Reviews of Staples (Fruit Store)

Moose

Always find what you are looking for here

longboardguy

Was not impressed with this staples ordered something online was suppose to ship from this store in one business day took over a week to get it and they tossed it on the front door without a knock. Wasn't packaged properly and the customer service is some of the worst only next to purolator in this town!

kn

Okay spot to get low-end office equipment, customer service is average.

Kris Toijonen

Great Customer Service Today!

Madi George

The manager with the red/ brown curly hair is rude to customers & employees in front of customers talking down to staff it was disgusting to watch ,

FAYZL

CUSTOMER SERVICE WAS NOT GOOD, THE INDIAN GUY THAT I ASKED FOR HELP DIDN'T KNOW MUCH OF WHAT I WAS ASKING, SO I TALKED TO THE MANAGER WHOM WAS CLOSE TO ME AND IT SEEMED LIKE SHE WAS GIVING MA SOME KIND OF ATTITUDE WHICH WAS REALLY RUDE, I WOULD NOT RECOMMEND THIS PLACE.

Brad Ingram

I bought a chromebook less then 3 months ago and it won't charge or turn on anymore. I brought it back to Staples yesterday and I was told it would be shipped to Acer Burnaby where it would be fixed or replaced. I got a call today saying it would not be shipped and I have to pay for shipping. This company has no customer service and they will now also lose my printing business as well. A few $100 in the last year. Do not shop here or deal with these people. I am a 42 year McMurray resident and I have never had a product that was not handled by or replaced when broken in such new condition. NEVER SHOP HERE.

Shanta& Rajkumar

Love this store. Variety of collection. Steps away from Canadian Tire, Walmart, Rona and other stores. Staffs are very friendly, knowledgeable and helpful. Bought HD for MacBook. It took sometime for staffs to bring the product from storage. So many staffs offered help during wait time. Product price is reasonable. There are parking including disables parking, for customers. Store is neat and clean. Recommend others to try this store.

Geoffrey Bishop

Service as expected!

Loretta Erker

Very polite customer service .was exchanging a product that I wansn't happy with.Left with something better.Thanks

Leviticus

Barely has anything you need. Not recommended. If they do have stuff it's overpriced, and it's pretty dirty in there.

Shadow (Team Navoa)

Went there to print a few things from my email. Internet connection was SO slow that I ended up paying almost $20 for something that could have been done in less than 5 mins. They charge .30 cents a minute for internet use. I printed 6 pages which cost $1 each. $6 for print and the rest was just for waiting for the files to download. ugh.

Vic Ryder

Office equipment and supplies.

Matthew Lewis

Generally very helpful and friendly staff, but the computer department is a tad too pushy.

william baxter

Usually have what I need . Prices are high. Lots of employees.

Shane Hurley

Its a Staples. Staff are friendly, when you can find one.

rickandmortyfan 649

What is there to say. They have everything you need AND some very cool stuff.

Andrei justin Huet

I had to return and exchange a product 2 times. Thought it was going to be difficult, but the tech manager Lok helped me out and it went very smoothly. very nice costumer service, job well done Lok!

Kalem Sampson

Glad those lighting to headphone jack adapters are cheap they sold me an empty box.

Amir Jamshidi

This dessert is called Panna Cotta which is a vanilla infused with passion fruit. I got it at the Air Canada Maple Leaf Lounge at Vancouver Airport. The lounge provides a private, serene escape from the bustle of airport activity. Decor definitely needs a facelift, and very few food options. This dessert would be the only one that enjoy.

Domjal

Great click and collect service with delivery to store, good hours and customer service as well.

Scott Myers

Friendly staff. Fast service for pics, copies, and business cards plus lamination services. You can email them orders

Adam Myers

Helpful and friendly staff, always has an answer for me

colourful64 able

Worst service.... I'd rather wait and do my business at staples in edmonton.. Cashier (alaine?) most ignorant I have ever met.. You will notice she is much better to men than women

AdS

Staple was good and spaced for Covid standards but the selection was just not there. Using the staples website to identify what was in stock for quick pick-up was a waste of time as the web page was not updated. Also ...when I say I'm ok and don't need assistance, please don't follow me around the store.

