Reviews of Springwater Garden Center (Gardener)

Pam Towns

Love this place! Staff is always friendly and helpful. Excellent service. Will be going back for more flowers and shrubs

Madison Byrnes

good selection of plants and decorations.

Cheryl Fry

The staff are very helpful and friendly. There is an awesome variety of beautiful plants for indoor and outdoor.

Fr Fur

Staff was really helpful! I was able to find what I was looking for and more! They have a huge variety of seedlings at a great price for your garden!

Care Rasca

What are the rare plants able. Pls. Help. We will be driving all the way from south.

Eva Brown

Great experience at Spring Water Greenhouse... Beautiful collection of tropicals and succulents ! Defiantly recommend visiting if you are a plant enthusiast you won't be disapointed :)

Alicia Roper

Helpful staff. Beautiful items

Jaclyn Warren

Wonderful garden center. We learned a lot about what we can and cannot grow with a quick description of our property. Our garden looks gorgeous now!

Phillip Brown

great place for gardeners fantastic service

Hamilton exotics and floral

It's well worth the drive to spring water Awesome plants and all 50 percent off right now

Usha

This is by far the best customer service! Best products! Great prices in spring water. Wonderful owners!

Ruby Butt

Don’t answer the phone and won’t return any messages So guess I will not be shopping there

Maggie Pincoe

Friendly staff, great selection of trees, shrubs and plants. Easy access, lots of parking, great prices with various specials throughout the season.

Dennis Madison

Great selection - never seen some of the Hot peppers they have anywhere else. Friendly & knowledgeable staff.

Doug Wilson

Picked up some chicken manure fertilizer. In and out in no time. Very helpful.

Micheal Mason

Such a great local business! Everyone here is so friendly and knowledgeable.

M. F

I wouldn’t even give one star. The owners (assuming they run their own social media account) were incredibly rude when people were asking questions about opening times and protocols, given the current pandemic and Mr. Ford’s first announcement about curb side only business. To go as far as removing all my posts with the correct government information, and then restricting my access to your page. Very unprofessional. I will not shop here and encourage others to go elsewhere as well, and be treated with respect during their inquiry and shopping experience.

nina badea

Wonderful atmosphere

D K

Great selection...Great service, I'll be returning!

Natalie Walls

Beautiful selection

Roger Frost

My wife had a very unpleasant experience with staff. This is the email she sent which did not warrant a reply from business Good Morning It has been 2 months since I put this order in for soil and seeds. Then cancelled the order with an asscociate at the store. My cedit card was charged and I have waited and been nothing but understanding during a very stressful time at your store. I spoke with Steve on June 15th . We dicussed the issue and he had said to come into the store to address the problem. I had said I was more than happy to get a plant from the store instead of a credit on my card. I went into the store on May 18th. I was approached by Leanne, when I reached the spot on which I was asked to wait.. I have never been treated so rudely and unprofessionally in my life by store owner/employee. I have bought my plants every year from Springwater over the past several years. That will never happen again. I will now go elsewhere. I still have not heard from anyone regarding this issue and still not been reimburst for my purchase. A friendly greeting and perhaps a plant to walk out with on May 18th would have been the kind thing to do. Regards Brenda Frost

Simba kapeta

This is the place to go for cactus and succulents. Owner and staff are very friendly & welcoming., they all took time to have a chat and make sure I found everything I needed. Will definitely be stopping by again soon.

David Allman

Line up for herbs only to find out they don't have what you want ...waste if 30 minutes.... people online to buy1 item...others for planting gardens and want to take time to look ... separate us and speed things up

Val Lougheed

Friendly and knowledgeable staff!! They all offered to provide assistance. Awesome customer service! Thank you!

Jennifer Abolins

Great selection and friendly helpful staff

Snježan Oruč

Very good

Paolo Beltrano

Bought five emerald green cedars from Springwater Garden Center. Four of the plants have done really well since being planted and one of them is unfortunately practically dead. Upon delivery of the trees, I immediately noticed that one of them didn't look as healthy as the others. Instead of being a difficult customer and making a fuss, I figured I would stay quiet, plant it, and eventually the tree would come around. It hasn't. When my wife and I contacted the store and sent them pictures of the tree, instead of being offered a refund or credit for a replacement, we were sent a distasteful email which basically placed all blame on the customer. There was zero willingness on the part of the garden center to even work with the customer in the slightest of ways. One would think that maybe Springwater Garden Center would have been a bit more polite at the very least after we had spent $1200 on trees. Yes, sometimes when you buy plants, they aren't all going to thrive - that's a risk you take. Their products are fine overall, but their customer service leaves a lot to be desire. I would have likely been better served speaking up upon delivery. Lesson learned in two regards - 1) never accept/buy a product which is even slightly below your level of satisfaction, 2) I won't be spending at Springwater Garden Center any longer and will not be encouraging others to do so either, simply due to the fact that their seems to be very little regard for customer satisfaction.

