Here you will be able to see all the feddbacks of real people who are buying the products and services of Barrie Honda Powerhouse (Gardener) near Barrie (Canada).
At the moment the firm gets a score of 4.4 over 5 and this rating was based on 127 reviews.
You may have noticed that the average score it has is quite high, and it's based on a very large number of scores, so we may say that the score is very reliable. If people have bothered to leave their opinion when they've done well, it works.
You know that we do not usually stop to write tatings when these are good and we usually do it only if we've had a problem or incidence...
This Gardener belongs to the category of Motorcycle dealer.
Friendly sales and service staff
Great customer service. Nice selection of Honda goodies in this showroom.
Very friendly and helpful. I will come back!
Big thanks to Craig at the Power House for helping me out on short notice before a race weekend with some last minute service needs. They were able to accommodate me last minute and were expedient with the service. Thanks Craig!
Great service
Good
Showed up an hour before close on a long weekened with the expectation of having to leave my tire and rim for the weekend to have them mounted. The guys took it in right then and had it mounted and balanced in no time. Great customer service. Highly recommend Barrie Honda Powerhouse.
Friendly people, clean environment
Great service and sales staff.
All things Honda!
Very knowledgeable staff that were polite and welcoming upon arrival.
Alex Hubley in sales is a great dude. Go see him for all your toy purchases
Very helpful with my motorcycle needs
The service I received today was second to none. The few employees I met were extremely knowledgeable and friendly. This was my first purchase from this dealership and with the experience I had today, it will not be my last. ;) I'll get that Goldwing one day! Stuart is an outstanding member of the team of which I had the pleasure of dealing with today. Thank you, for your all your advice, help and guidance in purchasing my first bike! Secondly, regarding the review below. We're in the middle of a PANDEMIC, have some consideration, take your head from out between your legs and think of others for a change. Put yourself in their situation and what they're dealing with at this time. They have just recently reopened and are short staffed.
I bought a new CBR 300 in March and couldn't be more pleased with the over all experience coming into my first service. The dealer was very patient helping me to understand motorcycles and what to look for as a new rider. Many other stores tried to push me into motorcycles much larger than I felt comfortable with or out right ignored me. Even after the sale was made they worked with me to get around my work and school schedules for pick up in the same friendly manor as before. In addition coming in to schedule service was a breeze and they had no In issues answering questions and taking a look at the bike immediately regarding a concern with a bolt. Unfortunately calling the service desk at one point did leave me with a 10 min wait. However when I called the sales representative directly I was always able to get a hold of him or have a call back in a reasonable amount of time.
Awesome experience dealing with Stuart a couple months ago when buying a motorcycle. Professional dealership, highly recommend Honda Powerhouse.
Terrible sales service!!! Has gone down hill from 2 years ago.
Helpful and efficient staff. Very quick and courteous at the parts counter.
I purchased a bike from Barrie Honda Powerhouse over the phone. Sid in sales, treated me courteously, fairly and very efficiently. My transaction was smooth from phone call to bike pick up with no surprises.
Expensive but give you ok services
Thanks Scott and Jason.
Had to basically beg to to served. Was not interested in selling me a Motorcycle.
Want this
Great staff
Excellent prompt service.
Pro-feshh ???? boys are solid
Met with Alex (salesperson) he was very helpful, thorough and knowledgable about the bike I bought and the service requirements. Thank you Barrie Powerhouse for an excellent service experience.
Great sales and service staff
Wasnt helpful
People are friendly, lots of cars (used ones too), bikes, generators and gardening equipment
Friendly and great service
Great service!
Awesome selection and attentive, knowledgeable sales team!
Sid is one of the best Salesman and Customer service Representatives that I've ever had the pleasure of working with. Always a pleasure.
Just picked up my new CBR650r. Sid was an absolute pleasure to deal with.
Low pressure show room, lots of new (and a few used) machines on the floor.
The staff at Barrie Honda Powerhouse are super helpful and friendly! Every Honda I’ve owned has come from Barrie Honda and they have all been great!
Have purchased two vehicles from Alex. A dirt bike and 2 years later a sidexside. Very helpful and accomodating. Appeared to do all he could to get me the best price. I'd certainly recommend him and his team.
