Reviews of Canadian Tire (Gardener)

TonyLimonade

(Translated) The advisers are great, it's been like 4 times I've asked what oil it takes in my chare and it's always the right one! The more I go there, the more I become a good man ... But for the better! (Original) Les conseillers sont super, ça fait genre 4 fois que j'vais demandé quel huile ça prend dans mon chare et c'est toujours la bonne! Plus que j'y vais plus que je deviens bonhomme... Mais pour le mieux!

Jean Boucher

Great customer service.

Brigitte Pelletier

(Translated) I have quality service because I had hooked parts I had the clerk and and very happy call from the DIY part service (Original) Moi j’ai un service de qualité car j’avais des pièces crochets j’ai eu le commis et et appel très contente du service pièce de bricolage

Marly Davey

It's a great place to shop Cashiers are always friendly If your looking for something specific you will always find a worker to help you out. It sure will be nice when this COVD19 is over so you can roam the isles freely. They also have Curb Side Pick Up ☎️

DieuDu Jambon

Never had any problem with service here

Reverend Rob

UPDATE: my call to the Customer Contact Centre didn’t resolve the problem but I called the Bancroft Store GM who honoured the sale price and apologized for the inconvenience. I’m a happy guy. And I didn’t have to build the Log Splitter which is a huge win. Original Post: I had been waiting for a log splitter to go on sale. I’d been saving up, and getting gift cards from family for birthdays and Father’s Day, but also decided to get a CT credit card to make the purchase happen. So I went into the store last week and I approached the customer service clerk and explained I wanted a log splitter that was on sale and needed a credit application and she said she wasn’t sure if they were doing apps in store because of COVID. I didn’t like the “not sure” response but she said I could do it online myself which I thought was fine and was approved for $3000. So then I called the store to make sure the inventory that was showing online was accurate and explained I now had approved credit and casually asked how they’d get my credit card number while I waited for the card so I wouldn’t miss out with on the sale. The lady told I had to wait for the card and then asked me why I didn’t fill it out in store because then they could access my credit card number. I was quite annoyed now since the other staff member staff sent me away and I think it’s just because she really didn’t want to do the credit app or find out. Had I known they couldn’t pull up my account afterwards, I would have asked the lady to make sure apps couldn’t be done in store. So then I asked if they could put the a splitter aside for me and I was willing to put a down payment on it and the lady said that everything was first come, first serve. I was trying to spend $1399 and they didn’t even try to solve the problem that they created. Seriously, they didn’t want my $1399. I am expecting the card any day now but now the splitter I wanted is back up to $1799. I’m a loyal Canadian tire customer but this is experience has left me questioning whether I should start shopping somewhere else. I’ve got other complaints about catalogue items not even being in inventory but I think my post is long enough. I get that COVID has made things more challenging but I lost out on a sales item, and CT Bancroft lost out on $1399 simply because the staff member didn’t want to find out if I could do a credit app in store. That lady didn’t even try. I also drove 45 minutes to the store and 45 minutes back. A complete waste of time and this has happened twice recently.

Dave Pitre

Very poor service. Third battery in two years this time no warranty. Notice two batterys sitting on the floor. I told the guy at parts counter a dead battery does not start a car i was told thats not true. If there was no stars they would get that. The people that they soak by upselling its crazy

A. Z. (HappyX3)

Oh the employees at the Bancroft location are crazy great! They are so excited weather you're paying you master card or buying batteries feels like I'm wanted there every time I walk in!

YB

Excellent service

Clayton Varo

Bought a snowblower and made arrangements for delivery. Delivery day comes and they couldn't find it. Told me they must if sold it to someone else and couldn't get me another one. Them when I went in for a refund they giggled about it. Great job!

Tania Macleod

You always provide do what I need

stephan bergin

(Translated) A lot of service and have found everything (Original) Beaucoup de service et ont trouve de tout

Gaetan Belanger

(Translated) Found a bit of everything and service is good (Original) Ont trouve un peu de tout et service est bon

gerald willcox

Love Canadian Tire, Glace Bay staff is awesome, always helpful and friendly.

Glen Lewis

Pretty much always have what I go there for at a price I can afford. Also, I'm surprised at some of the reviews, since I've never had any real problems with any of the staff. The vast majority of the time the staff are a Hoot ! - My guess is that the staff's attitude is most likely a reflection of the customer's attitude ! . . .

John Stephenson

Groceries,dollar store and a pizza place. All good.

Hugo Ouellet

(Translated) Very good service, I had the help of an employee who took the time to research for me to find the product I was looking for. (Original) Très bon service, j'ai eu l'aide d'un employé qui a pris le temps de faire des recherches pour moi pour trouver le produit que je cherchais.

Carol Boulay

Always good service

Annick Savard

(Translated) Super good service! Comis and cashier always smiling and available to help! Good work! (Original) Super bon service! Comis et caissière toujours souriant et dispo pour aider! Beau travail!

Gregory Caines

Awesome variety and friendly staff

Alexandra Riverin

(Translated) Great (Original) Super

Scotty Camp

It was a great experience. I asked for and got assistance in a friendly and timely manner.

Yukon Diesel

Yep Id have to agree with J Char 100% on this very sad such a shame its gone this way .... Maybe change the name to "LIBERAL TIRE" now would suit you guys alot better !!!!!

Caroline Comeau

Friendly services

Phonse Walsh

Always good deals

Tina Legacy

I only go to the gas station so as for the store im not sure

Minh Duc Luu

Store of parts & tools

Vance Florent

I recently ordered a plow for my truck online to be delivered to Bancroft store. 2 weeks later I received an email that the plow was no longer available. The plow still showed available online so I called the online service. They looked into this and found the plow I ordered and paid for was shipped to Bancroft and was given to some one else even though my order number was on it. Now over a week later still waiting for the replacement to show up. Plow finally showed up after missing 2 more promised dates. The Manager was very apologetic and gave me a discount for the trouble, and had his team load the item in my truck. Happy to have the plow now not happy about the circus it took to get it.