Joe Pyrczak

Always helpful staff

Neil Ripplinger

Lots of selection And knowledgeable staff.

Ken P.

Staples, where to go to get paper and things related

Quin Amorim

Never had any issues, and always lots of parking. The staff is very helpful and even knowledgeable about computers

Matthew Draganiuk

50/50

Thomas J.

Took them half an hour to FedEx a package.

Ahaz Grant

Morgan at the purolator/copy center was very helpful and pleasant to deal with. Thank you!

Bromley Barron

They have no staff working.

Hayden Smith

Shiv is a fantastic employee and helped me with everything I needed.

Kim Huynh

I was looking for a specific item in the last 5 mins of my lunch break. I asked a rep and they led me right away to the exact item I was looking for. On checkout the cashier suggested a cheaper and equivalent alternative to a product I was purchasing and saved me some money! Super satisfied with my shopping experience there today.

Lance Soderstrom

Terrible service, unfriendly staff. Total joke

Connie Morris

Some of the workers have issues with language, and when you say you cannot understand them they blatantly accuse you of being racist. Happened to more than just me. I go elsewhere now.

Zackary King

Quality of service is hit and miss. Ordering for in store pickup is more hassle than it is worth.

SC KL

Time for a change... This store has too much older & outdated products for sale. Damaged product cases & boxes on shelves. Dusty, full of holes, duck taped chairs & broken desks on display. Lazy, uneducated & unknowledgeable staff. Why would anyone even shop here to support this store? Please clean it up, stock more recent up to date products, educate the staff on products sold and where to find product locations within the store so they can help customers. When I go into a store wanting to spend 100s to 1000s of dollars I don't want to see that. You're losing customers and money but letting this continue.

Curtis Cronier

They like to waste time, that's for sure.

Caryl

Got my new device early as I expected, staffs are very helpful and they gave me options to choose from.

Bee mirza

Good place for electronic items supplies printing photocopies office supplies and much more. price bit high, good customer service sales associates around to assist you. But some time shortage of staff in printing section. Free parking free handicap parking and handicap access. No piblisc washrooms they dont deliver st home even if you buy online you have to pickup from store.

Derek Jackson

As far as a staples store go it's very standard. Good selection and clean. Staff I met was friendly and professional.

Daniel Poudrier

Send

Tanya Parks Westergaard

Bought a few things. Was having fun spending money... ????

Garrett Elsasser

Great store in theory. The staff are friendly and will ask you I'd they can assist. They're on the ball. However, once you find that special item especially electronics...well, be …

Carter “ToppingSea7” ofthesea

Very nice staff

Victoria Ganace

love staples and the products there. however I feel like as if their staff not so much .. they are not willing to help you

Michael Adelure

Well stocked for my mini home office needs

Norman Payne

Helpful and knowledgeable staff. Good inventory.

Carpet Guru

Has what you need....customer service was great

Kami Kaze

I couldn't get a refund for a webcam I bought here cause the serial number on the webcam doesn't match the serial number on its box. This is of course a manufacturer's mistake, but even so I have been denied further assistance at the store. In addition, an employee named Lok told me that the mistake was mine (hinting that I was a scammer) and threatened to ban me and my boyfriend from Staples. Poorest customer service I have ever seen in my life. Hopefully there will be a personnel change soon.

William Brown

Good store, they have good service and it is where I get almost all of my gaming supplies!

Tim Greening

Went into the FSJ Staples Oct 14 and what a mess! Displays broken stock all over and no help. Shame on you Staples for allowing your store to look like that.

Brenda Zohren

Awful customer service, too busy chatting and refused to help me with what I needed done, even though they've done it before. Absolutely ridiculous, never going back.

Carl Sarfi (Preacher Man)

I appreciate the service and attention to my needs when I come into the store. Staff has always been friendly! The online tech service is something high highly recommend. Saves travel, time and money!

Jason Michael

Very good

Greg Igbodudu

Great customer service.

Drew Shat

The amount of workers present at the store you'd think they could open more than one register when the store is full.

soulaimane elbouzakri

Thank you Colbie for your help and assistance you are amazing, my laptop it's fixed...

