Reviews of Costco Wholesale (Fruit Store)

1075 St Albert Trail, St. Albert, AB T8N 7H5, Canada

Average Rating:

DESCRIPTION

Here you will be able to see the information of people like you who consumed the services of Costco Wholesale (Fruit Store) in the area close to Lévis (Canada).

Now the firm has a rating of 4.5 out of 5 and this score is based on 127 reviews.

You may have noticed that the average score it has is nearly the highest, and it's based on a large number of opinions, so we can say that the rating is quite faithful. If there are many people who bothered to rate when they are pleased, it works.

As you know, we don't usually stop to put opinions when these are positive and we usually do it only if we've had a problem or issue...

This Fruit Store belongs to the category of Warehouse store.

Where is Costco Wholesale?

REVIEWS OF Costco Wholesale IN Lévis

Brian Rice

It was busy as always but because it's so big you can distance, they have someone there to give you mask if you'd like one and hand sanitizer so it's a win win. We need our glasses repaired and they did a great job for free! Kind and professional staff all taking precautions.

Wayne Johnston

We had the best customer service experience from multiple employees at the Nanaimo store today. I'd give six stars if I could.

Julia P

I only come to this Costco. St Albert sure knows how to keep shoppers happy. I love that lines get long but they go super fast so wait is never long. They always have everything I need and more. Some things I find they only have and no other Costco carries it.

Drako Blue

almost 80% of the people there were wearing masks and they had a booth eight at the entrance where Costco was giving free masks. sanitizer and lysol wipes were easily accessible around the store too. very nice.

Mike Sullivan

Orillia Costco is our regular stop when heading to see family & friends in Muskoka. Great food selection, gas and sraples.

Killer Bee

I Went to Costco yesterday, and could not believe the price of beef. Costco is definitely price gouging their customers!!!! I know ranchers and they are selling their beef for way less these days yet the price for a whole Sirloin which I used to buy there and cut myself before the pandemic was appropriately $65.00 each and now they are selling it for $125.00 each. Costco you should be ashamed of yourselves your are disgraceful! What the owners of Costco are not rich enough yet? The government should investigate your shoddy and nefarious price gouging practices. I will never shop at Costco again.

L H (Gardner44)

I'm not interested in waiting around for "first come, first serve". I pay for a membership, I should be able to make an appointment to get my winter tires put on. I would've bought them elsewhere had I known this. ** I found out days later that appointments can be booked online!!!!! That would've been great information to have the first time I called. Just another example of people not doing their jobs properly.

Spencer Gagne

It's a great place to shop.

Ralph Helder

Went at the Seniors time slot but disappointed that there seemed to a shortage of steak and Salmon/trout fillets. Is that what happens when you come in early? Otherwise everything was dealt with very professionally from Seniors getting in to clean carts in and clean carts out.

Trevor Kerr

Almost back to normal except still need masks and no sauerkraut or onions for the sausages.

Jan

Great new and spacious location, little bit hidden if you are not aware there is a Costco in town. The selection is great though it appears that the produce and fruit levels are scaled due to lighter foot traffic. Easy to get in and get out with much lighter checkout line up or no line ups most of the time

paul eric lagace

You'd think with the labor day long weekend, the store would be overwhelming. 90% of clients wore masks. Employees work efficiently, happy to inform clients about products, smiling genuinely. All cashes are open, with speedy teams who love what they do. 110% love the Costco experience!

Amber Cline

This Costco is the best. It’s way better then the Barrie location. It’s never too busy and always parking. Very easy to get too off the highway. So if you live in Barrie it’s just as close as the one there if your in the east end.

Frank JR Skelton

Actually not too busy tonight. Reloaded my KD In the new boxes. Very pleased.

carol fenton

Good selection of anything one needs and things they might

Ken Munroe

It's a Costco, it was busy and everyone wants to be first. We come here fore pharmacy, hotdogs gas, tire service and spending at least 2-3 hundred in groceries

vee

It was packed but got everything we needed and the little food court was delicious! My first time trying it

Jenn

Bought my Nintendo Switch and grass turf online. It was so nice to have delivered to my door.

John Anderson

The best place to one stop. The customers at Costco tend to be more mask observant as well. I commend them for taking the health of employees and customers seriously.

Lily Beigi

I always enjoy shopping in Costco and the customer service is great but, I never find anyone around to help with finding an item.

Scott O'Donnell

Well organized and I was in an out

Starla Hudson

Our First time being there, the service was so positive and very helpful. Even if it was super busy today. Huge Store Great friendly service!! Loved it!

Ben Seidel

One of the best Costco out there. Wonderful staff and inventory. Nice parking lot!

Lynne O'Leary

Went specifically to the garden centre. Beautiful planters at very reasonable prices.

Jeremiah McNeil

Great store, always busy but easy to navigate Cashing out can be the longest process as the lines fill up quick

Jerusha Chua

Staff seem to enjoy wasting customers' time by making us traverse through an empty maze of ropes. If there was a dense line up of customers, this would make sense. However, it's senseless to enforce this rule when only a couple customers trickle in one at a time.

Martin Patrick

Got my second dose of Covid 19 vaccine there and some stuff I needed and it's a great place for all you need.

Victoria Ivanov

The Orillia costco is so nice, it isn't as busy and crazy as the Barrie one whatsoever. Lots of good selections and good prices. The Orillia costco is so nice, it isn't as busy and crazy as the Barrie one whatsoever. Lots of good selections and good prices.

Lainie

Phone system defective. I just wanted to get through to see if a certain product was there before I drive all the way there for it, as I live out of town. Could not get an answer at any department, phone options are on a loop but never leads to a human to speak to. Please fix your phone system.

Cecily B.

Love how wide the aisles are and the covid lines go by quickly. Lots of staff and we'll stocked! Great experience! ????❤️

Robert Reschke

With the new check out aisles, I was in and out in no time!

David Aitchison

Way busier than it probably should have been.

A Smith

They have a great selection at this store. I like going there.

Lisa Ruszin

This warehouse was clean, organized and so many great deals. Also, the staff were all friendly, welcoming and so very helpful, especially the customer service desk staff. It's worth the cost of having a membership with Costco. I bought one for my daughter and fiancé as a Christmas gift!

craig dundas

love this place and awesome parking and easy access wheel chair access.

Xander Miller (PareidoliaX)

My children love the stuff I get at Costco. This is the most North Costco after Sudbury. It's a Costco with gas.

Paul Gibbesh

I've seen this Costco discriminate against customers with disabilities.

Terry Proveau

Always great deals and fabulous return policy here. They are limiting quantities on certain products which should have been done weeks ago! All this hoarding during an epidemic is a sad commentary on the me me me aspects of our society! I've seen narcissism destroy many relationships, marriages and it's working on wrecking a country south of our border with a very narcissistic leader in charge! Anyhow end of my rant, we do enjoy shopping at Costco which is the world's second largest retailer now! We have the executive membership and the Costco credit card which pays for our membership in rebates and more every year!

Karen Muller

I enjoy shopping at the St.Albert Costco. Mostly for the blowouts and fresh fruit. Beef prices are high however at least they have quality meats and cheeses. We have purchased electronics and always been happy with the option to return if the quality is not what we expected. I hope that one day there will be an extra card that my college kids can use while they still live at home. My husband and I can't always be available to go with them, and they only issue two cards.

James “Dexter” Dextr

I can’t stand how busy Costco has gotten. It’s way to much to handle! The fact I need to fight for parking suggests it’s to busy for me to even be bothered! Otherwise, the store is clean, staff is friendly and it’s a good place to shop.

Tarek He9

As usual, Cos to always has best products, best prices, and on top of all best customer service and return policy everywhere.

Paul Ecclestone

Crowded parking lot but flow in the store and at the checkout was good.

Dan Schykulski

Costco has just about everything in large sizes or large quantities. I usually come to get groceries and end up leaving with a bunch of other stuff too. They have clothing, electronics, automotives, sporting goods, furniture, patio furniture and a lot of other stuff too. My favorite part is usually the free food samples though. It gets quite busy so if you can avoid Saturdays you should.

Marynia Irena

I love Costco. It's a great store and I like the employees. But this review is about my experience with the Capitol One Mastercard. I applied for it almost a month ago and have only just now received it in the mail. My partner applied for hers five weeks ago and is still waiting. When I was signing up for it, despite having ID, the lady at the desk typed in my name incorrectly and I had to go through the entire process again which was strange and frustrating. Then I waited and waited for my card. It arrived today with a different typo in my name. In order to have a replacement card sent I was asked to write a letter with picture id and send it in by post. Um, no. I told them no way and that I would cancel the card if they didn't find a way to avoid me having to do this. They said it couldn't be avoided so I cancelled my card, payed the balance and that's that. SO! If you are getting a CapitalOne card tippled check that they haven't botched it because it'll be a big long tedious affair otherwise. Pretty big mistake on their part. I carry a Visa with a 27,000 limit and use it for everything. Lame Costco, lame.

Brian Cooper

The entire design of everything from parking lot to interior design is AMAZING. Tons of room everywhere to move around even when people stop to socialize in the aisles you can still get past. I LOVE IT. Everything about the design is amazing.

Greg James

Nice new costco in Orillia. Not as busy as most in GTA and Barrie. Staff is friendly.

Ian Gillan Rodriguez (Iany)

Organize & always clean! Majority of the crew are very helpful & accommodating.

Cassie R.

Great Costco location! Reasonable wait times, friendly staff and good selection.

michael Scott

Great store, staff are well equipped to handle massive lineups and grumpy people. Never had any problems here

Susan B

Great place to shop for items and bulk item's... Great customer service.

george somers

Helpful reps , they helped me get products I had never bought there before, and always the best gas prices!

FlubberOn VHS

This Costco location is fantastic. The gas bar is convenient and flows pretty well. The building itself is very spacious and have lots of room to move freely. Overall I really enjoy this location and would recommend it to anyone that is thinking about signing up for a Costco membership

wade stanford

Tried to get the tire center on the phone to inquire if their tire sale was on as when they had told me to phone in about a month ago and check. Tried to do that today and after 4 tries and being hung up on without them answering, I decided to give my business to a local tire shop. I am needing 4 tires but buying a membership I guess doesn't guarantee buying good service.

David H

My rating would be five stars, except they changed the self checkout model so that a staff member has to ring you through anyway. The whole point of doing the SELF checkout is so that I don't have to speak to anyone and nobody else has to touch my food/items. Please consider mandating hand hygiene and glove changes in between each customer.

Trevor Demain

We love Costco! Check out all the free samples, restaurants, and clothing while buying your groceries in bulk!

Austin Berkhoven

Great place to shop. Whether it be bulk food, appliances, electronics, tire swaps or gasoline. Costco has it all. Just make sure you are getting your consumer needs taken care of between 7:00PM-8:30PM during the weekdays. Otherwise you will face the very busy warehouse and checkout line.

James Flynn

We keep coming back. Eggs, Bulk Meats. The occasional treats for school snacks for the kids. Mostly just for Meats and Protein Bars. Friendly staff. Sometimes help is far to find. But when you can get ahold of someone, fast and courteous.

Maggie Ventura

Must be good, as I keeping spending money there. Haha, seriously though, staff are great, never a problem if I return product that I change my mind on. They are more than happy to help with carry out items. I shop there at least once a week, and buy gas and propane as well, which is also a great money saver.

LM Williams

Did the loop. Was there yesterday had no paper towel . Cam back today and got it. From Gravenhurst.lucky l had an appointment. I was right out. Staff great cash out once again Fast and pleasent

Jackie Kenzie

So much to look at! Plan a couple of hours for this shopping experience.

Kerry carroll

People think oh cheep,well wake up weather you pay 60 + or 120 plus before you walk through the doors and their staple items tp and hand towels have been raised up to 25% not too mention all the American made items which seem to take away canadian content or products. Now with the made for human consumption items in their new warehouse, people need to try n buy local by canadian and get out of the house and support a made in alberta solution!

Chris Toshack

Clean store well organized not as busy as many of the other Costco's so was quicker in and out

pony_ Lovers_Forever

Its very busy during the holidays but I recommend going there

Georgina Craig

Helpful, happy people work here! Large and clean store. Nice variety. The gas bar has lots of room and wasn't squashed in as an afterthought. The parking is well laid out with walking paths between the rows of cars so you don't have to walk in the driving aisles

Richard Quast

Love Costco, but this one in Nanaimo has NO GAS BAR!! We're getting short changed.

Mike K

Busy location but you can be in and out pretty quick if you just buzz around. The parking lot is pretty good with not too much of and issue to find parking. The Costco food court is always a must hit to get some chicken wings. The gas bar isn’t very busy and it’s the cheapest fuel anywhere. I enjoy coming to this Costco Over any in the city.

Jeff Gill

Always friendly staff, well kept store and easy to navigate.

Luke Jerace

Staff was great. Was in and out quick. Kinda cool how they explained the alberta liquor laws and how the membership doesn’t apply to the liquor store.

Jackie Chan

Busy busy busy Costco. Long Ling lineups at the pumps. Weekends are insanely packed, avoid it if possible.

Guy Pelletier

Very friendly staff, clean store..just run out of products quickly and lack some items..(no whipping cream today..have to drive elsewhere...no silk almond milk for coffee...stuff like that ...but nice place)

sandra lowery

Great! Got everything we wanted and didn't wait very long to check out!

Damian Campbell

This place is amazing for the deals and no one can resist a costco dog and a drink for 1.50 on the way out. I will say this the workers need to be less aggressive when haggling you in the door tho.

Kyle David Isaac

It was very busy on a Saturday afternoon, but masks are mandatory and offered at the door if you happen to forget yours. There are hand sanitizer stations throughout the building. Cleanliness is, as always, top notch.

Brad Gustafson

Ever the ageless wonder, Costco continues to impress with always being ready with whatever we need. Thanks Costco!

J. Tom Maier

Unique items and good bulk prices.

Catherine Clark

Had to try to retrieve a man's diamond ring that I returned yesterday. Omygoodness, the staff was excellent, went all out for me

Dan Alexander

Typical Costco However this one is well organized and well stocked every time we stop in. great location for the last stop before we leave the city.

Avey Kavanagh

About 90% of the time I get super friendly service from the cashiers and the door people. A few times I went, there were 3 carts behind me that were more full than mine, and 2 in front of me that were as full as mine. The 2 extremely full carts in front of me didn't get ANYTHING in their carts moved around or searched. My cart was searched, everything was moved around, and my receipt was extremely scrutinized, which is fine. They're just doing their job, right? After my cart was searched so thoroughly, I stepped aside to see if the gentleman was going to be as thorough with the 3 carts behind me. N-O-N-E of them got their carts searched. They received a quick glance and a tick on their receipt. I spend THOUSANDS AND THOUSANDS of dollars there a year. I work full-time! I understand they're just doing their job, but AT LEAST BE CONSISTENT and not so selective with WHOM you are being super thorough with when doing your job. TREAT US ALL FAIRLY, as I work hard for my money that I spend at Costco. I deserve the same respect as others.

Adam Yorke

5/5 for overall store. But 1 star for your tire centre... i would recommend better more informative service from the manager. You should also look into your tire policy.. Anthony was very nice and helpful give that guy a raise. Ended up getting everything I wanted done from Midas down the road (oil change and tires). Though i am a member I will not use or recommend anyone using the tire center.

Roland Pfluegl

This Costco location is amazing in comparison to other that I have been to

Kelly Ruttan

Costco was, well Costco! Well kept massive store with many things, decent deals on items in bulk and good looking food. I shop here frequently and often walk out with more then I wanted, but it's always worth the trip.

Rodney Whitfield

I love Costco, what I don't like is that shut down the self serve check out isle! That made things a little quicker, I do understand though people will use these self checkout for buggies full of product, but I think they should be reserved as a quick check out with 16 items or less line ! Just a thought! Pull in more quick customers!

Tony Smerychynski

Typical Costco, though leave extra time for the tills. Staff are great, but as it's the only Costco in Northern BC, tends to be a lot of people with big loads, as people making long drives into Prince George for supplies. Slows it down a bit. Northern problems!

Aida McAleer

The Orillia Costco is a beautiful widespread place perfect for getting gas tires hearing aids and produce Etc

Susan Laycock

We haven't been members but are joining now!!

Shyanne Ewaskow

The grossest thing I had ever seen was the manager with BARE HANDS moving mozza sticks "to be displayed better". These were being handed out as samples... Be aware. This was probably around March of 2020 when I saw this and I can't stop thinking about it whenever I'm in the store.

Anna McMurray

Love this place but the line up seems unnecessary at this point. While I’m not against getting more exercise, it seems redundantly walk to the back of the line to be inside the building in 2 minutes anyway.

Justin Kuch

Everyone knows what Costco offers. This one has the moistest hot dogs?

Ashley Nikal

Omg so much cheaper then walmart. My hubby and I went a little crazy in here when we first got our Costco card. Lol almost $600 later. My eyes went really big but we were Christmas shopping. And Believe me it is way cheaper then w-mart I got ripped off at w-mart lol wanted to refund my toys i bought before we went shopping at Costco hahaha

Anna Maria Kotlowska

Of course, great store but the amount of customers scares me ???? I applaud you for keeping high service standards. Thanks for that.

Tina Demers

On April 17, 2021 I bought a Samsung tv from the St. Albert Costco; shortly thereafter I had a family emergency out of the country and unfortunately, recently I noticed dark spots forming on the screen. Because I’ve always had good experiences with Costco in the past, I brought my tv and receipt to do a return where I was gruffly told that after 90 days, I would have to deal with the Costco Concierge. I spoke to the concierge, who gave me no assistance and transferred me to deal with Samsung directly. The Samsung call center was also of no help whatsoever. I am very disappointed in Costco; I have a $2,500 tv that is 6 months old, which I can no longer use and after being bounced around for almost an hour, there is no more to be done. I will not make any larger item purchases at Costco due to their very poor customer service!

Gina Semeniuk

New member to Costco. Really like the new options in food, produce, dairy, housewares, clothing.

Kody Matthews

Good Costco overall, has enough floor space and parking to handle volume of customers. Although there are some peak hours where checkouts can be packed.

Kaelyn Vandenburg

A bit crowded but easily found everything

Cassio Martins

Great prices and friendly staff.

Matthew Neuls

What can I say, it's Costco. The selection is usually great, they are rarely out of stock of anything I buy regularly, only sometimes ground pork. Almost always the cheapest place to get gas in town.

Peter Haiden

Love Costco, good prices, good products but still annoying getting practically frisked on the way out even after having to show ID to get in. Smh

Hozefa Jariwala

But products at wholesale rate and remember that everything you will buy in bulk. So be prepared for that.

Trebleda Uaedirb

As always, we're quite satisfied with our purchasing experience at Costco. Fair and competitive pricing strategy which attracts and retains their client-base!

Cole Gilliam

Great staff amazing vibes and how every grrr thing you could want

David Twomey

Costco. Get a membership. I'm member since June 1988. I shop on 2 continents. Many others in Japan, South Korea, Australia, Spain and Iceland. 95 million members choose the best products by their shopping habits. Be careful though because many even buy freezers from Costco to store "good deals". Bon chance

Tucker the Pug

The staff here are so nice. Helpful and have everything I needed. The employee Eric was extremely polite and helpful.

The Grumpy Traveler

Great location ... well staffed and the lines move at a decent pace. This location has everything you'd come to expect from Costco. Location has a gas bar and propane filling station as well.

Ange P

The poutine here has more cheese than gravy I mean it clogged me up for days. I would get it again

John McAvoy

Costco is probably the best place to shop in town. Offering a perfect combination of value and quality with an always friendly and knowledgeable staff. Having worked in a Costco once I can vouch it is a great place. Best deals are items that end in .97¢ .88¢ and .00¢ (search Google for Costco price codes for the full breakdown)

Annette Wright

Cashiers are rude and the managers follow They have some very unacceptable behavior. I'm fortunately it makes it hard for the good ones to get recognition

Sherry Johnson

Decent but be sure to price check...

Jordan Skaling

Newer costco with typical layout and all the amenities

Kai

Outstanding staff, super clean facility, and great sales. Costco is the #1 store to buy groceries, clothing, and medical products in PG. Their pharmacy is cheaper than others in town and their optometry department is great. Meat from Costco, especially beef, tastes better than from Save-on. The food court has cheap deals and is great to grab a quick lunch.

Jenna C.

Everyone is safe, follows covid well, it's cleaned well and organized. Lots of bulk items that everyone likes. Love costco

Mike Strong

One of the better Costco’s, not quite as busy, cleanly, staff are great!

Darius S

Perfect stop after or before work or cottage and it's never busy. Only Costco I know of where I wait less than 5 minutes in line to pay. Very clean and staff very helpful with a good different product lineup then the city Costco's.

Daniel Arndt

It's Costco. Any questions? Alright, maybe you do. Great prices on great quantities. Buying bulk? Here's the place to do it. Things to keep in mind: you need a membership card so the often tasty samples aren't technically free, lots of …

S Ferry

Costco. Great stuff, great quality. Fantastic staff. It's a Costco though - what more can one say? My only beef is pushing the Exec Memebership and the credit card. I don't shop there enough for either of those things as I don't live in PG.

Derek Dupuis

WOREST COSTCO FOR HELPING COMPLETE JOKE AT CHECK OUTS 1 HR 15 MIN TO GET TO A TILL BECAUSE THE PUT A 12 YR OLD TO DIRECT THE HUNDREDS OF CUSTOMERS. NO ONE LISTEN AND PEOPLE JUMP LINE AND THE EMPLOYEES LAUGHS. HORRIBLE CUSTOMER SERVICE WOREST IN ALBERTA WHAT A JOKE

Elliot Damasah

They sell in bulk, but you need to be a member to shop here. The annual membership few is around 60 cad, but i think it's worth it if you frequent the place. They have other great services such as tire services, cheap fuel sales, and a food court that's good and affordable. The customer service isn't the best sometimes, and i think it has to do with the high volumes of people they attend to in a day. Parking can be exceptionally difficult during weekends.

Steph B

I always try and make it to this one even though it's out of my way, a little less busy and chaotic then Barrie location, nothing unique about layout they are all essentially the same just the convenience of not being in a huge mob of people every time

Boat Lovers

Best Costco place, it is not too busy to shop. They have stuffs other Costco don't have. Love it.

Chris Kinzy

I have used my Costco Cash Card as a means of buying fuel while enroute to Alaska. I have purchased fuel without need of a membership card every visit to a Costco since early May 2017 using the cash card. Occasionally, I will use it to buy a drink or hot dog from the food center. However, I was told after having used the very same Costco card in Vancouver two days before, I would need a day pass to enter this Costco. The entrance employee was kind and understood me when I said I used it in Vancouver, Calgary, and several locations in the U.S. I was told to see the membership desk to clarify, which made sense. Upon walking to the membership desk another employee stopped me and said it is required to have a membership to use the Cash Card at a fuel station or Costco register. I explained I only use it for fuel, including using it just now to buy fuel, and occasionally buy a hot dog. She said at this Costco it is required to have a membership when using the Cash Card. Since this contradicts what I was told when buying the card in May, as well as my use across locations in the U.S., BC, and Alberta, I was surprised to learn I couldn't enter without a day pass or purchase fuel without a membership. This is disconcerting, especially since I have preloaded the card with over $700.

Billy Biendarra

Costco. What can someone say that hasn’t already been said... They are the model of consistency. You always know what to expect from Costco and this St Albert location is no different. 2 thumbs way up!

Aaron

I purchased $1300 of flooring and our help was not great. We picked up the next day, but couldn't find timely help at the front as they kept bouncing us from customer service and the tills. We also had a truck in the loading zone ready to pick up the load however we kept getting kicked out of the identified pickup location because the in-store help couldn't help. If the price wasn't the best I would have returned everything.

Brian Speck

I really enjoyed my shopping experience at this locale. This Costco is much larger than my neighborhood location (Clairview). Staff were very friendly and helpful as I've come to expect when shopping at Costco. Thanks again for a quick and easy shopping stop.

Trudy Grossman

Well organized. Efficient service at counter and checkout. The roast chicken is the best anywhere and a good value!

Susan Justason

Lots of space for distancing friendly associates

Braedon Savage

Very cleanly store. Well-lit and great selection. Customer service was on par. I would recommend going in the morning though as it can get quite busy.

LINDA JANISKI-HORKEY

We love to shop for family here. Lots to choose from. My only concern is that Costco imports produce from the USA, when fruits and vegetables are being produced here in Canada ????????

Chris Harris

I only go to Costco about once every two years and it always blows my mind the stuff they have in there for the prices. I always go in looking for certain things and leave with way more then intended. Only disappointing things this year was it's already Oct 17th and there were no pumpkin pies! I did make it up with 2kg of Dino Sours though!

Janice Weselowski

Only have a card as my son gets me 1.I do not feel comfortable in that store.Go in buy my toilet paper which is a good buy and the pork roasts every 2 months.I find some of the staff friendly enough but boy oh boy some of them are so snobby it makes me ill.No I do way better at other grocery stores.Every 2 mths. is enough for me.

Tony Cipriani

What can I say it's Costco. Lots of great items at a good price with good service.

Jeanne Tucker

Costco is a great place to shop in quantity and quality. I love getting samples of products which I then often purchase. The snack bar is fabulous with really low prices. Gas is so cheap there compared to anywhere else!

Elaine Misson

Absolutely love this Costco. Always clean and friendly service. Always find what we are looking for and then some.

Gregory Collins

Love This Place! We Have A Huge Family. We Buy ALOT Of EVERYTHING! Lol And COSTCO Always Has It All. Their Staff Go Above And Beyond All The Time. My Last Visit We Had A Worker Realize We Had An Item That Was BOGOF And We Didn't Know. She Went To The Isle And Grabbed Us Another ! I Was So Happy Like Wow!! This Location And Every Other Never Disappoint

Todd Junck

Store was getting busy, probably pandemic panic shopping again.....but that's another issue. Friendly staff. Kind customers let us ahead of them because we were buying very little. It was really nice of them. Everyone wearing masks and adhering to rules as best they could. I was shown cell phones I was interested in, and they answered my questions well. Better deals if you're getting a plan, I was looking at unlocked phones so it wasn't as good. First real experience as a membership holding shopper, and it was good. Prices are good on certain things but you have to buy in such large quantities which is okay for a bigger family, harder for a couple.

June Clark

Shopping at Costco in Prince George is consistently a great experience. Staff are friendly. We enjoy the ample size parking spaces that advocate full size vehicles, the product selection and the samples.

