Reviews of Gateway Home Hardware (Gardener)

Da MongMan

If they don’t have it, you don’t need it. Kinda hard to find things sometimes, but staff always know where to find it!

Vivian McLeod

Excellent service! This is a very old store, but well laid out with a full selection and friendly staff.

Sean F

Ok. Cluttered, short hours.

PAUL MEYERS

Awesome service. Got my fishing license there the other day. Thank you

FeelGood Republic

Very knowledgeable and helpful staff.

Ricky Bennett

Great store awesome employees

Darrell Deibel

The people who work here are the best.

Mr Camper

So much... stuff in this store. If you need it, they likely have it.

Patricia Cote

Excellent and very nice service

Justin King

If they ain’t got it no one will have it !!!!! Great staff good prices and incredible selection. Truly a wonderful option for North Bay and Area

Saylor Weaver

Always have what you're looking for and the staff is friendly and knowledgeable.

Judith Ferguson

The battery in my watch died and I went to Gateway Home Hardware to get a new one. When I took it home I found I couldn't get the back off my watch so I returned to the store and one of the young men there took it off for me, installed the battery, put it back together again, and made sure it was working, all for no charge. This store will definitely be my "go to" place when I need anything that they carry.

Jo Totten

Amazing customer service

john fazzari

Great hardware store.

Grahame Stap

Very helpful staff large selection. Very helpful and generous to marginal people of society highly recommend

Kevin Truchon

Great place

Wayne Wilson

Some staff members don't know what they're doing or saying but overall a good experience. They, however, no longer sell hunting and wildlife licences.

Coat of Arms Wood Care Pros

Phoned in my order. Was offered a superior product than asking for with consideration for quality and price point. Love shoping at this store. Quick. Efficient. Friendly and Professional

Exact0 Bookings

Amazing place and staff.

John W Rathwell

I've been going to Gateway Home Hdwr. for many years. I feel that I am a handyman and often will go here for nuts and bolts and whatever. I have said to others that if you can't find something in other stores, Home Hardware will have it. Staff is very helpful in answering questions and showing you around the store. "If you can't find it in another store, Home Hardware will have it."

Avery Ross

Famously the best hardware store in town. They can find next to anything.

Garret Claridge

Best place in town, ask anyone they will say if you can't find it here you don't need it. It is easy to get lost in this store going through what seem like endless aisles of everything you can think of, this place has it all with many staff members on the sales floor to help find what you need

James Miles

Great service over and over again.

Roger Galvin

Best hardware store ever!

Judy Lew

I can always count on Home Hardware for my cleaning tools, supplies and many other items. If I can't find something I need, I can usually find it here, at Home.

Anne Giroux

Love this store. Can't find something, go to this store.

Jocelyn Green

...because... ;)

john hergott

Great store. They have everthing and the staff knows where it is

Colin Wiley

Helped me many times and they sell fishing licenses here.

Ron Dillig

The staff was attentive and quick to notice we couldn't find the

Grant Deshane

Has a lot of things that other hardware stores don't

David Jackowski

My favourite hardware store bar none.

Sebastien Roy

By far the best hardware store in the Bay. They literally have everything and if you couldn't find it then you weren't looking hard enough lol

Greg Houle

Great place to find what you're looking for,rather go there then to get what I need

Brian Boudreau

Always have what you need

Chan Nguyen

Great help and phone advice even given over the phone.

Serena Kataoka

Truly a local hardware store. Friendly and competent folks will help you troubleshoot your home project, to do things in the most practical and affordable way. The handsaw and steel rod I left with may have cost more than at another store, but together they were a lot cheaper than the power tool that I thought I needed, based on YouTube videos. Good for the pocketbook, project, and heart.

