We offer you all the reviews of people who are buying the services of Van Luyk Greenhouses and Garden Centre (Gardener) in the territory close to London (Canada).
At this moment the business gets a rating of 4.2 stars out of 5 and the score has been calculated on 127 reviews.
As you can see it has an average rating is quite positive, and it's based on a large number of reviews, so we can say that the rating is very accurate. If there are many people who bothered to rate when they are satisfied with the service, it works.
As you know, we don't usually bother to give tatings when these are good and we usually do it only if we've had a problem or issue...
This Gardener belongs to the category of Garden center.
But unfortunately they didn't have the plants I was looking for.
(Translated) Fabulous (Original) رائع
Great selection of tropical plants and they have a floral department for special occasions.
Great selection in spring. The staff is kind, knowledgeable and happy to help. Can't wait to go back!
Great garden center.
Good selection even end of May. Wasn't able to find something, but after I asked someone they went off and found it for me and pointed to where it had been.
Nice place but the plants aren't always in the best condition unfortunately. But that is also a byproduct of having large amounts of plants to care for.
All your needs indoor and out door plant with personalty service exceed your expectations ????
Very good place to buy different kind of plants
Much garden. Many plants. Such greenery. Wow!
Great prices
Knowledgeable staff and better yet very good product. Flowers, trees, and large selection of vegetable seedlings!
Very busy, but people coming and going quick. Variety of vegies was a little low but given the situation, some places don't have any plants this year.
Beautiful choices of flowers and garden decorations.
Love that I won't get lost here. Love the variety, the displays and the prices! Every year new varieties of plants come in like hostas of all kinds. I have even purchased a few trees here. I've been a gardening addict for a long time and I always come back to Van Luyk's.
Friendly staff
I'm sure the selection varies through out the year, but near mother's day there wasn't a lot of selection. Prices were a little high too.
I was told to go to Home Depot for soil.
Nice garden store has what we need at good prices
Super friendly and helpful staff! Selection I found a little limited but still had more than everything I was looking for. Some of the plants looked a little tried, and perhaps a bit more expensive than at other bigger nurseries. Overall happy with my visit and shop, will shop there again!
Great selection and decently priced.
Poor quality. Limited selection of dying, dried out plants. Lots of weeds in with the seedlings. You'll get better plants for free by asking your neighbours.
Great selection and pricing. Helpful staff. The large “Sun Patient” baskets are the best, very easy to care for and bloom right through fall (can be hung or in planter)
Always stop here for my plants and vegetables
Helpful, beautiful plants!
Great place to shop for flowers and all your gardening needs ????
Excellent
Normally go here for spring summer garden plants. This year the selection was awful and over priced will not be back unless selection is better. Staff is still really nice and some what helpful
Lots of beautiful plants and great prices
Excellent selection of cacti, succulents and tropicals this time of year. Was very impressed with the collection of bonsai you had last winter. Love the air plants I purchased recently!
Staff are super friendly and helpful. There is always a large selection of indoor and outdoor plants. We always get tomato starts here and they grow very well.
Amazing place. Who knew it was that big!?
Good selection of plants and super cute garden decorations.
Staff are very knowledgeable and friendly! Highly recommended!
Every Garden Centre keeps all the Plants you keep...The only difference comes when you treat customers differently....One of the lady workers was not Interested in providing Information regarding Plants I was looking for.....See, you guys will not always get the Clients who has done PHD in Environmental Engineering and neither you all have done that is understandable.....but when Customer ask you about some basic information like 'which plants would be better for my Desk ???', you should be accountable to provide the Answer...Customer who has enough knowledge is also going to pay the same amount for any purchase....Improvement is needed in the area of "How well we can treat the Customer????????"
Great choices of products. A little pricey but I think the quality here is well worth it
Lots and lots of different plants to choose from.
Great place with very reasonable prices for vegetables and herbs ????
Staff seemed friendly but this place is absolutely nothing worth the hype. I was recommended to go there by friends to which I was very excited about, and when I arrived I immediately saw dusty, wilted and basically dead plants. The lack of care and colour in the place really showed. Will not be returning ever, and will not recommend to anyone. Catch me at Heemans or Parkway instead????
