We offer you the feddbacks of real people who are consuming the products of Canadian Tire (Fruit Store) near to the area of Fort McMurray (Canada).
To this day this firm has a score of 3.6 out of 5 and this score is based on 127 reviews.
As you can see the average of ratings that it reaches is positive, and it's founded on a large number of feddbacks, so we may be quite sure that the valuation is quite faithful. If people have bothered to evaluate when they are satisfied, is that it works.
As you know, we do not usually bother to give tatings when these are positive and we usually do it only if we've had a problem or issue...
This Fruit Store corresponds to the category of Department store.
The Hotdog stand is the best not only in Mississauga but all of GTA. ????✔
Never had a pleasant visit never could get any assistance or information about the products sold in store.
Good place to find deals on anything. Old lady welcoming you to the store as you come in is also very nice. Prizes can be as good as on amazon and often are better.
Good service in the Auto department
Lots of selection parking lot is brutal most days
Good ‼️
One stop shopping for bbq supplies
Staff was friendly but the store itself was a bit run down
Reasonable pricing and good customer service.
I can try on this google thing do you have nitrogen air for tires ? I am trying to ask on Facebook but no one answer .. so I don’t need to go if you guys don’t have please answer me thank you . Store winter tire with them for two years it’s good and help after reopening from the flood to book me in for changing the winter tire .. but please answer my question thx
All ways friendly good services
Great customer service, awesome new store
Ok. Customer service could be better
Very tight aisles and not clean. Staff did not look happy
Good place for auto parts friendly staff
My favourite place to shop! Love my garden centre lady, she is amazing ????????.
Everything we needed and more.
Well this place is consistant. It's Brutal Everytime ????
This place is disgusting. They have a rat infestation that I only know because I know people from the cleaning company that works for them. I once found a dead mouse just on the floor in the lighting isle. Service is terrible. This place is a dive
It was a great experience. Everyone had a smile on there face .....it is great to see ..
(Translated) 0 phone service, 0 store service, no automotive experience. They are paid by the piece. A scam. Don't go there! I had to threaten them with prosecution, to go to make a complaint to go far to make me reimburse the steal that they made me. TO AVOID. don't know the difference between electric and mechanical! (Original) 0 service pour au téléphone, 0 service en magasin, aucune expérience en automobile. Ils sont payés à la piece. Une arnaque. N'y aller pas! J'ai du les menacer de poursuite, d'aller faire une plainte d'aller loin pour me faire rembourser le vole qu'ils m'ont fait. É-V-I-T-E-R. ne connait pas la différence entre électrique et mécanique!
Big and clean.
I always buy cookware from this place and look for sale price. There is always something on sale. Lacoste is a good quality frying pan. But T-Fal is not good for me. Variety of cookware is available always. Their garden section is very good and big too. Sports items are also available and have a good selection. Automobile section is only open for limited time. Need to schedule a head of time. We always buy auto cleaning accessories from here. Hardware accessories collection is good too. Good customer service. Store is always very neat and clean. Lots of parking lots including para parking. There are few automatic checkout which I don’t like. Recommend others to try this store
Service as expected!
Always love Canadian tire for pricing and rewards..one of my go to places
i watched a kid climb on top of the shelfs and take a dump on the iflatables
Not gonna lie... home boy got all my car needs and also helped me return a defective item with ease , #GlaceBayBi
Go to McMurray Auto! It's a private mechanic shop run by a man named Jim. He is very honest and his shop does great work. McMurray auto is at 8332 Manning Avenue on the corner of Manning avenue and Queen St. just behind Rona. They have been servicing my family's vehicles now for years and we have never had to go for the same problem twice!
Smaller store but good. When they show stuff online it is actually there not like another CT close by.
Very poor selection compared to edmonton or other city's. Shame on you for not giving us the same as the other city's.Was very disappointed the other day when the selection choice was only 2 and the prices were astronomical compared to other cities.I grew up here and didn't know any better till I moved away for a couple years. And wasn't happy with the customer service I received either.I had to go check the price myself.Staff was super slow.Will do my shopping out of town from now on
I was looking for looking for liquid house plant fertilizer. I ask one employee and was led straight to it. Great service!
(Translated) It's fun to shop (Original) C'est fun de magasiner
I love the ladies that work here.. they are always there willing to help me with anything.. very friendly.. must be the country air!!
Very nice service!
Access to most products however supplies tend to be low so you may find they have run out , especially during sales. Lots of parking and overall good selection.
A below average Canadian tire. Carts cost 25cent, they are all broken, and the aisle are too narrow to get them down.
Always good deals
Terrible store. Terrible prices, incompetent staff, horrible parking, impossible to return faulty stuff. I brought in $50 worth of Canadian Tire money once, and the woman at the til only gave me a $13 credit, and had mixed my money with the tills money so there was no way to recount it.
Best Canadian tire I have ever been to, highly recommend
The new CTC is huge!!!!!
Much like most other Canadian Tire stores.
Seems good
When u order sometime online and pay for it already you would think it would be a quicker experience when to get to the store to pick up your item, but with Canadian Tire that is NOT the case, and this wasn't the first time either, there should ALWAYS be someone at the back counter to help wit the online orders, because that is the way of the world now (ordering online) and it should be am easier experience then it actually is.
Staff always amazing . Love this Canadian tire
Store checkout was great but finding people to ask questions was impossible
l get every thing what i want to buy.they give good service.i like it.
Great sales!!Always great service!!!
Kind of a small store by today's standards.
(Translated) Very good service in general. On the other hand, hygiene is desirable in the toilets which are sometimes very clean (Original) Très bon service en général. Par contre hygiène à désire dans les toilettes parfois très salles
Great service. They even lent me a quarter for the cart
Good deal on a grease gun
Always great prices on pet food.
excellent store a bit small but all the people are friendly
Sometimes it takes a long time to get help.
They were very kind and knowledgable and helpful.
Had exactly what I wanted
Went here to pick up paint and supplies the lady in this (I'm afraid I don't know her name)she previously worked at the home hardware in GB , she was very knowledgeable and helpful and did both businesses proud. Thank you for the excellent service.
Good old Canadian tire, they had the drill bits we were looking for.
Absolutely the worst Canadian Tire store I have ever been to.
Ya gotta love CT
(Translated) The store is still small and condensed. By cons we find good bargains and employees are friendly! (Original) Le magasin est quand même petit et condensé. Par contre on trouve de bonnes aubaines et les employés sont amicales !
Friendly, for sure. However, staff were not very quick to respond to us at customer service. The automotive desk was very helpful for our battery swap.
Pretty good, never not found what I was looking for there.
So awesome ???? ????
(Translated) Excellent service at the auto center. I had to replace my tires the same day, being in Gaspé, my car was ready on time. As a bonus, an inspection of the vehicle. Courteous service, 6 year warranty on tires. (Original) Excellent service au centre auto. Je devais remplacer mes pneus le même jour, étant de passage à Gaspé, ma voiture a été prête à l'heure prévue. En prime, une inspection du véhicule. Service courtois, garantie 6 ans sur les pneus.
Best Canadian Tire I've been into.
Would of given 5 stars but the store felt like Zellers way back when. Know what I mean? Crammed.
Nice people around
I bought a small Lego toy for my son - easy peasy. I needed to get a lighter for myself but had to buy a pack of 3 or 5. I just needed one...
To oil change it took them 3.5 hours they gave me discount but it was way too long for just an oil change over all good experience
Brand new store. Looks great
Customer service staff needs more training.
Store seems I bit run down and finding someone to help you can be hard.
Still shiny and new.
Great servive and lots of stock
Very good
This store is huge!
Staff isnt on the ball at all
Service is terrible. Your better on your own finding stuff, staff in the isles are not good at speaking or understanding English. Good selection tho usually find what I need. There personal oil drop off need to be fixed right away!!!
Awful service. Let us stand there for 20 min. In fact wrote this waiting for the 1 cashier to ring in 1 person. Unbelievable! do not shop here
I’m a bit disappointed to the guy from auto services that don’t have a proper communication skill. I’m asking politely and he’s always laughing.
(Translated) Excellent service. New, very dynamic staff (Original) Exellent service . Nouveau personnel très dynamique
Pricy
Terribly service. My car is sitting in the garage and i can see it no one is working on it for the last 2 hours for inspection. Guess how much am gonna pay for my car to sit somewhere in the shop. 220 to be exact. Unfair and unacceptable!
Very helpful
Great place to shop nice staff excellent prices...
Tight isles, old style store.
Tire shop top notch people
(Translated) Good selection of camping and outdoor accessories (Original) Bon choix d'accessoires de camping et plein air
Ok service
Busy, but still just a quick In and out before closing for our spoiled cats canned food. ????
Cute little small town Canadian Tire store in Glace Bay. Can Tire doesn't have that great a reputation when it comes to car repair, but not this one! I take my favourite cars to get worked on and they never let me down!
Typical Canadian Tire
It's canadian tire. What else are you expecting?
(Translated) I would tend to say that it is a Canadian tire like the others, but that would be to forget the legendary heat of the Gaspésiens! So every time I have been there, I have been treated to excellent service that is not allowed in Canadian tires in large cities. (Original) J'aurais tendance à dire qie c'est un Canadian tire comme les autres, mais ça serait d'oublier la légendaire chaleur des Gaspésiens! Alors, à chaque fois que j'y suis allé, j'ai eu droit à un excellent service qu'on n'a pas le droit d'avoir dans les Canadian tire des grandes villes.
Much nicer then the old store.
(Translated) Sometimes you have to look after clerks and run after them, otherwise excellent service (Original) Parfois faut chercher après les commis et courir après eux,, sinon excellent service
I rolled into fort mac with a disastrous car issue from another mechanic shop on canada day, next day I called all around town and apparently not a single shop seemed to have any time or mechanics available due to a long weekend (weird for a friday...) and after trying everywhere I gave the auto repair office at this location a call and they booked me in same day and had the issue located and parts ordered to have it fixed by saturday. Very professional shop, fantastic customer service with the offering of different price points for options of repair, fantastic choice for stranded travellers or locals in need, of all canadian tire locations this one can certainly truthfully claim to be Canada's garage.
good service
Fairly well organized compared to my last visit. Had 3 tills open.
(Translated) Very rude and uncomfortable staff. (Original) Personnel très désagréable et peu courtois.
Good selection... excellent, when you consider this is where the highway ends. Never been disappointed here. They stock the usual fare.
(Translated) Small shop. Not much choice and few services (Original) Petit magasin. Pas grand choix et peu de services
It feels soo Canadian to shop here.
Friendly, helpful staff.
Staff was helpful and looking for items.
Not from this area, but was made to feel welcome @ every moment & also pet friendly(she was treated like a princess). So relaxing
(Translated) They didn't have what we wanted, but they understood. (Original) Ils n'avaient pas ce qu'on voulait, mais ils comprenaient.
It's Canadian Tire... Good kitchenware section too.
(Translated) Silly and arrogant service in tab ******** from a Patrick who is the manager (Original) Service bete et arrogant en tab******** de la part d’un Patrick qui est gérant
Got a great deal on winter tires and front end alignment. Staff took very good care of me. Coming back for summer tires in the spring.
Dated and few staff knowledgable in store product locations.
They need more staff on, as there is always a long wait at the cash register and I can never find staff for help finding items.
Worst customer service that i had experienced in my life ( Auto service)
It's a CT store... They hire alot of students and it really shows sometimes when you ask for help...
A great place to shop they have everything you need.
(Translated) I like this place (Original) J'aime cette endrois
Do not even try to get help from the staff they are basically trained to avoid you. To get a job here I think you must need to be an expert at avoiding eye contact, acting busy, and finding backalleys to sneak your way through the store as to not interact with customers. There's like two good workers there and the rest might as well be on nightshift when there's no customers around.
So much more space in the new location! Thank you for being a fantastic part of this community for so long, and investing in a new very large department store!
Everytime I visit. I can find lot of deals and variety of stuff which can't be ignored????
(Translated) At least something practical (Original) Au moins quelques chose de pratique
Missed our local Canadian Tire because of the flood in May here in McMurray, had to shop in the town of Athabasca were we have our summer place, finally they reopened. Happy now! Love the newly renovated store, good stuff, good prices!
They need more staff working returns, and their order online system takes way longer than going to find the item yourself and paying for it
They were quick to help us find what we were looking for. Very nice employees. Thank you
I gave this store 1 star because I called the store for a hour and no one picks up I called every extension and no answer
Great store, lots of friendly staff
Our pandemic walking track. The lines move surprisingly fast.
Friendly helpful staff I love being greeted at the door with a smile :) very organized store
Nice to have our store back in Fort McMurray, yaaaaah.
Customer service manager in auto center Named Erik is an awesome guy with great knowledge and dedication towards customer service. As I needed to drive to Toranto from Fort St John.....he got my car ready within 2 days otherwise i had to wait for more than a week. I want to thank team from bottom of my heart.
Long wait time to get tired changed, tires I ordered dissapeared but gave me a better tire for the same price, new guy said he would call me yesterday to let me know what was going on, but didn't.... and the old guy at the counter today was pretty friendly. So the good outweighed the bad
Inside the store 100% but avoid the garage unless you want to end up in another garage
Always great service and a fun time shopping ????????
(Translated) Good service, there is almost everything (Original) Bon service, on y ttouve a peu près de tout
Great staff and store. Love how they let dogs in their store.
Great store
Love the greeter, she is always so cheerful!!
Really good customer service, bought a defective singer replaced it super fast and smooth. Now our new singer is working perfectly. Still I don’t know how they crammed everything into their tiny store but Im glad they do, they have everything.
Did an online order for a mountain bike which said that was in stock. But did not find out the was not actually in stock 24 hours after the order was placed and money was take. Drove all the way from chetwynd to find that out.
I found it a little chaotic compared to other locations I frequent.
Great had the item I went there for!!
Great selection, shelves are always stocked and the place is very organized.
Do not get your vehicle serviced here. I had to make 3 trips before my winter tires were installed properly.
Looking for pool supplies and nothing is in stock. Ordered a filter for pool that said was in stock and then the order was cancelled. Hoping the new store is stocked better and the website stock is up to date.
