Reviews of Braeheid Gardens - Year Round Garden Center (Gardener)

T Stanway

Best little greenhouse in the peace region! I highly recommend them not only for their beautiful selection, but they are so helpful and knowledgeable with answering gardening or houseplant questions. They are my go-to now for anything plant related :)

kathy best

Amazing selection and service. Highly recommended to those who are just getting into plants and experienced plant lovers alike.

Natalie Fisher

Lovely place, beautiful plants, helpful friendly staff. Definitely will be going again

Beck

Awesome place to visit, if even just to look around, great service, very knowledgeable and willing to help, good prices, happy and healthy plants to take home! 10 for 10 would recommend checking them out!

Jordan Kelemen

This was my first online order with Braeheid and i have to say it was a great experience. Its easy to reach Someone at the location, really friendly staff, great plants, rare plants, great prices, regular sales, and seriously fast shipping; if it wasnt for Canada post i would have had my order 36 hr after placing the order. I will be a regular customer and I would recommend placing a order to anyone thinking about it.

Richard Podsada

The place for succulents in GP. Knowledgeable and friendly staff, worth the trip!

Baillie

I ordered 5 plants from Braeheid and had them shipped to Nova Scotia during COVID19. Canada post sent my plants all over the place and after 18 days in shipping they finally made it - and they’re as healthy as can be! I was afraid I would open the box to see some sad plants, but they were all in great shape :) I highly recommend ordering plants from Braeheid!

Siân Lepinski

This is an awesome greenhouse! I've never had any problems with the plants I've bought from here, and the staff is very friendly and helpful! They have a huge variety of plants and the events they host keep you coming back! The succulent unboxing event is a lot of fun and a great way to get a few rare ones!!

Leslie Boisvert

Knowledgeable staff and wonderful product.

Andrea Ungurian

Great place to buy all of your vegetables and flowers!

Laura Jane

Some of the best kept pants of any greenhouse in the area. Great selection of classics and trendy plants. Always friendly and helpful staff.

Michelle Wiggins

Love coming here. The customer service is fantastic and they have a great selection.

Melanie Kuehl

Always my favorite place to go. Love the atmosphere and the owners and their staff are so friendly and helpful. Their flowers/plants are always happy plants!

Miranda A-N

Great place! Lots of selection and the staff are incredible!

Chris Osborne

Good selection, great service and vibe.

Keinan Williams

Worth the drive

Jennifer Shkolny

This has become our favourite place to shop and visit any time of the year. The owners are absolutely amazing and so knowledgeable about their products. The greenhouse is a great destination for my kids when they just need to get out of the house. The events they host such as the lady bug release in the spring make for fantastic outings.

madi macnevin

Awesome selection of really healthy plants!

Chris Osborne

Good selection, great service and vibe.

Karla McFadden

This is my favorite place to go! The plants are always impressive and the staff is so passionate, knowledgeable and kind! Definitely reccomend!

Sophie

REPLY: Hi, there are a few things wrong with the reply to this review. 1. The email that suggests reading their blog was sent AFTER the transaction was made and offers no indication that the order can be cancelled or changed. 2. There is no mention anywhere of a shipping policy, and there was no checkbox that I had to confirm that I've read this in any part of the transaction (just double checked this now on mobile). So 2 did happen in my case. 3. Canada Post does offer refunds for orders that where not delivered on time; however, only the shipper can request for it. I think it's the least that you can do for good customer service for clients who have spent a lot on plants and shipping and are only requesting the shipping payment back after losing everything. 4. I sent out an email requesting for the Canada Post refund since it was already over the agreed upon time on December 12 and still have not receive a response at all.. I feel like the only way to get a reply is by posting a bad review on here.. I got one within the same day! This is bad customer service and this is why I left a bad review. The plants died and that's a bad judgement on my part, but the rest is bad customer service. Note: The reason I said 3 weeks is since its 5 days shipping, and it took 11 days, this is more than two business weeks, but not quite 3 weeks as pointed out. ORIGINAL REVIEW: My order was in transit for over 3 weeks when I paid for 5 days shipping (shipping alone was over $45).. all the plants ordered were unsalvageable by the time I got them.The plants were in no way properly packaged for shipping. Tried contacting the company, no answer back. Overall, SUPER disappointed. Poor customer service. I would strongly reconsider if you were thinking of placing an online order.

jordan wiebe

Great selection and amazing staff. Very knowledgeable!