Very knowledgeable and helpful staff , very good selection
You can find some things here, but don't expect and kind of customer service or knowledgable staff. I also had problems with a lot of my vegetable starts this year having brought pests with them.
Their staff were helpful and friendly!
I love this green house, lots of new plants every time I visit.
A well appointed nursery. Staff very pleasant and knowledgeable. Prices good. A very pleasant experience.
We love Van Luyk's. They have an amazing selection of plants at great prices. The staff are always helpful if you're looking for something special or just want some advice.
They have everything we needed for the garden this year, helpful staff and great prices.
Very accommodating. Definitely not the same selection as previous years due to Covid but they're doing their best.
Nice variety of plants, succulents and flowers year round. The greenhouse is enormous and should have what you are looking for. Also carries plant food that is hard to find elsewhere.
Fairly late in the season, they still have a pretty good selection. Lots of decorative items as well.
Knowledgable staff and friendly service.
Prices are high and product is in poor shape. Won’t be going back anytime soon.
So on the one hand, this nursery has a lot of plants, but not a lot of natives (it does have showy cultivars), and no great section for pollinator plants (small one last year, couldn't find it this year). So for normal suburban gardens, great. For people looking for local native plants, not so much. I tried asking for some locally native larval host plants.. nothing. But they DO have a lot of clematis (grin). Pity, this could be such store!
Good selection and well stocked, plants were taken care of. Staff was very helpful, gave suggestions and advice on plants and would point our if the plant looked sickly and may cause problems. Had non common plant care foods and soils. Will be going again next season.
They are very helpful until you have placed your order! Once you have placed your order and they have charged your credit card, you can not reach them for any further assistance. Despite the fact that I placed an order for almost $1,000, I got back in touch with them because I need more than just a cash register receipt. I have tried to request an itemized invoice. I have now been trying to get in touch with them for DAYS regarding this. No one returns my call OR responds to my emails! My request I had been for an itemized invoice showing what I purchased which I need for my income taxes. NOW it appears that they may have blocked my phone number because every time I call it goes directly to voice mail and no one EVER returns my call!!! Do NOT buy from this place if you want half decent customer service!! They don't appear to understand the concept! TERRIBLE! I will NEVER shop there again!
Nice selection of garden perrenials and annuals,but also some favorite household tropicals to.Saddly,no burrows tails,or snake plants!
It is November, I wasn’t expecting much, but I like the customer service, the guy on front was very helpful and answered my questions professionally, but I didn’t find what I was looking for. Lots of winter stuff and decorations available, internal plants and flowers are amazing, but I’m sure I will expect more in summer season.
Wonderful selection of shrubs and flowering bushes. The staff was very friendly and knowledge!
Friendly knowledgeable, clean. Well merchandised. The selection of seeds is the best I've seen in the city. Also have free catalogue you can take home and plan out your spring and summer gardens.
Great greenhouse if you’re looking for herbs and vegetables to add to your garden!
Love the customer service. Plant quality is great. We got trees, Rose's perennials and they all thrive!
I like the variety of plants and the staff are very knowledgeable and helpful
Healthy plants.
Friendly, helpful staff and a huge variety of plants and flowers.
Nice place to buy flowers.
Love the variety here.
Lots of variaty, had a plant I has been looking for.
I've been looking everywhere for artichoke seeds and this place actually had them!!!!! Mind blown !! I went during March break so the selection wasn't as great as it is during the summer but ARTICHOKE SEEDS!! Thank you!!! Can't forget the staff Super friendly and helpful ????
Huge disappointment. I found the selection to be quite limited. Lots of dead plants in the midst of everything. The carts are terrible, squeaky and very difficult to maneuver. Prices were okay. Staff was very friendly.
Great service
Today I went in simply to ask questions about my plant that wasn't doing well. The woman who helped me was so kind and knowledgeable. She gave me some awesome advise and tips to help rejuvenate my plant. She really made my day! I ended up purchasing another plant as well. I'll recommend them to anyone who wants educated and friendly service! Thanks again!!