Friendly and welcoming staff
Great mostly has stock
Why oh why are there all foreigners working in customer service. I am happy that a lot of people from third world countries have an opportunity to make their lives better in Canada but gosh dang it teach them some proper English and communication skills. It's frustrating to talk to the people and I know their trying their best. I blame the management for not making sure the people that work with the public can do their jobs properly by speaking well. This is a problem all over Fort Mac.
Friendly staff...very helpful
I have never shopped a Black Friday sale before. When I went into Canadian Tire today, I was amazed. I found everything I was looking for. Staff were very friendly and helpful. Great sale. Lots of checkouts open and quick.
(Translated) It's good and courteous service (Original) C'est un bon service et courtois
(Translated) Very well served (Original) Tres bien servie
They are a joke they never answer there phone they give you the wrong product then tell you it's the right one that you don't know what your talking about and then when they know your wrong no apologies I would never go to this canadian tire ever again
Standard Canadian Tire. Can be very busy at time and help can be difficult to find during these times.
The product I called ahead for was in stock. When I went there to purchase it,there were none there. The stock number was from 2016,and not restocked after 4 years. A bit of a waste of time for me.
A little difficult to find things after the renovation but overall a nice improvement!
Always a great place to shop.
Usually the service is next to none but there was this gentlemen with glasses at the automotive counter that was extremely helpful and never gave up on finding me what I needed he was fantastic.
Love this new Canadian Tire super store in FSJ. Impressive inventory and great customer service.
Its hit and miss, the staff are usually great! The store its self is to small, but rumor has it they are building a bigger one. As well the store is often low or out of stock items, .
Unfortunately I did not take the guy's name who we spoke to. But I think he might be a manager or at least a superviser of the auto mechanical side. He was really unhelpful and quite frankly, rude. I just asked him a question on how to find out what the Amp's is of my vehicle so that I could buy the correct fan belt, as one of your other employees told me that the Amp's makes a difference in the size of the belt. And they then sent me to your auto mechanical section, where I then had to ask this specific guy to just give me information,(not to do any physical work) he's answer to me was,"how do you want me to do that?!" And then he had numerous other sarcastic things to say. We then were not able to identify the correct fan belt and because of that, we could not support you by buying the fan belt. I just want to say that I will not be supporting Canadian Tire fsj anymore!
Got everything we went in for and staff were helpful.
I bought a hose that had a 5 year warranty and after 1.5 years it ripped it got a hole in it. I lost my receipt but I went to exchange the item for something of higher quality. After 30 minutes of standing and waiting while the service rep looked for the item code and searched for the transaction, we found that I purchased it with an old bank account that I didn't have the card for anymore. The service rep tried to phone a manager but they would not come to the desk. She finally called them and they refused to honour the warranty. I will remember this experience when choosing who I do business with in the future.
I was driving my car back home from Edmonton to the Yukon. My car had a fuel line rupture at the gas bar next door to the Fort St. John Canadian Tire. The auto shop was closed for the day. Audi Canada agreed to tow the car back to Edmonton for service. Unfortunately, I had to fly back to Whitehorse for work. The Canadian Tire Duty Manager, Lonny, was very helpful. She agreed to hold my car keys and give them to the tow truck driver once they arrived. She wouldn't accept any payment for this service. Very neighbourly. Very northern. Canadian Tire Fort St. John helped salvage a very bad trip. Thanks.
Always find what we need, and good prices too. Service is always great. We do sometimes find it hard to get through the aisles when there is a lot of stuff, but it’s a small price to pay when we know that they will have what we are looking for. I was very surprised for a small town store. Really impressed.
Good quality products but customer serivd is not as I was expecting in Canadian tire. Free parking, handicap parking plus Handicap. Always on top with seasonal stuff. Always best quality stuff piece some time high and some products never saw on promotions public(customer) washroom- Auto checkout counter but not enough space
Well organized store with clearly marked prices and item numbers coinciding with flyers
It's Canadian Tire. Not much more to say about it.
Take your security nuts off or they will be destroyed.
I have all good experiences when I shop at Canadian Tire. People and staff are always friendly and helpful. So I have no reason to complain with such friendly service. Andrew Lewis Perkull
(Translated) Hello. Deal (Original) Bonjour. Deal
Solid Canadian Tire. The mothership has most of what you are interested in. Checkout process runs pretty well.
Usually the staff here is less than helpful if you need help finding something. Otherwise it's an okay place to shop.
While it's true people say don't bring your car in and ive definitely seen why. Tires is just fine. Garden Centre employee's are fantastic, the selection is good and the people are in fact quite helpful. the negativity here in comments is unwarranted. Ok yes automotive fella is kinda rude, but stick to your guns and push the issue, that battery warranty is a pain for them, he's really not that bad. Just smile, it wont hurt you i promise. Management has always been punctual when/if requested though sometimes they are busy, and you may have to wait a few minute, thats not a big deal. Maybe you were impatient when you walked in nay sayers. I like this place, and will continue to give them my business.
(Translated) Unfortunately, I am ashamed of this Canadian Tire. Me, who is usually a fan of this company, the one from Gaspé only makes me want to look elsewhere. Too often I have had to return there due to product defect, product being broken, and despite the return, they put it back on the shelf (products bought later by friends). Service is also very poor, employees do not reach out to people, and waits at counters can be excessively long before you can see an employee's face behind them. I do not recommend the Canadian Tire de Gaspé. (Original) J'ai malheureusement honte de ce Canadian Tire. Moi qui es habituellement fan de cette entreprise, celui de Gaspé me donne seulement l'envie d'aller voir ailleurs. Trop souvent j'ai dû y retourner par défectuosité du produit, produit étant briser, et malgré le retour, ils le remettent en tablette (produits achetés plus tard par des amis). Le service est également très bas, les employés ne vont pas vers les gens et les attentes aux comptoirs peuvent être excessivement longs avant de pouvoir voir la face d'un employé derrière celui-ci. Je ne recommande pas le Canadian Tire de Gaspé.
By far the best Canadian Tire dealership. The parts & service manager was helpful and efficient. Graham, the technician was friendly, honest, and offered good suggestion. I must say these people are wonderful!
It's all there!
Took it there for fuel pump in july, idiots fixed battery and radiator for starting failer. Coat 1500$ 1 week later starting failer again and was told bring it back to fix it for free. So stupief me trusting these places took iy back. No im told t ignition module price 816$. 1 day later and 2300$ for my 700s car, starter failer. Fml call and im told it is the fuel pump.. Fo i take it back no way. Ill buy a new car. Doubt that they will do right and not guess again. Lesson learned dont trust Canadain tire.
Friendly staff
our favourite retailer in town...
You can never find help when you need some.
Always got what I need....
Good luck finding assistance
Good store to shop for household stuff. Some aisles are too narrow, makes it hard to navigate. Overall well organized store.
If they tell you they have something in stock in the back be willing to wait 10 -20 mins to be told they have none. ???? Yeah. Not a math master but pretty sure between 1 and 21 doesn't equal 0. Otherwise its a Canadian tire not near as good as most others in Alberta.
(Translated) Very good service with Linda !!! (Original) Très bon service avec Linda !!!
(Translated) Large selection of equipment and helpful team (Original) Grand choix d'équipement et équipe serviable
Absolutely terrible service! Not sure if they're understaffed or if the staff is just undermotivated but don't expect any help at all whatsoever. And this was during the summer.. I can't imagine how they get through the holidays.
Why would you go to Canadian Tire to service your car?
I popped in to find a universal receiver for my fan. I was having a hard time finding what I was looking for until a friendly associate approached me, asked if I needed help and then quickly and efficiently looked up & then located the product. Very friendly staff and great customer service.
Always what I need
Awesome
Great place to shop
I am a Canadian Tire fan, however, sometimes it's hard to find items and someone to help. Always recommend CT
Hope you don't need a window scraper. Check out this photo....
Poor service! After purchasing 107L bags of peat moss (which weight almost as much as I do) the staff in the garden centre would not help me to get the bags down from the high pallets and onto a cart. The first person I approached said “she’ll help you”, then ‘she’ said “he’ll help you”, referring me back to the first person I had approached. In the end I loaded the heavy bags by myself and hurt my back. This store is not recommended if you need help of any kind!!
(Translated) Good (Original) Bien
(Translated) Shopping with the app is so much simpler, except that I like a little less the new version ... adaptation question? We will see ???? (Original) Magasiner avec l'application est tellement plus simple, sauf que j'aime un peu moins la nouvelle version... question d'adaptation? On verra ????
Guy tried to go in without a mask and the lady watching the door didn't let it slide. I liked that.
New store is AMAZING!! can't wait for garden center to open. Staff is helpful and I especially love the new call buttons located around the store.
Helpful staff, clean store.
Deals deals deals ????
Big new store
these guys are thieves. had engine problems, slipped timing belt, they supposedly inspected my valves, and told me was no valve damage, proceeded to change timing belt and engine still wont turn over after repair. They then told me I need a new engine, and charged me $1500+ for changing the timing belt . AVOID IF POSSIBLE
Always loved Canadian Tire. Except that fake money they try to give you. Never really saw the point.
Staff seem helpful to be reasonably able to direct you to the exact location of most items in a specific aisle. Contrast this to the customer service you see in other box stores in FSJ and you will be pleased. Canadian tire is getting things right with their online inventory that tells you if your item is in stock at your store or not, a very convenient feature.
The smallest CTC I've been in. The aisles are narrow which makes products difficult to find.
Too expansive because of lack of competition
(Translated) Too many expensive when at discounts I go (Original) Trop d'ispendieux quand à des rabais j'y vais
I like Canadian tire but the staff are hard to find and not knowledgeable and many times tell me "oh we don't stock the item your looking for". so I keep looking and do find what I am looking for.. this is an update it is 2 yrs on the same issues except the other week I was trying to ask an employee for help finding 8ft bulbs but all's she could say was no no no and waving her arms turns out the only English she new was yes and no this is not acceptable to hire none English speaking persons
Dandy
(Translated) Thanks to the boys of the auto parts for helping us with our old taco. (Original) Merci aux boys des pièces d'auto de nous avoir aidé avec notre vieux taco.
Yesterday April 11th, 2016 we were called by the FSJ Canadian Tire about a shed we had inquired about. There was one available at the off site storage area that we purchased. We went to the store and the item had not been brought over from the off site warehouse so we paid and went to the warehouse to pick it up. The two employees Jonathan and Jorlan were absolutely excellent and delightful to work with. They were friendly, generous with helping us move the oversize item and all they wanted in return was a smile. SUCH a fantastic experience. Thank you to you both for your professional and very courteous customer service!
Great store. Large variety of stocked items. Covid aware friendly staff. Great all around place.
Placed an online order and it was ready next day.
Too many people working there that have no clue about any products they sale.
I'm going out to the car should have it by the end up with you guys dropping the next few days but will try again in a few weeks to get a hold my breath in a few days 6
(Translated) Nice store, but employees are hard to find ... (Original) Beau magasin, mais les employés sont durs à trouver...
It was not very pleasant was forced to wear a mask even thou i am exempt still feeling dizzy would do curb side pick but but i was looking for a present i could not do it only as i dont know what im looking at
Very poor service! And there was a lot of additive given.
I have been a loyal customer to Canadian tires for years now. since I have moved to Fort McMurray, it is non ending troubles with Canadian tire staff. Very poor customer service, bad terrible vehicle service ....
(Translated) Courteous and prompt service. (Original) Service courtois et rapide.
Never there to answer your call.
Great selection and stock.
Nice place.
(Translated) Mecano who knows his job !!! (Original) Mécano qui sait son métier !!!
Nice staff and well stocked. Good location.
While travelling to the east coast, "engine service soon" light came on and this was the closest service station available. Although they had closed one tech was cleaning up and stopped what he was doing to help. (I asked if he could read the code). Not only did he tell me the OBDII codes and cleared them, he didn't charge us. Pleasantly surprised.
I loves me some Canadian Tire.
Good customer service and wide array of items. My go to place for almost everything ????
It's Canadian Tire…overpriced items and underpaid staff, but great sale prices and some very dedicated help. Plus, there's the Loan a Tool program.
Staff is friendly and knowledgeable about product. Store is well organized and maintained, usually well stocked.
(Translated) Little room to move around with the basket. (Original) Peu de place pour circuler avec le panier.
Helpful and friendly staff
(Translated) Overloading, the aisles are too small for the width of the baskets. Employees also leave carts during busy hours to undo the stock which makes navigation impossible. Employees do not respect and enforce directional arrows which makes shopping a frustrating time. (Original) Surcharger, les allées sont trop petites vis -à-vis la largeur des paniers. Les employés laissent en plus des chariots durant les heures d'achalandage pour défaire le stock se qui rend la navigation impossible. Les employés ne respectent pas et ne font pas respecter les flèches directionnelles ce qui rend le magasinage un moment de frustration.
So rude!
Over all positive experience very happy
One of the busiest store in YMM. The checkouts move fairly quickly though and I rarely have trouble finding someone to help.
(Translated) It's always good CDN pulls. Variety, good price, everything is there. (Original) C'est toujours bien les CDN tire. Variété, bon prix, ya de tout.
The place is rebuilt. Looks great.
nice enough store, friendly staff. They don't have enough employees, i waited 45 mins in line on a Sunday as i couldn't use self checkout for my purchase. also im sick and tired of paying a 100-200% markup for auto parts from now on ill be ordering manufacturer direct
A lot of choice for a remote area. Always great service!! Fair price!!
Happy with the renovation and interior change!
Crooked management.
(Translated) Good services (Original) Bon services
(Translated) A Canadian Tire as we love them. (Original) Un Canadian Tire comme on les aimes.
I was at Canadian tire and found the help and product I was looking for.????????
Always has what I need
Love no frills, awesome daily and weekly deals, I save huge on my grocery bill when shopping here!
Just bring your car to your dealership or a local mechanic instead of that place. I'm a mechanics student myself and they are worse than the grade 7s in bicycle repair and automotive maintenance. Its a bloody gongshow
(Translated) A store rich in inventory. The aisles are tight. The merchandise is there. However, there is a shortage of employees to provide better customer service. Otherwise, it is an essential big box store for the region. Looking for a job? Go wear your CV. (Original) Un magasin riche en inventaire. Les allées sont serrées. La marchandise est là. On ressent toutefois la pénurie d’employés pour offrir un meilleur service à la clientèle. Autrement, c’est un magasin grande surface essentiel à la région. Vous cherchez un emploi? Allez porter votre CV.