Scott

You guys need to stay open later then 5 o'clock no one gets off work till then anyway what kinda circus are you ppl running there

Sylvain Dube

(Translated) Never enough boxes, but good inventory. Not as calf as that of matane (Original) Jamais assez de caisses.mais bon inventaire. Pas aussi veau que celui de matane

Dave McDonald

Recently purchased a snowblower from this store. A young man who works there arranged for assembly and delivery at a very price. Truly nice to see such good service it’s very rare these days.

Theresa D

Nice store, clean friendly staff

Ellie Poirier

Beginning to look like spring with this location featuring some garden supplies out front. Some good instore deals as well. Sometimes difficult to find an assistant on the floor for advice so be prepared to know exactly what you're looking for.

Adam Jollimore (JolliD33)

Great value on many tools

Ry Smith

The Canadian Tire in Bancroft has GREAT customer service.

David Williams

Good sales for christmas

John S B

This store is jammed packed with everything you need. The staff are Bert helpful????

Marquis Comeau

(Translated) This is my store center for my repairs (Original) C'est mon centre de magasin pour mes réparations

John Gibson

Always great prices on pet food.

Cory Knowles

Everything you need from Ato Z ,home, garden, auto,motorcycle ect you will find it hear

Theresa Butler

I love this store and do come ofen..the store is clean n organized , very nice staff. I always find what im looking for ..for any occasion all around great store , people, very satisfied. Great job to everyone keep up the good work heres to the new year :)

Carol Kaye

I like going there for kitchen gadgets. Lol

Daniel Vallerand

Found half of what we were looking for.

Tanya Shwedo

It's got everything your looking for. Prices are reasonable.

Denyse

(Translated) Service is courteous and bilingual. We take the time to explain the product if I do not know me. The students are working well and are also courteous. Store is clean and orderly. (Original) Service est courtois et bilingue. On prend le temps de m'expliquer le produit si je ne m' y connais pas. Les jeiunes etudiants travaillent bien et sont tous aussi courtois. Magasin est propre et ordonné.

Kévin St-Laurent

(Translated) Good price stock bin (Original) Bin du stock bon prix

grant williams

Great selection with very friendly knowledgeable staff.

John Finlaw

Canada's Kmart. Yes, a full auto part shop, but so much more. This store has an excellent outdoor department with a really large fishing tackle section.

Christy Ann Gionet

The service is deplorable .You ask for something that is advertize on sell .On their app says how many are available.And they still can 't find it.

Jaime McFarland

I recommend this place because of deals but I don't recommend the auto department The auto department is always busy and takes a long time to get to you also I would never take my car to Canadian tire to get fixed way overpriced and also I've taken my car there and they switched up my spark plugs which I had misfire I had to sell my car because of what they did I would elaborate more but if you have any questions you can call me 226-7755

James Pickard

Clean .. pleasant staff ... well stock items

Simon Doucet

(Translated) Client service not strong (Original) Service a cliente pas fort

Dan Koehler

Came in for a few small cleaning items when the lockdown ended. Lines were moving well, and the door greeter was very friendly. I don't her name, but one of the employees that works on the floor is FANTASTIC. Always extremely friendly, positive, and more than willing to help. I've described things to her in the weirdest way and she knew exactly what I needed and helped me find it, along with providing ideas for the job itself. If I find out her name I'll update the review, as she deserves a raise. I believe she works in / around the hardware section.

Hank Cooper

Went here to pick up paint and supplies the lady in this (I'm afraid I don't know her name)she previously worked at the home hardware in GB , she was very knowledgeable and helpful and did both businesses proud. Thank you for the excellent service.

Aline Lanteigne

Good location and service

Isabelle Moreau

(Translated) Good (Original) Bien

Devin Lanteigne

Great store big selection on stuff for everyday needs.

Patrick “Banator” Hénault Crochetière

(Translated) Terrible customer service persists with me to reimburse me when I bought the bluetooth speaker 2 days ago. Look stupid if you don't know how to work with customers, change your job, my dear. Manager who is obstinate and makes me have a big attitude LOL they ended up reimbursing me when I spoke to them about the law of the consumer I had come as a tourist having lived in the city of baie-comeau from 2005 to 2010 you can be sure that I will not buy anything from your store. (Original) Service à clientèle lamentable s'obstine avec moi pour me rembourser quand j'ai acheté le speaker Bluetooth il y a 2 jours. Air bête si tu sais pas travaillé avec la clientèle change de job ma grande. Gérante qui s'obstine et me fais de l'attitude un gros LOL y'ont fini par me rembourser quand je leur est parler de la loi du consommateur j'étais venu en touriste ayant habité la ville de baie-comeau de 2005 à 2010 vous pouvez être sur que j'achèterai pu rien à votre magasin.

Jean-Jacques Buraglia

Small store

Christian “iWr4tH”

Canadian Tire is life.

Noel Prisk

Awesome place to shop good prices

Lynda Lepage

(Translated) We find everything (Original) On trouve de tout

Lucille Couture

I always loved Canadian Tire

Cyprien Lagace

(Translated) A large selection of tools (Original) Un grand choix d'outils

Jodi Sharpe

Very organized and Clean. Customer service is unbelievable. You don't see this kind of service in the city. Boxing week sales were a plus.

Stu Blair

Someone helped me pick out a window wiper, but grabbed me a driver's side instead od passenger side. Exchanged it quickly, after I noticed (when I tried to put it on). Simple mistake, and I had a nice time helping an older man learn how to use the touchscreen to find wipers for his own car. Other times I have been, there have been plenty of people around to help me look for something.

Timiam Plays

Its good but some of the employees are a little bit chessed 90% of the time

Will Tran

Friendly and helpful staff, except for one particular customer service manager. Returns must be fought for even when it's clearly within policy, and are given so begrudgingly it's as if the money is coming out of her own pocket. It's so silly, I shop at many Canadian tires, and I only experience that at this store.

Ernest Godin

(Translated) Very good place to move ..... (Original) Très bonne place à m'aginer.....