Very friendly and knowledgeable staff and pet friendly
Found the most beautiful plants there for an impressive deal. Enjoyable place to browse.
Why are they selling overgrown annuals seems like they were started in last fall and now they are at the end of their life span. 3.99 for a pack of 4 impatient that have seen better days and dying really. How can walmart plants look better than yours. Some plant looked dried and very unhealthy and yellowing.
Good basic selection of plants. Friendly and knowledgeable staff.
Great selection, decent prices and knowledgeable staff! I cannot wait to go back and plant my garden from the selection of plants that are there.
Had a lot of plants and very curiosity in dealing with customers.
The one and only lady was very helpfull
Lovely collections of plants and good costumer service
Awesome plant store. They have perennials and annuals. Sale prices are really good. Staff is very friendly. Parking can be limited.
Really great family owned garden center. Staff is always super friendly and helpful.
Knowledgeable. I seem to have good luck finding some cool plants here.
First time there .Always wanted to visit. I did end up picking some vegetables but water does amazing things. Maybe it was an off day. Most plants are single not many cell packs ..On expensive side..I left with no plants ???? First time ever !! As I said could of been an off day for them.
Lots of selections and well taken care of
Very nice,
Excellent selection, the plants looked great, the staff were very helpful and the prices were awesome!
Not the best experience. And no one seems to answer the phone there. Thought I'd give my business to the smaller guys. Insteadve shouldve went with heemans, they seem more organized. It was nice being able to view and order online though. And when I called to find out status on my order being ready yet or not and they said maybe today or tomorrow id get the order ready email. When I stressed that I would like my order available to me today they did come good and get it done for me right then so I could pick it up. The onion plant i got did not look to be that happy but other than that the plants were ok. I called when I got there to get them to bring it out contactless but no one answered the phone so I was forced to go in.
They offer amazing perennials, annuals, trees and others for really good prices. Staff is very friendly. Strongly recommended.
Incredible selection. Can get quite busy, but for good reason.
Stopped by in on a whim. All their plants are super healthy ! I bought the most gorgeous monstera plant that is huge for half the price you’d pay elsewhere . All their prices are super reasonable and they have a great selection. We will definitely be returning
Quiet. Needs staff and customers.
I found the quality of the plants poor and the price a bit high, but overall considering the spring weather it's all they could do.
London's Best Garden Store.
Great local nursery for the London population, it's large nursery with on-site florist as well. Everything you can imagine is found here and nothing is GMO! Many varieties of plants, flowers, tree, shrubs and bushes. A huge assortment of flowers from hanging baskets to potted arrangments on offer as well. Vegetable plants as well as seeds in hundreds of types. (depends on year and season) Massive herb section with so many different herbs to grow in pots or transplant. Assortment of different pots and soils also available My main reason for returning is the staff and owner Laurie who give it a real home kinda feeling to a larger business. very knowledgeable staff with a great attitude.
What a great place! Fantastic plants, lots of selection (even late in September!), extremely knowledgeable staff, and excellent deals! My boyfriend and I bought a bunch of new plant babies for our apartment and it still ended up being less money that I expected! Definitely recommend!
Always come here for our flowers, plant and veggie needs. Prices are great, and usually quite the selection to choose from
Great service. Never expected to find so many plant varieties.
Great service... We were looking for a Christmas tree. The young guy was very helpful and knowledgable.
Very reasonable garden centre with everything you could need to get your garden started for the year. We found everything we were looking for and it all looks great in the garden
Top notch garden centre with knowledgeable staff and a great selection of gardening supplies. It's my go to garden centre in London ON. Healthy stock and fair prices.
Staff was very helpful and knowledgeable. Good prices too!
Love this place staff are friendly and very helpfull with any questions you have
Great staff to help a complete beginner like myself. Awesome selection of nearly all your home needs.
Unnecessary expensive, bad customer service.
Extremely knowledgeable, helpful and friendly staff! Great quality selection!
