Reviews of Green Thumb Landscaping Burlington (Gardener)

Shaun Muldoon

We have dealt with Green Thumb for many years for our summer and winter property service. You can fully rely on them and their quality of work.We recommend them 100%. Cheers, Shaun Muldoon Oakville, Ontario.

Shannon Dimanis

Green Thumb has exceeded our expectations on jobs they have done for us. We are thankful we choose them and appreciate their quality workmanship and professionalism.

Ivan Sandoval

So I set up an appointment with the VP of Business Development to quote out a pretty decent amount of work. She was a no show and tried to blame me for not confirming the appointment - which I clearly did confirm it. No worries, I reached out again and asked for another appointment - and I've been totally ignored. Coming from the VP, this is very poor customer service.

Vanessa McQuade

For anyone that knows Kathy and the team at Green Thumb you know that if you work with them you will be taken care of. They take pride in the quality of their work and they have the highest standards for their customers, their community, and those they work with - I would highly recommend them :)

Natasha Dunn

After dealing with plumbing issues (dug up front lawn to replace pipe), Green Thumb Landscaping were our heros!! First, Kathy provided us with a professional, knowledgeable, and reasonable consultation and quote and communicated with us promptly with questions we had about the proposed job. She recommended a patio stone that worked with our neighbourhood, a solution to grade and sod the lawn, and provided advice for how to best care for the job when it was finished. Second, the landscaping team were hard at work and left our property clean and tidy at the end of each work day. Third, the office staff were always quick to respond to emails; invoiced and received payments. Finally, I would highly recommend Green Thumb Landscaping because we easily went from the worst looking lawn to the best looking lawn on the block! Thank you!! (see before and after photos...I even want to open my blinds to look out at the beautiful work!)

Adam Render

Amazing service and quality work!

amanda cull

I am pleased to wholeheartedly recommend Green Thumb Landscaping. I met with Keri over the summer to discuss completely redoing both our front and backyards. Right from the start she understood my style and what I was looking for. Once we finalized our plans and the crew arrived to begin working on the project, I was even more certain that we made the right decision. Todd and Keri visited the site regularly to ensure that everything that needed to be done was being done. Harrison and Jesse were amazing, hardworking, and professional. They were always happy to answer my questions. Left the site tidy everyday. The work was beautifully done. The cost was very reasonable. Follow-up has been great. We look forward to continuing to work with Green Thumb for our yard maintenance going forward. Thank you!!!!!

Bart Arsenault

I know there will be some excuse like, "We are so busy this year", but honestly if you don't want new business, then just say so. I submitted a request online asking for a quote on a project to begin in Spring 2022. Simple front yard revival and backyard redo. The backyard is 28' x 23'. I received a quote of $200,000. There was no viewing of the property. Just an outlandish $200,000 from out of absolutely nowhere. I told my friends to forget going to university, start your own landscaping business in Burlington. As for Green Thumb, they are just too busy, so perhaps you should move on. We are. Update Following Owner's Reply As per the owner's reply below...I have added my comments. BTW, patronizing a potential client is not a professional way to conduct business. A simple "We are sorry for misunderstanding the project parameters. Perhaps, if we visit the property, we will have a better understanding and provide an updated quote." Instead, the owner of Green Thumb Landscaping has taken time from the busy schedule to post a ridiculous reply. The owner's statement that their email was not a quote is interesting given I sent in the ask on the company's website's "Get a Quote". The email I received from Green Thumb Landscaping states the following: Unfortunately, we are booked as far as consultations go for the next 6 weeks. I have forwarded your request to our sales VP, who has said that your request will likely be somewhere in the $200k range. If you are okay with this pricing and okay with waiting for a consult, please let me know and I will see when we will be able to fit you in. This is a quote, estimate or whatever they want to call it. The fact of the matter is Green Thumb Landscaping offered a quote for $200,000 that works out to over $250 per square foot. Secondly, it is not that I did not like the answer. Nor, that I was upset by the email. After all, there are hundreds of other landscaping companies to choose from that treat people with professionalism. The fact of the matter is Green Thumb Landscaping made a stupid quote while wasting my time and theirs. In fact, the amount of time the owner spent replying to my initial review is probably the same amount of time it would take for Green Thumb Landscaping to visit my property and provide a professional quote. That is simply prioritization. I am happy to read Green Thumb Landscaping's 2021 season is going well. It is too bad Green Thumb Landscaping is not willing to consider projects for 2022 in a professional manner.

