Reviews of Lee Valley (Gardener)

Brody Wiebe

Good woodworking things

Thamilarasu Subramaniam

Friendly and knowledgeable staff who will serve you with smile and humor. Great place for tools and they have quality tools.

Geoff Foster

Called Leah Valley Burlington Ontario, spoke to Donna. I spent over an hour creating an account and a Wish List of 13 items totalling $613 on Leah Valley's Website. When I called the Leah Valley store in Burlington and Spoke to Donna, I asked if I could send her my wish list via email (as Leah Valley website creates this feature) so if possible they could gather my items for purchase the following day. I was Told "Ahhh No, at this time Leah Valley does not except Emails via Wish List? I was given the option to name off each product number etc.. but that would require more time then I already spent creating the list in the first place. Not Great Customer service, not helpful, very disappointed.

Kevin Bourque

The staff is absolutely a delight. So friendly and helpful. I look forward to going to this store.

Sandy McKay

I love this store. (I even have my wife going in with me because she likes it too!) I wish I had the money (and space) to buy everything!

Caleb C

Products are laid out well. I, personally, was impressed with the online order station. The employees were very friendly and easy to work with. No complaints!

Ted T

great location with friendly staff.

Alex Farkas

Love this place. I always have them on my Christmas list.

Bob McLean

Normally very content with any Lee Valley purchase. Not today. Question, if I order a hammer, are you going to substitute it for a chisel? Or anything else for that matter? And if so, why? You sent me an email telling me my order was ready for pick-up, how hard would it be to tell you decided to substitute? So now, I have to go across town to take back the seeds that they thought it would be OK to substitute. Nowhere on the website does it ask, can we substitute? Because then I would not have ordered. And yes, I "appreciate" that you're there, and you're open, but you had one job....

Andrew Warren

Friendly and helpful staff. Amazing quality of product.

Connor Alvarez

This is a hardware store, not a tool store.

Riley

"Awesome"

Jeffrey L Fowler

Always great stuff at the store.

Kay Thomas

Bought a rain barrel online, LV sent an email for Car Pick Up, it said “Car Delivery: Call the store when you arrive, give staff your name and order number, and they'll be happy to bring your order to your car.” They then go on to list their general store number as the number to call to pick your order up. My partner and I both spent about ten minutes each on the phone trying to get help, and ended up getting hung up on or an automated message letting us know that the customer we were calling wasn’t taking calls at the moment. I finally got so frustrated that I put my mask on and walked up to the front door to try and get help and he told me that I was going to have to wait in the rain “like everybody else”. This was advertised as Car Pickup? As I am standing in the rain, someone finally answered the phone!!!!!!!!!!!! They asked what stall I was in, I said “there are numbered stalls?” The assistant on the phone let me know that I needed to drive up alongside the flagpole on the north side of the building to the numbered stalls where you go to pick up online orders. There, where no one can see, is a phone number you can call to pick up your order and have it delivered to your vehicle. I can’t remember what the phone number is, and it’s not available online, so if you’re headed to pick up an online order, just drive past the flagpole on the north side of the building. Aside from the extremely crotchety and rude customer service staff at the front door, this is all on the company and the information that they provide to customers for online pick up. Love the products, but getting them is an incredibly painful process.

Gav

Wayne is the nicest and most helpful guy.

George Peters

Great Place to Deal With!!!

Jessica Brozic

Always fantastic. Staff is friendly & knowledgeable, and will really try hard to find what you are looking for.

Lars Larsson

Great selection. Items in stock. I've never been keen on the way stock is laid out. Oh well, seems to work for them

Chris Glab

Great products great staff

Donald Taylor

Great customer service

Kevin Harlow

My happy place!

Dinh Hong

High quality and cool products that you hardly find in other stores. The price is not so expensive but worths it. In Christmas as Thanksgiving days, the idea of buying presents for family and friends here is very inspiring. They always have new products and very very cool.

Sunny Kaura

I always seem to find the needed parts I need for woodworking or other mechanical obscurities that plague me. Parts staff are helpful, courteous people. Got my Japanese water stones here to sharpen my kitchen knives - what a difference! Don't use those sharpeners (that you drag the blade through) for sale at kitchen stores as all they do is notch and damage your blades. Properly sharpened blades hold their edges longer, when you use quality sharpening stones. There are tutorials on YouTube that are very good to get you going.

Lisa Burns

Amazing unique products. Prices are a bit high for example sample tool was $62 at high valley we got else not on sale $29. But that being sent these have products that are so unique

Steve Whitaker

Love the store, but can't wait till they are fully stocked again.

Terry Babij

What an amazing team!!! They get it right. Not only are they very we'll staffed we have never experienced a team member who was not positive and helpful. Visited when the store was full and only had to wait a couple of minutes to hand in our order. Great unique gift ideas for woodworker, gardener and cook. I have been going to Lee Valley Tools for decades. This company does all the right things for their customer community.

