We have all the information of real people who are buying the products and services of Pépinière des Sources - Sources Nursery (Gardener) around Dorval area (Canada).
At the present this firm has a rating of 4.2 stars over 5 and the rating was based on 120 reviews.
You must have seen that the average score it has is high, and it's founded on a very high number of reviews, so we may conclude that the assessment is very faithful. If many people have bothered to evaluate when they are happy with the service, is that it works.
As you know, we do not usually bother to put reviews when they are good and we usually do it only if we've had a problem or incidence...
This Gardener corresponds to the category of Garden center.
Many perennials and natural stones in stock, received a quote for planting cedars.
(Translated) If you are looking for a good product, good service, and a good sales policy, never go to that nursery. The owner lacks respect towards her clients and, also, competence. (Original) Si vous chercher un bon produit, un bon service et une politique de vente correcte, ne jamais aller dans cette pépinière. La propriétaire manque de respect envers ses clients et, aussi, de compétence.
During the spring flooding of 2017 when the city did nothing to help local residents this company stepped up to the plate and delivered truck load after truck load of sand bags to desperate people asking nothing in return. The kind of people you want to do business with.
(Translated) very good price, excellent service, nothing to say negative. (Original) très bon prix, excellent service , rien a declarer de negatif.
Fantastic garden center!
Great and diversified products, competitive prices, friendly and knowledgeable staff
I didn't really know what I wanted.... Peter and Gina helped me figure that out and it's their creative vision that turned my landscaping into a beautiful project and made me happy to go home. There's nothing like a beautiful entrance to welcome you home! Thanks again for giving my home the "curb appeal" it so desperately needed!
Excellent service and price. Peter and his team took great care of us and pride in their work for our backyard patio project. Strongly suggest you consider them for any landscaping and patio projects.
Do not try to hire this company to do any landscaping work for you, they will simply waste your time as other reviewers have said. I had the exact same experience, where the owner gave me the run-around for literally 6 months while trying to get a quote. I will never waste my time trying to give this company my money ever again. They clearly don't need it.
Love shopping for plants here. And have bought sod many times.
A bit pricey for the average homeowner.
I've been coming here for years; always a pleasure working with Peter and his team ✌
Nice people, but limited variety and expensive
I called them 4 times ( June, July, September 2018 and April 2019) to get a quote for some work in my backyard. They told me they would call me back and pass by everytime but they never did. I really wanted to hire them because my neighbors dealt with them. Very disrespectful. Not reliable.
Very helpful and great selection.
Got estimate to have patio blocks installed in our backyard.
Peter and his team are seriously top notch. They are a well run operation and do everything to make you happy. Have bought soil, boxwoods, stone and firewood. Everything was delivered on time and to expectations.
Amazing service. Thanks Gina !
Excellent grass seed selection and delivered soil by the yard. Well worth checking out.
A true one stop shop for all landscaping needs, from plants, to landscaping to building materials and patio stones they have it all. A local family run business for years that has grown in the West Island. Helpful and qualified staff to make all your visions and dreams a reality.
Really nice people
Great place friendly and helpful excellent service. ????
Wonderful place to get stuff for the yard. Very friendly, knowledgeable and helpful workers. Their products work great on Pointe Claire 'soil' (otherwise known as CLAY!) Will be a loyal customer.
Quite a few years ago, Pépinière des Sources (PdS) and their team did a complete overhaul of our driveway and front porch. We’ve had so many compliments about it over the years, and still do since it still looks just great. Later we did a retaining wall in the front lawn, again with PdS’ team. Then, last Fall, we hired them to do our backyard as during the summer we got rid of our above-ground pool and wooden deck. They did a wonderful terrace with a beautiful stone pattern. Gina suggested plants that are really a great fit. Everyone who came this Summer could not believe how beautiful our backyard looked. Thank you very much for the time you took to help us decide while respecting our budget and for the excellent workmanship of your team.
Love the personalities.
Stones ordered never come on time and sometimes when they arrive they are of the wrong type. When we call for deliveries the reply is “nothing is for sure in our store” . Edit (downgraded to 1 star as i see how they do business now): I just got a call from this merchant SHOUTING AT ME AND THREATENING me to remove my review and saying "remove the review or you and i are going to have a problem" , "do you have nothing better in life than writing reviews" while the stones committed to be delivered last week are still not delivered and contractors are waiting. As a customer i have the right be dissatisfied of a service or a product !
Very friendly. Super helpful. And Patient
Excellent staff here. Very helpful, and friendly. I needed help with a backyard project we were working on and the staff here took the time to give feedback and recommend some very key features! Thanks again guys!