Crystal Reid

Staff here are very friendly. They greet you the instant you walk in the door. They also have a lot of people on the floor to help you find items.

Olive Yu-asensi

Some staff here would actually help you...all office needs are available!

Dylan Prostler

I'm sorry ib k

Robyn Duffy-Toner

Empty, sad, bleak.

Cameron Carew

Went in to get prints. Lady told me to leave the copies and come back the next day at noon. Came back the next day and they were not finished. The print lady was helpful however and finished them while I waited.

Michael Parr

Attentive employees who are available to assist when you need it.

Drew Wilson

We did a curbside pick-up which turned into going in the store. A good experience though, it was nice to have some explanation on the warranty program

K Curtis FSJ (The Cats Mom)

Terrible staffing levels ,poor assistance for a disabled person, staff generally seem bored and uninterested in customer service.

Ayan Mohamed

Sales associates are so helpful and happily answer all your questions.. Especially Rosel she gave me the best customer service experience.. First time shopping at staples and now will be a loyal customer

Family Dogbe

Found everything I needed for back to school!!!

Wood Buffalo Satellite & Antenna

Staff could use some personality

zaki hassan

Very good

Terrence Sevenson

Wish there was an alternative.

David Killick

Friendly. Eager to help. Thx

kamran abbasi

Terrible store manager!

Drew H

Went down with my mom after christmas 2013 to purchase a new computer desk. After looking around and then waiting patiently for one of the staff to be free to help us, we decided to purchase a 200.00 desk and a matching 170.00 table/shelf set. It is important to note that while looking we noticed that the desk we were going to choose had two copies built on the display floor, and there was only 1 unopened box at the time of purchase. We were driving the Corolla and learned that the Staples in Fort McMurray is the ONLY STAPLES IN CANADA that doesn't offer any delivery service...so we had to arrange to pick up our items in the next couple of days when we could borrow a truck. They assured us that this happened all the time and that they would put our objects in the back with our names on them. Over the next 2 days I attempt to call Customer Service/The Electronics/Furniture departments, and consistently I got no answer. 8, 10, 11, 1, 3....Doesn't matter when you call. Finally someone as customer service answers the phone and they say they will transfer me....the line goes dead. Finally on the third day after we paid almost 400.00 for a desk and table, I am able to return with a truck. I find a clerk in the furniture department, and I tell him my name and what desk and table I bought and that I am here to pick it up. For the next hour the clerk is randomly looking around the store...in the back, between shelves...etc. I begin to suspect the worst...that they didn't put my name on the desk at all and sold it to someone else. I asked if that could have happened and the clerk assured me that there was no way that could have happened. I suggested that he check the computer to see if there was any record of a transaction AFTER mine, where that desk was purchased....as there was only one box of it when I purchased mine...it would be natural to assume that if there was a transaction after mine then the store RESOLD product that they had already received payment for. Sure enough....The Fort McMurray Staples accepted payment from me for my desk and table on January 5th, and sold another copy of that desk to someone else on January 6th. I complained to the manager...naturally..and the clerk offered a suggestion. He said that earlier that very same day...he had built a second copy of that desk in the showroom, and that it was brand new out of the box and I could take it home as is. When I asked to see the desk he indicated he built earlier that very same day, he gestured to a built version of the desk on the display floor, which I recognized as one of the desks I saw on the floor 3 days prior when I purchased one. IN fact the display model even had dust on it...odd for something he indicated to a customer with a straight face he put together himself just hours earlier. If you enjoy being lied too, calling a phone number for assistance that will never be answered, not having the option of delivery, potentially having your product sold to someone else before you can pick it up, and waiting 15 minutes or more just for a sales rep to notice you need help...then this store is definitely the one for you!

Landon Nicholson

Employees are friendly, and helpful enough, although the self serve computers are very slow, unresponsive, and have a mind of there own leading to wasted time, and money. I will avoid going here from now on if possible.

Chadwick foster

great service.

Thomas Hall

Very helpful, had all the info I needed.

Total Taekwondo

Salespeople are like vultures and follow you around the store..