PETER B. MAHNKE

My favourite tool store for my home shop supplies.

Willy Henschel

Awesome selection not found other places

Don Jolly

Friendly, knowledgable, attentive staff. Not to mention all the cool gadgets. Thanks for the help on our irrigation system Mike!

Alex Nicholls

Wonderful selection of tools and equipment for all sorts of home tasks. Great service.

Steven Hassain

Super friendly stuff and very helpful. Highly recommend

murray Warkentin

It was great being there today as we stepped in they where doing the sawstop demo with the wiener so that was really neat . I thinks it happens at 2pm Saturdays. My employees gave me a gift card so I got a tenon tool so I made a 3 legged stool tonight with my boys was fun. Real friendly staff thanks to Ric

Breareos Agamemnon

Great service

Marc Hache

Really cool stuff. Super knowledgeable staff

Chris James

Fast experienced service. Crafts for the kids. Very enjoyable experience

Kat Martens

The neatest gadgets, excellent customer service.

Robert Penkauskas

One of the most unique stores I've ever shopped in. It started out as a supply shop for all your higher end wood working and gradually moved into baking, gardening and games/toys. One of a kind things you won't find anywhere else. For the most part, it's not cheap, so be prepared to spend some money if you chose. For one of a kind gift giving ideas, check out Lee Valley.

Kevin Stearns

My favourite place to shop for wood working supplies. You can check stock levels or build an order on their website before you go to the store. Lee Valley is an excellent place for higher-end wood working supplies. From hobby to commercial, they have almost anything you need. Prices are on-par or better than most places. They also have gardening supplies, cabinetry hardware and various other home and outdoor supplies ( though I can’t speak to this area, as I’ve only been to the store for the wood working supplies). The store is always clean and organized. There are a ton of novelty and inventive “impulse buy” items that make perfect gifts for family and friends. Very knowledgeable and friendly staff. I’m very glad to have a Lee Valley in Winnipeg!!!

Roger Sampson

A great store for wood workers, gardeners and gadget people.

Stephen Jay

Too many cool toys for grown-ups, not enough time or money

Holly Nelson

Busy this Christmas as always. Knowledgeable people, wide selection of gadgets and quality tools for shop, home or garden.

Ade Omisore

Excellent customer Service.

Jim Huta

Always a good place to go!!!

Cole Thorsen

The staff are always friendly and helpful. A great store to find unique and hard to find items. Almost every product I've got here has been great, there have been a couple of misses though. You will probably find some items for less somewhere else, but usually the quality is lower or the item from Lee Valley does the job better.

Past Tyme Clock Repair

Always a great experience. Helpful friendly staff

p muz

thanks for the power saw.

Craig Woodward

Lee Valley is THE place to go for hand tools, gardening tools and hardware for woodworking projects. They also have a great assortment of gadgets and doodads for unique gifts at the holidays.

Joe Friesen

Every cabinetmaker's favourite store. Very ????

Fearocious Fearocious

I like shopping here. Some very unique products and high quality.

J L

Disappointing customer service. Unhelpful. One would think they would stand by their products and offer appropriate support but that has not been my experience.

Colin McAndrew

Bought some neo magnets the other day and one cracked, went back to the store without my receipt or the magnet and talked with Mike. He provided me with excellent help and took care of my needs and even gave me extra magnets! These guys are great, and the price directly reflects their quality service and product.

Corey Hicks

Incredibly knowledgeable staff. Found exactly what I wanted. They have great carpentry tools of amazing quality that you can't find anywhere else. I bought a low angle block plane and was having a hard time setting it up. Mark took twenty minutes of his time to inform me on how to set it up properly. Thanks guys and girls of lee valley burlington

Andrew Norgate

Always quality products. Pricy at times but never disappointed. I end up finding the perfect items for my Reno's that I can never find anywhere else.

Terry Dyck

One of my favorite places to shop. Staff are very knowledgable and always helpful.

Dav1d Brad1ey

Friendly staff, but things are never in stock and it takes a while to ship, especially if the product is not in their main wearhouse in Ottawa. Also, they rarely pick up the phone for general inquiries. It rings for days.

Brent Brooks

Very helpful staff and the store is set up so everything is easy to find.

David Burgess

Very friendly and helpful service. I came in looking for some special nuts for bunk beds and the associate took the time to make sure we got what we needed. There is a great selection of woodworking, gardening and kitchen tools here, including gadgets I've never seen anywhere else, and an I selection of books. Some of the prices seemed on the high side, but not unreasonable for a specialty shop, which I think Lee Valley qualifies as. Would recommend and will likely be back. Oh, and there's a sign on the wall advertising a kids craft workshop every Saturday noon to 2 pm. We will be checking that out.

Jeff Schofield

Returned a 20 yer old spade that I broke ten years ago this afternoon. It was a simple, positive experience. Highly recommend Lee Valley.

Nathan Dueck

Never been here before. Some really cool stuff. Seems good.

