You have all the opinions of people like you who purchase the services of Real Canadian Superstore (Fruit Store) in the territory of Edmonton (Canada).
At this moment the business has a rating of 4.1 stars over 5 and that score has been calculated on 127 reviews.
You may have noticed that it has an average rating is quite good, and it's based on a very large number of opinions, so we may be pretty sure that the assessment is quite credible. If there are many people who bothered to rate when they've done well with the service, is that it works.
As you know, we do not usually bother to put feddbacks when these are good and we usually do it only if we have had a problem or incidence...
This Fruit Store corresponds to the category of Grocery store.
I love that they have everything and for good prices! I can honestly say I'm not a fan of the size, it's a bit big, but great if you're mobile, if not, internet works great. Let them do the shopping for you.
Cheapest groceries and decent quality at any of the real cdn superstores
Good selection good price meat and veggies are avg st best
Our experience in Superstore Optical Clinic is excellent. Thanks to Christa for her kindness and great customer service. Great Service! Great Experience! Thank you.
Best store for all in one Shopping!
Good, I found everything that I looked! Good prices. My suggestion for them is diversify products because I can find everything but something the quality is not the best.
I shot through got grub, and covid 19 flu shot then flew out to go self isolate.
Not so clean prices are not clearly marked food is not put on shelves properly. Some fresh produce are mixed in with rotten produce.
I use the Click and Collect and have had the best service, they have shopped exactly how I have requested in the notes and always are friendly to me when I pick up. Highly recommend this store and the service
I just love shopping here. Always clean friendly customer service and plenty of options!
Watch out for tricky pricing....but otherwise a big grocery store, staff is friendly and helpful.
Good, its food
Always fun shopping at superstore. Good selection of wine too
Good location, parking is becoming an issue during peak shopping days/hours. Prices vary be sure to check competition flyers. Vegetables, produce and bulk items well priced. Good selection of fresh and frozen seafood, along with two aisles of organics! Nice pharmacy with helpful staff. The new liquor store is now open with a very nice selection of wines and spirits!
When pressed for time and I need to get a variety of shopping done...I like superstore. Prices and quality are decent and there is such variety of products. I like that I can also renew my insurance, get prescriptions and fresh baking!
It's convenient for where I live but is often a little dirty. It seems crowded considering current restrictions. Most staff are pleasant.
Lots of crowds wearing no masks during the pandemic. The staff seem like their trying their best but the customers don't make me feel safe.
One stop shopping.
Really good prices. Big bakery n meat department
Always have what I need
You can get fresh Baked bread.
Classic Costco, go on Mondays or late in the day if you don't want it to be packed.
Their curbside pick up staff needs training. They don't bother reading the instructions you leave on your order, and even if you remind them when you call after you've arrived, it still doesn't get taken care of. Happens on just about every order I place, which is more or less weekly. I know I'm a drop in the bucket to them, but it's still pretty lousy service.
It's a super store so I didn't expect much. I enjoy shopping here because it's never busy so I'm not always trying to avoid shopping carts to get around. It's a small location but the selection is good and they carry a lot of international brands, It's quite pricey but I shop here out of convenience when I'm in the area Staff are always very helpful and friendly and the customer washroom is always clean. l'd give it all five stars if the prices were even mildly comparable to other chains
Its big, and busy, but the prices are really fair and they usually have a ton of checkout lines open. The parking lots is often a nightmare. Awesome outdoor garden section, and liqour store.
Actually has good deals
They have 1 person to load express orders into cars while 5 cars are waiting. Scheduling manager should have duties adjusted to match their skillset because this ain't it. Will not be returning
I dont know why its so expensive when you can buy the same things at any other grocerie store for a regular price. Its basically a mall in there too. You can literally buy clothes and toys there. Like why?? Its like an over priced walmart.
Huge. Always busy.
Best grocery store in town. Price match. Better selection of ethnic products. A one stop shop.
When I use your self checkout my bags should be free cuz I'm doing your employees work for them.
Best deals in town for many products. Speciality items are also cheaper than at other stores. Greater variety of items than anywhere else. Good in house sushi counter. Best place to shop when on a budget and worth reading the weekly flyers
This store had everything from groceries to clothes to Christmas to anything you may want. A fun place to shop
Perfect variety of products from a lot of regions. Prices are good and usually stocked up.
Look for a couple things got in and out quickly
The produce was fresh staff was easy to find for assistance.. an the check out staff very polite an helpful.
Had nothing I was looking for. No senior pc dog food and no garlic butter. Stopped at a Zehrs closer to home and found an abundance of both. I won't waste the trip again.
Staffs are not helpful at all. Every single bill I get wrong price it doesn’t match on the shelf mounted price. Very careless staffs if you show them their mistakes they don’t accept they use to be annoyed I won’t recommend for shopping there.
Confusing store layout and bad stocking of produce.
Probably the best place to shop in the Mac other than maybe Walmart cause of their cheap prices. But this store had it all when I was staying downtown for a bit.
REAL CANADIAN!
My new favourite grocery store in London! Staff are friendly and helpful. HUGE selection of goods at reasonable prices.
I love this store
A place on its own, speaking through its great selection of food and appealing to my upper lower middle class aspirations.
Snacking vegetables were fresh and tasty. Easy to get in and out of the parking lot. Lots of room to park
A little on the pricey side. Produce was good quality. Clean store and there is almost never a wait time to check out, which is quite nice. The meats are always very good quality but I often shop elsewhere just because I can get the same amount for less somewhere else. If things were a bit cheaper I would definitely shop here more often.
Lots of cashiers open on the weekend. Very clean and well organized.
Always clean, friendly staff. Like their weekly sales.
Good selection and prices but long wait times at the checkout.
Pretty good store. Could be quicker with the customer service but it has a wide selection and the best Asian isle in town.
I try to stop in whenever I'm in town. Some things are a bit more pricey than when I'm shopping at home but they have more of a selection on things ????
I know they say "real Canadian" but I didnt see any lumberjacks making love to beavers, while a mass of the world's unwahsed stormed over the border / entrance. .. so is it really Canadian ? Questionable at best
Lots of variety of choice, big place, all sorts of things. The prices are not too bad. The only slight downfall is you have to pack all your groceries yourself.
The bakery made hotdogs buns are nasty. Horrible horrible and only half cooked.
Great ????????
Used to love it. Not so much now...
A little unorganized for the norm but better than average better choice than most places
There is no cell reception in the store. I really believe it's on purpose to stop people from price matching. The food quality here has gone done hill. The store looks better then may other Loblaw locations but for the price they need better quality produce.
Great place for fresh and items at reasonable price
Dairy section filthy. No carts. From end so full of junk could hardly pack groceries. Dont think they want people in store anymore.
Quick stop....love ladies clothes section....will do a big shop next time.
My usual grocery store. Has everything I'm looking for, with friendly staff. Love the longer hours open
They always have what I need and the clothes are very cute
I've been using this store for about 15 years. I prefer them for their green groceries, fruit, meat dairy and sometimes fish. The service is adequate, the aisles are wide and the lighting is not a problem to this migraine sufferer. Prices are decent and President's Choice is often the best option. Parking is well lit. Not camper friendly and close to main arteries.
The store is always dirty and smells really bad. I bought a pair of jeans there and never again. They have a very strong musty smell that will not come out. I couldn't notice the smell in the store, my scent must have been use to the stentch of the store.
Way up there in the space known as GODly Powers and time ???? Thanks Giving You and I much respect to you .... Zen
Parking lot is a bit annoying and they don't have many cashiers. But the self check out is fast and convenient
Love the garden area and great prices as well as good selection
I like it here. They have a lot of stuff that the other stores don't have. The staff are friendly and the prices are right.
personally like this location it kept clean and well orginized had very pleasant experince with managers good priced items better quality than wal mart its Canadian!!
The only drawback here are the lines. Otherwise good deals fresh produce and almost anything else you happen to be looking for. Have to drop a point for only having technical problems on the weekend s when all the registers are supposed to be open??
Empty shelves...getting like the old zellers
Excellent service, fast. Fair price, very good quality, many options vegetarian or vegan
Customer service sucks if you can even find someone who works there. Lines are always long
Good prices and selection. Sometimes run out of select food items.
Really happy with this grocery store. Nice atmosphere and clean, also lots of nice clearance shelves and good selection of 30% off items. Wish they still had 50% but whatever. Staff seems nice and I like the amount of check outs and how if theyre not crazy busy someone helps you bag instead of standing there staring at you like 90% of the grocery stores in Kitchener.
Has everything you are looking for!
Great selection of Joe Fresh clothing and accessories. I thought I had my bill for the tobe I got my grandson for Christmas but obviously misplaced it. The young lady at the service desk was happy to do the exchange for me.
I love there PC points program
My parents had a horrible experience shopping here today. They waited a half hour in a lane that accepted Beer purchases. Watched several people in front of them pay for beer. Had most of the items they were purchasing placed on the conveyor belt lane (lots of items) when they Beer Accepted here sign was removed and the cashier told them they needed to reload their cart and go to another lane to make their purchase. This is insanely poor service and completely rude.
Anyone else notice they are starting to gouge the consumer because of so called shortages????.....that no other store seems to have?. I thought gouging during a crisis was illegal in Canada. So much for ethics. You'd better drop the Canadian from your store name.
I prefer to do most of my grocery shopping at this store in Midland. It has the widest selection with usually competitive prices. They do pricematch if you find a better price elsewhere. Aside from the usual at a grocery store they have a fresh made sushi bar, prepared meals, fresh seafood and butcher, housewares, pharmacy, large organic section, clothing, beer and wine, cooking classes, decorate your own tableware, some electronics and a mobile carrier stand. Things that could be better: I find the produce is not always the freshest, it can be difficult to find some items, their ethnic selections are limited and the aisles are often crowded (both with displays and with people).
Barker lady freaked out because I took one of the free cookies!
Very tired looking building inside and out. Always seems to be very busy and there are some good values to be had if you pay attention to flyers. The person at the checkout was very friendly and rang us through quickly. We don't shop here often, but when we do we pretty much always find what we want at a decent price. If you're into collecting points, don't forget your PC Optimum card.
I buy most of my groceries here, plus my prescriptions. Its a great store.
It is such a complete store. With great deals and most of all, they price match too and PC points.
The staff were doing their best to restock...I managed to buy most of what I needed. It was a little disappointing to see that the hand sanitizer units were both empty and I honestly thought there would have been disenfecting wipes to use on the cart handles etc. I had my own in my purse, though.
Love click and collect.
Service here could be better. Very few cash registers open. Great layout and prices, but shop when you have time.
Its a great place to go shopping for groceries and everything. I even bought a 50" samsung tv from here. The only downside to this store is that when you go outside with your groceries. You go anywhere near a shopping cart holding area and you are stopped by a bum wanting money to buy smokes.
Pros: Good selection, all your general needs and relatively reasonable pricing. Cons: Not many staff around for questions or support. Not happy to see more and more focus around automated check outs. Not isolated to this chain but retail in general is headed this direction. Call me old fashioned but miss the human interaction aspect of shopping and seeing familiar faces of the community. The service side of shopping is sadly eroding. Not a problem for a relatively young person like myself but I see this not being a pleasant for seniors and the non-tech friendly in general.
One of my favourite grocery stores in London. Great prices, nice interior. Starting to get more selection and quality international foods in pantry section ????good variety of organic foods, kitchenware, and daily needs
Typical Superstore, not the best Asian selection but overall ok.
One stop shop and reasonable prices
The best grocery store hands down. Great produce selection and great prices.
Our family shops there a lot and usually a great trip... but not tonight Wednesday June 5th. Tonight I only had cash to buy just one case of coke. As I go to check out I notice only 2 cashes open with at least 6 people in each. The guy next to me sighed and put all his stuff on a vacant til and walked out. I approached the customer service desk to ask if I can buy it there (only one item). She said I had to go to the cash and didn’t want to help. I put the coke back and proceeded to walk out. Passing by the customer service area I seen her again (just standing outside the counter doing nothing)and said “ line up too long I’m leaving”. With absolutely no concern said “have a great day”.
Ok by Superstore standards. A fair amount of empty spots on shelves though. Clean enought and a fair amount of parking spots.
No assistance! Have to find someone if you need something which is not on shelf. Sometimes products shows available online with high quantity which you can order for pickup with $5 extra.
Store is well stocked and has a great layout. The staff is friendly.
I found items I wanted and it wasn't busy.
Too many line ups and my pc offers are always gone when I get there and shop.
Great customer service, and great selection and service. The prices are honest, and many selections of products. Wonderful store and location.
Love it and the people are very helpful when I need help.
Good deals but often sold out of staples like bananas or onions. For example today they were out of: Bananas, yellow onions, jalapeno peppers, chives, mint, chicken breasts and lactose free milk. Those were just the things on my list that they were missing! It doesn't seem unreasonable to have a grocery store stocked on a weekend...
Nice to see so many open check out lines
This place doesn't have a good customer service
Finally a friendly cashier at RCSS. Only looking for a few items, dreading the line up at the till. We encountered a cashier of whom was grateful for her job and treated us as valued.
My favorite place to buy groceries for years, but unfortunately I have to prepare for the parking lot every time I go. I like to go later in the evening because it's less busy, but the homeless are out of control. I am approached by strung out homeless men every time I go. I will load groceries into my vehicle, turn around and they are right in my face. I am not afraid of them in the slightest but other woman that go, especially with young children should be concerned. The security at this place needs to change. When I was there last week there where were a bunch of them sitting inside by the carts harassing everyone in the store.. completely unacceptable. We should feel safe going to get groceries. I understand the store is in a bad location near the injection site, but security needs to step it up.
good selection fair prices just feels empty people wisr
Awesome well organized and yup they have thousands of ice cream flavors to try. and yes Plenty of parking
I’ve been shopping here for years and I usually find everything I need and the points on groceries gives me free items and groceries it all adds up . The isles are wider than most so lots of room to shop when your not rushing
all the time best
Lower end products mixed with brand names. The selections in the produce area were either too large, too small and not what we expected. I know that they cater to the younger students in the area. Not my place to shop.
After having a Turkey Roll go bad, I decided to go to the Superstore to buy the Roast chicken,meal deal. So, 1 toasted chicken, 2 salads,and dinner rolls. After telling the cashier 3 times, it was the meal deal, it was still rung in separately. The receipt looked wrong so I went to customer service. The first thing the lady at customer service said was, well it's very little difference money back. So, my question is, why are the tills ringing in this Roast chicken meal deal Separately?It looks suspicious to the customer, who then has to go to customer service and get them to ring it up on a hand calculator. The lady was snippy on top of it. It's Thanksgiving Day. I didnt need this when I had already heard of two other issues this weekend that were not good. I have basically avoided this store for months because the last time I was there , an older man ran into the back of my car with a cart. We were backing out, so I guess he didn't see us. I'm glad he didn't get hurt .My car still has a paint scratch from the cart. The atmosphere in this particular store has gone from negative to very negative. So, I still get gas at the pumps, but I'm seriouly, thinking it's time to get groceries at another grocery store . It's just not worth going here anymore.
This place is horrible. This particular location is full of entitled customers who don’t share the aisle or even seem to be aware that there is anybody else in the store. The store itself is okay, but since the parking lot is a nightmare and full of people who constantly park in front of the stairs and ramp, it should give you a good idea of what trying to walk around inside is like.
My favourite grocery store! I can price match, get points, and shop for pretty much everything I need all in one place!
Quick and easy,helpful staff,not to expensive
It's very large, has almost anything you need. Clothing is very cheaply made. One of the few new beer retail test stores in the area.
Great prices on most goods, a little short of foods with more "natural" ingredients. Avoiding things like MSG isn't chore. However this is my only mark against them.
Great staff, very friendly. And very covid safe as well.
The other day I was in Superstore and had to get change so that I could get a cart. An employee was able to unlock the cart for me so I didn't have to get change. The same day the cashier was wiping down her station and she had such enthusiasm. I knew she was taking my safety seriously. I left the store knowing I met two great people there.
After waiting in line for an hour and a conversation with customer service...maybe its time to hire some staff and get rid of your self checkouts.
such a Very friendly store with helpful staff that do not discriminate and they a beautiful announcement to make you feel very comfortable with shopping there
Clean lots room to see and good variety of produce and food in general
Yup its a grocery store trying to be a department store!
Friendly knowledgeable staff who know the store well. Good place to shop as prices are competative.
Love it. Wide variety of foods. Good range of clothing and homewares. Catch exceptionally good pricing for clothes when they go on sales.
best place for grocery items,,
Standard superstore! Which means it's much better than the other grocery chains around! Clean bright and everything you need at decent prices. Also fladhfoods! Get the app and thank me later!
Affordable and convenient shopping, employees on the floor are not always helpful.
I was relieved to be able to shop without stress or confusion. The shelves were well stocked and organized, but the best thing was the product matched the purchase. No over charging or reducing volume amount. I truely got what I paid for; that was nice to see.
one stop for everything
A good selection of wine but quite expensive. Not many sales in that aisle. Overall good to shop for groceries. Sometimes the deli department staff can be rather unfriendly.
I went to the store yesterday, for the first time in a year. I was sad to see that the prices went up, in every department. It was no longer any better, in terms of pricing, than most other grocery/pharmacy stores in Victoria. Considering the fact that there can be rather long line ups at the cash, and the customer must bag their own groceries, I don't recommend this store. Prices are definitely better at Walmart's stores.
One of my favorite grocery stores
Terrible, unintuitive layout. Always busy and difficult to navigate. You have to have a loonie if you want a cart, don't even think about looking for a basket instead, there are none in sight. Two stars because they do a good job staffing the checkouts on the weekends. There are MUCH better places in KW for groceries.
If the fresh produce isn't completely out of stock it's usually rotting on the shelves. If you're looking for a deal on meat go here, but don't expect quality. If you're looking for ingredients for an exotic dish however, they have you covered. Most of the the other stores in town are so white washed it becomes a task finding something more than just one brand of hoisin or a bottle of mirin. The only reason this store gets 2 stars is because of their diversity in selection.
The shopping was good but it was very busy the line up was about 20 minutes but it's always easy to find everything
Well stocked and cleaned. Easy to get good fresh groceries.
Best prices and the largest selection around. I love shopping here
PC Express is extremely frustrating at this location. As others have written, it doesn’t matter what time slot you have, how far in advance you order or if your a PC Insider - you WILL get the phone call saying they’re “running behind”. This means you may/or may not get your order at all on the day you scheduled. This has happened at least the last 3 times I’ve ordered in the last 2 months, often with pick up not being until the next day and don’t even get me started on the substitutions and unavailable products (often found by walking into the store myself - on the shelf where they always are). This service is becoming more and more frustrating and my complaints to customer relations have gone unanswered for over 2 weeks. Management or head office: do something to help your staff. Limit the time slots to fit your staffing levels, increase your staff, incentivize them to show up to work. Doing nothing to fix the problem is unacceptable and I’m certain I’m not the only one complaining to them. If you choose not to fix it, Walmart has been seamless and will take over for you.
Although I prefer the super store on Albert st. (It’s smaller), this one is good as well. The best price, just make sure to look at what you’re buying (vegetables and fruits wise) as some of them are not fresh. Other then that love the fact that the PC Card and their products are really nice
While the store was clean and tidy, the check out line was absolutely insane. When I got closer to being checked out I understood why. While the costumers may have been in a hurry, the workers clearly were not. I have never in my life see a row of people with zero drive to help improve speed.
Staff member sneezing and no mask?? Many prices missing from products. Par for the course. Produce marked in price per pound but on the receipt it's priced in kilograms. Notoriously poor industry practice.
Erin is the best cashier plus I can get my hair cut on the way out
Big box store feel, but good prices and unique products. The store is huge, and it can be a little difficult to find what you're looking for if you don't already know your way around. The prices are very competitive, and they often have great loss-leaders in their flyers. There are many cool PC brand products here that you won't find anywhere else in town, like crazy chip flavors. As far as big box grocers go, Superstore is pretty good.
Like most superstores, the prices are fairly good. It's a very large store and offers fairly good selection. However, there have been times that the produce section was not very taken care of, with stuff rotting on the shelf. This was months ago, so maybe the produce is better now. This used to be my main shopping spot until I moved from the area.
Good selections for all grocery needs.
Vast hypermarket. Clean bright atmosphere.
Groceries cheap. Excellent quality. Clean store.
I shop here for competitive price's and the fact they let seniors in for 1st hou of operation. Thank you♥️
Has everything you need but could use some extras like healthier options and more local products. Even an organic toothpaste would be nice.
Love shopping here. You get points that add up fast. I especially love their plants.
Very big and lots of groceries to buy
Large selection. I am always able to get what I want/need
Pretty expensive but they always have a good selection. Once my chicken was rotting tho. It's ok.
Wasn't happy with the pharmacy.
Went to superstore north and they have a blow out sale of comforters and it was gone so fast so we went to this branch they are same compony same store same items who would have thought that their products are not the same price. I thought they can compare prices and level the price and come to think they r the same company same name same store what so ever. That was very sucks to find out. They should be the same price as they r the same store company. Lots of us got disappointed. Oh well
It's really expensive and the food is no better than a no-frills or other value brand
Produce are always fresh and new. Check the flyers for some good deals if you must before shopping and you will get a lot of bang for your buck. Some of the products here (other than food) are overpriced and a rip-off. I bought a towel hanger here for $19. Went to Dollorama found same exact item for $4. Also, I bought a bath rug here for $20. Went to Costco and found the same item for $12. Therefore, I will only do my grocery here other than that I will be buying elsewhere.
Head well my shipping needs. I like the rewards system. Usually head all I'm looking for. The staff is great friendly and helpful
Good grocery store. Produce is always fresh.