I just want to share my experience with Barrie Honda used car dealership. It was a good with price but the Cari got from them it was just three year old and 45322 km driven, i bought this car 76 days before i drove just 356 km and it was 4 time i have to boost battery from other car. For that I went to dealership first time there was sales person wasn't there second time i went there and service station was closed after they said you have to pay for even i check the car. Same time my brother bought car from Toyota from Toronto they check my car even free because of my brother bought car from them. it was good service from Toyota but not from Barrie Honda. I am just sharing my experiance.
The pave for your Honda needs...
Great place to have a coffee during my ride!
Great customer service!
Went for seasonal services. John was very professional and helpful.
Went there got lots of help and walked out with a bike great staff :)
I just picked up my new cbr500r and was very pleased with the knowledge and treatment I received from Stuart. If you are in the market go and see him, you will not be disappointed.
Closes way to early on weekends
Nice bike
Special thanks to the Service department for rushing parts & getting service done quickly.. Find them very reliable on their work.
Will is the man
Nice people. Know their product. Good service.
Huge selection
(Sid) is a sale man that he doesn’t know how to close deal with customer on the spot he gives them days and weeks to think on it and customer change his mind after that , keep delaying delivery day customer for no reason just because he thinks that works for customer, so that means his not professional to be working in honda and destroying there name should be working in small motorcycle shop not in honda , plus that he have a very bad communication skills he doesn’t follow up with customer so he lose the deal & commission! Stay away from him !!
Great service! Very friendly :D
All the toys a man could ask for.
Staff don't seem interested in selling you anything. I had to basically beg them to sell me a bike.
If anyone is looking for great service, looking for information about a part for their bike, quad, lawnmower, generator, weedwacker, water pump, Barrie Power House is the source. They have amazing mechanics that know how to do the job right. Especially if you need tires change and not having your rims damaged when they change them. Craig and the boys will make sure your taken care of. I know when I need parts or have questions they are the place to go. They also have great deals on oil and other items you always need.
Great customer service. Got me what I needed. Fast service.
Great people working here. I really like how the staff takes care of their customers and will make sure we walk out satisfied. Last year, I bought my first motorcycle here. I'm now going back to get parts and see myself buying from them again.
Bought a Honda generator very good knowledgeable salesman showed me how to work the ins-and-outs of it help me get in the vehicle definitely will be spending more money and time there
Good service and selection
Bike shopping..... It all stopped when I met Todd Stuart. Amazing service and awesome service from all department's. No pressure like other dealerships and very honest. I will be a Honda rider and barrie powerhouse customer for life. Thanks everyone.
Helpful staff with all the parts you need to do your own repairs. A great line of power sports vehicles.
Absolutely love this location. I've purchased 2 motorcycles and several vehicles from Barrie Honda. In regards to sales, I highly recommend Alex. And in service/parts, ask for Jonathan. You will have a fantastic experience.
Always great service!
I’ve made quite a few purchases from Barrie Honda powerhouse. Stuart and his team are phenomenal to deal with. Great friendly staff that care about their customers. Certainly recommend them for quality Honda products and service.
My Honda atv was under warranty and had a problem took it to my dealership near my cottage in Lindsay they were useless. Took it to Toronto and they sorta blew me off took it here they fixed immediately they even replaced one of the sticker that was missing on my machine. Best Honda dealer ever will always be going there from now on.
Always a Great experience
Service was very friendly. Didn't feel pushed into any decisions or pressured into financing.
Brought a 1000eu to get tuned up. They told me it would be a week. I told them I was in a timeline they assured me no problem... Three weeks later as after back and forth phone calls assuring everytime I called it was going to be look at that say,I phoned them and asked if it had been looked at yet they said they've been busy...i said that's fine I'm coming to get my generator I'll bring it somewhere else.. They gave it to me in a box... disassembled, in roughly 40-50 parts and than tried charging me for repair work lol. Terrible place. They realllllly don't care about customer service or any of that stuff.
I have bought a few Honda products from here. Always had great service
dropped of my generator to get serviced, they did it in the timeline that i was hoping for and the price was fantastic. thumbs up all around on price. time and service.
Excellent client care. Welcoming and very helpful. Timely responses to any questions.
