Here you have all the feddbacks of people who purchase the products of Franco's No Frills (Fruit Store) in Hamilton (Canada).
At this moment the business receives a rating of 4.1 stars over 5 and that score was based on 127 reviews.
You must have seen that the average of ratings that it reaches is very positive, and it's based on a very high number of opinions, so we may say that the valuation is very accurate. If people have bothered to value when they've done well, it works.
You know that we don't usually bother to put evaluations when they are good and we usually do it only if we have had a problem or issue...
This Fruit Store is included in the category of Grocery store.
Perfect for low cost food and groceries store
I wish they had more organic / natural options, seeing as it's pretty large. Other than that this place has a great selection and wide checkout lanes!
Poor customer service. Didn't have a dollar change for buggy and asked the cashier to give me a dollar wt which point she asked I have to buy a plastic bag and do a cashback and after trying twice, paid for the plastic bag, she was still couldn't figure it out and refuse to give me a dollar to use their own cart to pay for groceries I wanted to buy. I think this is by far the worst system to make customers pay for a cart a dollar to buy more groceries. First time visit and now this is my last. Save yourself a trip. Go to Walmart.
I love this store, even though it is excessively busy. The prices are PERFECT!!! I wish the hours were longer and they'd honour more flyers for price matching though
Clean well stocked store with all sales products available even on the last day of the sale.
Switch to "Non plastic BAGS&??Containers,reuse bottles??***The TIME IS *****************NOW --YES!!******GOOD,THANKS
Good prices for people with kids. Pampers diapers and wipes much cheaper than other stores. Food prices not so bad either. Good quality for less than other places, although I do not buy meat here.
I found everything on my list and great prices.
the pc express pickup is all the way thru the store, thru the cashiers and there are no carts kept nearby
The new location is great. Better parking. Good selection, not great. Store layout is poor. Getting in the door is a pain because you enter in the middle of the produce where everyone is stopped. On one occasion I left because I could not get through. Over the past year this store has gone downhill. Produce is second grade at best. Inaccurate pricing leads to higher prices at checkouts and advertised specials out of stock. After today I have no plans to return. Too many better options in the neighborhood.
Decent selection, not always clean.
Got everything I was looking for, but it have sometimes they are totally sold out depending on the product, other than that I get the help I need from the staff as well they are doing a great job ????
This is my favorite No Frills in the City. It feels larger and less crowded than the other ones and they always have deals outside of the flyer. I also love that they have their own butcher within the store that supplies fresh meats at affordable prices.
Decent prices - produce could be fresher. Try to stay away from. Shopping on the weekends, it gets CRAZY BUSY.
A little undesirable fruit, but overall excellent store.
Neat, clean, and adequately stocked
I love shopping in this store.
As usual the store was busy, only because they have 2 check outs open. After waiting 20mins they added one more person. And please don't get me started on the carts situation, all over the parking lot. Maybe the young man can clear up the carts, instead of looking like he is pushing a broom around.
Good prices. Clean store
Very nice looking store. Well laid out and very clean!
Prices fair service fast
The other day I got my car ruted and my wallet stolen
Helpful store with variety of vegetables
Competitive pricing and price matching. Fresh meat and seafood. Produce is quite fresh. Usually quite busy though.
Nice place to shopping
bunch of dummies !
Surprisingly they have a butcher and fresh seafood. Great selection and good prices for a No Frills. Probably some of the best grocery prices in Hamilton. Go in with proper expectations and this is easily one of the best No Frills I have been to.
Staff preoccupied with exuberant socializing amongst themselves. Milk cooler/section and the milk were noticeably warm. When I brought this to the attention of the cashier, it never seemed to register but she was very happy to get back to her conversation with the next cashier. On the plus side, looks like a great place to be employed....
Nice and clean no frills. Items well stocked. Meat is fresh. Vegetable and fruit are nofrill quality. Not as busy as some other locations in Ontario.
They usually have back bacon on sale really cheap.
Quality products under great price!!
Actually, this is like no other No Frills that I have been. It is close to at par with Sobeys or Fortinos. It has a fresh meat section with butchers to cut your meat as you wish and it has a fresh seafood section with another set of attendees. Needless to say, I find its selection of fruits and vegetables very good as well. Highly recommending it to anyone in the neighborhood.
Honestly, place is a little dirty for a grocery store, especially the produce section. Also, the employees are so busy being rude that they don't pay attention and mess up the till and my transaction. It is the only no frills around though so I'll be loyal anyways, haha.
Good and fresh fruits and other stuff
Sold out of sale items quickly. But super nice fresh produce area.
This seems to be a pretty well-run No Frills. Staff are friendly and the produce is decent quality compared to other No Frills locations that I've shopped at.
I always do my grocery shopping through PC Express Online shopping and I pick up my order from this place. I've always found my grocery neatly boxed in clean cartons and bags for pick up. Very convenient and easy.
Very clean and well run. Staff are friendly.
the young lad named Zachary that works as a cashier was very helpful and quite amazing at his job
Often out of the flyer specials. If you can get over that, then you're standing in a line that wraps down the freezer section for at least 20 minutes. I would try an avoid this no frills...there's a food basics across the street.
