Reviews of Fort Mcmurray Home Hardware Building Centre (Gardener)

Moose

Good store for all your home needs, Canadian and local, important to me

Masooma Syed

Lack of Customer service. Hard to find support.

Brad Thistle

I only wish I could see their inventory better! They sell smokers and grills but the online inventory is not reflecting what they have! Love the renovations! Store is laid out good, but exiting the store is somewhat confusing! If you have no purchases, you still have to wait in the lineup with customers waiting to pay!

Marsha Titus

Excellent customer service!???????? Great products, always a pleasure visiting.????

Natasha Nicole Ruskowsky

Awesome selection from gift giving to home decor.Loved what they did to the store!

Gordon Bonenfant

Clean, well stocked store with friendly, knowledgeable staff. Great store.

Chrystal-Anne Jones

Always have great experiences with friendly staff.

Chris Rapati

The employees are helpful and knowledgeable. More so than other hardware stores. Smaller store but mostly has what I'm after, 95% of the time roughly.

Matthew Lewis

Very helpful staff. Quick check out lines.

chris thor

Staff is very helpful and the store has some really interesting products not expected at a hardware store

Maynard Hebert

Great selection clean store friendly staff

UDAYASHANKAR GANAPATHY

little pricey and not sure when downtown will open? Marylin in Plumbing is awesome

BILLY LAKE

Great place,great people

Jignesh Patel

Great staff (Lori, Nikkol, Ted, Kelly and others) at Lumber Desk. Would do business with them again. Nice locally run business. Way better customer service than other hardware stores in town.

Shauna Whaley

Thank you for still being open! Found exactly what I was looking for today

AdS

I really want to support local, however its challenging when you experience the amount of attitude than some of the staff members have. I said some as most of the people there were pleasant ...thus the 3 stars instead of 1. Question, how can a professional retail business allow their staff to have a sign on their desk with profanity, at eye level for young kids to read? To add insult to injury, the swearing of one staff member at the front desk was unacceptable for a retail store. This is a retail store not a bar! Sorry I can't support Home Hardware until they realize that they are retail store and act professionally. There was some good. The staff on the floor were friendly and polite. The selection is of course small due to the temporary relocation, but they did a great job focusing in on the key things you probably would need from a hardware store. Home Hardware also has a pretty decent selection of Christmas "stuff" including outdoor lights, Christmas tree decorations and wreaths. Home Hardware is a good local store that just needs to realize they chose to invite the public in and be retail store ...thus please be professional from entrance to exit.

Mike Keeling

A lot of selection. I'm always annoyed by the receipt check on your way out the door.

Andrew John

The staff know what they are talking about and are very helpful

TyandShelb Kennedy

Ted at the limber desk was a fabulous help. He literally made my day. Took the time to explain two different products in full detail. Exceptional customer service.

valence rumbolt

Friendly staff

Bee mirza

Beautiful decoration items as your desire. Ideal location free parking free handicap parking handicap access customer washroom Excellent customer service and sales repa always around you for assistance sbst ever you like and they will come up with beautiful ideas and advice

Ty. Higgi

Regular hardware store.... Some things on the expensive side over all have what you probably need in a hard ware store.

Tabitha Michel

Little pricey but I love the decor area and the staff is soooo knowledgeable! I'll pay extra because of that. ????

Brett Novakowski

Only reason I wouldn't give it 5 stars is because it doesn't exactly have unbeatable prices. Staff is great and it always has what I'm looking for.

Victoria Ganace

love home hardware. a little pricey on home décor. but could get anything else here

Craig Craig

Great guys. Jim is the best and knows his stuff. Ask for Jim when you go in.

Michael Adelure

Clean well arranged Hall with welcoming Service reps

Connie Jacobs

love it best place to work .

Braeden M

Helpful staff. Good prices and stock.

Colleen Jurgens

Too pricy compared to Rona

Norman Payne

Expensive but quality products

Jase Langille

Friendly and helpful staff!!!

Adam Petten

Great selection, but some items are pricey here. Lumber is usually the best in town

Susan Turner

Very helpful staff ,they took my Christmas tree to the checkout as I can had more shopping to do

Michael Johnston

The staff is super nice and the store is very well stocked. Great spot.

Rob Henderson

A tad pricey but I always go here first because they are the most knowledgeable building supply staff in YMM.

Barb Ann

Very helpful staff!

Michael Beresford

My first choice in town. Awesome staff and stock.

Greg Igbodudu

Great customer service at the Lumber department.Great Customer service.My door was fixed without extra charge.

Leo Patrick

Customer service is the greatest!

Patrick LeFort

It's a beautiful store since they recognized it! Great work homehardware fortmcmurray! I'd suggest finding room for a cart coral somewhere closer to the door. But only because people are lazy and will leave them in front of the exit. But that's not your guy's fault, customers are just super inconsiderate. The staff at this location was exceptionally friendly!

