Reviews of RONA Chatham (Gardener)

Ronald Carver

The service was excellent.!!!

Robert Bulley

Well stocked

Dave Goetz

Friendly staff and a good selection of products.

randy Laprise

My only place for lumber supply's. Good service and friendly staff!

Andrew Tompsett

The people at the Chatham RONA are amazing. I have been a customer for years and they have always been a great resource for help. There have been several times when they have gone above and beyond to help me.

Neil Pickett

None of their staff pick up the phone when the operator puts you through. There is also no in-store shopping despite it being listed as an option. Did everyone at Rona get the ‘rona?! **incorrect opening times - arrived at 17:30 to find out they close at 17:00 on Sundays. Why does NOBODY UPDATE THEIR GOOGLE MAPS PAGES?!

Chadwick

Purchased online. Had a pickup ready in 20min. Yard guys were super friendly and helpful. Gentlemen that came to my car w my slip, was super happy and easy to talk with.

joy hinkson

Very friendly staff.

Stuart Winger

Great service

Jon Pepper

Always great service especially from Jason at the pro counter always very informative

Cass May

Helpful and efficient staff

E H

Picked a load of lumber, good service and guys in the yard were a big help. They should get a raise!$$

Brian Fernandes

Small but good store

Erik Peña

Great place

Misbah Arshad

Jason Green has been such a great help. He came through fairly last minute when I was struggling to acquire some specific appliances that were needed on short notice. I would highly recommend.

Marcel Gautreau

Helpful staff

Dan Marlatt

Get in the place and can get out. Get more people cashing out!! No problem at Home Hardware.. All those guys standing around at the service counter should be able to cash out if it gets backed up..

Mike Schedewitz

Out of stock on items i drove ther for.

Derek Janzen

I had bought a saw here two days ago. I noticed after I got it home that it had been used. (Sawdust etc) called, and they gave me some money off right away. Or affected to exchange it. Great service!!

sean palmer

Super helpful staff...patient with price matching and finding items can buy nails and screws by weight here

Greg Simpson

Friendly, knowledgeable staff and good stock. I’m so glad it’s just around the corner from us, the good folks at Rona have helped me finish projects many times.

lisa labadie-gagnier

Had what I needed in stock. Friendly staff

R.D. Schramek

Store closed to customers. Weak Web. Page pain to surf can not find what I want . I know it is in store. ☆☆☆☆☆Same issue every where .

Keith Haskell

Always good items at good price with great staff..

Leslie Buller

When I approached person behind desk was ignored. Then a different woman walked up and was helped right away. Then without looking told me they had nothing like what I was looking for yet looking myself found very similar item. Possible it would have worked.

Jessica Archibald

Yard guy went above and beyond

Matt Szucs

Good selection and knowledgeable staff. This store carries EAB exchangeable power tool accessories

Karl Gingerich

Usually pretty good, though I do find I wait for service quite often here. Not one of the biggest stores, but do usually have what I need. Do just don't be in a rush!

Madison Wood

The employees followed me around the store. Like Literally its offensive when your standing beside me in a store at all times fixing the shelves and IM not a thief. Its very insulting and makes me not want to attend the store ever again. I spent 100$ at the store this visit and was not impressed. If I didnt absolutely need the locks I got I would have just left the store.

Debbe Behnke

Always helpful staff and great prices. Usually have in stock what I'm looking for

Samantha Egan

Clean store. Friendly staff.

lynn bellaire

Friendly and fast service

Joe Kovacs

A bunch of knowlable people here

Jason Johnson

Not a big store but there is a lot inside & great staff to help out with anything! Can get curbside orders & my Airmiles!

Nan Stuckey

Staff were very nice. Service guys amazing!

Bill Fahrner

I always forget about this place, and usually check out their prices last. But every time I've been surprised and satisfied. Not only with their prices, products, and also their friendly service. Going to start checking them out first.

Adnan Durra

(Translated) it is good (Original) انه جيد

Smokie A

Great service but BC I'm younger I hate how they look at me like I'm in there sealing something meanwhile I have money in my pocket

Michael Hale

It never have anything I want and everything are mostly overpriced compared to Home Depot or Canadian Tire or Home Hardware or Lowe's.

Emily Van Kesteren

I am currently renovating my home and Rona Chatham far exceeds the customer service and speeds of other big box stores in town. This review is specifically for February 3rd. where I needed a can on polyurethane to finish my floors and didn't realize it until an hour before closing. The online order told me it wouldn't be ready for pickup until the next day. I called the store and explained it was the difference between sleeping on a floor an additional night or a bed and they made sure I got the polyurethane that day. I know they are incredibly busy, but to get me my order before it was ready is exemplary customer service. The lady working that night deserves a raise!

Breann Kettle

Not very happy with their service at all. I called multiple times yesterday and just kept getting put on hold. Called again today and the guy dealing with me was very rude, and not helpful whatsoever. I’m very disappointed with my experience at this rona location.

Wayne Unsworth

Friendly, helpful staff. With a large and varied selection; they most likely have what you are looking for .

Chris Eagleson

Staff was friendly and help full.

Rebecca Bergoli

Ugly cashiers and dirty floors

Frank Thompson

Fantastic

Elaine Campbell

People at Rona are very helpful.

bill Bornais

Typical Rona, clean but not a ton of stock

Kerry Anne Lashbrook

Ordered security bars for basement windows.

