You will see all the feddbacks of people who use the services of IGA extra Vallée (Fruit Store) near to the territory of Lachine (Canada).
As of day this business gets a rating of 4.1 stars over 5 and that score was based on 127 reviews.
You must have seen that the average of ratings is really good, and it's based on a large number of scores, so we can say that the score is very credible. If people have bothered to value when they are satisfied with the service, is that it works.
As you know, we do not usually stop to write scores when these are good and we usually do it only if we've had a problem or incidence...
This Fruit Store is included in the category of Grocery store.
(Translated) Super good choice of prepared meal. Counter ready to eat chicken, pizza, fries, the little lady at the bezel is super nice and friendly to every visit! Nice selection, I find quite a lot of gift I need. (Original) Super bon choix de repas préparé. Comptoir prêt à manger poulet, pizza, frites, la petite madame au lunette est super agréable et sympathique à chaque visite! Belle sélection, j'y trouve pas mal tout don j'ai besoin.
Super
Cant
(Translated) Very good the service the choice the price the cleanliness everything was excellent thank you I.G.A. (Original) Très bonne le service le choix le prix la propreté tout était excellent merci I.G.A.
A bit expensive, however, the food is fresh and lasts a while before expiring
Excellent fish counter!
Clean friendly staff
Very good
Great selection, clean, good customer service
They stay open till 11h bless their souls
(Translated) Usually finds everything that has come to seek put a by the taster thing Nestlé decaffeinate and that I find it a shame when it is on special I can never find it I like buying both the normal and decaffeinating it but I do not never find but by that I love my experience every time (Original) Trouve généralement tout ce que l'ont viens chercher mise a par le taster chose Nestlé décafeiner et ça je trouve ça dommage quand il est en spécial je peux jamais le trouvé j'aime bien acheté les deux le normal et le décafeiner mais je ne le trouve jamais mais a par ça j'adore a chaque fois mon expérience
(Translated) 5 out of 5 for cleanliness and quality of food. On the other hand, employees should be better supervised and trained. Good customer service is as basic as not talking badly to customers in front of other customers, telling intimate stories to customers, shouting swear words and being rude. A small intervention and a good training would be beneficial for them. (Original) 5 sur 5 pour la propreté et la qualité des aliments. Par contre, les employés devraient être mieux encadrés et formés. Un bon service à la clientèle c'est aussi basique que de ne pas parler en mal des clients devant d'autres clients, raconter des histoires intimes devant des clients, crier des jurons et être impoli. Un petite intervention et une bonne formation serait avantageux pour eux.
Good spot
This grocery store has a great selection of fresh products and produce. I like going there as you can usually find anything you want there.
Super expensive. I only go there when i need specific things that i cant find elsewhere. This place will bankrupt you if you go on a weekly basis.
So much variety in brand name products. Produce is always fresh and the customer service is great.
One of the best iga in Montreal, you can find exotic fruits and veggies, and the bakery is fresh and professional.
Clean
They do not have half of the items I would find at other IGAs.
Great!
Everytime i go there, I find what I need and they have really good service. However, yesterday I went there and had a bad experience with a cashier worker. I was about to grab those bars you put to separate your items from another person’s …
Fab
Easy to access also has an exterior parking
Good food, fresh, tasty, natural.
Nice set up,big store,clean
Excellent variety of fresh food: meat, fish, vegetables, fruits... Meals prepared are also really well done here.
(Translated) I love this store it is clean and there is a large selection of food. (Original) J'adore cet magasin il est propre et il y a un grand choix de nourriture.
I like this place alot!
Good quality overall, but pricy and staff not always helpful.
A good grocery with a wide selection
Good prices
Nice store with quick checkouts and wide range of products. Also has a bakery inside
(Translated) The grocery store is always clean and the clerks are kind when asked for help (Original) L'épicerie est toujours propre et les commis sont gentil quand ont leur demande de l'aide
High prices, often out of stock, lousy service. To be avoided. Today, returned home to find an item missing from my shopping bag. I returned to the store and was treated like I was trying to pull a fast one. The replacement cost less, and I was not offered a reimbursement of the difference. Not even an apology for the inconvenience. Given the prices, one might expect something resembling a sense of customer service.
(Translated) Good atmosphere, pleasant to shop. (Original) Bon ambiance, agréable de faire son marché.
So clean so friendly
Great selection but very expensive.
Yup here too.
Good variety but overpriced compared to other grocery stores.
One of the best igas around but their fresh section leaves a lot to desire
Solid grocery selection
Greater grocery naturel products stores, vitamins, alot of fresh vegetables, services could be better.
Open late on weekend and great selection for the area
My favorite grocery store in regards to quality
(Translated) Good services good product but flat on the level of waiting at the box during the busy hours. Too many cashiers, for too many customers at rush hour. But the wait is worth it. Great variety of all kinds, very caring and efficient staff. (Original) Bon services bon produit mais bémols au niveau de l'attente au caisse durant les heures de grande achalandage. Trop peut de caissière, pour trop de clientèles au heures de pointe. Mais l'attente vaux la peine. Grande variété en tout genre, personnels tres attentionnée et efficace.
(Translated) Big, clean You can find everything there (Original) Grand, propre On y trouve de tout
Love it
Love the sushi counter.
(Translated) Paid the order $ 300 but must go to another crate for cigarettes. Arrival at the other box, broken. Went to the other cash register sir. After having served a customer debate, sorry the case is closed .. in short, make 4 different cases for cigarettes .. not strong not strong. (Original) Payé la commande 300$ mais doit aller a une autre caisse pour les cigarettes. Arrivée a l autre caisse, brisé. Allé a l autre caisse monsieur. Après avoir servi un client débat, désolé la caisse est fermé.. bref faire 4 caisses différentes pour des cigarettes.. pas fort pas fort.