Busy with long line ups, but continuing to limit people in the store and greenhouses
No hand sanitizer. Carts were not cleaned. I came for pepper and tomato plants, but their plants had no labels indicating type or varietal. Useless and unsafe.
Good selection of plants..
Couldnt get what i went for. They don't answer phones would have saved me a trip for nothing.....need to go earlier hardly any herbs . .staff is helpful and friendly..????
Lots of neat things for your garden. Nice variety of flowers and plants!
I always find what I am looking for. I wish they had more sales though very expensive
Great place to get your plants for both indoors and outside. In the spring they have lots of great selection of vegetables for the garden and plants to add colour to your yard. They are my #1 go to place for plants year round.
I can't believe how bad this place has gotten in 2 years.
Its nice and lots of variety however the flowers are not taken care of alot are wilted and dead
Always a great experience here! Been shopping here since 2008.
Knowledge about products
Great product ,plants,fruit bushes,fruit trees Friendly and knowledgeable stuff ! Highly recommended !
Very friendly and helpful staff. Offered great advice and tips for the plant we bought.
Awesome selection, really good prices, and the staff is very friendly and knowledgeable! Easily the best garden centre in London!
Beautiful plants, loads of variety and colors galore ! Going back just to enjoy the space
The web site says they carry pond plants, drove all that way and No they Dont carry Pond plants..plus there isnt any proper signs saying enter here . First time there and my last....
Find that even at the of the season their prices are high.
May 23, 2021 - still a pretty good selection of plants to be had. Aisles are narrow and there doesn't seem to be a designated route through the greenhouse. Everyone is wearing a mask and social distancing is marked and requested at the check out.
Friendly knowledgeable staff who try to go the extra mile for their customers. The selection of plants is fantastic
Love this place just wish cashier would move faster, for a. 7 months pregnant lady to wait least 15 minutes for one customer in front of me, was too much.
Very helpful and experienced would go again for sure.
Amazing!
No staff to help out. A lot of the plants not looking to well.
Great
Red haired gentleman who works here is exceptionally helpful and friendly.
When I first moved to London I loved Van Luyk’s, but I have become increasingly frustrated over the last couple of years. It seems very hard to find a staff person who has any sort of horticultural knowledge. I will likely still browse on my own from time to time, but when I am looking for specific cultivars or even specific characteristics, or need information or recommendations, I will look elsewhere.
Was having a really hard time finding a place to buy a real Christmas tree that was open after 5pm other than a big box store. Van Luyks offered to stay late so that we could come after work. Great service, they trimmed and cut the tree and the young man that helped was very pleasant to deal with . SO glad to shop local this Christmas.
Very disappointed with the Christmas tree we bought and with the lack of any understanding, accommodation or service when we called to complain about an $80 tree that will likely not make it to Christmas. My living room is full of needles. Not at all impressed.
tremendous service. if the staff can't answer a technical question they refer it to the personnel on staff who can. NO GUESSWORK which is important because plants can take years to properly develop to the point you know you 'did it right'.
Always fun.
Love this place,shopping there for the last 30 years, friendly,helpful personel ,big variety of plants and good quality.
Was very disappointed in their selection. The plants were very dry and didn't look healthy. Ended up buying 2 yellow Day Lily's and 2 other multi-coloured perennials because I didn't think that I would be able to find any places that had a really nice selection of what I was looking for. Ended up going to HEEMAN'S. THEY WERE AMAZING!!! HAD EVERYTHING I NEEDED!!!
They have all your gardening needs there
Selection not as good heemans
Love the flowers
Best garden centre in the area. They know their stuff!
Very disappointing. The flower are not taken of
I really don't like leaving bad reviews but I am not impressed. Last year I told myself I wouldn't go back as their selection was slim, quality was poor and the price was still high. (I don't mind spending money if the product is good) decided to give it another shot as it's nice and close and I could have gone at a bad time.. just needed to get some merigolds this time around. Most of what was there didn't look to great, I picked the best looking merigolds. I asked why some of them were so tall compared to the others (thought they were leggy) and the guy gave me a confused dirty look, following the "idk maybe it's a different kind" As I was about to plant what I had purchased in the garden I noticed there was absolutely no roots on any of them. I have tried to call multiple times as well as left a voicemail and nobody has answered or returned my calls.
expensive
Great small greenhouse!
