Here you will see the reviews of real people like you who are buying the products of FreshCo McCowan & Ellesmere (Fruit Store) in the territory of Scarborough (Canada).
Currently the business gets a score of 4.1 out of 5 and this rating has been calculated on 127 reviews.
You may have noticed that it reaches an feddbacks average is quite positive, and it's based on a very large number of scores, so we can think that the rating is quite faithful. If many people have bothered to give their score when they are pleased with the business, is that it works.
You know that we don't usually bother to put opinions when they are good and we usually do it only if we've had a problem or issue...
This Fruit Store corresponds to the category of Grocery store.
I'm a fan. Always good inventory and never run out of on sale merchandise. Cashiers are quite friendly. This place easily meets my expectations as a "get my stuff and get out quickly" store.
Overall this is a well run grocery store with a good variety of products. I live nearby so it is convenient. The only challenge is the express checkout, which is truly not express. Many people have much more than the allowable limit with no reprocussions from staff.
Not fresh, kinda pricey
Fresh vegetables And a good grocery store for STC nearest people who can walk and go.
Great store have goods at affordable price. Have enough parking slots. The store provides great customer service.
WELL I FEEL MOST COMFORTABLE IN THE MCGOWAN STORE, MUCH MORE THEN NOFRILLS WHICH FOOD TO ME HAS BECOME DISTASTEFUL. MCGOWAN FRESH - CO HAS EVEN RECENTLY OPENED ITS DOORS TILL 12 MIDNIGHT 7 DAYS PER WEEK, AND THERES TALK ABOUT POSSIBLY HAVING THERE DOORS TO BE OPENED 24 - 7 WHICH WOULD BE SO AWESOME FOR THOSE WHO CAN NEVER SEEM TO FIND THE RIGHT TIME TO SHOP, THEY HAVE THE RULE THAT IF YOU CAN BUY A PRODUCT ANYWHERE ELSE AT A PRICE THAT THEY WILL MATCH IT , I PERSONALLY LIKED THE FACT THAT MORE OF THERE FOODS ARE BEING WRAPPED FOR PERSONAL HYGEIN. THERE SALES AND PRICES HAVE BECOME TO TAKE OVER SOME OF THE BEST STORES FOR SHOPPING, THE REASON I GAVE ONLY 4 STARS IS BECAUSE I WOULD LOVE TO SEE THEM GET THERE OWN BUTCHER COUNTER FOR MEATS AND WHAT NOT'S OTHER THEN THAT I BELIEVE THERES ONLY ONE PLACE THAT IS JUST EVEN BETTER AND IS PRETTY GOOD ON THE POCKET BOOK AND THATS BASIC FOODS I GO THERE AT THE TOP OF NELSON RD FOR WHEN IM DOING MY HOLLIDAY SHOPPING FOR FOOD CAUSE I BELIEVE THEY CANT BE BEAT EITHER. AS FOR WALL - MART WELL I SHOPPED THERE 50 YEARS AGO BUT THEY CALLED THEMSELVES HONEST EDS LOL. IVE SHOPPED AT WALL - MART BUT I DONT MAKE IT A HABIT CAUSE FOOD AND CLOTHES IN ONE PLACE IS OLD. THANK YOU.????❤????????
Variety of International food. But dairy area need cleaning. I visit there several times but always looks dirty.
It's been a while since I've been to Freshco but everything still feels familiar and easy to find. The cashiers are still friendly and polite and the prices here are great as well especially when they have their $1 $2 $3 sale.
Organized and quiet. Friendly staff, too.
I was surprised at how good this store was. It is small for a grocery store so we cant do our full shop there. But we needed a few key items. They had them, not expensive for everything but Pop which Shoppers Drug Mart kills them on. But most other things were similar. It was clean and friendly and the staff ready to help.
We do love to shop at this Frescho, but 2 things we are starting not to care for too much. One is customers parking illegally in front of the grocery entrance, and two, the items that we use to buy there has become unavailable: VH butter chicken, green pigeon peas and Munchee lemon puffs.
Great shopping experience. Price is much cheaper then Walmart. Thank you FreshCo
Recently this freshco staffs are very rude. Avoid this freshco location. The staffs are rude.
Chain store, not a very big store in size when compared to others in the area. Lots of parking. Prices are competitive like No Frills. Great location near the Scarborough Town Centre and McCowan RT.
Dont visit this location the new managers ruined this store and while shopping there I see them yelling at the workers and nothing fresh I found mold on chesse and expired meat DONT GO TO THIS STORE!
I am a front line health care worker and this store has the worst policy in regards to priority access. I recently recieved my vaccination and was experiencing general muscle soreness. I normally bring my wife along with me to help, but she was especially important for this trip because I could barely push a cart. The manager of the store (Manny) refused to admit my wife and I quoting that they could only allow myself in and not my wife. He actually suggested she "wait in the car" in -16 degree weather. What if a single mother who was a health care worker came to shop here after a long shift and had her kids? This manager would tell her to leave her kids in the car? The management of this store is beyond incompetent and their policies are not only stupid, but discriminatory. Take your business elsewhere.
Very expensive compared to Walmart and Superstore. The name Freshco doesn't reflect on product displayed. They are miss guiding customers.
It's a good grocery store, spacious and good quality materials. No rush or overcrowded and Enough parking space.