Simply Sarah Marie

My heart could not be more full! I went to Staples this evening to pick up emergency subject folders for my students. My list was long with a specific style and multiples of each colour. The staff went the extra mile to unpack the boxes that they had just used to take down their back-to-school folder display. They helped me find the style I was looking for and the amounts I needed. To top it all off, they ended up giving me the box of folders for the cost of ten! I literally did a happy dance in the middle of the store! Thank-you so much for making this teacher's school year a fantastic one!

Lucky Braimoh

Great place to shop.

Alan Duffy

One of the few places to go for office supplies, printers, etc..

Ryan Granberg

Pretty standard for staples. No one offered to help me.

Lucas

Starting to stock less options for mobile devices. Only catering to Samsung/Apple now.

Danuta Boucher

I was very satisfied with the personal that help me with the computer. She was very nice and knowledgeable about . Thank you very much . I'm very satisfied Customer.

Holly Keutzer

Just had an awesome experience buying a new computer. Titu was excellent to work with and went above and beyond to help us.

David Heath

A decent tech store for people who aren't that advanced. Friendly and Knowledgeable staff help you select what's right for you. Not very good for enthusiast PC parts but very good for consumer laptops and such

Carmela Klassen

Good place to buy laptops and anything that's good

Mathew Dutchak

Staples, they have a lot

Bert Schenkius

I guess average since they all pretty much are exactly the same and very basic in most of thier product.

David van Zeyl

Had a phone call with someone in technology. I have dealt with Staples a lot over the last 20 years but never have I had the kind of experience I had with this individual. Not helpful to say the least. A further experience calling staff at this location two weeks later for a different request resulted in a similar experience. It seems that poor customer service over the phone is to be expected from staff at this location.

nonduduzo maziya

Customer service was great ????

Robyn Mercer

Been waiting for over an hour to try and get my passport photo done, and staff looking at you doing nothing, absolutely horrible!!!

Jim Primeau

Angela checked me out, with a smile, and good spirit that motivates a soul to want to return.

Jerome Liow

It's a staples. Decent variety

Jody Lefebvre

Always a helpful staff

Adam Roy Isley

Clean and bright. Plenty of helpful staff

Michael Durocher

Excellent service and knowledge.

Leoul Tsegaye

Totally amazing all their electronics are awesome.

Guenter Bouman

Excellent

C S

They price match their products

George Jacob

Staples is Staples. Nothing new.

Mike Saline

Was welcomed upon entry and was given assistance with finding an item. The cashier could have been a little more engaged.

1 .2

I work at Canadian tire across the parking lot and while we are building back the store the head manager from staples where yelling at our gate security about staff parking in the lot, note that we park back along the end of rows and try not to interfere with anyone who is trying to shop at staples, well anyways he has threatened to tow people who park, it wouldn't be so bad but they only decided it was an issue as the snow is coming down and has caused us to park really far away in the cold. I'd think there would be some respect or understanding when one company is trying to rebuild after a devastating flood. . .

Tanya Zentner

Some staff are helpful and usually polite, selection is pretty good; prices are standard range usually... except for office furniture which the prices are high especially if you need something assembled. The print & copy center staff are great and do their best, though some of them could use more diverse training for different business services that should be available locally for a growing city of this size.

Joseph

Service was always quite good here, no complaints.

Zamzam Mohamud

Love it ●~●

Super 8 Fort St. John

Unhelpful associates!!!

Samantha McGee

Helpful customer service while trying to figure out which ink cartridge I needed

Apostle Adrian Collins Dedzoe

Cool

Lisa Boucher

Helpful staff and good service . Printed off my QR covid code for me in minutes.

Gerald Gambler

They are willing to help if you want it and are quite friendly

Autumn Hjelmeland

My husband bought a Bluetooth speaker this morning. He took it to work, tried it out and it was not as loud as he was expecting. He took it back for return within a few hours of purchase. The manager accused him of switching the speakers out with an old one; even though we haven't purchased anything from staples in months and would not take it back. Not only is it offensive that he accused my husband of doing such a thing but he was very rude. We offered to show bank records, receipt and everything and they won't return it. So now we are stuck with a $150 POS speaker. Worst part is, the manager is the one that sold him the speaker in the first place and acknowledged that the speaker was white. I was a retail sales manager for years and not once did I treat or accuse anyone of such a thing without undeniable proof that the customer was trying to pull a fast one. Supposedly the speaker had a little bit of dirt on it. If I could give less then one star, I would. We are contacting head office to see what can be done.

