Reviews of Ferris Home Hardware (Gardener)

Michael Dufresne

Excellent staff and service

PAUL MEYERS

These guys are awesome. Excellent customer service and are always friendly to deal with.

Howard Kizell

For all of your home hardware needs. Great people who know the answers to your questions or will find out for you.

John Steel

Very friendly and helpful people.

Stacey Kuehl

Love that I can call and pick up my order the same day! Great service and selection.

mmmyeahh

Very nice and helpful staff.

Cindy Szvetecz

The 2 employees I encountered today were rude and snarly with me. I did not see anyone else being treated badly. I cannot wear a mask and they no right to discriminate against me instead of just honoring my exemption without the commentary. I'm giving 1 star only because I can't give none.

april chartrand

Great little store

Move Me Now Moving & Delivery Service Ltd

Exceptional Customer Service. Purchased a grinder today, staff read the instruction booklet to ensure that I had the right blade. Friendly, best price, staff care.

Katelynn Chaisson

Good selection for the size of the store. Staff are super helpful as well

Keith Valiquette

Staff is always very helpful. Great neighborhood hardware store.

Moe Trahan

Very friendly staff

percy fountain

Great staff

Nick S

Excellent staff, and great place to exchange sodastream CO2 canisters. Very friendly.

FIGHT MY ARM

Great staff , very helpful.

Jennifer Seddon

Staff are always friendly and very helpful. The renovations look great!

Eric Tennant (Redneck)

Great well organized store Dean always able to help

Ross A

Great place. Has what you need, most of what you want.

Steve Sampson

Dean and his team are knowledgeable and will help find what you want. They will also order just about anything you can think of, and call you when it's in. I love shopping here!

Fern Lafreniere

Always a pleasure to shop there. Especially now that they have expended.

Nathan Snider

The staff here are fantastic! My wife and I have gone in for several small things over the year and they're always so kind and knowledgeable. They're one of the few businesses in the city that make shopping local so easy to do. Love going into this place.

rob effinger

I like buying product from this store. The staff are great, the selection is really good and is well organized. I asked one employee a fairly obscure question about SDS drill bits, and he was super helpful.

BOB Lamirante

Service is beyond excellent

greg blanchard

Reserved an air conditioner...had an employee put a name on it....while we ran some errands...came back and someone else sold it....knowing full well it had a name on it!!! Not the first time I got poor service here

Bob Sinclair

The staff is always helpful.

Neissa Smith Ouwens

Majority of the employees are quite nice and most of what I have to say is not caused in any part by them, however there seems to be some inconsistency when it comes to the management. Dual ownership will do that to ya tho. You’ll always be treated nicely by the staff however don’t expect your orders to show up on time/when you’re told they will and if they do, don’t expect anyone to know where they are due to lack of proper communication and file management. Sadly only a handful of the employees are French speaking so don’t expect to get full French service and if you are calling in to see if there is an item available just.......don’t lol. It’s better to go to the store if it’s close or just go somewhere closer to you as even if it’s there you’ll probably get a “sorry we don’t cary this” or “sorry we are out of stock” (at no fault to the cashiers as they are not allowed to leave cash majority of the time) as the store has been going through renovations for quite a wile and the merchandising........... well.......isn’t done so things are a little.....all over the place. All in all it’s definitely not the place you want to go for specialized help but hey, if you want the cheaper option to Canadian Tire or Home Depot why not.

Shay Ross

Great curb side pick up

Jim Middleton

Dean and the staff always go the extra mile for their customers. They have adapted well to the Covid-19 restrictions with service and safety having equal footings. If they don't have something in stock they will get it in for you in a timely manner.

Jan Tastic

Great customer service

Sheri Loyer

Fast, family, friendly service. Something for everyone!

J Nau

Very unsatisfied at first but great end result. Buyer Beware: when you order online make sure you get confirmation of price in writing or printed. When picking up at the store the price may not be the same as online. In my case the manager agreed to let me purchase at the price l was quoted. Very much appreciated. I apologize if l came on strong. It was very frustrating. Thank you for the courtesy

Charlene Thomas

I was very pleased with the service on the phone and in person. Welcomed in with opened arms..????

James Fischer

Staff are fantastic, very knowledgeable . They are not a building centre but they do have everything you need to maintain your home, plus some extras.

JD Carlyle

Friendly knowledgeable staff

Brett Mcdonald

Great friendly staff. Good service. Very competitive pricing. Always willing to help. Highly recommended

Alicia Mangar

Excellent

sherrie nay

These guys are the best! So friendly and helpful! And a Canadian company to boot!

kathryn Feige

Great staff and store. If they don't have it , they'll get it in for you. Very helpful

Steve Lamont

Great service

Shelly Anderson

Well today I was treated like inappropriate by one the the staff the older one I was waiting for my items to come out when I person came out and told me to put a mask on I said I didn't have to I'm outside so I do want to give my apologies to the gentleman who was serving me I'm sorry but your other worker is rude and ingorant.

Cathy Ranger

Friendly, efficient, knowledgeable staff

bob .moore

Lots more selection since enlarging the store

Jeff Carriere

Staff are always friendly and helpful

Milton Miller

Expansion defintely improved stocking assortment levels .Good job guys

Jen McCarthy

Great staff, always helpful!

Renee LaVictoire

Always the friendliest, most informative customer service..... Never afraid too ask any question no matter how little i know on the topic.... Highly recommended!!!!1

Michel Beaudet

(Translated) Good service. Good variety. (Original) Bon service. Bonne variété.

Stacey Mitchell

Always helpful and friendly service. They have ordered in items for me when they didn't have them in store.

Kevin Smith

Excellent service and very knowledgeable staff.

Michelle Kain

Great customer service!

Enzo DeVuono

The help was excellent. Pricing not quite.

Mr bosswich

They always seem to not have everything I need. One day they had no medium steel wool. The other day only one can of paint, no Danish oil, only paint stripper in litres. If you actually need something drive to Gateway. For a hardware store they don't seem to have that much stock. What is the point of expanding if there's nothing in the store? You'd think that steel wool and paint are pretty common things that you'd want to have on the shelves to sell people. It's not like it's going to go bad.

Glen S

The Gateway Home Hardware on Algonquin Ave is a hundred times better. Not only do they stock a much more complete inventory , but the management is also extremely understanding and so much better to deal with. I will never shop at Ferris Home Hardware again!

Christina Kerr

Always greeted with a smile and hi, how are you, what can I help you with

funkymurse

By far one of the best hardware or home improvement store I have ever been to. The staff are always friendly and helpful.

alexandra costante

Owner and staff always go above and beyond to please their customers, great small town buissness.

Sue Major

Such a friendly staff, always helpful, store is organized and clean. Good place to find what you need...

cathy gallant

Great service.

Graeme Gerrard

This store is not taking COVID seriously. I saw three staff members wearing their masks below their chins, and the woman at the front counter told me that the owner told them they only had to wear it when they're within six feet of customers. Given that there are so many hardware stores in the city, why go where the staff can't even take this issue seriously?

Henry Dibb

Great.

Bobby Kharter

Clean Knowledgeable Staff

Cole Brooks

Helpful, friendly and would recommend for your hardware needs in the west ferris area.

Nicholas Dolbeck

U like it