Reviews of Synthetic Turf International - Artificial Turf & Grass (Gardener)

Mike Benoit

Chris and his team did an amazing job with our yard! The grass looks great and the entire family loves it. Their installers were as professional as they come. They took time to explain different options for handling edging and odd transition areas to ensure we got exactly what we wanted. They arrived when they said and had it all completed and cleaned up on time, just as promised. During the install they did chip a piece of our Hardie board siding, it was an easy mistake to make as it's incredible brittle stuff. They immediately let us know about it and deducted the cost to fix it from our invoice with no shopping around for quotes and no fuss whatsoever. We are all human and mistakes happen, it's so refreshing to work with a company that truely cares about their customers, takes responsibility for their actions and does what is necessary to make it right. You can't ask for anything more than that and I commend them for having such great customer service. Thanks to Chris and his team, we look forward to enjoying a maintenance free lawn for years to come.

Nic Thom

excellent customer service & knowledgeable staff. Proper and timley install for product. Wouldn't hestitate to use them again!

Erik Larson

We had Synthetic Turf install artificial grass on our front lawn. The crew was friendly, quick and efficient. They removed the old grass, leveled it all out, and installed the grass in a day. The grass looks and feels great; so glad we did it and don't have to haul the lawnmower around anymore.

Tracy Van Raes

I used Synthetic Turf in April of this year to install some "grass" in my backyard. They showed up when they said they would, were fantastic at problem solving some unforeseen issues with my gate. They communicated the entire time and were done fast! They cleaned up after themselves and the follow up has been fast and efficient when I have asked questions since install. I recommend them to many people who comment on my lawn. The product looks fantastic and my dogs LOVE basking in the sun on it. Thanks guys!

Sean Forrest - Castlebrooke SS (2692)

Amazing service...Well managed and professional company! Created a great space for our students to train on!

Devon Murray

I can’t speak highly enough about Scott and the team with Synthetic turf international Kelowna! From the service to the product and value, they nailed in every category. Do not head to Home Depot as you are selling yourself short. The quality and value Scott and his team provide is on a whole other level. Devon Murray

MindToBody ASMR

I had a wonderful experience dealing with one of the owners. The staff are very professional, friendly and the business is operated with integrity. I appreciate the value of quality service in todays business world as it seems hard to come by these days. I highly recommend Synthetic Turf.

Ben Casement

Take your time and do the necessary research. Learn the product(s) that are available, and take a vested interest in understanding the design and installation process. I routinely perform bid evaluations as part of my daily work. When it came to vetting the local contractors for the best quality product and service, I applied the same general principles. Ultimately I selected Synthetic Turf International because I felt that the representative was most in touch my ultimate backyard vision. The product and installation is excellent, and their professionalism is conveyed by the meticulous nature of the finish. I highly recommend you consider Scott and his team for your installation. PS. I believe I have one of the first STI fabricated floating greens in the Okanagan, a feature that has already garnered many positive comments.

Brent Marshall

From the first minute we met Dominique and Scott at their office and throughout the installation process, they were exceptional to deal with! Having built several homes, and having shopped around, we found in every way their service was superior to anything else in the province. I would highly recommend them to anyone looking to improve their home with the synthetic turf product. We love it and would never go back to normal grass and yardwork! LOL ???? -Brent Marshall

Kevin Cheale

Start to finish, Scott and his crew were great to deal with. They installed exactly what I was looking for at my house, they worked quickly and even facilitated last minute changes without any issues. Scott remains available to me if I have any issues and we have used their services on other projects for clients in town. If you are going with Synthetic Turf, don't do it yourself, don't call anyone else, call Synthetic Turf International.

Barb Westgate

Chris and his guys were polite, professional and punctual. They did a wonderful job on my large back yard. My dogs and I are extremely happy. I recommended them to a neighbour and they did a great job there as well.