Very clean store. Great selection but line ups very slow. Cause of how clean and the selection that's why 4 out of 5. Service needs to be better....
Unbeatable prices, but very long line ups because of it.
I never expected to see butcher store in Norfrills.. Butcher store is run by different company and in there own section...Norfrills meat were further ahead.. Fruit and vegetables sections...there is no distance away from other customers or direction on each Ile...customers just go right close up to you...I'm like excuse me keep your distance and wait until I'm done..
Want Fresh? Live lobster, fish and great variety of fresh meat, baked goods and produce. Also best produce for the price and great layout of a store. Very friendly staff. Really good edible bananas, that are actually ripe and yellow, not green. I would recommend this door to anyone looking for a decent grocery store that's clean, presentable and great price.
Good prices however produce is not always the best. Everything else is pretty good
Well organized considering the current state of social distancing etc. Was happy to see staff sanitizing around customers (something I haven't seen at other stores much)
Very pleased to found the aisles clean and uncluttered and everything pretty organized. Not very busy today in spite that is Dec 23
Pretty ok place to get groceries. Their produce it always very fresh, but their price reflects their quality in most things. Even for the stuff that's not the cheapest, they'll price match most other stores without issue if you show them a lower price,
I love it it's very close to home ???? I don't have to go very far to shop and the prices are right
Good place to get grocery and plus .... very organised and the working team awesome
I think these photos speak for themselves. I found these lemons at the No Frills on Queenston and there were at least 4 others like it. Why in the WORLD are they selling this to customers? ABSOLUTELY ridiculous. If you can, go to walmart or a different no frills, don’t waste your time here.
Not very organized, the line to check out was across the store and down the fridge section, it took forever to check out, not many cashier's open, will not return to this particular store not worth the wait.
Great store
Good store well kept Needs more cash open as the lines are larger than they ever need to be
Always great prices. Especially on a limited budget and having obligations the go to place to stretch your dollars and feed your family. Highly recommend.
I prefer this No Frills to other locations because of the size and diverse inventory
Good value and selection for many everyday items especially fruit and vegetables.
Good prices, good customer service. The quality of the produce and meat isn't the best but it's a good store for dry goods and frozen stuff.
It's got chick gizzards on Thursdays and chicken hearts on Fridays and beef liver everyday! I love this place. Keep up the good work Frank!
????
Clean and different to any other No Frills I have seen. The variety of fresh and frozen fish is amazing. The staff behind the Fish counter is very helpful and answers any questions about cleaning the fish and handling. They have a great variety of products, ethnic, as well, that I don't see at other No Frills stores. If I am passing by Hamilton, I try to visit this place - great deals.
I SURPRISED WHEN I VISITED THIS STORE, IT'S LARGE(IT'S OK), BUT WHAT SURPRISED ME THAT THIS STORE OF NO FRILL'S HAVE A LOT OF ITEMS I NEVER SAW IT IN THE OTHER STORES(NO FRILLS'S STORES ESPECIALLY) . THIS VARIETY OF ITEMS WHO I LIKE IT, LET ME RE-THINKING TO SHOP FROM THAT STORE AGAIN AND AGAIN
When I last went they were not too busy. It is clean. People do have trouble following lines, but that seems to be everywhere these days. You can tell that staff are doing their best to keep the store stocked.
This is my go to place! Some people may not realize it but they have a full deli and fresh fish section. Always great selection for meat!
14 COVID cases in staff....Franco, Ill see ya after the pandemic ends:::good luck!
I've been only shopping here using the PC Express in-store pickup option in these uncertain times and I've always been satisfied with the service. I'm not sure why more people don't use this option, especially for those that don't like shopping ;) If I was to nit-pick, perhaps the recent change to having locked-up shopping carts; and trying to make sure the store shoppers always try to substitute products if the ones you want are out-of-stock, are the only downsides. Generally, good marks overall.
This store is always well kept. Ran in late on the Sunday before the July 1st. Hard working staff in the frozen food and snack sections. At the back of the store this night were 4 staff members throwing things at each other and one literally missed walking into my cart. They had no regard for other customers either.
Although it is a large store with a vast selection of products, it always feels claustrophobic to me. Some very poorly designed aisles. Especially at the back of the store.
Good produce. Clean store. Great prices. Lots of product selection and they are awesome about price matching. Not to mention collecting optimum points!
Had to pay a Dollar Canadian to get grocery cart, didn't have it so didn't get as much stuff as I would have liked. ( That is sort of good) Didn't take Visa. Never had that happen before. The staff was great????
Overall ok but 3 star because of inconvenience. Cart is 1 dollar here whether people mostly carry quarters, i had to carry all groceries in the store by basket because i didn't have any 1 dollar ,and basket also wasnt available on the doorstep entry. Otherwise nice,nearmt n clean store
This is the best and cleanest grocery store I have visited and have more cashiers to keep to keep the busy place running.
Always being watched when shopping????
Pretty clean grocery store. Nice produce. Cashiers are good. They usually have what I'm looking for.
