Reviews of Bur-Han Garden and Lawn Care Landscapers (Gardener)

Elizabeth Wood

A very professional organization with a great deal of expertise. Reliable and responsive with excellent customer service.

Trevor Defehr

Fantastic customer service and attention to detail. Workers are passionate and organized, with extensive knowledge of various flora. From regular maintenance to making your garden flourish. Able to answer any questions and provide advice on proper care. They take on small and large projects and will go the extra mile to ensure their customers are left happy! Removing trash from properties and hauling away debris. Can be very accommodating to client's special requests as well. Would highly recommend! They are first company I would call for lawn care or landscaping projects!

Drew Clarke

Efficient, effective and reliable service. I have no hesitation in recommending their services.

Ian McIntosh

Have used this company for more than 19 years. Our lawn is testimony to their capability

Accent Holdings

Great customer service, always willing to help and to do better. Glad we chose BUR-HAN for all the landscaping needs.

Kenton MediaProductions

Bur-Han helped us with advice with a cedar shaded back yard for lawn growth. Then last year, we wanted to get some privacy and they helped pick up our black bamboo for our landscaping needs. I recently learned they not only did lawn care but also did garden care and smart landscaping and 99% of their treatments for lawn are non-toxic. Great for those of us who have families.

Ally Taylor

I don’t know who cut my grass on Friday, May 31st last year, but they did an excellent job of cutting and edging! There was more than the usual amount of grass but they still managed to do a great job! Your services are the best. Thank you.

Michael Jonckheere

The best value for lawn aeration. Highly recommend.

James Dunwoody

We have been using Bur-Han for years. Their service is great. Very efficient and professional. Our lawn looks fabulous.

Patrick Helme

Great service! Thanks for transforming our old tired property. We highly recommend Bur-Han.

District North Van Firefighters Charitable

Love this company. Will see them at Lynn Valley Day!

Carolyn Gilbert

Bryan did an excellent job - very smooth and well-designed edging, good mowing and careful thorough clean-up. Thank you! Glad to be a client of Bur-Han.

Steve Cooper

Over the past 5 years, Bur-Han has helped transform our garden from a scruffy, sparse wasteland to a lush green lawn. They have inconspicuously achieved a wonderful transformation for us! Many thanks ... Steve.

Kevin Hanvey

If a man's home is his "castle" . . . that must make his lawn - his "kingdom". Bur-han have always done a fantastic job of looking after my "kingdom" and I wish them many years of continued success! - Kevin Hanvey (North Vancouver)

Curt Walker

Great experience with Bur-Han. They had excellent service, were communicative, followed up and were priced competitively. Hired for spring aerating, fertilizing and moss treatment. Would highly recommend their company, no concerns from my experience whatsoever and definitely exceeded expectations.

Simon Xin Cheng

I ordered a core aeration service with Bur-Han. The process to book the service is very smooth and the service was done professionally a few days after the booking. The price is very fair comparing to other companies.

Ashleah Wilson

Super impressed with BUR-HAN. I can honestly say that every interaction with them has been polite and super professional, and they do great work. Absolutely no hesitation in recommending them for your yard services.

Black Fox

Never used them but their drivers need to be more courteous and not block other cars when parking...extended vans should park on the street

Wyatt Andersen

I live over at Alexander Court, a site bur Han visits often. I must say, the crew who visit there every Friday are among the most considerate and professional workers I have ever met. They were kind enough to help me out with my own plants and certainly do a great job every time. Crew leader Jenna is so nice and accommodating to old folks such as us. Bravo bur Han!

Whittall Real Estate Team

Highly recommend Bur-Han, their customer care and service can't be beat!

Jane Roxburgh

I am very pleased with the help that Bur-Han has been. With a new build, we are trying to create a lawn and garden (not easy when there seems to be little topsoil and poor grass). The Spring package has made a huge difference in our yards and we are back annually for this professional and reliable help. Thanks, Bur-Han! Jane

Unique Accommodations

We have worked with Bur-Han Garden and Lawn Care for many years and have always been satisfied with the services they provide. They have friendly and knowledgeable staff as well!

Robert Alexander (ALEXANDER HOMES)

This company is terrific. They worked on our families' yards and the experts in making lawns and gardens look great. Thanks Bur-Han and it was fun doing photos for your new website.

Heidi Gebhard Kilham

We have been using Bur-Han for 16 years and have been very satisfied with their responsiveness to issues and consistently great care of our yards.

Neil Creighton

Bur-Han has been looking after my lawn for over 15 years and I have nothing but good to say about them. They go above and beyond. I have no hesitation in recommending them.

Keyvan M.