No ah

not good

Darrin Erwin

Watch for the sales!

corinne alexander

Friendly staff good help

Leo Shaijan Peter

My dad bought me a laptop, since I had to learn from home and do my schoolwork. The Staples staff at Fort McMurray said that this laptop was a new one and they gave us a used laptop. From now on people should never buy anything from Staples because during the Covid-19 pandemic they are trying to cheat their customers and make a false profit. From now on I will never buy anything from Staples.

James Rhodes

bought a lab top and they were going to charge me extra 50$ for turning it on i told them i could do that myself not a problem. but then they told me the only ones they had were ones that were turned on and that if i wanted it i would have to pay the 50$ charge. told them its a 1000$ laptop im sure you guys wont miss out to much. ended up not haveing to pay it but the employees were nice management wasn't so nice. spent over 2 hours dealing with this when it would have only took 15 mins. still best spot in town to get what i wanted other stores would have had to order it in. plan to go back for other things i need but only because there the only place that have stock out for you to see hope its better next time. also if anything happens to this laptop will they fallow threw on replacement plan. over all not the worse but deff not the best Edit. Been back sence with my new phone and got that liquid shield screen protecter. Wouldn't have gotten it if it wasn't for the cashier ended up handing over my phone with out a scratch on the screen and got it back with like 20 scratches on it but the manager of that department redone the prosses and cam back looking like it should altho a month later the screen has cracked in bottom corners after doing some research this happens a lot and the shield is not recommended your better off dealing with the plastic or glass ones off the shelf. But over all the manager of the tech department has a really good head on her shoulders and knows how to make the customer happy glad they have her.

Chris Butler

Staff here give some of the best customer service in Fort McMurray, when it comes to printing needs they always go above and beyond to help me out.

Shane Lutz

Went looking for a new tablet and couldn't get any service. I asked for help a number of times but the employees were rude and refused to help me. Don't waste your time, you're better off shopping online.

Jason Taite

Only place in town with a fax machine. Always someone there who will help. A little pricy for the regular stationary but they have everything that you could want. Great selection of office chairs. Better than any furniture store. Well priced. Excellent selection of printer inks. Something for everything. Staff ares polite, helpful.

Scott Kerr

Love this store. Wide select of products in so many categories. Staff very knowledgeable and helpful. Prices were reasonable and some good sales going on.

Sean Sweeney

Great customer service. They know that people are frustrated eith Covid, drop in oil price and wow, the flood, yet they are bright, cheerful and very helpful. If this store doesnt have it, usually a two night delivery, curb side pick up. Very clean, staff in protective attire, someone always walking and wiping. This is my store and I'm proud of it.

Steve Demiris

Was able to get price matching on a product I wanted but it took a while for them to process everything when it should have been a simple task. Otherwise a good experience.

Clif Wilde

Less than thrilled with computer repair service now scheduled to be 2 - 4 weeks rather than days

D MG

Staff are clueless. Others stand around near door chatting.

William Proulx

Great staff, friendly customer service, help you with all your needs for home, office, supplies.

dennis watrous

A great place to shop! I love the copiers and print shop.

Rupy Chahal

Order has been lost and nobody has been able to assist, they made me pay upfront and now have no record of it

Louis Theoret

(Translated) A1 big (Original) A1 store

Alicia Mayinger

Better off ordering online. Nobody here wants to help you.

Jonathan DeNuke

Allowed to browse and the item I purchased was on sale. Customer service was top notch.

Richard Hall

Management and staff are awesome. Only place I could find a 17 inch laptop. They will have what you need.

Brian Mills

Great selection

Brad Leopold

Watch for sales and you'll get it at a great price. Friendly staff as well there to help.