Busy place but overall good prices and lots of specials. As per every other No Frills, you need to insert coin to unlock a cart. This one is a loonie. I only had quarters so went inside and grabbed a basket. The lady that was working outside around the carts, saw that I grabbed a basket and asked if I wanted a cart instead. Since I was going to buy watermelon I said yes, and she unlocked one for me. That was the best part of the visit!
Fantastic butcher shop and produce is always top notch. I use this grocery store more than any other one. Cheaper and better quality than most high end grocery stores. Also great staff in all departments.
Nice beautiful New store very clean best price big parking
Has a fresh meat counter and has great sales on meats. Produce can be hit or miss - I've gotten some fruits that mold the next day. Sales are great, and there are always plenty of cash registers open. The carts take a loonie! Don't forget...
Best n frils ben in big clean have meat counter fish dept store big in side has washroom nice do hunt some down for key I did like check out lanes one line up no express line
New location - good selection, good prices, with a fresh meat counter and a fresh fish counter. Bread - not so good unless you are a fan of dempsters. Any bakery bread has been very stale at my shopping times (evenings). Good selection of ethnic vegetables and provisions.
I love this place. This is the best set up no frills I have ever been too. Lots of options to choose from.
Your average grocery store.
Really nice inside this one. Wish it was bigger as it's got a decent selection and would be even greater. If you're going to any no frills in Hamilton this is the one you want to go to!
Super clean an well stocked store. Nice and friendly staff.
Found all the food products I needed for a good price, no complaints...
Extremely disappointed and concerning. Stopped to grab a view odds and ends. In need of vegetables and was taken back to how poorly the area was presented. Asparagus dried out, carrots rotting, broccoli in disarray… clearly, not purchasing any vegetables in fear of a potential food poisoning. However, for items we did purchase (no vegetables) the staff were extremely friendly. Hence, the two stars instead of the one that should of been given.
Always find what I want &Maggie always greets me with a smile she's always happy with her customers more cashiers should be like her.
Superb experience...
Is the best grocery store in town
Today Thursday 26/03/2020 went to this store, Seniors so called shopping only to find out that seniors shopping 7 while 8 Am is only on Mondays and Tuesdays. The Flyer comes out early Thursday Morning and the idea was to give seniors a break in shopping hours 7 to 8 Am to protect them against the virus so by Mondays and Tuesdays things in the flyer that they need would probably be sold out by Monday or Tuesday OR the seniors would have to line up with every one else to get what they need from the Flyer. Lets face it the idea of seniors shopping is to help keep the seniors safe who are more at risk to the virus. Would it not be better to have a seniors day on a Thursday 7 while 8 AM
Was overly crowded with shoppers. Multiple shoppers in every isle and beyond difficult to physical distance. Limiting shoppers would be very helpful. Was happy to see the plexiglass for the cashiers. Under normal circumstances, this place is very clean and well stocked.
Until now I didn't know that they accepted PC Optima points! That's a big plus in my book! Now I will collect my points at that store much faster than usual! Maybe little bit of my way but will worth it for sure!
I like this location.. Always clean n staff to help you.. I find doing self serve checkout to be the fastest n you can just goto the head of the line n say self checkout n they'll direct u over instead of waiting!! As lots still goto the regular cashiers..
Frequently visit, clean store and polite staff
Always fresh and the better No frills in Hamilton than other's besides the Rymal one
Best to shop and do your grocery best price
This could be the best no frills ever. Good selection of services and products very clean. BUT grocery stores need to stop this dollar for a cart crap! It's not stopping anyone from taking a cart away people. People do not carry change around any more either.....make it a pain to get a cart and I go somewhere else...simple.
Good selection of well priced groceries. Usually busy but the cashier's get you through fast. Hands down, the best No Frills in town.
Good place, but keep an eye on expiry dates, sometimes they sell things where the best before is either today or tomorrow. Their produce is also inconsistent at time. But theor grocery and other areas are good and a good value.
Very good service and the store was very clean and safe thank you to all the staff. From gold star roofing 2020
Good variety of products and reasonable prices. Clean and organized store with friendly staff.
I hate No Frills.
Visited this location today and was served by a lovely lady named Carole! She was so pleasant to deal with and was quick and knowledgeable! I highly suggest going here and finding Carole!
Very clean and has a section where they have Portuguese seasoning and seasoned meat ready to go.
To the person above that said this store is dirty and the staff is rude. You must have the wrong store. I go frequently and have never seen it dirty or I would not go.The staff is awesome and Frank will take the time to chat with you,also to listen if you have a complaint. The reason I gave it a 4 star is. They should limit quantities when a good hauler sale is on .So there is more stock so others can enjoy the sale too.
Always fair prices at nofrills... Just watch the expiration dates.
Found what I needed super quick and with friendly service
I walked in first so my daughter could use the bathroom and the staff helped me to find it because I didn't know where it was and the gentleman was friendly. I also needed groceries so I picked up the few things I wanted and it was easy because all the aisles are labelled clearly and the lady who helped me at the self checkout was very quick and friendly.
Store has good prices and friendly staff. Produce is only so-so. Ailes are a little narrow especially at the ends, makes it difficult to navigate.
Had everything I needed just took forever to check out
Pretty good grocery store. Great selection and prices.
