Here you will be able to see all the reviews of real people who have information of the services and products of Canadian Tire (Gardener) in the area of Belleville (Canada).
At present this firm gets a score of 4 out of 5 and the rating was based on 127 reviews.
As you can read, it reaches an feddbacks average is positive, and it's founded on a large number of scores, so we may think that the rating is quite faithful. If people have bothered to evaluate when they've done well with the business, is that it works.
You know that we do not usually stop to give opinions when these are positive and we usually do it only if we've had a problem or issue...
This Gardener belongs to the category of Department store.
Everyttime I went there they o Ly had one cashier on which made for slow servicr
Got some really good deals.
Hard to find anyone working besides cashier's.
Store is great, selection is great, staff are always friendly. I love the online buy and pick up option.
Had what I needed at a fair price and was easy to find myself.
Serves this community well....seems always something you need and it is at a special price.
Don't honour warranties on MotoMaster products. Been going to this canadian tire for years unfortunately wont be buying products from there anymore. Staff are nice though.
A great place to shop around. Some surprising sales in store. Big selection. Appeals to both men and women.
(Translated) Website not up to date (Original) Site web pas à jour
Great!
Staff are useless with little knowledge of products and availability.
Was able to find the items we needed
Huge and well-laid out store, with plenty of stock. Missed five stars only because cashiers were unorganized at the customer service counter and openly griping in front of customers. Please inform them that they should never be agitated or short with clients, or show their frustration with their jobs.
The cashiers we're rude and uninterested in providing any customer service.
(Translated) Good store (Original) Bon magasin
It's canadian
Almost always have what I'm looking for and if they dont they will somehow manage to find it!
A large Canadian Tire. Definitely has a good collection of stuff. One of few Canadian Tires on the west coast.
Great gardening centre, staff very helpful.
Top of the hat to Chris, the general manager in Campbell River who was very quick to give us a credit on the item we returned. He also suggested we contact Canadian Tire main office about this matter so that it can be dealt with at the national level. We can't say enough good things about how Canadian Tire in Campbell River helped us with our dilemma. Thank you
Staff is very helpful.
Not many places to shop in town
(Translated) Very nice store (Original) Tres beau magasin
My fav
Frustrating when you buy a scope at Canadian Tire to go on a muzzle loader they sell and you cant get the proper mounting plate . And there was no way to check part numbers.Even with the help of the counter person
Top of the line security system. Great customer service. Superb ownership and management. All in all one of my best retail experiences in a long time. Highly recommend.
Helpful staff
Good
They literally have nothing in stock ever.
Got just what I wanted. Store staff was very helpful.
Canada's proud store
Canadian Tire
This is MY Canadian Tire Store, Summerside !! Staff incredibly friendly and helpful. I go in for an item but they've always got so many great products on sale that I always leave with a super bargain Or two. Fantastic job Claude and Peter.
I noticed the shelves were perfectly faced which can't be easy in a store that big
4 times visited for figüre skates. Still couldn't find correct one.
Love this store , always have a good experience
This has to be the very BEST Canadian Tire I have ever been in. It's just a fun place to shop in because of the variety of excellent products, totally organized and clean. Best garden shop in the spring. Just LOVE this store!
Well stock gold customer service
Awesome service
The store was very busy on a beautiful spring day. There were lots of cashiers working and the person who helped us was very friendly and efficient. They were setting up the garden centre as well. I've always found this location to be one of the best I've ever visited and I recommend it highly.
Excellent as always. Three new shrubs and a bbq tank exchange.
I did not find what i wanted but the young man who helped me was very kind...
Amazing customer service .. with 2 mins of entering the store .. it was a one on one help .. thanks for being so easy to buy from for campers
Understocked, failed to locate inventory several times.
Not as friendly as it once was.
Hubby loves it everything he needs in one place
????????no toys for kids
They carry everything.
Love this store, and the tool sales!!!!!!!
You have to know where in the store to get what you need. I actually had an employee avoid eye contact with me so she wouldn't have to help me. Well they lost a $500 purchase from me as I couldn't find anyone to help me. We stood by the gazebos for about ten minutes until I got fed up and left
(Translated) I find what I load (Original) Je trouve ce que je charche
Small Canadian tire and great service. Kudos!
Great customer service
Good variety of items
Positive
The store had a facelift and looks great! Items are stocked and easy to find. Summer of ‘21.
costumer service stinks big time in store and phone
Love CTC Fort Erie.... The GM there is both smart and handsome!
Love going to Canadian Tire in chatham! Store is always well staffed, stocked and clean! And Canadian Tire has something for everyone!
Very helpful staff, taking pride in doing a good job. Koodos.
Highly recommend purchasing items from here but I will.never bring my vehicle here again for repairs. They don't know what they are doing.
Good store, well kept, lots of parking
Great service. Good prices
(Translated) Always a pleasure!!! Exellent service (Original) Toujours un plaisir!!! Exellent service
I always find everything I need with there wide selection.
Management is tone deaf, they run a decent store, but run a backend farce. They have a lot of key employees that make the store function like one of Canada's best locations, but they protect that feel with nonsense when you read between the lines.
Staff very friendly and helpful.
Other than the auto parts department always making you wait for an eternity to be served the workers are friendly and helpful
Had some of what I needed.
(Translated) Very nice store ... Great Parking and it's very clean ... (Original) Tres beau magasin...Grand Parking et cest très propre...
I think this is the only Canadian Tire that does not allow you to bring in your dog. This is really the only point of differentiation that would make me choose to shop here over any other box store. As a single pet owner, it can be challenging to go out with your pet, especially on a hot day. Knowing there is a place to go in if we need something while out and about has always been such a selling feature of Canadian tire stores. Very disappointed to be turned away today.
Good place to buy automotive, camping, plumbing, electrical products as well as home consumer products. Staff is friendly and helpful.
Hmm website said 18 availible in the store , head from Comox to courtenay, and sure as sh.. None AVAILIBLE!!?? I
Purchasing a paddleboard here has been a much too complicated transaction. Despite many other issues which have been minorly resolved, the board still doesn't a fin for it, and the summer is almost over. I'd sugguest people to take their business elsewhere.
The folks who work in curbside pickup are amazing! They helped me load my snowblower and were very personable. I also love all the beautiful houseplants that have been brought into the store (and my home!) lately!
(Translated) The service is more efficient than the Trois-Rivières branch …
The man store... a place for any man to feel at home hahaha
I bring to car to the shop to get a new set of winter tires, it was shiny and clean when I got there. After they’re done with it, got some damage on the rim and super dirty. Cost 120$ for labour for 40 minutes of work. This is very upsetting me
Always pleasant staff and great quality products.
Well I guess I should expand on my experience. I had an item I had to return. Now full disclosure is that I bought the item at a Canadian tire in another town. But after 30 min of downright confusion and watching several employees go through the same steps over and over and not be able to return the item. I was given the final option of take it back to the store I bought it from. It was due to the computer not wanting to take the item back into inventory or some such thing. So they offered me a gift card for the exchange but after this experience I would rather my cash back (as I had the proper receipt) the main reason being I didn't and to have to be beholden to spending my money there since my experience was so poor. I was forced to leave as I had a child that needed to get to sports. So you will be relieved that you have a second chance to make it right since I still have the item. On a side note I have never had an exchange or return go without some sort of drama at this store.
Good place and very good promotions
I don’t know whats wrong with them, but auto service department tried to take advantage from a women who have least car knowledge and almost made me pay $300 just without even knowing actual issue. Truly Fraud!! Be careful!
A beautiful bright clean store but terrible service from many of the floor staff. My experiences range from being totally ignored while staff chat between themselves about personal issues in the middle of an aisle to begrudging assistance being offered only to have the staff member disappear never to come back. The front end staff at the tills are 100% fantastic but management could fire half the floor staff and none of the customers would know the difference.
Great service in the auto department at a fair price.
Always got what I want there
Was just in to ask about tires and the parts lady was extremely rude. I almost walked away from purchasing the tires.
Rude staff, most give attitude when a question is asked, like they're being inconvenienced. It's worth driving to other locations for better customer service.
A very good sports and hardware
They have a good selection of gardening stuff, the camping section is great and most things are easy to find.
It's my fave
Great store! Manager is nice. I got to know the staff well because everything I buy is goddamn broke. They call it crappy tire for a reason
I never leave reviews, but I feel I had to on this one particular visit. I was very disappointed. I saw a grill on sale on the Canadian Tire website that was perfect for my husband for Christmas. It said there were 3 in stock at the store. I went to the store and didn't see it on the shelf or on the middle aisle displays, so I ask an employee. They try to find it on the shelves but weren't able to. Then, he goes and checks in the back. He comes back maybe 5-10 mins later and let's me know they're bringing them out from the back. I say thank you then wait 20 mins. Then I ask another employee about the grill cause I had been waiting awhile. The new employee and the original one (who showed up about the same time, soaked from being outside) kinda talked to me but more so with each other and say they thought they found it but they think it's a different one. The new employee suggests to the the original employee to have so and so assist them in finding it. So, I wait another 45 mins until the original employee returns. At first, he was walking towards me then stops to talk with another employee for 5 mins. Then he eventually makes his way towards me and kinda looks at me like he wasn't sure it was me he was helping (honestly like he just took a lunch break and was coming back, but I'm only guessing) and I ask him were you able to find the grill? He said no. I asked if the website is not accurate then with having 3 in stock. He said someone moved it without putting in where they moved it cause they pretty much don't know how to do their job. I thought to myself, sounds like a common problem around there. But at that point I was very frustrated cause amongst the 10 or so employees I saw walking around, no one could help this guy or even asked if I was being helped. They seemed more concerned with talking with eachother or restocking shelves than helping customers out. Another lady was waiting awhile for an employee to ask for assistance in getting something off a higher shelf while I was waiting. I waited probably way too long to be told no, I can't find it. Giving this guy the benefit of the doubt that he'd find it in the back cause the website said that they were in stock. I mean, it's December and a grill. It's not like it's the middle of July. Anyway, the guy gave me a raincheck slip and I had to ask how it works cause clearly customer service is not a priority in this store. He said I would have to call the store and ask about the grill. Then, I asked if I did the order online and pickup in store would that be any different? He said no, probably not cause the order would get sent to one of them on the floor and then they would have to go look for it. Sorry bud if I'm actually having to make you work, geez. Seems so much trouble for a grill. I left this store feeling so frustrated and it just left a bad taste in my mouth. I should've just left maybe 15 mins in, but I wanted to shop somewhat local and save myself the waiting on shipping. Trusty ole Amazon won again. Sure I spent a little more and I have to wait a few days for shipping, but I probably got a better grill anyway and way less of a headache/faith in humanity. Canadian Tire train your employees to provide good customer service and to remember that the customers give them a job. Or maybe I'm crazy?! :D
I would like go send out my sincere regards to the whole team at Canadian Tire for the exceptional service they’ve provided me. Ive recently purchased a toolbox and was amazed at the customer services I received; I would especially like to acknowledge Kirk (store manager) for ensuring my toolbox was in stock and then arranged all shipping and handling which I’m truly grateful for. Overall a wonderful and positive experience; I look forward to doing business with your organization in the future. Thank you very much.
The store sometimes seems crowded, but all you need is to practice common courtesy, and they always have what I'm looking for
Store and staff always great. Once stopped a top level manager (or owner, not sure) for help, not realizing who he was, he stopped what he was doing and helped me 100%, did not pass me off to an employee.
Love the store
Canada's favourite Automotive, Hardware & Home store! Excellent on-line order & in store pickup! In & out in under 10 min's.
Great service!
Surprisingly large, and very well stocked. Everything you would expect for a store in a town of this size. Multiple vehicle service bays, and just about everything else a Canadian could need. Buncha stuff you don't need as well. Look out for the killer deals that feel too good to be true. Maybe they are?
Nice reorganization and few higher end brands added
Sure, it probably has what you need, but the staff don't know it. And neither will you. Good luck to anyone visiting this store, finding a knowledgeable staff member is a serious challenge, if you can even find a staff member at all.
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
Since the pandemic, the garden center is useless. Need to go to Niagara Falls location. Hopefully this will change for our location when things get back to normal.
Good luck finding a worker to help you.
Why are there 8 EMPTY BAYS?
Fast service as I picked up an on line purchase.
Friendly staff and clean store! I picked up a cast iron skillet today on sale, bonus!
well organized store. have good item displays. the isles are well spaced and there are many staff available in each department when needed assistance or guidance. the whole store is in well layed out plan making shopping very convenient. whenever there is a chance for me to visit flinflon canadian tire, i make it a point to swing by, as there are many things you will not realize is available until you see them in the store. it helps to buy when you have a visual idea, and this store delivers that.
Great store customer service is great find what looking for to do your project
Very cluttered and hard to find things. Seemed disorganized and messy.
Good use better staff
From last 2 months i am going back and forth to this store in Charlottetown but everytime i go there they tell me the product is here, but we are not able to find it come tomorrow it ahould be here. Then they told me to order the product online and pickup from store i did that twice and both of the time they gave me wrong thing is the staff blind or illiterate to see what i have ordered and what they are giving me. Horrible experience poor management. Product is Dr do professional insect killer.
Great sized store, vast variety, helpful staff
Large, lots of inventory but staff...well
(Translated) Good service (Original) Bon service
Nice clean store with lots of knowledgeable and helpful employees! An enjoyable and productive experience!!
Good store clean polite employees
(Translated) It's Canadian tire (Original) C'est Canadian tire
Not very helpful
(Translated) Lack of service (Original) Manque de service
I got an out of province vehicle inspection at this location. I booked it over te phone, I was never quoted a cost, I didnt care because I needed to have it done. I was told it would take 1 hour. That day, 28 minutes into the service I got a call I needed a piece replaced and it would cost be an other $85.00. I said sure, because I needed to get BC that day and they had the time. I was told it would be an other 40 minutes or so. 30 minutes later I got a call, all done. Awesome fast service.. so I thought. I went to pay my bill and it was almost $500.00 showing on the debit machine, I was in shock and just continued the payment. I wasn't shown my bill before paying, I thought because of covid they didnt want to many people touching papers. My mistake. Got to my car and looked at my bill.. I was charged for 2.5 hours of service and I was there for just an hour. On top of that, a bunch of other service charges I was never told about. I was confused and upset so later that day I went back to speak to a manager. No one was in the automotive department, another manager told me she would leave a msg for the automotive manager and that he would get back to me the next morning. I never got a call.. I waited all day and by 4pm I figured I wasnt getting a call so I drove back over to Canadian tire. When I pulled into the parking lot I got a call from Dan, the automotive manager. Apparently, Dan was so busy that day he couldnt have called me and that he was leaving for the day and would call me tomorrow if he could. I heard the msg and quickly ran inside to catch him before leaving. I found Dan and I experienced the worst customer service I've ever witnessed. I explained to him how I was confused about the charges and how I was never told about these extra hourly charges, shop charges etc. Dan told me "I dont believe you. My men would never not quote you those extra charges" I tried to explain I was only ever told about the part piece costing an extra $85.00 which I was all good to pay for but I wasnt told about any other charges. I told him I wasnt even quoted for the orginal inspection over the phone! "I don't believe you" "Im not arguing with you" . So disappointing and I was belittled in front of other customers. He asked me why I didnt question it when I paid . I told him I didnt get my papers till after I paid and that i figured it was because of covid. Dan told me that was my fault and that maybe I should have looked before I paid. And that it was a lesson to be learned. Dan tried to tell me they charge that much an hour because thats how much hi employees make an hour. I know people who have worked there and no, thats not even close to true. I was straight up lied to by their management and tried to be taken advantage of by their staff. Needless to say, I won't be going back.
Moving back to this great Town a few years ago...the great Canadian Tire staff have welcomed myself and my family with open arms, warm smiles and always a positive attitude. THANK YOU to all your staff... walking into your store and being call by name makes one feel special and welcomed.
Good selection and polite staff.
Although the selection is fine, and people are nice, there is no way to effectively social distance in the store. There are no directional aisles, although the aisles are narrow. The till area is very crowded, meaning you must walk through a big crowd to leave, or stand in a long crowded line to pay. I was very disappointed when I visited recently. Only go if you want the plague. ☠
A friend and I were on vacation checking out the island when our power steering suddenly died on the highway heading into Buckley on BC Day. As it turned out, our engine mount loosened, serpentine belt blew, and we needed a full retiming of the engine. The day after the stat, not a single mechanic was available within 5 days to help despite there being a dozen in Courtenay. Canadian Tire was available to take us on short notice and went way beyond getting us back on the road that same day, including rubber fitting the worn engine mount into our car so we could get back home without waiting for the part. Big thanks guys - you salvaged our trip!
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
Good service! Happy to help when asked!
The staff were helpful in the garden center and our cashier was delightful.
Really helpful staff
Good selection and friendly staff
I love this place. Always stuff I need on sale. Huge variety. Staff is always friendly and helpful. Triangle Mastercard is best credit card ever too.
Had a breakdown passing through Cranbrook. James in Automotive service was awesome! Had me booked in for the next morning and I’m back on the road. A big shout out to James and his mechanics for an awesome job!
Friendly staff, lots of options for starter and mid level tools
I like going there late in the day, and they're open until 8. Very few people are there around supper time and later. Less chance of being exposed to Covidiots. ( People that aren't cautious about exposure!) I dropped a brand new 1/2" drive ratchet in 30 feet deep water, while attempting to tighten my outboard motor mount. It is from a 33 piece set that sells for $129.oo! The ratchet alone, to replace is $89.99 ! Makes no logic to me. Just though I'd throw that in. So I'm going without it. Otherwise, Canadian Tire has everything.
They had what I needed
Great service from that young lady.....
Helpful and friendly staff, good pricing, and good quality items!
One of the worst place to get your car service. Even though i have pre booked appointment week ago for winter tire and waited more than hour on day of the appointment (after i handed over the keys) they are letting me that they don’t have Parts for service. What a waste of time, not even courtesy to let me prior at least. What is point to book appointment?!! Never coming back to Canadian Tire.
Manager Dana is absolutely wonderful. Not only is he cool and calm with covid and how busy the store is, he managed a seriously irate customer with respect and dignity. This was a little scary for myself and the staff around me but Dana had this guys issue resolved and out the door safely. I was really impressed with his professionalism and ability to address multiple issues all at once.
(Translated) Fair (Original) Passable
Average ct
Love this place
Very efficient and sincere business. Staff is very knowledgeable about all involved with my service .Thankyou
5 stars easily for the service department! I'm an out of towner here with my wife and two kids for a soccer tournament . My 2011 GMC developed a break issue where i just managed to get it to this store. My truck would have been unusable with a seized caliper until Monday if the staff members didn't manage to squeeze me in with an already busy day and only one licensed mechanic on site. Thanks to both service advisors (Hossein & Cheryl) on duty, the parts department for tracking down the last needed part and a gold star for the mechanic Brian. I appreciate you taking the time to explain things to me.
Would be 5 but its absolutely absurd that my I am told to leave my purse (medium-small sized) at the tills even after explaining it has life saving meds in it and people with larger ones and big bags from other stores can come and go with no issue. Honestly makes me feel unwelcome and when this happens I explain whats in my purse and that they can look in it when I leave and if thats not okay which it never is I just leave and shop else where
almost every time I get automotive parts they give me the wrong parts. its very frustrating!!!!!!
In the right spot at the right time
Great place!
Literally nickle and dime'd me when returning faulty product, wanting 15c store money or off return. Way to make me not want to shop there again with such a ridiculous policy.
Customer service went above and beyond to help find what I needed. Must have spent an hour helping me. Other team members would come by and help out too, really good service.
A GREAT Place to Shop ! Always seems to have everything you Need !
Diana in garden centre was always amazing. Many times we went there, she helped us kindly. Thank you, Diana.
Everyone is helpful.
Only there very briefly but staff was friendly and shelves were stocked.
No space to move around
Great staff
The friendliest Canadian Tire I've ever visited and I've travelled from coast to coast by car.
(Translated) Like all the others (Original) Comme tout les autres
Found exactly what I went in for. Plus More!! Great store...
Nice staff
Very cluttered and hard to find anything
To my surprise, I found a helpful Canadian Tire employee who directed me to the right place and I found the gift of been searching for. To add to my surprise, when I got to the cash, it was half price.
Small store, outdated and not open Sundays or past 6pm the other 6 days of the week. Helpful staff and service otherwise
They always have what I need.
Best plant selection ever! I would give 5 stars just for that alone. There are unique and rare plants that aren’t always easy to come by, and it’s so nice living in a small town where they actually give you more choices. Wouldn’t mind some big gorgeous pothos species and philodendrons???? The missing star is for the shortages of other items in household sections, and the Christmas decor was lacking if I’m honest. Not a lot to choose from. The plant selection is by-far the best part of this Canadian tire… thankful for this division.
(Translated) PLEASING PLEASING :) (Original) PLAISANT PLAISANT :)
Didn't have what they advertise
(Translated) Very nice store (Original) Très bien beau magasin
Store
Outstanding. Bought my new Snow Tires. They're ordered and will arrive in a couple of weeks. My local CanadianTire will do the install end of October, just before the snow arrives. Thanks CT!
Service could be better. Sometimes you can get someone to help but it's not very often.
This is a very big and modern can eating Tire it's a very clean with a good selection and good staff it has everything you would need and has the full lineup of things that you can find at Canadian Tire.
Always clean and friendly service, very few times they have not had what I want in stock.
Excellent customer service,Such a polite cashier (Geet) to talk to.
It was the best everyone was so helpful
They always have lots of tills open so you rarely have to wait in line. Friendly, helpful staff. Returning something is easy. Great store.
Stood in line for 20 minutes...pretty much par for the course in Estevan. Not impressed.
This location is a large full store and the employees running around in circles sometimes there's either a bunch of them in one area or you're searching for help with something and you can't find anyone. But the overall store looks good and it's clean and well-maintained so the overall shopping experience pretty decent
Helpful staff, well stocked, great app.
A little bit too crowded... but has everything posted in the flyers
Don't like it
Literally everything
I really like this store. I can bring my dog inside, staff always give him a treat and a lot of attention. He loves both!
The employee who served me felt imprisoned in her job. Hope she gets paroled soon.
Very nice spatious store and frendly staff
We were looking for driveway markers and found these. Great 360 degree marker, telescopic 46 to 72" and steel metal spike. Should be able to find home now. LOL Received great help from a more senior person at the parts desk. I had asked someone on the floor and they pointed me to try aisle 15 or 16. Umm nope. So much to see; we will be coming back for sure. Very well kept and follows Covid protocols.
All right
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
(Translated) Beautiful new 2-3 year old store (Original) Beau magasin neuf de 2-3 ans
It's a CanadianTire. What's there to complain about
Very nice ???? thanks for the help finding my power surge bars and putting them in my backpack ???? ???? much appreciated ????
They have most everything I need, the staff are far from helpful.
Not fit
Great service. Great staff
I just got off the phone with Al in the Auto department, what amazing customer service he provided, thank you. I will definitely call here again to seek auto parts. Well done.
It's a Canadian Tire store
Great had fun actually.
The truck is finally gone!!
friendly staff
(Translated) Always know you need it, even if it is not the quality you are looking for. …
As usual, didn't have the advertised product on sale, in stock. It was ordered, not on the truck and no idea if or when it might be in. They did offer a raincheck this time, surprisingly though.
Automotive centre tried charging me twice what Larry's Exhaust quoted. Avoid.
While Canadian Tire is a great store, it is often under staffed...
Took my JDM Subaru here for an inspection in Oct 2021 and found out my car needed a bit of work to be insured in BC. The staff (Ron in particular) were very good about explaining to me what needed to be done (and why!). After a few weeks spent acquiring all the parts I needed from a scrap dealer I brought my car back and they were able to do all the work needed to get the car to pass the inspection. All credit to the Canadian Tire Courtenay team. They were helpful, knowledgeable and patient with me as I had never done this before. Wil be bringing my JDM Subaru back to them for any future service needs as they clearly know what they're doing.
Always find something fun here!!
They have EVERYTHING...with good sales. But so big..its difficult to find where u want to go. Need more of the basic signage
Very big store, free parking lots to choose from. Great Christmas store for decorations for the Griswold in you ,????
Costumer service is nearly non existent
Not much customer service and some out of stocks
They had a very poor selection of househpld fans , although a relatively helpful staff ..to bad it is so hard to find the staff though.
The place to go friendly staff and great service
No help there
Excellent service . Technician dropped what he was doing to quickly assess and fix heater problem
The staff were very helpful and went above and beyond.
Same old Chinese stuff as any other store in North America
I will never visit car service section until they kick out that lady manager . She is so rude in her talking . I made an appointment for 1 pm on Friday a week ago to switch my tire to winter tire when I reach there she canceled my appointment says need to come next Tuesday. So what I do with my tires she replied Tuesday Tuesday Tuesday and her voice is getting harder and harder . Why you keeping these kind of employees to loose your business. This is my first review post . I made it only because everyone should know about it .
This location has a good selection and good prices, but they never have anything in stock. Guaranteed that every other Canadian Tire within a 500km radius will have the item you want in stock, except for this location. This problem gets worse when something is on sale. It's terribly frustrating and has made me a much more loyal customer of Home Depot instead.
Great service, awesome price, and availability
Well organized and friendly staff. Lots of parking.
This place has terrible service. They rarely have a cash open. Last time I was there I had to wait at least 20 minutes. This is not unusual.
I picked up one item. Went thru a cashier " in training" her name is Maya. She did very well. Service with a smile & quick too. Will be back. ????????
Got the car in very fast thanks you guys !
Would’ve given 5 stars, but sometimes it’s very hard to locate items or find assistance
Clean, friendly. Its canadian tire.
I find the auto dept usually understaffed however the staff will do the best they can to their knowledge. They will still give you their attention eventhough they are super busy. That's good service.
Great store
It was absolutely packed at the check out, everyone was every where. Workers push by you without saying excuse me. When we went to pick up our item around back we were waiting and waiting like they told us to (along with three other cars) so my hubby got out and rang the door bells, no one even knew we were there. Then they tried to give us a damaged item, which we said no to and finally got what we paid for.
I bought my mom a great flashlight here
Awesome place to get trendy things.
It's a Canadian Tire store... same as any you've been in before only a bit older. Pretty much has all the things.
Great people. Put a tv aside for me as I was 2.5 hrs away.
Seen kbe seen them all. Can always find what Im looking for.
Very good. Very friendly and helpful people.
Very helpful and friendly staff
Walked in no wait got the item paid and left. All good. Weird music from overhead speakers.
Typical Canadian Tire Found in a small Ontario city. Have used auto service for a number of e-tests while working in southern Ontario, and while they seem chronically understaffed for the amount of auto service business they do, service manager is always friendly and accommodating.
Got what I needed.
Great visit with excellent help from the staff!
Great place to find what ever you are needing... usually has lots in stock...great for returning also..never have an issue..
Great place to shop just hate the exit to the parking lot when you don't have anything to buy, poor choice in judgement to make us cut through the cashier line to get to the doors, maybe some better planning should be involved.
New to Canada? This is our one stop shop for engine oil and KitchenAid mixers.
Nice Canadian Tire but a bit cramped. They still have almost every product but every once in a while you will need to go to another store to find the product you want. The garden centre during the summer is great and has tonnes of plants.
GOOD service
Great place always has good deals
(Translated) website difficult to follow ... for the rest the service is good (Original) site internet difficile a suivre...pour le reste le service est bon
Had everything I needed in a Canadian Tire in Port Aux Basques. Thanks guys!
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
Prices are to high for a lot of stuff
Had a low tire with a slow leak and they fixed it for free
I bought tires there The deals are good but the customer service I find at the parts servise desk is cocky . Maybe I am wrong . I doubt it . Doug is a great person and he is there for the customer. Maybe those at the parts service desk can learn from that ?
Good service. The staff are really friendly here especially if your a tourist and trying to ask for directions.
Large store with lots of selection... but zero customer service. Waited around 15 mins at service counter to give them my keys for my appointment to get my tires changed. Then it took them 2 hours to change my tires with only 2 or 3 cars in the garage. So they weren't busy.
One of my favorite places to go!!
Everyone was very courteous and helpful. The line ups were long but the efficient staff got everyone through in a timely manner
Was in bicycle section for 1 hour and 10 mins waiting for help
I tryed to get some help but the one lady just walked by me
My "go to place" for most hardware used around the home. Best part is the helpful staff and the great customer service. Warranties and returns are hassle free.
Great store, fine staff.
Miss the small town homey feel of the old Canadian Tire. Very difficult to return items. I took a coffee pot back the stank so badly of plastic I could not drink the coffee. Their staff was so unhappy that I was returning it. She said she could not resell the item as it had been used and she was not going to let me return it. Well, sell better products. That is why I shop at Costco. Their staff is always cheerful and they have an excellent return policy. If you are not happy with the product you can return it.
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
Friendly, helpful staff.
Typical Canadian tire stores, I appreciate that, I know where things are. But, I hate that they make it near impossible to exit to the mall from the store's mall exit . If you buy stuff, you can use the registers at the mall exit, but if you just want out, you must wait in line or squeeze through the narrow check out aisle. Actually I guess that is true at front exit, they make it difficult to leave if you dont but anything. If there is a long line, I prefer not to waste time in line and just want to leave.
Always have lots of stuff available but hard to find staff to assist or pricing/size information on some products
Always feels like your visiting a friend.
Just like all other Canadian tire s
Julie, who is behind the customer service desk, is one of the rudest people that we have had the misfortune of encountering. She should really not be in a position where the public are exposed to her ugly personality.
Wide variety of products for anything, outdoors and indoors. Like tools, sports, fishing, tenting, building supplies and much more! Along with their car service. ???? Since 1922!
Friendly staff, found what I was looking for
It's you average Canadian Tire
Lots of in-store sales,staff always present to help
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
Excellent job ladies only problem is the guys always think people are trying to steal things inside backpacks so people just leave store and buy products at store next door instead.
Love the new store. Prices seem to be up but more products. Lots of sale price items though, and that's when I buy. Love the you can also enter through the mall. Hope it will bring in more stores to the mall. Nice washrooms
Staff to try to help but with the hours of the Christmas season it seems like they didn't have enough employees to find certain product
Always friendly service, well stocked, clean, and organized. It isn't the biggest Canadian Tire but rarely disappoints with selection.
(Translated) Great (Original) Ģreat
Love the great selection of products
Canadian Tire isn't just your average hardware store. They stock everything from coffee, to kitchen materials, to dog toys, to drills and car parts! They always have some good deals, and their prices are relatively decent even when they're not on sale. The dog section (that's my favorite section) carries an great amount of dog toys, beds, treats, food, collars and leads. Their cat section is pretty great too, with scratching posts, beds, cat toys, treats, litter boxes and food. Canadian Tire's popular brand for a lot of things (food, garbage bags, mops ect) is Frank's. Frank's chips, Frank's candy, Frank's coffee. It is a pretty decent brand, but not overly high quality. They also carry seasonal items that anyone could enjoy! This Christmas, they had isles and isles of decorations for your tree and home. Canadian Tire is a great place for anyone to shop, even if you aren't looking for hardware.
(Translated) Nothing to say about the service ... there is none! You have to look for the tool clerk and when found she runs away! Fortunately, the promo on drill is interesting once you get advice! (Original) Rien à dire sur le service...il n y en a pas! Il faut chercher le commis outil et lorsque trouve elle se sauve! Heureusement la promo sur perceuse intéressante une fois qu on s auto conseille!
Handy store for trailer supplies. We bought a black water hose there though and we didn't think it was very well made.
Bought alot of stuff for my car and had my tires rebalanced and new studs put on, returned a pack of hub caps and asked alot of question and was a good experience, very nice staff clean bathrooms and recommended by my friend who' goes there alot. Thanks for making things easy!
You can't find anything in this town
Got a flat tire and had to pull in to Canadian tire since that was the closest place to where I was. I went in and asked about getting the tire replaced, they could do it 5 days later. I'm not sure how a place is booked so solid that they can't take 5 minutes to swap 1 tire, but seeing only 2 cars in the 6 bay garage and getting a 5 day time frame made me laugh quietly to myself. The rep the said "sorry porkchop" and left. A+ customer service.
Great selection and helpful staff.
Best place for everything you need home or camping ????????️
Been waiting in line for 30 minutes. There's 4 people ahead of me. There was 5, but one got fed up after 20 minutes and left. There's one till and customer service open. My toddler is grumpy but I need these things to heat my home TODAY. This is unacceptable
The workers are always friendly here but there's far and few in between when you're looking for something and trying to find someone you spend about 10 minutes just to get some help.
(Translated) Good price (Original) Bon prix
This store has a variety of items and very helpful staff..
Good store that caries most everything you will need in emergencies
Consistent Canadian (tire) experience
The best Canadian Tire
A true testament of 'doing the best you can with what you're given'. I probably go here once a month? Maybe once per six weeks; I'm a huge fan of the Canadian Tire franchise. I constantly search for deals and they always scratch the itch. I sadly can't buy their gas anymore (I've moved away from the Brandon location) but visit the dauphin (from Ste Rose) as often as feasible. Even during the nonsense of Christmas, staff went out of their way to help me find things, deals were relevant, love the CT money thing, and the staff were all cheerful. Even though the banner out front says hiring FT and PT. I know what short staffed is like, I know what busy season is like; I was a cook for over a decade. To stay that dedicated and pleasant is a massive plus one to their management. The store itself is quite tight, but they don't have alot of sq/ft to show their goods, so I get it. My only negative thing to say, which is probably just an example of what short staffing does, is their hours. They're only open until 6. I live 35 mins away, and I'm off work at 5 at the earliest. I would love to see them open until 8, even just two days a week. Otherwise, hats off to you guys! Truly maximizing on what's available to them. Well done.
Fav!
Anything u need thats the place
Lots more selection, great, friendly, customer service, huge store.
Today was a decent visit at least this time I didn't have to run around the store chasing people down to ask questions it's one of the only stories I have to chase down Associates because they walked the other way if they see you coming
Awesome store with friendly staff. Can’t wait till Boxing Day!
Didn't have what I wanted
⭐Friendly staff ➖Though there seems to be few of them ➖Isles are a bit narrow ➖Usually doesn't have enough items to meet the demand (especially for items in the flyer) ⭐Gives the feeling of a small town hardware store apposed to a big corporate run box store.
Huge store with anything & everything, great quality tools, huge selection on everything with very decent sales, I go here for just about everything except my groceries and electronics. Of coarse just like any big store it can be hard to find someone to wait on you at times, other then that the staff is friendly and helpful.
Looked for item on line, told me where in the store to look for it. Excellent.
Nice selection of items however, regular prices are high sale prices are nice.
Like the store but everytime I go to buy shotgun shells it's a 20 minute or more wait at the ammunition cabinet. There is nobody in the department and once you ask another employee if someone has a key they walk away come back 5 or ten minutes later and the same employee opens the cabinet. I've asked the store manager if anyone works in the sporting goods department and recieved attitude as a response. Time to go to a different store for ammo.
This review is an edited version - my first review described a terrible experience I had in this store. They have since redeemed themselves (the employee I had trouble with doesn't seem to be there anymore) and recently they went way out of their way to get me a second strand of Christmas Lights. Thanks so much for your efforts. It was greatly appreciated.
Everything I need and more
Great place to get car accessories
Excellent service from all the staff.
New location was supposed to be easier but the new security features of the building make getting out a hassle if you don't end up buying anything
Tools, outings, car accessories, kitchen and gardening, electronic.. Almost everything under one roof... competitive price too...
Awesome warranty's on tonnes of stuff
It's Canadian tire
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
Helpful staff, we found everything we needed. Nice and clean store.
They had canadians and tires it's pretty much all I wanted
Canadian Tire has always been my go to generalist store. Everything from tools and building supplies, to pet and now they have a new party supply section. It's located to the right of the entrance. 2 aisles down from pet supplies.
Helpful staff. All the things you might need. I rather shop here than Wal-Mart.
Great staff, asked on the way in, good directions. Fast in and out. Priceless!
(Translated) Well located and large area, you can find almost everything at a good price! …
No service couldnt change a tire with out waiting a day
Great deals.