Sasha Gwin

Wont shop anywhere else for house plants. I love how the staff know about every one of their plants

Lindsey Bull

Very helpful, very friendly!!! Love going!

Sharon Bonner

The plants are so healthy and gorgeous. Niko the friendly resident cat is a plus...and the people are pretty friendly too. A very pleasant experience!

Rjred1 (Rjred1)

Online checkout was the best part, to beat missing out. The kids loved the cat and so far all the plants survived transplant.

K Meyaard

What an amazing little greenhouse with a huge heart. Shawn and Lorraine are so helpful and truly love making customers happy. They have a huge selection and always love hearing plant stories!

Kirk Gulick

they know their plants. Have better luck with plants I get here, normally I kill about 50% of the outdoor trees I get from other stores here it’s about 25%. Subjective review for sure…

Brittney Wasson

I love this place. They always have the best finds for plant lovers. It’s like the secret garden hidden in the valley. House plants, garden, planters, hidden gems and unique finds. This year I was shopping for water plants. The selection was awesome. They truly have the family run business vibes with super friendly staff members. Plus who doesn’t love that cutie orange kitty sleeping like a boss. They keep you posted on every shipment coming in on Facebook live. While they show you the unboxing they give you tips and tricks. This place is truly just has all the boxes checked off.

Bethany Smith

Plants. Always. ????

Tara Miceli

Very helpful staff! Will definitely be going back to pick out some shrubs to plant by our new tree.

Melanie

Exceptional people, exquisite product!!????

huntie eidt

love the people, the plants and the price!

Ricky Cullen

Great place. Great service with a smile and a cat.

Rhonda Wald

The best customer service and plants all year around.

Emilie Gilbert

Lots of choices, all very healthy. I go every spring.

Tyler Wold

I always have a great experience at Braeheid. The staff is helpful and more importantly, knowledgeable. The layout is easy to navigate and the selection is always abundant. Definitely shop here!

Johnathan Clarkson

5 STARS ⭐⭐⭐⭐⭐ Just can't say enough great things about the Braeheid Team...Shawn, Lorraine and all their staff are so customer service focused and knowledgeable about all the plants, flowers, shrubs and trees that they sell. Thank you for creating a safe greenhouse experience during these crazy Covid times. Looking forward to another great Gardening Season to help de-stress after this last 14months.????

Dave Samograd

Amazing place. Very friendly staff. Great selection of plants.

Jennifer Hall

Went to the greenhouse once on a trip to Grande Prairie. It was such a lovely experience. It's run locally, and the service shows. Wasn't able to buy anything since I was flying home but I wish they had a greenhouse near me in Calgary too.

Kristin Reed

Staff were helpful and efficient. The greenhouse what thoughtfully organized and everything was easy to find. Would give 10☆ if I could ~ bonus points for the snuggly chubby orange cat.

Carianne Budalich

I love these folks! They are happy to share their knowledge and point you in the right direction! The variety of seedlings, plants, shrubs, trees etc is awesome, especially for this zone. The yoga and planting seedlings was so much fun! Great job folks and thanks for all you do!

Erin K

Very knowledgable and helpful. Always love going here, the kids love smelling the flowers. I love family run businesses and this is a lovely one.

Debbie Stadelmann

Love this place. ???????? I get so excited when I get to go out and look/buy. ????????