This morning at 10:11 I went to this store, FreshCo McCowan & Ellesmere identified myself as an essential worker showing my ID and requesting to go in for bread - I was heading to work. The security guard went to check with management and I was refused entry, I needed to line up. I wonder if I was an essential worker that was not black would I have gained access to buy my bread. I am very disappointed and will no longer be shopping at this store. You don't deserve any star - but of course for me to post, I had to select one.
Has to be the best Freshco Outlet!! Has everything under one roof!
This place is has the quality products as compared to it's competitors. Staff is friendly and helpful.
Easy to find what eye need ... lots of staff to help with any questions ... xmas eve busybodies shopping last minute but no problems ... kraft salad dressing and Dempsters sliced bread and 1 percent milk
Seems pretty low price with deals. Not many products but essentials are there. Good for daily groceries.
It was good experience. I frequently buy from Freshco McCowan & Ellesmere. They have fresh stuff and they are also going through some renovation. So hopefully things will be more available and convenient.
Served by Harshita today. She was nice and absolutely helpful while handling customers.????
Good collection of groceries at reasonable prices at a convenient location close to Scarborough Town Center, well connected by public transit. Better planning of shelves to accommodate more inventory compared to Price Chopper here before at the same place.
Recently FreshcCo has redesigned the layout of the first area. It's now much easier to navigate when busy and feels a lot more comfortable when picking up fresh produce. Additionally this location is by a very multicultural community so it provides a lot of harder to find spices and products as well. This includes a personal favourite of mine Melona which can be hard to find in mainstream grocery stores. If I had any complaint it would be that due to its size, on busy days there can be lines that lead into the isles as well.
Concise and just right, everything essential is there.
Pretty much the most cleaner version of the FreshCo so far in Scarborough...The store is well organized and has easy access for everything...
Good deals but needs more staff to help customers lost at the aisle. If you cant find what you are looking for, sadly, youll never find it.
What else is there to say. Place is great other than the fact that their asian aisle is lacking.
This is a good place to buy all food items. Not crowded.
Clean store, good prices and selection * store has been reno'd! Much more open feeling. And they have rotisserie chicken now too!
Its good place to get Indian grocery at reasonable price.. The place is clean and nice They have variety of fresh fruits Only thing is the vegetables are sometimes not available I feel they must add more new products in the vegetables... Lot of parking space available no issue with that They have different kinds of bread as well to choose from.. If u want to do your grocery at reasonable price then this is the place..
Do not go there to get items on the advertisement, which is quite mischievous. I failed twice to get items on the ad even if I went for shopping first in the morning. IIf the store had that short supply, then, they had to specify the quantity. t is just one of the many oriental supermarkets. Prices are not bad, quality is, well, um level. I do not consider this shop for grocery shopping any longer.
Clean, prepare to line up outside. All good, limits the amount of people inside store. Good selection and prices. Friendly cashier. Be kind to the hard working staff, they deserve it!
Reasonable prices and clean store. Staff is also very helpful. Fresh vegetables and fruits.
Good place for cheap deals, very clean and well maintained.
-Good service - clean establishment - one of the few franchises that price matches other stores to truly give customers the best price - produce section is a bit small but has the necessary basics
I love this brand, it's my new favorite. Okra, Broad Beans, Spinach, Molokhya and all the doughs including: regular Puff pastry, Low fat and Whole Wheat Puff Pastry, Spring roll, Sambosa, Paratha and Konafah. Best in the market. Period
Is it really Fresh? Yes... Ur visit to this grocery convenience will stay fresh, easy to search and collect items. Once u walk thru! Comparatively, prices are ok, as price match is offered.
Plenty of grocery stores have more selection but this place has some great deals, even better than No Frills. Good prices on veggies and cereal for some reason.
One of the good FreshCo's around. The location might have played a role in provision of South Asian vegetables and groceries. It's a clean place. Staff are fast and friendly. Have ample parking space.
There's usually a lineup during rush hour, and weekends. The line is well controlled, and it's not too crowded inside the store. I would just say the variety of fruits/vegetables aren't alot but the rest of the foods are pretty good deals when they're on sale. Place is also nicely kept and clean.
My go to grocery store. There is good collection of international food items. Sometimes there is shortage of veggies like celantro, green chillies etc.
Large variety of food and great customer services.
Big, spacious store , lots of variety. Prices are pretty much the same as everywhere else.
I can see that they have taken their reviews seriously and done something about the social distancing issues from before. Much more organized, protocols being followed all around. Good job for stepping up managers!
FreshCo at McCowan & Ellesmere. Just a walk away from my home and I find it very convenient for my emergency needs. Milk ,eggs, fresh fruits and vegetables. I must say the staff is very helpful and polite and there prices are good.
Only hours of operation are good. Staff is rude and not trained properly. They refuse for price match. Which price match done by other freshco. Complaints in head office they called and apologized about this Matter. Now they are ready to match price.
If you have exhausted all the stores, this is your saviour, you'll find everything and the staff is supportive too.
They have a wide variety of food items at reasonable prices. Social distancing is practiced there too
They didn’t update store hours during Easter, so many people were misguided
Usually there are just two to three cashiers despite a huge crowd waiting to be checked out. Once due to the havock at the store a few people just left their carts and went away without their groceries. I needed groceries urgently but the chaos was such that I had to leave empty handed as I wasted so much time already!!! Also, the milk section stinks awfully as you open the fridge. Hope the issue gets addressed soon..
One of the better FreshCo in the GTA. Is open till midnight. The maps takes you to the go bus parking, i suggest driving around the Shoppers.
Great place for groceries for people in the area. There is also a large asian section. Only downside is cashing out can be very slow due to price matching.