Never will I ever buy anything from here again I had bought a skidoo belt they for gor to give me my receipt and the belt blew a hole through my cab there was a 30 day return policy in store they wouldnt take it back the belt was made by dayco belts plus the belt haves a warranty through company so I dont k ow why they let Canadian tire sell there products
Lots of parking, great staff, connected to a mall Lots of inventory
No service dogs permitted with no control o we them
Following all protocols. No issues
Everything is in good order.
Gotta love the tire
Tough sometimes to find what you're looking for, staff are good for that but don't carry as much as you'd expect sometimes
Decent stock helpful staff
The staff were helpful with our questions and found everything we needed.
Good tool selection, good hunting selection as well as manly man and outdoorsman sort of the like
Friendly helpful service everytime!
Who doesn't love this place.
(Translated) All kinds (Original) 種類其全
(Translated) very good service auj return policy mervi (Original) tres bon service auj politique de retour mervi
All good
(Translated) Poor service !! C rare that you will find an employee with a smile. Apart from it's not worse, there's all that needs as accessories (Original) Service médiocre!! C rare que tu va trouver un employé avec un sourire. À part sa c pas pire, ya toute sa qui faut comme accessoires
love Canadian tire
Found my radio and channel in there!
Service here was awesome.
No customer service and rude people
Two stars - one for quantity of merchandise to choose from. Second star for parking. While asking a question about an item being the right size for my vehicle I was told to leave it on the shelf for someone else who may want it and come back when you know the size. Won’t go back to this location.
Friendly staff. Unfortunately, the website often states they have a product in stock that is not actually there. Still, it's my adult version of the candy store
Staff is a bit low in numbers but store is very clean and neat!
The store was organized by Canadian Tire standards but the checkout process is extremely slow. Staff were knowledgeable and helpful. Would shop here again, as it is the only option in town.
Very clean and bright. Aisles are a little congested though with merchandise.
Great store, lots of deals here. Friendly staff
Didn't appreciate being watched like I was going to steal. Was lots of customers in the store, yet I had 3 staff encompassesing me the entire visit. Store was clean and tidy though......
It's a nice store has much of everything I've been looking for and the staff is pretty good too. :-)
Reasonable and good quality
Canadian Tire is one of my favorite places to shop. They have very knowledgable staff and they have a very well run store. They often have sales and discounted items. Wait for stuff to go on sale!! A+ will go again.
Excellent staff, very good selection of products, and almost everything was on sale or cheaper than advertised! The store is very full and the aisles are a bit narrow but not problematic.
Absolutely horrible lying managers.. I had original receipt with everything in original boxes and because the one manager was being absolutely rude and not letting me speak refused to return my items and I called toll free number a supervisor then emailed the managers and said there was no reason for them not to return the items and told me to go into the store the next day so I went in and the other manager then called the other manager up cause the one who refused me the day before called the other one and explained that he refused me yesterday so the other manager got snarky and extremely rude and said they couldn't refund me yet i have spent easily over $2000 at canadian tire in the last two months and they won't return my 125 dollars wirth of unopened still in the packaging stuff or give me back my money from my cameras that were on sale for $79.99 yet charged me $199.99 so they made me pay an extra 120 on top of what I should have yet they can't give me my money back... Im a single mom of 2 children and its covid so money is already tight and yet they enjoy robbing single moms who faithfully spend alot of money at there store!! DO NOT GO TO ESTEVAN CANADIAN TIRE THEY ARE RUDE IGNORANT PEOPLE WITH NO CUSTOMER SERVICE AT ALL AND HAVE EXTREMELY RUDE EMPLOYEES... TAKE MY WORD SPEND YOUR MONEY ANYWHERE ELSE BUT THERE!!
Good service, more selection than old location. A "must stop" whenever we get to Cranbrook.
Prices are reasonable and friendly staff
Superb service and customer support Good quality low prices
Never wanna call the store ever!The costumer service is completely unprofessional. Trying to call to check out if two of their tool carts are in stock or not. Called the number on Google map. A woman pick it up and super impatient to ask me what's the product and said I'm transfer You to auto parts line. Waiting for 10mins and finally someone pick up the call and CANNOT UNDERSTAND What I'm saying. Get another guy pick the phone and finally figure out what I need and saying I'm transferring your call to auto parts department. ohh for God sakes why not doing it on the first time????Let me waste time trying to explain what I want to whoever one of their staff bearly speak and understand English. In a word their call service is SUPER unprofessional and without management. Worst experience ever.
(Translated) Clean and accessible to all (Original) Propre et accessible à tous
Always love visiting Canadian tire.
Has a lot of good stuff for a lot of different needs. Auto center is especially useful
Found out my wife was looking for for a good price
Total reorganization....left disorganization in my opinion
(Translated) During the mechanical inspection of my car they gave me an estimate of $ 2,600 with plenty of things to do and I refused ... asked for another opinion in another garage and the other garage m said that the only thing in the Canadian Tire estimate that was true was a steering boot at $ 200 p / m ... CAUTION BE VIGILANT WITH MECHANICAL SERVICE ... (Original) Lors de l'inspection mécanique de ma voiture, ils m'ont sorti un estimé de 2600 $ avec plein de choses à.faire et j'ai refusé... demandé un.autre avis dans un autre garage et l'autre garage m'a dit que la seule chose de l'estimé de Canadian Tire qui était vrai c'etait un soufflet de direction à 200 $ pièce et main d'oeuvre... ATTENTION SOYEZ VIGILANT AVEC LE SERVICE MECANIQUE...
lots of great buys of everything
They are also dog friendly!
People here know "Stuff" about "Stuff". I'm just amazed at how much "Stuff" I don't know. I also just went to purchase a bicycle tire and I left with A patio furniture and a Barbeque.
Went looking for a replacement taillight bulb for my truck. The staff were very friendly and helpful looking up the part number. I was looking for a few other things when a staff member asked me if I had found everything alright. I was surprised, as finding staff in other Canadian Tires has been difficult when I was looking for them
Found what i was looking for quickly and easily store was clean checkout staff polite.
Good assortment of the tap set I was looking for.
????????
(Translated) The clerk Véronique helped me find what I was looking for and made the call to Cape Town so that I could have the pet item I wanted. (Original) La commis Véronique m'a aidée a trouver ce que je cherchais et a passé l'appel au Cap pour que je puisse avoir l'article pour animaux que je désirais .
As Canadian as Canadian Tire can be. Helpful staff, clean store. The auto parts door was not open so I had to walk an extra 80 feet to get in but that's no biggie.
Great place to shop
I had a TERRIBLE service from the cashier and two different managers at the same, only because the price was not matching. I hope i never had to come back to Chatham Canadian Tire. Totally different service comparing to others Canadian Tires. Save your time and money
Canadian Tire, 'should do a better job of hiring knowledgeable staff' & Not? 'CLOCK-WATCHING, TWITS & 'No-Minds!!!
God deal
Great selection. Helpful and friendly staff!
Exceptionla service from fantastic folks. Went above and beyond. I'm half tempted to start making the 7 hour drive down here for all my Canadian tire needs.
Do not take your vehicle here for a safety. They tried to hose my wife for over 700 dollars of work that was entirely not necessary.
Canadian Tire. What can I say. An institution of Canadian hardware and DIY dreams. Add to that housewares and a garden center and they almost have it all.
always fun to go shop there
Great place to shop. Canadian tire is an amazing department store. I would rather have a Canadian tire than a Wal-Mart. Everything is organized well. Always friendly staff to help you find those one off things that aren't on the aisle postings. Only downfall are sale days. Better be first in line as there are usually only 1 or 2 of the big ticket sale items.
You will always find a good deal on somthing.
small selection, everything is always out of stock
Great staff. Very helpful.
Ct money is bs. I spent 119 dollars and earned .42 cents. I should have went to Walmart
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
As someone just trying to see if they have a 2017 Honda Civic spare tire, including myself and 9 other customers were waiting for a long time. The employees completely disregard the phone line so for anyone trying to call - don't bother. A customer in front of me complained about waiting for an hour just trying to return something. If anyone needs an automotive service I highly reccommend somewhere local - like OK tire or Power tires.
Hard to find what you need, screens don't work and are slow as hell. Exit door takes forever to open, most likely broken.
My Hubby's Favorite Store
Great experience with Canadian Tires service department. Simon was a respectful, considerate and caring automotive technician (truly an asset to CT's customer service). I'll definitely be returning for future auto repairs and vehicular maintenance.
Not a good place to shop imo
The line ups at checkout are different and unique but longer waight times
Usually good, for some reason the Nanaimo one appears to have better sales.
Good store. Hard to find things right now, Because of renovations. But lots of staff around to help.
The staff was pleasant to deal with and very helpful
Small, almost closterphobic. Slow service
Great place to shop very helpful
A newish Canadian Tire. Tons of selection and some of the deals are amazing. We picked up a shop table and stools for our house today.
Typical Canadian Tire, but a little cleaner and friendlier than most.
(Translated) Very good service (Original) Très bon service
Excellent staff with great service!
I find the staff for the most part very helpful here. The challenge I have is every time I need any products for the instant pot pressure cooker they always seem to be out of stock.(eg. 8qt Inside lid rings, 8 qt instant pots, 8 qt liner pots , and any cooking accessories for that size pot) Staff in this department have not been knowledgeable at all. Do your research for your instant pot pressure cooker before stopping here.
Nice Canadian tire outlet very pleasant staff
Love Canadian Tire! Got everything I needed for my day at home in one stop!
(Translated) Perfect when the product you are looking for is on special. (Original) Parfait lorsque le produit rechercher est en spécial.
Exchange place for Soda Stream C02 canisters. They do an exchange for empty canisters. Be sure to call ahead as they sell out quick. Wal-Mart does not do the exchange program in Estevan, I think Can Tire is the only place here right now that does.
Always a good experience at this Canadian tire, friendly staff and very accommodating when my RV broke down in Dawson creek.
Always seem to be hitting up this spot when it’s not so busy. The cashiers are friendly and there’s no one lurking 8feet behind you like there is in Regina lol.
Good customer service when you can find a worker.
95 cents for gas WTH this is insane
A lot of great tools and people here.
Since the virus scare, the staff seem to blame the customers for actually showing up. They all love their paychecks but the customers keep their doors open.
Found what I was looking for and it was a discount so I saved 80$
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
Goog
Great store and awesome staff. The girl that usually works the returns at the front is a rockstar. She AMAZING.
Love the store.
I came to the store in search of a lawn tractor tire tube. They had it. Price seemed fine. Staff is friendly and knowledgeable. The store is big.
Had to get my winter tires put on here cause it was the only place on the north island with the right size. And they obviously don't have experienced mechanics back there cause they destroyed all 4 of my brand new rims while switching my tires and all they could do was say "sorry". Thanks for that
I saved $150 bux on an item regularly priced at $379.00
What can you say? Canadian Tire is the go to store for everything, except groceries and lumber. Good parking and store hours.
Good
I walked out after getting to the lineup for the checkout. 5pm on Tuesday, 10-20 customers in line, and only one cashier. Lots of other customers shaking their heads in disbelief at the poor staffing levels. I wouldn't be writing this if it was the first time, but it happens at this store far too often.
Thanks for bringing my cooler out from Stephenville Jeff! You are an amazing owner and a Credit to the stores!!!
Lots of merchandise but very crowded.
Still like shopping at CT stores anywhere.
Every visit to this location is an adventure. I tend to feel like a child in a candy store. There are so many variety of items I don't see in the other stores. And the customer service is second to none.
Great store with a lot of deals in the weekly flyer.
Love their sales. Easy to find things especially when the app tells you which isle it's in before you even get to the store... The only thing I would suggest is more cashier's during this time of the year (December) just to make it go quicker!
Had awesome service from the paint dept. Helped me find everything I needed.
Everything a guy needs, is at canadian tire. Word!
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
This place should be shut down due to the lack of customer service...it's a poor excuse for a Canadian tire when you can't get assistance in buying something due to lack of employees or they are hiding
Found everything I need
Great variety and awesome sales
Great store for shopping.
Clean... employees run away and only talk to each other sometimes super loudly
Great hunting selection!
Helpful staff, great service!
Always receive great service.
(Translated) The goods are complete and the price is moderate. (Original) 货品齐全,价格适中。
It's hard to pay full price when you know it's probably going to go on sale the next week. Thankfully if this happens, you just bring in your receipt and they will give you back the difference. Or you can wait for it to go on sale. Maintenance side of things are a different story. They seem to over exaggerate things and won't always give you a straight answer.
The staff here are always so friendly & helpful. Store is kept immaculate. Variety of items to buy in the store.
This is one of the largest Canadian tire stores I've ever been to. They are polite and professional, the shelves are stocked very well with nicely priced items
Typical Canadian Tire
Pretty good store considering it's Fort Erie. Usually have stock on everything including sale items. Dog friendly. Which is awesome.
Quick service, very friendly and knowledgeable. Lots of stuff to browse and buy, too. Great guys!
My partner and I walk everywhere. We used to frequent Canadian tire until the other day when they made a new rule about men wearing backpacks. I say men, because my partner and I were both wearing backpacks and he was asked to leave his at the front and when I asked if I needed to as well they answered no. We both carry our personal belongings such as our keys, wallets, extra bags and inhalers in our packs and I felt very frustrated that a store would make only my boyfriend remove his, but have no issues with ladies extra large purses or my backpack. We both have stopped being Canadian Tire customers and will remain that way. We have buying power and choose to use it where it feels right.
Customer service is staffed with inexperienced employees that really don’t know their job and provide pretty poor service. Very frustrating. I won’t hurry back.
NO STARS DO NOT BRING YOUR VEHICLE TO THEIR SERVICE DEPARTMENT. They scammed me out of 714$. Were rude, required a deposit prior to looking at my vehicle. Told me my vehicle needed a new motor and would cost 6000$. When I went get my vehicle towed to a real mechanic, my new car battery was dead. They showed no concern at all. IF YOU BRING YOUR VEHICLE TO THE CANADIAN TIRE DAWSON CREEK YOU WILL MOST LIKELY BE SCAMMED OUT OF YOUR HARD EARNED MONEY. Try micron performance, they fixed my vehicle at a reasonable price and treated me like a human being.
Excellent prices when the item is on sale.
Lacks so many things , normally have to travel to Courtenay to actually find what I'm looking for Stores so outdated
Responsive staff
They were very friendly and helpful but they didn't have what I wanted.
Their salespeople are smarter than the ones at CarQuest
Employees are helpful and kid.
Quick and painless shopping. My favourite kind.
Staff do the job at best. Some are ignorant. CTC prices have become stupid expensive for China junk. Think about it. "Canadian Tire" and nearly everything in the store is manufactured off shore. There should be a law against it.
Usually able to pick up what you went in for - nice quantity of stock . Hard to find staff(because they're so busy), when you do they are helpful Washrooms are extremely dirty and disgusting.
Selection of sporting goods was really not all that great. Went to go get my daughter a pair of roller blades and they didn't have any, only one pair of boys. It's a week before summer and there was more options for I've skates than roller blades. Maybe I got there on a bad week, haven't had that kind of issue when shopping for tools or auto things.
Watch there pricing, they purposely place prices , that are wrong , then when you get to till there is a different price for product. They have excuses all the time, but the long and short of it is, it's done on purpose hopping you will just pay the price , instead of saying, no thanks ...keep it ... I will buy it from some where else. This is not a isolated, indecent. Lived in estevan for 10 years, and it happened , multiple times a year.
There is no one there on the floor to help you . A big store with no employees to serve you. Only 1 cash opened to do sales and refunds . Absolutely nobody in parts , and if there is , they are to lazy to go upstairs and find the item . Had to come back ,when there is a different person there hopefully they will look .I'm talking about a tunnel cover that showed it was in stock and said there were none . Saying , I'm the only one here and dont have time , here we are talking about 1000.00 item that the store lost out due to a lack of laziness. Had to buy at another store .
Many items that were advertised as on sale, were not on display or in stock
Always in and out of this Canadian tire. Great staff for the most part, some staff is not very knowledgeable with what they are doing and should receive more training. Other than that this place usually has a well kept store and good pricing on merchandise.
Easy to find what I was looking for. Friendly cashier's.
Good
Smaller Canadian tire story than others but well stocked and helpful staff
Aisles full of tacky, made-to-break spam items, blocking every aisle. They didn't have a screwdriver in their store 2 months ago. A generic, universal screwdriver with multiple bits. Staff couldn't find one. Home depot had a wall of them. Shoppers drug mart even had one. Great new location, ruined by chaotic layout (want an air conditioner? Every 4 floor displays or so, find a "sale" on one).
Great monitoring for Covid
Great.
Good store but overpriced items
Christine M with Stephen M and Dave M provided excellent customer service. Thank you 5+
A great place for almost everything one should need for every day living
Great prices, quality products and helpful staff.
I feel sry for the ppl working there
A great store with a friendly helpful staff. Sometimes is quickly sold out of a product due to the fact it is a small store.
Good staff in the automotive department.
We all know how C. T. is it's not bad it's k. But most of these stores could have more customer service we all know don't blame it on the pandemic. C.T I like going in.
My son broke down coming home from Toronto to Windsor... the service center checked the car and engine was sized... There was no charge. They were very gracious and helped me with storage for 5 days. Highest recommendation Honest and compassionate
Not the biggest Canadian tire but its there
Awesome place
Wrong!there is marks
This door is actually bigger than it looks. They are usually well stocked.
Yes I am a kid but it's a very good store
It's alright. I don't care much for the store layout, and the prices aren't great unless you find what you want on sale... Staff is friendly, and the store is clean... Just... Not my favorite place. I go if I need to, never because I want to.
Today I tried to buy a new battery for my lawnmower by going through the auto entrance. After all that is where the batteries are kept. I could not get into the store without a tremendous amount of trouble. I am in a walker as I have a broken ankle. Turnstiles cannot be used in a walker but it did say to use the other side, which I did but that side does not open and if it did there was a bin of goods in front. Seems Cdn Tire wants you to walk through their entire store even if you are in a walker or wheelchair. I bought my battery and by the time I got to the car after all that walking I was and still am in a lot of pain. Thanks Cdn. Tire. Can't say when I'll be back.
Very good and polite people working there
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Good place
Huge selection of tools and not bad prices
It was ok but could have better experience.
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Big store. Saw Canadians and tires!
Decent service for a change
Great customer service
Excellent. Great personnel, great place and well supplied.
Good selection of products
Always great sales. Awesome selection of various tools.
Great staff
staff are very knowledgeable and a very friendly prices are usually on par with competitors my go to store whenever I need anything
Website is terrible. Phone calls not always worth your time. Online stock levels are just lies since they never do inventory counts. Worst location I've ever seen. Multiple let downs and disappointments. They need new management.
Excellent service at the Automotive centre, saved three stranded New Brunswick travellers , squeezing a car repair into a busy day so they could get home. Kudos to them.
Quality of service good Stocking of goods needs to be worked at. Time frame on orders is pitiful 4 months to get a Tempo no call when received, was sitting in their reception storage for over 2 weeks, on top of a non inpection on receipt good, a 2 part item with the distribution of the same item. Got 2 nr one nox instead of box 1 and 2.
Has literally everything
Great place to spend money if you're bored
The layout of the store is a bit different from what I am used to but overall it's not as confusing as some stores I've been In
Don't bother with curbside pickup unless you pack a lunch and take a sleeping bag. Now you have to go into the store, they won't bring your order out to you. Lots of people milling around and shouting into walkie-talkies, but not doing much else. We're giving up on this store.
Bought some garden plants and they are doing very well in my garden! Most anything you need they have or will get it for you. Most helpful!
Did an online order that was 2 be picked up by noon and nothing was ready and they didn't even have the product. waste of time
Cheaper to fill my water jugs here
Found everything I needed
Just another Bad Experience, Employees have time to group together and chat but no time to clean there filthy Washroom. The cleaning schedule list had not a single entry written down thus leaving it the only thing left unmarked X.X 3 Employees I seen failed to have there Mandatory Mask on. Compared to other Canadian Tire locations I've been to in Canada this one has a overstock of Products which keeps it looking Cluttered and Unorganized.
Too busy in the tire center to help.
Great people Great service
What a surprise!! Just moved from the mainland to here. Let me tell you this location is 10 times better in every way, cleanliness, service, selection, organization, heck even the prices seemed better. I was blown away at how nice it was in there. Like a candy store. My faith has been fully restored in Canadian Tire once again. Dropped some heavy bird in there today, no questions asked. I woulda kept going but the cart got too heavy. I'll be back for the rest soon, that's a guarantee. Do yourself a favour and go to a Canadian tire in Surrey or Vancouver and then come here and you'll know what i'm talking about, night and day.
Clean, lots of inventory. Hard to get help to find what you need. Friendly cashiers.
Many things useful in your life.
(Translated) Merry Christmas specials (Original) Bon specials de noel
Nice clean store
Great CT, fast tills and helpful staff.
Not very many department stores beat CT in my opinion. Everything is always up to date on the app and website and the employees are always available and knowledgable. Employees are super friendly and easy to communicate with
Found everything I was looking for and a few things I wasn't looking for. Driving an older vehicle it can be hard to find certain items without having to order online. Was surprised to find them in store. Its worth a look before ordering online.
Awesome. Lots of selection and staff to help.
I love to shop here for lots of different things. Great place ♡♡♡
Apparently you can't return a tool set you've just bought (because the cheap drawer thing it came in was garbage and tools kept falling out of place and jamming the drawers) with a receipt! Interesting... Manger wasn't happy when I raised my voice about "wasting my money" because the tools still worked. I'd have to take it up with the manufacturer. Fair enough If you want to work by the book I guess but I won't be going back there for tools.
Stood looking at trailer hitches for about ten min .No one around to help .an sold out if the 3 way hitches that were in sale
Great staff. So much selection. Great sale items. Clear lay out. Great location
Charged me 90 dollars to balance wheels after saying they would do them for free
Had a problem with my car while crossing the border. Called and spoke to Casey. Instantly made me feel comfortable while I was panicking. He arranged for a tow to their shop. After my car was checked they told me it was just a loose battery terminal. They fixed it and didn't even charge me. I couldn't get over it. This is the best car shop I've ever been to. Cannot recommend them enough.
Better than Amazon every day of the week.
Really appreciate that I could return an air mattress, no problem. The staff was helpful and courteous. I'd suggest Canadian Tire not carry this particular item (outbound queen double high air mattress) as the reviews are terrible, but the return is what mattered to me. More generally, I've had a lot of great experiences shopping at this store.
The house plants that Deborah has been bringing in are AMAZING! The variety of everyday favourites to rare tropicals makes me stop in for a new plant or four waaaaay too often! Lol
Great service.
Canadian Tire is Canadian Tire is Canadian Tire...
Good store, and helpful staff
Great deals at this store
Didn't find everything I needed but the usual here in Cranbrook. Quick and efficient checkout process.
Horrible. The old store was way better. Why do you have one of the busiest aisles blocked by huge shelves full of oil. Horrible store design. Have almost eliminated spending any money here. Princess Auto is way better
Short on staff but the workers are nice and friendly
The best
Love this place! Almost anything you might want or need is here. And it is locally owned.
Decent store
Good selection. Great service by David M.!
Huge shout out to James in automotive. I left a brand new pair of birkenstocks on the counter while paying for a battery six weeks ago. I live out of town and called twice but no one had seen them. While in Cranbrook yesterday I decided to go ask at the automotive desk knowing it was a long shot and James had saved them behind the counter after all this time:) so awesome!
Don't know about other locations, but avoid this one - I do whenever I can.
The only problem I have with canadian tire is that when your trying to find something, there is never anyone around to help you, and sometimes when you do, they have no knowledge of anything In the store
Great products pricing Friendly helpful employees.
In my opinion it is a cluttered mess
Everytime, someone amazing who works at Canadian Tire Courtenay, goes out of their way to provide the best customer service!! They rock ❤
Deadly my son
The new owner is making many changes and its shows. Friendly helpful and knowledgeable staff all around the store waiting to help you ????????????????
Bin Bin correct
A little shorthanded when In was there. Good service but slow that day.
This place is a joke ..u can never find anyone to help u .When u do they say it's not my department. Plus when call the automotive department u get put on hold .I tried calling one day 3 times and each time I was put on hold!!!!
The manager at this location doesn't care about his customers or employees. He will run it to the ground.
Big selection great flyer sales
It's like going to the toy store for me and happy they always have deep discounts. Couldn't ask for more.
Great place to shop and close to me. Great staff with little town friendly people
it's ok there not much organization eg. cooling equipment ac's,fans,dehumidefier's all in sep. places and no prices on ac units ?? strange...
Large selection good deals. Nothing out of the norm.
I have always enjoyed shopping at this canadian tire, it carries everything I've needed for both gifts and practical items for around the house. I was however disappointed that they do not give you the option to register for your wedding at this store yet you can in the windsor location and they will give you the items at this store. Quite frustrating.
Could be more room for shopping carts also store should be bigger .it's a small Canadian tire store
Well didn't want to leave another one star but should have not racial profile so quick. As saw the manger ask me a question the did a loop an ask eric a question well eye balling me. That's pathetic. Guess the company had to add salt into the wound. Never shopping or going near it again.
Never had a bad experience here. Staff are always friendly and helpful.
same as any other
Amazing Canadian tire
Always a great service!
New store, big and bright and lots of shopping
Everything in stock plus a great sale on belts.
I have found so many sales for the things that are needed. So happy.
Newer store. Nice and clean. Good inventory selections.
Good selection. Cash had a long line up but managed to cycle everyone through fairly quick
Great customer service
We must have visited on an off day- it was a Saturday and very busy. Had to get a car part from the parts desk- only one poor associate working the desk and was busy for quite some time helping the gentleman in front of me find a specific part. Meanwhile, myself and several others stood in line waiting for assistance while two other associates in the auto service department sat and watched. It wasn't until about 10 minutes of standing around that the one associate from the other desk decided to walk over and help. Then went to sporting goods and had to wait around again for another associate to help me get bear spray. Once at the checkout line, we were assisted with one a young woman who obviously was not having a good day- was very short and didn't even give me a chance to scan my Triangle rewards card. Not sure if it's a management issue, a staffing issue, or what- but every Canadian Tire employee we dealt with was not pleasant that day. I get it- customer service is a tough gig- but to have that many people seemingly unhappy at their jobs means that something is going on at that particular store.
They have online shopping. Phone in your order then pick it up the next day. C/T personnel put your items in vehicle and off you go. Really handy for me 'cause I'm crippled. ????????
I found what I look for.
Bigger than the one on Summerside. A good place to look for your household tools, equipment and recreational stuff.
Excellent service
Too small, too crowded.
Fast service and found the correct part and installation
Checkout is awful setup but staff always more than make up for it!
Ok
Found what I wanted quickly and the staff was polite and efficient
I wasn't there
(Translated) Super good service (Original) Super bon service
Always a good experience while visiting this Canadian Tire location. Helpful staff always willing to lend a hand in helping me find everything I am looking for!!
Very small and tight spaces, easily crowded. But the location is good. Can get very busy at times making it really hard to maneuver in the isles.
Friendly staff and a wide range of products
Nice
Love Canadian tire this store has way to much product feeling very claustrophobic
Canadian tire is a good store to buy a lot of stuff, but this location in particular, the customer service representative was extremely rude and condescending when I refused to provide my drivers license to be copied via photo copier while making a return. I have returned a long list of items over the last few years, and I purchase a whole lot more. Not once has a return seemed this sketchy, and unprofessional. Edit: customer experience at Canadian Tire has degraded so far I'm not a customer any longer
Waited in a line for 30 minutes then another another 30 minutes had 4 workers Trying to find 1 item that they miss placed,h tlast man got it right away while one nasty women told a worker if he can't find it tell us they don't have it when you had 6 in stock. Maybe if you didn't hire incompitat and rude workers you would have an organizer and functional store
The associate was very helpful and fast. Great service and had what I was looking for in stock.
It's Canadian Tire. There's nothing else to say.
Friendly staff. Customers too. Random guy told me which plunger to buy from his personal experience. Brought it and it worked just like he said.
Awesome
Research online first so you can find what you need
Long line ups. Not enough staff.
Good shopping
Excellent
(Translated) 5 stars, impeccable service. (Original) 5 étoiles, service impeccable.
Terrible place for customer service. Don't go in here if your in a hurry. They have so many things behind lock and key in the tool section and finding anyone to help you open the cases is near impossible. I went in for 1 socket and was in there for 45 minutes looking for someone to open the case. Is is really nessacaery to lock up the indavidule sockets and not the socket sets?
Good service
(Translated) There is everything the child likes to rate the toy my husband the tools, the chase me its the rating house storage (Original) Ya de tout les enfant aime le coter jouet mon mari les outils ,la chase moi ses le coter maison rangement
Good service
This new store is way too big - it is massive and for anyone with any disabilities it's overwhelming especially when you also consider there are only TWO (2) parking places for the disabled. Just getting from your vehicle in the massive parking lot to the store is daunting. There needs to be a bin with detailed maps of the store and what is in EACH aisle. Unless these things happen we won't be back which is not good since we use a CT MasterCard and in the past got a lot of things with the Canadian Tire Money we accumulated (retired disabled seniors). We were regular shoppers at the smaller store.
Excellent store, helpful staff, lots of inventory
Helpfull staff,nice to see!
Decent amount of hardware. Darn busy in there since covid hit though. The lines are long sometimes. Still has decent sales though.
Friendly and helpful staff Clean and well organized store Very few out of stock items Wide variety of products.
One of the more unprofessional stores I've been in. 2 younger employees dropping f bombs left and right and while I know everyone swears, there's a time and place. Wanted to mention it to a manager and spent 10min waiting so I just left. *Update* spoke to someone at the store and feel like it has been remedied. Updated review to reflect positive customer service response.
Love this store you can get some really awesome deals there
I am always able to find what I am looking for ! Good place to shop and close to my house!
Dog friendly, that's really good
(Translated) Good shop, to buy tools and products for the car .... all. On the other hand, clerks are more or less helpful, most of the time when you need help there is nobody, and when you finally find someone, you are entitled to a brief and vague answer or they call someone else. Very friendly customer service employees ........., an employee has already gone to dinner while she was not finished answering me. The employees of the caisses are probably the most smiling. If we forget the service, it's a very good store, everything is in its place and we do not look too long. I highly recommend . (Original) Bon magasin, pour acheter des outils et les produits pour la voiture....tous. Par contre, les commis sont plus ou moins aidants, la plupart du temps quand tu as besoin d'aide il n'y a personne, et quand tu finis par trouver quelqu'un, tu as droit à une réponse brève et vague ou bien ils appellent quelqu'un d'autre. Employés du service à la clientèle très sympathique........., une employée est déjà partie dîner alors qu'elle n'avait pas fini de me répondre. Les employés des caisses sont probablement les plus souriants. Si on oublie le service, c'est un très bon magasin, tout est à sa place et on ne cherche pas trop longtemps. je recommande vivement .
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
So many products from China. In some categories it is hard to find items not made in China.
Had an engine light come on and stopped by to check in the garage, they were closed but the staff on hand was super helpful and offered as much as help as he could. Thank you!
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
They had a couple good deals and carried items I couldn't find elsewhere. I wish I didn't need a card or app to get "CT Money" rewards program. Should be able to look it up by phone number, or even tie it to my debit card, or to Google Pay. I feel a little ripped off every time I shop there: penalized with a 5% sanction, for not wanting to carry another card or install an intrusive app. (even though the 'reward' is now actually <½%.) ???? I used to love shopping at Canadian Tire.
Great service in the automotive department, however the store manager needs to learn people skills.
Went in for a mandatory RIV inspection and Canadian Tire was the only place that does them. They said that all we needed to replace was a $10 module for the lights and that it would take a maximum of an hour and a half. 4 hours later it cost us over $200. The mechanic was literally Googling how to change the module! Luckily we dont have to ever go back.
Great staff
(Translated) Excellent (Original) Excelente
David in Auto Service Rocks...helped me with all my questions and was fast and efficient.????
Useful for finding almost anything that isn’t food .
One of the best locations I have been to. Very clean and organized.
Staff have always been helpful, if occasionally hard to find.
It would have been better if the cashier would have responded back to.me in English after I spoke English to her.
Great customer service and found the products that I needed at decent prices.
We waited for a cashier for 20 minutes and then just left cuz the service was nonexistent
I bought a cabinet .. love it!!!! Good service as well once we found a young man.. it was very busy in the store
There helpful and curtious
The staff knew what they work talking about and were helpfull.
Really, if you can't find it here do you really need it?
Clean great staff
I always have consistently fantastic experiences at the Charlotterown Canadian Tire. The wonderful people who make this store so fantastic create a welcoming and cheerful atmosphere that makes shopping an easy and fun activity. Darlene, the manager always makes the customer her top priority and is a kind and welcoming presence, treating everyone like family! Our most recent experience was made especially wonderful by Barrett and Bobby from the Parts and Service departments. Throughout the entire experience I felt confident in their kindness, ability and experience. Barrett reached out from his heart to assist me with getting my part and guiding me through the process so that the Service department could install the part on my vehicle. Bobby, the mechanic was clearly extremely skilled and treated my car with respect. I was so impressed by both Barrett and Bobby I wanted to share this story! With this location's effort to reach out to each customer with genuine kindness and a willingness go above and beyond, it creates a wonderful place that Canadian Tire's head office can be proud of and hold up as an example of excellence!
Staff were helpful when I returned an item bought earlier. Other staff were helpful in finding items we were searching for.
I tried to return merchandise with receipt purchased from another location. Was given a hassle over $10. Will think twice about shopping at Canadian Tire.
Very cramped.
Closes at 6pm either they think they are a bank or they only support the unemployed Maybe consider opening normal hours maybe
Good custo.er service. Helped me to find what I needed and when they didnt have what I wanted, they suggested a cheaper and better alternative.
Its a canadian tire. Big. Bit same as the rest.
found what we needed fast and out just as fast
(Translated) Very. Good (Original) Tres. Bon
Very slow customer service!
Good store and good selection of products the staff is super friendly
Staff are friendly the service is good.The only complaint was the space between isles.
Great service
Super super super cluttered. Cant get down any isles without having to take a detour. Most staff don’t care about customers, and over all not an enjoyable place to shop.
(Translated) We only have to ask what we are looking for and they know where to find it. (Original) On a qu' a demander ce que l' on cherche et ils savent ou le trouver .
The customer service was great.
Never have a problem shopping here
A big super store with nearly all things I need. This was my first stop from the airport and I loved the veriety for my first ever winter starter kit.
The item I needed wasn't on the shelf but the staff found me a better solution
The Cranbrook store is great to deal. They have a great assortment of items from, cooking, hunting, hardware and automotive. The staff are courteous and knowledgeable.
Staff is helpful...items are always in stock...have good weekly deals.
Correct
Guys at Canadian tire really help us out. Our dolly tires blew on the highway and the guys at canadian tire fix and welded the tire with no labor cost just paid for parts.
(Translated) Improved speed at checkouts with the addition of automated checkouts. Thank you! (Original) Rapidité améliorée aux caisses avec l'ajout de caisses automatisées. Merci!
Good
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
Very beautiful part of Nova Scotia
Update*** they got my tree! Excited to have my tree. I came in after the email sent out about 2 weeks after ordering my tree. When I got to the desk and after 10’mins the rep said there was no tree. I wasn’t a happy camper. I walk out of the store, and thought to myself - it’s time be expected given the amount of time it has taken them up to this point. Just before leaving the side way. The costumer rep (young dude, dark hair) Hollared and chased me down. “We found your tree!!!” Haha, thought it was hilarious. I left happy, but still think it’s necessary to doc a few points for there lack of thoroughness when it came to my online order. Buyers Beware *** Having a troubling experience with the online to store system. It’s been a week of wanting for something in stock at this location. A rep in the costumer service department was extremely rude to deal with. Offering no solution and flat out pushing me to cancel the order on the phone with her. It’s was an awful experience. I do care the orders late; but to be treated in such regard on my $700+ order, is outright unacceptable. An absolute slap in the face. The pricing is good and they have a Maple leaf in there logo. The only reason I give them a star Otherwise, I would not give this location a thing. I could understand maybe in December when it’s actually busy, but November, with an online order. That should have been there ?! And they can’t find. I’ve made 6 trips to this location in efforts to receive my order and my requests are met with confusion and disregard. They they need to tune up before the busiest time of year. Management should get things in order to capture this short window of opportunity. Otherwise this season they will see significant loses
Great place for shopping
Update - Canadian Tire has reached out to me on several fronts, both from the corporate office as well my local store. In both cases I was really quite happy with the response I received. My faith has been somewhat restored in this company, so I've amended my review to reflect how they did their best to rectify my issues. Though I obviously cannot give a perfect 5 star review, it's great to see a company try to fix their mistakes. I have really mixed feelings about Canadian Tire. Sometimes you get great service other times not so much. I buy a lot here so I would like to feel like a valued customer, however during a recent transaction, I had tried to return a defective sander under warranty, I was treated as if I was trying to get away with something. The problem being the sander I had was discontinued and a new model took its place. The lady at the customer service desk was very unwilling to help, she kind of had the attitude of it's not my problem. Why have a 3-year warranty and not honour it. They eventually gave me the product replacing my sander but the customer rep acted like I stole it right out of her paycheck. Do better Canadian Tire.