Busy place but perhaps pre-weekend shoppers
This was our go to neighbourhood grocer when it was The Great Canadian Superstore but it has been rebranded and has slid downhill. Gripes: 1) dollar to get a cart... who carries cash...especially coins anymore? I asked the customer service for a token to release the cart while I shopped. Response was I can buy one for 2 dollars!!!??? Or I could also buy a shopping bag and get cashback! Really? 2) Check out the milk fridge. Milk dripping from the racks, caked on dried milk sludge on the floor, smells like a cheese factory. I have pointed it out to management 3 times but no change. 3) I continually find items mispriced or with no price. They are constantly rearranging where items are in the store. 4) There is a full serve Beer Store 200 meters across the parking lot which has been there for years but they closed the little wine outlet and wiped out 2 whole aisles of grocery items to put in beer and wine. I'll drive to Sobeys or Zehrs. I am not going in this store again.
This store was well kept. Clean and tidy. Zero complaints. Keep up the good work!
Cheap, but affordable appliances and houseware.
Always a good place to shop, aside from the COVID scares they keep their store clean and in good condition. Can be a bit pricy on some items but you can often find items here that are not available at other grocery stores.
Huge store with great selection. Staff is friendly and knowledgeable. Prices are just a bit high compared to other stores.
Carry a good mix of products. Good for some Asian groceries like frozen udon, leafy vegetables and sauces. The orrder online and pickup option looks like a big time saver.
Good to come shopping late night even by 23:00. Almost every super mart in Vancouver city had been closed already. But price level is slightly higher than other mart like Costco.
Meat is fresh, food is always stocked. Thank you for always being there for us.
It's "super" because it's big, cheap, and has lots of selection, not because it's easy to find things, there's an abundance of helpful stuff, or because they've cultivated a desirable aesthetic to their store. As long as you go in with the right expectations they're nailing it
The only issue today was the lady in front of me not bothering to wear a mask...
Have shopped here for years. While the selection is good, removing the centre aisle forcing you to walk these long aisles is awful. Such inconsideration. There are other shopping options out there in a retail dense area.
Great shopping, lots of variety, in and out possible. Cashiers sometime lacking
Lovely shopping experience, care and compassion ❤
So many vegan options because PC has their own plant-based line now! Best prices in town, huge selection. Our one stop shop.
The staff are very friendly and helpful . I am still getting use to the new layout but change is necessary.
Maybe a little more expensive than the No Frill's, FreshCo's, and Walmart's of the world, but a great place to buy groceries and more. They also have several sales events throughout the year, and as a result I've managed to buy 2x 55"+ 4K Smart TV's in the last year at incredible prices.
It’s a typical superstore, crazy parking lot, but a good store with a huge selection of items. It’s nice that there is a clinic and pharmacy on site for convenience.
Their grocery pick up system if good. Taking a star off cause they're charging fee for it where as others aren't, but they have good options so I begrudgingly pay it. The inside of the store is a different issue. While the store is bright and clean, the layout makes no sense. Unintuitive, grouping odd items beside each other. And the lines. Omg the lines. They always stretch to the back freezers and there's always one or two tills open only. Be prepared to stand in line for a good half hour at least. Probably more. It's a real nightmare if you only need a small handful of things. It basically forces you to take your business elsewhere.
Always find grocery items and more at good prices
Quick in quick out. I enjoy that the self checks are cleaned before another can use them. Thanks
Bought moldy Brie cheese here, brought it back in with a receipt and they offered to exchange it, so I went to pick a new wheel only to discover ALL of their Brie cheeses were moldy! Then they offered me a refund and claimed they were going to take the rest of the Brie off the shelves, but who really knows if they actually did. Beware!
This store just Simply has EVERYTHING..DO I have to say more? lol. I love shopping here. The specials are the best, 10 for $10 is the best. could be anything you will not ever know til you go.
I love groceries, and this place has them.
Cheapest grocery around with the best points program I've used.
Decent prices and not nearly as busy as Costco. It can still definitely be busy on occasion. They have a large selection of fresh and frozen foods and a nicely sized wine section. The employees are very friendly and I have never had a bad experience at this location. Overall great place to shop.
Great selection of goods. Produce I shy. You must go early to have a good selection of veggies.
Good old Superstore always has what I’m looking for lol. It’s usually busy there but not so bad that you have to wait in line ups. ????????????
Despite having some of the best selection, the Prince George store is absolutely unbearable. The store itself is fundamentally a trainwreck in terms of design; narrow aisles and negligible space between checkouts and the rest of the store. A handful of people in the store leads to complete congestion, effectively halting the entire building. I can't walk in without getting rammed by carts or pushed. Parking lot is so full of panhandlers I can barely park. Staff are obstructive and rude to top it off. I haven't been able to leave the store without being downright angry in about two years now. The only holdout I had was they provide the only food my cat will eat. I think I'd rather look online and pay massive shipping rather than set food inside again.
Worst store ever ! not a great place to shop. very unorganized, rude employees. Been there three times and every time I say i'm never going back.Today is it. Was like your cart boy lined me up and hit me. Guess I didn't get out of his way fast enough. Thought I was the customer lol
We come here most weekends for our grocery shopping because the prices are good when they can be verified. However, we find we really need to double check prices of things to make sure they are as they appear. I added a couple examples from within the first few minutes of being in the store this morning. We find this is the trend all the time and often I need to convince the employees that their misleading pricing needs to be addressed. They're losing money as a result.
Great deals on what you need, fast easy checkout, and all the stuff you need.
Very convenient location , love the products and the prices are good , blue menu products are great .....
Always great produce and well organized.
My personal experience with the hot food counter was less than stellar. Guess I'm just used to prepared fresh at other locations.
We get what we need here, it's reasonably priced and we have the PC points card which gets us a full shopping free each year. It's not amazing but it works just fine for us!
I liked that the store appeared well stocked. The produce is much better than expected. This was my first time but I'll be back.
Good variety, easy to navigate, quick cashiers.
Crowded all the time, weird layout, not great on good produce but decent rates on items you like
Best place for fresh produce
Worth going to for the pc points program and selection
Don't shop unless you bring ur own cart. Stupid corporate move ...got a basket and won't be back. What a pain in the ass . .Insert a Loonie for a cart. Haven't heard of a paperless currency have u. Never carry change = going elsewhere to shop.
Good selectio n however not the greatest customer service and product availability is not replenished enough
I normally enjoy shopping at superstore bcuz they have a wide range of different things 2 buy. There's even a doctor's office in the store and a optometrist place near the pharmacy. They have the option 2 purchase your groceries online and have specific parking lots for customers who drive 2 pickup thier groceries that are brought out 2 them when they arrive...I love that when you purchase the club size items in the store that it's cost effective. The cashiers are quite friendly and give off positive vibes... the store made chicken Caesar salads are really yummy
I liked it better before the remodel. It's now has a really terrible junk food maze. You also now need a loonie for carts.
Click and Collect works well. It is best used for standard brands, no-name, Blue Menu, and Presidents Choice. Watch out for more expensive substitutions on meat and on-sale items. Curbside pickup works well.
Great service and customer care during these times
Best place you will get everything oh grocery there. Even the international food section has everything
A good choice for groceries. It has lots of options and variety and decent produce. If find it the midpoint between Zehrs on the one hand and No Frills or Price Cutter which are cheap but have limited choices and poor produce. I shop here twice a month.
Great variety of products and good prices. Staff is also helpful.
Some shelves were empty, not as stocked or as good as other Super Stores we frequently visit.
Good grocery store. Don't use click and collect because the people getting your stuff are lazy and don't get everything for you.
Still my favorite supermarket. I enjoy going there. I get all kinds of the food I like and I have been known to get Christmas shopping done there as well. The washrooms are lovely. Go!
One of the few places left that aren't segregationists.
Great location, operating hours and selection. Helpful staff. In store walk-in clinic.
Typically I stay away from the bigger stores but had to go in to get something. The deals were great and the selection was awesome. Needless to say I was pleasantly surprised. There was security there and they were doing their job well as there was some shady character wandering around trying to hide from them. Regardless, I am convinced that it is a good store to go to.
11/05 @ 8:40pm. Went in with some rotten oranges that I was sure I purchased from this location. I was incorrect, HOWEVER!!!! Katherine in customer service went above and beyond! Instead of getting me to go deal with there competitor she instructed me that she would be happy to exchange these rotten oranges (From Saveonfoods or Costco). She went above and beyond and needed to be recognized. *Hope day and time allows her to be recognized by management*
Best prices and selection in one place. You get PC points and from using my PC MC they have added up very quickly.
????????
I frequently go there to get my groceries and up to this point it is the cheapest grocery store. I save money using my PC master card getting points approx. $20/month buying groceries just for me.
If you ever want to reach this store by phone, just give up now. I've been on hold for 40 minutes, hung up on multiple times, then the phone was answered and simply placed it on the counter. Half the other extensions don't work.
Good stock on groceries but always feel dirty coming out of the store.
Great variety of items, cheap prices, got everything we need for the next few weeks in under an hour.
Sign up for Optimum points. Nothing makes your day like reducing your grocery bill by $100 when you use your points.
Its a place to get practically everything from kitchen stuff that u'd need just think of something,that goes into it then go their and i know it well be their and that goes for the rest of the house and garage plus yard front and back and pool when it comes in season,and once in a while this go cheaper,so i definitely would say its worth going there.and too u the public thanks for reading my throughs of places that i visit once in a while.
Absolutely love the store. Everything I was looking for was th here,always is
Great place to shop! Has everything you could ever need!
Loblaws! A billion in profit and still leaching off the Canadian taxpayer. Find some local producers and shops to spend your money at.
It's Superstore, big and busy with lots of stuff.
Staff are always nice and helpful. I can shop for everything and anything and the prices aren't so obnoxious it's worth shopping elsewhere.
Pretty good, lots of variety
Always good shopping here, friendly and kind staff
Inexpensive products and great selection of products (grocery, bakery, cosmetic, pharmacy, books, toys, clothing) . Watch out for different prices when purchasing single items... multiple quantities has a lower price.
Terrible Pharmacy. Either not having the meds you need (and not informing you) Or outright losing refills that should have been entered on their computers. Incompetent. Go to Costco instead. Way better service and they have more suppliers. Especially Cancer related medications that you rely on.
Always been a fan of these stores. Good mix of food and household items. Poor selection of electronics.
Cheaper prices. The waits are not too long. Good for every week stock up shopping
Great variety
Price matching is great. Always fully stocked with lots of product options
I really prefer Wallmart.lots of selections.
Good store nice selection of food
I don't usually shop at this location, and I found that this Superstore does not have a Organic section. Specifically some non-dairy yogurt, milk, butter, or ice cream options.
My son says its 5 star..best milk shakes according to him
UPDATE MARCH 2021* Greeter with no greeting! No sanitizer at door or clean carts. Message playing over PA stating some are exempt and to be patient and social distance. * Very happy to shop here! Awesome experience AND on a busy Saturday morning so extra kudos. One gentleman was greeting people at the door, another young man was wiping down buggies and yet another pretty lady was wiping down baskets ???????????? All staff/team were friendly and saying hello. Cashier: Lani was efficient, so friendly and caring. Great experience, Thank you for all you do!
All day, anytime! You can get almost anything you want. For Nigerians, they don't stock ata rodo. ????. Go to the African or Asian stores for that
If you like to shop in total chaos....shop here. Nothing wrong with the store or staff...just really busy all the time
WENT IN 6 TIMES FOR SALE ITEM NOT IN SAW THE BUTCHER BRINGING OUT THE STEAKS SAID NOT THE SALE SO ASKED FOR THE MANAGER HE SAID THEY DIDNT ORDER ENOUGH HELLOOOO AGAIN I WASTE SO MUCH MONEY ON GAS FOR A SALE ITEM NOT ANYMORE MY FRIENDS WERE VERY DISAPPOINTED AS WELL AS THE STEAKS WERE FOR A BDAY PARTY TONIGHT I DIDNT COME THROUGH WITH THEM OR THE STORE DIDNT WENT ON MONDAY AS WELL ALL OUT OUT TUE AND NOW WED BUT THE NEW ONES NOT ON SALE NEVER AGAIN...PRODUCT LINE NOT GOOD SALES OF HOME ITEMS NOT IN OUR STORE THE MANAGER NOT CUSTOMER SERVICE ORIENTED WILL NOT HELP ONLY EXCUSES
Love the latest Lactose Free options as I can't use Dairy Free products
My favorite place to shop for home fresh products & very reasonable prices
Not my first choice for shopping.
Nice big store. Clean and well stocked. Would not say fantastic prices but well within the local prices for products. Fruit was slightly higher than our usual shopping outlet
Like every other superstore. Pretty well the cheapest main supermarket in town to shop, always a zoo, parking isn't great... But overall it's what you'd expect from a discount superstore.
Just had to go shopping got what I needed and they got good service here but I advise if u do t want to wait in lines go on the week days because man weekend or super busy
Huge selection and the store always seems quite clean.
An absolute RIP off, gouging people during a pandemic should be crime!
Mask is mandatory but some people are walking in without. The rule is for all so inforce it. Have your staff speak to those who don't wear mask or not properly a d if they refuse kick them out.
Well organized store. Clean with lots of staff. Entry could be improved to allow for better access. Good prices.
not here
Terrible experience. Staff not helpful. Prices okay, but not worth the 28 minute wait in line to get to a till. Will be going to Save On or the Coop where people are friendly and helpful.
I had some difficulty with a gift card I purchased as a Christmas gift. I received assistance from Amber at the customer service desk and she successfully helped me resolve the issue. Her patience, professional and humility was inspiring...hat a great way to develop customer loyalty. Many thanks to Amber for creating such a memorable customer service experience. Real Canadian Superstore is lucky to have her as an employee.
A great selection of most things you'd need.
Click and collect is a great time saver at the end of the week
Great shoe store in here . Malls ok
Great store hate how you have to bag your self. I also dont like how you have to pay for bags considering everything im paying for the bags should be well payed for. And on countless occasions iv seen moldy fruits and vegetables get it figured out and do your damn job
Nice big store. Lots of variety. One stop shopping.
My one-stop shop for all groceries. The new pickup program is great, I love being able to shop online and pick up everything without even walking in the store.
First time here and the shopping was pretty straight forward. Some prices were competitive while others seemed very high. Avocados were almost $7 a bag. Being new to the island, I'm not sure about the prices and how they vary from place to place but that seemed high. Place was very clean and isles were free of clutter and debris. Also looked short on carts too as there was a bit of a line to get one. Staff were knowledgeable, friendly and helpful which made it a bit easier to get around the store. I would definitely come back and shop here again.
Lovely grocery store, excellent selection, price matching etc. Its a complete and utter dead zone for cell/Wi-Fi.
One of the best superstores I've been to. Always stoked up.
This is my go to store, have a variety of items with better quality. The clerks are very friendly and helpful. The online order is awesome and the pickers never made a mistake.
What can I say!
Large selection of produce and other groceries. One stop shopping.
This is my primary grocery shopping store. I like it because it has a really big selection of food, it's connected to PC points and you can price match. Even if something is more expensive here, I can price match it out which saves me a lot of money at times. This grocery store has a lot of food selection from produce to meats to bread to pantry.. They have a natural health section of food which is a good size as well. This store also has a clothing line called Joe Fresh that I havent utilized much yet. They also have products for your home such as TVs, Personal Care products, Home Furniture, Decorations, Appliances etc. This store is literally HUGE and carries almost everything you could need for your home. Beside the grocery portion, there is so much more to look at as well. I didn't rate it a 5 because there are times when the same product I purchased 2 weeks ago, I can't find any more. Something as simple as their brand waterbottles. Also some of their prices are way too expensive and I can never buy those things like their cheese or specialty meats.. but I guess there is a market for that :)
I find my perfect breakfast items. Staffs are very friendly
Best variety in North Simcoe for grocery products. Good pricing and great staff. Some of the fish products are best purchased on specific days to ensure freshness - ask the staff they will tell you when best days to purchase. Salmon for example is typically on Friday from what I was last told - makes sense as getting ready for weekend. Watch the flyer - and they do price match - and do offer Click and Collect - order online before heading to cottage and pick up all ready for you when you get there!
Flash food App is my best friend
I love this place
I love this place because it has everything you need and want.
Decent service
You guys are killing me with the bags at self checkout. One time the employee charged me for less bags than what she gave me and another time I wasn't charged at all. Please bring the bags back to keep a steady flow instead of stressing out your employees and frustrating your customers.
Good selection. They recently renovated and shuffled the location of many of thier products so every time I go there it's like a scavenger hunt. The staff is very helpful.
Boyfriend was happy with the cheap prices of groceries. Not too busy on weekdays. Spacious parking space.
Big. Clean. Has Everything. Is Awesome
Grocery service has improved. Store is huge and spacious...go early to be extra safe. Reliable and well stocked with everything
No carts near the entrance (only small baskets). Loonie is needed for the cart.
Huge turn around a staff that don't seem to know what they're doing and not very friendly
Other than a specialty store, this place has by far the most vegan/gluten free options. While I don't necessarily care for either of those things, I see the value in that.
PC Express order. Got my order to my car, missing a bunch of stuff. Still waiting for my other items 45 minutes later. This happens more than half the time at this store. I use PC Express curbside with Zehrs (another Loblaws company and uses the same systems) and give those stores 5 stars as I usually have no issues at all.
Well priced. Well organized. Great selection. Helpful staff.
My favorite grocery store in town, though that's not saying much. I've been keeping track of prices for my common consumables (deodorant, shampoos, pop, meat, cleaning supplies, etc) and downtown superstore is usually a wide margin cheaper in most things, second only to walmart. I try to avoid other Loblaw's stores, such as "Your Independent Grocer" in Timberlea, as their prices are around 10-15% more despite being the exact same brand's. Downtown Superstore is a no-frills grocery shopping place with a doctors office and a jewelry store inside. Watch out for the flooding parking lot. It happens. A lot.
Bathrooms are often not clean, smelly, and with functioning equipment (sink, or urinal, or toilet, or hand dryer). Cashiers will talk amongst them selfs instead of customers, about what they'll do after work, or about the previous day, etc. either overtop of or behind them. I know they want to move costumers along as fast as they can, but when I bag up my groceries it'd be nice not to have my fruit and bread crushed against the end of the belt and other groceries.
Love the store, but please update the location on Google Maps! Right now it shows in the middle of nowhere in Prince of Wales, near Sunrise. I have submitted an edit many times, but Google keeps ignoring it.
Good selection! Prices are ok.
Happy with the selection and variety of items available. Excellent location for shopping. Large parking lot. Fair reasonable prices. Love the pc points card system. Some staff Could try to be a bit more friendly.
Everything you need!
Lots of great sales, but don't expect much produce on Sunday evenings.. best to wait for Monday.
Did their PC express pick up. Everything went well and will gladly go again.
Clean and good produce, easy to find things and great prices
The entrance and the exit is wrong...After we pay on the cashier, what's on the left side of the store we must go on the right side of the store to exit and interact with people who come from the left to go inside to the store...so stupid ????
Over the past year I have seen attention paid to keeping the produce fresh. I now shop here 100%.
Great selection of merchandise and great hours. I haven't been enjoying it as much since the redesign can't find what I need so easily.
Best superstore yet! Super clean! Great selection in this store. Customer service was very helpful and friendly. The produce was super fresh! I will be back!
Pretty average grocery store. Staff aren't helpful at all. Had several problems with the staff not understanding/speaking very much English and it's been hard to get proper help. The store it self is adequately clean. Lot of stuff in the wrong place and sometimes can be messy in some areas. Just a nothing thing the staff should be focused on. The one good thing is that the store has great prices. So it equals out a bit. Its not a great store, but it's not awful either.
It is a very good place for a food store here in Canada because I think it needs a 5 star ⭐⭐⭐⭐⭐
Always a great selection of product, many incentives to earn points using your pc optimum card. As well as many free products when spending the minimum purchase amount.
I enjoy shopping here, no complaints there. Just that everytime I am leaving the store, the same man follows me asking for change each and everytime I'm there. As much as I feel the need to give, I dont want to enable, but I also dont like to be spotted and followed to my vehicle for my money.
You can find whatever you need in this store. Lots of different selections. The store is very well lit and clean. There's a lotto centre, hair salon and insurance place inside the store. Cashiers are very nice and skillful at what they do. Aisles are wide so you don't constantly bump into other people.
Amazed at how many more choices this grocery store has than Walmart or thriftys. While something's are way more pricey, I do appreciate the cheaper items. It's like a mini Costco. Baby- Kids clothes, ladies and men's, pet supplies, wine, food, bedding/house etc. Definitely recommend. I don't like how you have to pay for a cart, yes you get $ back. But for people who do not carry change especially during Covid, it's hard.
Good prices. All in one place shopping with pharmacy, housewares, clothing, deli, bakery, butcher, sushi, prepared meals and groceries. Large organic food selection plus a wine store.
Good selection and well stocked. Prices seem pretty high compared to other stores for the same product but sales items are reasonable
We to the dental office ???? came out with no pain and a big smile ????
Decided to try the online grocery pick up feature. Was a little scared but went in to clarify how it worked and the staff at the customer service desk were so nice! It’s such a breath of fresh air to be greeted with a smile. Special shout out to Ida in the grocery pick up department. Great, great customer service. She put all of my questions to bed. Great location!
Groceries, fruits and Bakeries are fresh with low price.
One stop everything.
Produce isn't great but the rest is good. Best deal on half & half in town
Convenient and overall a great place to shop. All cashiers were open but sometimes hard to find help on the floor.
Very good setup for check out and plenty of cleaning supplies for buggy and hand cleaning Just great
Always fully stocked and has very polite employees. Clean and great prices on most things.
#1 Real Canadian merchandise. Support Canadian Local Retailers....
Good stock on most stuff
Super friendly staff, and absolutely gigantic selection. every Asian desert you cant think of, really awesome place and will almost always have what you need. Tho, there is a weird process for packing your stuffs at the end you will find out when you go there
Bring cash. It costs a dollar to use their carts. Maybe lots of theft in the area
Ordering online and picking up groceries is fantastic. Love not having to go into the store itself. Staff is usually helpful and not too grumpy. Once inside the layout is fairly straight forward but some things can be difficult to find. They no longer have an electronics section.
