Reviews of Central Builders - Home Hardware Building Centre (Gardener)

walter mclean

Get what I need when I want it, most of my experiences here have been friendly, most of the staff have been able to answer my questions, when they couldn't they found someone that could. Supports the local economy and groups.

Joanne Gesell

I purchase all my painting supplies at this store. The staff are knowledgable and friendly. I was gathering information for my next project and now have a better idea of what I'm doing.

Trudy Schan

My complaint is: I am no longer able to make credit card payments on my clients acct. The time involved in issuing a cheque and putting it in the mail compared to a five minute phone call. It was one thing that I had to call both stores to make payments now I have to write two cheques and mail them to two separate stores. Head office why don't you accept credit card payments for all stores if that's where all the invoicing is being done? I attempted to contact your A/R but was transffered and put on hold automatically. Trudy Schan Bookkeeper Total Insulation Ltd. Parksville, BC

mark larrabee

Friendly staff helpful

Patrick Guinan

Very helpful staff

Joey Thiessen

I was looking for a specific type of landscaping block and was having trouble finding it in the valley. I talked with Denise and she was not only able to special order it but she also was able to work with the vendor on the quantity needed and get it to me in a matter of days. I will be back for my landscaping needs!

Albert Woudenberg

HI RICK

Ron Taylor

Excellent service. Home building supplies, appliances, and a Canada Post outlet!

Scot and Trish Fenn

We are so happy with the flooring we purchased from Home Hardware. We went to several places and with the selection, price and customer service we decided on HH. Bev was right on top of our order from the beginning to the end following up with any questions we had. The flooring was quickly ordered and the installation was on time. Matt was a professional installer and worked all day with hardly a pause painstakingly matching the colours of our trim. We hope to purchase more of this flooring from Home Hardware in the future.

Gloria Tremblay

Because I have beautiful friends there

D -

Wow it has a post office inside. Asked and got a better deal from their yard. Easy parking. Good store sales

Suzanne Gravelle

Local. Great place

Brad Warren

A great little store if you know exactly what you want and you can park and be out in 5 minutes however always hit and miss with customer service.

jenine r darling

The staff are Quite helpful +Great fun Humour to Communicate with, down to earth

Shawn H

Local company. Good prices

Paul Sture

A great hardware and building store located right downtown. The staff is very friendly and knowledgeable. They have everything the big box stores do but they are a local business. Let's keep our dollars in the Valley...

David Strang

They carry hard to find items. Best selection of all hardware store locally I believe. Very helpful staff.

Roland Schoenke

Always have what I need, service is not the best

E K

Professional, helpful, knowledgeable, friendly staff. Clean, organized store. Variety of products.

Ryan J.

Had just the stuff in plywood I was looking for

Norman “Raggs” Morrison

Crapy wood allways wet

Rick Bossom

Extremely helpful and nice people!

J.A.S Brotherhood

#great #place

Alan P

A great place to shop for home hardware items because they often have that one item you can't find anywhere else.

Lloyd Stack

I found what I needed.

Dan Leahy

Good service good people.

Stephen Thompson

Knowledgeable staff & competitive pricing. Much better than that other hardware store.

Rob

What you'd expect from a hardware store

Vernon Brewster

Great lumber.

Penny Scott

Staff are helpful. If you can't find something elsewhere you can often find it here. Prices may be a little higher than some but selection and quality are good.

Mike Laatsch

Good selection with competitive prices.

Larry Lorimer

Staff were helpful finding product. Innovative finding a solution for my needs

Brandon Comstock

Fantastic service here, bought a dish washer that had a crack from new, Sue looked after us very professionally and went above and beyond to have someone drive a new one over and swap it. Would highly recommend doing business with these folks!

Chubb Rock

The guys go back you're awesome always looking to try and save you some money. I prefer this place over Home Depot

Salena cm Seed

Loved it

Al right

Great customer service. Poor variety. Pricey.

Pradeep Kumar Kumaran

Great customer service. There is always someone around to answer anyone all of your questions.

Black Fox

Great customer service from Dan

jerrit onley

Good place to pick up supplies. Friendly promo servic

Sushistew

Sometimes they have great sales

Russell James

Usually.my first stop when starting any project

Aaron Hedch

Excellent selection friendly staff highly recommend

Stu Andy

My wife and I are new to Campbell River area. In searching for a new portable indoor air conditioner. We found ourselves in contact with the Appliance manager (Richard). Who went a above and beyond to assist us in our inquiries. As well as guiding us to make the correct purchase for our residence. We couldn't be more pleased with our purchase and his recommendation. Richard you are a tribute to your team and we appreciated your excellent customer service skills. Thank you Stew and Barb Anderson (CR)

Richard Dimery

They got what you need

Derek Spencer

So thankful for Lee... Class act and always there to take care of his clients... Just don't mention the Habs...Lol!

paul bacon

Home Hardware at its best. Well managed supplier of construction materials.

Sanie Joel Cagoco (DocWiz)

The best place to buy your home needs with great deals..