Great store I've been shopping there for years. Friendly staff, fast service, always clean and tidy. I give this store 5 stars hands down! Just recently had renovations done looks amazing!
When are the friendliest freshco I've ever been to from the grocery section to the checkout section. I picked up just what I needed for a holiday party.thanks guys
Decent selection of food items, price matching, pretty good sales and deals. Staff can be a little flustered but usually okay if not price matching
Nice place near my house
Absolutely a great store! Super clean, recently renovated and overall a joy to shop here.
Not very crowded. You will get almost anything in lowest price here. Even if it is a bit far from my home, i bought groceries from here due to lowest price and better customer service.
There was barely any produce, which is mainly what I went for and a lot of the produce they did have was not fresh. The associate working in the produce was just throwing the avocados into the bin and made me wait for at least 10 minutes for fresher cucumbers that was right on his cart. The old ones should've been removed prior to customers coming in because they were gross. I actually thought of asking to speak to the manager. I left there and went to a Wal-Mart Superstore to get my produce.
This place used to sell good quality vegetables and fruits. But when I went there last Tuesday, my experience was not so great. Some of the vegetables were not fresh. To specifically mention, the entire lot of red onions were sub standard. Hopefully they had taken them off the shelf, after I spoke with the supervisor regarding this.
I mean it's not a bad store it's not AMAZING either. The customer service is very good here at least from my perspective. There's a good selection to choose from but obviously like with most stores you won't find EVERYTHING you need. Deadass they need to chill with the cereal prices. Man's aren't trying to pay 6 bones for a box of cereal. downside of this store is that the lines are long for no reason sometimes like Ong the cashiers take.way to long to cash you out, especially at the express check out it's slower than the regular check out. They need to have more cashes open during peak hours in order to accommodate the customers.
I usually visit this store location for fair deals. They always bring some good offers for cleaning products. One thing I noticed they usually don’t fill up stock that much fast back to the floor
I like here for dry goods and snacks. Their produce section is terrible.
You gotta fix you damn line up! It is so unfair for other customers who are coming in for an item or two and need to line up for 30 minutes! Ridiculous!
Low prices,helpful employees well organized :)
The new A&P is definitely worth the higher prices. You have to pay those fancy store renovations I guess. But it's a food store I prefer.
Great FreshCo. Clean, well organized and stocked location. Staff are friendly and helpful
Helpful staff. Self-cash and regular cashiers. Not very busy Friday@4:00pm.
We don't have a FreshCo in our neighbourhood so thought we'd stop in and check it out. Not impressed with the cleanliness or the quality of the stock. Not sure if the carts were sanitized or not. Just gave up shopping halfway through the store as I couldn't stand it anymore.
Super friendly cashier! Makes me want to give visit again ????.
I go to this Freshco for the last 2 years. Initially the fruits and vegetables were fresh and of good quality. Prices were cheaper or comparable to Walmart. but in the last few months I am seeing low quality products especially onion, mango and curry leaves.
Best place to buy groceries in the area. A very big store. Can be a bit overcrowded sometimes but really good for buying food items and daily use items. I highly recommended this place. Staff is really friendly, sweet and helpful.Prices at this store are really good. I buy all my groceries from here.
I love shopping groceries from here... Since I have been in Canada, I always go for my groceries to this store. Great price, structure and customer service. Moreover they do price match too... :)
Freshco, at times can be very good but also can be very bad. Some locations can sell their customers rotting vegetables and some good fresh vegetables. I find the one located at Midland and Lawrence is horrible 60% of the time, but I'll go because of the butcher. While, the one located on McCowan and Ellesmere or McCowan and 16th or 14th, I think, is great, every time I go. Soo because the name Freshco does not strive to carry fresh food in every store of theirs, I give them 3 stars. I would have given 2.5 but there isn't a half star option.
They publish a lot of sales on their flyers all year round which is an attractive aspect for many grocery shoppers. But the quality of fresh produce is not always fresh. Customer service is somewhat good
The fruits and vegetables are never fresh. I live nearby and visit this place often. It's absolutely unfair! Often times, I have pointed out rotten / moulded fruits n vegetables to the staff. Its unfortunate they think its okay to sell this to their paying customers. Many times, the vegetables look diseased... not recommended for any one health conscious.
Overpriced food, most of it are rotten!!! Careless management!
Great deals on certain items.
Great place to do your groceries. Nice products and excellent customer service. Value for money!
Always very busy. Most stuff stocked all the time. Staff need to be more consistent with knowledge on price matching. Some staff do items when others says no.
Julia Childs summed it up when she said "people who love to eat are always the best people". SO...what makes food and the people who enjoy it so great? Food is not simply stuff that people eat when their hungry. Food is awesome, delicious, inventive, colorful, inspiring, and so much more. A mutual love of food can bring different people together and can make the saddest person feel a little better without even meaning to. I love food and think you should too. So, here are a few reasons why I <3 food SO much. 1. It brings people together. There's nothing better than having your whole family home around the same table for dinner. Food is a catalyst that brings people together. Having the entire family together at your grandparents' house for Christmas Eve dinner or a Thanksgiving meal, treating a friend to a birthday dinner, or annual family celebrations are perfect ways to keep in touch and connect with your family and friends that you might not see regularly. If a distant relative or family friend I hadn't seen in a while was in Boston and offered to take me out to dinner to 'catch up', you bet I would take them up on the offer. Food is a wonderful thing that can bring people together and can help you keep the ones you love close. 2. It's social. Think about how many times you've texted a friend and said 'hey wanna get ice cream' or 'rise and shine we're getting brunch'. Even though you might not realize it, tons of social events are centered around food. Birthday or holiday dinners, city trips, lunch dates, cocktail parties, happy hours, and even pizza parties in your dorm room. The minute someone says 'there will be food' so many more people are apt to show up to the event or social gathering. People bond over food they enjoy and there are many different communities, like the vegan community, that have been formed all based on similar diets. Food makes everything more fun and it's a great way to get friends together and to connect with others! 3. It's always there for you.