Ti- -Guy

(Translated) Quality tool I bought my hunting knife there it's been 5 years since I left it and it is like new I also buy a fishing rod with which I will fish my biggest pike (Original) Outil de qualité jai acheter mon couteau de chasse la bas sa fait 5 ans que je lais et il est comme neuf jai aussi acheter une canne a peche avec la quelle jai pecher mon plus gros brochet

simon biron

(Translated) Agree to repair 3 punctures on Saturday evening at 17:20 to 760 km from the house. or arrive 20 minutes after closing. It's more than service. Thanks again. (Original) Accepter de réparer 3 crevaisons un Samedi soir à 17h20 à 760 km de la maison. soit arriver 20 min après la fermeture. C'est plus que du service. Merci encore.

Luis Pontes

Courteous and quick customer service at the curbside pickup. I love shopping here.

Mary Dennis

Great store, lots of friendly staff

shawn p

Not gonna lie... home boy got all my car needs and also helped me return a defective item with ease , #GlaceBayBi

Shelley P

Great store. Large variety of stocked items. Covid aware friendly staff. Great all around place.

Bonnie Richard

Worst customer service in the city

Cyrille Boucher

Better than usual

David Butland

Found what I needed.

Jean-Pierre Thibault

(Translated) Great service as a garage (Original) Super service comme garage

Shawna Lochrie

This place is a hit or miss on the customer service ! Yesterday I had a great one ???? I feel like management should work on the customer service ( staff being more friendly)!

Jose Sierra

I really love this store. I need help with 100 of concern about my car kind of new to cars. Methew in Auto parts help me selfless. Answer all my concerns ???? Thanks Methew

Jack FierceTree

Everybody, is ALWAYS SteALiNg...

Michel Doucet

Service excellent

BUCHS REGIS

(Translated) Very good service. (Original) Très bon service.

Laurence Ratté

(Translated) Great service with the purchase of a ping pong table! And even had the right to a free delivery from an employee who saw me badly taken with my car and the size of the table which clearly did not enter and a lot of patience from two young employees who served me and who tried everything to help me put her in my car !!! Thank you (Original) Super service à l’achat d’une table de ping-pong! Et même eu le droit à une livraison gratuite d’un employé qui me voyait mal pris avec mon auto et la grandeur de la table qui entrait clairement pas et beaucoup de patience de deux jeunes employés qui m’ont servi et qui ont tout tenté pour m’aider à mettre sa dans ma voiture!!! Merci

Armand Paulin

(Translated) Very good store (Original) Très bon magasin

p3ter dur3pos

Great store

Christian Jacques

(Translated) We wait a long time probably for lack of staff (Original) On attend longtemps probablement par manque de personel

Sam Groleau

(Translated) Canadian shoots like another ... employees avoid you so you do not ask them any questions. But otherwise there is always stuff in inventory (Original) Canadian tire comme un autre... les employés t'évite pour pas que tu leur pose de question ????. Mais sinon il y a toujours les trucs en inventaire

Guy Lévesque

(Translated) Lots of discounts, just be patient the item you are looking for comes special at one point (Original) Beaucoup de rabais, suffit d'être patient l'item que l'on cherche viens en spécial a un moment donné

Keith Wilson

Nice Canadian Tire. Got some good advice from the guy at the parts counter for some boat problems. Prices were great and checkout was fast. Lots of great toys for he cottage for sale in here too!

Rod Perron

Very helpful service from the workers, good prices and lot's on sale. Easily accessible item's and well layed out merchandise.

Roger Bérubé

(Translated) Lots of stock (Original) Beaucoup de stock

monia Bertin

Perfect

Raymond Larose

Great service.

Dave Paquet

(Translated) Great (Original) Super

Devyn Smith

All Canadian tires are awesome! Auto staff is especially friendly here.

Claude Poulin

(Translated) Quinquaillerie clean and garnnie (Original) Quinquaillerie propre et garnie

GFlip W

This store puts broken returned items back on the shelf. Make sure you get new unopened items, it could cost you a lot of time bringing it back.

Claude Marmen

(Translated) Good initiative to have set up a common waiting line for the checkouts. Well done!!! (Original) Bon initiative d'avoir mis une ligne d'attente commune pour les caisses. Bravo!!!

Michel Imbeault

(Translated) Good (Original) Bien

Thunderstruck Canuck AcdcRocks78

Average Canadian tire store

sylvain bouchard

(Translated) My favorite store, good for morale (Original) Mon magasin préféré,bon pour le moral

Michel “Mr. Tigre” B.M.

(Translated) Very good store but slow at the auto parts counter, the rest of the store ok. (Original) Très bon magasin mais lent au comptoir de pièces automobile, le reste du magasin cela ok.

Scott McCarthy

Great service.

Jonathan Savard

(Translated) Good sports shop (Original) Bon magasin de sport

Edward Dale Martin

Clean and organized helpful staff

Michel Fortin

(Translated) Like any good Canadian pulls. Have found everything (Original) Comme tout bon canadian tire. Ont trouve de tout

Alexandre Audet Levesque (axel)

(Translated) It looks like the parts department has opened a daycare ... You call his answer or his answer calls him then all you hear his clerks ask each other about who is doing what ... Nobody who say hello or a moment ... 30mn trying to have someone on the phone and always the same thing ... Anyway go elsewhere to buy parts. (Original) On dirais que le département des pièces s'est ouvert une garderie... Tu apelle sa repond pas ou ben sa decroche le telephonne puis tout ce que tu entend ses les commis s'ostinner entre eux sur qui fais quoi ... Personne qui dit allo ou un instant ... 30mn a essayer d'avoir quelqu'un au bout du fil et toujours la meme chose ... Bref allez ailleur faire vos achats de pièces.

Andre Godin

Good place

Chris Houston

Great staff, great store, but the curb-side pick up self-check-in system is flawed. It doesn’t give any user feedback, 3 times out of 3 I see confused customers and chaos.