The prices are good sales are good but the location isn't for everyone . . . . I only stop at this one for business purposes only
I never saw so many angry employees in one establishment in my life. Wow. You don't like your job? Get out. Someone else might want it. Oh and to that sweet cashier.. Not. who couldn't bother smiling or land an helping hand when someone was in distress. Thank god there s other people like me who helped her. But it happens at YOUR cash but no to busy to move to the next and finish your day. Kudos to you
The deals and offers are always very good here but I find that sometimes the store has a difficult time having the in flyer specials in stock due to there very seldom a limit on these items. A definite plus of shopping at Franco's No Frills is the very convenient and time saving self checkout area if you have just a few items that will fit in a basket. There's usually a staff member in this area to assist if needed and provide the non bar code item codes for produce which is great. The store is fairly spacious and clean which gives me a comfortable feeling while shopping. It's been so much better shopping at Franco's since it moved from the Balmoral and Main intersection. I haven't been hassled for food or loose change since the store moved to Queenston and Nash; much better location for the store.
Store is clean, usually well stocked. Having to remember to bring a loonie to get a cart is very frustrating though.
This is the best No Frills in town. Super clean and friendly people. Great selection of products as well as produce. All the cashiers are quick and super friendly with my two small boys.
Prices are low but quality of the produce unfortunately is equally low. Many rotten, past ripe, etc. Fruits and vegetables. Selection of frozen foods is very limited compared to other grocery stores, and the meat and dairy sections smell slightly off. The only reasonable thing about this location is price matching - otherwise you're better off crossing the road to FreshCo and paying the same low prices but actually receiving quality produce.
Price excellent, cashier wiped down , belt. Needs a few more cashiers I already have a job
Could not get the stuffs on sale
Best selection and cleanest no frills in Hamilton.
Always stocked, very good service and food
Great place, big store very cost effective, shop there all the time, they always have fresh stuff, cashiers are helpful and so does the other guys who pack the shelves, normally go there every weekend
The organization is excellent at home and abroad
Clean and the staff are great
I love this place. I can find a lot of things even when some others aren't available like in Canadian super store but prices are lower.
Great no line and most of the counters were working and first
Clean, a few items i wanted were not stocked.
Very horrible I am currently down with covid me my twin infant sons have been staying home mother went grocery shopping for The staff went and told my mother false information and it's only gone downhill from there
Is OK I Guess, is getting better now.
Great experience great prices
Fair prices and good deals.
This is a new store opened in summer 2016. It's clean, well laid out with wider aisles and it doesn't smell. It has a fresh meat counter which has some great selection and quality meats. A great addition. The entrance / exit doors are strange. It seems like they didn't think that out too well.
Got some great deals.
Thank you to the girl at the front managing the line at 7:10pm this evening for processing my exchange quickly and politely.
Good variety of Groceries ,But annoying to find Dollar.for.buggied
I wait in line to get in one person not social distance furmSyria I told him so tradition and I don't speak Engliss ministry of labor to do an inspection and they pulled that person inside gave him a ticket and it turned around and I don't speak English and I heard him saying his language take it not written in Arabic I won't pay a ticket Arabic finally the Hamilton police showed up and put him in cuffs huld away hogue and 192 COV 19 violations unpaid fines did pass the inspection.
They have it all.... great if u need Indian spices for cooking.
Screening in place. Directional arrows in place. Felt comfortable in the store.
Not to busy. Always great prices and PC points
My favorite local nofrills store. Staff are always smiling and available to help if needed.
Healthcare workers during COVID-19 get priority access but their spouses are told to wait in the car. Meanwhile I go in and a couple are shopping with their 3 children running around touching everything and screaming. Great policy.
Decent
Nothing to really complain about. Good amount of parking. Usually everything i want is there. Might get busy during common hours but I normally go early in the morning.
Best no frills, I like to shop there
Good close by cheap
Clean and good variety, my fruits and veggies are fresh and last compared to other no frills.
We like this no frills best because it is close to home and they have the best fruits and veggies besides a farmers market
Great location for a little of everything. Friendly staff even during these uncertain times. Found everything I needed. Nofrills is a location I go to shop every week.
Clean, friendly staff and fast checkout even when the line is around the store
Terrible experience. I could not get the"manager"Ryan (a young man with dirty clothes and matted hair who looked that needed a shower, imagine this person handling your food!) to unlock a cart for me because ".. every one has a loonie and you don't you can buy plastic bags at any cashier and get a loonie..", I bring my own baskets because I believe we have enough plastic out in our community. It looks like Mr Franco Elia does not need more business from me or other people who are environmentally responsible.
Very helpful staff. We have been looking for Presidents Choice dark chocolate with almonds and they had a lot of stock. For the last few weeks that product seems to be short supply in our area. Clean and well laid out store with friendly staff. Huge accessible wash room. Overall a very good experience.
Great Staff
I really like the layout of the store it's not too big but it has all of the essentials great selection and good prices
It is a good supermarket. Well kept, good inventory, I always find what I am looking for. It is busy, but lines are speedy. I love that I can collect optimum points.
I always find what I need at economical prices
If you have been here then you know
Good place, neat and clean! Customer service needed to be improved!