Typical RC Superstore. Clean. Nice staff. Little bit disappointed they were out of potato salad but hey that's life.
Nice shopping experience. Clean. Good and varied selection. Parking lot is a little crazy and crowded most times.
Almost always can find what you are looking for. Good Covid protocols are in place.
Affordable and have a wide selection of more obscyre products, especially in their grocery section.
Very clean and the staff are very helpful and friendly.
Probably the best grocery shop in the area, but just expect basic items (e.g. there's no fancy cheese section or anything). The staff are friendly and the prices are competitive. Lots of other services, such as a gym, dry cleaning, optometrist, etc. conveniently on site. If you arrive too early the produce stands may not be fully stocked yet.
You will get almost everything with great price and with price match benefits, they also have good list of wine and beer, grocery from various world parts like japan chine, india and so on so people can try their home products there.
Best produce in the city, hands down. The quality and selection of the fruits and veg here is the benchmark for the rest of this city. Huge store with lots of stuff, loads of parking and many cashier's (usually) to keep things flowing. If you don't deal well with crowds, go to Independent in Clearview.
Friendly staff, got what I needed.
The item everday full no outstock the employees they reday eveything
I hate how you sometimes get staff or security or loss prevention people following people around.
Love this Superstore! For my groceries I shop there 90%. Other 10% at Costco as it's difficult to shop there because it's too busy and I don't always need a huge pack of everything. Superstores only competition is Costco in my opinion. Although I chose to go to Superstore more often for my daily groceries and stuff. I love self check outs at Superstore. They also have a lot of cashiers open when busy. Great selection of grocery products, awesome home decoration, seasonal, bedding and toys. Way to go to the manager of this particular location. He or she are doing an amazing job managing such a big shop. The store is getting better and better ever day. I had concerns of them not having organic milk at certain times (not recently, couple or more years ago) They fixed it! Now they always have it in stock. And in general their shelves are always full, never out of stock! Way to go!
Grocery store and more, good place to shop
Social distancing impossible. I had to leave this store because the check out was organized in a way that made it impossible to keep even an arm's length distance from other shoppers. When I raised this issue with customer service they said that it was my responsibility to socially distance from other shoppers and that the store had no responsibility for creating a situation in which shoppers could not obey this public health guideline. They advised me to get used to things being back to normal.
Lots of handicap signed people think it's ok to park in the expectant mothers spot, when there are specific signs for a reason. Just as much as you deserve your spot, don't take ours/theirs! *Superstore may need to add more spots for handicap parking/expectant mothers*
Fantastic store
It was a simple layout, which I liked, but my only concern is the fact that you need to surrender a dollar to use a cart. Not everyone is going to have a dollar coin to feed the beast and if someone has a large list of groceries to get, the idea of carrying it in a basket or by hand instead of in a cart is upsetting.
Staff need to walk the customer to the product not just tell them the wrong aisle.
Was fast and helpful for what I was looking for
Love this super store location :) shop here often.
Next to Costco, it is the best price wise. One stop shop where you can buy groceries, clothes, kitchenware, linens, etc. In house bakery, pharmacy, deli. There is even a gas station and garden centre. Prices are better than most chain supermarkets. Lots of parking. Very clean.
Lineups have gotten progressively longer, and despite trying to push people through automatic tellers its not improving when they have half the tills shut down. Dropped off a prescription at the pharmacy today, was told approximately a 1hr wait. No problem, had other errands. 2.5hrs later it still was not filled. I travel an hour to come into town, and don't have the time to wait additional hours past scheduled times. I will be moving my families prescriptions to another pharmacy, and will gladly pay a little more for my groceries to get some semblance of service and speed.
There’s no staff to ask for help when you can’t find something.
Ok... pick up is a little slow at times.
Has great clothes occasionally, and pretty good prices on boxed and canned items.
Our go-to grocery store, especially since we started using the PC points for groceries, gas stations and Shoppers Deug Mart! We also love online shopping! Superstore has developed a lot over the last few years and we are thankful for the convenience it provides
Nothing beats coming an hour early for ps5. Just to see a massive family of 22 there to scalp every single one
Best place for quick food. And a very large store.. would be good if they consider their pricing a little. Maintaining such a big store really well. Koodo's to everyone working there. ????
Liked the convenience of the store to my location.easy bus ride and inexpensive.
Great service!
shopping at this Superstore for as long as I can remember. Although the price of meat has gone up immensely I do believe that's from the pandemic and not a direct reflection of the store itself. One stop shop for anything you may need.
We stopped here to grab sandwiches for lunch on the way to my daughters soccer game. The already prepped food was awesome and a decent price. When we went to pay we wanted to use some of our points and the clerk at the self checkout had no idea how to do it. The reason we went there in the first place was to redeem points since we spent so much on the trip already
I'm a one-stop-shop kind of person and they have great prices.
Been shopping here for 2 years never had a problem! Very friendly staff
Not to busy...well staffed. Good service.
Great service and super friendly and helpful , they have good deals
The atmosphere in the workplace seems like everyone wants to kill themselves but they have good, cheap produce, so, you know, small wins and all that.
I love the gift with a purchase they have every week, perfect for our grocery shopping
I've seen lots of reviews complaining about the carts. Let's review why, Loblaws has decided to charge $1 for the use of a cart. They did this so customers wouldn't leave them randomly in the parking lot and they wouldn't be stolen. Besides, you can get your dollar back. If you used your incompetent brains, you would know that the carts connect using a little key chain. If you shove the key chain into the back of the handle your loonie will pop out and you can retrieve it. Or if you are smart like my mother, you can purchase a "replacement" coin that isn't expensive. It is reusable and I don't know if any of you are taking your coin out when you are finished shopping, but if you remember to do so, you save your hard earned coin. Don't be lazy, it is not that difficult. But the store is great, I've been shopping here for years and so has my mother. It's great when you need literally anything but power tools and hardware stuff but it's in a convenient location and the staff has always been kind and helpful.
Good quality foods. They have a lot of organic and natural options. Good prices too and they price match.
I love the RCSS, the prices at times not so much. I wish when there were sales it was based on one product, not having to buy multiples. I liked the old layout of isles vs the one they have now.
I enjoy shopping there. The points are fantastic. I always buy my items there on sale. Plus bulk items on sale. The employees are excellent. The people I met shopping there are nice to talk to. Made alot of friends there. Andre Motuz OLD Eagle Eyes Metis Elder
Great place but expect to wait in line awhile lol.
Hate this place but mans gotta eat
Excellent place to go shop very helpful people
Good store but i wish they'd do away with those looney deposit slots for their shopping carts. Most people no longer carry cash. At least have a fast solution for change by the front door that doesn't include waiting a line up.
Line ups were long on a weekday and the only express line developed issues that it took 3 cachiers to resolve leaving the whole line complaining and the staff giving stares instead of opening a different lane to keep the flow moving. After 10 minutes of watching from the back of the line I left without my goods.
Cheaper than other Loblaws stores, with a far better imports section. Only reason it's 4 and not 5 is that when buying click and collect, produce can be a bit iffy.
Good food good prices
Not to bad staff was friendly and helpful
Expensive, crowded! I used to come here often because I could get cash at the bank machine with my PC membership and gas was cheaper too at the Superstore gas pumps. Now it costs money to use the cash machine at the Superstore and the Mobil station is competing with Esso and Shell as to who has the most expensive gas in town!! Now it's easier to use Freshco because my bank is next door, the produce is just as good and cheaper the Beerstore is nearby and I get my gas at Pioneer!! Disappointed!!
Large variety of products, lots of fresh produce at a very decent price. Very large and spacious store. Lots of parking available.
Always find what I need, in this grocery store. Selection of natural foods, is greatly appreciated.
Today (Wednesday) there was lots of produce that was not fresh. Some were going moldy. Although they always have excellent deal on bottled water and staff at the meat counter is always super helpful.
Good prices and the meat prices are the best when your on a budget. No other store carry's bundle meat at that prices. If you look at Walmark they don't come close. So next stock up on deals.
Good people, good laughs and good experiences
Great selection of food, prices can be a little steep, but food is fresh and they have groceries that other stores don't. Line up to check out was long but was put through quick and safely.
Great deals if you read the Flyers. Lots of selection. Even have wine selections
Most things are expensive compared to Walmart (exact same brands/products). But it's a good Canadian store(owned by the Price Fixing criminal family ????).
Everything in one place for fair price.
I love the very fresh produce and fruit. Very well stocked store with a big variety!! It is my Go To Store!!
Lots of great employees, clean store, great prices
The number one place to do all my shopping in one spot they have a huge variety of household items food, clothes and much more.Plus I collect optimum points and earn money for my next purchase just by shopping and using my optimum card and if you like to save and get amazing deals on everything in the store then I suggest you try the Superstore and they are very strict on social distancing and face masks on in the store upon entry....They also have P.C. banking right in the store which ties into more optimum points for you to earn.
Always a a pleasure to go there as they have a huge variety
Great for just general shopping without only looking for sales can get busy during certian days and hours but i still find stuff i need in stock on the shelf, has a great selection and arangment, only gripe is the illegal parkers in the fire lane
A good place to shop. But Asian section always looks empty????
Great store! Lots of selection.
Had good customer service and the food is delicious ????
Good rates on products
Great place to shop.
Everything is almost doubled since 2020.
I like this store, as it's huge and has a good assortment of foods and non-food items. You would often find prices here to be lower than in other grocery stores. The only downside is to remember to bring a loonie if you need a cart.
Huge, everything you can imagine in store. Good prices. Parking can be tough - very busy lot.
On my way home...always seems to be there
Nice store. Sells good food. I would recommend their bread.
This is my go to general shopping place. Staff is friendly & helpful. The prices are comparable.
Good selection of food, the layout of the store changed recently so it's a bit of a maze to get thru. Love the self checkout
You will find everything you need
Good value on certain items. Need to price compare with the other large grocers. No name and bulk items have good value.
Good stuff, nice place. Self checkout machines (which is very convenient when you buy just some items).
Was very fresh and clean looking with new ideas and plenty of specials and everyday low prices a variety of new assortments of items with knowledgeable and friendly staff courtesy is a place that you wish was in every city for everyone to enjoy..
A good grocery store for almost everything you need. From good quality brand names to the no name/ other brands. The PC point system is great too as it updates itself automatically to what you buy and you can use it at other stores as well. Overall a good store to shop at.
Staff is typically rude. However had a young male staff member in self checkout help us today it was actually quite helpful and polite unlike some of the older women you get there who's your thing they are better than everyone
Beautiful store Beautiful customer service
Big and open has everything and supervised at door:)
Only 1 employee to handle self serve. Busy on weekends. Very few canadian produce. Shopping carts are very bad.
I like shopping here. Dislike that you went from 50% off expiring items to 30% off.
Terrible service. More than one customer service person told me a tv was in stock. I confirmed with more than one since I was coming from out of town. Got there and no TV. Spoke to manager (name starts with F) and he talked to customer service who said they didn't talk to anyone about a jvc TV. So disappointing that they would lie about it too. Did not attempt to make right
Great one stop shop, this store has everything you need in one stop. In down town Fort McMurray Alberta
They have a variety of delicious baked goods and fresh green vegetables as compared to other stores and good deals too.
This is the second time I've bought groceries through the flash food app for this location and they've "given away my order to someone else". I ordered pork ribs through the app for $19.92, went to pick them up and they were conveniently not in the locker. Went to the meat section and sure enough, they had the same package ribs with the exact same best before date and with the exact same price listed in the flashfood app just with a 30% off sticker but instead of putting it in the locker and giving it to me at the price I originally paid, they purposely leave items on the floor and throw on a 30% off sticker since the app offers a much lower price. Won't be back to this location ever again!
Pretty much guaranteed to have what you're after if it isn't super specific. I've used their butcher shop a number of times and found the staff super helpful. They've got self-checkout and a decent beer and cider selection (mostly unrefrigerated I believe). I believe you can order online as well and drive over to pick up your groceries delivered right to one of the designated parking spaces.
Great service and great people
Always have many options for all people all over the world
Parking lot is always flooded in springtime Usually crowded Long lineups, self checkout always requires assistance and does not accept cash, Produce /fruit is NOT fresh , summertime birds in rafters of store pose a health risk, seafood dept.is questionable Meat poor quality. Continuously relocating products.! Isles blocked with stock, Tip:Avoid garden shop! all flowers, plants, Christmas wreaths,trees I've purchased have extremely short lifespan & don't bloom with proper care Staff/management is not customer-orientedI.In general : nclean/untidy, high priced poor quality products. Security guards have proved themselves useless. Cashiers have given back incorrect change several times. On one occasion I had caught $15 over charged and then didn't even receive an apology. Bakery department proves to be a mystery as I have never once enjoyed the odor of freshly baked goodies,urchased a Frozen cheesecake t was freezer burned. Bathrooms ignored/ unstocked , shopping baskets filthy,, entrance carpets soaking wet in winter, etc........Tip: take advantage of any freebies they offe.Placed right next to the cash register is a daily special item. If she does not offer it to you, you're entitled it for free. & spend over $200 you're entitled to a free product that you must pick up by the cust servi counter before you leave store i (f you remember) I've received patio furniture hair products meat products.
My only wish is that there were more plant based meat alternatives. I see a variety of them in ads, but not so much in-store.
Very Nice Place to SHOP For grocery
Best place to get all your house needs in one place. Quality is up to the point.
I’m an avid click and collector, but very disappointed in the missing items. One time $100 worth and tonight $26 both times with the same young girl. Very frustrating when you live 40 minutes and they tell you to drive back and grab it. Spend more in gas money.
Lots of selection
The Deli needs to really work on there communication between the young man and two older ladies work this morning around 9/930. There were two older ladies completely ignoring us and had NO communication as to let us, the customers that pay there wage, know that someone would be there to help us in a bit. Instead the young man had to walk over from the otherside of the deli after looking at both older women that were ignoring us. He came over to help us but had to wait for one of the women took the meat and did her work that had NOTHING to do with helping customers service or to help speed up the process at all. I am NOT impressed at all. A negative score would have been better for the deli this morning. The one star goes to the young man that helped us and not the two older ladies
Good to shop when they have deals
3 of 11 checkouts open at 11:15
Never any carts inside leaving me to drag my toddler around the parking lot looking for a cart. Usually in the wind and snow blowing. I have heard 3 times the excuse from customer service that the "guy didn't show up to work today." Enough with the blame game and get it together superstore.
Decent store, good parking, not as crazy as the ones in Surrey.
Love this store! 8 out of 10 times I always find what I am looking for. Love the fact that they price match.
Great and quick staff, plus they have 10% off Tuesdays for students which is a life saver when you are a broke college kid.
Every product r very chief rate,and all brand.avelable in Real Canadian Superstore, very clean, and very good Ground staff,
Good selection and prices
Clean and well stocked store. Great Customer service by the self checkout lady whom guided Me through my first self checkout experience.
They need to stock more items, like they were out of 1/3 of the items I went there for. Good prices though!
Love the superstore they have everything you need and alot more
This is my favourite place to shop. Lots of selection especially if you need gluten free options, or want vegan. I just wish they had a store near the Summerside area.
Great place to buy groceries lots of cheap items..love the pc.points system
Prices are high. Line-ups are almost always long. For a "superstore" they limit their price matching to about 5 other stores. Also, the shopping carts are seldom collected from the parking lot, and there have been times when there were NO carts inside.
Ok, people were wearing masks. Lineups were relatively short. Low stock of certain items. Still awaiting a call back from Superstore for over 2 months, when promised within a few days. Third time no call back. Poor customer service. Online ordering is horrible because of long wait times and missing items that my wife went into the store and found on the shelves! Walmart grocery is free for pickups, quick service and substitutions are with higher cost product at price of no name, if this what you ordered. Love Walmart grocery!
Good prices. Not much better in the city.
It's just too darn big for me to find what I need in short order.
My usual place to buy groceries. Go there after 8 and its empty and quite
I really enjoy shopping here! One cashier named Min was super helpful, along with Braedon in produce. I come here often and have never had a negative experience. The lines can be a bit long, so I normally go through self-checkout (it's usually faster). Nicely priced items!
Best place to shop in the valley.
Everything a human being needs can be found in this place. A truely SUPER store. Very organized as well
Very good pricing and they got price matching so get to it start shopping at all canadian superstore.
They should make sure all their sale prices match with the price at the til, and take all point signs down, as soon as the promotion is over, or have to add those points to your pc optimum card so a person doesn't buy a product thinking they'll get points when in fact it's no longer valid.
I get things with affordable price
Parking is a major problem. Staff is friendly. Good prices.
They got all your grociery needs
The best ???? ????
Great selection. Excellent quality of produce . Highly recommend this place. Absolutely love shopping here. ????????
Super simple and easy place to get your groceries. They pretty much have everything you need. The coolest feature here is that they have the shopping online. We ordered everything online and within a couple hours our groceries were ready to pickup! We didn't even have to go into the store! Amazing!
Good selection. Produce is very good. Prices are reasonable.
Lots of variety in exotic and imported foods at reasonable cost.
They do not water thier plants. The plants are outside in the sun all day, and no one waters them. But they are charging full price in August. Ridiculous
One of the best superstores that we have been to. Much better than the outlet at Metrotown. The layout and product placement within the store can be a bit confusing - especially for those who are used to the other outlets. We frequently go to this store - even if it a 20 minute drive from our place because we get to shop in peace without worrying about social distancing (as we are certain that no one will bump into us). Because of the location of the store, it never gets too busy. Ample car parking space in the front is yet another good thing about this place. But they need to do something about brazen theft - I have seen people come and pick up the flower pots kept outside the store. Once I saw a guy taking and hiding at least five plus flower pots - he was hiding them beside building.
I find myself coming here all kinds of random things... The produce here isn't the best in town, but it's by far the best place for groceries in Prince George. Although I like going to Costco, its fluctuating inventory means that I can never count on the store having what I need at any given time.
Store is great. Well stocked. Cashier too busy chatting to do her job. Bathrooms are a DISASTER! Absolutely filthy and really: put in new toilet paper holders!! Ridiculous
Love superstore. Everything is well stocked and there are always a great selection of fresh vegetables and herbs. They usually have the chocolate milk I want, which is 1/2 sugar and lactose free and always seems to be sold out at Walmart. Love that it’s open until 11pm every night! So very convenient. It’s neat and had fresh meat as well. Love the organic/natural aisle. Well done superstore and keep up the good work!
Good place to shop, large selection of grocery items.
Awesome store everything you'll need
Don't ever stop in after work! It's a zoo at the checkout. No cashiere and very slow. Only one beer lane today. So if ur in a rush ur better off to go to Sobeys!
They don't sell beer ????!!
This is where I primarily do my grocery shopping. Great deals and hours that accommodate people who work late.
Great supermarket, you find everything you need
my husband and i have been using the grocery pickup service for about a year and a half and use to love it. in the past six months though, it’s gone downhill steadily. many times items are not found for my order, but i’ll go into the store after we have our order delivered to our car and i will find every single item that they weren’t able to pick. this has happened about a dozen times in the past 6 months. starting last night this has been THEE worst experience i’ve ever had with this store ever. i ordered groceries for pickup between 7 and 8 for last night. When we arrived the person said we could wait but it was going to take a long time because they were behind. A half hour later i called back and they said they had to push me to tomorrow night (tonight) and promised to give us 25,000 points. so tonight it was 715 when we arrived, it took us 5 minutes to get through to someone, there were 10 people ahead of us, meaning they had not given us priority even though they pushed our order ahead 24 hours. no one came to our car in the first 45 minutes. we went inside and waited for them to find our order which took 30 minutes. A couple of the employees were laughing about how they couldn’t find our order. Then they brought out a couple of bags and charged us $83 and there were several items missing totaling $20. when we brought this to the employees attention they were unable to refund our money, but offered us $15 in points (and we never received the 25,000 points offered to us the night before.) After over an hour of our time lost, my husband and i decided to cut our losses and just go home. We use to spend $600-$800 a month at superstore but this was a horrible humiliating experience and we are never going to return.
This is a big store where you can just about get anything. They have the best prices in town. All of their cashiers are very pleasant. They also price match so you don't have to drive all over town picking up deals.
I tried pcexpress for the first time. Almost half of the items were allegedly not available.... So I had to go back into the store and shop for those exact items myself. Found all items that were allegedly unavailable. The store itself was good so giving 3 stars. I just wouldn't recommend their express service.
Generally a good store, lots of products at good prices. Lost a star due to the poor quality “fresh meals” section. I bought a small tray of sushi today (11am) for $15 and it’s clearly a day or two old. Best before says tomorrow so I assumed it was made today. Sushi should be discounted later in the day and/or discarded if not sold by end of day imo.
Amazing value for money.. i would still like to see more variety of international food... Like i didn't find atta and Indian veriety of rice...
It's a pretty good store, the sales and prices are great. And now that they have organic fruit it's even better !
Nicest people work here - always helpful and cheerful!
Great selection of Asian foods.
I decided to explore the Lougheed highway a little bit more in detail and started documenting it whilst at it. I thought this might be interesting for people to be able to gauge pricing and products comparatively to other stores. …
Always a great selection.
Great selections and prices
Wow, what an amazing store. Huge, bright, clean, and friendly staff. I got a jacket for Christmas from Joe Fresh but my Mother in Law lost the receipt. They very nicely exchanged it for the right fit with no hassles. Huge produce section, pharmacy on location, and massive parking lot. ONLY downside is you bag your own stuff but the money you save is well worth the extra few minutes.
The only complaint I have is there seems to be no limit to customers allowed in the store during "peak" hours. Everything is typically in stock and I don't usually have to substitute.
Big store, decent layout, attached to the mall
Too many times I've experienced long lines at the cashier's check out, because there are only two or three cashiers working. Need more cashiers to speed up our check outs. We don't have time to wait half an hour in the line ups. We have …
Always excellent service from the floor staff to the wine rack and everything in between. Super.
Best place for one stop grocery shopping and it also has an international world foods isle for those hard to get exotic ingredients.