David Munro

Great store. Great staff great stuff. Love Lee Valley. I have never taken anything back to them in 30 + years.

Vincent Madeleine

They have lots of cool wood working tools. Excellent service too.

Robert Bob

Was buying something off the shelve, but was made to wait and take a number to check out. I asked twice to process me and told to take a number and wait. There system is not a good one. If there was a cashier a simple scan and beep would process more customers. I put the item back and will never return.

Mattamas C

This is a such fun store to shop! So many different things to look at and buy. Prices are good. Quick friendly service!

Kris Roy

Always a great visit to Lee Valley, service is top notch and I can always find what I'm looking for.

Derek J. Lanting

Unique, high quality stuff - bought a fantastic water nozzle. Defintely wasn't cheap, but I'm tired of purchasing junk!

Frank Pecyna

Specialty tools and gadgets - woodworking and gardening tools.

Patricia Bianco

Counter staff was very helpful.

Peter Arth

Fun store to shop around in, and find quality tools for the home and garden that you might not find anywhere else. Very knowledgeable and friendly staff, and tons of parking.

Sean Galay

They have everything you need for woodworking projects and a lot of stuff you didn't even know you needed until you walked in. Took a few minutes to be acknowledged by staff, but they were helpful once engaged.

Ken Thompson

Great product selection, all on display, helpful, friendly staff,good prices , been a customer over the years , will go back again !

Nancy Ahrens

Like that I can get in and out quick while getting what I'm looking for.

James G Rawson

Great place and excellent service on my visit and very knowledgeable

Mary F

Excellent products, good value, smooth shopping experience with curbside pickup. Thank you!

Daniel Roscoe

I have to admit, I've had a Lee Valley member card so long my id number is only 5 digits. They are still the neatest place to buy tools and odd supplies. I went this time for a 4 1/4" hole saw, theirs is about $10 cheaper than Home Depot, also simply hardened aot super cryo something hardened throughout, but fine for my needs. The saw was fine, and they had a cased kit of hole saws that took the same mandrel on sale so I came home spending about the same as I would have at HD but with 7 hole saws and a nice case. Had to browse, the Festool stuff is to drool over, but way out of my budget. I am looking for a nice chop saw, and this is one of the best I've seen, but at $1,900+ it is just a dream. They have some of the new Rikon stuff out on display, that's a bit more possible. As always, checked the return and discount table and there were interesting things there, a couple of which did come home with me. They have posted the shop as dog friendly, as long as fido is on a leash he is welcome in the store, so you don't have to leave your pet in the car while you shop. There is a sign about helping you sharpen kitchen knives at any time, might be worth checking out.

Leona Dimen

AWESOME PLACE!! I always find something I have been looking for that just isn't found elsewhere! Hard to visit without spending a fortune! Staff are AMAZING!!

Craig Watson

Fantastic seminars taught by knowledgeable helpful people. A great place to find those not-so-easy to find woodworking tools and project ideas

Jeremy Oelke

First time shopping, I was looking for a Swedish Steel Axe. They seem to be one of the few retailers of such products, especially if you're looking for Hickory wooden handles instead of plastic resin. Turns out they sell out of their Swedish Axes around Christmas Season, but the sales employee was diligent and found the one I wanted hiding in the backroom inventory. My only complaint and why they didn't get 5 stars was the sales employee was not knowledgeable at all on the type of product I was looking at. To be fair Swedish Axes are a bit outside the rest of the inventory they sell, and it maybe that the employee is very well knowledged in other products. Still other than December or January a great place to find Gransfor Burk or Hultafors Swedish Axes.

Tom Skublics

Ordered item online for curbside pickup. Fast turnaround and easy pickup. All good.

Vicki Rempel

I got good information regarding my project, pages to show my helper, plus I found a nice book with art nouveau designs.

Robert Bisson

I like Lee Valley everything one needs for home and more ????

Scott Balko

Always have unique items. Staff is always helpful

Jay Piwo

Always can find what you're looking for, and what you're not! Such a great place with cool finds that will last a while. The quality of the items they sell is exceptional. The associates are always helpful and will take the time to answer any and all questions you have. Everything is organized and you can enjoy a complimentary coffee while you shop.

Earl Catchpole

Every gadget I've ever wanted, and tools far beyond my abilities. Love it.

Drew Goddard

Great stuff

Matt Doherty

Lots of variety, staff is nice, but there are always long wait times even when the place is empty.

Graham Hall

Fantastic place to get woodworking specialty tools. Power or hand tools. Also a great selection of garden tools... project plans ect.