Tommy Grant

Waited 15 mins and asked 3 times for assistance...ended up at cash register only to have everything wrung up wrong and had to go back thru cash and doing refunds. Terrible service. Sept 8, 2017.

Gilbert Robinson

excellent service

Garry Wells

Always great selection and helpful staff.

robert parsons

The staff was very helpful, friendly and kind. Special thanks to staff for helping me print and fax. Bob

pete smith

Friendly staff very helpful

love food

new staff at the printing section is not helpful at all.

Ramesh Kadali

Good staff in the computer section

Conrad Fulton

Very helpful,friendly and respectful I was able to get what I wanted to done in a timely manner and now understand how to proceed on my own in the future your staff did a good job thank you.

Timothy Birkicht

Passport photos, they are the cheapest in town.

Roland Landry

staples techs are very good at fixing computers. I have dealt with them in th e past and had very good service. thanks Staples

frank henin

I usually drop my shipments at Purolator Gregoire where they honestly have a decent service and good staff however last week I was in a rush then I had to send it through Purolator Staples down town , that was a big mistake never had so bad customer service in my life this young black girl was impolite , arrogant and not qualified at the end my shipment was put on hold in the processing centre because she didn't enter the contact number for the consignee . One advice don't use Purolator Staples at least not with this same person .

Jackson Davis

No customer service

Zahid Latif

Pretty much only option in Fort Mac for electronics other then source.

Taliesin Tupper

Saw a manager berating a very nice employee with blonde hair

Tyler Mcewen

I brought my laptop (I paid 300$ extra for warranty) to get fixed they said 2 weeks you'll have ur laptop back! Well I dropped off said laptop June 1st and I still don't have it! Worse is that they know I need my laptop for school so I asked since it's taking u so long to fix my laptop can u loan me one so I can complete my schooling and the Manager tells me to buy a new laptop! I just spent over 2g plus the warranty on this laptop iv been generously patient when ur two weeks went 2+ more weeks (still unknown how long have to wait to get it back) I am not impressed at all! HIGHLY RECOMMEND NOT BUYING A LAPTOP FROM HERE! Rant Done

Tom Provan

Staff friendly Staples didn't have the park and didn't answer their phone for an hour as I called. So I had to go to the store to find out they didn't have what I was looking for.

phil martin

Helpful staff good selection

John March

I do not recommend buying a printer from Staples. I purchased a printer 4 months ago. When I purchased the printer there was no ink available to purchase with the printer. I returned to the store total of 4 times seeking the ink for the printer with no results of purchasing the ink. Every time I was told they were unable to tell me when the ink was coming in. This is just simply bad business when you sell a product that is not usable.

Tony Yakimchuk

Generally speaking I find the staff are ok, but not fantastic. Pretty much standard Fort St. John service. On the bright side, they usually have what I go in there for. If your in Johnny and your looking for office supplies, your at the right place.

Amy Somers

Convenient

dwight mcneill

krystal was awesome,two days in a row ,,i was totally confused,and she helped me right ,,thanks krystal!!

MICHAEL ROSE

Friendly staff always feel welcome

Carlos Voss

Great service and answered all of my question s and I'm not good with tech at all

Isaac Braun

Good and helpful staff and good sales

Garry Byrne

Print staff were great

Ron McCormack

Staples is a great place friendly employees great products thanks staples

Nom Covenant

Friendly service

Zackary Podzorski

PICK UP YOUR PHONE.

Riley Muise

Went into Staples earlier today. They had everyone wanting to go into the store line up as only two people allowed at once into the store. I thought I was in the Soviet Union during those 15-20 minutes. Soon we will all be lining up to get essentials.

O.C.DGAMER87 h

staff is always happy to help if ever you're looking for something you can't find.

Chadwick Wilson

They have all your office supply needs!

Mike McDougall

Great Service

Kelsey Zab

Helpful staff, great printing services

Stoelzle Toy Review

Sister ordered a laptop from this location and it's taking 17 days to get to Dawson creek! You better step up your game cuz people can order through Amazon and get it faster

Faycal Khene

I was at this store Yesterday to buy school supplies for my son , every year buying school supplies for my kids was a torture for me because these lists are long and either not very specific with the items required or too much specific so I was expecting the same thing to happen this year however thanks to Morgan (Staples sales associate) this task was so smooth, she was very helpful directing me to every item needed and also helping other customers . Big thanks for the great customer service it's making a big difference for any customer .