Larry Willman

Before writing this I read the reviews and found some of the complaints about customer service disheartening. However, my experience with an employee, Jessica in Hardware was amazing. She was pleasant and was determined to make my experience a great one. The icing on the cake was when she noticed a cut on my hand and offered me a bandage. I thank you. I'm 70 years old and Jessica was a breath of fresh air in an era where customer service is getting more like the experiences of some of the lesser ratings this store is experiencing. I hope management recognizes people like Jessica and her great work ethic. Larry

Lenore Mazerolle

Great friendly service

Levi Sinclair

Called in advance to make an appointment for an oil change. When I arrived, the customer service representative took my vehicle registration papers, entered all the information and then realized that my vehicle may be "too tall" to fit in the garage's door. When making my appointment on the phone I even specified that it was for a camper van and no questions were asked. He mentioned that their garage is one of, if not the only location in the area with a lower entrance. A simple "what is the rough height of your vehicle" would have solved the problem before it started. He then gave me the phone number for the Canadian Tire in the town one hour over and didn't apologize for the inconvenience. I have worked in customer relations for many years and this was disappointing, especially from a "big box store" that prides itself on the service they provide.

uennelu son bb

(Translated) Good employee service. (Original) Bon service des employés.

aaron smith

I'm normally a very patient and understanding individual when it comes to retail purchases, returns etc, but the service at this location is just atrocious. If you are just looking to walk in, buy a product and then leave i suppose its fine. But if you aren't use to the layout, have a question or just want to be treated like more than a dollar sign, then head elsewhere. After my latest experience, that's what I plan on doing. I worked in retail for a number of years and I can understand what its like to be on the receiving end of customer's frustration (even when something isn't your fault). But every time I visit this location they are obscenely rude, don't converse with you unless its to tell you how much change/total is owed, and they are so unhelpful its almost unfathomable. I attribute all this to poor management, because I have never experienced such poor customer service in any other Canadian Tire location. Its frustrating because I have been a patron of this company for the last 15 years and I always speak so highly of its products and services. Unfortunately, I feel as though I should warn my friends, family and any other individuals visiting this location.

Michael Saville

Mom say's....I'm not supposed to say anything if I don't have anything nice to say...bye.

Linda Gouthro

Good service

Jethro Bodine

Great

Jeanne Shepard

Best tools

Cecil Smith

Was there with my buddy getting his Inspection done

ghislaine “Palmire” Servant

(Translated) Very good (Original) Très bon

Eric Boulianne

(Translated) Very nice store (Original) Très beau magasin

Jaime Donnelly

Friendly and easy to deal with staff. Took good care of us during our visit. Our car broke down and they were able to fit it in to see what might be wrong with it. Thank you!

Weekly Gamer

Agree

KAP Caper

All ways friendly good services

christiane servant

(Translated) Very good service (Original) Très bon service

Chad Bryden

Nice community store

Martin Mcfarland

Curb side pickup is a joke. They expect someone to wait 4 to 5 hrs to get a simple item off of the shelf. What are these employees doing inside the store if they can't simply walk over grab an item and bring it outside? I used to enjoy shopping at this store but now its a joke. Amazon is making billions while small businesses are dying off.

Arun Mistry

If you want a bigger store go to Bathurst.

pra tz

Ok

Dana Duran

It would be nice if the staff would take their air pods out of their ears while WORKING. He actually had to REMOVE the ear bud to even hear me when I had to repeat my question.... All the times I've worked retail I've NEVER been allowed headphones on the sales floor. Ridiculous.

DENIS COTE

(Translated) Good (Original) Bien

Eric Lanning

Closest Canadian Tire outside of Huntsville if you are on the South East Side (East Gate) of Algonquin Park. It is not a "mega" store, but it has everything you need. If you live in the area you can order items to the store for easy pickup. Staff are polite, usually helpful and expected knowledge base for a Canadian Tire Store.

Owen Cameron

Short staff

Stephane Guerin

(Translated) A magadin worthy of the name. The shelves are in order, the signal sheets clear and numerous. I also managed to get exact directions without difficulty from the counselors on the floor. (Original) Un magadin digne de ce nom. Les tablettes sont en ordre, les fiches de signalisations claires et nombreuses. J'ai aussi réussi à obtenir des indications exactes sans difficulté de la part des conseillers sur le plancher.

Adam Brock

Very well stocked and the staff are very friendly!

Irene A

Place to go for all kinds of house maintenance related needs. Store is not spacious though and there are too many baskets and shelves in the corridors. A little bit of cleaning wouldn't hurt either. It often happens to find products that are extremely dusty.

old machines

Good shopping experience and friendly staff and covid protocols being very well followed.

Burnin Gas

Should open at 8 not 830

Cynthia Yates

The service was great but I had an appointment at 1:30. I waited in their lobby for 2 and a half hours for a simple tire change.

Night Eyes

Outstanding, everyone was polite and very helpful

Denis Blanchard

Great store. Lots of specials

Chad Mcphee

The automotive department wouldn’t honour a certificate for a free oil change that I received at a charity event. The certificate had NO expiry date. Super disappointing experience overall.

AJ Williams

Took the wife's car in to have tires installed & changed around, they stripped one of the wheel studs& never even mentioned it. But made a note on the service order that one of the wiper blades had a crack in the rubber. I discovered the stripped stud& returned to tell them, they blamed me for doing it.

Sam d'Acadie

(Translated) Very good choice of product Good service ! (Original) Très bon choix de produit Bon service !

Nick Sturk

Good little Canadian tire. Everything you need. Problem is on Saturday Tom Hunt and his dog are there.

clarice varo

First they sold us a product that was the floor model but of course we weren't told that until it was time to pick up the box and it wasn't in a box and wouldn't fit in our car. We were then charged for delivery AND an assembly fee (!) and told to wait until Saturday. After numerous calls on Saturday and getting zero info we drive to the store again and were basically told they don't know where it is and we had wasted our whole day sitting at home for a delivery that was never coming! We received no apology, had to actually request our money back and while cashing out witnessed the manager snickering about the entire ordeal with his staff. Classy. Even classier was the fact that the manager blamed his own staff! His excuse was that he hadn't been at the store for two days and therefore I guess his staff are useless without him.

