraged to integrate local crafters many times but still no presence which is unfortunate. I believe that businesses who dedicate even one small area of local businesses would create massive word of mouth, and most definitely a massive boost in sales as local groups on Facebook gravitate towards these businesses for sure!