Convenient place to do one stop shopping for both household needs and automobile products and services. Good prices as well.
Just shopping. No line ups at the till
Good service and an excellent place to get deals and if you really watch what you buy to match your triangle rewards it's well worth it.
Helpful staff
Great selection
Always great service.
GOOD SERVICE
These guys saved my butt. This location did not have what I needed to make an inverter they had in stock work for my application so Matt and Bob were able to modify existing jumper cables to work with the inverter for my application. These guys saved my he day. Props to northern ingenuity. I would not have been able to make this work otherwise. And Canadian Tire, if you read this, your staff are what makes your mark in the community, not fancy marketing. These guys deserve recognition.
Online inventory indicates one or two items but when you get to the store there are none.
Very good service
(Translated) Lots of choices and checkout was quick (Original) Beaucoup de choix et le passage aux caisses était rapide
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Weirdest Canadian Tire I've ever been to. The help desk is the least helpful place possibly anywhere.This one woman just yells at you! You can tell the other staff are embarrassed but they're grateful that she's not yelling at them for once so they won't help you. Some days the floor staff are extremely helpful and other days they are either nowhere to be found or rude. I don't go to this store if I can help it. The automotive section is the WORST. If they think they can charge you extra they will and they didn't even tighten my tires enough to keep them on my car when I did go there. It's a small town so sometimes you've got to go there; but if you can go somewhere else, I would.
(Translated) Aqueillent (Original) Aqueillent
I love shopping there
Cammo! Yee yee!
Excellent service for car repairs.
My favourite Sunday morning store with my buddy Tim Horton
It was great as always. I love my mechanic Bob Ford!!
It’s a Canadian tire. They sold me the wrong size tires for my truck and I didn’t realize until I noticed my speedo was out. Return to stop sorry nothing we can do you drive in them. Will never buy tires again or get repairs done.
Need tools or tires they have what you need.
This is a good sized store so has lots of product selection compared to the old store
Absolutely everything for your automotive needs
The service in this store is horrible and the general manager is rude and obnoxious
Great service
Very attractive staff
Love Canadian Tire.
Best store for any Canadian who makes it off the couch on the weekends
Great gun selection
(Translated) Essential (Original) Indispensable
I finally found a helpful young man working on the floor who was able to help me find an item in the sale flyer that was displayed in an aisle far from the other kitchen appliances. Unfortunately, I had to hold my breath while in his presence. His body odor was overwhelming! I hope his supervisor can encourage him to wash himself!!!
Big clean store lots of selection.
Great service
Good service
Just about everything you can think of is available here.
Keep Jenn, she shows enthusiasm you don't see in retail anymore. Wonderful will go back just because of her.
why did they get rid of their wifi
Web site shut down will not work at all
They have a little bit of everything here which is great except when the last time I went in for some new brake pads the app said they were in stock for my truck but they didn’t have any.
I am very disappointed in the layout of your new Can. Tire Store in Courtenay Vanc. Island. I wish a designer would take a trip bk to Kingston Ontario & see the new store they put in there by the 401...it is a fun store to go into & gives one a wow! when viewing the whole store... I have heard several peoples remarks on this store on the only one entrance and the parking now due to where the garden centre was laid out there is very little parking near the entrance... In retrospect...whoever designed the layout of the store has done a terrible job. The entrance & exist makes one feel that there are more thieves than honest customers....I am very disappointed and miss the old store now.... Sincerely, Eileen Montgomery Comox BC.
The guys in the shop went above and beyond helping me get my truck lifted. They took amazing care of it, kept me updated along the way and blew my expectations away. Hands down would go to these guys for anything automotive related. Thanks again from one very happy customer!
Customer service minimal. Employees seem to be more interested in talking among themselves, especially the floor staff.
Its "Canada's Hardware Store!" What more can you say?
Was in auto service. Got what I needed done at pretty good price.
The staff may not be properly trained in customer service ... I work as a merchandising manager in Calgary & would love to work there and be a part of their team ... who knows things could change with new faces and what to say to customers when they want to know about a product o if they don't know they there are computers to access that knowledge ...
A huge store and helpful staff !
Found everything I was looking for. Can't wait to try out the the smoker!
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
Had what I was looking for.
Very pleased with the service I received and they had everything in stock that I was looking for.
Favorite place but the customer services need improvement. I ask for assistance, she says get in line, I get in line, 2 employees leave the area to the one guy.
Well kept store, helpful employees.
Good service
Friendly staff. Organized.
The staff are always friendly and helpful. We usually stop in for exceptional prices on their products.
Great for when you know what you need and where to find it. Parts desk is only useful 50% of the timw
Terrible service, not very nice at all! They called a manager to help answer my question and no one would show up... Only good person to deal with there is tim.
I have been calling over an hour to the Canadian Tire store in Corner Brook Newfoundland. It is disgusting that nobody can answer the phone there or if they answer the phone they hang up on me. I am still calling this store with no success. Very dissatisfied if there was a star for zero I would have clicked it. I finally got through to customer service she was very rude by laughing because I asked to speak to the manager immediately. So is this Canadian Tires way to treat their customers especially considering I only have 60% mobility of my legs and needed this little blower right away. Very very rude customer service person and she needs to be fired for her ignorance in laughing at me.
Staff are taking the covid19 social distancing very seriously. Overall good shopping experience
Didn't have the air filter I wanted. But store was clean. Help is hard to find. Must be a difficult company to work for based on the number of people there hiding.
Great Auto Repair....fair quotes and good repairs.
Friendly almost like family
If you don't like this Canadian Tire, seek counsel. Best inventory, good deals, and friendly staff. Pretty tough to beat that.
It's hit and miss at this place normally, but lately been real good... Keep it up
They had no wash brushes and was hard to get any direction . Leaving my bag at the front desk I am not comfortable with at all .
Typical Canadian Tire store, good staff, but handicapped by small store size.
Great staff, clean, well stocked store.
Go for the sales
Helping staff
(Translated) There are all (Original) Il ya de tou
Open when I needed them, but didn't have the bbq part I needed. But neither did the other two stores.
Ok
No customer service. 2 workers blatantly ignored me at the service desk & served 3 people who were there after me, even when I tried to ask them for help. Waited 30 minutes before finally leaving. I never do reviews like this, but it was such bad customer service that I felt this was needed, lol.
Nice place
the staff are useless..just hired help with zero knowledge of any product
Has a good selection of everything you would expect a Canadian Tire to have
Great service, lots of staff
Lots of inventory but staff is hard to find
Shopping
If it's not on sale just wait till next week
Canadian Tire in Cranbrook just may be the friendliest and most helpful Canadian Tire in 200 miles. They always try to answer my questions and help me find what I am looking for. I would say for people that shop the Kootenays, don't forget to check out Canadian tire. Last year I got a fireplace for $1000, it was more than 500 dollars and taxes less than I can buy it in Edmonton. I shopped for 2 years for that fireplace, and when I seen it, I snapped it up.
Customer service is bad and you can never find anyone to help you! I only gave it one star because you can't give it any less than that!
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
Again what I wanted wasn't in stock had to order from Amazon
Great customer service. Cole in the automotive was very helpful.
Little bit mad with Canadian Tire! Went to their website looking for a portable safe! Found one the right size! Checked availability, & said they had one on hand; went to the store to buy! Went to Isle & location were it was as supposed to be! Couldn't find one, approached a employee to see if he could locate! Talk about a irritable person! Thought employees are there to help customers find what they are looking for! But this one didn't even want to help! Tried to find another employee to help couldn't find one close by! Tried asking him again! One of the reasons I give Canadian Tire a 2 star rating out of 5, because employees like that shouldn't be near or on the floor in that kind of mood
I had immediate and attentive service both in dealing with the Department purchase and returns and exchange department.
(Translated) You find everything for your projects at home, tools and a lot of decoration. Good prices and very good service! (Original) Encuentras todo para tus proyectos en el hogar, herramientas y mucha decoración. Buenos precios y muy buena atención!
Family member bought an exercise bike and it wasn't even usable, tried to return it but they said that it couldn't be returned if it was already opened. How is someone supposed to know that it's no good unless they open it?! ????
Great! So many healthy plants to choose from
Pretty good. Found a staff member right away, helped me get everything I needed and was out quite quickly. First and only time there and it was a good experience
Good
Friendly
Had bad experiences at Canada Tire before, which I wrote off due to lack of experience of the staff. This week wanted to buy a Hoover Steam scrub Vac online, for pickup, but both my credits cards failed to work on there online purchasing system. These same cards just worked fine purchasing a holiday and an item from Amazon the same day, but not the Canadian tire website. Well that $89 dollar item went up to $125 today for the Black Friday Sale, for the same model, and items number. And both the assistant manager and store manager at the store that ordinarily I'd choose for pickup, were rude. Even with a department manager saying that was just the way it was, should have bought it yesterday, and than walked away when I asked another question.
While I have been shopping at Canadian Tire for some time, I thought that their Noma lights where a good quality light. I was sorely mistaken it seems. I purchased ten to fifteen strands of their lights this year and had trouble with at least 75% of them. Exchanged some of the stands for new ones only to be left with the same intermittent issues (flickering / very dim / refuse to come on). If you plan on shopping here, I suggest you stay away from any of their brands, and stick to others that seem to value quality more.
Great place to shop
It's Canadian Tire
Wanted to get stuff on sale but worker refused to go to the back and get it
Biggest cdn tire I've ever been to, which speaks to my world inexperience. The staff are nice enough, and (most important), auto service department always picks up the phone.
Great and friendly staff! I prefer this store over my own and it's an hour drive! It's totally worth it!
I am visiting Courtenay and was in a serious car accident yesterday-my car was written off. I am without a car and went into Canadian Tire to get one thing and immediately someone came up to me and said I had to leave the store because no dogs are allowed in the store, (I was holding my 7 pound chihuahua). He then proceeded to tell me that there are signs on all the doors about no dogs but I checked going out and there was no sign on the mall entrance door saying no dogs. In Vancouver I frequently bring my dog into Canadian Tire and have never been asked to leave because of him. Very unpleasant experience.
Nice new clean store. Lots of long-term staff which makes for great customer service.
Ask clerk for more stock available.
Lots of selection but layout is poor. There is stuff everywhere in the middle of the aisle.
Very clean and very well stock, always has everything I’m looking for. Staff are friendly and very great customer service.
Can be hard to find someone to help you locate something you need. All the staff seem to be at the front running the tills ;)
Large high quality - home hardware.
It's nice to go into a franchise store and actually find staff willing to help. Canadian Tire almost always have what I want and the prices are almost always the best.
Saw a angler kyak online on clearance so figured I'd go in and grab it. Drove a hour there and they told me it was in a container out back and couldn't get it. Was told to go home and order pickup online. Big waste of time and not sure if will go back to get one
(Translated) Always a good service (Original) Toujours un bon service
Great selection
It's a Canadian Tire in the front, with a Party City in the back !! Aribaaaa ! ????
Messy store. Unfriendly staff. Slow service.
Great store, very clean, markings to distance very clear, well organized, great sales and friendly staff
Always have whatever you want to down to the most particular item, its amazing
A great place to shop.
Very helpful staff helped me find what I needed
Hit the garden centre for sure! Lots of great plants and great prices. People are always helpful here. You can get a plant card and for every 10 $ you spend on live plants - you get a stamp - when the card is full you get $10 off.
The only Canadian Tire I've ever been to that's not pet friendly. 1*
Always have what I need
I love this store! Great deals!
Pretty good normal Canadian tire. I always enjoy checking out the fishing stuff.
|Staff is not friendly to people of colour - attitude and disrespect. Did not feel welcome! ????
(Translated) I will buy a lot of tools from Canada tire (Original) …
Bought a treadmill yesterday and the guys showed up today to deliver it. Service was excellent; from the customer service, who sold me the treadmill, to the 3 guys that delivered it to me today. Greatly appreciated...keep up the great work.
Always great sales all the time!!
Theres way too many Chiefs (supervisors & customer service reps)and not enough Indians at this place.... wow every 2 minutes your asked if u need help
It's a nice place to shop. Sale items are all in one place making it easy to spot them and find other deals. It is a bit on the small side when it comes to Canadian tire but I enjoy the small town feel of it
Helpfull
Staff in sporting and camping depts were great.
Great deals on tools .
The store is very small in comparison to other Canadian tires. Likewise it doesn't have everything you see on their website in stock. They do however have plenty of staff and in a small store they are very easy to find for assistance.
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
No staff. Couldn't find anyone to help us and then stood in line waiting for the one cashier to ring everyone through.
Always have what you need
Quality gear and good service.
Lots of stock for sale items.
Great place and good sales prices.
Good, nobody complained when I brought my dog in the store.
Hood food, good staff
Lots of choices and great prices
Automotive team are great, especially when breaking the bad news that my car needed more fixing than we thought. Lady at the front counter was unnecessarily rude, didn't like her tone at all. If you're in customer service you should speak kindly to people
Took 7 days for them to process my curb-side pick up order only to find out they cancelled everything on it except for one thing. Wallaceburg store just cancelled my order all together. I honestly hope this is one of the companies to go under as their customer service was already abysmal and even more so during the pandemic. Edit: Let's add to this, their website doesn't allow reviewing products unless you disable your adblocker so that they can feed you ads while you spend money on their website. I sincerely hope Amazon wipes you out, you pompous douche bags.
(Translated) The men's shop (Original) Le magasin pour hommes
amazing customer service, went above and beyond to help me.
Great selection and helpful staff.
Plenty of the sale items I needed in stock, Mr. Martin runs a good ship
Good products but its a pain to order online
Excellent service.
Helpful staff.
Good service when you can find someone.
Went in to kill some time awesome stock in store
Spacious, bright and clean store. Merchandise is well marked and well displayed. Staff are very friendly and helpful.
Great store!
They have most stuff there its pretty crammed in
All ways enjoy my experience there,everyone really friend and great service.
Canadian Tire is my all time favorite store, you can get everything here! Great deals, great items, great staff!!! The other day I got a lightning bolt strobe light with Thunder sounds for $5!! On sale from $33, definitely worth more than what I paid!
Big store but staffs are not capable for the store. Most of them doesn't know anything there.
Friendly staff good sales
Big store. Well serviced.
Same as every other Canadisn Tire, with lots of organized stock..
Staff is helpful and knowledgeable. Service is quick and the prices are amazing.
Everything you need
Truth be told, I'm not a Canadian Tire fan at all. Most of them need MAJOR coaching in customer service, and many of their staff are downright rude. But THIS one is good. Classic small town experience. Friendly people and the usual huge variety of very fairly priced stuff. I say do it!
They don't have as good supplies as they used to
It is a good store but their prices for sand are too high. HD has 55lb bags of play sand for 7.63. CT has 2kg bags for 14.99
Great store wonderful employes
Found what I was looking for, some of which was on sale so yayyy!!!
Great inventory. Have found things here that arent available anywhere else. Obscure bulbs etc.
Amazing store with great managers and team members.
(Translated) Very good place to buy kitchen utensils, tools, bikes, grills and much more. Wide hours and with own parking. (Original) Muy buen lugar para comprar utensilios de cocina, herramientas, bicicletas, asadores y muchas cosas más. Amplio horario y con estacionamiento propio.
(Translated) my store (Original) mon agasin
Great
Excellent customer service
This store is always neat and tidy
My cashier and the two other guys who helped me were awesome. The lady at customer service was extremely rude and unhelpful. Trying to not let it ruin my experience.
(Translated) We find everything (Original) On trouve de tout
Smaller store but great selection
Love canadian tire
(Translated) The team is great smile and we see that they like their work is the service is well done you are not afraid to ask questions is not Savoy to answer them as they need they just understand you .???? the team super???? (Original) L'équipe est super sourion est on voit que ils aiment leur travaille est le services est la est bien fait tu a pas peur de posée des questions est de pas Savoie lespliquer comme ils faut ils asaillont de te comprendre .???? l'équipe super????
Fast prompt service
Great Customer service. Never have had an issue, easy to return products and exchange for warranties
Great store. One of the largest ones I've been too. Clean and well organised as well.
I bought brand new winter tires (Nordic) and rim set for my wife car (2011HondaCRV) last year . It cost me about 1,100CS. With new tires, the car had a pulling problem even driving in town. I did not aware that bcz I did not drive. Last month (in March) I took to Kelowna, I realised that driving on highway made me scary: having right pull and shaking the steering wheel, and very unstable condition on the speed around 90km/h. I dare not to come back with that situation, so I need to fix that. Because of four days visit, I did not get the appointment at Canadian tires with short notice. So, I did with other professional tire center at Okkanagan. They found out the brand new tires have the problems. Long to short, I went back to Canadian Tire_Dawson Creek. Tires are under warrantee. Auto Service Center asked me to pay service fee to check the problems. When I asked the certainty of the outcome, they can not guarantee if they can fix the problem or not. The technician even told me that put the weight on the other side and drive to balance the pull, and they gave the several reason about the drive fault, etc. They are just making money from me without providing the good services. They asked me more money for finding out the problem, but no grantee. Tires are under warrantee, it should not be charge for additional services as those are not user fault. I really unhappy about the purchase and their services. I decided that I will never ever doing the business with Canadian Tire again in my life. Very Bad Service!
Early black Friday sales!
Friendly service and love that the store is pet friendly!!
(Translated) Very nice place (Original) Très belle endroit
Better than Walmart for variety. A bit more expensive but worth it
Service from Nicholas Ralph I'll give advice or
Hey good service there for once....happy employees gj
They are doing a great job Through all the covid policies
A Canadian legend. Found the plants I wanted at reasonable prices.
Will be moving to Barkoff st soon
????
Cashier I had needs training on customer service. Below corporate standards.
Really hard to find helpful staff.
I had some trouble finding an item that was on sale in the flyer. Asked a young lady who was busy stocking shelves to help me. Found the item and I was on my way quickly. Great job and thanks.
Not bad
Weird hours
Best place to buy hardwares and game items, gun collection - gud
Just finished a big shop here today, myself and another gentleman we’re waiting in the cash area when a man I assume was the manager stepped up and ran a till while he waited for another cashier to arrive. I let the gentleman behind me go first as he had only two items, I then proceeded to the other cashier when he was free. A minute later, the ‘manager’ approached as I was putting the last of my items into my cart, he asked me if I’d like help to my vehicle! Wow! I said I was fine, but wow! I didn’t know service like this was still offered especially in the larger store. I didn’t need assistance, but it was so very nice to have the offer extended. *as I was loading my truck, this same man, (manager?), was out in the parking lot with a broom and scoop doing a tidy up of his store lot - nice to see that kind of care and pride. Thanks for a great experience :)
Great service that day considering store was closed to walk in traffic because of the lockdown.
Helpful staff. Great local store
Good selection of products for this area
Had good prices
Friendly and helpful staff and lots of stock on various items.
Nice to check out, while you're waiting
Staff was very helpful and friendly
Can't say I've ever had an issue at our local CT????
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Not great customer service from the associates, to transfer call it'll take forever and in auot Lynn is very rude and gives vague responses as of its not her job to service customers. Bill was under training did a great job answering my questions.
Smaller Canadian Tire harder to find things no one very knowledgeable ask for 5 people but never got any answers
Friendly staff got what I needed
Better personal service than other locations
They have everything you need. Great deals and excellent payment plans for credit card holders.Also get Canadian Tire money with your purchases that can be saved and used on future purchases. Friendly , helpful staff.
Wonderful helpful staff and good stock
Being inside the store was like being in another city
Great small town Canadian Tire. It's a small location but great for the city of Fort Erie. They were well stocked and lots of friendly helpful staff. It's tough to beat the sales at CT. I'd rather support a Canadian company than an overrated American company.
Good store nice and clean slow service but good outher wise
worst canadian tire ever
Hi, I Like many things here but want to mention the one important, the "rain check". That Lets you buy stuff at a sale price even after offers expire???? Have a nice day.
Great selection! My favorite place for candles!
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
Great deals but staff is hard to find for assistance
Great store! Conveniently located ... Friendly and very helpful Staff.
Selection and prices are decent, however it is nearly impossible to find an associate when needed.
Went today for paint and got all the help that anyperson could ask for. I was treated like gold.. one can,t get that everywhere.yes real good service.thank you.
The store is busy and well stocked. You can buy a wide variety of products from electronics, housewares, plants, automotive supplies, furniture and even clothing. It will move to a bigger location in the spring/summer of 2016.
Always a pleasure to visit Canadian Tire. No matter where you are in Canada the layout is very similar so easy to navigate.
Standard Canadian tire store, nothing overly special but nothing to complain about either.
Huge store.
I have never had a problem with this store or the staff. I think it is one of the better business's in this bo_honk one horse town.
So much more items than Bathurst. Worth the trip to be able to buy stuff in-store
Everyone is really helpful and they got a large variety of products.
All the plants my wife wanted but no vinegar for cleaning
Canadian Tire has everything you need
For all seasons
Great deals and good staff
They have what I'm looking for
Pretty good selection of different bulbs. Nice Christmas displays.
(Translated) I really like! (Original) J'aime beaucoup!
Had problems with automated key machine. Only takes credit cards, doesn't print receipts and the 3 keys I received don't even work. I also got locked between the two doors at auto parts exit. Frustrating experience.
Worked us in on short notice. Excellent service dept. All staff very friendly and professional.
Nice people
Well organized and lots of staff to assist. Did not have the same selection of what I was looking for as other locations. Very helpful staff.
Everyone was helpful..
I give you 5 stars this time hoping you are happy
Found everything I was looking for plus more ????
Find it hard to find things and things are sold out to quick. But apparently they are getting a renovation. Hopefully this will change things.
Like all Canadian Tire locations it's a bit of a disaster. Help is mostly invisible or lacking in any real knowledge or insight. If you choose not to buy something, exiting is always difficult and requires you during through lines and checkouts as there is no other way around. During COVID it makes leaving the store either a) entering people's space or b) waiting in line just to leave. Canadian Tire is so close to actually being a great store, and a true competitor to places like Walmart. Some staff training/upgrades and store layout adjustments are really all it needs.
Great found what I came for
Pet friendly!!!
Didn't have my item in stock even though it said there were six available
Great store. Well laid out, lots of space and the checkout system was awesome.
Was excellent service.
Store is better more selextion in new location.
Went in for furnace filters, walked out with furnace filters. Kept my eye on the prize despite the beautiful Christmas decorations
Canadian Tire always has good sales and things you never knew you needed
good
No one has a PAL to sell firearms on Saturdays and the sports (hunting/fishing) has next to nothing.
Good selection
James from automotive is fantastic does great work and is very honest
I have had a few experiences taking my Uplander to the auto shop at Canadian Tire. I've been very impressed each time at the professional and pleasant service. The most recent times were "emergency" situations, and they fit me in without difficulty. Working a few kilometers away, I appreciated the use of their shuttle service so I that I did not have to catch the bus and get to work on time. I will continue to take my vehicle there.
Very helpful and courteous
Friendly staff and great mechanics!
It's Canadian Tire.
(Translated) Have all can find in this store (Original) …
Good selection but most of the staff are children and dont know what anything is
Good variety and great prices!
Love this place. Great staff.????
Had to return a very expensive pump because it was not working and they returned it without a receipt bought a year ago...no questions asked Thanks Paul and Sharron/Shannon? for the great service
(Translated) The staff are nice and it's near my home. (Original) Le personnel est gentil et c'est près de chez moi.
It was fine. They had what I needed. Friendly staff!
good
Great place to buy just about anything.
Very good service
I took my truck in last year to get the brakes done all good until a year later driving with my kids and then I had no brakes almost got into an accident I went to talk to the mechanic manager well he didn't care "could be anything and told me it wasn't there fault so I took it to another mechanic shop and found out that they stripped my bleeders very poor service never going there again they like to scam people I spent over $1000 there just to say it's not there fault they stripped my bleeders and didn't fix them at the time no star from me
Clean store quick service
Sharing my story about my experience. One winter day I was about to drive back to Washington state from Fernie. But my car's alternator broke. It was Sunday, Canadian Tire was the only thing that worked on Sundays. They didn't have the part in Fernie, but had it in Cranbrook. So I bough couple extra batteries in Fernie just in case and drove 100km to Cranbrook. They were able to fix the car the same day (actually in couple hours). Meanwhile me and my family enjoyed local restaurants and sunny weather. Price was more than reasonable and, moreover, I was able to return unused batteries. Thanks this place and people that make in running (unfortunately I didn't memorize the names, but hope you'll read this)!
I went to buy a new kitchen faucet. I decided on one that was on sale at the end of an aisle, where sale items tend to be displayed. After paying for it, as I was walking out, I realized I was charged full price. I immediately walked back up to customer service, explained that it was on sale, according to the tag. She called down and asked if there was a sale tag for that price and was told no, hung up with the person on the other end and told me there was no sale tag and this was the price. I knew this wasn't true...I had just spent 30 mins in that section, looking at all the options. So I went to get the tag. When I was approaching the end display with the on sale faucets, I saw an employee walking away from it...and I could see the tag was NOT there anymore. She walked to the paint desk, next to the items and opened the drawer and started to shove a sale tag in it. I stopped her, asking if she had just been called about a tag and she said yes. I asked to see the tag in her hand and it was the one I was looking for. When I told her that I had been the one that purchased the faucet, which I did bc of the 40% off sale tag that was now in her hand, she started walking around with it, looking everywhere but where it had come from. When I pointed to the spot where I had gotten the faucet, at the end of the aisle, where there were 4 more of the exact ones, she started stammering. I took the tag to show the name and brand matched and turned to go back to customer service to get it all sorted out. But then I wanted an explanation. So I asked her what was going on and why she told her coworker there was no tag and then immediately took the tag down and tried to hide it. She proceeded to tell me that she wasn't talking to anyone about that sale tag. So I reminded her that she had already told me she had been. I went back to customer service and explained what had just happened. The employee was shocked by it all and very apologetic and even gave me an additional $10 off. She also said she would be speaking with the manager about it. I assume the tag was suppose to be taken down and wasn't. So when asked about it, the young lady decided to lie and try to hide it than to own up to the mistake, knowing that they would have to give it to me at the advertised price. Shady af ???? And the sad part is, if they hadn't been so dishonest about it all, I probably would have just bought my second choice, which was an equally good deal...if that sale tag was current.
Some untrained staff. Overall decent store
Very fast and helpful
I have always found the staff friendly and helpful, and the range of products is great.
Always a few good deals weekly
I was looking for some wood in hardware for my new project. One of the friendly workers there, Tin, was super helpful and nice.
Always take care of me and my vehicles well
Nice friendly atmosphere
The stuffs helped me a lot
Love this place
What's not to love, its Canadian Tire. Store Manager Keith, and the staff do a great job of keeping the shelves stocked and they have excellent customer service.
Very clean and tidy nice staff
Found what I was looking for
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
Nice Canadian Tire. Well stocked moat of the time you can get what you need here.
Friendly atmosphere but small store. Unable to carry everything.
Good service, good deals, good experience
Great place very helpful people
I always love canadian tire.
(Translated) The employees are not trained on certain things but on the whole it is okay. (Original) Les employés ne sont pas formés sur certaines chose mais dans l'ensemble sa va
I love the online search engine, tells you the aisle and availability and amount of the thing you're looking for. No more asking around.
Got a battery charger from a different canadian tire. They helped look it up and warranty it and were great about it.
(Translated) When do you need help finding an item ... just ask (Original) Quand ont a besoin d'aide pour trouvez un article..juste a demander
Went to buy gloves for working on a dirtbike, and they had literally 0 latex/nitrile gloves, only gardening gloves!! 4 boxes per person and yet they're so understocked that this is the only Canadian Tire that has none left in stock. I get that people want gloves due to covid 19 but c'mon, they're intended for mechanical applications so people like me can't find what they need because this seems to be the next thing people are hording unnecessarily! The kids at the one desk were trying to be helpful so that's one thing that's appreciated atleast
Good place in and out
Absolutely love anything with a name that shouts Canadian. Always a great experience, helpful staff in all departments. Literally my go to store if i need anything that is not food. The website is a great tool to use to find out if in stock and also the location so you can find it super fast or just have it delivered.
Had what I was looking for, and not too busy.....
Easy to find what you're looking for, helpful staff, clean and tidy store.
Just browsing a smaller store.
Called looking for information for some PPE , rep wouldn't even take the time to look if other stores had the product nor would he advise of orders or order status. Not happy with the customer service at this moment!
It's pretty obvious that the staff at this location have better training and job fulfillment than at other locations. People here are friendly and helpful. Yesterday I was staring mindlessly into a display case and was actually asked by an employee if I needed some help, can't think of the last time that has happened to me at CT.
Not the powerhouse it once was. Past few times I've gone in there staff (specifically in the auto department) have been knowledgeable and often rude. Nonetheless, large selection of goods if you know what youre looking for
Way more organized then Fort st John always stop in when im in DC
CANADIAN TIRE - WE CAN NOT!!!! This is a new slogan should be. Want to share some bad experience dealing with Flin-Flon store. - Wanted to buy a tool chest- found Two in stock available. Have to travel 140 km to the nearest store in Flin. And what? They CAN NOT find them! - They have one from shelf open but CAN NOT sell it without manager. - To buy online They CAN NOT deliver it because it is oversized item! Period! Two huge boxes can not be found! I wasted 3 hours of my time and about 60 CAD for gas to face such an unprofessional attitude!
They always have whatever automotive basics I need, but getting any help at the parts desk always feels like a waste of time.
Not dog friendly ???????? while other Canadian tire stores even ask you to not leave your pets in the hot car this store doesn’t care apparently. We’ll be shopping somewhere else!
(Translated) I often find what I'm looking for different items (Original) Je trouve souvent ce que je cherche différents articles
4 employees behind front desk all grown women almost walked put poorest service i ever had EVER
Not a bad place, but sometimes lacking stock on key sale items at the start of the sale.
WOW all the items you can buy that you don't even need, consumerism at it's finest.????????????
They always have what I'm looking for.
Shelves are - lots of stock
It's ok. Hard to find help. Need more staff.
Top of the line automotive service department. Had a problem and was resolved without delay
Amazing staff. Best can tire I've been to in Canada
(Translated) Lots of goods, very clean and very well arranged (Original) Beaucoup de marchandises, très propre et très bien disposees
We needed a fly swatter and BAM! They had one for a fair price !
Awesome and super kid friendly, me and my daughters favorite ice cream shop :)
(Translated) A must, always a lot of choice! (Original) Un incontournable , toujours beaucoup de choix !
This is one Big Store! A huge selection of goods that the smaller CT's simply don't carry. Don't get lost in here!
This is a review for the garden centre. I called 4 times because the people answering the phone didnt know how to transfer to different departments when they didnt know the answer. Obviously the people i spoke to were trying to help but even the person in the plant or seasonal department didnt know what an echinacea was... i was kind of hoping the person answering the phone would be capable of answering the question specific to their department. They were suoer nice and i totally understand that its difficult when people call, but why have a phone if its not helpful.
Bring your phone so you can use their WiFi to look up anything you might need to know about products. Staff are rude and unknowledgeable from the manager on down.
Small town Canadian Tire store with a decent selection.
(Translated) Good service (Original) Bon service
Great job fixing up my vehicle, & getting me on my way! Always a love/hate relationship I say! Love talking with the friendly & courteous mechanics & manager Lynn but if I'm speaking with them it means I have a problem, Lol But it helps to have good relationship with mechanics & manager to deal with issue! Thanks guys for making it easy!????????
Okay
Like the store wish it was bigger so much stuff jammed in a small store .
Clean, great covid prices and very big????
Ups and downs but generally good enough I guess for Elliot Lake?
So so service. Crowded aisles. Not enough staff when I visited the store.
CORNER BROOK TODAY LOOKING FOR ODD AND END WALMART NEVER HAD ANY GOOD OLD CANADIAN TIRES BAM...FOUND WHAT I NEED
Good customer service
Couldn't find any one to help me. Everytime I started walking towards someone they would take off. I guess they didn't like the idea of me carrying a belt for my lawnmower. Just wanted to know if they had one.
Great help to find what I needed
Great friendly staff. The owners are great and they have the best food truck in their parking lot!
Elliot lake Canadian Tire one stop place get everything u need
Lots of parking staff very good and very helpfull
Mia in Sporting Goods was very helpful!
Pretty standard CT. Seems like it's understaffed though
Awesome store, it has everything you need and more!
Yet another time we left with nothing. Staff the cash registers for once.
Great store but not stocking everything in flyer sadly
Great ppl, great service. Happy with the product aswell.
Great store with diverse offerings Good ambiance with very helpful staff
The staff was very polite and even when the bike I was purchasing was incorrectly tagged, they gave me the price it was showed which was quite a bit cheaper than it's actual price.
Really helpful
K
Nothing really special about this store.
Found everything that I needed
Severely understaffed. Frequently have to wait in line for extended periods of time at the auto / parts desks and cashiers.
I placed an order to pick up in store over a month ago and was getting no updates. Sent an email about it weeks ago and got no response. It said they had zero in stock in store but every other store on the island has the item I wanted so I don’t get why it was taking so long. Went in store yesterday and they had so many on the shelf but my order was just still processing and no one had responded to my email still. Also the parking lot was an icy mess when other parking lots in the same complex were much better. You clearly sell salt and snow shovels - spread some of that stuff to make it a safer, less stressful experience for customers.
Great customer service tonight, even when we were there so close to them closing!
Worst ever customer service!!!!
(Translated) Very cool (Original) رائع جدآ
I was camping in Pokemouche this weekend, and I had some issues with my hitch. I came here to get my issues solved, and they did it right away, no problem. Thanks you for the great service.
This is the best damn Canadian Tire store in Fort Erie. Lol
Your average CT
Has everything we wanted. But it's a nightmare navigating how to check out.
Cood place
The best kind of story you could ever want to have in your hometown I would love one there in Oroville California Canadian Tire
I don't like Chathem Canadian Tire. They run out of what they advertise and don't restock. Blenheim C.T is much better.
good
Not once in my probably last 20 visits have any rep asked if I need help. Always seems like they are trying not to be seen. I think they are short staffed as well.
My favorite store in cranbrook! Great service.
This last visit to Canadian Tire was awful. We were to pick up a kayak, which was purchased as a gift and to be picked up today. We went there and the kayak was nowhere to be found!! Five or six employees muddled about for over an hour, with no success finding the paid for kayak! My partner, because of a trip planned this week, purchased another kayak at $100 more than the one purchased, as a gift. Further to that, last Fall, I purchased 4 tires and some other items valued at over a thousand bucks. When I got to the till, the cashier asked me for around $300. I mentioned that couldn't be correct. She could not have charged me for the tires, which were $600. After a few minutes, fussing with the till, she assured me that the amount was indeed around $300. I paid her but when I got to my car, I could not leave the parking lot. I went back to the store, explained what had just occurred. I insisted there was an error and paid the $600 for the tires!! Cashier training: fail!!
Shopped at this Canadian tire for 20 years. Great store with excellent staff
Great store
I started by trying to buy a sale item in our local Courtenay store. They didn't have 8item, so I asked if someone could contact a nearby store and inquire if the item was available. A call to the Campbell River store proved fruitful and they agreed to hold it for me. When I got to CR, the clerk knew about the hold, but, it took a wh6to find. In the end, this was one of the best experiences I have had with Canadian Tire.