Jim Conrod

I don't understand why a store that big only has 2 people on the floor at 730 PM I couldn't find any help at all in the store

Ray McLennan

Great service. Friendly folks

Éric Michaud

Lot of stuff

Paul Bourdage

Went in to buy a trainer. Clerk couldn't find it. He took my name and number and called me back to let me know it was ready for pickup.

Francois Durocher (Pompier 17)

(Translated) If you pay with a credit card, instead of paying back on your card, they do a VOID on the bill ... "It gives better stats", and the effect it has on the consumer is that the bottom are frozen for 7 to 10 days !!! (Original) Si vous payer avec une carte de credit, au lieu de rembourser sur votre carte, il font un VOID sur la facture... "Ca donne de meilleure stats", et l'effet que ca a sur le consommateur c'est que les fond sont gelé pour 7 à 10 jours !!!

Jacques Simard

(Translated) Tidy store. Sometimes lack of staff to respond to customers. I made an order online which never reached its destination (Original) Magasin bien rangé. Manque parfois de personnel pour répondre aux clients. J'ai fait une commande en ligne qui n'est jamais arrivée à destination

Jean-Pierre Martin

Found what i was looking for

eric gagnon

(Translated) Clerk present and knowing (Original) Commis present et connaissant

Sophie Fournier

(Translated) We find a lot of things !! Fishing, car, yoga tapos etc !! Very practical! (Original) On trouve pas mal de chose !! Pêche,voiture,tapos de yoga etc !! Bien pratique !

Natalie Nash

Excellent service. Store extremely clean.

Nicholas Couture

Good garage

Jamie Young (Younger)

Well stocked and clean with vrerh helpful staff

laroc lisa

(Translated) Excellent experience Dedicated and knowledgeable employees ???? (Original) Excellente expérience Employés dévoués et connaissant ????

John B

This covid situation has made staff and customers forget to be civil to one another. Also blocking the ends of isles in order to create a ridiculous one way system presents a serious situation if there ever was an emergency. Not a pleasant visit at this Canadian Tire store

Picard Gaétan

(Translated) Good service, I arrived late and no problem ... Welcome. (Original) Bon service, je suis arrivé en retard et pas de problème... Bon accueil.

Dilpreet Singh Narula

I got a great deal on Goodyear Wrangler Duratracs for my FJ, $500.00 Off because they were on Sale, check them out Online or weekly flyers you will find a deal on a lot of things you may need. Service was excellent, the tires are great and I will buy them again, along with other stuff I need in their Store.

Lynn Slyford

Love the prices. Excellent staff.

Nelson Boisvert

(Translated) Always my choice for troubleshooting and house parts! Thank you (Original) Toujours mon choix pour le dépannage et les pièces de la maison! Merci

BingBangBong “BingBangBong Gaming”

(Translated) Very good, a trusted team to service the vehicle. (Original) Très bien, une équipe de confiance pour entretient du véhicule.

Steeve Chenel

Cool

The Luxland

(Translated) Good shopping session, but the length of the customer service was long and endless to finally be redirected to another store (Original) Bonne séance d'achat, mais la longueur du service à la clientèle était longue et interminable pour finalement se faire rediriger vers un autre magasin

GHOST BIG DOG

(Translated) Very good service speed of execution and no shortage of stock (Original) Très bon service rapidité d'exécution et manqué pas de stock

Carolyn Bean

A bit chaotic in store, but the staff is handling it really well and are very helpful. And pick up of pre-ordered items is a breeze.

Marc Hanssement

(Translated) Many inventory (Original) Beaucoup d'inventaire

Brian Capstick

Easy place to find what you are looking for and a very helpful staff.

Arun dev

Nice store close to national planogram standard making it easy to find things

isidore chamberlain

Very satisfied

Jacques Brideau

????

Guillaume Doré

(Translated) Bad service can open at any time. And the comis poorly formed and rarely findable in the store (Original) Mauvais service peut de caise ouverte en tout temp . Et les comis mal former et rarement trouvable dans le magasin

Darrell -

So much of the store is under lock and key. Often hard to find staff unlock. Otherwise decent store, .friendly staff when you can find them.

G & C Hottot

Though I sincerely acknowledge these are unprecedented times and staff are exhausted and stressed, so too are customers who are doing their very best in this new world. Going into a store is now foreign and intimidating to say the least, completely outside our norm. Though the store layout and practices may be old hat to staff, this is not true for those of us who’ve been home for 2 months or more (for your safety and of course our own). 100% of the customers I encountered maintained complete distancing, where helpful in guiding each other through the store (especially areas that seemed to put us in a perpetual loop ... had some good chuckles) and kind. I wish I could say that for ALL the STAFF where so rude and made the experience all the more uncomfortable and exceedingly even more intimidating. Did I make mistakes in my nervousness? Most likely, but I was navigating while being fast to allow others constant flow in the store. Came home with 50% of what I needed. We’re in this together people ... each with our own stories and stresses ... rudeness and intimidation is not the answer, ever. I’m going to put this away and tell myself it was a coincidence that each staff member was simply having a bad day. The cashier was the icing on the cake, gave no verbal direction of how/where to proceed and succeeded making me feel supremely unwelcome. Come on people, we’re better than this.

Dwaine Hill

Great and friendly hard working staff

blue velvet

Smaller store but good. When they show stuff online it is actually there not like another CT close by.

Jessica Haines

Always a great trip. The store looks small on the outside but has lots in store. There is always new products that are great. I come here for anything in my kitchen and alot of household, my hubby comes for his automotive needs

grady Bonner

Clean store with helpful friendly staff. Check if it's in stock in Glace Bay or you'll have to go to Sydney where they have a much bigger store with a bigger selection. Get hardware at Cameron's Castle by the bayplex. It's much cheaper there.

Glenn Gay

Lots of deals every day ..great staff ...quality products...A+++

Ernie Parachnowitsch

I had only one employee in the last few times I went that actually wanted to help me pick out something for my car. The last few times I went i was told "I will page somebody" or told to go look for it in aisle whatever (after i already did) Customer service sucked.

