We offer you all the reviews of real people like you who are consuming the services and products of Ellerslie Gift & Garden (Gardener) in Alberta (Canada).
At present the business has a rating of 4.3 stars out of 5 and this score was based on 127 reviews.
You must have seen that the average score it has is very positive, and it's based on a large number of feddbacks, so we can be quite sure that the evaluation is quite faithful. If many people have bothered to rate when they've done well with the business, it works.
You know that we don't usually stop to put reviews when they are correct and we usually do it only if we've had a problem or issue...
This Gardener is classified in the category of Garden center.
I shopped only for information and guidance regarding a couple of shrub varieties I am considering planting. The gentleman who assisted me was very helpful. Thanks for a good experience!
Very kind and helpful staff, plus they have a wonderful tropical greenhouse with some rare and collectable plants
Thank you to the two women that helped me find plants for my bearded dragons aquarium. All I had was a website page to go off of with names that I did not know and these ladies help me find the plants that I needed. This was my first time to the store, let alone a nursery Garden in well over 15 years. I will definitely be returning in the near future to continue filling my aquarium.
Ellerslie Gift and Garden always has such unique and beautiful gifts, clothes and jewelry. They have a great selection of plants and pots.
I love shopping at Ellerslie Gift and Garden. The new location is spacious and relaxing to be in. I love tropical plants and find the selection and health of the plants to be of superior quality. Personally, I have found their prices to be generally reasonable for the quality. The staff is extremely knowledgeable and it is nice to shop at a store that values customer service.
Best place to buy plants. Very friendly, helpful and knowledgable staff!!!
Feels positive vibes at all times .... friendly atmosphere and staff.... anytime would recommend to visit Ellerslie Gift and Garden
A very welcome change from the box stores - knowledgeable, experienced staff and a very nice variety of plants (and gifts).
Excellent variety of gardening products and the staff always have expert advice
Good service and wide selection of plants and trees.
I love ellerslie gift and garden no matter what season it is! I always go there in the summer for my garden needs and in the winter it has the best Christmas decorations. And all year round the staff is wonderful and friendly!
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Very nice people.
I bought a Venus fly trap on Tuesday brought it home and it's dead already. The manager didn't answer the phone in a professional way and blamed me for not asking for a care map. She said "there's nothing they can do and its my fault I didn't read the instructions" there was no instructions and it died in one day. Also the cost of the dead fly trap was 17.00. Way to much to buy a dead plant if you ask me. When I told her she had a bad attitude she hung up the phone on me. This is overpriced and horrible customer service.
Really not a whole lot going on here yet plant wise, hopefully they improve with time, as I know they just moved, but selection was very limited
Really not a whole lot going on here yet plant wise, hopefully they improve with time, as I know they just moved, but selection was very limited
Everyone is always extremely nice and sweet . We love coming here ♥️????????☘
Horrible service.. Rude almost. Don't Try to talk to any of the women they just ignore your.... Prices are way way to much... go to Home Depot or Canada Tier or Lowe's...
Great selection of indoor plants.
As an indoor plant enthusiast, I used too frequent this nursery often. However, I'm sad to sad recently I have had poor experiences and will not be back. Two tropical houseplants I have purchased from this nursery have had mealybug infestations now. The first was so infested I have to dump the plant, and I could only tell because I re-potted it and cleared it of all soil. Thinking this was an anomaly, I did purchase some more plants from this greenhouse but after my most recent acquisition also was in poor shape (mealybugs again) I will not buy from here. I also have had one or two incidences with staff members being a bit snippy about me looking at flowers under the benches and plants being damaged due to carelessness during wrapping at cash.
If you're looking for something for mother's day or just a gift in general this place has it all! The staff are also super friendly and knowledgeable if you need any help for your garden or house plants.
I always adore coming here. I first started coming here quite a few years ago with my mother just around Christmas time, because the displays are brilliant and magical, but recently I have also gotten into plants. Every single time I've gone into the tropicals section I've had such wonderful help from the staff there, who have listened to my myriad of questions and make sure I have all the knowledge required to take the best care of my plants. Plus, every single plant I've bought from here has thrived at home. Never any issue with pests or otherwise sad plant babies. I also love how they'll print you off a little care sheet to take home! I have a collection of them now!
Went there to get succulents for centrepieces and the staff were very helpful and kind, there was also a great assortment of items including live plants, decorations, & clothing. Overall a very cute place.
Awesome customer service!
Great selection of plants, seasonal decorations and home decor.
Ellerslie Gift and garden lost its charm with the new location. Sure the selection is good, the staff are friendly and knowledgeable... But it's now just another big box greenhouse. There's no more reason to shop here than anywhere else. Sure I'll still shop from time to time because it's close, but nothing sets it apart from the rest.