We would like to highly recommend Bur-Han, and express our sincere appreciation for the awesome job Daniel and his crew did in our back and front yards. We appreciate your efficient, gracious customer service, and the level of detail and accountability you have demonstrated on each project.

Sprock Er

An amazing company. The owners and management team are top notch. They treat their staff very well and have very high standards when it come to customer satisfaction.

Vincent Drewa

I have had this service for several years and it has always been excellent!

Salim Dhanji

Amazing service. My lawn and garden has never looked better!

Joe Theelwhoppo

Year after year, great customer service. Easy to book whatever service needed, and consider it done within days.

Joseph Mior

We have been using Bur-Han for the last few years and are very satisfied with the service and the quality of the products used to keep our lawn healthy! The Bur-Han employees are always very helpful and are happy to listen to any concerns or suggestions that we have. Before starting up with the Plus Package our lawn was 90% moss. Now the moss is all gone and we are left with a beautiful, healthy green lawn that makes all the neighbours jealous! I will gladly recommend this company to anyone who is looking for a new service provider and can say without hesitation that choosing Bur-Han was the best decision we have ever made.

Rustom Burjorjee

Great Lawn care service, had to use them for a few weeks because my mower broke down. The service was incredible, phenomenal mowing and landscaping. The entire process was entirely seem less. Dealing with Frances in the office was a delight. Would highly recommend this business.

cw127cw

I've been using BUR-HAN Lawn Care for 2 years and a few things that stand out immediately is there attention to detail and openness to feedback should I have a specific need or preference. Flexibility, reliability, fair pricing and a great looking lawn. I've used others in the past and BUR-HAN easily outshines the rest. Thank you team

Patrick Lai

Good service, let's me know when service is done. Great customer service as well esp during this covid19 situation.

Geko Treker

BUR-HAN came promptly to our home near Grand Boulevard after it became necessary for us to replace our lawn service that we had been using for years. Their efficient, caring and professional service is a treat. We highly recommend this company.

Nicole Cook

Great service. Very efficient work and a great community supporter!!

Dave Roskell

I have been using Bur-han for about 5 years and their service has been excellent. If there has ever been even a small issue they have fixed it within a day.

Irene Markanastasakis

We highly recommend "Bur-Han" as a lawn care company. They are constant, diligent, responsive, and very human. You will not be disappointed.

Sandy Roberts

I would highly recommend Bur-Han Garden and Lawn Care to all. Very Professional and Knowledgeable. Staff are amazing and curtious. You cannot go wrong with these folks helping you with your lawn and garden needs.

Amir Lorzadeh

Very satisfied with their services. I have them looking after the garden and grass since 2014.

TEIN LU

They are a good team!

ella young

Have had them do various things over the years... punctual and a good job though willing to come back quickly if anything is missed.

Liz Twicet

In the years we have had Bur-Han take care of our lawn, there has been a great improvement in the quality of the lawn. This year the young man who came each week to cut and edge, really listened to what we wanted, and followed through, he was a pleasure to have around. Elizabeth McCann

Debby Brouwer

Very happy with the service. My lawn looks great - so healthy!

Jane Hobson

Bur-han has made my life much simpler. They do an excellent job of maintaining my lawn and the boulevard. Spending long hours at work doesn't leave much time for mowing and used to cringe as I drove off to work ignoring all those sprouting dandelions. Now I smile and have more time for the garden. They are fast, reliable and reasonably priced.

Lupton Cabin

We have used Bur-Han for a number of years.They are very dependable, keep you informed as to what you have had done to your lawn and suggest things you might want without pressurizing you. Price is reasonable and they are very reliable.

Theresa Drewa

Fantastic service

Nickole and Bob

Very professional, very kind and happy on the phone and I love how they leave a little card at the door after someone has been by and they let you know who was there and what they did! We are very happy with Bur-han and would highly recommend them!!

Inga Newbury

Excellent service from the team throughout the season. Brian, especially, has been awesome ! First class, always courteous, friendly and high standards. Thank you.

Marci Wright-Smith

Thanks for the service for our lawn and boulevard.

Martin Carey

I have just brought Bur-Han on board as the landscaping contractor for a third building in my strata portfolio. I am delighted with their service to date in particular the emails I receive from the team on the ground as they leave the buildings advising what work was completed and issues to note. Also Robert and Chris are in constant contact to see if my strata councils are happy with the service. I would highly recommend Bur-Han.

Sonja Guay

Bur-Han Garden & Lawn Care has taken care of our lawns for many years. They are always pleasant, professional and prompt. They have been a pleasure to deal with. Sonja & Patrick Guay

Cory Pettersen

Our firm has recommended our own clients and even other brokerages managing properties on the North Shore to Bur-Han for their excellent service and attention to detail. Robert Hannah runs a great company and we are pleased to do business with them as industry colleagues.