I had only one employee in the last few times I went that actually wanted to help me pick out something for my car. The last few times I went i was told "I will page somebody" or told to go look for it in aisle whatever (after i already did) Customer service sucked.
A Canadian institution with lots of products of both lower and high quality. Something for everyone.
Variety of stuff automobile staffs very empty but wish they can have more staff on other side overall well maintained
Good sales for christmas
Its a canadain tire, parking is painful on a busy day though other then that the staffs always been helpful and I've even had a time where they went above and beyond to find lids for a rubbermaid container for me.
Huge, clean, staff is helpful. Dogs friendly:)
Good luck trying to find some one to help you
Great store with great customer service.
The new store looks great! With so many changes it was hard to find the things we needed. It would be nice if the staff would take you to the item rather than simply directing you to the aisle. There were a lot of employees around but they seemed busy doing their own tasks. The staff in the garden center were amazing tho!
The staff are very helpful and don't hesitate to drop what they are doing to render aid.
If you know what you are looking for, it can be a great store. Staff are hard to find, but the few I found were helpful and pointed me in the right directions. Could use some updates. The other downside is, it can take a while so don't be in a rush. Overall, I would stop in again (and have for a few parts)
Cheap prices
Pog
(Translated) Lots of choice in too small a room. It is very difficult to navigate the aisles with a basket. On the other hand, the few rare employees were really nice and available. The same goes for the cashiers. It's like the Canadian pull from Malbaie. (Original) Beaucoup de choix dans un trop petit local. C'est très difficile difficile de circuler dans les allées avec un panier. Par contre, les quelques rare employés étaient vraiment très gentil et disponible. Même constat pour les caissières. Ç'est comme le canadian tire de la Malbaie.
Stood at Return counter for 15 mins while the clerk ignored us and counted her cash. She finally saw we were waiting but didn’t serve us rather saying we had to go into the other long lineup. Other staff also saw us waiting but ignored us. The front line people are so important to a business. This front line person work in the stock room. Very unhappy experience.
Nice store close to national planogram standard making it easy to find things
(Translated) Excellent (Original) Excellent
My driver's side windshield wiper shredded on Dec 30th. I stopped by your store Dec 31, hoping you'd have the correct replacement for me. After calling from the parking lot, being advised there may be a little wait, I received a call back within five minutes, and you were able to help me out. A very positive experience ending a very trying year. Great customer service! Thank you.
Love the new layout. Still didn't have what I was looking for though.
Canadian Tire is great.... I would never get any work done on my car there, but the store has lots of good deals all the time.
this review is only for social distancing at the store, I know you cannot control everyone But kindly have staff wearing the mask at least. Most of your staff didn't follow social distancing. I literally had to cut in btw tiny area in aisle to maintain distance which your staff clearly didn't care. Otherwise your store is all good. sorry want happy.
Never any inventory of sale items. Hard to find helpful staff. Not impressed with the store itself.
It's a great place!
The staff are friendly, and it has everything you need for camping, to tools, to kitchenware, and car parts. Love this store.
Lacking items in their flyers with great frequenc
Love Canadian Tire, Glace Bay staff is awesome, always helpful and friendly.
It's an ok place to go in a pinch. Everything i looked for in the Plumbing isle was in the wrong spot
(Translated) Have done everything to serve us haha (Original) Ont tout fait pour nous servir haha
Great deals on boxing day
Great place to shop.. nice staff
Very good customer service, especially from Mackenzie. She was very helpful in showing me the screws I was looking for.
They had what I went for. They were very helpfull getting it for me and taking it out to my car. Very nice
I really love this store. I need help with 100 of concern about my car kind of new to cars. Methew in Auto parts help me selfless. Answer all my concerns ???? Thanks Methew
Here in Fort McMurray Canadian Tire is bigger and more stuff than in Burlington Ontario.
85% of staff members do not have a clue where or what your looking for. Some barely speak English. 3 stars
Choking customers for not wearing a mask is your idea of customer service? What times we live in..
Nice and big easy access to everything
Very rarely I walk out of the store empty handed!
In store service was awesome. But when I called automotive service they were rude and put me on hold three times. So I had to leave my house at minus 37 and go into the store. I was ready to give heck but then an awesome guy helped me in service and I didn't scold the rude woman in automotive.
Three separate staff were unable to help me find a sale item.
(Translated) Store with everything in hand! Very good stock. Persistent and reliable employees. (Original) Magasin avec tout en main! Très bon stock. Employés persévérants et fiables.
Good old cdn tyre
Good store a little jam-packed for the size of it good customer service only thing is when you order online to have it ready at the front desk it's never ready.
i like to buy from store but return policy so slow
(Translated) It takes Canadian pulls. Change parking brake. I lost a platelet. (Original) Sa en prend des canadien tire . Changer frein dans stationnement. Jai perdu une plaquettes .
Auto service stayed open late to help me with a blown tire. I got to my mother's birthday party in Toronto thanks to you guys. Thanks!
Awsome selections for the seasons.
Great customer service
I was in Canadian Tire shore In Gananoque Ont and bought a swing set. they couldn't find it at first there was a sales gurl that was amazing she looked so hard.. it was found the next day and was delivered I sorry I don't remember the young lady's name I think it was Delia but Janet was amazing..
Great hours. Good selection. Conveniently located.
The service desk is the worst.The guy at the reception have a really bad attitude towards customer.applied for a credit card and my friend had to wait 35 mnts for someone to make a call to the customerc care and get the paperwork done I even missed my class Usually when u get approved it prints out in the slip and it didnt They can do a lot better woth their custoner service
booked the appointment two times at auto service Canadian tire at fort st john and both the time i drove 90 km back and forth for service for my SUV from hudson's hope.first time they told me whats the problem in my SUV after 2 hours and told me to come back next week and second time they told me the mechanic is not here... what a waste of time and money. auto service sucks at Canadian tire at fort st john...wont give business again
Handy-dandy
(Translated) Always crowded aisles. (Original) Allées toujours encombrées.
Great service there today.
Sometimes you walk in and it seems like you can't find an attendant to help but today, though there were lots of folks shopping, I noticed that there were a lot of associates throughout the store. I sought one out and she helped me in finding a bike. She found the bike in the system and behold there was one left in the back. She was fast and the checkout went through quickly. Loved it!
Had me on hold for 1.5hours I finally went in store (still on hold) went up to the guy & asked if they were busy. He said no. When I informed him I was on hold & as been for an hour & a half he got snarky. They ended up telling me all they had left to do was change the battery. I sat in their waiting room for another 1.5 hours. Do not give them your service unless every other business goes bankrupt
Good selection and service.
I always love hardware stores and the selection at Canadian Tire is great. I've also had to return a few items over this past year and it has always been an easy process.
Just Bought a drill from here that was on sale. Flyer explained a $20.00 difference when back down. Believe it or not a 0.2ah difference in 2 of the same drills is a $20 difference but the two drill cost the same amount amount Reg. price. Costomer services says its a different drill and they know more. Correct me if I am wrong, but Amps per Hour is the Batteries Not the drill?
Decent selection of items you probably need, but the staff are essentially useless. On two separate occasions I have been told they didn't carry what I was looking for, only for me to go find it myself. When you ask where to find something they usually just point the direction, or if they don't know just simply give up. Also it wouldn't hurt to have someone with a little less attitude working at the customer service desk, the one lady was lovely but she was definitely compensating for the other woman who was quite rude to us while we were just trying to make a simple return.
Far too understaffed. Takes forever to get help. The aisles are in pretty clean condition however.
This new Canadian Tire location is massive for a Northern BC Canadian Tire. The staff is friendly, however when you push any customer service request button on any locked displays be prepared to wait a while. I have on numerous occasions had to wait more then 20 minutes for a staff member to show after pushing one of these buttons. after pushing one of these buttons the public address system will announce Customer service to aisle ## just loud enough to be heard. So every staff member should be able to hear it. This being said. Once a staff member arrives they are regularly very pleasant to deal with.
Small town feel from a huge corporation. The 'girls' at the front cash are so friendly. Anne & Lisa you are the best.
Great Canadian Tire staff really helpful
Great staff that are very helpful.
No one that can help! No tellers, long lines. Love the selection and the Canadian based company, but just don't want the pain.
Had exactly what I was looking for! These Anti fog wipes actually work!!
love Canadian tire but Glace Bay store is so small and dated. They do have some great staff members though.
You guys need to stay open later then 5 o'clock no one gets off work till then anyway what kinda circus are you ppl running there
Store is full and crowded with merchandise shelves are not well organized with items in wrong locations. Staff are helpful but not always easy to find
It's Canadian tire...
"Gong Show" can not even begin to describe this store. Lord knows if we didn't live in such a remote community I would never return to this store.
Lots of great deals
(Translated) Find what I needed (Original) Trouver ce que j'avais de besoin
Great service band friendly
Very expensive
Hard to find help, what I am looking for is not always in stock!!
Staff is a bit meh sometimes but besides that good store
Item I wanted not available again
Friendly staff helped me find what I wanted
Regular store is ok but I asked about chainsaws and the guy sais they were in the garden centre. I'm not an idiot but could not find a way in to it and the outside gate was still locked. I guess they didn't need to sell me one.
One of the best place in Fort McMurray for grocery and all stuff.
(Translated) Bon fondly (Original) Bon severce
Staff do not want to help!
(Translated) Very long to have service parts and boxes (Original) Très long pour avoir du service pièces et caisses
(Translated) Do not be in a hurry to pay when you go shopping there. Staff super smiling and friendly. (Original) Faut pas tu sois pressé de payer quand tu va magasiner là bas. Staff super souriant et sympathique.
It's Can Tire. Good store
(Translated) The employees are extremely helpful (Original) Les employés sont extrêmement serviable
Love their car over gone!!
It's a Canadian tire...nothing exceptional but it does the job.
They've got all the stuff and are always open. Just don't expect to find someone helpful.
Your store is staffed with ignorant sales people and you are not making people comply with the mask law "I have emphysema" is a crock that people tell you so they can get their way. Will never shop there again
Typical CT store. Staff doesn't seem to be well versed in what they carry or where it is.
Canadian Tire usually has the item you need, however this store is cramped and dim.
People are so nice there and its easy to find things.
Bad service, most products are on the floor not on the shelf, cannot find someone to help me find what I need
Service is not great badly stocked
Wish the service buttons that were installed in the store would actually work. You think it would be convenient to know where your customers are that need assistance. Or give all of your employees keys to the cabinets. I’ve now had 2 employees walk by me that I asked for assistance and they just pushed the service button. The second employee was nice enough to go and find a key for me but the first just walked by and informed me I just had to keep pushing the button until someone came to help.
Unfortunately, I had the experience of dealing with Terry at the auto center twice so I can tell you with experience that this is the place you have to avoid at all costs. Terry believes in taking advantage of the people who are stuck rather than helping them out. Below are how my two visits went while was visiting Gaspe 1200kms away from my home in Ottawa: 1st visit - December 17, 2019 I got a flat tire and I bring it to the auto center and asked if it will be covered under warranty as my tires were within 5 years. Terry looks at the tire and said no it won't be as the thread is too low. Fair enough I brought my car in and asked if he could look at the threads of other tires if they were fine. All the other three tires were between 4 and 6 points and he confirmed they were fine. He said if something has to happen to other tires he will prorate it and replace it. I was going to change only the bad the tire but he insisted that I should buy two tires instead. I said okay and got the two new rear tires out of pocket. I asked them to swap a spare tire as well and for this change they charged me $15 (more on this later). 2nd visit - December 19, 2019 Unfortunately, this time I hit a very big pot hole and busted the sidewalls of my front right and rear right tire. I call CAA and bring the car in to Canadian Tire auto center. Terry confirms that he will cover the rear tires under warranty as we just changed it. But here's the catch we don't have more of the tire in stock so you would have to pay the difference of one tire up. The difference was about $100 more for two tires plus I had to pay for balancing again. I asked can you order me more of the same. He goes yea I can but they won't be here before two weeks and I know you are visiting only for a few days. This is your only option and the store is closing in an hour so you have to make the decision right now. Also, he did not changed the front tire under warranty which he had confirmed on my first visit that will be prorated if something has to happen to it. I said okay please change it and could you please swap the spare again. He said sure it will be $20. I'm like what!, you charged me $15 the other day, he fumbled and said oh I did you a favor the other day and we usually charge $20. At this point, I said whatever just change it. This is my second visit to Gaspe and this was my only bad experience that I can think of. It was painful to see that at a reputed place like Canadian Tire, I get to experience such behaviour. Please avoid this auto center and find some local garage instead when you are in Gaspe.
(Translated) Fortunately he was there, I ran out of oil for the car. (Original) Heureusement qu'il était là, j'ai manqué d'huile pour la voiture.
Huge store, clean however if you go into the store to look around you seem to have to wait in line to leave. Ridiculous and not enough cashiers on tills expect to wait 20 minutes in line on "busy" days.
The incompetents of the people working in the automotive department is nothing short of negligence...blantently saying that the brakes (done by Kingston bath rd c.t) had nothing wrong with them, when myself and my partner have experienced a VERY obvious decline in performance since having them replaced. Do not use Canadian tire for your mechanical needs, as you might crash and die, due to shotty work. Zero stars
New location is massive!
Way too narrow rows, can barely fit one shopping cart. Staff were not useful at all when trying to find an item they’re site said they had plenty of. Just go to the next Canadian tire honestly you’ll save more time driving a bit further.
Needed to talk to many associates to help us find what we needed. Everyone was very helpful and went above and beyond to help us.
Packed in here on a saturday. Sufficiently staffed though, to ensure reasonable customer service times. They make you wear a mask though. So WTH..
Great shop for all your hardware, camping, household, automobile, and fishing goods. Prices are very high. Only sale prices are reasonable. Hope they improve in their pricing. Employee was friendly and assisted us very well.
You always provide do what I need
Hard to find staff
The worst place ever for service; in store as well as on the phone. Screwed up two of my vehicles. On hold now for almost an hour at the store then tried customer service on hold there now. The only reason they haven't been run out of town here is because there are no choices here. Crappy Tire!!!