Ellerslie Gift and garden lost its charm with the new location. Sure the selection is good, the staff are friendly and knowledgeable... But it's now just another big box greenhouse. There's no more reason to shop here than anywhere else. Sure I'll still shop from time to time because it's close, but nothing sets it apart from the rest.
Very nice place to purchase garden items including floral plants, fruit tree, seeds and decors. Their products are high in quality and they do come with a higher price (worth the momey). The plants do look healthy and are taken cares by professional staff. I bought my cactus and Ming Aralia here for 2 years now and they are amazing. Also, the parking is very spacious. Recommmend this shop! <3
Janice was extremely helpful when it came to answering questions about trees. We needed something that suited our yard and lifestyle. She was knowledgeable about trees. We now have the perfect tree:)
Melodie and Kirsten are super friendly and knowledgeable! Love all the staff here. Super kind and helpful. Great quality products and such a great place to come for decor, gift, and landscaping inspiration.
Almost perfect. Beautiful plants, friendly staff... the only down side is their price... I can easliy find the same size plant in HomeDepot or RONA for 50% less... maybe not as good as their's but you get the point.
Great place.
very nice place ... all sparkly and fun !!
Very nice place , Great Costumer Services. First time and definitely coming back. All the Staff are Super Friendly .
I love Ellerslie gift and garden. It feels like a home to me. I worked there like 6 years ago, and people there still recognize me. This nursery introduced me to my love of gardening. The staff is always friendly, knowledgeable and ready to help out. Jory is the nicest yard worker and I want to give him a shout out. I miss working there, every day. Update: I miss the old yellow house. I visited the new location a few weekends ago. I know they are still in the move, but the new location felt disorganized and hectic. There was no charm or quirk to this new building. The greenhouse feels sterile and industrial. Setting has a lot to do with how enjoyable a shopping experience is, and this new building is not very welcoming. The plants spill into the parking lot, held back by a temporary fence. I had a hard time finding items, and was even confused with where to pay. I feel like the really charm of Ellerslie is gone. Best of luck to their new location, but it's not for me.
Great selection of plants and flowers!
The staff was absolutely awesome and they still have an amazing selection
Heavily picked over, but good service.
New location across the highway. Very spacious and well stocked. We picked up our Christmas tree today.
New location across the highway. Very spacious and well stocked. We picked up our Christmas tree today.
Patty and Elle are so lovely and sweet. Great customer service. Plants are always well taken care of.
Good place, but pavement would go a long way to making it great.
Great facility and lots of options for everything a greenhouse has to offer, but we dealt with a rude cashier at the end that soured our experience.
It's a really great place to pick some tropical plants for home. Friendly staff, nice environment
Friendly helpful staff, lots of good stuff.
Went in looking for pots, didn't find any.
I like the unique selection of jewelry and clothing and artwork. It is a quaint greenhouse with just enough selection and it is not too overwhelming.
Great selection of plants! Everything from shrubs and fruit trees to succulents and cacti. Lots of perennials and lovely assortment of ceramic pots. I found a sarracenia I'm very pleased with.
I love this place. Their succulent selection can be a little boring sometimes, it's only about 2 weeks of the summer so far that they've had some of the more interesting succulents (lithops, Pleiospilos, etc), which was back in March. I've also had a few succulent purchases that were (later discovered) to be infested with spider mites. This is pretty common though. Wish they had a bit more zone 3 rose selections. I think their prices are extremely fair. I've seen their succulent trays and reefs go for around $25 - when individually all the succulents in there are probably over $100. The staff here are also very nice and chatty!
Great place ,all your plant needs one place and very helpful and friendly staff!
Great sale on willow fence. 70% off.
So happy that there is this store that still offers a good selection of plants and flowers during this COVID-19 pandemic. Highly recommended.
Very nice place with lots of variety! Didn't see it all in one go. Very friendly staff as well!
Wonderful place! Very impressed with the large selection of cacti, succulents, and various tropical plants. Staff was very friendly and did a lovely job potting my plants for me.
This little shop was a plesant experience. Staff was helpfull but not very quick to find the items we were looking for. We did leave exactly what we were looking for and some extras we were pleased to find. The displays are very put together but u have to ask a staff member, once you find one, for each item then wait while they get them from the back. Great store but it's not a quick in and out place.
Great staff that were helpful and a wide selection of healthy plants! Not to mention an amazing gift section. Love this place! ♡♡
The staff was helpful and friendly. I was looking for a moss pole(Stick) for my pothos yesterday and I asked the associate for it and she referred me to an experienced lady. That lady was so helpful and friendly. She gave her 100% effort to find out any substitute item as they did not have moss pole. I ended up buying a bamboo trellis for my plant. But I would like to appreciate her help. I only have one regret that I forgot to ask her name so I could write here for her appreciation.