Derick Duchesne

The Home Hardware is legendary, they have everything you could ever imagine in there somewhere. I dont think ive ever left there disappointed

Josh H

very helpful and friendly

Zack Lewis

They always seem to have what I’m looking for, and each time I go in, I realize just how big the store is... its appearance from the front seems much smaller than it actually is. The store has everything from nuts and bolts to full on fire pits, stoves and building supplies! Glad to have this place nearby for convenient DIY projects.

Skaters North

The staff are working incredible hard to make sure customers are being safely looked after.

Ben Van Alstine

They have all kinds of stuff.

percy fountain

Awsome sevice thanks guys

Rex Wood

The owner is super helpful and if u need something odd theres a 99% chance they have it .

Debbey Bentley

Staff is friendly and eager to help.

Katherine Kennedy

One of my most favorite places to go....soooo much to see...lots if employees to assist you...wide selection to choose from!

Owen McColl

Lots of selection here, and friendly, helpful staff. I might like this Home Hardware more than the one in my home town.

Ryan Whittle

Very friendly helped with my fed x and my new adjustable fly swatter lol. Ty

Petey Pete Washburn

Good place to get ur fishing licence

RANDO LANE

Great help always

Karen Labreche

Very knowledgeable on product

Eric Tennant (Redneck)

Always great service

Ken Porter

Always find what I need with help from excellent staff

Trevor Pearce

Great store with a variety of items to pick up with a main level and a downstairs. I'd give it a five-star rating if they would stop asking people to leave their bags and backpacks at the counter when entering the store. They don't ask women to leave their purse at the entrance way? So I don't understand why they ask men to leave their backpacks or bags at the desk with your valuables in it. If it's because of them being worried about people stealing, it's easier to steal with a purse than someone wearing a backpack on their back. I know I can't get anything in or out of my backpack when it's on my back but a woman can steal items easily with their purse. So when entering the store and being asked even though there's a sign, you feel like you're being marked or accused of being a thief as you're entering the store.

Tim F

If you are looking for anything related to home and garden, they have it. Guaranteed. The staff are very knowledgeable and helpful. There are two floors and the downstairs that houses electrical, plumbing, and some hardware is not wheelchair accessible. It is also difficult to find things in this store, but not to worry! The staff know every nook and cranny and they will always walk down the correct aisle and grab the item off the shelf. Prices are very reasonable compared to other hardware stores. They also have a wide range of random specialty hand tools so if you are looking for something obscure, they are sure to have it.

Terry Hunt

North Bays go to store for anything and everything hardware related..

Charles Sault

Needs more space

Rick DeJong

You name it....they got it!

Joshua Bettiol

If you need that one oddball part, they are probably your best chance to find it. They have so much stuff jammed into the store. They also have staff that don't look at you crosseyed when you explain what you need

Fern Lafreniere

A very good place to buy my hardware needs.

abraham dan

This hardware store has everything that we needed for our house and if they did not have they were very helpful in ordering as per our needs and financial capability. The staff always helped us in what is right and if we did not understand they gave their input. Personally we would refer it to any one because it helped us as we do not have any clue about repairs.

p/ penase

Always great service

Scotty Ride's

They always have everything I need. They have more in stock then a lot of the bigger stores.

BOB Lamirante

Best service in the city

Shawn Patton

James is such a helpful and friendly guy. We were looking and looking for Dexpan expansive grout to break up some rock. At that time he didn't carry it, but brought some in for us. What service !!!!

John Burke

If they don't have it, then you probably don't need it. The young lady in the hardware department, she really knows her product and so friendly. Thanks keep up the great service.

Elisha Townshend

Staff are knowledgeable and helpful, always know where to find things and seem to have everything you need plus.

Phil Cassell

The absolute best hardware store around. I have yet to go here and walk out not finding what I need if not finding many variations of what I need. This store represents what box stores should be like. Amazing staff and everything you need.

Erich Weingartner

Everything you need for your household.

Bob Sinclair

Dan is the man! Actually, everyone is knowledgeable and extremely helpful.