A good place to go for groceries. Make sure to check their seafood section. ✌️
Genuinely wish I could rate it lower. I'm sure both the deals and the produce live up to there so so reputation it's just the attitude of the staff that manages to make a reasonably run-of-the-mill experience just terrible. Can't remember the last time I encountered such a lack of respect for the corporate image as I have here. Terrible. Avoid if at all possible. There's at least five separate department and grocery stores within walking distance - 4 of whom have consistently lower prices and show better appreciation for customers walking through the door. Do yourself a favor, and Skip this place.
At McCowan Rd & Ellesmere, this special Freshco store has great service & excellent prices. Management works very hard at delivering overall value to their customers. In particular, they have long-time, older store clerks who always have a helping hand for the asking, are courteous and go to great lengths to locate a product for the customer. I give this place a 5-star rating!!
Excellent place. My go-to place to get fresh vegetables and other groceries at the best price. Place is well maintained and clean.
Clean store fresh produce wide selection and well stocked. Cashier's and stock staff are very kind professional and cheerful.
Good prices. Limited selection in some categories but able to get most things. Cashiers are very pleasant and efficient. Store is bright and usually very clean.
Got my Christmas tree there today $20 dollars from floor to ceiling big and beautiful
I always live to go this freshco very nice clean .u can get all groceries in under one roof most of the time .
Decent sized grocery store that also has ethnic options. Great prices very customer friendly staff. If there is something wrong with an item they will replace the item AND refund unlike other places.
I come to this location numerous times a week, sometimes numerous times a day. I just had to tell 2 gentlemen to put their masks on. They walked around the store passing numerous employees and not one of them asked them to put their masks on. So I asked if he was going to put his mask on and he had the nerve to tell me its right here in my hand!!! The customer should not be approaching other customers to put masks on. First of all your not supposed to touch your mask never mind holding it and second of all what good is it in your hand? That won't protect anyone. If there ends up being a case of covid at this location, ill be contacting a lawyer because your staff are not doing anything to protect the community. This just happened so you can figure out which staff were working. Maybe some more Covid training needs to happen because I am not comfortable going into your store anymore !! What a shame. Ill be contacting Toronto Public Health as well. Stay safe.
Good and affordable indian priced items with variety
I live freshco for grocery shopping, veggis and fruits are of better quality and price is also fine. It has large variety of frozen and international food. Every week they have discounts of different grocery items. How nice it is to get discount on your favourite snacks :) timing is also good. It is open till 11pm so no hurry to visit it in early evenings. I have subscribed to their mail flyer, so i can plan my weekly shopping accordingly. Sensations is their own brand, it has alot of stuff at better price than other brands so you can hunt for them too.
The store hours for this location should be updated. They are open until midnight now, I believe 7 days a week from 8:00 am. Great store, good quality, fair deals, nice staff.
Customer service person was little rude
Looking for a place for your everyday groceries? This is it. You get everything here and at good prices. This place is well maintained and is located at a prime location with good bus service. Staff are also nice and always willing to help you out. I'm an Indian guy and I find most of the things I need to prepare Indian dishes. Grams, pulses, produce, meat, everything is here. The reason I took off 1 star is because several times over the past 2 years, I've found produce that are not fresh. I could see rot right on the surface. But there a 2 great things that have happened recently. First is that they've started selling rotisserie chicken which is simply great. Price for it was $8.99 when I bought it on December 3rd, 2021. Another thing that I love are the self check-out stations. If I'm in a hurry, I don't have to wait in line anymore. Also, I can take my own sweet time in bagging my items without anyone breathing down my neck. You can subscribe to their weekly flyers and plan accordingly.
Good varieties of food and competitive prices
Got the items I wanted but this store has very bad management
Racist cashier. I went to this location today with an infant in the stroller so I was unable to push the cart and the stroller at the same time . I had brought my reusable bags so I started loading my groceries in the bags. In the middle of my shopping, the bags started getting heavy so I asked a grocery clerk to put my filled bags aside while I continued shopping. When it was time for me to check out, I went to get my bags. The cashier at the express checkout said 'excuse me, you have to pay for those , you can come to my checkout'. I told her that I had more than 8 items and she says 'ok you'll have to go pay for everything at another checkout , but make sure you pay for the items in these bags as well'. The whole time I was checking out, she kept turning around and watching me check out my items like I was going to steal. I got so frustrated I yelled at her to stop looking back. I will not be shopping at this location anymore because of this.
Clean, well maintained store. Plz remember to re-use your bags, we're doing a better job than yesterday, together to save ???? & our ???? ????