Marc Andre Gleason

(Translated) Do not respect the prices displayed and refuse to comply with the price accuracy policy "the code is not the right one so there are no errors" according to Mr. Donald C. manager. How can I as a consumer know that? "I know the customer may not know it." Again Mr Donald C. Manager. Here are the answers obtained after discussion with the famous manager, who closed the discussion on an unpleasant note. 0 out of 5 stars for customer service, respect for the customer and above all respect for the law. (Original) Ne respectent pas les prix affichés et refusent de se conformer a la politique d'exactitude des prix "le code n'est pas le bon donc il n'y a pas d'erreurs" selon M.Donald C. gérant. Comment moi comme consommateur je peux le savoir ? "Je sais le client ne peut pas le savoir. " encore M.Donald C. gérant. Voilà les réponses obtenues après discussion avec le fameux gérant, qui a clôt la discussion sur note désagréable. 0 étoile sur 5 pour service a la clientèle, respect du client et surtout respect de la loi.

Karine Godin

I find what I was looking for and the cashier was very nice

Richard Roy

Great service great price can't ask for more ????

johanne gionet

(Translated) I went for a rain check at the canadian tire in Bathurst on March 5 around 12:30 pm and the store manager, the cashier and the seller made me very uncomfortable when I went to the checkout, I came to drive 2 hours to get a stationary bike from a rain check that came from the Canadian tire of tracadie, they no longer stayed in Tracadie so the Madame de Tracadie who was very nice besides gave me the rain check so that I can go to Bathurst to get my stationary bike but arrived in Bathurst, the manager was very arrogant with me and the seller too, he did not want to give me my bike at the price that was written on my rain check. I told him to call the lady with whom I spoke to Tracadie, he said even if I speak to him, you will not have the bike at this price and the seller said it is not the right one extra price which is written on the rent check, I scan it and the price and 249.99, must you pay this price l .. and all this was said in front of other customers, the seller said that it was a woman named Sandra who had made the mistake, I had to call myself Madame de Tracadie to tell her about all of this, she wanted to talk to the manager, when I wanted to give the phone to the manager, the seller came and he said, it's okay, we're going to leave you at that price because he couldn't get the line at Tracadie ... it's funny that I could have gotten on line myself .... it's just ridiculous! I have never felt so uncomfortable like this before in a Canadian tire. Let me tell you that I would never make more purchases at Canadian Tire in Bathurst. A very dissatisfied customer. (Original) Je suis allé pour un rain check au canadian tire de Bathurst le 5 mars vers 12:30 et le gérant du magasin, la caissière et le vendeur m'ont placé très mal à l'aise lorsque je suis passé à la caisse, je venais de faire 2 heures de route pour aller chercher un vélo stationnaire d'un rain check qui provenait du canadian tire de tracadie, ils n'ont restait plus à Tracadie donc la madame de Tracadie qui était très gentille d'ailleur m'a remis le rain check pour que je puisse aller à Bathurst chercher mon vélo stationnaire mais arrivé à Bathurst, le gérant a été très arrogant avec moi et le vendeur aussi, il ne voulait pas me donner mon vélo au prix qui était écrit sur mon rain check..je lui ai dit d'appeller la madame avec qui j'avais parlé à Tracadie, il a dit même si je lui parle, tu n'aura pas le vélo à ce prix là et le vendeur a dit ce n'est pas le bon prix en plus qui est écrit sur le rent check, je le scan et le prix et 249.99, faut tu paye ce prix là.. et tout ceci a été dit devant d'autres clients, le vendeur disait que c'était une dénommée Sandra qui avait fait l'erreur, j'ai du appeller moi même la madame de Tracadie pour lui faire part de tout ceci, elle voulait parler au gérant, quand j'ai voulu donner le téléphone au gérant, le vendeur et venu et il a dit, c'est correct, on va te le laisser à ce prix là car il n'arrivait pas à avoir la ligne à Tracadie...c'est drôle que j'ai pu avoir ligne moi....c"est juste ridicule! Je ne me suis jamais senti autant mal à l'aise comme ça auparavant dans un Canadian tire. Laissez moi vous dire que je ne ferais jamais plus d'achats au Canadian Tire de Bathurst. Une cliente très mécontente.

Mario Bergeron

(Translated) Lacks inventory when announcing specials. (Original) Manque un peu d'inventaire lorsqu'ils annonce es spéciaux.

Rolando Tecson

This is a decent Canadian Tire with an excellent selection of outdoor and garden equipment and a wide selection of fishing and game equipment. Its a true Canadian Tire, not your run of the mill downtown store. Its a bit hard to navigate since its so packed with stuff. But you'll definitely find more than you would downtown here. The selection is much better and the prices are about the same.

Julie Coghill

The staff are just amazing. Couldnt of picked better people to show off a canadian store ♡

Miss Tal

Great customer service

James Eagen

I was unable to find someone to help me. Just like every other Canadian Tire store I have been. Always disappointed with your lack of customer support. Not sure why I wasted my time again. I called, they took my info, and still no one called me back. Go figure!

Lionel Fontaine

(Translated) There is almost everything! (Original) On y trouve de tout ou presque !

Daniel G. Sauve

Great store. Usually quite lucky getting what I want in stock. I also use their app to do online shopping from home with in-store pickup a few hours later.