Not sure why it's super. They've changed everything and now I don't know where anything is.
Had everything I needed and was checked out in a timely manner. Friendly knowledgeable staff.
No social distancing, people don't care.
Curbside pick-up is so easy. I may never go in a grocery store again :-)
I love this super store!!! It's SO big!!They have everything there!!! From the Joe Fresh clothing line, to birthday party supplies, to Bluetooth speakers and any and every grocery you could want!! It's usually pretty busy, but so large that it's never creamed for space!! I really enjoy shopping here!! :)
Walk in clinic makes this location a super spot. So convenient. Ptbo needs more Doctors.
Great place to buy the groceries
Lots of great food and healthy organics. But like most stores , products are sometimes over packaged. I don't buy prepared foods. Their produce , meat and fish are great
Great prices, little line at night !!
Great store Clean but today obviously busy so no carts were there I love the meals to go Once i have a regular sized fridge i want the tacos to go It is expensive but a lovely treat for holidays and the odd weekend
Love this store, plus I am huge fan of the purchase and park:)
Big store but feels crowded due to the bad layout. Too busy during the week. Everything is more expensive than what I find in Hamilton. Parking is OK and staff are friendly. Easy self-checkout area. I won't be returning.
Many non-commited staff and a long line to cash out.
Positive and very helpful staff!
I love this store but from time to time some top brass hands some BS down and simply wow. Have a look at the over limit price and if you pay by cash they round up. Now I brought this to the manager's attention and she said the over limit price was wrong. Even though the cost of this butter has been $4.00 for the last months and I bought some at least 3 times.. soo what they jack the price just before the sale to make it look like it is on sale ?? Come on Superstore top brass this is not cool.
Their canned goods and frozen goods are great value. Their fruit and veggies are good for maybe a couple days when they come home.
Good store to find all you need. Quick at the tills.
Did Las minute shopping on Christmas Eve the manager let us in 5 minutes before closing and they had what we needed thank you
I was shopping with a friend. At the end, I was finishing a transaction at the hairdresser while my friend was waiting with our cart full of purchases near the entry. A lady came up to my friend and attempted to take our cart. She was quite adamant it was her cart! Meanwhile our coats and my phone were in there. My friend was just about to scream for security when the lady finally gave up and walked away.
Fast and friendly
Second best grocery store in Prince Albert... I really miss Sobeys.
Had a COVID incident at this store where a customer, not wearing a mask, not social distancing, deliberately coughed on me. Reported to Customer Service, they said they couldn't do anything. Emailed head office 3 times. No response (it's been 3 weeks). I saw in the news, 4 days later the same customer, had spit on an employee at another store! Perhaps if Superstore had taken this concern seriously, this individual wouldn't have continued his dangerous behaviour. Also witnessed customers pulling their masks down under their chin, leaning over customer service desk to talk to staff. Staff do not have adequate PPE to keep them safe. I would avoid this store during the pandemic, as they don't keep their employees or customers safe enough. Not surprisingly there have been COVID cases at this store.
For the first time in months, I got my favorite malt drink here. The Gateway outlet seem not to sell those anymore.
Scheduled a grocery pickup between 7-9. Arrived at 710, told it would be up to 20 minute wait and they were already picking them, offered a $10 gift card. 8:40 finally received groceries. Awful experience. Asked the woman working if they were short staffed: "sort of". You are or you aren't. I'd have got my own groceries if they had been honest at 710, then at 740 and 8 pm. Very frustrating.
Great place for groceries
Superstore ranks on the lower end of the grocery pricing spectrum - meaning you'll get the same stuff for less money. In some cases, the difference can be pretty dramatic compared to places like Safeway for example. However this comes at the cost of convenience, as they do not pack your groceries into bags for you, and recent remodelling has moved products into seemingly random locations throughout the store. They also removed the central aisle meaning you'll be walking twice as far to get from one aisle to the next, and you'll probably have to walk down every aisle the first 100+ times you shop here (until you can remember where stuff is anyway) The store gets EXTREMELY busy during the day on the weekends, so if you can instead shop at night (open to 11 basically every night of the week) or during business hours, you'll find waiting in line to be much less time consuming. They also offer online shopping, however I've never used it and so cannot comment.
Almost every single item I bought was either moldy or just a plain disgrace. The cream I bought for my coffee was not expired but came out chunky ! The milk I bought was the same. The bread I bought was actually damp and moldy ???? I bought a Case of Pepsi and it was moldy and one of the Pepsi cans inside of it was leaking everywhere. Please go somewhere else this place does not take care of there products properly!!!
Store needs to be cleaned more often.
This is the best grocery store in town , better than Walmart as The store is accepting the diversity of Canada and making products available for every culture from European to middle eastern to asians including Indians to Philippines and …
They always have better prices vs competitor. Wide selection of products. This store has long hours of operation and it is absolutely appreciated. They always have enough inventory. Been shopping at this store for almost five years and always have had great experience.
Wide variety of products and proper sanitization procedures are followed. They are trying their best to stop the spread of Covid-19.
The store is always clean, and the produce well stocked up. I like shopping here
Produce isn't great... customer service is fantastic though
Good value for your money.
Good store, competitive prices. . downside is the long lines. . good till workers ????????
Despite the unfortunate and significant(!) loss of many ethnic foods, Superstore remains one of our favourite one stop grocery shops!
Calm big and contented environment. Spacious for family with kids to shop around anything fresh
Cashier was friendly. Not too busy. Shelves needed restocking.
Nnn
Always have everything we need
NIce store, but annoying when trying to look up deals on your phone. It's built like a bunker and has no service.
I love superstore always a great variety and in store specials. The pc points help as well
Too large, big box with big price tags. Too many options for my liking, just looking for groceries and some Summer backyard things to spend our PC points on. Garden centre was lacking and in store was the same, only higher prices. No hoses, only 3 garden furniture sets. Was going to get some Fruitsation freezies but $3 more than my grocery store!?!? Guess I'll have to check an actual Zehrs to spend my points. We come here once every couple years but rarely leave satisfied.
Easy to maneuver. Always has everything I need.
Live crabs are served here, and just recently certain categories of sea/ocean crustaceans have been found to feel certain feelings such as joy, frustration, and even love. It has even been noted by many major governments who have even gone as far to ban the live sale of them.
Amazing selection
It's always so busy.
Meh. It’s a grocery store.
Went on a Sunday evening so stock was kind of low, but other than that no complaints. Staff was friendly, store was clean.
went in to get insurance for our trailer after the insurance place on hart closed at 5:30. definitely will go back. the lady was very friendly and helped get a lower price than what we anticipated.
Fantastic place! Way better than save on foods and other stores. Great value, high quality, and lower prices vs competition. Not to mention the customer service. I would highly recommend shopping from here for your everyday needs, LOTS of selections to choose from. I would check availability before coming though. Would definitely recommend.
Great customer service
My favourite shopping store in Grande Prairie Friendly staff and fresh produce.
Good
I don’t like the layout of Real Canadian Superstore, they should standardize it to same as Loblaws. Besides that this is a decent store. Huge parking lot, clean inside, and friendly staff.
Get variety of product versus competitor stores but it's like a prison. No calls in or out. No data. Everyone looks like they are being held against their will. The checkouts are terribly slow but this is due to a lot of coupons and points card users. Smart shoppers with too much free time making life difficult for the rest of us.
Superstore is my default place to get groceries that Costco doesn't carry. When getting compared to Costco, superstore falls short in consistent quality. The store is also a little stocker challenged too! Often times box cutters have sliced through your package, items in in the wrong place specifically vegetables that are similar, and things are often faced backwards (French side out), mostly in the beans and canned goods sections.
Friendly staff and fair prices on most items. Grocery pick up has been hit or miss. Always fix any issues, but there are rare occasions some items are near or even past expiry.
Tried the onl8ne PC express shopping. Some glitches with placing the order but other than those easy to use and quick and friendly service at pick up. Definitely worth the $5 fee.
Good shoping but little crowded if u ask me
Clean and helpful. To after 7 pm for the best shopping experience.
First real time grocery shopping in here and couldnt find anything. It was quite confusing. But the staff was awesome, and great variety to choose from.
I like Superstore because they make you think for yourself. Better bring some bags or your pockets will be full. But seriously I think putting the onus on the shopper instead of providing you with unnecessary plastic garbage is a great policy that other stores should mimic. Also let's be honest they consistently have the best prices of all the grocery store chains so five stars is there review they get because they deserve it. Bring your kid to the bakery for a free cookie 2
Their French loaf bread is amazing they always have fresh bread and great prices on deli meat this is my favorite place to grocery shop.
Customer service is a mess and no one cares I hate this place worst location ever!!
Lots of items I needed in one convenient place
Its a superstore.... not much to say about it other than its a big box corporation that has the same options as any other. The staff were average and the cashiers looked like they were suffering but nobody wants to really help customers.
Find the price labels confusing. Just tell me the price for 1...not if I buy multiple
You know what you're getting from this outlet before you get there. A LOT of foodstuffs and other sundry items at cheap prices. Peek times can get very busy and crowded but their cashier tills do seem to keep up as well as they can. If you go Sunday evening be prepared for many empty shelves for commodities like certain bread, milk and vegetables. The customer service has always been good though, no complaints there. It would be nice to see essential grocery items stocked 24/7 but I guess even the big box stores have limitations sometimes.
The store is great, good selection of wines and organic food. Pharmacy is horrendous. Poor customer service, slowest pharmacy I have ever seen in my life. We were ask to come back in 30 minutes, it took 50.
They still charge $1 deposit for cart even though every other store that did so has stopped. It's self defeating as many people don't carry change anymore. We would have bought more items but didn't feel like carrying them around. Prices are as high as Zehrs and Sobeys but employees are paid more poorly. They chose this site to sell beer and wine even though there was already a beer store in the parking lot. Won't return.
After a year of not shopping at Superstore thanks to covid, I decided to change my rating from 3 to 4. For the last year, I've been shopping at the local Walmart. My Walmart has narrow aisles, little selection and during the early stages of covid, employees who did not wear masks. 2 weeks ago, I returned to Superstore and loved the wide aisles, great selection, great prices and as always, the service desk was polite and helpful. It's good to be back!
Huge selection of products and good prices.
Another Huge Superstore, well stocked. Parking can be a challenge here though.
Reasonable grocery store I shop here from time to time
Great prices, best selection in town. Would give 5 stars if management would actually listen to customers requests for additional items in the store.
Great affordable prices and produce is always in good shape
Yikes, just saw a nasty exchange between two employees near the end by the self check out. It was quite intense, at first I thought it was a customer but I saw them both wearing a red shirt. I will consider this next time I shop in this area. I felt bad for both sides, I hope the issue was resolved.
My favorite place to shop. Always very clean, with friendly staff. Always sales and discounts to be found . I really appreciate the flash food program they participate in. They have a wine store and pharmacy within in . The store has a great selection of premade meals and a fresh sushi station. As a superstore you can also buy household items and clothes .
Value and good prices keep me coming back for groceries. It can be a 'one shop stop' for value priced casual clothing, baby needs, gardening and outdoor living supplies as well. I particularly like that they are expanding their choices of vegetables, foods and spices that are used in cooking international cuisine. Much easier to find recipe ingredients.
Terrible service how meny people steal plastic bag like what an Inconveniencenot going here again
Everything you need is here..
Excelente. I really enjoyed it ☺️
Clean great selection of fruits and vegetables. It's nice to shop at a store where there is a bit of everything clothing groceries pharmacy deli bakery housewares small appliances etc
Clean, well stocked.
Prefer shopping at superstore over everywhere except maybe extra foods...lol
Awesome staff nice store
Good for groceries shopping
The price of bulk food BBQ peanuts was outrageous 9 dollars and 80 cents for a little bag
The absolute BIGGEST supermarket in town! Fresh Organics and other necessary items.
Probably the best place.to get food in downtown Fort McMurray usually well stocked and good staff
Clean store, fresh veggies, food in bulk and great organic options. Too much strong light in the store though, I often leave with a slight headache.
Newer redesign completed and works better...had a challenge previously finding stuff...it is a little better now, but they still have so much product so imagine is a merchandisers nightmare where to place everything. They sell everything from soup to socks, fresh produce, small kitchen appliances & seasonal items like BBQ's & even furniture & fans.
Excellent grocery store, plus lots on non-profit items. Prices are reasonable reconsidering the quality of products.
Awesome store! Wide variety of products! Very clean! Prices are a whole lot more tolerable to pay!!
Great prices and deals. Food is very fresh. Many choices.
It's Loblaws.
This Place Has Everything!!! The natural food selection is incredible, and the Joe fresh is HUGE!! Will definitely be a regular shopper here
Good shopping store
Loonie deposit for carts. Despite huge footprint, not as good selection as Zehrs. Produce quality mediocre. Cashier does not bag your groceries. I won't be back.
great deals helpful employees. great selection helps you earn points.
Horrible service mouthy manager.... Worst experience in my 68 years of going too Wendy's. Won't be back soon.. My wife and I agree
Nice& big one, Saturday is crowded
Enjoyed it more than Walmart
I always shop at this store because I don't only get good deals, but I love the customer service at the super store. Thank you so much for putting food on my table. ????♥️????????????❤️❤️
Well organized. Indian food section could be better tho.
Surprised by some of the negative reviews (Cashiers dont help you put groceries in bags / having to put a loonie in the cart). 1. In terms of Cashiers, It doesnt look like the store books enough in to help with groceries. Bagging your own groceries isn't a big deal. 2. Its a good thing to have to put a loonie in for a cart, probably helps cutdown on people leaving them all over the place. Leave a loonie in your car console or somewhere in the car so its easy to have on hand. In terms of selection, they have a really good selection of produce, decent bakery and a nice selection of Organic/Gluten free products. Prices seem more reasonable than Zehrs. Typically checkout is quick unless you get stuck behind someone with 20+ coupons and the cashier is having a hard time getting any of those discounts to process.
Always busy, it maybe the smallest store in YEG. Sometimes items are out of stock. But I like superstore, its one of my favorite grocery.
Nice store and clean. Good prices.
Good prices.
Clean location with plenty of stock. Found everything I was looking for. The produce is always fresh.
Clean place .
Its a superstore.
Excellent customer service. Will shop a lot there fron mow on because Wal Mart has only one or two items I like. Superstore does ad matching. WALMART SHOULD GO BACK TO USA FOREVER.
Used to be awesome and my Number 1 grocery store. But lately thr produce isnt looking so great and shelves aren't as full.
The renos look great and although it was busy, all but 3 customers wore masks and all the staff were masked. Felt comfortable shopping there.
Great place to grab various gift cards. Located in section beside the birthday cards near men's clothing and they have many choices. They also have some near the check out counters.
What a place 1st time shopping here. They have everything and the fruit was so fresh. The cashier was friendly and talkative a good experience for sure.
Best in the evening time. Less people but great store! Flash foods are also here
I was very disappointed to note that thier Canadian flag has a large rend in it, the red bar on on the far side is hanging by the edges only.
They've got everything and very clean with warm happy ready to help staff
Always like it better than Walmart's. Had a good experience having eyes tested and love my new glasses.
The place that has everything you need from clothing to bread, everything is reasonably priced. All tills are open on the weekend, very busy store but worth the wait if you're on a budget.
A bit pricey but fruits veggies and meats always fresh..
Courteous, efficient and helpful staff. They all make it a point to help everyone even if they aren't handling that department or aisle! Our go to for all our grocery needs.
Almost every daily routine items with reasonable prices available
Most times it's good shopping experience
Nice place to shop
Its better than it was but we will see what happens on Thursday.
Often out of stock on things and super busy, but have a great selection. They have a pretty large organic/natural section as well.
Helpful and cheerful staff.
Great place for food. The meat and vegetables are all too grade. Little more pricy than no frills but you get what you pay for
It's frustrating that the deli stops slicing meat 2 hours before the store closes
Now that they have made mask mandatory infringing on my rights they can fo to hell.
Clean but busy. A few good options for produce. Not very many, but it's still ok.
They always seem to be understaffed as the checkout lines are unusually long.
Overall a great place some rude workers but they do have the freshest fruit and veggies
Great customer service
Ginormous! Loads of things to choose from and I love my options!!!
Fully stocked, well priced. Joe Fresh is great!
Selection is unbelievable, lots of ethnic foods, fresh produce and lots of meat and seafood selection. Also some great bargains on all departments.
Location definitely meets the Superstore standard in every way. Staff are unfailingly polite though the mandatory "Would you be interested in our Deal of the Week?" question is incredibly annoying. Good selection of every class of food …
Affordable groceries and decent selection of home goods / clothing dependent on the season.
Friendly and helpful staff
Always The Best Food & Clothes for a Growing Family & Points Too Great Deals
One stop shopping! Store is clean and well laid out. Free parking and lots off it. Great location with lots of other stores close by. Also a good variety of items (from groceries to home goods to clothing) and a natural foods section!
Staff are helpful, selection is pretty good. Kinda bummed the international isle is so small but other than that, great store.
Big store where you can find each and every food item, catering to the needs of almost all the communities present in Canada.Workers are helpful and soft spoken too.Plants and Garden area needs improvement.
Click and Collect Once again they email us back and list 4 separate items that they cannot fill in our order. Very strange when the items are in the store. No point in having click and collect if you cannot buy what you want even when it is in the store
This location is not as busy as vancouver. Definitely friendly service and cleaner location. Prices are very attractive as usual. Perks of having dentist cellphone store and Dollarama next door. I would recommend to shop here if you live around the area
Superstore carries everything I need even special dietary items which is my goal. Love the selection of ethnic products too. And the good variett of fresh produce. Not always the fastest checkout lines but with self check out, I can be and out quite fast when in a rush.
Love this store so much they have all in one shop
My kids love when i shop here
Really busy. Too crowded.
Good store. Somehow they are always short on carry baskets and I'm not always there to shop for a ton of stuff so pushing the cart around can be a nuisance.
Walked in and walked out.... check out lines were a joke. Wasn't wasting a Saturday standing in lines like those.
Grocery
One of my favorite supermarkets.
Staff is always good to us when we visit. Produce selection can be low on some weekend afternoon or evenings.
Very good experience with the staff on several occasions. Good deals on good products.
Avoid this site's deceptive practises. This place has misleading labels. While disability scooters are available the check out leaves are so small the scooter cannot go through and the lanes are locked forcing you to walk way out of the way to get out of the store.
The grocery pickup is excellent. And you don't have to worry about not being able to pick your own produce it's always good
I deal with Theresa at pc express, Canadian Superstore pickup,and have delivery(Mitch and Skylie,Columbia courier) pick up my orders. Wonderful people, Teresa, is so nice and patient! Wonderful service, get most of what I order, but,they always call to see if they can change something I order.
Its always an easy shop, lots of stock and tellers on hand. Easily get in, pay and get out.
Very clean and great service
I love the super store!!!! Only downfall, I always end up spending too much time there and far too much money! Other than that, store is always clean, well lit, good temperature, staff is always friendly and courteous!
This particular superstore is larger and has more than the superstore I usually go to in my home town. An enjoyable experience.
Great store
The pharmacy is good ! Polite, knowledgeable, efficient staff.
Always a good experience
Best place to buy groceries if your on a tight budget. Lots of self check-outs. Bright and well laid out. Always some sad story in the parking lot trying to bum money, but that seems to be everywhere in PA. ***Here's a tip*** If you're trying to save money on groceries, use the "clip n collect" service. This way you aren't tempted into buying stuff walking around...your order is picked and loaded into your car for you so you don't ever have to go into the store...nay nay buying stuff you didn't have on your list ????.
Almost everything at ur finger tips
Huge selection, well laid out store. I wish they had 2 entrances open.
Aisles are big, tellers are friendly, store is set up to accommodate rush hours, produce is excellent, process are excellent compared to save on foods. Overall busy but clean.
Fast and and clean place and safe place to shopping.
We do all shopping there, good prices, fresh produce. Wide range of meats and seafood. Convenient drug store in building, drop off prescription shop and pick it up on way out. Excellent deli
They deliver
Clean store, good selection and friendly staff. Thanks!
I actually really like this location, the staff are helpful and the store is nice and clean and organized. The produce could use some work however. I often find mouldy fruit in the bags and containers.
Always lots of cashiers working
Love shopping here....points add up for free groceries...
As always a great place to go shopping.
Normally i love this store however today walking to the cash someone mist have spilled something to which my foot caught the tip of it sending me crashing to my knee. A few wonderful people came rushing to make sure i was ok however 3 staff members just watched it all go down...then told the cashier and she didnt seem to care... A sprained ankle and bruised knee later i dont think ill be back
A good food source.
Always or go to option for groceries and what not.. We find the East Superstore to be the biggest (and that too withh an in-house liquour store.. Gorgeous Christmas shopping stock!!
I love the open space, merchandise are always neat and tidy as you walk in. They have a public washroom for customers to use while they shop. I love the self check-out because I'm always in a rush to pay for my stuff and get out. The signs are big enough for you to read and see where everything is. I would definitely recommend this place for grocery shopping ????
Lots of choice of beer, tasty food, good ambiance.
Great selection, deals and friendly staff. Large store with variety of choices.
I've been using there online order and pick up service recently and it has been very helpful and the staff are very friendly.
While the store is clean, some employees needs more training on customer service
I liked that there were different things that most other stores don't have. There were lots of tills open so checking out didn't take long
Need to Step it up on Cashier Staffing. extremely Long waiting in lines puts stress on the Customers as well as on the limited cashier's working on the tills.
I've always preferred this Superstore over the rest in the city, but they just changed the layout and completely ruined the flow of the store. Removing the center aisle has made the store incredibly cumbersome to walk through on a busy day, diverting the flow of people all to the outside ensuring nobody can get to where they want to go. And where is tamirind sauce!?
I sat outside for bout 45 min..., just out for a ride
Friendly staff and reasonable pricing
Busy and some stuff is costly but good for variety
Friendly and always helpful staff, great assortment, clean store
Best place to grocery shop at 7am
Lack of stock customer service okay
Always great customer service
lots of selection. decent promotions if you're a PC-Optimum card holder.