Excellent store very clean vegetables look very fresh and well stocked Excellent customer service
The selection is very good, especially in seafood and meat department, the prices are also decent,the only reason I give it a 3 stars instead of 4 is because of how busy the aisles and parking lot is its very difficult to get in and out for a few items. I can go to Freshco across the road for approximately the same prices and be out in half the time. To me this is a great place for a full family grocery shop
They're always stocked up. The empioyees are so very friendly.
Clean and great deals.
I have been visiting this outlet from last couple of weeks, as I am new to the city, have found the store preety convenient for me. Self serve check out counters are one of very good system I found here.
Good store for groceries. We could find anything needed for your daily needs. Very clean store and merchandise are nicely placed. The produce section is great too.
Nice place
Always find what I need. Good value.
Good shopping spot. Great place to price match!
Never stocked
High value low price and fast service. It doesnt get any better. Suggest arrive early it gets busy by noon.
Was in the store today they would not honour any of the prices on the PC holiday insider flyer which is exclusive to no frills saying they do not have to honour any of those special offers it’s at the individual stores discretion to not give the price. What a joke I guess it’s off to another location to support them seeing as they individually owned stores
Very polute but ALWAYS HAVE A LINE UP
Great place to shop.
Check your receipt they they try to charge you for something you haven't bought
Now you cant go through self check out with a cart. If you only want water you have to wait for a check out isle to come open. Time to go to Walmart
The lines are always way too long and they don't have enough cashier's ...been in line 20 mins already
Very well helpful staff. Limits on purchasing on sale items clearly posted, avoiding any confusion. Well stocked up all the time , including all on sale items. Well priced - at par with other competitors. Most importantly always fresh produce and lots of available check out lanes. Love shopping @ this location and at basically any nofrills , very clear corporate policy. Hits lows when they are extremely busy , but that is completely understandable and can be ignored.
Very organized pick up for online shopping. Fresh produce
I am really tired of wasting my time and gas to get advertised specials when they don't have any in stock. Last Thursday I went to purchase their lean ground beef special, they had none left. I was assured that they would have more on Friday. When I drove there Friday after work they were all out, again. I asked for a rain check but was informed that they don't give out rainchecks. This is not the first time I've had this type of issue. There have been many times where the advertised sale items are not available for sale all week, they never got the item in the store for the sale. I'm really tired of hearing, maybe it will be in tomorrow, maybe it will be on the next truck. I'm tired of wasting my gas and time to venture to this store to buy items they don't have. Other stores have signs on the front doors stating which sale items are out of stock. Perhaps they could start communicating similarly instead of making their customers walk all around the store looking for items that are not there! This won't help me save on gas but it would give a clear indication that the owners of this store think about and value their customers.
I love this place...my go to store for veggies
Owner's of the store are greedy, no hand sanitizers no cart cleaning or screening. I m glad to see finally city slapping fines
Really big and lots of space to move groceries baskets
I love this no frills. Packed with everything. Always good deals.
My go-to grocery store! Clean, friendly available staff, well stocked, competitive and comparable, and let's not forget price matching, points, and hauling! In store features happen regularly. As I'm shopping for multiple folks due to do COVID-19 I am there multiple times,a week! This shopper is gratful for No Frills!
We shop here often. I find they typically are well stocked and clean. Friendly staff and good food. Sad they don't sell bacon though!
The older day time cashiers are not friendly ever, especially the one closest to self checkout, she's always so miserable.
The staff working over there doesnt know what the deals are, they confuse the customers saying different things and they just make fun of the customer by making comments and laughing at the customers
Some great deals this weekend! Spaghetti Sauce @ 0.88 cents, a box of red mangoes 12 for $5.97 and a fresh pineapple for $1.97!
Staff are friendly and helpful it's one of my favorite locations to shop at
Probably the nicest no frills I have been to. Good produce, nice meat and seafood department, and as always the prices are rock bottom. Employees are friendly and helpful. They have a decent selection of international foods as well.
The buggy lock is accepting the 25c but is not giving back. Which is basically stilling. I got explanation from young worker over there, he was nice and polite. If it is 1$ then the buggy shouldn't be released with 25c. This is really not ok!
The belt you put your food on was filthy and when I brought it to her attention because of my food allergies and even Covid she gave me a dirty look. Won't be back
Nice no frills. Well organized and clean. Good selection for a no frills
We shopped at franco's no frills; it is very large store loaded with all kind of producrs; the price are low to medium; however the real surprise comes from reduced prices; we bought cantelope very flesh good size for one dollar; during our visits; we notice that there are promotion items sold for reduced price; we are pleased with our experiences at Franco"s No frills; we intend to shop there more frequently.
Salad is very bad loot of mad
supposed to be social distancing and stores are supposed to have a capacity. This store is a haven for co-vid right now. Customers rubbing shoulder to shoulder in every aisle. The capacity of the store was met alone in just customers waiting in line 3 quarters of the way around the store. Definatly will not be visiting this store ever again.
I like it
Express lane was closed at 15 minutes to closing. 3 other lanes were open with large orders making individuals with small orders wait longer than expected. After waiting behind three large orders, 2 cashiers (maybe acting customer managers) realized that customers were waiting and the express lane was closed. They immediately began pulling customers to two lanes they had opened. Good turn around to a good experience for what could have been an awful experience.
