We've got the feddbacks of people who used the products of FreshCo (Fruit Store) in North Bay (Canada).
Right now this business receives a rating of 4.3 out of 5 and this rating has been calculated on 127 reviews.
As you can read, it reaches an reviews average is quite good, and it's based on a very large number of opinions, so we may say that the evaluation is very reliable. If there are many people who bothered to give their feddback when they've done well with the business, it works.
You know that we don't usually stop to put reviews when these are good and we usually do it only if we have had a problem or issue...
This Fruit Store is included in the category of Grocery store.
Great place to shop in North Bay
I absolutely LOVE this FreshCo. The produce is top notch, and sales simply can't be beat. There are so many extra amazing sales in the outer aisles in store that arent even in the flyer. Definitely my new go-to grocery store!!
Doesn't always have what I want in stock, however, the prices cannot be better. I easily save $100 or more over lablaws
Nice and big store.. You get almost everything here
Clean, fully stocked and lots of cashes open.
Always a good experience! Great sales & if you like Sobeys products well it's the same company. Good qaulity food nom nom
Great place!!
Always a pleasant store to shop in
This particular FreahCo often has an issue with their produce being spoiled. Otherwise it's decent, like most FreahCos. Good prices.
I like it also closer to me then other grocery stores
A great place to shop until you drop
I love this grocery store. The owner is such a nice guy, always happy to help out when I've been looking for a non stocked item. I love that they aim to carry healthier products. They have a great little organic/health section and I just noticed the other day that they carry flour with no additives or preservatives at a reasonable price. That is not easy to find. Definitely my go to grocery store. I've never had any issues with the quality of their produce and they even have non-gmo options for their produce (I noticed this with the peppers in particular). Keep up the good work.
Cheap produce. Don't buy meat here. Many canned and non-perishable are exactly the same as loblaws but cheaper. Great selection of ethnic food. Always security guards as this is a high-theft area. Cheaper than Walmart in some cases. Good place to shop for groceries on a budget!
It was not a long wait time to get in the store an the line to get out was not long either, workers n security were polite wit a smile, felt safe to shop there. ????
It's okay definitely have great sales but too many cashews understaffed and not a very clean place
Good grocery store for what some people refer to as "ethnic foods," but what I call "foods." Inexpensive and pretty convenient if you live in Overbrook.
It's a grocery store. It's a bit out of the way for me but still manages to pull me in with deals every once and a while. Clean, with friendly staff and decent organization.
I love it here! The items are cheap and the selection is amazing not to mention the customer service is out of this world
Now they have large variety of Indian and other International stuff too. That's good. And some time very good deals too.
(Translated) Great hundred (Original) Great stote
Really bad organization. Literally where is anything. Love the prices though!
Great deals here and fresh produce.
I find there's such a wait at the registers. There aren't enough employees. I wish volunteers would be allowed to bag the groceries for a gratuity.
Friendly staff produce great all of the time. It is also very well priced. Although there fruit and veggie discount bins are usually past when should be.
Expensive
(Translated) Low prices (Original) Nízké ceny
I love this place, and FreshCo as a franchise. They have a great selection of items and you can fill your cart with a week's worth of groceries and end up with a bill half as much as you'd pay at most other grocery stores. My only criticism is sometimes the fresh produce area, specifically the vegetables like lettuce look quite small and wilted on a regular basis. But the prices here as a whole negate that. If you want to save money and get a whole bunch of groceries look no further.
Sept2021: since they got rid of the "covid" single line it's so hard to get through the aisles since everyone waiting to pay is taking up half of every lane. Poorly managed customer flow. Only 2 cash open with over 10 people waiting with full carts. The store is good. The customers take up the entire aisle, especially in the produce section, very hard to shop. Price matching.
Clean, neat, well stocked, good prices
Hassle-free convenient with great value for your money grocery store.
April 2018: Apparently the "leave your bags at the entrance" policy has been there for years, that's what the cashier manager told me when I called to understand the reasoning behind it. For the 1st time in 6 months, I (along with all customers coming in- no discrimination there!) was asked to leave my backpack at the entrance. I simply decided not to shop there. With this archaic policy, they are simply telling you (clients) that you're presumed a thief until you step out of the store, great way to kill the shopping experience right at the door! Dec 2017: Great prices and nice selection on plant based alternatives. Service is also great so this has become my favorite grocery store. I also shopped with my own bags and no one came asking me to stop doing so as I should expect!
Love this store, only downfall is there is no point/reward program such as PC points
Clean, well-stocked...it was fine.
Great grocery store, good prices.
Decent prices if you shop the sales early as they don't restock quickly. Not as clean as I would like. Never enough cashiers.
My go-to grocery store. Simple, yet they have excellent produce and good international selections.
Honestly best grocery store. No limit on how many items i can price match. Always stocked, produce is always fresh. Always have great sales. And the employees go above and beyond. One gentleman pushed my cart to the cash for me as i was struggling with my toddler, this same man always greets me with a kind smile, and another helped me unload my cart and bag all items, put all the bags back into the cart and even offered to load them into the car for me. Makes grocery shopping enjoyable. :)
Always gets fresh food and a good service......
Friendly like all ways.
At par produce is quite cheaper than their overpriced, supposed "elite, high quality" extremely pretentious neighbour. Very good sales on the humble staples/necessities - watch for the weekly flyer.
Good deals!
Average
Quick in & out
Staff were really great although there was a scent of rotting produce in the store that was unpleasant
This store is cheaper than other places for frozen veggies. Clean, organized and the staff is well trained when it comes to service dogs in their establishment. This is the only place that I can get my rice noodles . But parking is an issue,so this pict says keep looking up.
Busy, but at least people were respectful of the express lane. I had two items so I was in and out in no time.
Impressive store, they seem to have a lot of fresh vegetables. I was able to get okra, scotch bonnet, plantain etc that I needed. I ddnt notice them clean or sanitize the carts so not sure about hygiene. The shelves were empty in some sections when I went so I couldn’t get much to buy except for vegetables and fruits. Prices are decent. Would definitely recommend, better than Costco in terms of overall prices for items
Fresh veggies. Friendly staff
Nothing like standing in line to get your groceries through the cash and the cashier tells someone in the line behind you to come up the side next to her. Then you notice it must be her son or sons and they get to jump the line to be served before customers. Someone should teach the cashier that her kids do not pay her salary and customers that are buying things do pay her salary.
Good store, same goods as metro for less.
Cheapest everyday prices in North Bay
Had everything I need very friendly service
My favorite grocery store! Low prices and friendly employees! Highly recommend.
Easy to browse due to well set up displays and store layout, cheap prices and not walmart.
Bringing down my review from 5 (gave it 2 years ago) to one star after a horrible experience. Placing items for a different shelf price and charging way more and arguing on honoring for the actual price. The person answering the customer service call will sound so promising but when you get there they will not behave as promised in the call. Unfriendly service especially from a supervisor and a manager who just kept on arguing as though they were losing money from their own pockets. Would think twice before shopping here next time.
Super friendly staff, we'll stocked (considering pandemic) - parking lot is a hot mess, but won't hold that against the store! Good prices!
Very good deals here. Awesome prices. Friendly cashiers. Sometimes ther is a bit of a wait in line if it is busy. Usually pretty quik though. Worth the wait for the deals.