Dropped in to pick up a few items around the corner from work. English cucumbers $0.75, bananas $1.23/kg, Shopsy’s 375g deli-trim bacon $3.00, and S!gnal potatoe chips $0.99 per 200g bag. Many aisles were cluttered with products and it was like an obstacle course but it’s doable but not what I look for in a grocery shopping experience. My shopping cart front right wheel kept on locking and I was dragging it around the whole time; I should have switched it in the beginning but there wasn’t a lot of choices available. Garden material was displayed outside; a sure sign it’s spring! The cashier wasn’t friendly but she did process my items quickly.
it has most of the basic things. Had bad experience with a cake i bought few time. Try to avoif this and save money
Wonderful place to shop. Beautifully looking and tasting veg/fruits choices. Store has been rearranged for making a better experience. Protocol are in place for Covid. Very clean store, friendly and respectful staff. Wheelchair accessible.
My first time visiting this freshco. I was so happy to see they have so much of Indian groceries sweets snacks and fresh vegetables like karela. Prices are very reasonable if you compare to any normal grocery store. quality of product is so much better than Nofrill‘s.
Not much stock it vegetables but it's a nice place for a quick shop and it's open till late night everyday.
Nothing particularly spectacular about this location. Nothing notably bad either. Here are a few observations: - Cashiers are quick. -Prices are reasonable (it's a FreshCo) - Store is well kept. - A bit cramped in there. That feeling gets compounded when they're busy. That being said, you kind of want to leave as soon as you walk in sometimes.
It is ok I find when they have a sale a lot of the products are in the aisle are which is a small space going with carts. Is difficult I find the Customers bump into each other feet.
We only spent a couple of minutes inside the store, but from what we saw it looks like that they have everything to suit most cultural needs. Although the store is rather compact and cramped, it is not hard to find your way around. But I would need to do some more shopping at this location to get a better understanding since it is not one of our regular shopping destinations.
One of the better stocked and maintained fresh co's around Scarborough. I have recently visited this against the one close to my place at Midland & Lawrence and what a sea of difference between the two places. This place was better stocked and sorted than any other place I have been, that alone gives this a five star rating. The people here are friendly and helpful which is like icing on top of your cake.
It does NOT have enough selections for fresh meat, fish vegetables and fruits... I hope that FRESCHO MANAMENT will increase the stocks and choices very soon.
Good quality of food with great prices
Prices reasonable. No long queues anymore at this store. South Asians can shop here rather than go to places like India town on Markham Road. Cleaner and less expensive. I am boycotting the India Town on Markham Road.
A pretty standard FreshCo , although it is well located near McCowan & 401, the inside isn't that impressive. Items are stocked a bit haphazardly and the cashiers are a little slow, which isn't the best when there's only 2 lanes open and you're in a hurry.
It's supermarket with almost everything you could ever want. They have some great prices on chicken, and some other nice deals during weekly sales. It's also open late, which is a plus.
This is a great freshco except that everytime some coupon hoarder shopper spends 30mins in the cash register wasting everyone's time Stop doing price matches!!
Good selection, fresh produce, decently convenient as it's not far from highway 401
Every Canadian aware of FresCo. This is a very clean, arranged and reliable grocery and day-to-day requirements store. Staff is co-operative and helpful. Do visit once !
I had one time shopping experience. I don't know why all customers had to wait in one line. It was so crowded to wait only in one line. I gave up to shop anymore.
Small grocery store but good enough for quick errands. Products aren't organised and not labeled well, some could be hard to find. Traffic is always busy.
I like this store. Just please think of a new cart locking system for people who don't carry cash. I always end up shopping without a cart carrying my grocery in my arms which is very annoying. I never understood the logic behind a 0.25 c lock. You can also create a station for accessing carts using credit card like the ones they have in the malls. Other stores provide large baskets with wheels as an alternative. Thanks
They try to push very old items on sale. Customer service is very spotty, used to be good place but getting worst with Manager and customer service thinking they are customers and we owe them money. As someone who spend a lot on this store, its not what it used to be with customer service levels falling and very old products put on sale
Today I was there at 9:50 and they closes at 10 pm. And the door person said that there are 50 people in the store where as the store capacity is 75 and they didn't allow anyone in the store. When I called the manager, then he literally racist me using my nationality and skin color and abuse me and also abuse a lady. That's your policy fresco? To racist people
Staff can be customer oriented when they feel up to it. Fresh food each time, prices are amazing too.
Very welll organized and helpful staffs. The store is opened till 12am.
There should be one dedicated (express) lane for those buy 1 to 10 items, especially during these times where people just want to buy a couple of things and leave.
Excellent place to use coupons. No problem the cashier's understand how to use them. Excellent customer service. I will start shopping there. Their sale is fantastic!!!!!
They have new policy of providing rain check with 10% additional discount if the product not in stock which is great. Overall good customer service.
Freshco has good produce, and meat section. They have great sales and like some of the healthy grocery items they have. Good flowers section and staff is good. Price is good.
Friendly and helpful staff ready to assist you with all your shopping needs. Weekly promotions with several new products to check out. Something for everyone and across the street from Scarborough Town Centre. Free parking and a five minute walk from the McCowan ttc station.
FreshCo always give promotion with discount price for essential item like Egg that's why l like freshco
Better variety then food basics or no frills. Receipt shows how much you saved buying items on sale. This particular store was clean and well kept.
My neighborhood FreshCo. is excellent. The staff is quite friendly. Even when dealing with unruly price-matching customers insisting that Salmon shouldn't be an exception LOL. Their weekly sales are excellent (I.e. 1.2 kg bag of chicken wings for $5.99, with sauce!). With that being said, they are a touch lacking with selection. For example, ancient grain flat bread/pitas only come in small (diameter) sizes or dark chocolate almond milk, but overall, their basics such as meat, cereals and vegetables are excellent. Parking is ample and they closely monitor physical distancing practices. Great place to shop!
