Reviews of Lucky Garden Restaurant (Gardener)

Mr Pyro

The food is now and forever some of the best food I ever had. The Beef Lo Mein always fills my belly and my heart. This is a wonderful place to eat.

Colin Shaver

Best chinese ive found in KW. Been comin here for years

Heidi Vanderweide

Sam is an amazing chef!! Always fresh and prices are amazing. Very kind staff as well.

Brett Nelson

This is a hidden gem. I've been getting.my take from Lucky Garden for years, and it's a nice quiet spot to have lunch or dinner too. The quality is always excellent, and the service is friendly and fast. Just finishing an order of cantonese chow mein now - delicious with lots of pork, beef, shrimp and veggies. Best lemon chicken in town, and the jumbo breaded shrimp is a generous dish of crunchy goodness. Hot and sour soup is tasty and tangy and the wonton soup is also very good. Family run - and honestly one of the best in KW.

Michael Butler

I've been going here most of my life. It's some of the best food you can find for the price in Kitchener-Waterloo.

Rott Man

We have been ordering from Lucky Garden for years. Tonight was our first bad experience! The delivery driver complained about how far he had to drive! How is that my problem? Then he had NO change!! We will never order from Lucky Garden AGAIN!

David King

I was kind reluctant at first but was pleasantly surprised with the food and owners. I will return again.

Briguy And His Guitbox

Excellent food, fair price, friendly staff

EXTREME ASSASSIN

The hazelglen lucky garden I have to say is most likely the best Chinese food I've ordered from!!!! always fresh tasty food I know these guys and gals work extra hard to put these meals together for my family as it shows with the quality of food..... They always say 45 min or an he for delivery and it's always 25 30 mind to eat their absolutely delicious food. ????????????????????????The people giving bad reviews??? I don't know what happened to you guys but it's never been my experience at Hazelglen Ever!!!! 7 stars easy happy customer as always the case.

Robert Spadorcia

I'm at a bit of a loss on this one. I've ordered here once before and it was average at best. I tried to order just now and I see that it's free delivery for $25 or over. So I find three things that brings the total to that and call. I confirm with the young, most likely great at her job, order girl that I want to know if I qualify for the free delivery. She says that it is now $30 or over for free delivery and that I'm a dollar under. I then ask her how much all the items I just ordered are and every one was a dollar+ more expensive. So now I'm obviously quite annoyed because your website should correctly say what your prices are. So I say to her, "listen I understand that websites may take a while to update but I called you with the impression this would cost me around $25+tax and tip. Now it's sounding like this will cost me over $29+delivery+tax+tip. Considering that your website is wrong at least four times I'd like the delivery charge waived for my order of almost $30." I'll have to ask the boss. Entirely understandable. So he comes onto the phone and immediately starts with what's the problem. I explain that his website is extremely inaccurate, I'm trying to order a sizable order, and that I'd like the delivery fee waived for this order because of just how wrong their site is, and also cause I live 3 blocks away and don't want to be charged $4 or so for delivery. He raises his tone slightly and says that the website has been wrong for a long while. So I ask if he's saying that he won't cover the delivery fee and he says no and then he hangs up on me. I'm sitting here absolutely baffled by the whole exchange. I called purely because of Deeann's recommendation and actually ordered those two items. What a mistake. Should have listened to everyone else. Owner is obviously absent-minded to let his website be incorrect on virtually every item and deal and rude to those who point out such things.

Brenda Blizzard

I have used this restaurant for over 30 years. Consistent service and food.

Haris Barki

Tasty food

Marta Borowska

Okay Chinese food. I had a rice dish here and it was neither incredible nor bad. Small place, average service, interesting location.

Gideon Bentley

I visit this marvelous restaurant often since I love the special air that is exist in this place. The crew is exceptionally loyal and experienced. The service is remarkablywonderfully quick. Not to mention, the food they serve is exceptionaly good. I came many times and I was always happy. The expense is decent. I suggest this restaurant to my friends and family.

mike vickers

Been eating there for years, best food, friendly staff. Recommend the seasomy seed chicken, chowmain, sweet and sour pork, really everything is pretty good ????

Kk Dawes

I ordered food here on 29/12/17. Food was not fresh. I called and owner try to convinced me that the food was fresh, But the taste of the food saids otherwise. Also, wasted $7.00 for delivery ????????????.

