Reviews of Edo Japan - Thickwood Heights - Sushi and Grill (Gardener)

longboardguy

Decent dinner,

Jason Cassidy

They should just take sushi off of the menu. They don't have enough staff for it. I waited 45 minutes for sushi.

Natasha Nicole Ruskowsky

We just can’t have nice things in Fort Mcmurray. If you have allergies please save yourself hassle and do not eat here. Requested no mushrooms on my meal. My meal came out with mushrooms. I brought it back up and they took my bento box behind the counter. Then returned it to me a few minutes later. They obviously just tried to pick out the mushrooms, as there were still plenty left underneath. Pretty disappointed with the service

Caleb .O

Good food

Landon Maits

In my opinion this was an absolute rip off. They forgot 3 parts of our order and charged us 115 dollars for a platter that would have been 4 bowls at the price of 12 dollars a bowl. I will never ever order from there again after they sent this to us. Just threw it all in the garbage it was so bad.

art thayer

Delicious. Hotand Fresh Food Friendly service. Spotless Restaurant.

L King

Took over 50 min to get California rolls. If you have all day to wait...

J. Jude Groves

More sauce but meals are good

John Hussynec

I had ordered a chicken/beef yakosabi. Sumo sized. Extra veggies. And after receiving it. It was small. So i paid an additional $3.50 to get double meat. I had came home and my meal was so small. Very little meat. And literally 2-3 teaspoons worth of teriyaki sauce in a tiny plastic container. After calling. No manager was there. “Ann” whom answered the phone would not take my message to pass to the manager nor my number. I was told come tomorrow when he’s in. Absolutely horrible. And insulted how unprofessional “Ann” was. I strongly no not recommend this location to anyone. I have ate at Edo numerous times and this is the first and last time i will be wasting money at this garbage location.

Brian Perrins

Darkroast is very weak in thickwood

Harvey Anstey

Received a bowl of rice with about 5 pieces of meat and about 1/4 cup of vegetables if that will NEVER ORDER AGAIN ????????????

Dorian Andrews

Quick and friendly service every time!

Andrew

Service I received was worst than awful. Ordered a meal via skip the dishes and is still waiting for it to be delivered. When I called no one picked up the phone. I was not able to speak with anyone until the following morning. I was told that its not the restaurants fault and I should contact skip the dishes. She showed no regret at my bad experience and was more interested in passing blame. I will never eat at this restaurant or any of its location ever again. I go only where I feel appreciated.

Cathy Jarvis

Good food - efficient, tasty and correct... but still fast food.

Mike Smith

It would be amazing if for once I got the extra meat and veggies I’ve paid for !

Raylean MooreeceGreen

Excellent food. Would recommend to anyone

Adam Petten

Worst place to order a sumo size meal, plates was not even the regular size, they don't give you any complements for food, that happens twice to me, never come back again!

Yollanda C

Skinny noodles...love it

Michael Johnston

Borough friend here for his first visit. He may have been living under a rock because Edo is a go to spot of mine. This location held its own against the quality stuff that Edmonton puts out. Maybe just a smidge lacking in wuality. Nothing that would keep me away. Sukiyaki beef well done extra crispy with no mushies.

Sonia Chiasson

I love Edi

Family Dogbe

Delicious food

Fort Mac Collectables

The service was a bit slow had to wait a little over 20 minutes. But the food is amazing and the atmosphere is calming in a way. Good seating and a wall dedicated to Japanese food/desert. Gets a very respectable 4 stars.

Emily Reykdal

I stopped in today for a late lunch and the place was very clean and the staff well all so friendly. The service was fast and correct for what I order. I will be returning to this location next time I’m craving EDO!

Kendra Thomas

Decent , friendly staff

Louis David

Food was sort of ok. Staff seems to be unhappy and not motivated at all for whatever reason.

Cathy Dreier

Good little spot to stop for a quick healthy bite to eat. The staff is super friendly and enjoys their food too.

ZIGNIMUS

Ordered a double chicken double beef bento box with noofles thru Skip the dish. When order arrived an hour and a half later/only a 5 min drive the order had rice.. I called edo asked to speak to the manager, they said there wasn't one... She hung up on me, so I drove to the store she told me tht the order was right and I couldn't order it with noodles.. Until I pulled up the order and proved you could.....Then they remade it.. But never put the shrimp extra I ordered on it or the sides even after I returned the original.....very disappointed.....

John Odeleye

Decent food little pricey. Fast service

ImGoingInStyle

Delicious food, excellent service.

Lori Mosure

Very disappointed compared to other locations

Joseph Sebastian

You burn my food almost every single time, you guys need to hire a new cook.

Logan Mann

The sevice here is absolutely awful. You guys are brutal to deal with . I have blonde hair and recieved my order and told them there was a long black hair in my teriyaki bowl with proof. and they said it wasnt theres when THEY ALL HAVE BLACK HAIR. They cant even admit to it or refund me or even just simply give me a new bowl . . You guys dont even deserve any sevice / business through this pandemic. Just awful . Take care of your customers especially in a smaller town.

Braiden rice

Good food fast service and some good looking cooks.

Cuauhtemoc Ramos

Asked for 3 large bowls of just noodles. There was a bowl on the counter with food in it and I said 3 of that size of just noodles. So she charged me 3 sides of ramen noodles. Then the cook pulled out 3 small bowls. I said no small bowl I want 3 of that large bowl of ramen noodles. She said that side of ramen is half the size of the large bowl. I said ok I want 6 sides then. She then charged me 6 sides of ramen noodles. I then realized I paid for 9 sides of ramen noodles and said I didn’t want that much food. She then didn’t understand English and no longer talked to me. I couldn’t get a refund. Gave me 3 large bowls overflowing with noodles that she mashed down with a lid to fit in the bowl. Didn’t give me any napkins, cutlery, or my receipts.

Steve Hale

So good... chicken and beef teriyaki is the only thing you should order here...

Elecia Brown

The sauce must be watered down. Can not taste it at all. Super bland food. The edo in the mall is good so go there instead of this place

jessica D

Ordered through Skip the Dishes, and the food was amazing! Hot, tasty, fresh, and very generous portion sizes. This was mine and my family's first time having Edo Japan and we can't stop talking about how good it was.

Chrissy Desmarais

Very good food!! Good service with friendly staff and a clean establishment

Fernando Oliveira

Great hospitality!!!

Raj R

The wait time this location is rediclous and this is not the first time I will never go here again.

Vancity el

Nice inside, has seating for dine-in

melissa potter

Terrific experience, contacting HQ about my experience here. Absolutely horrible.

To Me

Always made the way I ask. And easy meal to take to work