Aberdeen Cares!
My father-in-law has been a resident at Aberdeen Gardens since October 2019. Our family could not be more pleased with the excellent service provided by their extraordinary staff. They care about each and every resident to ensure they are well looked after and happy. This has never been more important than during the COVID 19 crisis. I was impressed with the numerous protocols put in place well ahead of government directives. We receive regular communications from the Executive Director about any issues or new guidelines. With all of the recent unfortunate news about certain retirement homes, we have peace of mind knowing he is safe and treated like a member of their family. Each and every request is looked after in an appropriate and timely manner, and they do not hesitate to make recommendations to improve his level of care. We will always remember the head chef telling us to watch what happens after 3 weeks, and indeed he looked and felt much better as his diet and medicines were carefully managed. This may not be the most expensive retirement home in the Hamilton region, but is the best managed, with the very best staff. We are grateful to every member of the Aberdeen Garden’s team for looking after my father-in-law so well. Though moving loved ones from their home is always a difficult decision, we are now enjoying more quality time together with him as his daily needs are taken care of. We wish that he had moved their sooner.