Craig Nicol

Not necessarily the best prices, but the most knowledgeable staff

Alex Airey

The associate in the electrical section was no help, didn't even know where common items are in the section

Finn Larsen

Great selection

Drew Wilson

Its a good store, lots of stuff has been added since the flood, they even expanded the store floor.

Brittney Lalonde

Prices are way over priced most times but a decent spot.

Vaden Ellsworth

Huge variety of items.

Alee C

One of the 2 hardware stores in this toowN...a

David Rurka

Beautiful store and awesome staff! Thanks for the help on my weekend warrior project.

Royce Kwan

Nice selection and friendly staff.

Rob Meintzer

Seemed to take a long time just to pick up an online order.

Rick Mercer

I don't like going too their much, I hate how they clutter their aisleways. And no choice to bump into other people.

Qdjcw Jiang

Good place for shopping.

Taras Andrusiv

The store is always clean and staffed with honest knowledgeable employees. One of the best hardware stores in town.

Alan Duffy

It's a nice Home Hardware Store. Great staff. Clean and well organized. Fairly expensive. A large variety of items.. smokers, BBQs, appliances, paint, Power and Hand Tools, moldings, etc...,

Monica Buffalo

It is always great service for my family and my friends......

Travis Kendel

Knowledgeable staff, great prices, very friendly, and always willing to extend a hand to help! My preferred Hardware Store.

Rodney Fehr

Great service! Super friendly!

jem T

Great people. They are always ready to help the customers.

Katelyn Keating

Staff were super friendly and helped me get my keys cut before closing!

Aneta Bemister

Very nice and fast service from the staff

Jerome Liow

Friendly and helpful staff.

Mack

Props on really stepping their game up on the renos! Great layout, staff is always friendly, very welcoming environment. Definetly my preferred hardware store. ????

Chad Maximchuk

Great Staff Great products Big Chain Locally Owned.

shaun cormier

Had what I needed and the staff were friendly.

Dave Benoit

Good service and prices.

Steven Crowe

Home hardware is great here in fort mac. They can often surprise you by having rare items. Plumbing especially. Friendly staff and lots of random stuff for the house too.

Linda Lylick

Awesome! The only store in Fort Mac that had the bolts I needed!

GHGK- Renegade

was down to the dewalt sale and it seems to me that they marked all the dewalt prices up and then discounted them ... not cool

Louay Maghrby

Everyone knowledgeable about the department they taking care of, and because I'm there all the time they make me feel part of their team :)

Astrid

Well stocked and nice seasonal displays.

Darrin Erwin

Great staff and service! Still dealing with temp location but they are pulling it off!

hamza EL GASOUANI

Very professional

Brandon Price

So many bits of hardware for my home

James Rhodes

You guys are getting a 5 star from me. Very helpful staff keep up the good work guys

Ernesto Albay

Limited selection on the product i am looking for. On the check out is poor service. Custo.er service should not keep customer waiting for usung only one check out. Use your customer servi e if your check out is taking too long.

Zach Wood

Very friendly and helpful service!

Scott Kerr

One of my favorite stores to shop at. So many great deals. Staff is very helpful.

dennis watrous

Excellent store! Love to support locally owned!

Cody Ivey

Great store. Anything you could possibly want, plus lots you didn't know you wanted!

Kelvin Dagg

Giving customers a run around is what they do. Selling products they don't even have in stock. Nice waist of time

Dave Yayechnick

Knowledgeable staff????

Jackson Avery

My husband and I were very disappointed with the service we recieved here. We were shopping around for paint to compare prices and quality and the young man at the paint desk was very unhelpful. He couldn't be bothered to help us. So my husband and I decided we were going to leave if this was the kind of service we were going to recieve. The boys name was something girlie. I can't remember the name. At a different time when we were purchasing molding we had a very pleasant exchange with a gentleman named Warren. He was very helpful and informative. Later when we were paying for the product we had a really bitchy cashier. She seemed distracted by one of her friends and seemed more interested in the conversation she was having with them then helping us. The name on our reciept was Amber. We generally like this store but with the customer service we have been getting since coming back from evacuation standards on employee hiring seems to be dropping.

George VDM

They have a very good selection of construction materials and the staff are really friendly and helpful

Richard Hall

Staff were awesome, and I have to give a huge shout out to the gentleman his brother and friends that were in the yard picking up supplies to build a deck. They delivered my shed package to my place in Timbetlea. Thank you thank you so much.

Brian Mills

Helpful staff, good selection, small town appeal.

Maygen Heap

Great selection and customer service.

Elham Saeedi

I love this store as their staff are very helpful and knowledgeable.

Mr Poopybutthole

Funny staff and lots of products in store.

Rizwan Muhammad

Found whatever I was looking for with better price.

Andrew Campbell

Great selection of everything. The staff is always welcoming and put a lot of effort in keeping the store looking very good.

Jessika Woolner

Love that they are pet friendly!