Alway loved this place!
Great selection
Fantastic service people, very friendly and helpful even if they don't have what you are looking for, they will find out where you can get the help you need, I.e., transmission rebuild...very helpful. Good going
Had a safety done, vehicle sat in the driveway for months due to conversion to a camper van. On the first trip out we got 200km away and I felt some vibration. Pulled over and found driver's side rear as pictured. Lugs were finger-tight on passenger side rear, but fully torqued both sides of front. Luckily I noticed the issue before losing the wheel. Service says they won't do anything because too much time has passed.
The store here is much larger and has a better selection than the store in my area
Didn't have what l was looking for.
Pretty good selection, but the employees always seemed busy. It also needed some sorting as it was a little difficult to find certain items or the price for an item once found.
nice and clean store. good service
Was happy to see they hired security to enforce mask rules. After a recent trip to home depot with 2 customers not wearing masks properly and not being asked to leave, I'm going to stick with Canadian Tire. Bought an electric lawn mower here almost 3 years ago, still going strong. Good selection and strong return policy.
Very small Canadian Tire. Often need to ask if items are in stock, as they are not on the sales floor.
Employees very helpful!
Anything you need from outdoor to indoor
Helpful
Great place to find almost all of your shopping needs.
A shelf I bought had a dented piece and they took it back no questions asked. Quick and friendly service.
I purchased a bike for myself The gentleman that sold me the bike was very knowledgeable and I couldn't be more satisfied with my purchase
It's a box store
I find many things, it is very well stocked
The new location is a nice size. I only buy a few things here as I find it is more expensive than other stores.
It amazes me how customer service's is terribly awful at any Canadian Tire no matter where I go. Spent almost a grand 1K yesterday and could have spent more but the lack of help or knowledge left me forgoing a few items, I was served and told they had to look in the warehouse to see if an item was there after waiting for 37 minutes I had enough made my way to the cash and continued purchasing my needs to the Home Depot where I got exceptional services.
staff shortage and cashier rudeness
It was a typical trip to the store.
On November 16th, I got 4 new tires. Two days later one is completely flat. On November 21st I went to Canadian Tire and replaced / repaired. On November 23rd it was flat again; so Canadian Tire replaced again. it's now November 27th and my tires flat again.
Clean store
They have such great service. Their new curbside pickup is awesome. Enjoy shopping there!
Love Canadian Tires selection
Great staff
All you come to expect from The Tire.
Excellent customer service.
Maybe if they would actually answer their phones it could be a good store. 45 minutes calling and no answer in any department. I'm not up to driving 3 hours without knowing if the object I'm looking for is even there. Awesome customer service.
Very good service with parts and service
Clean store. Helpful, but elusive staff.
New building and looks fresh.
Thanks to the service dept. Especially Ian, peter and Ron for fantastic service and advice with our radiator problem.
I’ve shopped here for 6 months and I won’t step foot in there anymore. The store has no general manager and it shows . I highly doubt anyone at the store will read this. The store is crammed with inventory on the floor, the staff don’t care. The automotive dept is very frustrating, it took them 1.5 hours to do a 15 mom oil change AND I had an appointment in the morning (9:30am)
Great service at the parts counter. And I really like the option they provide to rent tools you would only use once in a blue moon.
more then just tires, camping , boating and home has it all
friendly staff, pet friendly. ????Frankie gets her pet food here.
Great customer service! Always happy to help and explain what you need or what would work best!
Great products at awesome sale prices. Very helpful managers and staff.
Great selection of products. New self checkouts can speed things up.
Wont take a product back that has not left the box and have a receipt from when bought . not first time i have had problems with them not backing up there mastercrap products as well thought they were life time warranty !
Lots of stuff
My experience at Canadian Tire, (Dawson Creek) has been nothing but great lately and before it was good. I am pleased with Kim's help and information when I take in my car. (Automotive's Dept). She is above average in her help and knowledge and also thanks to the mechanics who did the great work on my car! Thanks!
Never seem to have what I'm looking for.
I really like Canadian tire they almost always have what your looking for and more. My friend got himself an electric lighter which was fun to use
The staff was extremely helpful, thank you.
Just about a one stop shop.
Easy to get around
Store can get crowded. They're expanding / remodelling now. Sometimes staff can seem a bit grouchy or snappy with you. Online orders could be better as the app will tell me it's ready when it's not and staff will act like it's my fault for coming early.
Had an excellent day shopping for plants today and got some really good deals/ discounts! But wish I could get soil and black mulch. Both as scarce as Robin Hood flour was during the first phase of Co-vid ????
Very clean well laid out store great mechanics as well
Love Dog friendly stores, so does my dog
I have never had any good experiences at this store. The manger is rude and the staff doesn't have a clue what is going on in the store.they tell u to come in with a rain check that they dont except at this time. What a waste of time trying to shop there
Everything's easy to find and what i look for is always available
The staff at this location are great, I just bought two kayaks here, and its where I buy most my fishing equiptment.
Great!
The service at Canadian Tire Charlottetown breaks the stigma of other Canadian Tires, and yes... you've definitely heard that stigma. I've been going to Canadian Tire Charlottetown for a few years because the service is that good. I've dealt with all the service advisors who provide outstanding customer service every single time, as well as Mark the service manager who continues to ensure that everything is as it should be. The main mechanic I deal with is Kenny. The entire team is great, but Kenny understands how picky I am... but if you're looking for a group who will be honest and upfront with you about your vehicle, and not try to tell you that you need unnecessary repairs that you don't - Canadian Tire should be your first stop. I also called in because I had friends from away who had a break down on their journey home (brake line busted) and CT was swamped. Mark tried to squeeze it in, made no promises but said they could bring it in to see what they could do... next morning, they were on the road home and SAFE which is what is most important and they didn't have to stay another 1-2 weeks for someone else to get them in. Mark and the entire service team at Canadian Tire went above and beyond on multiple occasions, and I've also heard excellent feedback from others around me.
Good
One of the BEST Canadian Tires I've been to! Huge store with lots and lots of selection, great staff and always kept immaculately clean and tidy. Wheelchair accessible.
My last trip to Cambodian tire I got everything I needed and more.
Regular ol' Canadian Tire. Large by Valley standards, always find something I need when I go in. Good selection and staff know where stuff is, also knowledgeable and helpful.
Good selection
Well stocked.
Clean friendly staff
Prepare yourself for terrible customer service when you go to the customer service desk and deal with Julie. No greeting. Gruff. Rude. Acts like she hates working there and you are bothering her.
(Translated) Great (Original) Super
Good because item was on stock but usually they can find the item in question
Nice store
Customer service is bad
Always friendly and large, great priced selection.
Very pleasant, helpful staff, good pricing and a great range of goods for every task inside and outside the home. All in all the best store for all you could ever need or want.
I hate how you can not leave without buying something... OR walk behind people during covid .... open up a way to walk out if you do not buy something ...
Got a great deal on a rv battery and found out they fixed the warranty.. Now it's three years no prorated b.s.
Awesome place for hockey gear and Canadian chocolate
My dog and I liked the pet section.
Nice, big store. Clean and organized. Sometimes a little tough to catch someone for help when busy.
Good
I do not like the service lady. There was a great big guy we all loved. What happened to him
absolutely useless auto parts stor ! They never get it right !!
My toy store
Wow. Clean store and friendly staff. I asked two questions. Where is x? Immediate pleasant answers down aisle 22 and 25 with perfect pinpoint accuracy.
Always great.
Nice!!
Jan 5 2022 approx 5:30pm operator#72034 At checkout I was prompted to pay credit or debit, I submitted cash, the cashier scoffs at my money! Rude older woman.. if she is going to be judging me by my method of payment or attempting to embarrass me In front of the other customer waiting in line she shouldn’t be working the tills. I believe this isn’t the first time I’ve encountered this worker
Impossible to shop as nearly every aisle was blocked.
Great
Average. Has been forever. However, I will continue to shop there. Don't know why.
We found everything we needed, including desperately-needed fans during a heatwave when nobody else had them in stock. Helpful staff, well-kept store.
My favourite store! Staff are helpful, great selection!
Tara in sporting goods went above and beyond to help. She provided excellent customer service, which is hard to find these days.
A very good store .friendly staff.can find almost every here and good prices
Big shout out to Canadian Tire in Dawson Creek tonight. They really helped us out when Grande Prairie Canadian Tire wouldn’t. I wish I remembered the names of the two ladies at customer service. You gals are fantastic! ????????????
You know, Canadian Tire used to be mostly auto parts, been going there for close to 50 years. Over time they have added to there product range and now sell most household and gardeners goods too. Shop wisely for amazing weekly specials! Picked up 40 watt solar panels for 70% off today, solar power to run our greenhouse electrics.
Excellent
No way
Love it
(Translated) Nice department store lots of choice (Original) Beau grand magasin beaucoup de choix
When you find the right staff they know what they're doing but sometimes you're just standing waiting.
Multiple experiences, getting better
Good service
Friendly and knowledgeble staff. Full service garage and competent licenced mechanics
Great prices, good selection of outdoor goods. Sales are always good.
Had all the camping supplies i needed for a nice 3 day trip
Not a store for everyone but one of m favourites.
This is a smaller older style Canadian Tire, it still has what you want, it just feels more cramped. The staff here are helpful and friendly. Personally I hate this parking lot however.
Rarely ever the stock in store though shown and promoted online.
Great service but need to restock faster
It's Canadian tire.they have almost everything..lol
Good
Great for all
What a lovely store!
This fall we had winter tires installed on our existing rims at Canadian Tire. I didn't inspect the rims closely at the time and over a month later while washing the vehicle I noticed that all 4 rims were damaged in a similar manner. The tires were installed about 5 years ago and rotated last in August 2018. They have never been off those rims since they were installed. I have hand cleaned them since the last rotation in 2018 and would have realized the damage. Canadian Tire insists that they could not have damaged the rims as there is a plastic guard on their tire machine that is replaced daily and inspected before each tire installation. I disagree as there is no way in the world all 4 rims could be damaged in an exact manner by any other party other than their auto service department. I say that their plastic guard was missing. CANADIAN TIRE WILL NOT ACCEPT RESPONSIBILITY!!
Brand New store! More stuff!
The associates here are amazing and super friendly. I had Ron help me find a car seat and he was one of the best and most courteous associates that I ever dealt with at Canadian Tire. I would definitely recommend this Canadian Tire store!
Amazing customer service workers ????
The staff was really great in helping me with ideas on how to deal with my 1/2 km icy driveway
One of my favorite places
Free install service when I purchase wiper blades there
Merchandise is well laid out and they have a huge selection of different categories of goods. It caters for the motorist, the cyclist and a host of other sports, the carpenter or hobbyist, kitchenware, fuel for open fires or the furnace plus a lot more than I can list here. It's bright and cheery and staff are friendly and helpful. You'll probably find what you're looking for.
Nice big CT store...found the employee in the paint department dismissive and a bit rude.
I give this place the worst possible rating I can. I had a manager of the store named sue threaten to call the RCMP on me after I questioned her on a price check in the store. Then she lied to me about why the price was wrong and I called her on it. She then caused a huge scene and actually argued with me in the store over an $8 price discrepancy, and said she would have me removed from the store, for simply questioning an unclearly marked price. This place is a complete joke. This lady should be fired! Seriously go to Walmart or anywhere else. Support business that actually care about their customers. This lady doesn't deserve to have a job. Ide give a 0/5 but 1 is the lowest I can go . SHOP ANYWHERE ELSE
Lower my rating to a one star cause of the experience I got there on Dec 20 2021. To further explain I'm not satisfied with their debit machines cause they debit card to lock and I had to pay cash, the last bit I had in my pocket, which in turn I couldn't get anything else that night that I really need like my groceries and furnace oil. So in turn I had no milk or heat for the night. I will NEVER use debit there again.
Like most Canadian Tire locations, always good to browse through, always a sale happening. LPT: If you encounter the nice folks pushing to get everyone walking through the doors to sign up for the Triangle MC, and you're just not interested, tell them you "have one already" and they'll leave you alone!
A very big Canadian Tire store.
Good store. Wide variety of automotive and household items. Staff is helpful when called upon.
I was on the phone for a very long time before anybody picked up. But when I was finally answered the worker was very helpful and polite. Great service just the phone needs a little more attention
Good clean Canadian tire I found what I needed it wasn't sold out and it was on sale
I went on this place for my oil change the old man working in automotive section is not having his concentration. He wanted to charge me 140 dollars for oil change and he checked something with the car didn't even mention that he gonna charge for that even I asked him too. Only the mechanic who changed the oil was nyc with me.he explained everything very well. Overall bad experience.
So far has everything I need.
Great auto and in store service. Like small town.
Love it
About what you'd expect.
Quick and efficient
Friendly staff
tire service was good
Ordered a set of winter tires.... Few weeks go by they phone me tires are on back order, No big deal, order up another set, week goes by no call from them so I phone them "Oh Ya your tires are here but we cant put them on for a week" great work boys and girls!
after being told they didnt have the product, i walked around for 45 mins to find something similar..and end up finding excatly what i was told they didnt have..(.total watse of time).
Enormous store. Staff that helped me was good.
Good service
Usually have what you need when in a pinch
(Translated) Superb store, good variety of products and courteous employees, but prices are higher than their competitors on many items ... Shop before you buy! (Original) Superbe magasin, bonne variété de produits et employés courtois, mais les prix sont plus élèves que leurs concurrents sur plusieurs articles... Magasinez avant d'acheter!
Had exactly what I needed. Helpful staff.
(Translated) Nice and wanted items in stock. (Original) Sympas et items voulut en stock.
Messy, you can tell everyone there makes minimum wage and hates there lives.
They need more space for all the items they have.
Nice little store
Well laid out and helpful staff.
Need more people working, we as customers should not have to look for a employee to find something!!!
Store is disorganized, cluttered, and a complete mess. Most employees are under-trained and or unpleasant. The "you must use a cart" rule is ridiculous. Using the same cloth the clean every cart is gross and unsanitary. On top of that they force you to use it. Go to Niagara Falls or Welland. Stores are bigger, cleaner, better staffed, and overall better.
Took a car battery back with warranty I thought it would be a rated percentage discount on new battery because the 4 year warranty was up this oct. Got a drand new battery .They also took covid into consideration for another purchase I returned and saved me money again the manager was friendly and seemed to want to help me .
LOVE ALL CANADIAN TIRES this is is very good.
So friendly and helpfully great store
Huge and clean place nice job Chatham
We're not from here so we were very pleasantly surprised to find this well stocked and sizeable CT.
(Translated) The only place to put rubbers on Sunday (Original) La seule place pour poser des rubbers le Dimanche
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
I found everything I needed for everyone on my Xmas list
(Translated) where you can play to find the clerk who will help you (Original) lendroit où vous pouvez jouer a chercher le commis qui vas vous aider
Wonderful, staff very helpful
Fishing section is always very low on stock.
Parts staff had no idea how to go beyond what the computer said would work. I would imagine anyone who can operate a computer could do their job. I would suggest knowing what you need before you go in as they probably won't be able to help you other then grabbing a part from their warehouse.
Great place for all recreational goods, or other stuff.
Was in quite a long line up and only two cashiers open.not good for a thursday.
Always great place for Tools and Tires
My favorite store!
Never any staff around throughout the store. They would get 4 star but that new checkout line is horrible.
They are always helpful and efficient! What a great team
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
Service is friendly and helpful. But aisles crowded n things hanging off corner racks. Dangerous to wheelchair users and children in strollers or walking down aisles
Great place to socialize with friends also
Good
I was in the parts area when customer service went out of her way to help me.
Purchase online and I take advantage of their free 'curbside' pick up. Friendly, organized staff. My online orders are usually ready to pick up the same day. COVID protocols are being observed.
It's a Canadian tire. It is a great place to shop if you like to spend a lot of money . Lol . Always something you catch your eye at CT.
Always a great experience when shopping in here.
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".
Very nice place and service providers always.
Thank you, it is a pleasure to shop in your store, it is a wonderful store .
Always fantastic customer service.
Had good help from the plumbing department Saturday
Store desperately out of date. The staff are great, and I have received great customer service, particularly in the auto service. But, the store is cramped and small. I am surprised Dauphin hasn't gotten a better Cdn Tire building already.
Checked online for a store with inventory of Sirius Satellite modules and they have 5. Drove in from Calgary to buy 2, and they are CLOSED for inventory ... Back here again at about 8 30 opening...asked if I could purchase a Sirius modular out of the lockup. The called for someone with a key....20 minutes have gone by.
Highly recommend you look up your product online first and it will tell you in store where the item is located in the store. Eliminates the need to wander around looking.
It was okay ????
Lots of selection of tents. Always friendly staff willing to help.
Hard to get a sales associate that knows anything and is willing to help me
I can find everything I want. Friendly ans helpful staff
It is what it is. A bit disheveled, staff are doing a great job with physical distancing - didnt see one. Had what I wanted.
Staff directed me to correct aisle, quick checkout and dog friendly!
My wife and I have a rain check for a treadmill and we been waiting for it for four months .no word yet. Very unsatisfied.
Same as the last time how many times do I have to do this
The staff in this store are fantastic!
As always, I spend way more than I wanted too...lol lots of great deals today!!
Excellent customer service
Great customer service saved my knees from walking around too much
Closed at 6 already, the bank is open longer.
Great store and very convenient.
Went to the store at 450 after new closing time of 5 announced. Guess what, store is closed early
Has excellent staff and an outstanding manager, Doug will go over and beyond to ensure you find the right product
I like checking out McKenzie Seeds displays
Always professional service and good price
(Translated) Good service (Original) Bon service
Disappointed. Am from Ontario and had a turn signal out but they couldn't even take 2 min to check it out. Luckily the KIA dealer is close by.
My girlfriend and I were given the amazing customer service ever. The employee should be recognized for the amazing skills.
The store return employee today, was awful. She treated us like criminals because we had a few returns since lockdown didn't allow it and searched everything with a rude look in a rude way even completely closed sealed product. I do understand this has to happen but not in the way she did it. I will go to another store from now on.
Always a good choice.
In and out. No wait
Very unpleasant staff, had a hard time shopping there.
Always have what I need
(Translated) Ninja 50% off (Original) Ninja 50% off
Weird set up for a canadian tire, but typical for it being attached to the mall. Was a bit disappointed at thier selection for outdoor patio furniture, but they had just about everything else you would expect from this chain of stores. Staff answered all questions, and were friendly. No complaints.
We like supporting a Canadian company when we can. It's pretty much our default stop for many things in our household, including camping gear, kitchen appliances and even sporting gear.
I can always find what I need. Very organized store.
Very small, cramped store with tiny isles and small inventory on hand.
Happy with this place sofar
I noticed 90% of staff are friendly and try hard to assist ypu if they can. If they can't they call someine who can. I love how they employ lots students. Looks good to be supporting local high school students and college students. We need more jobs for our students. Love the Frank products. I have yet to have a bad experience in this store. The cashiers actually smile and thank you. That means the world to me and many other patrons. The staff at Cranbrook CT are Golden and excellent.
Nice good
Too expensive
Great service
As always there sale items are not on the shelf but on back order. Rain checks again
Sometimes the store looks a bit disheveled but most Canadian Tires can. But the staff are always very helpful, and knowledgeable about where items are in the store even if they just moved things around! Plus, you can find some great bargains!!
Good
Every time I come here I swear I will never come back, and every time I need something cheap and quick they remind me why that is
I find it hard finding items at times. When you can find an employee, they are helpful.
Store is quite small and cramped. Hard to get around.
Great service. Everything we needed was in stock and a great price
Interesting... Seem to have everything that you need for a small town
Awesome, staff is very friendly
Crowded aisles which is reassuring knowing they have lots of stock. Good sales for the most part. This is my husband's version of Disneyland. I mostly just sigh and check my watch
Good luck today.
Employees helped get a second product of the same item when there were none on the shelf. Excellent service and friendly staff.
Good prices great service
Need more tellers but good store
Never have much of products you need. Gone like Walmart. All Chinese and other third world country products. No longer what they are supposed to be.
Great sales on items you need!
(Translated) Low price (Original) Bas prix
Always has what I’m looking for and in stock too❤️
Today I attended this store to make a fairly large purchase. The guys in the electronic area were more than helpful. Things started when we got to the counter where we met up with Cheryl. To say we were treated horribly is an understatment. I will call tomorrow to let them know of our experience. This lady should not deal Frontline with customers, and if speaking to people is beyond her. Then she should retire. She was rude, very abrupt and was shouting from the desk she was standing at a dressing a customer to see if they wanted to apply monies from their triangle card. If I had not dealt with the kind gents prior I'd have walked out of store leaving my purchase there. Someone needs too give Cheryl some training on customer service or move her to the warehouse.
I am newly disabled and found things difficult. Very young staff did their best but not all disabilities are visible
Nice to go into the store.always great service .
Usually find what I want prices are decent when on sale lol
Just now, making a purchase. Only one in line. Debit machines not working. Had to use a second till. Waited for service while the two employees (one possibly management) had a conversation about a 3rd (I assume) ex-employee. The place could use a customer service lesson or two.
The staff are very nice and helpful but the store is too crowded with stock that it's hard to manuover, especially during Covid.
got my truck in to be fixed they charged $1300 dollars and barely did anything to fix it except put some wiring in. DO NOT GO TO THE AUTOMOTIVE DERVICE DEPARTMENT
Had what I was looking for.
Winter in the north. Passing through. Took my my dog in. Stopped at the door. Told dogs are not allowed. Then ESCORTED off premises. There where no signs and no online alerts saying "this Canadian tire does not allow dogs". Thanks for the unnecessary embarrassment .
(Translated) Be careful when buying items that the box has been opened often broken twice when it arrives to me (Original) Faite attention lorsque vous acheté des articles que la boîte à été ouverte souvent rapporter brisée deux fois que sa m'arrive
These have excellent service as well as customer service????
My go to store for just about anything automotive or home related
Great store. Helpful people.
it was a good experience at the Canadian Tire in Cranbrook. After I bought my Moto Master tires and I got a free rotation and balance, thank you so much to James and everyone else for helping me out I really appreciate the great service take care and have a good one
Lots of sales
Great auto service at a very reasonable price. Had the front brakes on my hightop van totally replaced. When I was called to say the job was done (after a couple of hours) I asked the svce mgr what they had left out. He said he put two mechanics on it. When I saw the invoice it was a couple of hundred less than what was originally quoted. Like Arnie once said..."I'll be back!"
always end up spending more than i need
Great deals
Large selection and decent service
A good neighbourhood Canadian Tire !
Speedy service at the parts counter.
Above and beyond.
Good canadian tire store to shop in. Well layed out and good prices.
Good selection of sale items
Good service
Had trouble finding product, found peter who helped me and was very polite and a++++
went for fishing gear. it was a canadian tire. lol. lots more than wally-world thata for sure.
Big store. Has everything you need!
The lady was friendly and helpful
eh its canadian eh
The store was crowded and in disarray.
Not the best place to shop
Line-up at the till was ridiculous. The 2 cashiers were working fast and efficiently but could not keep up. They needed at least one more till open. We actually put our items down and chose to shop elsewhere because it took less time than waiting.
Fast service at an affordable price point!
Nice staff very helpful, clean store
Awesome service very friendly and helpful
Way better then the one in Campbell River
I was very impressed with this location and helpful staff. I popped in at a very busy time and was helped by two staff members who definitely knew their store and product lines. Huge array of products and the layout was great. I would definitely come back and recommend.
Just had some difficulty returning an item thus the 3 star, resolved successfully but anxiety to return there now lol.
Lots of good sales.
They sell everything and have friendly staff
Today, I experienced a great display of Customer service at your store.This gal in Customer service..named Crystal, went the extra mile to make sure I got what I needed from your (not yet ready) Garden centre outside, in the west parking lot. Good customer service is hard to find these days..& I don't usually write reviews, but I was so impressed with her professionalism..I will definitely come back to your store. Jay Pettigrew/Creston BC.
Customer service was very good, Deb H was very pleasant as always.
The place really does have a little bit of everything but you get what you pay for
Lousy staff attitude!!
One of my favourite places to go shopping wonderful selection she prices and always got some kind of a special going on
I like the fact that other retail stores seem to be shying away from guns and things of the sort but our canadian tire just redid their hunting section with new selection of guns, better variety of ammunition, clothing and pretty much everything else in the sporting section. They really did a good job. I like it.
As far as canadian tires go, the staff here are helpful and don't scurry away like cockroaches when a light turns on. Management is helpful and easy to deal with.
Great staff but crAmped store. Went to purchase item that said was in stock an employee's couldnt find
What do you say about it... It's Canadian Tire????????♀️
Excellent staff friendly mostly knew their stuff good experience
Where I buy all my car products
Great sales
Decided to place an order online for the first time with Canadian Tire in Chatham. Online stated they had 2 left in stock. I ordered one. My bank charged me for one. Then I received the standard 'thanks for shopping with us' email that tells me to wait until I receive an email that tells me my item is ready for pick up. No big deal, I can do that. The next day I receive a call from someone from Canadian Tire here in Chatham that informs me they were unable to locate the product in their store inventory, but that they were able to successfully locate it at their Wallaceburg store. I was told I could cancel my order, or they could have it delivered to their store from the Wallaceburg store, but that it wouldn't arrive today, and that I would have to wait until tomorrow morning before I would be able to pick it up. Seeing as I had already paid for the item, and made arrangements for it in the house, I agreed to wait until the following day to pick it up. Then I noticed my bank charged me another fee. It turns out they cancelled my order prior to calling me, then realized when I still wanted it, processed the order again. Okay, whatever. I still want what I ordered, despite now having additional service charges with my banking for their mistake. And despite the fact that I now have to make other pick-up arrangements as this is now 2-days after the (same day) original pick up time. I finally receive an email that states "Your order is ready for pick up" but it's still day 2, so I call the Chatham store to see if my order arrived early and is ready for pick up, and am informed that they had to process it that way early, because it technically was 'picked up' from the Wallaceburg store, and is on the way to their store, but that it isn't really 'ready for pick up' yet and that it won't be ready for pick up until tomorrow. Okay, that makes little sense to me, but seeing as earlier's call did state I wouldn't be able to pick it up until the following day, I can live with this. Finally, the following day arrives. I walk the hour and 48 minutes to the Canadian Tire store to meet my ride there and pick up my order... It's 4 in the afternoon, the day's almost over.... And yet... I am told that my order isn't there. That they don't know why I was told it would be there yet, because they don't even do pick ups from Wallaceburg on the weekends, they do them on Mondays (and a few other days during the week), and that my order won't be available until TOMORROW... So this is the THIRD TIME I'm hearing the words "Will be ready for pick up tomorrow"... You told me that Saturday. You told me that Sunday. And now you are telling me this Monday. I'm beginning to think paying for shipping would have been worth it, rather then having to deal with store-pick up.... Needless to say, I won't EVER be buying online again from canadiantire.ca and I will be sharing my experience with anyone who so much as mentions their idea to order from the site in the near future... At this point, I won't be surprised if it's not there tomorrow either...
What Canadian Tire store willingly refutes the entry of pets? Terrible ownership.
They where great???? had an alignment done in a safety staff was very friendly and helped explain things to me thank you ????
Much bigger and better than the old building. Good hunting selection. Good home decor section.
Canadian tire Digby N.S is one of my fav stores. I got my ride on here, my generator. I get oil changes here undercoating. Tires and tools awesome store and the staff is always helpful.
Terrible store. I asked 2 separate workers for help and their answer was "That's not my department".... shame
Canadian Tyre has everything you want, even if you have never heard of it before. Great value and generally better quality than you would expect at the price.
Great store for men...shop till you drop
I love this store Except finding staff is difficult
Since the curbside started theses employees have been on point. Im in out within minutes, even with a line up. All around great place to be.
Great place to shop. Usually no problem with their. Products. If so. They will replace. If you have your receipt
Great selection friendly staff
Lots of employees to help me find stuff
Big bright super store. Awesome addition to Niagara Falls.
Not enough stock for what the area requires. Many times I'm driving to a larger center to find what I need.
Always clean and friendly
like store but never any staff to help you.
Always great sales and friendly helpful staff.
Wonderful service everyone was so friendly and eager to help
Lots of choice.
Everything I need is here.
Everything under one roof and the service was great.
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
Some things are hard to locate and it's not always easy to get assistance. Some things in the flyer are not even on the shelves as considered out of season.
(Translated) Always find everything I need very good service (Original) Trouve toujour tous ce dont jai besoin très bon service
Always helpful and friendly. The store is easy to access from mall side or front and back door. Great hours and the store is clean. It is a huge store and carries a great variety of products. It always has a large garden centre.
Nice clean store. Great staff
clean store staff very helpful
My son was scheduled for his G2 road test. We did a light check and the rear left light was out. I called Chatham Canadian tire and spoke to Abigail and Brian. I explained my situation, advising we were over 1 hr away from home and we needed the bulb changed as we had a test in 1.5 hrs. They fit us in right away. Best customer service ever. Thank you so much.
Always what you miss , what you find need here .
Very helpful staff. They can help you find anything right quick. Plus they seem to have more options at this newer bigger location.
Very good
Typical Canadian Tire store. Good selection but understaffed.
Terrific help from staff
Busy
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
This location has been pretty amazing during the Pandemic!
Always liked it
Live visiting Canadian Tire. Best variety. Prices are a little expensive. Lots of sale items.
Open, clean and well stocked. Staff Helpful
Slow to restock.
Great service even without a mask no question asked ?
Good selection, friendly staff and handy location.
Medium sized Canadian Tire with good selection for the store size.
Too much merchandise. No where to walk
Good selection and excellent service.
Automotive employee IN the automotive counter area "Oh I don't know I just sell batteries you'll have to talk to them" standing behind the counter IN the automotive counter area when asked how much to have it installed. Due to Covid service exterior doors locked and access limited to this one side of same counter to which this conversation happened!?! You mean the guys standing beside you? Is this not a service here? Do I jump the barriers and ignore the signs? Is this not a full service garage? I went elsewhere and will continue to do so...
Moved customer service desk near entry. Good move.
No backpacks aloud in the store so I didn't go in while I was waiting for a friend. Not trusting some randos to watch my bag, when the point I am carrying it about in first place is because I have stuff in the damn thing I am needing.
They always have what i want.
Good stock and staff seems to be very helpful if you have questions.
(Translated) Clean and good service. (Original) Propre et bon service.
Looting Customers, At first they failed my safety inspection, and asked me to install headlamp worth 120 dollars including labor and cost. But after checking with other mechanic in the town he said there was no problem with headlamp. I went back and said same, and they passed it after check. So it means they just want to loot you or they don't know to fix the cars. Further, they wasted my time. Not Recommended!
Excellent customer service from one young man in the parts/service area. Very nice clean store
It's Canadian Tire, what else can you say
I never have been able to buy certain products as dust masks never restocked
The automotive staff here is first rate. I felt well taken care of.
It's big!
Closest Canadian Tire to the US
Goid selection, reasonable prices.
Great staff, very helpful, very friendly.
This Canadian Tire currently has an AWESOME paint/housing department staff. I've gotten immense help from the staff here on various house projects.
They were able to cut a very odd key
Good place, good costumer service.
Was not crowded
Great selection and good sales. They had a mobility carts which was great for me as I am temporarily disabled. However the lanes are super narrow and it made navigating tricky. Over all one of my favorite places to shop :)
A super size Canadian Tire with a massive selection usually not found in other stores. Clean store with wide aisles.
Well run location, friendly staff, good selection, lived up to my expectations...
I found everything i was looking for. I did noticed the firearms section was limited. That is understandable as there is massive competition just up the road that specializes in hunting and target shooting.
Easy time find what I need using the app or there's always someone around to assist you.
Great service
Staff wasn't able to find the sale items I was looking for even though there were multiple in the shop but I eventually found them myself.
They take back my returns hassle free
You'll find what you need there.
Great store
Found what I needed.
Good value with great inventory.
I was so happy with the amazing customer service I just received at this store. The staff member I dealt with was so helpful and went above and beyond to help me find the item I was looking for. The store was clean and tidy. Each time I come to the store I have a good experience, thank you for your hard work!
Somtimes can be hard to get help In automotive when its busy but besides that good
Really friendly staff
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
Friendly and helpful staff. When sale items are sold out at bigger city stores, on many occasions I can still find them here.
Very fiendly helpful staff
Always hard to get help finding anything at Can Tire. Staff are always too busy?? to help you.
Terrible, service is beyond slow, it's ridiculous
Positives is the staff are mostly nice and try to be helpful and some do know what they are talking about. The issues are that some staff don’t know basic information, and recently the system to find products has not been working. Looking things up on my phone is slow because the store has a weak signal for data with multiple carriers. This really can be over looked but the biggest problem the store is an organizational mess it is hard to navigate as they fill the space between aisles and some aisles are blocked that a cart can’t go through. The store has to much for the space and it makes shopping frustrating.
Best service at a CT ever
Great service!
Love that they allow pets in when it's hot or cold . It's organized with helpful staff
Lousy service very lousy help
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
Has just about everything you will need from a great selection of products.
Friendly staff. Small store but good collection. Online ordering and pick up is easy. NOT A BIG FAN OF AUTOMOTIVE SERVICE THOUGH. Serious trust issues with them.
Huge store, can get lost if you aren't paying attention to where your going lol
I have been to Canadian Tires across Canada (solo adventure!) and I found all the staff I encountered very helpful and friendly. I also had my car serviced and I was very happy with it!
Typically busy but they are efficient and fairly safe during covid
Always our favorite stores.
Staff is always friendly, and they do their best to be as helpful as possible.
They always have what you want with excellent service
Love to get some tools there
Really no help ... but found what l was looking for ...
Free Wi-Fi in the automotive waiting room. Comfortable and quiet. I found them quick, and reasonably priced
Staff are inattentive, if you need assistance you'll be waiting a long time.
Friendly staff, willing to help even if you need something that is not in their department.
What a fabulous Canadian Tire Store! I loved the variety inside, it was clean and well stocked. The giant bear near the entrance and the giant elf in the garden centre was a neat, creative touch. I liked the fact that you had the coffee pods near the coffee machines. Lots of plants available both inside and out. Lots of bikes and fitness gear. A good selection of wood stoves and pellets. Love the creative lingo on the Frank products! Who was Frank by the way? A pleasure to shop there. ????
Always help there when needed.
I had some Canadian Tire cash and wanted to put it on my Canadian Tire triangle rewards card. The cashier wasn't sure how to do it, but she found out very shortly and was very helpful.
Good deals, good service, lots of products. A bit too much on the floor to have enough room with your cart though.
The auto repair shop is not ethical and will do unnecessary work to push up the bill. Beware and always get a second opinion before allowing them to do any auto repairs
A surprise! From the road, it barely looks like the Canadian Tires we're used to seeing. It's also seriously small... Step inside, however, and you're in for a pleasant shock. Every square millimetre is filled with stock. If they don't have it, you don't need it. The staff are amazingly friendly and go well or if their way to help you with everything you need.
Very good service! Friendly staff. Well stocked.
I do not know how Canadian tire Corner Brook is in business. Items are never in stock even knowing online says it is. You have to spend quite a time looking for a sales associate and they are useless. There is only one person at the store that i finds helpful and its the older man that's i believe is part of the management team. He dose his best and usually find an item. the rest of the staff is either to lazy or has the items pocked away for themselves. The online inventory cannot be wrong all the time especially for 4 missing tv's. I would like someone to call me back but its pointless.
Oder online always quick and hastle free pickup
Not the best service stuff is expensive but they have good sales at times
The staff here is so courteous and helpful!
Same as all the others !
Dose anyone know about the items in the store
Great store - lots of selection, great staff. Lots of parking.
Hh
Love canadian tire, they always have great deals! Looking forward to christmas shopping this year!!
Lots of stuff were on sale..
Staff has always been great to me, but I have to highlight the help I received from a guy called Brett from the hunting department as I was looking for a specific item to gift my husband with. He sure went the extra mile even checking inside of each box until he found it. Customer service that cares and my husband was beyond happy with his present so a huge thank to Brett!