Gail Donohue

Great service and friendly.

Daren Simmons

The WORST customer service.... Never shows up on time atleast 30 min or more late and the workers are always swearing at each other in the yard.. always putting on loud disrespectful music and leaving garbage behind.. called to ask to speak to the project manager but he just starting swearing and blocked my number..

Roger Wiedemann

We have appreciated the edging and cutting down on my mother’s lawn in New Westminster. But-Han Garden and Lawn care have been easy to communicate with and very flexible. I would highly recommend them

Jan Smith

We’ve had Bur-Han Lawn Service for about a year now. We love the fact that we don’t have to worry about when or if our lawn needs cutting, they show up every week and do the job when it’s necessary. The work is done quickly and efficiently and we’re notified by email what work has been performed. Would have no hesitation in recommending Bur-Han Garden and Lawn Services.

Don Hardisty

We have been very happy with Bur -Han taking care of our lawn for the last few years. Great service

Claude Nobauer

I highly recommend Bur-Han, I have been using them for more than 5 years and they do a great job. Show up on time, tell you what they did and there staff are clean, respectful and hardworking. If you have questions or want a consultation they are more than responsive and will go over your questions and concerns.

Jocelyn Macaulay

I would never recommend Burhan to anyone. The staff were always friendly but they performed care for our lawn they was not needed and charged us for us. We communicated our concerns prior to treatment and they still did un-nessasary work and charged us for it. When I communicated my concerns they reinforced what we told them we didn't want done. After we complained they did nothing to fix the situation. Horrible customer service and they will rip you off by doing steps that are not needed.

Cheryl Wellington

The crew did a great job with a badly neglected garden. I will definitely become a regular client. Everything was very professionally handled.

John Vigan

The Best of the Best ... extremely happy with how this company has taken care of all our garden needs through the years. Top notch management and staff... Kudos to Mr. Robert Hannah for running a company like Bur-Han Garden and Lawn Care.

Karl Williams

Having used Bur-Han's services at our Vancouver house for a number of years, I have come to rely on them for their diligent and high-quality service. Our lawn is professionally cut and edged, and if it doesn't need doing, I receive an email message explaining why the service was not performed: this is cost-effective for us, and very much appreciated! Upon those occasions when I have contacted their head office, I have been positively impressed by Frances' prompt and friendly attention to our requests. Bur-Han is highly recommended.

K. G. A

We have been working with Bur-Han for a couple seasons now, and while their pricing is competitive, if there is anything unique or difficult about maintaining your property, I expect you may be severely disappointed. Our property has a large number of garden beds, fruit trees and other plants and so weeding and maintaining all of those areas is part of our annual maintenance package. While I find the lawn care is good, little to no work is performed on the remainder of the property, despite over 10 reminders, clarifications, and discussions with Management to date. The pricing of our contract was increased 25% over the 2017 season, as we were told the cost needed to be increased to properly maintain our property. One would expect this would lead to an increase in work performed, however, if anything, it has decreased. I am hopeful that things turn around, but at this point, I could not rate the company any higher than this.

V C

After dealing with few local companies, which provide similar services, I have to admit, that YOUR company is the most reliable and sought after. Thank you very much for what you ALL doing for our neighborhood and your clients.

G Wynston

I have been a client of Burhan for many years and I believe this company to be exceptional. The workmanship is always excellent; the workers are unfailingly polite, friendly and accommodating; the customer service is outstanding. These folk are clearly about client satisfaction. Their rates are reasonable and they are completely flexible about the services they provide. I pick the services I want from the packages they offer. They even give advice if I want to try and manage part of the lawn care myself. They NEVER cut our grass when it doesn’t need cutting. They send an email after each visit and sometimes it says that the grass length doesn’t warrant cutting. This year we got a message saying that the back yard shouldn’t be aerated because of its condition, so they refunded that portion of the cost. Frances, who answers the phone and emails, has a positive energy that radiates through the phone. I recommend Burhan to anyone lucky enough to live within their area.

Danny Samson

I would recommend Bur-Han for any of your landscaping needs. Bur-Han has provided exceptional service for me over the years, and their communication is extraordinary. Their crew is very easy to work with, and their weekly maintenance reports allow for easy review, and updates. Robert has been great to work with.

