Reviews of Hampton Pools & Landscape (Gardener)

Carol Zuckerman

My project was unusual and complicated... installation of a large steel sculpture, but everything went perfectly. This is our 3rd time using Hampton and I recommend them!

Suzie Doratti

The Hampton crew did a super job on my yard design and install ! I know it was simpler than most of their exotic work - but they made me feel just as important:) Everyone was super friendly, fast and easy to deal with.

CORY

I have worked with Tim and his staff for quite a few years now, and am happy with the service they have provided, and the extra lengths they go through to get the job done. They have been very accommodating to whatever task I throw at them, and have always been easy to work with. I have on many occasions, and would not hesitate to refer family, friends, clients, etc., to use Tim and Hampton Landscape and Pools for any landscaping or pool needs.

John Schroeder

When we ran into roadblocks with automation on our new pool, Alex at Hampton Pools got involved and was able to solve all our issues quickly and professionally. I thought the service and value provided was exceptional, and I would highly recommend this firm.

Nicole Smith

Staff is very respectfully and professional. Would recommend their services to my friends!

Legacy Ladies

We have countlessly recommended this amazing company to our clients who absolutely loved this company and their experience with them. We will continue to do so for people looking for a construction company in the Okanagan

Make it Real Estate

Great to deal with and very knowledgeable!

Madison Sherry

I really like a company that arrives on time and tim and his team were sharp and on time! Great customer service and a awesome attitude! I've been extremely happy with the service they have given us!

Irene August

We had the Hampton Team redo our existing pool and they did an amazing job. All of their staff were awesome to deal with! We would highly recommend HAMPTON Pools and would only use them in the future

Kristine Sutherland

The Hampton team was indeed great at providing our project. Tim has a wide back ground of knowledge that helped in our design and construction. Hampton took care of not just the pool but all the outside elements for our house. Thanks again, K.

Uncover Youth Wellness & Beauty Products

Good team, wonderful end product. Hampton came up with great design and made it a reality.

Carissa Links-Gowe

A great team that cares about the job and how they were around my house. Clean, no smoking, no loud music, small things that mattered. Thanks to Hampton and all the best.

Bruce Forgie

Dawn and I have had Hampton Landscape looking after the development of our complete landscape and they continue to provide superb weekly maintenance by a very efficient team. They are very quick to respond to our questions and needs. Dean, the manager, is particularly good at keeping in touch, and Beckie and her weekly team are the best.

Tim Ames

Tim and his team did a great job on our project. Tim spent the time to design something we are very happy with. Cory, Alex and crew also did a great job in doing their part to make it all come together.

Louella Klassen

After believing that we had done our homework on pool companies, we hired Hampton Pools in Sept 2019 to create a pool oasis in our yard. Tim’s design was good, but we should have recognized the red flags. There was never a set of blueprints created, nor elevations shot to measure from (a definite necessity as it turned out). The “drawings” were not to scale nor did they reflect actual location of buildings on our lot. Communication between management, supervisors, crews, sub trades and the homeowners (us), was minimal at best. Poor organization of workspace, crews, and daily tasks meant the job took much longer than expected. We were advised that it would take 2-3 months to complete (starting the last week of Sept). At the beginning of December, we shut down the crew. It was far too cold to continue and although we were told they could continue working through the winter, we were not prepared to pay to cover and heat the entire area. There was still so much work to do! We (homeowners) completed ALL of the landscaping, gardens, and finished (restructured) the tiled decks, to make elevation grades work, in the spring of 2020. I could go on and on with specific issues, and there were MANY, but I will confirm that the liner was installed at the end of May, and the auto cover finally this summer, and we were finally able to swim. Since then, we have spoken to a few sub trades, and suppliers, and they have literally apologized when they hear that Hampton was our pool installer. What should have been an exciting time and project for us, was not...

Elinor McGrath

Easy to work with and has high level of knowledge in this area

Rhonda Phibbs

Highly recommend. Excellent knowledge, service delivery and just as important...post product support !

Sarah Browne

Go with these guys if you want that WOW factor instead of just another boring rectangular pool.

madeline cars

We moved to Kelowna and built a house with a pool 2 years ago. We were unfamiliar with any contractors or businesses but Hampton Pools and Landscaping was highly recommended. We were not disappointed. Tim did a great job helping us choose our pool tile and design to get the look we wanted and in recommending different features for the pool. Tim and Dean together with their crew, suggested and created a unique landscape design and fence. Any issues that arose were dealt with quickly and professionally. Everyone we dealt with at Hampton was pleasant and professional and I would not hesitate to recommend their team. Madeleine

David Uwawah

I hired Hampton pools for a project in 2020. I got recommended through a Friend who went through Hampton pools as well. They remain on time, on budget. Their communication was amazing, they included me in everything. The whole experience went great. I was very scared when COVID-19 started. They remained open. Management reassured me that there were new safety procedures that they started doing immediately. Which I am greatly appreciated about as everyone's safety comes first. I could not recommend this company fast enough!! If anyone needs a pool installer please message Hampton pools you will not be disappointed.

Mariette Holden

Did a wonderful job, So creative!!!

Michael Zuk

Tim showed up on time the day after we called him about installing a pool and spent the time to thoroughly explain what our project would entail. He designed a unique pool and backyard transformation that has totally elevated our property. We were able to collaborate; he incorporated what our needs were and either he or Dean promptly attended to any questions or issues that arose. His team is professional and courteous. They even spoke with our neighbours about our project lest anything were to inconvenience them- a level of respect that I certainly appreciated. If you are looking for a team who puts an emphasis on quality and professionalism and knows how to follow a timeline, call Hampton.

Mark M

If you are looking for a responsive, high communication and honest company keep looking. Hampton for my experiences had no quality attributes to make a successful company run - Tried to delay and hide issues - Hired contractors and would not pay them - unorganized

Neil Camarta

Tim and his people have been taking great care of our property for years. They are consistently responsive and professional.

Ivanna K

Can't think of anything positive to say about Hampton. Poor quality workmanship, communication, and work ethic. This is not a fake review. Buyer beware!!

Brian Nemez

Hampton Pool and Landscape are a distinctly unique design build firm that focus on creative solutions and client satisfaction - they have taken products and used them in ways that set the bar to a new level of sophistication - landscapes become sculpture