Reviews of Riverwood Landscape - Property Maintenance (Gardener)

Yasmine Allahoum

Had a great experience with snow removal, very pleased! Would definitely recommend! :)

Nidal K

This team has continously surpassed expectations both in their speed-to-service, and quality of workmanship. Their pride begins to show from the moment they answer their phone. I would recommend this company to anyone looking for a professional outcome to their projects.

Ted Saelzer

We needed our front yard re sodded, we received Riverwood"s name from a friend who highly recommended them. They responded very promptly to our request and did a fantastic job, we could not be more happier. Colin and his staff were very attentive, they did a great job and cleaned up afterwards like they were never there. We look forward to calling them again on our next project.

Walaa Rostom

We needed to repair a water issues in the back yard and also do major landscaping. We were absolutely lucky to get in touch with Riverwood Landscaping. Collin is absolutely professional and very friendly, most important he is very honest. He took his time to check the issues and recommended the solution. The crew is also very friendly and always on time. We highly recommend Riverwood Landscape to everyone. Thanks Collin, Lewis and the rest of the crew.

Kam Jin

From start to finish of our project, we were very pleased with the level of professionalism, expertise and dedication of Colin's Team. The attention to detail demonstrated by his team was amazing and our appreciation goes out to Colin, Jeff, Adam and all the others who were part of the crew. They helped to convert our rough and plain backyard into a beautiful and enjoyable space. Needless to say, our neighbors, especially, and passersby are delighted with the transformation.

Corey Rouse

Tanis, from Riverwood Landscaping was amazing to deal with, she went above and beyond to try and make what we needed a reality. If you need property maintenance done call Tanis and Riverwood Landscaping you won't be disappointed.

Harpreet Kaur Sidhu

What a great experience. Staff are professional and punctual. We had a major snow storm and I text Colin for snow removal and his guys were on time and did a wonderful and perfect job. They didn't just rush threw it. He made sure the snow was cleared perfectly so we could see the quality work. Extremely reliable and professional. Most of all very reasonably priced. Gave me piece of mind. Thank you!

Joel Kouski

This is a very organized company! From start to finish, I believe this company really is the best in our area. The owner is the most helpful person, and I couldn't be happier! Thanks Riverwood!

Yasser Abdelkader

These guys are definitely someone I would Recommend, their attention to detail is top notch and genuinely great guys to deal with. I would recommend them to any friends or family.

Suhasini Prasad

We got them to sod our front yard which was full of mulch, trees and clay soil. Colin and his team did an amazing job. It looks beautiful now. We highly recommend them for any yard projects. Update: This year we went to them to get our backyard done since we were so happy with our previous project but the experience was not good. Over the call we asked if they could do any better with pricing since we were returning customers. I even said if they can't I understand I just need to know. Instead of saying they can't match it to the price we were asking for I got an email after many days and follow ups saying we were wasting there time and man hours! We had so many contractors come and give us quote and design for free, these guys were the only ones to whom we paid an admin fee to come and check the backyard for creating the design because that is how confident we were we would go with them. But at the end Customer service turned out to be horrible. All that we expected was either "yes we can try and get the price close to what you are looking for" or "no we cannot do that price" Instead of making us wait for days just to send an email telling "we have wasted your time"! We are still happy with our frontyard but very disappointed with the backyard project experience ????.

Jade

Dedicated and consistent crew, great people, fun experience

cliff strabac

Unsure of what to do to solve our drainage issues in the backyard - lots of clay here. Colin evaluated our options and proposed re-sloping a portion of the yard, laying of new sod, and installing a planted rain garden/dry well as a place for the water to collect. Crew was professional, worked hard, and showed up as scheduled over the couple of days needed to complete the work. Covid created some supply issues with sourcing the flagstone for the path, which was communicated to us - so it was completed a couple of weeks after the rest of the work. The flagstone they were able to find and install for us was exceptional and well worth the extra wait. I'd certainly recommend Colin and his crews for you landscaping needs.

Emily T

Riverwood Landscape has been a great help in maintaining various properties throughout Waterloo. They provide excellent customer service and ensure that all of our needs are met in a timely manner.

Matt Hiskett

Colin and his team provided an excellent service in the regrading of my yard so that the water is better managed. They were able to work with my neighbour and I to fix both of our water issues. I would recommend them for any landscaping work going forwards.