Lee O'Neill

Good place food could be a little crispier

Deeann Van Luven

I am wondering if you all have the right restaurnat. Are you are referring to the Lucky Garden Restaurnat In Kitchener, Ont. Not the one on Bloor St in Toronto? My wife and I go to the Kitchener location quite frequently for their food. Heck we even lived in London, ONT and drove the hour back to Kitchener just to have the jar do wings and chow mein. Sam (the cook rocks) I have not found a better jar do wing anywhere. If you haven't been to the Kitchener location you should try it. I am trying a delivery order tonight and if it gets messed up I am certain the quality of the food will make up for it.

JAY NECIP

good food and fresh

Dave Ramsahai

The very best Chinese food. This is the only place I'll get Chinese food.

Maliya Jacinto-Tatla

Honestly,it was not very good. I wouldn't recommend. The food underdone a lot. My daughter,Juniper(the one in the picture) was not satisfied.

Interested ?

Despite the fact that this is a family-run operation and sometimes the family sits in the dining room and makes a eggrolls I've never had a bad meal here.

maggiewalsh

I had takeout tonight from Lucky Garden, It was very good. This is my favourite takeout restaurant.

Steve Main

Great Chinese restaurant with decent prices! This is our go to restaurant for Chinese food!

Kendra-Lee Matheson

Doesn't pick up either phone line despite multiple tried to contact them. Apparently they're open until 11, but that seems not to be the case

Alex Coker

Omg my food was Very under cooked i couldn't even tell if it was cooked at all! it was just raw chicken i cant even with this place! never again! don't buy here EVER! if i could do a zero star i would!

Cindy Peloquin

Happy with the service and the food was good. I'm sure I will be back.

Evan Woods

Great place. I have been coming here for years. Always good food and prices

Serena Naraine

I love this restaurant. So friendly, food is excellent, menu has an excellent selection. Feels like home here. Love everything about it.

nancy angell langlois

It was great. Food was amazing and people was nice and friendly. Love it.

Chris Lutka

We always enjoy the food from Lucky Garden. We've been coming here for 16 years. Yes, there have been some mix-ups in the past and some food may not have been to our liking (example, too much broccoli and not enough beed in the "beef with broccoli" dish), but over the past three years we've seen more consistency in quality, taste, and value. Their dine-in decor is not fancy; it's functional. We generally opt for take-out anyway. Most dishes are great as leftovers.

Amanda Parsons

Yummmy!

Surya P H

Best value for your money. Fried chicken was good!!

Chris Nickel

Took almost 1.5 hours to deliver. They delivered the wrong order and threatened to murder my wife. (Just to clarify in response to the only positive review, yes, this is the Kitchener location with the mentally unstable owner whom the cops had to deal with). I called up, informed the owner that we had received the wrong dish, he responded by yelling racial slurs and swearing at me for a solid 1.5 minutes. Obviously I hung up. No more then two minutes later he called me at my home just to yell and swear at me more, so I hung up. Four minutes later and we are back on the phone for a final 'chat'. He is informing me (between his racial slurs and profanity) "I KNOW WHERE YOU LIVE, I COMING TO GET YOU, I GET YOU AND YOUR WIFE, I COMING FOR YOU RIGHT NOW, I AM GOING TO SLIT YOUR THROATS" I hung up and promptly called the cops. They are now dealing with him, turns out screaming death threats is illegal. So in summation, I would say terrible food, service and lacking professionalism to an extreme. I would not recommend.

Katherine Hodge

I have been ordering from here for years well tonight will be my last night! I always get the same dish without sauce as i dont like the sauce. They are refusing to do this now as it wrecks the taste. I tried to explain putting the sauce on actually wrecks it for me as i dont like it and they replied with we dont want to wreck the flavor for you so we cant do that. How does that make sense when i dont like the sauce which is why i order without so thank you for actually wrecking my meal.. one pissed off unhappy customer

Deacon Rowe

I eat in this spot a lot since I work right next to it. I love how the service is always awesome and they keep the spot well organized at all times. Pricing is affordable and they serve generous portions.

Deb Rubach

My go to Chinese restaurant. Great food, great prices.

Brian Newman

Yum!

Elizabeth A Kennedy

Excellent food, reasonable prices.

S C

Had a wonderful dinner. Food and service was fantastic.

Brian Potts

Possibly the best food experience ever. Exceeded all of my expectations. Fair prices, great food, fast delivery. I will be saving this menu.

Kourtneeyy Horseman

Also wondering where people are ordering from? Lol I've been ordering from this lucky gardens restaurant in Kitchener for 3 years now and never once had one problem. I only have nice things to say about this place, the food is amazing! The workers are amazing, sad they are closed on Mondays but that's the only thing I find disappointing about them lol

Melinda Barnard

they don't specify vegetarian or not and are unwilling to fix their menu or their mistakes, sent meat to a vegetarian and then told us it was our fault. Very disappointed it used to be my go to restaurant.