Belinda Long

Was in at Costco just before New Year's. Looking at big screen TVs. The worker we dealt with in electronics was very helpful. And explained the TV very well.

Mr Kijiji

Great prices, great finds. Just need to keep your eyes peeled for bargains and pay attention to how much you put in your cart. Next thing ya know boom! "Your total sir will be $346 please" ????????????.

sarah bonnell

Great store to shop in as long as you are a member, highly recommend to shop here. Great deals every day, free samples, and the hot dog and pop for only $1.50 is a amazing deal.

Chris F

Love this Costco. Until recently. Had two separate back to back occasions with check out staff that were extremely rude and disrespectful. I spoke to a duty manager they did not seem keen to take my report. That was disappointing too. It was a stressful and embarrassing situation I do not wish to repeat. Great location. Good variety. Consistent quality. Only downside is always spend too much. Oh... the samples. Mmm. Please like my review if it was helpful.

Richard Korkowski

wish Abbotsford had diesel I would full up there all the time

Ronnie VandenBrink

Who doesn't love COSTCO!!! This is the only one in town and it's is BUSY. love sampling their yummy foods here, and the little food court has some great choices. This place is clean and easy to find what your looking for. Love their selection of clothing and food. Don't forget to check out the first front till area when you walk in, they have lots of clearance items there and I find some good deals. Parking lot sometimes is a nightmare to find a spot. Their gas bar is like waiting in line at the border, always long and packed, but the gas prices are good and so is their gas.

Paul Singer

This place is awesome! I brought back a battery that was 11 months old thinking it would be under warranty, but after looking at the battery it only had a one year pro rated warranty. The return person talked to her manager and they chose to fully cover it and gave me all my money back. Not for long though they got all that money back and then some 40 min later. Thanks Costco.

Murray Martin

It's Costco, so it'll be busy of course. I go on the off-peak hours so there's lots of parking and the staff are always helpful. Also a treasure trove of vegan grocery options too if you look carefully.

darcy semeniuk

I was helped by an employee named Irene who went above and beyond to assist me with a product. I wanted to say thank you but it appeared she had left already. That customer service is why I choose Costco for so many purchases above all

Kyla

I love going to Costco, hate the lines but hey the deals are worth it

KrystalBelle Beauty

I love costco! We have a big family and this place has the bulk items we need most. The food is spectacular the fruit and veggies are fresh and delicious. The service is amazing. I shop here 3 or 4 times a week. Plus the restaurant is quick yummy food for a good price. My favorite place in town!

Philip Edmondson

It's set up like a typical Costco. I find the lines at the cashier's to be really fast. As well the majority of the staff are very friendly and helpful.

Edward - MamaYeh RV Park

It is my most favorite shopping store which is always the first priority to go! The return policy is awesome, never worry to purchase for a try! Just load it up your car and return one or more items you don’t like later without any hustle!

Emily Knight

A little busy this time. But otherwise still clean, great service and some good deals!

Ellenor Bjornsdottir

Staff helpful if you are overcharged. Mask adherence about 60%. Still the cheapest propane from Quesnel to MacKenzie.

Mellissa Smith

This is an ok Costco I guess.... its lacking variety and most of the things I can get at Walmart for less. It good for a few regular items but this particular location kinda sucks for selection

Dad in Canada

Great shop!

J Oli

Great staff, never had any problems other than their Membership card printer being out of order for a bit. Other than that, great experiences.

Ryan J.

Gas Bar..... Cheapest & Best gas around !

r white

Been a member for a long time. They have never disappointed. 30 years of awesome!

Erik Uttuslien

My local Costco. It's well managed and staffed. Many of the same people have been there for a long time. Excellent prices, quality and service. Never an issue for any kind of returns if needed. Everything you'd expect when you go to Costco.

Closeted Keith

I mean it's costco, you can't go wrong with it. Last time I was there was for an eye appointment and I live the frame selection they have. I am in love with my new glasses

Denie Landry

Who doesn’t LOVE Costco - it’s the best for bulk shopping items, Books, electronics, clothing at reasonable prices - love it - staff are awesome always a fantastic experience

Tyler Finch

Great place with lots of good selection. Reminds me of home depot but with food. Very busy on weekends. Go here if your looking for deals.

Jaime V

Like most Costco's has a lot of bulk items at a good price. Staff can be a little hard to find but when you find them they're always super helpful and willing to run across the store for you when you forgot something!

Stephen Ng

This Costco is Top of the Best ! All people working there is very very nice ! Top of the Best services !

Jacquelyn Rogstad

Crowded but staff were very friendly

Chantel Marshall

Lots of variety of products. Staff are the best!

Salima Dharsee

I love going to Costco of St.Albert and the other branch at south side They carry alot of Indian varieties I would recommend st Albert too to carry some Indian food as well to avoid going all the way to south side I love their produce stuff It stays for long Very sad on the prices gone up on cooking oil, beef, and many other stuff as well... Have to shop around for prices.. But above all friendly staff very helpful Neat and clean Love costco

Geoff Schmidt

I sure do love Costco. I really appreciate the consistency between stores.

Olivier Broschart

Lots of good things to say about Costco. Product quality is always high. Price is always reasonable. Employee satisfaction and retention reflects high management standards and customer service is top notch. I can spend my money here guilt-free. As an added bonus, if you need ethanol-free gas for your small engine tools, you can get the 91 octane.

Jason Laurie

Excellent as always. Friendly staff and they opened a till once they saw it was getting busy.

Kelly Harrison

The store is great. What needs to be improved is a new hires at the tire shop. I told the guy at the till that my car tires are 225/45r18 in the front and 245/45r18 in the back. And I even showed him then I had to wait 2 hours to get my winter tires put on when I got back they put the 245s in front of the car while the 225s are in the back so they totally messed up that situation and quote the tires were all filled up correctly until I pointed out the mistake they did with the tires and so they brought them in right away and then they tell me that they are going to put the one winter tire on and since my back tire is supposedly had a nail in it from their parking lot they were going to put my summer on and it will be okay I do not recommend going to this place to get your tires changed over

Spiz Nautic

Quality products. Friendly and helpful staff. Everything is clean and well organized. They carry lots of niche food items as well, like gluten free. Great selections of cheeses and meats, and the specialty cheeses are far cheaper than most other stores. Their pre-made meals are delicious, whether it's a pasta dish, pot pie, or ready-to-cook seasoned meats. The diverse and expansive product selections makes this a one stop shop location. Professionally operated. Highly recommended. Costco earns 5 stars!

Jansait Qughondouqa

Friendly staff. They’re very helpful and make sure the experience is great, especially at checkout. Appreciate the covid guidelines in place. The collection of books for kids are regularly updated. Also books for adults are of great variety. Clothes are not bad. They seem to sell out quickly especially for kids. Sometimes they bring really cool footwear for kids. The thing I like the most is the inclusion and variety at the food section. I can find middle eastern food, pita bread, halal meat, and ready meals. Their return policy of course is the best on earth! Unfortunately, some services like photos are closed due to covid. Hopefully things will be back soon!

Brandon patterson

This location is well organized and flows nicely. Go later in the evening and you get to shop basically by yourself as it's empty of other shoppers

Sara

Nice Costco. We have always had to go the the Costco in Ancaster(ridiculously busy no matter what time of day)This one either felt bigger because the aisle are actually wider or because it's not as busy as what were used to..regardless it was a relatively enjoyable trip to Costco

b u r n t f a n t a s y

There were no free samples last time I went

Dana

This location has great parking stalls and the inside is so clean and well laid out. Bonus that there’s a liquor store here too!

myles w

I usually try to visit in the last hour they're open as it's usually calmer, and I've always found what I needed and not had to wait a ridiculous amount of time to check out. Their hot dogs are also amazing

MC Simeoni

Great experience. Expert staff help, even during busy times. Clean, efficient and well laid out. Not as chaotic during the day (we were there Friday late morning).

I G

Best Costco ever!!!! The isles seem to be a bit wider (or is that my imagination) and its always so clean. Special kudos to the people handing out samples--they are always friendly.

Josh P

The team and management here is excellent. They are maintaining safe attitudes towards people's health, and that's important to me. We're all tired of the restrictions, I wish they sold more Keto/low sugar snacks, but it's my fault I eat like there's no food left on the planet I guess, not Costco's. Thanks crew. Meatballs was hot too.

Richard Harasewich

Costco used to be my favorite store but recently I have found the product mix stale. Good prices, limited selection

Bo Lansdale

Big box store with good prices all around. Food, electronics, and propane. Not to meantion the food court and their awesome ice cream. Very impressed.

Cynthia Paribello

Good prices, fresh produce. Lots of good things there!

Carolyn Tomkins

The best customer service I’ve ever experienced at a new Costco. Picked up my membership here after moving to the city and the staff were so friendly, efficient and happy. I’ve never had such a positive Costco experience. Parking and the gas bar are no issue and lines are minimal and move swiftly. My partner said they’ll start coming to Costco with me again after visiting this location on a Saturday! London, Newmarket and Barrie stores need to take note.

Claudio Cividino

Amazing prices to fill propane tanks, actually only charge you for the amount of propane that goes in. It cost me less to fill two tanks here than the flat rate charged to fill one tank at other places.

Colin Campbell

Employees Professional , Courteous and very helpful

Mr Goose

Well stock store everyone is following all the covered rules that are put in place by health Canada staff is very friendly store is clean

Makenna and brooklynn crazy channel.

Costco has to be my favourite place to shop for not only groceries but also tires, electronics and house hold neccesitys beacuse of there amzaing deals and freindly staff.

Adib Kaddoura

One of the best Costco. I like their parking lot, how you can walk between cars so your not in the middle of the road

Kathy Garner

Love the new Costco in Orillia. The store is very bright and the aisles are good for maneuvering. Lots of stock

ceelyon rose marjennys cakes

Such a nice place. During our visit on march 13 at 12:30 I noticed the Ladies in the food service area are so pleasant, courteous, and work well as a team even while being busy. I sure hope they get to see this.

Vince Whiteman

Honestly, google... please stop asking me every time I go here how COSTCO is! It’s Costco! It’s got the goods!

Curtis Stevens

We ordered a bedroom set from Costco back in July. It arrived broken, and now with 2 weeks before Christmas they want to take it for the refund. Although I appreciate they would refund the set, it’s been such a pain to deal with this. Usually they have been very good for returns. I guess these large online orders are just not advisable.

Maria Sabado

We went there to buy television and my card didn’t worked then I pay her cash but my cash is not enough to pay then I went to atm machine and withdraw.Brooklyn waited patiently and nicely.Such a wonderful experience!Good people always good people!Thank you so much

Michael Quillmann

dosen't matter in which city you go in Costco all over the country super company ,gas price way cheaper

Jerry Deschambault

Always good value shopping but most times I will pay a little more somewhere else because the very inconsiderate people that shop there.

Peter HAN

They always offer the best products and prices. I visit Costco every week, 65km away. Always exceed expectations.

Colette Winston

I am very thankful to have this Costco so close to our little town. I have had nothing but positive experiences here whether it was returning merchandise or dealing with the staff, etc. We've been here since this Costco first came to town. Keep up the good work!

Laura McIntyre

Love thier staff. Way better than the Barrie location! Aisle order and location of products actually make sense.

Paula Campbell

I went to the gas station and it was quick and easy.

Trudy White

Wow what a store alot of product to choose from so many items to choose from and big items always buy my paper towels and toilet paper there and so many and awesome quality products and at great prices, people are very friendly and and when you need help they made sure you where satisfied before they returned to there other job. Very friendly and caring place. Love that store.

Nia Louis

Best place for buying in bulk, not just for families but I stock up on toilet paper, and other frozen stuff for cheaper than other grocery stores

Mike Cloney

Great deals all around at this Costco location in Nanaimo. Staff were very accommodating, helping me find a heater that I saw on the internet. The tire guy is the best as well as he was very knowledgeable about the service. Lots of things to do around the Costco as well if you are waiting for tires. And the samples are of course a nice touch if you are shopping before supper time. The camping gear is out this time of year! 4 stars for this Costco location, would be 5 if they had a gas bar!!!

Steve Fitz

Awesome store not very busy compared to most other Costco's

Nadine Gunputrav

One of my list items wasn't available. Other than that, visit was satisfactory. It would be nice to have more self-checkouts and/or low item lines. Longish wait despite time of day usually being slower.

HuskieDawg Entertainment “SlimJimalaBim”

Just called and had 2 questions and got hung up on after I asked my first, didn't even wait for me to finish talking.

Tammy Dunstan

Great layout for parking. No much variety for the kinds of fruit we like such as plums or nectarines. The quality of the food they sell is good.

Amanda Hutchinson

Wasnt crazy busy like I thought. Wish they had toilet paper and tissues but over all not that bad

Nichole Wells

Costco is definitely one of my favorite stores to visit! I went to the St Albert Costco and I find it is always clean, organized and well stocked.

Beatech gaming

Not too bad miss all the free samples though need covid gone to enjoy stuff again lol

RickytickyTabby

EDIT: They have self serve cashes now. It’s pretty convenient. There’s still tweeks to do to the system but it is new after all. But then at the end the machine gives you a different receipt. So you go to walk out where they double check receipts and carts and you hand them this different receipt. The person then checks you out head to toe, observes your cart for a solid minute, reads the receipt, does this a good 3 times before we are proven worthy of not being thieves. Short answer don’t use the self serve, it just makes this great staff think you’re stealing. Because I go to Cosco, which I pay a premium for a membership, then buy hundreds of dollars worth of bulk items so I can sneak an item right? Must be the grand scheme I’ve been planning. Original Review: This is getting ridiculous. Always have loved Costco, great prices on bulk items etc it is what you would expect. How ever, my review is based on the current state of customer service at this centre. It is unacceptable in my opinion. Over my last few visits in the past months I had noticed cashiers being rude to elderly people and a few others but never to myself. I thought this was not correct. Today, I was YELLED at, in an angry manner by a cashier who needed me to move about a foot because I was not standing in the correct area. What? I was standing where, a month ago, we were getting told to stand because of covid guideline. Exactly where we were getting told to stand the last time I visited this centre. Not near anyone or anything. Instead of kindly asking or just being a decent person about it and saying that now we have to stand over here and not over there, I was yelled at, in an angry manner. And I’ve seen it done to other people too. This is a terrible way to treat paying customers. Paying customers who pay a premium to access this place. Treated like an animal or a number and nothing more. If covid is affecting your mental health and you shouldn’t be working around the public then stay home, don’t try to serve the public. Terrible visit here tonight that led me to writing this review. Review your employees or something this is not a good way to do business.

Joe Ursano

Generally not as busy as larger stores. Parking always available. Short wait for gas bar. Friendly staff.

Bonnie Brooks

If you can go here instead of the Barrie one, I assure you it's 100% worth it. Legit the cleanest costco I've ever been to, staff are amazing and our 2 year old loves going here because all the staff make him laugh. The guys and girls who work in the food/kitchen are great too! Our fave supermarket from Toronto to here. And they have just as much of the fancy/alternative food as the city stores- just a million times cleaner and with better service.

Gillian D.

Aman at the tire center was AMAZING and saved our entire weekend. I cannot recommend him enough. What an incredible employee and went above and beyond for us.

Mark Roberts

Plenty of parking nice wide spots too. Check out is great with many cashiers. Friendly staff.

Steve Leonard

Self check out is a feature I had not seen before. Sooooo much quicker than standing in line behind people with full carts when I only had a few items

Can Usa

Absolutely and completely disappointed in the service from Costco today we have bought 2 dryers from there and both heating elements and both have failed and they are refusing to replace it because they made an exception I've been a member since 2004 and I'm turning in my card today absolutely disgustis absolutely disgusted with the way I was treated today

Vanessa Percheson

This Costco is definitely a good Costco and has good stock however the parking is a little mundane

Nathalie Delaney

Nice & clean, well-stocked, and properly organized. Appreciate the variety and the growing selection of organic foods. The lines move fast & efficiently and there are always friendly and helpful associates around when you need them. Love the new self-checkout tills now too! Never had a bad experience at the St. Albert Costco.

Gaile Jenkins

Clean, organized, lots of choices. Good price. Quick and easy check out.

Marcel Boisvert

Had to get a card Renew . The lady was very helpful an nice The propain guy In the yard was very Good. The liquor store Lady was allso Fantastic. It was all good. But busy ????

Ziyou Zou

Legendary customer service. If you're not happy with anything you buy they will sort it out for you. I've never had any bad experience here. Be careful buying some tech products here. Although you will always get brand new products, they sometimes are older generation products that are still being sold at full price (like the Bose Soundlink Mini 1).you can often find these older products elsewhere for much less than at Costco. Other times they will carry current products at significantly discounted prices. Do your research before buying and you'll be golden. This particular location has very poor cellular reception in the building for some reason. No big deal. Highly recommended. Like I said, legendary customer service.

Rob G

Nice store. They are all really the same, but this one is a few weeks behind on price drops compared to southern stores. If you are into 500lb people, the food court has many people who like fried foods. Makes me hungry but then again I just used my credit card for an 89 cent soda.

matty

There is no comparison between the Costco in Orillia and the Costco in Brampto (3 star). The Orillia location is considerably better than what you find in the Brampton area. Orillia location is clean, organized and supported by great staff....... when I'm in need of a larger grocery purchase the Orillia location is my go to destination

FLYGUYZ Maritime (UAV Services)

I raise Costco five stars more because of the frequency I go there. It's super busy and super efficient. Huge sections of stuff I care nothing for, but they have a lot of everything that I do buy. And they brilliantly made their gas cheaper than anywhere else.

Beth Ann Kenny

Better than last time... still wish folks would keep their distance. Note that non-essential areas are blocked. Tha k you, Costco @

Debbie Renton

Clean well organized store. Staff friendly. Great prices. Must have membership card to enter store.

Michael Paccanaro

For a Costco, this disserves a 5 star. Always parking available, great selection and quick cashier's. Additionally tons of restaurants around and quick access to the highways.

Wayne Gibson

As a resident of Orillia on. We're glad to have a Costco in town. Saves driving to Barrie.

Dobermann

Costco is the greatest store ever. Not many people, the best deals on the best products, and amazing customer service!!! I will never shop anywhere else.

D W Hissem

Never ever have I gotten in and out of a Costco in 15 minutes, very light wait times in line and parking lots have lots of space, even gas is cheaper than any other Costco! 5⭐

Ruth Marie Gamna

Got everything we wanted and needed at a fair price. Successful trip.

Larry Farr

Always a great visit. Live the fast checkout.

Randy

Friendly staff, usually get anxiety from greeters, no problems here. I generally like the feeling of skids of product rather than shelves. Got everything I needed.

Stephen Davids

Excellent products, great prices, terrific customer service. Orillia is one of Costco's best Canadian stores.

Susan Vickers

As a senior, love being able to shop at 8 a.m. Great selection of organic products.

Charlotte “Lois Lane” Langlois

Not a member, just went in for the hotdog deal $150 for a hot dog and a fountain drink!!

Ken Picketts

This store does not have everything you would expect it to. The store carries your everyday needed items but for those items over and above you need to travel up to Courtenay location where they carry a lot more and a far nicer looking store.

Thomas Smith

Went and ate all the samples, great samples as usual. I also did a bit of shopping and stopped by the deli. If you want a perfect date, just walk around Costco and get all the samples multiple times. Walk up seperately from your date and ask to grab a sample for your partner as well and vice versa, it works every time!!

Dave Prosser

Poor customer service from mgmt when there is issue's created by their staff, ( tire dept.) damageing my vehicle, not being truthfull when asked by me about the stated damages, still yet to be dealt with, 1.5 month's later... They tried to say it's 'my fault' their staff damaged my vehicle and i was 'upset about being lied too' about it... !!! *** As far as the rest of the store and services go, Costco is a great place to shop and get what you need...!!! ***

gayle “Little witch” robinson

Love this place. Not overcrowded. Great variety and helpful staff.

Garth Lasko

Busy PLACE and I have a hard time buying just those things I came for lol, but I find with control and careful consideration of the quantity and quality I come out on top. The staff are pleasant and polish sausage and fries with gravy or pizza mmm. Sorry gotta go.

Deanna Chou

It's a Costco! Pretty clean and organized. Make sure you have a membership for discounted gas prices and in warehouse purchases. The liquor store has excellent prices and does not require a membership to shop.

Edmar Alvarez

When we visited the whole place was kinda swamp specially the cashier. With covid around I recommend bringing a sanitizer. They were also kinda inconsistent with what they say. Doing subtotal was allowed on selfcheck out before but then when we did came suddenly its not. This inconsistency makes things a bit complicated considering how kinda crowded the place were. It has a great selection of things to buy but the experience shopping there was just okay.

Clint Elmo Oscar Jack

Online mix up but Davis and Don fixed it. I had ordered my tires online for my truck. I got an email saying they were shipped and I thought they were in. I called the store and someone told me they were there. (honest mistake) after alot of huffing and puffing on my end, i had to come back a week later. I actually showed up to shop a day before my appointment. DON said he would RUSH my truck in and get them done while I was having dinner down the street. When I came back DAVIS took the time and explained everything in great detail to me and this team took very good care of me. Davis and Don should be recoginized for their efforts and service. The only negitive I have is not with the guys but with Costco itself. Costco should supply the tire shop with a "tire shine" cleanee. It would make the freshly installed tires look sooo much better. When you spent over $1200 on tires it would have been nice to see "shiny" tires.

Cristina Nannarone Tran

I love Costco, I have lived in a fair few cities and been to quite a few different Costco's. This one is great, however, my biggest complaint is it is completely and utterly disorganized when it comes to the amount of people shopping. No one is paying attention to where they are going it is very chaotic, there's no order especially during a pandemic. The other Costco's that I've been to have it very clearly set out ways for people to go through the stores and limit the amount of people, that is really the only complaint. Otherwise it's a great Costco has everything you need staff seems to be very friendly and helpful and the store is very clean.

Chris Belli

Its costco! It has pretty much everything you need in a store from food to electronics. Free samples everywhere to have while you shop! The food from the food court is good. Cant beat that $1.50 hotdog and refillable pop! Though the food court staff seemed really stressed out about 60% of the time I go there! Wish they took visa at times but it's not a deal breaker! Gas is usually 4-5 cents cheaper then all of orillia too!

Barbara Langford

Not everything is there that was last week. Had to go on to another warehouse to get what was needed.

Gary M. Dow

Hardly anyone in Costco. Lots of interesting stuff to check out. There was an very interesting demo on a pellet BBQ. It's quite amazing all the cooking a person could do on it; more so than a regular BBQ. Worth checking out.

Naomi Miller

Costco is one of my favorite places to shop. They always have what I need. Always sweet deals.

Cowabunga Carl

Much larger Costco compared to other stores. Fantastic staff. Usually not too busy and SUPER CLEAN

Dana 'Kitt' Alwood

I enjoy the bulk purchases and fair prices, but I honestly prefer shopping in smaller fresher quantity. When shopping for one its a bit much for groceries... however the merchandise is at a good price when shopping for small it or larger items.

Beverley Saindon

Very organized, very welcoming & professional. Though this warehouse is smaller, there is still a lot of variety with their shelves being well stocked. ????

Parker Hedges Music

The Best Wholesale Shopping Mid Island.Great Garden Center for summer. Super Staff and that Curved LED TV entering kills me everytime I go! Amazing Shopping!

Geordie Cheeseman

It's a standard Costco. Nothing out of the ordinary. Good selection, produce, lots of parking.

Brendan A

Don't order electronic here. The warranty is nice but the delivery is very bad. They make you arrange a day a couple weeks prior, then try to schedule the delivery on any day they feel like. Maybe in store is better but the delivery is terrible. TCL delivery cannot make the stated appointment, they didnt even know there is one. The delivery is contracted out by costcco to Custom Delivery and they contract it out again to places like TCL delivery.... and do not pass on the information needed, like the scheduled delivery date.

ImAllOutOfGum

Despite the large amount of people in the store, it was organized and spread out. We had tire installation and did groceries at the same time. The car was ready when we got through the checkout. Very happy with the service ????

Solomon Pender

Always a little busy but the Orillia location is easier to move in as it's a hair more spacious. Excellent customer service at the counter as well.

Dislike Button

I like the part where there was over 100 people walking around "social distancing" with masks on while they touch everything and putting it back while they browse.

Michelle Robertson

What can I say except, I LOVE COSTCO!! The new store opening in Orillia was much anticipated and I was there on opening day and probably three more times opening week. I feel like Costco should give me a comission considering how many times I send people there for various things. My friend recently texted me where a particular product was and she found it exactly where i said it was! Lol. People ask me if its worth the cost of membership and it absolutely is. We have the executive membership plus the costco mastercard. We get loyalty dollars on both when we use the credit card. Its a little like double dipping. We get almost $500 back each year which pays the membership three times over. They have excellent prices on over-the-counter medicine and the rotisserie chickens are a bargain instant dinner. Speaking of dinner, grab a delicious, huge, cooked four cheese pizza from the lunch counter on your way out for under $11 with tax. Thats less than you would pay at a decent pizza place . YUMMY! Also, have you tried the soft serve ice-cream??????

Fred R

This is one big Costco! It's really roomy, so it helps with the traffic. I'm really happy about the gas pumps. Great price! For those of you going to get gas, remember that you'll need both your Costco card and a credit card. For some reason, people were VERY confused about that. I like that they kept a few similarities with the previous location. It feels like they'll need to rethink the parking lot. The traffic in there was a bit chaotic.

Nikki Lawrence

Store was clean and well stocked. It was hard to find someone to help us though. When I was leaving I witnessed racism toward the employee checking the receipts.

Bruce Hollands

Well kept and properly staffed never have had a super long line to cashier my favorite Costco to go to.

A A

Costco the best value Pokémon cards per pack price. Not including the tin,promo card and poke ball. Food court has the best prices and is amazing for filling up your belly for under 2$, nowhere is matching that value. My girl friend loves the squishmello products that often come in stock. Everything is just amazing. Best member ship card and the value is just unmatched, we love Costco and will forever be returning

PJ Anderson (PJ)

Service was excellent. The gentleman at the register was very good about explaining that Costco Canada's card was a MasterCard while the Costco US card was Visa. Something I had not known. Very happy I had thought to get Canadian cash before leaving home.jo

Allie Scott

Times on website are not correct. Tire center only open at 9 pm. Waited in parking lot 30 minutes to be told that

beforeadamIwas

Wanted some medium ground beef, don't carry it. The lean ground beef they had expires today. Not very friendly in the meat section. I can go to a cheap grocery for bad meat.