Jennifer Wallis

I had the worst experience ever today and I have been coming to this place for years! Amanda in the paint department was the most rude person I have ever met in customer service ever! Aside from her throwing a book in our face and saying this is all we can offer then walking away to return to the two fellows she was having a grand visit with. She talked over top of us cut us off when we tried to explain what we were looking for in the first place. Not to mention being able to understand a word she said was near impossible. Then when we stood in line for her to finish her visit with the same two gentlemen. And ended up walking out with no help and no further ahead. I'm sorry for this review but I could not believe what just happened.

Sheila DeGiano

Always friendly and welcoming. If they don't know the answer to your question they find someone who does

Troy Thomas

Best hardware store in the city, hands down.

Allan Jansen

I'm glad HH is finally open again. Its always a pleasure to visit this store

Donovan Biggin

I had to deal with the manager after the rebuild and what a joke poor quality service will not deal with them ever again they sent rotten molding lumber to my house and they didn’t want to take it back

Patricia Wells

Always appreciate the friendly and very helpful staff. Today I had need of plumbing advice and got the answer I needed. Thank you!!!

Marilyn Snow

Nice

Josh Parsons

Been waiting almost 4 months for a fridge. Only to get told it can’t get delivered.

Graham Dàvis

A+ service from Chad

Brian Sterner

Prices were cheaper at Rona for the supplies I needed

Mr. Hayward

Lots of good gift ideas

Kirt Tiessen

The plumbing selection is awful and I bought a few milwuakee batteries there and was made to feel very uncomfortable through the process of getting the cashier to unlock the case and then she informed me that she would hold on to them until I was done shopping or have a staff member follow me to the cash register I was like what the actual fu$%!!!!!

David Dopson

Always a pleasure Shoping here lot's of Friendly staff to help customers and they have odd but cool stuff as well as the basic stuff you exspect

Don Gorman

Staying open during this virus!

Nom Covenant

Great service!

Mercy J

Staff here is fantastic. Friendly and helpful. Store is expensive but to be expected. The kitchen and bath staff is great.

Dale Jesse

Very friendly courteous and helpful staff. Great variety of home decor, as well as hardware supplies.

Gary Merritt

Good service and courteous employees.

S M

Great products at great prices. Check in-store as they have some amazing sales! They even have a nice bathroom.

Chrissy Haines

Friendly helpful staff. Lots of selection

Neal Shea

It was great I had help in minutes on prices....and was in and out in no time.....good costumer service here in Fort McMurray !

P S

Nice new layout but it's no Costco. Why are they checking the receipts when leaving the store?

Blake Rudofsky

Knowledgeable staff and great selection, the quality of lumber needs improvement

Ash Sharma

Helpful staff and good prices

Shirley Livingston

Service is easy to find. Knowledgeable and helpful

Marc Greenwood

Stock is not always accurate but staff is helpful

Jarrett Grams

Easy to find things. Staff are very helpful and friendly

Arron Osmond

Had a couple problems with my plumbing. The staff (Marlene and Jason I think) in the plumbing section were quick to ask if I needed any help and very smart. I got exactly what I needed and a bit of knowledge about how to prevent the same problems in the future. Thanks

Coulette Haineault

Nice stuff a bit pricey.

Trent T

Terrible people pass over people with qualifications due to a disability

Wes Kuzniar

It's not just a regular big box store. You can find there a lot of unique accent and decor items that you would normally expect to see in a small private stores.

Gabriela Langan

They are pricey, wow!

Kevin Boland

No prices. It’s a waste of time for me. Would like to mow the price before I buy something. Just saying. Thanks

Tracy Osmond

Love home hardware fort mcmurray and the gentlemen who works in plumbing, Jason was great, very good at what he does and knows what hes talking about! Finally, a customer service guru! Thanks! ☺

April Breadmore

Kristy and Jason and all the staff are Awesome!!!They are the reason that we shop local!!

Adam Hussynec

My one stop shop for all home and hardware needs. Locally owned and operated so they are committed to their customer base. The staff always goes above and beyond to help with any needs or questions. Go check them out!

Matthew Thompson

Went in looking for a Thermopile, walked around a bit found someone asked him where to find one and had the old one to show him; without saying one word he just pointed to a shelf then walked away.... The shelf only had thermocouplers which was not what I was looking for. Not mad they didn't have what I was looking for just very disappointed in the lack of care and service. I left and found what I was looking for elsewhere.

Fredrick Ellingson

Found what we were looking for at a decent price.

Mohamed Razian

Friendly place

Beatrice Sainsbury

Beautiful store lots to see there...

Steven Mckeown

DUUUUUUUUUUUDE!!! SWEEEEEEEEEET!!! That's all you need to know. Grab your keys and head on down. Just don't forget where you parked your car!

Tara Skeoch

When store hours are posted until 6pm on a Saturday, it would be nice to show up at 5:30 and not have the store be closed.

Robyn Heather

Horribly embarrassing because I walked in the store with a back pack on. Was treated like a criminal in front of a crowd and chased out of the store. Will never shop at Home Hardware again.

Bill Rockwell

It has everything I needed and friendly staff.