Very kind and helpful staff, plus they have a wonderful tropical greenhouse with some rare and collectable plants
I bought about 80% of my succulent collection from EGG. I love everything here. From the location, to the staff, to the selection and prices ❤????????
Great selection, and friendly staff. I'm new to gardening, but they were very helpful explaining things to me and helping me select items!
Great place for plants and gardening supplies! Staff are super nice and very helpful. I became addicted to this place!
This store makes me happy and the staff are great!
Bought a really nice grape vine and hops plant. Staff were helpful and friendly.
If weather is good and still you are feeling bad, the best way to make yourself happy is go, loiter, visit and absorb the beautiful plants, fragrance and greenery of this place. Enjoy the displays and end up buying some plant or small gift for yourself. You will feel happy & fulfilled. A nice place. I love stuff, service and Smiling faces!! You may be confused as you enter. You may think to be in a boutique, interior decoration collection, an art ensemble or an antique shop. But as you saunter deep, you will find yourself really in the midst of awesome collection of annual, perennials, ornamental, veggie, herbal plants. Water plants, tropicals, Ferns, and what and what not. You name any paraphernalia, related to gardening, professional or amateur, you will find it here. Every item is a bit pricy, but TOP QUALITY always commands some PREMIUM, and you won’t complaint, if you are a gardening/ green connoisseur.
Great selection of gardening supplies, plants and unique gifts. The staff here are super helpful and friendly, they make picking out things for yourself or gifts for others as fun as it should be.
Was a good place to shop, But NOT any more. Price were marked way too high and some plants have infestations. No warranties at all. Actually I want to give 0 star if I could. Will never come again.
We received so much great advice & help! Everyone is super friendly!
Love this place!
This is a fantastic Gift and Garden business. Their container gardens always leave you wanting more, their selection is fantastic, the plants are healthy and I've never seen them under-staffed. I was able to get seeds here, late into our season, lovely gardening hats, plants that are hard to come by, and tonnes of selection. My auntie has been visiting this business from out of town for many years. Great work folks, keep it up!
Great selection of pots with drainage holes, plus tons of healthy reasonably priced plants in all different sizes!
I forgot their name they were amazing people. I ordered 2 jasmine plants from them and the staff was very kind and patience with my questions. When I came in to pick up the plants, the kind lady, wanted to protect my plant from the cold and so she wrapped them perfectly. Will go there again not to mention the price was affordable and the store was super comfortable and warm ????
Expensive.. compared to the other plant stores around the city.
To make things simple, home depot's vegetable plants are about 1/4 the price for the same thing. And when I had 5 of 6 plants die 2 days after purchase, ellerslie would not return them, give store credit, or even just giving away a plant that costed a few dollars or a few seed packs to show they care about their customers would of make the whole difference. Sad because my parents used to spend a lot of money on trees and shrubs and other plants way back in the day and they returned trees and plants back then. It's unfortunate that your return policy is the way it is, as home depot returned plants without hesitation.
I can't believe I just found this place now! Even in mid-July they have so much selection and bees are happily buzzing around and visiting the flowering plants for sale. The employees are so friendly, helpful and knowledgeable, and the plants are lush and healthy. Definitely my new go-to place for plants.
I really enjoyed my time here. The name says it all. Although I would put garden first. I have been here several times and am always impressed with the service and selections. The staff is friendly and helpful. The store is well lit and clean. The best part is just being in the midst of plants and flowers and shrubs. I would definitely recommend coming here for a great selection of greenery and gifts.
DONIA'S DONAIR, situated in this location has the best Shwarma in town. It is family owned business and you not only get the best food but also an ample portion for your price. It comes with a beautiful smile, friendly service and homely feeling. Shwarma dish, Wraps, Jalapeno poppers, Falafel, Salads, French Fries are super amazing. Their special garlic sauce which comes with most of their dishes could not be bought anywhere else. It is family friendly and has a huge inviting garden where a whole family can sit and enjoy their meals out in the open, overlooking greens and flowers in the midst of this busy city. UNFORTUNATELY, DONIA'S DONAIR HAS NOW MOVED TO TORONTO AND CURRENTLY IS NOT OPRATING IN EDMONTON ANYMORE :(
Helpful and wonderful group of people works here. Excellent selection
Amazing selection of pretty much everything you need to garden, from tools, seeds, planters and landscaping. Staff are very knowledgeable and always there to help
Fantastic selection. Knowledge staff.
