Reviews of Fountain Tire (Fruit Store)

Ray

Damaged truck rim while changing the tire.. then denied it was their tool that did the damage after the rim split!

Mostafa Seleem

Professional fast service .. got a quote online .. ordered my tires .. had them in two days mounted and balanced in two hours .. got a shuttle ride by Shawn the owner to pick up my car .. i recommend the place to get your tires done .. i had a wonderful experience there.

Jo

The guys were so helpful.

Anthony Burke

Great place to get your tires swapped over or purchase new. Staff at the counter are always good. A friend of mine and some front end work done on his truck and it didn't turn out so good for him later on down the road. They sure do know there tires but I'm not so sure about wrenching.

ricky bobby

Expert service and advice

Alysha Holte

We have been going to the Fountain Tire FSJ location for years. We have always had great service. I find their prices to be some of the most reasonable in town (e.g. had a block heater installed once and it was a third the price of other places in town). Highly recommend!

Dani

We painted the exterior walls. Looks real nice

Alexandra Belair

Great guys, friendly service

Trina Shipclark

What a wonderful experience. The staff were excellent, very pleasant and friendly. Poor planning on my part left me in the hands of Google to find a place open on the long weekend to get my tires swapped. Thank goodness as this was the best experience I have had in FSJ. 10/10 will return again. Thank you for being so accommodating and helpful. Got me in, out and on my way in no time. Keep up the great work guys!

Chance Howkins (PhotoMix3r)

Got me in quickly and back on the road just as fast.

Terry Gordon

Best in town

Chad Baker

Quick service

Christopher Amstutz

Great experience. I was having constant issues with my TPS sensors on a 2020 Tacoma. They fixed it, aired up my tires and had me back on the road in a few minutes, free of charge. Will definitely be taking my business there from now on ????????

Vanessa Parkinson

Amazing service! Called them out for a flat tire and not only did they quickly make time but had me on my way as quick as possible! Will be back for sure!

clint olson

Very helpful, thanks for the retorque... You guys rock

Keenan Moon

Best tire shop in fort st john

Alicia Mayinger

I took a tire that went flat. And they "fixed" it well it was flat the next day so I go back. They "fixed" it again. Well it lasted 2 days and it's flat again. I take it to Integra tire and didn't even take it out of the vehicle and he saw the problem and was surprised fountain tire never saw the little hairs starting to stick out. Could have had a blown tire if I kept taking it here.

Anonymous

Amazing team that works there! Fast and dependable! They went above and beyond for me. Great prices compared to other places in town. Thanks Fountain Tire!!

heavy D northerner

Best service in town. Hands down!

Seth Williams

Really professional and friendly service. I was in need of a quick tire change to drive through BC and Yukon. They were able to change the tires as well as stud them in as little as 1 hour. The car handles and performs much better now (and safer) on black ice, snow, dirt, and gravel. Highly recommend.

Muneeb Ather

Hayden was my customer service representative and went above and beyond every time I’ve stepped into Fountain Tire. When nobody else in the city had availability, Hayden told me not to worry and that we would take care of you. My tires were installed 3-4 hours after. 10/10 would recommend. Best prices, best service.

Austten Dru

I was in your Fountain Tire store in Fort St John BC and I also file a complaint with the BBB about this store and this is what happened. I took my truck into this company to have balancing beads put into my tires on a 2014 Dodge Ram. When they had my truck in the shop they proceeded to work on the truck and then they told me that they had broken my tire pressure sensor and they needed to order another one. The dodge dealership in Fort St John told them it would be 2 weeks and then I proceeded to call a dealer in Edmonton AB and they had them in stock. The owner overheard my conversation and then only then proceeded to call other dealers in BC. He proceeded to apologize and the other sales guy stated that he was embarrassed but he was focused in on his personal phone like he was the entire time I was in the waiting area. I'm sure he was on Facebook when he could have overlook the operation in the shop. Once the job was done I went out to my truck and found the door, steering wheel and dash had dirt on it from the tire guy that drove my truck out of the shop. I walk back in and the owner once again apologizing for the substandard service that was provided. Then went back out and wiped the truck down but I needed to do a proper job once I got home. The next day I noticed that I was missing a valve cap when I went to Kal Tire to get a re-torque. When Kal Tire rep went to take the centre cap off he noticed that only 1 of the 2 screws were holding the cap on on 2 of the centre caps because Fountain Tire the tighten the cap on so tight the broke the lip of the cap. So then I went back to Fountain to show them the damage. They order 2 new caps from USA (I had 2 shipped from Edmonton is 2 days) and then called me 2 days later to replace the broken tire pressure sensor. Then we got into a argument about which sensor was broken. Then he takes off 2 tires because he was trying to prove the truck and me wrong. I then asked him if they marked the tires before they took them off the first time and he said no. This is common practice with tires is to mark them so they go back in the same spot and this wasn't done. So now my tires are susceptible to irregular tire wear at my expense. When you put tires on trucks you want to keep the torque running the same direction throughout the life of the tire to obtain optimal milage. Seeing as the tires are subject to wear irregular and they have 15,000 km on them prorating the tires at this point for a new set would be acceptable for the complain to be resolved with BBB. I have giving the owner more than 3 weeks to respond but I'm sure he wants me just to go away. I worked in tire shops for several years and I have moved on to a better way of life, so I understand clearly how I tire shop should be operated.

Geneva Peever

Great job Nathan

Quinton Cruz

Took my Jeep compass for inspection today. I printed out a list of a few things I've noticed. They went completely above and beyond and looked at what I put on my print out as well as their full inspection. They fixed a part that was causing my steering wheel to squeak at no charge! Their service was friendly, efficient and over the top amazing! I will continue coming back to fountain tire for check ins and my regular oil changes and tire rotations and any repairs that may come up in the future. Thanks again guys!!

Jacob Smith

Good service. Kinda pricey but you get what you pay for.

Kehlan Huhn

Always great service. The staff go way beyond and above even if you just need air or have a question.

Shale Watson

They helped me out with a tire fix and suggested a good set of winter tires. Will also help to maybe put bit bigger rims on for summer time.

Thomas Kung

Took my car in for a screw stuck in and keep on leaking. Got in and out in 20 mins. it Went flat for no reason, they send a service truck to my place pump up and drove in re inspect about the tire. Got in and get it done. Love the service from their staff and owner of the shop. Friendly /speedy service. And it’s only 40 some bucks. They really took ownership with the job that they done. Even just a small job.

Greg Kehler

Great helpfull staff

Tyler Moe

Awesome customer service. Wife got new tires at a different shop in PG and one of them was leaking slowly. Brought into Fountain Tire and they fixed it at no charge. Usually don’t write reviews but I thought this was worth it.

Wes Kostuk

Their service was very quick truck was in and out in no time

Sean Yeulet

Had a balancing issue on my tires. Called their dispatch line and was informed that they would have someone standing by at the shop when I got there, at 730pm, on a Friday night. The tech they sent out was friendly, professional and prepared to be there as long as was needed. This kind of old fashioned service is a dying breed, I would 100% recommend them to anyone passing through or living in FSJ.

Nelson Tonn

Awesome new location