Cool place since all me friends work there. I do wish I got a job there though
It's a fine IGA. Only gets 2 stars because every time I've gone, the employees refuse to speak English with me.
Neighborhood store, always find what I need Service is very good, they have a lot of local products and they are always happy to help
Opens late
One of the best IGAs. The vallee family prone fresh goods and their fish shop is excellent.
It smells nice there
(Translated) Impossible to note 0 star but it worth. The prices displayed in the store do not match the checkout and the team, despite the evidence, refuses to give me the price displayed at $ 1 less! Too bad to lose a customer who comes every week for $ 1. Now I'm going to go to Maxi or Metro next door. (Original) Impossible to note 0 star but it worth. Les prix affichés en magasin ne correspondent pas à la caisse et l’équipe, malgré l’évidence, refuse de me faire le prix affiché à 1$ de moins! Dommage de perdre un client qui vient chaque semaine pour 1$. Maintenant je vais aller chez Maxi ou Métro juste à côté.
(Translated) Another grocery store. (Original) Une autre episerie.
Wish there were more vegan options
Debatably the best IGA in Montreal.
Nice iga
(Translated) Many choices but expensive. (Original) Beaucoup de choix mais cher.
One of the best IGAs out there. Whoever is running this place knows what they are doing.
I haven't been to this IGA in a long time. It is not bad. It is like all the rest. I went in search of chicken for my mother's day meal this coming Sunday. They have the format size package of drumsticks for $15 . Not bad. I didn't like the clerk at the cash though. The moment I came up to her she started staring at the flowers in my reusable bag instead of cashing my product. I told her that I had just purchased the plants ???? at Metro and I will show her my receipt so she doesn't think that I theif them. She hadn't said a word to me the whole time but her eyes said it all. She actually took the receipt and looked at it and gave it back to me, then proceeded to cashing my product. No good evening, no nothing. Amazing. She was as cold as ice. She would be perfect for the cold products department of the store.
I always find what I'm looking for whether it be in person or online.
Little pricey, but good clean place to shop for food
I find their prices on everything very high! Unless there is a sale I don't shop there. They have good quality fresh items, such as fruit's, vegetables, breads, cakes and meat, but again prices are too high! I wouldn't recommend this place unless your grocery budget is high!
Love this store
nice place to shop
Easy shopping experience
Big and nice location. Nice produce selection and friendly people.
Clean supermarket, great selection, friendly staff
a nice grocery were all kinds of food u want u can buy it excellent
Have all that you want
Really clean IGA. The staff is nice and helpful
great store
Lots of choice.
good spot for groceries
Well mannered staff and quite efficient. Waiting time to get served on checkout is anything between instantly and 5 minutes.
Great selection and surprisingly good sales.
(Translated) Legal thief (Original) Des voleur légal
Nice clean store with good selection
All the cashiers always open not like maxi
Produce is always fresh.
Low prices alot of people though
Very busy but the cash registers are fully staffed so things do move
Really organized, nice ambience
Very nice
Good quality, good selection, pricing is fair but a little above market.
Excellent staff, never have to wait long to be served. A properly run grocerie.
Beautiful large new store. Great selection
I was really disappointed to see an older woman cashier working at a station without a scanning gun. I put down a case of water and the woman had to scan it by lifting it. After speaking with management they said they've been asking for a scanner for that station for three weeks. Unacceptable. It's an injury waiting to happen. In what society do we not take care of those who are older. Especially cashier's during a pandemic. Breaks my heart.
Great selection. Specialty food IGA. I went here because my IGA didn't have it.
They have a lot of stuff and shopping there is nice and feels easy but the prices on meat, fish and veggies is just ridiculous and they sell old food a lot.
Great produce and meat at a good price. Amazing staff.
Cool
Meat section is great with different varieties as well as the fish. Different varieties of fruits and vegetables.
I needed a birthday cake for my mom while i was out of town at 2500 km away. They took my order and delivered it. Job well done thank you
(Translated) The best fried chicken ... I'm not sure how or why .... I've eaten fried chicken in my life O GOD I've eaten ... $ 65 bucket in hipster restaurant that's just starting out with B and ends with Y ... some Korean "kentok" ... some spicy .... some tex m3x ... BEST FRIED CHICKEN EVA..as worse also the rest of the grocery store has good common sense (Original) Le meilleurs poulet frit...je sais pas trop comment ni pourquoi....j'en ai mangé du poulet frit dans ma vie O GOD j'en ai mangé...des bucket a 65$ dans des resto hipster qui commence par B et finit par Y...du "kentok" du Coréen...du spicy....du tex m3x...BEST FRIED CHICKEN EVA..as pis aussi le reste de l'épicerie as ben du bon sens
Rude staff, small over crowded parking lot. Stopped there because it was on my way home but did not like my experience.
Expensive. Positive thing : Clean Washroom Gender Neutral
Covid restriction lacking a bit
cant complains. good and clean place. fresh food. good parking. good staff. :)
Nice store but more expensive than other places.
Good
Great service
(Translated) Very good and very clean! (Original) Très bien et très propre!
Definitely one of the better IGAs around. Great variety, friendly staff, and grocery baggers who really know what they're doing.
(Translated) I really liked the cake I ordered. Thank you very much for the excellent service at the pastry shop! ???? (Original) J'ai vraiment aimé le gâteau que j'ai commandé. Merci beaucoup pour l'excellent service à la pâtisserie! ????
Quick, friendly staff
Big ,easy to get to, big parking, very clean....
Pretty good iga...