I love the sales at Canadian tire, good deals great tools and the staff is very helpful
Shop for a car part. And of course they had it.
Terrible wait in line, one cashier opened, I was 8th in line with about 30 people behind me.
They have everything but it is so crowded you can hardly get down the aisles . need a bigger building i think
The staff was very helpful
Very small cute Canadian tire. Doesnt have the most selections in the world but it has enough and is better than nothing.
Wanted to get two studded tires for my ride van. I was told they could not do 2 rear tires that I had do all 4 tires and on top of that I had to have a wheel alignment done. I was told it was their policy. It would be nice if the people that are making these policies really knew the law. In BC you can put two studded tires on a rwd vehicle but a fwd or awd must have all 4 replaced but says nothing about requiring a wheel alignment
Friendly Customer Services enjoy shopping there
Awesome
They always have what I am looking for.
Spoke with Christen in service over the phone, while I was talking she transferred me to another department. I spoke with another lady who transferred me back to service to speak with a manager. The manager did not even apologize as if nothing happened. They need to understand that we as a customers pay for the service we get, we are not getting it for free. And everybody know that Canadian tire charge more than other shops. I guess it’s time to take my business somewhere else, but I wanted to share my experience.
Great service
Quick service, asked for assistance and was quickly helped. Friendly cashier.
I love the vibe of the store and the staff are always helpful.
Good service
Good service
Some of everything
The people should stay at home get pay from the prime minister. There no good there .
(Translated) By. we just have time to make an exchange. Where to get a refund For a room where an article. No problem..... (Original) Parce. qu'on vient le temps de faire un échange. Où se faire rembourser. Pour une pièce où un article. Pas de problème.....
Got what I went for. Excellent service from one young clerk.
Great prices, availability is pretty good... clean aisles. Friendly staff, knowledgeable staff..
Staff was kind a courteous and line ups were small all in all a great place
HORRIBLE HORRIBLE HORRIBLE. Customer service is a joke. No one helps. I bought winter tires and got changed TWICE. When I called them they said they can’t give back the money to me. They put the SECOND charge through WITHOUT MY PERMISSION!!! (Almost a week after the first transaction) which is absurd. Also the managers can never seem to do anything. I will never shop here again. Their automotive workers are a joke, they will do and say anything to get more money from you. Canadian tire does not care about customers. I Will never recommend their automotive department to anyone, ever.
(Translated) Very well (Original) Très bien
My favorite store
Fantastic
(Translated) Always poor service at this branch !! If you need help with a tool or the like, it's very difficult to find an employee who can help you. I do not recommend. (Original) Toujours un service médiocre à cette succursale!! Si tu as besoin d'aide pour un outil ou autres, très compliqué de trouver un.e employé.e pouvant t'aider. Je ne recommande pas.
Lots of help finding products but too few helpers to be really efficient. Sure could use more staff on the floor.
I just had the absolute worst experience at this store. I wanted to buy a cleaning Mitt but there 2 spots with a similar product. The spot that had 1 in it was clearance so i took it. At the till I asked the associate to tell me the price to make sure I got the clearance one. She said it wasn't but called and they said it was the wrong one so I took it back to get the correct one. I had an associate scan both. I got the clearance one and went to put the other one back and fix the boxes to be in the correct spot. All of a sudden a male employee who I know as he used to work with me stormed up and told me to stop. He was incredibly rude. I went and asked to speak to a manager. The manager was listening to me when the associate stormed up behind me and tried to interrupt. When I stopped talking he said he was sorry he was rude but and tried to justify his rudeness. That is not an apology. I stated that and told him he knew me as an hone st person from my job as loss Prevention. He said he didn't know me. The whole time he made me feel like a liar and thief. I was definitely upset and told him he did know me and he was lying. The female manager did apologize but the whole experience was very upsetting as I have been dealing with health issues that this will directly affect. Having to ask to be treated with respect in a store I shop at rather than the one I work at and get a discount on is disgusting. I love Canadian tire and always have good service and interactions with staff but I might just spend my money elsewhere if I have to worry about being treated so poorly.
As usual advertised items were available
Easy shopping, fast check out.
Just love canadian tire
Always a pleasure to shop there
How do Casey, Kayla and the bald manager sleep at night for their actions. Fore Shame folks. This auto shop will do work you do not authorize, admit it and charge you for it. Refusing to return your vehicle until until you by $1200 when you only authorized $300 worth of work. Never take your car to the Fort Erie Canadian Tire.
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
(Translated) I bought a Sodastream machine last year from your store, I am very satisfied. Since that time, I have been exchanging my Co2 bottles at your business. I ended up with a 2nd bottle of Co2 this summer. So I went to your store this morning to simply return it to take back my deposit. A deposit of about $ 15 on purchase and I was told this morning that the system now only refunds $ 1 and not what I paid initially. We get along here, I'm not $ 14 of happiness in life, but I do expect to gain respect as a consumer and not feel like I'm paying here for, I imagine, a form of abuse that there may have been on returns. I am therefore extremely disappointed with the situation, in principle of course. (Original) J'ai acheté une machine Sodastream l'année dernière à votre magasin, je suis très satisfait. Depuis ce temps, j'échange mes bouteilles de Co2 à votre commerce. Je me suis retrouvé avec une 2e bouteille de Co2 cet été. Je me suis donc présenté ce matin à votre magasin afin de simplement la rendre pour reprendre mon dépôt. Un dépôt d'une quinzaine de $ à l'achat et on m'indique ce matin que le système rembourse maintenant seulement 1$ et non ce que j'ai payé initialement. On s'entend ici, je ne suis pas à 14$ du bonheur dans la vie, mais je m'attends par contre à me faire respecter en tant que consommateur et à ne pas sentir que je paie ici pour, j'imagine, une forme d'abus qu'il y a pu avoir sur les retours. Je suis donc extrêmement déçu de la situation, sur le principe bien évidemment.
I always find what I am looking for. Staff very helpful.
yea nevr anyone to ever help you costumer service is terrible
Staff were very helpful
Great all round shopping
Crowded, almost no parking
Went looking sor sale item on beginning of sale flyer but no luck
Wish store was bigger
Great new store but same crappie service and wait time. I have gone to the parts desk 3 times since the new store opened and every time I have to wait at least 10-15 minutes before an associate will talk to me. I see plenty walk right by me but not one takes the time to stop and tell me that they will be right with me. In fact, they seem to be annoyed that they have another customer to deal with. Today I called the service desk to make an appointment to have 4 new tires put on my vehicle as well as an alignment. I am planning on buying my tires at the store and already have them picked out. Anyway, I was immediately put on hold and remained on hold for over 15 minutes before I got fed up and hung up the phone. I called back but this time dialed the parts desk. Again, I was immediately put on hold and left there until I got tired of waiting and just hung up! When is this store ever going to take their customers serious and stop treating them like they are an inconvenience? I have pretty much reached the point that I would rather spend the extra money somewhere else and get good service rather than save a few dollars and be treated like a ghost. Just because you guys have a nice new store doesn't mean you can slack in customer service.
Great selection. Not enough staff.
Everything you need
Long waiting lines
You HAVE to visit the Service Department. HUGE improvements and they are only getting BETTER!!!
(Translated) Clean, easy to find what you are looking for. (Original) Propre, facile à trouver se que l'on cherche.
Poor selection of my product and very long wait to pay for my purchase
Dirty,massy and unplaesant personal. I am surprised. Boris
Do NOT pay $100.for delivery in Courtenay/Comox. You will have to wait all day for a truck from Nanaimo to do the delivery! 5 miles away! Why not a local truck?
Our amazing mechanic, Justin, went well above and beyond the call of duty making sure we got back on the road safe and sound! And shout out to Skyler for holding it down for us at the register! You guys are awesome!
You go for one thing aaaand... I spent 100$. Everytime
Worst Canadian tire ever.
(Translated) Excellent (Original) Excelent
Nothing to say. Will travel to Espanola anytime!
I was so disappointed with Canadian Tire in Corner Brook! Two employees ignored me when I asked for help and then I had to go back and get a picture of the cost for the chain that I was purchasing. There was approximately 5 or 6 employees visible in the store. 2 at customer service, 2 cashiers and the other 2 who ignored me... Close the store if you don't have enough people to run the store. This store has worse service than the Walmart store in Corner Brook.
This is the worse Canadian tire I have been in The fellow in automotive laughed at is cause it was going to take so long to fix our car and that we would have to spend 2 weeks in a Hotel saying Wow that is going to cost you a lot obviously these posts are not going to change their attitude but did want to let anybody from out of town to avoid this Canadian at all costs I am like a lot of people that have wrote reviews if there was a 0 I would have clicked it
Excellent service
Went to use the bathroom in the morning there and everytime tissue over the floor everywhere and very dirty. Dosent look like anyone cleans here.
Trying to shop here during renovations is terrible
I have shopped there for years always good prices and very good quality.
Great for most needs
The name speaks for itself. Great prices, great deals
(Translated) I find everything for cooking at a very good price. (Original) …
Great service
Huge Canadian tire lots of good sales and friendly service
Great selection and frequently good deals available
1st time into the store and the staff where very friendly and helpful
Called them today regarding information on a product in the middle of the conversation the guy walked away from the phone an a lady proceeded to help me after that. If your not good with customers and dont have patience maybe this job isn't for you. Terrible hiring by Canadian tire.
Big selection and can find some good deals :)
Staff have knowledge of where things are. No help
The hustle and bustle of the holiday shopper is in full swing. Thankfully, the checkout workers were in good spirits laughing having fun and moving customers through very quickly.
I find almost everything needed to repair my car at the best price. And that's just awesome!
Great place
Take your time it does get a little troublesome trying to find things or even trying to find help. But hang in there you'll find what your looking for
It was relaxing and I enjoyed going up and down most of the isles . Greated with one of your employees who I once worked with a long time ago .It was nice to see a friendly face with a big smile .
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
Great service department. James will remember our 2001 Grey VW Eurovan. James was very patient with us.
Seem like all the old people hate their jobs and should get new ones
Good service pleasant staff
Really good selection and a very new store. Different layout than other CT stores and that makes it difficult to find something. They have moved away from the original focus on automotive goods, but the service and parts departments are always busy. Usually because of not enough staff. Lot of variety throughout the store and very quick to get seasonal items out. Good gas bonuses. Generally good prices, especially during sales.
You can find whatever you need at Canadian Tire.Love this store
I love Canadian Tire! They have almost everything you can imagine and the employees are helpful.
Difficult to find someone to help you in the store.
Great service in general and have continued with good practises during Covid19.
Typical Canadian tire
The one star says it all, most would agree.
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
Employees really helpful
I asked staff for help, what a waist of time my
A lot of variety there
Lack of staff in large new location. None of which know anything about the store or anything in the store
This place is a nightmare. Can never find anyone to help you and always massive line ups at the 1 check out they have open. Shop elsewhere if at all possible.
They had what i needed
A+
Canadian tire. Is a great store staff is helpful can find rbing easily
No help to find things when you need to.
Great service
Found what I needed plus a couple of extra things. Good prices. Friendly staff.
I have noticed that in the past year or two, prices for many Mastercraft tools have increased quite a lot - sometimes as much 50%. The business transitioned to new ownership recently, and I don't know if this is the cause, or if it's just another result of our Covid-ravaged economy. You used to be able to get some good deals at Canadian Tire, but they're much harder to come by now.
Great plaxevto shop
It's hard to find help. Never enough staff.
The staff is always good but the shopping and quality is hit and miss. And I purchased a set of hex head sockets that I thought were on sale but were only on sale online so I had to order them online while I was standing there staring at them (because the store doesn't honor online only pricing) and then wait for the email telling me my order is in the very next day and make a second trip to the store. Come on Canadian Tire we're better than this.
When you purchase someone online and it says one in stock. It should be there when you go there since it’s prepaid.
Great selection and service
(Translated) Good place for auto accessories (Original) Bonne endroit pour accessoires automobiles
Sold out pf what i need and very lil staff
Excellent !!!!!
They carry hobby stuff for grown ups. And stuff to help adults be responsible too. But mostly the hobby stuff. I bought bits today so I could repair an Xbox controller. Excellent!
Great selection, but if you're looking for something in their flyer, forget it. If it was a good buy it will be gone. Rainchecks are a joke, they never call to say the item is in, you have to keep returning to the store. Aisles are too narrow.
There was a staff member this evening who was very helpful not only helping me out to find something, but also letting me know it was on sale. Because there was only one in stock, she backordered another one for me and provided me with a raincheck. I really appreciated her help.
What can you say about CT. Lots of gear. Sometimes slow service. Same everywhere else.
Much better than the miramichi store
Do you mean China Tire? Unfortunately the Canadian Tire I grew up knowing, no longer exists. You would think that a true Canadian corporation if their size would respect the Canadian charter rights. Instead they choose to be agents if corrupt government and local health officials.
Friendly staff and the best thing is that you can search your stuff online and find on which aisles is my shopping items.
Great and awesome place for all needs whether home or auto.
Great variety of goods and always have the paint and painting tools we need.
It was Fine!
The usual older CT experience. Do not hold as much stock as the bigger stores. Kind of cramped inside. Friendly staff. Auto mechs know their job. Good parking, some potholes at entrance. Wheel chair accessible.
Too crowded
Went really well, good customer service
Found what I was looking for early in the morning so glad the store was open
(Translated) Very nice store (Original) Très beau magasin
(Translated) Great (Original) Super
Tools, winter gear, going moose hunting place to go, anything for vechile, cookware, friendly staff, will be back
Very disorganized placement of products, mixed together with other parts
there customer service is not there main concern, poor management or very little or no management , you would think that there customers would be there # 1, concern,,
I went to the store for rear breaks. Wayne in parts took the time to walk out to my car and take a look to make sure I had all the parts and equipment needed to fix them. He really went above and beyond for me. I'm happy Wayne was there continuing to make Canadian Tire great.
(Translated) Buy multiple items, leaf blower use 3 times, trimmer use 10 times maximum, winch 3000 lbs use 1 time, but mostly a pressure sprayer that I did not use (sent for repair and returned to pieces in a box not even installed and I'm told that I know who broke it) NOTHING WORKS !!! Finished for me Canadian Tire !!!! Note that I spent at least $ 5,000 a year! (Original) Acheter plusieurs articles , souffleur a feuilles utiliser 3 fois , tondeuse utiliser 10 fois maximum, winch 3000 lbs utiliser 1 fois, mais surtout un pulvérisateur a pression que je n'ai pas utiliser ( envoyé pour réparation et revenu en morceaux dans une boîte même pas installé et me suis fais dire que sais moi qui l'a brisé) RIEN NE FONCTIONNE !!! Fini pour moi Canadian Tire !!!! A noter que je depensais minimum 5000$ par année!
Camping gear galore!
Always customer centered and great friendly staff....
They are pricey but usually have what you are looking for
Big Canadian Tire
(Translated) Lots of stock for kitchen, tool, auto etc (Original) Beaucoup de stock pour cuisine , outil , auto etc
Great deals
Great place
Fantastic staff, very clean store, a lot of stock and organized store. Thanks. Rick Stasiuk, Wetaskiwin Alberta Canada T9A 3R2
Friendly staff and good quality materials
Customer service desk. I guess not all Islanders are friendly. I would say the lady is grumpy because its Canada Day, but I was here yesterday and it wasn't any better.
Very good lay out, very friendly and knowledgeable staff
I bought a hanging basket today. No signage but, the staff member said $19.99. However, it rang in at $25.99. I took my receipt into the store, the garden manager came only to say ' No...$25.99...sorry ' and walked away! #1 The staff should be held accountable for quoting an incorrect price. #2 The Manager needs a refresher on customer service and tact. I found her demeaner very dry and unfriendly. She might as well have said ' whatever ' ! Very disappointed .....In past years, I was in a managerial position....you don't treat customers this way and certainly don't train them to be this way!!
Could not believe a major Canadian retailer like Canadian Tire would have 2 rows devoted to 'boys toys' in 2017! They are toys any child would play with. Shame on you CT.
Good
The usual with not being able to find a red shirt for help.
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.
Large selection of goods clean store easy to get around
Only place to go for hardware and huge selection of plants and gardening supplies.
Great customer service. Very friendly and helpful
Place isent fit worse service ever staff dont seam to care
Great for online shopping
They NEVER ANSWER THE PHONE!! It just rings and rings and rings. I Have tried every department, including Corporate!!! No Answer!
Not bad
One of the best Canadian Tire stores i have been too! Where staff help you and not visit each other!
Good
Beautiful large new store.
Often given wrong parts
Do like Cdn Tire but I always find it hard to get service. Go on line find what you want, see what aisle it's in.... that way you find it no problem.
Friendly and helpful. The store is not as big as newer ones but the staff makes up for it.
I must go to Canadian tire each week now to look at the amazing plant section they have!
Very friendly
Not the biggest canadian tire but has what you need. They stopped selling guns but still have the ammo youll need. Lots of parking
(Translated) excellent (Original) excellent
Awesome deals
(Translated) Very nice store its own. Large and tidy are not too much on top of each other. Its well tidy up and services are impeccable especially for garage prices they are great and at a very good price ... know that there are a lot of pieces that you can put on your car which are guaranteed for life .. ex ... this morning I had station wagons placed on my car ... and they are guaranteed for life ... when it will have to be changed ... I will have a pair of flamban 9 ... I will just mulch the labor .. .. and there are a lot of songs like his .. and the mechanics are quite exceptional. .. its calf struggles to go there ... I recommend it ???????????? if my opinion or my photos or any other information on googole map has been useful to you and if you like my comments, comments or suggestions. ???????????? Please click on the thumb at the bottom left just below my comment and like my review thank you this will help google and improve google map. Thank you and have a good day ???????????? (Original) Tres beau magasin ses propre. Grand et les ranger sont pas trop enbarquer les une sur les autre. Ses bien ranger et services es impeccable sourtous coter garage il sont super et a tres bon prix ... savier vous qu il y a beaucoup de morceau que tu peut faire placer sur ton auto qui sont garenti a vie.. ex... ce matin j ai fais placer des break sur mon auto ... et elle sont garentie a vie ... quand elle seron du a changer ... je vais en avoir une paire flamban 9... je vais juste pailler le labor.... pis ya beaucoup de morceau comme sa.. et les mecano sont toute exceptionnel. .. sa veau la peinne d aller la... je le recommande ???????????? si mon avis ou mes photo ou toute autre information sur googole map vous à été utile et que vous aimer mes commentaire mes avies ou mes suggestions. ???????????? SVP cliquez sur le pouce en bas a gauche just en dessous de mon commentaire et liker mon avis merci ce la aidera google et a l améliorations de google map. Merci et bonne journée ????????????
Great huge store!but in response to the person who is not happy with wait times etc...Just like any other big store these days the staffing is controlled by head office and they just keep chopping hours . The current staff have to run around like chickens with their heads cut off to get their work done often doing the work of 2.5 people. Don't blame the staff, PLEASE! it is out of their control. They are doing the best they can. I do not work for CT but I do work for another large company that operates the same way. We get get crapped on by the public also. It isn't the "little people" in the store who are at fault it is the greedy money chasers at the top.
Best Canadian tire I've been to, helpful staff and great selection
I've updated my review because i realized the reason there was a complication, but I would highly recommend this place they have great service and great employees.
(Translated) The store is ok but the return service was very slow we served a customer who arrived after me before me and finally made me wait even longer …
Both the hours on Google, and their website were wrong for Saturdays. I drove an hour and a half only for them to close as soon as I arrived, 2 hours before their posted closing time.
Items needed out of stock in store
Happy staff, organized store. Easy to find whar was needed.
(Translated) I bought a car battery and some acid from their battery leaked onto my coat in the store before I paid. It scrapped my coat. They changed the battery but my coat nothing. The manager was very condescending and rude (Original) J'ai acheté une batterie d'auto et de l'acide de leur batterie a coulé sur mon manteau dans le magasin avant que je paie. Ça scrappé mon manteau. Il ont changé la batterie mais mon manteau rien. Le gérant fut très condescendant et impolie
Good ol' canadian classic. Great variety and quality. Great customer service.
Great service
Could be better, could be worse.
I returned an item from long ago...having not been able to return it during covid. They are very customer friendly...as easy as "W..". Although they did not have one product I needed they told me when it would be in stock and were willing to put it aside for me when it arrives. Always a friendly and helpful staff!
Cool
Always a long line to checkout with only 1 or 2 tills open. The floor is very slippery
It's Canadian Tire. What can I say. They're the same everywhere you go. And sometimes that's a good thing.
Ok, I have to start out by saying I spend a fair bit of time in your store and have made a few larger purchases from you, a BBQ, a rifle, and regularly by my ammunition and other hunting and outdoor items from you guys. I went in to the store tonight with my wife and kid in tow because we had decided I could buy a new rifle, I had a budget of 1500 bucks to spend and am itching to spend it. The service I received this evening at the gun counter was terrible. I walked up and was greeted by a fellow whom I told I was window shopping but also here to buy a new rifle, he laughed at the window shopping thing of which I then told him I had a tough time seeing across the bench to the guns and tags so instead of helping me he allowed me to wonder around squinting trying to see price tags all the while him and another female staff member where complaining about there jobs and a bunch of back and forth instead of offering to help... super awesome.... I normally have excellent service from the fellow who runs the sporting goods section which is why I have supported the department and purchased literally all of my hunting supplies this season from him. From knives, to ammo, to scents and calls. But tonight left a very sour taste in my mouth, also just another point one of the rifles I was considering tonight the Tika t3x lite in .300 win mag is 60 dollars more expensive then the local mom and pop shop in town. I have recommended the sporting goods department to everyone I talk hunting and fishing to since your revamp but the service today has certainly changed my mind.
It's a good store unfortunately it's out grown in space so sometimes it's a little crowded
Lots of sales.easy access. Quick
Beautiful scenery and I mean beeeuteefulllll!
The garage was awesome the girl that was the mechanic did amazing
Always have what i need
Garden centre was disappointing.
Good selection, helpful staff and clean store.
Last 2 visits where excellent. Very very pleasant and professional service.
Wow you don't want to leave. There is so much stock and verity.
Very kind staff
Go for car stuff
Credit card employee very pushy, witnessed him with an older gentleman
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
Crappietire qhat can I say?
Wonderful staff!
The place to go friendly staff and great service
We always love Canadian Tire
Great shopping via their app and the curbside pickup option is great especially since I have issues with walking a lot.
What can you say it's Canadian Tire they just don't sell Canadian made stuff
Gun and rifle selection sucks! But better than no guns I guess.
First time in the store in Courtenay very very nice very big will go back another time
Shopping was fine..check out system is a bit screwy
Good service
(Translated) Love shopping there (Original) Adore se magasin la
Big, well organized store. Helpful staff. Lots of home, auto and outdoor goods all in one place. Good sales. Good quality. Has a poinrs system.
Out of stock on items in flyer
Love Canadian tire and this one was no exception. One of the larger branches in the kootenays
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
Staff needs to smile more and be more friendlier
Rude staff. Showed no interest in finding what I was looking for.
This Canadian Tire is usually well stocked. The staff has always been friendly and tries to be helpful.
Had a tire blowout on vacation, they got me in the next day to replace the tire (they were new so I only needed one) made it to the ferry on time the same day. Very appreciated
I have been the last 4 days trying to contact this store by phone. Can anyone confirm that this store has a working phone? If they do not, they could probably buy their own overpriced phone and maybe help out customers who try to call. On the off chance that the phone does work, an employee picks it up only for me to hear them complain and slam the phone back down. I have also uploaded a picture of a phone that you carry. It is supposedly a "Best Seller" and "Tested for life in Canada." Maybe this could be a future purchase for your own store.
Hard to find help.
Nice store. Good parking by the door for handicapped. Store is large and mostly uncrowded isles. Check out staff are not the most friendly. Self check out is badly needed here.
(Translated) Good service at the caisse by cons service moten quote customer in the store (Original) Bon service a la caissd par contre service moten coter de la clientèle dans le magasin
(Translated) Go for a price match, the girl says it's just regional. Where are the boundaries of the so-called "region"? There is always something in your store there. I will order online. The peace. (Original) Va la pour un price match, la fille dit que s’est juste regional. S’est ou les bornes de la dites “region”? Y’a toujours quelle que chose avec s’te magasin la. J’va commander en ligne. La paix.
(Translated) Very well (Original) Très bien
Great services
One of the better Canadian Tire in terms of availability of product and actually having what's advertised. Staff is friendly. My only complaint is that the store is super cramped.
Good
Good
knowledgeable friendly and helpful staff. for those people not into cars like me. will assist and help you install it. appreciate it. thanks
I walked into the store and asked two floor employee's to help me find the masks. Both of them told the direction and walked away. I did not find them. I then walked up empty handed to the cashier Daniella who walked right over to them and showed me. Thank-you for the 10 star customer service Daniella! You are the best of people through this difficult pandemic! I wish there was a Daniella at every store because she makes people want to come back with her kind smile and great attitude. Thank-you so much for helping me! Dawn
Waited 15 mins for service at the automotive department, one guy working and he said the same thing to the customer over and over again while the line up built up! Very poor work practice in my opinion
Always a great shopping experience!
Great place
Very busy (of course). Staff helpful & friendly
Needed help tracking down a small license plate light that was showing in stock but not where is was suppose to be in the aisle. A staff member was able to find it for me and seemed happy to help.
Yes its Canadian tire
Lots of stuff but where it's an older store tight fitting in walkways
Had what I needed and the service was great as usual
Great prices, lots of choices on everything!
They didn't have much of what I went there to find. What they did have was very overpriced. The staff was not very knowledgeable about their store or the departments they were responsible for.
Great staff. Limited stock but they will order items in for you.
Friendly staff and great service!
(Translated) Very well (Original) Très bien
Sometimes sale items are not available but on this trip I got all that I went for.
Great store with awesome service you don't see at other Canadian Tire store.
I still remember the space it is in being zellers, but Canadian tire is making great use of the space now. I moved out of Courtenay years ago, but was visiting when I had a problem with A tire, I stopped by and they had me on the road in no time. They even had spark plugs for my motorcycle, that the Canadian tires in Victoria didn't have. So I definitely recommend this Canadian tire
The key making machine worked perfect, never have an issue when doing tank exchanges, and the staff seem to have a good knowledge of the products.
Did not have what I was looking for. Automotive connectors
I would like to know why Canadian Tire Corner Brook doesn't limit the number Of customers in its store like other retailers do! I was just in there and was shocked at how many customers were walking around! Isn’t there a regulation in place that should be followed??
(Translated) Do not make any major repairs there except for the oil change and still take care. (Original) Ne pas faire de grosse réparation à cet endroit à part le changement d'huile et faire quand même attention.
I've been to the automotive center a number of times to have my car serviced, and I always walk away happy. I have found the staff to be quick, efficient, courteous, and honest. They have never overcharged or done work that my car doesn't need (even though they could have - I very obviously don't know much about cars, and they have never taken advantage). They have won my trust and I will keep coming back.
One of the best Canadian Tire stores I have visited. Great selection of products for everything you require...
(Translated) Yes well (Original) Yes bien
Vast space.one gets tired inside the store. The people who works in store are very cooperative and suggestive. Negative side is Bit expensive.
Need bigger store ASAP
Lots of stock and there were staff if you needed questions answered.
Terrible service, declined opportunity for additional saving for the employees incompetence.
Dave is great
Great customer service
Staff need to work on customer service
(Translated) Uncompromising service, I went for a flat tire and they served me straight away upon my arrival. They even made my tire change on the side of the garage since all the doors were occupied I don't know if it's because it's a young team but they are really dedicated In short, local garage service while it is a national banner. (Original) Service intraitable, je suis allé pour un pneu crevé et ils m'ont servi tout de suite dès mon arrivée. Ils ont même effectué mon changement de pneu sur le côté du garage puisque toutes les portes étaient occupés Je ne sais pas si c'est parce que c'est une équipe jeune mais ils sont vraiment dévoués Bref, service de garage de proximité alors que c'est une bannière nationale.
Is or was training store so manager comes and goes so issue gets put on back burners a lot loads of stuff not in stock and sales usually only have 1 or 2 of that item in
Friendly staff and just a good place to shop. Highly recommend!
good place to go shopping
Purchased a "PowerSport" battery a few weeks ago. Brought it home and took it out of the package. It was undersized but the salesperson recommended it would work since it was a 12 volt and meant for quads, boats, and sea-doos. After following the instructions and trickle charging the battery over night. I hooked it up to my quad and it wouldn't even turn the quad starter over. I bring it into Estevan Canadian Tire to exchange it for a larger battery and id pay the difference. The salesperson couldn't test the battery and suggested I come back the next day (an hour drive for me) so I could speak t to the manager because it was his day off. Refused to help in any way. Assured me it was my fault that his salesman recommended me a smaller battery. Refused to return or exchange it since the battery acid had been used in the battery. Don't know how one would charge a battery dry to test it to make sure it would work for an application they assured me it would be sufficient for. Battery had been used once and set in the porch until the next time I came into the city to return it. I had original warranty card and receipt but was still met with an aggressive "you bought it, it's your fault it doesn't work". This is not the type of professionalism I've come to expect from Canadian Tire. Not impressed, do you own research before listening to the salespersons "professional" suggestions.
Went in to get my vehicle fixed, now it's making even more noise. very dissatisfied.
Everything you need for auto and your diy
Most of store helpers can help u with what you are looking for
Service here was ok and product was good
(Translated) I love (Original) J adore
❤️❤️❤️❤️
Just went in to buy a set of tires I saw advertised in their most recent flyer and was totally disgusted with the sales rep's lack of knowledge and utter lack of interest in his job. Have always bought tires for all my vehicles at Canadian Tire but after today's experience I will be purchasing all my tires somewhere else.
Good retail
Had everything I needed in 1 stop
Very good and very helpful like shopping at canadian tire
Always great
They finally have their co2 machine up and running again, yippee
Always have what i am looking for
Extremely crowded, felt very claustrophobic. Mass confusion inside the store with people going in all directions. Impossible for social distancing to occur, isles full with people trying to get checked out and good luck getting out if you didn't make a purchase. Absolute worst chain store I've been in since covid -19 began.
They tried to charge me full price for something that was on sale had to show them to different prices not a very good way to run a store
Cluttered and over priced
All good,
Good selection but I could't find anyone to assist me.
It's Canadian and they have all you need from noob to expert
Was ok on stock had to order still
What a great staff!!!!! Helpful beyond the call. I had to return an item and everyone was so helpful, efficient, professional and friendly. Good job all.
Still an awesome place in my books. Found everything we were looking for and the staff are always so helpful
I live in Ontario and I have to say that I was impressed with this CT. Well located and so well organized.
Had great service today.
Three years ago I said "Customer service and inventory needs a boost". This year I went back and their service was fantastic in the auto parts area - truly excellent! The man patiently helped me find parts for an old car, no longer sold. And they work perfectly.
Won't take an order for curbside pick up but there's hardly anyone in the lot. Much better hardware stores in town and better canadian tires in reasonable driving distance so don't waste your time on this one
Very busy and crowded to much stock and not enough room
If only zero stars were an option. Absolutely the worst Canadian Tire location to deal with. Terribly unorganized and poor service. The online order system at this location is a complete disaster. Order a sale item and three days later they just cancel your order if they can’t find the ordered item. Rather than order you in what you requested they just cancel your order with no explanation. Been burned by this location time and time again. Avoid at all costs!!!
Canadian Tire is Canadian Tire there is not much more to say ..
My favorite store in the world
Say they have parts but cant find them
Had the misfortune of having to interact with the manager/dealer of the Dauphin Canadian Tire. Ordered and prepaid for a small cost item 5 Aug 2019. Store never contacted me nor a secondary phone I provided. Finally in October the secondary person contacted Canadian tire about the order and was told it was in. Promptly picked it up in my behalf. On my return to the area in Dec circumstances had changed and the item was no longer required. Attempted to return it today, not a pleasant dealing to say the least. Fortunately for me I don’t live in the area therefore not subject to such arrogance for a service where “customer satisfaction “ is supposedly #1.
Find myself searching for a floor employee when I'm looking for something. Good service though when you can find one.
It's Canadian Tire! They have everything!
I love Canadian tire but corner brooks customer service is the worst. They supposedly take mail orders for people away, but they won't even answer the phone...this is my third day trying to buy a kayak, and so today someone Finally picked up only to hang it back up on me! I'm done! I will take my money elsewhere. Don't waste your time
Only canadian tire thats not open on sundays or past 6 pm.
Very good had new tires installed were done in a timely matter although had to return when tpms sensor warning light stayed on had to replace one also done quickly at a good price Kayla the service advisor was fantastic a real asset to the company
Good buy
Excellent display and they have what you need in store.
Great place to shop customer service very courteous friendly willing to help no matter what
Their staff is always helpful. Any less common products seems like need ordered online and delivered to store.
Great sales all the time
Amazing curb side shopping
Excella t customer service
They didn't have what I needed but found good deals on stuff I wanted.
They usally have it all
What can I say its Canadian tire. Staple of canada
Handyman's place of choice
Great selection, clean store with precautions for covid issues considered. Much like most Canadian Tire stores
Nice store, good selection AND finally have mechanics on staff. the service manager was very accommodating and got our car in, diagnosed and fixed in a timely manner at a fair price. They didn't have any mechanics for the longest time, but they seem to be back on track now.
Lots of stock
Little pricey, but a lot of great items. One should watch for sales, regularly. Great shopping, for sure.
Today was a quick in & out for a couple of items. Friendly, helpful service. Items easy to find.
Love this place!!! The new owner certainly has made this store an amazing place to shop.
(Translated) Good service (Original) Bon service
(Translated) I asked the staff what the Canadian is shooting, but they wouldn't answer me. Good selection of products anyway. (Original) J’ai demandé au personnel qu’est-ce que le canadien tire, mais ils ont pas voulu me répondre. Bonne sélection de produits quand même.
Great place to shop,always getting deals.
This is the smallest store in Canada they never have much of what's in the flyer! If your 5min past opening you lose out!
Excellent store. Love the sporting department!
Clean and fast checkouts. Wide assortment of merchandise to suit many different needs
Perfect. Found everything. Staff were very friendly and efficient.
I can’t say I’ve ever reviewed a department store before, but this location always goes above and beyond to help. The store is always clean and well-stocked, the staff are friendly, funny, and courteous, and it’s never too busy when I go in. This is my go-to place for everything I need around the house.
It was okey but if you have a rain check they suppose to call you but they never do
Great place to shop
Always great assistance and prices
Great sales today
Very helpful staff
Made an appointment last Saturday go there this morning and they tell me I don’t have An appointment this place is a joke
(Translated) The staff are really friendly (Original) Le personels est vraiment amicales
Typical large Canadian tire store has most everything
You go to the parts counter and tell them the year , make, and model of your car and they go and give you parts for a truck that you don't Even own. This happens over and over again. Or you call for something and they tell you that they have lots but when you get there they tell you that they have been out for a week. I would give it a worse rating but some of the staff are great and will try to find you what you want no matter how long it takes them.
Canadian Tire is great! We found a part that we needed to repair our toilet at Canadian Tire. We had no such luck at neither of our local hardware specialty stores.
Clean, well organized easy to shop and find the things you want. Meets all the Covid standards.
Well organized, fast service with social distancing.
Had our van towed here after a major coolant leak. They ordered the part ahead of us arriving and had us on our way within a few hours, despite being booked solid.
Very helpful staff & manager
No issues. Keep ur receipt.
Clean and organized
Good place, hard to get help
Sales are amazing at this place!
Great Service and selection always available!!
The new location is significantly less convenient. Points deals are usually very worthwhile.
Everybody always looks way to busy at this location
Great service from Marcel in the automotive department when i had a flat that needed a replacement tire. Quick service, quite happy.
Picked up my customers van and trailer headed for Florida. Trailer plug was corroded and couldn’t leave the island with it. Comox Vallley RV who sold him the trailer for $11K the day before refused to help us out. Other local shops likewise were not even willing to give us 15 minutes. Canadian Tire put a mechanic on it immediately and I was on the way 30 minutes shop time and a $50 part. Excellent customer service.