Waaaaay too expensive. Would much rather go to Salibury Greenhouse - much friendlier staff, amazing offerings and selections on their plants for half the cost than this place.
Very happy with the service we received, and with the indoor plants we purchased. They are alive and well, and were clearly well grown. I'll definitely be back to purchase more.
I had 5 stars for this place before, altho expansive, but the staffs are friendly, great selection. I have no issues with their outdoor plants. BUT, in the past two year, the plants I have brought from the tropical section have spider mite problems. Specifically the Lemon tree and snake plant I brought was visible of mites on leafs, I can't believe I didn't take a closer look at it in store. The hundred-dollar dracena mass brought from this store also started to rot from the inside, and I found psocoptera infestation.... I never had mites issues in my house before!! Shame the store to charge a premium price. And even when I later visited the store, they just told me there's nothing their can do, and I should just spray it down with soup water. While, it doesn't work, unfortunately, the plants had to be thrown away.
Update: We had a disappointing experience purchasing a Christmas tree from Ellerslie Gift & Garden, but the management team from Classic worked quickly to correct the situation.
Great selection, great prices, really nice staff. They potted my new plant for me and gave me all the info on how to care for it, wrapped it up for safe transport. All my plant I’ve bought from here are doing great! I love my sliver bean pot!
Wide variety of plants
Lots of plants and helpful people. I’m looking forward to seeing you at the new location. You have become a year round destination for my family.
Such a neat place! Really enjoyable and relaxing atmosphere, as well as super nice, friendly and helpful staff! Will definitely be back????????????
Staff are always friendly and helpful. Great selection of plants, veggies and home/decor
Ellerslie Gift and Garden always has such unique and beautiful gifts, clothes and jewelry. They have a great selection of plants and pots.
Beautiful little place.
Really clean and organized, one staff member was rude to us in the tropical section but otherwise good experience
I love coming here! Not only is it dog-friendly, but the selection quite vast, and the staff are all so friendly, knowledgable and helpful! I always find more than I came in for and am always more than happy with what I leave with.
Love the informative staff and quality plants and pots.
Love the informative staff and quality plants and pots.
Wednesday afternoon September 20th 2017 bought streptocarpus plants in shades of pink, blue and lavender flower colours previous visit Tuesday afternoon September 5th 2017 Finally I found my favourite Episcia flame violet plant (bought 3 pots) previous visit Tuesday afternoon August 22nd 2017 lots of selections of tropical plants and some are on sale Previous visit Wednesday morning July 26th what a selection of hard to find tropical plants
Service was great there when I purchased over 20 tropical plants. All which have mealybugs, aphids and spider mite problems. I know how to care for tropical plants and I've done every thing right but these infestations are bad. I've called numerous times was put on hold for 19 mins then was hung up on. I called later that week and a gentleman told me to wash them down. All the plants I got was from there so there's no way they jumped from other plants. I spent over $400 on my plants and alot of them are in poor condition due to infestation. Probably won't purchase there again. And I understand plants get bugs but all of them?
Helpful staff and lots of options. They are always able to answer your questions and are dog friendly.
Visited for the first time the other day. Very impressed! Large selection of interesting tropicals, succulents, trees, and flowers. Everything was very healthy and well cared for. A good selection of Bonsai supplies as well as some pre-made commercial bonsai. The prices are slightly higher than some other places but I'd personally rather pay a little more for something that was cared for than the usual drowned, sick plants you find at a lot of nurseries. Staff are excellent! Very helpful and knowledgeable. I almost got the feeling the lady helping me was going to run me off until she was sure I had every intention of properly caring for the plants I was buying. I appreciated the concern. :) Would give more stars if I could. Go check them out!
Comparable pricing to most specialty gardening places. I love Ellerslie and the staff. I find everyone can generally help with all my plant questions (I'm a green thumbs too so my questions are usually not typical Google searchable stuff). I love their wish list too. Have been on it several times and just picked up one of my long awaited (asked in Fall) olive tree plants that is between 8 to 10 inches. I find their selection overall is a good variety. They have the best fairy or mini ornament selection I have seen in the city and area. Highly recommended checking this place out if you love places like Salisbury or Greenland.
A great example of bigger isn't always better. The old location with the yellow house across the way was charming with unique gifts and garden decor that you couldn't get anywhere elae. I looked forward every summer to going. The new location was a huge let down. Prices up, selection down, and no "gift"section to speak of. The staff earn an extra star however as they are always knowledgeable and welcoming. Will not be returning, can go elsewhere for my gardening needs, but it is sad to see that little yellow house empty across the road.
Lots of selection and the staff are eager to assist
Excellent service by knowledgeable staff!