I suggest you shop around. I've contacted Pep des Sources many times in the past for quotes for: 3/4" gravel, 0-3/4" gravel, pea gravel, triple mix top soil, regular topsoil, extra-loam top-soil, wet sand, firewood, etc. I have found their prices to be x1.75 to x4 higher than similar businesses (e.g. Rona Pincourt, West Island Nursery, Le Centre de Jardin Cinquino, etc.). As well as having very high prices they charge delivery starting at $75-120 (regardless of your distance from site - I'm 1.1 km from their lot). I suggest you shop around; you'll be surprised at what you'll find (e.g. I ordered 12 cu/yds of triple mix top soil from Rona for $425 taxes & delivery included; Pep de S. quoted me $950 + delivery + taxes for exactly the same product and quantity).
Too bad there's not a lower rating than Poor. Poor is a complement for this place. Horrible service. They screwed up my order, and instead of being humble and fixing their mistake, they were all rude and gave me the run around. I had to constantly call them to correct their mistake. Good luck if you decide to give them your business.
My go-to garden center. They have a good selection of quality trees and plants. They know their products and are always willing to answer my questions about gardening. I have always had good service. Love that beautiful lazy cat !
Excellent service, excellent selection. Convenient location.
Amazing service!! The staff is super friendly and knowledgable. They have a wide variety of products and are always so helpful with any questions or inquiries.
Easy to find
Ordered some materials for our backyard, which were paid for by credit card. One month later, nothing has been delivered and I can't get a straight answer on when I will get what I paid for. Shop elsewhere for any big purchase unless you enjoy getting the run around.
Nice local garden center
Can be a little rough at the counter.
Good store nice staff
Nice place, lots of stuff. -Securmax
Don't rely on the bad reviews. Go to the store and talk to the owner Peter. I had lots to do in my front and back yard. I got few quotes from different places. These guys were the cheapest and the owner even gave me some free stuff. My excavation guy was surprised i got materials cheaper than he gets from his supplier XD
By error I ordered the wrong soil, but the people there very nice and guided me in my proper needs......prompt service, delivery super fast and friendly. I am a general contractor (not in landscaping lol) but will definitely not hesitate their services if asked for reference. Thanks
Good service and good price!
As a long time customer of Sources Nursery, I recommend their business to all and will continue to do so as long as they are open. Peter and Gina work 7 days a week to ensure customers are satisfied and can always be found at the store. They have supplied are city with resources during flooding, design gardens and explain how to do their jobs to home owners who wish to tackle projects themselves free of charge and on their own time. Nowadays that is hard to find. It is a shame to see reviews used to exert frustration rather than overall experience since delays in work or deliveries is out of their control, as weather, production and many other factors influence their line of work. 5 stars is an understatement.
Great service, price and staff.
Very nice place but cannot find what I was looking for
Always a quick and easy trip with these guys. Been coming here for years as a local west islander, very informative staff willing to share their knowledge. Still fully stocked on perennials, sod and cedars.
Great place, good selection, service is great....
Expensive, but what drew it over the line for me is that I bought a cherry tree recently and the bourlap sac was not in good condition (greenish and disintegrated) and the soil smelled a bit. When I called to ask if there was something wrong with the tree, I was told they do not guarantee the trees and that there is no way something was wrong with the tree (!). Go figure. I hope the tree will survive, but I will think more than twice going back.
(Translated) Nice store with lots of perennial and cedar options (Original) Jolie magasin avec beaucoup d'options de vivaces et cedres
It appears their Lawn service is just as bad if not worse than their Snow Removal service. They havent kept their word, they dont return calls to dissatisfied and very patient clients, I strongly suggest looking elsewhere.
Always informative and helpful.
Even if I live very close to Pepiniere Pierrefonds I prefer going the distance to buy from this guys. Just amazing! Very nice poeple, take their time with you, hapy to help and if there are issues (like cracked pavers on the palet) they will take care of it no problem and wont turn everything into a circus like it hapened with this guy at Pepiniere Pierrefonds. Strongly recomend them.
Picked up sod, soil, annuals, and vegetables and had it prepared and delivered for me. Awesome process and friendly staff.
(Translated) Impeccable service! I recommend (Original) Service impeccable! Je recommend
(Translated) Service A1 (Original) Service A1
Local business. Always happy to support them
(Translated) Very good service. (Original) Très bon service.
Great plants. Friendly, knowledgeable staff. Always so helpful.