Robert Hill

Awesome

Kathy Wright

Friendly service, clean store hand sanitizer readily available

Lise Bourdon

(Translated) If there had been 10 stars well that's what I would have given you. Wednesday morning is 8/8/2018 we were heading to Manic 5 and we had a problem with the Kia Sportage we thought it was the right rear brake but after checking with the mechanic it turned out that it was the bearing. Immediately they took charge of the car and a client who had the appointment left his seat and I take this opportunity to thank him publicly. . I especially want to thank Director Mr. Dany Fournier as well as the mechanic for so much empathy towards us. Customer service they know what it is and I greatly appreciate it. Hope to see you again just to say hello. On this good day and THANK YOU THANK YOU THANK YOU TO ALL OF YOU WHO ARE PART OF ADVENTURE. (Original) Si il y avait eu 10 étoiles et bien c'est ce que je vous aurais donné. Mercredi matin soit le 8/8/2018 nous nous dirigions vers Manic 5 et nous avons eu un problème avec la Kia Sportage nous pensions que c'était le frein arrière droit mais après vérification avec le mécanicien il c'est avéré que c'était le bearing. Immédiatement ils ont prit charge de la voiture et un client qui avait le rendez-vous nous a laissé sa place et j'en profite pour le remercier publiquement. . Je veux spécialement remercier le Directeur M Dany Fournier ainsi que le mécanicien pour tant d’empathie envers nous , Le service à la clientèle eux ils savent ce que c'est et je l'apprécie grandement . Au plaisir de se revoir juste pour se saluer. Sur ce bonne journée et MERCI MERCI MERCI À VOUS TOUS QUI FAITENT PARTIE DE AVENTURE.

David Imbeault

(Translated) Redesign and there is everything. Be careful because they have stock in the warehouse which is not on the shelf. (Original) Réaménager et on y trouve de tout. Attention car ils ont du stock en entrepôt qui n'est pas en tablette.

Nigel Savoie

I always like going to Canadian tire for tools, auto parts and electronics. They supply quality products at affordable prices

Lina Lanteigne

Good store with good service!

Jennifer Aubie

Everything your looking for

Melissa Frenette

I love Canadian tire! There something about the smell :) the staff are great if you can find one, and the isles are so cramped, but again I love Canadian tire.

Carole Althot Cimon

(Translated) Very good service (Original) Très bon service

Arsène Arseneau

(Translated) The staff has changed a lot more helpful (Original) Le staff a beaucoup changer plus serviable

Dianne Fitzpatrick

Great Staff friendly and efficient service!

Kate LeBlanc

Too much stuff in the aisles makes it very hard to maneuver the big carts

Rose-ange Leblanc

(Translated) Very good service (Original) Très bon service

Karine Simard

(Translated) Lots of things but the service leaves something to be desired and it often lacks boxes (Original) Pleins de choses mais le service laisse à désirer et il manque souvent de caisses

Liam

Thank you for enforcing the mask mandate against these silly Karen’s. Absolutely wonderful employees too I will definitely shop here again

Shannon Hinks

Cute little small town Canadian Tire store in Glace Bay. Can Tire doesn't have that great a reputation when it comes to car repair, but not this one! I take my favourite cars to get worked on and they never let me down!

Denis Carrier

(Translated) We find all but one comis (Original) On trouve de tous sauf un comis

Dry Log

Decent as per usual

Pasi Posti

Great store. Just recently went in for some camping dishes that were in the flyer and the young lad went searching for it as it had just come off that days truck. Found it within minutes, where many would have said, it must be back there somewhere come back later. This store has always met our expectations!

Kathy Tremblay

(Translated) G found my product (Original) G trouvé mon produit

pammy bertin

Love CT. Always have what I am looking for. Clean and uncluttered store makes for a great shopping experience.

Thomas Knowles

Awesome place

Paul MacDonald

Good ‼️

Raymond Martin

Friendly place

Renald Vautour

Ok

First Last

Wrong item given at curbside pickup. Was a cheaper item than what I paid for. Runner employee was really kind and helped me quickly.

Rick Haley

Exercise

Jacques Pouliot

Manager is very good, but the staff on the customer service lack experience and not very helpful. It was a sunday. On week days it's a lot better and floor staff are very nice and helpful. Cashiers also.

Selynn Kanape

(Translated) The tvs are really very cheap (Original) Les tv sont vraiment à très bas prix

george pyke

Like

Bill Vanderlans

This particular Canadian tire is overcrowded with merchandise and just seems too tightly packed. Staff are super friendly. Depending on the reason for your visit you may be disappointed. I found their tool section small but their hunting section is large.

Amy R

This was my first time into the Canadian Tire in Bancroft and definitely won't be my last. I got everything I needed and more. Bluetooth speaker to windshield wash fluid, oil and filter to cat food and litter. And who can forget sugar! And there wasn't a single shelf that wasn't fully stocked. Lots of friendly staff available and lots of computers to search if need be. I even got the wiring harness for my CD player in my van and antenna wiring. Plus a double charging cord. Amazed and I'll be back. :)

Darryl Fougere

Access to most products however supplies tend to be low so you may find they have run out , especially during sales. Lots of parking and overall good selection.

Charlene Hunter

Great customer service

Keith Williams

Very disappointed with the customer service at this CT..especially the manager! I’ll be using the home hardware going forward

Matt Richard (matt038)

I couldn't find what I needed today (collapsible garden hose). It's not the first time this happens to me at Bathurst Canadian Tire. In the past, I've had to go as far as 1h away, at the next closest store, to get what I wanted. The shelves were not stocked up today and it was a little disappointing to see.

Monique Gauthier

Always well apreciated thank u

kryodale jujukryo

(Translated) A good quality of service the store is clean and always tidy a beautiful Canadian tire (Original) Une belle qualité de service le magasin est propre et toujours rangé un beau Canadian tire

Normand Bissonnette

Good service usually but today it took a long time

Brian Theriault

Awesome selection of tools

Colleen Sample

Everything i needed!!

Gary OzzyO Osborne

When u order sometime online and pay for it already you would think it would be a quicker experience when to get to the store to pick up your item, but with Canadian Tire that is NOT the case, and this wasn't the first time either, there should ALWAYS be someone at the back counter to help wit the online orders, because that is the way of the world now (ordering online) and it should be am easier experience then it actually is.

Tracey Boys Toys

Great spot

Agastya

Sarah gave excellent service the car was finished earlier than they said it would be and the price quoted was fair and reasonable

Denis Trudel

On the spot for this order... Very courteous staff...

S Coon

The staff at this Canadian Tire care and are willing to help make your shopping experience better. Very friendly and happy to speak with. The girl at the customer service desk was exceptional! Thank you Canadian Tire.

Jesse Rogers

Staff are always helpful, just little frustrated with directing arrows due to covid, otherwise everyone is super friendly.