A couple of staff are pretty knowledgable and were helpful even when my needs pertained to a system they weren't familiar with.
Great spot and helpful staff .. knowledgeable!!
Great location - not far from their previous one. More plant selection and knowledgeable staff as usual.
Great location - not far from their previous one. More plant selection and knowledgeable staff as usual.
This is a wonderful local business. Helpful, patient and friendly staff that's always ready to greet you with a smile. The plant quality is top notch and there is incredible care taken to ensure health. Thanks as always!
Awesome selection, prices are too high though, saw the exact same tropical plant at Rona for 1/4 price
Fantastic selection, saw some rarer tropicals that I've never seen at other greenhouses around Edmonton. They have huuge, full-grown tropicals too, but this place is definitely more expensive in comparison. That being said they have the most unique pots of anywhere I've looked!
Great selection of plants. Areas are clearly labeled. Plenty of carts. Majority of the staff were friendly and extremely helpful. I will be back.
Amazing customer service and advice.
I really enjoy coming here. Staff lets you wander, but is always there if you need help. Always willing to share their knowledge and give advice.
Staff friendly and plants look healthy
Beautiful place, kind and helpful staff!
Beautiful place, kind and helpful staff!
Amazing perennial selection. Very helpful. Beautiful place to spend a few hours.
Beautiful Christmas experience.
Very helpful staff. Variety is great. Prices are sometimes high, but there are usually some great deals
The staff here is wonderful! I always enjoy stopping in, haven't been going to the big box stores since I found this gem.
Trudy and the staff are AMAZING!!! Excellent customer service ????
Seems way more gift than garden. They sell tropical plants year round but don't sell required soils and soil amendments for tropical plants year round. Quite annoying.
You'll notice while shopping there that products carry no information pertaining to country of origin. Customers who make decisions based on such factors (i.e. cheaply made abroad vs locally made) are left blinded. Not only is this suspicious (should I assume everything's imported from China??) but I also wonder if this is legal. I vote with my dollars so in the future I'll just buy elsewhere.... don't like being taken for some village idiot.
Would give zero stars if I could... extremely rude service and the staff have little to no knowledge about the plants. 4 different staff members couldn’t direct me to the lavender plants and I was misinformed by 2 different staff how to care for my bonsai. The care sheet they send home with you is generic and not specific to the plant you buy, much of the info is useless. Spent $130 on this bonsai which is now dying thanks to the info I was given. DO NOT GO HERE.....
Large selection of healthy plants! I was very pleased to find the plants and fertilizer I was looking for. Love this store!
What a great gift shop. Go there first!
This is the best place to shop for Christmas decorations!!!! Patty was so nice and helpful. My tree looks amazing. If you're looking to wow a crowd this Christmas I highly recommend patty!!
It's so unique and the quality is great. A bit expensive for most things, but you will not find many of these treasures anywhere else.
Great selection of plants. Good prices. Helpful staff. A bit of a tricky location to get to but once you know how to get there, you'll be fine. Parking lot is mostly unpaved gravel and some potholes. Be careful driving. I come here for bedding plants in spring. Can always find what I want.
The Staff at Ellerslie Garden Centre was very Friendly and Helpful with my questions! Beautiful Variety of Everything too! Highly suggest visiting here!
Overpriced like you wouldnt believe buy stuff on sale there and it's broken and then they tell you to bad final sale for selling you a defective and broken product Dont go here
I bought the most beautiful Christmas tree from you this year and wanted to let you know that it is an absolutely perfect tree!!! I was helped by Jory and he was incredibly helpful and went above and beyond while helping me. My tree was bundled and he took me around and showed me which trees would be full and bushy. He cut the end of my tree and brought it out to my vehicle then he helped load it in. You have outstanding quality, pricing and customer service and I look forward to being your future customer.
Wow! What an amazing selection of annuals, baskets, perennials and tree's. I have to make another trip back soon. Friendly and helpful staff.
This is the second time we have visited Ellerslie Gift & Garden, and the second time my husband and I have left empty-handed. Just like when we were looking for shrubs and perennials for our new home 12 years ago, we are doing the same now, in our third home. Both times we have visited, we were ignored by staff who walked by us (one was flipping scissors around her finger today), and never asked us if we needed help. Today, in fact, one associate helped an older couple, then walked by us to offer help to a lady who had just arrived. It’s been a while since we have felt so snubbed; thank you for reminding us why we didn’t buy from you all those years ago. Oh, by the way, we were there at 2:30pm on a Tuesday afternoon in late June - hardly peak hours. We will be purchasing all of our trees, shrubs, perennials and annuals from a competitor just outside the city limits. Though Ellerslie is much closer to our home, we don’t mind driving the extra few minutes elsewhere for quality service.