Brittany Hoover

Friendly staff

Colin Norwood

It is the most unique hardware store you'll ever go to. James and his staff are everything you'd hope to get - extremely knowledgeable, kind, helpful and when you're there it always feels like you're part of their family... I honestly can't count the times I've went in with a problem needing to be solved and walked out with either the solution or at the very least a different approach... This is what this type of store should be...

Fiona Arbiter

great place the staff are so helpful

Daniel Morin

Excellent service. Happy assistance. Often have thing you cannot find else where

Grav itas

This is one of the most unique hardware stores of its kind... The staff really understand their product unlike any other store I've ever been in... They have so much product there that you never even knew existed...hands down my most favorite places of its kind to shop... Cheers Colin...

Brian L

Awesome LOCAL shopping. Friendly and the girls are cutw

Dennis Spencer

Always have what I'm looking for. Very helpful staff

G.Trevor O'Connor

Tonnes of little things you can't find anywhere else. Great service and the staff are very helpful

Gateway Concrete

The best!

Doc Brett

Well layed out. Good service.

Green, Hero of the Interwebz

If i wanted to be treated like a criminal i would go rob the bank, the way they treat guest upon first entering the store made me not even want to browse anymore, left shortly after entering the store

Terry wilson

Family run and friendly staff big thumbs up

Ray Marshall

they have everything. awesome store. way beyond your standard Home Hardware

John

Very helpful and knowledgeable

Andre Boileau

This place always has exactly what I need.

Shawn Wolfe

Customer Service Excellence. The best stocked #HomeHardware When I need something. They have it ..........

Norm Dokis

Man they had everything I needed this morning and at sale prices, Home Depot on the other hand makes me grumpy

Katharine Jackson

I don't understand why there is so many good reviews. I have dealt with this location a few times in the last few months and 50% of the time there is a girl who is there who has NO PERSONALITY. She just sits there, doesn't smile, doesn't engage in conversation. Most recently, went today for curb side pick up. They posted signs to call when you arrive. I called for 5 mins with no answer. Approach the door and was yelled at in front of everyone that they are overworked and to step aside. Explained I just needed to give my name to pick up the product since I can't get through the phone line. Very rude. If staff dont enjoy their job they need to quit. Their attitude effects customers and puts customers in a bad mood. Terrible service. Need more staff or better scheduling on a Saturday if staff are actually overworked.

Luce Moore

If you can't fit here it doesn't exist! So much stock..awsome knowledgeable staff

Gail Burton

love this place, lots of stuff no other place has, fun to visit, great staff

Sheri Loyer

Was inquiring about lawn pesticides and the salesperson was very helpful and knowledgeable.

Tim

Great place that has more than you expect

David Crites

Staff very friendly. Had the products we needed.

Brian Pigeau

This is the place to find almost anything u could need for your projects.

Gabriel Bedard

If you can't find it? Go to Gateway home hardware and you are practically guaranteed to find it there.

Scott Foell

Also goes here for excellent help from the staff for all my plumbing needs.

victor gravel

if you ask me it's the best store in town...fantastic service the staff is great and always happy to help and answer any questions you have and discuss all your needs and go out of their to get you what you need...its got more inventory of any store I've seen in the north...hard to find items as Dar as I'm concerned it's one of the best stores in northern ontario

Brad Davis

If you can't find it here, you really don't know what you want...

Chris Goddard

Awesome store for plumbing

Roger Deforge

It was good and the service was great the people that works there are very helpful

JD Carlyle

Friendly staff

arianne deibel

Best place to shop

Alicia Mangar

Best place in North Bay to shop. Staff are knowlegable friendly, very family feeling and very hands on helpful. Jocelyn assistant manager is definititly a super sales person and extremly friendly, funny and very Informative.. Owner James, is fabulous with help and price comparing. . Extremely knowledgeable and holds many hats with installations and more of many products. Love the open Wood Stove in Basement. Really Beautiful and just makes you want to pull up a chair and sit in front of the real burning Maple wood.