L Holley

It's a Costco...the receipt checker was very through and caught that I was missing my speaker...I guess my patience paid off.????

Priscilla Le Breton

Always love shopping here. Even if there is a line to the cash, I've never been in a more fast moving grocery store. I am usually in and out in less than 15 minutes with everything I need. Love the prices and variety.

Rocco Ruscitti

Be prepared to go on a treasure hunt, Costco regularly swaps things around to make their inventory feel fresh, which it is because they've always got new items to browse every week. Sometimes the aisles can seem to be filled to the brim with inconsiderate shoppers, as can any store, but more often than not the Costco clientele are of the highest calibre and very courteous. And worth every penny not just in savings, the membership fee goes a long way towards providing the staff a comfortable salary, making them very delighted to be of service. Always a terrific experience. Be warned, however, you will always spend more than you'd intended.

Cori-Ann Horton

I love buying in bulk. Worth the Executive Membership if you go often. Get paid to shop for what you will buy anyways.

Gregory

Busy place this season. Awesome staff. Health practices are good

Trisha Paniagua

I came here with my daughter she is a cardholder, I went to pay for her stuff that she wanted and the cashier was super rude to me and my daughter. He raised his voice at my daughter and was standing there red faced and angry looking. Other then the super rude cashier we had a good experience they have so many great deals.

Tyler Newstead

I love Costco. It can be busy as hell, somethings can be a bit expensive, but they have alot under one roof and in large amounts. Win win. Everyone is quite helpful. Ice lost a bank card while.on the go and had it at the main office for pickup when I went there 10 minutes later, 5 minutes after realizing it was gone, and going back to look where I'm pretty sure I dropped it. Try samples to date hunger and keep the rug rats under control, or hit the cafeteria and grab something more filling if need be. Gas, tires, propane, indoor, outdoor, clothes, food... The list goes on. So get on down and get your air conditioned shop on, with a parking lot that has spaces big enough for even the biggest jerk, in the biggest truck. Well... Maybe!

Scott Adams

I thought it would have been better than the Halifax or Dartmouth stores with more or different inventory but it did not. It does however have gas ⛽ outside that is cheaper than the other gas stations.

Graham Poirier

Good Costco. So good that I go every week.

Dylan Mitchell

Costco is a place that you already know if you like or not they are a huge warehouse style bulk store. You buy things there in large quantities and often at a discount. The fact they charge for a membership is mildly annoying but in no way a problem as generally so long as you shop they around once a month you will have saved the value of the membership. It is generally very busy on weekends but the lineups are usually moving fast enough the length of them won't be a problem.

Jonathan Stewart

The only place to go for non perishable foods, many electronics, pharma. Hard not to spend way more than planned but I'm rarely disappointed. If I am, they have a great track record of full money returns for me.

Evelyn Clark

Way to go Costco.. Gas, groceries and the flu shot. Awesome. Clean. Well stocked.

Kalakbar

Great overall. Extremely kind staff at the pharmacy as well as the checkouts. They have been very safe during COVID-19 as well.

Kevin Pyett

One of the best places to get deals on gas,propane,tires, just about anything you could think of, just wait till Costco opens a retail liquor store Git r done boys.

Cynthia Conn

This store needs more cashier's and better organization at the snack bar! It's a mad house trying to navigate through the people and cash registers!

Emily Parizeau

I just bought the basket ball hoop and I got 2 prices stuck together that werent lining up. I went to the tire center and channie, Jordan, and Ed helped get these pieces unstuck for me. My husband is away and they didn't have to help but their kindness and willing to help just made my day . Thanks to all 3 of you you are my sons savor today !!!

john Vanderburgh

Clean and comfortable shopping. Great staff, helpful and friendly. Amazing products, just bought a Traeger grill. Good times coming!????

Vickynssien John

It's a one stop WHOLESALE WAREHOUSE! All your everyday needs are covered in just one trip????????‍♀️????‍♀️????????????

Erol Bugoi

It's same as other Costco's only difference is the location and staff working there which makes the difference. This particular one has friendly staff and it's never super busy or long wait for the cash register.

Karen Beamer

It's a big box store. Not my favourite, but staff are very helpful & friendly.

Timothy Bunce (Tim)

Great location, fresh and bran new. Staff are very happy and friendly. Floors are sweaped clean and all the items are on the shelf nice and neat. Cashier's are very fast and with the assistance with extra help to make sure everything goes back into the cart. If you need to make a quick stop or do a month's worth of groceries. This is the perfect one stop shopping experience.

Lasia Horbul

Not too bad at all, was pleasantly surprised as have never been at this Costco. Good thing I grabbed a cart on ghe way in from the parking lot. Place was very clean, well organized and the lineup for the tills went really quick!!

David Hirlehey

Costco is a good place to go if you're looking 4 bulk items at a good price. Definitely my number one place to get hot BBQ chickens

Carptarts

I drive from Barrie to shop here even though there is a Costco here. I can easily find parking, the store is far less crowded and the lines at the cash are smaller. The whole experience is just more relaxing and pleasant when compared to the Barrie location.

Martin Giesbrecht

Very good and cheap food at they're food courts ????

V Newman

Costco is great there's always something that I could use or need to improve the quality and comforts of life and saving money thru bulk buying is a bonus. I do my best to use some restraint and discipline here, it is easy to drop $300 to $500 a visit :)

Lee Polischuik

The very best of the Costco stores! It is never crazily lined up, the parking is great and the staff are superb!!! Forget Barrie and Newmarket. There is never parking at those two stores.

Aleda Hochachka

Love Costco for their reasonable price for baby formula and kids lunch snacks

Laura Abbott

It is a great place. I love the samples regularly. Now that we are in the midst of Covid-19, they still have samples like teabags where you can take them home and try them. Also love their pickles :).

Smoke One (Smoke)

Busy as all hell but best spot for bulk items!

Shari York

I just love my St. Albert Costco. The people are so friendly. I was disappointed with the chicken wings I ordered from the concession. (1st time ordering those.) They seemed very rubbery to me. I at times treat myself to Poutine and that is the best deal going for Poutine.

Ryan Toxopeus

Good selection, sizes, and prices in the liquor store. Helpful, friendly staff.

Priscilla Anderson

Costco is Costco. It's great that they have the gas bar now.

Stuart Pretzlaw

Everything you need, one stop shopping! Thank you for the help!

Robin Lawrence

About disappointed. Made many attempts to get a pressure washer, given my location from the store customer service "could not" put one aside for me as it's 2hrs drive....what happened to the membership privilege I pay yearly for.... :( Disappointed with Costco

Paul Torkoff

Great store but I always overspend

Timo Hotari

Great! Easy access, good to pull campers in and out. Lots of parking

sean rainey

the staff are awesome they made check out quick an painless

Blair-Sanne Knoedler

The staff was very friendly once we found them. The layout was a little confusing. It was a very busy and crowded store but that’s typical. Great deals.

Vovan G

Really helpful and friendly staff. 3 stars have to do with customer service desk at the store as they, for 6 month now, keep promising to sort out an issue with my membership rewards to get to me but can't. I am at the point where I am going to switch back from Executive to Business.

brent valentine

Nice clean store with lots of selection and good prices. As usual, a very busy place. It's hard to find parking close to the entrance making it harder to shop with my bad knees.

NICOLE BOWERS

Good store depending on times you go it can be super busy other times not bad but people like to shop here for alot stuff... so just pick an off time that way ur not like ahhhh people lol

eleena devaney

Best place to grocery shop kind people and good food I love shopping there it's worth it

david levine

Hey it's Costco if you don't mind buying in bulk it works out pretty good. I'm sorry they don't carry alcohol like they do in California. I think Costco purposely does not have people on the floor to help and direct you to products. This way you have to shop every aisle yourself and possibly pick up impulse items. Rather clever! And to keep that cycle going they move things around a lot.

Stacey Kovios

Great new store, feels bigger and not as crowded as other locations. If you like Costco and its offerings, you shouldn't be disappointed.

Stop Bugginme

The parking lot was full and I thought there would be long line ups at the checkout. I only needed a few things and then went to express checkout. There was only 1 person ahead of me. I was in and out in less than 10 minutes which was fantastic.

Tracy Gallagher

Love that Costco is in Orillia now. Buy many wonderful things here. Their clothes are awesome. Good quality.

Paul Spicer

Huge place yet not very busy so was easy to navigate thru the store

Sherri Bickerton

Busy but fully stocked shelves.

Michelle Mosenberchler

Love our Costco, just wish they had more in stock.

Leanne Young

Getting Propane was a pain in the butt! Wait to get a ticket ,because they charge for amount used , then Go inside pay for it ,come back outside to pick up your propane ... how about the person filling it ,can also take payment ...

Dan Fraser

Great. Got what I wanted. Be careful though they sell most things in bulk, so food purchases will be more for a large family than a couple.

Shane MacLeod

My favorite store and the gas is cheaper then anyone around

Steven Brown

The best meats! Great helpful staff, fast fast checkouts

Lb Reviews

Best Costco location I've ever been to in Ontario. Lots of variety, aisles are nice and wide, and not as insane when it comes to checking out. Worth the drive in my opinion.

Brandie MacDougall

Very busy as usual, their staff needs a lesson on customer service. The man at the checkout had the personality of pocket lint

mike batz

It's Costco what's not to like except for sometimes the lines are a bit long but they usually keep everyone moving quickly. I recommend shopping here for sure

Paul McCartan

As with all Costco's, this one is great. Very clean and enjoyable location to shop.

Rebecca Sickles

I had such an amazing experience with the staff in the eyewear section, especially Lauren. She was attentive, went out of her way to help, and explained everything clearly. This experience has left me very glad to be a Costco member!

David M

It is a joy to actually find a parking space at this location without touring the lot for 10 minutes as is the case at other locations. Employees are very helpful and knowledgeable compared to other stores.

Andrew Dunkley

Most items come in bulk, I find I save more money on deals here than I end up paying for membership, so it is worth it for me

Devon D'Aoust

Friendly staff and very clean. Went on a Sunday and it was busy, but much less noisy and hectic than other locations. Better selection than Barrie location as well!

Angela D

Great place, everyone social distance. Some people don't follow the arrows, but a great place to shop. Certain staff need to educate themselves on autism.

Marty Cress-Cadieux

It was too crowded, wish they should limit people it due to Coronavirus, there was crazy lineup

Bronwyn Carr

I purchased multiple light fixtures last week and they went on sale today. They happily honored the sale price, resulting in me purchasing more fixtures :)

PATRICK MCKEOWN

It's Costco. You know what you're getting. If you didn't know though, they have awesome meat.

Mike and Sandra Creighton

Love the store always come out spending too much money. The only thing I don't like is the samples you try, they stop carrying the items.

Harley D Douglas

It was great found some good deals

Carol Rom

Staff are friendly....well stocked.....clean store

kim tracey

Store was clean well stocked shelves Cashiers did not even say hi there were two busy gossiping about another employee So much when it was time to pay I asked it I could use my visa and she just pointed to the machine then when it would not work she then said we do not except visa So I then used my bank card Then handed me my receipt no thank you good buy nothing

Nicole Smith

It's hard to find some stuff... And it's hard not to impulse buy. Those are mostly personal problems. This place is great! Wonderful selection.

Michael Wood

Great spot, I enjoyed my first visit.

Erin Jarvis

Well organised and prepared for COVID restrictions. Staff are always polite and helpful

Kevin Crisp

Nice costco love the lay out and the new till area. You dont really wait for anything. My only issue is the parking lot wow its nuts. Who ever designed this needs to go back to school and learn traffic flow. What a mess.

Debbie Reed

The sales lady at the photo lab was very pleasant and extremely helpful. It was my first time doing photos on line and she gave me some very good tips for tne next time I put an order in. Thank you.

The Medic Umbrella

Pretty usual visit.. lunch was great

Neal Daulton

It’s nice to be apart of something bigger than yourself. The Costco community saved my life

Steven Klyne

Wasnt impressed with my visit today. I setup my account years ago with Costco. Costco allowed my ex-wife become the primary because she shopped there more then I did. They then allowed her to remove me from my own account that I've paid for every year. I was so embarrassed when at the cash register they told me my account was locked. The employee then started yelling for a manager. The manager then escorted me away in front of other customers. As I said I've paid for my account every year. They had me buy a new account. Basically they then got two membership payments from me this year. I feel I was robbed by Costco.

Rebecca Furry

Nice newer Costco. Getting in and out can be very painful. Lines to get to checkout depend on the COVID protocol of the week.

Carolyn Beckner

This Costco is clean, well managed and well staffed. the staff are friendly and helpful and their shelves are tidy and full. They also don't seem to mind that my toddlers came around for seconds of their favourite samples and who doesn't love a happy toddler? The parking is, as always, set up kind of funny but there are always free spaces.

World Away TWO

Went to Costco to shop with Mom and to get a replacement xmas-gift sound system to hook to my TV to replace the one I chose there at Christmas that didn't work out. A young man came over and asked me if I needed any help and I said that I did and ask him long barrage of rapid-fire questions about Bluetooth and soundbars and WiFi and wires and having things hooked up to multiple technologies, multiple devices, different platforms and interference issues and he answered all of them honestly and helped me pick the best thing for my situation. Then Mom rang everything in and paid, and finally Mom and I ordered cheap poutine and a pop and a Sundae. I thought it was a good time. Overall good Costco. Thanks and merry x-mas (again) Mom.

Dan Evans (CanadianDanMan)

Just like every other Costco. No real positive or negative experiences at this location

Emily

I love this Costco! It is so much less overwhelming than some of the surrounding locations. They have great selection & the staff at the self checkout are always super friendly i helpful. Not to mention, who doesn’t love Costco fries & hotdogs? Always on point & I love the self serve food ordering since Covid. I’ll likely never use another location! This one has it all.

Zadoroinyi Ivan

Good Costco, not too bussy. There is a gas station. Otherwise nothing out of ordinary

The Bastard

Huge new facility.. Tons of parking, but because the store is full all the time it is hard to try and find parking. Clean store, newer well working carts. Larger store selection to ensure they have pretty much anything Costco offers. Overall a decent costco

Eᄀᄉᄀ

Much cheaper than any other place

Thomasina Tait

Never know what I'm going to buy but Costco shows me everything I didn't know I would want or need ????????????‍♀️????

Rob Moody

Saw staff harassing a woman about having a mask exemption. This far into the pandemic we should be working together not attacking each other.

Andrew Lian

Clean not crowded

Lorenzo Federico

Ah Costco my worthy nemesis.

Brett Walker

Got a membership, then got scoffed at/laughed at for not getting the executive membership. I dislike having people attempt to upsell to me then make light of my choice.

Barb Milburn-Clarke

Orillia costco is the best. Friendly staff. They certainly look after their customers.. not over crowded

Larren Odland

Its costco so they have that thing you weren't looking for but need then you feel a little robbed when you leave

Chris S

I really like shopping here. It's not as busy as some other Costco. I find that this location actually have staff that are really helpful and know where things are. I usually find what I need here as it's nicely stocked all the time

K C

So glad that I moved all of my prescriptions to Costco Pharmacy. We were customers of Shoppers Drug Mart, but had experienced many issues with them and a total lack of customer care. The level of care and service that we receive from Costco Pharmacy in Moncton is far above any Shoppers we've ever been to. The Costco Pharmacy staff are friendly, courteous, caring and treat you like you are their #1 customer. We even get call backs confirming a script was faxed. I honestly have not experienced service like this before from a big box store. Thank you Costco, and thank you to all the staff doing their best everyday! Your efforts are noticed and very much appreciated ????

Krystine McIntosh

Good food stuffs. Staff helpful overall but did have a cashier say he was too busy to help.

Scott Onuczko

This is our favourite Costco location, mostly because it is the closest to where we live, but also because of how fast the lines move. This location is always quite busy so sometimes it is tough to find parking, but unlike some of the other Costco locations the lines here move so fast. Must be a testament to the staff on the tills - keep it up!

Laura Cousineau

IF I die one day, if I am so lucky to be welcomed at the pearly gates, I am sure that heaven will just be the dairy cooler of a Costco. Costco is the single best and possibly the only good thing capitalism has ever given to us

Jenn Mahoney

I pay 80 bucks a year for the treatment at cosco. I came in very tired and with a head ache cause I hadn't slept alot cause of work to 2 really rude tellers who made fun of me for not paying attention to how they were scanning my things so I asked if they scanned that cause I wanted to make sure I was paying for everything and she asked if I saw her scan them which I wasn't cause I was more concentrated on my head ache I will never go to the till 11 ever again those ladies were rude

Phil Jolicoeur

Large store but it seems really disorganized the way everything is laid out.

K

Best Costco to shop in! Not as busy as Edmonton, definitely more selection than other ones. Best prices all the time I am a gold member and honestly it is worth it, you can shop online too and they have great deals on natural supplements. Great quality products at great prices. Not to mention their gas prices. I would recommend to anyone with a family of at least 3 you could benefit from being a member.

patricia wenger

I am appalled at the lack of care to social distancing at our store. I had to remind a worker to stay 6 ft from me. I wear a mask and stay away away from others but this guy pushed right by me within 6 inches. Smarten your staff up

Jimmy B

Absolutely the worst Costco I have ever been to!!!! I bought a washing machine and I tried returning it the same cause it was very loud during the spin cycle if could I would post a video Now I’m being told I can’t return the washing machine because Costco didn’t install or deliver Prime example of False information with their return policy

Melissa Cormier

Very impressed with the service when we came in to get a tire repair done! Speedy and friendly service. 7 stars! Thanks tire team!

Haunting Visions

Lots to go through free samples, bulk food and very friendly fellow customers, I was very surprised at how happy and welcoming my fellow shoppers were as if they enjoyed their time out at Costco! Take note Walmart xD

Daryn Bozek

Probably one of the best Costco's I have visited. The floor Managers are friendly and knowledgeable. If you have a problem, seek out "Robyn" and she will make sure to fix any troubles you are having.

Kristen Browne

I'm not sure if this was an unusual situation at this location. I don't typically visit this Costco. The second I walked through the door I stopped my cart for literally five seconds and a lady bit my head off telling that I'm at Costco and this is where I will get rammed. I laughed it off but it seemed to be the vine the entire trip. Apparently you're not allowed to stop to grab something off of the shelf without the eyes of fifteen different people rolling and the feeling that you're going to get a cart to the shin. Everyone was miserable and by the time I left my face was frowning too. Staff were nice but the shoppers definitely made it a unique, alcohol at 12pm experience.

Judy Michaud

Loved the experience of going to the cashier instead of self serve. The man was really carefull with the bread and chips so they don't get crushed. Real nice...

Kayleigh Gallagher

Love it here. Love the staff at the members center and return desk. Had a return but we had thrown out the receipt and had to wait 24 hrs so they could lookup our account. I came back the next day and the woman remembered me and my faulty mop! She was awesome and super friendly

RANDO LANE

awesome Place awesome prices Save-A-Lot make sure you get a membership if it's really worth it I mean we have to drive over 200 km to get to Costco and we do it which is something in itself to say! the only problem I have a Costco is the parking my God the parking is a terrible atrocity please people stop the madness in the parking lot

Nicole Paradis

This costco is way better then ours back home.

Gordie Fairservice

A Costco without a massive lineup?!? That was unheard of until I stepped into this one. Rarely have to wait for gas either

fyre que

Cost-much-co : A nickname about how hard it is to get out of there without spending more than expected.

Dani Smith

Costco is awesome for bulk purchases at reasonable prices.

M Moore

Just a review of their phone set up....I called the Orillia store and the automated service doesn't give a clear option to choose to ask a general question about an item in stock. I decided to go to the optical dept and just have them transfer me to the right dept. She was very nice and transferred me to Member Services....where it rang for a very long time before disconnecting. I called back and chose this option from the beginning and the same thing happened. Rang until it disconnected. This should not be an issue at a place like this. I am going to call another location and see how it works there.

Ania Kholod

I love the natural light of this Costco. It feels so much nicer comparing to other Costcos. Makes your shopping experience much more pleasant.

Jamie Patterson (CanRam)

Way better than Barrie Costco. Worth the drive from Barrie for a clean and less chaotic experience. Produce is top notch. Lots of helpful staff everywhere. Do yourself a favour and make the trip here instead of other locations.

Mike Leaman

Busy but still was able to fond all i was looking for and more

Karen Bakewell & Stephan Jonk

These chocolates look like the pringles chips... soooooo good. So I bought some. People are super nice here. Prices are costco prices can't complain.

Esais Johnnie

Best Costco by far in the North. They have self checkout now, never a bad mood when I go there. Everyone is respectful with the social distancing thing.

Aurora B

I like going to the St. Albert Costco. The staff observes good costumer service and is always accommodating and happy to help! So it's a 5 star!

Theresa tt

Horrible will never go back. They were out of face shields and I drank way too much night before so if I wore a face mask I'd barf. Rude said that's a covid symptom lol ya drinking too much means you have covid. Rude manager and they should have face Shieds available stupid Costco

Granny Nanny

This was our first trip to this location As usual, we entered aiming to stick to a list. As usual we left with way more. ???? It was busy, but not overwhelming. We found everything easily, and the line ups at the checkouts were moving quickly, and the packer and cashier were delightful. The bonus was that we were given 2 boxes when our purchase would not fit into one, which hasn't happened before at our usual location. Will be back for sure!

Nelson Sherman

Ahem. I purchased a blanket of the heating variety for my female companion at this establishment. We plugged in the product and waited for it to warmth. LONE BEHOLD the product only heated on ONE SIDE. After this excruciating experience I attempted to exchange this rubbish. After acquiring this newly patterned sleeping device, we plugged it in ONCE MORE and felt the exhilarating rush of almost being warmthed only to find IT WONT EVEN warm up accompanied our body heat. Henceforth I shall take my money back and take my business elsewhere.

Steve B

Wide variety of food and hardware choices. Food samples are a nice perk. Excellent return policy which many rave about, which we have only had to use one time since receiving our first gift membership from my brother Mike back in 2003. Costco is one of the best at what they do.

Tim Orr

Great people. They need a better space for pick up and loading.You would think with the fees they charge customers pickup would be a priority.!!

Ruth Baker

I love Costco! The other thing that would have made my experience better would be a change of attitude in the cashier from groceries and at the small fast food joint. Both ladies who were serving me were rude and barely even looked at me when talking. Although, the young man who ran and grabbed some chia seeds for me when I was cashing out was very nice.

Cylus Bucknell

Amazing deals, only down side for example is when it is winter, they discount everything for winter and the only clothing for that time will practically be only the opposite of the season. Anyways still a very nice store and the refunds are reliable.

Gerry Pearson

Never a bad experience with Costco.This Costco has a liquor store don't need a membership card. Good prices on scotch and vodka.

Jonathan Nazer

Staff are very helpy and friendly, store layout is great, recommend becoming a member

Marc Posselt

Who doesn't like Costco?! I'm not even ashamed to say that that a good portion of my wardrobe is from Costco. And the food is really good, and hella cheap if you're ever in a hurry. In fact the poutine is SO GOOD that before we lived here in PG, my wife and I would always intend to go for a nice dinner before driving home to Burns Lake, but usually ended up just eating poutines, as Costco was generally the last stop before heading home

Jared Bayley

This is an excellent store! Parking lot tends to be pretty full even though there are a whole bunch of spaces, but you’ll find a spot eventually. The prices in the store are great and there are always lots of deals offered. It’s very easy …

Bethany Hartwick

Food samples. Great clothing choices. Bulk dry goods, batteries, books, toys, pharmacy, dairy, flowers, pet food, bakery, cafe, electronics.... everything in huge bulk sizes

Jon TeBrugge

Would be improved by the addition of signage to better guide your shopping journey. I know they do it on purpose to make you wander aimlessly filling your cart, but c'mon. Good prices, but it's not always worth it to buy bulk, google it first. Good prices on appliances and TVS though. Also surprisingly good place to get photos developed, inexpensive and good quality.

DR3WXX

Great place to shop but the lines need ALOT of work

william morgan

Had an appointment for my tires. They said I couldn't pay in advance. I came in at the set time for my tire change. They sold my tires and couldn't do the job. Thanks costco for screwing me over.

Terry Hunt

Best costco around for ease of access and actual parking spaces,,, you can actually buy gas there also,barrie is a zoo,,,always stop in orilla now,,only downside was that they were out of cat litter

Atomic Walroos

Was able to get my necessities, for cheap too! I reccomend shopping there

Brad Istace

This is probably the best Costco in the Edmonton area when it comes to line ups. I think it's the high number of stay-at-home parents shopping during the weekdays that keep the lines down on the weekends. This location has the typical services; gas, propane, tires, liquor, glasses, and prescriptions. I have not seen halal meat here.

MC M

Love it, but PLEASE bring in some sour soothers!!!! Every Costco I've been to has a candy section with a beautiful tub of sour candy. Alas, nothing at this one. ????

Steve Wiz

Costco is one of our Favourite big box stores to shop in. You will always find great value for your $’s as well as amazing satisfaction guarantee’s. We love to shop in the Orillia store and find it a little ss congested and very well maintained.

Richard Sutherland

I rarely shop in grocery section as I am living alone and do not need the big quantities. Thought I would check it out and pick up some groceries for over a long period of time - saw sections of the store that I hadn't seen before and marveled at the size of the store so much that a clerk asked me if I needed a hand finding something - we had a good laugh

Allan Silvea

If your looking for bulk items, it's the best place. If your looking for clothing with great prices it's all here.. Only thing I would like to see if they actually had a section for those with gluten intolerance or celiac disease. Bread selections and baked goods would be a nice start at least. Because their are more people that are having these issue's..

Alicia Grobler

It is similar to other large macro markets. There was not anything that stood out per say.

Neehar Arya

A nice Costco. This is better organised than most with shorter queues. There is a good variety of products. They are taking hygiene very seriously which is reassuring during the COVID-19 period.

Lars F

This is where you go when you want to spend too much haha! Always get what we need and more. Excellent selection for kids lunches and snacks. Love finding the new items they bring in. Great place to go when you don't know what's for dinner. They also have great poutine. Toy selection and clothing is great. We have gotten many items from Costco. Even gotten our passport pictures done. There return policy is easy and stress free.

PrivatePhilco

The people that work at Costco are always very friendly and helpful. Today I was in the lineup when I saw another person with a huge plastic jar of cheese balls. I asked her where they were located. One of the Costco workers heard me ask, told me where to find them then went and got me a jar so that I could stay in line.

