Reviews of Chatham-Kent Home Hardware Building Centre (Gardener)

Mark Verkaik

Quick in and out, friendly staff.

Mira Tepsic

We were sent there on recommendations from our contractor, looking to purchase a new vanity for our bathroom renovation. We were standing in front of the vanity that we thought we would purchase ,someone came in behind us and were asked if they needed help , which she replied no to, he then went to the desk and totally ignored us , we asked someone else for help , and she said he would help us once he was off the phone ,we waited , standing in front of him . Once off of the phone , he bypassed us to help someone find a $5 plumbing fitting , we waited , someone else walked past us and he started assisting them ! Needless to say, at that point were frustrated and walked out ! Piss poor service , we won't be back !

Jim MacQueen

Great place, knowledgable staff, good selection. Prices slightly higher than Home Depot.

Dequavis Jesus

Very helpful staff. Store is clean and well organized. Everyone that works there is super friendly and helpful. I would recommend this home hardware to anyone in the Chatham area.

Andrew Tompsett

Great store and friendly staff.

1dkf4

Good store

Julie Simpson

Nice place

Jeff Worley

Always helpful and happy to help

Sam Rifaat

This place strictly following covid 19 protocoles. Distancing etc...

Jerome Hachey

Helpful, friendly people!

George Labute

Always a pleasure getting supplies here

Mike Iantosca

Don't like it

Jonathan Toney

A cozy location with most of the items needed for almost any project. All of this comes with a friendly and knowledgeable staff; I'll definitely return to shop here again.

Alex Bastos

An option for your household projects You can find anything from Lumber, hardwood, electrical, flooring, plumbing, paint, hardware, seasonal, home decor and household miscellaneous items.

Marcel Gautreau

Poorly marked for curbside pickup, and not very organized. You'll need a few extra truckloads of patience.

Stefanie Travis

I found what I needed and it was a decent price !

Rich Hubert

Nice store to shop in. They carry a fair amount of special seasonal items. If your looking for something a bit different good spot to start

Keith Haskell

I like the place

Doug McGregor

Lots of stock, friendly service .

Jessica Archibald

Friendly

Glenn Langille

If you can't find what you need there you won't find it

Bonnie

We had a door replaced with two sidelights so it was taken right to the frame of the house the contractors that came did an amazing job. They protected our floor on the inside of the house and they put down protection on the front porch. They left our home clean and the two gentlemen themselves were amazing they were well presented and did Home Hardware proud. I really liked that the Home Hardware in Chatham had a dedicated Window and Door section that way it wasn't a part-time or casual employee when we went and it was somebody who is very knowledgeable and understood what we wanted and help guide us if we had questions. We also checked out Home Depot and they told us that if we didn't like the installation or there was something wrong with the contractor they sent out we had to deal with the contractor directly well that settlesd that Home Depot basically is telling us that they're not going to stand by their installer. Home Hardware is someone I never would have thought we would have had install a door but they stood by their contractor 100% and had if we had any issues we were to take it up with Home Hardware that to me was worth everything.

Alex

Thanks Leo for the awesome service! Everything worked out with my plumbing. A+++

silvestro mattia

Good

Diana White

Not very helpful. Disappointed. :(

Mike J. Daws

Very helpful, got in and out in reasonable time, great experience.

Terry Jordan

This is a busy hardware/lumber store. Lots of staff to get you taken care of quickly. If you need something for your home and yard, this is where you can get it. If per chance they don't have what you need, they will order it and usually arrives in store in a few days.

Melvin Goddard

Great store to visit, friendly staff.

Tom Bos

Good. Great service.

Gloria Wood

They are always very helpful

Rob Bailey

Staff helped me find exactly what I wanted.

joe gagnier

Harassed within minutes of being there, will never return

JZ V

Just wasted 45 minutes for ignorance of order desk staff purchased 3 items that according to the sales were in stock waited in long line to pay for them went to the yard to pick it up just to be told there was no stock and to go back to store for refund. Another line at the desk and line at the cashier to get my money back. Total waste of time and frustration on top of that. No I do not recommend this store. They lost my business.

Michael Hale

Crazy time with Covid-19 but they're lifesaver since they don't make you wait 1-3 days like Rona, Home Depot, Wal Mart and Canadian Tire. I had many orders and always are able to pick up within 5 min. This is why they became my favorite go-to home improvement store.

Mark Sferrazza

Ryan and his team are amazing! The store always clean and looks great. Mariam in the paint department is amazing!

Rob Ott

this location is the opposite of most home hardware's. Grumpy and gruff workers, sale items never in stock and very crowded

Chris Beauvais

Everything you need and then some. Great place for all your home and garden and kitchen needs.

Gordon Paul

Why doesn't this store carry all advertised items? This trip they offered to special order a flyer product for me but wanted me to pay in advance! I left there and went to Dam Home hardware where the item was in stock. Now my new favorite hardware!