Very helpful staff, huge variety
Yesterday was my first chance to visit the new location and I was extremely disappointed. The original location was amazing and quirky, the place to go to find something unusual as a gift or for your garden, not the usual big box store plant selection for sure. The staff were friendly, knowledgeable, easy to find and above all helpful. The new location however... Where do I start? How about the parking lot that was in a terrible state of disrepair in serious need of resurfacing or the lack of signage to drive through the landscaping truck entrance to another parking lot for what I think was supposed to be the front entrance to the new garden center. Then there was the completely sterile industrial exterior and interior! There was nothing significant, eye catching or unusual. Everything was drab, metallic and grey. The annuals were both inside and outside and I was seriously confused where to find anything in the owners attempt to merchandise the plants as you might plant in a pot together as opposed to all the trailers in one spot vs the grasses for example which made it far easier to choose your favorite from amongst similar items. I never actually found out where the perennials were located or their unusual specimen plants (and I am not referring to the tropical house). I never minded the slightly higher prices at Ellerslie but this year the pricing here was out of this world, way over and above similar garden centers I have already been to this year. Given my level of disappointment and frustration I was not willing to shell out that much extra cash this year for their offering of plant "basics". I have always supported local greenhouses in and around Edmonton and am increasingly disappointed to see them sell out to commercialism. Holes move to the Enjoy Center was an epic disaster and I feel this move also has taken away the heart and soul of a business that was so vibrant and unique. Time will tell if the gardening community that used to love shopping at the original location will continue to shop here or abandon this "new and improved" location to those who do not realize the difference.
Overpriced plant selection, rude staff. Go to Salisbury greenhouse instead, far nicer staff and not as overpriced as this place.
Less variety then usual here this year. Still help fill staff and good quality plants
The staff is really friendly and is always fantastic to deal with. However, if you are looking to get the best price I would recommend looking at other greenhouses within the city (zocalo is dirt cheap).
I purchased a tree from here and shortly after I brought it home I noticed that it was infested with centipedes. I contacted them regarding the bugs and they suggested to leach the plant with water. This suggestion didn't work as after another month or so I was greeted with centipede hatchlings in the soil. I again contacted them for support. I was told by management that, since they do not grow the plants in house, there is nothing that they were willing to do. Other than sell me a product to get rid of the bugs in the plant that they sold to me. Makes a lot of sense. I definitely will not be giving them my business in the future, and unless you enjoy centipedes crawling around your house, you shouldn't either.
They had an excellent selection of flowers. The staff was friendly and knowledgeable when I had questions. Checkout was quick and efficient even though it was busy.
Rather odd that a garden centre is closed Sunday during the spring.
Very limited supply od bedding plants
Good Collection but very expensive
Distancing and the amount of customers allowed to enter is perfect. Alot of sales on decorative pots. Anyone ready to start their plants indoors there are a ton of seeds to choose from. Staff is great as usual., except for the female staff member in the tropical plant room, dosent need to be so unfriendly and bossy. I was trying to count how many people were in the room , I just counted 4, the limit, she came at me ,practically threw me out. I almost left the store. She could use a different approach.
About a year ago I bought a beautiful variegated pathos at Ellerslie. I have about 6 or 7 pothos plants in my house but this one for some reason kept wilting and wouldn’t look nice- always droopy even after a soak. It is generally a great and easy plant even for beginners so I decided to take a look at the roots. Unfortunately I realized that the plant is just two small cuttings from a larger plant with a few roots attached. I was definitely disappointed as none of my other greenhouse plants I have purchased seemed to be cuttings. If I am incorrect and some greenhouses do this, I apologize. But I found it a bit disheartening since Ellerslie’s prices are not the cheapest and I was trusting to get a healthy, beautiful, well established plant. I went through here the other day and you can tell they are putting lots of effort into the new location. However I was hoping the feeling inside the greenhouse would have changed. When I go to Salisbury, the workers chat with you and are always laughing, but when I go to Ellerslie I always feel uncomfortable and looked down upon. Of course I know all the workers there work hard and do a great job, however it would be great for them to have some vibrant, smiling faces in the greenhouse. I am giving three stars because I have bought other plants from this greenhouse and love them! Unfortunately just had this one weird experience. Update- Thank-you for reaching out. I definitely understand in moving there is a lot going on and things can be interpreted in a negative way. And thank-you for the info about the plants, I have decided to just keep my Pothos in a glass jar and it never wilts. ????
Staff are very knowledgeable and very helpful. Their gift items are all beautiful, great selection. Their plants are very well taken care of as well. I will be back!