Lucas Perrier

Friendly staff and great quality products! They carry a lot of niche products that simply aren’t available from other retailers.

kenny l

What I appreciate most about Lee Valley is its dedication to the craft. Woodworking mostly, but gardening, hardware, and a few other hobbies to round out its offering. Quality products, stuff even made right here in North America, can be procured at fair prices. The Veritas line of tools and accessories can be compared to any other and holds it's own handily. The showroom has a wide variety of new and featured products, along with showcases of a number of catalog items that Lee Valley carries. I picked up a value pack of sandpaper. I love a great deal! You do have to place your order with a staff member behind the counter. A number system helps keep busier times organized. Staff can be really helpful, as they are experienced woodworkers and content experts on just about everything they carry. I have tried posing complicated questions, but the answers come back just as fast as I can throw them! :D On-line ordering is very easy, with quick delivery. The seemingly endless lock-downs from the Covid pandemic has at least given us free delivery! Still like going to the showroom. Sooooo many nice things to see. Also, the clearance section can bear some nice deals too!

Tim Morton

Good stuff

Yohan Jung

only been here once but they had some cool stuff

Arclite02

They're certainly not about to replace the big box stores, but when you need high quality, well designed woodworking and garden tools, they're the place to go.

craig thompson

Great service

Tim & Anna Moore

Very pleased with the quality of my purchase. I generally find that the quality of their products is excellent.

Thomas Hyde

Lee valley is a great store, there is lots of parking but for some reason I have ended up going on Sundays a couple of times and they are closed! Usually very busy.

Christian Bazin

Great online shopping experience with free in store pickup. In store, almost all items are out on display so you can handle them or even try them out in some case. If they don't have an item out on display, the staff will gladly show you the product. The staff is very knowledgeable in their products and very friendly. I strongly advice ordering online around the Christmas season as they get super busy in the store. (Online order with in-store pickup is still super quick at busy times).

PJ L

I shop here all the time, great staff, great advice, and quality woodworking products!

Virginia M

Great store! Helpful staff! Awesome online sales too! I have not been disappointed yet!

Ken Ross

Lee Valley is a gem! So many great products you won't find anywhere else. Of course it is largely about woodworking but even if that is not your forte they have great household, garden and kitchen items. Today I bought a special hardware piece for a keybox I am making and a garlic press for my kitchen.

Patrick Gordon

There are many interesting things that you don't need but will buy anyway.

DannyzReviews

Received excellent customer service here! I had the front fixing brackets break off of one of my kitchen drawers. After calling around multiple places and checking various parts stores I couldn't source the parts (either it was not carried or out of stock with no ETA). I stumbled upon Lee Valley in hopes of finding the missing part. I was met with RYAN who went above and beyond with helping me out. Although they didn't have just the brackets they did have the whole assembly. However Ryan made sure to check if the parts would be compatible with my drawer beforehand and I'm very appreciative of that and solved my problem. I will remember this great customer service and will definitely be coming back if I ever need any home improvement equipment.

Les Marozsan

Very helpful staff. Great product these sharpening stones.

Glen Forbes

Daaaaaammmmm. Nice products

Erick Dean

Nicest people good store

susan loeppky

Lots of top quality products, good service

John Rothwell

Excellent store for gardening, woodworking, Hobbies and home construction.

Dalton Reimer

Nice store.

Coral Courtney

I have purchased a number of products in the past from Lee Valley. They're products are always excellent quality and if a little more expensive than what you might pay elsewhere anytime I've had to return there's been no hassle. I find the only thing that's a little disconcerting is trying to actually conduct the purchase -you can either use a computer or a catalog and a pencil and paper and write down a list of what you wished by one of the clerks will then run into the back and return with your products and take you over to the cash. This works well it's just not what I'm used to.

Dawn Campbell

Quality tools. Usually planning to get one, and leave with more.

George P

Great location. Always busy. Great staff, very friendly and helpful. It's always a pleasure shopping there :-)

Ted Darling

Got some great Christmas gifts there. And knows for a dresser I refinished.

Raymond Rea

Always great service, products, and knowledgeable associates.

jeff wilson

Helpful staff, usually short wait times. I keep missing the sawstop demos

Rob Sinclair

Great select ion of tools, hardware and garden stuff. Also a great gift ideas.

Larry

Very interesting thing's

Steve Warner

Went there today because google says they sharpen garden tools... They don't

Taylor Hayter

Lots of stuff. Pretty expensive. nice staff.

Jason Strecker

Good experience, overall I suppose.. not sure if it's because the pandemic or what, but despite a fairly empty store and looking like I need help, I had to wait quite some time for any assistance with the questions I had, however, once I did manage to wrangle a staff member, they were very friendly and knowledgeable. All that aside, it's great place for high quality woodworking tools and and some gardening things.

Jason Goldring

Not impressed.small showroom and most of the stuff like the old consumers distributing you have to go to the desk. ended up going to home depot next door.

Dwight Egerter

Excellent, efficient and pleasant service always from Pat when placing orders for pick up. Excellent quality products, with some still made in Canada! The picture shows the Vertitas flush cutting saw cutting off plugs on an oak floor with Wenge detail strips.

Greg Reader

Very helpful staff and a large range of quality products. Check the catalogues and store stock online beforehand as not all items are stocked.