Michael Go

Good service on this location.

Ania Zawartka

absolutely worst customer service in the copy center ever! gave me the wrong information twice putting our Christmas card order that much more behind while my husband is on night shift and I am on day shift. they can not come up with a solution at all to their error instead except my husband to come to the store and get a refund on his credit card when all we want is the Christmas cards printed in store. So now he has to wake up inconveniently before his 2nd night shift drive downtown to get a refund for cards that were suppose to process 2 days ago! and all the guy, Scott I beleive his name was on the phone said was "okay" zero help zero solution

Ken Monro

They were very helpful

Shale Watson

There always helpful with the stuff i have gone there to get.

Kirk Hopkins

I entered the Staples location in Fort St John on May 18th 2018 to have numerous faxes sent. I've had no previous experience with fax machines and the young associate whose name was Jasmine greeted me with a pleasant smile and asked if she could help me in anyway and I responded I have no experience with fax machines she immediately responded with we can help you with that sir. Jasmine was very attentive and patient with my lack of knowledge and now with her tutelage I feel confident to do it myself next time. This young lady in my opinion is an asset to this location and I would be happy to deal with her again with any of my issues.

JSK Homes Ltd.

x m x

Fudge Budge

Don't go here go to AAA EXCHANGE the staff there are the most knowledgeable in western Canada.

Tony Lundgren

Great service .very helpful

U Mutoni

I am so thankful for Morgan's service today, she is great, very polite and understanding!! I wish all people in the stores were like her. Thank you thank you thank you thank so much Morgan!!!!!!!!!!!!!!!!!

Trinity Bowles

Great service!

kristina smith

I have been always shopping here from past 10 years but the Newer management and the group of International students has brought a very bad name name to this business.99% are foreigner's and they need to have atleast some Canadian high school students who wants to work here happily and start a new life.

Jacob Pittman

Hahaha mcdonalds has better customer service than this place. I was waiting to check out and the lady at the til decides to just walk away and leave me there waiting.

Maria colmenares

I can find everything for the office

Stephen “Senor Saucy” Foster

Look, I get that times change. But I liked it better when Staples employed young workers getting their feet wet in the job market. I have no issue with the East Indian fellows that work there, I just see fewer and fewer opportunities for the teens of our community to get some work experience and it pisses me off to see another low cost employer in town taking advantage of immigrant labour. How's about paying a living wage that any person could make ends meet with? That being said, store was clean and found what I needed, but again, I shop there because I have to, not because I want to. Walmart, I'm looking at you...

chrystal friesen

Needed something printed immediately and they were happy to help

Pcbuponu Pcbuponu

Bad customer service at copy center ...bad attitude also ...so sad But they have employee ny the name of scott...he is ectremely professional and very helpfull

Sheldon Lockert

They always have what I need and the staff are helpful finding items.

Anna Ngarukiye

Always providing quality service!

Billy Devlin

Went in looking for a box to ship a package. Was told to look in the wrong area by an employee ended up finding them on my own. Boxes were slightly too small and asked if that had any scrap cardboard I could use to fill the gaps and was told no by another employee who was standing next to an empty card box. I asked about said box and he deferred the question. Ended up having to buy a second box for a small amount of extra material. I understand that it's a business, but FSJ is a small town and if you're not willing to help people out in a tiny way like giving them a small box that will be thrown into the recycling then you don't deserve my business.

Mat H

Great customer service, always willing to help!

Paulette Bulley

Visited this store today. Signage was not correct on product. Supervisor acted like she was going to do me a favour and give me the price. I also complained that there were 4 tills with staff behind them and only one was open. Was told by the same lady (tall with dark hair) that they appreciated it when the customers had patience when they were getting slammed. What an attitude! If a staff member is not going to ring in customers maybe they should not stand behind the till.

