Reviews of The Gardener Landscaping (Gardener)

Ryan Cartier

Awful customer service - gladly takes your money and then does not actually ever come back to complete the work. When you try to follow up (6 phone calls and messages) to an answering service Jim is supposed to call you back and never actually does. Save your money find a reputable company to deal with.

Ryan Cartier

Awful customer service - gladly takes your money and then does not actually ever come back to complete the work. When you try to follow up (6 phone calls and messages) to an answering service Jim is supposed to call you back and never actually does. Save your money find a reputable company to deal with.

Duncan Alexander

I hired this company to do a landscaping job in my backyard. I was extremely satisfied with the result. The fencing and landscaping turned out perfectly

Cassidy Svetek

I had a wonderful experience with the Gardener. I called them for a patio / garden and what I received was so much more. The Gardener design team created a stunning backyard oasis which was more than I ever could have imagined for my backyard. From the initial design meetings to the execution I was beyond impressed with the work and execution of every member of the team. My backyard is still the talk of the neighbourhood from the impeccable patio, lighting to the beautiful garden design. Would recommend their services to all my friends and family. Thank you so much to the Gardener team for creating my dream backyard.

Brian Roberts

Not happy at all with my experience with these guys. Poor customer service, poor communication, poor product, and inexperienced workers. I had hired them because I thought they would provide me with some honest advice and the help my lawn desperately needed. Instead, I felt all they cared about was getting paid.

Heidi Ram

Summer 2021 is another GREAT SEASON OF SERVICE! Manny & Chris take extra good care of my lawn and go above and beyond. Thank you HIRE THE GARDENER BURLINGTON!

Dick Guest

The Gardener did an exceptional job in 2019 on our lawn and garden. Reliable, efficient and extremely professional- the property was maintained with a personal care approach that left us very pleased with the service. I would highly recommend them. From Brodie Shaw to the office, their communication was straight forward and timely.

Alan Hopkins

Amazing company and quality work. From design to execution The Gardener Burlington thoroughly assessed our needs and provided a beautiful design to help us visualize our project and completed the work on time and on budget. We love our new front yard gardens, walkway and patio lighting. Thanks for the excellent work!

Mark H

Hired for a fence project. Fantastic experience every step of the way. We get compliments on it all the time. Would definitely use them again for any other Landscaping work.

Cathy D

Never worked with this location, however received a call from head office about another location of Jnelandscape which is not a well organized location. This location was concerned which is appreciated.

M Parisi

We've had a lot of experience with contractors over the last year, most of which left us over spent and underwhelmed...until we hired The Gardener, specifically Jim and his stone mason Eric. From start to finish, the quality of work, customer service and work ethic was exceptional. These guys are hardworking, honest, and really focused on making the customer happy. As with any renovation, issues arise. It's how these issues are dealt with that makes the experience most memorable. In our case, despite how small our concern, Jim was quick to address it and put our minds at ease. We were so happy with the exterior stone work they completed for us that we hired them for 2 more jobs (and a few more to come).

Fred Eurich

What ever you do do not even consider to work for this company worst time of my life working for this company. The owner Jim Edmonds does not honour his contracts terminated me for something that was done by his other employees. Please stay away from this company

Greg Gillies

We had a major landscape renovation of our backyard patio done by The Gardener Landscaping. The design was incredible and beyond our imagination and the installation was excellent. We are so pleased with the result and strongly recommend The Gardeners Landscaping team for landscape design and installation services. From start of initial design consulting to installation, the experience was professional, very thorough and detailed. They cleaned up every day and the crew was amazing.

Justin Simmons

We hired this company to clean up our yard and fix some grass. After waiting forever for them to come they showed up for 30 min and left. I had to call them to come back and do the job properly. After a 2and time the job still wasn't done. To top it all off they never returned to fit the grass. Horrible.

nancy schreiner

We are very pleased with the gardening re-do and with the patio work they did for us over the last two years. It was exactly as we wanted it to be and exactly as per the price quoted. The employees were professional, friendly and were hard working. Thank you Jim, Fiona and team!

Adine Carter

I can not say enough about the quality and service! The primary carpenter was here every day, and built the fence like he was doing it in his own backyard. It was impeccably built. Incredible value for my money. Will definitely call again for any future needs!

Karen Dyson

We hired The Gardner to completely re-do our front landscaping which was originally done 20 years ago. Our flagstone walkway was crumbling and we weren’t even sure what the concrete would be like underneath. Jim guided us through the entire process and we were fortunate to be able to use the original concrete. The new flagstone walkway and front porch area looks spectacular!! Jim also recommended that we modernize the look by putting “ledger stone” behind the garden area. This would also keep the mulch from running over into the pebble stones. The result looks amazing! We were highly impressed with the workmanship and the crew’s attention to detail. We also decided to replace all of the plants across the front. Again with Jim’s advice, we replaced the Yews but changed our Japanese Red Maple to a Bloodgood Japanese Maple. Everything looks beautiful and we couldn’t be more happy. The work was completed in a timely fashion and the guys were super nice to work with. We would highly recommend The Gardener to anyone!

stacey

We had a terrible experience with this company. I'm only giving one star because I have to! My husband hired them to perform general spring lawn maintenance (aerate, top coat, overseed). After arriving unexpectedly, two workers top coated our yard with terrible soil (looked like backfill), sprinkled some seed and left our yard looking worse than when they arrived. When we received the bill and complained, we were told it was our fault there was no improvement because we weren't watering (despite the buckets of rainfall this spring and yes, we watered on top of that). When we said that no aerating had been done, they sent a young worker out (who told us he had never used the tool before) to do the job. We told him not to, since we weren't convinced it would make a difference, had no faith it would be done properly and we wanted to speak to the owner - despite not performing the service, the company still sent us another bill! Do not hire this company - terrible customer service and workmanship.

Mike Hughes

Very professional. Lesley exceeded my expectations. The crews show up on time, as scheduled and take pride in their work....what more could you ask for. Mike

Cathy D

I find the work that Jim, Fiona and their crew do, to be absolutely fantastic. Their prices are fair and the work is beautiful. They are very friendly and professional and I highly recommend them to anyone looking for landscape and/or construction work. You won't be disappointed.

Sam Andrew

Hired their service for a fall and winter clean up. Basically identical to the review before. Quick to take money and sign contract and then do nothing. Beware

Andrew

Our landlord uses these guys to maintain the lawn and garden at our commercial property on Mainway. I have had an issue with them using a lawn trimmer inches from our car bumpers, and also with using the lawnmower with the back open and spraying our vehicles with grass. We have offered to move our cars. They were quite defensive and argumentative when I brought it up. Their solution is to use a leaf blower on our personal vehicles to clean them off after them hit them with grass dirt and debris. This is a normal and acceptable thing to them... I'm not sure about the entire company, but they guys who do our lawns have made it clear that they don't give a flying f*** about respecting our vehicles and respecting the fact that pep erring cars with debris from mowers and trimmers is a stupid thing to do. I would not be writing this had the team been able to have a conversation about the issue without getting angry and rude.