Went here today, three cashiers for line-ups going all the way down the aisle, and four checkouts un-staffed. The manager works the cashiers too hard and typically does not have enough working.
Never been here before. Was surprised at the selection and produce. Will definitely be back. Some great deals to be found in the store for sure
Good value
Great prices! This is our regular grocery store and we love it.
Indian food available. And has lot of deals to save money.
Love FreshCo. They almost always have the cheapest prices. Their banana game is poor though, they often sell low quality bananas. I haven't had issues with any of their other produce. I believe they have some unique items, not certain though (frozen food, international foods, etc.). There is one item that is a lot cheaper at FreshCo but I'm sorry I cannot tell you, I need my supply to always be there.
I don't get down that way too often, but when I do I get the chance I rub in here to take advantage of Fresco's great deals. Service is generally good and the produce isn't bad at all
Clean and cheap
Very good for groceries and kinda reasonable as well. If you are looking for Asian grocery items especially Bangladeshi, Chinese and other South Asian items- FreshCo is your top destination. Some South American items are available as well.
Used to be good. Now It's dirty, they don't have the advertised specials, the cashier doesn't even smile. Stopped going there and go to Food Basics instead: it has better prices too.
Theres so much food in this store that you could do your groceries.
Very nice big taste
I went to this grocer yesterday to grab some of what appeared to be, fresh and Ripe, Yellow Bannas. I had one today and it was really tasty and sweet. Best Bannanas, (Y) awesome. + I had a good time. & We had fun ..
My day to day shopping experience. I love this store because its the closest to my house, they price match food basics and walmart. But now they price match giant tiger flyers. Be ready, I'm coming back for more!!
Prices are decent but produce is hit or miss. When it's good it's great but when it's not it's horrible. Excellent variety of ethnic foods.
Operating at reduced capacity due to Covid-19 regulations. Good collection of International grocery (better than nearest Walmart on Blair road). Staff is very helpful and polite. Fresh vegetables section is very crowded and needs better arrangements.
One of the only grocery stores that still price match
The is always helpful and patient even when the store is overwhelming busy. FreshCo also has a good selection of products. At times, the store can be abit disorganized.
Always good deals and friendly staff!
Clean & great prices good customer service!!
Reasonable variety of fruits and vegetables.
Good mexican products.
good place to shop for food
FreshCo is best for Asian people. You will get everything at a reasonable price.
Best to go first thing in morning or shortly before they close. Always great deals but very busy during the day. Clean, friendly
Produce is often so so. Price on grocery is often cheaper than other stores. You come for price and not for service.
Very horrible good
Good deals. Easy access and parking.
Really like this grocery store. Would like to see more vegan choices
Great service, nice staff, good sel
Staff is great with one big exception. The security at the door. When you are encouraged to bring your own bags to the store but security tells you to leave your backpack in an unlocked locker at the front. My pack is a small hiking style. I use it as a purse for when I do shopping so all my cards and personal affects are in it, including all my shopping bags. Some ask me to leave it, others just smile and say hi. Communication is severely lacking. I would not be object to a quick inspection if they felt the need but they weren't even open to that.
Good
Very clean store with good deals
Great prices
Good prices awesome foods. Need to get the rotting fruits out and stay on top of it.
Still the best prices and freshest priduce
Had to talk to people
This store is very clean and bright. Lots of stock and good specials are found here.
The meat is terrible!! And only 2 or 3 of the cashiers seem to be competent. I've never spent so much time in line at a grocery store in my life, and that's on an average day. The isles are small, and the fact that most of the people who shop there seem to be incapable of navigating the store without getting on the way. If it wasn't for the convinience of their location I would never go there again. And oh ya I almost forgot, the fact that I have to leave my book bag in some dinky locker and trust that it won't get stolen is the most absurd part about the whole ordeal.
Great prices n well stocked
I love freshco, always a go to. Its undergoing reno's atm and I'm really hoping the new layout brings more options. Could use a bigger dedicated isle to veggies and vegans
Crowded with tight aisles. Messy and cluttered. Don't count on getting edible lettuce. Super cheap prices!
This is my family go to grocery store, I go here 2-3 times a week. The staff and owners are awesome!
Good sale prices
The produce display is sloppy. Management demand each client to leave own backpacks in unsecured lockers. Security staff notbfriendly enough, but I credit this to the management.
Saw a worker upholding the law of the arrows in the ground, which I really enjoyed. If people aren't told to follow the social distancing rules, they won't. Keep it up.
When properly stocked and serviced this store could be amazing with their low prices for fresh vegetables and fruit.. but unfortunately the produce and meat section is ignored and left to rot.. it’s no longer a surprise to find rotting fruit or veg or steaks that have turned grey. For the past few months I’ve opted to go out of my way to shop at Loblaws down the road or Walmart that’s 10 minutes away. I’ve been to other FreshCos and I’m confident it’s not a FreshCo thing. This issue seems to be a store issue.
Great place great prices family style
Not a lot if variety or non name brand products.
Clean, not too busy, and lots of options. Produce was good, and the prices were awesome, no complaints here!
Five stars for the amazing, friendly, helpful and well-managed staff! I've been shopping at this location for years and the only problem I've encountered is at times, during peak hours and even slower times, they appear to be understaffed, however, I have noticed that if the staff are available, the management are quick to throw another person or two on the cash. If you're shopping for regular grocery items, there are few places in the city that are able to match the already low prices. The only "negative" thing I would say, and after speaking with several people about the store, the general consensus is that most Freshcos aren't known for having the greatest meat section in town, although I will add that their meat prices are always still quite low compared to other places and the variety of different sales they have make up for it. Regardless, FIVE STARS!
Seems tight, product isn't displayed nicely there's a few items it took an extra effort to get them off the shelves. Staff were miserable looking and one of the floor staff took a shower in cologne so much it burned my nose everytime he walked by cashier was pleasant but wasn't friendly and didn't offer to help when the situation presented itself. The only reason it gets 2 stars instead of one is due to location. It's the only big grocery store within walking distance for many. Especially in this part of North Bay where we have large senior population.
It's not "okay" but both stores are tollerable during the age of the COVID plague
You get what you pay for I guess. Cheaper prices mean no staff and huge line-ups. The store is also kinda dirty.
Just wish it was closer. Much better than no frills. At least they use up to date terminals. Prices of items seem more reasonable
Produce dept is super nice for such a small store and super fresh compared to most other stores I've been to. New Reno's look amazing and clean.
Great prices overall but extremely slow service going through the cashes. Waiting in line for 30 mins is poor. I think your head office is hurting you. Time to start rethinking about customer service. Maybe pay your CEO a little less and put a few more cashiers up front so most of your customers don't have to wait so long to pay for groceries.
Good prices. Easy parking. Though check out line may seem long, they get through it pretty quickly.
My go to to shop. Clean store. Friendly service. And they price match
Staff is great, prices are reasonable and I can always find a deal. They also allow price matching. Produce section would get a 4 out of 5. This store has what you need without sucking you in to buy the stuff you don't need or want.
Great place to shop Clean and friendly staff
Looks like your typical FreshCo. The cash register are always packed but luckily they are usually always full staffed. Offers lots of great sales but I often find empty shelfs.
