Mel Svendsen
STILL NO REVIEWS OR EVALUATIONS
Absolutely disappointed. Almost $100 for four bottles of domestic beer, an order of wings, and an order of nachos. The table behind us came in 10 minutes after us, had the same order, and had their food 10 minutes before we did. The nachos received were ice cold, cheese clumped, dry chicken piled on top. A five year old could do better. Staff were not willing to help in any way and ignored us once we said something. The wings were good, but that was it. Beer wasn't even cold...it's beer. How hard is it to get it stocked and cold? Cold food and warm beer. Think they have that mixed up. Brutal and waste of money. Oh, and contacting the location? No point. All they do is try to pass you off from one person to another. Ridiculous. I can't believe how much the lounge went downhill.
EDIT: If you see the response from the 'owner', you will see a number of assumptions and no actual known content. MESSAGE TO THE 'OWNER': no one has ever taken the time to try to contact me to make this right, there was no offer to make anything right at the time. It was avoidance, not acceptance. Warm beer is warm beer - there's no pretending it's at a decent temperature. Check your fridges, check your staff, and most importantly? Check yourself. Make sure you have your ducks in a row prior to responding. Thanks, and take care.