Reviews of Dynasty Pools & Spas (Gardener)

Juris Ligers

Aaron and his crew were awesome! Started ahead of schedule. Saw him every day, even when the weather was not great enough to work. The job was phenomenal and better than I had hoped. Can't recommend them more!!

Sledge Hammer

Always seem to have the parts I need, in stock. Reasonable prices and friendly staff.

Sue Purdy

Wonderful quality and workmanship. Dynasty Pools provided a very high level of customer service and expertise. My pool installation was quicker than anticipated and Aaron was always available to answer any questions or concerns I had throughout the entire process. I would highly recommend. Thank you Dynasty for helping to create an oasis in our backyard.

Cindi Ellen Ingersoll

Great friendly staff

Robert Marck

Aaron and his team did an excellent job with our pool installation. The installation went smoothly and the final product looks fantastic.

Melissa Knelsen

Old, dirty and expensive

Daryn Bozek

Buffy and David have always been the best pool people in town. They care about their clients and your water will be crystal clear all the time.

brian ward

Great experience with getting parts for the pool pump friendly staff ????

Steve Van Kessel

I have dealt with Dynasty pools for over two decades and they have always been extremely friendly, fair, courteous and professional to deal with. They are also great supporters of our community. One significant way in which they show this support is by graciously donating a hot tub as a donation for the annual Orillia Kiwanis Club Charity Auction. This donation helps to raise considerable proceeds that go towards helping the children in our community. Please support businesses such as this because they are the ones that truly help to make a difference.

Millie Mish

Smells like chlorine so bad i think the rep is high

benj3850 benj3850

A true group of professionals that stayed with the install until completion. Very respectful towards our property and always available to answer all of our questions. There is a reason why this company has been in business for 40 years!

Google User

Don't use this company. This is the second full summer with my pool. Now, I have had to replace the filter (which was apparently the cheapest available and incorrectly installed, AND no one could find parts anywhere for it) and the pump, which is too small for the size of the pool and so failing. The concrete is shifting, which means having to redo a side of the concrete. I have to admit I immediately expected issues, though, as the installation itself initially failed inspection, too! I really suggest shopping around for a different pool company - I have been using Pioneer Pools who are great.

RACHEL DAVIE

Aaron is Awesome. Great customer service and they are experienced. Always responds in timely manner and goes above and beyond to make sure your questions get answered. We are SO happy with Aaron and team at Dynasty . They are awesome and I would highly recommend them!

Edie Pastuch

Come look at the pool at 300 Lett in Ottawa. It was installed less than three years ago and it is garbage. It was closed all summer due to leaks and structural problems.

Sherri Daniels

Fantastic people, reasonable prices during COVID.

Laurel Price-Jones

We had a pool installed and serviced for many years by Terry Knight of Sunshine Pools. He closed our pool last fall and retired. I had Wavemaker come and open it for me this spring. I had to purchase a new pump because the old one was seized up. I'm sure it's normal wear and tear. Wavemaker installed it. We have a salt pool. Wavemaker didnt connect the salt system properly and it was not working. Wavemaker didnt return to address it. Also, Wavemaker NEVER added bags of salt at opening to my salt water pool. This is not included in their service or their price. For a month I had a cloudy pool. I since went to Dyanasty pools and they slowly corrected things. It took 2 Kits of opening chemicals (in addition to whatever they put in at Wavemaker) plus balancing chemicals. I went back to Wavemaker to discuss this and to ask what exactly they did put in as opening chemicals and charge $500 for? I got no satisfaction!! I asked the manager/owner to call me but no one did. I have been very satisfied with Dynasty Pools. They are a small family run business and have always been knowledgable, courteous and respectful. I just booked my closure with them and cancelled with Wavemaker. I look forward to dealing with Dynasty for many years and highly reccomend them.

Paul Bakuska

Thank-you to Dynasty Pools for their friendly, professional help with our first pool set up. We appreciated the safe, social distancing and availability of supplies, guidance and follow up.

Lacey Robson

Helped our pool go from black swamp to clean and clear! Knowledgeable and professional!

Matt D

Very friendly and knowledgeable staff! Went out of their way to ensure I had a great experience dealing with them. Highly recommend!

Tanya Grenkie

Always a pleasure to shop here!

Derek Rogers

Excellent reputation if I wanted a pool I would go there

Jonathan Shelswell

The online store for ordering supplies for my hot tub is great, and the home delivery option is even better. When I have an issue, the staff are knowledgeable and quick and friendly to help me.

Scott Wren

Megan was very helpful, and knowledgeable in diagnosing and guiding me through multiple issues I found in my old pool. Now my pump and filter are running top notch, and the water is crystal clear!

Nancy Bowers

Amazing service during COVID lockdown. Online ordering was super quick and easy. Thank you!