Brad Kaitting

As director of shipping and receiving operations at Foresight Sports, Elmira, ON, I deal with Synthetic Turf on a daily basis. Scott Smockum and Joti Main are the representatives that I deal with, and they are constantly professional, helpful, and go the extra mile to ensure that our clients are taken care of in a timely, and important, manner. I can't speak highly enough of the excellent service we continue to receive, and it is a pleasure doing business with them.

Jackie Ostash

So impressed with the quality of the product and the service. These guys stayed late for 4 days to get the job done and it was completed with the upmost of care. Not only does it looks amazing but it feels amazing - my kids and dogs can't get enough of it. Highly recommend this product and Synthetic Turf International.

Tracy Ivanitz

Inquired about a turf rug/carpet. Was surprised at how little it cost. Staff was very friendly including Bandit. Will definitely not only recommend this company but will also use them again. Thanks.

Jonny Gordon

Great product and even better service! Would recommend this friendly company for any job!!

JEAN-LOUIS VIOLETTE

St-Pacôme Golf Club, Quebec, Canada Our driving range was nothing but dirt come July because of environment issues. We contacted Scott at Synthetic Turf International and he was instrumental in guiding us throughout the process in choosing the appropriate turf for both our driving range and practice putting surfaces. The Club members were astonished by the end results ... simply inviting and professionnal. Thanks STI and Scott in particular !

Susan LeBlanc

Excellent timely work. Great expertise in assessing the backyard and making a very reasonable quote. polite staff and excellent result. we are very happy with our backyard look. thanks

okanagan1010

We just installed our second yard of synthetic turf. The first yard is still like new after 4 years of heavy use! This company is fantastic to deal with... very professional, on time, easy to talk to for honest advice. The grass is great quality and the prices are very reasonable. I highly recommend this company and their products!

David Jenkins

Great product and service from Chris and the team at STI. The advice and quote was very comprehensive and the installation team were very efficient. Highly recommend them.

Brian Keyser

My lawn doesn't need watering or mowing. High quality low maintenance product!

Christian Beckermann

We were lucky to have been introduced to Scott and his team at Synthetic Turf. Our installation of artificial turf in our backyard came with true professionalism and a quality of service that I would recommend to anyone.

Joseph Spenst

Working with STI Kelowna has been fantastic and transformed my yard into a low maintenance oasis in a matter of days. Excellent product, even better service, and professional installation.

Greg BERRY

Great to deal with and good quality work and product. Came on time, finished on time, cleaned up perfect and the bill was exactly the same as the quote.

Roy Southby

Very professional company who has lots of products and is Kelowna's leader in Synthetic turf installations.

Jeremy Rahn

Good place, lots of great lawn choices, and friendly staff. We went there to get some pet lawn samples for our puppy! They were very accommodating! Definitely recommend this place.

Prime' Performance & Therapy (PRIME')

Scott Smockum did a GREAT job, turf quality is top of the line, and the install was great ! Thanks Scott

Brett Statham

Superior product, excellent service and work, and very reasonable price. These folks were perfect!

Volker Hartwig

Excellent service of a high quality team of professionals. We have 34,000 sqft of artificial turf at the facility, and had STI perform repairs and maintenance this summer. Both soccer pitches are looking and performing fantastic again! Looking forward to having STI address our future!

Ben Fuller

Im a retaining wall contractor in kelowna and Ive used Scott, Chris and their team to install turf on many of my big projects, and they have used me for rock walls. If you need synthetic turf to freshin up your yard look no further. These guy are the best, they are professionals, with quality products and efficient install. My clients have been so happy with synthetic turf international every time. They go above and beyond. I cant wait to use them again on my next project!

Jordan Thiessen

100% recommend STI to all small or large jobs! Scott was kind, supportive, and respectful will all my questions. As synthetic turf is not my filed of expertise, I wanted to be sure I was moving in the proper direction with my decision to us STI. The team at STI were prompt, timely, and cost efficient with nothing but the best quality when looking over the job they did for my house. I am beyond thrilled to spend more of my weekend enjoying the Okanagan summers. Good bye countless hours tending to my yard. Thank you very much !

steven culos

Great people amazing product! Love this company

Wayne Hachey

As a professional teaching pro, I was looking for the best product and installation team possible. Scott and his team delivered exactly what I was looking for. Top grade and very competent team! 5 stars!