Amanda Oreto

Our experience with Riverwood Landscape was great! From the initial phone call to the final results, we could not have been happier. Colin (owner) took his time to make sure he understood exactly what we were looking for and worked with us to help meet our budget and provided us with alternate options if something was not going to work. He provided us with multiple quotes so that we could decide if we wanted to include or exclude different options we talked about based on the price. He was always prompt with his responses and put no pressure on us to commit. We really appreciated a company that was willing to work with us and our schedules. The crew was also great. They arrived to work on time, and worked hard from start of day to end of day. The crew was courteous and respectful at all times. They even helped to entertain our puppy who watched them working hard from the back door. The progress that was made day to day was astonishing! The crew was diligent and made sure that everything was done right. Louis (site supervisor) consulted with us with on any issues that came up during construction and always had a solution ready. The job we booked included replacing our front stairs, replacing the patio landing at the bottom of the stairs and continuing that patio around and down the side of our house. In the backyard, we required our existing patio to be torn up, extended, levelled to stop water from draining towards our house and then replaced with new interlock that all tied in with the pathway out front and to the side of the house. Lastly, we replaced our back stairs and used our old patio stones to build a base for a shed to be eventually built in the back corner of the yard, and replaced the remaining existing grass with new sod. We had originally planned to re-use our railing in the front of the house, but the elevation of our front stairs changed with the replacement and did not allow us to re-use it. Riverwood Landscape covered the cost of replacing the railing for us and extended the final payment until the new railing was in. They took care of the problem with ease and great organization and made sure that we were comfortable with the completion extension by pushing the final payment until everything was 100% completed. The final product was exactly what we were looking for. We could not be happier with the end result. The team made sure to minimize damage to our neighbours lawn while working and fixed up any spots that were damaged. The little details are something that we didn’t really think about when we booked this job, but they are some of the things that stand out most to help give everything a clean look. When the team left our home, there wasn’t a single stone out of place. We’ve had many members of our neighbourhood stop by to admire the work and comment on how much they love everything that was done. This job was the first major renovation we have done to our home and we could not have felt more taken care of as customers!

Smita Meinzinger

This was our first time working with a renovation company, and I have to say, what a smooth process it was! From start to finish, Colin and his team executed perfectly the regrading of our backyard. We had issues with drainage, and the grading will absolutely help us with further problems in the future! Not to mention, they added in a waterproofing membrane to the extension of our house to keep the lousy rodents out and of course, the dreaded water from the Winter thaw! Hard-working, and excellent results. Totally recommend!

Rhea

I have had an amazing experience working with Colin and the team on my landscaping project - this included putting in a stone patio and garden bed in the backyard, gravel along the side of the house and two flower beds in the front yard. From the initial design to the final product, they took great care in ensuring my outdoor space looked exactly as I envisioned it. I appreciated the work Maddy put in to help me create a design that would suit my specific space and budget. Adam, Karissa and the crew did a fantastic job completing the work in a timely manner while making sure everything was done well. They took care of everything and were always open to any questions I had. I am so happy with the work, and excited to use my new outdoor space. Thank you!!

Sharon Wilson

The quoting was fast and reasonable. That is where it ended. The job started beginning of May and finished June12th. Patio Maintenance which I was assured my patio would look like new. The first crew took forever to complete the power wash and polymeric sand. The job was terrible ????. I told the project manager they better not seal it until he came and inspected the job. He admitted the job was terrible and had to start over and remove what was done. After a new crew was hired they did a great job of sanding and cleanup. The sealing was completed and it looks 100 percent better.

Nimmi B

I called Riverwood Landscape (based on their amazing reviews) to ask for urgent advice on a job actively being carried out in my backyard by another company. Colin was amazing! He patiently walked me though the process and gave me options on what could be done to solve the problem. Even though this was not his project, he even offered to come by to take a look and asked me to send pictures so he can give me accurate advice! This spoke volumes in terms of his character and work ethic! I will definitely use his company for work in the future and I highly recommend him!

Margaret Jones

Colin's team did a super job! They were thorough and removed all the debris when they were finished, also pleasant and communicated well. It's a pleasure to look out at our yard again!