Robert Young

As always, a great store with a great deal on foot long hotdogs! The only downside is the rather poor management of the front end cash's. It's not enough to have all the cash registers open if you can't get through the store because of the lineups. Front end logistics are the most important issue facing retailers today, other than in-stock, and no one does it worse than Costco!

brian ward

Great store lots of on sale products all the time

Andres Pino

Good prices, except any kind of meats. Like others supermarkets, some things are cheap and anothers not. Go to the place at non-popular times or you will not be free to walk/buy. You must show you membership card to enter at the entrance and your receipt at the exit. Overall: good!

Rachel Hensher

This by far is my fave Costco. The parking lot is never a board of cars, the staff are amazing and there's always someone around if you need guidance. Though the sample tables at the ends of isles bottle necking stuff is annoying.

Paul Thebeau

The best shopping experience is costco

Nikhil Tailor

This is one stop store for all your bulky needs, in store shopping need membership which starts 60$ an year. One membership include both in-store shopping as well as gas station access. They just installed self checkout stations. STRONGLY RECOMMENDED

Glenn Corcoran

Been a happy member for many years

Jenn Allman

Lots of camping stuff in this store. But unfortunately, not happy that they Don't have a photo center and No cartridges refill in this branch. New update: I’m not happy with the cashier assistant yesterday(4 Sept 2021) She seems not happy or should I say she was bored with what she’s been doing. She’s just throwing our groceries into the cart…??? I checked the bananas and there’s bruises after she slammed it hard into the cart. The avocados, the packaged meat are almost out of the clear plastic bags ???? Hopefully next time no more unhappy workers like her.

Jane Davidson

I love Costco. I go twice a month on average and have no complaints other than when they run out if stock on something I need but that is rare. I drive 50k round trip and still save money even with the price if gas these days.

GLENN GONZAGA

I was amazed! A new building storage in St. Albert and this is near to Costco. This is really a strategic location. It’s easy access in both ways if your going to south, east and west because it’s near to Anthony Henday the 216 west bound and east bound and south bound direction. My experience only was the outside man’s eye view. So if I have a chance to look around inside the building I could explain further so that people will understand about there business. I was interested to this area who knows I could use their storage and the most important that we know the price per unit. But I’m sure they have parking lots and elevator and automatic doors. So that people will always comeback if they’re satisfied.????????. Will thank you google maps having opportunities to express my experience. While working in company Standard General roadsides works. We make sure they’re sidewalks, curb and gutter. We did it beautiful. Thanks and have a good day everyone in St. Albert Alberta Canada. Glenn Gonzaga Small business owner ????????

Judd Loader

A great full Service Costco.... Top Notch parking. Huge facility even when it looks crowded it isn't, when you go inside.

Don Pyke

I love Costco because they only sell the best of anything. I do not understand why there is no TP there now for weeks when other neighbouring stores have it.

Kirk Dewhurst

Warehouse shopping at great prices. One thing to keep in mind you do need a membership to shop here. But once you’re in you get fantastic prices and if you’re not happy with what you got they have a no hassle return policy the best of any store. I have been a member for 15 plus years and have always enjoyed shopping here. This location has just opened and it clean and well lit. It is well designed and easy to get around in. Love this place.

Amanda Lang

Prince George has some of the best gas prices in the province ever since they added the gas bar. Quality products covered by an excellent return policy. Well-kept store with very clean bathrooms.

Calvin Cheung

No line up in costco?! Omg

Squeak M.Braund

Polite employees they move you through the check outs very quickly, good stocked shelves and they are enforcing the covid protection rules.

Andrew Stewart Weir

Costco is not only a buy in Bulk store. I only buy my meat, frozen, toiletries, and gasoline/Diesel fuel at Costco. Wondering about, I always see things I want; aside from Grabbing Toilet Paper and Paper Towel on a whim: stick to your list, create a future list of what you see, go home and filter the future list to what you actually want or need. The price is very straight forward, I can add it all in my head and not be at loss of what my total will be. I assure you, when I shoot from the hip, I spend a minimum of $200 to over $400;. I stick to my list I spend $20 to $100. Absolutely, the best for customer satisfaction. One time I went up and down not wanting to bother any employees for a Box of Neo Citran; dejected I had a few bits to go through the till, and the teller knew and asked, I told the Teller I needed Neo Citran; it was supposed to be on the floor, but they got the down from the steel storage rack above the reachable products. How many do you want? I just wanted one, I felt bad, but afterwards that meant a lot to me! Seasonal products are usually a season early. Like Christmas in autumn, or summer items in early spring. So, that Future list sure comes in handy! Christmas Lights to Lake Recreational activities items to Halloween Candy in Summer time; Wow, can I over indulge! Lastly, look around, No Employee Tends to quit, no employee does anything overtly to get fired. Specific Staff that are still there Twenty years later! Still pleasantly refreshing. Those that are ill suited to a position, are given possiblity to cycle around. One person, still works there, had to be promoted, because his ability to provide a positive customer service experience is extremely low. Every body has to start from somewhere, some don't know their limitations; Costco Wholesale always does everything to make your experience the best!

Kevin Drew

Just got a new set of tires for my truck and when I arrived to pick it up they tell me they damaged a stud taking the wheel off and when I asked about fixing it, they don't do that. So now I have to take my truck to another shop to have them fix Costco's mess and I am sure another shop is going to jump at fixing my truck when I didn't buy the new tires from them. Thanks for nothing Costco

Darrell S

The Orillia Costco is not near as busy as Barrie, and all the staff are helpful and very friendly. The samples are awsome.

Jasmine Tugwell

Everyone loves costco! The place to find EVERYTHING! The quality of clothing is really amazing too! Their meats are always fresh! Only thing I dont like is sometimes once you find something the next time you go back it's no longer available there!

Geoff Cormier

It was a basic "grab and dash" shopping trip. I had my instructions with no deviation, or distractions. Otherwise I would be there for hours and have coming out with enough stuff to supply a small village. I done good. ????

Marc Jakobs

Bright, clean and the staff are excellent. Same as Barrie but much less busy. Easy to park and less lines

Just Cheryl

This is my favourite Costco, it’s organized and well stocked.

Rick Derouin

My favourite Costco. Everyone is pleasant to deal with and always helpful.

Danielle Beauchamp

Given the current circumstances, I think Costco is doing an excellent job too ensure people are getting what they need in a safe way. There was a small lineup outside but we didn't have to wait more than 10 minutes to get in. A staff member wiped down our cart as we went in and staff were clear about the new protocols in place to ensure social distancing for shoppers and staff members. Yes, there are some high demand items that are more difficult to find but for the most part I was able to get the supplies I was looking for. Thanks Costco for helping keep my family stocked up and ready to deal with this whole ordeal.

Alex K.

The employees here have lately been giving me more and more issues due to being unable to block my breathing holes due to medical issues. Last time I was there, they caused a lot of grief. I used to love this venue & visit them regularly, but lately I've been going less & less due to friendliness having gone significantly down (even when wearing their sneeze-guard which has its major issues as well). I understand it is corporate policy to embarass the people in the store, and I will be cancelling my membership once my cash-back cheque from my Costco credit card gets cashed, as the experience I've had at Costco keeps degrading more & more lately, and most of the staff does not seem to be doing anything about it (there are a few staff that continue to be very kind, but most have been giving me a lot of grief, at least one of whom was directly encouraging me to cancel my membership).

Ellen Kowalski

Yesterday I forgot my purse, in my cart in the parking lot at Costco. I did not realize I was missing it until I got home. I rushed back and a employee had turned it in to the office. I am very grateful! Thank you so much! Everything was still in it. A huge relief for me! Thank you, again!

Jefferson Price

The obese woman who is checking that people have their face masks on properly is very rude and unkind. I felt as though I was being harrassed as I shopped.

Kate

My favorite Costco to go to because its so organized, always stocked, and people are nice, plus it's not overcrowded or hectic like some others. The food court is also always good because the workers are nice, fast, and the food always tastes good.

Tamera McKenzie

I purchased a membership and decided to do some shopping the next day as the store was incredibly busy. Not alot of social distancing going on I may add. There was a large line up to get in first thing in the morning but it moved quickly. I couldn't believe the amount of people who were not following distance rules. It was like ants crowding around a melting popsicle.

Christine Reade

My purchase was embassy paper towel I bought 7 packages at 25.99 each... I shop for a non profit organization. I was mocked by s customer which doesn't matter some people like to judge. I gave 2 stars today bc I was mocked my the self check out staff. Her response when I walked up was (here who again loading up on paper towel .. My response was I travel over an hour to get here I'm buying these packages for a non profit organization that their special machine needs these special paper towels. There no I've been mocked by at least 2 customers and I I shouldn't need to explain myself. Lady said to me I would doesn't matter there is no limit on these ones

Randy Beavis

Lots of customers not following social distancing...☹. When you point out the isle arrows to keep the flow one way they aren't happy. No toilet paper or paper towels but we got everything else on our list. Checkout was quick, even with the long lines.

KaSandra Davies

Very efficiently ran and well-stocked despite the ongoing pandemic. Line's are organized and move quickly, very on top of ensuring everyone is following guidelines to keep the shopping experience safe for all.

Megan Henderson

When we signed up staff kept trying to push the credit card even after I said no 3 times. My boyfriend had to step in and tell them no for them to listen.

Scott Lazaruk

This is a good Costco, as they go.

Robert Stratton

This is one of my favourite Costco Stores.. Staff is super friendly. Store and property is very very clean.. Keep up the great work making this one of the best Costco locations in the chain..

Brent Zacharias

Clean and stocked. A better option to the Barrie location. Less people.

Xara De Ma

This is the first and only place to demand I suffocate my 1 year old child by means of a mask. When I told them his age and that it was illegal to enforce an infant to wear a cover, they then blamed my child's physical appearance. Absolutely disgusting, I am cancelling my membership immediately and will never be returning as a customer. Horrible people who do what they are told, not what is right. Terrible.

Robyn

Efficient, clean store with helpful friendly staff.

little dragon

Most of the time, they are pretty good, but I wonder how they cut their pizza,

Kaur’s Ardency

Went back and found out that one person who spoiled my experience wasn't there. All happy and helpful faces .. Have to change my review for these nice people from 1 star to 5 .. Pharmacy needs minimum 45 minutes to find my purchase on their System when there is no line up...C'mon, you are getting paid for wasting others time ...get some training on how to use your computers

David Duern

It's great... I can't spend my life savings at the moment ????????????

Brad Cole

fruits and vegetables always fresh. but I wanted some raspberries and they were sold out on the floor and said they won't restock the floor until tommorrow even though they had more in the back. found that weird.

Mike THURLOW

Orillia Costco location is great because it is unlike other Costco's that have so many people in them. Busy location but can still get in and out quickly. Clean new and a great place to shop. Costco as a whole and this location included have been the leaders in PPE safety and ensuring customers are safe during the pandemic. Lol it's of hand sanitizer. Carts are clean. Dividers at checkout. Enforce social distancing. Many local businesses and the other Orillia box stores could learn so much about how to move people and keep them safe.

yin cheng

Yesterday I went to Costco for installing my tires, I booked them 3 weeks ago. The guy who is working there checked my car and tell me the tires are good, I don’t need to change them now, And he canceled my order, returned all the money I paid very quickly. Canadian are so kind. I love here????

Clayton Harder

Just like any other Costco! A great grocery shopping place but a bit stressful to navigate with so many other people around

T Fitz

Products & the business are as expected, but the service at the Orillia location has REPEATEDLY been above & beyond all locations I’ve been to! Thank you all greatly! I would love to see a 20 items or less line though ???? I know it’s not the general purpose of Costco, but I’m there a lot & it would be helpful. Maybe even the online pickup service that some grocery stores have begun doing

Alexei Larionov

My favorite place to shop, love it! Tons of new items every week, you always find something to buy! Some people complain about the value, but not me, I like to have a lot of good stuff!

T Gonzales

I had few questions about their tire service, so I called and the lady was phenomenal. She explained things I need to know very kindly, and even checked some stuff for me online over the phone:) Kind customer service, more reasons to be a member of Costco:)) Thanks again!:)

Daniel Battley

This is one of those places that's hard to rate. Bottom line, it's Costco. If you've never been to one, bring a fat wallet

KrisandZac

They have great deals, and love that I do not have to shop as much by buying in bulk. Would like if they have more variety in some areas but over all pretty great and love there twist ice cream :)

Nicole Fisher

This Costco isn't too busy usually, which is nice. The shelves are always well stocked and the staff are polite.

Mike Drummond

Exceptional customer service from one employee in the meat department and another from a different department. This Costco is the best one I have ever been in for exceptional customer service. Even the cashier we had could not of been nicer. Next time I am in Orillia I will definitely return.

Gayle Wilson

Great Store. Membership Services fast and friendly

Ryan D

Poor controls related to physical distancing. Staff wear masks but invade customers personal space by getting close to them. Masks are not a replacement for physical distancing. For an organization of those size I am disappointed.

rose o'neill

Busy. Slightly unorganized due to moving products and no one knowing where what I needed was.

Kristyn Brentnell

Always fully stocked!!

Vern Toews

Store is clean and the aisles are wide, but they have to do something about the checkouts. There is always a line up to leave and then get up to the front to find that only 1/3 of the checkouts are open.

Lenora Davyduck

Always good shopping

Brian McKenzie

Great location and easy to get to. Never have long waits to check out. Very happy to have it here in O town

Feress B

Love visiting this location.. Compared to the Costco on 149st and 50 st, this is very clean with tons of parking space. Lots of new stores coming up around this Costco so that might change things. Also has a gas station with cheaper prices as usual at Costco. Always very clean and excellent service!

Tylen Backous

Love love love Costco! And the St. Albert location is worth the drive. Not far from edm and rarely ever as busy as other stores... Has liquor /gas bar / propane /tire warehouse. What more could you ask for :)

Cathy Campbell

I realized today how easy it was to purchase something too big for me to handle. Staff put the item in my cart with sku available for cashier & instructed me on how to get a carry out. I pulled my car up & the young man was there with my cart and put my big item in my car. All were quick & friendly.

Pasi Posti

This location is rather convenient on the less congested side of Orillia just off the highway. We enjoy this store because their staff and product selection is usually kept up at or above the standard from our experience. It’s likely a popular stop for Muskoka bound cottagers so be smart about when you shop, but the Google real-time “busy-graph” can help with that.

Michael Lee

I like this Costco location. I've been going here since the location opened for the first time in 2017, and they've been excellent. The warehouse is as large as they usually are in large cities, but with how smaller Orillia is, it's not as busy as they might be in other locations. Parking is always available, and the services they provide (photos, pharmacy, food, tires, etc.) are just as good as any other locations. You are certainly not losing anything by coming to this Costco location. The gas station is also available here, although that tends to get a bit busier, so you may have to wait in line depending on when you get there. Otherwise, an excellent location, and highly recommended!

Jordan Johnston

Wedding Flowers BEWARE! I ordered hydrangeas and mixed greens from Costco to arrive 2 days before my wedding to allow time to make 20 centerpieces and 4 bridesmaid bouquets (thankfully I used a florist for my bouquet and the boutonnieres). I had read many blogs and reviews that were favourable. The flowers were ordered months in advance and scheduled to arrive Thursday morning for my Saturday wedding. Someone called me from Costco the Wednesday before the wedding saying that due to a hurricane, my hydrangeas would be delayed by 1 day but they GUARANTEED me that the flowers would arrive by end of day Friday. I tracked the order and saw they were in transit on Friday and all day it said they would arrive. Friday at 5pm, the arrival date suddenly changed to Monday. No one called me. If I hadn't been checking the tracking number every hour I wouldn't have known. I called the shipping company who informed me the flowers were stuck in a locked truck for the weekend and they would not make shipments, or even open the truck from Friday at 5pm until Monday morning. I called Costco, and though they refunded me, I still had no flowers for my NEXT DAY wedding. The day of my wedding I had my family driving to every grocery store in a 50 km radius to pick up any white flowers they could find and then instead of relaxing with them all morning, we arranged flowers right up until 10 min before the ceremony. It worked out, but for all the stress, it would've been easier just to hire a florist.

Amy Wilson

Shop here weekly, quality products food clothing, ect... great bulk deals

Marko Kessler

Great warehouse, terrible fuel. Normally cheapest... But I drove to Smithers, 350km away and I burned thru almost whole tank. 98 litres is my full tank. Normally that distance is third to half tank on my truck. Fuel sold on July 27th (Saturday) in the evening was not good. Fueled up in Smithers with Petro Canada fuel and got usual fuel economy from Smithers to Prince Rupert. Buyers beware... It's cheapest fuel in PG... But not good fuel

Pamela Lea Turnbull (Ela)

Great Costco! The prices were pretty good for this time of year. Friendly staff, very helpful! Worth the trip for life essentials, chocolate, chocolate, and other stuff!

greg blanchard

Busy place before Christmas..but good selection...good prices...I can't leave this place without spending several hundred dollars...but I don't live in Orillia..

Rev. Jessie Brandon

It was my first visit to the Orillia store and it was completely different than what I'm used to I wandered around lost for most of the time I didn't find any staff to help money I think I'll stick to my one that I always go to

Samantha Delayed

Very busy, they could use a few more people at the service desk but otherwise I think this is one of the better Costco stores.

Jerry Thomas Kurian

Wish they had more parking! But friendly staff with great inventory!

Matthew McKay

The best. Wholesale groceries families food milk groceries. Brother sister mom dad families groceries.

Cheri Kentie

ORILLIA COSTCO IS THE BEST! Great, fast and friendly staff. Not normally crowded. Always parking and the gas bar is quick! My go to Costco!!!

Bernice Provencal

Even without the taste testing, Cosco is fun to shop at. Seasonal items and reasonably priced

Laura Jane

Clean store, witnessed staff sanitizing between customers. Relatively steady flow through checkout.

John Grant

Well run, well organized store. Quite enjoy shopping here. The staff are friendly and helpful; they clearly enjoy working at Costco. …

Christian G. Kay

The prices for the most part really good, the store was very clean the food's is fast food that you can probably live without but they do have $0.25 bottles of water which is one of the best policies I've seen so far in a big box store. I shop at Costco for the deals on wholesale items which they still are the only and best place in Orillia.

Taylor D

Super nice, and clean Costco! Not too busy on the weekends surprisingly but of course if you get there as soon as they open you'll be in and out in no time. That all just depends on your shopping habits!

Kelly Beveridge

Nice section of Thanksgiving pies out, and very nice Turkeys. Always good shopping bulk.

Cecilia Bourne

Sad to report that Costco thinks Covid is gone. They have completely removed Senior early shopping hour from 8 to 9 in the morning. So now we can shop with the crowds once again. ????

Murray Crawford

Needs to have more security at exit as some people very smart at hiding merchandise under their clothing and big hand bags are very popular for thieves

Doru R

New items in this Costco. It's nice and big. We like Costco it's our place to go

Scott Petersen

C'mon folks, it's Costco. Of course they get 5 stars. And the cheapest gas in town. Can't go wrong

Macawesome75 (Macawesome75)

Good deals, friendly staff

Kimberly Phinnemore

Orillia Costco is amazing you can get in and out so easily compared to other Costco's. People are great and very clean store.

Lucas Goodenough

They really have the line management and store operations down to a science to help promote physical distancing in the store! Thank you for doing your part to keep us safe.

Ish C. Dalm

Great location. Not as busy as others, well managed traffic flow in the parking lot and in the store. Perfect for bulk purchasing.

Alexandre

Nice to have a Costco in St. Albert, staff is friendly and good selection. Parking lot is a mess and very congested, leading to annoyed drivers, and can probably cause an incident. Otherwise a good location.

Fugus Bugus

Amazing place honestly, great for buying whatever you need and it gets to the point and also the food courts prices are amazing and the food is delicious

Alessandro Garofalo

Very large and clean store. Checkout staff was so friendly! They made small talk during check out without impacting speed of service. I'll be back!

Rosemarie Gilby

COSTCO is good, people are crazy????Everyone is all over the place. Be nice if there were people directing at the cash-out lanes instead of just some guy at the front yelling commands.

Erica Dmytruk

We went to the optical department and the service was great. They had all the necessary covid protocols and we felt very safe and looked after. They had a good selection of frames as well.

Sharon Rowat

I've always loved Costco. This time I see they actually have a self serve section. Which means if you have just a handful of things you don't have you wait in those terribly long lines. It's fantastic. Love it!!!

S H

Shop under one roof... Excellent

Tom armstrong

Nice store . Friendly staff. Way nicer than ones at the coast.

rebelksc

The most amenable Costco I've been to... excellent parking [including a picnic table for a Covid-safe lunch] and very competent and friendly staff!! Pizza is a bit greasy; get extra napkins ✔️

Judy K

Great Friendly Service and Variety. *Wheelchair accessible, Electric Scooters available for customers. *Customer Bathrooms available The services available at this locatiion include: Pharmacy: ( Available to the public, No Costco membership required!) The lowest dispensing fee in this area. Supplements, OTC medicine, lotions, shampoo etc. Bakery: Large variety of freshly baked and commercial bakery items. Cakes and other items may be personalized and decorated to suit your needs. Butcher Shop: Consistently high quality Fresh Beef, Pork,&Poultry. OceanWise Wild caught Fresh Fish. ("Seafood Roadshow" featuring King Crab, Lobster Tails, Jumbo Prawns & Scallops available approx. every 6-8 weeks, check store for dates) Many Fresh take & bake entrees (Lasagna,Chow Mein, Seafood/Chicken Alfredo, Pizza, Marinated Chicken Breasts -Wings, Pork etc. available) Fresh Salads and Roast Chicken always available. Fresh Produce: Good variety of Canadian and imported Fruits and Vegetables always available, and many Seasonal options to choose from. Cheese and Deli meats': many varieties options to choose from. Packaged commercial foods: (both Fresh & Frozen , Boxed & Canned) Dairy, Yogurt, Eggs,Pastas,Pakoras, Ribs, Seafood, Pizzas Snacks, Candy and more. Household supplies: from Toilet Paper, Pet Food and Cleaning Products etc.. Hey Electronics: Televisions, Home Theater Systems,etc. Jewelry: Good Quality, Certified Diamonds & Gemstones ( limited display instore, check online for more variety) Tire Service Center: Sales, Installation and Maintenance Household Goods and Home Improvement items: Pots and Pans, Lighting fixtures and Bulbs, Flooring, Dishes, Food Storage options, Home Appliances (Fridge, Freezers,etc.. more online) Outdoor Furniture and Structures , BBQs, Storage Sheds, Camping Gear , Bedding, Clothing, Shoes and more. Books and Movies Optometrists and Eyeglasses: Appointments suggested, sunglasses, contacts,etc. Hearing Center: Appointments suggested, Hearing Aids,etc. Cell Phones: Outside Vendor (Wireless Etc.) Most Network Providers available Bell, Rogers, Koodoo, Virgin etc. Many Makes & Models to choose from ( IPhone, Samsung, LG, Google, Blackberry,etc..) Photos and Framing: Film development, duplication, framing (from Your Photos or a Catalog of Images to choose from) see staff for details. Other Home Improvement Services: *Heating and Cooling systems: Outside Vendors. Salesperson often on-site. *Custom Closets : Design and Installation *Drapery and Window Coverings: Design and Installation *and more, Check instore and online Snack Bar: Good options to eat before shopping! Seasonal Garden Center: Good Quality plants at Reasonable Prices *No Gasoline available at this location

Grant Bell

Costco is clean, well organized and tended to. Vast assortment of specific brands. You definitely should buy all your paper products here. Bread is also very affordable here. Some cons is the food is heavily dependant on America. Some things I'm surprised health Canada allows through. If you ever have a question, it's impossible to find the answer. Try membership services ?

Marc De Groote

Love this place great deals lucky I only go once every 2 months spend too much money too many great deals.

Tere Arboleda

They have the best chocolate birthday cake ever. It is so delicious, not too sweet on my taste. It is affordable too. I am so amazed with all Costco products mostly affordable. However, you may not go home spending 100 bucks.

Zelda “Sally” O'Connor

This Costco is a bit smaller than others but still has friendly staff, great selection and prices.

Ben Berland

Costco Prince George is awesome. Like every Costco you've been to, it has pretty much everything you need and at an awesome price. This one also has a tire centre, and a propane fill station. The propane is pretty much half off or better than most places in the city. The gas bar is once again the lowest price in the city, and I have been told that the PG Costco gas bar will be expanding with more pumps as well as featuring diesel fuel. Check it out!

Heather Thompson

Really like this Costco..always find what we are looking for and then some and always meet friends and neighbours .The store staff are always helpful and friendly.

shireen Harding

Just love shopping at this place.

Mason McIsaac

Great variety in bulk products at a great price and a small station with amazing food while shopping

Nicole Taylor

Its a nice Costco. Good selection of items. Saturdays are quite a bit busy but a good experience over all.

Fraz McAnn

,, I buy all my vegetables there and a lot of other things but they come in very big packages so usually last me a month and hopefully the food doesn't go bad in the meantime

Katrina Upton

Normally I love Costco however the last few times I have been in there it has been over crowded and the lineup for checkout has been ridiculous beyond reason. I would much rather wait outside especially this time of year to get into the store then have to wait in a long line inside of a store they insist on overheating

John Zukowski

Well a typical Costco, too much to look at and depending on the day and time too many people... But if you are doing a stock up run, this is the place. Small food court with public restrooms "membership required" ...

Chris Keim

Great store as are all costco stores I shop

Ted Newell

On the groceries: If you possess a large freezer and/or a large family, Costco is for you. Be prepared to have an inventory of your groceries at home. Since the government tells us to stock up for 72 hours just in case, maybe that's no bad thing. If Costco stocks your favorite items, you can't lose, but if you like a variety to choose from, go elsewhere. On pharmacy, optical, hearing aids, electronics: the savings pay for the $60 membership rapidly, maybe instantly. If you want to be in with both feet, do the $120 level and get 2% back. Having that 2% incentive will take you back to the store regularly, I m guessing. On the membership process: always seems to take a while (I ve done it twice), so give yourself 30 minutes.

Ben Kayfetz

Cleanest and quietest Costco I've been to. It's almost worth a trip out here even though I'm 10 minutes from the North York location.

Angela Jeffery

It's Costco. They had lots of packers so the line ups, while long, went quickly.

Todd Berriault

Love this Costco location. First time there today and will be going back every time I'm in the area. Just flowed in and out of the store without running into too much traffic inside or outside there store. Great experience !

Elsa Gurton

Clean, organised, safe during Covid.. people distancing properly, etc.

Alexandru

Amazing place to get those bulk foods/products!! Costco is the place to be at!! Absolute no hate needed for this wonderful place!!!