John Logel

This was the second piece of turf I had put in.. great people, prices ad service. will eventually do entire yard. Just added more turf and spring refresh.. looks awesome thx guys

Lindsay Smockum - Jean Augustine SS (2612)

I’m very happy I went with this company. Professional installation and superior product. My backyard putting green is amazing!

Darren Heppner

Fantastic company to work with. They were prompt, product quality was great and delivered a finished product was above my expectation.

Brienna Elson

We had such a fantastic experience with SynTurf! Very well organized and managed - great communication throughout the project! Very professional and hard working team! The final product is amazing! We are so happy! Thank you SynTurf!

aimee gross

Scott and his team did such an amazing job on our yard. They were very kind and professional and definitely new what they were doing. I don't think I can ever go back to cutting and watering grass again. Thank you Synthetic Turf International for transforming my yard.

Marc Bezaire

Upgrading to Synthetic Turf has been one of the greatest improvements to our club. We have seen an increase in practice by our membership and club fitting and lesson revenue has dramatically improved. Wonderful company to deal with; quotes were provided in a timely manner and pricing is very reasonable. They did a great job with the installation and took time to contact us after the installation to make sure everything was going smoothly. I highly recommend using this company as they provide a superior product and service The Club at North Halton

len konechny

The job was finished on time , crew showed up on time and worked very professionally . The finished product looks great and putting green is great. Can not say enough about how great this project went from start to finish. Thanks again Len konechny

Stacey K

I absolutely LOVE my new yard. The guys didn't make it to my place until 4 on a Friday and stayed to get the job done that evening. Quality work and beautiful outcome. I have already had two friends who are doing their yards with you now too. Thanks so much!

Jenna Race

Very professional operation. Scott and his team do beautiful work. I have recommended Synthetic Turf International to all my friends and family.

Michael Horne

Just had 2 sections of synthetic turf installed, and love it. To be honest, even our landscapers think it looks amazing....caught them walking on it in bare feet, LOL - great install team, clean and professional. I would 100% recommend going this route to anyone in the Kelowna region

Ashley

Working with Synthetic Turf International was an amazing experience from beginning to end. They are an extremely professional company that takes pride in customer service, pristine workmanship, and top of the line products. Not only did they go above and beyond in helping find a product that fit all my personal and pet safe requirements, but they have also kept me a happy by providing a cleaning service to help maintain my yard and keep it clean and fresh.

Tim Sanderson

Chris and the crew did a great job! The area was not easy to get at and they prepared accordingly. Work went according to plan and on budget.

Dakota Harp

Synthetic Turf International Kelowna brings years of experience and excellent products to each unique project in order to make them beautiful and functional. They also understand that the experience does not end immediately after installation. They are there to service and help their customers through the life of their synthetic turf. We highly recommend them to any customers looking to add synthetic turf to their project.

Melissa Munn

The Synthetic Turf crew were absolutely fantastic to deal with. Chris made deciding on the type of turf to go with easy by providing lots of choices and information. His installation crew showed up on time, worked hard despite the extreme heat, were meticulous in their installation, cleaned up after themselves at the end of every day and were a delight to have on site. Whenever I called into the office, the staff were very pleasant and efficient -- nice to think someone is smiling on the other end of the phone. Thanks all for transforming my space into something special.

Devon Tipton

I love my backyard putting green! The guys there designed a custom shape to fit my yard perfectly. The team was so great to work with and made sure I was extremely happy with the final product. Thank you! I would highly recommend them!

Nic Race

Scott has been a pleasure to work with. Top quality product with even better service. Highly recommended!

connor ponting

Great people to work with, very professional, love the product!

Brennen Balkenhol

Great product and excellent service, the staff and installers were very tidy and respectful we couldn’t be happier with our decision to work with synthetic turf international!

Ernie Ferro

Did a fantastic job. Very professional work. When they were finished everything was cleaned up.