Umar Ahmed

A woodworkers dream. Fantastic tools and seminars. Great service. A bit pricey though, but good tools always are.

Andrew McLean

Got what I needed but not what I wanted. Typical for Winnipeg, sold out of the inexpensive products and lots of the expensive stuff left. Lol

Mike O'Brien

Weird store, terrible layout. Great products but a strange checkout procedure.

Travis Bakker

Very expensive for tools and products that you can purchase elsewhere for much cheaper. The staff are also not very attentive. Feels like a store going out of business.

D. Bains (Dale Bains)

Very organized store. Good customer service

Neil Peters

Amazing selection of specialty woodworking tools. A bit pricy, but nice stuff.

Paul Mackie

Fantastic products and service!

Nancy Fournier

Great service, friendly. My purchase was perfect. I love Lee Valley.

Antonina Mendoza

Great store for diy guys. My hasband love it!

Andrew Redmond

Items are generally expensive, but you get what you pay for.

Robert Graham

Good quality. I enjoy shopping here. It has a good selection of items. However it is not a discount store.

Szasza Paz

Always find great stuff here. Great customer service.

Evan Markiewicz

Placed and order early May for delivery. two weeks ago, picked items they said we're available, got confirmation email saying they were available Nothing for over two weeks I called and finally get through via email All items are unavailable and will ship mid August... They can't do a refund as I had in part used a gift card to purchase They have been getting less and less reliable over the years and quality and been going down I will not be buying from them again

John Sharples

Great selection of quality tools.

Thrain O'saren

Expensive, but also the best tools and gadgets around.

Dustin Brown

Quick and friendly service. Great products.

Greg Harrison

Really helpful employees and great prices!

James Pidgeon

I've frequently visited the downtown TO location but having moved i am now closer to the burlington location. i was glad to discover the excellent service held true in Burlington as well, very friendly and helpful staff.

Gary Ball

Accommodated us very nicely. Although they didn't carry the product we wanted any longer, they made an effort to direct us I. The right direction. We will be back for what they do carry for sure!

Dale Cogswell

Great for project ideas and specialized tools. Has high quality tools for almost every need.

Gabe Ortisi

This place has some cool stuff for everyone.

Christine Lee

I went to buy magnets on Saturday, May 5th. Unfortunately, one of them cracked that very night! We returned May 6th to purchase some replacements, and Mike exchanged out our broken one. We weren’t expecting that kindness! Exceptional service, and help.

Cherie Ellis

Always a great place to shop. Today was even better with free gift wrapping. And everyone (even the shoppers) friendly and full of good cheer.

sas sask

Very helpful

Leon Be

A great place for all your needs. Look at them online and then visit the store and see what else they have. All staff have amazing knowledge. Always a clean and comfortable environment.

Sarah Rose Woods

Love this company! Their website is a little hard to navigate; and you need to spell the product exactly when searching, which can be difficult if you dont know what the heck the thing is called. LV offers "express pick up", so you can order items online and pick them up a couple hours later with little wait time. Christmas is definitely their busy season. Really kind staff, and nice to see the products all displayed in store.

Frank Ashworth

Staff always very helpful and knowledgable

Bassam Moga

Adiction place

Brian Ogryzlo

Good place for hard to find tools and accessories.

Herb Garlow

A very cool store with amazing staff. They really know their stuff and take the time to make sure you are making a well informed purchase. Wish I had more stars for them. ????????????????

Michael Boothe

Great quality products and unique items. They always stand behind their products.

Stephanie Marcoux

Janice is great, super nice. Brian's in training and doing awesome.

John Friesen

Love the service here. Great knowable staff that are so very accommodating and helpful.

Max Rhetoric

Horrible service! Rude lady answered the phone, and sounded irritated that I didn't know the skew number of the product. Then put me on hold and never came back to the phone... I'll be taking my business elsewhere.

Lee Kirkby

Big focus on Christmas gift stuff right now. Not much on display of the cupboard construction stuff I was looking for

P Barre

This is a place to bring a gardener and let them go crazy with all the things they can buy to enhance their experience!

Christopher Samms

Super rude customer service over the phone.

Ladyhawkmb Heyer

Lots of different items for the camper, handy man, wood worker, etc. Grab a catalogue and enjoy.

Ted B

Great staff. Great selection and quality. Fair prices.

luv2bdazzled

It was extremely busy, however my number was called fairly quickly. The gentleman who attended me was very helpful and I never felt rushed. They didnt carry what I was looking for, but I have found them very in the past as well.

Darren Kudlats

Great service and nice tools.

Paul Gagnon

Friendly and helpful staff

Tim Knowles

Fantastic quality tools

Val Cirak

Nice, professional staff.

Jack Jones

Excellent products and very helpful staff.

Sean Esch

Winnipeg branch service of 3 days for a pickup is terrible. Hire more staff

Sherry Scouten

Always love the product, did not like the Express prepaid pickup. It really was not very Express.