(Translated) Many choices and good service (Original) Beaucoup de choix et bon service
One of our tires blew back in Febuary while visiting family in Cranbrook, took it here.... They didn't have the right tires in stock and the service counter told us to use the spare on our 4 hour trip through the snowy mountains back to Calgary..... We had to downgrade tires due to their lack of inventory but insisted that they replace both back tires(they never suggested this, we told them to do it. The only solutions they give were to wait a week for the tires to be shipped in or use the spare). Now almost a year later while getting the oil changed in Calgary we found out that they put 2 DIFFERENT size tires on the car.............. Their only job was to put two of the same sized tires on and they couldn't do that. We've also discovered that the back wheel alignment needs to be corrected, can't help but feel that the two are correlated.
I am so enjoying the plant selection that our Canadian Tire is offering to us - you're bringing in some of my absolute favorites and it is so appreciated! Thank you for the healthy, affordable and beautiful plants you're bringing in ????
Has awesome sales
Great place has everything anyone could ever need... the store ... Great service... Clean. .. Etc .
Wish it was bigger
Great spot and prices
Line was VERY long but moved reasonably quickly
They should carry Home Defence all year round because the bugs outside never sleep here in Northwest Brook
The quality of items in the store is great. Employees are very helpful and friendly.
great store to work for
Was busy but fast services
Good service ferry helpfully loading
Like the store but silly line up procedure that takes to long for check out
Cranbrook canadian tires, both the old one and their current one, are my favourite ones because they are usually so much bigger. I dont go in very often, but when I do I always feel so crowded in the aisles in other stores but in cranbrook I never have that problem. My issues with them is they make it hard to leave without buying anything since you have to go right through the checkout lane to leave and I feel guilty if I dont buy something for some reason. The last time i was here was just after new years and i bought a little christmas tree that i actually paid a little more for than the shelf price was labelled as, but it was still a good price and i wasn't going to argue over the few dollars, plus I didnt realize until later. The staff that day weren't super nice, the only till open actually walked away after my payment went through despite a line of people, but I'm not sure for how long. I'm assuming she was only gone a few seconds though
I've always had good service and experiences with CT! Over the last 35 years, not only is it one of the first shopping centers I go to for almost all my typical needs, I also worked for them as a red seal ticketed mechanic for about 15 of those years. Their tools, 'Maximum' for example, are excellent and very innovative. Good guarantees, warranty never an issue! I highly recommend them. My rating would be '5.5'!
In the middt of revamping store so un organized at the moment but still friendly
The things that you go in to get that are supposed to be there are not there or the staff dont want to look for the things you want
Nice clean quick
some excellent deals today. If its not at Canadian Tire you don't need it!
Good
Has just about anything you could want
Fix the doors
Awesome ????
Great place for all the things you need
Lots of stock always!
Always great service and usually find what we want!!
Just got a tire changeover done and it went very quick and easy
Friendly service
It's was good
Great
(Translated) Super, has been able to respond effectively to an emergency customer service situation. The guy from the mechanical workshop gave us a very good service. (Original) Super, a su réagir efficacement à une situation de service à la clientèle d urgence. Le gars de l atelier mécanique Nous a offert un très bon service.
You will find what you ate looking for, or they can order it in.
I was into canada Tire In clarenville and went into to use the washroom it was not very clean. It smell really bad like it has not been clean in weeks. It smell like piss and paper towels all over the floor.
Local, in stock, friendly staff
Can occasional be hard to track down help or find someone who knows about the info/product I'm searching for. However I've had a normally nice shopping experience at this store and it's been tidy. Nice guy working parts counter did help me find a battery on a Saturday when other parts places weren't open to find a battery that would fit in our tractor ????.
Nice store
This Canadian Tire has a small town feel. I always bring my dog with me and the staff love her! We go often for anything that can be purchased there. It's my favorite store to take my pup to for an outing when I need to get things!
Its an ok store. The problem i have is that they can never find something that they have on sale in the flyer. This has happened to me several times. They search but can't find the product in the store.
(Translated) Most of the time very good service but sometimes you have to look like 5 min for someone (Original) La plupart du temps très bon service mais quelque fois faut chercher comme 5 min pour quelqun
Nice friendly service
Good for your family to get stuff
Not bad
(Translated) Excellent service and very fast (Original) Excellent service et très rapide
Good
Selection
Lots of workers available until you need one. Lol
Good
Always well stocked. Parking is plentiful.
Worst staff you can have at a canadian tire. Nobody likes to help customers
Ordered an order online for curb-side, however I didn't pick it up in time, so the money should have been refunded; but instead I was charged. They connected me to the manager (not sure her name) but she was exceptional. Was quick to reverse the problem. Thank you!
Have a hard time comunicating with staff and they often dont know where anything is
Helpful staff to the max! Suggested alternative to the product I sought & very happy with it. Thank you.
Staff was very helpful when finding my merchandise. However the item was very dirty with dust and the cashier was very inexperienced...
I have never had such great service at a Canadian Tire. I called in to have an oil change on my motorhome. No problem we were booked in right away. Mechanics were very thorough and friendly. The service manager was excellent. He explained all that was done to the motorhome. The best part was a very reasonable bill at the end. Thanks to everyone I came in contact with at your store. Kelly Kirkham
(Translated) Very good product ! (Original) Tres bon produit !
Very organized store. Friendly staff and quick checkout. Shop there often. Their ap is very helpful as it gives locator for items. Also you can shop from the ap and pick up items in store. Will use often.
Tried to RIP me off over 800$. Would love to talk to the owner about this
Always good
(Translated) Excellent service and quite a few offers, (Original) Excelente servicio y bastantes ofertas,
Low Stock
Friendly staff, great prices, clean store
very poor service. 40 people lined up and 2 registers open
Really love online shopping with CanadianTire. Renovation at this property is long overdue and certainly a welcome change to the area
Good service
Horrible place to deal with. Girls at customer service were super rude. Manager came and she was even worse. All we wanted to do was return an item NOT USED they were mean about it. They blamed we used it after seeing white stuff on it which was from then packing!!! So they try to find another excuse. Let everyone I know not to buy from Canadian Tire if they that strict you can't open to look at it!!!
Incredible plant selection!! Thank you for bringing such a great selection of houseplants to our area. Deb you are a plant goddess! ♡
Lousy service. Wait to long at Che lout. Almost dropped my stuff and walked out
The staff was of great service!!!
The store is normally clean, friendly but the Auto department completely different. Things happen....had an oil change on my car. Appears they didn't seal the cap tight...and we had leaking. I went back and was met by a young lady who appears she would rather not be there....stated they were really busy but could take a look at it another day. Made an appointment. Showed up for our appointment. If this was to let go we could have an expensive repair. The appointment was 45 minutes late, no apologies. Upon review, yes the cap wasn't torqued right. The mechanic was quick to announce yes, that was the problem, they have fixed and (guess what, how kind) they weren't going to charge us for it. Really, our driveway is stained, I had you take time from work and generously, you will not charge me, how kind. I wasn't expecting a freebie as the technician made it sound, just correct the mistake. Won't be back, won't promote, just can't suggest poor service and attitude to others.
Lots stuff to.choose from. Love the store
Love this place for my car repairs. Ian or Dan are both the people to speak to for any of your vehicle servicing needs!
Typical Canadian Tire store
One star!!! I Used to work here. The working environment is not suitable for a sober person., so much politics between Managers, moreover FULL TIME employees barely get 25 hrs per week, WHITE PR1v1LEGE as well! If you ever wonder that no one is helping you ,it's because staff isn't treated well in this store. I better suggest Kent building supplies, you will see more employees and less customers. Really good Customer service, Believe me! I used to work there too!
Great store
Can always find what.
Every time I go in I look for Drew this young man is amazing his knowledge is incredible love shopping in the Digby store
Just what we needed to get for our RV.
Knowledgeable Pro shop!
Purchased two gallons of deck stain forCurbside pickupGot it homeAnd found it had not been shakenTook me 15 minutes to stir it with a stick
Helpful and friendly staff!!!!
Good always find what i need or get good help when i need it
Had great service today. Used my phone to locate the items I needed and had 3 keys cut and they all worked.
Frustrating
As usual this store didn't have what I was looking for!!!
Excellent store
Staff are usually quite pleasant. Products are good if you know what you're buying. Avoid re-taped packages. Too often have accidentally bought returned items only to return them again. Also, almost every visit lately I see at least one customer with no mask or it hanging down.
Very nice store, well stocked, friendly staff. Too many stack outs and hard to move around with a cart with larger Items. A little less clutter with all the impulse items.
When in need of something for a project or home they always have it
Careful when buying car parts open the box and make sure it’s the right parts, cuz obviously the parts department has no experience with car parts they have no clue what they give you !!!!!!!!!
I like shopping here and I use the app lots too. But I've heard bad things about their vehicle service.
Canada tire
Staff super friendly it was my first day today I love it I can see myself working there for long time
Well layed out, friendly staff
They simply forgot to put the nuts back on my tires I lost a wheel on the parking lot when I left, damaging the whole car. Unbelievable!
I usually only visit the garden center which has a great selection. Plus the lady who runs it is very nice and knowledgeable.
Friendly staff that were very helpful with the items we were looking for!!
Ordered tires online Monday. Online stock showed tires were in store and should be ready by 1:00 pm. Was told they should be ready by 5 pm. Waited some time, then went home as they were unlikely to be ready that day. For next several days, called periodically for the purchased tires to only be told 'we'll get back to you,' (never did) and 'they are almost ready,' (never were). Next night, I was trying to cancel the order to prevent the charge to my card going through, only to find the online website was down. Customer service stated there was nothing they could do until the website was back up. Following this, I called the online support line (the most helpful portion of the crew) who was kind enough to inform me the tires were neither in store, nor ever ordered. Tires were canceled through the support line, and once again in forced my opinion of Canadian tire automotive.
Its rare to have a fast parts in canadian tire but they do
Good people to talk to
Can find what I need
(Translated) Very good service (Original) Tres bon service
(Translated) I liked this Canadian Tire because it was not long ago that I bought an espresso machine pi the product was a display item and I had to return it but she gave me a deferred purchase voucher (raincheck in english) pi the service is really good the she had called me on my phone to tell me that the machine was arriving and that the raincheck is passing And I could say thank you to the customer service of the canadian pulls from hassle !!! I highly recommend this store because you find almost everything there and it's the biggest side against the one in bathurst or miramichi which is smaller on the other hand. (Original) J'ai aimer ce Canadian Tire la parce que y'avait pas longtemps j'avais acheter une machine a espresso pi le produit était un display item et jai dû le retourner mais elle m'a donner un bon d'achat différé (raincheck en anglais) pi le service est vraiment bon la elle m'avait appeler sur mon téléphone pour me dire que la machine était arriver et que le raincheck est passer Et je pourrais dire merci au service a la clientèle du canadian tire de tracadie!!! Je recommande fortement ce magasin parce que vous trouvez presque tout la et c'est le plus grand ct contre celui a bathurst ou a miramichi qui est plus petit par contre.
Found it
Convenient place to shop. Good rewards program useful at several other stores.
Friendly pleasant staff great atmosphere always helpful when asked.
Great discounts and great product
(Translated) Very well (Original) Très bien
Always a great place to go . service is great
The staff were very friendly and helpful
They were very rude once again...
5 stars! Terrific service. The other day I was in and Chantal went out of her way to help me find the perfect mother's day gift for my mom! She was really helpful and sweet!
Canadian tire is a amazing shopping experience. Alway's a exceptional selection & deal's to be had in all departments. My personal favorite's are Housewares (cooking & bake ware)& their Garden Center. The have the best selection for all seasonal holidays - amazing. Staff is always friendly & helpful. Pleasant place to shop
Very good.
Canadian has such a great variety of goods. And we are supporting a Canadian store
Todd and John delivered excellent customer service. Todd helped give me guidance and options in addressing my service needs. Work was completed quickly and with a smile!
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
Great service got all i needed !
Excellent service but store is small.
Dauphin Manitiba. Line ups in the store and only 1 cashier in the store
Great deals
Had everything I needed. Even the sale items.
Staff always helpful and pleasant
My first vist, it had everything We we're looking for, and so much more.
nice new store
One of our go to stores. They a great selection, good quality, friendly staff and reasonable pricing.
Love the sales great customer service am very happy
Normally I enjoy shopping at the Cranbrook Canadian Tire Store but today was not that day. Husband and I went into the Store for a specific item which was on sale at the fron of the Store. We were standing there trying to find the dimensions when an employee was putting away carts and was pushing the carts about 6 inches away from me. I moved but continued to look at the item and he pushed them again and if I didn't move out of the way quickly he would have hit me with the carts. I looked at him and he didn't even offer an apology, just stared at me which I in return stared right back at him. He just stood there waiting for me to move but I needed to get the info off the box and if he pushed the carts all the way in then I wouldn't even been able to get close to the items. So disrespectful of an employee.. So disappointed that Canadian Tire would hire a person like him. :(
NEVER get your vehicle serviced here! They put my brakes on backwards. I was without a vehicle for 2 more days to fix this. One day at the dealer for diagnostics and to another Canadian Tire to fix the issue. I called to get some of my labor cost back due to the inconvenience and safety issue and the Service Manager Lyn said, “I spoke with Mazda and it was not a FATAL safety issue”.
Its Canadian Tire- always something you need. Clean. Organized. Bright store.
Had what I wanted but they had only one cashier on People in front of me had a pocket rat ( dog) and the cashier had to get out her jar of treats and pet the dog ,all the while the rest of us stood there looking at each other and our watches.
The fellow named peter dawe was amazing help and very friendly
Very disappointed in this Digby store. I have medical issues an they no it. Not allowed to shop there after I been shopping there the last year. Last time they let me in they announced over the PA that there was a man in the store with no mask. Very unprofessional. Funny cause all other ctc stores would let me shop. They have lost my business for life. Thank god for Walmart an Amazon.
Stopped in today returned an item that was bought 2 weeks ago as a final sale the manager took back the item and refunded my card wow there awesome there highly recommended. The new owner are great glade to have u in our little city cheers.
It's hard to walk around your barriers when you have leg trouble when asked if I could take s short cut I was told how around. NOT Good
Always been served with an extra mile. All in one service I do recommend A ✓
Much better selection than in the Summerside store. Centrally located.
As any other CT
Great selection. Drive thru garden centre. All protocols are being met. Well stocked
(Translated) Very good service, the Gerants are always ready to help (Original) Très bon service, les Gerant sont toujours près à rendre service
Always got a deal here !!
Helpful staff, good standard for a store
Our Canadian tire has knowledgeable and helpful staff and a bright, clean and we'll stocked store.
Always a great place to pick up quick things to help whatever endeavor but my only complaint is that it's hard to receive help in English in this specific Canadian Tire
Much more stock than the previous store. Staff is very helpful. Unfortunately one cannot check out in the garden area and must trudge through the whole store to the checkout are. Inconvenient and clumsy.
(Translated) There are lots of household items and everything! (Original) …
My wife ordered $2000 worth of product and they canceled the order worst customer service ive ever had
Got what I was looking for at a decent price.
Horrible customer service, older lady served me long pulled back brown hair . Had an attitude will never order on line again.
The worst Canadian tire I have ever been to. There were no employees to be found and some of the employees I did manage to find were incompetent and had the worst attitude ever. To get something down from a shelf I asked two people and they said they had to get someone from that department when the ladder was literally two feet from them so I did it myself. The attitude of the employees was unacceptable, I asked for a price check and that turned into an ordeal so I just left it. I went to another Canadian tire in a different city and it was so refreshing to see good customer service.
Good service
great place good customer service
Hard to find help
Absolutely love this store, staff is always helping of anything I'm looking for.
Great service I would give it a big 10
This location was clean and fairly organized. The cashier was pleasant and we were in and out fairly quickly.
(Translated) We find everyone (Original) On trouve de tous
Great customer service. Shubh is a fantastic employee. I had some questions about food saver and some other products, she knew all about them, really informative. She even recommended some other products and even helped me to shop through the store, by personally showing me each item. I had such a pleasant experience. Definitely the best employee at Canadian Tire. She should really be the employee of the YEAR!!! Really happy with the service I got.
Products are good just do not stock enough sale items They run out of sale items on the first day of sale
Friendly helpful people, top notch crew, always near if needed info or directions throughout the store.
Usually have whatever I'm looking for..
Staff are usually helpful and it has a wide selection. Prices are reasonable and the online ordering service is great. Stock is sometimes in different places than stated online, and it's a bit weird getting out without purchasing anything because you have to squeeze past the people already in line (the two main exits are fenced in).
Love their gun section, great variety and knowledgeable courteous staff
I will 21st ,
Very good
Awful has the worst staff who is very rude. This was meant for the charlottetown location and the owner is heartless
Always happy with Canadian Tire.
Only giving one star because that’s the lowest I can go. This is the second time I ordered online for curb side pick up and have waited over an hour for items they had in stock both times. The second time the order was made was 15 minutes after they opened so they weren’t busy! Now I’ve updated this post, have now waited over three hours for what has been ordered and still haven’t gotten it! Is it beyond stupid and unprofessional!!!
Love it, excellent garden centre
The Chatham store went the extra mile for me today. Diane in sporting goods really helped me out. They were friendly and we worked through an issue I had. Great people to deal with!
I would like to publicly thank Vehicle Service Representative NICK in his way of dealing with a huge situation that developed concerning my vehicle. He dealt with it professionally, with understanding and made me feel that customer service is still alive. Also, much appreciation is given to JESSIE, master mechanic, the service manager and the shop staff. All of them made my visit there a good experience. The situation that had transpired with my vehicle at Canadian Tire was of no blame to the company or its fantastic staff in that department. Every one went well above and beyond my expectations. My hat comes off to their customer service. Once again Thank You !!! Sincerely, Thomas Cowan.
(Translated) The clerk is enthusiastic and professional (Original) 店員熱心 很專業
No problem finding what I was looking for, and some good sale prices. Unfortunately only 1 live cashier working, the "self-serve" machine called over an associate on the first item scanned for whatever reason, AND the machines don't take cash. I like Canadian Tire, but not keen on the "upgrade".
It's way better than American tire
no one there wants to answer the phone , poor customer service . will be taking my business somewhere else
Great service
I love the sales and they do price matching as well as price adjustments. Staff knowledge and/or assistance in finding something is hit and miss, especially now with so many new seasonal staff. But they are typically students and they are trying.
Asked staff about pools, she was agitated and couldnt even look at me when she was talking. Just seemed annoyed to be bothered as she was stocking shelves. Sarcastically said "if we had any, we would have stocked our shelves" ...ok thought maybe i just couldnt see them.
Very bad customer service!
One of the few places on this coast to find anything, just like the staff...I have been there twice, one young girl seemed to be doing everything, her service was great, but I had to wait for it, absolutely not her fault, management needs to step it up, and find that young lady some help
The manager here is not a very nice person. Was going to return a item was asked to leave without returning my item . Was very unhappy with him .
This location has good hours 8 AM - 8 PM compared to some around the island, a good selection of indoor plants, and lawn mowers, went to another big box store in town and they had 2 lawn mowers to choose from, guess that's why I ended up spending $500 on one here and it was exactly what I wanted the Husqvarna with Honda motor very happy with my purchase.
Been my favorite store since I was a teenager
The gentleman that ensured my nieces and I was still able to get bike ride today. You made her year. I know that the pick up is extremely busy and not easy to contact people easy for order issues. I was a desperate aunt willing to wait for bike today.. didnt know item was damaged until I arrived. I broke down in my car telling my sister in law, that I wouldn't be able to keep my promise. The gentleman was able to solve it for me. My niece was thankful able to go out and bike and do one last playground before extreme lockdown during her birthday. THANK YOU SOO MUCH!!
A very large store.... Everything you need.... Highly recommended...
Great.service
Had to ask for help as the shelf was empty but there was more on an end unit not far away.
Shop local ????????????????????????
One of the best stores in town
(Translated) There was a lot of stock but no helpful clerk (Original) Il y avait beaucoup de stock mais pas de commis serviable
Gave donations to our Atv Fun Run 2018
needs more staff.at the automotive parts counter.
I own a mobility bike and they moved a display so that I can get out easily good store good people.
G00d store helpfully people good to have a canadian tire
Slow service not enough checkouts open hard to find somebody to help you sometimes
Hey, great service....
Great service and manager
This is the fourth time I have used the online purchase and store pick-up system. Each time it has been a very efficient process with excellent service at the customer pickup entrance. It makes large purchases very easy to make and collect.
Friendly and helpful staff led me to the items I needed quickly,was in a rush to beat the storm.
This store always amazes me with their prices, every time I go in they have a great deal on something. Was in recently and found 8 rolls of soak up paper towel for $3! By far one of my favourite stores.
My return of a purchase was fast and pleasant.
Just bought a very nice patio set there and the guys that helped put it in my truck were awesome, very friendly.Got the set home and had a small issue. Talked to Sue , one of the managers and got everything taken care of with no problem.Great experience, thanks so much. Should have paid more attention to the guys names, thanks again guys.
Nice place
Great staff and prices
Ok service, well stocked, it’s kind of a small building for a Canadian Tire. If the item you’re looking for is not on the shelf, just ask the staff if they have anything in the back. Not enough shelf room for everything.
(Translated) Excellent service. Friendly staff and work diligently. Well done! I'm impressed. Louis renaud (Original) Excellent service. Personnel affable et travaille avec diligence. Bravo! Je suis impressionné. Louis Renaud
Horrible ignorant service at the auto parts counter and in the shop, never been treated worse
It's hard to find help or get questions answered.
I am from Alberta in Snow Lake on Holidays and attended the Flin Flon Location to purchase a pressure washer that was in the flyer for $399 (of which the store said it had 2 in stock and 2 were showing in stock on line). It was a 2.5 hour drive to get to the Flin Flon store over some pretty crappy roads only to find out that the store didn’t have stock as they were misplaced or possibly stolen ? After 40 minutes of looking, I was told by the Assistant Manager that there was none in stock and there was nothing they could do to help the situation. They could sell me another one that was on sale for $100 more without any additional discount.... I asked if there was anything they could do to better the price a little as I really wanted the other one... and was told “NO” and that was final. After committing to a 5 hour road trip to get a Father’s Day Gift... I did not intend to return empty handed and ended up purchasing a better one at WalMart for $389... I do not think this Canadian Tire should have sent me packing so easily !! Canadian Tire is a great Store with a lot of good Staff and good Product !! The Management team at this store could learn a lesson or two from the previous Management or others successful stores - Customer Service is where it counts ! On a good note.... I contacted the Canadian Tire Head Office Customer Service department and they were more than helpful (Hats off to them).
All good
Excellent place! Very helpful service too! Thank you!
Love the fact that you can enter into the computer at the enterance for what you need and it tells you if there is stock and what isle to find it in. Always someone there to help.
Very nice lady helped me get a key cut. Thanks
Traveling from the U.S. as and had a battery go bad on my Silverado. Late in the day, but they fit me in and replaced the battery in less than an hour. Very friendly folks in the Auto Repair Dept.
Staff at self checkout 2 days ago around 6:30 could’ve been far more friendly..(especially considering it’s the holidays!).. She was rude/demanding and made my already stressful day even worse! You should hire staff who wants to be working with your company!..Don’t recommend.. try princess auto!
(Translated) Great mall (Original) 很棒的商場
Always a great experience at the cranbrook location
Staff are not so great with customer service
Could not find anyone to help me
I went in looking for a crockpot that was on sale for 37.99. It was a Red Thursday deal! They had lots in stock so I was happy to pick one up.
Extremely busy but fast service
Well kept & good costumer experience
my favorite store!!!!
Great place
Was good
Excellent store. More than a hardware store. Most anything you need you can find there! Great shopping
Great! Great service from Debbie at Canadian Tire Elliot Lake.
Verygood no troubles
(Translated) Very large store (Original) Très grand magasin
Helpful staff..quick courteous service
I went in with a simple issue, and expected to pay somewhere around $50 to have it resolved. However, Wade and James sorted me out so quickly and cheaply my head spun! They were personal, informative, and helped me so quickly! I'm especially grateful to James, who gave me a few tips for driving in Newfoundland, helped me even though it was lunch hour, AND helped me sort out my antifreeze. Would give these guys 10/5 stars if I could! Thanks so much!
Large Variety of Products and Friendly Staff!
(Translated) Fast service. I went to make keys. Very effective (Original) Service rapide. Jai passer faire des cle. Tres efficace
Great staff very friendly and helpful each and every time I go there.
Love the staff in this Canadian tire store. Always great service.
Website says they had 5 of the item I wanted so I go to store an non on shelf asked for assistance got rude lady who didn’t want to find the item for me. Off to Weyburn I go always something with this store another reason I shop out of town.
Canadian Tire has a lot of things to offer for every household needs as well as paints, and so forth. I love to go around the store and browse almost every sections except the tire section which I do go to when I need too. Love Prophet Ramona Love
Everything I need at my fingertips
Everyone is very helpful and friendly ????
Always like C T
Love CT frequent good sales decent quality! But not as happy with vehicle service????
Poor
Not a representative in the store approached me for anything..which I enjoy...don't ask me if I need help im not handi
Great was perfect thank you so much
Very bad service getting parts or service sometimes they are there and they are not
Product was located by staff , Thanks
Service good. I bought a Kerig and I am happy with it
PubYes hubby got nbiniñunnhin
Came here for car maintenance, the team was very knowledgeable and there was no pressure to do unnecessary service.
It is a good place to find tools for any job and car parts or accessories.
Big beautiful store well laid out very helpful floor staff when I asked where something was they took me right to it being my first time there that was especially nice and the cashier even had the good graces and laughed at my silly banter...oh the only thing is could have a little more lights...all in all very pleasant experience.
excellent service
Awesome service and very friendly
Really honestly can't find anything here. The staff if you manage to actually gind one that dosent run away from you never knows what you are talking about and everything is priced higher than any other big box. Really do not ever enjoy a trip to canadian tire.
Love this place, it's huge compared to the old location. There setup is very nice.
Often can find a good deal.
Good friendly service
Items I was looking for where not in stock.
My 18 year old daughter and friend were traveling alone from the US to Toronto when they encountered car trouble. CAA towed them here. The guys not only went out if their way to get the required part, but stayed late to get the car fixed and back on the road. They charged a fair price and called the girls the next day to make sure they got to their destination OK. Would definitely recommend.
Nice selection of materials and various items.
(Translated) Just underline the excellent service in the garage, don't change parts for nothing, really satisfied. The mechanic takes the time to call you to make a debriefing and to direct you. Also, the excellent service at Tina-Lee's garage counter must be noted, well done you are in your place. On the floor it's Louis my favorite, a lot of knowledge this guy, plus he answers your questions, how to set up your project, wow, I'm still looking for him in the store, like I'm looking for Charlie. Young Richarson, Yannick I think, very good customer service, dedicated, respectful and valiant. This youngster is going to go far with this attitude, well done. Overall its worth a nice four stars Thank you and have a good day to the whole team. (Original) Juste souligner l’excellent service au garage, change pas de pièce pour rien, vraiment satisfait. Le garagiste prends le temps de t’appeler pour faire un compte rendu, et t’aiguiller. Aussi faut t’il souligner l’excellent service au comptoir du garage de Tina-Lee, bravo tu est à ta place. Sur le plancher c’est Louis mon préférer, beaucoup de connaissance ce gars la, en plus il réponds à tes questions, comment monter ton projet, wow, je le cherche toujours dans le magasin, comme je cherche Charlie. Le jeune Richarson, Yannick je pense, très bon service clientèle, dévoué, respectueux et vaillant. Il va aller loin lui ce jeune avec cette attitude, bravo. Pour l’ensemble sa vaut un beau quatre étoiles Merci et bonne journée à toute l’équipe.
Has everything I need
Very good staff,but very few of them,you have to run all over the place to find someone.
Great store but lacks employees for help
Always a good place to get home repair and reno supplies. Staff a typically very knowledgeable and always willing to help.
Always good to shop there
Always tops and great staff at this location
Had a good selection of faucets. I did get asked if I needed help.
Simply another chain store selling all the same Chinese/Mexican crap that everybody else does. Purchased 3 sets of LED Christmas lights two years ago, each string of lights failed and were replaced TWICE... You can score some good deals once in awhile, however. A once iconic Canadian company that is now owned by foreign interests/investment. What a paradox!
Good store
Good, had everything I needed
They're okay they need to be a little more Hospitality wise trained
Worse Canadian tire in Canada,there so bad that the head company wont even come good for there mistakes.If your dumb enough to get your oil done there make sure its not over full and ruin your motor...............Crappy customer service,so worth the drive to Yarmouth if you really need to go to CT at all.
Went in on Saturday , had some trouble finding what we needed (door-locks) but a friendly, chipper young lady , I believe her name was Lexy or alexis , came over and showed us where everything was. She then asked if we needed help find our other items. She helped walk us through the store ensuring we found everything on our list and was very knowledgeable about the products. The cashier was extremely friendly. Glad to see so many happy young people there.
Lorraine was very helpful. Found everything I was looking for.
(Translated) Its ok pretty good service (Original) Ses ok assez bon service
Not the place to go if you're looking for a Netflix card. Other then that, very helpful, knowledgeable staff. A bunch of great people working there. 5 stars if not for the Netflix thing.????
(Translated) Like all the others. Just more of the same (Original) Comme tout les autres. Du pareil au même
Well laid out and accessible.
Very good service, friendly staff
Great easy peasy
Good job on my car alignment!
Great store
the service was fantastic
Nice large clean store everything I wanted was in stock.
Very hard to get people to help you at this store
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
I waited for over 3 hours to get my battery replaced under warranty
They keep moving stuff around no sale stickers up and had to pay full price for oil that was on sale
Usually friendly staff. Wish they had a better paint selection.
good hunting and fishing selection
Had leak in tire fixed lasted a month leaked again got a new tire
It's gone downhill with new owners
Found everything I needed and more. The service was excellent as I purchased wiper blades and they installed them at no charge. Excellent service
Claustrophobic
I do not know I wasn't at Canadian Tire
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
(Translated) I had an unpleasant chu service! Employees trying to avoid me when I ask for an item !! (Original) J'ai eu un service de tchu désagréable! Employés qu'essayent de m'éviter lorsque j demande pour un article!!
Ashton one of their employees polite easy to talk to and knows where to go to ensure we get what we came for!! The store is easy to walk around no cluttered aisles
Brutal service. Abandon all hope, ye who enter here.
Nice store.. cheerful employees...
Great prices!
(Translated) Very well served, sufficient stock (Original) Très ien servi, stock suffisant
Couldn't find help for a while. But staff was nice.
Best place in town
Good store staff always friendly and helpful
Very knowledgeable and happy staff.
I had a great experience with DEVON at customer service
Service was good very helpful staff with the purchase of our kayaks
(Translated) Its very good (Original) Ses très bien
Don't wear a red polo shirt when you go here, other customers will keep asking you to help them find stuff, because actual staff are impossible to find. The prices are low, but you often get what you pay for. The store really needs an in-depth inventory done. The website will show an item in stock (as of today's date) but when you go to get it, the item is not available. For example, went looking for a 18g brad nail variety pack (item 058-8485-2) which shows on the website as having one available. It was not... the space it was supposed to be in had an old (discontinued) pack of 2" brad nails instead.
Was a late minute customer one staff member greeted us at the door was happy to let us continue however the next staff member was rude in telling us they were closed and had to leave once inside the stagg went above and beyond especially the young guy in hardware...which made up for the previous female worker. The young guy even carried the item to the car for us
My wife bought some hats in cantire pembroke and I didn't like them so she took them to cantire ft erie to return them unused 3 days old with the receipt. Customer service was terrible, involving a supervisor and a manager, at one point employees questioning her whether the receipt was correct. The whole process took almost 30 mins. Finally they agreed but not without giving her a small lecture on what codes the customer should look for on their receipt? Unreal bad
Great store, helpful staff.
Well stocked store for small town. Not overly busy. Staff very helpful
Always find what I am looking for
Drove an hour to get here when the doors open and dealt with a staff member in Customer Service named Cara. Not sure why she’s in that job. Shaking her head at customers who asked questions and abrupt to all she encountered. She’s a good reminder why I dislike spending $$ here.
Good experience
Needs to be bigger and updated on stock
There was an ignorant couple there who weren't wearing face coverings. I mentioned it to security and was informed that they claimed that they were exempt. My question is, why let them in and allow them to put the other patrons at risk? It's fine to claim that you're exempt but there are consequences for your decisions.
They were very helpfull. Put my new windshield wiper on.
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Canadian Tire is always Great!! Awesome Staff!!!
Friendly
Bought AA batteries.
Great selections and great staff customer service. Watch the flyers for great deals.
Always find what I am looking for
Great place with friendly staff. Always has great deals and is always changing and growing. I'd definitely say 10 out of 5 stars.
(Translated) Nice department store, but a bit slow service. (Original) Beau grand magasin, mais service un peu lent.
(Translated) Excellent service (Original) Excellent service
Some good deals with big selection
It is terrible 20 people in and one till open 5 people put what they were getting and walk out . People out of work and won't hire anyone ever sick
Well stocked. Friendly, knowledgeable staff.
Staff didn't know where stuff was
Management good to deal with
Do not buy tires here if you expect any type of customer service. I had a flat and was told to go to Kal Tire unless I could leave my car overnight. So much for free flat repairs... I went to OK Tire instead. They were also really busy (no parking) but said they always have time to fix a flat.
Great selection, staff and locations and if your local store doesn't have it you can order online from another store and have it 2 days later at your door cheap.
Sure glad to have a choice.
Was an awesome experience very good very good help
Love the variety of goods good place to browse
Good service all around
Small store, not great selection. Garden center was nicely stocked.
This store is very unprofessional and say they can't take phone orders cause of regulations they just don't want to be bothered to get the business .. and be helpful ... I will travel to another store that treat people qith respect ...your store lost should be boycotted
In lockdown Curbside pickup only. Rang the bell Got a key cut While I waited curbside. THEY ARE DOING THE BEST THEYCAN
Hard to find help...
If I put 5 stars do I get a nice personal response from canadian tire?
Amazing store
Good service
I found the young man I dealt with was very helpful friendly.
Nice spot poor service
Good staff, good prices! Got my stuff at 70% off today!
My favorite store and helpful staff. Have to see what changes new owner makes.
I get alot of things here, service had improved vastly with self help options and staff are more receptive to customer questions than ever.
I've never been spoken down to in such a rude tone by employee in my life. I was in the As Seen on TV section and saw a strange looking item on the shelf and picked it up. The employee said something like 'Why are you touching my device?' I said 'I'm sorry I didn't know what it was...' It did not look like a tablet to me and was on the shelf. But my apology wasn't good enough for him, he continued to go on about touching other peoples things and shaming me. I had to walk away because it was abusive. This employee needs to learn some manners. I would never talk to another person like that, let alone a customer.
(Translated) Friendly service. Sometimes not enough employee (Original) Service amical. Parfois pas asse employé
Lousy customer service and no one seems to know how to answer a phone or show a customer where an item is.....smarten up please! Customer service is everything!
Great staff!!! ????
Smaller store and the isles are close together and cramped . Good stock when there are sales and the staff is friendly and knowledgeable . There is good parking. Close to mall and coffeehouses.
Good sevive
I have been to alot of different Canadian Tires and this is one of the nicest.
Smaller and doesn't carry everything, but very good customer service and friendly personnel. Dogs welcome.
Good store. Can get busy and have long waits at cash some times. When you can get an associate they are mostly helpful. They do seem a little understaffed at times.
Friendly helpful staff
Went into the store today. Group of young people (employees) standing around talking. Where would your co-ax cable? With a total look of confusion a young lady said oh...don't really know...ponting randomly...over there aisle 74? ??? Co-ax cable...way more expensive than Home Depot...not really lots of stock. God know's if you would stock a satelitte finder? There was no one to ask!
One stop spot for tires, sporting goods, and everything else.
Well stocked great service
Good place for shopping
Great help for finding what I needed.
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
Should be open Sundays
(Translated) Good (Original) Bien
Great customer service always. Small store but online ordering makes product more accessible.
(Translated) Canada's harbor freight (Original) Le harbor freight du canada
Love this store
With Canadian tire in this community..it put a shine to everyone property...we seem to know where to get the things we need to improve our indoor..outdoor area..with efficient and helpful staff..there is hardly any reason to complaint..we are lucky to have Canadian tire in our community.. .