Mohamad & May

I spoke to several companies and Colin had the best offer. Our yard was neglected this whole summer because we were extremely busy with construction work around the house. After Installing interlock with another company we were left with the lawn grade too high in one area and too low in another. Colin assured me that his team can get the job done and more, he was right. They not only fixed the grade in both the front yard and backyard they also trimmed the hedges rearranged plants in my flowerbeds and removed all the weed before laying out the beautiful sod. The project was completed today and I've already received so many complements. I am so happy and appreciate every single member of the Riverwood team, they were friendly, hardworking and responded to my concerns with ease. I highly recommend Riverwood Landscape, Thank you!

Laura Bevacqua

My husband and I needed someone for lawn maintenance this year, but we got off to a pretty rocky start with other companies, and it was a bit late in the season when we found Colin and his team. Not only did they help us out right away, their rates are pretty competitive, and the team is always courteous and professional. They have done a fantastic job looking after our property. Thank you so much!

Toni Nehme

I used Riverwood Landscape for my property for landscaping and snow removal. Riverwood Landscape did an amazing job. I recommend using Riverwood Landscaping for your needs. They provide professional services.

Matt W

An awesome place to work, with great management and friendly customer service. Riverwood Landscape takes pride in every job.

SandM Lavery

service was prompt, work was well done and the price was fair. We will use Riverwood Landscape again and would recommend their services

Carlie Burns

We just completed a huge overhaul of our backyard with many thanks to Colin, Karissa and the team at Riverwood Landscape. Our project included a large composite deck with built in lighting, a flagstone patio, and multiple gardens. The multi-directional slope of our yard likely made the project difficult to manage, but you would never know it. The team was super helpful, and always a pleasure to see in the early mornings. We’re so thankful for all of their hard work - Our backyard is a dream!

liz schieck

Colin met with me to discuss the work. We talked about repairing a flagstone walkway that had to be rebuilt. He knew from looking at the original work what the requirements were and how to move forward on the repair. Colin set up a date to have the work done, and while I was not present It was great to come home and see the completed job. Thank you to Riverwood Landscaping for an amazing job.

S. C.

French Drain Installed. April 2021. Prompt reply and quotation provided. Scheduled and completed the project within a week. Professional team approach. Fair price for quality of the work. They kept us in the loop at every step throughout the project. We really couldn't have asked for better service and quality of work. 100% would recommend.

mar fornoville

Came and looked at the property. Never gave a price and or did contact us.

Mattyb B

Thanks for the great work and clear communications on our sod install. While it was a busy summer and schedules adjusted a bit, I appreciate how open you were in your communications with me. Big thank you to Eric for keeing me informed and Tanis for being flexible in connecting for an estimate. We will definitely connect in additional projects.

Paula Hutchison

I have waited to post a review of this company since they installed new sod in my back yard and created a shed base September 2020 because I was just so upset and the whole experience and best to take time for some perspective. They were a week late coming without notifying me. I had to use their unusual call centre to ask when they were coming. I had taken the original week off work to tend to the yard. I was unlucky to not be home EVER while they were pricing the work so had to convey through text or if lucky enough to speak with Colin ( apparently he is the boss ). I never met him. He never showed up despite serious concerns about the grading the team did. The amount of new soil that was added and quite frankly not removing enough old soil to deal with the weed infestation of which I’m having to deal with this spring. Same weeds growing back in same place. It’s pathetic. There wasn’t enough river rock and bare patches are easily seen. I’m a nurse and had the unfortunate timing of been called in to work the day they finally appeared. I did notice they didn’t roll the grass as I came home as they were laying the sod. I’m convinced there was hardly any new soil replaced. They came back and did a pathetic attempt to roll the grass. Being the landscape experts I thought they’re would’ve been an edge created between the river rock and grass edge or at least posed to the question. Another lame attempt to rectify that with cheap plastic edging just sitting on top of the soil. Which now I have to remove. I’m also pretty sure the shed base won’t work as they created well below the grass edge or at the very least more adjustments so shed door can swing open. I would really think twice about using this company or watch them very closely at the quality of their work. I regret paying them in full to be honest.

Gary Bouchard

It was a pleasure dealing with Colin. He was very prompt, courteous, helpful, and professional.

David Corbett

I take great pride in being an employee of riverwood landscaping and enjoy being part of such a professional and welcoming company.