Good product friendly service prices good produce quality
I recommend No Frills for stocking your pantry because of the many great deals found inside. Absolutely worth bookmarking their online flyer. The quality of the produce is inconsistent however. Some days they are nice and crisp, other days they are in their last hours of consumption.
I forgot my gloves in a shopping cart and was able to get them the next day Thanks!
I like to by my groceries there because they have almost everything I need and the prices are quite good.
The lines were long but if you had 1to20 items you could be in and out.
Great prices and selection.
EVERYONE IS SUPER NICE.I SHOP THERE ALL TIME.CASHERS ARE NO.1.
Bright and clean store. Staff are quite helpful as well. I enjoy shopping in there
Great No Frills, probably the best. Helpful staff, fantastic selection of products and the fresh butcher/fish department is a nice feature. Kind of a hybrid between a "no frills" type of store and a Fortinos.
I was looking for plateaus is like green bananas but is for cook , I ask the young guy to find for me and he go right away for it , so educated and nice costumers service . Prices are good and clean .Thanks.
Clean, well stocked, manager always available.
Wish they were still sanitizing the carts.
Good value compared to Loblaws. Same items at a discount
Number one grocery store. You have to go here, not much of a line, not so crowded store AND great products, go to place for 11 years
I'm a regular customer there, today I'm not happy what I saw, I would like to let you know about the boy who working outside cleaning the shopping card today July 20 around5:30pm he need more training about customer service, he is not friendly ,and please tell him to let people know which cards are cleaned, because I saw people taking from the side of the store which is unclean side and he just standing and looking without telling people to get from the other side. Please change that and thanks.
They are always out of store band products like its PC pop, cheeses that are out of stock obviously popular but never stock enough. Produce is ok but expensive for what you get. Staff are helpful always.
Clean and organized, but I have to reduce to 2 stars because they didn't remove the reduced price label when the item was not on sale anymore. And the staff are like robots who can't process what they hear but only what they filter to hear. I feel cheated and will not go to this branch anymore.
place is huge and lots to choose from the only thing that really sucks about this no frills is that the new carts are a looney not a quarter it takes a dollar unbelievable and there is no place in the parking lot to return the buggy to you have to bring it back into the store so if you have kids or anything else and they are all in the car loaded up you have to leave them alone and walk your cart all the way back into the store if you want your dollar back they charge you more and get you to do even more wow I think it's a rip-off I will not go to that store just because of that fact
Seriously, stock your shelves. Under normal circumstances, I can never find your weekly specials because you're always out of stock. But with this virus craziness happening right now, you've reached a new low. I'd have had better luck in a Communist country.
Clean store and organized. Usually polite cashiers. Very helpful floor walkers
Very good Service. Cashier was good.
Checked out on the 16 or less aisle. No social distancing at all. 2 belts operating an 4 customers trying to bag at the same time. Cashier ask if I needed bags. I said no and I would be using my own. I asked to totake off my bags used and after a minute or so she said she doesn't know the code. I asked why not? She said in a very surly way "would you like the 6cents in cash!?" I was not pleased hence this review.
Good place to shop, the new meat and fish counters are nice, specially with fresh cuts of meat and live fish options. My only complaint is that you have to be very careful and watch out for yourself as there are people that will either try to remove or try not to wear a mask, I avoided the situation for my own health so i'm not sure if actions were taken by the store.
As the name suggests, no frills. Bring a looney for the buggy, you'll get it back when you're done but you'll need the coin. Some price's are good others are just ok. Know your prices. Selection is reasonable, but you'll probably not find the exotic stuff.
I usually do not go to this No Frills but I was in the area and thought I could do my shopping there. I was a bit disappointed as they did not have many of the regular things that I buy at my No Frills. They didn't have any vegan options at this location. A plus for this store is their size. The aisles are quite wide and two buggies can fit comfortably.
Low in stock, a lot of products sold out .
I think that it is very good ,and I'm so glad that I can find cheap cuts of meat there cause that's all I can afford .... So if I cook them really slow or put them in my toaster oven they are still quite moist and they are very good....so thank you,,, thank you.. Mz. Moses June 29/19..
Food is always fresh
Staff are friendly and helpful good prices the produce is far better quality then walmart better selection also
Nice bright new store. It was a little busy, but it was just before Christmas too. Would like to see better deals in the flyer.
Great prices great selection but store is not tidy and messy
One of my favorite stores. Great pricing and they give you a key chain coin for their carts or you can use a loonie. Very clean. Great produce and pricing. There is a Portuguese section with fresh meat , and pimento sauce on hand. A GREAT additive to my shopping experience. Thanks No Frills!!! Check it out
Has most of the selection at major supermarkets, at fairer prices. Checkout queue is very efficient, wait is usually < 2 minutes.
Store is clean, shelves need to be restocked more frequently. Floor staff is good but cashiers need to be friendlier and smile! Prices were soooo much lower when originally opened but have sky rocketed since.
First time shopping ar this location and I noticed that although they had good deals I couldn't buy my whole grocery list here as for a nickel more I could purchase my groceries at Walmart which allows me to cross off other needed items on my list!!