Good prompt assistance from staff
They have been good but now every day their advertisement was coming 'busting with colors 'and the only thing was bare tables and just a few pots
I LOVE Van Luyks! Wonderful friendly staff and too many choices to pick from. I look forward to spring just so I can get my flower fix here.
The only place I could find herbs to plant!
Good selection and great prices. Would be 5 stars but found that Noone will help load when buying bulk mulch and soil
Good place to get the basics
The plants did not look good. Did they change owners?
We go every year. The selection is out-of-this-world. And the people know their stuff
Nice selection
Great selection
Well organized, found the vegetable plants I needed and they were all in good health. They grew very well in my garden
My go-to place for all my plant shopping needs! They have a wide range of selections and are always fully stocked for indoor and outdoor plants for every season. Customer service is always great! Lots of friendly staff always willing to help and provide tips/suggestions. All my plants for my backyard/frontyard landscaping, vegetable garden, and indoor plants have been purchased here and all are doing great!
For may years I shopped exclusively at Van Luyk's. and spend well in excess of $2000.00 per year for garden plants and supplies for myself and many friends gardens. 3 years ago I went into the garden center and asked to speak to Irene. She was always very knowledgeable. I was interested in purchasing 70-80 cedar Trees for a garden hedge for a friend. When I went in ( Mid April), I was informed that Irene was busy and they would not ask if she would take the time to speak with me. I explained that I would be placing a very large order, but needed Irene's advise first. The ladies in the front stated that I could either come back some other time, or perhaps another garden center could help me. I did state that if they were unwilling to ask Irene (who was on the premises !!!) if she could speak to me that I would in fact go to another garden center, but WOULD NEVER RETURN TO VAN LUYKS AGAIN !!!! Their response was..."Do What You Want"..... I came home and called Canadale Nursery in St. Thomas, ordered the trees, had them delivered.........FREE DELIVERY.........3 days later I was planting trees and had spen in excess of $2400.00 that Van Luyks apparently did not care about !!!! True to my word have never, and will never go back to Van Luyks again.... I live 5 minutes away from them, but believe that CUSTOMER service is how you keep customers....Without the customer, you don't have a job !!!!
There selection this urar is very poor. The older ladies there during the day are very friendly
Always a great place to be! Lots of variety and the staff is helpful! A first stop for my garden every springtime.
Not super friendly staff
Very helpful staff
Great quality hydrangeas. Thanks.
Good selection
Great service just didn't have the selection left that I was hoping for. My fault for leaving it so late in the season.
Have been going here for 14 years! Always new selection and friendly staff. Plants have always been good quality and havent lost any due to quality problems over the years
Was a great person to meet..down to earth
The first time I was in the store, I was amazed at ALL the Wonderful plants and flowers that they have there. Some plants I found were a little pricey but overall a fine selection and decent prices!! Most of my plants and flowers that I bought are still alive and growing..
Good experience! They don't have any pond equipment which kinda threw me off a bit. But lots of selection in plants.
Very memorable experience here. The customer service was fantastic. Irene was so kind & helpful; her expertise was evident and I learned a lot from her in my short visit. I'm very happy with the plants purchased; the dragon tree is beautiful! Thanks again for all your help, Irene!
Had a very nice, peaceful time looking at the inventory. Staff very friendly and helpful.
You can get all your indoor and outdoor garden needs here. Selection is abundant. Reasonable price. Excellent customer service !
Lots of variety and knowledgeable people!
Very pleasant staff
Beautiful sculptures
Great variety of annuals and perennials. Tons of veggies to choose from.
I have been going here for years They have great fruit and vegetables but this year I found the displays were not signed properly so I had to spend an inordinate amount of time looking for the varieties I wanted /which were not available but I think I found reasonable substations
So many plants vegetables and herbs to choose from! They had everything I was looking for.