Robert Ramsdale

Well stocked and well priced as always, with short line ups. Prevented from purchasing essential in stock pool chemicals courtesy of provincial restrictions however. Calcium hypochlorite isn't recreational when it comes to preventing algae growth in 80,000L of water.

Adrianne Faris

Love this store. So much variety and great prices. Not as busy as the Barrie location.

Caleb Seel

Crazy zoo with all the toilet paper gatherers but props to costco for keeping the shelves fairly well stocked, the building clean, and all the lines moving efficiently. Glad to see they can handle when things get a little out of hand.

Lilda Mull

One of the better Costcos I've ever been to. Well signed, always friendly workers who are happy to help, excellent customer service overall. It isn't easy to find workers on the sales floor but when you do, they are helpful. Food in the food court is good. Propane refills are fairly quick & again good customer service. Not usually a very packed location so you aren't feeling trapped by too many bodies around like the Barrie location.

Dan (XPSinAlpha)

You can get almost everything you need here. Never had a bad experience. Prices are good. Quantities are...excessive. a good place to go if your stocking a supply.

Danielle Kehoe

Very crowded and busy, but lots of checkouts open, didn't have to wait in line

Josh Marksman

Super fast experience now that there is self serve. Great store, they made things look super convenient now inside. Great location.

Kevin Wilson

Gets crowded but that's because good deals are what it's about. I've bought food furniture ,cell phone, monitors, hearing aids and lots more. Service is excellent. I try to buy what I can in Parksville, but my pension doesn't go very far, so I have to shop around.... Costco is a big help.

Olivia Stewart

Great parking, clean building, a lot of options but less organic products than the Barrie location. My only complaint would be the staff- they are not as friendly (some are rude) as the Barrie location. Perhaps the staff need some training on professionalism.

Dan Watt

Costco is one of those stores I need to set rules for myself when I go shopping. There are so many things I "need". There are lots of staples: organic greens, peppers, and apples, as well as cheese, especially the Beemster. There are also the things I don't need so much but really enjoy. And I'm starting to see more niche products too, like gluten free and carb reduced. Good job Costco!

Diana Su

Typical Costco, although it doesn't carry a lot of the stuff I normally get like: salsa, molinaro's gf zuccini pizza bread, Riviera yogurts (both kinds). Covid update - no personal shopping bags allowed

Jared Murray

Costco is great... But the customers are the worst!! Learn how to use a cart! Parking? Make sure your premiums are paid!! If you've ever been to a Costco... Any Costco... You already know this.

Dean Danchuk

We shop at costco twice a month We can usually get our meals set up for a week or two. Good quality merchandise Great quality meet and produce

Darlene McBeth

Love this Costco because they are very very helpful and patient with seniors too.

June Emerson

It is such a pleasure to shop at a new location! Plenty of parking, clean and well stalked location. Not to busy during the week. Good instore specials.

Scotty Brownie

Got some stuff and also a berry sundae to go Yummy

Rosetti

Everyone loves Costco. This one is one of the newest ones, and super clean, tidy, and convenient. Nothing special - Costco is Costco, but newer ones are worth checking out.

Allan Jansen

Well stocked and clean, helpful staff as well. Not all Costco stores carry all products, but because of it's size this location has almost everything you might need.

Mathew Szarka

Great prices. Staff doesn't make you feel uncomfortable like superstore. And there is the food court with great chicken strips.

Tania Orou

Thank you to Kim who I believe NIS.one of the supervisers at the st.albert Costco. She really helped turn a bad situation into good. My husband had forgotten 2 milks and a watermelon in a cart and by the time he got home he noticed it was missing. He called and they said it wasn't returned so when I dropped by costco about half an hour later items were still not returned but kim helped turn the situation around and gave me my two milks and watermelon. Yes it's unfortunate that people will have the tendency to just take something they didn't pay for and it happens where people forget things but people like Kim who help those victims and turn the situation around I am very thankful for.

Henrique Soares

Absolutely worth the subscription for the gas price olone. Warehouse has a great selection of products and prices too. The place is usually packed with people, but lines move at a fair pace.

Steve Armstrong

Busy on the weekends. Not so bad though the week. Hot dog and fries are cheap and tasty down side is sometimes the wait can be extremely long

Kyle T

Was organized well, except for one arrow location that had me trapped momentarily.

John Stirling

Although it was busy .I was only in line a short time . It was easy, pleazy . Read my new book The Last Pirate 1 ln Amazon

Cliff Crispell

Filled 4 propane bottles did our shopping cashed our rebate less than an hour. Staff always ready to help when asked.

Shannon Rhyner

These folks are stringent with rules and I appreciate it. One must show membership when entering and must follow covid rules, and they make sure you do! Great job team! The store is very well organized and clean.

navid habibi

you ask the front door for mask as i forgot in car and car far as costco busy , she say you should have yours, and when you complain to the MANAGER instead of apologize he say yes we should not supply with mask, next visit ask for lysol to clean the cart seat for kid, she say why???? all costco offer at the door with out asking ,even if you need mask they give you with out arguing,, i will not back to st.albert costco

Joel Gallant

While it may not have everything that you need and at the price that you'd expect, Costco has been virtually our only spot to get groceries and other things needed over the last 20 months. Having the Executive Membership over the pandemic has paid for itself as we would often pick up odds and ends for the family when we would head out!

Krystina Simpson

Prices are really high and I've found the produce to be lacking in freshness. The spinach wilts faster than most grocery stores and the apples are often mealy.

Jerry Hawkins

For anyone even in the North end of Barrie, this is the Costco to head for! 2pm on a Sat and I feel like I've snuck in after hours, no line at cash just walk up and start unloading!

Micki Middleton

This Costco is always a pleasure to visit and check out is smooth and quick

Elden Faulkner

Here again today on our way home from the lake. They have installed a self-serve kiosk in their food court. Wow. Four minutes to get our food for a family of five. Well done Costco! I hope this will be added to our home Costco as well. Great service. Fantastic value. The lowest fuel prices around.

charleneshappy@gmail.com Wakeandbake420

This is a big store . Always happy with the friendly and helpful workers

Roger Lowe

Love this Costco. Much bigger than the Barrie Costco and they carry more products. Friendly staff but wish they had self check out.

Viraat BK Thammanna

Unfortunately they have such bad policy of letting 1 member-customer buy all their stock at one go when items/merchandise go on sale. Other members strongly felt it is not fair. Not everyone can walk into Costco as general customer. One must buy it's annual membership in order to shop here. In this case all the members must be treated equal by giving sale opportunity to every member instead of letting one first-come member grab entire lot of sale item front of other members who were also interested to buy for them/family members. This is total unfair method of business practice when its memberships are sold and not give equal opportunity to every member. Their competitor The Real Canadian Superstore which sells no membership and allow general public to shop there has the ethical business practice of limiting 2 or 4 items per customer when they put out their items/merchandise on sale. We also noticed that Costco Avocados quality has been significantly going down since many months. In other hand Nuts & Mixed Nuts suddenly went up by $5 a bottle than later reduces by $1. We just noticed these but may be others might have noticed many. When Costco makes millions of dollars in profits hope they also equally takes care of their member-customers interest and well-being. In general Costco has best return & warranty policy. I care for Costco (good customer complain) so I wrote this review so that some one responsible in their management bring out better and fair policies.

Shelley Quesnelle

Costco is good as usual..service at cash a little aburpt.

Roly Wight

Friendly staff lots to choose from

Christopher Harris

Great prices. Best for large quantities. Self checkout provided which speeds up check out time. But parking lot fills up fast. All in all a great experience at this Costco location.

Richard Wesley

Out of the thousands of people who enter this store daily only the Natives are stopped at the door and asked to see their cards right away. So many others could walk in and they'll spot a Native and pull them aside.

melissa jack

love shopping here jus the right sizes of bulk to last me the month or till I go again the next time

Stephen Lam

I buy everything from Costco! Great place to get everything even glasses, and tires!!

T Rey

A large store with many big things. A great place to restock the ranch that I don’t own. The prices are great… but the plastic packaging is a little catastrophic.

Mary Jane Lawson

Great store and very clean and organized. And the people are very nice :)

Ty Hunt

Location is always busy, but never have a issue finding something.

GWoo

This is the best place for buying grocery, fuel and other items in Northern BC. The best thing is they have diesel at the pumps.

Susan

Good location excellent parking and helpful staff. They work quickly and are always friendly. Can’t really ask for better than that. ????

Kev P

Awesome customer service in the tire department!

scott hundey

Marine deep cycle 27's with 6 hundred and something cca For 149 Hard to beat

Anna Greig

Costco products and prices are hard to beat. With my business, I have to buy in bulk and it is one stop shopping. The staff were helpful and friendly. The crowd/COVID control was in place and I didn’t feel crowded. I had a full cart and they helped put purchases in my car. I had gone for one specific item and came out with a trunk load of deals!

Judy Bettman

Always a great shopping experience. Very friendly staff and quick moving lines

6Nmotion

Easily my favourite Costco in the area. It’s well stocked and organized. Looks clean and people are friendly here. The food court is also clean which makes it more appealing to have a snack here. Their food is always fresh unlike the Costco on Yellowhead and 149 avenue.

Jason Grant

Costco has some deals. You have to be careful, it’s easy to over shop.

Katherine Bennett

Kirkland brand products are a great substitute, I would recommend them. Great location, gas bar, food court.

Doug Walsh

Amazing job to the cashiers and helpers. We were at the dairy section in line and we made it to the front of the store in about 10 minutes.

Chris Ehhh

I love Costco St. Albert. People are nicer. Far fewer people..and I did see a TV i liked. Might be mine ... Thats about it. Well stocked, clean, neat. They're right on items people put anywhere when they dont them.

Olga Onegina

At that time of year I found many good deals for school: discounts on school supplies and school snacks (no peanut). Good prices for books.

Travis Mason

Costco is Great! They have a Good Assortment of All Sorts of Different Household Items and Groceries. There Online Site is Great Place to get Deals and Delivers. Also their Return Policy is Next to None the Best, Easy! 5 Stars.

* Dare Bear *

I used to enjoy this Costco until I encountered Naomi Justin and Lidia horrible horrible rude people and they should not have Jobs in customer service. I have so much anxiety to come to this location now and it's all due to their own mess ups and disrespect ???? never have I ever been somewhere with such drama people.

Roma Shmedryk

Great store and it is never too crowded

Ash Vickers

Good parking lot, super friendly staff and the lines move really quickly even if it’s busy. Great service!

Michael Maier

It's Costco - pretty much has everything you would expect a Costco to have. Getting in and out is very easy given the location. Parking and gas are very accessible. It can get very busy at times, but it is large enough that you don't notice. The tire centre has always done good work for us and has things finished when promised. There is a Costco liquor store on site for those needing to forget the pandemic.

April Courtoreille

I love the lay out of this store and most of the time I find what I'm looking for. The one thing that irritates me and upsets me is how shopping carts are left in handicap parking and in the designated zones in handicap parking for wheelchair ramps. Cart collectors do not empty these spots, they see them and keep on walking. It's very disheartening to see that not all customers are treated equal. I have witnessed this many times at this location.

vicki chen

Usually good but the return staff is sometimes not helpful and friendly.

Dom “Skoooch”

Much less busy then Barrie's store

Kimberly Ruthven

Staff member Mark was extremely helpful and delivered amazing customer service. I bought 18 shelf units. He helped me through obtaining them as well as loading them into my truck. Super awesome service ???? Thank you Kimberly

Nader Hallak

Great location with different variety than the rest ????????

John Palermo

Love this location. Not overcrowded, plenty of parking always available, easy to get through aisles, and has everything I need. It’s worth the drive there.

Adam Jacobsen

Always great prices and awesome return policy. Can get quite busy. Best times to go alis within the hour before closing on a weekday.

Lucy Goguen (Scry Solutions)

Clean and spacious isles but there were no coats or boots for my grand daughter. So this isn't a one stop shopping experience which I was hoping for.

Pam Rico

Very very helpful, I was so tired from being on my feet all day and wow the service was amazing, the cashier took sympathy on me and said let's get you out the door quickly.. thanks

Kelly Armstrong

Awesome store. Very clean and great customer service

Debby Kronewitt-Martin

The store is wonderful EXCEPT, they keep moving some products around. It is one thing if the fish isle is one isle over. You can still easily see it. It is fine if the pop isle moves over one isle...it is large and you can see it. Fine, move the tomatoes and onions..they are still in the vegetable area. However, lately they have started moving individual products like canned tomatoes and bags of popcorn, in totally different locations very frequently. I have even asked staff if the products are gone and they say they know they are in stock but they can't even find them. I have gone to four locations where I found a product before and it isn't in any of them. This is extremely frustrating.

FlyingSpirits-P

This Costco is not as busy as other ones I've been to and it was surprisingly easy to walk around in, and plus there were more supplies for things I normally couldn't find or they were out of stock.

Monique Majid

Staff is really organized, friendly, and helpful. Always new products, and great foods to try. Bought these burgers from the keg, and pizza delight garlic cheese fingers for my teen boys. They really love it. I love all the fresh fruits, vegetables, and fish. I am never disappointed. Remember to wear your mask.

Kaitlin Troy

Very reasonably priced long lasting flowers. Variety to choose from.

Andreas Lenze

Brand new store, layed out in familiar Costco fashion. Easy to get to from Hwy 11, and not as busy as the Barrie location!

JaxTheCEO

Great place to shop for large portions but it always cost you at least 400 bucks just to get out that door. And then you got to go to Superstore or save on foods and spend another 300 bucks for the other items you need.

Doug Gale

Costco is Costco they have a gas bar as well and the cost less liquor is just around the corner

Cathie Good

Only 3 regular cash registers open and four express. Bad scheduling to have more express open then regular. Lineup took forever even store was not very busy.

linda Leapyear

The “employee of the month “ was apparently packing my groceries ???? had to ask for my items to be packed in a box! He was more concerned about telling fellow employees about that his tictok page was going crazy! How about you focus on customer service instead ! I was insulted by his manner and that he didn’t have the intelligence to pack groceries to make it convenient fir his customers!!! What a loser !!!

Jeremy

I understand the long line ups to limit the amount of people in the store, I truly appreciate the staff doing there best to keep everyone safe as possible. We forgot our card and only had our online Costco membership with us, so I asked one of the employees while we stood outside if this was good enough to get in to shop, he said no problem. so we continued to wait outside until it was out turn to get in. When we went to get into the store the greeter made a huge deal about the card and told us to leave. So I tried to explain what we were told and she only continued to get madder and eventually we just said screw it and left. I am not sure what is happening to customer service in our country but it is truly starting to fade away and is very sad. If you do not like your job then please ask your employer to put you into a different department where you do not have to interact with people.

David Findlay

Was here late...after the supper rush. No free food, but to be expected. Easy to find parking spot. Gas pumps weren't busy. Most of this is probably due to the fast that we were here 1/2 hour before closing....but it was actually nice. Staff was great.

Art Breakenridge

I love Costco. Always great prices. The Best return policy anywhere hands down.

Grant Bertrand

This is a very nice store will lots of space to without crowding carts between displays.

Holly Cascone

At 3:00 there were no line ups to enter or to cash out. Relatively quiet day

Doug Bonner

Can find so many needed items from food to clothing to electronics and all at reasonable prices. I love the precooked bacon they have and would go there just for that. St. Albert location also sells propane at super affordable prices. Well worth the cost of membership.

Natalie Dinis

I love that they are putting extra people in the stores just for questions...where's this stuff...so helpful

Beth Lee

I love Costco. Don't get me wrong but why at 4:00 in the afternoon on a Friday at Christmas do they not have all cash register open. It took me longer to pay than it did to do a large shop.

Kate Hawthorn

Nice and quiet but some empty shelves. Wasn't able to get everything I went for.

Tyler MacLachlan

Best Costco I've been too

Dirk Hofer

Staff helped to find odd items and people were respectful of personal space and mask wearers

Christine Irish

Went on a Saturday and it was busy but still easy to shop. The Costco in Barrie, Brampton and Newmarket are so busy that you have a very difficult time getting around the store to shop. It is very frustrating. The Orillia store was awesome to shop in, it is definitely my store of choice.

TJ Peters

Best place to grab a hotdog and drink for $1.50 Lowest gas prices hands down in town Very nice and helpful staff

Eric Nadeau

Change my tires in 1h like they said...excellent service!

Wayne Hilsendeger

Very busy, long lines at the check outs, no rye bread, but gas bar attendant rocked!!!

Rick Kilby

Amazing customer service. They diffently have a business that exceeds other like minded stores. If we were to implement this type of service.It would be a huge benefit for Canada to draw industry here.

Amar Takhar

To the racist Welsh employee who racially profiled me. No that is not ok that you attacked me because of my skin colour. It doesn't matter that you got the wrong guy. I do not accept your apology because you did not admit that you were wrong. You profiled me and you wouldn't accept it.

Roberta Sanderson

Very fortunate for the quick check out

Karla Ritter

Well first off we got gas in the PG fueling station and were overcharged 9.03 litres because our vehicle only received 60.0 litres!!! These pumps need to be recalibrate and we should be refunded!! Also our chicken strip meals were cold and old. Food was terrible ????

Lauren McDonald

Usually never super busy and has self checkouts available if you only have a few items.

ardith Needham

If you like lots of variety under one roof this is the place to shop. Great bakery. Awesome meat section . And veggies are kepted iin a refrigerated area to maintain their freshness. Lots of free samples. Large selection in clothing. And if you love hot dogs and big ice cream cones this is the place to get them at very reasonable prices

ABDUL BAZAZ

Best place to go shopping save money

Phil Brasson

Hats off to Scott who goes over receipts at exit. Spectacular attitude/energy/service!

DWAYNE MANN

Had everything we were looking for. Going through checkout was very quick.

Denise Richards

I am so thankful that Costco finally came to Orillia. Wonderful helpful staff who actually look like they enjoy working there. I think that I was one of the first customers when they opened to go to their hearing aid center. Had been putting off getting hearing aids for a long time. Silvia the clinician with her professional, caring help finally came me the confidence to get them. She explained every step of the way with humor and insight as to what was making me nervous. Highly recommend Costco, the Hearing Center, and the optical center.

James Neville

Busy time when we were there but, well organized check out placing system had us checked out quickly.

Jim Arnold

Great selection of products. Although the store was busy, the wait at a check out was minimal.

Mike Daw

The store I hate to love. You can't beat the selection under one roof, and good prices,but you need to buy such volume. I usually shop more local with personalized service, but once in a while.....

Carolynn McKinnon

We always get good value at Costco. This week they had some great deals on gardening needs. I got a 3 pack of re wave petunias for 10 bucks. They look great!

R W

I just went to buy 30 count chicken wings at the food court a 30 pack chicken wings are half the sizeed wings they used to be near month or two ago and I gave it back to the lady at the food court she threw in the garbage rudely and then basically told me abruptly go get your refund yourself I don’t think rude employees should be working at Costco when they’re grumpy they should be disciplined Forgot to mention The dark blue shirt heavy set lady was salivating disposing the well covered wings into the garbage to retrieve for later consumption it seemed since there now cleared for a refund . The food court supervisor looking over her as well . Also when I inquired for a fresh batch initially, she said ‘ you will get the same ones if you want fresh ones ‘ I Took up with the front end sup supervisor on duty and she didn’t blink and eye and refunded me . It was close to 2 pm and those wings needed to be disposed .the crafty women seemed to have picked me as victim and surprised that I didn’t comply . Front end sup made sure she would take it up with her and asked me to get a fresh batch and I said the women threatened to give me the same ones also .she was surprised that the food supervisor was overlooking the heavy set blue t-shirt lady and approved this customer service . I wish I had there names but front end knows now !!!

big raver

Most incompetent costco I've been to. Was told by multiple staff to that I could by propane at check out. Then after waiting in line for over 45 min they tell me that it's somewhere in the store and I have to go find it. Absolute worst customer service for a PAID to shop membership. Youre better off driving out of your way to go to a more trained costco

Henry Hampel

I love costco. Even though I've gone many times before this is the first experience where I finally signed up. The staff who signed me up was amazing in helping me choose which card to get and gave me updates on incentives. Overall I enjoy coming to costco for a variety of items. With living so far away it's nice to come shopping for wholesale items once every few months. You have to be careful though not to get entranced by all the things but if you find things on sale and that you'll use. Costco is amazing for that.

Jessica Brown

Great store but I think the staff need to back off on pushing their credit cards. I'm wearing a mask. They're wearing a mask. You have to lean in too close to understand each other. Keep transactions basic at this time and give me my space.

Charlene Munroe

Love the bulk buying products. Clothes.small take out booth for fast food.Good prices

Damien Lorie

Great Costco out of my way but I prefer this Costco seems to always have what I need and the meat department always seems to always be stocked great

JT T

I went to Costco tire center because of the cheap price. I was getting them to put tires onto my new summer rims. I left the rims & tires with them when I picked up the wheels they now had damage scratches and a small chip in the paint on the rims. They clearly don't take care of the customers parts and lack pride in their work.

Christine Cybulski

Love Costco!! You can purchase everything and anything there. Their meat selection and fresh fish is really good. Great prices and selection! Produce is always fresh! Prices are lower than the grocery stores

colleen hughes

One of the nicest Costcos I've been to. Clean! The clothing is kept under control (no piles of unfolded mess). I can always find parking and never wait long at checkout.

Jordan Somerville

All good as usual ... I wish I could find staff ... Great job ... Costco

Truthful Trudy

Nanaimo Costco is my happy place and therapy shopping location. Staff is great there and I love the cheap hot dog as a cheap lunch Parking lot is great for the spacing in between cars also I buy a lot of stuff there and the exe membership totally pays for it’s self. Saved a lot of money on clothes there also Pharmacy has also been helpful for emergency refills my my family doctor left me high and dry (long story) and I needed meds badly

Doug Miller

Well worth the membership. I don't find it unbearably busy where you can't move. The check out lines go quick. Staff seems real happy all the time, must be a good place to work. I buy most my meat here because it's cheap. Only 4 stars because they don't sell Kraft Dinner.

Chantale Dionne

Bought a fridge very excited to not have to wait 6 to 8 weeks like any other store.

Edward Berry

The staff has taken a turn for the worse, even calling the store you get poor customer service. I was looking for a item and the person who answered and some what helped was rude and very blunt. So thought I'd call Saint John Costco and Fredericton to see about stock and the customer service was like night and day. Friendly and helpful the person at Saint John even went as far to see if the warehouse had scanned the stock in the computer of the latest truck. I know times have been rough on everyone but hey if you're having a bad day no need to take it out on the customer.

Sandy Belley

Great store for the most part. Bought the shrimp salad yesterday that was on sale and the shrimp was moldy. Not good Costco. Should check your food more carefully!

Larry Asselin

Crazy busy with the check out line right to the back of the store. Staff were great and had us checked out in no time. Very efficient

Christopher Prest

Best selection out there friendly staff and very knowledgeable about their products and prices. One of the best stores, your in and out before you know it with the speedy checkout service. Only problem I have is so many people at a time, can seem chaotic but when your home your glad you shopped there

Emily Boeder

Friendly staff, lots of selection and the gas bar is 10¢ per liter cheaper then normal gas stations.

James Dorsen

Very unprofessional behavior in the pharmacy department. A young lady named Kat was very rude, and unhelpful. She didn't have the answers to my questions, and was very condescending when speaking to me

Bud Layla Johnson

One of the worst costcos i have ever been to by far the worst costumer service and all around attitude. I used to like costco until i came to orillia...

Melissa Mackay

May 2021 Very busy with the new restrictions. I was there at 8am and there was a line up passed the liquor store already. Line up inside was the same. Couldn't say they were ready for the crazy not enough cashier's.

Rita Lee

I like Costco because its good price and good product quality. I am the one responsible for the grocery shopping at home so I usually go there every week. It was a good experience for shopping there because there are a lot of choices. However, today I suffered a bad costumer service. The cashier lady even was yelling at me. I understand that under COVID-19, there are more rules and people may have bad motion. But if you are not feeling happy today, go back home, yelling toward the wall rather than any customers. I absolutely don’t want to suffer this so I’m afraid I may not come back to this store again. I’d rather pay a higher price at other stores than getting bad attitude and had a bad day. Final words: Awful cashier! Gosh!

Marjorie Goodwin

Didn't shop just picked up a membership and learned about all the benefits of being a member. It's a great program and even my reluctant husband walked out impressed. I think this will be a great partnership. Can't wait to go back.

Cynthia Hornbeck

The staff here are remarkably compassionate & kind! Someone stole my wallet and keys in the store (do not leave those unprotected!) and they did everything possible to make sure that no one used my card and that neither wallet nor keys left the building, taking care of a very frightened me the whole time. I got everything back (except some petty cash) with their help.

Barry McGee

Costco is consistent in their operation. Usually well stocked with relevant products. The self checkout was a nice addition.

Bruce Garratt

I always go to Costco in orrilia your always in and out fast thank you for your good services Costco

Robert Corbin

Costco is that great place you can go to for merchandise at prices that usually beat those of other big box stores, with food court prices that haven't changed much in over 30 years. Employees there are knowledgeable, and the selection of free samples is usually on point. Only 4 stars due to the price of membership recently increasing for the first time in my living memory. Otherwise a great place with superb quality.

Riskofignition

As a family man, this is my favorite place to shop. Employees are friendly, product research is second to none. Because of that, return policy is the best, even if you don't have the receipt.

Janice Lane

Great staff! Our favourite Costco!

Doug Duffy

During the Christmas holidays I had a set of freshly painted aluminum rims (just balanced) at costco. the rim's/tires were painted within 48 hours cured and kept in a warm place until being balanced. when I picked up the wheels they were wrapped in the plastic and handed to me with no invoice. When I got home I unwrapped them to find the paint was removed on the face of one of the rim's. the spots on the back where they had to sand to poorly install megnits that I had to press back on I understand because they need the magnets to stick. when I went to costco to ask about the issue first I was told it was just dirt by an employee then i asked for the garage supervisor and he said "yes i know these rim's, they were painted and poorly done the paint came right off the paint was so poorly done it would not last the winter" I asked how they prep the rim's and I was told "we use break clean and sand the spots where we put the magnets". The mechanic then thought it would be a great idea to let me know he had been doing this for 30 years and I don't have the experience he has. This was a very pleasant experience and the rim's still look as good as the day they were painted.