Staff who answered my call re whether the item was in stock before I made a special trip to the store was very friendly & helpful so are the other staff in the store.
Very clean and nice asian supermarket. The staff are quite nice and there is a good amount of parking. The hot foods are pretty good and well priced. The produce is usually a tad expensive, but overall its a good supermarket.
A great place mainly for food and beverage and toiletries. A good environment. I like freshco.
Good grocery store have fresh produce section and well maintained and clean
Freshco has what I call the perfect balance between price and quality. There's always great selection and good sales. The staff are also amazing. My parents always tell me how helpful and nice the staff is to them. This is very important to me because my parents don't speak much English so I understand the extra effort that has to go into providing them a great service. Keep up the great work!
Really bad experience there was working person behave extremely bad to me he started shouting screaming at me and family without any specific reason when we answer back to him he left without saying sorry it was extremely not a good day for us to deal such behavior without any reason
It was my first time being at this store and I had the worst experience with Mike whom I was told was the store manager. He was so disrespectful I will never come back to this store. Furthermore, I will let all my colleagues and family members know not to shop at this store anymore, just because of Mike and his disrespectful attitude.
No social distancing my mom asked the cashier 3x to wait till we were finished bagging to cash the next person out and she pretended like she didnt even hear us ????
It’s a nice store but unfortunately some of the employees are extremely rude specially the cashiers. I understand customer service is not easy I have done it for many years but being rude to this level with customers should not be acceptable to the management team. They need coaching and reminder about customer service otherwise this location will start losing customers very soon.
Great place to shop for that fresh co ????
I just happened to leave the store. There is no social distancing inside the store. The isles are too narrow and the manager, who is supposed to manage, is a very rude person whose vocabulary is only F word and threats. 16 customers left the store while only 4 were allowed in, when I entered. This Store Manager, threatened me of dire consequences if I ever entered the store again. I strongly believe he was racially discriminative. I have been going to this store for over 20 years since the time this store was Price Chopper. I have escalated this matter to the Owner of this store, in writing, and will escalate, if incident to needed, to the proper authorities of the threat I am given. This one star is simply because of this Manager's attitude, otherwise this store is excellent and the staff super helpful everytime. Never I have had this experience in the past. Just to add, I escalated this incident to Freshco Head office and it has been 10 days now they have not even acknowledged. This is how and what Freshco is all about. Time to completely boycott this store.
Stopped there for a quick grab. Had to wait for 20 minutes out in the cold. It was ridiculous. Even Costco isn't this slow. The management was very slow. It wasn't worth it
On a Saturday it is packed, but on a weekday its peaceful shopping. We met the manager one day, Alfred, and were very pleasantly surprised at how helpful, kind, and down to earth he was. He asked about what we usually need and is always getting info from the locals as to what else they would like him to carry and stock. He even does his own research to find our which ethnic or cultural foods different demographics and communities would like and makes sure to order them (for example, getting Maggie noodles requested by students, deli meats for the Italian demographics, and poha for the gujarati community) . Best part, he has all of them at great prices! Mostly, the best and lowest in the market!
Decent location, although the store feels kind of small. As with any other FreshCo, you have a good selection of items at fair prices. However, I feel that some of the brands I like they don't carry. Regardless, there's always a good selection of items and they frequently hold good sales!
Now with Covid protocols in place I usually have to wait in line depending on the day. I find that the fresh produce sometimes not in stock it is a very busy store more so now that there are so many condos. There are some very nice cashiers.
Their new line up system is terrible! There is no way it's 'safer' And charging .10 a bag is ridiculous. Irrelevant if reusable or not.
This supermarket is inconsistent depending where you are. The store in Pickering is the nicest I have been in. The produce is superior to all the others. I do not understand why the are not the same!
Vegetables were not so fresh but I found very wide variety of fruits.
Prices r pretty good .However the area where the trolleys are stacked r I dire need of being cleaned . Considering the times no one was disinfecting the trolley handles
The overall selection appears to be ok but the state of the store has a lot left to be desired. There are a number of stains everywhere, but one place that suffers the most is the dairy/milk section. The smell when you open the fridges would make anyone gag if not vomit. There are milk spills on every shelf and on every surface. The bottom pad is absolutely disgusting to look at, completely brown from all the stain. We informed Leo - Store Manager of the issue and he said he would address it. Let's hope so because no one should have to shop in such a dirty place.
The store used to be my to go grocery store. But I guess maybe new management came in and now the store is just really not pleasant fruit and vegetables quality is bad. And the worst are the staff very rude disrespectful and angry at themselves. There is a middle-aged gentleman working mostly moving around shopping karts in the parking lot, he is the worst always angry just recently he started yelling inside the store at a customer for no apparent reason. Very uncomfortable environment unprofessional. Management should pay more attention who they hire. I hope they go back to the quality they used to have . Nothing fresh about Freshco no more.
First time at FreshCo. Surprised, clean, well stocked and helpful cashier( Tanmay) .. Line up to cash out was LONG but fast moving. Thanks FreshCo for a pleasant surprise.
Alfred was one of a kind. No words can express the great service he provided. Top notch. Will definitely continue our business with this freshco as long as people like Alfred are employed there.
It was ok...nothing fancy just like a No Frills. Had what I need for tonight's dinner. Not my favorite grocery store. If anything love the parking lots of it.