Christian G

Servers are vary polite.

Justin Benoit

Great food

Jarrod Underwood

Quality hand made food

T danh

Been coming here for along time, good food good service.

Alex Milne

When we get the craving for Canadian style Chinese food, this has been pit go-to place for years and years. Good, consistent, fast and friendly. And generous portions means leftovers for lunch!

BASHAR MAHMOOD

guyanese chicken recommend, the owner needs to be more kindly and smiling with his customers.

Laura

Always have a great service and delicious food

destiny storm

Rude

Trevor Brown

As someone who lived in China Town in Toronto for 4 years, and loves all sorts of Chinese food, I can say this place has some great dishes. I've only ordered from here once, but I got the Szechuan Chow Mein, Hunan Beef and Spicy Chicken with mixed Veg. These dishes were all great. I can't speak for their non-spicy food (yet), but at least if you're ordering off of the spicy part of the menu, these guys are great. And the prices are excellent. This is maybe my favourite Chinese place in Kitchener so far.

K T

We have been getting take out for 7 years. Never a bad order. I would drive across town to get Lucky Garden . We have tried other places. Priced the same but does not taste as good. Service is top notch. Food is 2nd to none. Keep up the good work.

Ken Schmidt

It's was are first home delivery. Food food was hot and fresh made with top quality ingredients. Definitely no complaints from this gang. Looking forward to dining in. This are new number one Chinese restaurant. Definitely worth checking out. See you soon.

Derek Jauch

AWSOME

miss aries

The food was not good. the rice tasted like stale water, the wonton soup had no flavor, unless you like stale water. Couldn't really chew the sweet and sour pork, it tasted reheated. When I called, not to get a free meal - to let them know the food wasn't good - the owner/cook asked me what was wrong, I tried to explain and he argued with me and told me I was harassing him LOL. At that point, I hung up. We didn't even eat the $50 worth of food, it's in the trash. Was just letting them know, the few times I've ordered in the past years the food was terrible. Lived in this area for 30+ . A little customer service goes a long way...

mico ojdanic

long time ago this restaurant was good and my family enjoyed coming here but in the last three years we stop coming here because the quality of the food its not anymore the same and you get less in your plate!

Audrey Shepherd

By far the best Chinese food we have had thus far! Everything was fresh and cooked perfectly. Reasonably priced, great delivery service. ????

Olivio P

Rice was great , just wished chicken was less well done

Giveaway G0D

Lucky garden? More likelucky garbage. 126 Chinese is the only good China food around here.

Kevin Mcvey

This is the WORST Chinese restaurant in the area...I wouldn't recommend it to anyone The chicken is god awful and the customer service is just as bad.

Patrick B

Good food

Raven Balor

Only place I will order from, and has been that way for over 10 years!

Barry Knarr

Food was cold and I sent it back 2 times and walked out

Darren Lobo-Pires

False Advertising. Poor customer service. Pretty much the same experience as Annie Whittle. I ordered vegetable chow mein for pickup only to find that there were only steamed vegetables with no actual chow mein noodles. I called up the restaurant to let them know there was a mistake. Turns out, their "chow mein" doesn't actually have chow mein noodles. They use bean sprouts instead. I explained that we ordered the dish under the assumption that it would actually come with noodles, and asked for a container of noodles to eat with my veggies. She explained that the dish was correct and that they would do nothing about the absence of noodles. We had a pretty lengthy back-and-forth In which I argued false advertising and she argued that the dish was correct. In the end no compensation was given and I was left with a $7.25 container of steamed vegetables

Rachel Lau

The worst Chinese I have ever tasted. The Singapore noodles tasted like chicken noodle soup. Way to much salt. The spring rolls had a metal taste my wife and I both spit it out. The Sesame chicken is just cartilage and batter.

Elle Tickell

I just ordered ginger beer from here for the first time, which has been my favorite dish for many years. This dish was not what I was expecting. All it is is large, unchewable slabs of meat with no real sauce on it and mixed in with vegetables. I called and let them know that I was disappointed because this was not what I was expecting and I can't chew it and the response I got was that this is how they have always cooked it, they do not care if it was not what I was expecting and can't eat it and will not allow me to replace it with another dish. I now do not have dinner for the night and am out $10. I will never be ordering from here again. Worst service I have ever received.

Jacques Labranche

Very good food

M B

First time trying this place, and I will definitely be back. Food was nice and fresh, tasted great, good portions. Young lady I spoke to was friendly and incredibly efficient.