BK

Chris was very responsive and friendly. Provided a timely and very competitive quote. Installers were there within a few days of accepting the quote. Installation was very well done and excellent clean up when finished. Looks fantastic. Highly recommended company and product.

Rebecca Kidd

We are extremely pleased with the installation and product on our new four hole putting green. Service from the showroom to our back yard was exceptional. Scott with many years experience was extremely helpful in design and options including product information for someone new to artificial turf. Installers were professional, knowledgeable on schedule and tidy. Would highly recommend their services. Thank you!

Jeannine F

Amazing! We couldn't be happier with our new lawn! We have a 90 pound Spinger Spaniel Great Dane, in a 300 square foot area. She loves her new space! Staff are wonderful, informative and very knowlegable!

Shane & Bev Jaffary

Scott & Chris and the installation team were fantastic right from quoting to completion. Would highly recommend them to anyone.

Angela Klassen

Synthetic turf was professional, informative and great to do business with.

Dr Rick Mozell

I love myPutting Green from Syn Turf. I spent a little more to get the longer lasting material and with Chris doing the design and install I'm very happy. The whole experience with them was so greatI wouldn't hesitate to recommend Syn Turf for a putting green. In fact I have added another putting green in a different property and Syn Turf took care of that one as well. Awesome to deal with.

Clinton Fontaine

Our backyard was nothing but mud and holes due to our dogs. We worked with Scott who was awesome at explaining everything, and we were able to complete our project with the financing option. We selected the Kentucky Blue Pet Turf, and it looks amazing! Now the whole family along with the dogs are enjoying the back yard again! Great product, very satisfied!

Blu Alexander

We are really happy with our new artificial grass from Synthetic Turf International. It looks and feels great underfoot. We were limited to what we could use and by adding synthetic turf it gave us a larger usable area. Chris and his crew from STI did an excellent job installing the turf in an efficient and timely manner. A job well done!

Chad Abougoush

Thanks for the small piece of SynLawn at a great price! Very accommodating and helpful staff

dan riise

I had the pleasure of dealing with Chris and Scott for my small diy synthetic lawn project. Both of them were a pleasure to deal with and were very knowledgeable. They took the time to answer any questions I had throughout the whole process which made my first time dealing with synthetic lawn a breeze. I would recommend this business to anyone looking to get synthetic lawn and their prices are very competitive as is their lifetime warranty. Thanks Chris and Scott!

Home User

I met Scott at a home show last fall and he followed up with me this spring as promised. I ended up buying a putting green for my yard and I couldn't have had a nicer person to deal with. I would recommend anyone to see Scott for their turf needs. Ken

Geoff Sawyer

When considering synthetic turf here in the Okanagan, I highly recommend Synthetic Turf International. I would personally like to thank both Scott and Gino for their efficient and "Super Clean" installation. The client/customer focus demonstrated by both of these gentleman is both refreshing and much appreciated! Geoff Sawyer

Jeanne D.

We chose synthetic turf for our yard in order to keep our yard maintenance to a minimum. Although the turf covered a small area, Synthetic Turf International did a beautiful job and staff worked well together and in a very professional manner. From management to sales staff to the workers, they know their turf. We would use this company again.

Dawn Collins

Friendly, helpful, good product. Looking for great service...dont hesitate to call Synthetic Turf in Kelowna!!

Garrett Umbarger

These guys do a great job and are professional to deal with. Thanks again!

Juliette Schilling

Bought a putting green from Kelowna's Synthetic Turf International. Super professional, efficient, clean, accommodating and the communication of the company was just amazing. We have had the best experience with this company and will highly recommend to others!! Thank you so VERY much! Scott , Chris and the boys are truly the best!

Jeremy

We were so happy with the grass we had installed around our pool last year that we had the guys back again this year to install a putting green. Once again we couldn’t be happier with the completed project. I do not hesitate to recommend these guys when I tell people how much we enjoy everything they have done for us.