Sports department help is terrible.
Nice big store..clean and well stocked.could use more staff
new improved review. After further investigation I found that this store was right. my apologies to the store.
(Translated) Good product quality and good service. (Original) Bonne qualité du produit et bon service.
Lately every time I go to Canadian Tire for service there is always a problem with my car afterwards. One such problem I had to return probably 10 times before it was finally rectified. Now I was there today for a different problem and when I drove away my car was making a knocking noise. I'm pretty fed up with them. Hopefully they rectify this next time I'm in.
Staff are extremely helpful and you can bring your dogs here with you while you shop!
Very helpful staff
We placed an online curb side pick up today for something that we needed urgently. We weren’t aware the wait time was multiple days. We called and spoke to Alexis who gave amazing customer service. She solved the problem and was extremely kind! Thank you so much Alexis, you saved the day!
(Translated) Really slow and difficult to navigate website (Original) Site Web vraiment lent et difficile à naviguer
Great staff!!!
(Translated) GILBERT CHIASSON: ACCOUNTANT (Original) GILBERT CHIASSON: COMPTABLE
It's a Canadian tire not much more to say. Good service
At this Canadian Tire store, the employees seem nice, except for this older woman at the "Customer Service" desk. If you return something and she's the one serving you, oh boy get ready for the 3rd degree. I bought a lot of things there one day, all on the same bill, and had to return 1 item. I just bought it the week before, I had my receipt, I didn't even use the item, it was still brand new, including the box, in completely re-sellable condition, it was just the wrong model. She was rude and asked me again and again what's wrong with it, why are you returning it? I already told her. She asked again and again. Like as if she owns the place. If you're going to be a paid worker of a store that has a specific return policy and the customer is absolutely 100% adhering to the policy, then just do your job. I planned on buying the right model that I needed and other things after the return but she was so rude that I ended up just leaving after the return was completed. So due to this terribly trained employee, they lost the business of this customer, and I wonder how many more. As I was leaving, a woman came up to me and told me that the same employee was very rude to her husband one day when he was shopping there. We both wondered why they keep such a miserable, unprofessional employee employed there.
Always helpful and usually have what I'm looking for!
It's new and shiny????
I find the new management to be excellent with customer service, the employees are friendly and helpful. If they dont have what I need, the can often order it in.
(Translated) Shopping (Original) De compras
Great father's day prices.
Has everything I need.
This is the 3rd time that I've been to this store recently, and every time I'm looking for staff to help. What the...? If you want to sell you need staff. Today I waited in line at the automotive departments for 15min only to be told that the belt I needed was in the seasonal dept. It wasn't and when I returned to the automotive department the line up was 8 deep. The place was packed with people wandering around looking for help. I thought it was a convenience having a Canadian Tire in town...I won't be going back. Ay least the Port Colborne store and Niagara Falls have staff to talk to!
Do not stand behind ptoducts
Just wanted to get a price on something and had no problems finding it
Friendly service small location but very clean and organized
Easy to find whatever you need. Lookout for good deals, they crop up a lot.
Always nice
Staff is friendly and helpful. My only gripe is post covid a decent amount of products are kept "out-back" since they were more catering to curb side pickup during the pandemic. Great for camping and BBQ gear!
There was an employee there today who went about and beyond to help me! Thank you Christine Mccorkindale
Would NOT recommend having work done on your car here(or any canadian tire for that matter) as for products, they usually have what i need.
Good place to go if your looking for cheap sales
Not the greatest.
The place to get it all at a great price
(Translated) It's pretty safe at this time of covid 19 (Original) C'est assez sécuritaire en ce temps du covid 19
I found a barbecue I need to buy this week, the website says none in Charlottetown, and 5 in Summerside , they would not order one other transfer one! Home Depot here I come! Very disappointed
Very poor service no one on staff willing to help find a product i left the store angry and empty handed....may never go back again and order online instead
High department store in Murphy's Square in Corner Brook NL. It has all the same as other CTC store in canada
Good selection of most things. Only complaint is they don't carry shear pins for their own snowblower.
Usually has all sale products
Staff did not know where to find products.
Order was ready very quickly ,no signs as to where the curbside pickup was. Called and they came out right away. Will shop like that again.
My go to place for anything for the house and tools!
Well this is one of my favourite stores and they've never done me wrong and now that we're not once sometimes some people are a little hyper more than others and I'm hyper enough as it is but the manager didn't get a break this night and he should have cuz it wasn't his fault but who am I to say have a good day
Great service Friendly staff
Good store. Huge. Clean. Well stocked. Very helpful staff.
Rude staff - confusing entrance through a party supply addition - confusing to get back in the mall after check out. Had to walk around the outside of mall to get back to my car. Over stocked so it looks messy, disorganized, extremely cluttered. By far the saddest Canadian tire I’ve been in
I have had very good experiences here all around. The automotive employees are very helpful with finding the right things for the job.
Clean and well stocked
Found everything I needed
Great crew working here. The supervisor or team lead for the outdoor/firearms section is very polite. The customer service line moves rather quickly too! I was impressed at least 3 or 4 times now. I'm glad they're in town, and I'm happy I can support their business!!
Excellent service, thank you ????
Well stocked,clean, and great staff.
New store on par with larger urban CTC stores. Large store format somewhat impersonal compared to the older smaller store. No doubt with time, things will settle in.
Great business to shop at with a wide variety of product.
Great customer service
Very poor service at this store. Tried to return 5 miscellaneous items (valued $20) that were accumulated over a few months during COVID. Could not find items in the plethora of receipts I I accumulated. Customer service desk and several associates including a supervisor were unwilling to help and offer solutions to resolve this issue. During the same visit I went to the auto parts counter to obtain product information on brake parts. As I was a first time brake part buyer I asked for help. The associate was very unwilling to provide product numbers and information on the parts so I could research the products on my own. Said you will only see the information he was seeing on his computer. He also told me the only parts he had in stock where the parts I needed and he said he knew what the quality of the parts were because "he's been in the business for 30 years". I explained that I needed to research the parts on my own to ensure I was comfortable buying the parts. He reluctantly wrote on a scrap piece of paper the words brake pads and rotors with prices. I asked for him to at least add the sku numbers so I could research. At that time he quickly snatched the scrap piece of paper from my hand and scribbled the numbers down. At the same time the manager walked by and said they are master craft and that they were good, rather than helping to improve the service experience I was receiving. I then tried to find a few flyer sale items in the store. Shelves were empty, despite the store indicating several dozens were in stock. All the associates that I noticed in the store were doing all kinds of tasks other than working customers. As I waited in line on several occasions not one associate made any contact with me or the other customers to thank them for their patience and that they'd be served as soon as possible. In fact I felt responsible for taking up the associates time while other customers waited. Why did I take on this problem as my own? Probably because not one paid associate was doing so. After this lengthy store experience I took the time to send a detailed email to the store dealer. The store dealer failed to personally reply and to resolve at least the return problem I still had. Instead he passed my email onto the general manager who briefly replied and offered no solution or empathy to the experience I had. I had to reply and ask about the 5 miscellaneous items that I wanted to return which I still had in my possession. Once again the dealer passed my issue onto the general manager who said "sure we will process a return for the items". He said come to the customer service desk and I'd be helped there. Upon returning to the customer service desk to attempt returning the items a second time, once again I was met by the same challenges as the first time. Once I indicated that I received an email from both the dealer and the general manager the associates and several managers who had approached the desk continued to provide an awful customer experience. Essentially the items were finally refunded and the cash tossed on the counter in front of me. Appalled by the service from each and every employee there, I sent a new email to both the dealer and the general manager about this second terrible experience. Many days later not either of them has had the decency or professionalism to reply and to make a very terrible experience better. I vow to never ever do additional business at the Fort Erie Canadian Tire store. I'd encourage everyone to shop at other Canadian Tire stores in the Niagara region, especially the Welland store. The level of service quality at the Fort Erie Canadian Tire store is probably the worst customer service I've ever received. It wasn't once or twice, but most of my experiences at this store are pathetic. At this time of changing customer behavior as a result of the pandemic, I will do everything possible to purchase my products elsewhere whether it be online, from Canadian Tires direct competitors or even abroad. Customer service quality starts at the top.
(Translated) If (Original) Om
Good deals
Very kind, patient and understanding staff. A place to go to for many necessities. It would be better if they had a mechanic available on weekends.
Quick in and out till line 30 second Wait
its lots in there to pick from
A great store with a very friendly and professional staff who are quick to help you find what you are looking for, or to offer suggestions for an alternative item.
It was great
Best place to get stuff
Go all the time. Great place to fulfill an urge to shop when not sure what your looking for.
Its smaller than most but staff are friendly and helpful
Customer service needs a huge improvement
This is the best Canadian tire on the island, great employee's
If you can't find it in aisle or it's behind a locked door good luck getting someone to help you. Waited 30 min s after they paged someone twice... Poor service.
surprisingly helpful staff helped me find what i needed
No line ups today
(Translated) Lots of beautiful items at a discount as well as friendly staff …
Closing at 6 on the weekends is ridiculous, what a joke
The cashier was not very good. He throws my change on the counter and I had to ask him to hand it to me because I couldn't pick it up and then he dose the same with my recept right after telling him I couldn't pick it up, this is after spending over $500. Not impressed with the teller. Everybody else was great.
I generally don't love this store, I often find it impossible to find anyone to help. I was looking for anyone in the tool section today- nadda. Paint desk- nadda. I looped the store and finally asked one of the tire guys if he could help me find the right drill battery. He was super helpful and I wound up finding the right thing. Props to him. If Home Depot sold what I needed though, I would have walked out after looping an empty store. Would give this store a 2 or 3, but a guy named Blain was super helpful.
Good
Not much pool supplies
Nice staff, only 2 cashes open though. A little crowded in center aisles.
Not bad auto service lacks service
Great customer service.
Frienly helpful staff
Rude to my wife when she was at service didn’t do what they were asked/told to do to my vehicle and even manager was rude to me on phone when I called to get issue corrected I have spent thousands of dollars on tools etc from Canadian tire but no more I’m not shopping at a store where even the manager is rude.
Well for the first time in a very long time C.T. didn't have what I was looking for. Normally they are great.
They never have stock
Great service :)
I really like this store... they have everything from seasonal to household and automotive needs. I recently bought a chair for a desk and wish I would have got it somewhere else like an office supplies store. We have bought work out gear here aswell... I would have given 5 stars but when we were there one time there was 4 sales associates standing talking to each other and I had asked where and item was and they pointed in the direction "and said back that way" I was really disappointed because I'm sure that one of them could have easily showed me where it was. I take customer service really serious. And quality of that service matters to me. I'm sure ot matters to the manager aswell. I think it would be fair to say that it just wont be my first pick anymore... I dont mean to be a negative Nelly. It's just my review.
Love Canadian tire, great prices, Weekly specials, a good assortment of everything from automotive supplies, household goods, furniture, pet supplies, fishing and hunting supplies, plumbing, electrical, lighting , paint and paint supplies, great selection of Christmas decorations and toys, pretty much a selection of anything you could want or need
Found what I was looking for. All good
A few weeks ago we were headed back to Calgary and my altenator was giving me issues on my truck. I stop at Canadian Tire in Cranbrook to see about getting it changed. Between the 2 fellas at the counter and the mechanic Jef, I was back on the road within an hour. The service provided to me was nothing short of excellence. Well done gentlemen. Just wanted to let you know that your efforts made a world of difference.
All that you need is there
Nice store friendly service
Alright
Five star service with my recent tire purchase and installation. Lynn and her team were great and their excellent service will bring back again!!
Great employee's
Good place to shop
Lined up with 4 others while two employees dealt with somebody with a battery issue, all I wanted was a key cut, but I gave up after 10 minutes.
Helpful staff
Typical Canadian Tire
I bought a set of tires online, went and got them, they were paid in full online. The store reversed the payment, I didn't realize that this happened,and the store did not make me aware. Then they took the money from my account without my knowledge or permission, and caused my account to be overdrawn. I would have returned the money that was rightfully theirs but I wasn't contacted, or made aware of what had happened. This mistake is on them, but it's me who will have to deal with all the fallout from my account being overdrawn. I am very frustrated and will be lodging a formal complaint against the company, I am hopeful that this mess will be dealt with accordingly.
Not good THEY Almost NEVER HAVE any stock. They are always out of a good percentage of the flyer.
There's no customer service, or mean and rude customer service. I wish one day I see this store go down bankrupted
Friendly and helpful
(Translated) Always VERY well received and served. (Original) Toujours TRÉS bien reçu et servi.
Didn't have the details on an e-bike I was interested in
Great deals
Going through renos and no one knows where anything is.
Not enough checkout staff, had to wait for ages. Service Manager is of doubtful morals too.
Extremely expensive place.
Always great service
Always great..
The general manager quite rudely kicked me off the property for parking my small business vehicle on his mostly empty parking lot for a couple of hours while killing some time. I'm not sure how taking up one stall for a few hours was somehow costing them money, but kicking me out has certainly cost them a lifetime customer. I'll be sure to let all my clients know just how accommodating you are. Great work buddy!
Not a good 1 a pushy salesman on floor chinese was kinda pushy on getting a card n kind of laughed when i told him i walked there
Very helpful staff !
(Translated) Very well. (Original) Très bien.
The service was great, the found the item I was looking for.
I get most if not all my tools here
Good selection. Competitive prices. Well stocked. Very clean. Smooth checkout.
Crub-side pickup worked great.
Was looking for oil filters for my older truck. Staff was able to help me out. Large selection of neat up to date house hold lighting.
A Canadian icon with most everything you need to get your projects done
Hard to find anybody to help you out .
great place too shop find every thing you need very friendly staff
Too big...everything that I want is too far away. And you have to line up...for CT...really?
Not enough staff
Couldnt get what was said to be available online at the store.
Don't take your car to them but good for simple parts
(Translated) Very satisfied good service works well done pi good price on tires in addition to a tire guarantee the staff very genti recommend it (Original) Très satisfait bon service travaille bien fait pi bon prix sur les pneus en plus d'une garantie sur les pneus le personnel très genti le recommande
A place for all your hardware needs
Well laid out, and quite a nice store. Three stars for not being able to find help. But good for being a larger store, and having lots of stock.
If you are in a hurry, I wouldn't recommend going here. While the staff is friendly, there is not enough of them and the lineups to check out are usually lengthy.
Great customer service!
Service Manager Lyn and her staff always go the extra mile educating the customer about their repair, top service and respect. The only place I would ever take my vehicle. 5 stars everytime.
Always helpful staff & good deals if you look around the store.
(Translated) The employees are very courteous with the visitors thanks (Original) Les employés son très courtois avec les visiteurs merci
It is clean and fairly well organized. It is often difficult to find staff to help if needed.
Never enough staff. Bad layout. Bad service. I avoid going in here when possible.
Only curbside pickup
It makes elliot liveable i guess
I am always looking in the flyers for good deals at Canadian Tire. They seem to have a little bit of everything there.
Has what I want but I find the waits at checkout to be rather excessive.
(Translated) always fun to spend (Original) toujours le fun depenser
Good store
I’m stand in the store right now, as they’re about to close. After picking up my online order of kids bikes, there were some pretty major assembly issues. The folks at the front counter took them and are staying late to get my kids rolling for the weekend - amazing service !
I wanted rotors for my GMC truck so I saw the ad buy one get second one half price sounds good so I called got a price my GMC truck didn't qualify for second one halff price ????? But I needed them the guy on parts gave me a price and said they were in stock so I drove 10kms to the store goes up to the parts counter gave him the details I said I called earlier he said I remember now went in back came back and said sorry we don't have them but it is showing that there are 2 in stock this is the sixth time that this as happen to me in this same store so I am a little pissed not at the guy on the counter but by Canadian tires inventory and this will not happen a seventh time
Always good service
Large selection of products to choose from.
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
Return a defective product without any hassle. Great customer service!
Lot of choices - auto, electronics, household
Good stock and friendly staff
Favorite place to go
Love this store...they provide all that you may need whether for home repair to kids toys...kitchen needs...fish gear...tools...must see for yourself
5 min to closing and they are closed! doors won't open
Very nice
There for service and they were competent and quick
Great deals and good people working there
Last Resort Auto Parts high prices bad service
Love that store
Derrin an employee at the Bicycles department was very helpful and friendly. Thanks Derrin
(Translated) Store eheheheh (Original) Magasin pour homme eheheheh
Cleanliness of products are not well maintained. They are dusty and disorganized.
Terrible
Today, I visited Canadian Tire. Considering it’s Christmas Eve, staff at the customer service, and automotive were super helpful. Huge shoutout to Marshall in automotive, for finding the best price for a product, in a friendly way. 5/5 review compared to my 3/5 previous review. Definitely better service all around.
Shopping at this store can be very dunting for me as a women. Everytime going into the parts department I don't like you either get the guy that doesn't know anything about parts or the guy that trys to tell you don't need that part and it's this part when you tell whats going on with your vichele. This store I like walking around browsing and just looking. I always look at the clearance rack because you just never know what you will find.
In and out very quickly not very busy amazing staff but store was very messy and all over the place
Went to Canadian Tire and was surprised to see 3 different people in the store without a mask. Do not see this in a grocery store, or WalMart even. It is obvious that the antimaskers feel comfortable here and store management is not making an effort. Such a small ask to get people to wear a mask to help protect others. The stores response is underwhelming and shows money over public health.
Lots of cool stuffs even guns haha
Did my brakes recently and I was very happy with the service and price. Went back after 100kms to have lug nuts checked and they replaced a burnt out running light bulb, no charge.
The stores pretty good place to shop good deals and friendly staff
(Translated) Very well served (Original) Très bien servi
Excellent service
Nice store! Friendly staff. It had exactly what I was looking for!
Huge Canadian tire! Great clearance sales!
There was a line up to get in the store but it wasn't too bad.
Good service
Very low on stock
Too small. They need to upgrade some day. Small selection.
Nice store, good friendly service
(Translated) English kept coming back. Even when I asked for French as soon as we changed the article, English kept coming back. Sufficiently to discourage continuing. I bought elsewhere. (Original) l anglais revenait sans arrêt.Même en demandant le français des que l on changeait d article l anglais revenait toujours.Suffisamment pour décourager à continuer.J ai acheté ailleurs.
I can never leave here without buying something
Had everything i was looking for
Place where you can find your House. Nice one Canadian tire. All you need is here.. Check it out!
I also like Canadian Tire. But have only been there once so far. Plan on going again in the future.
Very helpful staff. Clean store
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
Always find what I need and more!
Excellent place to shop, helpful and friendly staff!!!????
The staff is very friendly and knowledgeable
I'm not a fan ,every time I want something from the flyer ..never have it!!! And yes you can have it shipped from Yarmouth, but when will you ever receive it!!!,tuedr of waiting????????
Helpful & well organized space.
Not one employee is wearing a mask or practicing distancing. Pretty dystopian. Not coming back again.
With current covid situation, the place was clean, social distancing markers set up clearly, went in for one thing ended up seeing that there was sale pricing on a couple other items that I was going to buy next week, so got them this trip, the only thing that wasn't great, was a couple staff members and customers that cut me off as walking thru. Like take a peekaboo before just walking out the aisle.
They had what I wanted and it was quick Thanks
(Translated) Purchase done online, receive merchandise quickly, excellent customer service. (Original) Achat fait en ligne, réception de la marchandise par un préposé rapidement, excellent service à la clientèle.
Good Canadian Tire with good Canadian tire stuff.
The staff here are great. This is my favorite store to go to because they are always they always make me feel so welcomed.
(Translated) Good service (Original) Bon service
No customer service!!!!
You feels like you can fix anything but I learned overtime that if you keep an eye for promotions, you can buy tools with a huge discount.
Just visited
Typical Canadian Tire Store. I like it. One of my favorite places to shop for tools and automotive parts and accessories.
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
One of the best stocked stories and plenty stocked items
Good Canadian Tire, helpful friendly staff.
Was great. Got a bike chain broke took it back to get fixed and they replaced the whole bike
Terrible service. Advertise curb side pick up. No one answers the phone when your waiting outside. Go in the store no sign to say where to go for pick. U want to support local but when u have service like this it is an embarrassment to this town.
THANK YOU JAMES @Cranbrook Canadian Tire!! He stayed late to change my tire so I could make it to Nelson tonight on a work trip, and all with a smile; sooo amazing! ???????????? I was back on the road in 20 min. ???? ???????? ❤️ Grateful beyond words!
Nice store
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
Worst customer service I have ever received! When not satisfied with a product I do not need to be lectured about my attitude! When someone returns a product they are generally not there to be happy and full of smiles. A 45 year old does not need to be told how to speak in public. I will never return to your store. I would rather drive to yarmouth or greenwood or simply never buy anything from canadian tire again!!!!!!
Went in with a list of 5 things ad managed to find 2. Tried their app but stuff is often not where it says.
(Translated) I have good service at the garage! (Original) Jai un bon service au garage!
Huge, well stocked store. Found what we needed and paid for it without incident.
Went for truck parts and the service was awesome.
Really good prices and kickbacks when you buy there, and you can use there money interest free!!
Price are pretty hight there.they charge the tv on sale there higher than the same tv in walmart
Didn't have in stock sale item I wanted
Good
Same as all
(Translated) Very good service (Original) Tres bon service
Would like to give the staff at your store a big thumbs up especially the guy that was in the sporting goods very helpful in getting our ammunition for us but the biggest part was the friendly service hope you appreciate your staff you also have great store we were from out of town great first time experience we will be back we were there Monday morning koodos to the staff that was working
Very helpful and knowledgeable
Really poor customer service and lack of flexibility especially given current situation. I called in this morning about purchasing a bike. I was told that it was unassembled and was still in a box. I could come to the store and buy it but I would not have a warranty. I was fine with this. I drove 40 minutes and waited 30 plus minutes in line. When I got to the counter I was then told this was not the case. The manager was adamant the policy was the policy and non negotiable. Canadian Tire would not sell any bikes unassembled. I was told I could come back at another time for the assembled product once I paid for the purchase. So basically if I wanted to buy the bike I would need to spend more than 4 hours doing so. No thanks! I will take my business elsewhere. When many companies are now trying to retain business through superior customer service. The Canadian Tire store experience is dismal.
Great store awesome selection friendly staff
I needed to get new tires for my 1989 Toyota Corolla, so I called around and found that Canadian Tire had the best deal. The person who initially booked me in was very kind on the phone (which is the only reason I gave 2 stars - otherwise it would just be 1), but after they were installed I was told that my one year battery was pretty much dead. I had just replaced it at a Canadian Tire in Vancouver last year, so this an annoying shock. The guy at the Courtenay store said it would still be under warranty, but it would cost $50 to install a new one. Fortunately, he couldn't fit me in for a few hours, so I said I would check it again once I was back in the city (I should state that I had had no issues with starting the car, but at the rate he told me it was at I should have had to jump it every time I started it). Now, back at the Vancouver store, I wasted 2 hours of my Saturday taking it in to the CT auto service only to have them say my battery was running at 110% capacity. What on earth happened between the Courtenay store and the Vancouver store?! The Vancouver store printed out the test sheet showing me that the results of the battery and alternator were in excellent condition, yet, when I called the Courtenay store back to ask if they still had the print out to compare, he said he couldn't find it and "maybe the paper had run out of the machine". Seems fishy to me! On another note, the same overview sheet that said my battery failed their test said my lights were all in working condition. However, once I reached the Vancouver store my right reverse light was out. It was probably out in Courtenay, too, which leads to think they didn't check anything on the outside of my car at all. As I mentioned, I went in for tires and came out with a bigger, unnecessary hassle that fortunately didn't cost me any more $$.
Depending on who to talk to. Most times they don't know what you are talking about when you ask them a question about a product they carry
Located required item with courteous manner and patience from Neal. The best!
Nice to see help for the new girl on the till. Not just thrown there to figure it out. Mostly friendly
So very small. Friendly staff though :)
It's Canadian tire you can buy tools and stuff here. You should walk out with what you expected to walk out with.
lots of selection...hardly any lineup....staff friendly and will go out of their way to assist you.
I especially love the soil selection in the garden centre
Great deals and dog friendly
Last time I was there I had to wait in line to pay my articles I bought. For an endless time I had to wait patiently that the cashier finished her private conversations.Àfter complaining a second cashier was suddenly available and served me and other angry customers.
Amazing plant selection! Especially considering it's the winter season!
Great service
Huge store has everything Employees very helpful and friendly
Great sales!
Very well run .helpful people
We have been going to auto service garage for almost 5 years now. Awesome customer service and reasonable price.
Ok place
Most staff I encounter were very unhelpful
Very helpful. The
Love Canadian Tire! Can find just about everything I want there!
Great ppl helping
It new ,so far great ,service too
I'm a guy why wouldn't I love it!
Only Canadian tire in town but wouldn't have it any other way.
Good day got what I needed
Very helpful knowledgeable staff. I trust the automotive dept. will only do the work required and will return again and again for my vehicles.
New store has a decent parking and roomy enough for convenient shopping. Regular discounts are making this store a good place to visit.
GREAT I SPENT $1400, ???????? BUT I NEEDED IT !!!!!
Price is right quick service inside
Always find what I'm looking for
(Translated) Very nice store with good specials. (Original) Très beau magasin avec de bons spéciaux.
Best staff ever..very helpful
(Translated) Very well (Original) Très bien
(Translated) good service (Original) bon service
Other than the parts section, not too bad. For the third time I was given the wrong part with bad customer service. Idk whats up with that section of the store but it needs serious fixing
Big well stocked store but as usual not enough floor staff
(Translated) A little bit of everything (Original) Un peu de tout
Lacks inventory
Good store usually has what your looking for but hard to find help.long check out line's.
Great place to shop great deals really friendly and helpful staff
Staff very helpful and friendly. ????
Great service, nice staff.
Usually always have what I need pretty good customer service
Great service in the home garden department and great prices on trees and dirt
Always helpful staff, I think they needs bigger store though. Isles are pretty crowded
Small store. Does not carry sone of the flyer items.
(Translated) Good services (Original) Bon services
I was very surprised, we got right into customer service which was very shocking for the store
Gets better with every visit. The management and staff are always respectful and helpful. Keep up the great service!
Small store..okay service
Small crowd fast service
Excellent store great service
Don't shop their
Great staff, amazing service!
They have a good selection. They even have yard and garden supplies in at this time.
Good store and good service
Always great deals but three times I've had rain checks that I have had to keep calling about they never call when in. I still have 2 outstanding rain checks and now being told that one will not be offered at the original sale price. I am now getting frustrated with this location and have always had great experience with other locations. I have removed another star and will probably make an extra drive to better stores with a customer service that actually cares
(Translated) New store is good (Original) 新店不错
Great staff - even went out of their way to help me place new product on vehicle - bought locked gas cap and couldn't make it work as unfamiliar with product - went inside Jay came outside and showed me how to work product - parts department - cashiers also excellent ! Love this store !
Excellent
Lynn at the automotive service desk is awesome. Efficient and professional! CT is lucky to have her as an employee.
Friendly knowledgeable service plus they had everything I was looking for. Love this store!
Meh
Lots of choice and price is good
I find it kind of expensive.. and is so hard to find anything !
Great staff
No one came to serve me so I left. Wanted paint
Very hard to get floor staff to come help find something
Big store, lots of selection. Keep an eye open for sales, Canadian Tire often has really good deals. I get a lot of things here, and have never had an issue. I like how you can order online and then go to pick your items up the same or next day.
Went to buy drawer pulls. They do have a decent variety of styles but all the same sizes so was not able to find exactly what I was looking for.
????
Canadian tire enough said
Great variety of items. Staff doesn't go out of their way to help. Sale items usually sold out.
A manager shut off a call button Said he would send someone over & didnt bother.
Great
friendly staff but should have a plumming person there it's kinda one you need to have knowlge
You threw customer service out the window with your new front end arrangement.you are not fooling anyone all you are doing is eliminating cashiers so you don't have to pay the new minimum wage. I will shop TSC and Home Depot. Canadian Tire has stooped to a new low in customer service
I went in to the Garage for a break inspection. I was told my rear breaks were shot and I needed new break pads and roters asap. Then I was told that the front break pads have a little substance left but should be changed soon as well. I took my car to Midas for a second opinion and was informed that my roters are FINE and I do not need my rear break pads changed until summer 2019. My front breaks do not need to be changed for at least another year. Canadian Tire tried to charge me approximately 1400 dollars for servicing and made it sound urgent in an attempt to get me to agree to the services. Absolutely ridiculous and I will not be bringing my vehicle here for servicing again.
Had everything I was looking for
Great store for most of your needs.
Not enuff cashiers open
Black Friday and you could probably count the staff in the store on one hand????
Good selection of bug spray
Great place to shop
Typical store. Good selection.
My favorite place to shop everything.
(Translated) Very well . (Original) Très bien .
Great sales great staff and we got a free plant :)
Knowledgeable staff
Not bad
Got there early to return on boxing day, store was empty, nobody in the lineup at customer service and I was still turned away to walk my items back to my car. Who wants to guess if I'm going to do any boxing day shopping at this store that just shafted me. Went from going to spend all my christmas money at this can tire to second guessing ever shopping at any Canadian tire again! Shame
Couldn't find what I was looking for even though the website said it was in stock. Staff not very helpful. Left and ordered my item from Amazon.
No
(Translated) Disoragised (Original) Disoragised
I purchased a socket set online for curb side pickup at this store. I placed the order on Monday evening and had the pickup notice in my email on Tuesday morning. Drove there, found the curb side pickup location clearly marked and with a large sign clearly explaining to call the listed number and extension to have an employee come out. This all went smoothly and quickly. Employees were incredibly prompt, pleasant, and helpful. I would drive out of my way to deal with this store again.
very disappointing to get home with a new Fiskar reel mower after taking 4 ferries to pick it up, only to find it used and reboxed. Not a great response from Can tire.
Great service friendly and helpful staff
Good pricesfor what I wanted and good service center
(Translated) a lot of choices (Original) beaucoup de choix
Lots of products that are affordable
Knowlegible friendly staff, we'll trained on in store Inventory and location of items. Clean store. Staff very helpful.
Everything your looking for
Really expensive place to shop. When you pay attention to certain items you'd like and when the thing goes on sale you get to see just how much extra they really charge, cause even on sale they make a decent amount. Also a stand up cabinet fell on my 4 tear old not too long ago. Safety obviously not a priority, as its still not secured.
It's canadian tire, what more do you need to know? I had good service for my last visit.
Friendly, curtious staff
You can find a lot of different things for the whole family. I even bought an early Christmas gift for my boys.
So big. Hard to find stuff
Janet in the garden center couldn't have been nicer or more helpful. Well done Canadian Tire you're hiring people that actually understand customer service.
(Translated) Very good service (Original) Très bon service
I wish there were more small store like this. I like it.
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
Great to have this store in Estevan, lots of stuff with good quality and appropriately priced.
Shout out to Donna, who helped me in the paint dept. Great service and very helpful! Thank you.
Terrible experience. I literally am in the store twice a day every day spending hundreds daily on fixing up my house and today I was denied a 3 dollar return (I had the receipt) because 1 plastic wrapper inside a box of 10 outlet covers was torn. I am nice to every staff and try to put a smile on their face every time I go in. THAT is how you lose a customer to the competition. Never again
This store was tidy and organized. They had a great selection of new inventory and friendly and helpful staff that made my experience enjoyable.
(Translated) Good service (Original) Bon service
(Translated) It was OK (Original) War ganz ok
Better then leamiongtion.
Staff are always helpful. I've purchased heavy, bulky items and they always help with carrying and loading my purchases.
They didn't have what I wanted so had to spend more money to get what I needed
All you need
Helpful staff.
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
Dave and Grady in service centre great people
Loved how not everything is behind glass or cages like in Nanaimo. There were a lot of great sales happening when I passed through. Huge store with a ton of inventory, probably my most faorite CT store I've been to
Great service.
Great selection on seasonal items ~ great sale prices on everyday items Convenient hours ~ plus they allow my wee Corgi "Foxy" in the store for my quick single item shopping trips ~ or at least keep her safe behind their counter ~ such friendly service
Great service.
Great location, very clean, great stock, prices and staff
Fast curb side service
Good place for doing laundry
Okay for now
I like Canadian Tire for the selection and prices but the customer service sucks all the workers on the floor to help customers when they need help seem to all disappear when they see customers there, there were 9 people including myself looking for a worker in the same area which was the hunting area that is crazy they need better workers
Great
not good service at all
Never have a thing thats in the flyer.and if u want something its always we can order it.
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
Just a great Canadian tire
Outstanding customer service yesterday from two employees.
easy 2 fine things nolagble staff members great wshroom ????????????
They never seem to have exactly what I'm looking for
There's a wide variety of merchandise, from seasonal items to car parts, various tools, decor, as well as garden and plant supplies in the spring. It can be hard to track down a human being if you need help though!
Friendly spot
A huge thank you to the amazing team at the Canadian tire automotive in Courtenay. I came in for a car inspection as I was not sure what my car needed. I own a car, know how to drive it, fill it with gas and check my oil but beyond that I'm completely "car-illiterate". I find it very difficult to trust any mechanics as I had several unpleasant experiences in the past at different locations. I have been to this location twice now and both times was pleasantly surprised. Today especially I was blown away by their incredible customer service. Peter and Miguel went out of their way to help me, explaining everything I wanted to know, helping with and fixing everything I needed.....they went above and beyond. I left grateful for their kindness, understanding and help. From now on this will be the only place I'll be bringing my car to. I highly recommend this Courtney location.
The people that work here are soooooo nice!
If you can't find it at Canadian Tire, it probably doesn't exist.
Always stop .if you can't find what your looking for canadian Tire will have it
(Translated) Wonderful and encouraging prices (Original) رائع واسعار تشجيعيه
Car broke down . Garage very good but didn't get job done like they said have to go back tomorrow to get it
Had everything I needed. Staff could've been more knowledgeable though.
The staff at this CT are friendly and knowledgeable The store is smaller than city stores but the seem to fit everything into it Gòod hours and a gas station across the road
Came to get something in flyer on sale. But it wasn't there. The sale ends on the 27th and they said that they wouldn't have any til the 28th. What kind of sale is that. I'm not impressed.
It seems I didn't get pics, but it's a smaller Canadian Tire, but still has most of what you need. I went in for a cooler bag, as they were on sale for a great price.
Need more space to display
A lot to choose from with decent prices, store can be messy and good help is very hit and miss
Great mech finally at this store
Good, very helpful
Why is it I dread going to Canadian Tire? Because I know it's going to be a frustrating experience, sure enough I was not disappointed today when I went to buy a shed. Although there were a lot of staff wandering around in their red shirts, none of them making eye contact in case you ask them something. They had 1 cashier with a line up of 8 people. Our shed came out way before we finally got to pay for it.......if there was another store with the same sale and availability I would have gone there, but no luck for me. Always enjoy watching staff wander around until you need help then you have to hunt them down to be redirected to someone else cause they don't know anything about what you're asking. Always an experience that I don't enjoy.
Excellent
Clean ,very well organized and great sevice
Small town store but has everything you need. Staff helpful
Worse service I ever had. Called and had to wait for hours to talk to someone. No one knows nothing at all and they say they got something in stock and when you get thereafter driving for and hour they don't. Im done with Canadian tire....
I had a good experience. The young adults that were working the customer service were very helpful. The women that looked like she was in charge of customer service was very rude. I don't care what kind of day your having I don't like to see anyone being treated badly. I would usually walk out but I had an online order already paid for. If she would have been serving me I definitely would have said something. It's a difficult time for everyone right now. Being rude is not going to help anyone. Maybe work in the back room for a while till you can pull yourself together.
Was in there this am.Staff was very helpful. Also no problem getting some one to help to load my purchases in my car.I don't go there to often but visit when I need certain things.overall a good experience.
Great helpful staff! What more can you ask for?
Got what I needed at the last minute.
Service mediocre.....
Worst place to ask for price maych
When I ordered online and asked to be texted, it means I want to receive a text! It does NOT mean send an email and be ignorant because I didn't check emails while out.
Tiny and cramped, but it'll do in a pinch.