Real Canadian Superstore is always clean smails good because of this and the way managers handle their duties in covid time to protect the community is unforgettable living example human dignity so i say good job keep up we will be always there for you.
Well organized and all around good products. The air is a little dry for my eyes though.
One the plus side: The store has more selection than most in the area, especially in Organic products and produce. One the negative side: Long lines are the norm in my experience. Sale prices may not be programmed into the cash registers. Watch your items as they go through! I recently had to spend over 30 minutes, two trips to "customer confrontation" and a trip to the huge end of aisle display to get the sign I was told wasn't there!!! All to get refunded $4.00 for some toilet paper that I would not have bought otherwise. Every person I deal with was crabby, condescending and disagreeable, even though the store had clearly made an error.
The best prices around, and if they don't have the best prices they will price match another grocers advertised price (unlike a certain American multinational retail corporation). The quality of the produce here is better than many others in the region. For those interested - RCS also sells a varied selection of alcoholic beverages. The only reason I knock off a single star is because I do not like feeling rushed bagging my own groceries and often do not go alone due to this.
Awesome
The products tend to be out of stock sometimes, and it can be rather busy, but it's an awesome place to find deals. They have a fabulous produce section and their bakery is pretty awesome too!
Clean washrooms, friendly staff, just hard to get ahold of anyone in the aisles to get assistance. Also, the large bags of dog food often have holes in them, and should be unloaded more carefully.
Very huge superstore...bright ..clean...lots of stock...extremely friendly...lots of parking...fast cashiers...
Your typical Superstore. Has everything you need and more. ????☺️
My household has done the majority of our grocery shopping at Real Canadian Superstore for the past 12 years. With RCSS now implementing mandatory mask wearing, we will be taking our money elsewhere. You can wear ANYTHING as a mask, you could cut up you living room sheer curtains and make a mask out of them. You can wear ANYTHING as a mask, because it's NOT about safety, it's about COMPLIANCE. There is an agenda at play. Last I checked, in Canada, we still observe the Canadian Charter of Rights and Freedoms. In particular, Section 2 (b) and Section 7. No one, not the government, not some CEO of a faceless company...not even my own Mother, no one can force me or anyone else to do anything to their bodies, to inject anything in their bodies or tell us where to stand or go with our bodies and most definitely not force us to restrict our breathing of oxygen, re-inhale our own carbon dioxide and suppress our immune systems by wearing a mask, all while giving that faceless company our money to do so. Just as I would never try to force anyone to remove a mask that they've chosen to wear. I respect EVERYONE'S opinions, decisions, beliefs and choices. If it's your decision to wear a mask and keep 2 meters apart, in case someone is "speaking moistly", then by all means, employ your beliefs. However, not everyone is going to believe what you believe and those beliefs should also be respected in return. I respect the decision to implement, however, I do not have to agree with said decision. RCSS: Lift the mandatory masking and I MIGHT consider returning, with our hard earned money, to shop at your store...maybe.
Store is impeccably clean and it’s well laid out and logical. Staff that I approached were all very knowledgeable and really helpful ... such a change from most box stores that one would visit. Was surprised and delighted to see a large BC Wine section right in the store itself, and it had some really great and varied choices for which vineyards were represented. The organic and healthy living section was beyond compare and had tons of amazing products to choose from. Will definitely recommend this location over the other in the surrounding cities.
Always a great variety but you'll find it much pricier then their competitors which are also stores that Loblaws owns
A pretty decent place to get groceries.
Good prices generally. Presidents Choice products are very good. Went there for two specific products and both the Westshore and Duncan stores were out of them. Social distancing is just ok.
This store is so huge that I consider shopping there my workout. :) They need to have smaller shopping carts for people that are just buying a few items though. Unless the heavy large carts are a part of the workout and are there by design. ;)
Excellent service and well stocked despite the huge customer base it serves.
Cashiers could be more friendlier but overall good service
Anything and everything is available here. Great store!
Cramped parking lot but as always great prices from Canadian company
Hello everyone, this morning I came to the store as always to buy groceries and some fresh breads. The lady who's working in the bakery section was rude when I asked for fresh breads as every time and she's telling me to get from front. Why should I buy old ones which expires tomorrow.
Good prices with lots of selection. Staff always take away from this. Stocking persons do not appear to care when moving in the way of customers. Another downside is that they elongated aisles so it is longer to backtrack and navigate. They are also more narrow sometimes which is a literal bang up when carts converge.
Just miss the real store, Loblaws.
If you get there after mid day most fresh produce is either finished or poor quality !
using the PC express delivery was the worst experience ever. I had a few [problems here. first, from the time I was placing the online order till the checkout, a few of my items showed our of stock. (they should have a system that shows item is low on quantity when you try to order). then a few hours before my pickup i received an email that said some more items were removed from my list. (so far I had missed about 20% of my stock). what if I was isolating at home and had no other way of getting the items I needed, I would have to pay anther delivery fee. Then on pickup day, when I brought the items home I saw that 5 of the items from my list was on the receipt but I never received them. They charge you for delivery and the service is very bad. I tried calling the manager, she was never there, they do not take a message so she would call back. They only said they would refund the fee for the item. no apologies. This was by far the worst experience. Please always check your items against the receipt to make sure you at least have everything you paid for.
Always friendly staff and clean store. Also superstore prices are great:)
love this place, excellent prices but they never ever have my favorite ice cream, but everyother super does it sucks
Good selection of health foods. Loving the ability to buy wine and beer in this grocery store... But they should have more alcohol vending tills. Avoid after work rush. They are open kind of late and it's always quiet later.
Too big. Lots choices and selection. I finally found Kimchi. Not my regular store but was super clean and more expensive than Walmart.
The quality of food is average, the issue is the staff. Not very professional. Would not recommend shopping here, especially with so many other places that offer great customer experiences.
Awesome store and staff was really nice and friendly.
Very nice grocery store. A bit of an unusual layout but you can find just about anything you need here.
Buy your food here and at the liquor store they have cases of beer for 15 bucks
Great selection and pleasant staff!
I love this store. Fresh food, clean, nice staff, friendly people. Every you can ever want or need is there.
Always come to this store, it can be pricey but the employees are nice
Really clean, better selection that the lower city grocery stores.
Lots of selection, but weak cart game. I had to put a loonie in to get a cart. Of course I hadn't brought a loonie, so I had to go to TD in the same plaza to get money (I'm too cheap to pay $3 convenience fee), then walk across the whole store to the Customer Service desk to get change (I'd parked on the other side of the parking lot, I know, I know, rookie move). Then, after unlocking my cart, I was bestowed with a wobbly cart with a bad attitude. I was disappointed. To add to it, due to my preoccupation with the change getting, I forgot my reusable bags for my groceries. I started rage-shopping, in an effort to get back the time I had lost with the cart getting. But my cart was wobbling so I had to be cart aggressive to ensure the cart stayed in a straight line. I nearly ran over a couple of blue hairs in the paper towel section, and wondered briefly if coming on seniors day was my trifecta -- cart, forgotten bags, running over blue hairs, but I was able to salvage the shopping experience by loading my cart down with copious amounts of kitty litter. All in all I got what I needed and in the end 10/10 would come back.
Bad ruthless management . Acting manager esclate issues .. Very unprofessional
Great deals on every day items with a friendly staff
Great store to shop at and so far, I really like the rewards program they started with shoppers ????
Issues with crowding on Saturdays, and their cashiers refuse to price match store brands (despite that being the policy). But great selection and quality makes it worthwhile still.
Great selection of quality foods with reasonable prices and nice staff.
Lots of selection and decent prices. Also a large amount of international food.
Love the fresh salads. I also love the hot food options (though, I went in too late for that. I think it was like, 10pm?) Store is clean, and generally easy to navigate. Prices are generally quite reasonable, often comparable to cousin store No Frills, and better than Loblaws / Valumart. Was a little disappointed that they only sold 5-hour energy shots in individual quantities, and not by the case (I have to get those at Walmart, I guess...)
Decent selection with a good location close enough to downtown. Fresh produce most days and a good selection of meat but can be a bit pricey unless there's a good sale on at the time. It favorite thing from here is usually the salmon or rainbow trout. The lines can also be a little long at times but that's to be expected. It's also on a bus route with a gas station in the parking lot. The convenience of the wine store inside the building is always a nice place to stop for a dinner drink too.
No tax was great !
When I went to shop here. Some creepy guy was looking and taking pictures of my vehicle. Even the lady that saw him asked if this was necessary. Like where is our privacy? I called the manager the next day because it was boggling my mind. He didn't even care what I just said. So I said I was going to come by and show him what I meant. So I showed the manager about the man with a dark jacket about 5ft9 medium built. On my backup camera. I also told him about the lady who saw him she said that hes been walking around taking pictures of vehicles. I feel like Ive been stripped down on my privacy and all I did was shopped. Like every other week with my kids.
Good service. Able to find items clearly and when needed help was prompt and affordable place to sjop
Getting real tired of the awful customer support for online orders. It'd be nice if their call center employees spoke and understood English even a little bit.
Great place! Just consider if you forgot to ask someone about your grocery list phone message don't get in...????
Excellent store. Best staff anywhere. Only real grocery store in Midland. Others are dirty, overpriced and not nearly as courteous to customers.
Super service and fresh produce.
Great layout of store. Phone signal drops in store and may not be able to use price matching apps.
Our new favorite grocery store. They always have what we need!
Very big and expensive and not very well put together
It baffles me to pick between Walmart & Superstore for grocery shopping. Honestly there is hardly any difference in prices but i chose Superstore on two resons, one its clean & neat & other one is i can collect PC points.
It is a massive grocery store, and gauging from the crowds I suppose it is doing something right, but step inside those doors and you're doomed to be accosted by someone you know. I'm just wanting to quick pick up some groceries! But alas, after dodging aquaintances up and down the isles hoping they don't spot me, I finally escape to the checkout and realize I have to bag my own stuff.
They have a great selection of everything you could want with respect to groceries.
Cashiers scream at customers and then call you insulting names I personally will never be going back and I will be contacting their HR and union reps to deal with this lack of customer service and decency.
Setup a order for click and collect and received an email the day of pick up and was told many items were not available and there were no substitutions. Well I thought this was strange so I went in to see if that was the case. I found many items were available and there were substitutions for them. I am very disappointed in the lack of work ethic that the in store shoppers have. I for sure am going to be taking my business elsewhere. DO NOT DO CLICK AND COLLECT.
Love the PC Optimum program. Clean store. Nice staff. Keep it up!
Will go anywhere before I go here. Parking lot is 1/3 gone for plants. Store organizing is totally off and it is impossible to find anything. Not a place to stop for a few things.
They have great staff there always willing to help. They carry almost everything you need and have a great ethnic selection.
Great selection of health food. I recently discovered PC has a line of vegan cheeses which they keep in the deli section. I don't know why they keep some of the vegan cheeses and meat alternatives in the deli and some in the health food section. If I hadn't heard about it from a friend I wouldn't have discovered it. Anyway the PC vegan cheeses are actually quite good, and melted well in a grilled cheese. Prices are competitive. Looking to try the PC vegan cream cheese spread next.
Let people know that they will have to line up outside..
The food pricing is a little high but they do have a lot to choose from.
Its super store... its clean most stuff is in stock unlike its neighbor across the parking lot
Good prices overall, the store is almost busy so I use the grocery pickup app when I can. The staff are courteous and helpful. The pc brand has really upped their game in the last several years. More often than not I've found the pc brand to be on par or better than the name brand products. The pc express grocery pickup app works well I've only had a handful of issues with order mix up and once they patch the app they don't usually occur again. The reason for my low rating is for the management ending the so called "hero pay" for the Frontline grocery workers. We are far from out of this covid19 mess. The average worker deserves better compensation for putting themselves at risk.
Got what I needed, and the service was quick and friendly.
Lots of vegan items including Silk yogurt and milk, Impossible, Light Life, Beyond Burger, PC, Simulate Nuggs, Daiya, and Yves. Lots of Bolthouse drinks. Good amount of parking. Spacious store. Also plant based cheddar cheesies and Made Good brand items.
good enough. Not my first choice
Way over priced
Decent Prices and good selection. Only issue is there should be one more in town.
Real canadian superstore perfect place for shopping.
It's a good grocery store, but a little pricey.
The pharmacy has seriously cut back on hours and left their current staff overwhelmed by volume and overworked. You will wait an hour for a prescription that you already filled over the phone. If they can find it.
Great prices and selection. MUCH cheaper than Walmart even.
Good selection of fresh produce as well as the to-go portion of the store. Makes getting a quick lunch easy and fast. Self checkouts are a good addition as well. There used to be a Goodlife in the building as well, but I believe it closed?
good service and various produce
Good store. I've always been a fan of superstore.
Normally pretty decent in here. But on my way through the self checkout the attendant was monitoring me like a hawk. It's very uncomfortable and awkward and makes me never want to come back again. If you think I've stolen something, be open and ask or come up to me and accuse me. Don't stand there staring like I'm the bad guy. I support your business. How much do you want it after today's experience? No response. Obviously you DON'T care about your customers. I'll shop at Costco and Wal-Mart. Costco actually cares and at least at Walmart I know they don't give a damn when I walk in.
Good produce, decent selection of housewares. Usually short lines. Prices are higher than most competitors.
A very clean and beautiful store. Great quality foods. A little pricey compared to some competitors.
Clean, good prices. Lots of space.
It would be great if they left the plastic wrap on the 24 pack Lean Cuts canned food for dogs, so it doesn't spill all over the place in my SUV.
Always nice to have in your back yard even if you are not up for actually cooking, there's tons or ready to eat offerings available.
You can get almost everything that other grocery stores carry and you can price match against them, saves going to different stores for the best deal.
Good selection, found Superstore had food vacuum sealer for $100 less than Canadian Tire using the Flipp App! Thank you
????customer service
I have been to this store several times. A great place for shopping and quite close to downtown. They have varieties of products including intercontinental aisle where they have a number of internationals products that you don't usually see in other similar stores.
Real Canadian Superstore is everybody favorite store! They have a wide variety of products, fresh groceries, fruit ( in season), meat, eggs, produce meat, etc. Clothing, housewares and so much else, I especially like the self check out, it's faster and help is always there when I need it, even the check out lanes move fast, cashier's know how to keep things moving forward smoothly, I really like the fact that they ask you how many bag's, they place the bag's on your products and I can bag it the way I want. Even thier curbside pick up service is fast. The workers are calm, cheerful, friendly and very respectful especially when they have to load the groceries into the costumers cars.
Love shopping here, the points system is a great thing to use
I hate big stores ???? But Super Store has everything you need and more and they have very reasonably priced compare to other's grocery stores in the area. Even though prices are becoming increasingly expensive as covid continues pretty soon we will all have it feed ourselves from the dollar store or a food banķ????????
Great place to go for groceries ????????
It's got everything you need and a bit more for your average household. Does it need more then that?
Around 5pm on January 9,2021The blonde female employee who worked at the cashier number 6 at the Real Canadian Superstore (825 oxford street east) had a very bad service attitude towards us. We bought a sizable order but received an unpleasant attitude from the staff in return. I feel very disappointed about that. I made purchases at this supermarket many times but this was the first time I received such a bad service attitude. Hope that will be better next time. Thanks
Everything all in one place . awesome service to.
Great place to go.and pickup some Indian spices and Thai food. I have been looking into expanding my cooking reptoire and Superstore is definately the go to place to do this. There is everything you would want from various different cultures and thus a fantastic place to source food to experiment with in different recipes for the first time.
Awesome service
Always stocked well, stock my favorite products. Clean and courteous floor staff. The only reason there's a star missing is that the cashier's are always in a massive hurry. Maybe not their fault, but that's got to change. Otherwise, good place to shop and great point system.
Huge supermarket. Hard to find the things you need. Takes a lot of walking around. ;-)
The prices are good but produce, meat etc is hit and miss for freshness. I almost always find something out of date on the shelves. The fish department needs help. The smell is overwhelming.
Ok place, ok prices, I think it the biggest bang for your buck in PA
There are so many things to say about this conglomerate. Unfortunately there isn't much competition for them out there to begin with so I feel a person is left with very little choice as to where to shop. But tell me, where do they get off having these so-called specials where they limit you to a few of this item but on other items you have to buy minimums of two or three or four. They haven't even got a clue how to select these items. They put on little bottles of mustard for instance where you get the deal if you buy two or three of them but who ,with any buying Savvy, is going to do that when he can buy one of a larger size and pay less? What they fail to understand or rather choose to not understand is the fact that many of the shoppers are either limited to the amount of space that they have to store stuff or they are limited as to how many bags they can carry home if they are an older or perhaps a disabled person. Furthermore many of their Shoppers have a limited budget so if they buy 2 pies for five bucks each that might mean that they can't buy something else that they might need. Therefore they have to do without the pie. Now who is the person making that decision to prevent people from buying a pie because they either don't have room to store the second one or they don't have the ability to carry two pies or they don't have the funds to buy that second pie? In addition to that the expiry dates are so close that by the time you get to eat the second time it will be stale so that in itself will prevent you from buying two ties even if you can afford to do so. And last but not least their pies aren't that great. Farmers Market I believe ... I have bought them in the past and they have to be thrown into the oven to finish the baking of them otherwise the dough is I don't even know how to spell this word .... ichxzch. My issue with this store is not only with the mustard and the pies I could go down every aisle of the store in memory and pull something off the shelf that just does not make sense price wise. And I guess it's the popular thing to do today but when you buy Hamburger it might be red on the outside but Brown on the center core of the package. However I've observed this from other stores to but so I won't only blame these guys for it. Vegetables? Wow what a crock ! I've had vegetables go rotten Within a very short time frame . And the prices are out of this world. It's time to start planting our own vegetables and fruit. Can't wait to get out of this dumb province
Nice place to shop for groceries.....
Best grocery store, tons of selection
Place is too big and it is hard to find things
Selection is good but the quality of produce has gone down the toilet.
Not bad workers at self-checkout at a nice and helpful
Superstore for Groceries and other essentials. The very own Canadian store.
Great place love it since mcsushi closed only place u can grab some it’s fresh in the morning doesn’t have a Electronic section anymore
Superstore is always a mediocre time. They're produce is okay. Selection is meh. Pricing is meh. I find they're meat quality has really dropped in the last year. They've also begun charging for bags and have removed bags from the self serve to force you to pay. Here's the thing. If your store seemed to care about the environment in any other way (such as having various garbage options that are actually sorted, better bike racks), I'd be fine with paying for the bags. It would atleast be consistent. But they have none of this. It's extremely evident that they are simply money grabbing to charge for bags and I find it quite distasteful.
This particular incident at KIngsway location, at the till, I had carried a flat of Lean cuts dog food to this point and they would not scan the item as a flat, only individual cans, because the plastic wrap has been removed from the flat. They would not proceed to sell me the food as a flat. When you order on line and enter 1 can the price is like 26 bucks, so this is sold by the flat. When they bring groceries out to your car, the cans are all separate, how is this different. I drove out of my way to buy this as other stores were out of this brand. The same thing happened to me at the Clareview store and they had no issues scanning the unwrapped flat as a flat. I didn't care for how I was treated by the worker, she was quite rude about the situation which in turn heated my feelings and just wanted to get out of there. Also why would the store unwrap all the flats? Probably just to soak in the money as single sales as a flat is 26 bucks and if you buy 24 cans, it will total almost 40 bucks. What a policy scam.
Clean, great prices on everything there. Staff are very nice too and willing to wait to change an item. 10/10
This location has other shops you can goto as well, Dollarama, gas station, Canadian tire, pet store. Overall, great location can be a very busy parking lot!
Ok
ClicknCollect, or what they now call PCexpress, is the best time and energy saver strategy. Their service is always efficient and polite.
It's where I choose to shop
I am very disappointed in how Superstore is handling the safety of shoppers during the COVID-19 pandemic. There is no cap on the amount of shoppers being let in, no arrows in the isles to help with distancing, staff not wearing proper PPE etc. Grocery shopping at Superstore was by far the worst shopping experience I have had during this pandemic.
Great produce! Well taken care of. Normally good prices on everything else but definitly watch around. Need more cashiers on during peak times.
Great service
I bought a 55" tv over the phone. The staff put it away for me and marked my name on it so i could pick it up the next day. Great service
This store has way more stock than South Surrey location and friendly staff! I would recommend coming here if something is sold out at a different location.
Busy, but surprisingly not overly so. Fantastic prices. Excellent house brand products. 94 cents for Primula. Cedars $20. Recreate this inspired hedge! ????????
Fast efficient and friendly staff they had everything I was looking for in stock!
Very nice love the self checkout staff
I went I to see the doctor at the walk in clinic in Superstore and it had closed early. I spoke to Sheldon at the pharmacy and had asked if he could help me out as I had ran out of my advair diskus and I was having difficulties breathing... he asked his necessary questions and filled an emergency fill for me. Sheldon could clearly see I was in distress and I would recommend to see him. Now that is customer service!???? Thanks Sheldon...
Well organized store and clean
Good selection. Good fruit and veg.
Good place to buy food
Awesome customer service
I do not appreciate having to pay for carts. Not sure what this ridiculous system was implemented? Will think twice before coming back. Debit card is what I use. Not cash.
Poor quality vegetables, some staff are ok but over all poor customer service ,farmacy is worse they always make you go back and very bad customer service,,, over all no respect for customers,,,,,
nice place to shop. best prices, love the hours 7-11 all week
Location is good. Store is bright and produce is fresh. The negative I experienced was that many of their advertised specials were not in stock on more than one occasion. The Manager was very apologetic when asked about this and tried to appease as best as he could. I will shop there again
I left the point system and in fact you actually get groceries free. I have to say anything I would prefer if they keep their bathrooms clean in this day and age I would prefer that they have someone monitoring bathrooms at all times with drugs on the streets and all kinds of bad things going on I feel the diseases and safety of the public is essential for your business. Hire someone to supervise bathrooms always and don't love people just to use them as bathtubs. I was needing flowers. They were all almost dead nothing alive. Expensive for almost dead flowers.