Gotta tell ya poor scheduling on a thursday before a long weekend in Aug.. lined up almost to the coolers on the back wall at 7 pm at night. Actually felt sorry for your cashier. I understand dinner breaks ect but it was crazy. Stocking shelves is important but if nobody shows up to buy the product no need for anyone to stock the shelves .. also when a cashier did finally open another line they didn't control the existing line so people got cashed out before the people that waited longer..
prices are great, international selection is wonderful but don't expect a lot of frills or high end offerings.
Price is great. Lots of options for Asian section.
I like this shop because its better than other stores to me and the prices are low in food bacics i bought not alot of food for 50 or 40$ but here its 21$ I recommend you go there if you didn't
Great produce ....well stocked store and friendly staff
Good veggies and reasonable price.
Some good deals here but the atmosphere ruins it, security guards posted at the door and they won't let you take a knapsack inside. They force you to store your bags in unsecured lockers at the front of the store.
I love the employees especially that guy with the braids, he is so « serviable » he should definitely get a pay raised!
Love going there. The place is clean and customer service is great
Had everything I was looking for (it was close), the store is well organized and uncluttered, very nice security guard on the way out
Decent place to shop, but the parking lot is really small and hard to find a big enough spot if you drive a truck like me.
Fresco usually has the best deals on items I was going to buy anyway- including lunch snacks for kids. They have the best international foods choices of any "budget" grocer and the best meat section of any of the cheaper stores. I live across town and will drive to go shopping there.
Good staff
Great place to shop!! Produce is good quality and the staff are always very friendly :)
The prices & quality of the products are great. The staff is always friendly & helpful. It's a pleasure to shop at my local Freshco!
Good prices, the place is always clean and the fruits and vegetables are always fresh, wish I had a way to cut from Presland to this store without having to go around the fences lol but other than that, lovely place. Hope they can hire more people to help customers once covid dies down.
Store shelves are not restocked for days after the new flyer posts. If you don't get there the first or second day of the sale, then there's very little or NOTHING left of sale items. This forces me to get to the store by 7am on Thursday mornings to make sure I have a chance to shop the specials. Not cool. Hire more staff
It's a good place if you want to find good prices and if you are lucky enough a good deal. It also has a great variety of produce. But, the quality of the vegetables and fruits is really bad. Sometimes it's imposible to find a good pepper or a good tomato. Be careful with the meat also, it seems that the temperature at which they store it is not the optimum.
Consistent with their product great price and overall good customer service. One of my favorite place to shop.
Most economic brand of grocery store. Best prices overall. The only downside is long wait in line. But for the prices its worth it!
No baskets at the front of the store. Few cashiers and long lines. No express line. Prices are cheap though. Constantly missing essentials like paper towel.
This place has good prices on things but seldom have sales items in stock.
Reasonable prices. Good option of international items.
FreshCo has great deals on produce, oriental groceries, local groceries, and supplies. They have a wide variety of products, so you can shop all your needs in one place. The staff are super friendly and helpful. The store is clean and the produce is always fresh. I would recommend it over many other stores available in the city of Ottawa. They constantly make new promotions for various products.
FreshCo has a good variety of food, especially international but the quality of a lot of the fresh food is pretty sub standard. You can literally buy "fresh" fruit that's already rotting. Veggies and meat don't last very long either but they tast fine when you eat them day of.
Fruits veggys fresh allways
North Bay Fresco....very dirty store....and they do not clean after a customer checks out . Very sad and frustrating
Very good quality cheap food for your family.
Cheap prices
They've done a great job of training their cashiers. Always polite and cheerful. Now if the customers could just follow arrows ...
More options for international food items and fish.
Reasonable prices, lot of choices, friendly cashiers, no check out line
Great prices, staff always nice
I claimed this as my grocery store. Fresh food (no Walmart quality!), a wide variety of fruits and veggies year round (unlike food basics), Sealtest milk, I like the layout, great sales and they price match! Oh they are also open til 10 on most nights and only have a 25 cent cart return cost.
They have decent prices, but they don't allow people to carry their napsacks because of low life thieves. They expect you to put your napsack in a some mini locker and nobody watches over them. Any low life parasite can steal it. The security guy is useless and won't look after them.
Love Fresh-Co. It's our daily grocery store mostly because it's the closest to our home but also because their food really is the freshest and also the prices are almost unbeatable. The staff are incredibly helpful and friendly which is also a nice change compared to other places where the staff seem absolutely miserable to be in public. I love this grocery store and would highly recommend it to any one of my friends or family for sure. If I had to rate it out of 10, I think I'd rate it 10/10
friendly ,helpful and quick
Good prices...nice employees...good selection.
The best grocery stores in Ottawa if you are looking for reasonable quality and price. Meat section is also excellent. When I am looking for higher quality fruits I go to Loblaws (better quality but double the price) but other than specific fruits types I buy everything from Freshco and will always do.
Good prices
If you can't find that certain food you are looking for at other grocery stores you are sure to find it here. The staff are sure to help you out.
Cashier was very pleasant
Staff are always friendly and working hard to make the store look clean and organized.
Some really good deals going on right now! Always have what you need in stock.
I got lucky new cashier as I was approaching the cash I was served right away with greetings and smiles. She was very polite and told me to have a good night .it was lovely thank you for asking
Alright here’s the scoop!! Do you like food? So you like variety? Do you like good prices? Do you like good customer service? Most importantly, Do you like fresh food? Then buckle up and zip on over to this lux grocery location!! Place is an absolute paradise for all you big food lovers!! Don’t believe me?! Just ask an expert Expert Opinion: Place is the best place to get your food! Regardless of where you live in the world, this place won’t disappoint!! If I lived in Bangkok I would still fly over to Ottawa every week to get groceries from this location!!
This store has almost every range of quality products of daily use. Loved it
Fast covenant and good prices
Excellent discount grocery store. Selection is fair, but can be limited. Store is clean, and staff is helpful and friendly.
It has quite a few things at very good prices, but the place is not nice. They treat you as if you are criminal who is there to steal from them right at the entrance. They ask you to leave anything bag-like you have on you at the door, and they don't even provide locks, just the self-assurance that the guard will take care of it.
Very good customer service cheaper prices than Loblaws.
Good prices
Fresh it up
Dave is great always helpful wen needed the ladies at the checkout are always friendly and fast
If you're looking for cheap groceries, FreshCo is the place to beat. Regular prices on staples are among the lowest in town. The drawbacks are hit-or-miss product quality and excruciatingly long lineups after work hours. Especially for fruit & vegetables, you might have to dig through the bin looking for fresh items. This location has a large variety of Caribbean, Indian and Middle Eastern products.
Prices are good and staff are friendly but their cleaning policies are not comparable to other grocery stores especially during covid
A very basic, to the point grocer. Not really much to be noted other than it can be busy no matter the time of day.
Not my place to shop i find it high prices and low grade in fresh products. Farm boy and other markets are much better to shop at with prices and quality
Good prices good quality excellent staff. I enjoy going there.
Best produce in town
Great produce selection at fair prices. What more do you need from a grocery store?
Poor quality vegetables compared to other Freshco stores
Good and well organized.
Great prices in vegetables and fruit. Make the effort to go if your looking for the cheapest largest selection on them. I won't even consider buying them in bulk unless it's from Freshco.
Great prices! Produce not always the best but if you're looking for value, this is your grocery store!