Jeff Cartwright

Very knowledgeable and helpful staff

Al Jansen

Curbside pick up needs a lot of improvement. Was put on hold for 7 minutes before the curbside attendent picked up. All the while watched one of the attendents visiting in the parking lot.

claude raymond

service with the on line ordering is the worst in the area.

Patrizia Plante

Went to Rona as we needed lights for our main and upstairs hallways. Gentlemen in that department was so helpful. I liked two lights that were on display. He had one in box and since I needed 2 he took down the display models. Such great service. Staff is always so helpful and friendly. Highly recommend this store.

Robert Copeland

Got my order quickly

Lisa Thornton

Its a nice place and they were friendly with me they got everything you need .

Trish Miller

Alwayd top notch and the paint is amazing

Don Read

Very helpful staff

Richard Burrell

Very helpful

michele Hudson (mitch)

Good place to shop

Marie Murray

I was able to get all my trim ... electrical stuff.and paint all in on stop. Workers were friendly and helpful.

Nancy Lyons

Fabulous!! Absolutely fabulous experience, from start to finish, the staff was so professional and helpful, my orders were online and by phone, everything was delivered promptly, and again by some very helpful and professional staff. Great doing business with Rona Chatham

Bobby Wooldridge

Very helpful even with the Covid curb side collection service

Melissa Calhoun

Very helpful. Prompt with orders. Good customer service.

Ed Lenart

I was looking at the Rona's WEB site on 28/7/2020 to ensure that the store was open on Friday till 6 pm as advised by the Rona Wallaceburg store. The WEB site showed that the Chatham store is open Monday thru Saturday 7 am to 5 pm and Sunday 8 am to 5 pm. I called the sore and asked the lady who answered what were the store hours. She advised Monday thru Saturday 7 am to 6 pm and Sunday 8 am to 5 pm. When I told the lady that the web site states that the store is open 7 days till 5 pm she replied in a rude tone of voice noooooo it closes at 6 pm and Sunday at 5 pm. I explained to her I was only trying to point out a error on their WEB site so other customers weren't misled. After I ended the call I called Home Hardware building supplies and gave them my $800.00 order.

James Mack

A smaller Rona location. Limited inventory, some friendly, some indifferent staff. Prices slightly higher than big orange and on par with big red. (This reviewer starts at 3 stars and goes up or down accordingly)

kate staley

Great customer service

Cold as Icee

I came in looking for some cabinet knobs and the male employee with the grey hair at the online prder pick up desk was so nice. He really tried to find the knobs for me. We didnt find them, but i appreciate his willingness to help me(the customer). Also the female employee at the front was so nice too!

Fred Dawdry

Better than Home Depot

Bill Sprague

Great place to shop and very knowledgeable staff

Andy Lawson

expensive

james wood

Called to place order and find out hours. Told to do it online and open until 6pm Place order online. Receive Email - Order states it’s ready Go to pick it up at 4:45. Call the store as instructed. Put on transfer for 8 minutes Told they can’t bring it out to me because there’s no one to carry it and there closing. At 5 pm. No one knows what’s going on around there. One staff member says one thing, the next says something else.

rob skelton

Informative staff.

Amanda Hay

Order was received and pickup time was sent in a timely manner. Customer service was great especially during lockdown. Kudos to all the workers ????

Brian Kelly

Was there today to get a fan it was discontinued however they were willing to take down the display model and call me when it was done. Thank you!

Stefanie Stefan

Great staff very helpful - didnt have what I needed a few times but still have great stock and prices can be a bit high as compared to other stores but have great sales.

d0m0a0m

Had multiple employees tell me to go away or leave them alone.

Pauline5813 Gagnon

Great staff

Mark Carter

Getting things done during the pandemic is difficult but getting things from RONA couldn't have been easier. I had some very specific product requirements and they filled my order quickly and with a smile. Great service from the staff at the Rona in Chatham. Couldn't be happier.

Jonathon Kominek

Knowledgeable staff, long lines.

Dale Horvath

Great deals

a d

good selection of most items, however garden supplies not great. looking for fall planting...

Gary Broidioi

Always great

Paul Hoekstra

Everything is top drawer, except appliance sales. Buy local instead. They have to deal with Lowe's and 'Appliance Central' whatever that is and it is so disorganized. Buy from a locally owned appliance shop instead.

Boujon Little

Always knowledgeable help at the service desk. See you again.

Trish D (Stumpedmom)

I had to wait 10 minutes or so for staff to acknowledge me, but once they came to the counter the service was great.

Marie Louise Faubert

I went to get some wood to build a composter and raised garden beds. I was able to find exactly what I needed for a good price. The salespeople were very knowledgeable about their product. The yard people were very helpful in finding the proper wood that I needed.

Mary Harrington

Helped by Barry who knows his stuff! Awesome

Jim Angrignon

They assisted me with all my needs. Bought a hot water tank from rona last year in march, (GIANT ) 40 gallon. They didn't install it properly and took them over 4 months to get back to me and fix the problem. (LOWES ) was contracted for the installation. Today I'm still having problems and I can't seem to get in contact with someone who can help me with the problem I'm having. My gas bill is more than triple now with the new hot water heater. It's burning one cubic meters a day in gas, even if I don't use hot water. Who uses $200 a month in gas and all that is running is the pilot light in the summer.

Chris Hulett

Excellent service. Chris is always helpful and always has a smile on his face.

Dan Leitenberger

(Translated) Excelant (Original) Excelant

Tom O

Poor customer service. Poor selection

Randy Laprise

Only place to get your lumber! Great service and great prices! Usually they go out of there way to help you!