Been in here for 5 min and I've already spotted 4 people without a mask. Absolutely no staff member attending the entrance to ensure the safety guidelines are being followed
Enjoy shopping at Superstore, good selection, great prices. Only negatives are lack of checkstands open other than guaranteed hours, more staff in the aisles would be helpful as well.
Always clean, organization is okay. Sometimes you get followed around by a person with a clipboard harassing you to sign up for a credit card.
Great supermarket to shop at, they have pretty much everything you need from your basic essentials to international foods. On weekends all lanes are open, line ups are super short and the staff there are really helpful. However, some of the produce items can be pricey when compared with farmers markets. Make sure you drive careful around the superstore area as there are many people running in and out of the store without looking both directions before crossing the straight. Also, during the summer months, their outdoor garden center is really cheap when compared with other retailers.
Love Superstore staff and the PC brand of products, prices are fair and selection is great. The cashiers are all so friendly and Valerie is my favorite!
Lousy layout and low payed staff.
Shelves were well stocked staff was friendly
This was the word shopping experience I've ever had I asked 5 different people for help finding something and it was like I was invisible on staff member just walk away??? I don't see the point of returning here.
Found everything we were looking for and there were some very good deals
I love Superstores prices, and selection!
Much cleaner than it used to be. Better selection of groceries than the alternatives and they sell some of the better brands for less.
Great place for grocery and baby needs.
Pleasant and helpful staff. I enjoy price matching and PC points.
Don't forget your coin to get a buggy ????
Always a good selection
Grabbed some awesome sony headphones at a great price and picked up a giant frozen Lasagna at the same time.
Super busy, but can't hold that against them. Has a ton of groceries and household wares, pharmaceutical, and clothing. If you live downtown, this is a good place to shop.
Absolutely terrible organizing PS5 sale this morning. Some people actually 5 of them show up with same car all of them probably same household students from India maybe not even living in this area. Rest of people after them in line regular costumers, and guess what, manager decided to let them buy 5 of 10 PS5 what was on sale. True She said that they need to be shamed, like they care about it. Even one of the young people stood up and explained manager what this people are doing but no reaction. This is just not fair to your regular costumers.You need to organize this better and hopefully realized that you sell this to people who will put this on market place and sell for 850 to 900 dollars to desperate parents who wants this console for their children. Thank you for this, my foot will not step in your store never again. Marry Christmas
Great sales daily and using the PC points card I've earned over 400 dollars in free groceries in just over a year. Excellent variety of world foods and a large selection of beer and wine. Fresh cilantro is never in stock when I need it though.
Very well organised store
Good deals and items are always available. Never short of anything 99%
The best grocery store in London! Always a great selection, great sales, and good customer service.
Very nice store
Lot's of selection
It's a Superstore, so you know what to expect. The underground parking at this location is nice during very hot or very cold weather, but the parking lot is otherwise quite crowded and poorly designed. For me, the best reasons to shop here are the prices and the selection of international dry foods.
Lots of parking available, friendly staff and good prices
Always a pleasant shopping experience.
I love PC EXPRESS! I am seriously so impressed with its efficiency!
Huge supermarket with great selection of items. Great prices and fantastic sales and discounts. They always have great free gifts to choose from when the purchase is over $250
Ask any employee for asst..they know where everything is located
check out lines are long.
95% of the staff are great. There are a couple of cashiers that treat price matching as if the CX is always trying to rip them off and be deceitful even when you show them the store/date/ expiry date/and item details which makes checking out a long, drawn out, unenjoyable process. It's unfortunate that there are CX's who try to take advantage of the stores pricing policy but common sense and experience usually exposes those ppl.. I've never had an issue obtaining a cart, and the only inconvenience Ive experienced is having to search for a basket once in awhile and dealing with the odd price matching Nazi but I've learned who they are and I avoid them now :) The store is always bright and clean, and the selection is quite good as well. A suggestion to all CX's (customers) If you are price matching, please have your items in the same order as your pricing app, or circle the items in the flyer and load on the conveyor belt in the order they appear. This will make check out a breeze for both you, the cashier, and all those waiting behind you. *!* DO NOT TRY TO PULL A FAST ONE BY TAKING A LARGER, FANCIER, OR MORE EXPENSIVE PRODUCT AND TRY PASSING IT OFF AS A PRICE MATCHED ITEM. This makes the cashiers job harder, more time consuming (for everyone) , and makes them untrustworthy and less willing to price match in the first place. ONE BAD APPLE ETC ETC..... All in all, it's a great store with great employees (minus a couple women but that's still quite impressive) so enjoy the experience and have a SAFE and HAPPY HOLLIDAYS!! Jim
This is probably one of the better managed superstores. They always have their aisles neat and tidy and the staff almost always have knowledge of where I can find products in in search of.
Lots of products and great prices. You can buy anything from clothes for the family, electronics and have your prescriptions filled while you have an eye exam for new glasses. Of course, lots of food which includes International fare a fabulous and huge deli section where much is prepared and packaged ahead of time. So run inside and pick up a nice sandwich and salad for lunch on your way to work. But don't forget to stop and pick up a wonderful roasted chicken for supper on your way home. They have 2 in house brands: No Name & the famous President's Choice products. All this and I haven't even mentioned you can also purchase a DVD player and live lobster for your next 'continental' meal. For all they do, I certainly do not mind that I have to pack my own bags. One tip: there is a direct taxi line phone but you have a better chance to get a cab to show up if you call it yourself. You have to pay for the shopping carts which are not gathered often enough . So grab one while you're still in the parking lot. Also, take the time to check out all the coupons offered by the door when you come in. Includes an ATM.
Well-stocked, good prices, and (generally) not too busy.
Very large store that would make one think it has a selection not unlike that of a large U.S. Grocery store. Not so. However it does have a decent "import" foods section. Often out of items, and despite writing to the company and receiving assurances that they had this solved, I keep walking out after finding 5-10 items out of stock. It also difficult to find employees that can answer your questions on whether an item is just in the back room and needs to be brought up to stock empty shelves. It's July now and I have monitored the empty shelf situation since January. Expiry dates on items in this store tend to be sooner not later as one would find in a Sobeys for example. Quite unhappy about the above situation as its a very close grocery store. Have cut our purchases here from about 90% of our grocery bill to about 40%. It seems that even if the prices are lower why would one bother if items are unavailable. This means duplicated shopping trips and a major waste of time.
Since they changed the aisles I hate it there. The new aisles just seem to create congestion.
Things are often out of stock when I visit the place, so if you are shopping for anything on sale, even on sale from other stores, be prepared to leave empty handed. Otherwise the place is mostly clean and the staff is helpful.
Great to see that masks are required in the store but unfortunately there are people who are very impolite about social distancing.
Pharmacy promised a medication before a procedure and the day before couldn't get it done and didn't notify us. If you can't hit a deadline and not notify the patient my trust that you can put the right pill in the bottle is gone. Will not be returning.
It was okay, a little crowded and our cashier didn't utter even a syllable to me but everything was in stock
Very good variety.. they do a good job to clear the big line ups. Grocery can be fresher and restocked properly. Also sea food department can improve with better varieties
Shop here all day he time. Love prices, selection and NN brands
It’s like a market, I usually buy non grocery items. Prices are relativelyreasonable
Can get busy in the summer months but usually reliable for most products.
Superstore provide various products and high quality but since they stopped providing student discount I do not shopping there anymore. Student discount helped students to save money for purchasing products when they visit the store again. However, products that offer in Pc Plus Card are only few, and limited. It is not that much useful compared to student discount. Not only for students but also for other customers, if Superstore wants promote Pc Plus Card rewards, then give customers a right of decision making so they are able to choose the products that they need.
It was packed, really hard to distance and get down the isles. they didn't half the stuff I needed.
Nice store with good selection, enough space to browse items and usually good prices. They price match and accept coupons too so I saved an incredible amount of money today
...will be shopping elsewhere if they decide to force the mask policy.
Very large. Does have an organic section. Seemed clean and we'll kept. Prices seemed average.
I now Love shopping at this store. I lost my wallet there, two weeks ago, while shopping. I did not know I lost it, until about half way thru my shopping. Of course I panicked. Was only $15. In it but my ID, my bank card, and other very important cards in it. I looked for it at first, by where I know bought stuff. I could not find. I have severe Anxiety, do I was really panicking. I went to customer service. Someone "Angel" turned it into them. They found it right when you walk into the store. I wish I knew who it was. So I could in person thank them. There store is already great as their low prices, just can't be beat. I buy all my meat there as well as my veggies and everything else. Kingsway Superstore is Always clean and lots of staff unto help you find anything there. The washrooms are Very clean as well. All of these staff is super friendly. I heard a Supervisor praise a female employee for all of her hard work. And told her she was a Great employee. Who doesn't want to hear that! Keep up the Amazing work, Kingsway Superstore. I gave you 5 stars. Much Love and Light... Pinky
oh man i miss u guys
Always my go to place for cosmetics and toiletries !
This is possibly the worst superstore I've been to. If inhad the time I would drive across town to the other location. The manager here needs to be fired or demoted to shopping cart guy. They're always sold out of items. Their produce is sub par. I have to be on the ball when I'm buying items and check the best before dates. Several times I've been caught out. Do yourself a favour go to an other location or up to como lake to get your groceries.
Loved the fresh samosas package. A little on the pricey side but for many items, worth it.
Has great deals!
Great prices great sanitation proceedures friendly staff ????
A nice large store that carries PC products . It has a huge veggie section and amazing meat and cheese selections. I love a chance to shop in here for the selections you don't get in a small town.
Just got gas and all was fine. Saw some big trailers pulling in and thought they may hit their roofs but nope they cleared it
Anybody I have dealt with that works there is very nice and very willing to help you. I found everything I went there for. There's quite a bit of wheelchair parking which is really nice.
Best points system, hands down. Gas purchases can be used for points as well. Adds up very quickly!!
Kind staff who are trustworthy! I have a habit of leaving my phone and both times I've left my phone in the store the buggy guys returned it to customer service for me. Thanks guys!
Extremely slow and seemingly disorganized grocery pick up. Arrived at my time slot and it there were 8 cars ahead of us... None of which had yet been served. So dissapointing. What's the point of a timeslot if you have to wait a half hour to get your order.
A well organized and friendly location. Easy transit access. Plenty of parking. Open late.
Great variety and helpful stuff for finding what you need!
This cadnadian tire is one of the best I've seen excellent service and and products I've never seen in a cadnadian tire.
Great service great people good choice of products
I'm never disappointed when i shope super store
PC Express is great!
Everything I needed....very efficient
Thank you to the staff or whoever turned in my eyeglasses I lost . Your the best!
Overall good place with friendly staff and fair prices. Very helpful all lanes are open on the weekend. Sometimes the odd one isn't but it's because it's broken. Not really the fault of the store.
Neat and well stocked garden centre with nearly everything you need to start your garden. The seedling and plants are locally grown and seem to be quite mature, prices reflect the larger more mature plants though.
There's no data or cell reception anywhere within this store! Very frustrating if you need to make or receive a call, check Flipp or Reebee, check bank account etc. The prices are a little on the high side, but large selection. They also offer Joe products. Many check out isles. Clean store.
This place has the worst pharmacy I’ve ever experienced, I’ve had more negative experiences than positive. They tell you something will be ready in 15 minutes, over an hour later it still isn’t ready for you. I called in an order this morning, they specifically checked availability while I was on the phone and said it would be ready this afternoon. When I went in, they said it wouldn’t be available for a few day’s. Pure incompetence at this pharmacy, and poor customer service. I switched here for convenience and completely regret my decision. I will be switching again soon because these incompetent people don’t deserve my business. If I could give them 0 stars I would.
Clean bright store lots of cash lanes open never a wait..great cashiers Hailee Standen is exceptionally nice.professional and personable
Loads of product. No carts in garden centre.
Good prices. And friendly cashier s
It's a great store...huge though ,so it takes a while to figure out where everything is.
Let pumpkins freeze and get wrecked. Not good to do cut out pumpkins with.
Worth to go for daily food stuff.
Just excellent !
It was alright it had alot of selections if clothing and food. Quick checkouts and friendly staff
Good pricing, quality bakery
Best prices in town but brutally congested and never have enough staff on checkout. They don't bag your groceries either which is annoying when they're shoving the next persons groceries into yours implying you should hurry up. Needing a loonie for your cart is also inconvenient. I think they do it so homeless people don't take the carts across town.. Then again homeless people probably wouldn't hang around there hustling people for loonies if there were no loonie carts...
This store has just had a makeover and things are hard to find. I find the new layout very odd and confusing, not sure what the logic is. They do have good prices and also price match though.
Great place to shop and always an excellent selection. Just be sure to know your prices for products.
Friendly staff, great selection. Buy you phones here. . . Knowledgable, patient and helpful in getting your device plan set up. Highly recommend them.
I shop here ALOT!!! It is really busy, and find great deals when I shop here. This is the only Superstore in town, many people from out of town come here and their parking lot is always full. Store is clean, organized and full with stock. Sometimes it's hard to find a store clerk for help finding a product. There is a lotto center, insurance and a cell phone kiosk inside this store.
Everything's usually fresh unlike some grocery stores these days. Tues student discount can really rack points up and save you money
Good selection of foods and health food.
Cant get enough of MY SUPERSTORE. Great deals every day.
Cheapest grocery store in town, especially if you buy bulk stuff. Unfortunately every single week I shop here I have an issue with with my click and collect as in they are out of something, or I'm given expired products. Sometimes I even buy meat and it says it expires in a few days and open the pack to discover it'd spoiled. This week I bought a pack of Persimmon and the amount of pesticides on it was just awful I couldn't continue eating it, and I was given applesauce that expired 3 months ago! I want so badly to love this store but it's getting very disappointing. I love the PC plus program but I'm not saving money if I have to discard thing or spend more gas money to go a second time and return stuff. As expensive as they are I think I'm ready to exclusively switch to Save on Foods; I'm never disappointed with their store.
It's a Real Canadian Superstore ????
Legy staff in back reciving side, 2 guy doing unloading my load they just playing ,that lady just standing there.
Good price
We'll stocked
Organised and friendly staffs always ready to help
Huge store and selection. Being nee to the area took awhile to locate what i wanted. With all the space they should dedicate more space to Joe Fresh and carry a larger selection of that line of product
big store but very busy at check out . i think they need more staffs
Best, but not the cheapest.. grocery store in Peterborough.
Great selection. Okay prices for buying bulk. A lot of people though.
Friendly staff and have the lowest cost of changing tires in the city.
This store is deal,not expensive and have more different food
Absolutely fantastic customer service ...i couldnt complete my list and was checking with one of the staff where the item was and she saw me marking on my phone the check list nd asked me whats left with and she quickly grab all the things for me in no time and my experience was beyond my expectations.. thank you ....
Best groceries in peterborough. Buy 1$ fresh bread here.
Clean, bright and helpful staff...and I was able to pay for some items in the store at a clothes service desk and not wait in line to pay on exit.
I would like to say THANK YOU TO MS. LISA MURPHY for helping me out today. She had fixed my glasses where every optical shop had been close... even I did not bought my eyeglasses from Superstore, she fixed my glasses and informing me if it gets broken I can come back anytime or page her at store and she will gladly help me. It is very rare to see an employee who had a willing heart to help when they are busy. May god bless you. Thank you so much.
I come here sometimes when I'm in town and stock up. They have a decent selection and the staff are nice. The kids like the deli. Sometimes they are a bit busy though. And it's hard to find an employee to help me find items sometimes. The store is up to date. That's nice. And the produce selection is excellent.
Great store. Friendly staff
best prices in town. great produce. great selection. helpful staff. My pet peeve - rid your store of the 'barely living' seafood= inhumane and disgusting conditions for living creatures.
Had what we needed, clean, and an efficient check out.
Good place for family
Layout is nice, people are nice, overall a very solid store. Had some issues though with trying to find anything in the kitchen section.
Always friendly staff. Even though they have changed their price matching policy, it will still be where we go for groceries.
Awsome selection and fair price keep me comming back. The self check out is great wgen in a hurry with few items. Freindly staff make it a must shop stop
Usually a great place to shop, always low prices. Sometimes lack the sale items I need.
Huge place with everything under one roof. I wish the men's apparel section had more offers and stuff on clearances.
They now have an "Organic" isle just past the produce area. Gas is cheaper and you get in store credits as well. Usually no lineups to pay and leave, with some self serve checkouts as well.
Always a good experience. Inexpensive items, friendly staff, good discounts.
Typical large grocery store. Very large selection of products and services. Clean store, employees friendly and helpful. Check flyers before shop for deals and if they will match price or beat it. Large free parking lot. Mask and Covid 19 restrictions inforced. Covid 19 passport not required for entering.
Great day to go if you do not like the rush of the weekend and they tend to have better stock shelves. Need to improvements of weekend stocking, some products are better avaliable during weekdays and gone on weekends.
PC brand is very good
Great place to get groceries!
At this time of the night the store doesn't seem too busy, but lots of cars in the parking lot. Fairly large line ups for cash registers. I used self-scan no line up and no waiting. Will be interesting when Middlesex-London moves into Grey/Lockdown on Boxing Day!!! :(
Great prices, not too busy
Big store with alot of selection. We like the organic and natural section here has a lot of the products you can't find anywhere else. The home section is very helpful and this is one of the only stores in town that sell the larger size diaper for bigger kids. Wheelchair-accessible entrance with accessible parking lots of free parking here and easy entrance with these lights there.
I witnessed the most disgusting dressdown of a fellow employee by the bandana wearing lady in the deli. And in the middle of me trying to order from her. I wanted to drop my order. I feel sorry for the other employees having to work with a toxic employee like that.
Beautiful tray makes my Sunday ????
Unbelievable bad layout reposition... Loocking to relocate my shopping needd to another store...
We are living in a different world right now, and that should mean respecting the guidelines that will make everyone safe. I was surprised today when shopping Real Canadian Superstore on Oxford and Gammage. Only half of the staff were wearing masks. When I was checking out, I heard the customer at the next till ask her cashier if he just “doesn’t want to wear a mask”. He replied that this was the first day the staff were exempt from wearing them. All of the research shows that wearing a non-surgical mask protects the people around us. So, Loblaws doesn’t care about protecting its customers? And this is a location that has already had 3 positive cases of employees that have been publicized. Frustrating, and disappointing.
It was not bad some prices could be lower but good sales.
Can't seem to get orders right. Have to go inside after every pick up to grab the items they "forgot" or "wernt there but are on the shelf inside. You order the amount it is to get the free gift and it's not even what they advertise.
The patrons can't effectively practice distantiation but that's not the establishment's fault. The store has the city's lowest price on heavy cream, at $7.18 for 2 liters. The staff are pretty simpatico (though who isn't in Canada?).
A thoroughly average shopping experience. Arrive early for the best selection on produce. This place can get very busy during peak hours. Best prices in town!
Click and collect has been horrible. Tried this service multiple times and is honestly just unreliable. When they are on time things are wrong and today they completely missed my order no call no nothing and was on hold for 30 minutes to try and speak with someone at the store. ... was told to call back tomorrow to speak with someone.
The food in the produce sections is sometimes close to expiring or has just expired. Go somewhere else to get your fruits and vegetables because the stuff at superstore won't last very long. Apart from that complaint there isn't anything left to complain about, the staff are helpful and young, highschooler young, but they do a good job. The store keeps the shelves stocked for the most part and the food is of good quality (the produce is the exception). The prices are the last thing, and they are really low, I'd say that 90% of the prices are lower than any other place I've been to. All in all, the produce (along with general cleanliness) holds the entire store back. Fix these things and I will gladly give 5 stars.
Big supermarket that provides clothes and beer. If you have been to Zehrs, this store is from the same segment or class of grocery store. It is clean and well organized. It is a big space where you can find one off items like weights for exercising and other household lifestyle items. There are wheelchair accessibility for entrances and bathrooms.
They got light bulbs and everything!
No long lines when I got there after work (6pm) got what I needed and was out quickly. I used the self check out and the attendant clean before and after I used the check out. ☺️
Went by the discount rack to see if there was anything worth it and found rotten food. Well past being suitable for human consumption
I like this place even when it is buzy i always get the help i need to find certain items and the staff are super friendly
Large selection of goods and great service at a good cost. The only complaint I have is how busy it tends to be on some days.
Well stocked, great selection! Check out is pretty fast. The staff is friendly.
Good selection & pretty helpful staff.
Good grocery store not really much else to say
Average high prices as everything has /is going up.
This store is massive, and should have nearly everything you need for grocery shopping as well as kitchen, bathroom, and other needs! Basically a Canadian Walmart!
Great customer care. Slow shop though
Standard superstore. Decent selection of produce if you can go early in the day or much later in the evening after they have restocked. During the busiest part of the day on the weekend produce can be non existent. Pick up service during busy times can be well over a half an hour wait.
Didn't like there birthday cakes but services are great
Fave place. Get the pc app and get crazy points for money off and personalised deals
It's even better now because they did lots of upgrading and more new stores are opening soon. Really excited about it.????????
It was very clam and there were many things from food to cloths to books and toys for children.It is not very expensive and is cheap and very affordable stuff.They also have haircuts in the buildings with seawfood and dairy products.
Pretty good prices and they have what you need
Really busy and the lines are always so long. Not enough tils open
Love the prices nice variety just not a fan of crowds this place is always busy
Better selection than other superstores given larger footprint.
I have to pay extra for a pick up? Come on guys we are in the middle of a pandemic but no lets make people pay more, its 5 extra dollars on the weekends and 3 during weekdays. You have lost a customer!
Helpful staff and wide selection of products. Produce isn't the best quality but otherwise good deals
Staff aren't keeping social distance in aisles. The instacart shopper repeatedly came within a foot or so of me to grab items.