Great place to shop! I'm giving three stars cause the security guards are always on their phone, while I was waiting outside a women stole flowers and just put them in her car and the security guard was on his phone the whole time, makes me wounder what else he's not paying attention to and how much profit they are losing..... not to mention I've caught the guard walking around the store mask off making phone calls right beside people, this is unacceptable, I understand it's an easy job but pay ATTENTION!
Decent food selection, though it is hard to find stuff and staff is not very friendly they just point you in the direction for the item of which one searches instead of bringing one to the product.
I prefer going to the Freshco than walmart because of the price differences. I have found walmart to be expensive, always. But yesterday at this location, no doubt I bought stuff but the vegetables or few fruits were not so "fresh" at Freshco. I was disappointed.
Good prices, but produce is of lesser quality. Some days you can get great deals. No student discounts.
Great store. Staff are very friendly
Its a grocery store. Prices are good. Accessibility is good. Many exciting Asian foods. There are never very many cash registers open.
Despite the advertisements, prices are not as low as competing budget-oriented grocery stores, but cleaner store, more helpful staff, and the most unique selection of produce, frozen food, and imported grocery items of the major chains makes this an occasional must-go-to food store in North Bay.
Clean big grocery store with some good deals and sales from time to time.
Halal food is available. Good prices and quality.
As a buy your own bag, rent your own cart, it's ok. Usually I give it a 4/5 but today a 3.5/5 because 1 man noticed my kid was sick and send us to a closed bathroom. Where a RUDE customer pushed by us. Eventually we found Paul who kindly helped us figure things out. Well once we established we weren't with the previous cranky whack job
cheaper fruits and veggies, and the rest of the products. polite staff. you can see some strange shoppers - ugh, don't snack on unwashed grapes!
The owners are very friendly and helpful and the prices are fare.
Excellent place for shopping cheap and fresh prices. Good parking in front. Best choices for everyone who needs everything from this grocery store.
They have fresh fruits and juices are really tasty. I love fruti-o juices!
(Translated) Ko (Original) Ko
You definitely can't do ALL your grocery shopping here. Fresh veggies can sometimes be limited but the pricing in general makes up for it and makes it worth while to shop for all that you can here. Navigating through their usual clientele is a little irritating though and the fact that they have a security guard at the front door makes you feel a little off!
Excellent prices, excellent vegetables & fruits
Well organized, nice staff.
Love the store! Clean, bright and well organized! Their chicken wings are fantastic! Bought 4 bags today!
Good service
You can't beat the prices here, however, sale items sell out quick, so you might not get everything on your grocery list.
Fair grocery store. Big plus is price match. Bring your lower priced flyer from other grocery stores for discounts. Happy shopping.
Very busy place, friendly cashiers, hectic parking lot and indoor entrance to store.
Clean and tidy. Always an open register. Great produce. Needs a little more in the meat section.
Vegetables needs more care.
Great selection and prices here. Was here last week and was accidentally charged for an item twice. Called right away and they said to come back and it would be no problem to get the money back. Was finally in the area and got my money. Great customer service!
The staff here really needs to check there meat department because I almost went home with rotten chicken if it wasn't for the nice cashier who pointed it out to me. Somebody is going to get very sick.
I think it's more along the lines of a wholesale club. But they did have Aquifina water, and on sale. This is the first time I've been here.
We never get a flyer, great deals not in flyer so worth the stop.
FreshCo is the closest to NoFrills in Toronto. They have pretty much everything and at low prices. Produce isn't the prettiest but if you know how to pick 'em you're good. For vegetarians, rejoice, they have a ton of veggie meat choices (in comparison to Walmart). Only con is they make you leave your backpack in a locker before you can enter. Annoying policy.
Store is nice and clean but seems like fruit and meat not the best. Every fruit we bought were rotten or bad inside, meat section doesn't have much option. Employees are nice and helpful.
Brightly lit rows. Easy to find things at eye level. Help easy to find. Clean looking store & fresh smelling.
Fabulous grocery store, I especially like the selection of Indian and Asian food and spices. Prices are reasonable
Fresh produce and good prices.
Things have been great here the past few visits. Staff is helpful when I ask for help. The cashier with colorful hair is always helpful and very nice. I love having her service when I shop here. But I did notice not all employees wearing masks. The security wasnt wearing one, one of the staff filling the fridges wasnt wearing one. Which was slightly concerning.but I do take into consideration that some people may not be able to wear them. But I do save alot of money shopping here.
This FreshCo May have the odd good deal but in turn their employee to customer relations is 0/5 if i could rate lower i would Me and a friend simply went in to get toilet paper he asked for change as the till was still open from previous customer paying with cash my friend asked to cash a bill was told no asked for management was also told NO This should not be the issue nor concern as they pride themselfs on customer relationships, with this said i do NOT RECOMMEND THIS FRESHCO ON MCARTHER TO ANYONE EVEN IF ITS CLOSE YOU ARE NOT THEIR MAIN PRIORITY AS A CUSTOMER KEEP IN MIND
Love this store
Empty shelves, discounted items are always out of stock, even in the day.
Excellent staff and products
Very clean. Excellent selections. Fresh veggies. Everything you want in one place.
Very clean store! And cashiers are all friendly. Some prices need to be indicated for some items. But overall a great shopping experience.
Cashier charged me the wrong price on 3 items and refused to give me the item free. Legally in Ontario when you are charged the wrong price they need to give the item free. Not happy with that experience. The cashiers also rush you when you are packing your order. They dont wait till you are done and just call another person over piling the other person's groceries ontop of yours.
Good place to buy your groceries. Lots of selection at decent prices. Good for doing a big grocery run, or just a quick stop.
Good quality of produce, meats are decent. They tend to have some great sales and hidden gems there as well. Between price, service stock and products. Probably best grocery store for the North Bay and area
Always a bit busy and crowded and not necessarily the "nicest" looking grocery store but it's worth it for the good prices.
I love FreshCo. It is insanely ridiculous how drastic prices differ from FreshCo to some of the more popular grocery. 200% cheeper for the same product! My only complaint is with regards to baskets. Never ever are there baskets at the door when you arrive. You are always forced to go to the checkout and get your own.
Been shopping here for 4 years, love the prices and selection. Unfortunately, I have noticed the customer service slowly decline over the years. I used to have friendly little chats with the cashiers (I know their jobs are hard), but many have become biting and snarky or dont even acknowledge you until its time to pay. Today I had a romaine and 2 tomatos and was waiting in line at the first checkout for a solid 5mins listening to the cashier tell a woman who had asked for bags that she hadnt asked for them at all and then proceeded to wave some coins at her which got donated to the bag cause before tossing two bags in her direction and moving on to the next customer, all the while continuing to make snarky comments under her breath. Following this we all moved up in line and she turns to me and says in the most sassy disrespectful tone, "I'm closed, thats what the signs for!" Which only THEN did she place her sign on the convator belt. I was noticebly surprised which prompted her to shoo me off further. This nearly brought me to tears, what had I done? Why was I being treated so badly? Horrible experience....
Good store. Good quality for the price.
The safety measures of the store is a joke. I was inside for 5 minutes getting ice cream and pop. Saw 4-5 people with no masks, this is during the staying at home order and peak of 3rd wave. I asked the cashier about why the guy in front of me and the lady behind me have no masks, she said some people are exempted and they can’t force them. I also work at a grocery store, everyone has to wear masks at all time, period. Shame on the freshco management. People wonder why Canada can’t get covid under control ????
Great bargins and service...