Nancy Robichaud

I found everything I needed and more. I don't know if it's just me but every time I go into a store for specific things I always leave with more, like today there was liquidations from the garden, so I left with 9 more items. As for the service it was great they answered me in French when I spoke to them in French. That is why I am proud to live in a bilingual province.

Mad Sam

(Translated) Nice place for camping gear (Original) Belle place pour de léquipement de camping

V R-G

Always have good deals. Plus they are dog friendly really appreciate that. :)

karma akabane

A mistake was fixed right away and we got a small rebate. Nice when people dont have to pay for a companie s mistake

Denise Hamalainen

Wonderful store

Eric Landry

Fast service.

Frédéric Servant

(Translated) Always the same Canadian pull !! It is not enough to build a very nice and big store so that there is service. (Original) Toujours le même Canadian tire !! Ne suffit pas de construire un très beau et grand magasin pour qu'il y ait du service.

Nathalia Riordon

Clean store and helpful staff

Tassia Hay

It's okay

Charles Gauthier

Lots stuffed into that place. Staff were good with directions

S CAI

Nice spacious clean store with everything you need for cottage Country. Lots of sale items. Helpful customer service and friendly cashier.

Carlos Valencia

(Translated) Have found what we need and the team very nice (Original) Ont trouve ce que nous avons besoin et l'équipe très gentil

Mario Lechasseur

(Translated) Nice sale (Original) De belle vente

Louise Vienneau

Lots of choices

Charles Plante

(Translated) The after sales service is non-existent and the employees are stupid in addition to taking us for fools. (Original) Le service apres vente est inexistant et les employés sont bêtes en plus de nous prendre pour des imbéciles.

Tim Ward

It's your standard Canadian Tire store...Staff very helpful and friendly.

Tj Rowe

It's great in there. Sometimes the floor arrows are confusing, but only if you don't pay attention to where you are going. The app tells you what shelf and how many are left in whatever store your looking in, which makes navigating the store a lot easier. There is plenty of parking, and wheelchair accessible entrance. Friendly staff.

Stella Rousselot

(Translated) I like bcp (Original) J'aime bcp

Taramackay lynnmack82

Love canadian tire. Store is just too small to find everything you need for repairs. Stock runs out quickly or wasn't delivered for the sales.

Cassidy Fleming

Alot of times you will need to go to the Sydney location as they have a small store and don't carry as much inventory

Vanessa Fitzgerald

This place is great good people if u need help there is workers rite there to help messa

Robert Blanchard

Lots of stuff real nice and a wide selection

Suzanne Bernier

Usually items in stock. Should phone ahead if a sale. Car service excellent. Service manager her knowledgeable. Very clean. Plant nursery well priced. Staff friendly for the most part. Excellent service on returns.

Cindy

Not enough staff.. hard to get service in english..not enough product in stock

Corissa George

Great selection & perfect cottage country hours. Lots of parking & close to many other main staple stores. Always love to check out CT! Pricing is on point & sales are always ongoing.

Stewart Morrison

In store stock versus the sale flyer kinda iffy at times

ALLEN BROWN

Old woman on cash was rude and she didn't know how to do a return

Steven R. Peter-Paul

They have a great variety of products for home and automotive needs.

Jayne Forbes

Great store. We found everything we needed. Spent over$200. Love the big chair out front! Cashier was friendly.

Mike Corrigan

love Canadian tire but Glace Bay store is so small and dated. They do have some great staff members though.

Grady Bonner

Cheap prices

Marcus Matzick

Great place, always has pretty much everything you could need for outdoor activities, construction, gardening, or otger items youd assume a hardware store would have

Tarun Patel

A couple of weeks ago while driving through the area, my tire got a pin hole leak. Thankfully Canadian Tire was open and I spoke to Fred in the Auto Department who was able to arrange to take me right away. They fixed things up in no time and had me on my way. Thanks to Fred and the team for your friendly support!

Jim Adams

Nice store. Staff are helpful but swamped with summer time business levels

jean poirier

(Translated) Weak point no service but the store is perfect. Full of goods easy return etc (Original) Point faible pas de service mais le magasin est parfait. Plein de marchandises retour facile etc

jean hachey

Good

She Moose

Hard to find anything.

Curtis Briand

Love Canadian Tire for many reasons but mainly for being Canadian and having excellent deals with items going on sale from 50-75% off...craziness. The Glace Bay store is quite small and seems overly packed for the size so it can be a pain to find many items but it is still laid out well and aisles are marked properly. If all else fails, the workers there are a great help and can find what you are looking for.

Barb Sockovie

Had to wait quite a while for my curbside pick up even though there was only one car ahead of me and I had received my email saying my order was ready.

Rob Serksnas

Always friendly staff would like to see the store updated and renovated like Belleville in Peterborough

Gaet Dum

(Translated) Good (Original) Bon

Denis Chiasson

(Translated) We have it all. (Original) Nous avons tout trouver.

Randy Robbins

Great service today. Some businesses would just tell you what aisle to go down when looking for an item, but not Kim, she took me exactly to the item. She was very customer service friendly. It was like having my own personal shopper while visiting Canadian Tire today. We come every summer from Peterborough & always shop here. When I said Thank you to Kim for her help she said she treats all her customers the way she would like to receive service herself. They should make Kim, employee of the week. ???? Cheryl ????

Pierre Daigle

My favorite store. Man's best friend. Has most any hardware, sport, household needs.

fob 17

(Translated) Very slow (Original) Tres lent

William Richer

To greety now over priced and no costumer care

Farlin Civil

(Translated) Best store to equip yourself (Original) Meilleur magasin pour s'équiper

Stevens Imbeault

(Translated) Have found all (Original) Ont trouvé de tous

Ssg9 Ssg9

great

David LeBreton

(Translated) Good service (Original) Bon service

Jessica Gagné

(Translated) Worst service I have ever had in the parts department ... so much so that I said to let it go I went to napa where there is professional service. (Original) Pire service que jai jamais eu dans le departement des pieces... tellement que jai dit de laisser faire je suis partie au napa la ou il y a un service professionnel.