Really nice people working there, helpful and warm. The store is moderately crowded during the evening and the cashiers are moving fast. They don't have service a l'auto
Very good store great selection
Most expensive of any other big grocery chains
My second visit and I feel so uncomfortable. A Gentleman ask me to get out and leave my backpack in the counter. After I finish my shoppings I ask for my backpack and a lady was giving me the wrong one, I feel like she looked at me like I was lying or a Thief, then she apologized. Afterwards, I took my stuff into my backpack and she asked me if I paid for it and I showed her my purchase receipt. This never happens to me in MAXI!
Expensive!! Poor produce!!
(Translated) Very good service (Original) Très bon service
Staff could be more helpful
My favorite grocery store .... convenient .... and i can accumulate my AirMiles✈✈✈
Good
All right IGA here in Lachine what can I say I've never liked IGA it's always been Quebec was shopping center the French police most employees only speak French and their prices are always high even when they say they have a special happening there special prices as the high-end prices at other shopping centers what are foods are fresh stir breads are freshly made daily the deli counter is phenomenal I definitely suggest for people to come buy printer English whatever language you speak you'll be happy about this place I definitely give it a 5-star rating
Clean and very accessible
Last two times I visited this IGA the service at the cash was horrible. A few weeks back I reached the cash and was in the only line that did not have someone packing bags. There were bag packers at the other cashes, doing nothing I might add, I had to pack my own items...while the cashier watched me! She didn't even help! If i wanted to pack my one groceries I would shop at Maxi and pay less for my items. Today, the cashier flipped my crustade au poires upside down to scan the sku, slight damage but still ok. The bag packer was slow and inefficient. When I got home I noticed he packed hard on top of soft items and everything else sideways! The crustade is complete mush and open all over the other groceries, my sushi is in one clump and the others items are crushed. The almond milk is rotten and clumpy-despite having a best before date of September 2019. The floor at the entrance was riddles with slippery mushed fruit and the sushi fridge was leaking water all over the floor. I shop at IGA for the service. I pay more at IGA than other grocery stores for the SERVICE. There is just no quality service here. Will not go back.
Good food
Outstanding products, a little crowded
(Translated) I Love IGA extra Valley (Original) I Love IGA extra Vallée
Lots of choices ! Beautiful IGA with very nice staff
This IGA has a nice varied selection
Nice store, not much wait at cash, fresh fruits and veggies
(Translated) Good price, good service, very clean store. (Original) Bon prix, bon service, magasin très propre.
Clean, spacious, and well-planned store. Excellent selection of fresh foods and special sale items are well-stocked. Very helpful and friendly staff.
Large variety of food. Very clean and inviting.
Beautiful store every department is excellent
Opened till 11 pm
Very reliable suburban grocery store. More fresh local food and specialty products would have won it another star ⭐️ but as is, they content themselves as a good grocery store. Excellent beer choice.
Good selection of groceries, they give you paper bags. ☹️
Good
Excellent selection of vegan products!
Not the best place fruit and vegetable freshness or price
The entrance and exit are the same door so it can be a little wait to get in because of covid, but on the positive side is this store has plenty of gluten free options. Including great bottles beer I could never find anywhere else. If you have issues with gluten this place has some good stuff.
Great store. They have everything I need. Actually a little cheaper than Metro down tbe street.
Whether working inside the store or at the tills, their staff is not friendly at all. For example they pick which clients they want to help bag their groceries. Overall they demonstrate a very unprofessional and inconsistent attitude. They do not seem to care the least about their customers and we clearly not seem to be their priority. My advice, train your staff better.
Very good warm food for lunch.....
Nice interior. Variety of things to buy.
The staff seem great but the no backpack policy is extremely unfriendly to walkers/cyclists Edit: checked out a certain grocery store just north of here and well, not only are backpacks allowed, they also have way cheaper prices, a better selection for vegetarian/vegans, and self checkouts. So I guess I will be going there from now on :)
Big store but also confusing
Very clean store with nice staff
The worst, ripping people off, just got scammed for 12 dollars
I hate the bred is good for four days then it's expired.
No problems with anything except cashiers. Each open cash had lines up of over 10 people when I went, and the under 8 items cash was slower than the other cashes. Very unhappy with the service. Apart from that no problem.
Fresh!
Too expensive
(Translated) It's clean, it smells good, but it's expensive, elsewhere you can have the same product for less money (Original) C'est propre, ça sent bon, mais c'est cher, ailleurs on peut avoir le même produit pour moins d'argent
Always clean, friendly staff, always well stocked. New Metro next door wont change my shopping habits!
(Translated) Clean but more than ordinary baguette bread from the bakery ... (Original) Propre mais pain baguette de la boulangerie plus qu'ordinaire...
(Translated) Nice place, very clean and the cashier was very nice! (Original) Belle place, très propre et la caissière était très gentille!
Fresh and organic food,good customer service.
(Translated) You can find everything and it's well placed. When I can't find things the clerks on the floor have always known where to find what I'm looking for (Original) On trouve de tout et c'est bien placé. Lorsque je ne trouve pas des choses les commis sur le plancher ont toujours su où trouver ce que je cherche
I've been shopping there since its opening. It was a very nice and needed addition to Lachine's food supply. In essence, it replaced the previous smaller food market now transformed into the Jean Coutu. Since the opening of this IGA, it hasn't provided the same diverse cultural offerings as the previous store but has until recently shelved excellent produce, fish and meats. In the past 18 months the place has really taken a sorry turn in both food quality and diversity. To put it mildly, anything "on special" should be seen as "we were going to throw it out anyways" and then some. As for the meat, well I hope you enjoy hamburger and water soaked chicken.... I've shared this with the owner, Mr. Vallée, who coudn't care less and Sobeys afterwards that are more concerned with promoting their new approach to healthy eating than shoring up the quality and service. At the price point of this store, my advice to you is to go elsewhere.