Kelly Tompkins

Well stocked

Dave C

Went in today with router trouble and I was in a hurry because I'm in camp and needed to get to bed before shift. They scooted me right in , set me up and had me on my way in 20 minutes. Fast , friendly and helpful. What more can you ask for ??? Thanks guys :)

john marleau

Easy self serve fax access, friendly staff

William Horner

Very easy to return my headset and lots of staff available to help.

Chad Hardman

I lost my laptop charger on vacation and stopped in today in a mad panic to get it operating again. Liza assisted me and provided exceptional support and was able to determine the right charger I required. I’m back up running again - thanks Liza!!!

Dal Gurgens

Horrible customer service, people behind the desk refuse to help and when they call someone else no one comes

Willy Liebherr

Nice store.

Kyle Bingham

I traveled in from 90 minutes away to have a work station PC looked at. Just needed data recovery. Now I did this on September 5th, so I get that its Back to School week and the store will be busy. However, I am standing there with a desk top tower looking like I need help (because I did, actually) but the store manager and a employee where discussing the weeks scheduling of shifts instead. Finally I was acknowledged that someone would be asked to help me. 10 minutes later, no one was helping...just chit chating with each other. I had to initiate that I needed help. I did not follow my gut on this one, I had a bad feeling but like most horror movies, I continued into the darkened basement. It is now September 11th at 3:45pm, I was told that I would receive a call on Friday to let me know if the data can be recovered. I called Friday afternoon, no answer, not ability to leave a voicemail. Called every two hours on Monday, again no answer at the store location. Called Staples Canada Customer Support at 930am and they are to send an email to the store manager directing him/her to contact me in reference to my computer repair order number. At 3:30pm, called back Staples Canada Customer Care and even the service representative cannot get a hold of the store. Its laughable! Regardless on how this goes and what the end result is (probably won't be offered compensation). This will be my last experience with Staples. Ever. In any city.

Raveen Singh

Unbelievably poor service. Came in ready to buy a projector, first guy ignores me after taking a picture of it. Wait for 45 minutes. No one around. Then the second guy comes and tells me it's out of stock. Unfortunately I'm now in a rush and am not going to wait the 2 weeks it's going to take..... What a waste of time. Save your money and time....shop amazon.

Shania Johnson

Everyone is friendly and the shelfs are mostly stocked. The staff don't seem busy, no one is roaming the isles to help you and it's hit or miss if you need info on something.

Terrylin Lizotte

Staff couldn't understand what I wanted for one item and the second item they didn't have.

Jacqueline Kelly

I was happy with the service provided. Everyone makes mistakes now and then. Wile reviewing my wedding invitations I found information missing and had to wait again for the invitations to be fixed. Once they were done, I was Happy. Porter made sure I was happy.

Creig Phiri

Worst experience ever. Wish i could rate it less than this. If you hoping to get any photographs printed id advise you go elsewhere. Its not the user unfriendly system that puts you off., but the service(lack of). Perosnally never going back there. Rather go to elsewhere #disappointed

Sky Leann

Great

BeD SMart

Alright service and knowledge for computers

C B

My boyfriend recently purchased a yeti recording microphone from here. After using it a couple times the audio stopped working. We took it back (without a receipt) hoping that maybe we could get a replacement and Debbie went above and beyond! She got a copy of the original receipt off their system , gave us a full refund and checked the stock to make sure we could get a replacement or something better! If you have any returns or questions definitely see Debbie, she'll do everything she can to help. Great customer service, we will be buying from here in the future!

Mike E

Friendly staff

Alfred Ncube

Convenient parking. Was able to get all I wanted

Ben Devellano

People here are very good at the arts and crafts

Ralph liedtke

ordered toner cartridge same as i have many times before was told it will arrive next few days waited over a week and half no call nothing . Went to store to inquire not only could they not find order but wanted me to pay again for second order as they felt maybe the first one was delayed.I thought maybe this fellow was not understanding what i was asking as i had already paid for one,spoke to manager and if i thought the first guy was challenged the manager was even less helpfull three weeks still awaiting call.

Darren G

Well stocked, good coffee supplies too!

Bill Rockwell

Great service and I got exactly what I wanted.

HARSH SHAH

Great and professional customer service