Great deals. Decent parking. Good food
I think freshco has good prices however their stock of the types of products you typically would find at another grocery store and the produce is not quite that fresh so the best before dates on most products you have to be very cautious about the best before dates because a lot of the stuff will expire quite quickly then when you go to another store and I once found milk that had been expired for nearly 3 weeks and other bags of milk that were nearly a day away from being expired so I think that the staff are not trained quite well and there aisles are not face properly and disorganized as someone who used to work in many grocery stores in the past
A huge supermarket. The place is clean. Well organised. You can literary have everything you need in this market. The place is really good. The staff is nice. The service is great.
The produce man was rude because I made sure that the yuca roots I was buying it was good to buy. I crack the tip of it to make sure it wasn't brown. He came to be rude and abrupt. I told him I wasn't going to argue and I put the yuca back. That's not good customer service.
Nice selection of international foods at reasonable prices. Middle Eastern and East Euro. Yum. Check the Greek freezer food too awesome selections.
Small and cramped. Not nearly as big and shiny as the Loblaws down the street. But the selection of products is good - sometimes far better than that big Loblaws - and the prices are generally a bit lower. Conversely, FreshCo devotes none of its limited space to clothing, housewares, or wine; it sticks to the traditional range of his associated with grocery stores. There's a good selection of produce, including exotic produce for ethnic cooking, though it isn't always top quality, but, again, the prices reflect that. If you're willing to have a more bare-bones grocery shopping experience in exchange for better deals, FreshCo makes a good option.
Great prices, excellent employees, and a decent location. Great place to shop at regularly
Line went quite fast but is often times backed up. Very busy grocery store avoid at dinner time.
This is by far my favorite supermarket in Ottawa. FreshCo offers a wide variety of fruits and vegetables at competitive prices in addition to meat, cheese, milk, eggs. It is a cozy supermarket with a wide variety of choices that tackle the needs of diverse communities in Ottawa. I highly recommend it as its prices are usually lower than those found in Walmart, Metro, and Loblaws.
Very amazing and compatative prices...l always buy my groceries there
Clean store, friendly staff and comparable prices.
Food price is good
Nice little grocery store. Friendly staff and lots of them.
Great prices. The turn over on the vegetables and fruit is high so it's always extremely fresh. Very busy at times but tellers are extremely efficient at getting the lines emptied.
They have a great staff and their stock is is nice store is always clean I love it there
Love the Indian food options..keep adding more variety
Fresh Co has the best setup and prices for quick shopping!
Always well stocked and sales are great
The prices are great and they are usually well stocked. But I find that their produce doesn't even make it a week.
Great place and employees
Very good value for your dollar
Good price and some Chinese food here. Friendly staffs.
Knowledgeable staff, clean store and great selection.
I like this store. Wide aisle and not to busy with enough cashiers all the time.
Great place for groceries
Great prices, clean, organized & great selection! Owner randomly introduced himself to us while shopping. It was a nice touch. Nice guy, chatted a bit! Great small town store. Best in town!
Good variety and prices
The staff here is excellent and I really appreciate their efforts during the pandemic. The store itself has some excellent prices and great selection for its size.
One grocery store is just like any other. Loses points for the absolute stupidity of putting gluten-free items in the same aisle as the flour.
Nice and clean with a large selection of different products, all these many foods are excellent quality!!! Friendly staff to with excellent service.
Prices can be a little better & online shopping they need a lot of work on website alot of products aren't available online
They charge you for bags. Like most stores but when I tried to go there today they would not let me in with my own bag. Saying that it was store policy for a while now even though I was there about 3 days ago with a bag a no there said anything about it.
Worst LOCATION EVER!!!! you have to sanitize your own cart. You have to touch the same satire spray bottle as everyone else and the same paper towel roll as everyone else. DISGUSTING.
Very good prices and decent variety. Found some lentils / grains in bulk you don't see at other grocery stores. I'm starting to go here more than the food basics as the prices are often better (and pretty much always better than Loblaws).
this place is so gross. it's closer to my house than Loblaws so sometimes I try to give it a chance. am here now and literally every vegetable is mush, the milk feels warm in the fridge, and I took a picture of some orange juice on the shelf (with a for sale tag of course) that expired January 22nd. unless literally all you need is cans, do not waste your time coming here. (and the dry goods are usually damaged/dented half the time anyway)
Just moved down the street and use this store and everytime we got shopping I have noticed we have purchased expired moldy food and sadly didn't notice until we were home. So check the dates on bread especially got it moldy a few times, canned things like pilsbury and other(was expired for at least a month since it said June 7 and didn't move hear until July as well as meat be careful with your meat.
Always friendly, great service. There are a few things we can't buy here that we have to go to other stores for.
It has everything you need. Especially vegan options. Vanilla Almond coffee creamer and yves products. Thank goodness. Just moved here from Hamilton and was praying they would offer the same line of products I was buying down south. Yahoo!! WIN/WIN.
Please put Freshco on instacart
It met expectations if that means anything.
It was alright, though the cashier losing her mind over people waiting in the line 10ft away like every other grocery store was a bit excessive
good prices normally some things are overpriced when not on sale but they have alot of sales which makes up for it.
Very bad customer service. One of the worker are very rude it was not only one time . She is a skiny lady with deferent color hear. She always fight with customers. Very poor management. One of f the worst store in Ottawa I have seen so far .I wish they do something .
They have a decent selection of vegetables and frozen food. They also have some specialty ethnic food that would be hard to find in other major grocery stores. The prices are not that expensive and they also seem to have a lot of everyday items on sale. On weekends its best to shop on morning/early afternoon to get fresh produce.
Today, I got treated so unfairly. First, the cashier was rude and throwing my items around pretty hard. I also got overcharged for a product. As soon as I saw that (I hadn't left the store yet, but had finished my transaction), I went back to double check I was right, before going back in line for a refund. So I walk back into the store with my cart, and the security guard runs after me. Yelling at me to get my attention. He then tells me I can't come in with my merchandise. I told him what I was doing. He said I had to leave all my bags at the entrance. I didn't want to leave 80$ worth of merchandise unattended, in an entrance, in Vanier. Sorry. Anyway, lots of shoppers at this point stopped shopping, and watched what was going on. It was super embarassing, they probably all think I got caught stealing. At this point I try to get to the cashier, by passing in a lane that wasn't too busy, but the guard wants me to go down the same aisle I came in from, where there's no room for me to pass. Making a bigger scene. He followed me all the way to the cashes, to make sure I don't steal anything. My child was with me as well, and he's also very embarrassed at the whole situation. I go to this store, I spend my hard earned money there, at least 3 times a week. THEY lie and steal from ME, with false advertisement, but make a scene, cause I'm walking in with bags of groceries to get my money back. What a mess. I'm not going there again, I'd rather spend more money in a place that will at least treat me with dignity.
The only place to get good indian groceries
Long lineup but empty store pretty poor in and out managment at the door. Food freshness not always good.
if you enjoy long lines on a Saturday the weakest selection and doing your shopping with community vanier fresh co is the way to go. ps dont bring your ien bag...if you dont want a random security gaurd rifling through your personal belongs. thinking you robbed tbe joint.
All the products are its best quality..... Especially vegetables and fruits. International students , mainly indian people can find their homely grocery items(good quality sona masoori rice, ashirvad flour, different types of dals, etc..)