The store is always clean and tidy. It is always ready to price match for your convenience. They are well stocked. The only issue I have found is if there's a good sale you may have to return a few times to get it. They have had trouble having enough stock in and I have had to go back a few days in a row to get it as they are waiting for the delivery to come with more. Other then that no issues.
I'm happy to have a no frills loce by. The staff are amazing very helpful pleasant. We shop at this location often and always find what we need at a good price.
Very clean. Great staff
Honestly stayed away from budget grocery stores from previous bad experiences. Went in because I had heard good things, hands down better than metro and walmart. Good selection, produce is fresh and great prices. Exceeded my expectations, obviously well managed.
Build last year & excellent No Frills! In a new Plaza my favorite place for groceries shopping! If someone tries to compare prices & freshness of produces between No Frills & Walmart they're wrong!! No Frills is best!
I have shopped at this location since it opened. The ladies at the check out have always made it a pleasure to shop here. Until today when Debbie who was on the express line looked over and made the mistake of thinking my order was combined with the lady in front of me. She then embarrassed me by telling me I had to many items. She did realize her mistake but then I felt stupid and got out of line. I used the self check out and made sure I hadn't been over the amount. I wasn't I had exactly 16 items. I will still shop at this location but will make sure not to use the express line when the sales associate Debbie is working. Lol
Good large store.
Store clean, staff helpful. Out of stock of a couple of items I wanted.
Thanks to Jake m for being kind and helpful. There should be more people like you working and no frills. Keep up the good work
Cashier's not to friendly actually grumpy.
Good prices and they do price match most places. Produce not always as fresh as Fortinos but decent for sure. Staff is friendly especially a short long dark haired girl who is always sweeping with a big smile on her face. Make sure to present your PC Card ... they sometimes forget to ask
While going into no frills on Queenston first thing I noticed was how distgustly dirty it was outside, garbage every where. Looks like it has never been cleaned. Second store was so under stocked of items but staff works hard to help out. Meaning they stop doing there job to check back for items and then fall behind on their work. Hire a stocking staff and please clean outside even under buggies. The one on main street was way cleaner. Respect our neighborhood .
I find Franco's grocery store very very reasonable when it comes to their prices and to help that they have there are very reasonable when it comes to helping you find something sometimes they only tell you where it is so you have to ask can you show me where it is please and they do they could be a little more faster getting you out of the store at the cash
Always got what I want
Sale items sold-out. Rude cashier. Space at end of conveyor limited. Nobody had room to pack their groceries
My exeperience was great service was great as expected. Thank you 10
Could he cleaner out front but hard working people and good deals plus they have the best cashiers.
Service is slower at the cashier's check out.
Clean and nice but the single line cash out is weak and many ppl complain about it.
Great place, it actually surprised me. Lots of familiar Brands including President's Choice Organic products. I also paid a lot less for Brands I buy at many other popular stores.
Store very clean and well set out. Lot's of great deals plus they take the PC Optimum Card so you can collect points.
Very dirty. How they pass inspections is beyond me because that place is absolutely filthy. Many items are already expired or very close to expiring. Rarely has more than 2 cashiers working. I do not think I have once seen a person over the age of 20 working there to speak to about issues, Mostly part time hard working kids.
Good grocery store, typically busy on weekends. Monday or Tuesday after work is a great time to go.
Some product is good, I bought box of small oranges. But this oranges taste like a Lemmon. I bought so many times oranges in this same store, but I never get sweet oranges. Next time I will never buy oranges box again.
Really dissatisfied with overall cleanliness, vegetables are rotting everywhere . And No sanitizing
Excellent selection an prices ????
Great variety of produce! Staff very lovely and honour mask exemptions. Definitely my new go to grocery store
This is one of the better No Frills in the Hamilton area. The produce is very good. They also have a sea food section which I like.
At my no frills the staff don't block the aisles with trolley and carts. Last time I checked I am the customer and I can't buy things if I can't get up and down the aisle.
Smallest no frills I've ever gone to
Clean friendly great prices but way too crowded
Just started to shop here. Clean and very well priced. Produce is great!
The owner of the store thinks everyone who goes in there are thieves I have to walk a distance to get groceries and I have a a 4 wheeled basket buggy with a bag in it and he makes push the bag to the bottom before put groceries in so he can see what you have in it. I am not a thief and never have been if I had some where else to go I would boycot his store
Very clean and boutique style grocery market with a butcher and deli counter....plus has a self check out lanes.
Very clean
Good prices good food good service nice and clean
Use this place for the PC express shop. So simple and easy!!
There was a checkout line halfway around the store.. no one was 6 feet apart. There was no one at the door keeping a count of how many in store. I walked out without my purchase.
.Clean environment, friendly & helpful staff. Usually well staffed at cash registers. Well stocked shelves. Great prices with price match for nearby stores.If the store you want them to match the price of is outside their territory then they won't price match. They only price match other grocery stores.
Local franchise owned business with great prices and selection
Great location. Clean store and friendly, helpful staff. I enjoy the wide variety of international foods available
Clean, the food is cared for and stored properly from what I can tell. I don't get weird messed up ice cream or juice out of the freezers here! Thankfully. The meat is also cared for properly, never left out unrefrigerated for any time so I've never gotten sick. That shouldn't need to be added to a review of a GROCERY store, but I've gotten food poisoning multiple places due to poor handling. The prices are decent for produce quality as well.