Claus Schlueter

As usual, lots of good deals..and the staff is helpful....but as often happens, you go there for items you have become accustomed to, and then they stop carrying that item, ie :bulk Splenda in a large bag ( they now stock only the individual satchels) so, like a good friend who's always late: you can't rely on them. I'm still upset that they stopped accepting Amex: for the longest time they pushed Amex cards aggressively, now the won't take them at all. Don't want to deal with Capital One. Can only use debit in the store, so we buy far less there than we once did. Oddly enough, we can use our Visa card online, but not in the store ??

Leslie Cortner

Placed limits on milk and eggs..other places should of done so.

Tbg_83 _

The service at Costco is always excellent and you are always treated great especially at the hot deli/food court. Amazing!

S. B.Dreams

Mostly great. Watch out for their mushrooms. Four pkgs in a row were moldy the same day I purchased. I DO wish they didn't move their stuff around, although, I understand why they do. The BEST tasting/quality roasted chicken, AND lowest price u can get in a PG grocery store.

Carmen Yeo

Quiet. Clean. Great helpful staff.

Pauline De Leon

I love love love this location. Everything that you possibly need. Great prices. Friendly staff!

Victoria Lopez

Worst customer service at the membership counter. Waited in 2 lines in an attempt to renew, gave my ID, was told I couldn't renew because the ID and account address didn't match. Manager got called over, I rattled off the entire address on my account, manager said it was fine as my picture and all other details matched and it was "clearly me". Informed them I needed to update the account address but with a dead phone I was unable to pull up a bill to show proof. Manager said not to worry about it and walked away, only for me to be told by the customer service employee 5 seconds later that she couldn't change it without proof. What a waste of 30 minutes.

Miriam Handley

Not our best visit this time around. Cashier double charged us on a couple items and somehow failed to put the tray of macaroon treats through with our order. Didn't notice this until we were at the vehicle. Better luck next time I guess!

Heidi Leno

Great Hearing Aid Centre. Everything else is great too. Love the layout. Easy to navigate.

Heasoon Kim

I thoroughly enjoy the service. I will be happy to recomend it to anyone Especially enjoyed the lunch that they provided. Very nice I love it

Elizabeth Dallorto

St Albert costco WORST FOR updating computer....SAY THEY HAVE ITEM YET YOU GO THERE NOT AVAILABLE ...tired of making wild goose chase trips ..do you actually post negative reviews

Ayla Meagher

Kyle, Stephanie, Nikki and Josh were so helpful. We had quite a few issues regarding our TV, which resulted in us having to return the product many times. Each time, all of these employees were understanding, helpful, and polite. I will now not go to any other Costco, even after all the issues we had regarding the product, the customer service from these employees did more then make up for it.

Dustin Reid

Busy at times, cashing out can take a little while but great selection and worth buying a membership just to save on gas

Joe

Nothing but incompetence and lies. Save yourself a lot of time and get your tires put on someplace else. I ordered tires for my truck, I talked to The Costco tire team on the phone three times before I came to get my tires installed. The first time they asked for the make and model of vehicle and then the size of tire I wanted, they didn’t say anything about not being able to put the tires on the truck. The next two times I called, I made sure to mention that the tires are a little bit bigger than the original ones and again they said that wouldn’t be a problem. I get up to the store check in and start shopping when I get a call from the tire guys saying that they will not install the tires on my truck because there is a 0.4% difference in the size. The overall Difference in the radius of the tire is only 1”. I understand they have a policy, I am not upset that they couldn’t install them. Had I know they couldn’t install them I would have went someplace else and not planned my weekend around getting tires put on at Costco. I am upset because they told me they would put them on when I talked to them on the phone All three times but refused to put them on when I was there. The guy at the tire counter said he was a manager (I later found out he wasn’t. He’s just a weekend warrior who thinks he’s more than he is) he was very unfriendly to the point of almost being rude, and that was just checking in. When everything was said and done and they refunded my installation I went to get my truck. I went around to the door and the guy that took the tires out of the back of my truck had them all thrown inside on top of everything else I had in the box. I think he could see the shock/disappointment on my face because he apologized and said he didn’t know how I want them back in, he then walked away to the tire machine and started chatting with the other employees there leaving my new tires on the floor beside the truck and my old ones thrown loosely in the truck. I was going to say how about you put them back in the way you took them out but I didn’t think it was worth it. I ended up just unloading the tires that were already in the truck and putting everything in myself while the tire employees got caught up chatting amongst themselves. What a horrible experience, I will never get anything done at their tire centre again. I called the store on the way home and the manager is supposed to call me on Monday or Tuesday. I am not sure what he is going to do but this is completely unacceptable. Most companies, when they make a mistake, make it right. This Costco just told me that I couldn’t have called and they have no idea who I was talking to if I did. Instead of making things right they just left a customer out in the cold. So he basically told me that I was lying and never called or some stranger walked behind the tire counter, answered their phone, and gave me incorrect information about the tires. Seriously, what a joke!

Lori Newton

Great, cashier lines moved very quickly ????

Mary-Anne Hanratty

I really like this location. It is steady but not insanely busy. The service is always good and friendly. The store is clean and bright and I like the layout of the parking lot; safety was definitely considered. The one reason that I didn't give this location five stars is that they refuse to cut your pizza slice in half unlike other Costco food counters. They say that it's a cross contamination issue ahs have been a little rude when asked. That makes no sense to me since they had to cut it in the first place. Have the person that's already working with the food take it back to.where the pizza cutter is and cut it. The piece is way too big for my toddler to manage and cutting it with a plastic knife and fork is messy and wasteful . I also love the prices at the gas bar.

Danielle S

So I was picking up my Rx's at Costco and they had told me they would be ready hopefully by 4:00. I got there at 4:30 & they still weren't ready. I have no problem waiting. To some of the other people in line, show some patience. They are doing the best they can & doing it and being kind and compassionate. They have triple the workers and are getting Rx's faxed in from all over the place. They are getting slammed. I get you might be in a hurry but taking your frustrations out on them doesn't make it any better. Well done Costco pharmacy workers!

Larry Walker

Phoned long distance to enquire about their "ink jet cartridge refill program" phone rang and rang and rang......no answer. Respectfully recommend they hire more people or train their existing staff. Do not think I will be bothered using this service anytime soon.

Scotti B

Getting better but the unforeseen rushes of customers can cause delays. Orillia is the best Costco I have seen.

Barry Linkert

Very good and not too busy before lockdown.

Cherie Appleyard

Great store for my family.....wish there was one closer to me though....either North Bay or even as far south as Bracebridge or Huntsville......we live in between

Justin Walker

Awesome service and really good food

Bill Graham

Always love it there, love the free samples so you can see if you like'it before you buy it, love the different variety of foods and all the electronics great all around experience!

Sandy LM Buckley

Love the employees, always helpful, lots of choices for stock, and always new items being introduced. Great Place To shop.

Sheila Olson

Costco is good the only thing I don't like about it is it doesn't have enough lactose free products. Superstore has lots more and if Costco had more I would not have to stop at Superstore on my way home.

Ty Richardson

Costco is a great place to shop. This one has the best experience by far. Great customer service and great shoppers put this Costco as my favorite to utilize for all my pandemic shopping. Costco can be a difficult because of its great deals its highly frequented especially during lockdown. But I was surprised to be greeted with such kindness calm and respect from staff as well as fellow shoppers. Thank you for such a relieving customer experience.

Steve Catt

Costco is always fun to hunt for bargains, sometimes the crowds can be insane and some people don't know proper cart etiquette and end up blocking aisles and whatnot but if you get stressed, go grab the best hot dog deal out there

Hannah Evans

Had the worst experience. The cashier Patricia and the supervisor were very condescending and rude. I would reconsider the staff choices. Not only did they argue, they also contradicted themselves multiple times in their argument. Got let in using our friends moms card after they checked the photo on the back and they tried holding the card since we got let in, by their staff. Worst experience with a business I have ever had. Don't yell at your customers next time and turn down that attitude. Thanks.

Ryan Voisey

Just called to inquire about a generator. There horrible answering service has no department option for general inquiries and no department for generator like products. There is no previous menu option so I chose admin, which rang many many times just to take me to the original menu so I picked a random department I believe was baking just to have it ring a few time and then literally the computer said goodbye and ended the call. This took place over 4 phonecalls with zero results. Far from impressed. This is not customer service and I will gladly spend double the money elsewhere just to not purchase from them.

Sean Kilambi

I am always lucky to get stuff in Costco Orilia whereas the stock is not available in other Costco's

victoria smith

This Costco has to be one of the best I've been to!! Very organized and loads of everything

Keith Forbes

Great place to shop. Get your hearing and eyes tested. Get food to eat. Get photos done. All in one e place

Laurie Lacroix

Always a good experience. Always very happy with my purchases. Staff very friendly. Store is very clean. Try to get more dried cherries. Last 2 times I went you didnt have any.

Garth Zutautas

Paid $60 Cash to renew my card only to find out my next visit that my card was still expired. Management was really rude to me about it and nothing was resolved.

Dawne Fowler

Way too many people. Super busy but fast checkout through pharmacy. Gas prices lowest in town. Lineups not too bad.

Jennica D

If I could rate one star I would. WORST CUSTOMER SERVICE EVER don’t go to Costco Prince George EVER

Klondye Furrer

Wonderful assortment of wholesale Products and Groceries at Excellent Prices ????????

Susan Turner

Busy, but better for larger quantity. Anything to save money these days

Leslie Adams

Best Costco I've been in, ever! It's a pleasure to shop there & the staff are amazing! Highly recommended!!!

Cathy Burton

Parking and access in and out are well planned and easy to maneuver. Store is like most others but washrooms are closer to the check out which is really nice!

L. Grant

It's Costco! Lots of stuff, no help but it's not a full service box store. Good cleaning and C-19 protocol. Customer at this location since '91.

Pierre Marc-André

On 3 separate occasions, I bought the Ready-made Taco kit, and the cabbage seems to have gone bad. Really awful smell and had to throw it out. Please please please put fresh cabbage into the taco kits. I called and informed before, but it seems to have fallen on deaf ears. Cabbage goes bad very fast, so please put fresh cabbage in these kits, so they don't go bad well before the expiry date you put on the plastic boxes. Merci

Luke HILLIER

Staff at cash were rude. I've shopped at Costco for years and many locations and never had a problem but this location honestly was a bad experience . First time here and the staff need some training. Only come back as it's convenient when going north.

BadAzz BossMan

Has to be the best french fries/ poutine offered by Costco. Staff is good except for the old lady who gabs too much instead of answering customer inquiry.

Lori d

I consider costco a necessary evil. Hate going there because it is always so busy, although it isn't as bad since they put self checkout. But you can't beat yge prices

Kelly Rogers

Way too many people in the store..one of the supervisors working the cash lines telling people to move in closer..stupid..I will continue to go to the Barrie location only!! Way more friendly in Barrie as well!!

Joslyn Scopie

Love the place I lost my phone at the cash went back and thankfully the staff had it ...all in all always a great experience

Amanda Macy

This newer location is often busy, but they seem to have the expected Costco flow down to an art. The self-checkouts are super handy when you have a small cart. Products are consistently identified and priced; aisles are clear. Ordering kiosks at the restaurant are neat and super easy to use. My initial visit to renew my membership was a little shaky, but it seems that it may have simply been a matter of the customer service associate just having a bad day.

Chris Knorr

Very crowded on a Monday around noon. 4 out of 12 tills open. Waited 10 + min in line to check out. Way too crowded for a covid-19 third wave so I got out quickly. Good Costco prices and selection though.

Theresa Entwistle

The items that I usually get at Costco, I was able get today. As usual, I spent more than I intended to. ☺️ I didn't have to wait in a line before entering the store! I went through the checkout relatively quickly. The Orillia store was quite clean and the staff was helpful and friendly.

Kelly Moriyama

Very pleasant trip to Costco! Just popped in for a few cases of water. IN and OUT in a flash. Definitely refreshing clientele that do not block isle while staring into space, line up for free lunch at the taste stations and block isles. This my store now. Not what I have experienced at certain Costco's in the city.

Jesse Melton

Fond out you don't need a card for the liquor store so that was awesome. Kirkland vodka is like Grey goose.

Donna Thompson

Soooo appreciative....we have a 50 yr severely handicapped family member...no power scooters were available but cart boys went out to the parking lot to find and bring one back to us! Definitely worth the drive to shop at Costco Orillia!!!!

Rita Lesko

pretty busy but always has great selection and everything you could need

Joseph Bothwell

Great stuff all under 1 room scooters for the handicap, cheap seats but tasty, great parking & easier to get to than Barrie & less crowded. Take stuff back policy good.

Mark Levin

This is one of the cleanest Costco's I've been in. Great selection of products. Friendly staff and checkout lines that move quickly and efficiently. Overall if you left Costco you have to return for a better experience at this Costco both Orillia and Barrie.

Patricia

The most amazing experience. Wow! First time yesterday. Signed up as a member. The staff were helpful, caring and quick to help with what I needed. You could tell they enjoy their jobs, focus on their customers to meet their needs and genuinely interested in helping. Such a breath of fresh air. They made my shopping so easy from start to finish, expert care and concern. Realized I was there just past closing hour, but no announcement to on the speaker to tell me to leave. I was treated with genuine respect as a customer. Wow! From Nikki at customer member service, to Joshua who explained some of the areas I was interested in to Davide who detoured to help me get my bbq grill and propane tank, to the Costco gentleman who had clearly finished work and was making his way to his car when he saw me putting away my new propane tank and offered to fill it to save me a return trip and to allow me to fire up the grill as he put it. Another wow. Consistent amazing service here. Thank you Costco Orillia! You guys rock! Life is Good! :)

roxie brooks

Cleanest well stocked friendliest Costco I've been in a long time

Michael Turner

Love my costco shopping, best deals especially when you have a large family.

dan beale

Staff don't adhere to safe distancing, many shoppers ignore direction arrows.

barb ramsay

Was a great experience as we normally go to the one in Langford. There was really no line up as we were in the doors in like 5 mins only had to wait for them to clean a cart. After getting everything I needed I proceeded to the till and was directed to the checkout. There was no line up for this either. Definitely will be going north again as south is huge lineups at both door and tills.

Michael Hartling

Everything you need and more. Workers willing to help and direct you to the right place

Derik Lord

Great prices. Friendly and helpful staff. I learned some things talking to the staff at the computer displays. Fast checkout. Really happy with the experiance overall. Only drawback is the fact that everyone is competing for space between the aisles. Some displays are too close together to accommodate tragic flow.

Jamie Giede

I love their food court hot dogs! Im going to be so sad when my work moves away and i cant walk over to buy lunch all the time. :(

Kyle Rawlings

Only thing that sucked was the other customers but they can't help that lol

99montez34

Often crowded with staff and other customers neglecting social distancing and flow protocols; you can use your shopping cart to thwart it. 4-5 stars if we weren't in the middle of a pandemic.

Gary Semeniuk

Great store spacious, clean and quiet. No one smashing my ankles with carts

Billy Harach

Okay but other Costco have friendlier staff. Hearing dept very poor customer service.

A Hughes

I went to the Orillia location yesterday. Realizing after I was already in the line that I only had cash I was 50 cents short for my order. Jody (sp) was helping to load and immediately ran off to grab change from her locker. It was such a nice gesture on a day where I needed it! I paid it forward just as I told her I would. Thank you Jody!

Debbie Muirhead

The up to get in wasn't bad, it took 20 minutes. The people stayed back their 6 feet. Except the people that can't follow the arrows.

Jim Beleskey

All other Costco's can take a lesson from this one. Fast friendly service!

Joe Zimroz

Letting way to many people in. Supposed to wear a mask and many customers are not. Didn't like my shopping experience !

Gina H

Love it! Know your prices, so you can make smart purchases. Most things are awesome prices. We will be returning many times for sure. This one has nice CLEAN bathrooms. The staff seem to be nice and friendly.

Steve White

To busy for my liking but my wife loves it. Prices are pretty high but most products are massively big so maybe the prices aren't too bad. Staff are great never had any problems with customer service.

Tanya Barnes

Wow love Costco, so glad one is now in Orillia Ontario, I know it's bulk shopping but you save so much more in the long run, and as long as you have a Costco card you get 8 cents off of every litre of fuel, with the prices these days that's fine makes it worth it.

alex millard

Horrible place to get your tires done. They have you waiting for up to 4hrs, they don't use proper torquing tools and break customers rims and don't reimburse for damages done to your vehicle there's a reason it's a cheap place and I'm never coming back you shouldn't either

Paul Awalt

Great place to shop. Get great deals and try samples. Cant beat the $1.50 for a hot dog and a pop

Mary Laneville

A little confusing as stock is not completely aligned with other stores but a friendly employee walked with me all the way across the store to find my item. The wings in the restaurant are delicious and cheap.

njenk jenkins

Great experience. Needed a dozen things. It was busy but i didnt wait more than a few minutes for the 1 customer ahead of me in line at the cash. Great job Costco crew!

Michelle Nickle

Clean and Friendly and Fast

Delaine Payton

Huge lineup but not because of Covid 19 protocols but because there were no carts available. They were all in the parking lot. No one shops here without a cart.

Rob Mancari

Was disappointed because regular items I buy,there was none.

Yo Bro

Had a memorable customer experience thanks to Kaleb and tire centre.

Scott Parish

No big lines for a Thursday afternoon so pleasantly surprised...that includes gas!

Naz A

All beef or polish 1/4lb hot dogs and a drink (w/ free refill!) for only $1.50!! Can't beat that! Their poutine for $4.69 is also huge and yummy but very filling! Oh and their sundaes are Amazing! I've tried caramel and chocolate. Both are incredible and for $2.29, you definitely get more than your money's worth. Costco has very generous portions...A great way to feed the kids on the cheap!

Steve Fillery

First time at this location. Clean and fresh. Nice walking into a new location, and an adventure to look for where they put things.

Brittany

My favourite Costco to shop at :) typically busy (as expected) but the size of the store can help ease claustrophobia. Great variety of products ranging from produce to clothes to automotive. The online store is also quite handy. The gas station is large as well.

Richard Morton

Slowest staff at the pharmacy. 3 ppl on duty just standing around talking while a line up on 8 ppl are waiting.

Adam Laviolette

Typical wonderful Costco! Checkout is a breeze and especially when their team helps you unload and pack your cart! Love orillia Costco!

James Roberts

Staff all so friendly here.

Bob Zuruncle

Always good prices but gas was only 2 cents less than other stations so not worth the wait.

Daliatys Escobar

Love this Costco. Lots of good deals.!!

Tracey Knowlton

Excellent checkout experience with Dihanna(?) Fast, efficient, great advice and a big smiling face!!!!

kaenyn bazay

With covid going on, the store has been quite which is nice cause no one likes going to a packed costco. Staff have been friendly lately and prices somewhat fair

Margaret Pedersen

With the exception of the T V department and a couple of others,it's nearly impossible to get any assistance from the floor. I dearly wish someone could be assigned for such I usually do like walking around to see "what's new". Staff at the door are pretty friendly. All in all, most of us go back.

chantal smith

Do like the bulk deals. Hot dogs are good and can't beat the price. Like the samples they do. Have purchased a number of things sampled that I otherwise would not have tried. Easy to spend a lot.

Skylar Mcarthur

The people in deli were very helpful. However I asked for boxes at the till and was told they didn't have any. Yet not even 10 feet behind the cashier and bagger was a stack full of them. Had to box a whole cart. Nice!!

Nikhil Jubalia

Worst service I have ever experienced... my brother is a fulltime working guy so he don’t have that much time to go for buying grocery and it is my responsibility to overcome these tasks. So, he gave me his costco supreme card to buy grocery and I was at the counter for checkout then, they said that this card doesn’t belongs to you with these hurting words, “have you stolen this card” and snatched it. I am really disappointed that they didn’t even tried to ask whose card is this, from where did you got this, what this card owner relates to you..... nothing they just snatched and behaved very rudely in front of other costumers. They lost one costumer and many more because I will suggest all my near and dears that never-ever go for costco. I am really disappointed.

Karen O'Hare

Did not have all products that we wanted but a good store

H M

Love the store, but very disappointed in the customer service when trying to get a hold of someone via phone. The phone rings and rings, and then just hangs up on you (I tried three times - same result each time). Not what I would expect from an organization of this size.

derek regan

Sold me winners on they're scratches packs

Filip Josic

We love Costco. Good prices on most things. Great selection. Most items are pretty good quality, but not all.

Ashley D

Good for large purchases or large families. Good for Christmas shopping if you catch it early. Parking obviously you have to drive around a bit. Have to watch the prices on some items may be able to get them cheaper by buying single at a regular store.

Sandra Irving

Busier than the Courtenay outlet but same great products and staff.

David Here

Nanaimo store is a smaller location. All the stuff you expect, but can feel pretty crowded. Friendly and helpful staff are a pleasure!

The Newbie Gardener

The "two hundred dollar store" You need a membership to get inside. Most items cost between 10-20$. Most customer service is good, cashiers get cranky though when you ask to have your bill subtotalled between items.

Rick Hayes

Ok good Just Busy store. Thanks

Megan Sunday

Well organized and helpful staff.

robert mansfield

Preferred going to this Costco location vs the one close to me. Store is laid out better. Will be coming back

Bakin Mom

Good gas price. Wish they had separate line for people filling Extra gas containers .

Cassidy Stock

Love Costco but it has the worst parking.... when you go at the peak times lol! Super knowledgeable and helpful staff

Viv Beaudoin

Prices aren't always the cheapest so check. Fun to shop there as there is a lot of choice. Always spend more than I plan too. Gifts aren't as good this year tho

Cassandra Bayliss

Staff were helpful it helping us choose the right TV. It was a great experience. Only needed the one thing, so didn't really walk around the rest of the store this time.

Liam A

Running average of 4 hour wait times for appointment based tire swaps. Be aware. Aweful service.

Janis Hare

I have been going to Costco for years. Always great deals on many products. Recently I switched my dogs prescriptions to Costco as they are so very much inexpensive there. Also they have excellent Covid 19 practices in place.

Debbie Anderson

I just love Costco they have so many different things. Love the meat and veggies ???? They have it all. Clothes shoes bedding tools. You name they have it.

Grey Aluer

They don't have as much stuff as Costco's in bigger towns, like nearby Barrie or Toronto. Also, people don't know how to Costco at this Costco... There are a lot of people going against the flow of traffic and it's really annoying.

Ed Boyd

This was my first time at Costco and I was in awe at the size and variety of products and the value

Kathleen Rose

Good selection of products, although they are no cheaper then retail businesses ever though they are considered a wholesale place. Always very busy, cashiers are friendly. It is almost impossible to find soneone to help you.

W F

The tire department here is a complete joke. It took me four different phone calls to finally make an appointment. Each time I was either hung up on or told they were too busy to help me and I needed to go online. Yet nobody would give me any information on how I was supposed to make an appointment online. Then the day that I actually got there for my appointment. Both of the techs that I talked to were extremely rude and dismissive... sorry I had a question for you. The lady at the front desk was nice enough however she didn’t ever tell me when our interaction was over so I stood there staring at her for a solid 10 minutes before I finally asked “is there something else you need from me or can I go?” Finally, when I picked up my vehicle, the lady at the front just handed me my keys and my invoice without ever exiting her conversation or even looking my way. At no point did she ever mention that I need to come back and get my tires retorqued, good thing this isn’t my first rodeo and I knew that I needed to go back and do that. And after all that, the price that I paid was within a few dollars of three other shops that I had gotten quotes from. Based on this experience, I definitely won’t ever go back to Costco for anything vehicle related. It was completely amateur hour over there.

troy

Spacious isles. Not overly crowded with people. Lots of cashiers and assistants working. Pleasant and polite staff.

Marc M

Good gas price but to congested to shop inside.

S Fanson

Clean. All staff wrote masks. Line ups pretty good. Easy parking.

Mitch Unger

Costco Orillia is the best during COVID. They have followed the rules from the beginning. I feel safe there and they keep a clean store. I drive over an hour just for those reasons.

christine brewer

Great store lots of parking. Always friendly staff. Love the ice cream. Only complaint is you really have to watch the expiry dates especially the meat. Bought organic chicken and it's best before was 2 days later. And ground beef was bought on a Friday night and best before was the next day Saturday. I'm freezing it but would have liked a little fresher or have it discounted.

Shawn Murphy

Bigger than Barrie great selection. Gas and propane. Tires, pharmacy, eye care, hearing center, cell phone booth. Why shop anywhere else.

Rick Pappin

They are all very good . . . Corporate Uniformity is very high with Costco!

Carolyn Burrus

In and out. Excellent customer service at checkout, as always, and lots of safety protocols in practice. Nice to see.

Jeff Blackstock

The quality and pricing are top-notch, no question. Cheaper gas is a great bonus. My only complaint is there there are too many people crammed in there at a time. It makes it difficult to enjoy shopping when people take up the entire aisle chatting. Or when people are stationed in front of what you want to look at and aren't moving. I would love to take the time to enjoy the food court, but it's always packed and chaotic there. I would probably spend more there if I didn't feel so claustrophobic and wanting to get out of there asap.

Captain Kirk

Clean. Pleasant. Tidy. Decent staff too.

Louis Belanger

Costco St. Albert has ruined their self checkout. Just replace the self checkout with regular tills. I go to self checkout to avoid dealing with a cashier. Now I have to have a cashier rummage through my cart and scan my groceries for me because Costco feels I’m not capable. But actually now it’s become a game to see what they miss scanning and I get for free. Oh well.

Jennifer Richardson

love costco. it was fast and they got me through the till very fast

Azzy Duke

Always good except for today when I opened my seasoned pork ribs and they are bad, expires Nov,13/21 should pull them off the shelf,and I would like my money back, $26.30, thank you

Perry Nicholson

Staff is very helpful and fast service. Gas and propane is a good price. Can't bear their return policy.

Jodi Lewis

A bit of a lineup to get in, but not much of a wait. Very efficient Costco.

Ron Andriuk

3:30 in the afternoon is a good time of the day to go to Costco.

Brandon Simmonds

Basically only use costco for online orders. Always way to crowded for me

Arlene Prothmann

Great shopping experience! Thanks to everyone who works there, top notch!

David

Good size store. Plenty of parking. Friendly and helpful staff.

Kerri Roberts

Love this location. Clean. Friendly staff and lots of stock.

Tony Arruda

Long wait in line to cash out.Won't be back for awhile.Prefer to go to Barrie Costco.More organized.

Brad Carter

It's Costco... They have lots of stuff and good deals on most of it.

Shannon D

The best Costco we have been to, much quieter and a better layouy than Barrie!!