Jeremy Baxter

Top notch service!! I would definitely recommend green thumb landscaping

Robin Brunst

I have been working with Green Thumb for just over 2 months already and this is what I have to say about the company This is a great company to work for if you are into landscaping and if you want to do this as a career. The manager Calvin is awesome and is a very sweet man.

Polina Sims

Kathy's team is both professional and creative. They approached our back yard privacy hedge project with utmost diligence, working through options till they landed on the right one, sourcing just the right trees, executing with excellence. Their maintenance service is also excellent - I have a peace of mind that the yard is in great shape and the trees and plants are well taken care of by the team. Highly recommended.

Serge Rochette

Professional service delivered this summer. Would recommend

Jordan Allison

Great landscaping

Marcy Elias

Working with Green Thumb has been a pleasurable experience. We had trees, perennials and interlocking stone work done to our specifications. Twice when a number of perennials died they promptly returned and replaced them. I would not hesitate to recommend Todd, Jim and their team for any landscaping needs.

Collin Minne

This review is strictly on how these people operate in the community. They drive around like no one is on the road. No signals. They cut me off. Almost pushed me into the curb. If it wasnt for quick reactions there would have been a serious accident. Now I get it. Mistakes happen. But no signal. No nothing. Just a swerve over without a look going up guelph line. No wave of an apology. Nothing. Bad attitude. Not the way to drive a company vehicle

nancy machel

Thank you to Keri and the Green Thumb team - Harrison, Jesse and Jim - for the amazing landscaping in my front yard and transformation in the back! They are professional, prompt, and hardworking. Gorgeous work! I highly recommend their services!

munir taher

.They asked way more than the initial quote. .I asked to install some tiles around the pool, which they said ok, however, when they started they said, we cannot install tiles, if I knew that, I would not hire green thumb for the job. The reason Im writing this review because they used my credit card without my permission. they asked for triple the initial quote, I told them that was not the initial price, they responded that they will get back to me later. a month passed and nobody called me. Then I knew why they did not get back to me as they said, because they took the money from my credit card without even telling me. over the years I dealt with some contractors, I never had anybody asked for credit card info.

K B

Green Thumb recently re-landscaped our front and back yards, including our pool area. From initial design, to hardscape and plant choice, through to installation and final completion they were amazing. Keri listened to what we liked and really delivered with the design - it is exactly what we were hoping for. She went over and above personally sourcing pavers, choosing the plants, shrubs and trees, as well as other elements of the design, resulting in gardens that we love. It was a tough project, removing an old concrete patio by hand, laying stone pavers in the front and back, as well as removing overgrown shrubs and plantings. The team was thorough, very friendly and courteous, answered all our questions and left our yard clean and organized each day. If you are looking for a landscape refresh or a complete renewal, I would highly recommend Green Thumb Landscaping.

Liliana Popp

Very prompt, professional and honest advise. I called on behalf of a friend and she was very impressed. You made me look good...!

Kai Seto

Wonderful place to work. Such a friendly team of hardworking and knowledgeable people!! I felt welcomed as soon as I entered the building on my first day. Very much a family here.

Vivien Cockburn

Our lawn and flower garden always look their best. Thank you for the great job you do. I would recommend your company to anyone.

Allison Mahoney

I just wanted to pass along my thanks to the wonderful men and women who have worked on our yard and gardens this season. It has never looked better! The edges are clean and perfect. Everything is trimmed and pruned to perfection. It just looks amazing. I would never be able to get it looking this beautiful.

Marion Giles

Simply amazing! What a fabulous job Kathy, Todd & the crew did to my front, side and backyard. I just love the transformation from bland to grand. The patio is a great addition, with lots of room to host a party or just hang out with a cup of coffee and admire my new garden. The crew went above and beyond with no detail overlooked, and cleaned up afterwards each day. I have absolutely no hesitation in recommending Green Thumb Landscaping. Thank you to all.

Karen McClelland

Green Thumb Landscaping is professional, dependable and very knowledgeable in their business. Always friendly and willing to make recommendations. A pleasure to do business with.

Helen Sicoli

I had my overgrown garden cleared and replanted today. What a great experience. Theresa and Dave and their crew were wonderful. They go about their business and get it done. I can sit on my patio now and enjoy my updated garden. I am so happy with the results.