It's fine, just another grocery store. Not much to say.
The store is clean and items seemed to be stocked in the areas that we were in. Prices need to be checked as some are good while others are not. They have put in self serve check outs. This is not what i like to see but they did work as the number of checkouts provided always seem limited.
1st time shopping there and I was really impressed. Staff was friendly and happy to help.
Best nofrills in the city staff helpful store well sto cked U
Nice clean store, not yucky like most No Frills stores. I always look for one certain cashier, Julia. She is fast, efficiant, and friendly ! I left behind a bag of groceries, and she went above and beyond, to make sure i got my groceries back !
Covid protocol is a little concerning - Waiting in line outside with about 20 other people who, unlike myself, are mostly unmasked and so close in proximity to each other that they're breathing down your neck, is not a good thing. There are no markers/lines to designate a two meter distance. Furthermore, once inside I noticed that there were more people waiting in line to pay than there were actual shoppers (I stopped counting at 50 people in line). Many of these people were also not properly distanced. If your aim is to get in and out of the store as efficiently as possible, good luck.
Store was extremely busy with very little room to move around, ridiculously hard to bag your groceries with no space for the buggies. Found it more expensive than Walmart with lower quality items. Cashier was friendly though.
The shelves are not always stocked and I find it dirty in there. Also they are Not counting the amount of people in the store during lockdown.
I come here often for groceries. It's the best no frills in the city. The produce is usually good and the prices are great. Staff are nice and helpful. It can get very busy on weekends, but that's like any grocery store. It's worth driving an extra 10 minutes to come here, than the one downtown. Less crowded, better produce, bigger aisle, better staff.
Very good store for fresh veggies n fish
Place clean and organized. All sales items were available. Store bright and lots of room to move around.
Popular location so don't wait til the last day for sale items! Good fresh fruit and vegetables section with very little wilted items on display. Quite a busy location.
It is a great place for all my grocery shopping.
Could not move in the store for people
Limit 4 price match and sometimes you have to ask if you allowed to come and get 4 more. I feel like a child. I could see putting a limit of 10 so other people can get a deal too, but the other stuff is childish!
Nicer than any other no frills I've seen. Staff is great, they actually have a deli, and are reasonably priced. Will be returning.
Store is not very clean, the produce is like compost, very disappointed the shelf lack product, they lost my business
Pretty clean store odd layout! Well priced and decently stocked!
Good place
Won't be going back. Asked one of the staff for apple juice that was on sale, told me they are sold out. Guy did not want to get more down from the top shelf, asked him what is that up there and got the biggest attitude from him. He finally got it down and pretty much threw it at me. Not my place to shop,
Lots of great deals to choose from...one of my favorite places to shop for groceries...
Well laid out and really well labeled for COVID. PC express was super easy and made my experience quick and convenient.
This location is very clean and prompt to helping when asked.
Love No Frills for sales. Store is immaculate & organized
It was Good and Great prices
Great first time visiting Wasn't sure where particular item was so I asked the stock person what I was in they were apparently out in that particular product. But another stock person was like how many do you need and I was like one and they grab one out of the back for me appreciated.
Large, fresh variety of foods. Clean store. Lots of cashier's. Lots of parking. Lots of carts. Good location for seniors in particular. Lots of baskets for small shopping, too. Wide aisles. Access out front for buses also.
Awful service. Workers didn't want to help us and seemed annoyed when we requested to pay at another till since they didn't accept Visa as a credit card method of payment. Also, due to the high volume of people we were unable to find a shopping cart, so we resorted to using a basket. The cashier who was annoyed by our request for help when paying saw us struggling to carry all our groceries, and informed us NOT to carry the basket outside of the store very rudely. She watched to make sure we didn't leave with it, which we had no intention of doing. I'm not an overly strong person and almost dropped all that I was trying to carry in my arms. Nobody cared. Overall horrible experience. We'll never go back there.
Excellent ????
Always seems to have all the sale items as in the flyer. Great self checkout and cashiers. Great fruit and veggies. Store is clean.
clean and helpful
Good place to shop .
Franco himself checked to find coffee cream for me this morning. He didn't have the shipment yet so he priced out the smaller ones better for me. He's a great guy! Really made my morning! Such a nice guy!
I like this store because I can always find the specials and thy are no hidden somewhere in the back of the store.
This no frills was so nice when it first opened but when I went yesterday it looked messy and some of the produce looked awful. Also big holes where product should be. The staff were friendly but I won't be going back for awhile.
Good prices. Stocked well with sale items
Again no one is cleaning carts and two ladies are walking around the store without masks. I have breathing problems but I wear a mask. Someone please care and keep customers and staff safe. I wrote the bottom part 9 months ago and still they can'tget it right. .Iove the store but if you don't start enforcing the mandatory mask rule I will go elsewhere. Just came out of your store and there is a young lady standing there at the door chatting with one of your employees with no mask. Lots of elderly people going in and coming out so enforce the rules.