1980woodpixie

Nice but not very helpful staff

Vicki Griffith

Was able to find tools that were not available at other stores in town. Very helpful staff!

Mieka Beks

A store that has served the Comox Valley for decades. Memories of the 70's come back when I'd go buy nails or wood with my dad. Great customer service and helpful staff.

A Rat

I can build a home now :D

Dean Janssen

Meh

Mass S

Lots of tool rentals here.

Andrew Chernenkoff

We bought over 100 edging bricks for our backyard garden. The workers out in the yard were very courteous and helpful. They made every effort to make sure our purchase was packaged up nicely and then used the forklift to make sure it was loaded into our truck past the rear axel of my truck. We were very happy with the whole experience and recommend them to anyone looking to do yard upgrades and need supplies, also the bricks were 25% off too.

Cvgjj

Great staff ...

valerie marchand

Got what I wanted and service was excellent

Ken Seabloom

Great selection of products including rough lumber

Lisa T.

Location is a bit awkward but great store and services.

Sadna Kassan

Staff was friendly and helpful.

Sandy Dreger

Helpful staff.

Kevin Jühlke

Got everything you want for your project- the staff is very helpful and motivated!

Gail Herman

Very helpfu staffl today.

Jeff Beeston Trail Bicycles

New renovation looks great and staff were happy to help.

Practical Spiritualism

I love that this store is pet friendly to friendly pets!

Darrin L

Great staff, clean and easily accessible aisles, good selection.

Shana Reeder

Always helpful.staff!

Jennifer Cappiello

I dont shop here. I just go to the post office all the way in the back of the store

Karen Forshner

Great service

Leona Colebank

Busy with the remodel

Pomfennworks Studio

Excellent savings comes with exceptional service. I always find good value and a friendly local attitude!

Doc. Garrow

Haven't had any problems yet,will let y'all know if do. ✌????????✌????

Katherine Kirk

The manager is amazing there he goes out of his way to help

Ed Preece

Love this store.

Cheryl N

Clean, organized store. Couple of the female employees, I totally avoid but the manager Mark makes up for their disconnect, he is a very kind, smart person, they are lucky to have him for a manager.

Jeff Mathieson

A real building store, with real people willing to help you. Very impressed with their customer service.

Jon Spade (JonSpade)

Great customer service!

Jenny Giles

Has everything

ollie kn

Good.

Steve Morgan

Central builders stocks a broad array of items for the do it yourselfer, but not a lot of choice of each item. They seem to be more oriented to the commercial trade. Probably the least friendly of the hardware stores in the Comox Valley. Not unfriendly, but I have never had anyone ask me if they could help me as I wandered the aisles looking for an obscure part. And asking for help at the counter I have always felt that I was interrupting something. I bought a couple of windows here, and they were very professional and knowledgeable but brusque. Maybe a pro builder would have a better experience.

Geoff Stewart

Consistently reliabe

Hans Canadian Veteran

Beware check your receipt!!! I bought a roll of stucco wire 48inches x 112’ and was charged $89.99 instead of the displayed price of $79.99. After waiting in line and wasting 20 minutes of my valuable time and getting my money returned I was surprised that they don’t participate in the scanner code of ethics program which means they can rip off customers without any consequences. Not impressed!

kellymaroo

I couldn't find what I was looking for. Customer service was helpful, and I ended up talking with someone in the windows and doors department. He helped me figure out what I needed, and then sent me somewhere else in town to find it because they didn't carry it. I really appreciate how they take time to listen.

claude bigler

I went to return 12 metal hangers but displaced my receipt, I assumed that would not be a problem since I had an account and spent $1000 every month, I knew the date of purchase. There where 3 employees behind the customer service desk, non busy. I was told that without receipt I couldn't be helped and then the employee added in particular with you coming in here with this bag, I looked and realized that I put these item in to the nearest bag I had in the workshop and it was a Home Depot bag. Nice touch guys I guess you don't care about my $1000 charge monthly. I will close my account.

Robert Foresman

Friendly, helpful staff, well laid out store

Barbara Lemky

My first pick to shop for this stuff!

Gloria Schnella

Staff very helpful.

S Thompson

Great hardware store. Knowledgeable staff.

Teresa Taggart

Busy busy

Brigitte Le Burel

Lot better place than Home Depot

Jamie Bain

Very helpful staff, they had everything we were looking for.

Lois Mackinnon

Friendly staff and good prices

pontirec

Paid $800 for a door. Less than two years after they installed it, it is falling off the hinges. They refuse to fix it. They say that it is normal to have to take it off the hinges every two years and squish the hinges in a vice to realign them. Seriously?

Ralf Korus

Central has it all.

Harley Robinson

Good place. Wonderful inside staff. Yard staff leaves something to be desired. Prices can be a little steep, thankfully work pays those bills.

Jarrah Zdf

Talk to the all knowing eye.

Danny Albrecht

Very helpful staff!

Ryy1009 000

Great prices. Great staff. Wish they were in Victoria.

dan old

A lot of merchandise they post in their flyers often isn't available. it's like they bait you into going there

laurie Parkin

Great selection. Wide variety for all your fixet needs

Jane Coleman

Sales person was very helpful.