Lucette Minor

Staff very helpful & you know whatever you're looking for you'll find it there

Mike Fitzgerald

I think most home owners in town already know, but if you dont, or your new, start your shopping here, cuz if James doesn't have it at Home, you probably wont find it elsewhere. This is where Canadian tire and home depot send you when THEY dont have it. They'll bend over backwards to get it for you if they don't. But James even had Blacksmithing coal on hand for me! WHO HAS BLACKSMITHING COAL. ????????????????

lynn theal

Staff is so friendly and helpful . Always someone available to help find stuff. Thanks

Treavor Doyle

This is the best place to go for everything and anything. If you are searching for a certain bolt and thread pattern they will be sure to have it. The stores carries everything you can never find at places such as Canadian tire. I now prefer to go there rather than waste my time and energy driving from store to store in search of whatever it is I need. The staff are awesome

Jamie-Lynn Morrison

Always helpful... so much organization in what's looks like unorganized chaos!

Dolly Ross

great hardware store great knowledgable staff

Erin Davis

I have went two times in the past week and have had the worst experience both times. I went both times to get a fishing license and the customer service was terrible. The first time we walked in to ask for licenses and the staff laughed, as I guess there was a new system in place. It took a very long time to just fill out simple information for a fishing license, staff should be taught how to efficently use the system. The second time I showed up to get a daily license again and a lady sitting there reading beside one who was working, looked up from her book and said rudely “what are you here for?” I said a license and she said “get to the back of the line” as I was I replied back “yeah I am” and she said “you my as well come back another day” well that would make sense if I wasnt getting a daily license. She was brutual with customer service and maybe things would have been moving faster if she would help her co worker rather then reading her book. Will not be getting licenses there anymore.

David Jones

A little bit of everything with a very knowledgeable staff

Kasey Hellawell (DeceasedGamer)

You wont find any better customer service in north bay. This is my go to place for all my hardware. I can always go in and immediately be asked if I need help! Very knowledgeable staff and friendly. Will continue to buy here! I only wish they would open up a department to train other stores in north bay on how to properly serve customers.

Brad Carriere

This store has it all but you will need help to find it. Lol. Ask one if the friendly staff and they will provide guidance. Eg "I need a _____" staff reply "yup, that's aisle four, 22 and half feet in on the right and it should be 2 feet off the floor" The store is small and very overstocked. They seem to have a little of everything crammed in. That said, this is often my first stop for hard to find parts and supplies because they frequently have what I need and rarely seem to run out of supplies. I would highly recommend this store.

bob .moore

For parts you can't find at the big hardware stores ...you may just find them here. Staff is close by and helpful

Conrad Ouimette

Slow

Bonnie Jones

Love the kindness like the way stores use to be

Dwight Wagner

Best hardware store you'll ever find. This store has Everything you need and staff is unbelievably great.

Gleep

Used to be good. Henry (old owner) was fantastic. James, the new owner, Henry's son, doesn't care at all. Poor customer service FROM HIM ONLY. Rest of the staff are good. If you have problems, don't call them, call the manufacturer. Home Hardware WILL NOT help you at all.

Laurie Verwey

Such a big store, and the staff is very helpful!

Milton Miller

Fantastic selection found everything we were looking for

Bill Does Stuff

Great store with all the weird/speciality things you won't find anywhere else in town. No hardware store carries such a wide range of stuff and at reasonable prices too. That's what makes it so awesome. To correct someone else's review though, they do NOT sell fishing and hunting licences anymore, so don't bother going there to get them, it's a wasted trip. You have to go to a Service Ontario location now, nobody in town sells them anymore.

Adam Britt

They got you covered for all your home renovation needs

mike steven

Can say anything bad all great staff always freindly

Myrele McGuinty

This store as everything, the staff goes above and behond to help, extremely knowledgeable!!

Keith Faulkner

Awesome store has everything you want. Staff friendly and knows where everything is.