I love this Superstore! Everything is easy to find and the store is clean and well stocked. There are a couple of staff members who can be cranky, and I mean cranky. But overall, the staff are friendly, helpful, with smiles on their faces. I am happy I moved to the area and will shop at this location regularly!
Favorite place to shop. Good selection of vegetables and fruit, even organic. Just watch the prices as sometimes you need to get more than one item to save.
Great store. No issues with produce or meats. Can often get seafood stickered 30-50% off and if cooking that night there's absolutely nothing wrong with it.
Busy place, lots of staff, better prices than most grocery stores.
Most times the prices don't ring up as they are posted on the shelves. I always have to check the receipt and go back for returns. Very tiring. They run out of some products always and most staff are not friendly. They have good enhnic variety foods and competitive prices is why I still go there.
This place is huge compared to anything we've got where we're from - nice to have options again!
On Friday we went to the real Canadian superstore after almost 2 months not going there for shopping and was really disappointed by how the produce looked like that day. Rotten, damaged and moldy smelling produce. My previous review was a four star review because it always was clean and tidy there when we went there to get our groceries. Please see my pictures if you don't believe it. I will change my review once I see improvements while shopping there the next time.
This is for the walk-in clinic.. my relatives arrived from BC feeling sick enough to visit a walk-in clinic. They were told it would cost them $75 each and that they would be given paperwork to submit to their medical carrier, and when it was refused, they were directed to another walk-in clinic that didn't exist. The clinic they finally did find on their own accepted.their coverage and explained that the superstore clinic were charging money due to the fact that they are too lazy to fill out the paperwork themselves. If this is how they treat citizens, I would hate to see how they treat visiting tourists. Lawblaws should seriously re-evaluate the clinics tenancy.
Anything you can imagine grocery wise, they probably have it. Lots of staff which means the store is neat and clean. Friendly cashiers as far as I've experienced
Used to Love It! I was a big fan of using the click and collect service. However, now they have changed it that you must use your credit card for payment. Used to be able to order using credit card, then pay with debit or however you want, at the pickup. I don't want to use credit card to pay for groceries, so sadly won't be using the service anymore.
Cashier were pleasant to chat with and helpful
Meat is expensive. But produce is good.
Good prices and selection but produce was a little sad looking. Given the current circumstances in supply I can't fault the store
Very competitive prices. Staff are friendly and helpful. Lots of selection, ample parking.
Store has changed since covid19. Still same savings print coupons. Or use them
Cashier lied straight to my face. I asked about getting the free product I was entitled to because of a sale, and the cashier refused to give it to me. She also refused to call a manager when I requested to speak with one. I had to go to the customer service desk and ask for a manager to get my product.
Clean and sells pretty much everything you need
Awesome selection. Love the deli area.
Hahahahhahahahahhahaha It's Walmart's older brother, what do you expect.
Fresh produce is by far, the freshest, most robust fruits and vegetables I've ever seen in all of Peterborough
I really like this store. Some prices are the best you will find in the area. Like rice milk. The little sushi bar in the back is great! Large selection of meats, well large selection of everything here. Lots of cashier's over the busy times as well. Never have too long of a wait to get out. Add to that online shopping and it provides a little bit for everyone.
If you want to go somewhere where COVID policies are NOT PRACTICED, come here. I watched three people without masks stroll around the store and no employee said anything. Worst off I told one of the superstore managers and they said "well we don't know".
Nope...... never again. Prices are outrageous and I was walking through the meal prep area near the deli and they cut up veggies, fruit and sandwiches, I saw a girl cough and sneeze on her gloved hands and I saw her handle food right away. I cringed and died inside. I couldn’t find a manager to tell them what I saw. YOU NEED A FOOD PREP COURSE NOW!!!! You will make people sick!!!
Nice But there is no a lot of customer service to help you finding something
Five star Groceries store. Like it????????????????
I love the superstore for fresh fruit if I can't get to the market it's the next best thing! And the amount of money I have saved with the pc optimum program win win!
Coquitlam superstore is very clean and well stocked. Great shopping experience.
They made lots of scaning mistake . I buy groceries from there all the time. Today i buy some grocery from there at afternoon. I checked the price of fried onino mentioned in bill $3.19 but i saw in store $1.89 and above all the cashier serve me her behavior is not friendly. I am pretty disappointed with the service.
Good produce section, store is clean, prices are competative even with Costco, staff is friendly. Some shelves need restocking, not a big selection in the canned goods section, otherwise overall good.
Great stock and friendly staff plus ample parking
Great place to buy your daily groceries and other household items. Staff are friendly and helpful. Clean areas and aisles
Typical boom town discount grocery, produce sucked, poor meat and fish selection, no staff, but lots of security, typical of a poorly run boom town store.
Me and my bf have been going to this store since we started dating in 2010 I think he was here before me. Since the change it's been weird to find anything again. So we moved to a different store, I took this picture because of the sky buy it's fitting to the store in in.
The shopping carts require a loonie to take one, I had to wait at customer service to get proper change, could be a hassle if you don't have a loonie. This store is usually clean when I go there. The employees are also quite friendly.
This is normally a very nice market, with many Potential, but unfortunately, in the last weeks, the shelves are not refilled. This is not a joke! I have NEVER seen this before in my whole lifetime! I hope you find back to former good performance, I would be again your biggest Fan.
Good variety of Siriano food. Good prices
Good place to do your weekly shopping, plus it’s within Landsdowne Mall. Store offers yours daily needs from Grocery, Meat in addition there is Joe Fresh store and wine store. Prices are usually within market price base. Produces quality are very good, staff are very helpful. I forgot to mention that there is walking in clinic at second floor, all time it’s busy you may need to be as early as possible.
Really appreciating the balance of Superstore being between the variety but expense at some more costly grocery stores and the somewhat economy but bulk of people and line-ups of mass stores. Often hard to find an employee to ask a question of but the ones directing lines can sometimes be helpful that way.
Great service. I mostly use click and collect and see the supervisor, Shelbey, often. She does a wonderful job. Always makes sure I get all the products I need and when they arent there, she will actually go and check again before finalizing my order. She's someone that shows she cares about customers being satisfied and getting all they need.
Great variety and helpful staff
This review is specifically about the Red Deer Superstore click and collect. I've used it about a dozen times and decided to no longer shop at Superstore because of it. Each order was wrong. Substitutions were nonsensical - a bag of the same brand cat food when I ordered dog food. I ordered two of an item and got only one - for seven of the items in my last order. After unchecking substitutions for each order item things were still wrong. A container of cream cheese came in the wrong flavour and packaging damaged - had to be thrown out unused. The last time I used their service I got literally half what I ordered. I expect better when I order and pay a day ahead with Superstore. I'll be giving Sobeys North my business. The prices are not hugely different and they are never out of items I use.
Self checkout was quick.
I like the prices and they have pretty good produce (better than some more expensive grocery stores in town). The shopping baskets are not high quality however and I’ve broken 2 in my visits, which makes for embarrassing and awkward grocery trips. The shelves are sometimes empty of items. The area of the city can be a bit sketchy, though I’ve noticed security guards at times.
A perfect place to shop all your groceries and home essentials
I'll recommend this store too is clean they have everything you but sometimes there is someone there elder in customer service are very rude for the return items and I didn't appreciate that
Its pretty good for a super store, however some of the staff are just plain rude while we navigate to get our groceries... I just wish they would be more polite as I spend $400 on my groceries. If I could find a different place that was closer, these guys would lose my business... It shouldn't be like this, it should be like family...!
Clean, friendly staff. Amazing Deals. Helpful staff.
With the redesign of the interior takes a minute longer to find things but logically laid out and prices are good. Also self checkout is quick for those small shops which is nice.
Just moved here from Barrie. This store is clean and impressive. Looking forward to shopping here!
Pretty busy most days but I guess that's because their prices are great and their checkout is usually not too long of a wait.
Great prices but a very big store
Great store, always clean, good product selection and stocked well when flyer sales happen. Only thing is they could switch the entrance and exit. In the pandemic minimizing contact is stressed, but when the entrance is closer to the cash registers, there’s so much crossing with other shoppers. Not only that, some patrons exit through the entrance and there’s no control. The entrance should be at the doors closest to the fresh fruits and veg section.
Love their prices hate their layout, the isle in between was great. Now when you've forgotten something they are long isles to back tract and never anyone around to help.
A regular shopping spot for us. They usually have good prices. Their produce can be hit or miss, but they always have what I need.
So many products, I lose 10hrs looking for fish sauce. Great prices though.
I go to superstore because they generally have good selection and decent produce.
This is a great store with a wide variety and decent prices. Couple of changes in the past few months that I don't like and may never get used to are the store make over (this I can get used to) and their chicken tenders used to be out of this word. Now you get more breading then chicken; small pieces and very dry. Not worth the money anymore
A primitive system where in order to get a shopping cart you need to hunt someone down to give you change for the cart. What year is this? This is what we had to use as a cart because we didn't have change.
Not to be mistaken for the fake Canadian superstore, this is a place to find absolutely anything your looking for. From a loaf of bread to a pump, they've got you covered. Truly the REAL Canadian Superstore.
They sell expired foods, and unless you know when to go exactly, alot of items are missing, or just not in good shape when we go for a big haul. Have to go to other stores. While superstore is generally a little cheaper then most grocery stores, I would rather pay slightly more for better quality, non expired foods in a good environment that's readily available. Also once I tried the online ordering thing to pick up the next morning, and I'm sure they pre picked it because the new milk was sour!! UPDATE : Thanks for the reply Superstore. I upgraded the rating. We were able to return the already expired product today and got a full refund. Still at 3 star because I still stand by the rest of the statement, and because I was disappointed about the sour Milk quite a while ago. But thank you for your reply, and you're already improving.
I recommend this place. Great store, unlike others, they serves customers with a manner.
Great service experience
Their prices are incredible and sourdough bread made in store is the BEST!! ????
While 100 shoppers waiting in line, 7 checkouts out of 14 are not running. We have to wait 30 min to go through. This is ridiculous! HIRE MORE WORKERS.
Helpful & knowlegable staff, clean place, good layout, awesome prices!!!
Great sahali location has bakery, deli, lotto and pharmacy. Great organic isle and international foods isle. If you didn't bring change for a cart just ask at customer service for help and they will unlock a cart for you. Underground parking is available free of charge for shoppers, which is great in the summer months. There is an elevator and wheelchair accessible ramp for the ungerground parking lot as well.
No wonder Covid-19 OUTBREAK in this store! Hard to keep distance, people don't care ... , so Constant Health Authority Supervision is Absolutely Needed! How come you just keep open even after OUTBREAK? Learn from IKEA !
Great place but staff were rude
I too used to like coming here because of the PC products and Joe clothing. On my last trip the Covid protocols were a joke. No wiping down or cleaning of anything, but even worse I’d estimate a 1/4 of folks were not wearing masks or wearing masks improperly. I’ve never seen so many massless people in one grocery store. I’ll not be returning until this store takes the safety of its customers and more importantly its staff more seriously. Very disappointing.
Easy way of shopping without the big rush but most of all great prices.
Their social distancing policies have been slipping lately.
Love this place for fruit selection. You can find almost every thing from all over the world. Literally.
Dont love it. But the prices and selections are good
Huge store, great selection of produce and grocery. Extremely busy at all times, always see someone yelling or arguing around checkout or customer service. I would stay away during peak times as its extremely difficult to navigate safely. Parking lot is a mess.
Good place for shopping for organic foods
Good prices big store lot of non grocery items.
Good and cheap compared to some other markets.
Always has very fresh produce and every aisle is organized and fully stocked. This is my Go To store for fresh produce and meats. The sales are great too.
Found what I was looking for and cashed out quickly.
Lots to buy but to many people that don't follow Covid-19 rules so sad.
Their produce kinda sucks, but they have a great selection in everything else! I have found products here (Ghirardelli hot chocolate mix anyone??) that I haven’t been able to find anywhere else and for a very good price!!
Its president's choice. In a bind, they'll have something usually.
It's a good store for bulk items in a smaller city.
Great service ,service was quick and great value .
Always liked the Nanaimo Superstore location. Its easy to get to if your from out of town. Food selection is pretty darn good and you can catch some great sales if your a PC reward card holder collecting points. The pharmacy located here is my go to for prescriptions, they always have what I need and pretty quick turnaround time, usually 20-45 mins, which means I can get a bit of shopping done. Never had nothing but good rapport with the staff here. They're helpful and friendly.
Easy to find what're looking for; alot of great deals!
Always find what I'm looking for
Great Superstore, staff at customer service was rude to my fiancé about where she was standing in line and further acted like it was a pain for her to be claiming her free item for spending $300 or more. Aside from that, the experience is similar to what you would expect from any Superstore. We shop here often and always find what we are after.
Shopping here is fine as long as you don't have to use the gross bathrooms.
Great Canadian Superstore in Peterborough well what can I say it's like any other Great Canadian Superstore wide selection of vegetables everything you need in a grocery store which is only a hop skip and jump away from your Cottage if you're lucky one to have a cottage up in that area definitely a good stop before golden to the cottage or if you live there a great place I have in the living Scarborough so it's too far for me to go but when I do my deliveries up there I definitely go there for my lunch great I grab me some lunch and me and a bun and I make my own sandwich fantastic
Good service. Friendly staff
While the selection of groceries & such is good. Having the PC shopping totes HIDING at the far end of aisle 13 is stupid! Very helpful staff member helped me find them. …
I don't like shopping here. Too hard to find items I wanted.
Wide selection of products. Usually well stocked. Fruits & vegetables fresh and good quality as a rule. You pay a higher price for this selection and quality. Bakery and butcher on site too.
Dr Scanga is a wonderful immigration doctor we use this location for all immigration medicals we've needed
Your everyday convenient store
Affordable price and tons of variety
Nice staff bright well stocked isles
I love this store. I love this store because it has all my home country snacks and ingridiants to prepare food with a bit of home flavour.
Good location, good connection and price.
I really like the selection &friendly atmosphere but it is hard to find things is it's not your usual store & its big &can be overwhelming
It was acceptable.
Lots of choice and usually good prices on most items.
Great selection of products. Prices can be more on the moderate range, but it is because of the selection they stock.
Let's start with the parking lot. You can tell what they think of their customers at all Regina superstores by the minuscule size of the spots. Corporate cheapness by the company that brought you the bread pricing scam. Here's how the Prince of Wales Superstore handles sales items: in the flyer, they had coconut milk on sale at 88 cents. As I approached the coconut milk, there were over two dozen cases of another brand, with no price, at more than twice the price of the sale item. On the shelf, they had the a spot for only 2 cases of sale brand, of which there were 3 cans left. I've seen this dishonest bait and switch at this location before. At another store, they would have the sale item stocked well, to meet demand. They will have something on a really low price. I saw puddings, banana flavor only for very cheap a while back. The next day, all of the banana was gone, but they put all of the other non-sale flavors where the banana had been, and keep the sale sign up. The owner/manager of this location is dishonest. Costco is opening a new store in the east, and its going to eat Superstore's lunch, and do so with extra wide parking spots, and no price games..
Can't say anything bad about Superstore. They have a massive selection, their prices are always good and usually cheaper than anywhere else, the deli staff is always helpful, and sale prices are great. Costco has larger quantities and Save-On has some specifics, but Superstore has selection, bulk, and just lots of everything you could want. Great supermarket!
Gas price went up so the 7cents/lt cut is taken back before you earn it.. A trick l didn't like
I love the Superstore! Great deals and competitively priced in comparison to Costco. Some items are even the same in size, quantity, etc...
I've always loved superstore but they need more enforcement of covid 19 by-laws
Has a great variety of products and prices. Good Customer Service is a bonus ????
Whoever designed the layout of this store is a complete moron! The flow is horrible, and it's easy to see how the fancy flooring is being financed in their over-priced stock. Once upon a time, I was a "Zehrs-only" shopper, but this store has turned me to any of the other supermarkets in the area NOT owned by Loblaw's.
lot of veriety and staff are helpful
My daily shopping place. Nice and helpful staff.
Very big place..and u can find almost everything if u have come down for grocery..
I really like ordering my online groceries from here.
Kinnar Patel, you should cross-shop better. Nobody has a price guarantee on every item. If Best-Buy has better prices on something, then shop there. It's not SuperStore's responsibility to price check around town for you!
Love the new self checkouts...
Hi , my name is karandeep singh , i work for instacart in midland. I deliver groceries to the people in the area. On sunday at 8:30 pm i have got the order to buy groceries at real canadian store in midland. I have total 38 items in my order and i found 35 of them i was trying to find the rest 3 but i didn't know where it could be, so i asked the employee lady (corry) that do you know where i can find these things and she said which one, i told her that i already find all these but i dont know where these 3 could be , she replied we are not supposed to help you guys , i said I'm not getting it free, I'm paying for these as same as a customer. She replied very rude and then said asile6,7,10 probably but i dont know. I ask her what is you name she replied im cory and im the manager. Then i went to checkout , i ask the checkout guy that who is manger here , there was a nice guy i told him everything he replied yes , she did wrong , she can't do that and them he called staff manager ryan d ambrose, this guy didn't listen i single sentence from me and he said yes she is not here to help you , he was very rude to me i told him many time that please listen to me. He didn't then i write is name on my phone and he said ok you want it this way , i will tell you what i can do, i will call instacart now. I have to deliver the order and then i left. Never wanted to go to any PC STORES in my life . Worst customer experience i ever had .plese reply with you name and i will come to your store to meet you guys.
This place is absolutely massive, if you can't find what your looking for your not trying. They have a drug store and a doctor's office that are both top notch as well.
Disneyland for grocery and more. Huge selection of breads and bakery.
My favorite grocery store with one unfortunate exception. I went to the Express checkout (15 items or less) to discover a customer ahead of me with a full shopping cart, of at least 50 items. After several delays for price-checks and such, he was on his grinning way after about 10 minutes, by which time the line had grown to 6-8 customers. I asked the cashier why she allowed this to happen, since the purpose of the Express line was to save time. She said she wasn't allowed to direct customers to the regular checkouts. I regret not making a complaint at Customer Service at the time.
Always liked this store. Fantastic fruit and vegetables. Fresh fish, a bonus. Most times lots of cashiers open Great staff. Only One Down Side....High Prices However, there is no way to avoid paying for quality.
Least expensive place to buy groceries in town. My only problem is I find this store hard to navigate sometimes. For instance, why the cleaning supply aisle is between foods just doesn't make sense to me. But if you catch a staff member they usually have a good idea where things are. I also kind of dislike the "put items on the conveyor belt after they've been scanned, but not bagged" system. It awkward to try to load them into your cart/bags, then shuffle around the cart and go back to pay for your stuff. The alternative of just stand there and wait, then pay and bag your stuff as quickly as possible so you aren't in the next person's way, isn't much better. But I guess it does the job of getting people through the check out faster.
Just popped in for a few things and I was out in minutes!! Thanks, Superstore!!
Prices are pretty good here and the quality is pretty good too. The downsides of the place I find are its customer service and the fact it's really busy almost all the time except late evenings.
Good place to shop.
Good selection, decent layout of the store, and pretty reasonable prices.
They have everything u need all in one store n that's makes me very happy I go 3-4 times a day n it's in a great area n not to far for me to walk with my disabilities
Prices are generally good. Big selection. Good if you need volume items. Walmart can beat on meat and vegetables but their selection is less.
Langley Click and Collect Customer Service is the worst. I now drive further to South Surrey because they are so happy and helpful and are never out of items. I've given Langley about 5 tries. Staff are rude when you call, they make a point to rudely say that they can't promise you will be able to add items even when you call 4+ hours in advance to add items that aren't searchable online - even though the website says to do this. I've had to go into store several times to show them where the items are that they say they don't have (clearly not training new staff where PC items are stocked), and this is how they pack my groceries. Yes, the eggs fell out and broke and the bananas were bruised.
Real Canadian Superstore always have great prices and quality. This store has the layout a bit different from other stores, but I think it's because they have a higher variety of products. Fresh grocery is the main reason I go here!
Great helpful staff but the carts never seem to be inside, so if that was fixed it would be a much more pleasant experience to shop!
Like shopping here has great selection. Staff are very friendly. Like that they have craft beer. However they always carried Descendants local craft beer. Very disappointed that they are now not carrying it yet carry imported beer and the Big Canadian breweries.
Very nice variety of products. Average prices, some good deals.
I live in Downtown Victoria so its a chore to go shopping at RCS. But those few times I do decide to take the journey, I've always returned with EVERYTHING on the list. They have great seafood & meat selection, plenty frozen food options, the best organic and gluten free foods. Got some pretty good utensils too.
Bought pre cut fruit tray, was going to buy at Costco. Real Canadian was $6 cheaper.
I went here for the first time (grocery shopping) and found this store to be more Expensive then others unless you buy the occasional product in bulk. Nothing different or worth while to purchase here.
Lack of covid enforcement, lots of masks not worn correctly
Big store, lots to choose from, produce signs need to be updated more frequently as prices are often missing.
very good, the washrooms are clean and good. especially when you have diarrhea
Wow I live superstore
Been shopping Superstores across Canada for over 25 years. Enjoy the selection, produce and overall good pricing. This is my first choice grocery store.
Most of the time it's awesome. I wish I could earn points on all my purchases instead of them thinking they know what I'm going to but next.
Need to go in the early afternoon to get certain things that are not restocked later in the day. Super crowded too. But good prices.
Good prices and love that I can earn point to go towards getting free items
I felt that the prices are bit higher in margin and not much options in hardware and furniture.
Every time I've gone into this store, I find it impossible to see the amazing deals they advertise. They definitely do have some lower priced items, the small clothing section is especially inexpensive. I would definitely say that 95% of …
Good selection, bakery staff very friendly and knowledgeable
Very grumpy staff. Not a lot of smiling. Pricing is always good
Hard to find items are often found here, and it's a good one stop shop for all the essentials. Including wine!