It was a nice green house but I bought 2 different packages if moss that only have a store made sticker. Neither say anything about preserved or dried*. I asked a cashier and she said it was just dried. When I went to put it in my terrarium and looked at it closer I suspect its preserved. I don't blame the cashier because either properly labeled packaging or staff education would easily have prevented the mistake. *Dried moss will start to grow again preserved cannot due to chemical process.
Love it here. Great, helpful staff that were knowledgeable!
I stopped in today for the first time and I will definitely be back. I found exactly what I was looking for and found all of the staff I dealt with super friendly and helpful. And I love that they do free transplanting if you buy a plant and pot at the same time.
Always one of my favorite places to visit! Plus they usually have carnivorous plants there, which are a great way to control the insects in your house.
Amazing, staff are knowledgeable and very helpful. Plants are in perfect shape
Great store, always the best selection of indoor and outdoor plants and decor.
Amazing customers service. Employee super friendly and very knowledgeable!
I am so sick of giving Ellerslie gift/ Classic a chance to be better every year. I’ve purchased bulk product only to find much much cheaper pricing later on, ie Burnco, even buying bags at Home Depot is cheaper. Each spring I go here first, it’s the closest landscape centre. I go seeking a local, knowledgeable business, with quality product. The reality is different. No one says hello, no one offers assistance or advice and this is a weekday morning. I normally leave empty handed reason being I never received the advice I went to this store for in the first place. Recommend to just go to Lowe’s, the plant selection does not require advice the bulk product is good price, hardscape product better price. Ellerslie gift and Garden, Classic landscapes, what makes your business better than others? I’ve been coming the spring for a few years each time disappointed.
The staff was helpful and friendly. I was looking for a moss pole(Stick) for my pothos yesterday and I asked the associate for it and she referred me to an experienced lady. That lady was so helpful and friendly. She gave her 100% effort to find out any substitute item as they did not have moss pole. I ended up buying a bamboo trellis for my plant. But I would like to appreciate her help. I only have one regret that I forgot to ask her name so I could write here for her appreciation.
We just got our first Christmas tree as a family here and the staff were amazing friendly and helpful! Ethan especially went above and beyond to help us pick the right one. Thanks again!
Great new location, big, bright, more selection. Just one concern is the lack of cashiers available. Almost 20 minutes in line to check out.
Amazing staff with excellent customer service. They really know their places and take time to help
Very welcoming place, staff are awesome!
Ellerslie greenhouse is a great place to buy indoor and outdoor plants. The workers are very knowledgable and friendly.
This is the only place I go now for houseplants, annuals and seeds. Huge selection of products, and the staff are all extremely knowledgeable and helpful. Their gift section is also fantastic.
Before you purchase any indoor plants, make sure they are not sick. Because they cannot be returned even they were sick when you bought it. The plant I bought has so many little tiny spiders and went back checked all this plant they have in store have this issue. What they recommend is that you purchase a $20 spray they have and try to save the plant yourself. Wow. Lol. The experience at old location was good. Not sure what happened after they moved.
Went to Ellerslie to get fish soil..The bags were 50 liters my partner when in by herself and purchased 6 bags.They were too heavy for her.Jory a great guy came and loaded them up for her.I was in parking lot because of virus ..he pushed out the cart to truck .Offered him a tip and he said wasnt allowed to except it.Highly recommend the service that Jory provided.
Excellent section of home and indoor garden supplies.
Me and my 10 year old son came in looking for a bonsai tree that he could look after. Knowing very little ourselves about bonsai trees we found the staff to be extremely helpful, very knowledgable and super friendly. They had a very good selection to choose from and we left with a bonsai tree each and very satisfied. Couldn't be more impressed with the service we received.
I really love the friendly service and the unique gifts. I also like that it's not too big and not too small to shop around and it has a very nice selection of gardening needs.
Such an incredible gift shop! Staff is knowledgeable and friendly and plentiful. Can't go in here without buying something. Love this store!
Good selection. Healthy plants. Friendly staff
I have a well established variety of house plants that I have collected over the years, and have never had an issues with bugs in my plants. For Mothers Day this year, my husband bought me several new house plants from Ellerslie Gift and Garden, and suddenly I wound up with a fungus gnat problem in my house plants. We have bought plants from here before with no issues, so this has been super disappointing for us. I talked to the staff who said mosquito dunks would fix the issue, and despite re-potting all my plants, allowing them to really dry out and using mosquito dunks for the next 3 waterings, I still have an issue. I'm really upset I have to essentially throw away hundreds of dollars in house plants because you sold plants with a fungus gnat infection. Lesson learned going forward to quarantine all new plants. ????