(Translated) Very disappointed with my last visit to Covid-19. The employees at the entrance do not care to say hello, no one told me where we could wash their hands, 3 young employees chatted by blocking the second entrance door and did not respect the 2 meters. I did not feel safe at all. It’s disappointing considering that frontline businesses must also lead by example and be strict in their approach. (Original) Très déçue de mon dernier passage en temps de covid-19. Les employés à l’entrée ne se soucie pas de dire bonjour, personne ne m’a indiqué où nous pouvions se laver les mains, 3 jeunes employés jasaient en bloquant la deuxième porte d’entrée et ne respectaient pas le 2 mètres. Je ne me sentait pas du tout en sécurité. C’est décevant compte tenu que les commerces en premières lignes doivent aussi montrer l’exemple et être stricte dans leurs démarches.
The only quality grocery store in the neighborhood. If you want to shop without being harrassed by drunk people or junkies this is the place to go in the Lachine area. Yes, prices are slightly higher than the nearby Maxi on most item but the quality is much higher and the clientele are not (visibly) high on crack.
The sushi and the bread were not fresh.
Good selection
Great selection of ready to eat meals. Great prices too.
(Translated) Very good service ... (Original) Très bon service...
Love the vegan food there! Amazing variety!
(Translated) Try to survive. Often lack of products that we usually bought. (Original) Essaie de survivre. Souvent manque de produits que l'on achetait habituellement.
It is the quality of their produts
Very good supermarket.
Convenient to be open until late at night for last minute shopping.
Except everything so ridiculously pricy, it's nice and clean. 2 dollars per pound for apples...I mean
(Translated) Very clean, we should give a packing yard, I buy ground beef and it was at the bottom of the bag, above the ground beef there was a pot of yogurt and a pot of ricotta and tomato cane and tomato sauce, and a tomato juice on top of all that, it's a packed art a grocery store (Original) Très propre, il faudrait donner un cour d'emballage, j'ai acheter du boeuf haché et il était au fond du sac, au dessus du boeuf haché il y avais un pot de yogourt et un pot de ricotta ainsi que des cannes de tomates et sauce tomate, et un jus de tomate par dessus tout ça, c'est un art emballé une épicerie
Great clean location, well stocked lots of good quality products. Yes its a bot more in cost than other groceries but only on items you may not get at other places.
Cashier service is slow
Clean store, the best I could find in the area
Best Home Made Arrabbiata Sauce in any grocery store. Nice and Spicy!!!
Loads of products. Great service!
Gourmet heaven. Nice wine selection.
That chain (IGA-market) is to pricey compare to super C and maxi !
Good.
Very clean, impressive
Great store
Great IGA only giving it 4 stars because I wish it had self check out.
All great, but a bit expensive
Rarely restocked properly, always a wait at the cash, lack of discipline in the staff and often dirty. Only go when I don't feel like going out of my way, always the same issues.
Best supermarket in Lachine.
Slow cashiers great selection
An amazing selection of ready to eat food here. And fresh as fresh can be. The language issue depends on the employee. I overheard English and French being used. Either way, friendly staff.
This shop has a really great selection, I enjoy shopping there.
Good but slow service sometimes
(Translated) Correct for a Montreal store. There isn't much to choose from, but you can find the essentials. The food is generally of better quality than maxi. There is a small organic department which could be much larger since this corner of Lachine lacks organic products. The prices on decent cheeses are outrageous. The kinds of blocks of "cheese" that look like plastic are inexpensive but don't taste like cheese at all. Self-service grilled chicken is really bad (tasteless). (Original) Correct pour un magasin de Montréal. Il n'y a pas beaucoup de choix mais on y trouve l'essentiel. Les aliments sont globalement de meilleure qualité que maxi. Il y a un rayon petit bio qui pourrait être beaucoup plus important puisque ce coin de Lachine manque de produits bio. Les prix sur les fromages correct sont exorbitants. Les sortes de bloc de "fromages" qui ressemble à du plastique eux ne sont pas chers mais n'ont pas du tout le gout de fromage. Le poulet grillé vendu en libre service n'est vraiment pas terrible (il n'a aucun gout).
Good grocery store. Has everything you need. Clean and organized.
A very nice store with lots of varieties and good prices.
I like IGA because they have a bigger variety and the store is more cozy . You can find more things you need there and I like that . However I hope the prices was better or wish they had better deals.
Excellent selection of prepared and fresh food. Great service off-hours. Popular, so long lineups during peak hours.
Expensive but fresh
Friendly team...
If you are okay with paying a premium for your food, then this place is great! On site bakery, fishmonger, and butcher!
Fairly clean and the prices are okay but they have a poor collection of organic vegetables. Bonus, they have a great beer collection
4 stars only because it's like heaven compared to the Maxi that's just across the street.
Great place, meat is fresh, more expensive than the competitors across the streets.
Best supermarket and grocery in the area. Pricey, like most IGAs but quite a lot of variety.
Pricy compare to other grocery stores. But the experience is better overall (cleaner floors, nicer display, top quality fruits and vegies, best cuts in meats and fishes, more choices, etc.) The staff is most professional and there's even an employee to wrap your groceries into your bags when checking-out. You'll find machines for recycling cans and plastic bottles at the entrance. Parking spaces are limited during rush-hours. It's perfecly located right next to a LiquorStore, a bank and other services.
Rip off on sale items not marked correctly , buy the wrong item .Manager does not hear about must be a on going issue. WOW
(Translated) Very clean, lots of space between rows, fresh food and lots of choice. (Original) Très propre, beaucoup d'espace entre les rangés, aliments frais et beaucoup de choix.