Agree
Stocked up
Not much selection when it comes to anything here, and I have baught over 10 succulent plants here and over half of them died
Lots of good end of season deals today
(Translated) Very well (Original) Très bien
A rather small store with tight narrow Iles, lots to choose from though, staff was friendly and helpful
One of the nicest stores in town, modern new building, lots of Deals, and plenty of adorable dogs coming in and out with customers. Also the best retail Christmas display in town with the Christmas tree Forrest each year
So I went to purchase and sharpen a pair of skates. Had appropriate size in stock, very good. Find someone to sharpen them. I asked an associate and he said he’d get someone right over. Great. 5 minutes go by and no one shows up. I go looking. I find an associate but he avoids me. Finally I just call out to him that I need skates sharpened. Okay he’ll be over but he’s helping a few customers first. I see he helps the customers that approached him after I did. Why? Am I not a customer? Felt like it when I got to the checkout! They wanted my money. Furthermore, I have purchased skates at a different Canadian Tire and they offer free first time sharpening. Here they don’t. The associate at checkout cared not a cent whether it should be included. I was NOT impressed! Try another location if at all possible.
BC's best so far
It's a Canadian Tire, what else is there to say? It's fine
Was able to find everything I needed and more. Staff was friendly and helpful
Had everything I needed, the staff were very friendly, nice big bright store.
Waited to long to get into spray paint lock up.
I just love this place. My wife calls it "MAN'S HEAVEN". I just spend time looking around for one thing and always find something else to buy.
(Translated) It's a Canadian Tire ..... You know ???? (Original) C'est un Canadian Tire..... Vous connaissez ????
Is good but hard to find things in stock there, usually the one on especial are hard to find.
(Translated) Thank you for the service (Original) Merci du service
Service is good. It's kept clean and pretty well managed. The only thing i have to say that kinda bugs be is that the bathroom always stinks and they only have 1 for boys and girls
The staff are always nice to me here, but in dissapointed in the online order and pick up. I do expect that when I get email confirmation that my order is actually ready to pick up. I know for a fact that they collected my order off the floor when I came in and stood waiting for it. Seems to defeat the purpose of the online order and quick pick up. It also runs the risk of the ordered items being purchased after my order.
10x better than Walmart but it’s a bit crammed and some isles and really tight
(Translated) Very good service (Original) Très bon service
Well it a big place and you can order and pick up outside.
Good
(Translated) Slightly slow service (Original) Service un peu lent
My partner and I always rely on Canadian Tire for automotive services/regular maintenance and Jared always goes above and beyond to help us. He and his team are very professional, straight to the point, and extremely helpful. Thanks for all your help Jared.
Great selection of products but the building is very small for a Canadian Tire (Rumor of bigger one being built soon...) seems to be understaffed so expect long lines.
Best manager and staff! Thanks Malen and Evan!
I Went in on Monday and ordered 4 winter tires. He told me they would be in within 2-4 days. I went in on thursday to check and a different girl said they wonld be in by monday. I call on Monday to check and a different guy says they won't be gitting anymore as they have been disscontinued! I hate shitty service!
The service was great but I had an appointment at 1:30. I waited in their lobby for 2 and a half hours for a simple tire change.
Great store!
(Translated) Good automotive service (Original) Bon service automobile
Spacious and good!
Thanks very much FSJ Canadian Tire couldn't ask for better service thanks again
auto service is terrible; do not even trust that the work you pay for is actually done. and the work they did do is still faulty. asked them to fix the signal light on my van, they ripped out all the trailer hitch wiring, did not replace it and the light still doesn't work - had left our van there for over a month and work not completed.
Great service
Yeah I was there for some supplies and the store is gigantic a got some nerf guns for pretty cheap it was good highly recommend
I wish they'd fix the loud fan in the entrance.
I love Canadian tire. Everytime I go I there, there are awesome sales which pushes it to the top of my list of favorite stores. I have never had a problem with returns either. Staff is always friendly, knowledgeable and very helpful. They have a good android app too.
Absolutely horrendous store. These people are completely inept in every possible way and it's so blatantly obvious that it's laughable. I just went in to buy 5/16 inch vacuum hose to fix my van as I am a mechanic and know how to do it myself. I literally waited for 20 minutes at the part's desk and nobody was there. That being said, the garage service manager could see us waiting at the vacant part's desk and finally came over after 20 minutes to page "Trish". We waited another 10 minutes and there was still no sign of Trish or anyone to help us. The garage service manager had 6 people waiting in his line and his phone was ringing constantly... I don't blame him for not being able to serve me as his department was understaffed, as well. Finally after waiting 30 minutes my wife went to look for someone and there wasn't a single staff member working the floor in any department, so she got a cashier to page "Trish" again. After waiting another 10 minutes this older gentleman comes in from outside, stinking like cigarettes and barks at us "I'll be with you shortly". He removes his winter jacket and goes into the back for a few minutes before returning to serve us. I ask him for 10 feet of 5/16" rubber hose and it takes him 10 minutes to find it, a knife, and a tape measure. Finally, after 50 minutes, I had the rubber hose in my hand and proceeded to the cash. However, things didn't get better. The cashier couldn't read the writing of the guy who got my hose. His writing was all jittery because he just came in from smoking. I waited another 10 minutes as my cashier went to the parts desk to have him rewrite the product code on the masking tape he wrapped my hose in. Well, he wrote the number down wrong and the cashier still couldn't enter it into her computer... so she paged Trish. Yet again. After waiting another 5 minutes Trish finally arrived and located a "working product code". All is well, right? WRONG! She found a working code all right... a code for rubber hose that was 3 times more expensive that the size I bought. I got ripped off for an extra $16 after spending more than an hour in this store. Waiting. As if I was invisible to the few staff who were actually there. INSANE experience and it isn't the first time, either. Isn't Canadian Tire primarily and originally an AUTO PARTS store!? Why did it take more than an hour to be overcharged for a part that could heave been cut off the bulk roll within 2 minutes!? This is the WORST Canadian Tire I have ever come across. Actually, it's the worst customer service I've ever experienced anywhere. I don't normally write reviews but I had to this time. PLEASE take your business to the Canadian Tire store in Kingston on Gardiner road, it's well worth the extra drive and will almost certainly save you time and money! Past bad experiences here: 1) I had an emissions test appointment booked on a Sunday and found out once I arrived that their garage is closed on Sundays. 2) I needed 20 pails of driveway sealer from the back room because they'd already removed their seasonal merchandise from the store floor for the Winter. It took me 40 minutes of circling the store to find someone who worked there and would get the sealer from the back for me. 3) I had 4 pails of sealer left over after the driveway was finished and had to return it. I walked in with a cart full of pails and handed my receipt to the clerk at the return desk. It took her over 20 minutes to figure out was going on and then she started blaming me for not being clear enough with what I needed. She insisted I wanted to pay for the sealer and had not a clue what was going on. Finally she says "I thought you wanted to pay for these" to which I replied "How often do people pay for items by handing you receipts at the return desk?" I have given this store chance after chance and they keep costing me time & money on every single visit. I'm done giving them chances and you shouldn't bother giving them any.
It was a Black Friday sale and super busy. Crowded isles and long line ups. The check out was fast for being so busy. It was crazy in the parking lot . Big pick-up trucks circling the lot, looking for a place to park.
(Translated) Lots of stock. But to be told that we can pack three canisters of propane when there are hundreds of them singly in 3-Pack Cans It's pretty ordinary ???????????????? (Original) Bcp de stock. Mais me faire dire qu’il on pu de pack de trois bonbonnes de propane quand il en a des centaines à l’unité dans des Boîtes de 3-Pack C’est assez ordinaire ????????????????
Great value on many tools
They don't know where their stock is, despite their system saying x-amount is in stock.
They never seem to order the products that a show in their weekly flyer. Something is on sale and they only have 1 or 2 in store.
Interesting place to shop.
Has everything you need...
Great place . Always on the look out for a great sale.
(Translated) A store very well maintained and pleasant to visit. The staff is courteous. (Original) Un magasin très bien entretenu et agréable à visiter. Le personnel y est courtois.
I don't know of another option, so I'm going to go out on a limb and say... you should get snow tires here, because let's face it, you'll need them and you are either going to have to ride a snow machine or risk your life putting off what is inevitably your best chance of making it home safely. At the very least, call for a quote.
Great job on the renos! Much better selection and layout.????
Alright
Nice staff and good organization
Reasonable priced oil
Every time I come for an item on sale they say they cannot find it even though the app shows multiple in stock. I purchase the item on the app then they magically find the sale item. Three times in a now now.
It was Canadian tire! What can I say?
Well ... it's Canadian tire , so you got to stop there . Always need something for your vehicle at a good price. :)
I work at the store and I have to say the customers are great...I look forward to helping you!
Hard to get help...always searching for employees
Hard to find anything.
Terrible place for shopping. Stay away from unfriendly staff. If you ask for help no one will approach to you. Want to by some car camera and one of the employee turn his back on me, this is unacceptable customer service.
Never have anything in stock. Garden center is good if you know what you are looking at.
Fort St. John is super limited with its options for anything. Canadian Tire is often my choice over Walmart. The store is cramped but it is stocked and fairly easy to find things. That being said, if you need a larger item.. good luck. I worked there briefly and now it all makes sense of the awful customer service. The training is limited and there is a “great” way of finding items in the back. But the spots where items are supposed to be are in the wrong spot and the staff knows that. So when a customer asks to have something from the back, forget it, unless you want to wait all day. Frustrating to work there but at least I have a little insight on why it’s so awful. I creditnit back to the supervisors and managers that don’t properly check in on their staff. I’ve heard rumours of a new store location. Maybe things will improve then, but I won’t hold my breath.
Organized and clean.
Great shopping experience ????
It was a great experience. I asked for and got assistance in a friendly and timely manner.
Great friendly service! Curbside was fast and easy!
Great customer service and I love the curb side pick up. I always get same day notification that my order is ready for pickup.
Nice community store
Was happily surprised it was open and was able to pick up what I needed.
Ordering parts was a hassel. I knew what part I needed, the parts person told me be a couple days wait. Then was told that it would be longer wait then stated even I went to pick up after a couple days of waiting which was stated.
Disorganized as usual with bad staff that can't speak English cause they came from a 3rd world country.
Discrimanatory practice!!! Shame
Very knowledgeable and friendly staff that helped us to find what we needed.
The only problem I have with this canadian tire is my bank account when my wife discovers Christmas decorations !!!!! Thanks canadian tire !!!! Ha ha great place tho
Service is bad, you call in and you can’t understand the person on the phone. Also with the new store opening it obviously takes more than 2 days to drive back and forth across town to get parts people need OUTRAGEOUS!!
Franchises are always a hit and miss but I found this location to be what you want in a Canadian Tire.
Excelent Store, for looking anything else, in específic outdoor sports and tecnology for home.
I got a great deal on Goodyear Wrangler Duratracs for my FJ, $500.00 Off because they were on Sale, check them out Online or weekly flyers you will find a deal on a lot of things you may need. Service was excellent, the tires are great and I will buy them again, along with other stuff I need in their Store.
Alot of times you will need to go to the Sydney location as they have a small store and don't carry as much inventory
Good place
Every thing you need
Good amount of decoration for this Christmas season, variety of toys and tools. Good prices and attentive staff to help when necessary. A detail to highlight is that in some opportunities you need to wait a little time in lines to pay since they only have one cash register enabled
Products are good but needs more selection
The new store is really big and clean. They have lots of stock, usually, and the staff are good too. Still having issues with their online inventory system saying that things are available when they're not. Be aware, when in the back of the store cell reception will not work and the in-store Wi-Fi rarely works so be prepared to walk back to the middle of the store if you're looking up reviews or product information. It would be nice if a cell booster could be installed or the WiFi could be fixed.
Some items are often cheaper than buying on Amazon and also gives you nice bonus for being membership. Giving back bonus money using their master card and additional 10-30$ when spending a set amount in mail promotion. I used my Canadian Master card for everything now. Also new location has a lot more stuff for you to shop and fresh new building to shop from.
It's better to watch YouTube and DIY than trust them, they just want to milk people. Helpful maybe but if you do it on your own then don't be here.
Slow uncaring service on the auto side of things.. almost everyone I've talked to here has passed the buck to someone else.
Parking is always a hassle, asking the staff where a item is located in the store gets you a blank look along with many other things makes the customer service is pretty bad.
Clean, fairly well organized. Extra staff in the store helping out, organizing, and cleaning
Just okay
Employees who are less than eager to help, customers who obviously did not get dressed up to go out. Not as bad as a Walmart. Good selection of product. Reasonable prices. Nothing eventful.
(Translated) Department store a little overloaded (Original) Grand magasin un peu surchargé
Overcrowded
Great store quick stop
Correct
It seems like it's always hard to find someone that can help you.
Nice and quiet on a Thursday night.
Great store.
(Translated) Good (Original) Bien
One of my favorite stores!
It's ok I don't know what else to say
Needs better organization or bigger store
They have tires and wires and pliers and blow dryers so that is terrific.
Apologies CT, my phone lagged and I gave you a review meant for another business in town! You guys are great!
Just there for parcel pickup . That was great.
Nice new store
Not bad selection, but the store is very small/crowded.
They have the best sales!! I love shopping here.
Great job ???????????????????????????????????? parking
Found what we were looking for, clean store, staff was courteous and helpful
I value the staff here. So very kind and helpful, always happy to assist me immediately. I am a native woman and do not always get the same from others. So, thx canadian tire FSJ???? you are professional and respectful With gratitude miss natalee
I love this store and do come ofen..the store is clean n organized , very nice staff. I always find what im looking for ..for any occasion all around great store , people, very satisfied. Great job to everyone keep up the good work heres to the new year :)
Finding help here is next to impossible....
Efficient curbside pick up. All covid protocols followed. A safe and as pleasant as it could be experience.
Friendly and well stocked
The automotive department wouldn’t honour a certificate for a free oil change that I received at a charity event. The certificate had NO expiry date. Super disappointing experience overall.
Great new store! Get selection, Friendly staff, and the parking :) Now, you folks really need to get the Large Screen search kiosks around your store again. The handheld units your staff use are useless, ask your staff for feedback.! 9 times out of 10 its faster to use the Canadian Tire website for product searching.
Always good
Went there yesterday and the cash supervisor, Gloria refused to add my Canadian tire points onto my card. Not shopping there again!
Staff are only good for telling you what aisle to go to...most of the time and if you can find one. I wouldn't rely on too many of them if you have questions or need suggestions.