John Barkovic

Always great product and great service

Kenneth Owen

A tinkerers dream store. Supper cool wood working gizmos. If you've never heard of it, they have two.

danny hubbard

Great inventory

Daniel Stewart-Martin

They have a wide selection of high quality specialty items, most of which are guaranteed for life.

Barb pearce

Great store

Stan Neufeld

Excellent place to visit.

Mr. W

Tool's and more tools.

Gregory Heaney

Awesome tools and woods!

Darlene Wright

Wanted dremel parts and did not have

Denise Gamey

I bought some stuff, I'm excited!

Dwight Froude

Lots of neat things. Friendly staff, very clean. Something for everyone.

S Adam

Great quality on what they sell....great staff... but.. it's like ordering online while your standing in a store.. I'm not sure what to think about shopping there? You don't have to speak... sort of if a warehouse and a retail store had a child I suppose. However I will learn to endure because of the quality of merchandise and the helpfulness of one particular young lady... I believe that her name was Pam. Overall 2 thumbs up

Cody P

Lee Valley is a wonderful little store that i have had the pleasure of going to for many years. Staff is friendly and helpful, products are quality but you definetly pay for it. Highly recommended for the hobbyist or the professional who is looking well made tools.

Gregory Johnston

I have shopped at Lee Valley Burlington location a few times and have always had a good experience. Great staff, very friendly and pets are allowed into the store which is perfect for those hot days. I am a contractor and recommend this store for quality tools.

Dan & Tracey Vickruck

Always a great place to visit. Plentiful friendly help and products always in stock.

Chris Bird

Good selection of hand tools and unique finishes that you can't find elsewhere. I was looking for a CNC router but unfortunately they don't sell them there.

John Smith

Great place, helpful people as always

Karl Loepp

returned product. backordered til 3rd week in July Great staff

Smart Choice Renos

Mark was very helpful and knowledgeable! Thanks again sir, was a pleasure!

Josh Kocher

Great Canadian company.

Jamie Tokarz

Wonderful staff. Always helpful!

Jonathan Hofer

Well organized

Katherine Pasternak

Wonderful store. Prices on certain things are steep but....not to be found in other stores

Chuck & Vahida Harris

Service leaves a lot to be desired. Staff seem like you are always bothering them and they can't wait to be done with you. They have some great products, some are overpriced - check Amazon first.

scott martyniuk

Knowledgeable staff, and very friendly. Clean store. And they have everything you never knew you needed!

John Horgan

Awesome store

Mike Russell

Had exactly what I needed of the service was fast... Your staff is also knowledgeable with years of experience the only downside is they are more expensive than other places and you can get things cheaper online if you prefer to wait but they only sell the best so all in all a handy place to have

John McCormack

Low stock on some items I was looking for. Was told I could drive from Burlington to concord if I wanted my remaining items. Asked if I could have them brought to Burlington, was told no. Waited about 30-40 minutes to get 3 hinges, I was 7th in line. Debit and credit were down, cash only.

Bentley Scott

Great place and people there are very hepfull

A W

Wonderful selection of cabinet pulls knobs and hooks.Good books on how to and nature Lots of parking

Tammy P.

Love this store for unique items.

Michael Anderson (MikeyA)

Always find one or two or ?? Items. Excellent quality comes at a price.

Darryl Yeo

Lee Valley is always a great store to shop. So many interesting things that no other store would carry. Always enjoy shopping there.

Alyssa Fehr

Staff is friendly, helpful and knowledgeable. Express pick up is a huge time saver.

Kyle Carbone

Festool dealer. Always full assortment of festool tools. Convenient location and friendly people working in this store.

Jawad Khan

As always.

Rod

Great store great service

Sue Elliot

Interesting collection of goods, great place to shop for the "hard to buy for people".

Victor Laurent

eXtremely friendly and helpful store...Not cheap but having said that ...The dollar store could be what you need.I bought a tool there once that lasted 5 minutes...Lee Valley is Quality...Ya get what ya pay for ...

Richard Boyd

The staff were very friendly and helpful. And as usual the product was perfect.

David P

I love love love Lee Valley. They have been around for ages and specialize in high quality tools, especially for those with an affinity for woodworking. If you are looking for a really high-quality shovel or gardening tool that you will probably pass down to your grandkids, this is the place to find it. They also have very practical items that make your life easier - e.g., silicone muffin pans embedded with a metal base to keep the structure study, all sorts of traps for rodents and insects, and lot of super useful kitchen gadgets that are hard to find anywhere else. This the store that I go to when I am trying to find a good gift for a friend who is hard to buy for – so many novel options here. I’m not into woodworking, but if you are, there are a number of high-end products here that will suit your needs.

Padmini Mayur

Great place to learn, fantastic customer service, and pretty useful products! Arguably better than the HD just a few metres away!

George Brown

Excellent selection, great customer service, good return policy

K Dietrich

Great products, knowledgeable, friendly staff.