Alex Culp

Colin and his team were great from start to finish for our patio installation. Maddy came out quickly after we requested a quote to discuss what we wanted to do and put together a detailed plan and quote. Any questions we had or changes we wanted to make were dealt with quickly and efficiently. Even when they were unable to get a certain type of stone, they created a new design right away and called to get our approval. After the work was completed, Adam did a walk around with us to make sure everything was up to our standards and done properly. In the end, the work looks fantastic and the whole process was easier than we could have imagined. We will definitely be reaching out to Riverwood Landscape for any future landscaping projects.

Lisa Capotosto

Colin and his team were very professional from start to finish. Very happy with my backyard. It was a small project but never felt like it wasn't worth their while. They were flexible with changes that I made during the process. I would definitely recommend them.

Sharjeel Abdulla

Riverwood was able to come over and do a fall cleanup on short notice. The team was professional and did a good job. Attention to detail was missing as some stones were moved and not put back in it’s original place and some weeds weren’t removed. Colin assured me that it will be taken care of during their next visit. Overall I’m satisfied and will be engaging with them for long term services!

Lemuel Ng

Exceptional care and attention to details. Very much recommended, thank you and all the best always

Katarina Renata Busija

Maddy came out to talk with us about our wants and needs and prepared a detailed quote which clearly reflected our conversation. Karissa and the crew arrived and began executing the plan with precision, were open to feedback and suggestions and truly enhanced our gardens the way we envisioned. Colin was great about updating our invoice as the armours stone we needed for our project was unavailable at the time. Really pleased with the work and customer service and would highly recommend Riverwood.

Lori Moran

Colin and his team are fantastic! We have had many services for lawn maintenance over the years but no one else has come close in terms of quality of work and value. We could not be happier. Highly recommend for your lawn care if you are in Milton or surrounding area.

alana farrell

My parents' lawn and yard were an eyesore - flower beds full of weeds, junk all over the lawn, and a general mess! It was so bad that my parents could not get it under control. The team did a great clean up and plant care - weeded and mulched all the flower beds, edged the beds and the border between the garden and the lawn, got rid of all the dead vegetation, and cleaned up of the other junk. I still can't believe how much they did in 1 day!! I was impressed by their professionalism and the care they took in all of their work. It looks wonderful and will be much easier to manage. The before and after pictures are like night and day. They had open communication and kept me well informed throughout! I would recommend their work without hesitation. Thank you Riverwood.

Jordan Ward

I have had only short interactions with Colin, yet its clear he is a professional, well presented, and a true business - person. We look forward to a future partnership and long term working relationship with Riverwood!!!

cam potter

Colin and his team clear our parking lot - since we are a chiropractic clinic, we need the surface to be safe and clear because we have many patients who are mobility limited - Riverwood Landscape keeps our lot clear and dry. If you need a dependable service - Riverwood Landscape is your go to team.

Zac Wrixon

My wife and I were extremely pleased with the work performed by Colin and Riverwood Landscape. We hired them to clear, grade, and sod our backyard. The quote was competitive, the quality of work was excellent, and everything was completed on time and on budget. The crew was very professional and even rejected a load of sod from the supplier because it wasn't up to their standards. We would not hesitate to use Riverwood Landscape again or recommend them to others.

Teresa Palubeskie

Had an emergency job and Sarah and the staff took care of me quickly and efficiently. Would highly recommend them.

Patrick

I don't like giving bad reviews but they don't respond if you just have a "little project". I was in contact with Colin but after the assessment by Maddy, they never responded back even after messaging. Not sure what happened there, but it would be much more professional to just respond with rejection than not all. They all seem nice people. I just hope they improve on this part.

Samual Zajdlik

I own a commercial building in Guelph and needed a company to provide snow clearing services. Colin has been great to work with. When we needed some additional areas cleared, Colin came out personally to note changes and ensure that the service met our expectations moving forward. As a fellow business owner I can attest to the fact that this type of humility is rare. Keep up the good work Colin and Team. Highly recommend!

Jack Smith

Terrible company, did not complete job properly. I know other people who tried to use them and did not get quotes back or anything. This company seems like an unorganized bunch of kids. Suggest to use someone else.

James Wegenast

My experience with Riverwood Landscaping is that of a professional, honest and courteous business. I have known Riverwood to take pride in both customer service and workmanship.

Laura Penney

I am very happy with the work Colin and team did on my property. We got off to a bit of a slow start but Colin made up for that and once they got going the work was completed on time. Any concerns or questions I had as the job progressed were dealt with promptly. I would definitely hire this company again.