Y Bernier

Awesome selection, great service and knowledgeable, best place north of Edmonton for selection of not only house plants but also great seasonal garden selections.

Sandra VanRootselaar

Excellent

Tara Pearson

Staff always have so much great information about all the plants! So friendly!!

Wendy Cassidy

Love this place! My pots haven't looked this big and healthy in years!

Amanda Loughlin

Great staff, beautiful plants! Worth the stop every time.

Vanessa Manysiak

Awesome local greenhouse with good selection and friendly staff. I've had a hard time getting their attention a couple times because there's always something going on but worth the wait. Social media savvy helps too and active in the community.

Christina

They are so knowlegable and really treat you like family as soon as you step foot into the greenhouse! I always look forward to going there and their prices are very very wallet friendly compared to other greenhouses including big box stores!!!

Vanessa Wack

Amazing staff can't get any better

Karen Carr

I want to reach out to all the Staff at Braeheid Gardens, you are all very helpful and what an amazing shopping experience you gave me yesterday, from the minute I arrived to the carryout that I received. I have never ever experienced such a devoted team at any other garden center as I did at this beautiful place. Your plants were amazing and you ensured whoever was shopping stayed safe as we fight this covid19 together. Cannot wait to see you all next year. Again thank you for all your help and knowledge yesterday. Karen

Kirby

Great as usual! Friendly staff, large selection for both indoor and outdoor growing. Also like usual, I spent way more money than I should have!

Brynne Battersby

I ordered some houseplants, dirt and fertilizers online from Edmonton! Plants shipped fast and arrived before scheduled! The parcel was packed extremely well, and all of my plants arrived in great shape, even with a bag of soil and fertilizers in the same box! I was a bit worried when I ordered online, as I wasn’t sure how the plants would survive shipping. But, there were no problems at all! I highly recommend shopping here, whether it be in person or online! Thank you for a great experience!!!

Blythe Froh

Amazing local greenhouse with the friendliest staff. If you get a chance to do one of their information evenings it's so worth it. Love this place!

amy deveaux

The trip out to Braeheid is not just going to another store, it’s an experience for me. The owners are very friendly and welcoming. They remember your face and ask about you and previous purchases! I have purchased quite a bit from this amazing greenhouse and have never ever been disappointed. They are always bringing in regular favourites and also unique things that really please the eye. Proud to have this place in our area!

Blair Fjeld

I used the delivery service when I’ve been unable to get out to the greenhouse and I have to say it’s very exciting to have that package waiting at the door for me. It was packaged really well and my plants looked amazing. I will definitely use this service again????

Nick vanRootselaar

Great selection friendly and knowledgeable staff

jaciandrob eakett

Our experience has been an absolute 5-star one from the clear communication, flexibility, quality, price and everything in between. They are the best 8D

Jaclyn Schumacher

Excellent garden center!!! They are full of knowledge, very helpful and always stand behind their products. If you want some new plants its totally worth the short drive from Grande Prairie!!

Tonia Zenner

Friendly knowledgeable staff made for a great experience!

Carol Allen

First time visiting and they were so friendly, helpful and knowledgeable. Delightful experience and will definitely be back!!!

Jen's Imagination

Lovely local garden spot with unique plants and helpful staff who always make you feel welcome. Whether you’re a first time customer, regular customer or a once in a while visitor, they are always kind, considerate and friendly.

Jaycie Moore

Most amazing Green house I have been to in northern Alberta! So helpful and fantastic quality plants and most helpful and knowledgeable staff/owners. If you haven’t been you should, and you’ll never shop anywhere else ❤️

Kirsten Ward

Braeheid Gardens has a fantastic selection of healthy tropical and succulent house plants! They are friendly and enthusiastic about what they do.

Andrea Ungurian

Lots of selection and its great to shop local. Had what I was looking for and the staff are great!

Meghara Bittorf

I love shopping here, the staff are always friendly and helpful. Incredibly knowledgeable and give excellent advice, I always feel welcome. And their plants are amazing!