(Translated) The vast majority of cashiers cannot say hello or thank you. Sorry. However, several complaints were sent to the manager in this regard. On the other hand, I notice a rise in this point of view at the level of the packers. I go back there because I always find very good products. (Original) La grande majorité des caissières ne savent pas dire bonjour ni merci. Désolant. Pourtant, plusieurs plaintes ont été envoyées au gérant à cet égard. Par contre, je remarque une remontée à ce point de vue au niveau des emballeurs. J'y retourne car je trouve toujours de très bons produits.
(Translated) I love this iga (Original) Jadore ce iga
Meat food people ok
What's the worst experience in an IGA store that I've been in we were lined up all the way to the back of the store before I had any service at the case I asked the cashier where was the manager
(Translated) Great ! The employees are very polite and helpful .. This is my place and the metro.will not replace my iga! (Original) Super ! Les employés sont très polie et serviable.. C est mon endroit et le métro.ne remplacera pas mon iga!
(Translated) Clean. Everything is fresh. Dedicated employees (Original) Propre. Tout est frais. Employés dévoués
Store looks good in the front but they backstore is usually disgusting. Rotting fruits and veggies in corners here and there. Saw the boss fire employees and REFUSING to tell them why they were fired. Ran by jackasses who only cares about the money. This is by far the IGA with the worst customer service.
realy good
(Translated) Good service nice selection courteous staff! (Original) Bon service belle sélection personnel courtois!
Clean, always well stocked, helpful friendly staff, small parking lot.
Pretty good
It's clean, aisles are spacious and well-marked, food is fresh, personnel is pleasant, wait times at the cashes could be better but we need to remember we're in a pandemic. All in all, an excellent supermarket.
Store row are never filled after 5pm therefore less stuff in the rows for ppl that finish work later
Hugh store. Anything you want you'll find it here.
I can’t believe the management refuses to let their employees wear gloves to protect themselves it is the most irresponsible and unbelievable thing I have ever seen . Apparently the geniuses that run this place think that a 17 year old girl wearing gloves is scaring the customers away . In a time like this apparently money is more important than the lives of our children SHAME ON YOU IGA YOUR PART OF THE PROBLEM NOT THE SOLUTION. . U just lost one of many costumers ????????????
Very ifficent
So so
People not wearing masks. Security guard saw them and waved them on. Didn't say anything! Guard was also not wearing his mask properly.
Excellent service.
Don't see why so much bad reviews. Cashier's not speaking proper French? (or Engish for that matter, welcome to Quebec 2015) In any case, what does that have to do with the food quality? Nothing beats the rotten food of Maxi next door. It is a good place, they have good choice of Angus meats and prepared meats. I asked once for a certain food and one of the employees (in proper French) said, they would order it for me and the reason they don't have it (Pineapple juice) is because of low demand.
I asked if they had Morgan Freemans Enchiridos. Couldnt find any. I was sad
The female security guard was rude to my mom and kept following my mother around the store for no reason. I don't know if it was a case of racial profiling or not. We've been coming to this store for 15 years, its the first time we had an issue like this. When we called the store about it, the person on the phone just took our name and phone but she didn't apologize about the incident.
I find there prices go up often not by cents.I bought one item it went from 5 something to 6 something Also they make donuts freeze them then un thaw them.What is it to make fresh donuts each day since all there cakes come frozen. Less work for them.
they have foods that you wouldn't find at maxi
This place is the worst for service they treat you like trash and they all know better than you do... Not to mention often I will buy something and it will be expired or 2 days til its no longer good... Be careful with this place read everything before you buy if not you might get treated like an idiot
(Translated) Very good selection of items (Original) Très bonne séléction d'items
(Translated) Excellent ... I really like this supermarket ... but they make more pizza ???????? (Original) Excellent...j'aime beaucoup cette supermarché...mais il font plus de pizza ????????
Very good selection of produce and packaged foods. Lots of staff ready to assist. Very clean and organized displays and arrangement of merchandise.
(Translated) For the first time in 20 years I was refused entry because I had a backpack, while I have been there dozens of times, especially since he no longer gives a bag. I discussed with Mr Nantel during this time several customers left with bags on their backs. After chatting I was physically escorted to the exit. These are PROFILLAGE on age and sex and DISCRIMINATION. (Original) Pour la première fois en 20 ans je me suis fais refuser l'entrée car j'avais un sac à dos, alors que j'y suis allé des dizaines de fois avec surtout depuis qu'il ne donne plus de sac. J'ai discuté avec Mr Nantel pandant ce temps plusieurs clients quittaient avec sac sur le dos. Après avoir discuté j'ai été physiquement escorté à la sortie. Il s'agit de PROFILLAGE sur l'age et le sexe et de DISCRIMINATION.
Their food is quite expensive, cashiers are not nice, bad customer service
Great service and choices
Woww splendid
Has what I need
To pricey. Buy more 1 for sale price. That's BS
Good spot
Convenience
Nice but meet is not so great
Lots of choices
Good variety of products, however prices are usually higher than in other places.
Decent service
Pricey but excellent super market
nice
(Translated) My god please, please show your packers to put things in bags in a logical way (not a cantaloupe over a loaf !!) They do this kind of stupid thing systematically every time, it's been 10 years that I go to your house each week and never had improvement on this side. (Original) Mon dieu svp veuillez montrer à vos emballeurs à mettre les choses dans les sacs de facon logique (pas un cantaloup par dessus un pain!!) Ils font ce genre de choses stupides systématiquement chaque fois, ca fait 10 ans que je vais chez vous chaque semaine et jamais eu d'amélioration de ce côté.
Service was good
Clean but very busy
Good grocery store.have everything I need.