Very rude behavior of the employee today I came around 11.40pm it’s still 20mins there to close I asked for a full case of banana but the manager on duty refused to give it’s just not even a minute work to him even though the cashiers went him and asked he refused. Try to understand people situation I didn’t ask him to give after the shop is closed during the working hours he behaved like this. What the kindly the management should clearly display the timings. they said the shop is open until 12am but they refused to give before 12. What is the reply for the rude action of the manager on duty. He is paid to serve. Will the management give reply to this???????
Vegetables are always nice. We like this store. Will definitely go back. Friendly staff.
they dont use plastic bags anymore..if u want bags they have green reusable ones for 40 cents each..they dont tell u until u ask for bags
Why on earth would you stop offering plastic bags in place of costly fabric ones? Will not be shopping here anymore: cheap company, cheap owners.
Pretty decent place after making changes, I prefer to buy my groceries from there as staff is extremely helpful and always looking forward to guide customers. Almost everything we need is available here.
Nicely maintained. Neat and clean. Cashier and other employees are friendly. Customer satisfaction is priority. It is rare that a product is out of order. Quick Stacking.
nice variety of fresh produce also like the self serve freezer's.
They always tend to have great deals on day to day groceries. Staff is very responsive and customer service is good too.
Very good no problem at all.
Good people Totally excellent shopping place
Nice clean store well organized the staff are friendly and helpful
New self checkout section has been added. Staff very friendly and helpful.
This is my honest opinion: It's one of the cheapest store in terms of the cashiers present at checkout thar I have ever experienced in 16 years of Canada. Always line ups, regardless covid situation, even though, I have been to other grocery stores during pandemic and I haven't lined up the way I'm lining up here . I would close the business if I were the manager. I have to admit that it's the closest grocery store from my place, that's why I'm going there, but I always go there disgusted.
My go-to grocery store since long time. I want to say a "Big Thank you" to the whole team of Fresh Co who are providing their services in a commendable way that too during this difficult period with a smile on their face. I will forever be your customer.
Great place to get groceries as they have fresh vegetables and fruits at reasonable prices, along with other groceries. It is very less times that you will not get something or they are running out of stock of certain item. Also, staff is helpful to assist in finding specific product.
One of the good store to get fresh products and almost always has good deals in here
Always a line up not enough cashiers. Express lane doesnt mean a thing. Sometime hard to find parking because of Mosque across the street
When the pandemic started this store was great. Enforced capacity really well and could be in and out within 20 min. Staff were responsible and respectful of mask wearing and cleanliness. Today its awful. I found 3 staff with their masks below their noses engaged in conversation with each other while sorting produce. The new line up system significantly slows down the check out. Overall everything just feels dirty and unclean. Will not return.
Poor customer service. I was kept on waiting for like 10 mins to check a out of stock item. They should have an inventory to check this than keeping the customers wait on Cashier lanes.
Fresco is always the place where everything is available at the last moment.Thats my favourite spot for shopping.
One of the cleanest and well organized grocery stores in Toronto.
Fresh fruits and vegetables...affordable prices ...And only place I found till now selling TAKIS
Very fresh grocery nd good customer service
The employees do not know how to talk to customer and do not know price matching freshco policy, they create their own store policy base on their thought process and enforce it to their customer. Highly recommended to avoid this store if you are looking for a good customer experience
I always like to go to Freshco, even though I have closer supermarkets near my area because nice and clean. They well kept their items. True to their name fresh products (vehetables and fruits) very reasonably priced. Very friendly staff and not long queues. Freshco keep up the good work.
Hi, I d like to file a complain against this branch. I bought lettuce from this store at home i found that it was very spoiled from inside and though i bought it five minute before return , because my home is very near to it , they refuse to return it . And this is the first this happened to me in Canada
Good grocery shop for everyday need . Fresh stuffs are loaded eveeyday and always has stock .. wide varities available
A bit crowded but employees were helpful and kind.
Great location. Everything is always fresh and I find the prices are lower than other grocery stores. They always have enough cashiers so that you are never waiting for a long time to check out. Cashiers are always friendly and helpful. Freshco is definitely my go to grocery store!A
It's a nice place especially you find good deals on Indian goods
Meh. The staff are generally really nice, despite the fact that I've almost been run over by more than one person moving stock. The store looks really run down and the selection isn't amazing, but it does the trick so.
Price very reasonable compared to other grocery chains. Cosiderable savings for people with budget.
Rude employees both the ones that in cashier and the ones block your way while you shop. Entrance area into produce is alway smelly and stewn with garbage. Issues emailed to Manager is never addressed
I don't go here often for a few reasons: 1) Their slogan should be "If it's in the flyer, we don't have any." Admittedly, this isn't usually true for frozen items like ice cream, but generally a waste of my time 2) The parking lot looks large, but the edges of the lot are reserved (not sure if actually enforced) and the rest can be a bit tight during peak periods. You also can't turn Eastward directly onto Ellesmere, which can be a pain 3) While most grocery stores have busy and quiet periods, I genuinely can't predict how bad the lines will be here. They're not usually awful, but for a place where I only get half of what I came for, not worth the risk of wasted time even if I'm only stuck for 20+ minutes 1/4 of the time
The prices greater and lots products but the place look massy otherwise the staff are great and friendly
Best grocery store ever. Good price and you get all the stuff you are looking for.