Mike Faresin

I needed a small retaining wall repaired. They asked for some pictures in order to give an estimate. I sent them a video. They advised me they would need to do a site visit. I scheduled over a week in advance and confirmed the time and arrival a few days before. I had to reschedule my and my tenants day for them. I cancelled other inspections as they seemed to be professional 2 hrs before they were to arrive they messaged me asking to reschedule. When i told them it would be difficult and ask why the guy messaged back saying he has health issues which limit him. i asked if there was any one else that could step in (no response). Then they told me they wouldnt be able to do the work for me for 3 to 4 months. I can understand a medical emergency but this does not seem to be the case. Especially when they tell me they wont be able to do any work for 3 to 4 months. If this is any indication of how they do work im glad I didnt go further with them

jacek kobza

No customer service.

ralph beyer

Do not use this company if you're not trying to upset your neighbours. They service the house across the road and have continuously blown debris to our property, onto the road, etc. We have asked numerous times that they not blow onto our property or leave a mess in the middle of the road in front of our house. Every Friday we have to go and clean up after they leave. We have called, emailed, FB messaged and politely asked their crews (crews change almost weekly), however it only gets worse by the week.

Celeste Michaels

As a Strata Manager, I am very impressed with my emails notifying me of who was present on site and what was completed on every service visit. They have done excellent service for my clients. If any of the Strata Corporations I manage are looking for Landscaping Services I would be happy to recommend Bur-Han.

Annoymous

I have been using Bur-Han at a number of my properties that I manage in Surrey. They pride themselves on being professional and it shows in their communication and in their work onsite. Their staff are courteous and helpful from the top down and they all take pride in the work that they do. I will continue to recommend them in the future.

Sheila Richardson

Good service for several years. They are very responsive to any requests and make any changes we think are necessary. I think that the fact that they do not cut if the grass length does not need it is excellent. The office staff is a delight to deal with...probably the best we encounter.

Kevin Froehlich

We have used Bur-Han for years for both lawn care as well as garden maintenance. They provide an excellent service. Any concerns we have had are dealt with promptly and professionally. The team is very knowledgable and have helped to improve our yard. I would certainly recommend them to anyone who wants continuing yard maintenance or who is looking to enhance the appearance of their yard and gardens.

Jen Boyes

Smartest thing we did was hire Bur-Han many years ago! Excellent service and work, from office staff to associates. Have received so many compliments on our lawn and garden...even from realtors walking around our neighbourhood. Would give them 10 stars if possible.

Sharron Brown

I use Bur-Han in two of my strata's I manage. They are helpful, polite and very efficient. After each visit I and the council receive a detailed report of who was on site and what was done. Make my job so much easier. Wish I could have them in all my strata's. Sharron Oswald Brown

Lise Pitt

I love my one-stop lawn specialists. They mow, fertilize and aerate my lawn so I have more time to do the fun gardening projects. I can highly recommend Bur-Han.

Calvin Pye

Chris and his crew did a great job on a difficult task of getting our Little League Baseball diamond ready for the 2015 Season. Winter weeds and moss played havoc this year but they got it done as promised. All the best from Mt Seymour Little League, Play Ball!

Gord Lemire

I just wanted to extend my complements to Julien and Ludovic for not only a job well done but to their friendly and accommodating nature. I appreciate their good work and pleasant disposition on such a rainy day.

Mary Ellen Marchant

The first class service begins with Frances, she is a great asset to the firm. The fellows who come to our home arrive on time, they are friendly and know what they are doing. All in all a very professional and reasonable service.

M No

Bur-han has been looking after my grass for years. It has looked great for years!

Paul Birch

For years we have depended on Bur-Han to keep our lawn in shape. One of the things that I appreciate most about their service is the fact that we can hire them for as much or as little as we want done during the season. Whatever we ask for they have done quickly and thoroughly.

AMANDA DE MELO

Completely disruptive, inefficient service. Our entire block hates to see their truck arrive. They use an inefficient gas leaf blower for about an hour EVERY week to just blow debris around instead of raking it up and removing. They illegally park in the alley with a F150 truck and trailer and block the alley and at least 2 condo unit parking exits and gates. The employees and equipment are loud and inefficient and the company is not responsive to these complaints. Do not recommend. There are much more professional, efficient, quiet lawn cares service providers available.

Marilyn Rich

Bur-Han has the most welcoming and efficient receptionist - what a great first impression.

Brad Whit

Could not get back to me with the quote even after I phoned....Not good

Elizabeth Rathbun

The folks at Bur-Han managed to fit us in at a busy time of year, on very short notice. When we had a question about the right weather conditions for application of one of their products (moss killer), we sent an e-mail and received a prompt reply that clearly and directly addressed our concern -- even though our e-mailed question was received after 4:00 pm on the day before a holiday long weekend!