Reviews of Guelph Building Supply (Gardener)

Royal City Outdoor Services

Great prices and always there to give advice and a helping hand!

G S

Horrible customer service.

Jason Fowler

Knowledgeable staff, great prices and quick delivery.

Mystik Gaming

Showed up at 9am on a Saturday. Immediately got loaded and on our way. Good job!

Mike Lelievre

Nathan and all staff are friendly and very helpful. Pricing is competitive.

Ravi Rai

Excellent service . Bought some gravel and stones for my front path. Nathen was very helpful. I will keep coming back.

Benjamin Pickard

Fantastic experience every time I go in there. Especially for drywall, for ~$1 more per sheet it's delivered into the house for you. Fantastic service and great crew. I just had a deliver of 100 sheets and it was a bit of a walk to the backdoor and the guys did amazing. I'll be going here next time!

Kenny Falardeau

Amazing service. They are very experienced. They do not sell you items that you may not need. They ask you the right questions to make a good purchase. Their deliveries are very punctual. Great driver's too! I bought everything to do my own interlock driveway from here and continue to go back. Chris was awesome to work with from estimate to delivery.

Dave Lubrick

Awesome customer service. Really friendly & knowledgeable and prompt! Delivery was super quick! I'll be in touch for sure for all the materials i need for my next project in the spring!

Silas Wong

Cheapest price for mulch delivery per sq yard. $30 delivery at $50/ sq yard of natural coloured mulch is as good as it gets. This place also has a large variety of house repair and landscaping supplies. Nathan was helpful in every way and not pressuring or annoying. He was relaxed and comfortable. I appreciated that.

Jimmy Sousa

Ordered $3,000 in drywall. 40 sheets came completely damaged and sent them back. They denied sending 40 sheets. Proceed with caution when dealing with this supplier, they don’t take care of contractors.

Oscar Clifton

Used Guelph Building Supply for some of our jobs in Guelph. Great customer service and prices!

Laura Stewart

I called the store to see if they had the pea gravel that I required for my patio, the sales rep knew exactly what I was looking for and even provided extra materials that he knew I would need. Delivery was the next day and the total price of the materials/delivery was very fair. I would definitely recommend this company for your building needs.

Michael Chumbley

Always great service, ran into a small problem due to my own incompetence this past weekend, and GBS came through, even had the additional material I needed delivered same afternoon. Allowed me to keep working and get my project complete. Thank you Chris and team. Definitely back for my next project.

Christine Ross

I imagine these are great guys and a great company. However I recommend dropping dirt/gravel off at the proper address next time. I find that google maps is very helpful in determining whether I'm on the proper street or not. I also recommend leaving a business card or a notice of sort when dropping off your products. That way, if you delivered them to the wrong address, you don't have to find out 7+ hours later after your customer calls asking for their dirt.

Rigel Rozanski

Ordered topsoil, and they sent me what can only be described as clay fill. Rock hard soccerball dried clumps. I'll be lucky if I can grow moss on this

Enio Didomenico

Great staff. Great service.

Looknauth Ramsahoi

I purchased 3 yards of gravel and requested delivery to be deposited on the trap laid out since the window of delivery was any time during the day and could not wait around to be present for such a long time. The tarp was 20' x 20' and weighed down with rock between 3-6 lbs. Yet some gravel was spilled on to the lawn. I was rather irked by that at that time, took a picture and cleaned it up since we wanted to get on with moving the load of gravel away from the driveway. About 2 weeks later I called to reorder some more since we decided to scale up the size of the patio and as a matter of fact mentioned the issue of spilled gravel. Thought it would be helpful feedback to prevent recurrence with the order I was about to make.Was asked to emailed the pic. The response after their review of the pic was " that is minor and there is nothing we can do about that". This was not the quality of customer response I feel would be the hall mark of good customer service. Guelph Building Supply feels that it is. So I must be in the wrong or silly to be concerned about gravel in the lawn and any possibility of a lawn mover spitting missed gravel from the lawn at a car in the driveway. My take home perception was that Guelph Building Supply Manager is not serious about feedback for improvement. Please appreciate that people don't like to make complaints, nor are they looking for discounts. Most times customers just want to get decent service so that they can feel happy about their purchase.

Carl Anso

Amazing products, fantastic service. Highly recommend this Guelph Gem

D ROBB

a year ago, Guelph Building Supply helped me with a patio I was planning on doing. They were amazing. Do you remember years ago when Guelph didn't have Home Depot and you could go to 2 places in Guelph and get all the help you needed? Those two places were Root Home Hardware and Stan's Plumbing. I put Guelph Building Supply in this same category. A ton of preplanning has to go into a patio, everything they did for me to complete - just the plans alone was worth it. GBS goes on my list of places I can go and get answers to whatever I'm planning, not the case every time you go to the big box stores. HD is not bad, don't get me wrong, same with Rona, but GBS is worth checking out

Colin MacMillan

Great experience in our first season dealing with GBS, Nathan, Dawn and Shirley handle the front desk and all our requests with great efficiency and care while Mark loads us up in a timely manner. We will continue to order here for years to come.

Calvin Hutchinson

The employees are knowledgeable, easy to work with and very helpful. Excellent service and product selection.

Matthew Pellizzari

Great customer service, communication and very professional! The staff will do anything to help you, I have even seem them run in the yard where there was a line up to serve customers faster! You wont find a better place to get building materials in the city of Guelph!

Mc C

Cold faces as if you owed them the money, Terrible customer services!!