Good storepoorprices are fair
good place to get grocery deals
Nice location for groceries with large free parking.
Near my residence
The freshest co. Out there
Had the product we needed at a good price.
Clean, specials are usually in stock, lines aren't too long. Produce is usually good, but check carefully. Staff are always very helpful and friendly.
Great for a quick stop. Prices and great. Produce is hit and miss, go during the day it is better, evenings tend to have less produce available. Good place to grab all your staples and i like that the store is smaller, easier to run in and grab a few things when in a hurry.
Store cleanliness is good and layout is good as well Ailrs are nice and wide to manoeuvre when store is busy Parking is tight and the parking lot is on a pitch this makes it difficult to unload cart (It wants to roll away)
Hate this store and the quality is not good no friendly staff here!
Grocery is much cheaper here, however they do not offer points cards
Friendly staff product fresh and price are amazing. Feel save shopping at freshco during this covid always clean and sanitize.
This grocery store has pretty cheap grocery. The produce is not that great and goes bad quick. But it is cheap so you get what you pay for. The carts need quarters to operate. The store is kind of small and pretty compact. They have good variety of ethnic food options for great prices. Free parking. Friendly staff.
Fresco is my favourite groceries good selection of fresh veggies and overall fair pricjng
Great deals, overall great products and a large variety. Just like anywhere else, its good to look for the deals that you want.
Great prices
Good selection, pretty fresh fruits and veggies for up here.
Good assortment
I've always liked this grocery store. Clean and staff are great. Fresh produce, choices, and barely ever a lineup.
Very nice store to shopping
Everything you need along with great selection of veg. and great prices.
Bright, clean, well organized and easy to shop. The selection is diverse, and they carry a good variety of international foods but you will not find a lot of exotic fruits.
????
Long lineups but the workers are very intelligent and nice. Would always come here, if not than foodbasics. I cannot count the times I’ve said “Hello” to cashiers with no responses at other stores, however I never dealt with that issue here.
Favourite place to buy groceries. Great prices and helpful staff
Prices are very reasonable and the selection of products have pretty well everything covered. They are always restocking the products so rarely do you go into the store and something is sold out.
Very clean, good selection in stock and very pleasant staff. Good shopping experience.
Love this place. Everyone is so kind and professional. Also, the food is amazing and the name says it all.. they're incredibly fresh!
????
The parent company makes great claims on their website about caring about customers and protecting them during this pandemic on their website. This location however is not so diligent. When I was there was a customer complaining that not all the employees were wearing masks as they walked around the store. While I personally did not see any employees within the store when I exited there were three employees (I'm guessing on bread) standing in the small area where customers pick up shopping carts, all without masks, standing around chatting. It should also be noted that this location, for the most part, does not clean it's carts. I have watched more than once as employees bring carts in from the parking lot and just put them in the area by the door where customers pick them up before shopping. While they do leave a roll of paper towel and disinfectant at the door, in that area, there is no signage to warn ppl that they should be disinfecting their cart before they use it. When I made mention today that the store apparently isn't cleaning carts I apparently greatly upset one of the employees who was walking around and heard me. Clearly agitated he told me that they can't clean the carts because there are not enough ppl on to do it. While I get that this may be an issue from time to time it seems to be an issue every time i've gone in the lat month and if that is the case then for heaven sake put up a sign to let ppl know they need to disinfect their own cart. Bottom line - if your health and that of your family is of paramount importance to you either be prepared to santize your own cart before using or perhaps ..... you may wish to shop elsewhere where health and safety is important to the establishment.
Great store, nice staff, reasonable prices.
Extremely disappointed to go do our family's grocery shopping today and find that: - 1/5 patrons were not wearing masks (some were wearing face shields as if these were equivalent. They are not. Please read the City of Ottawa Guidelines) - There was no one at the door verifying if people were wearing masks nor were there any visual indications at that these are mandatory (no signage even though the city of Ottawa has plenty of posters you can print off their website). - One of the two security guards at the was not wearing a mask neither did he appear to have one on his person. - Cashiers were removing their masks between one shopper and another, touching their face, their mask, the groceries. This defeats the purpose of a mask. Some were wearing the equivalent of bad bandannas. Why aren't you supplying your workers with adequate masks??? - Persons stocking the shelves with their masks on their mouth and not covering their nose. What is happening here? Masks have been mandatory in indoor spaces in Ottawa since Tuesday. This store did things very well when the pandemic started, I'm sorry to see your motivation wane so much...
Wide variety of products. Fast checkouts. Happy with service
Love this place when theres good items on sale
the cashiers do not need to wear gloves, they can sanitize their hands between customers and get a handwashing break every half hour... this cashier wore gloves and sanitizied the gloves between customers ... which breaks down the integrity of the glove and is redundant... sanitize your hands , then wash whenever possible ...each store should have the same set of clear guidelines and directives and clearly they do not ...
Awesome
good store but so.etime hard to get the specials..no rain checks...clean
Good basic grocery stores lots of choices and good prices. No deli or bakery.
Always a treat to get cheap groceries.
Great prices but slow at the cashes
This is my favorite grocery store in North Bay. The store is kept clean, has great products and staff is friendly. The store is not huge but is rarely busy.
It's ok but I find that often they don't stock what I normally buy in the store and have to go elsewhere. There are some everyday items that are over priced.
A good variety, but the produce isn't the best
Good product & great prices
Must go, good choice, well priced
I do appreciate Freshco's low prices and availability. Love this store. However, their uneven enforcement of the Mask Bylaw makes this shopping at this location feel risky. If safety during COVID-19 is your priority, this location does not always enforce mask wearing. On this most recent occasion, there was a woman who was not wearing a mask inside while shopping. She was not asked to put on a mask, or leave. I'm surprised that she was permitted inside to begin with given security (I assume) is supposed to be ensuring compliance upon entrance to the store. This was not the first time as there was a previous showdown wherein a maskless man in line claimed he was previously allowed to shop in the store MULTIPLE times without a mask. It was other shoppers who drew attention to him (again, he was somehow permitted inside the store without a mask) and nothing was done on behalf of security. I will note that the employees wanted him removed, but security stated that they were just there to "keep the peace."
Nicely layed out. Very helpful staff.
Nice environment, and very good price. I go there not often but I will go there from time to time after I shop at Chinese grocery store.
I like this place,, I find any thing of food,, prices is very good,, and the workers helpfull..????????????
Clean store. Friendly staff.
Great prices. Everything you need, though some cuts of meat may not be available. And they can't figure out how to sell green beans :) !
Great customer service
Love the price on sale items
Great deals
Great prices and selection. Friendly staff and owners.
Clean and organized with good pricing.
Clean store.
Exelent service always Fresh produce Good prices..
Good selection, nice layout.
Clean store , inexpensive ????????????
There is a nice selection of food, but it is not very clean.
the product is always great and they have some wonderful hidden gem items for vegans!
I just love this grocery store
pricy
Great prices. Understaffed, so super long lines. They often run out of popular items. Cheaper prices for reduced service.
Excellent prices very friendly staff clean and easy to navigate through.
Great place
I had 2 red peppers, one yellow pepper and one orange pepper all in one of the plastic vegetable bags. They where all the same price so that’s why I decided to put them all in one bag! At the cash the cashier charged me the same weight four times for each pepper which came out to $4.16 times four ( for each pepper) so over $16 for 4 peppers! When I complained, she said that that is what the management told her to do! And it’ was my fault of putting them all in one bag! So be careful and look at ur bill!!