I wish I was able to provide a rating lower than 1 star. It's disappointing the customer service these days. This is a problem with with "Powerhouse" and the Honda dealership. There doesn't seem to be a cohesive connection between the two. Not only that, there are incredibly rude people that answer the phone. I've been hung up and asked to leave a message 3 times. I understand that labour is the number of cost of a business but when it starts to consistently impact the experience of the customer then you have to ask yourself, should you hire another person to support what appears to be an already overwhelm staff.
The have the fun stuff and the work stuff.
Great place to buy whatever OEM part that I need for my bike(s).
Always helpful. Busy place.... I'm commenting on the motorcycle side.
I dont own a Honda but because of the great service I still deal with Barrie Honda
Wonderful service, Stuart the operations manager really knows his stuff, any questions he politely answers. Parts dept. Is there to help you, got hardware for my 1990 xr600r with no hassles, great dealer.
Great bike shop . They are very helpful
Purchased a Honda lawnmower....pleased with the sales staff and good inventory . The product line was explained very well by the staff .
I brought in an older bike which I needed some assistance with and Wow. The service department was extremely helpful and tuned up my bike, replaced my front tire and adjusted my brakes all in a timely fashion. I am very pleased with Barrie Honda Powerhouse.
Service is the best there. Always willing to help make you you are getting what you need, not just what you think you need
A great place
Amazingly friendly staff! The guys at Barrie Honda Powerhouse make you feel important from the second you walk through that door.
Got a great deal on my first motorcycle, they made the whole process easy and low pressure. Much appreciated guys, spring won't come soon enough now.
Stopped by the dealership for the first time today. Great atmosphere, friendly staff and a well stocked supply of parts and accessories. Ended up buying some Honda clothing. Spoke with Stuart about a new bike purchase. Extremely knowledgeable and not pushy. I live in Toronto but I think my next bike purchase will be at Barrie Honda Powerhouse.
I bought a 25cc trimmer which started on the second pull. Friendly people and good service. The paperwork didn't match the product.it was like buying a vehicle.
Great service, price. Pick up delivery, on time, couldn't be happier. Highly recommended.
I went for an oil change and paid for a full inspections and other non sense. Bill came in over $150.00. Also found a scratch on my mirror that wasn't there before... doing the oil change myself next time!
Bought a 2016 F6B off Sid, great experience all around. Would do business here again..
Excellent, friendly and prompt.5 stars.????
Never had a problem. Always pleasant
Large showroom, sales oriented as usual
Excellent dealer, very helpful good service ????
Spoke to Alex today and he did such an amazing job I purchased the Crf250l that I'd been thinking about. Can't wait for spring to arrive. Lol
Great customer service. Alex and the prep guys were very professional, knowledgeable and easy to deal with. I highly recommend your next Honda product from them. A happy new Rancher owner..
These people are awesome They have performed work on my XR that was above my expectations. If you have questions, they have answers. My best experience was they went out of their way to give me an owner's manual for a bike I bought at another dealership! Who does that? I will continue my relationship with them and recommend them to anyone! Thanks Power House
Bought a bike from here, service was excellent
So many toys....
Sidney is the man.Makes dream come true.Seven star dealer with service number one.
Stuart is THE man to get you on whatever you're looking for. If you don't go see Stuart you're only playing yourself.
Always a pleasure to stop in and hang out with the staff.
Sam went beyond expectations to get my bike fixed, staff are extremely helpful
Had a great experience purchasing two Honda 250RX from Stuart. Stuart is super experienced and knowledgeable about his Honda products. He's also a genuine nice person. Definitely the guy you want on your side when making big purchases like this. Thank you Stuart for all your help! Much appreciated! ????
Good service, friendly staff and always eager to help in any question or problem you may have
Craig and his crew are great to deal with !
I recently purchased two Honda CRF 250L from Barrie Honda Powerhouse. As a beginner to off-roading I had a LOT of questions. I spoke with the sales rep Alex H, and he made sure I had everything answered. He is very knowledgable, answering every question I had while explaining it in ways I can understand. Not only did I receive excellent service inside, but Alex made sure that everything was as it was supposed to be before I took the bikes onto my truck. Financial details and everything went perfectly. If you're looking for a good place to buy an off-road bike go see Alex H, at Barrie Honda Powerhouse!!!