This trip to Canadian Tire was great, lots of staff who were both very friendly and incredibly helpful. A couple of staff followed up with me to make sure I found everything after helping which was delightful customer service. I went early in the morning so it wasn't busy.
Standard can tire store
Clean and well organized
Easy to navigate, friendly staff :)
Shelfs always stocked
They wanted to charge us $170 for a battery boost for a vehicle parked on their parking lot - this is unethical and immoral to say the least.
Awesome
I give 5 because its canadian tire you find junk you want and they price match, most times they have everything in stock but people buy it up and we are up north so expect out of stock once n awhile
Beginning to look like spring with this location featuring some garden supplies out front. Some good instore deals as well. Sometimes difficult to find an assistant on the floor for advice so be prepared to know exactly what you're looking for.
Awesome store ...knowledgable staff
The store was closing and a generator I needed was in storage the guy stayed a little longer and retrieved it for me as a cashier..great service tonight.. thank you
Staff not every hopeful
Beautiful
Awesome variety and friendly staff
I want to thank ranger very much for taking the time to swap my engine in the parking lot for me. Now I got the v12!
Looked really awesome in there
Customer service is great.
It's a great store.
Customer service from Jared and his team is excellent and the work performed is always top quality .
Normal shopping experience EXCEPT no washroom made available. I been in town for 3 hours. Restaurants are closed. Where are our of towners supposed to go? Kingston and Brockville CTC stores had washrooms available. Gananoque has just been removed from CTC app.
(Translated) Good sports shop and for a car article, but you often have to look for yourself (Original) Bon magasin de sport et pour article de voiture mais il faut souvent chercher soit même
This is a ok place
Great place, always has pretty much everything you could need for outdoor activities, construction, gardening, or otger items youd assume a hardware store would have
Great service. Friendly folks
Returns are easy with or without your receipt. But without your receipt you only get credited for the price from the latest sale. Which is fine with me as pretty much everything I buy is usually on sale. Bigger ticket items, I always save my receipt. I also learned something new today, they have both John Deere Green and Yellow paint in spray cans in the automotive section. I didn't have to drive to Kingston to get it at the dealer. Awesome. Love CTC.
(Translated) Honestly, I do not want to make their sandwich every time I ever got it wrong ???? (Original) Honettement i save pas faire leur sandwich à chaque fois que jivais je tjs plein d'erreur ????
I was told to bring my car in at 7:30 am for an oil change and tire change. They said if I came early, I would have it back earlier. I got up at 6:00 am on my one day off to do this. At 4pm my car had not been started. I was told that there was only a trainee working. Asked to speak to a manager. She said she was sorry. My car was finished at 5pm ! $103.00 later and a full day shot ! Will never use Can Tire Automotive again !! No wonder they do not allow appointments !
(Translated) Welcoming staff but little choice (Original) Personnel accueillant mais peu de choix
Love canadian tire
Had to find assistance
Has lots of good guy stuff
excellent
HER name is gloria WORKS AT FORT MC MURRAY MAIN STORE CUSTOMER SERVICE. THIS PERSON TREATED ME LIKE I WAS A RAT. Operator number 2716 Float : 001 she racially profiled me because i am black i have everything on tape so ill advise her not to deny it. Also release your surveillance footage to the police because they will be in touch as well as human rights alberta .I have been shopping at canadian tire since i was a very little girl. I am disgusted and appalled i was treated this way. I bought some sheets and cutlery the day before , i went in to get more sheets and exchange the cutlery i had to another type as i changed my mind. Knowing absolutely well that you cannot get through customer service except you have paid for your product. I paid for my items which totalled 39.11 I STILL HAVE THE RECEIPT IF YOU NEED PROOF. i asked how i can exchange my item and i was directed to the customer service desk. She asked for my ID I KNOW IT IS REQUIRED SOMETIMES BUT THIS WAS MY FIRST TIME. I FELT IT WAS WEIRD AND ASKED IF THATS THE PROTOCOL SHE SAID YES AND FOR SECURITY. SHE WENT AHEAD TO EXCHANGE IT. NOW I HAD A BASKET WITH WHEELS AND THE NORMAL PROTOCOL IS THAT YOU CANT TAKE THE BASKET OUT OF THE STORE. I HEEDED TO MOVING MY ITEMS INTO MY SHOPPING BAG FROM THE BASKET AND SHE STARTED YELLING AT ME ASKING IF I HAD PAID FOR THE ITEMS , HIGHLY EMBARRASSED I TOLD HER TO GO ASK THE CASHIER I JUST CAME FROM AND PROCEEDED TO CONTINUE PACKING MY ITEMS INTO THE BAG , SHE WENT ON TO FURTHER EMBARRASS ME TELLING A GUY PASSING BY THE NAME JORDAN TO SEARCH ME BEFORE LEAVING, I WAS ACTUALLY WAITING FOR HIM TO SEARCH ME BUT HE WAS ALSO EMBARRASSED AND MENTIONED HE JUST GOT HERE AND DOESNT WANT TO BE INVOLVED, I ASKED HER WHY SHE WAS PROFILING ME because at this point it was obvious , she was So angry WITH A BLOOD SHOT LOOK IN HER EYES. NOT TILL A GIRL WHO HAD SEEN ME PAY FINALLY TOLD HER I HAD ALREADY PAID PROBABLY TO SAVE ME FROM FURTHER EMBARASSMENT AS AT THIS POINT EVERYONE WAS LOOKING AT ME. I TRUST THOSE TWO-DETECTORS BYTHE DOOR WILL HAVE ALERTED ANYBODY IF I STOLE THE ITEMS. I HAVE NEVER BEEN RACIALLY PROFILED OR THIS PUBLICLY EMBARRASSED IN MY LIFE , TAGGED A THIEF OH MY GOD . THAT PERSON DOES NOT DESERVE TO WORK IN SUCH A BEAUTIFUL STORE MUCH LESS CUSTOMER SERVICE IF THIS ISNT TAKEN UP BY THE STORE I WILL BE TAKING HER TO COURT AND IHAVE ALL THE EVIDENCE TO PROVE SHE WAS BEING RACIST . Lets see what profiling this poor ‘black’ girl will get you :). I am not like all the other blacks you bully and get away with. You will surely hear from me “dear”. Pardon my fonts am deeply upset
They had everything I needed and were super friendly and helpful today.
Love this place. Always has the stuff you're looking for. Decent prices.
Service is severely lacking
One major downfall to this place is the way I see the employees being treated.. Its not very nice to watch New location is amazing, and a great variety of good quality products to go with it. The old Canadian tire building was old dirty and too small. Im so glad they made a new bigger location. If Canadian tire sold groceries then I would probably do ALL of my shopping here. I hope they keep the place looking good and improve their communication skills.
Worst Canadian Tire I've ever been to. Shelves are always bare and the floor is disgusting. Also can never find anybody to help. Only reason I ever go there is because there's no other choice in some cases
Awesome service at customer service counter
Many tools bundled for cheap
Huge! And love that all the stuff stays out all year long.
maybe ill start getting my parts here again now that they actually have someone at the desk!
Great service and helpfull
Not a great selection staff not very helpful.
This place has improved over the years. Much better selection and they are keeping things in stock. They also seem to always have employees to open cabinets now.
5 pm, the store is full of customers but only 1 cashier. 20 minutes in line to check out.
Any where from home to vehicle, anything you need you can pretty much find, if not they can order it.
Good
Very nice store!
Great and friendly hard working staff
Terrible. They wanted me to show them an ID to return an item I bought with a card number on the receipt. I will be calling corporate headquarters on monday and putting in a complaint to the BBB
my favourite store
The few staff that were there were awesome. Very helpful . They actually take you right to what you are looking for instead of waving you off.
Products are gud
Always Found what I need
The vehicle store
pathetic and rude dealing with one of the manager marylyn pelingo
(Translated) Very good advice (Original) Très bon conseil
Horrible!! customer service tried to buy a battery for my bike. Because there was a couple ppl behind me I felt rushed out. Guy looks it up sorry we don’t have that one in stock. Don’t offer to order it for me or anything just a blank look at me. I said what ever I’ll go to NAPA.
Has everything but to small. New shop opening soon.
Store was well stocked and lots of variety!
Great little store with descent prices. Auto service always easy to deal with. Do their best to get you in and out asap.
The worst experience in my life dealing with them. They even do not know what they commit to the customers.
Went in here tonight, hard to find help, and when I did, the help was useless. He didn't even listen correctly to what I wanted. Wanted to sell me the parts to everything, but to the actual product I knew I needed. Here's a tip, maybe you may keep your customers, if you are helping someone and you are not sure what they want try finding a person who knows about that department. The service is getting worse instead of better.☹️
Meh
All good had good ( going to knock off will pay for good or very good give choice or loose clients
FMM Canadian tire is loaded and offers great product options. Good to see them reopened post flood renovation
Usually have what your looking for
Love the extra space of the new store, which gives them room for displays. Clean, bright and well organized.
Canadian tire provides a reasonable collection of goods in town and the rates are also competitive. I like this store and the staff.
Good service and information from graham, Thanks Canadian Tire for the re-torque and tire pressure check!
Do not advise using the online purchase pick up in store option if you are trying to save time.
Absolutly disgusting, wanted to charge me 719.00 for repairing rear section of breakline, not even the whole line just a section. Told me evaluation of problem would be free, but when i wouldnt pay such a reduculous price to install a small 4 foot section of pipe, they then charged me 87 dollars. if their mechanics cant instal a section of breakline in under an hour, charging 160 an hour at that, then they cant be very good mechanics or they are highway robbers. I just funished an auto mechanics trades course and worked 10 weeks in a mechanics shop an i know they were balloning the price. What i cant understand is why the public in fort mcmurray tollerates this disgusting behavior. Screw canadian tire they will never get another cent of my money.
Crowded isles, fairly helpful staff. Nice selection of Canadian Tire products. Easy returns. Canada's store, what's is there more to say.
Beautiful store compared to old one
Excellent customer service and great deal on tires! Thanks!
Went in looking for nothing on Christmas Eve. Came out $147. later!
(Translated) A great guy in hunting and fishing to help us with our udders told us 2 spots or go on July 27 at 5:30 a.m. Thank you Man you were super late! (Original) Un grand gars dans chasse et pêche nous à aider pour nos leurs pis nous à dit 2 spots ou aller le 27 Juillet à 5h30 .Merci Man tu as été super fin !
Great, had what I was looking for. Lot of things on sale.
Lots of parking and good sales.
Great Location Awesome Staff Reasonable Prices and Friendly
(Translated) I have always enjoyed shopping at a Canadian tire. I have not visited several in Quebec and the one in Gaspé offers us everything we need. The staff are friendly and efficient. (Original) J'ai toujours aimé magasiner dans un Canadian tire. J'en n'ai visité plusieurs au Québec et celui de Gaspé nous offre tout ce dont nous avons besoins. Le personnel est sympathique et efficace.
Helpful staff. I have been there twice in the past 2 weeks. Both times a staff member approached me and asked if I needed help. They then provided me with knowledgeable information on what I was searching for in the store.
You really need to teach the people working the tills that when someone wants out of the store because of having a panic attack, dont tell them they have to wait. If your tills are to close that people can not leave the store during these times maybe there needs to be more space for people to leave. Not have some teller complaining about how long the week has been and its tuesday. I know in these times we have to or told to keep our distance but not allowing people to pass to get out is outright so stupid.
The store hour is incorrect on Sunday in google map. Closes at 6pm instead of 9pm.
New store is huge. Buying car parts is not nice at the moment. No reference books or tablets in the isles but that is most likely covid related.
Staff is great but not happy with the way it's run.
They have good staff but not as knowledgeable as home hardware. The customer service is good but usually there is a big line waiting!!!! And this review is only for the store not tire department!!!
Best Canadian Tire there is!
Complete waste of time. My appointment was 9am and almost 2 hours later my car still outside and not serviced yet. Service counter said that there were a lot of vehicles waiting in queue. If thats the case then don't overbook.
(Translated) Very bad service (Original) Tres mauvais service
Always a great experience
Do yourself a favor and buy from a small business that has something to gain by treating you well.
Worst customer service ever
Fries eh very good fries and service not bad
Forever over sell and poor service!
Bad customer service???? The staff is trained very well in avoiding customers
Twice I had to get a tire fixed here on warranty and had good experience with the service department.
Found what I needed and more
Brand new store. Impressive
Worst Ever I had worst experience with the automated service department.
By far the worst Canadian Tire store in the country, wish there was a negative star option. -4 stars
Needed some driveshaft joints on Saturday, don’t usually go to Canadian tire for parts hence a couple instances. Went to the parts desk and a young guy knew exactly what I was looking for and I was out in about 10min and also lots of tills open.
Owner Bradley Borland has a written policy of harassment and discrimination towards disabled customers. I personally witnessed a disabled man with a mask exemption be told by an employee that he must leave the store as per new policy from owner. She stated that she did not agree with policy and was was being forced against her will to enforce it or face termination. She stated that policy said no mask exemptions were allowed on private property and any customers were to be refused service and police to be called to enforce. No matter how many years one had been shopping there. This open discrimination cannot be allowed to exist in society and in this small town it will not stand. Discrimination is discrimination same as saying no blacks may enter.
Great Staffs, Great Managers and great service! Love shopping at Fort McMurray Canadian Tire !!
Nice big new store, had everything we were looking for.
It sucked
The service was poor, the plants in Stock were not being taken care of and the washroom was disgusting! It has really gone downhill.
Friendly and helpful staff
Friendly and helpful during parcel pickup. Can't wait till they get a car wash and gas bar.
Small and outdated. Decent stock.
Terrible. Will not be going back after I was given a gift card on my returned item. I was supposed to get it taken off my credit card but they refused. After I use the gift card will never ever go to CANADIAN TIRE again. Terrible place. Would not be recommended buying anything there.
great
Great great shoping
Excellent customer service
I don't understand why a store that big only has 2 people on the floor at 730 PM I couldn't find any help at all in the store
Best Canadian Tire in BC and Alberta
(Translated) Uncourteous service (Original) Service peu courtois
Organization and staff knowledge could be better
(Translated) Very well (Original) Très bien
Was there with my buddy getting his Inspection done
The new store since the flood is nice, its set up better.
Just like any other Canadian tire
Clean
Very expensive . Plant went up alot . Went to Walmart got plants for almost half the price .