Griffen Spence

Awesome place. Great staff. Especially Tyler Brenny and Griffen. Quality work!

skipp bowman

Scott & his crew installed two patches of "Okanagan Fescue" in our new home landscaping project. The quality of product was just what we were expecting and the installation was done to our satisfaction at the right price. Scott assured us that they stand behind their product and installation and would be there for us should we ever need them for any thing. Thanks... Skipp & Jude - Kelowna

Catharine Marrs

Scott was helpful and friendly; he was a pleasure to work with to get my turf into my indoor play area. I would highly recommend this company to anyone looking to bring synthetic turf into their living/playing spaces.

consumer review

Wonderful work and job held up over winter! Thanks for the scrap cuts for me to use for odd jobs

Carson Todd

Outstanding customer service & extreme knowledge of their top quality product sets Synthetic Turf International apart from any other competitor. Value of their amazing product line should end your search right here and go with the professionals. 5 out of 5!

barbara weiss

We recently had artificial turf installed on two flat rooftop patio areas of our new home and the final product looks absolutely incredible... even better that we could have ever imagined!! The turf is no maintenance and adds so much colour and style and compliments our new home and our view beautifully! Scott and his Synthetic Turf Team were very professional from the quoting process to the install of our turf. Scott is very knowledgeable and was so helpful with explaining the products, the install method and helping us choose the product that would serve our needs well. The quality of the products and the great pricing helped make our decision easy. His install team was prompt, courteous, efficient and left a spotless job site. Still smiling, Les and Barbara Weiss

David Picton

I am totally impressed with the replacement from live grass to the artificial turf! You almost can’t see the difference and it looks amazing! What an awesome job done by their team of experts and it was completed in less time than expected. Well done! Thanks again. I highly recommend this company.

Rhonda Bampton

Scott and his team at Synthetic Turf are awesome!! The project they were faced with was quite technical. Scott had the experience and tools to get the job done and exceeded our expectations. The team was friendly, polite and professional. The job was completed on time and on budget. I would highly recommend their services.

Sam Hauck

I haven't dealt with them, but today I walked past their shop, looking for another business. A woman saw me, came out and asked me if I was looking for that place and then told me that they had gone out of business. I was so impressed with how thoughtful, helpful and friendly she was. Thank you!

Chris Gayford

Top notch company from start to finish. I couldn't be happier with the finished lawn and putting green. I compared samples and Synthetic Turf International had the best quality and pricing. I had a birthday party and put some pressure to get the install finished before and the guys worked late to make sure it happened for me. They designed the sweetest putting green with amazing curves and challenges. They went above and beyond in all aspects of the install. They even hooked me up with some sweet lights for the putting green and tied it into my landscape lighting.

H D

Would highly highly recommend and have recommended to friends, family and clients. We are so pleased with our decision to use Synethic Turf International for the turf on our modern Patio, Decks and Yard. What a durable, functional product. The service, professionalism and workmanship is outstanding.

Candice Buck

Amazing Product! Awesome Service! I was looking for a new potty pad for my 3lb chihuahua fur baby and Scott fixed me up! He suggested a kennel friendly turf and she loves it! It is soft on her little feet and it’s so easy to clean! Thank you so much Scott!! I will recommend your product and store to everyone! Thank you again Scott!

GARY THREINEN

SCOTT AND HIS TEAM ARE THE BEST COMPANY I HAVE HAD DEALINGS WITH, FROM THE VERY START TILL THE FINISH THE GUYS DID SOME OF THE BEST WORK I HAVE SEEN. THE PEOPLE THAT CAME TO OUR HOUSE WERE, YOUNG MEN THAT WERE SO RESPECTFUL TO US AND DID SUCH A FINE JOB, WE LIVE IN A LARGE GATED SENIOR COMPLEX AND I WILL RECOMMEND THEM TO OTHERS HERE. GARY THREINEN

bilder jay worker blk

Purchased some synthetic turf for some projects in my yard from Scott and was very impressed with the customer service and the quality of the products!!! Will definitely buy again!

Jeremy Gross

I couldnt ask for more knowledgeable staff and their ability to install such amazing product is through the roof. Best turf available