Fantastic place to go. Awesome staff
The staff were very friendly and helpful. The plants selection was decent for this time of year. I look forward to going back later in the season. They also had a great selection of unique gifts!
Great staff. Hope they get above average wages. They should have given the young man an electric saw for trimming the end off the trees. Silly to use a cheap old hand saw to saw on frozen wood. Shortsighted of management or they don't care.
I love this store. I cannot go to another store (no names mentioned) because the varieties blow me away. Always pleased with the service except for today. I was looking for a plant in indoor area and was standing less than 2 feet away from rack and this young girl just cuts right in front of me. Could of walked around me.
I had a warranty issue with a tree that died last year I received zero customer service from Classic landscaping when I was directed to talk to them. I again spoke to Ted at Ellerslie gift and garden who was very helpful the whole time and he made sure I was well taken care of and happy when I left along with Carolyn and Patty. Hats off to all three of these wonderful people and their customer service! I will continue to support this business only because of these three people going above and beyond!
People were so helpful and friendly!
So disappointed to drive all the way there to find out they're closed on sundays! Thats bad business. Justed dropped over $600 at Salisbury greenhouse. Thanks for being open on one of my days off from work!
Cool stuff great for giving gifts... Have tropical plants to keep your spirits up thru the cold season
Beautiful place! Was my first time going there; looking forward to my next time!
Amazing displays to explore, wonderful, friendly and helpful staff.
Always beautiful with new ideas
Beautiful plants and beautiful people. The yard and buildings are well maintained and their selection is first rate. The staff are very friendly and knowledgeable. There's lots of free parking with good access on Ellerslie, a gardener's Paradise!
Love this place. Outstanding staff! Super friendly and helpful. Prices are quite high, but quality products and excellent customer service usually make it worthwhile.
My experience was just as Christianna described it two weeks ago. I spent 15 minutes hunting for the plants I wanted in the section of the new store that was identified as the 'annual' section. Finally I asked where to find herbs and was directed outdoors, where I also found most of the annuals I had been looking for, in a section that a large sign identified as the area for shrubs and perennials. Meanwhile, I was astounded when I reviewed my invoice and discovered that I had been charged $18 for six packs of fairly ordinary plants. Normally prices are posted clearly, but I don't recall seeing even one sign in the store. I know that retailers have had a hard time, and I was not going to write a negative review. But given that someone reported some of these issues two weeks ago, and no one bothered to address her concerns by putting up a sign saying "more annuals outside!" I will add my voice to hers. I am a long term customer of Ellerslie Gift and Garden but this year I found the experience of shopping there both frustrating and time-wasting. For this year I will be doing the rest of my garden shopping elsewhere. I will try again next year.
Awesome
Great store, with something new to find every single time. Staff is friendly and helpful.
Helpful knowledgeable staff, plenty oof selection.
The helpful staff answered all of my questions about my houseplants, and they have a great selection as well. The gift area is full of unique items, I spent hours browsing.
Extremely overpriced products. A basic clipping should not be sold for 10$.
Cool stuff great for giving gifts... Have tropical plants to keep your spirits up thru the cold season
CLOSED ON SUNDAYS? It's June 11th - peak gardening season. Not very customer focused. Why not close Mondays instead during gardening season?
Lots of interesting gift items and plants. Very knowledgeable staff
Ellerslie Gift recently moved to a new location and wow!!! Its huge and the selection of plants, etc. is amazing! They have more plants there than anywhere else I've seen and more of the really interesting ones..some I've never seen before. The staff are so friendly and knowledgeable too! Love this place!!!
Cornor 19 Avenue and Whitemud South. Nice boutique of ladies wear mostly Papa brand, half price sale in July. Lots of selection of annual and perennial plants. Pots, fountains and outdoor decor picked over but still enough to find the one thing you want to take home. Wheelchair accessible and friendly staff.
Beautiful store!!!!! The staff are amazing and the managers are superb!! ????????????
The business is green.
They are very knowledgeable and helpful.
Im not sure if their rent is super high here, but the prices are out of control expensive. I purchased a fiddle leaf dog tree from Salisbury greenhouse a few weeks ago for 45$. A smaller, less healthy tree here cost over 120$! I noticed that there pricing on almost everything i looked at was similar. Its a pretty store, nicely laid out, but I will not be back.
great staff
Went here to visit with my boyfriend and one of the sales people was following me around as if I was going to steal. This unfortunate experience took away from the cool plants they have. Would not come back here.
Don't ask for them to bring in more of sold out plants as it takes forever to get the plants or at least get a call back. Recommended contractors are a complete waste of time. Thank God the staff is at least knowledgeable. That itself is about the only reason this is not a 1 star rating