Felisha Fraser

i have been going here for 2 years for my food once a month never a problem until tonight the only thing that was hot was my soup there was not honey garlic on my ribs the were sitting on a piece of lettuce everything else was cold so i spoke to the manager and she said well there is nothing i can do about it but give you a free honey garlic ribs with your next purchase maybe take back the cold food and replace it

Wissam Chehaiber

Good service and delicious food

Abdulbasir Tahir Abuzeyit

Rude woman tells me to call again everytime

Don Mahlman

Good food at a good price

Annie Whittle

Ordered take out. I requested "plain fried rice" and their vegetable chow mien. I got home only to realize they not only gave me chicken fried rice, but also just a large dish of steamed vegetables instead of chow mien. Not impressive, absolutely not worth the expense of eating out. Save yourself some disappointment and find a better restaurant.

Lorena Coleman

Excellent

Nathan Van Strien

My favourite Chinese food

Dave Cress

Best chinese food place in town, we order from there all the time.

Dan Shantz

I order from Lucky Garden Restaurant on Father's Day. Order a Group Dinner 3 with a few extras such as an extra Egg Roll, Pork Lo Mein. The food sooo good! The chicken fried rice was not over cooked, the vegetables were crisp, not mushy, and the chicken balls were not overly breaded:). The person who took our order was nice. Our order was delivered hot! and within the time they said it would be. You can pay for your order by Debit at your door. We will be ordering from here again.

Raven

Have come here for years with my family, friendly staff, good food, large portion sizes.

David Waite

this place is the best !! I have been eating here for years its always great !!

Aastha Shetty

Disgusting food. Egg roll is salty... spare ribs is just fried bones.. fried rice is swimming in grease. I took one bite of each thing and had to throw the food away. My stomach still hurts. When I told the owner nicely what is wrong with the food, he screamed at me and told me IT'S NOT MY PROBLEM. I said it is. This is your restaurant. Once again.. disgusting. Never go. Zero stars.

Dez storm

Rude on call dont bother

john supz

Been ordering for years from Lucky Garden and have NEVER been disappointed! In my opinion and my families too Absolutely the best in KW!

John Broadfoot

Amazing food

tammy cochrane

Excellent food!

Bruce Chumli

Been going here for years and I have never changed my order, food was great years ago and people there were friendly.. But as time got older the people there got more ignorant and food all of a sudden on they're days are more pricey.. Asked for prices than and was told if I'm not going to order than f*** off? Poor customer service cause they swore at me and told me I would regret this.. ...well long and behold, there selling bumpers out the back of their restaurant, Would I recommend this place? Nope unless you want to be overcharged and than insulted.

TJ's Country Roadhouse #Remember

The food is alright. The service is impersonal. I ordered 3 day ago and still have diarrhea.

Jason

This place has amazing food. The best in KW.

Christopher Weber

I will not be coming back to this place after reading a review on Facebook about someone calling in to tell them a dish was not tasting good and they yelled and laughed at her. That is not right and I will not go back to this place because of this. Smarten up places

William Tindale

Best food in kitchener

Gina Ryan

Great customer service , staff is friendly and food is amazing also they are fast with delivery

Annette H

The quality of food has become very bad, the vegetables and shrimp used to be with broccoli and nice big shrimp now it’s small shrimp with just carrots, celery and 4 pieces mushrooms and sweet peppers, the wings were fried in old oil, you can taste it. The standard of this restaurant has dropped. I refuse to buy here again.

Roxiss Ruiz

I just order from this place, they took the order completely wrong, did not take responsibility. Very bad custermer service. Food quality bit good. Not worth the one hour wait or the $7 delivery.

Eddy Castillo

Good service

Chappy (Chappy)

I have been ordering from this place since 1982 and it's still my favorite for Chinese food. There are 3 Chinese restaurants closer than Lucky Garden, but for me it's worth the extra drive.

Sharron C.

Food is great and service friendly

Karen Donald

I have been ordering takeout from this restaurant from years. I don’t live in Kitchener anymore but whenever I’m in town I always go by. Love their chicken balls!

Ken Furgo

I’ve been coming here for at least 17 years .. the food is so tasty. I even moved to Toronto and Still make it to kitchener to eat this food. The fried rice, chow mein, chicken balls, sesame chicken and mixed vegetables are delicious! My whole family eats here as well. They deliver quicker then the times given as well.. I love this place. I could just keep eating it. Also, they’ve never made mistakes on my order which is a plus.

May Bae

Attacked customers on call

Janet Jansen

The worst chinese food we have ever had!!greesy.....double fried. Chicken balls were hard as a rock. Wonton noodles were in the cantonese chow mein - did we eat someone elses left overs??? Took the food back next day - it was a struggle - to get my money back. Very rude woman owner!!!

Nadine V

Great food :)