They know how to accomodate the customers while following safety.
Lots of choices
It's really one of the best iga's I've been to and it's not just because I work there the customer service is impeccable it's a bit pricey but it's worth it????
(Translated) A little more expensive but a lot of quality choices. (Original) Un peu plus cher mais beaucoup de choix de qualité.
Clean store very pricey but the special are good
It was kind of busy but not overly. Steady flow,no waiting outside in line
The owner of this franchise does not know the meaning of COVID19!he only speaks 1 language = MONEY .... there is no respect whatsoever pertaining to social distancing. I made the mistake of going on a Saturday and there where the same amount of clients as the pre pandemic era! I am making sure to let everyone I know NOT TO GO TO THAT IGA! U put your life at risk. I was a loyal client for years and am extremely disappointed and sorry for those poor employees... Manon
IGA is very good.
Fancy grocery store with lots of choices . I like it
Clean worker well dress in uniforms Speak French and English Access to wheels chairs Line up as cash was long ( But it Easter so I understand) Express cash is needed. Good presentation in viewing Windows for all of the meat cakes. Lots of space. parking is good need more space in the future. The manager in the meat department was amazing.
(Translated) Excellent place to find quite any food. (Original) Excellent endroit pour trouver tout en fait de nourriture.
Very clean. Vast array of products. Friendly staff.
Great selection, but pricey
I brought back ground beef two days after purchase that had soured and turned brown. I was told by Lucie, the supervisor, that ground beef is only good for 24 hours from the packaging date (lie #1) and in the same breath she went on to say that ground beef never has a best before date (lie #2). Lucie dismissed me and declined to refund me. I crossed the street and bought a package of ground beef from IGA's competitor that had been packaged a day before and had a best before date that said it was good for another 2 days. Lo and behold Lucie: a best before date AND beef that was good for 48 hours (or 72 hours from packaging date). Clearly IGA uses low-grade meat and sells it at a premium without a best before date. They also hire supervisors who ought to know better than to lie to customers to avoid reimbursement. Buyer beware! There are better places to get your meat.
Seems like this is the only place that's running smoothly. Keep it up!!!
Pricy!
(Translated) A little customer service training wouldn't be too much. I have been a customer for 2 years and I can count 2 cashiers (who no longer work there) who looked good and were courteous. We agree if I come to the IGA it was for the service. Offer you the same products as your competitors, but at a higher price. The minimum would be to hire employees with a smile instead of an attitude. Every time I come I have the right to 0 hello, the cashiers scan my items in the order they want, while I strategically place the items on the mat so that the packer cannot make too many mistakes depending on my taste. And when I tell him (because in the end I PAY FOR THE FOOD (OFTEN NOT FRESH)) well I am told that it is not my job ??? I left them all on the mat and this was the last time I set foot in your establishment. I was really disappointed with your service I now enjoy the costco and sami fruit and the butcher shops near us do not buy from IGA (Original) Un peu de formation au niveau du service à la clientèle ne serais pas de trop. Je suis cliente depuis 2 ans et je peux compter 2 caissières (qui ne travail plus la) qui avais de l'allure et étais courtoise. On s'entend si je viens au IGA c'étais pour le service. Vous offrer les même produits que vos compétiteur, mais a un pris plus élevée. Le minimum serais d'engager des employés avec un sourire au lieu d'une attitude. Chaque fois que je viens jai le droit à 0 bonjour, les caissières scan mes items dans l'ordre qu'elle le désire, alors que je place stratégiquement les articles sur le tapis pour pas que l'emballeur puisse faire trop d'erreurs selon mon goût. Et quand je lui dit( parce qu'au final JE PAYE POUR LA NOURRITURE (SOUVENT PAS FRAÎCHE)) et bien je me fais répondre que ce n'est pas ma job??? Jai tous laissé sur le tapis et c'était la dernière fois que je mettais un pied dans votre établissement. J'ai vraiment été déçu de votre service Je profite maintenant du costco et sami fruit et des boucheries proche de chez nous n'achetez pas chez IGA
Thank
The veggies are always fresh and the staff is always helpful and very polite. I'm an IGA fan
(Translated) REFUSAL TO WEAR GLOVES They don't care if employees can't wear gloves and blame the fact that customers don't like it. Bad practice. If they loved their employees as much as their little Vallée family, he would do something with them. (Original) REFUS DU PORT DE GANTS Ils se foutent que les employés ne puissent porter des gants et blame sur le fait que les clients n’aiment pas ça. Mauvaise pratique. S’ils aimaient leur employés autant que leur ptite famille Vallée, il en ferait quelque chose.
Always good service
Great... Shop there all the time
Most decent grocery store in a 10km radius.
Excellent grocery store!
If you wait til the last minute then yes IGA is the answer but their organic section is super small and their prices are not the best.
(Translated) Always a great service. Spacious and clean store. (Original) Toujours un beau service . Magasin spacieux et propre .
(Translated) Good customer service, kind and attentive employee! Easy to find item (Original) Bon service à la clientèle, employer gentil et a l'écoute! Article facile à trouver
I used to shop here all the time, when I lived in the area. The store has a great selection of fresh fruit, vegetables, baked goods, deli counter, wine, coffee, etc. I always preferred shopping at IGA stores when I lived in Montreal.
I love shopping at the IGA in l a c h i n e it's clean and they have so much food that you can pick from you have every choice you want with the homemade food on the counters there are food but are different and delicious and the cashiers people on the floor behind the counters they are so polite if you speak in French they speak to you in French that's the first language they use and if you go speak English they come back to you in English which is a very nice service to have because there are a lot of English speaking people I just love that store it's one of the best iga's from LaSalle to d o r v a l and point Claire I've been in all their stores and this is one of the best anyways you guys have a nice day stay safe
Empty shelves. Lots of things missing.
