Reviews of Coburn Tree Services (Gardener)

Debbie Pittel

I hired Jason Coburn to top or cut down some trees that were blocking my view from my deck and house. I paid him $500 cash in advance and another $500 on completion of the job. He cut down the main tree that was causing a problem but a few days later I decided that my view would be further improved if he cut down a few more trees. Jason quoted me an additional $1000 with a $200 deposit. I paid the deposit and he cut down a couple more trees but they were the wrong ones and did nothing to improve my view. My boyfriend and I both explained to Jason exactly which trees I wanted removed and showed him a photo to clarify this, as well as my view from my deck and house. He said he was clear as to which trees I wanted removed, and that he wanted to make me happy and put a smile on my face. As I was going down to Bellingham for a week and wouldn't be around to give him the rest of the money when the job was completed I paid him the balance of $800 in advance. My boyfriend withdrew the money in cash from an ATM and gave it to him personally. Jason promised him that he would do the work and reiterated that he wanted to make me happy. However, when we returned a week later the work hadn't been done and the trees that I wanted removed were still there. I called Jason and he said that he would do the work but still nothing was done. When I contacted him again he tried to demand another $500 but I refused saying that he hadn't done the work I'd already paid him for and he'd agreed to do. He put the phone down on me. I tried calling him again a couple of days later but he accused me of having an "attitude problem" because I wouldn't pay him the additional money. I also tried texting him but he told me that he didn't want to bicker and not to contact him again. I subsequently received an abusive and threatening email from his colleague Kim Kelsey calling me "a pathetic excuse for a human being" and informing me that they weren't going to do the work or return the money. DO NOT USE THIS GUY, HE IS A LIAR, A THIEF AND A CONMAN who preys on innocent and vulnerable people.

Mascotal

E-mailed Jason about getting four trees removed and grind the stumps. He never replied. Typical.

Orders s

I hired Valley Tree Services (aka Coburn Tree Services) to remove a large, dead tree in my backyard after seeing their advertisement on Facebook. I got two other quotes, and theirs was the most competitive, so I awarded the contract to them. They assured me that they had insurance, and we agreed upon all of the labour required to complete the job. They were set to come and do the work on Sunday, January 2nd, but did not show up. They finally came on Tuesday, January 4th. I received a concerning message that our tree had 'clipped our shed' at 4:54pm on Tuesday. When I arrived home, I found their work trailer in my driveway, over half of the tree still standing, a huge tree trunk in the back yard, and my shed was not clipped, it was destroyed; they were nowhere to be seen. My patio set, bird bath, all of my garden ornaments were smashed and broken. My shed roof was caved in with holes in it, beams snapped in half, the porch was broken, windows were blown out, and there was glass from both my patio table and shed windows all over my lawn. Dollies and wheelbarrows full of branches lay akimbo all over my yard. It looks like a war zone. I asked for him to start an insurance claim. He kept assuring me that HE could fix the shed. I insisted on insurance as the damage is EXTENSIVE and the contents of my shed are likely damaged as well. When I woke up on Wednesday, I looked out the window, and he had come either in the middle of the night, or first thing in the morning and snuck off with his trailer and dolly. Presumably he left his wheelbarrows behind because my husband's car was blocking the passageway that was wide enough to remove them from my property. I messaged him, holding out some small hope that he had done a dump run and would come back to finish the job. However, he did not come back to finish the job or to secure my shed with a tarp, despite me asking him to. I purchased a tarp and had my handyman secure my shed's roof, as rain was pouring onto my belongings, including my family's antique wooden furniture. I called my insurance company and started proceedings; they were VERY interested in the fact that he refused to start a claim with his insurance. He has since asked AGAIN to fix the shed. He refuses to contact his 'insurance company'. He did not come back this morning to continue work. He has attempted to play to my sympathies by telling me about his 'personal tragedies' and that he's just 'a guy trying to make a buck'. He has also indicated that the problem with the job lies in my court - that the tree was dead/complicated (he knew this ahead of time), that he's done more work than was quoted on (he signed up for the job), etc. Our agreement was simple: Take the tree down to a two inch stump, take a small second tree down, remove all wood. Instead I have a HUGE felled tree in my yard, a smashed up shed, a destroyed yard, and a complicated insurance claim. I'm relieved nothing else was damaged, but cannot warn consumers enough from using his services. I have hired another company to finish the job. His name is Jason Coburn. Google him. Google him and the word Hope. Google him and the word Nanaimo. He is currently operating under Valley Tree Services to hide from his one bad review that he has received here already. Do your research; I was fooled by his name, which is alarmingly close to Fraser Valley Tree Services - a reputable company who I believed I was hiring due to his near appropriation of their name.

Jack MacKay

Filled in the page asking for a quote. Got no response. I guess they don't need any business.