Reviews of Paul's Garden Centre (Gardener)

A Boichuk

Amazing place and the staff, especially Hannah, are very helpful and knowledgeable. I highly recommend them.

Carolyn Wells

Was very helpful

Shams AbuBakr

Nice place to buy your garden tools and garden supplies you can find a lot of a good idea for a garden ornaments as well nice and friendly staff a video longer welcome. Explain me and introduced me about the store they have an indoor display as well as outdoor display nice local store open all year round

Lori Springer

Expensive.

Motaz Farag

Great friendly staff, great product, great service.

Mohamed Chehab

Saw you on a rerun of Rich Bride Poor Bride, sick sick SICK fountains Thanks so much

Melanie

Found this little garden centre today and it had everything we needed. We'll be shopping here from now on!

Felicia Chini

I would give this place more stars if I could. I reached out to a dozen greenhouses/garden centres in the Niagara region when I first decided I wanted to add plants/flowers/shrubs to my front yard. I knew little about gardening centres in the area, and even less about gardens. I received more help and support from Maggie than I thought possible. She called me within half an hour of my very general online question, and she spent at least an hour on the phone with me, answering all of my questions and helping me decide what would go where. She made recommendations that I never would have considered before talking to her. When I went to pick up my plants, they were simply beautiful... so healthy and well maintained. And everything was so much more affordable than I had seen advertised from big gardening centres! I planted them over the long weekend, and some are already close to blooming. After this incredible experience, I can't imagine going anywhere else for any of my gardening needs. I've even had a few neighbours comment on how beautifully healthy they look, and they've made the trip to Paul's Garden Centre to fill their own plant beds too.

Rodney Wolfendale

Friendly knowlegable staff, prompt delivery and reasonable prices. Great local business.

Caroline Wharton

Incredible gift shop...very unique pieces

P B

Ask for Maggie. She’s incredibly helpful and offered a lot of great information. Excellent selection of shrubs and trees.

Yoloswagkingthe1

Terrible place. Difficult to navigate. The workers are mean and don't help at all. I recommended not going here. You will regret it

Don Portanova

Friendly and helpful staff. Faster service than the other garden centres. Fair prices. Support your local small business!

Jessica Arcaro-Ingram

I just wasted 30 minutes - I went into the main building as a first time customer, I didn't know where to go. The cashier was helping somebody, so there was no greeting. I looked around and I'm pretty sure the cashier had forgotten about me until she sneezed and I said, "bless you", because she proceeded to play on her phone and watch a video (with the volume on so I heard the entire thing). When she finally realized I was there and asked me if I needed any help, I was directed outside to the garden area. The two ladies at the Garden area were more than helpful, answered my questions, found exactly what I was looking for (1 of 2 things that they had in stock), made a recommendation from what I asked about, and advised me to put the plant that I was going to purchase in my car and go back to the main building to pay for it. I'm then drove my car back to the main building so it was parked outside and in clear view of the cashier desk. That didn't seem to help because the cashier had left. I waited almost 15 minutes, the phone rang twice and at one point I could have sworn I heard someone walking around. I had enough time to go to my car, get the plant, write a note on the slip that I had to leave, get in my car and drive away before I saw the cashier waving at me.

Molly Mableson

Great helped alot answered all questions

Carissa Ready

Worth the drive to, the product selection here is incredible. Garden statues, monuments, decorative urns, angel gifts, unique solar garden lights, stained glass ornaments & very high quality plants! You’ve GOT to check this place out for hard-to-buy-for people!

Rick Arnds

Will not get into the details of our horrendous service experience with Paul directly ... but needed to state publicly that this is a business I will NEVER recommend to anyone. If and when conversation turns to gardens / Garden centres / customer service experiences ... “stay away” is all that I will ever say about Paul’s.

Shane Leedham

Paul was a great help picking out what we needed for our garden and hedge line. His son and helper were fantastic and professional during the install too. Great prices. Highly recommend them

shelley calleja

Not much of a selection of flower had nice garden props and lots of garden dirt and fertilizers and a little over priced

Noah

It has lots of out door thing like decorations

Crs Fucauu

great rocks, great prices, great service

Carolyn Ambrose

We got very thorough information and extra advice on getting our lawn back to health.

Colleen Veltri

Love this place!

Paul Glasbergen

Shop packed full of great all things garden!! Bought some great looking planter pots. Will be back for sure.

J Robinson

I have purchased a few plants and potting soil here and have been pleased with the service, that is, until now. Two weeks ago I purchased two subtropicals - Bromilade and Anthurium. They looked great in the store. There were no instructions for the Bromilade and few for the other. Two days after acquiring them, the Bromilade's leaves have begun to brown. The Some of the Anturium's leaves began to brown as did the only open flower. Within a week, I had to trim off 5 leaves, 3 more began to brown and now I have to remove them. The other two flower buds have still not opened and they are turning black. Today I stopped into PGC for advice. Their answer was, "ours are doing fine, not sure why yours are not". The woman that sold them to me said, "maybe they need fertilizer?" And when I asked about drainage for the Bromilade she said it definitely needed that. Then I showed her the two in the shop that were exactly the same, closed pot with no drainage. Her answer was, "We didn't pot them, that's the way the came." In other words, 1. They don't know their products; 2. They don't know how to care for them, 3. They don't seem to much care. These two plants were not inexpensive - $45 and I'm TICKED OFF that they appear to be dying AND the staff obviously don't know what to do. When I do business somewhere, am I being unreasonable to think the staff should know their product and product care? I guess I'm going to be giving all my business to Vermeer's.

James Lalonde

People are so friendly and the service was out of this world even under these conditions now there spirits are still good

Kelsey Warkentin

We couldn't be happier with the amazing work Paul's crew has done to our yard! Very reliable, fast and gets it done right.