Fresco. Fresco. The prices here don't let you get too deep into your pockets. The staff is friendly like rockets. The produce is great and the parking jus great. Freshco. Freshco.
Adequate signage is in place, and an employee at the door is often seen disinfecting carts. Sanitizer is available at the entrance. Aisles are clearly marked, but social distancing is not enforced or common in this location - customers are generally apathetic to the concept. It is unclear if customer limits are being enforced. The cash setup is efficient, plexiglass shields are installed and employees are generally well masked. We recommend visiting off-hours to ensure social distancing. COVID-Safe Ottawa reviews local business' compliance with recommended COVID safety protocols in order to help Ottawa find safe places to shop.
No carts available...very difficult with a lot of items
Only 2 stars. Took for ever to go through the cashier. Other lines were moving along. Was 4th in line. All relatively small orders and it took 12 to 15 minutes.
Fast friendly service
We just found our grocery store. Great prices , good looking produce and a very clean store. Staff was friendly.
Staff are usually friendly and helpful. Selection and quality are average but the prices are great.
Excellent deals on pop and weekly deals to match the main chain stores
Always a good bargain. The store could be cleaner considering it is selling food! The staff were friendly and helpful
Great produce..and lower pricing
Favourite grocery store
I really like shopping here its very convenient for myself and others.
Not bad.
Good place to shop, usually good prices.
Good products and services.
This store has what you need...but the prices are not cheap as what everyone has stated.. but then again, costs have risen dramatically in the last 2 months.
Nice location for grocery with reasonable price.
Love it it's the best place to shop cause it's close and prices are awesome
The store is clean and the employees are for the most part very nice. I come here mostly for my veggies and sometimes leave empty handed due to the poor quality. It's a hit or miss unfortunately. Super cheap prices compared to loblaws for everything and you're supporting a local business. Can't go wrong!
The goodz: Holy snacks! Probably a little ahead on some products(first time seeing Baja blast here). The badz: cramped inside, most aisle barely hold two carts side by side. Probably the smallest (big name) grocery store in Ottawa. 3:5 because there is to much stress amongst the customers and employees due no space and frequent jam points.
I would give the store 2.5 stars. It gets 5 stars for not being crowded. Everyone is spaced out even when you are lining up to the checkout lanes. The cashier was friendly, but the store was short staffed. I do have a problem with the fact that something I was looking for was on sale in the flyer and I couldn't find it. The produce section is extremely small and doesn't have everything you are looking for. What I don't like about the produce section are the two males standing around talking about sexist things instead of unloading boxes quickly for customers who need to gain access to that section. Management needs to speak to them about their use of language and stupid topics that interfere with their ability to do their jobs.
Great
Good prices and clean floors well organized.
Busy parking lot prices for great third or fourth time and that we've shop there handicap spots for parking right at the front door
I’ve lived in the area for a while but never realized this store was here. I’m so glad I started shopping here. The employees are so nice and knowledgeable. The store is always clean and the prices are much better than previous stores I was shopping at.
Strict no-bag policy had me go elsewhere. I argued with the manager for 20 minutes and I told him his policy was discriminatory towards people who don't come by car. I still don't know of another supermarket that does this. On the positive side, the security guard was able to speak to me in French (my mother tongue), which was nice, but that doesn't compensate for the fact that this place and its managers are evil.
Excellent service
Well-stocked and friendly staff
great prices nice girls
For the part of town it's in, this store is a winner. Generally speaking produce is fresh, lots of options for all folks, and decent prices. If you have a backpack beware - they will make you leave it with sketchy security in the entrance way of the store.
Was fine. Not so busy at that time. Cashes could have been faster.
Alot of shelfs were almost empty. Lots of people not wearing masks. And going the wrong way, even though the. Arrows were clearly marked. Employees are great; very friendly and outgoing.
Great for a qhick visit
The prices are reasonable and there are enough cashiers.
Best prices in town
Love this grocery store. Great prices. Friendly staff & it has everything I need
Clean, shelves well faced. Good help from employee to find item. Bring your own bags, they only sell the heavy duty ones @$1.00 or $0.35 for smaller.
Good store to fund international food.
Great
It's a decent store to shop and they have good prices on some things comparing to the other grocery stores the staff is very friendly
Well stocked clean and organized
Great produce
Great prices, nice store, and quick cashiers!!
Tried to purchase a huge amount of drinks and was denied at the cash by Meghan the so called supervisor at this freshco on McArthur Ave. When we decided to split the items between different members of a family that don't live in the same household she informed other cashier to not allow the sale. I guess the store would rather lose sales and customers than guarantee customer satisfaction. Last time I visit the store which needs to better their customer service and cleaning/maintenance of the store as it is completely dirty both on floors and shelves.
To bad you can't give 1/2 or even zero star. The leave your bag at the entrance polity is just wrong. I won't go back to a store that disrespect customers. Produce quality is awful anyways! Never dared buy fresh meat there.
I went to FresCo 3 weeks ago. And I found out that this supermarket has better prices than Walmart. I compare a lot of varieties of foods cheaper than Walmart.
Less expensive than all other local supermarkets that I've visited. Great prices for a decent selection of foods.
No stock Empty shelf
Nice selection and fun grocery store to patronize. Friendly courteous staff!
Great prices and they price match.
This grocery store is hit and miss. Sometimes produce is there often it isn't. Very frequently sale items are not available. Still they have great prices and sales, so if you can find what you are looking for you will be happy. Produce in general is not the strong suit of this grocery store nor are the meats. Good grocery section with quite a bit of world spices and items.
The Price's are great and the food is fresh.
Love to shop at FreshCo's.
Great store for budget shopping. Aisles can be cramped during peak hours. They offer competitive pricing and the checkout usually goes smoothly. My wife prefers FreshCo over other grocery stores. Grocery carts are on the smaller size I wish the cages were taller.
***Not a review, more of a request!! Please bring this product back. It's indeed really great quality and works well with a myriad of recipes. Whatever divya brand that replaced it is an absolute disaster. Deep premium shredded coconut is the way to go. PLEASE!!!
I really enjoy going to this store, everyone who works there are polite and curtious, it's my go to when I'm on the run.
Great prices, lots of staff most of the time. Its usually quite busy because of the location. Plenty of deals for the savvy spender and carries lots of produce/meats/breads
Clean friendly willing to help any time.
Good prices, great staff!
Some good deals clean store staff were helpful and friendly
Came in to store at night, unclear mumbled announcement was made followed by rude nagging to leave as the store was closed, before 10PM. I decided to leave my items as I wasn't giving business to a place like that. My girlfriend checked out as she wanted some items and it was only 10:02 after she paid. Not recommended as other stores would appreciate the business more and treat you better. Also, mouldy produce is regular.
Great prices on their specials. Lots of parking. Good selection.
I was able to get what I needed
Prices are usually cheaper than others but it's always dirty, broken carts, employees have a dress code but always wearing jeans and unprofessional clothing. Some of them wear stained shirts, and the store is overall messy compared to stores like No Frills who offer similar prices for a better experience. Only shop here if I really have to.
Great local store, amazing sales every week and cheap every day prices
Excellent Staff! Hard workers n very helpful n knowledgeable! Love Re
Great prices
FreshCo is a good grocery store. Not too expensive :) Many people go grocery shopping at FreshCo. They have specials + Dollar days too.