Great staff
Our car lost a tire on the highway, we were travelling from Nova Scotia with two small kids and were still 3 hours from our destination. Despite being fully booked they squeezed us in and a couple hours later we were back on the road with all 4 wheels firmly attached to the car. Excellent service from the auto department and after a 14 hour trip we were grateful to them for going above and beyond and getting us back on the road so we didn't have to stay in a hotel for the night.
(Translated) Canadian pulls quite small but there is a mark (the team in Quebec) at least! It's not the biggest Canadian pull I've seen. The aisles are super small anyway. At least there is a canadian pull Gaspé! I still recommend this store! (Original) Canadian tire assez petit mais il y’a un marks (l’equipeur au Québec) au moins! C’est pas le plus grand Canadian tire que jai vu. Les allés sont super petits quand meme. Au moins il y’a un canadian tire a Gaspé!!! Je recommande quand meme ce magasin!
Good stuff but the staff is "iffy" for helping
Very nice place, you can find whatever you need
Just like all the rest
Good enough for the size of the city
Great selection of products fair service
Old woman on cash was rude and she didn't know how to do a return
(Translated) The toilets very room for men and no toilet paper (Original) Les toilettes très salle pour les homme et pas de papier toilette
(Translated) Very tight between the aisles (Original) Très serré entre les allée
Good but long wait times at the parts counter need more people
Fantastic tires and customer service. I bought the WinterTrek tires for my Subaru. Canadian Tire was the only location in the area that had tires in stock that would fit my vehicle. The tires handle very well and my car performs much better (and safer) on black ice, snow, and gravel.
They now have air-conditioned units for sale a bit over priced..They need to get floor models air conditioner not window ones.
Nice CT. Small. Has all the products I look for at CT.
Should put people in the automotive section that has a little knowledge. Asked 2 people that work in it where are the rad caps neither one knew what a rad cap was or a radiator. Nice looking store but not enough staff with knowledge.
The place is a mess. Some areas you can not even shop because you can't get in to the items. Leaving the store is hard as well because you have to pass people that are waiting to pay. Other wise you wait in line just to leave because you did not find anything.
45 minute wait to pick up an online order. Totally unacceptable. I will never order online for a store pickup again
Service can be slow at times but employees are helpful.
NEVER ANSWER THE PHONE!!
best prices in town. is cheaper than napa
The service in the Automotive Department was exceptional.
The Guy forgot his name was very helpful and friendly way to go Brother ( the guy with Long Hair
Couldn't find propane/butane mix fuel there. But otherwise great
The usual Canadian tire experience. Staff is pretty helpful
Very helpful automotive and parts staff
Have trouble from time to time finding what I need and getting out of the new store when you can't find what you're looking for puts it last on my list for supplies. That being said, I found the automotive/mechanical department very helpful.
Prices on shelves aren't updated. Had to wait 15 mins only for the guy to say the price listed on the shelf is wrong. Also no one knows anything about the products, most people are clueless and can barely speak English. Yikes Canadian tire.
This is hands down the worst Canadian Tire I have ever experienced. The staff were dazed and confused. The isles are cramped. They couldn’t get into their locked section for killex. If I could give less than one star I would.
After my friend took his car to be repaired here it took six weeks to "repair", I had to drive him around. He drove it a week and it broke down, he can't afford a new car and I'm again driving him around.
Great. Apart from auto, house materials ate all well equiped
Well organized. Always fully stocked
Lots of deals every day ..great staff ...quality products...A+++
Well stocked, clean, helpful. Love the Party time and toy selection.
Excellent customer service in automotive section.
Staff not knowledgeable
Parts desk was empty! No one was there at all. An elderly gentleman had to pound on the table after waiting 30 mins just to get noticed!Wont be going there for parts or auto service again! Plus there exit at the parts desk is stupid. Wont let people exit. A machine just beeps at them and with no one to help at the desk people are force to walk across the store to another exit... priorities guys....
Service mediocre
Last year I dropped my car off for an oil change and tire repair around 8:30-9 am, it wasn't ready until about 5-6pm the next day. BUT I recently took in my car for an oil change and tire repair a month or so ago and had fantastic, quick service. The lady at the service desk was one of the sweetest, most friendly people I've encountered and was very knowledgeable and understanding. They also offer a loyalty program with oil changes and I've found them to be the cheapest in town for oil changes as well. I really had a great experience this time so I'm hoping that my bad experience last year was not a good representation of their normal service.
wouldn't trust them with a bike much less another one of my trucks took my 89 f150 in for a fuel delivery problem driving it home water pump blew looked at work order and the played with the fan clutch and in return must of done something with my radiator fixed that and it ran for one day and had the same fuel problem chaged me 400+ to fix it and dint actually do any thing to fix it will not be back for anything
The days of 100$ snow suits are over. Same price as name brand. Everything is over priced
Its ok
(Translated) Quick & not too far (Original) Vite & pas trop loins
I've been looking around for weeks for a decent balcony set. I finally found one I liked at Canadian Tire. Ordered it on-line last night (said there was only a couple left in stock in the Fort Mac store) and was to pick it up the very next day. I waited for the confirmation email prior to picking it up, but instead I get an email that says "your order has been cancelled as per your request". WHAT? I just ordered it, I most definitely did NOT cancel it! After calling the customer service number, I find out that Joseph from the Fort Mac store cancelled my order stating I called in to cancel the order (a bold face LIE!) and there was basically nothing that could be done except to go physically to the store and pick one up. In a normal city, that's what I would have done in the beginning anyway. But, as people in Fort Mac know, things disappear super quickly and you have to grab it up when you see it. Now, on-line, it says there's no stock left (shocking). I phoned the store directly and had to leave a message for this Joseph. If he calls back I'd be shocked. Thanks Canadian TIre...way to screw up, not take accountability (blame the customer for YOUR mistake) and not rectify the situation. I wish there was a negative star.
Number one in my books
(Translated) Adequate and fast service (for online ordering) (Original) Service adéquat et rapide ( pour commande en ligne )
(Translated) It is normal for you to wait 1 month for an ordered battery !!!! (Original) C'est tu normal d'attendre 1 mois pour une batterie commandée !!!!
Staff are very helpful.
Good place. Happy with my purchases here
It was a zoo! Not enough staff to help on a holiday. Did not shop in the garden center as the lineups were ridiculously long at cash register.
They were helpful in getting me what I needed. Store has great selection.
This place has everything, including very friendly and helpful staff. Thank you
Prompt, courteous service!
(Translated) Good service thank you 10 out of 10 (Original) Bon service merci 10 sur 10
Bad service. Would not recommend the place.
Nice new store. However, not organized very well, it doesn't have everything that the last store had. Can't find stuff without having to ask. Staff just as lost. Can't even buy a oil filter without asking someone, because they don't have reference books out. Thought they would be more organized. Very Disappointed with this store so far. I've made several stops there, and it doesn't seem to be getting any better.
(Translated) I have been answered adequately, but not always the products that are on special. Then offer to Order online but how to know if the size is right. (Original) J ai ete repondu adequatement,mais pas toujours les produits qui sont en special. Puis offre de Commander en ligne mais comment savoir si la grandeur est bonne.
This store is massive!! this brand new Canadian tire look stunning honestly didn't no where to start. Only set back was staff, although I know this is a new store some staff were questionably unpolite.
You opened a store during a pandemic and thought it was a good idea to place your washrooms where it's necessary to walk past the entire single file checkout line? A line that seems to always have 20 people in it because you don't have enough cashiers. I guess I miss the old filthy store.
One of the smaller Canadian tire stores. Well stocked however with a surprising amount of products and items. Good sized parking lot and friendly, helpful staff. The washroom however is atrocious. It's small, but it was filthy.
Big store
Best tools
Great store. Usually quite lucky getting what I want in stock. I also use their app to do online shopping from home with in-store pickup a few hours later.
It's good helps when you're in a pinch
Always find what I need and very knowledgeable staff
Very helpful friendly staff
Standard Canadian Tire
Found what I was looking for quickly. Items are almost always in stock. COVID protocols are very good, yet allow for access to the whole store. Good job.
(Translated) Like all Canadians shoot (Original) Comme tout les canadien tire
Long wait with only 1 till open.
Love the new store,more selection
Like
Excellent variety of products
Great store fully stocked with all you need and more. Lots of staff to help you out
As over priced as ever
Got a great deal on Nordic winter tires and battery installation. Wayne from automotive is the best...so helpful and friendly ????????
Always great
Hands down the shittiest Canadian Tire in BC
Open later then Rona and had everything I needed.
Power steering went on my jeep. Was quoted over $600 at another shop for just the hose and labour. Thought that was absolutely ridiculous. Called Canadian tire and they were able to get me in right away and informed me I needed the hose, and a new pump. Clearly explained everything to me and were very nice while I waited for them to fix it. Ended up being cheaper than I was quoted at the other shop and there were more parts and labour included. Absolutely recommended these folks
Website showed the tool but the store didn't have it
Long wait just for an exchange,
Lol for traveler's don't let the name fool you. A store you could spend hrs in looking around. Employees were very friendly
Love it nice and big
(Translated) Well we find that we need, on the other hand we do not hang around as much in the aisles as before! Sometimes a bit of a mess in the aisles! (Original) Bien on trouve se qu' on a besoin,par contre on ne traine plus autant dans les allées qu' avant ! Parfois un peu le bazard dans les allées !
To crowded and disorganized. Staff not knowledge enough about store product.
Plenty of stock and very glad to see self checkout. Staff were polite and the store clean.
Very convenient place
It is busy every time I go in there. It is not as large as the store in Dawson Creek but it is pretty well stocked just the same. Similar layout to all the newer stores. They will hook you up most likely.
Size of a football field and a half , if they sell it at Ctire this location has it
The store is much improved over previous visits. Better organized than some Canadian Tire store in Edmonton.
Good deals
Trapped in a lonely outpost running low on supplies, wondering if you will survive through another deep cold winter? Canadian tire will be there for you. Everything you need when you need it. This place is amazing.
Nice enough. too bad so much stuff is %one ti theft and needs to be secured at the cashier for your final purchase. Hate cameras at self serve tills. Won't use them.
(Translated) Extremely bad service, rude employees. (Original) Service extrêmement mauvais, employés impolis.
Unless I asked help from the main managers and even requested support twice from department supervisors...nothing is being done or improved. Terrible experience.
Customer Service Representative Sébastien at the of the Automobile Department is really a great guy. I do not speak French, he translated everything for me patiently. I got a flat tire during my road trip from Ontario, and there is no exact size match available in Gaspe. He consulted with the senior service representative, called the tire company requesting for delivery (it is thanksgiving long weekend so need at least 5 days), and even spoke to my mechanics on the phone. We ended up finding me some winter tire that fit my vehicle, which saved me 5 days. He even carried the tire for me to the front counter - I really appreciate that. Thank you very much, Sébastien. An old gentleman offered me a ride to the mechanics seeing me carrying those tires. Everyone in Gaspe is so friendly.
We had a very negative experience, whereby repairs to the tune of $1,600 were allegedly made. When my child almost had a serious accident due to the brakes seizing, further investigation revealed that the parts which were supposedly replaced appeared to be used, rusted and weak. Very dangerous and of great concern.
Worse store in the country by far. Will not price match even though the signs are plastered all over the store. Apparently there policy is to match paper flyers only. Who in this electronic age uses paper flyers other than Crappy Tire? Horrible customer service. Went to purchase a lawn mower and they were $60 more than their competitors. Showed them the online flyer from the competition, they said it wasn't any good. Had to be paper. Wasn't an online only store either. Hopefully their archaic business practices will put them out of business. I for one will never spend a cent there again. Would give a -5 star rating if I could. Spend your money elsewhere and hopefully they will learn.
(Translated) Full of products under the same roof. A little more expensive than the competition. The aisles are sometimes narrow, it is often difficult to move with their baskets (Original) Plein de produits sous le même toit. Un peu plus cher que la concurrence. Les allées sont parfois étroites, il est souvent difficile de circuler avec leur paniers
About half an hour ago I walked over to Canadian Tire from the Tim Hortons parking lot as the battery on my wife's motor bike needed a charge. It was 4:50 and even though the auto centre closed at 5:00 the person behind the counter grabbed a charger and walked over to Tims. Well done! Thank-you very much for your help.
I was surprised to find that their stock of basic electrical supplies was wanting.
It's ok
Love Canadian Tire for many reasons but mainly for being Canadian and having excellent deals with items going on sale from 50-75% off...craziness. The Glace Bay store is quite small and seems overly packed for the size so it can be a pain to find many items but it is still laid out well and aisles are marked properly. If all else fails, the workers there are a great help and can find what you are looking for.
Unbelievably bad customer service
Canadian tire my favorite parts store high quality parts that fit the first time great friendly people very helpful lots of sales and great tool section i love tools you want it Canadian tire got it all Thanks for the great service have a great day. Sarah and Jenn. Ron
clean store for the most part, but usually have a hard time finding staff to get answers.
Service was poor and slow
Tried to bring back a motocraft battery for the core fee and they demanded a receipt for my new battery. This ought to be illegal. I paid the fee, swapped the battery 2 months ago, and now I am told that I have to find that receipt and bring it back here. Worst service in retail while collecting fees that they have no intention of refunding.
Poor customer service, I would prefer not to give this store even a single star rating but could not publish my review without one. Canadian Tire offers an online purchase of goods or the opportunity to call and order and pick up in your local store. Was trying to order a work boot for my partner and they wouldn't even take my information because they have not even looked at their winter stock or would even give me a date when and if the item would be on the shelf. My question to the woman who I was dealing with was, you won't take my information and if you shelf that item, and sell it I am basically S. O. L. and Katrina's fabulous customer service response was yes. I just want to thank Prince George's store and staff for going the extra mile and finding the item that has not been unpacked either and putting it aside.
(Translated) Good shop but the challenge is to find a clerk (Original) Bon magasin mais le défi est de trouver un commis
(Translated) Non courteous service (Original) Service non courtoi
Poor service.. never have what I'm looking for! From now on shopping at Home Hardware! Far better service there!
Retail side has always been friendly and helpful.
The Business hour on Google was saying it was open until 9pm Saturday, The sticker on the door says it was open until 9pm Saturday. It wasn't !!! I'm not asking a lot, just to be open when everything is pointing towards that it is.
(Translated) The boss is cave (Original) Le boss est cave
Found everything I was looking for. Thanks for the excellent help/service. Gan. Store.