Tracy Howell

Very well organized with line ups under control and lots of space in the store

Maxine Mbolekwa

I was here today and totally disappointed at the number of folks allowed in the store at the same time AND the number of folks not following the arrows. Perhaps stores should start using their pa system to remind folks!

CG Wei

Had beautiful hanging baskets last year and this year all their flowers look pathetic and half dead.

Cathy MacDonald

We love shopping here. The staff are all very helpful. We've never been disappointed with the quality of the baked goods or the meat.

Leo O'Brien

Love this place everything you need, pre-made lunches, love the chicken pot pie!.....oh ya and the samples!.....only problem is, there is none!...

Jacob D

Wore a new mask to the store. Unfortunately it didnt fit too well and it kept falling off my nose. One of the new patrol guys came two feet away from my face and told me to put the mask over my nose. No "Hello sir, please... ". I guess the six feet apart rule is gone now. Then after checkout I waited near the exit off to the side while the tire centre finished putting on my winter tires. Feeling dizzy and out of breath I took the mask off to get a few breaths of fresh air. No one was near me and i was just sitting off to the side. Immediately an employee started freaking out gesturing me to put the mask back on. Have the staff lost the ability to talk to people normally (or maybe they are all suffering from O2 depreviation)? They seem to be resorting to intimiadtion and threats. I wonder if the store is pumping in more oxygen to make up for the fact that everyone is now wearing a mask. It seems like a health risk. How long before someone passes out in the asle? I also see that Costco doesnt care if you have a medical issue. You either wear a mask or your not allowed in. Discrimination? The company and staff should hear what Tammy Clark PPE expert has to say about masks. Get educated people.

mathew pearson

I love this store, has a little bit of everything, great for bulk purchases, polite staff.

Bryan Mroz

-Very good unit prices on everything if you can handle the bulk. Worry free shopping with an excellent return policy. Always clean. Free food samples! Quick line ups. -Gas is unbeatable in quality and price! Lines usually move quick too. -Tire center has knowledgeable staff with good warranty and competitive prices. -Photo center is awesome can't believe the low prices. Quick photo printing while you shop. Passport photo quick easy and cost effective. -Pharmacy is pretty typical. Most staff is pretty friendly. Only had one bad experience with going here. -Food court area is awful. Lines are always long and slow. They are always out of certain items and staff in this area are unusualy grumpy and rude.

Louise Jamieson

It is always a pleasure to shop at Costco. The staff are courteous fast and efficient. It is always well stocked.

Derek Wilson

Manager Brian and staff the Asian lady working the cart's very rude. Unorganized, lack of keeping all staff up to date. Nothing was done to correct the problem and Brian felt the need to try and push his size and title. Management and staff need to be retrained on customer service. Staff also need to be retrained/notified of all changes of store on a daily bases from the employee's who handle the entrance, throughout all department's and the exit of the store. This is not the first incident of lack of knowledge and information passed on to all employee's in this store. Corporate needs to start hearing about these issue's. Member's are not going to be polite to employee's if employee's are rude to member's!!

Domini Sealy

Superior customer service. I was very satisfied, waiting in the line was short.

Anna C

Costco has always been a pleasant experience up until the last time. The cashier associate Ashley was extremely rude to us and especially my father. Throwing rude comments and not appropriate tone of voice. That ruined our whole experience. I hope that we will never have to face that associate again.

Randy Lamb

Busy as always. I have to give a special thanks to the staff that helped out on the self check line, everytime we have used it they have been pleasant and very helpful

Sean Solomon

Was great going into the Orillia Costco for the 1st time knowing that our drives will be much shorter. The only issue that was noticed there are no guards at the end of the cart drop off in the parking lots. This is something that should be looked at since a cart may roll and hit a car.

Annie Hair

A stress free shopping experience compared to barrie. Everyone is much nicer. Store seems bigger and selection is good

Breanna Kittson

Always packed. Lines for the register pours into the isles and jams them up. Impossible to keep 2m apart. Clean and well stocked otherwise.

Shaun

Thursday @5pm the gas station was packed. The store was busy. I did self serve checkout and grabbed a twist cone no waiting. Steaks were fantastic.

Karen Lutes

Love Costco! No matter how busy u get through lineup fast. Not happy to see self checkouts. Takes jobs.

Brittany Caissie

Even with the long weekend and line was wrapped around the building! Line never stopped moving and was shockingly fast ! Live the new self cheque out, I think it helps with the line build up!

Valerie Peterson

Great Costco experience! Almost everything you need in bulk.

Paul Andrews

Good news center aisle is always changing with great stuff... bad news the center aisle has great stuff...can save money on center aisle if you need it. Watch your impulse purchases.

Julie Davidson

I live 45 minutes from the nearest Costco, located in Nanaimo. Before leaving home I checked the Nanaimo store’s Google page to confirm their hours. When I arrived at 6:05pm I was rudely informed that they were closed. When I …

Rob Childs

This newly opened Costco in Orillia is great. Much closer to home for us and a lot less busy than the Barrie Costco. Parking lot seems to be set up a little more efficiently than most other Costco lots. Worth the membership and the drive.

John L

Costco is a nice welcome addition to Orillia. Has a good selection of everything, pharmacy and gas bar. Sometimes at busy times the check out is slow.

Ravi Dayal

Went to fill up propane at Costco in St Albert on Sunday May 16th and there was a line up, however the 2 guys working at the propane station were very fast and hardworking. We didn't even feel the wait at the line up...Cheers to both costco employees..!

Anjanette Collins

I love our Costco store the store is always neat and tidy and the employees are very friendly and always willing to help make your shopping experience better. Thank u from my family!!

Charissa Calaway

I went to Costco today and I was looking for the popcorn kernels that my husband and I often get from there. A staff member helped my husband and I find the popcorn that was in a new place which was different than we have ever seen it before. The staff member made it really easy to find so we didn't spend loads of time looking for it.

Arlene Christensen

Costco is very popular so be prepared to wait in a checkout line. The cashiers are pretty fast though,so the wait isn't that long. The lines move at a pretty good pace.

James

Amazing customer service as usual. Staff are always friendly and readily available ????

Lisa Catania

Costco tire center staff were very abrupt and rude. U was talked down to and made feel inferior for asking questions. No final paperwork was given and no explanation for the repair. I had to keep asking.

Perry Rosche

Well organized frendly staff always something on special ...cheapest gas prices in town always picked up some unshelled pumpkin seed in a Big bag lightly salted crazy good price for such a large bag and delicious.

Tim Watters

During the Covid-19 pandemic, Costco volunteered protective facial coverings for the duration of our visit. Great job Costco!

Amanda Bowes

Great value and service

Sandra Taylor

It was a regular shopping trip. Wasn't crowded with people.

Joann Passmore

Love Costco, friendly staff, cashiers, stock persons. Great prices and wonderful selections. My #1 retail therapy store.

Debbie Kensington

Best gas prices in town Always! I always find some cool stuff when I shop there. Their greek salad is a true greek salad...no lettuce. Wish more stores would take note lol. I love that they have added some self-checkouts as I usually only have a couple of items when I go.

stephen grimes

Sometimes it's hit or miss for products that you usually like to buy. Sometimes the substitutions offered are even better. However lately the tellers are a bit rough with the food when going through the check out.

Sharon Legresley

love shopping here. prices are great. and lots of variety.

Sanjeev Mehan

Orillia Costo was a nice experience, open neat aisles, fast checkout and plenty of room at gas lane an as always, get food on the way out!

Mohamad Al Ali

This store has very smart management. Prices are affordable. All food is of high quality. Their prices are fixed even if there is a great demand for the product. Only I was mistreated by two cashiers more than once. The management and staff are wonderful. thanks to them.

J White

There is just so much on offer at Costco. It is so easy to come out with more than you went in for. Great prices, great staff and great store.

Karli Spracklin

TIRE SHOP: I can't rave about this tire location enough. I went in yesterday, after a very brutal work day, and the care I was given was amazing. I am here from out of town for work, my tire had a bulge in it, and the girl helping me went above and beyond, she was so patient with me, so helpful, and helped me call other places to see if they had the tire I needed. I think her name was Seline. In the end, she got me in next day appointment and never made me feel like a nuisance. BEST PLACE EVER. Thank you all!!

Kostas G

This is my second best place to shop. My first is the business centre which carriers more stuff at even better prices.

Wendy Watkinson

My first time at Costco Orillia. I bought a membership online so had to get my photo taken to get my card. Very friendly staff and cashiers! Looking forward to my next visit????

Isabelle Payne

We love going for lunch! Great selection of different types of food. Friendly helpful staff.

Ed Kanalec

I stopped shopping here with my wife - not sure why? We started again and despite being such a huge place they really have great deals. Lines move quickly.

Renee Breier

First time here. Less busy than Barrie. Worth the drive on a nice day for sure!! Staff was friendly.

Betsy Hope

I usually love going to Costco and the people there are very friendly except for yesterday and today. I returned something and the guy helping me said something I didn’t hear. I put …

Carolyn Thompson

Clean, bright, organized. Enthusiastic staff and yummy samples. Finally closer to me, I don't have to drive an hour to get to a Costco anymore!

Carol Noel

I shop there monthly for a donation of pet food/supplies for the Comfie Cats Shelter in Orillia and I dread going in the store to be honest. The checkout staff are not particularly friendly and I get what I need and can't wait to get out of there ????????

Barb H.

Needed new tires after traveling 8000 miles. Megan, Cody and Greg were extremely helpful, professional and friendly. They got us on our way quickly and now safely. They have our utmost gratitude. Costco is fortunate to have them as employees.

Micheal Grant

Limited to 250 people i went early so the line up to get in was only about 10 minutes check out was very fast.

Dana A

You can't go wrong with Costco. A few associates have been there too long and can be quite rude - I just stay clear of them.

Barbara Nicol

Only my third to the new Costco in orillia and wouldn't use the bathrooms they were disgusting every toilet had pee and poop in it or on it I had to find a manager to complain there was alot of workers just standing around either chatting or doing nothing very disappointed thinking twice about going back.????????????

Charles Wood

Always trying to make your experience pleasant. When they were busy one of the tire centre guys helped pack! What a great team!

leander dougall

Love it other than some high prices and always extremely busy

Kevin Alexander

Good location! Staff is helpful and things are where they should be. Definitely in my top favorites list

margaret klima

Love Costco! I had to return a couple of things today (unused of course), one of which i bought a couple of years ago at a different Costco, and they couldn't have been nicer!

Sandra Parent

Looking for Pepsi, none on floor, but up on the high shelf, still wrapped. Other wise, I enjoy going to cosco in st. Albert.

Laura Kerr

Lol. Well i go in to Costco with full intensions on just buying whats on the list. I come out never sticking to my list. I do get whats on the list and then some. Great place to buy your favorite products in bulk. Staff is fantastic

Charmaine Harris

There was a lineup great buys/price /service great shopping experience

Andrew Bacon

Its Costco. Got a reat fleece lined jersey for under $20.00

Donna

Always enjoy my experience there. Very clean. Friendly staff, helpful when I needed them. Pharmacy is great. Very knowledgeable. They have masks for free. There is a liquor store. And, yes they do have a gas bar.

Aria Holtorf

A bit of a strange layout compared to other Costco's I've been to, but the staff are kind, and it's decently easy to find what I'm looking for.

Ed Hardwick

It's Costco. Always lot's of good item's. Good service. Good prices. Not much more to say then that. Nice to have the Orillia location up and running now.

Ken Zhang

Store is always clean, staff is helpful. You can't really complain about any Costco's. COVID-19 restrictions and protocol were followed. "Self" checkout was quick.

Sean Dove

Clean and well stocked, lines are short plenty of parking and only a 5 min wait max at the gas pumps.

Adam Thomas

Tonight Costco Rocked. I found everything I was looking for, easily. The lineup were quick and all the people I met there shopping were very polite and friendly. Thank you all for the grate experience and merry Christmas or happy whatever you beleave in to you all.

Matthew Meise

Great service.... Awesome food

Shawn Jotun

Great size store with lots of products. As others have said you know what you're getting. Products are thoroughly restocked when available and the produce is consistently fresh.

Jurgen Kreisel

Much better than the Barrie store. Easy to get to with plenty of parking. Orillia is now my preferred Costco.

Carolyn Slater

Got my lovely big red poinsettia today. Happily the price hasn't gone up - still only $20. Store seemed busier than usual but checkout wS quick.

Darryl Moland

Shame on Costco for installing self checkout machines. Costco has always had a reputation as a leader in retail employment. Robots don't contribute to the local economy, pay taxes or add any pleasantries to ones shopping experience. The most basic return any business can provide to its community is employment. Costco and other retailers should remember robots dont buy groceries or televisions or sports gear....

Ryan Pan

Great location for a Costco, right by the highway, easy to make a quick stop (if you can say that with any Costco) before heading onto your road trip! Parking is a bit limited, so sometime you have to wait a bit before finding parking.

Jason Gullett

Love Costco but Doris wasn't there so there is no fifth star. She's great to deal with

Rachel Maisonneuve

Experienced very poor customer service, while trying to get propane. The store was opening, 10 mins before actual opening time, maybe my mistake as well, I figured once the store was open and allowing customers In, services would be available, so I rang for assistance to get my tanks filled. I was met rudely by a gentlemen, that told me they would not open until exactly 9am, and would not come out until then. I just replied okay, now worries, I’m in no rush. Which is fine, I assumed wrong, but a little kindness goes a long way instead of being ignorant! Then comes out and plays games, won’t acknowledge that my son and I are even standing there, no talking, wouldn’t even look at us. Goes back into the building as he comes out unprepared. If your going to work in the customer service field, showing some skills in the department should be asset. If you can’t handle being kind and professional. Work some where else.

Vrunda Patel

Misinformation and no support provided regarding concern. Huge disappointment from Costco ????

Emily Timbers

Always a great selection. With new stuff always circulating. Produce is great quality with affordable pricing. Photo center is quick. The fast food is a little unorganized and hectic. Wait times for food is usability long

Geraldine Molloy

I was assisting a friend buying hearing aids.

Shawn McPhail

I drop in there from time to time on my run, easy to get in and out of and nice layout to pick up your goods

Cheryl Lacerte

When it's super crowed. Shoppers need a bit more direction.. Like if the store puts arrows up, like the roads. It would be safer and less stressful. Courtesy goes right out the window when we don't have signs to follow

Jamie C

So nice having a Costco in Orillia. This location is much better than going to Barrie. Seems as though if it gets busy here they actually open up more tills :)

Patricia Pihlaja

We were there early enough that it wasn't very crowded. Great staff.

Amy Greene

It was great! You still have to watch your prices!!

Lori Ford

Costco is my favourite store and shop at various Costco’s regularly. This store is new and clean. The gas bar is amazing as there are never any huge lineups. I did have an issue with a return one day as the costumer service lady had a terrible attitude and was quite rude to me in front of my children. When I spoke to a manager the situation dissolved and I was treated very well!!!

Diane Haight

Costco in Orillia is a great place to shop. Everything clean and well stocked. Staff very friendly.

Shar Edwards

Purchased outside flowers and the flowers are not nearly as good as previously years. Ps. Lasted a long time

Rose Beauvais

Costco sets a high bar for customer satisfaction and service. When seeking product information or direction the employees I spoke with were knowledgeable and friendly. Such a dramatic difference from other retailers. Kudos.

Amory Hagblom

lots of bargains great staff and very helpful as they explained that with the amount we purchased we can get our membership fees back

Ron Pist

Best Costco around by far!

Kirk Wall

Costco gas bar was good and the assistance at the pump from the person working was the best, fastest and most courteous I have ever seen and experienced from any of their gas bar locations.

Karen Hubert-Pellerin

Found everything on our list & then some! Staff clearly taking extra precautions to protect themselves & patrons from COVID-19.

John Nation

Cashiers needed to be a little less aggressive

Reginald Watts

As far as Costco goes, this is one of two options for mid-Vancouver Island. It's still a good place to get groceries, but is constantly more busy than the one in Courtenay. And unlike the one in Courtenay, it doesn't have gas for pumping.

Ayrton Bennett (DeliriousOutlaw)

Very busy at times but lines move quick, staff is very helpful and place is clean

Joshua Martin

Decent selection, good prices, lots of stock and good products. Well worth the membership is you will be buying lots. Just try to get there during calm hours, because it gets really busy!

Dennis Woodman

Just after this store opened last year, I requested a garage door quote. After getting a much higher quote than I had got from the Barrie store two months earlier, he apologized and said he had made an error. When I agreed to the new deal, I requested an email confirmation, which I never got. I put in a complaint both online and in store and never got a reply from it either. If they are not going to reply to complaints, why don't they take out the comment box in store, and take down the complaint form online. There is nothing worse than never getting a reply. Service 0 out of 10, odds of me recommending Costco, 0 out of 10.

Donna Schlechter

Always some good deals and something different.

Dave Ironside

Great Costco purchase experience and short lines.

Janet Fermaniuk

Great place to shop. Bonus today was they put some tables out and was able to sit and have some if their amazing fries and gravy.

Mike

Great place to shop and worth the membership. Food/produce is cheaper than any other place in town from what I've noticed and is high quality af too. Can pretty much buy anything here.

Marie

I stopped in this afternoon with my mother-in-law. This location is always so clean, organized and the team members are always polite and helpful. I’m writing this review not only because of these things but I was blown away by the amazing customer service that a gentleman named Mark gave us while packing up our groceries. He was personable, made us both laugh, kind and so helpful. You can tell he was enjoying his day! It’s so rare that a team member takes that much time to make sure we are taken care of and that we leave smiling! We are just so impressed! Thank you Mark!

Kyle W

Displays are setup nice, often times too many lanes are closed resulting in long lines

James Hoysa

Had new snow tires put on this morning. They were super fast! And always so friendly!!

Joseph Gabor

Better than the Barrie store and very efficient even on Saturday afternoon when the whole world is there

Carole D

Great prices and service. Love the Balderson cheese, it's so expensive everywhere else and I can't go back to Cracker Barrel/Armstrong cheddar. Literally drive from North Bay just for the cheese. North Bay needs a Costco!

Steve Ferguson

Much more organized and sane than any other Costco I have been too

K Easter

Staff do a great job of keeping things clean and safe. Went at 7:30 pm Friday, still had to stand in line for about 10 minutes. Don't know if there is a day or time when there isn't a line. The new "normal" I guess.

Sherry Ulbrich

Costco is always a great place to shop. They have great staff and are very friendly.

Danielle Walter

Clean, great staff Organized lines Quick checkouts

Whispering Pines

Always a good place for those who like to shop in bulk as well as quality merchandise at a reasonable price. This outlet is large and seldom really busy.

Evans Hounsell

Moves along alot faster with the new self checkouts....good step in the right direction

Keom Johnson

A very cost effective and product rich place :) friendly , helpful service...

Chelsea Tough

Was very busy. Employees were very very kind and efficient. Parking lot is a zoo- make extra time for that ????

DLB B

When we would always purchase the Butterball brand, we purchased 2 of the Kirkland brand turkey breast roasts for Christmas from the Nanaimo-Costco in B.C. . We roasted one and were more than disappointed with the outcome. Guess the price should have dictated the outcome.....these were obviously from OLD turkeys; the meat was stringy and dry and unpalatable. So, something we look forward to for Christmas dinner, especially with the year we have had, was a big disappointment to say the least. We know what a good turkey breast should be like; moist/juicy and tender. Needless to say, we will not be buying the Kirkland brand again. We will be returning the second turkey breast for a refund. Sometimes we wonder if quality control for the Kirkland brand is slipping. There are other Kirkland products we have tried that were not as good as the name brands, even though they were supposedly manufactured for Costco by name brand companies. Guess too much of a good thing is never enough.

Dave Lawrence

Pretty standard Costco. Much better quality produce than anywhere else in town. Have only had to get in line once here while checking out. So much better than Costco in lower mainland, but with all the same services.

Laura Brittain

Crowded as usual for a Saturday, but went through cashiers fast. Self scanners crowded. Staff directed customers to scanners and cashiers which was very helpful. The majority of people wearing masks.

Carol Paolucci

The customer service at this location sucks . Any time I have ever had to return something there has been an issue. If you want good customer service go to the Barrie location. The Orillia location is only good for their parking and hassle-free shopping; returns are a nightmare.

Steven Lipman

I always loved this place. Was the best Costco until I met cashier Angela. Attitude and customer service is not her forte. Perhaps she should be stalking shelves or sweeping floors.

sandie scott

Orillia Costco is so much nicer and cleaner !!! It's worth the drive !

Jackie Tolan

Was very busy for first thing on a Friday. The checkout queue went the whole length of the store but dealt with quickly by staff.

Chrissy Walker

Nice, it's not as busy as some stores which is great. Fast, easy in and out

Rick Legassie

It was absolutely crazy busy today, but the lines moved quite well. Huge fall mums were 12.99.Awesome!

George Laird

Nice warehouse and great service that is a hallmark of Costco. Store is relatively new, 2-3 years old with a gas station on site. Always well stocked and plenty of parking.

Barbara Harris

I find a lot of their stuff over priced and can find cheaper prices elsewhere when other stores have sales.

Ginette McGraw

Very busy but it went very fast on the cash ????

Amanda Lathrop

I visit this Costco weekly. We use grocery, optical and the Pharmacy. Every staff member has always been kind to us. They keep things clean, well stocked and the produce etc is always fresh. I recommend this location highly. The gas is also awesome and the price is great.

Michelle Paterson

I always head to the Orillia Costco when I need to shop...easy parking (unlike Barrie), bigger store and great staff!!!

Sandra Carlsen

Lines to check out have been quick recently when I have been in. Always happy with my purchases there.

Paul Faucette

Love this place, in and out no worries

Ross Macadam

Cashier was awful. Friend wanted to use gift card, made her get a day pass. I'm member. Was unhelpful and rude. My friend is Black. My friend was trying costco for first time but won't go back. Very disappointed.

Emma Hillier

All the item's I was looking for on sale were in stock. Great customer service and only had to wait outside for less than five minutes.

Derek Rogers

If you have room to store items Costco is your place to shop. Love it..

Mary Braun

It's a Costco. Lineups were reasonable, products inside were as expected.

Christine Charette

Wow, what a Big Store here. Lots of Hidden Goodies at Great Prices to Choose from. Very happy In and Out Quickly, Only Trouble, Finding Handicap Parking, Parking Lot is a little hard to Navigate.

Mike Scheepstra

I found alot of things over priced not impressed.

Glen Jorgensen

Busy at the gas pumps but the line moved well and the price was the best. Store was busy as well groceries are going up and up.

Doug Smith

We love going to the Costco in Orillia. The whole store seems more spacious. Busy enough, but not nearly as crowded as Barrie.

Val Rawn

The best Costco location! So much cleaner and quieter than all the others.

Andrew Geraghty

Its costco. Got all the stuff you dont need AND the stuff you do!

Ronnie N.

This is my favourite Costco. It’s easy to find parking and not stressful at all. It’s clean and the staff are friendly and helpful, I can usually find what I’m looking for easily unlike some other Costco locations in the city.

Moniczka Makarewicz

I found some items like cottage cheese pressed that are not avaiable at other Costco locations.Good price 10$/kg. Really liked it.Good service at cash register. Fast.Also no problem to park the car.

Dwayne Uchytil

Terriblelost 2 shirts walking out because they had no boxes, they rang them in amd were not put inmy cart

Chris Mccarthy

Was well maintained and things kept safe. Staff were great.

Linda Meeks

Busy..not restricting amount of customers line up was from the inside beginning at pick of carts to instore entrance and isles

Donna Allen

Well. That was the worst costco experience I have had. No regular products, an unfriendly cashier and it takes less time to go to another grocerie store and get what I want then check out all the isles to see if you just moved them again or if you just don't have them this time.

Kelly Raymond

I was very pleased with everything in Costco. Jessica Swanson and Staff very helpful. I will forsure keep coming back.

Scott S

I REALLY like Costco, it's easily my favorite grocery store and for good reason. Prices are excellent, selection is varied and the staff are always very friendly and helpful. The St. Albert location is my favorite and not just for the convenience it provides to me but the entire shopping experience is very satisfying. Thank you to all the staff for continuing to provide amazing customer service even amidst the current pandemic, you guys and gals are doing an amazing job!

Sandy Moffat

Costco was excellent considering they had been out of power for ten hours. Doing a great job getting everything back up for shoppers

Guy Pare

Just what you would expect. Busy store, great staff, doing their very best to be cheerful & polite.

STEVE GILES

The service was an excellent the building was very clean and the eye and my wife it was very satisfied

Ed Carifelle

Dylan was great the girl there was rude..telling people to go for a walk and didn't suggest signing in but saying if you don't sign in you don't get service

Tori Eccles

The best Costco ive been too. They have breaks in the aisles so you can get around when someone blocks it. The parking lot is awesome. Just reverse in and walk your cart right uo the side walk to the back of your car.

Don Copping

Unfortunately the Orillia store has seen a serious run on toilet paper, no stock at all today. Can't the stores limit unusual purchases?

lisa croft

Great store, love the fact it is never as busy as the Barrie location and you are not bumping into people all the time. Store is kept in immaculate condition, this new location is so convenient, I shop Costco more often now!!

Lightning Sparks

A good store. Better if you're a member but still a good place to shop.

Rob Webb

Sunday morning got there as it opened. No crowds and the shelves are full.

Susan Ladoucer

Found everything we needed plus ! Love how they hand out samples ????we have been buying alot of new foods because of that . Friendly staff and very help full . Parking at this Costco is the BEST

Apurva Patel

I don't know if this is a hometown bias on my behalf but the Orillia Costco is probably the best Costco that I have been to so far.....way better than the other GTA locations. Maybe because it's not as jam packed as the other ones (pre coronavirus of course..... although, I went to the Mississauga one on Christmas Eve and it was filled to the brim with customers).

Ryan Forbes

It's a Costco they are all the same. This location on the other hand has one thing that other ones don't. It's pretty much never busy and lots of parking!

Bianca Florea

Very friendly and very helpful staff. Awesome prices. I just love Costco!!

Jan Brown

Janice in the Garden Centre is one of your very BEST Employees - She went above and beyond to help me out with my search for certain plants - Janice is a dedicated Costco Employee and she definitely knows and understands the meaning of " customer relations" . She deserves special recognitions and I thank her from the bottom of my heart !!