Good.
Great price great flowers
Flower are awful
Beautiful plants!
Used to go there a lot , but no more the bedding plants were expensive and not good quality .They were drawn and straggly, I had my doubts I should have walked out and not bought them
Love the variety. Bought lots of plants there this year, and I got some great deals.
Knowledgeable, attentive, patient, friendly. These people are great people, ask them any garden related question and they'll answer it. They make great recommendations as they are like librarians of the garden. Wide selection, quality plants.
Fantastic staff,a little off the beaten path, but well worth the trip!
Always friendly and helpful
More people should know about this place! It may be smaller than other greenhouses but it is much more affordable and the staff are fantastic! Would recommend visitng here before Heeman's
Great place for your garden needs Nice people to help you
Selection wasn’t the greatest. They had most of your basic houseplants and vegetables. One unique thing was the asparagus crowns for sale!! I was not a fan of they automatic sprinkler that soaked my wife and I halfway through our visit, and the hand sanitizer they leave out for customers is still stuck, slimy on my hands.
Over the top service...very knowledgeable about their products...all employees went out of their way to make my visit very easy.
Was in there last season, local to me. Horrible service nothing was priced and once it was it was far more than anywhere else.
Lots of variety, good prices, friendly staff
Just a good spot for me. Staff are always friendly.
I love this place. The best and most reasonably priced selection for unique trees and shrubs in London and area. Returning customer for 4 years in a row :)
Pricey
I went to Van Luyk's this afternoon and was absolutely disappointed with the atmosphere and their product. I'm not really sure,what happened to Van Luyk but it was,so, so disappointing. Plant were,half dead, haven't been watered for possibly days/months. The prices have been increased and are not competitive with other nurseries. Please don't waste your time driving there, unless you're willing to throw your money away.
Always great products and conveniently located within town
Such wonderful service and the ladies are so helpful too. always love it there. They helped me design a perfect small flower arrangement for my bf's grandma in the hospital. So helpful! Can't thank them enough
This small garden centre packs a big punch. I love the variety of plants.
I purchased a Magnolia Bush $74.99 plus taxes. Within a few days the Bush started to look like it had blight. The condition worsened and so I returned to the store with it and the warranty. They refused to give me another in return and clearly don't care about customer satisfaction. I strongly recommend shopping elsewhere for your gardening needs.
Really lovely annuals.
Great place
Great customer service
Seemed to be the perfect size to wander around and not exhaust yourself. The only thing I would change was put prices where you could see them. Had to ask staff everytime, then they had to go look things up. However the young staff person helping us was very polite and friendly and loaded our bags of topsoil in the car for us. Other thing to be aware of. Their delivery charges were outrageous! Spent 60.00, I live under 10 min. away the charge was 40.00!
Great staff beautiful plants
(Translated) Speak work there (Original) Habla trabajo ahi
Helpful with a respectable guarantee policy on the raspberry canes I bought.
Great selection and quality nursery stock!
It's a good place to shop
Some of the best collection of flowering plants are there and very courteous and helpful staff, also the customized planters are a boon to selective people.????????????
Love this place, very friendly and knowledgeable staff . Ton's of beautiful plants and flowers.
A very nice nursery
Second time went there. The staff always gave us a cold and unwelcome look
Nice plants
Staff very friendly. Showed me exactly what I needed. Walked my purchase and me to vehicle and brought my left-behind phone to me!! Sweethearts!
Staff was super knowledgeable. Talked me out of spending money. Most places want your money. They cared enough to not want me to waste mine.
Friendly people, great selection!
Great staff. Great selections
Expensive and not helpful.
Love it here! Everyone I encounter is wonderful and so informative. No one is ever rushed, you really feel like they're there for you and that they're truly happy to help. Always an absolute pleasure to visit.
Cute place when you need flowers????????????????????
Always friendly knowledgeable staff.
Absolutely amazing place, staff are friendly and helpful. The prices are very reasonable for both the home grower and professional! Will return!
Lots of fantastic plants.
All I can say is Amazing!! My first time there and wont be my last!