Reviews of Rockwood Forest Nurseries and Landscape Supplies (Gardener)

Willow Dow

A Great place for trees.

Mathieu Morelli

I checked Rockwood Nursery today and Adam was helping me figuring things out for my backyard ... Very friendly and super knowledgeable! Can’t wait to get my first order in ! Thanks again

Kelly Outram

Had many good experiences with this nursery in the past. New management seems to be letting the place go.

Jovic Howland

Anita is amazing. She was super kind and provided the best customer service. We bought a couple trees and was very knowledgeable which one to get. Thank you Anita.

Mary Meyer

Santosh and his team were great to work with and provided high quality trees for us. Adam was a great help in providing suggestions and knowing the field stock to ensure our needs were met. Rob delivered out of a regular time schedule and majorly helped us out. Jean was outstanding in the office and was prompt and organized to ensure all of the paperwork was looked after. We are thrilled with our experience and trees and look forward to working with the whole crew at Rockwood Nurseries again soon.

Stacey McCoy

New owner is professional and provides exceptional customer service. Santosh and his team work hard and go the extra mile to make sure you are satisfied. A great local business with a friendly, knowledgeable team that can help you find the right tree, shrub, plant or product for your garden!

Debbie Knox - Lohnes

Waited and waited for some help no one came So I left

Andrew

Very disappointed in how they responded when they missed their delivery date.

Courtney-Anne C

Helpful and happy! The crew is patient and knowledgeable! Jean answered all of my questions at the front desk, the nursery workers helped me find my way around the well stocked nursery, Wayne loaded my truck with the beautiful tree I selected and Santosh, the owner, is truly lovely! Having just moved to the area, I’ve definitely found my go-to spot for plants!

alison jordan

Nice people, socially distanced well and great product! Highly recommend.

Natalie Greig

They have such excellent customer service! They were able to complete our order in Toronto while still being a very local community-focused business. They even threw in a beautiful tree for us :) Rockwood has an incredibly friendly and helpful team, we will absolutely be back for our next project!

Debra Stephenson

Wow!!have never been here due to being new in area..a great variety at this nursery..

Gloria Palmateer

Wonderful experience walking with Rob to choose a Memorial tree for our Mom. We had no idea how many trees they had to choose from. They have shrubs and flower bushes too. A gardeners paradise. Our tree was carefully wrapped for transport and we were super pleased with the process. Thank you!

Laurie McMIllan

Staff are excellent, got exactly what we were looking for

Rita Lama

Extremely disappointing customer service with Marc (owner). Staff are awesome, helpful and very knowledgeable but Marc doesn’t understand customer service. I went to Rockwood 4 times to choose our trees (over a 3-4 week period) as with our very wet spring they were having trouble transporting trees from the back fields to the front. Totally understandable so three of the times I called ahead and was told to come over but when I arrived they didn’t have all of the trees in the yard for me to choose. In the end, I was able to choose 7 large trees which were “tagged”. The problem was that of the 7 ordered only 2 were the ones that we actually chose as I had taken photos of each and of the 2 maple blaze trees one of the trees had leaves that were covered in mites. I thought it important to let Marc know so I called the next day and left a message to return my call to discuss, after a few days call was not returned so I sent an email. Another call and another follow up email, Marc did in fact come out to take a look. This could have been resolved in a friendly manner but Marc was confrontational from the moment he arrived. He did not want to listen to what I had to say. I was told by Marc that I’m too picky and that further I interrupted his staff each time I arrived, and that I got a deal on the largest of the trees. Sorry Marc but you are selling trees, they don’t magically appear in my shopping cart. Very disappointing to choose trees and have completely different trees arrive. I had been warned by another landscaper about Marc’s poor customer service. I should have heeded his advise. Good nursery but beware if you have an issue.

Charlotte Abbott

Very helpful and friendly. Everything we need, they seem to have. We love the place.

Cathi

Great quality of products, the owner is super friendly and helpful

purdy man

Truly enjoyed our time today at Rockwood Forest, ended up purchasing two exceptional large stock Heritage Birch and a stunning large Katsura Tree. We were promptly greeted, service was incredible. We even spent a short time with the new owner, wonderful man - Truly enjoyed the experience. Buying a single tree or a few as we did, these are investments that will bring many years of wonderful memories. Making sure you were sold solid and strong stock from the beginning is the key! Wayne was over the top fun to work with!

S. Levy

This place is huge with every tree,shrub,or perennial you might be looking for..the staff and owner were really friendly and helpful..and wow...because the nursery is so massive I got taken to my area of interest via golf cart. This place will be my new "go to" for plants.

Linda Oliver

A girl friend and I recently had a delightful experience at Rockwood Nurseries. Huge selection of plants and trees and Santos and his staff were super friendly and helpful - he even loaded our beautiful Hydrangeas for us. We will definitely go back and recommend them highly1

Gail Hines

Great customer service, I believe the owner went over and above to assist us with our purchase. The trees we bought were beautiful and so healthy looking. I wouldn’t hesitate to buy from this Nursery in the future.

Oliver Meyer

Amazing staff. Great service. Healthy plants and trees.

NECCENNEC

Great service thus far with Rockwood Forest Nurseries! They had everything I was looking for a very reasonbale prices. A few trees were not in stock but they were able to source for me - a big help. Will definitely return in the future.

Jeff Wilson

Over the years of buying trees from Rockwood I have found that the trees are more suited for the climate in kawartha lakes and further north. Keep up the good work. Jeff Wilson Living Legacy Tree Care Certified Arborist

Sheila McKenzie

Helpful and friendly staff, and very timely delivery. When we needed a second order delivered they were able to respond on the same day! I would highly recommend Rockwood Forest Nurseries.

Stu King

Just called 15 min ago. No answer. Says they are open on line. Drove there. Nobody around at office. Saw people in yard. I am sure they saw me. Left a phone message. Never had this problem before with them. Tried the 1-888 number. No joy. We and our family used to come here. I think we will pass now. Lots of good places in the area. To Bad.

Tyler Ganz

Very friendly and informative staff. They have a wide selection of trees, shrubs and plants to choose from. Very affordable and high quality products such as the trees, mulch and triple mix soil. Jeanie and everyone who works in the office is a pleasure to deal with and very prompt with service. Rob and the others that work in the field are helpful with any questions and know a great deal of information. The new owner has upgraded many things around the farm and continues to do so.

Julie Stark

This is a wonderful nursery with trees grown for use in our climate. Knowledgeable and very helpful staff and delivery service. Highly recommend them.

Dan Frendo-Cumbo

Rock wood forest nursery is the best nursery I have ever been too . The customer service is as good as it gets . The selection there of plants, trees, landscape supplies is top notch ! The employees are friendly , knowledgeable, and will help you with any question you have . I would 100 percent recommend anyone to use there services , and visit their beautiful farm , you won’t be disappointed! 2 thumbs up ! Other businesses could learn a thing or two from Rockwood Forest ! Dan from courtice .

Julie Tomczak

Santosh loaned us some Trees and Shrubs for our Wedding Day. They added a beautiful touch to our yard. Rockwood Forest Nurseries has a huge variety of Beautiful, Healthy plant material. Santosh and his Staff were very helpful and knowledgeable. We have many plants in our yard that we purchased prior to this occasion and they are beautiful. It is awesome to have a local nursery to provide all our planting needs. The location is a Gardener's Paradise! Thanks So Much Santosh & Staff