Bernie Cahill

First time there we walked through the store no bargains that i couldnt of bought for less at any other grocery store ....and for the the two items i did purchase i saved very little also there was no express lane and had to wait in large line ...another shopper in the same position as myself had mentioned the same...what it boils down too is my card purchase and no bargains and long line ups....not worth my money and my time in line ups

James Seili

They move a lot of people through But no social distancing in effect

Tyler Koll

I know that the world has a pandemic. But with all the social distancing, why is the whole store an absolute free for all but when it comes to checkout the lines are huge and you close half the tills so people don't over crowd. But yet we are lined up to the meet isle with 2 lines and people gong down the xenter

Terry Desroches

Much nicer than Barrie location. Better parking and staff is all really nice and helpful. Not as crowded, so you can shop with less stress from crabby people pushing and shoving other people!

Kim Barton

Not busy like other locations. Helpful and friendly staff. Pricing is good on some products...but not such a deal on some other things...(you need to know your prices!)

Kim Sexsmith

Even if you don't live in Orillia, its worth the drive. Unlike Costco stores in Newmarket and Barrie, you can actually get a parking spot right away, and the lineups for gas are much shorter. Big store, lots of inventory, including a hearing aid counter with audiologist appointments available, which I haven't seen in another area Costco.

Gina H

One of the better Costco’s I’ve been to in the Edmonton area. This is the one we visit weekly. It’s always organized, clean and stocked. However, it’s very busy during the day (weekdays and weekends). If we want to skip the long line ups and crowds then we go 1.5 to 1 hour before closing because it’s a lot less busy. This goes for the Costco Gas located outside as well. Going this close to closing also means you likely won’t find samples out either, so if that’s your favourite part of Costco keep that in mind.

Leslie Cransmith

Front end staff needs an update on customer service skills. Very rude upon both entry and when checking out.

Samantha Campbell

Great costco - staff are very friendly and the store is always well kept.

Jay Fry

Can't stand Costco, madness on the inside and out, staff is overwhelmed and rude. To top it all off you have to pay to shop there. Products come in larger sizes but if you do the math the prices are pretty much the same. Went for a friend, will not be getting a membership.

Darcy E

Costco has thankfully limited the obvious high demand necessities created by pandemic but not some other items that people continue to hoard and Re-sell. On last visit a checkout employee told me that a couple of customers had purchased upright freezers -FOUR at a time! Putting a limit on these type items and limiting this behaviour is a no brainer. Who is NOT doing their job at Costco here by setting such limits??? Also I just learned that the Pandemic is officially over today ...at Costco (at least). Crowded store exit, forced confined walkways by carts unattended. Disappointing.

James Harrison

I just want to share my experience with the tire center. I order a set of tires from Costco, but they didn’t carry my size of wheel. I contacted them to ask if I could take the tires as they don’t sell rims that fit but they advised the tires had to be installed at their warehouse. I went and bought wheels from another shop and was given a manufacturers guarantee that they would fit. I brought my brand new 2021 Durango RT to the shop. And when I say brand new, it has less than 2000 km. About 1 hour into the tire change I got a call saying that the wheels don’t fit and was provided some options, put the summer tires back on or change the summer rims to the winter wheels. No problem, I asked them to put the summer tires back on and I would reach out to the people who sold me the rims. Once I looked at the rims that I was going to need to send back, I realized that they were damaged during installation. Not only were the rims scratches but the Brembo brake calipers were scratched! I contacted their customer support line who told me I would have to call the warehouse to start an incident claim. They warned me ahead of time that the tire shop may be hesitant to start an incident claim and provided me the number for member benefits as well. I called the tire shop, and spoke to their manager Matt or Ned, I could never understand what he was saying. He told me that they change the tires on 60-70 vehicles per day and sometimes this type of damage happens during installation. They just “bolt on the wheels and if they damage the vehicle then it’s not their fault”. Now the place where I bought the wheels is not returning because the wheels are damaged and the manager told me they would “figure it out” but told me that he can’t start an incident unless I physically go back and see him? I can’t imagine that a huge corporation like Costco wouldn’t be able to start an incident online. Regardless, I’m shocked at the customer service and I will be following up with my lawyer concerning the entire incident. Just food for thought before bringing your car to this place, they will not support you if something happens to your vehicle.

Chelsea Calverley

Have always had a positive shopping experience here. My prescriptions are done promptly, and if there is any delay they phone. Always clean and stocked, they have liquor, gas, propane, tires, etc. Tire department has been helpful and wait times aren't too long, although in busy seasons it can be typical to wait so be prepared. (Same as anywhere). The optical had the best price on contact lenses I found. And can't beat the return policy, love shopping at Costco :)

Ronnie Smith

Nice people. Amazing food. And amazing prices for certain things. You just need to go there knowing prices of other stores to get the good deals. I love the fact that things are huge family packs.

Colin Hawkes

On site best gas prices.

J H

Rhonda says smart remarks for no reason like "we haven't been taking cards since March ". Bunch of workers chit chatting and not helping

GLENN d

Be sure to go right when they open. This location gets busy fast

Emma Marsh

Great priced but extremely over crowded, Costco needs to build more stores, Always about half an hour waiting in line to get to a teller

bodybeatss

Very disappointed with my vist to costco today! Spent over $300 dollars on groceries to be given rude attitude. I asked the cashier to scan a coupon because I'm an executive member. I get an eye roll and "you're supposed to bring them in yourself." Never been told that before, infact I normally get informed there is a coupon for something and the cashier scans it right at the till. After the eye rolls, the bag boy wants to put a birthday cake on the bottom the of baggy. ????‍♀️ I ask the cake be on top and I get even more attitude. What service is this?

Winnabel Walters

Love the awesome deals on great clothing! But where are the pine nuts? Where are the capers? The meal-size egg rolls? And why don't they sell xylitol and erythritol in large bags? People have to fill out customer comment cards to let them know the demand is there!

Leon Bustin

Really sped up checkout! Good shopping experience.

Majid Sikosana

Great shop, not my usual Costco and I was pleasantly surprised that they have self checkout. Arrangement is familiar with a few changes. Great deals as always. Just wish there was more in the clothing section but I can't complain.

Leo Ilyes

It was empty. Loved it. In and out in no time :)

Howard Carter

Great staff and not as busy as other Costcos

Wade Adams

A place to get good prices and large volume. Always spend to much, but Dave's me money. The check outs at the busiest times of year are very quick and friendly staff

Manda Sheaves

We love this Costco they always have a good selection of items and their checkout line moves really fast

Sarah Johnstone

Excellent deals, new sales each week and great prices on all items from meat, fruits &veggies to kids toys and electronics. My new favorite store now that I have a family of four!

Michelle Munch

Bought two 3 packs of Dempsters bread yesterday dated April 24th. All were moldy. I cannot return as I live in another town. Be careful with the bread people.

Mitch Guitard

I always love Costco. It is usually an investment to purchase here but if you have the space and plan accordingly you get high quality products at prices better than you can anywhere else.

Samina K

Like any other Costco, great products, great pricing. It's new so not that crowded which means shopping on weekends and after work is a pleasant experience.

Martin Klosch

Great place to shop and fuel up. It is difficult to go to Costco and only buy what you originally came to Costco for. I always end up with more in my shopping cart by the time I leave.

marilyn greene

Not happy.. I made a apt ..but I still have to wait ..I bought tires here! Guess it didnt matter where I bought them I already waited 2.5 weeks for apt and wait for 2hrs again and I'm still waiting.. disappointed customer!!!!

Kyle Bennett

You’re selling meat that’s best before June 27, and June 28th. There’s no mark down. Packs of 16 pork chops, best before tomorrow? Packs of Chicken breast best before two days from now? Hilarious though that the “organic”chicken is best before the 3rd for only 7 dollars more per kg. Thank you so much for the top notch quality, Costco.

Brett Merrill

It's never as busy as the Barrie location. Employees were polite and helpful.

Theresa Rattray

They always have what I am looking for

Albert Druer

Very g9od pleac to rat

jenn perkins

Costco has everything you need! Just supersized! Selection is great and tills have been very fast lately. Staff are pleasent, prices are fair and returns are easy. I also noticed that the customers/fellow patrons are also friendly-And the wide aisels are greatly appreciated.

Delee Danchuk

One of the better Costco's I've been in. Very clean and nice staff!

Mindy Wyatt

Always a positive experience! Bought a new iPad had the warranty explain to me in full and purchase that as well. Amazing customer service always

Ryan Johnston

I love shopping at COSTCO, the only thing is that I don't understand why they always changes product display locations? I will suggest iff you do so, please help to arrange some customer services who can help to locate the product.

Lawrence McRae

Darn they were out of pumpkin pie.

Simon Islander

Most cashiers are awesome. Just need to improve on checkout lineup guiding. Don't understand why the girl was sending people to busier lines.

Jon Carlson

Busy, every one was panic buying, lol.

Joseph Briand

I was there with a friend I was not shopping for myself. They seem to have everything that shoppers need.

Ashlee Brown

Great safety measures, great service. The man packing our cart was gentle to our produce, which is very appreciated.

Irene Bennoit

Good experience, friendly efficient staff.

Margaret Brown

Store was busy but the lines moved quickly

Sean West

Good selection, reasonable prices and great return policy.

Brian ODonnell

The Orillia Costco is great, the staff are friendly and helpful, the store is always well stocked, clean and bright. Also, other than mid day on the weekend it never seems too busy. In comparison I was in the Barrie store a week or so beforehand and it was crowded, people were rude and the staff not available to assist.

bond0700 b

Costco offers free flu shots just as you exit the building there was no lineup to have one Great place to have an eye exam.

Marie Tyrcz

Great staff even the pharmacy.

Yurii Moroz

Stock turnover is not diverse enough, same items on shelves for months & years. Staff is mostly friendly, but noticed they do not talk much to customers these days any more, it is a usual thing not to hear a word when/after you pay, instead intensive chatting between cashiers & helpers prevails.

Kim Lea MacRae

Great place for whatever you need.

Deborah Hyatt

Always have what I go there for. Live the self checkouts. Makes the lineups fater.

brad hartman

I had a rebate cheque and went through the self checkout only to be told that my transaction had to be suspended and rung up at a different till. The employee complained about how short staffed they were in having to do this for me. At my request she brought a manager over who merely stated that this is the same at all stores but wasn't all interested in my suggestion that signage indicate this policy at the point of entry to the self checkout. I am going to investigate this matter further at their corporate level and seek out more senior contacts that can affect this change.

Sylvain Gaudet

Costco is costco...great as usual!

Ron Senters

Always a great experience they have lots of great things to buy just a little bit too busy usually. ????

John Hill

Very good everyone helpful a couple be needed got the cash for a dollar 11

Carole Jeppesen

Great service at the checkout and food court. Found what we were looking for easily (but I'm familiar with the layout).

Hazel Smith

Orillia Costco is the best. I drive from Alliston for it.

Paraflex Industries

If God procreated with thrift, this would be the creation. Not just Costco in general but this one in particular (Orillia). No fighting for parking spots, no waiting hours to save $2 on gas. This is what shopping at Costco should be like all the time.

Natasha Dube

Very bad experience purchasing furniture from Costco online. I lost two months and lived that time without a sink. They delivered the vanity twice (a month for each delivery). Both times the item was completely destroyed and the second time …

Debbie Zwicker

Fast to get to if from Riverview take Hwy to Morton over bridge to. Left on McLaughlin and keep going straight to Granite which is the back way to Costco. Easy

Jon Townes

Cleanest Costco I have been in bar none, always have everything one can need.

Brian Melvin

Back store I am pregnant. As I pregnant women I have morning sickness. To stop it from happening I have to eat every 2-3 hours. I bought food took my mask off for a second to take a bite than put my mask back on than a employe started yelling saying if I take my mask off again he will have me removed. I yelled back I am pregnant And I need to eat right now. To which he said stay home than. Worse moment ever. Pregnant women should be aloud out and about same as anyone. It's either food or throw up everywhere... either way the mask comes off.

Natasha Rempel

Always a great place to shop... and find things that you didn't know you needed. :)

Melissa Ives

Had my first disappointing experience today. Cashier was snappy and rude. Decided because my total was 200+ i should upgrade my card. When i said no, she argued with me. She was snappy because my items were in a box before being rung through. " miss could you come back here and unload this, this isnt going to work". I ask you why not. You have to move them to scan them anyway? Thought you should know.

Brian Schnurr

Newer location. Not nearly as busy or congested as other locations. Worth the extra drive.

Colin Illman

Had my new freezer delivered today by two very nice guys very helpful and respectful ???? I am very impressed by them ???? and it was delivered earlier then was expected again very happy Thanks it was a good experience ????

James Ryan

Store is always clean and well kept. Staff takes pride in working there and it shows. Thank you for being awesome.

Michael Robitaille

Store gets 5 stars for all aspects. Customers get 0 stars for being rude and inconsiderate on a very busy day.

Brandi Baker

Always find what I need at Costco. The employees are friendly, ive only ever had one issue since they've opened so I consider that a win. They've been doing good following covid protocol

Richard Power

Nice store, great parking and helpful staff, but you have to hunt for your favourite items because they keep moving stock all over the store so you spend more time shopping and usually spend more money.

Paul Richard

Awesome deals in good food in bulk loved it and will return

Leslie Pion

I only have one observation, I shop about once a month. Last time I shopped I noticed staff 'wearing' face masks, today I saw staff 'wearing ' masks...tops of masks being worn under the nose sometimes around the neck. If Costco staff are suppose to wear masks or face shields then wear them properly or don't bother.- L.Pion

Janita Doiron

Your paper coffee cup are no good they leak. But good service with a smile.

Jeff Schneider

They have a lot of stuff we don't have in Alberta. Good selection and the furniture is on the floor so you can see and take the boxes instead of someone having to go look for them in a trailer.

Gary B.

As always. Great pricing, but you can never find all the items that you need, so you end up shopping at 2 stores. Cost benefit questionable.

Karalynn Arena

We are from oro-medonte. Love going to Orillia instead of Barrie at Molson Park. They're awesome there and not as many people. Usually busy but not crazy busy

Darlene Blake

Very comfortable store. Staff are great Pharmacy staff excellent, knowledgeable, and understanding

Carrie Greenlaw

It's awesome so far, easy to get to and not much traffic yet. Parking lot is good. Have never waited long in the checkout and all the staff are happy and helpful

Staci Stoyke

Great! Social distancing was marked out well and everyone had masks on.

m00nshinebandit

Good deals. I always find this store to be clean. The staff are helpful and friendly too.

Maxine Chapman

It would be helpful if hand sanitizer was available after you have used the debit machine at the cash. I noticed the machines are not cleaned after each transaction.

rob trybuch

Way less people than in Barrie, even driving to Orillia to shop and back is about the same time or less than shopping at the Barrie store!

julie waycheshen

Costco was good as always, polite staff and very helpful. Thanks again Costco employees.

Peter Gaibisels

Tremendous selection. Rapid service. Good prices on lots of items for a limited time.

Bruce Abel

Self checkout is great and a very helpful attendant.

amber baldwin

Chrissy from the optometry center was amazing! Very helpful and so friendly. 10/10 would recommend for all optometry needs

Lloyd Zilinski

Doing all the right cleaning procedures but so are everybody else. The usual Costco situation. Had a couple of things I wanted but didn't have the one item I really needed. Thank goodness I hit the store when it wasn't extremely busy, which seems to be the normal case. In fairness to this particular store, it appears their location isn't as insanely busy as most of stores in Edmonton. As a plus, and the only reason I gave 3 stars instead of 2, the staff were friendly and helpful.

Diane Hook

Friendly helpful staff, wide clean aisles, and well stocked shelves make shopping here a pleasure.

joel zone

Very good for shopping, usually spend 400-500 at a time when we come, only downside is you need a membership but there is bonuses for whichever one you pick

Chris

Clean, spacious, friendly, good selection, excellent customer service, and well laid out with some excellent deals to be had. It's great that they have the electric scooters for people that are disabled like myself as well. Will definitely continue shopping there.

Garnet Fraser

I was in the Prince George Costco a few days ago and complained to the manager about the numerous people not wearing masks. Some were wearing the ridiculous plexiglass nose decorations, which do nothing more than to prevent spitting. The Costco manager told me they have received direction from head office not to enforce mask restrictions. If people say they have a medical reason preventing them from wearing a mask, Costco managers have been directed not to ask for proof. As our healthcare system continues to fail and conscientious people limit their visits with loved ones, it is offensive to see blatant disregard in spaces where enforcement is possible.

Lisa Laninga-Twohey

Found everything and more. Busy spot, bit managed to get through quickly. Staff were very helpful

Barb Henderson

The only 2 items we went for, they didn't have . Large pail of bromine and 2 glass jars of bean salad.

Mulley Mulley

So busy and it's a maze of people all grumpy and no flow to the carts. They need blinkers lon the cart

Richard Mehedan

What can I say. I love Costco. Great merchandise and food. Bought strawberries that actually taste like strawberries. Also, Fresh Pickeral, gift basket. And a full cart of many other items. All excellent quality.

Cathy

Was in today, still looking for rawhide bones for dogs. ( Hopefully soon ????) Then got to till 11. That's where customer service goes out the window! Casher Nikki....WOW...just WOW. I know it's tough finding staff...so I get it, but she definitely needs a refresher on customer service....or more coffee...one of the two.

RL W

Staff were super friendly! It was nice.

Milka Beck

We live in Barrie and quite often drive to this location, better customers, they have items not available in Barrie and the parking lot us set up with thought in mind.

Deb Stephens

Awesome location. No line-up usually. Always ample parking. Staff are absolutely fantastic.

Patricia Peel

Easy to get to, huge parking lot, bought a black membership and got a MasterCard. Gassed up on the way out. More staff than you could shake stick at. Clean. If I had one complaint, I couldn't find anything.

Christine Fluney

As always, the deals for some items are great, but the meat is overpriced. Beef tenderloin whole, is two dollars less at Independent Grocers. I just bought two of them.

Max Lamontagne

Very disappointed in Costco and their restrictions. It’s an absolute jungle in there where COVID apparently is non-existent. They have absolutely no rules on how many people come in, no one following arrows and no one sanitizing anything. It’s an absolute joke at a time where small businesses are dying and blamed for high numbers. Get it figured out! Shame.

Gregory Hanson

Good place to shop. Even with membership fee, you can save on many items and get great value for your dollar. I have been using the audiology lab at costco Orillia for the past 5 years. The staff has been absolutely fantastic in taking care of my needs. Sylvia has been extremely helpful and determined my hearing loss quickly. Glenn at the front desk is always friendly and helpful. I extremely pleased with my experience and highly recommend this location.

First Name

Great selection and competitive pricing on many items. Highly recommended to those who do not flyer price or purchase on sale from multiple stores. Only downside I found was the larger items have to be wheeler out front instead of having a loading dock area or actually staff assistance to safely get the item to your vehicle. Wish they had a location in Riverview with the new bridge now redone!

Fredrick Ellingson

We used Costco because we live in a small remote community and need to buy items in larger quantities, especially when road access is open. There are other options but when you add in the discounted gas prices, you really can save a lot of money. Stores are also pretty clean, 1000s of customers a day can make for dirty floors and products out of place.

Ian Lucas

I bought a strawberry-rhubarb pie today. Horrible. Rhubarb was completely raw. H Who taught your employees how to make this disaster. Do not buy this pie!

Davette Chiongliu

Great deals! Products are great! Very fast service.

Daniel Yoo

Smaller costco than those on the mainland, but it had everything we needed.

Danielle Dalton

Always a pleasure to go. We can only get there every 2 years. Keep forgetting to bring my own bags and boxes. All and all fabulous.

Shawn Kennedy

Typical Costco...all the Costco essentials. Even when it’s busy it’s easy to get around. Staff could be more customer service orientated instead of entitled!

Kathy Morrison

Needs more product for kids.

Jim seili

Great store Great selection

Richard

It is our best Costco location, always going there on our trip to northern Ontario. They always have surprises for us, in the form of products, that we cannot see them in Toronto. Their new automated service at fast food location is a real outstanding, from ordering, paying, a getting our order it took 3 minutes max. Please, see pictures below this post. Not a busy location yet, and we like it that way. Lines for gas are max of 1 to 3 cars, so one is on the road in no time. Strongly recommend that location.

Christine Comte

Always great to go lol

Arnold S

One of the older Costco stores so there is unfortunately no gas bar and the selection isn't as good as other locations, but still good for the staples.Turnover of produce is high so everything is usually fresh. If you haven't looked into it yet, buy apple strudel by the box and cook them yourself. Best... deal... ever!

Joan Chadderton

Everyone was awesome. A young guy collecting carts outside saw I was struggling to put some bins in the back of my jeep and came over and did it for me. I really appreciated that

Karen Hockley

Better layout in many aspects, more room in the parking lot, easier to enter and leave, aisles are wider. Products are the same just a better experience due to not being so cramped. Gas bar was less busy. So glad we have the option to visit another one so near to Barrie.

Gordon Knoedler

Great prices on most thing's

Debbi Serafinchon

Each and every time we decide to shop here, we are reminded of why we choose to pay more elsewhere. The staff never smile and treat you like you're infringing on their time.

Rita Pick

It was good. Looking forward to when the middle aisle is open.

Sing Lam

A larger wholesale grocery store. Very crowded today, Saturday, perhaps because of the long weekend and the school will start soon.

Jamie Cauchard

To crowded. Nobody checking to make sure you stay 6 feet apart. Not safe.

Gord McQueen

Great place to shop in Orillia also the people looking after you are so kind. I wish I new the young guys name that helped us gather our vanity in the SUV he should get a gold star.

Keith Seida

Great for bulk stuff less on herbs nice restrooms and the gas price is the best rate that a 9 just no windshield wash

Gordon Louie

I love shopping there good people

Jennifer Weiss

My husband loves loves Costco. I do too. Advice if you see something you love, buy it then and there. Costco is the type of store that sometimes once something is gone it's gone for good. Also, I've noticed that difference Costco's have a little different things for sale. Not tons of items but some difference. The one on the Northside (137th and 50 st.) is my least favorite. I believe It's the smallest in the city so it's usually overcrowded. They need to built another one in the Northside.

Rebecca Civitarese

One of the most relaxing Costcos I have ever stepped foot in! I didn't wait in line at ALL and the cashier was extremely friendly and her helper gladly boxed up all my items. Really nice selection here as well with some AWESOME sales! Got all the essentials needed.

Virginia Hicks

Ordered on line, delivered. Good

fred shellswell

Had trouble getting new phone connected to Costco app. Tried to get new pass word. Could not get email back. They said just go out side and try. They could not help. It was not my service that was the problem. I just said to hell with Costco and I will shop else ware.

Brad Monkeyboots

I like Costco. Prices are good returns are great. In 30 years shopping there I have been satisfied 99.9% of the time. But they are wholesale so don't expect an express line. If you can't deal with that go somewhere else instead of being one of those $icks that cuts in front of me, doesn't take no for an answer and says I just have a couple things :-)

O “Anonymous” O

Normally I dont care about customer service, especially at bulk and discount stores. But this place is atrocious, not just a one off experience either. All the cashiers are incredibly rude, and look at you like gum under their shoe if you dare talk to them or ask any questions. And if you forgot to hand them your costco card before unloading your stuff, well I hope you like being stared down for 30 seconds straight before being screamed at.

Darren Szoo

By far the worst Costco I have ever been to. Only 3 checkouts open at peak hours. Only one person working returns, with a line out the door. Not what I would expect from Costco.

Gail Boyes

Great store. Bright and clean. Well-set-up to deal with coven 19. Excellent customer service!

Cathy Wingrove

Cashier wasn't friendly. I am a short woman it was hard to see the debit machine very high up. She was getting a liitle ancy because I was taking too long.

Sharon Buffett

Everything was great. Purchased tires had a small issue but the service people was excellent and went above their duties to exist. Thankyou

Jonathan Stock

Was busy, but it easy to get out items. No toilet paper

Kyle Tkachuk

Always find what I need. And always more than I need but buy anyways. It's Costco. One word of advice. Never go shopping there when hungry or partially intoxicated. It gets expensive fast. Haha

Glenn Fuglsang

Great store! Always clean and well stocked. Great roasted chickens! Friendly staff.

Ozzie Carter

What can you say about Costco!! Big selection and helpful staff. Self checkouts available.

Gordon Burke

Have to be a member, but the $60 is well worth it on gas alone. Lots of great deals in the store too. Friendly helpful staff. The lines are long at checkout but don't worry the staff work quickly so it makes up for it.

bonnie pine

N95 masks are handy and well priced...

dan miller

Disappointed in the number of people they let in. They have a sign posted 554 people in the store before its at capacity. Are they saying that before the pandemic the would allow over 2000 people in there store... Seems high to me

Greg P

Great Costco, very crowded on weekends but not too crowded on weekdays, well managed. Would love to see them add a couple self checkout or express lines for those of us who sometimes just want to pick up a few items.

Shelley Malowany

Usually a wonderful Costco, not today. No buggies (I get it no one wants to get them as it is cold), disrespectful staff at the entrance. I needed returns. I didn't go in to the warehouse, I went to returns stood in the wrong spot and again was spoken to very rudely. I left I'll go to another Costco to do my return. We all understand lineups, staff need to be patient, understanding and kind. Again, where is politeness, respect and customer service? If it is to busy and hectic for you to treat customers respectfully maybe you need a job change. No one is answering the phone so I'll try on Monday to contact the store manager.

Joe Turner

Family has been shopping Costco for years the Orillia location never seems as cramped as the Barrie location and the gas pumps are always quick no lineups

George Soto

Love this Costco as it's not as busy as others. Always decent to great prices, but you always end up buying more than you came for. Parking is decent even on weekends. Would be a five, but as most know sometimes they have stuff you love, and then they just stop selling them. It's always a bummer when it happens.

Carol Dennison

Parking was good. Found the items we were looking for right away and no line ups. Best gas prices in town

Peter Metcalf

Disappointed with the service...or lack thereof... I received with my first experience with this location. Been a member since Price Club!

Kim Groomes

The store was not overly busy. Staff were cleaning carts as we arrived. Staff are always kind and helpful.

Corey Dajko

Great place to shop for bulk. They sell everything from clothes to dish soap to toilets too fresh produce. Sad to see no samples because of coronavirus, can’t wait for them to come back.

Brad Graham

Current health protocols in place. Good variety of what you expect from Costco. Friendly staff willing to help. Fuel available at this location. Store is neat, tidy and clean.

Cynthia Wallington

I like Costco for many reasons .just love the different nationalities shopping there. They always smile amd for the most part costco shoppers are happy ❤

Pat Young

It was a good experience. Got in as soon as it opened and cashiers were not too busy so it was a quick exit.

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