Not the biggest selection of items.
The quality of the food here varies quite a bit. I've been a client of this IGA for more than 10 years; the fruits and vegetables has never been this bad. As an example, here is a picture of Pink Lady apples which I purchased yesterday....This is what I got to bite into this morning. It's disgusting. It is not acceptable to sell such products to clients. I have written to the administration, let's see if they get back to me.
Another great grocery store from the IGA chain
(Translated) Always well received (Original) Toujours bien reçu
(Translated) Today they did not honor their price in addition to treating a man in his sixties as a liar despite the clerk had already checked the price with him and said that the product was advertised on special! Now, when you see a special price and at the cash desk the price is not the same, hurry up and take a picture of it instead of sending a clerk because the time when they called the manager and the time that my father was waiting at the checkout someone has all moved the stock on the shelves! And they have the nerve to call him a liar .... A complaint to the OPC will be made and it will be possible to verify it with the surveillance cameras. We will never set foot there again despite our 10 years at this grocery store. (Original) Aujourd'hui il n'ont pas honorer leur prix en plus de traiter un homme d'une soixantaine d'année de menteur malgré que le commis avait vérifier le prix déjà avec lui et affirme que le produit était annoncé en spécial ! Maintenant, quand vous voyez un prix en spécial et qu'à la caisse le prix n'est pas le même dépêchez vous d'aller le prendre en photo au lieu de faire envoyer un commis parce que le temps ou ils ont faite venir le gérant et le temps que mon père attendait à la caisse quelqu'un a tout déplacer le stock sur les tablettes! Et ils ont le culot de le traiter de menteur.... Une plainte à l'opc va être faite et vérification va pouvoir être faite avec les caméras de surveillance. Plus jamais on ne mettra les pieds la bas malgré nos 10 ans à cette épicerie.
Clean, easy parking, quick service.
Clean establishment respectful of covid regulations
I was not there today!!!
(Translated) nice store. very orderly. (Original) beau magasin. tres ordonne.
The availability and freshness of the products are great. But all the staff seems like they really don't want to be there.
Vert nice and clean grocery store.
IGA has quality fruits, so I love it because of that.
Expensive
(Translated) Beautiful flowers for my sweet (Original) De belles fleurs pour ma douce
It is no surprise that this is considered one of the BEST IGA"s in Quebec. It is a joy to shop at this IGA for my family's needs.from the time I step in to the store- up until and including when I check out with the cashiers. Here are a few examples as to why. The staff are uber helpful .If you ask an employee in passing where an item may be located -They actually take you to the aisle and to the item -and they do it kindly with a smile. The meat department has excellent quality choices. For example, recently, I ordered an Organic turkey for Thanksgiving from Mireille - who is always uber patient and helpful and I needed some grain fed chickens cut up by Yan who is also soooo kind and helpful .Everything was packed beautifully and super fresh. My 92 yr old mom said it was the BEST turkey she ever tasted.- and the freshest chickens . The fruits and vegies section are nicely stocked and very fresh. The sales items are great dollar value. The fish section is another favorite department. It is very important to me that the fish I buy is uber fresh and this fish dept A:LWAYS delivers . It is no wonder that I was told that the local fire dept buys their fish their too. After all these years John the manager and Michael know I will often stock up with salmon when there is a good sale and it is packaged beautifully - no freezer burn and my special treat - during lobster season - the steamed lobster is sooo delicious and fresh and the prices are excellent and very competitive . I named a few in both the fish and meat dept.-but - Alll the staff in the fish and meat dept are always ready to help out. The organic section has lots of choices , I often buy on special while trying new products. It also makes me happy that the store is kept so orderly and sooooo clean . It adds to to the enjoyment for shopping and this all continues - lovely , gracious service - right thru to check out with the cashiers and those who help bag my groceries. . I especially like reviewing my bill at the end and seeing that I often save upwards of 20% on the weekly specials - which covers the few treats , I choose for myself.
Good selection. Prices are not the cheapest but if you buy items on sale not too bad.
I just recently moved to Lachine in December and I have to say I really enjoy passing by the seafood department. Micheal is THE best! Super energetic, helpful, funny and kind. I always buy more than I came for and Max helped me out as well and guided ne to buy the appropriate Salmon to make a Salmon tartar! These guys are amazing! I hope they get the raise they deserve when the time is right! ???????????? Merci IGA LACHINE????????????????????
STALE n RANCID chicken !!! NOT FRESH AT ALL !! Chicken or meat which is not sold , they use to make their so called READY TO EAT !!! i bought this fried chicken (pictures attached) today @3pm/9December , it was stinking ,super dry , Rancid & Stale ! Never BUY !!!!
Not good to expensive
Excellent store I am from the USA and I visit here offend great customer service
As usual good.
Good service
Big, clean and many choices. Many cashiers therefore no line ups
I often do my groceries Friday evenings around 7pm. The shelves are nearly bare and they are putting away their fruit snd vegetables. Then when I ask for something they always say there isn't any left.
great deals
(Translated) Very good choice of microbrewery beers! I found enough to create a nice tasting palette at home while waiting for the bars to reopen. (Original) Très bon choix de bières de microbrasserie! J'en ai trouvé suffisamment pour me créer une belle palette de dégustation à la maison en attendant la réouverture des bars.
(Translated) Generally 5 stars. Make sure, however, that the new cashiers are familiar with fruits and vegetables! Cantaloupes and turnips are very different! (the price also) (Original) En général, 5 étoiles. Assurez vous toutefois que les nouvelles caissiières conaissent bien les fruits et légumes! Les cantaloups et les navets sont très différents! (le prix aussi)
Great layout De salaberry store has much better bakery selections
Staff who served me had very poor language skills in english.