Chris Andrews

Great service super friendly staff affordable prices.

Liza Vandermeer

Best hardware store I know

MIKE LEVESQUE

Great place to shop! But regret to say that some staff need to be educated on personality!

Ann Cousineau

I have shopped at Gateway Home Hardware when it was a house 68 years. If you can't find it anywhere in North Bay Ontario go to Gateway Home Hardware if they don't have what you're looking for your not going to find it anywhere in North Bay.

Renee LaVictoire

Has everything imaginable all under one roof!

BOB JOHNSON

Always a great place to go.

Michel Beaudet

(Translated) Excellent service. Very helpful employees. Always excellent service. (Original) Excellent service. Employés très serviable. Always excellent service.

tom checkley

Great store always have what I need

Nancy Rivard

This place was so over stuffed with stuff. Totally unorganized and dirty. I was so upset from tripping over things in the isles I left without buying anything Dont think I'd ever go back either Sorry but u want peoples opinion I'm honest

Michael Lunney

Easy to find what you want; really friendly helpful staff

Todd Harper

Always find what you need there.

Yves Lefebvre

awesome people

Mark Shokoff

Excellent

Steven R. Holmes

Great service they put the big box store to shame

tyler styve

If they dont have it. You dont need it

Chuck Lavigne

Always have what you are looking for and the staff are great!

Kevin Smith

Great staff, very helpful!

Peter McKenny

They always are very helpful. And this is the store that has the reputation for 'if you can't find it anywhere then check at gateway they probably have one'

Doreen M O'Reilly

They seem to have everything there. Their nail prices are fair.

Vicki Ellsworth

Always have what I need or order it and comes within a couple of days. Great service. Staff there to help you.

Shayna

Favourite place to get my gardening supplies

Sue Campbell

Staff are always helpful....if you can't find something anywhere else, you will find it here.

Dave Carlson

This is an awesome hardware store with fine bunch of people.

Enzo DeVuono

As per usual.

Mr bosswich

This place is stuffed to the gills with stuff. The best part is that they know where everything is.

Harold Sanders

The saying goes if Gateway doesn't have it nobody in the city has it staff is very helpful prices are reasonable lots of parking

Charlene Lefebvre

Very knowledgeable staff

Brian Fitzer

Everything you need here

Terry Generoux

Excellent customer service and friendly very willing to help they carry stuff that nobody else does Terry

Thomas Fankhauser Sr

One of the best hardware stores I've ever been to. Always someone to help you

Mike Montcalm

I shop there as much as twice a week. Friendly and helpful staff. inventory is second to none but if they don't have your specialty item they will order and have it in about 5 business days. Then they call you when it comes in. All knowledgeable about their products. Your 1st stop shop. You can also do an on-line search "home hardware.ca" and get your product number then call for availability if not noted on site.

Tammy Boughner

Helpful friendly and knowledgeable took time to explain the product I was buying and the difference between them always for to home hardware on algonquin they have everything

Vance VanDerMark

Excellent place they have everything here staff prices are good as well

Nancy Cauvier

Great helpful service

Rick C

We have shopped at this store for many years. There is no sense trying to find a better hardware store for price or selection.

E R

Great store . Good deals .

Crumbs Blunt

awful customer experience EVERY time. I'm done trying to find quality products here, I'll shop online.

mary Willard

Love this place. You can always find what you are looking for. Staff extremely helpful. The best customer service and good prices. Great shopping experience.

TIME FOR SOME FUN

Great place to visit customer service is out of this world very good recommended for everyone

Meggan Whalen

Very disorganized, they couldn’t find my curbside pick up order and were extremely rude to myself and other customers in line.

Tina Be

Great service! Needed a sand bucket and they knew exactly what isle I needed to grab one. Then found the slides!

Lillian Moore

Love that store.

Marie Devost

Awesome store !!!

Bob Kempa

Always have what I need

Ron Wager

I luv that place...they have everything you could possibly need and more ????????