Denys Laporte

Good

Charles Morrow

Had item not stocked by home depot that I was searching for. Staff were friendly and helpful.

Yvonne Gowe

I work there ????

Dee Bodman

Large store but staff not all that friendly or helpful. Had to ask for help twice yet multiple people working and not engaged with other customers. Nobody wanted to show me where I needed to find what I wanted. Was just told it's in the opposite corner of the store.

w parkinson

Excellent customer service

Kenneth Black

Went here on monday was looking to buy a new lawn mower and shopped the 3 big box stores (Home Hardware, Home Depot, Canadian Tire), of the three Home Hardware had an embarassing selection of lawn mowers, last time I checked it was July middle of summer you would think now is the time to have an inventory of yard equipement. No one came to ask if we needed help or how we were doing, flagged one man down and he was friendly when we talked said anything can be ordered in within a couple of weeks.

Terri Bowen

Great service. One -on-one and friendly. There's even a post office in the back and a secured washroom.

Steve Martin

Ive been shopping there for over 25 years . The best in town !!!

Leo Simmons

Hoping they will finally finish the store refurbishment soon!

Jana Rochon

Great people, great products

MizLin Nordahn

Great friendly and helpful staff

Chris Bruneau

This is the best place to go for people that know what they're doing when building. Good selection and very helpful in the warehouse and yard.

Georgina Pedersen

Great customer service in all departments they take the time to explain different products you are asking about.

ron watson

Very helpful staff and Mark the manager was great

Sharon Jackson

Home town shopping!!!

Kevin Hacking

The staff is very helpful and knowledgeable and helpful

Chaz P.

This is the definition of an old school lumber/hardware store. Pretty sure they are courtenay's longest running they even have there own dock

Lance Balcke

Locally owned. Helpful staff. Centrally located.

Bruce Johnston

great staff and lots of hardware choices

Ken D

Unfortunately there is not many knowledgeable people that work there, not like home Depot in Nanaimo !!!

Tyler McLoughlin

Everything you need friendly staff

Holger K

(Translated) Especially in the renovation but the staff has everything under control and helps very well on. Got everything. (Original) Gerade im Umbau aber das Personal hat alles im Griff und hilft sehr gut weiter. Habe alles bekommen.

Lillian Clark

Nice service

Dolf and Lynn Hengelmolen

The service here is awesome! Such friendly and helpfull staff!

Kelly Kaspar

As owner builders we canvassed a number of door suppliers in and around Comox Valley and Campbell River. When we came upon Central Builders in Courtenay we hit the jackpot. The team in doors is knowledgeable and professional. They helped us towards achieving our vision and the interior/exterior door package is top notch in quality and pricing. They have gone above and beyond in customer service to boot. Can’t say enough good things! Highly recommended!

Todd Hedquist

Great staff. Always helpful

Tammy Shaw

Very helpful staff in all departments

wolf

This is one of the nicest home hardware i have been to in the country ( besides Niagara on the lake). *Good staff ( other then most of lumber that grumpy lot needs replacing so does the lazy flooring department chairs are to comfortable to get up from and walk 2 feet) plenty of selection/items not sold else where etc. Staff are very helpful and friendly as can be and they make a point to get special orders in store as fast as possible. Even thought they went through massive renovations every one was super helpful and i give a huge hat off to the contractors who pulled off Reno's in a operational store without-shutting it down or creating too much chaos

R N

Disorganized due to reno. Scratch and Save only on regular pricing...

Crystal Dillabough

I have been waiting for my special order of eyelet screws since November. Over 2 months of waiting and I haven't heard a thing. Followed up multiple times and got brushed off everytime. So I went to Windsor Plywood who ordered them for me on the spot, were WAY more competent and pleasant to deal with. Clearly Central Builders is too good for my money (that was sarcasm).

AnDi V

Always helpful and kind!

Robert Lloyd

Good Service.

Keir Schovanek

Crane operator was great , I think his name was Justin

manfred berger

Since their Renovation a lot of Space was created, great Place for the DIYer.

Gail Adams

Very terse and flippant employee in the paint department. I don't usually post on Google reviews but really felt compelled this time. I needed advise about gel stains and felt like I was being a bother.

Ml C

Great customer service when I went in.

Daryl Wilson

Top notch goods and service

Floyd Graves

Excellant service and knowledgeable staff

Fletcher Haggins

People are friendly, happy to help. It's a nice store. Even if it's a little old.

L D Evans

I like this place! Everyone seems to be pretty happy and helpful.

Sandy Rogers

Not the best stock in the Home hardware but very good for building supplies

Dee Collings

They changed the store around, can't find a thing anymore.

G Inglis

Mixed bag on this place... 1 star for cranky staff in flooring who thought it was a real bother to answer questions about tiles. Yeah, I'll take my $3000 flooring buy as far away from Home Hardware as possible, thanks very much! but... 5 stars for the guy in rentals who gave me loads on info.

Darren Kampen

The staff outnumbers customers 3:1 at any given time yet one can rarely be found when needed.