Mason Maynard

Speedy service, and polite staff.

John Mann

This is a really nice home hardware. Lots of stock and very friendly knowledgeable staff.

Travis McDougall

As a truck driver delivering to this location i was served quickly and unloaded quickly. There was lots of room to maneuver a truck in their yard

Judy Harrison

They had the right answers, and good advice. I will shop there again.

James Purdy

Real good store

Duane Reaume

They are well stocted

Owen Cooper

Good service and personal attention.

Robert Bridgeman

I go to the Grand Ave store rather than this one as I feel more often than not that I am a bother to the staff at this store. People on Grand Ave always appreciate you.

Shannon Davis

Excellent customer service in the paint department

Nikki C

Very nice staff and helpful!

Marina Boyes

Looking for Christmas decorations

Kristina Schiller

Good customer service

Ronald Robert

Good

Chris Schweitzer

Veary helpfull people

Christine Mccorkindale

Very hepful

Jade John

Very helpful

Patrizia Plante

Great service. Sherry and Todd were extremely helpful and knowledgeable. Great service from Al installing our windows

Robert Copeland

Excellent service

Gwen Wilson

Helpful

Matthew Clark

Awesome staff very helpful

Rand MacIntosh

helpful staff large product selection

Mike Perreault

I love shopping at my local hardware store always friendly service and always available to help anyway they can

Michelle Owchar

Went for yettis .... left with some great sake items. Sanitizer, masks and social distancing all adhered to!!!

Richard Burrell

Glad new one in town go there

Janet Case Keenan

Got superior service!

Katrina Robinson

Great customer service

Tracy Lucio

The guys behind the service desk are pretty amazing.

John C.

They had what I needed

Morgan Pratt

Myself and others were treated absolutely terrible by 3 DIFFERENT older men today. Will never be returning. I’m not one to make reviews but that was the worst experience I’ve ever had.

Mary Francis Lethbridge

Great help and had all we needed for out project.

Robert Piggott

Very nolageable staff

Richard Viknanek

They everything I was looking for.

Scott Thomas

Friendly

Fred Dawdry

Usually have what you want

Andy Lawson

Always have everything you need at reasonable prices.

Shawn Clauws

good place for most items and they are quick to help customers.

Christopher Walker

Staff are not as knowledgeable as would like

Doug and Heather Wice

Friendly and efficient service

Ralph Ashby

The young man searched and found what I needed. Thanks

Scott Ruttle

Great place,great people.

Ingrid Desmarais

Good service

George Elrahi

Great store! The staff are friendly and helpful. I really like Home Hardware especially this one in Chatham.

Robert Martin

Come here for wood sometimes. A lot of it is unusable but you can usually walk away with what you wanted

John Heuvelmans

Nice place

John Meko

Great customer service!

d0m0a0m

Unorganized staff. Spent an hour being handed from one employee to another till finally an employee told me just to leave.

Pauline5813 Gagnon

Great staff

Steve Postma

Top notch service! Great staff. Boom trucks and forklift trucks to get what you need where you need it when you want it. Definitely the place to shop for drywall and shingles.

Ashley Walker

Great service!!

Caroline DeVogelaere

Great customer service

Leslie Underwood

Helpful, knowledgeable staff with a friendly staff.

Kent Haskell

Over there

a d

great staff, good selection, clean and well.signed

Wilson Sands

Terrible service

Gary Broidioi

Great always

Wayne Millard

We were able to find exactly what we were looking for.Todd was very helpful and friendly.5 stars!

Anita Huff

Excellent customer service.

Timothy Britton

Paint department was very helpful. Was looking for railing could not get help in that area.

Tara Waterman

Very friendly girls in the greenhouse area

Marie Louise Faubert

They had amazing customer service. The gentleman took his time in explaining what we needed to complete our project. He also ended up showing us how to save money as well.

Kevin Le

Bill that works there was so nice and helped me fixed the problem to my faucet. He even took his time and it was busy at the time went out of his way to help me. Amazing Person!!!!! The Faucet is now fixed!!! Thanks Bill!!!

Jim Angrignon

Had to return a stud finder. My wooden toilet seat broke in 3 day's.

Chris Hulett

Excellent customer service.

Glenn Harding

Thanks to Bill for all his help with my purchase today! Always very helpful staff at this store!! Thank you again!

Dan Leitenberger

Great

Josh Curran

This store has the absolute worst customer service and managers I have ever experienced. I am a contractor and will literally drive across Chatham to home depot or rona instead of shopping here. Refusal to take back lumber bought (2x6x16) and ignorant cashiers.

M Green

I've been getting some of my building supplies there but they also have a wide selection of daily household wares too, which can save a trip.

Duane Lamers

Great service. Great people.

Martin Zimmer

Great Service.Knowledgeable, friendly staff