Always helpful when you ask about your projects! The owner himself Peter is always there. And you get a good price when you buy quantity material for your project.
Super friendly service and delivery came very quickly!! Would definitely recommend
Good staff. Low-stocked in vegetable and herb plants and seedlings
The prices change on daily basis. One qubic yard of top soil cost 31$ one day 34 $ two days later. Delivery didn't take place on specified day, when called surprised, blamed the weather. Not a good service at all.
Very big. Big selection.
Amazing service, GREAT products. The earth we order every year is perfect.
Really friendly staff and good prices!
(Translated) Excellent services! thank you so much (Original) Excellent services! Merci beaucoup
TERRIBLE service!!!!!!!!!!!!!!! DO NOT waste your time or money here!
Very friendly staff they take the time to listen and service are great
(Translated) Worst experience for landscaping projects! To be avoided at all costs. (Original) Pire expérience pour projets de paysagement! À éviter a tout prix.
We have worked with Pepiniere des Sources on numerous occasions on projects that involve both design and execution. Peter and his staff were incomparable! The results were beyond our expectations and frankly, we have continued working with them for commercial projects as well. Their attention to our vision, while incorporating their expertise in the field, results in a win win! So many passer-by's ask us who executed our work, as well as friends and family. I'm delighted to refer Peter and Pepiniere des Sources. You will not be disappointed.
I put 1 star, but it too high. This company deserve zero or minus million. I ordered soil with compost, but got the mix from gray clay (like construction garbage), dust and a little bit of compost. After few days on the sun, this "soil" become a dust. And it not possible to water. Dust hold the water and it doesn't soak. For make this "soil" usable - needs add a lot of compost and sand. Also I ordered mulch. I ordered 60 cubic feets of mulch. But I got only 35 cubic feets. The company doesn't want bring me rest of the mulch or take its back and refund me my money. KEEP OUT OF THIS COMPANY! If you want get construction garbage instead the soil and half of your order - you are in the right place!
Excellent service and employees are very knowledgeable
Passed by yesterday to get my flowers for the long weekend. Great selection of annuals and perennials. The entire family was there working, nice to see local businesses being supported 10/10 would recommend
Great Service, Very professional people, would definitely recommend for landscaping again.
Even though we are living a crazy reality, Sources Nursery is handling customers needs exceptionally. Ordered soil, gravel and now we just picked up plants for our garden. Nothing but good things to say, been coming here for over 25 years. Keep it up!
please don't waste your time and money there. will never purchase from them again
Always great service
Awesome people that help and care about concerns of their clients. They are booked solid so it will be hard to hire for landscaping this year. Products they sell are top line and perform their task readily.
This is a great place. I've been dealing with pepiniere des Source for over 20 years. Excellent services and very knowledgeable.
(Translated) Always happy to be served by the sources nursery team. Their team is made up of people who know the industry well and we have guided our work. They offer on-site estimates to calculate the amount of material needed which has saved us from over-ordering products. A + (Original) Toujours heureux d’être servie par l’équipe à pépinière des sources. Leur équipe est composé de gens qui connaissent bien l’industrie et nous on guidé dans nos travaux. Ils offrent des estimations sur place pour calculer la quantité de matériaux nécessaire ce qui nous a éviter de sûr-commander des produits. A+
This experience was A very nice surprise!!! We were received like royals. The attention,the focus,the help,the will to offer us the change we wanted for our yard..was delivered Awesomely!!! The time range,the service,the hard labor workers all very very professional.The prices were raisonable,the deal was even better.They give out more then they have too...because they truly care,proud family business.Happy indeed!!!Our Garden is Beautiful!!! Lady Gina took the time to set up all the plants, trees and flowers that we had selected at the PEPINIÈRE so we could imagine ahead of time what the mix of colors & heights would look like.We definitely appreciated that especially due to the fact that we are visual. Super nice touch!!! Looking forward in our next project with them...for our Front yard trees
Nothing has prices on it....which is both illegal, and very convenient for them when you ask them for the price, and then suddenly it's even more expensive than their already high prices when you get to the cash. They will try to upsell you on things you specifically said you don't want, and act condescending when you refuse. Very expensive and not very professional. There's a reason why these small Mom & Pop stores are disappearing... I will add that it IS illegal to not post prices or barcodes with scanners that customers can use to check prices. It is even more crooked to quote one price, and then suddenly increase it at the cash. If your business is not ready to be opened to the public because you haven't done your pricing yet...then don't open it? Again, very unprofessional practices.
Placed order for bulk soil, quick and easy process over the phone! Soil and lawn looks great