PGW W

Good quality tools at a lower price than Amazon. Great store!

Keith MacCharlrs

Best quolity products with helpful and nolagable staff.

Jacky Tran

Bought my first woodworking tools the other day. The staff is amazing! I went in nervous, and came out confident on my purchase. I had 2 staff members help me, and we were able to throw in personal experiences, and they treated me like an equal. I ended up buying a No4 smooth plane with the upgraded blade and a set of 4 chisels. Chisel prices were fair, but the plane was expensive. I am a believer in "You get what you pay for" so I'm ecstatic about my purchases. I was able to try out the plane before purchase and felt the quality difference between this and a Stanley plane I used in a woodworking class. I wish I wrote down the names of the 2 employees so I can write an email to corporate about them. They were both enthusiastic and you can tell they love what they do. I will be coming back to get my blades sharpened and buy more tools when I need them. Update: I was so pleased with the service, I had to call them back and get their names: George and Ryan. Thank you for all your help and patience Thank you!

LEIGH M

Larry was fast and efficient with getting my product. Friendly customer service.

Owen Baird

One of my favorite shops. Only quality products sold.

Curt Smith

Ordered some parts on line for pick up at the store. Had a confirmation within 24 hours and pick up was quick and efficient.

Scott Payette

Customers might as well go online and order before going to this store, saves lots of time and hassle. Online will tell you exactly what the quantities and when you can pick them up. Interesting products.

Jim Jackson

Good curb delivery

Anier Kamfoly

Best service and support and the specialty tools❤️❤️❤️????????

Barb Schlabitz

More than just a tool store!! Loads of parking, great service.

Dave Peterman

High quality merchandise at very reasonable prices. A regular "go to" place for me.

Margaret Barsi

Plenty of staff so customers are in and out quickly. Floor staff that you can for specific items one is looking for. Follows all covid restrictions.

Adrian Munroe

Lee Valley was excellent. Love there products and service people are very nice and very helpful. Burlington store.

Rick Harrison

This is an excellent place to shop for unique high quality woodworking and gardening tools. The staff are very knowledgeable as well. I could spend hours here looking at everything on offer.

Martin De Genova

Love this place. Exceptional garden tools. Staff is friendly and helpful.

Anthony Baranyi

Great place for the hobbyist or for finding interesting hardware. Good selection and helpful staff.

Jack Boyer

Want some weird thing you can't find anywhere? This is the place. Woodworking tools, hardware (screws, bolts, nuts, cabinet hardware, hooks, etc), kitchen tools, you name it.

Richard Brault

Very good, staff very helpful...nice place to shop

Wrennie Cam

The staff are always helpful and really take their time making sure you feel good about your purchase and have the information to make the most of it. Good quality products, tho very gimmicky at times!

peter little

Great selection and friendly help in store.

Mary Ellen Pennell

Had exactly what I was looking for and did not have to wait for service.

Anne Wowchuk

Great customer service!

Ed Swart

Great store to find unique items you can't find at the Home Depot or Rona. A tool junkies playground

Randy Marchinko

I've purchased many items over the years with the idea that what I buy from Lee Valley is quality merchandise. Lately, however, I think that some of the new products as not up to the quality of the past and perhap just a bit to gimmicky. The quality of the tools, though, still seems to meet their high standard. Finally, I don't care much for the new website look. The old one was much clearer and quicker and easier to navigate.

Mark Niles

Quiet, clean, helpful staff and interesting classes.

Randall Bateman

Too many products out of stock. Big waste of my time.

Olga Hiebert

I love Lee Valley.

Sheree Matthews

Never ever again. This store needs to fire the two clowns that thought it was funny harassing a woman today.

Florian Sauter

Knowledgeable staff, tons of products. Sometimes a bit expensive but they have great quality tools!

Clay

Very helpful staff and great products.

Brant Field

Lee valley has the coolest stuff for the hardcore wood worker and the casual DIY'r looking to expand his horizons.

paul turenne

The first time I discovered LeeValley was about 25 years ago while visiting family in Toronto.My brother in law took me over to their location on Steeles Ave. (sp.?) and I was in awe...….jackpot ! Every visit to T.O. I would get to LeeValley and buy a bunch of stuff (I just got into woodworking) Fast forward several years and BINGO ,they opened a store here in Winnipeg and the rest is history.The staff are absolutely great ,none better in my opinion ,you may bank on that. They carry such a nice selection of tools and hard to find items ,it`s a marvelous store full of treasures ! I`m off to LV this Saturday as a matter of fact and sure do look forward to that !!!!

Matt

Called Saturday about a specialty drill bit, guy told me I could come into the store and pick it up, or call when I got there and get curbside pickup. When I got there the following Tuesday a different employee told me everything had to be pre purchased online, and would take a day or 2 for them to process/pick the order. They need to get their staff all on the same page. Tools are essential, there is no reason to not allow in-store shopping for essential items, every other store is allowing in-store shopping for essential items. Waste of time, have shopped here lots before but wont be back.