Always find what I need in Canadian Tire. God product lines.
To good things for cars or homes
Recently purchased a snowblower from this store. A young man who works there arranged for assembly and delivery at a very price. Truly nice to see such good service it’s very rare these days.
It's small but could help you with pratical needs
I just got scammed by the auto department. I asked before any service were agreed to that the price would be $190, now I get told the final price is $280. I would have never agreed to it had I known the final price was $280. I will never shop at Canadian Tire again and a compliant letter is on its way. Lying to my face isn't a very good way to run a business.
Staff tries their hardest to be helpful.
Staff. They're good. Friendly.
The Fort St John website link for leaving store feedback is broken. So I have left a review on Yelp and now here. I hope this employee gets the recognition he deserves. Bill who was working in the Garden dept outside in the loading area, was super helpful and gave great advice when he recognized that I needed help. This was on Monday, May 18, 2020. All to often we as a society seem to leave reviews only if it's bad service. I want Bill to be recognized for the customer service he gave even though they were super busy that day. There was no place to park, so that shows how busy they were. For a store that has few positive reviews, I hope management acknowledges Bill and his work ethic. Thank you again Bill!! You made my day with your kindness and knowledge.
Nice staff a bit crowded
It's a Crappy Tire! They have it all here!
Fantastic store lots of variety
Always a pleasant place
Renovated store is beautiful
A quick in and out for some chafing fuel
They have a great selection. But it is very difficult to get customer service. On Sundays of course it's extra challenge because it's the only place open for that kind of stuff. They are understaffed often and this is a problem with Fort Saint John not just Canadian Tire. It's okay if you have lots of time cuz they will always do their best to find the things you want. Often they've had to go out to the Sea c-can to go get something that's on special. So for that yes I want to give them a five star. They are doing their best. But no it is not a quick trip running in and out to grab something. Basically I know what I need when I go in if it's a big ticket item I will ask them at the front to find it and then I'll do the rest of my shopping. Yes they've always been fantastic for that. But the problem is not everybody knows to ask, so they think they're sold out. I'm a sure that this affects their bottom line because they'd be able to make more sales. I truly believe they need a larger location. And anything I've purchased from there the quality has been absolutely great. I do a lot of Renovations so yes I have to shop on Sundays.
Great customer service
It was a great experience they had a group of 4 little ppl juggling in the entrance as you walked in
Friendly staff & great deals
Didn't have the product I was looking for and if they did, the staff did not know. Can't win them all. But good selection of things.
Glad to have the local Canadian Tire open. I found the staff much more knowledgeable of products and service much better than before the flood closure. Please keep up the level of service.
(Translated) We find everything (Original) On trouve de tout
Got What I Needed....????
It ok.
New Canadian tire is so much better than the old store.
Another terrible experience from CT. Parts desk is staffed by lazy high schoolers who can't bother to help and send you off with incompatible parts. I always try to support local, but this was the last time. You are going to continue to lose business to Amazon until you realize that people want good service from people they can trust. EDIT: Response to owner's response. I called the number provided but it only reached an automated response with options to check my CT card balance, online shopping inquiries, etc. No option to speak to an actual person or voice my concerns. I called the store customer service who could not provide me with a corporate customer service number. Instead they said they would transfer me to the General Manager, but I was actually passed off to the department manager I had previously spoken to. To be fair, she listened to my concerns but said there was nothing she could do for me. She said she would pass along my concerns to the GM and Owner/Operator and that I should hear for them in the next day or 2 to see if there was a way to resolve the issue. It's now been over 2 weeks and I have not heard anything. This was your last chance CT and you blew it. You won't be getting any more of my business, in this location or anywhere else.
Every time I’ve ever been here for service on my vehicles, even if it’s just to get winter tires put on loose rims, I’ve been disappointed. Unfortunately, the service standards in Fort McMurray are already exceptionally low, but this place disappoints people with even the lowest of standards. I’ve given Canadian Tire 3 chances hoping I had just been unlucky, but I’ve yet to have a positive experience.
Came in with my wife to look for some last minute gifts for my brother, super friendly staff. Overall great experience.
I have no idea what’s happening at the parts/battery area. They make you stand in line for 20 minutes to help get you what you need just so you stand in another line to pay which took another 20 mins, JUST TO PAY, while watching others get helped in front of me, not to mention the parts manager wasn’t too helpful, He literally brang someone that I haven’t seen before in the 40 minutes I’ve stood there waiting right at the front of the line. There’s no way he was there first. Very poor system they have in that area. Complete waste of time just for a battery.
Worst Canadian Tire store, no customer service. You will be lucky to find any kind of help
Have all you want.
Not enough cash registers open left the store with nothing
Store is really nice
The automotive manager was awesome. Service personnel where enthusiastic, friendly and fun. My oil change almost happened too quickly. I walked away being impressed.... My customer service is beyond reproach and I was pleasantly surprised to be on the receiving end.
Great
In dire need of more knowledgeable staff..
Very nice
I enjoy the expression on the employees face when they know they have to go out back to find something. It's 50/50 they find it and 50/50 they will never return from the black hole.
Could not find what I was looking for
Great service.
This location falls way behind all other Canadian tire stores I've been to. It is extremely disorganized, they stock is all over the place and makes it hard to maneuver through the isles. The staff seem irritated to perform any type of customer service, and really don't seem well trained. It has not gotten any better over the 8 years I've lived here. The shop is decent thus the 2 star rating.
Very poor service. Online quantities are always wrong, tired of driving an hour each way to be told they can't find any of the items I'm looking for. Stores like these are the reason I'm doing more online shopping.
Very helpful staff and they had what I needed!
The auto centre is absolutely useless. Booked an appointment for a simple tire changeover with rims. Appointment was for 12. Showed up at 12 and was told after 2 hours of waiting that they didn't have a technician to do the job. Why would they let me book the appointment for 12 then if they didnt have someone available?
Great spot
Very poor customer service. Got approved for credit card online, went in an verified my ID at customer service and they didn't send in my paperwork.
(Translated) Hello, I went yesterday, I needed an inflatable mattress. He had some displayed with a yellow tag at $ 29.99 high up on the shelf. The yellow label was directly in front of the product. Arrival at checkout, the invoice is $ 62.99 + tax. I go back and take a picture of the product with the label on the front and explain the situation to the cashier, wait a big 20 minutes to be told that the wrong product code is displayed. I explain to the cashier that this is the price displayed in front of the product and that I should normally have it at the same price, she insists on telling me that no, it is the number of the product and not the price displayed ????. (Original) Bonjour, Je suis allée hier, j'avais besoin d'un matelas gonflable. Il en avait affiché avec une étiquette jaune à 29.99$ en haut sur l'étagère. L'étiquette jaune etait directement en avant du produit. Arrivée à la caisse, la facture s'élève à 62.99$ + taxes. Je retourne et prend une photo du produit avec l'étiquette placée devant et j'explique la situation à la caissière, attends un gros 20 minutes pour me faire dire que ce n'est pas le bon code de produits qui est affiché. J'explique à la caissière que c'est le prix affiché devant le produit et que je devrais normalement l'avoir au même prix, elle insiste pour me dire que non, c'est le numero du produit et non le prix affiché ????.
Go there often and I notice every time how little the managers treat there staff. Parts still seem very un organized and the mangers seem to attack the workers for it who for the most part look like they’re all ages between 16-20. Have never had bad service with a kid there, owners/ managers are a total joke.
(Translated) No service ... I got out of pierced for that and I was not even able to get service after 30 minutes of waiting .. I left empty-handed, it's really really a place to avoid . Lots of customers waiting for help and no one comes to answer ........ (Original) Aucun service... j’ai descendu de percé pour ça et j’ai meme pas été capable d’avoir du service après 30 minutes d’attente.. je suis reparti les mains vides, c’est vraiment vraiment une place à éviter. Plein de client qui attendent pour de l’aide et personne vient pour répondre........
I don't want to appear rude But This site is very frustrating to me Not just me Everyone I talk to says the same Signal strength streaming lags Thank you No more comments Have a great day
Nice friendly staff, always someone there to help and most of the time I find what I need in stock
Store has been renovated and looks good but not all products on the shelves
I do fine what I was looking
So much stuff, so little space...they will be so much better off in their new building
Love canadian tire. Store is just too small to find everything you need for repairs. Stock runs out quickly or wasn't delivered for the sales.
Help was very hard to come by, I could see the lights I needed behind a glass door but waited over 30 min and 2 pages over intercom for someone to open the door.
Service is horrible.....
Used to do 99% of my shopping at Canadian tire, that was before I moved to northern Alberta and had the pleasure of experiencing this location. Store is messy and cluttered, staff is almost useless and I've been told on several occasions they don't have a product in stock when it cant be found on the shelves but the website list it as in stock at the locations. I don't know how a company can run for so long with such horrible inventory tracking.
Great! It is wonderful Canadian Tire is open again.
Worst auto repair service EVER!! The only reason I give them 1 star is because there is nothing lower!
Love Canadian tire. It's a one stop shop and recently tried the frank brand toilet paper which was a great purchase. On same level as the Costco brand.
Not much in customer service or store organization
I am always un happy with there mentenace department and I am not recommending peoples because of some many bad experience
(Translated) Small, peel mixed up - no service (Original) Petit, pèle mêle- pas de service
Unlike almost every other Canadian tire I’ve been too, the service is brutal in this store. Sat for 30 mins after asking for help to get an item from the locked section by the till. Lady at the till sits there useless and doesn’t even look to help when the stores empty and the help we were promised never showed. Walked out and not coming back unless it’s a last resort
Ok stock is always out
One of the biggest I have been in. Easy to walk around in. Very friendly workers.
Their tire warranty is a scam! When we were buying it They told us that the tires will be replaced no questions asked. When we went in to get them changed they said that they won’t replace them because the tires are Too worn. If we had know we would have brought them in sooner. So disappointed in the service.
(Translated) Including the Attached Attendant to your taste for shopping. (Original) Incluant l'Équipeur en annexe tout à votre goût pour magasiner.
My son had his car fixed there it took months when he got it back he broke down after 250 k coming back to go to school in Kamloops . Since then both the corporate and Fort St. John’s Canadian tire has not helped in any way to settle the problem . The car was checked in Kamloops and found the there repairs should not have been completed. Now he has a broken car and bills and no answer from Canadian tire . Do not take your cars for service . We are now seeking legal action . I would have put a negative score but had to put one star to text this .
I walk in get what I need and leave no hassle no fuss.
Shop for house hardware
Busy day but everything seemed to be running smoothly
(Translated) Product for car (Original) Produit pour voiture
Love Glace Bay Canadian Tire!!!
Easy place to find what you are looking for and a very helpful staff.
Asked if some one could check of something was in stock, they said it's not my department I will page someone. I could barely understand the page, I bet the person who was supposed to come didn't understand. Stood in the aisle for a while then finally left.
Its a little small can't understand cashiers there. Very hard to shop as lots of the stuff im the cabinets for no reason.
Excellent service. Store extremely clean.
Although I live in Fort St. John, I usually do my Canadian Tire shopping in Dawson Creek but had to go to the FSJ location this morning. There was only one till open and the poor girl had a huge line up. I asked for an item that would be in the back. No one replied to her page.... she paged again.... finally someone called her back and said they were busy... after a LONG wait a girl finally came and said she would look for my item in the back. After another 20 minute wait I had to leave.... I will try again after lunch but after this experience I am reminded of why I go to the Dawson Creek store since they always have plenty of cashiers and there is always someone around who can assist you. I don't understand why this cramped store does not have more staff to assist customers.
Found my snow shovels in stock Easy in, easy out, loads of parking
I found what I needed
I've never seen a Canadian Tire with such poor stock levels and little knowledge from staff. Forget the parts counter if there is a line up -- Roughly 30-45 minutes per customer in line if you're willing to wait that kind of time. Just go to Napa. Worst in the country i'd say, well the worst I've seen and I've been in a lot of Canadian Tire's across the country.
(Translated) Very helpful and friendly staff. (Original) Personnel très serviable et aimable.
Brought my vehicle in for new tires, wheel alignment and to inspect/replace tpms. Got my vehicle back this evening received keys from parts counter (the auto service counter was closed). When I got in my vehicle and started it, surprise!!! The low tire pressure alarm appeared. When I proceeded to drive home knowing the service desk was closed I noticed the steering wheel was off center (turned to the right) while driving straight. Now, to waste a morning bringing it down and getting it figured out again. Shops/techs should be charged and payable to the customer the same amount per hour of time wasted for rework, maybe quality of work will improve!!! Update. When I brought my vehicle back they had to reprogram the tpms. No mechanic available for 4 days, but an attendant in the garage was in contact with the mechanic and said they couldn't do anything about the alignment due to a level kit on the vehicle and said my truck needed aftermarket bushings to get it in tolerance. I brought my truck to ford due to the lack of confidence at the shop. Ford checked the alignment on my vehicle and found that it wasn't adjusted correctly. Ford made the required adjustments to the alignment. They also corrected my steering wheel. All I asked in return from customer support was to cover the cost of the alignment from Ford seeing how I already paid them. They can't seem to cover that. I do not reccomend this shop for any automotive work!
the staff needs to be wearing masks and also the customers. This is to protect everyone
(Translated) I like it when we find our stuff (Original) J'aime bien quand on trouve nos affaires
Great store
I had some issues with my last service but I'm happy they tried to contact me several times and followed up about my experience which makes me really happy.
Excelent
Nice place but needs to hire workers who know where everything is found ...
Has fair size selection
(Translated) Not always easy to find help but once found very helpful. (Original) Pas toujours facile de trouver de l'aide mais une fois trouvé, très serviable.
New and improved. Very impressed
(Translated) Great service on the phone ???? Simpler than at Amazon Bravo ???? Proud to have bought local! (Original) Super service au téléphone ????plus simple que chez Amazone bravo ????Fière d’avoir acheté local!
Tried to return something. They didn't even ask for a receipt instead were disrespectful and dismissed me. Called a manager over and all she did was giggle behind the counter with the others while I stood there. I tried to contact another manger but they never came. Long story short I never got to return the item. Even with the new big store customer service is pathetic. I will gladly take my money elsewhere.