Jason M

Nice garden centre with good service and selection.

Rick Porter

Good advice friendly staff

David McKay

Had great service helping me pick out trees, knowledgeable and friendly staff.

MaryAnne Gajdek

Good selection. Great staff.

Heather Lambert

This was my second and last visit to Paul's Garden Centre. The first time I was there was several years ago. At that time I found the staff not very friendly and not that helpful. I decided to give it another try as I was hoping to find a few annuals even though it is late to buy them. There were three staff standing at the entrance to the garden outside. One stood in the entrance and asked if she could help me. It didn't seem like the friendliest greeting. When I said I was looking for annuals, she said that they were all gone, and continued to stand in front of me. I had to ask if I could look around before she moved. I then went to the cashier area, which was outside due to distancing requirements. There was a line for the cashier but as I had not purchased anything, I was browsing at at few decor items that were in the booth. The woman at the cashier stopped in mid transaction to tell me that there was a line. At this point I left. With garden centres like Vermeer's and Rice Road Garden Centre, I don't know why anyone would go to this place. The staff need a course in customer service. I'm not sure if they actually know anything about plants or gardens as the conversation was ended before it started.

shawn fitzgerald

Beautiful tree as usual. Highly recommended.

Kelly Taylor

Nice selection of bird feeders and houses and cement sculptures

Margaret Bland

First time here..... The staff was helpful and carried my plants to the car. I'll be back! ????

Gryphon Depew

Helpful and friendly.

Smallpiper

Lots of stuff at good prices. But beware if returning items. One crabby cashier!

Marion Morrison

Excellent customer service. I hadn't received a call back from another garden centre after waiting nearly 2 weeks. Decided to try Paul's. Someone actually answered the phone and I placed an order for topsoil delivery. Paul delivered it the next day. When I told my sister about the awesome service here, she placed an order the next day. This is where I will shop for all my gardening supplies from now on. Very satisfied with the service.

Sharri Smith-Beam

Lovely place! Staff very helpful and friendly.

Tom Johnson

Smaller selection of plant materials. Lots of garden decor items but poorly displayed and not well maintained. Very, very limited selection of gardening tools etc. Medium prices. Free onsite parking.

Paul Anders

Got some gravel for outside, helpful and friendly staff helped me to load the bags in my car

Linda Work

Very helpful. Great suggestions. Large stock of many many garden items!

Murray Downie

Normally a great selection of Christmas trees but because of covid, the 2020 selection was somewhat limited.

Glenn Book

Great staff, lots to choose from and they stand behind their products

Flo Disher

Really wonderful stuff l will return

steven stortz

Great service

Pablo Chaves

Very helpful and knowledgeable staff. We were looking at buying our first tree and they walked us through the whole process of planting it and caring for it, and were able to answer any questions.

Sarah Burgoyne

Very helpful staff

Vickie Stephenson

So many times that I've been looking for my gardening needs...I wind up here! They have an amazing and super helpful staff. Today was the best by far!???? To my wonderful rock friend waving hi and welcoming me, the girls that helped me load all the bags of bark and my new amethyst fairy...Thank you for making my day Vickie ????

Marcus Bryan

Large selection of supplies. Very helpful staff.

Crusingfran

Got plants I wanted here

Liz Haardeng

Excellent selection of very healthy plants that were resonably priced. Left with a beautiful huge tree for under 100.00. Same tree elsewhere was considerably more in cost and much smaller.

Pat Cooper

They have an amazing selection of garden products and decor

Anne Agnew

Good quality

Mel H

We hired Paul's Garden Centre to do some landscaping for us. We are so incredibly happy with the landscaping they did. It's looks beautiful and really changed the look of the whole property. The staff were very helpful and spent a lot of time with us picking out plants. Paul was great in helping us to plan a garden that was ideal for our needs. Their prices were great. The plants are thriving. The gentlemen who did the work did it all in one day. That would have taken me weeks to do and I definitely wouldn't have done as good of a job. Definitely worth it. I just have so many great things to say about this place. I will be back again.

Doris Walvius

Great place with beautiful things for the yard and yes they have gargoyles

Cory Leitch

GG

Caron Hendry

Fabulous selection and staff are always helpful and friendly.

Cheryl L

Very helpful I bought a real tree used it for Christmas then planted in back yard

Rob Stolk

Very informative and helpful

Jackie Olenik

I am a "shopper ". If I don't like a store then I don't go. I love this store. Friendly, helpful and chocked full of wonderful items for your home, gardens and gifts. Well worth your time to take a shopping trip to Paul's Garden centre...oh and a section for birders too.

Debbie McCombs

This place is awesome great stuff and very helpful and polite staff

Steve Fulop

Great selection with reasonable prices. Very nice quality plants and a big selection of landscaping items! Also they can deliver! Great place to go for all your lawn and garden needs!

CHERYL Pawlick

Beautiful garden statues

Randeep Butalia

Quite elaborately stocked, all year garden centre. Excellent job guys.

John Buliung

Best place in town for mulch....no weeds, no nails and holds its color. Triple mix is great, full of nutrients without the compost smell.

Tom Patryluk

My wife asked to get some plants she said lets go to Pauls. She found what she wanted, went in and paid , came out happy with a nice smile and said she saved compared the larger places .

Julie Holiko

Very friendly and helpful. I love dealing with them.

Peter Spyker

Great selection, pleasant service

Bettina Hansen

(Translated) Here you get everything for the garden (Original) Hier bekommst du alles für den Garten

Horst Riedel

Friendly and professional help always

Sean

Paul and his staff are very friendly and helpful. Great quality triple mix, and huge variety of itwms for your gardens.