Susan Lepard

Not much stock because of covid. They are doing g their best

elizabeth johnstone

Very good selection knowledgeable helpful staff.

Tom Spivak

Limited selection, limited staff

Kimberley L. Bonham

Love this place!!

Bruce Agar

Very knowledgeable owners.

Al Parker

Great prices and service

Bonnie West

Good variety of plants..price Is good..very helpful and friendly staff

Diane Mitchum

I love this place....the staff is soooo friendly...the plants are healthy. And let's give props to Lilybelle ????

Ken Henderson

Very well stocked and staffed with lots of parking.

Attenborough Helena

Staffs here knows almost everything about plants and gardening. Great place!

Pauline Hilary

Great individual pricing. Wanted more of a mixed basket....not available as well as certain colors in certain plants.

lois peters

Great garden center and very helpful.

Mackenzie Boucher

Their plants all looked extremely healthy and everyone was very friendly. The prices were great, and a lot cheaper than other greenhouse box stores. I've definitely found my new plant store to shop at.

Samantha Skanes

Beautiful selection and employees are helpful and very nice.

Terrilynne Bannon

So friendly and helpful. Love their succulent selection! :)

Elizabeth Sawyer

Really excellent. Well worth any extra cost.

Maureen Magnusson

Excellent customer service.

Dawn Warburton

Fantastic, helpful service, amazing selection of succulents and tropical plants, really impressed!!

Donna Thompson

Very courteous and helpful staff. Their efficiency keeps a very busy clientele findings during purchasing what they want . Will shop here sgain

Karen B

Worth the drive to SPRINGWATER!!!

Meghann W

#1 in customer service & the most fabulous selection of plants and garden decor. If you're looking for succulents, look no further! The array of succulents can't be beat.

Teri Lyn

Wonderful service every time!

Richard Upshall

On May 21 my wife and I purchased some flowers including a flat of impatience. We spent $159.72 in total. Every plant from the flat of impatience died. They were difficult to remove from the plastic containers and were dry. They later showed that they were being eaten by some infestation. We have planted impatience flowers for years and these were the worst. In fact, a neighbor on our street also bought a flat of the same flower from your establishment. She too had the same problem. Very disappointed at the quality and found your prices higher than other nurseries. Richard and Nancy

S Fanson

Lovely place. Perfect size. Great products.. quality plants.

Robert Smyth

Enjoy going here every spring! Very good garden centre.

Tammy Smith

Very nice ..love shopping there

M ADIQUE

Very accommodating owner and quality selection of plants

Tanya Melo

super friendly beautiful plants

Jeff Rempel

Great very helpful staff and made sure everyone was social distancing.

Alyssa L

One of my favourite garden centres to visit! They have an amazing selection of succulents and tropical plants! The staff and owners are extremely knowledgeable and are always willing to help you with all your plant needs.

Cameron Pittock

Great staff always willing to help. Great prices and selections.

Guy Larocque

Great place

Dinah Placido

Great and different variety of flowers. My daughter loves Lily the Dog.

Brenda Anderson

Not alot of inventory

JT Masters

Small local nursery. Nice selection

Ashley Pendyk

Always amazing!

Deanna Langan

Very helpful.

German Foodie

Staff went beyond their duties today. Very nice place

Sebastian Mueller

Great selection and reasonably priced!

Nancy Bigelow

Extremely friendly and helpful (knowledgeable) staff. Quality nursery stock.

Hermosa Presidenta

Small business with fairly decent prices who run sales ocassionally. Haven't had a single plant die from here. I even got a hitchhiker anole in one of my plants that I ended up finding a home for.

pat duncan

Very helpful people

Kimberly Felipe-Muldoon

Staff are very friendly and helpful.

Susan Best

Knowledgeable and friendly staff. Beautiful products.

Anne Rumney

Staff was very helpful! Lots of variety!

Laurie F

Passive-agressive, rude business. I asked FOUR questions and was told i’m harassing. I recommend the employee who answered me to look that word up in the dictionnary.

Danielle B

Great curbside service (under circumstances) and safety in mind. Got beautiful plants, well taken care of and great prices. Will be coming here more often for sure. Thank you!