Helpful staff.
Never have what I am looking for
They were awesome! Really helped me out
Good service, clean well stocked store, makes it an enjoyable shopping experience.
Good times in the maritimes, you need it they got it
Great service
Good
I've been buying things in store for many years, and I'm disappointed this time! I bought a few things at 4 pm, a young girl cashier, no greetings, no smiley, maybe because I was slower to find a card, I ask her if she can write the balance of the card On the gift card, she stroked with a pen and said "the pen is broken, there is on the receipt," rudely told me, "more than 30 left!" I have bought a set of 11 pots, a very heavy box, I laboriously moved a large box from the bottom of the shopping cart to the checkout counter, and then moved back to the shopping cart. My hand was still scratched, and she stood there all the way without doing anything. The cashier's cold attitude is no different from the machine. In this way, I will choose the automatic cash register system next time, maybe there will be a good day. Except that I am very satisfied with the products I bought this time.
Just like every Canadian Tire store. Staff are friendly, helpful, and very knowledgable and can tell you exactly where in an aisle a particular item is. They have self checkouts available. Also pet friendly.
(Translated) Staff en masse to help you ..Valued (Original) Personnel en masse pour t'aider ..Très apprécié
(Translated) Bad service, some clerks are stupid and impatient, and beware the interac does not work well ????? (Original) Mauvais service, certain commis sont bètes et impatient, et attention l'interac ne fonctionne pas bien ?????
Positive experience today with friendly staff... thanks
Not enough product
Not enough chashiers
we found canning supplies here and excellent price on sugar
Found what I wanted and got to take the dog inside the store instead of leaving him in the car!
The service is always great thanks to Doug
(Translated) Very courteous employees. Very well organized store. And we are not looking (Original) Employés très courtois. Magasin très bien organisé. Et on cherche pas
The service center at this location is a joke, worst customer service I have ever had at a shop or Canadian Tire. Do yourself a favour and take your car literally anywhere else in town.
It rock
Tried to exchange a jug of oil in store. They couldnt find the purchase history and i had no receipt. After 20 mins of wasted time i started to raise my voice in frustration only to have the customer service person scream and yell at me and tell me i was embarassing my mother who was in fact frustrated also. They finally manually exchanged the item as they should have done within the first 2 minutes. I left the store with one unkind word and was again yelled at. Their manager on the phone a day later said "I would have told you to get the F out of the store."..... and all because their employees took 30 mins to do a simple exchange with no refund needed! This is customer sercice at its worst. Also they let garbage and debris build up around their store grounds like they are a garbage dump! Need a whole new staff at this deplorable store
I've not been the biggest fan of Canadian Tire over the years. This is a new store. Well equipped and staffed. I've been to this store more often in the last few weeks, than any other location in the last several years. Renewed my opinion of CDN Tire.
No selection
Very nice store need more cashiers
Cdn Tire was grest as always. My second home.
All rights
First the tire fell off while leaving the Canadian Tire parking lot after being in Canadian Tire Courtenay for service. Canadian Tire mechanic missed tightening the lug nuts. Now it takes at least 3 hours to repair a tire, even with an appointment. Very disappointing service in the garage. Andrew Pringle
Canadian Tire is doing a good job of social distancing. A greeter is keeping count of how many people are in the store and the aisles are well marked for distancing. Sale items are easy to find to save extra time in the store.
Amazing deals right b4 Christmas
Great place to visit the staff and purchase items needed for home or work.
Staff turnover happens often and staff are not knowledgeable about sales or products.
Very pleased with the staff
Needs to invest in bigger store
I felt extremely unsafe shopping here due to being surrounded by employees and customers near customer service cashier while waiting In line. I asked and mentioned that social distancing should be enforced and then the employee Alan that doesnt seem to be very friendly purposely entered my personal space getting less then 1 foot from my body. I'm sure just to bug me. I then continued to stand and wait my turn while multiple employees came within 1 foot of me trying to squeeze by I hope I dont get sick now. Employees are not concerned at all about social distancing. They block half the area up front with shopping carts forcing everyone in line to be pooled up near customer service counter. The whole store is laid out in a way where social distancing is hardly even possible. Maybe some shelves and products should be removed to make proper room for covid regulations. Either that or lower the amount of people allowed in the store at one time.
I like this Canadian tire location. Is pretty big and has a lot of stuff. They are also doing a good job with COVID measures. Auto shop changed my tires quickly and the service personnel are professional and knowledgeable. General employs have been awesome as well as if they were unable to help me they found someone else who could. Would recommend shopping here
Wow is what I have to say. I had a very pleasant experience in the store today with a very sweet girl named Jenna, not only was she friendly and helpful but she was smiling and more then happy to be assisting me. I have never felt so impressed, she knew exactly what I needed and took the time to help me find all the items on my list, made my day to have her help and expertise. Jenna keep smiling and keep up the good work young lady.
The best very safe .
Great new store. Lots of room, great selection. It can be a bit tough to find staff to assist however.
I went in paid my Mastercard off.everything was polite and quick.went over to parts young girl was friendly she found what I needed and we where done and I lift happy.thanks for a pleasant experience.
Just looked around for Christmas . saw alot of ideas
Don't have a lot of products I needed. And others over priced.
If you need things, and you need them cheap, this is your place. If you can't find the things here, go next door to Home Depot.
Was not a good personal experience on many visits
Meh... the thing about Canadian tire is they have some pretty awesome sales that are hard to pass up. My issue is that most of the staff aren’t really knowledgeable about the products. Another MAJOR gripe of mine is the carts that are fashioned to look like cars for the kids are not allowed out of the store. The reason why a person gets a cart, is because they plan on buying more product than they can carry. When I am shopping with my kids, they are always wanting the fancy shopping carts... but if I am buying anything that is heavy or bulky I have to get a regular cart because they will not allow you to take the fancy cart out of the store! A cashier was very unrelenting to me regarding this issue even after I promised to return the cart to the store. A production ensued with me having to move my purchases and child into a standard cart. It actually makes me mad just remembering it. As if a mom’s job isn’t difficult enough. If you are a business with fancy car-shaped carts, you have to allow customers to move their purchases from the store to their car in the fancy cart, otherwise don’t have fancy carts at all.
Friendly service
Some helpful and some not so helpful employees. There are never enough specials in hand. As one employee said today" you waited too long!" Well excuse me for working all day!
Sent to the wrong aisle by staff, eventually found the product I was looking for using there electronic lookup system.
Shopping here is always a chore. Very poor store layout resulted in cramped and congested aisles. Shelves and features are generally a mess. Frequently items are labeled with the wrong price or have no listed price. Some of the most expensive prices compared to other stores excluding the weekly loss leaders. Staff seems to be always at a minimum and never want to help. Asking for a price on an item with no price will have the worker look at you like you are interrupting them a great deal to take 12 seconds to get a price. Several instances where middle management berate other employees in earshot or view of customers. Very poor professionalism. Do yourself a favour and shop at other stores or buy online.
Very large location with huge inventory
Awesome service
Good, with sales..but sales persons might be tricky. With offering you products which are not in sale.
If you order anything it takes over 2 weeks to come in and they don't know how to look up your order in their system to give you updates. They also messed up another order I put in and didn't even bother to apologise
It is getting more and more improve to what it used to be it's actually a pleasure to go in there again
Friendly service
One star for just being open but digby should have their own flyer seeing as the last 4 or 5 times I went in for something they didn't have it , 0 stars , best off ordering on line instead of wasting your time in digby Canadian Tire
Love their curbside pickup. Don't even need to leave your car.
Stock matches well with city stores.
No tills open except for 1. Long wait. #LetsGuide
Good well stocked store. Needs more staff.
Great store.
Good service, staff helpful, items easy to find.
Good service
Very helpful and nice.
Get your freight on the shelves,several isles were blocked and not accessible
Great service today.
Great staff at this store always friendly and helpful i enjoy going in
Came here for a block heater cable for my Sunfire. I talked to the lady who was working at the automotive parts desk where she asked me about my car's engine and confirmed details with me. She told me the price and handed me the part. I thought the price seemed higher than I had expected so I took a quick look at their selection and realised she had given me the incorrect part. The employee had given me the cable for an ecotec engine, despite having just confirmed that my engine was not an ecotec. The cable she had given me would not have fit my vehicle. I gave Napa Auto Parts a call and in minutes they had me on my way with the correct cable for a fraction of the cost.
Went to buy a 20 foot by 40 foot tarp. Bonus it was on sale. $30.00 off the regular price of $109.99.
Customer service is a joke
Easy and quick
sad excus of a store , noone wants to help customers , there all hideing , no way to get tire prices . how do they sell anything ,
Went to the store on sat,Jan 4 to look for a couple things and decided to use my points(over $90.00) At the Yarmouth store I was told that because I don’t have a card,just use my phone number,that I would have to have my driver’s license as proof of identification. The cashier didn’t understand this so she called the floor manager over and she wasn’t much help either. When my wife replied that we didn’t have to come to this store again , the response was”whatever”. Guess I will stick to my local store.
Love Canadian Tire!!!!
It was great The staff was very helpful.
Good deals at times. Hard to find stuff
Get rid of the corral
Communist county store
Amazing Variety for every day Needs,good Prices and good Service
Home sweet home
(Translated) I like a lot to go there a lot of choices (Original) J aime bcp y aller bcp de choix
Boy do I ever like shopping at Canadian Tire Wallaceburg. If you are looking for good deals this is the place to go. If a sale comes on and by chance they don't have it in stock. They can have it over nighted from their Chatham store or other store. With that said they have a whole group of wonderful employees. If you can't find what you are looking for, just ask an employee. They are always friendly and willing to assist you. Keep up the good work folks, I really appreciate your kindness. Respectfully Michael Marchand
Friendly helpful staff!
At Christmas time ????, a 3-foot box of Shortbread cookies is THE must-have for my one sister, no others are QUITE as good. Only Canadian Tire, carries these in town. Thank you Canadian Tire ????
Dropped to 3 stars because they didn't give meany canadian tire money maybe they don't have it anymore wierd
That's where I go if I need some Canadian Tire usually carries it
Clean and lots of inventory
Great place and fast cashiers
I need to let you know about Rachelle who is the manager at Canadian Tire. I’m from Winnipeg and the Canadian Tire in Flin Flon was the only store who had in stock what I was looking for. 5 kayaks! I asked to speak with the manager and Rachelle answered my call. Customer service is so lacking these days but not if you are talking with Rachelle! My request was out of the ordinary and Rachelle went above and beyond to get those 5 kayaks to Winnipeg. Rachelle returned my call and worked hard at her end to see that I was happy. The owner of this Canadian Tire is very lucky to have such a pleasant, hard working lady in the store! Thank you so much Rachelle for the EXCELLENT customer service! Your are 1 in a million ????
They didn't what I was looking for, sold out, thanks
(Translated) Very clean and tidy, lots of space for. (Original) Bien propre et ordonner, bc d'espaces pour.
There are two entrance doors to get inside for shopping. One way is through the mall. The other way is from the service department side. Whenever I tried shopping at the shop to buy auto parts, employees don't let me in to shop and tell me to go around and use the other door to get in. If I have to use the other door, I have to walk another 10 to 15 minutes to go around the mall. Why they even create the door or let the door open for entrance if they don't let customers in to shop inside? Sometimes people look completely normal; but some people have difficulty walking. There are many elderly customers too. I don't know why they create this policy.
I had to leave the store because I had my business bag with me. I’m not leaving all my clients information and my laptop in my car while I Christmas shop. I recommend avoiding this Canadian Tire. I know I will be not shopping here in the future after this interaction.
Worst “mechanics” around I wish I could give them ZERO stars! I will be taking my complaint to head office. My daughters suv was brought in they were told we thought it was the strut. They then tell us it’s the ball joint and the struts are fine, they replace that and say there is still something wrong and they’ll call us this morning to check it over for free. They DON’T call us we call them and now they said the STRUTS needs to be replaced!!! This is after we paid over $500 yesterday! I’ve heard bad things about them before and wish I’d listened. You’re better off fixing your car yourself! You can see the paper where they checked off that the struts are fine!!
Terrible mechanics, they replaced my cv axle but in doing so the mechinac tore out my sensors for abs brakes, traction control and VSA. I had to come back a day and a half later burn more gas because of there stupidity and I didn't receive and gift card or anything. I would NOT recommend this place and the mechanic let my car leave the building knowing full well what he did and he played stupid when I came back and told him about it, which makes me mad the most!
I wish they had customer focus like home depot
Is a nice store, good service.
Good helpful people
Always take my care to them, for maintenance and tires. Their auto centre in Courtenay is organized and well run. Staff are honest and knowledgeable.
They had what I needed and instock.
Large selection and friendly service
Very friendly staff who helped me to choose the perfect food processor. I appreciate the help!
(Translated) Very good service (Original) Très bon service
A nice big Canadian Tire, large store, well stocked, great sporting goods section Store should get 5 stars but it is not dog friendly, and having moved from a town where the Canadian Tire was dog friendly it's a pretty big negative
I will never use the online shopping again. Order 2 small items Friday afternoon and it is Saturday afternoon and still no email notice to pickup. Standing in line not so bad after all.
Friendly service Good sellection
I had purchase 2 items from this Canadian tire store for my pool, the items never came in a package and only a barcode sticker on it. They didn’t give me a bag for these to items and when I wanted to return these items because they did not fit the pool I had which I returned 2 days later at the this store I bought them from. The customer service lady was rude and said well there is a piece of grass on it and where’s the package. I said they were in my vehicle in the back only and they never came with package go see for your self you have plenty in the pool section. I also stated I never used them only seen if it would fit my pool and which they did not. She then took about ten minutes wiping them down with windex while the line up was building up behind me before she would process my return they were clean and nothing on it only a piece of grass and which she needed to windex it clean. It took about 15 minutes to process and she could not even give me my receipt back because her printer was down and she would have to walk to automotive to print and with it already being long,I said no to the receipt. She made clear she needed the receipt I can’t have it back even though I had items on it with other things. she couldn’t maybe just leave windex part out of it in which she made no difference to the items and went and printed my receipt and saved a bit of time for the next in line. Rude and unprofessional I will travel the extra mile before I go back to this Canadian tire. If you don’t want any dust or anything to get on the items they should be in packages can’t be like that if the items were never in packages, nothing was wrong with them and not even dirty. I probably had the more clean returning them then when I bought them, being that they weren’t covered in dust when I returned them.
I shop at the Chatham store often and usually have a good experience. Someone is always available for directions or information. However one thing I would like to suggest is that the store would get rid of those computer tablets in the windshield wiper/oil filter section and bring back the old reliable books. Those tablets are super slow and will often display an error message. It's a good idea but unfortunately it hasn't been supported with reliable equipment. As a result I usually have to go to the parts counter to have an employee look up the correct parts for me on their computer.
Very friendly and helpful
It's always hard to find someone to help you.
Love this store! It's the Home Depot of Canada!
Good
Ok. You can never find anyone to help you.
Exelent automotive repair and also they rent tools if you have time and skills to try have new parts and on end new experience for DIY fix ;) Live that Store ;)
Great service
Very rude comment from a floor manager. Little punk.
got everything I needed
Everything was fine
deals were average
When I need something to complete household tasks (and in reality, an excuse to ESCAPE from those said tasks) I like to visit Canadian Tire. I have been to many Canadian Tires across this fine province and this location is right up there. I like to walk the aisles looking at all of the nifty stuff, and if I require help, I can usually find a store associate for assistance. During lockdown I made several large item purchases and everything went smoothly. But it is so much better to actually be back IN the store!
Visited from out of province because I needed a new 7 way plug for my trailer. Called in advance to check stock and they auto guy assured me they had some and warned there are different styles (w/ & w/o center contact). Got there and he came to check my trailer to make sure I got the correct one and found it on the shelf for me. He also gave advice to prevent corrosion on connector. He had no other customers so we shared perspectives on life and politics from different parts of the country. Thanks Andy!
Just rude. I generally love cdn tire but not yesterday. I went in to get some pricing on new tires. I was feeling ignored by the guy behind the counter that was 'busy' doing something on the machine, and when he finally did acknowledge me it was with a dismissive "yes?". I don't know a lot about tires but i don't need to hear the eye rolling in the tone you take with me. Offer to help me..This is Canadian TIRE afterall. I left and went straight to the independently owned tire store across the street who gave me a great deal and did the job right then and there.
???? awesome
Could be a little more Customer Service in the hallways.. All the rest is good ????????
Staff is quick to help when you ask for it.
The stores layout isn't well planned, hard to locate items.
I hate shopping here, their customer service has to be one of the worst if not the worst in all of the retail world! Do they train the workers to avoid customers? When you finally do corner someone and ask for help you usually get a one word answer and then they make a guess and point you in the wrong direction or just say they don't know and stand there with a blank look on their face.
Poor service got attitude from workers not impressed
Nothing new at this Canadian tire. 1 good employee and she/ he has the day off when I need something .Customer service is inportant to me , but not to them !!!!! Going to try wallaceburg next time . The trick is not to expect much. Go for the sales and leave don't shop it will drive you nuts looking for help. You'll be passed around Like a hot potato till you lose interest.
No-one to ask about somethingbi couldn't find but all else was good
Very busy.
Small store hardly has anything when you are looking for something.
Great store,well stocked and easy to access
Great service from the auto service department. Friendly, timely and got the job done. Thank you!
Love this store,was looking for something in an aisle and a store clerk actually came up to me and asked if I needed help where the old store you had to chase around behind them to get help if you could find someone. The staff are friendlier and he went to look for my item in the back and was back within minutes.
Helpful staff and the cashier was incredibly kind.
Good selection. Auto service has always been well done and professional for the few times that I have used it.
No one around to help .poor service
Thank you to the new service manager Jeff for your amazing service.
Not happy saw what I wanted on display no stock would not sell display to me too much work to set up again
Great store, not crowded.
Bought flowers for wifes flower garden
Had what we needed
Great customer service always helpful
Always something on sale. Great for gardening and hunting supplies
Helpful staff very plesant
(Translated) The choices are not obvious because there is no indication for the sectors and the sectors are mixed for me everything is good for you to see (Original) Les choix ne sont pas évident car il y a pas d'indication pour les secteurs et les secteurs sont mélangés pour moi tout est bon à vous de voir
Exceptional service
Items not on the shelves but when l asked, they had it in the back. I guess it was successful but l shouldnt have had to ask for it.
(Translated) Yes (Original) Oui
Had what I wanted- not on sale though ????. Fast checkout tonight.
All good except mechanics work on commission which means they’re going to tell you things are wrong that ain’t speaking from experience
Very courteous ☺☺
(Translated) Interesting services and diversified products (Original) Services intéressant et produits diversifiés
Great contents but terrible service and they don't answer the phone
Getting better
The store is almost too big
Great prices and good staff from my experience going there. They always have good sales going on.
Its ok there. People are easy to find but too busy to effectively help sometimes.
clean store good customer service
Good service
Been shopping here for years. Used to have great staff, knowledgeable, helpful etc. Not sure what's changed but it's not nearly as good as it used to be. There are staff and they try but something is missing. Training.. knowledge etc. Still pretty good products so I'll be coming back.
Didn't shop there
Poor
I regularly visit this location. I have always received friendly service and great prices on every day items. However, I most often go to the Cranbrook Canadian Tire because of their amazing plant and gardening section. So many of my favourite house plants have come from here in recent months. Thanks so much to Deb and the rest of the Canadian Tire team for the beautiful plant displays and great prices.
Had to leave store with our 8 lb dachshund that I was carrying because it’s not a pet friendly store, not happy, first non pet friendly Canadian Tire I’ve been in.
Great deal of help. Automotive guys rock.
Everything but camper supplys
Its everything a Canadian tire should be
You will find almost everything you can think about
4stars.today got help and what I wanted, very nice.
Good store but like most box stores, customer service leaves something to be desired.
Parts department has got to be the worst I've experienced after standing around for quite a while no one showed up finally left and purchased elsewhere note this is not the first time this has happened
Staff was helpful.
Didn't like the only option of highrise
Good I go get what I want and leave again friendly there to
Lots of selection and very helpful staff
Staff was super helpful. Finding the item was not. Stock said 7 there was 1
Friendly and helpful staff
Really needed windshield wipers in a snow storm (mine broke). Showed up an hour before their official closing time and they were already closed. Thanks for the help!
It's a Canadian tire
Deadly staff loves going there
Big store with most products you would need for Home, garden, automobile and sports. Full service bays. Minimal staff to help you but there are ‘search’ terminals to help you find your items.
Usually i like to shop at CDN Tire. But i bought a duramax vinyl shed, which went on sale 3 weeks after and they were not willing to pricematch it for me.
Due to Covid, I have only visited the garden centre. It was well stocked and the staff were friendly and helpful.
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
The man in automotive department was really helpful!
Deborah Howe is doing a great job creating and maintaining the plant centre at the Cranbrook Canadian Tire. I recently discovered Calatheas and now check regularly to see what new stock I can add to my collection. I really like how Deborah has used shelves and coat racks we can purchase in store to display plants. I have my I on the sprayer she uses, also sold in store. Distilled water for my plants is now available at Canadian Tire too!
I just want to thank Joanne for her help. Always friendly and cheerful. Always runs around the store helping me to find the items on my list. I can always count on her help and I truly appreciate it. She is at store #146. Thanks again
Great store but under stocked.
(Translated) Good service offer (Original) Bonne offre de service
Waited 25min for assistance in the sporting department .
Was ok
Lately I find that only a handful of employees care to be friendly and/or help you when you need it. It's been pretty disappointing to say the least the past few years but recently it's hard to find someone who doesn't look like they hate their job or even smile and say hello.
Staff very helpful in my purchase today.
Friendly service and knowledgeable, pleasant staff is what I have encountered at every visit to Chatham's Canadian Tire Store.
I asked two different customer service representatives to help me find an item. No help at all.
Has what i wanted and more
They were great, broke down on highway, limped my car there, they had what I needed (thankfully it was a basic repair) they have "curbside ordering" at their exit doors so there was no wait as long as I knew exactly what I wanted. The most helpful Canadian Tire I've ever experienced!!
Some of the people here are not very helpful. This place has what you need and then some. I recommend shopping here. Just make sure you speak to the right person.
This store is cluttered, dirty, some of the stock seems out dated, the staff is not as helpful as they could be. They are super friendly though. I just think this town needs a newer and a bit bigger store. This must be the only original Canadian Tire store left in the entire country.
Great selection. Like any other Canadian tire around. The aisles are always crowded with stuff and look sort of junky
Visited the outdoor garden Centre to pick up potting soils and manure for my vegetable garden.Not a person to help you; if you didn't fine it yourself you were out of luck. I usually fine it the norm for Canadian Tire in clarenville
Product in stock and sale price was great.
They didn't have what I needed had to wait a long time for service and by the time they did show up they had no room for me anyways not for at least 3 weeks I guess if you only have two guys working in the back
Fantastic
Great service..friendly and knowledgeable staff. They went the extra mile at every touch point from the floor to the leadership team. What a great feeling in a world where everyone seems rushed the Staff made us feel very welcome.
Great deals
Always a deal
Easy to find in Charlottetown. The store has a lot of what you need!
Always helpful staff, good deals!
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now
The staff was very helpful this evening
Good service once I was able to figure out which cash was open
Always have liked this store.Clean bright and has lots to choose from.
Correct
I wish I could spend more time here!!
Bought a really good looking, healthy rubber tree to spice up the office, and we get all our pet supplies for our shop cat here as well. Always quick and easy here.
It's a CTC - not enuf staff or they r all hiding
Good stock. Friendly and helpful.
The worst costumer service. Rude and unprofessional. Will never go back.
Well layed out, helpful staff
Always lots of tellers on so your not standing there all day love it
Great store. Super knowledgeable and friendly staff. I was really impressed with how clean it was and followed all covid protocols. I'll definitely shop here again. Highly recommend!
Update: All done at Brakes and Muffler! I don't need to change a new Caliper! Canadian Tire is good but customer service is not good! My car was bad for the rotors and pads. I had to change the pads to drive my car for work. So I came to Canadian Tire and I would like to book appointment to change the rotors and pads for my car. But they said: I had done a half job and they can't do it! It's weird? Big company will real rule? They said : I need to change a new Caliper?? but my Caliper is still good! omg I called to 1 (800) 387-8803 for complaint about that and they said: waiting a few minutes then 1 hours with no answer! I have an appointment with Brakes and Muffler, they are so nice and easy !. Bad service ! You're a big company but you don't need to grow up your business! Let's see your stock on the market!
Good friendly service
Friendly service helped me find electrical contact spray ????
Crappy layout
Don't bother buying paint from Canadian Tire because their paint mixing equipment and other paint equipment is always broken and also the department is unwilling to help you with any paint questions. Also very hard to get help from staff. You practically have to search for them. If one staff member can't answer, they "phone" another staff member and well you have to wait for hours for that person to come .....They never come.
Quick service. They email you when item is ready. put parking space and phone # in the email. That's it then they bring it to your car.
Has lots of variety household goods sporting equipment , outdoors for the house and camping supplies . Xmas decor is out too !
The Chatham store actually had what I was looking for, imagine that! 2 stars are for all the times I have to walk out and go to a different store
This Canadian Tire store is excellent in Elliot Lake Ontario
Very friendly hard working staff and good customer service and a very clean store and their manager Keith looks like Jay Leno.
Great staff
Fine. Keith
I would've given 5/5 stars, but their car batteries are garbage. I have bought 7 RV batteries over the years and every one has failed within 3 months of the warranty running out. You can never get a straight answer, when you ask when the acid was put in because that is the day the life of the battery starts . It could be a year or two before it is sold shortening the life of it. Myself being a commercial fishermen I like to have a couple of dry batteries in storage in case a battery fails. It isn't a big deal to put the acid in them yourself.
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
Good place to shop
Awesome staff!!!
Their curbside service leaves everything to be desired.
Service was great when we did get some but they need more staff in the holiday season. Almost an hour to buy two treadmills. Pickup area is a great addition to the new store.
Great store. Lots of parking, lots of isles. A HUGE amount of stock.
Lots of stock found what I needed
It's just Canadian tire .
Hope they build it soon.Can't wait !
Bad experience getting new tires installed . Im very dissatisfied with the service I received . It started off my appointment was pushed back in time . Then to be upsold on apparent issues with vehicle I was already aware of simply wanted the tires installed and winters taken off. Then after driving the vehicle about 30 kms noticed a wobble from rear tire to arrive home and literally find all the wheel lug nuts about to fall off could turn all with my fingers. I am aware you have to re torque after 50 km but these were clearly missed as all other wheels I checked and turned slightly with my torque wrench were tight. It's a good thing the tire didn't fall off and my wife and newborn weren't in the vehicle. Less than satisfied.
Typical Canadian tire service...
Lots of choices and great prices
My favorite store
My local, "2nd home away from home. "my love for CT has been a long one." 2 things stick out the most, service and especially return or exchange of products, something happens a product breaks and with your receipt you op in to exchange it or refund it. This is handled immediately upon coming in to the store. It's so so simple. This return policy Is the best in practice as it is in real life. And from a loyal customer of 30 + years this service policy should be implemented throughout all such big box stores. Really, " please the customer and you'll have business from them for life." SR
I love the huge amount of product the store offers and the prices are actually very good when they have a sale one... which is weekly. However... customer service can be pretty suspect at times. It seems like some staff don’t really want to be there. Update -Recently I have found that the guy that works in the hand tool department to be quite accommodating in helping me find what I was looking for. Automotive seems to be hit and miss.
Bunch of Retards working here. Train your staff better!!!
Na they never valued fired people they were happy to get rid of me and give the crazy chick my position. Not knowing they rub it in my face. You fire me because I carve my ex Alexa/Lex name in my arm. I want more the two week pay out. As you call me shop lifter with out no reason fire me because I want to express my dead ex name.... #same as crishtians oh wait Canadian in the name
VERY GOOD STORE..
(Translated) Don't even take replacement parts for their own products; here a $ 10 coin for a compressor. The seller trying to sell me a brand new Mastercrap compressor again, for $ 160 ... Are you walking to commision by any …
Poor service.
I Bought wood pellets and large storage containers. Staff are Always helpful and Friendly at this store. I've shopped here for many years and enjoy it.
Curbside pickup is fast and friendly. BAM. 5 stars! Customer service is in top of reviews.
Different fiyer than Toronto's
Friday, 13 people in line ,one teller, not impressed
Extremely wide selection and very good prices when on sale.
Friendly service. should sell fishing licenses as they sell lots of fishing gear.Prices seem to becoming non competive in all departments.
The only thing that I don't like at Canadian Tire is trying to find an employee to help
Staff friendly and helpful
I quit shopping at Canadian Tire when I was living in Kamloops due to poor customer service. What a breath of fresh air when I arrived in Cranbrook. The guys in the automotive department were amazing in getting us set up with new Winters …
They had what i was looking for on the shelf and was out the door with no fuss.
Last Sunday, September 5th, my husband had a situation involving major damage to 2 tires of our van. After managing to get a ride to your store in Courtenay, he was amazed at how wonderfully helpful the team was in the tire department … the service was incredible… the best ever! A huge thank you from Kevin to the team who worked that afternoon in the tire department!
My tail pipe came loose on the hightway just before the cut off to Fort Erie. I went to Canadian Tire and the gentleman said they could not help but would take it off so it would not spark and suggested a muffler place in town to go to the following day. He said it would be cheaper there than him ordering in all the parts. He was correct. My son took the car the following day and was please at the service and price. If it were not for the service guy taking the time to help me I would have ended up spending double or more. I go there for everything I need now because he was so helpful and caring.
Absolutely shocked today going into Canadian Tire Cranbrook. Cashier kept taking mask on and off. Touching her face and the phone, computer and credit card terminal without sanitizer. Manager (!!) walked past me coughing with no mask on. I counted at least 4 customers in 15 minutes with NO mask on. With so many travelers from out of province before the long weekend, this is more than concerning. This store is just inviting a covid outbreak in our small city. I’m done shopping here until covid is over.
I did an online order to pick up at Canadian Tire. I was not told I needed a number to be able to pick up the item that I had already paid for. I had to go back home to look on my email to get the number. Not too happy about it. But when I went back a nice young gentleman got it for me no problem. Whoever was at the service desk didn't seem to want to help me out at all and I said well I have to go all the way back home now and she never said anything! ????
Helpful
Clean , well laid out
Great service
Great service at return station. Very polite . No problems
The store is a little chaotic at the moment as renovations are taking place. Shelves are empty in a lot of the aisles, and their covid protocols seem to have lapsed as there was no hand sanitizer available. It appears that the shopping carts are also no sanitized after each use by staff. We had to ask for wipes to clean the cart before using it.
Found what I needed quickly and fairly quick check out
Horrible
I was given a rain check and was told an item would be put on order as there were none left in store. It has been a month, I have called twice, and the item was never ordered. The situation isn't being handled with any professional courtesy to their customer.
Great store
Not too happy with their credit department, actually not happy at all
Went to have automotive work done. Fast and friendly service!
Always a pleasure to see the staff, very easy to get along with and always helpful
Staff is so friendly and they know where things are.
Lots of variety, from auto accessories & parts, to hardware & housewares, to seasonal & sporting equipment.
My visit to Ft Erie ctc auto service ended with complete satisfaction. The service manager was a complete professional giving me more reason to continue using their department. Thanks once again.
Great service
(Translated) Good (Original) Bien
Great customer service but the bathroom was disgusting... They have signs everywhere about wearing masks and physical distancing, but the bathroom makes them look like hypocrites.
Typical department store
I sometimes have a hard time finding someone that works there.
Everything you need
a lot crowded. needs some organization
came for an oil change. they brought it in changed oil parked it. paid my bill ,went outside and wouldn't start. they say it now needs a starter. never had a problem some wires hanging from under dash. i told them i will take it elsewhere so they pushed it outside in middle of firelane with the keys still turned on and left it.
Customer service is almost non existent in the tire section. Good thing you can check stock and order online...
Pretty accurate website when it comes to checking stock of the local store
If you don't know where something is all you have to do is ask any employee and they can tell you what isle it is in very simple shopping and they go out of their way to help you
(Translated) I find the store in a mess ... Especially in front of the seasonal / sports counter ... I often ask the clerks for help to find an item and people always come back to me saying: have not found it ... Moreover they have plenty of external warehouse ... The other time I wanted pool chlorine and had to have it delivered from another warehouse ... lala at one point ... I change to Canac .... good day (Original) Je trouve pomal le magasin en bordel... Surtout devant le comptoir du saisonnier/sport... Je demande souvent de laide aux commis pour trouver un article et on me revient toujours en me disant: ont le trouve pas... De plus ils ont pleins dentrepot externe... Lautre fois je voulais du chlore de piscine et ya fallu que je le fasse livrer dun autre entrepot... lala a un moment donner... moi je change pour Canac.... bonne journèe
Very helpful staff
clean store, friendly staff
I bought a dart board thete
Great store
Incredible staff and managers always. - Coming from Vancouver!
There are very helpful staff, great deals and hey, it's Canadian Owned.
The help we received was fantastic.
Its very close to where I live
Big can tire lots of square footage put some time aside for this store it takes time and a great outdoors section with real rifles
I'm pretty sure my cats gay now after I bought a flea collar from this store but he's a lot more friendly now and seems to have a much better sense for fashion so all in all pretty good store
Good for tools
By far the worst Canadian Tire outlet ive ever step foot in. The service is a snails pace and good luck getting through to the automotive department. Youll have better luck getting through to the White House with Joe Biden answering the phone directly. Other Canadian Tire stores ive been in have been quick in and out with great service but this one doesn't even deserve a one star.
(Translated) Bad services. 3/4 of the employers are contrair and the accessories just come out of the Dollorama (way of talking because nothing lasts long) (Original) Mauvais services. Le 3/4 des employeurs sont contrairie et les accessoires sortent juste du Dollorama (façon de parler parce que rien dur longtemps)
the new store is huge. it's lost it's homey feeling, but that will come about as people get used to it. the prices are up noticeably from the old store. even the sales are a bit anemic. the staff seem to know the stock better and seem a bit more helpful. the location may be a good one for people in south courtenay, but not as good for ppl up island, in the rest of courtenay and comox. my guess is that will see a marked drop in traffic as well as a do in sales due to the higher prices. all in all, the new store and staff are pretty good, prices well come down and then that leaves most of us having to fight traffic to get there.
The cashier was not a very nice person.Things that she rang in were not what we were told the price was(lot more expensive)& she was not happy in trying to solve the problem & helping us.We were ready to leave all our stuff there until she came around.For sure if she's there next time I will go to another teller.
Pretty good for a small store
(Translated) Lots of choice, very clean. We were well served. It is a Canadian company that deserves our encouragement. (Original) Beaucoup de choix, très propre. Nous avons été bien servi. C'est une compagnie Canadienne qui mérite notre encouragement.
Liked the curbside pickup.It was perfect.Thanks Ladies of CT Wallaceburg
Great
this place is the other one that needs to be closed down.... no customer service, or little with attitude. Thanks home depot ...
excellent service
Found some solid motorcycle gloves on clearance, was pretty stoked on the price.. But that's Canadian tire, crazy sales that seem to have no rhyme or reason but who doesn't like when you go in for something and it's half the price you anticipated paying
Have not been impressed with any Canadian tire in quite a while.
The plant section is amazing!
Great store, very nice staff. Tire department was very nice and efficient, but, having the entire staff go on lunch break between noon and 1pm. I wish someone would have said that when I was speaking to them earlier in the day. Still, great people, very nice.
Excellent sale prices, hard to find anybody to help with anything
Great nice sales!!
Good black friday deals
Love shopping at canadian tire! They have everything! Great customer service!
Found products online that said they were in stock at this location, but when I got there they couldn’t find the items. Staff isn’t very knowledgeable around the store other than the service department, but they have a great tire warranty program.
Best selection I've ever seen in this store
Bought a TV, a young man got a dolly for me and brought it out to my car and loaded it for me. Very helpful. :)
Great ????check out boots!!!
Lots of help to find what you need in store good service
Staff are indifferent to being helpful
Always long lines to cash out.
Couldn't find someone to give me a price on a lawnmower
Great Service
Good