One of the Freshest Co's I've ever seen in my entire life. Good food, good people.
Dirty produce section that is so small and provides no variety. Also be prepared to mandatorily check your bag in lockers. No insurance policy your bag won't get stolen and an assumption your clients are all thieves. Way to alienate customers and send a negative message to us. This is an absolute last stop for me to grocery shop.
Decent grocery store weird floor plan but still effective . friendly cashiers and always got some sort of deals
Great place to shop
Very helpful staff.
Definitely one of the best grocery stores in North Bay. Very good prices. Amazing employees. If I was to complain it would be the egg prices are high. And the coin operated shopping carts. I refuse to use them so I find myself carrying a very heavy basket... Okay, maybe better signage in the milk department. I give this store an 8.5 out of 10.
Great prices
Great
Don't go to this place. Owners are extremely rude and put up some weird rules about not carrying bags in store, yet will not take responsibility for the bags kept in the cubicles outside and also will not be providing any locks. How can someone make such contradictory rules... ?!? Visit FoodBasics about a mile away, much better service and quality and cheaper prices..
Prices are competitive, and cashiers are quite nice and helpful. However security is quite tight and completely lacks any compassion towards persons with needs. Today me and my friend went shopping together, she was at check out before me and I was done way before her. I went outside to drink my juice to physically distance while I did so. Some time passed and I started to get worried. I approached the security guard to go check on her explaining that she's a senior and may need help. The response received was literally stop adding to my job!
Great store the produce is always fresh and priced reasonable. The store layout is not the best.
One of my favorite grocery stores to shop at. Great prices, and a better than average selection of food products from around the world.
clean store good produce fair prices
One step lower then no frills.
Cheep
good
*Updated, reduced stars as apparently they pick and chose which local businesses they will price match. Seems pretty silly to price match one place but not another on the very same product. Clean, good prices, price match.
Clean spacious and bright with service with a smile friendly staff.
I like fresco, great variety and decent prices
They often run great meat specials however each time I have gone there to take advantage of the specials they NEVER have any of the product and can never give you a solid answer as to when any will come in nor to they offer reign checks. Last time they had an awesome special on boneless skinless chicken breasts I kept being told the next day. I went back 3 times during the week and they never had any. VERY POOR BUSINESS. My time is valuable!
Groceries
Very clean, nice store. Polite staff
The store has friendly cashiers they also price match the store is tidy and clean
Ghetto but has good deals.
Good deals always
Clean, well stocked, good deals! Friendly staff.
Great prices and fast check outs!
Cheap affordable groceries
No sale items ever available; great staff though ????
Good specials
I would give this store a 5 out of 5 for customer service but, product wise I'd give them a 2 out of 5.
They usually have good sales.
Good price clean friendly mostly Canadian local produce great
Be ware of over charging and not getting refund after you speak with the staff and the manager. Just had a very rudenand unprofessional experience with this branch. The only thing the manager did is that she asked two workers if they recall this price. Simply they didn't honor their price/mistake. The worst experience I ever had in a grocery store.
I personally love the place. Great prices. Really happy staff. But I'm only giving four stars because it's a tad messy and advertised sales are consistently understocked and are sold out the first or second day of the sale.
Wonderful service very clean and easy to find everything. Staff so helpful and kind always a pleasure to shop at this store.
Ir was ok but bring ur own bags
They have good prices but they need to improve their veggies quality
Great prices Friendly staff
Always clean and friendly
My go to place for mina meats! Even though they didn't have chicken breast last time which broke my heart! It's alright, still a terrific location however seeing security everywhere was kinda of unsettling!
People friendly helpful just a nice place to do you shopping.
Nice place!
Best produce for the price in town
Prices and selection are decent, always pleasantly surprised on quality of produce, easy enough lay out too.
Beautiful grocery store. Very, very clean and well priced groceries. Cashiers are very friendly. Highly recommend shopping here.
Fresh food great prices
Great prices!
The queue to pay should be eliminated. Make it easy to dash in and out for the smallest item.
Good service, super friendly and had everything I needed.
Nice place, okay selection.
Great prices with good selection for grocery items. You can tell cashiers don't enjoy their jobs though.
Clean, had what i was looking for and good prices.
great service. ..friendly staff
Always friendly service. My favorite grocery store in North Bay.
Not my preferred grocery store.
Wide selection of food and its organized well. I've had issues with the checkout process though, sometimes they charge for more expensive items or a greater quantity than what I actually bought.
Great prices
Overall the store has good prices and the produce is usually fresh (better than Loblaws) but after experiences with the security guard posted at the front of the store, I will no longer shop there. The store has a strict "no backpack" policy, which I found out one day when I dropped in with my bag to pick up a few items and was told I had to leave my backpack in one of their lockers (little metal cubbies with doors, near the front entrance). I had no problem with that until I was told that they don't provide locks on these cubbies...apparently the customer has to bring their own. So when this happened I reluctantly left my bag there and went in to shop. The problem is, after going through the checkout and paying, I now had to leave all of my groceries at the checkout, walk out to the front of the store, pick up my bag and come back in to get them, leaving my purchases unguarded, next to two or three other people who were busy packing things into their grocery bags. It would have been extremely easy for someone to walk away with several of my items while I had to go and get my (unsecured) backpack. I returned to the store a few months later on my way home from work, dropping in to pick up some milk and a couple of items to make dinner...totally forgetting about store policy. Again I was stopped, and the guard asked me to relinquish my backpack, which contained a laptop belonging to my employer. Since I don't usually carry a padlock with me, he suggested I leave it on a pile of grocery boxes that were sitting behind him, saying that he'd 'try' to watch it for me. This time I was forced to leave and go shop at the Loblaws, as I wasn't prepared to put the laptop - and my job - at risk. Because of this ridiculous attempt to cut down on shoplifting by this store, I will no longer shop there, period. Loblaws is further away, and a pricier store, but until FreshCo stops banning bags and leaving their honest customers feeling like criminals, I will stay away.
My grocery store..always great help and customer service
It was excellent
I don't generally do my main groceries here, but it's close to home so very convenient when I just need to run out for a quick item or two. Pantry items are well priced and generally in stock, with the exception of certain sales when they sell out quickly. I'm not a huge fan of the quality of their produce.
Very good experience. It's a FreshCo, they are consistent.
no help staff were rude and people have no repect
Under the present conditions, the check out service could be much better. A 9person with a big order, takes a few minutes to pack it, while the cashier just stands their and waches. She could help pack, or have a packer at the end doing the packing. This is not necessary during the quiet hours, but something should be done,when it is busy. Enough said. By the way i have been shopping their for a long time.
Nice store. Clean store, good fresh produce but a bit limited variety of organic produce. However, they seem to be gradually expanding their offerings.
Most products are really good I just wouldn't buy beef there not the most appealing look to it
Items are cheaper then other places. However the checkout counter staff was not very pleasant. I bought the mango cartoon for $12 and she check the quantity and told me it was supposed to be 4 mangoes instead of 5. After she sent the staff to check it, it was confirmed that it is in fact 5 mangoes... after that no apology. So other then check out staff all was good
Always excellent, totally affordable and fresh!
Not enough tills open at checkout during busy hours. Customer service isn't great at checkout.