Gerry Legro

Not as good as it used to be years ago but it's still the best Hardare store in North Bay

Michael Widdop

Great place to shop

Todd Mikeal Dumoulin

Excellent service

Shelby Taylor

They r awesome and they know.where everything is..love this place

Kennith Blais

They have it.and they know what what you talking about.fair prices. Friendly staff.go there whenever i need hardware

Bryan L

Always fully staffed with polite and knowledgeable employees . A fun store.

R -J Perrier

Great employees great help

Mark Larente

Outstanding team and fair prices.

James Mcleod

This place has everything lol ????

Cole Brooks

Everything u need and more!

Darcie Gignac

always great

Kurtis Summers

Always helpful and friendly, can help find obscure parts and items

Todd Gledhill

A family run operation and local gem. If you're looking for something specific, they'll likely have it. TONS of cool stuff. Very knowledgeable staff too, some of the veteran staff members have likely forgotten more then you (or I) will ever know. A no nonsense customer service style. 5 stars.

john gauthier

Been using this store for a long time

Stella Sinclair

The people are so very friendly and helpful. It's a great place to shop.

Naythan St Onge

Of course great staff, treat you like family. Also always find what you need.

John Murphy

Always have what I need

Rod Rothwell

My first place to shop..James and staff save me a lot of time. Never mind shopping at CT or HD. You should try Gateway Hardware you'll see!

Tim Cliche

Best store ever .they got what ever you need.

Michael Turner

Great place to shop staff wise but they need to clean up the shelfs messy and disorganized

Cheryl Martin

Best customer service in town. The staff wlll go above and beyond to help you find what you need.

Jodi Chessell

I had an issue with a staff member and when the owner found out he contacted me directly and apologized for the behaviour of the employee and was fantastic about helping me get the product I needed. Bad experience turned amazing! Thank you James!

Tammy Brown

Customer Service , did not no what they were doing, looking for or how to find it.

Adrian Leatherdale

Have almost everything you need

Heidi Browning

Called my order in and curbside pickup. Nicely effective!

lisa farrell

Was absolutely disgusted by the way i was treated today by the young staff member named Devon. He has NO customer service and needs a lesson on how to treat and talk to customers ! I will be calling the owner tomorrow about his behavior. This experience today makes me never want to shop there again if he is there working.

Jeff B

If you can't find it here...you don't need it!

Jason Hanna

This home hardware is the best hardware store in north bay. They have everything you need. I’ve tried the larger stores in town and they always tell me they have to order and I’ll have to wait a few days. I now just come here and I’m always in and out in 5 mins because there are lots of staff who always point me to exactly where it is.

Dave Lott

This place has everything! Over the years I have found that when you can't find it anywhere else you will find it here. From nuts and bolts to garden tools to houshold items and in great variety too. Their prices are reasonable and the staff helpful and freindly. This store has been around for a long time and has always been operated from the highest principles. It has been made successful, I believe, because of the standards of the family that owns it and those of the Father, Henry Ahola, recently deceased, but who owned it for as long as I can remember and passed it down to his son, who carries on the same tradition.

barry h

This store has everything. Didn't realize there's a basement as big as the main floor.

Ron Walker

Great place have everything you need very friendly staff

Dan

Good store. But make sure you have lots of time to shop because nothing is organized in there. But if you ask the staff they know where it is. Also good for the things you won't find at home depot or Canadian tire.

Tracy Roy

Number 1 in my books .if u need it they have it or can get it

Nicholas Dolbeck

I like it

Jeff Warner

fn criminals...it wouldn't let me leave NO stars

Trevor Oliver

My all time favorite hardware store

#Stayhome #covid_19 Giguerey

Always fast and courteous, thanks

Marg Potter

Found easily what I needed

Gary Daoust

Always friendly staff, always has what you need or can direct you to where you can get what you're looking for.

Sheila Lee

Helpful. Had what we needed.