My mother and I recently went out to Kredl's for their restaurant and ice cream just last Sunday. When I was a kid, they had an amazing reputation and they lived up to it. Now, not so much. A co-worker of mine said they weren't all that great any more, but I shrugged it off. We went and both ordered a poutine and a cheeseburger. We also split a hotdog.
Pros: it looked very pretty, and the cheese on the burger was nice and thick.
Cons:
- both of our burgers were burnt to a crisp (black) and we're VERY dry.
- the hotdog was so overcooked it looked gray and mummified, and had a slight leathery texture
- the poutine had all of 3 curds of cheese
- the poutine was really damn salty. I know gravy is supposed to be salty, but wow.
- the buns on the burger were so big that a bite of burger felt like it was 60% bread in every bite, which did not help with the whole dry hamburger situation.
- service was slower than snails
- the only way to box up your food is to stick an other plate on top (R.I.P condiments) and stuff it into a bag and hold on tight for the trip home - they can't be arsed to supply styrofoam or cardboard doggy boxes
- the food was stupidly pricy given the quality of the final products
- the scoops of ice cream we're tiny. A single cone with 2 small scoops of heavenly hash almost costs the same as an entire tub of it from the store.
All in all, it's a sad day to see their quality tank like this. I always looked forward to going to Kredl's, but now I don't think I'll return until I hear of some changes happening.