Robin Sommers

We have used Green Thumb for the past few years and are extremely satisfied. The staff that works on our lawn and garden are always polite, friendly and professional. Our front garden always looks great and they take a lot of care with our lawn to make sure it is just right. We've had GT build us a backyard garden box for vegetables which our entire family enjoys working in and I don't hesitate to contact them when we have a new project or idea in mind. You won't be sorry if you use Green Thumb.

Debrah Plucinsky

Always a pleasure working with the team at Green thumb. Our lawn looks great because of their care.

Sandra Shorer

This is our first experience with a property maintenance company and we could not be happier. Our lawn and gardens look amazing and the staff our friendly and knowledgeable. Thanks so much for your hard work.

Tony Seljak

Numerous compliments have been received on our gardens thanks to the hard work by Green Thumb. Kathy and Theresa have added that extra personal touch by following up on a regular basis with the Site Manager of our Condominium to ensure the service is top notch.

INEKE ZIGROSSI

WE had Green Thumb do a yard clean up, weeding and trimming trees. We are thrilled with the result. It's like a new property. The landscapers worked diligently and were very knowledgeable.

Stephen Ashworth

This is one of many times that I have asked the same driver of his pick-up truck and trailer politely, if he could not park it directly at the base of our driveway. The same driver - I think he believes it is a game, is very rude and suggested that I shouldn't have a problem getting out - well I did and had to go into the oncoming traffic lane and drive over the side walk to exit my driveway. I took a photo so I could detail the inconvenience. My wife also had difficulty getting out when this truck and trailer was parked previously. It seems this individual with sandy blonde hair thinks this is a game vs. a safety concern. When I asked why he couldn't park in front of the clients yard which is twice as wide he said it might block their entrance - how ironic! I will speak to our neighbour so he knows how rude this driver/landscaper was. The driver also said - when I need the truck to be moved he would do that - I said I am leaving now and he continued to unload his equipment and did not move his truck or trailer. Oakville is a lovely community and we have lived here over 30 years. This driver doesn't realize how word gets around. I tried yesterday to call three times to bring this to the attention of someone who is capable of carrying on a civilized conversation at Green Thumb - the phone just kept on disconnecting either by the driver or a problem at the landscaping company with the phone systems. Now you have been made aware of two problems that you need to address. Unquestionably people can choose many different landscaping firms - I'm glad I not using Green Thumb. Our landscaping company is always polite and sensitive to parking concerns. Lastly, you should probably consider using pylons before you cause an accident and by way of this review - you are on record for this concern, as well being on file with the Town of Oakville By-laws enforcement with a confirmed case number and flagged as this happening on multiple occasions on this street alone. Was it really worth being so flippant in your attitude and potentially causing an accident not just on our street but others? Hope others contemplating using a landscaping company take heed of this type of behaviour. Green Thumb gets two Thumbs Down for Attitude and Safety!

Savitri Ponnambalam

An outstanding company and team! If you are looking for a Landscape company that treats you as part of their family, delivers impeccable service and makes your lawn and gardens look amazing -- Green Thumb Landscaping is head and shoulders above any other company we have worked with.

Scott Cooke

I have used Green Thumb twice now and both times have gotten exceptional work. The fence they built me looks stunning and can’t wait to see how the garden looks this summer. They are always on time and get the job done in a timely manner. Keri and her team are top quality and I highly recommend them for any work you need done outside.

Lesley Pihac

Met with the “VP Business Development” today for a quote on lawn cutting. $400 a month????!! Crazy. She did not like the fact that I was not interested in other services!! Obviously either does not want “plain Jane” business or is tremendously up charging for Oakville. The only saving grace is the office assistant is tremendous at providing great customer service!

Calvin Nicholl

An amazing company to work for. I have only been here 5 months but feel like I have always been here. Very friendly and hard working people who care about what they are doing.

Elisabeth Marks

Very friendly and professional company, always there to answer questions and accomodate for there customers

Taylor Shambleau

Kathy and her team were great ! Very Professional all the way .The lawn was always done precisely and expertly . Thank you Green Thumb .

Tracy Holland

Kathy and her team take pride in their work, are very professional and trustworthy. My property is always kept neat and tidy, and they always accommodate our needs with short notice. I would highly recommend them.