Randy Magierowski

I shop at Lee Valley regularly for various tools. Lately I've been purchasing luthier tools. What brings me back is the quality of the tools they carry plus the very friendly and helpful staff. My last purchase was a Rikon oscillating spindle sander. I found it damaged while unpacking it in the shop. I brought it back to Lee Valley and of course it was replaced with a new serviceable unit. The staff were great. While one person went to get the replacement another employee did the return receipt and a third brought the 80 pound part out to my car. The people at this Lee Valley make every shopping experience a good one. I highly recommend this Lee Valley.

Ryan Desmaratis

Great customer service, pro and good quality tools for woodworkers.

Evan Heine

Staff is super knowledgeable and helpful. They have even gone out of their way to find answers they didn’t have on hand. Great selection of product lines. I’m always impressed when I shop here.

Jamie Eisenbach

This a great company. Some items are pricey but majority of the time it's a quality item. And they do have good sales and one time offers.

Hasan Oktem

HIGH quality and specialized products.

OpenSource Dev

Great staff. They're not only knowledgeable, but also have helped me make right decisions when selecting the right combinations of tools that saved me money.

Tim Watt

Very unique store. Helpful staff.

Todd Burkart

Great service and selection

Mbh Mbh

Cool

Joel Gunn

Slow on the counter

b de

Lots of quality made products. More expensive but i find the stuff here last longer

John Brennenstuhl

The best.

Steven Currie

Always the place to go for your special needs... if you need to ask .. they have the knowledge... it's a unique environment that handles everything for the people who build award winning gardens through the guy who widdles and turns wood into beautiful art .. to the guy who builds great landscapes and outdoor structures like me... thank you Lee valley.

Pat De Freitas

So nice to be shopping in person again. Friendly always helpful staff make every visit to Lee Valley a pleasure.

Brett Munro

Staff is very knowledgeable

john reichel

Lots of stuff some intersting you do need to know you prices. That being said great service and a great selection of woodworking studf

Steve Jarvis

Great place for neat & unique tools

Mary and Rick Bishop

Actually went next door!

Danny De Caire

Good products. Excellent service

Bruce Heaton

Incredibly helpful and very pleasant staff, lots of great items to consider buying. Tough to visit this place without spending money :-)

Dave Mahony

awesome staff. they know their stuff

Lloyd Abel

My first time here. Very interesting store with such a variety. Although they didn't have what I was looking for the staff we're very friendly and helpful.

The Butterfly Guy

Got the Covid-19 stuff well I'm hand! Just went to get some of their 202-GF glue, which is the only glue I use!

Glen Hannah

Great service friendly staff

Allan J Robinson

Great store!

Mary McInnes

Great place to get tool

Ron Chambers

Had what I went for

Dan Vickruck

Great products. Great service. Very organized.

Scott Black

Closed a few mins before their posted time and wasted a 25 min commute for me...not cool

Darrell Nazar

Great store great staff.

Jean Turner

I was at the Burlington store last Saturday looking for a finish to use on a wood table I am refinishing. They spent the time to offer several options and explain how to use the stain and top coating. Try it today and am very happy with the outcome.

larry oster

Lee Valley is one of my favorite stores . I have shopped in many of them across Canada counter was slower than I am use too. But I think COVID has had that effect on alot of business.

Caroline Cope

Too expensive

jmatsko25

Love this place. If you need a unique item, this place probably will have something. Even better now you can order and pay online and just run in a pick your stuff up. Did that at noon and the place was busy.

frederick fox

Excellent service, products, tools and knowledge. Never cheap but you get what you pay for!

Annie Spams

These guys know their stuff. Knowledgeable, helpful, a grest selection of parts for home repairs and renos, and a better price than rona for what I needed. Just look up your needed part on their computer system for help!

Toni Skoglund

This time I went to Lee Valley Tools for a knife sharpening seminar. I thought it was worth the $30: well presented, good facility and my knives have never been sharper! Of course, I bought a couple things on the way out.

Bob Wald

Awsome place to shop for hardware and specialty tools staff is very helpful and cooperative (love this place!)

Dave Reyno

We really enjoyed the seminar held by Rosie Treiber for making a leather dog leash and collar. Our first time, so we will be back for other seminars.

T

I'm somewhat partial to this particular store(s). I discovered this in 1998 in London Ontario. If you are looking for excellent quality in the products you are looking for, look no further. They have what one needs to get the job done. And the staff, in every store that I've visited, excellent. They really know their products and the bend over backwards to help you find what your looking for. Highly recommend this place. Top drawer.

Bob McCormick

Great store good service friendly staff

Lisa Lyle

Love this store! So many great ideas and friendly, efficient staff.

Jeff Tennant

Lee Valley can't be beat for its selection of quality - and sometimes eclectic - garden supplies, tools, and hardware. The Burlington location staff are very friendly and knowledgeable.