Reviews of NU Grocery (Fruit Store)

Erin McEvoy

Amazing store!!

Michelle Graham

The staff were friendly and helpful, and there was a wider variety of products than I expected.

Joy RC

Environmental friendly store. It works on a plastic bag free and no prepackaged food, excellent option if do you want to contribute with the environment

Matt O'Leary

Selection is ok. Staff very helpful.

Green Alice In Wonderland

Great bulk zero/less waste store, with lots of choices!

Bryce Dymond

Really clean and open space with lots of variety of bulk, baked and local artisan products. Staff is young and vibrant and super helpful.

Kate Mosley

They only let a few people in the store and have many precautions in place so you can feel safe shopping. Bring your own containers and weigh them upon arrival.

Social Tubes

Good

Kellan Hannah

Clean and safe environment. Polite team. All the ingredients you need to make cooking and baking easy.

Rob Fletcher

Great spot to have in the neighbourhood. I'll start getting more stuff from here instead of Loblaws when they have it. The staff kindly answered my first-timer questions and I was able to get my shopping done quickly and efficiently. Also felt comfortable in there COVID-wise.

Stuart Germain

This place is amazing! So many different options. Well laid out and the process is so easy. It makes zero waste grocery shopping not only a reality but an enjoyable experience. We just moved to the area and will be getting as many of our groceries as we can from this store.

Susan Fitzpatrick

Great store! Waste free shopping.

Karishma Rajaratnam

Just visited this place earlier today. My first impression was ‘wow, what a fantastic store. Definitely coming back here.’ Everything looked great, and I was excited to see many vegan groceries available. However after a couple of minutes I realised that the shopping ‘experience’ was very poor for new shoppers who’ve never shopped at a zero waste store before. There were no clear instructions anywhere, making it a confusing and stressful endeavour (with the exception of the male shopping assistant who was quite helpful when I asked him questions). When I went to the checkout counter, the extremely rude blonde woman at the cash counter rolled her eyes and huffed and puffed when I couldn’t hear her numerous questions clearly over her mask. She then asked me ‘the weight of my containers’ which I obviously had no idea about because no one told me I needed to weigh my containers when I entered the shop. She then looked surprised when I said I was new to the store and had no context about all their rules. Her service was terrible overall and it’s too bad because I really liked their products. Overall I’d rate this as a judgemental, pretentious and uppity place that I’d never go back to again!

Patrick Dean

One of the few places in Ottawa that are truly as close to zero packaging as possible. Very fresh, very good. Attentive, courteous and friendly people, wide range of products with new additions on a regular basis. Bring your own containers, you can weigh them in store.

Alexandra S

I love NU Grocery and I'm happy that they opened this location which is a little more convenient for me. I am not a frequent shopper since I live in Orleans, however I have made it a point to get my shampoo and conditioner there so that I don't create unnecessary waste in that category. They carry Oneka which is a lovely brand out of Québec. The zero waste concept can be a little foreign and daunting but they have amazing staff that are ready to assist.

Brendan Cull

I really like the concept of NU Grocery and they are working hard to help reduce waste and educate people about the impacts shopping choices make on the environment. There is an interesting range of products available, with many Canadian-made options -- which is a definite plus. This is why the shop gets a good three stars! It is worth checking the store out. However, I have been visiting the shop off and on for about 4 months now and I have had a mixed customer service experience (nothing some training and supervision can't fix though). I will be returning because of the good products.

Vanessa Arseneau

Love this place! All the products are amazing and waste free. The staff is always super warm and helpful

Alisha Eckersley

I love this store! The staff is very knowledgeable and attentive and the product selection is great!

Dan Marr

NU? New? New? No... just no.

H B

People are really nice and helpful. A little place with just the right things to get you through a few meals. Sourdough bread was awesome.

Marc Beland

Great selection of fresh organic spices, dry goods, organic coffee beans, natural soaps and love that they carry Little Stream Bakery bread from Perth , Ontarii O

Zelda

kept running out of kombucha for my refill and no assortment really. fair prices on groceries and good concept.

Christine Fletcher

Just as great as the one on Wellington. Congrats!

Liz

I love this place! They make zero-waste shopping so convenient. Both locations are great!

Sonia Myre

While some prices are comparable to other natural or environmental focused stores, some of the beauty and household prices are astronomical, up to four times the price of similar products that come packaged. It is simply not sustainable for so many of us, who would like to reduce our plastic consumption. At least bulk food is still an economical and environmentally beneficial option.

Jade L

The most wonderful place in all of Ottawa! We are long time supporters of this excellent local business. We almost exclusively do all of our shopping here. Both locations are equally wonderful. The staff are incredible. I cannot rave enough about the welcoming vibes, selection of products, responsiveness to my questions on instagram, etc. etc. Nu has changed my life and shopping there is a ritual that I always look forward to (even during the Covid pandemic). Thanks for everything you do!

Jean-Matthieu Blais

I highly recommend going shopping there if you're trying to cut back on plastic waste. Everything is simple and convenient and very well thought out. They had way more stuff then expected and prices were reasonable. The staff was really friendly as well ????

will broeze

Such a smart and innovative store. Bring your own container or rent one for a low price, get money back for renting container when returned. Great variety of foods, soaps, oils. If you want to help make a change, this is a must go for regular shopping

Torrie Warner

Everything reuseable at the Nugrocery... nice to see that.

Rachel Richer

Best zero waste store I’ve been to! Everything you need in one place for groceries, bathroom and home essentials. Also very impressed that they continue to find efficient ways to get through covid without resorting to bagging everything. Store is clean and staff are very kind and helpful.

Zhuoqun Pan

Super good place. Staff is friendly. I will go there again.

Patrick Hunter

I love having a store where you don't end up contributing to the world's plastic waste problem! If all grocery stores were a little more like NU, the world would be a better place.

Jennifer Shamess

I have to say that almost every time i am in the store i find the staff highly variable from OK to being reminiscent of the famous soup episode on Seinfeld. Produce is mediocre and prepared foods insipid. i only go there if there are absolutely no other options.

Raleigh Smith

Produce quality is good. They need to work on stock availability, but this has improved since they opened. Staff are friendly.

Sophie Lecuyer

Love Nugrocery !! Everytime I go the staff is super friendly and helpful. Best place for your zero waste shopping.