Website and their computer says they have 4 of a certain winter tire in stock. 10 minutes in the back to find they only have 3. Website and their computer says they have 10 rims in stock. 10 minutes in the back says there's none in sight. Last update on that rim was in 2015. He claims they may be in the sea can but can't check until tomorrow.
Auto Service Custimer service not very friendly
Store staff hasn't got a clue what the store sells if you can run fast enough to actually catch one and ask a question
So hard to return item
Nice
(Translated) Great experience and great help with fishing. A great experience. We were offered great fishing tips. (Original) Great experience and great help with fishing. Une excellente expérience . On nous a offert des excellents conseils pour la pêche.
I had a great service provided by Marilyn?( not too sure about the name) Caucasian lady who work at auto parts department.
Typical Canadian Tire store except for this one had quite a few employees that would help out good job guys
Would it be possible to hire some minorities?
went there to get my summer tires changed over to winters (already had tires, just had to be switched), signed a quote that was $170 came back to pick up my car and charged me $263 because they "thought my tires were 16" and not 17" !! will never have ANYTHING done here again.
Never has flyer items in stock
(Translated) beautiful store (Original) beau magasin
They had what was needed when no Kingston stores did. The new close time of 8pm was unexpected, but understandable in a small town like Gananoque. We made it there with time to spare even coming all the way from Amherstview. I'll gladly shop there again when I'm in town the area.
Its Canadian Tire what can u say
(Translated) We find what we forgot (Original) On trouve ce que on a oublié
I strongly recommend not taking your car here for repairs. I have spent thousands of dollars for a lawn ornament. I've been dealing with the Fort St. John store and Canadian Tire Corporate for months to no end. I'm out of pocket and down a car. ---- Edit In response: I have been dealing with your corporate to no end, that is why i turn to review your store and business pratices I have long been a Canadian Tire customer.
Poor service can not find any of the staff that can speak or understand English
Exercise
It's a rednecks parts dream store
No staff
Awesome place and awesome service
Called to get a price on a couple products. Was told it would take 20 minutes. Find this totally unacceptable.
1 cashier, constantly and long lines. Bad customer service
Worst place ever to shop.. worst customer service. Will avoid
Always a good experience
(Translated) I dealt with Terry at the auto center. No pressure, no hiding place and impeccable service. I will definitely continue to have my jeep serviced there. Thanks for your good work !!! (Original) J'ai fais affaire avec Terry au centre auto. Pas de pression, aucune cachette et service impeccable. Je vais définitivement continuer de faire faire l'entretien de mon jeep à cet endroit. Merci pour votre bon travail!!!
Good products good service
(Translated) There is a friend all the same ...... (Original) Il y a de tout même un ami......
Very tiny store, cant pass people in the aisle. Couldn't find anyone at the parts counter and stayed there for 10 minutes until we went and found someone else to get what we needed
What's to say it's Canadian tire ????
It’s your normal Canadian Tire. I haven’t used their automotive services, but the new layout since being flooded is nice.
Worst customer service I've ever experienced. Will NEVER return to have even any warranty work on my tires that purchased there. Go anywhere else but here.
(Translated) Large assortment of goods (Original) Большой ассортимент товаров
Parking is adismal and for a new store they seem to have crampt everything together with no room to move freely. Staff are very nice.
Clean store with helpful friendly staff. Check if it's in stock in Glace Bay or you'll have to go to Sydney where they have a much bigger store with a bigger selection. Get hardware at Cameron's Castle by the bayplex. It's much cheaper there.
Good service
Ok
Bad, they not pickup the phone, I had a flat tire I arrived at 7am Like the sign said, They decided to open at 7:35 that day Worst service ever!
This is one of those rare places that has what I'm looking for, the first time I check. For many things they are the only source, but they keep prices low. I appreciate their contribution to the community.
(Translated) It was difficult to have a clerk to help me and the one who answered me did not know where the article I was looking for was located. (Original) Difficile d'avoir un commis pour m'aider et celui qui m'a répondu ne savait où se trouvait l'article que je cherchais.
Very helpful parts woman today
Poor visit. Went to buy luggage that was suppose to be on sale and i ask the worker that was looking after that section and he said uf it have a yellow on sale tag then its on ssle but hey didn't even have them placed right. I picked up luggage that the sale price said 89 dollars but when I got to the check they it wasn't on sale and told me it was 199 dollars. After trying to explain that the tag said it was on sale but they wouldn't listen so I just walk out leaving everything that I had pick up behind.
Daniel did a great job! He found the puncture on my tire and fixed it quickly! Also, he's very trustworthy, which is important when someone is in your personal car. Thanks!
Terrible management
The new store is really nice, lots of staff now which is great another plus. Issues that need to be resolved: - social distancing - maximum number of shoppers in the store at one time (you really shouldn’t be reaching 200 shoppers at one time, it’s not exempt because you have more floor space) - all employees need to wear face masks especially floor staff and cashiers. - sanitization of carts(especially the kids ones) - sanitizer should be used upon entering the store, or a fresh pair of gloves worn for those that have sensitivity. - Masks for shoppers should be mandatory out of respect for everyone including the Canadian tire staff. Getting into these habits right now is extremely important in preventing not only covid but other sickness and diseases. I’ve noticed other comments complaining about social distancing ( it can be controlled by enforcement and keeping a maximum allowable number of shoppers at one time) but all of the above is key into preventing the spread of illness and most of all showing respect to other human beings/ shoppers. It’s inevitable that FSJ will eventually have a wake up call, if not with covid but perhaps a future pandemic. Covid is not gone and it really does exist, FSJ has been really lucky so far with the number of cases.
Choices!
Finally a new owner who has improved this store with a better supply of inventory. Good for customers, staff, and the owner.
(Translated) lots of choice and new super job (Original) beaucoup de choix et nouveau emploier super
(Translated) Canadian Classic Draw (Original) Canadian tire classique
HUGE selection of Christmas Lights and decor! A must visit place.
i wish there was a rating lower than 1 star this is by far the WORST Canadian Tire in Canada
Never impressed at this store I only go there if I have too. If I can get it elsewhere I do.
Great product selection with nice staff!
Good service ,great products
The young lady who helped me was really nice. They allow dogs here and everyone was really nice to my dog too. They even offered her treats.
(Translated) Good but lack of choice in articles (Original) Bien mais manque de choix dans les articles
(Translated) Always a good service! (Original) Toujours un bon service !????
Got everything I needed
Canadian tire sales are the best.
(Translated) Waiting time at checkout too long! Must respond to customers who make returns !! (Original) Temps d'attente à la caisse trop long ! Dois répondre aux clients qui font des retours!!
Had to search for help
Good prices.good service sometimes short staffed
Good customer service, clean n fully stocked:-D
Store is crammed and hard to maneuver through. Staff are either nonexistent or clueless to assist, if you do happen to find a staff member to ask for help the moment you make eye contact they turn and disappear!! I have also knoticed that quite a few of the didplays in the kitchen area are covered in a layer of dust. But they do have lots of variety!
Like the new Canadian Tire, good selection!
Items in stock that you are looking for
I love going to Canadian Tire are for st John store sucks though
Went there to buy a pool and they said the pools are seasonal if I order one this year I'll get it next year got to love it eh
Poor service. It's not too bad now they have computer catalogs in the automotive section to assist in finding parts yourself.
(Translated) Hello me, I'm in Gaspé, it's mainly the information on certain items can be a brand welcome you you have to run often to find a section manager yesterday I left the store I went to Rona's place very nice welcome .P.S ??? Sorry that was my opinion. hospitality is very important especially these days. ????????. (Original) Bonjour moi je suis a Gaspé c'est surtout les.information sur certaines articles peut être un marque t'accueille ils faut courir souvent pour trouver un responsable de section hier j'ai partie du magasin je suis allée rendue chez Rona très belle accueil .P.S ??? Désolé c'était mon opinion . l'accueil c'est très important surtout ces temps ci. ????????.
I ordered all season tires in a week advance to find out the tires no longer in stock.
Clean & quick. In & out.
Front door dose not open right. Big chunk of tile missing at front door tripping hazard.
No the lawnmower I got did not work very good and one of the wheels was bent it is ok now they got going good at Canada tire
(Translated) Very good service (Original) Très Bon service
worst website ever always crashing
Everything i needed!!
Because Canadian Walmarts are awful, go here instead. I wish we had Canadian Tire in the States.
Always great sales
Generally, have what you need. Sometimes hard to find an associate if you do need assistance.
(Translated) For a Canadian Tire! (Original) Pour un Canadian Tire !
I visited Canadian tire parts thrice in the past 2 days just warrant for my battery as none of the guys know how to do warranty paper thing and they kept on saying I am new and I haven't been taught so finally got hold of evan aquino the manager of parts as he looked truly Unprofessional and rude attitude with no sense of speaking or understanding English and kept on saying loudly that he can't find the receipt for my battery which I bought in the last year"s winter at this ctire location as it came with a 3 year warranty and I was told by parts guy at the time of purchasing that If I lost my receipt they can look it up in the system with my phone no. . After this terrible experience I would not encourage anybody to buy battery at this canadian tire as they don't treat you properly and don't honor the battery warranty program
No help... Young lady at self checkout is rude
Worst customer service ever! This is a common understanding among locals. I spent 45 minutes in store trying to find a helmet. No one came to help in parts after being called to provide service. No one could grab one from the warehouse. I went online and found what I needed, which was listed in stock (but wasn’t on the shelf) but spoon feeding them what I needed STILL couldn’t get me help. This store is a complete waste of time and it always has been. You’re better off going to the Canadian Tire in Dawson Creek or shopping online.
Curbside pick up was quick efficient and the young man who brought out my bags of dirt placed them in my car closed the trunck without slamming it ????
Keep up good job
This store is jammed packed with everything you need. The staff are Bert helpful????
I went there to get batteries for my remote start and they broke one of my remote starters covers their parts department was terrible
Good
Really nice Canadian Tire store. The staff are very nice everytime I've been there, and they have a decent amount of stock and variety for a smaller location. Parking lot is not good though.
(Translated) Small but perfect (Original) Petit mais parfais
Slow checkouts
(Translated) Well located and object desired available (Original) Bien situé et objet désirez disponible
Typical chain. Prices are ok.
Always good service
Great store as long as you don't need help from someone, if you can even find someone who works there.
(Translated) Too small. He's a former Zellers. (Original) Trop petit. C'est un ancien Zellers.
I went to this store to pick up an online purchase. Eventhough I got the receipt, I was grilled with questions and given a hard time just to pick up my item. The customer service staff is garbage. Very poor. I will not be going to this store anymore.
(Translated) Asser big for wasted (Original) Asser gros pour gaspé
The place has a lot of things to buy but expect to stand in the checkout line for 10-15 minutes... not nearly enough cashiers for the amount of customers.
Good return policy, nice selection of household items at reasonable prices. Opening hours are good with ample parking.
Not helpful staff
Great store with great staff!
First I get winter tires and rims. They book me in for an alignment. Whoops rebook for next day, get double booked. Come back 3rd time and they are missing one of the rims... Now the manager steps up, apologizes and offers a discount... ok fine go back 4th time and there on....... Fast forward to getting summer tires back on and a couple of wheel studs break... the truck is 3 years old. That shouldn't happen. Ok... Just fix it. 3 1/2 hours later they tell me they had to remove the rear diff to get at the studs..... Naturally I call dodge to ask if this is true... dodge confirms they do NOT need to touch the rear diff to get at the studs.... clearly Canadian tire has no idea what they are doing ... and now I'm worried something will go wrong with my rear diff and it will cost me $ I don't have ... Don't bring your vehicle There!
Always the same, you can get what you need there
Worst store ever. So many staff but none when you really need one. Front door has been broken for years. Dawson store much better
My mother in law had to bring her vehicle here 3 times and its still not fixed. Way over priced and can't even fix it properly. Do not bring your vehicle here!!!!
Found what I needed at a good price. Staff were helpful. Got some keys made quickly and they work :)
A ten minute shop turned into almost an hour as there is still insufficient knowledgeable staff for the size of the new store
Best Christmas gift ever
Brought my car in fo 11 o'clock appointment and they are just starting the tire change now. Take it somewhere else as I will next time. The counter man is nice.
Curbside pickup was good, but website was confusing about the stall number and there weren't any numbers.
Service is amaxing . They go above and beyond. Only wish they had more Canadian made products for sale on their shelves .
(Translated) Same as everywhere else (Original) Même que partout ailleurs
I loaded up my cart outside with plants only to learn that the store was closed! This was not evident! I was not alone. NOT HAPPY!
Smaller store but well stocked and staffed. Gas bar on premises. Property well kept!
Great customer service
Went there second time for tire change (winters to all seasons) the price and the quote changed with in 4months. It was 120 approx before and now the price went up to 179$!!! We brought up why the change in price since it is the same car and same amount of work. The guys working the the counter said “inflation” with a attitude! Really buddy!? You know what inflation in Canada is lol.. What a joke, rip off. Tried calling the manager but none picks the calls here.
Scheduled a month in advance to have a previously purchased Canadian Tire Prostart command start unit in my pickup. I live 400km north of their location where there is no Canadian Tire. I told them they could have the truck on a Thursday as I was flying out of the Fort St. John airport (work was scheduled to be done on the Friday) and that I was returning the following Tuesday to pickup the truck and drive home. I returned Tuesday to find that they hadn't completed the installation, and I had to delay my return (by at least an hour) so that they could just put the truck back together. The command start doesn't function properly (it will start the truck, then it shuts off right away) and they didn't even setup the remote lock/unlock on the new key fob. They insisted I pay a bill for a complete installation before they would return my truck. All I got for $600 was a blinking blue light installed behind my rear view mirror. Useless!!! Will never do business with again!!
Best Canadian Tire in town...
Absolutely love this store and their great deals!
Like every other canadian tire...but with slower service. Seriously dont expect a quick in and out.
Very clean. I know I mention it a lot in my posts but I like to walk into somewhere that you feel comfortable touching things and not going to slip or need to pick trash up. Canadian Tire is one of those stores!! Great staff as well.
Canadia Tire is my favourite toy store. I bought a lot of tools and other stuffs at the store in Calgary. When moved in here, I was very happy when I saw the store sign. I normally buy tools when they are on sale. It saved me a lot of money by the deal and by I did some works myself. The staffs there are helpfull. The return policy make you to buy things without any warry. So I trust this store and highly recommend.
Using the app sure helps find what your looking for