(Translated) Good quality organic product (Original) Produit bio bonne qualite
(Translated) Excellent experience. Thanks to Ms. Sylvie (caisses) for her invaluable help. (Original) Excellente expérience. Merci à Mme Sylvie (caisses) pour son aide précieuse.
Terrible, the price was wrong and manager Johanne was so rude. It's an IGA I wont return to
Very clean and fresh food a little expensive but great place
(Translated) Beautiful grocery store, the crates are efficient and the packers provide a fast service. Extensive selection of local beer and products in the aisles. Prices are more expensive than elsewhere, but it's what you have to pay to have a minimum of quality ... Only downside: Attention to berries sold at the entrance (blackberries, raspberries, blueberries), they are often moldy with white foam. They are not kept in the refrigerator despite the indications on the package ... (Original) Belle épicerie, les caisses sont efficaces et les emballeurs assurent un service rapide. Vaste sélection de bière locales et de produits dans les allées. Les prix sont plus chers qu'ailleurs, mais c'est ce qu'il faut payer pour avoir un minimum de qualité... Seul bémol : Attention aux petits fruits vendus à l'entrée (mures, framboises, bleuets), ils sont souvent moisis avec de la mousse blanche. Ils ne sont pas gardés au réfrigérateur malgré les indications sur le paquet...
Good assortment of products.
(Translated) Lots of varieties, very clean place. On the other hand very busy (Original) Beaucoup de variétés,endroit très propre. Par contre très achalandé
Good service
Great set up, love shopping experience but more expensive than other markets
I love dealing with this IGA. Not only in store shopping but also on-line shopping. However today I was really disappointed!! At the cash, I requested delivery like I always do BUT this time I requested that the delivery be made after 2:00 p.m. My son was just leaving for work at 12:20 p.m. and my groceries arrived!! Somebody didn't read the delivery slip because it was marked.
Nice store,got everything I needed
Overpriced all around. Freshness of fruit and veggies is subpar and again, way overpriced. Products made at the grocerie store itself are constantly repackaged into smaller quantities, the management seemingly doesn't think much of their own clients with the way they present so called rebates as if people are fools (example a rebate tag on a pack of redulls for 20 cent rebate on 10-12$ item) . The daily hot meal section is great value if you take the daily meal but saying this will probably make the price go up because they are greedy. The airmiles reward program and good customer service is the only thing keeping some clients faithful because there would be no reason not to go to maxis nearby otherwise.
(Translated) Very nice! (Original) Très agréable!????
(Translated) Very good service and good quality products (Original) Tres bon service et bonne qualité des produits
I went there to buy oranges, potatoes, coffee, and pasta sauce. They had no stock on any of the items I wanted. I walked out with nothing.
Vegetables, fruits and especially meat are always fresher than other options nearby but everything is a bit more pricey. Late opening hours are amazing and it's even open on some holidays
(Translated) No 1. Relentless. (Original) No 1. Impécable.
Has wide variety in all departments. The bakery lacks some breads sometimes (i.e. certain baguettes, loafs etc...) The veggie section is often well stocked, rarely missing items. The meats are good, and pre-marinated or seasoned meats are pretty good. The sausage they make in house are very good. BEWARE: The meat counter (for cold cuts) there is an employee there who often coughs.... this was pre-covid.... and although yes she puts on gloves, she doesn't wash her hand prior to putting them on. There are only a few employees who work at this counter that actually know how to slice meat properly. The fish department knows what they are doing and are helpful in making suggestions if you need. Pre-made pasta sauces, soups, meals and sandwiches are all good.
UPDATE: I HAVE HAD AN UNACCEPTABLE EXPERIENCE AT IGA. I ENTERED THE STORE AS I DO TWO TIMES PER WEEK. I HAD MY GROCERY BAGS WITH ME AS I ALWAYS DO, WHEN I WAS APPROACHED AND TOLD TO LEAVE THE STORE DUE TO NO BAGS WERE ALLOWED. I PROTESTED TO THE THE SECURITY PERSON AND ASKED TO SEE HIS BOSS. HE TOLD ME THAT WAS NOT POSSIBLE. I WENT TO THE "COURTESY COUNTER" AND EXPLAINED MY SITUATION, THEY SAID IT WAS DUE THEFT AND THAT THEY WERE NOT ALLOWED TO SEARCH MY BAGS WHEN LEAVING THE STORE. THAT WAS A POOR ANSWER IN MY OPINION. THEY WERE NOT ABLE TO DO ANYTHING. THEY SAID THAT I MUST TAKE A GROCERY CARRIAGE AND ONLY BUY ITEMS IN THAT MANNER. I TOLD THEM THAT I SHOP AT THE LOCAL MAXI STORE AND THEY DO NOT INTIMIDATE AND PREVENT ME FROM SHOPPING AT THEIR GROCERY STORE. I LEFT IGA AND TOLD THEM THAT THEY HAVE LOST ME AS A CUSTOMER. MAXI HAS RECENTLY ADDED SELF SERVE CHECKOUT AND HAS IMPROVED ALL OF THEIR DEPARTMENT WITH EXCELLENT SALES AND SERVICE. Excellent fruit & vegetables, bakery, dairy, deli, health food, spirits and snacks. Parking area always has free space and speed bumps control traffic. Staff are eager to help when asked. This WAS the best run grocery store that I've ever experienced in the neighbourhoods that I have lived, both in and out of MTL.
Pretty dirty part of town, this is one of the employees "greeting customers" as they arrive. Smoking in the no smoking section at the entrance to the store. I hope she is not working in the deli counter..... Or if she is I hope she is handling smoked meat sales