***WARNING**** EMPLOYEES NOT TRAINNED. Monday , June 7th, at 8:00 pm I was waiting in line with my small baby in a stroller. I waited patentially for my turn as I approached the front of the line and after witnessing 6 people come out. The employee who was managing the line made me wait while my baby was crying. People in line were wondering why he didnt let me in? He did it on purpose. He had no counter on hand no really count of maximum customers inside. ** DONT GO TO THIS FRESCHO**
By far the worst run grocery store I have ever seen. Constant out of stock on specials, empty shelves everywhere ,frozen food isle a total disaster. Produce dept. Is a mess in so many ways. Our community deserves better. Try the walmart superstore or supercenter.
Friendly and courteous staff helped me find what I was looking for. Layout of the store not the best
Fruits and vegetables need massive upgrade in Quality, Groceries are good and affordable with some prices higher than No Frills and Walmart But overall not bad if better fresh produce is available
Organized line up for covid. Very good sale prices. Quite organized and clean inside. Fast line up at cashier. Great experience overall
This FreshCo location has grown sooooooo much! Cleaner, brighter, great layout and now they serve 1kg bbq chicken that's made on site. Shopping in the morning around 9am still isn't bad. Less people, more parking and lineups are quick and not to mention their prices are slightly better than others.
Very awesome place for groceries. Everytime I do my groceries from here only. Every indian food you can find over here and in good price. And also some different countries food. They sell food in very good price and with discount on this things I like the most. And the cashier are friendly.
I understand these are very weird times. However we're pretty much a year into this. I would expect a big essential grocery store to know how to manage social distancing protocols. The lines are poorly managed. People aren't 6 feet away from each other. Even the line leading up to the person handling which cashier to send people to, isn't managed properly. I've seen people 3 feet behind the next person. Some people aren't going to get into a confrontation with that person, so it becomes the job of the employee to enforce it. I'm not sure if by-law officers have been to this location or not, but maybe they should. Other than that. This is just another grocery store. All products are mostly stocked. Employees are helpful when trying to find product that you can't find or that isn't on the shelf.
Most products are fresh and satisfactory with reasonable price. Just few things I hope to be changed there: The red velvet cake is really awful. It contained artificial taste too much and too sweet, so I was able to eat only few bites. I really like bakery products at FreshCo but the cake. Also, it would be better if there are self checkout machines or more cashiers during peak hours. Sometimes I have to stand for long time waiting the line. These are just little complaints which can change the review with 5 stars. Overall, it is a decent grocery store and I am glad that's nearby.
I was standing in line for about 20min this morning for one item. When I got to the cash register, only 3 were open and one of them would take off and do other things. I don't know but I think specifically during times like this you would have like a express lane or self checkout to get people moving asap. And when approaching employees about it very rude and arrogant response .
My go to store, clean and easily accessible. Store is nicely organized, I'm able to be in and out quickly! My niece isn't from Toronto but is staying in a dorm nearby. I will be hear often shopping for her. Great selection
Line inside the store had more than 75 which is supposed to be max, and more people shopping and coming in door profits over covid
Good store , due to pandemic seems to be busy, long line up now if you want to buy something quickly , you to wait for billing , hope this will end soon
I just bisited fresh co at Ellesmere and McCowan and was shocked to find out that half the staff are not wearing facemasks and most of your clientele. The government has asked us all to wear facemasks. Does fresh Co. not care about their clientele or their stuff? Never going back
Service is awesome . Everything is fresh .
Great store, kept very clean. Free parking is available and they have fair prices o most items. I definitely save shopping here.
Wide array of foods, including international foods, at this FreschCo. Covers all my necessities for fruits, vegetables and meats. Lines arent too long and the staff members are respectful. 5 stars!
Called for tomatoes. They had the half bushels. Went over and they got them from the fridges. Great people to deal with
Cashiers rush you even when there's no line. There are a few empty shelves. Not a lot of variety in nuts, seafood, seasoning, many others. Shouldn't have gone back. Customer service is poor! The lady with a pony tail putting stickers on the shelves did not want to be bothered to answer a simple question. I asked where the regular soy sauces were not the imported or specialty kind, even before I finished my question, she interrupted saying "one....one" then walked away and as she turned at the corner, YELLED: "FIVE!"... no "excuse me"..not a sentence just one word, abruptly and loudly given answers. Going somewhere else!!
It closed at 12am ! You have to check the receipt before you go caused I was charged for a different price since they have key in a wrong number. The name of the fruit is the same but the origin is different as one is cheaper. Once I lined up at the express lane but the East Indian young man in front of me got a trolley of goods to pay. I have told the cashier that he should have rejected him to check out. But, he just continue. A day after , the same cashier told people who goes with a trolley that the lane is an express lane only. Well done! A lot of goods from Philippine, Chinese, East Indian etc. they sold rice and a lot of flour. A lot of ice cream choices. I used to buy their 24 bathroom tissue which is much cheaper than other famous brand. The 24 seems much better than the 12 of the same brand. Overall a lot of choice of the same good. You got most of the stuff here from hardware to daily groceries but not medical stuff. For just $5 you can purchase a bag of food from them which you can drop in the big box at the exit for donation to the food bank.
Clean and organized. Produce always stocked up. Nice and Friendly staff. Also has price-match system. Has week sales.
Needs better quality vegetables and fruit it's a second hand grocery store almost
Be careful, the camera supervisor will stalk you. OCTOBER 25, 2021 4:00PM
No line up. Parking was available. Good price. Crazy customer they behave as though there are not enough products so the push and grab with any social distancing. I recommend this location.