Jenna Maffret

This is always my first stop for plants! Indoor, annual, perennial, tree, shrub everything! They are always so incredibly helpful and really take the time to listen to you and give their suggestions. Everything I’ve ever purchased has always been so healthy. I love how involved they are in your plant happiness

Candi Beauchamp

Love this greenhouse. One of my favorite places to go.

Leah Seery

I received my shipment next day, very well packaged for cold weather shipping! Check out their Facebook page! An amazingly easy experience, will definitely order again!!!

Malinda McBurney

Love Braeheid Gardens!! I would highly recommend to anyone!!

Daphne Hauck

This was a very big greenhouse/lots of plants/staff were very friendly & helpful .

Chelsea Ossum

Amazing selection of plants and the staff are so friendly and helpful. Definitely recommend checking them out

Casey Howson

Great to deal with, love shopping there and i love their selection, peices, and customer service:)

Hilary Johnson

This is the only place I will buy house plants! They are simply the best here, if you're looking for something specific you can always let them know and they do their best to find it. They have a pest free guarantee and I've honestly never had a problem with anything I've ever gotten from there, which is saying something considering I like to fill the void in my heart with house plants. 10/10 would recommend to anyone and everyone!

Alura Henault

Amazing greenhouse run by fantastic folks! I love the houseplant selection and I'm looking forward to what each new season brings!

Lois Cooke

I love the selection and the quality of the plants as well as the variety of growing accessories available. The owners are also very friendly and very knowledgable in their field of business.

charlene mudryk

A nice calm experience. They have done a really good job ensuring physical distancing is achieved. Beautiful and healthy plants- everything is well taken care of.

James Thomas

I don't go too often because every time I do, I end up finding something I need to buy. Quite frankly I am simply running out of room for any more plants. they have the usual selection on landscape and bedding plants but the selection of houseplants and airplants is usually exceptional. Would recommend everyone reading this check them out before you buy anywhere else.

Jane Helle

I love the variety of plants and they are very knowledgeable. I need to go back soon, I need a swiss cheese desperately.

Bryan Schamber

Come for the plants, stay for the cat.

Clark Weiss

Great place for flowers and shrubs

Amanda Dietz

Great stuff and great selection

Brenda Thompson

Love the friendly, well knowledged staff. Such a beautiful and inviting environment. I highly suggest Braeheid Gardens!!

Meagan Burnett

10/10 would buy plants here again. ????????

Kate

I can’t praise Braeheid enough. This is a great place to get an amazing variety in plants in Northern Alberta, and they are always in great condition. It’s obvious how much care the entire team puts into the greenhouse. I’d also like to give the girl working today (Sept 24) a shoutout for going out of her way to find Niko for my infant to pet as she loves looking at cats. An example of them always going above & beyond.

Tara Ryan

Such an amazing place. My whole family loves visiting, the staff is always incredibly friendly and helpful. They're knowledge on...well any type of plant really is bar none! As a newcomer in the plant world, I have had many questions that were always met with very informative answers. Can't say enough good about this place! Definitely worth the short drive!!

Cheryl Creary

Always love stopping here. Plants are exceptional, very, very healthy and staff is always helpful and can answer my questions. Great prices too.

Tara Miceli

Very helpful staff! Will definitely be going back to pick out some shrubs to plant by our new tree.

Trevor Buchanan

The best place to buy all of our flowers, trees, shrubs as well as our vegetable plants already started for us. Our growing season is so very short up here, it's great to plant our vegetables with at least a month worth of expert growth under their belt. Their variety and prices are awesome. Their plants are always healthy and well maintained. The people there are the best! We've been going there for years and we just wont go anywhere else!

Shauna meinema

Honestly Braeheid is the best place I've ever been to get everything you need. Awesome staff...and awesome cat!!! Love this place.

Megan’s Perspective

Very friendly/ helpful staff & lots of selection!