Good Day, The Five Stars is for Alex Hubley and not for the dealership who remains understaff and overworked which leads to many delays and frustrated customers as myself. Alex remained professional and more important to me truthful and followed up. I highly recommend to deal strictly with him, the other staff clearly is overwhelmed and tell story's to Anger customers to respectfully get us off the phone but create a bigger issue down the road.
I seems that I’m not supposed to buy a Honda motorcycle. At least from this place. I went on a Sunday the first time and was surprised that they were closed. Wouldn’t it be logical that people who work a regular job go looking for toys on the weekend? My mistake I guess. Next I tried another day to get there and arrived shortly before their posted hours of closing of 5:30pm only to find the door locked and the lights off. Apparently it’s okay to cut out early and neglect clients. The third, and final time (I won’t be back), I arrived in plenty of time. A quick walk around the showroom looking for the one bike I was interested in looking at left me disappointed. They didn’t have it. I went to the two receptionists sitting there and felt like I was intruding on their time when I asked for a brochure on the bike I had come to see. Rather than get me what I had asked for she went looking for a salesman. The one remaining told me they could order it for me. Who buys a bike without seeing it first? When the first one returned she informed me that both salesmen were busy with other clients. I now know that a Honda motorcycle just isn’t in my future. At least not from here.
Amazing and knowledgeable staff with a great atmosphere!
Great service and prices
This is the only Honda dealer I buy my parts ATV parts from. Fantastic staff and have always been friendly and quick on looking up parts.
How many times does someone have to call and get service? 5 times in the past hour, and "no one is available to take my call" So should i drive 30 minutes (one way) to order a part from the desk? And have to come back at a later date to pick up the part?
I always have a good experience at this Honda powerhouse dealership. They are very accomadating and always pleasant
Worst dealership stereotypes!
I'll drive an hour+ every time to avoid having to go to the local dealer. Quality service!
Got my Crf 250l here. Stuart was the guy who took care of my stupid questions and helped me get what i wanted lol. Great service.
Anything you need is there!!
Stu is the guy you wanna see....very helpful and will definitely go back to buy any future bikes because of him. Made the whole experience great. Great with kids too my boys always ask to go back and see stu.
I dealt with Stuart Todd in buying my first ATV. He has great knowledge of the the ATV line up and it was a pleasure doing business with him.
I went in to get parts for my old snowblower ended up buying a dirt bike.
Bought a generator from them several months ago, but kept forgetting to post my review. Fairly priced product for a great product. In stock, ready to go right off the shelf. The British fellow that I dealt with (Stuart??) was great, very knowledgeable on the gen, brought it outside and showed me every feature on it and started it up. Couldn't ask for better customer service! Cheers!
Good service department. Work was done well and on time.
In there today to see the new Gold Wing. Just came from a demo BMW ride and was ready to talk. No one wanted to talk to me. Had a coffee, sat on the bike, hung around better part of an hour. Sales guys took others after me but no one asked if i need help. Too bad. Real nice bike. Will deal elsewhere.
Great sales and service culture. They really aim to please!
Have what you need
I use to work there
Not get perfect deal
I was just there seriously to buy 2019 1800. I met Sid. He doesn't know anything about the bike. He was very rude.
One star I know many people who winterized and stored their bike at this location over the winter. While other shops were able to return their customers bikes with contact delivery. Barrie Honda has chosen to close the doors, ignore phone messages and emails. No time of delivery to date has been forth coming. Comments of poor service are being deleted. Very sad business practice with no open lines of communication to their clients.
Just picked up my new Honda rancher. Very pleased with price, performance and delivery. I have purchased 3 machines from the power house and have been very pleased each time. Well done!
Customer service was none existant. Stood alone on the sales floor for a few minutes before turning around and leaving.
Salesman top-rate. Managment unwilling to negotiate price. Very poor management.Felt sorry for for salesman.He did a fantastic job very comfortable person to talk to. I'm sure salesman had good training but now they just have to train their managers. Salesman five stars management 0
Sid the sales person was on lunch when I walked in, cut his lunch short to look after me, that's service.
First time for service at Barrie Honda Powerhouse for my ATV, fast and friendly team. Did not perform service which I asked for and did not require which was appreciated and saved cash. Will be back! Thanks.
Was great took money just fine
Good ppl