They had food,... not much else to say,... : )
Never order online for pick up. I have to edit my previous review and remove the stars that I gave before. Because I realized that the store suffers from lack of proper management as I experienced during the store and online shopping. All parking stalls for onlind pickup was full. Then I just waited more than half an hour in car for pick up my order after calling in. Eventually forced to go inside and ask for assistance. The price for grocery is fair but it seems that some staff and cashiers are not very well trained.
Clean and well organized.
Clean. Many fresh food choices. Pre-prepped meals. Many checkouts always open. Lots of parking. President's Choice products and No Name available. Many saleitems. Fair pricing. Wifi
Went to Safeway n got exact same things for $150, superstore was $109
Very clean and not too busy around 330PM on a Monday. Nearly every register was open so there were no lines. Staff was respectful and helpful.
A good place to check when I'm looking for Asian ingredients. They have some things you rarely find in the other stores.
Easy to find most of the stuff ????
I’ve been shopping here! Love it so far!
We always shop here because they have the best prices but the staff are straight up miserable. We always try to avoid Krista because she is so rude but today she was the only till open and we had $400 worth of groceries to put through. I asked her a question about the deli hours and she was very short, sighed heavily, rolled her eyes, no eye contact. Finally I pointed out that she must hate her job, she said nothing handed me the receipt and we packed our items while the next one's came through, really brought down our mood.
The Superstore has the lowest grocery prices in town. But the selection on the shelves doesn't match a normal large supermarket. Also, if they have an item on sale for a really good price, they usually run out of it. Their produce is always great and now they have items that are maybe misshaped or odd sizes for an even lower price.
Always busy but has upscale items and good variety that can't be found anywhere else in Midland or Penetang.
I always do enjoy shopping at the superstore. This used to be the one stop that I used when I live downtown. I've always been able to find the stuff that I've gone into this particular store for on each occasion. With it being right on top of the Christmas holiday this was no exception. I managed to find everything I needed and was out within 30 minutes of the time that I got there. All cashiers were open and very friendly to serve. We'll continue to go here if I am in the area for sure.
Much better prices than my local superstore in vancouver
Engine oil and cookies.... usually in the same aisle
I believe that this super shop provides you the top quality products than all other shops in London. I have visited most of the supper shops in this city. But their products are top qualitative.
One stop shopping! Great value and service!
I like the fact there's no arrows tell us where to walk....we can go in each isle as we please...Very impressed with how they deal with covid protocols
As the name suggests they are a pretty super store. Prices cannot be beaten. Click and collect is a big plus as well
Busy and shoppers don't social distance don't go during peak hours
Bakery empty. Meat counter has no people. Paper on scale says back at 9:10. Manager just ignored me.
Good place to shop for groceries but not so great for mens clothing.
I don't know why I go back. Every 6 months I forget how bad they are.
First of all, there's one girl in charge of disinfecting 12 self serve check out, obviously there not all being disinfected. Secondly nothing! Is priced and if it is it's wrong. Bought a tiny little 500 grams of trail mix, and it was 8.90$!!! So why was it placed next to other bags labeled low as $1.92 or $2.98.. I figured it was $3 at most.. and when you say something, it's "well don't buy it" just a horrible place to go shopping. I won't be going back. The worst was .. you have to pay $5 for a plastic basket to go shopping with.. because there's never enough carts there. . We're getting rid of out baskets, cause we can just sell it to them :) lol.. the worst!!
Maximum selection of food products, with competitive price, deli etc..
Good ole Canadian Superstore... Lots of selection, awesome prices. Crowded, but pleasant selection if you can get through everyone.
Like the store layout & friendly staff especially Heather N at checkout - always pleasant.
No matter how busy the parking lot is, I seem to always be able to get in and out in a timely fashion. Thanks for your hard work!
Great store. It has such a variety of merchandise. The prices are fantastic. I definitely recommend this store to all. There is quite a variety of plants, shrubs, flowers, herbs, and vegetables to buy for planting. They too have great prices. There also is plenty of parking, and wheelchair accessible .
Good selection of meats ,decent prices.
They haven't had the good Louisiana hot sauce for 5 months.
Nice and big has some limited electronics but has plenty of other stuff
Groceries are great prices easy shopping
I love shopping here! Store is clean and staff ae friendly.
As per name in actual it is a superstore you could get every single item here and the quality of products are superb
Everything you need in one place. Good selection of international foods and spices.
Great selection with some of the best prices in town. Helpful and friendly staff. Little bit of wait at the checkout, but I think I went at a busy time. Still my go-to place for groceries.
Brenda was very polite and helpful. will for sure be coming back again!!
It's clean and I haven't had to wait in line to get in for a long time.
Witnessed a robbery here, but I shop here all the time so I still like it lol just watch out for THOSE people lol (hockey night in canada)
It's good. Its big. Has many things.
Clean with a big selection for doing groceries. Also with services such as water fill up and autoplan services near the cashier.
They've raised their prices to higher then a corner store....you're almost better off buying at 7/11
It's a great place to shop for certain items And sometimes they have great deals on select items and products
It is very well orgnized creanmangers way more than a family very well clean all udrstandbel pepole they deseve more than 5 star thanks all we love you all.
Great selection of vegan and vegetarian items!
Not has long has a line has I thought it be
This location doesn't score well compared to other superstores: poor parking, poor access and low maintenance in terms of product display and replenishment.
Normally very clean and no items blocking the aisles. Produce is hit or miss if it's in stock in the evenings or weekends after 11. Many cheeses to choose from in the deli area.
Disgusted to find out i sent instacart to shop here for me spending $400 and superstore refused to give them the free gift they offer in flyer...why because I paid instacart for the groceries the lady i spoke to on the phone said, so I geuss shes saying the lady from instacart walked in there and took $400 in groceries without paying superstore? What an excuse obviously they paid for my groceries so why then weren't they given the free gift? Last time I shop there.
Usual layout for Superstore. Washrooms clean and accessible.
There weren't excessive line ups due to covid.. which was nice for once.
Very unhelpful disoriented sending us to different aisle's then trying to avoid us.
Very well located store pretty much in the middle of upper Kamloops lots of parking Underground . Lots of produce to choose from fish seafood retail clothing Pharmacy pretty much everything you need in One Stop Shop helpful people when you ask and require help and Carries lots of stuff that other stories don't like Asian Foods.
Very clean and organised store. Great selection and low prices. Friendly staff, and helpful to. They also sell beer and wine
If achin for some bacon ???? go here
It's a good, large Superstore with regular departments such as bakery, deli, produce, Joe Fresh, etc. Their produce selection is not exceptional. Oftentimes items here are not actually on sale, just labelled with a yellow tag to give you the impression of a discounted price. I get what they're trying to do, but that may actually be very misleading--especially for people new to the country. Something that should be noted here is that you should make sure you don't get separated from your company in this grocery store, because there is NO SERVICE and it WILL take you forever to find each other. Optimum+ card salespeople are sometimes in the aisles and will pitch their product to you.
It has a great International section for finding some of the unique products available in Kamloops.
Love to shop this store
Love shopping there so much selection!
I got my phone back from you here. It got stolen off me and it was returned back to me.
I always goes for my grocery, great place
Terrible prices, terrible selection with too much focus on trying to be a Walmart competitor instead of a grocery store. Plus I couldn't find anywhere in sight to lock my bike in a sea of empty parking spaces.
Very good and enough help from store associates.
Our go to grocery store in town. Good price and very good selection.
Competitive pricing. The fruits and vegetables are always fresh and delicious. The meat department is good.I buy all of my frozen foods here. It's a well rounded grocery store that has a greenhouse worth checkouting out.
Poor management and no cash at self checkout. 20 minute line to buy ONE item when FIVE self check outs were open, all because I only had a $5 bill. Pathetic! I will never shop at any Loblaws branded store again!
Great service. Caroline/ cashier excellent customer service
Staffs are friendly and helpful. Conveniently located within Grande Prairie city. Line ups for check out would be a frequent during weekends. Tricky to find fresh produce sometimes. Lots of parking space around the hypermarket. Gas station and liquor store also available within the premises. They do have online shopping and curb side pick up option for people who would like skip the rush.
For me, too much of a good thing is too much. The sheer size and selection is amazing, but not what I'm looking for when I want to get in and out with just the necessities.
Good place to shop
Always clean and fully stocked shelves. Produce is very good quality and they have lots of organic options. I like that you can buy clothes for the whole family while grocery shopping too. They have the cutest kitchen ware and home decor. They always have plenty of checkout lanes open
Had the things i was looking for but the line for regular checkout was all the way to be back of the store and self serve wasn't much better.
Disappointing store. The produce is subpar (I've seen lots of mouldy stuff out on display), the merchandising is SO confusing (why does there need to be more than one place that coconut milk is found?) and they're often out of stock on things (for example, for weeks they didn't have basil). Additionally, but very annoyingly, there is ZERO cell reception in the building, which makes it impossible to use the points app. They claim to have WiFi but it never works. Most recently, they started participating in the FlashFood program (a food waste reduction initiative) but today they lost my order and there was no effort to resolve the issue. Bad all around experience.
Typical superstore. That's a good thing.
Fairly clean and organized, with adequate variety and quality merchandise. Check out staff professional and decently friendly. Use this store mainly for grocery needs and find on several occassions smaller sized shopping carts inside lobby depleted, and have had to go to parking lot drop off ports to fetch a cart.
I liked how the staff actually went and got the products for you or took you to where it is. Also the fact that you can fi d an employee on the floor to assist you even though they were busy restocking shelves. The parking was also very easy to get in and out of the lot. You didn't have to drive around in circles to get out.
It's a grocery store......there's food and um usually people as well. Its clean and comfortable. Sometimes they don't have the thing I'm looking for and then i have to go somewhere else. If you need food they definitely have some.
Some of the best prices. Longest wait 10 minutes. Usually about 5 minutes. Good selection.
Getting more expensive grocer place
Usually had what I need. Kinda busy pretty much always! I love the clock and collect option
Store setup to find anything u need without having to ask. Have products that are hard to find.
Easy to work through as we were putting together a quick dinner.
Great friendly staff, great selection of products too
I was in yesterday to purchase some patio furniture, and the promotion in the flyer stated a discount off of patio furniture. I called in to the store to confirm the pricing and promotion rules and was assured that if it did not work when I was in the store they would honour what was said on the phone. Of course when I went in the promotion was not as I had thought, however, Mike the manager went above and beyond and honoured the promotion on my purchase. It was something he did not have to do but I am so happy that he went out of his way for us, thank you!
I love grocery shopping here. They usually have everything I need. Great selections. Fair prices. Great rewards/points system. The PC brand has lots of great products. Sometimes I go to no frills cause a few things are a bit cheaper there but superstore has way more of a selection.
Great selection of stuff, however i always have trouble finding a shopping basket. There's hardly every any by the doors and then I have to look by the cash registers and am lucky if there are any there.
I love this place. I used to live in Kitchener before moving to London and it was one of the best places for me to shop
Store was clean and chicken breasts are great quality. Watermelons were a bit soft.
This place has great options and it is one of my favorite grocery stores.
They have everything that you want
The store is clean, the staff friendly, pricing is pretty good. Not my favorite place to shop though, as there are always too many people in the store for my comfort.
Huge grocery store, warehouse sized with everything imaginable. Now, Canadian grocery stores are allowed to sell beer as well. Generally one stop shopping for all your household needs. Some great deals, some expensive items, but in general, all good.
I work for a living... can't afford to shop elsewhere.. just saying... Thanks Superstore..
It is pretty standard, but they never have our dog food in stock, even though they know it is going on sale in their flyer.
Awesome place to get variety of groceries, international beverages, kids items and other important stuff.
Staff are friendly, shelves are full, produce is good....not the cheapest.
Superstore has been my place to shop, great prices, awesome sales, and haven't been forced to wear a mask , not to mention if you come earlier in the day their fruit stand is always stocked with fresh fruit, great staff very friendly.
The staff here try to be helpful, but the store doesn't always have the stuff I'm looking for unfortunately. It's no reflection on their service, but if I've got to go to another store after stopping at yours to get the REST of my list, I can't really justify giving you a great review.
Good prices
Get all my groceries here. So happy that they started the click and collect. What an amazing g service!!
It's just okay, layout could be a bit confusing and pricing is probably higher than you'd find elsewhere. They usually run out of stock of favorite items from the bakery section but never seem to be able to figure out inventory levels to fix this. Needs more self checkout machines as there's usually a queue.
1 stop shopping
Nice, reasonable place for shopping, Peterpond mall too just besides it.
Competitive pricing, typically find everything we need for groceries here. Never enough checkout counters open during busy times. I prefer using click and collect now but you end up with a bunch of plastic bags. I would prefer they use some sort of reusable tote or cloth bags.
They have pretty much everything you need for groceries and home. Pretty crowded during peak times and weekends
I really like this location for my shopping trip. It has everything I need in one stop. Also the dollarama is near. The store was stocked well and had great prices! Will return again soon of course. ????
Always clean, speedy lines and always good selection of any and all foods. With the added area for kitchenware and clothing and other random finds, it's like Walmarts' older, wiser sibling that got an education and followed the advice from its teachers. Great spot.
Not the competitive store anymore. Definitely just as expensive as Overwaitea Foods chain. We need a new chain to force competition.
Quite crowded today..you can find most things there.
It's usually pretty good. Sometimes the checkouts can get slammed but the staff has a great attitude and get people through quickly.
Easily to locate what you need.
Store was highly busy and it took almost 10 minutes to find parking, then shopping cart was also not rolling properly there was some defect in its tires which resulted in frustrating shopping experience. Waited for almost 15 minutes for billing and then I used their restrooms which were stinking like hell.
I have started using this grocery store 100% because they installed a high speed DC quick charger here for electric vehicles. I would have never stopped here if they hadn’t. The up side is that I have found the prices, selection as well as the PC Optimum points program to be a great reason to shop at Superstore. More grocery stores could learn from this location and that EV charging infrastructure brings new customers.
Lots of variety, has just about everything. You should know that there always seams to about 36288282 people in this store so dont plan on having a quick in and out experience. They also have the Joe fresh clothing store inside which is such a plus, great clothing and variety for kids to women. Overall this is the total package of grocery stores, I may even go as far as saying this isnt just a grocery store it truly is a super store, what more could you want from a place. And a bonus; staff are very friendly
Great place to shop and spend PC points
Real Canadian Supertore. You can get all you needed here for household in affordable price. Come grab yours.
Always liked the way Cdn Superstore does business.Like 30% off specials and President Choice brands & No Name products.Especially like their PC Gourmet coffee choices.My go to grocery store.Good covid awareness.
Extremely wide range of products and many different options for each of them. The fruits and vegetables are fresh and the meats are always cut very well.
Friendly staff and fare prices
Superstore is a great store with fresh produce. They got optical, pharmacy, mobile shop and variety of local and international groceries. Prices are medium. But they got perfect bonus point system that gives you discount. They have ATM instore and good customer service you can find almost anything there
Always like coming to shop here. Bright and clean and have many variety. I also like that they sell home items and clothes. When my kids were little and I can only go to one store at one time, superstore is my pick! I appreciate their safety protocols in the store now. Thank you!
Good selection
Very upset about the signage. All the signs were still up under all the products for black Friday events. When going to the till to pay they informed me the signs were old, and they would not Honor tbe price!!
For covid there's one line for cash register and another for self-service - the lines can be long and get in the way when you are still shopping. Self-service can't do price match unfortunately
Friendly staff, frozen section is confusing. and need a dollar to use a cart so that's a RIP
Always find what I need and can always get in and out with no issues :)
I love that they have self check out which makes a huge difference. They just need to hire more people for each department especially on the weekends It's very hard to find someone to ask a question
This is a great place to shop.
It's a Superstore. Lots of people. Bag your own.
They don't have stuffed mushrooms caps wich are my fave
Good place to shop as a parent. Good deals and good clothes. Security really needs to lay off a bit. Ive stopped shopping here since they got security, as the first time I went in with the guard at the door she swore at me in front of my 4 year old son when I did not use sanitizer on his hands. Not understanding he has a skin condition so he has his own bottle thats safe for him to use.
Really good sales and selection.
I don't enjoy going here.
I get contactless pick up. The prices are good and the service is good. 100% worth it.
It's a grocery store with more. I don't buy anything there but groceries but if you need mid range priced clothes or kitchenware then check those out.
Excellent. All in stock and very quiet.
I went in to get a few things and when I went to the line there was only a couple of cashiers and a line up of almost 20 people with most of them having a lot of groceries. I returned my items to the shelves and checked the line and seen only one person had moved in line. I realize that with Covid-19 we have to be patient but if we are waiting because they are too cheap to have enough people working that is a problem.
Consistently excellent pick up service!
My mom works here
A really good market place. Literally everything you can expect from a super market. The service is also good except the lack of cashiers
It was ok. Price are fair and options are a lot.
A great place to shop.Match prices.. Close to home.Great staff helpful especially when I can't find an item.
Has pretty much everything you need for day to day.
Amazing selection of products
My go-to grocer. Literally has everything you'd need off a grocery list including a big health food section. Shelves are always fully stocked. Easy with Joe Fresh if I need to pick up socks or something of that nature. Home section is convenient as well if I had something such as a can opener on my weekly shopping list. Serves wines and beer! Only inconvenience is you need a loonie for the shopping carts.
It was great
Nice store and friendly.
You need to have its credit card to enjoy the best gas prices
Good selection of fresh produce and fish options.
Great place for daily needs
It's a good Superstore. Selection is good, staff are friendly, produce is nice and fresh, and the parking lot is large.
Often has good prices. And never been dissatisfied with the service.
Always has what I need for when I shop here for cosmetics and groceries
No social distancing. Huge lineups and terrible customer service.
I got everything I was looking for and the staff was very helpful as I'm in a wheelchair
I preferred the isles the way before, otherwise it's great !
Lots of variety prices ok
Clean store with good selection. Hot bar is lacking in options.
An enormous grocery store with lots of selection.
Excellent layout. Made the trip in & out super easy.
Never can stock Tofu or Daiya cheese
The new layout is awful.
Lots off room in store to get around, I'm in a wheelchair and getting around in some stores is pretty borrow
Expensive and lineup is too long
Love that all the checkouts are open 10-6 on Sat and Sun
a bit crowded, but the store was well organized and clean.
Just over all good location beside Prairie Mall and Greyhound with fair prices. Access via city transit also. Lets you get a few extra things done on foot
Huge selection of everything you need and usually good deals.
Rude pushy patrons who don't follow the guidelines. Store is great just the patrons.
A long waiting line to enter the store and long waiting line for checkout. Also the prices are way too much expensive.
I don’t get to this side of town that often, but they had an amazing deal I wanted to take advantage of. As it wasn’t my store, I didn’t know that you need a Loonie to have a cart. I had a Twoonie and some cash, but no such luck on the Loonie. So instead of doing all my groceries there with a cart, I went in a grabbed the ‘loss leader’ and left. Probably not what they were hoping. What I would suggest is a change machine by the carts and I would have spent the $200 plus there, instead of another store where I ended up going. Great deal on the Prime Rib though. Thanks!
????
Great Customer service
I like coming to shop here although the lines can get long in the evening's
Great selection of food and wares. Large store with plenty of parking. Veggie selection is good and fresh.
It's messy. Shelves are not faced.
Big store, loads of products. Very disorganized
Zero Stars Selling burgers that have expired months ago. Will certainly lead to food poisoning in the future. Nonsense. Disgusting. Ridiculous. Must be prosecuted to the fullest extent of the law and maximum legal penalties imposed on this store.
Quick in and out for a last minute supper idea. Great staff, amazing selection. Awesome pricing. Staff were very helpful.
While this far up north, best place to grocery shop
I hadn't shopped here in years.What happened? Prices are up ,some to a ridiculous level( peanut butter for one ).Many items have no prices,nowhere to check but at the cashier.Staff still very friendly and helpful.Parking is okay until you leave!!! The drivers are the main issue followed by the design.Oh and I despise the" bag your groceries real fast cause here comes the next customers"...UGH!
I love shopping at Superstore, just stay clear of the gas station. The guy at the pump told me he had a survey for me to complete, so I answered the questions and when he got to the end of the 'Questionnaire' he wanted my signature. I asked what for and when he told me it was for a credit card, I said no. The guy forged my signature and I received a new MasterCard in 2-3 weeks after.
Not giving this place very high rating because every time I go in to get food or even a birthday cake Etc I have people constantly following me like I'm some kind of thief and I'm not impressed
You can get a lot for your money here when you shop for groceries. For cosmetics or other stuff is recommend somewhere else.
Affordable and lots of lactose free and gluten free options
Great selection; Joe Fresh; fresh food make a great store buy you pay for the options
lot of people. I bought some flowers. lot of selection. Good service but the price of plants are higher this year. Do not know why.
Good Prices, Good selection of goods. They sell more than just groceries, they also have items for your home such as linens, lamps etc...
Love the seafood section and some great ice cream
Good store
I keep getting expired food, or food that expires the day after I bought it. Make sure you check every label.
I was shopping for an insta cart order and I asked the lady that works there if she knew where something was. She looked at me and laughed a little. I said sorry I just can’t find it. And she’s like have you not been here before. Pretty rude. Not everyone that goes in the store is from the area.
Went there the first time thought store was big and didn't have enough in it for size of it went for certain things only wouldn't go back, to many stores in town to travel to Fisher Hallman Rd. & corner of Highway 7.
The deli was closed and there was no staff all the pills were open
Good selection of gluten and lactose free products, and they price match. I do 95% of my shopping here.
My favorite grocery store in Kamloops
Clean and friendly environment. Covid regulations adhered to, decent prices. Overall a good place to shop
Huge selection, decent prices, food is fresh. Tons of people always there.
Car insurance... That's all we did.
Great selection & good prices. A great one stop shop.
Good place to buy and save
Rude around closing time. Usually don't have issues
Everything you need at good prices. Truly wished they made their sticker tags for poultry and meat larger though.
Its a superstore like every other superstore. They have a great many products and no staff if you need assistance. As clean as you can expect with little to no staff around. Perhaps have less staff trying to sign people up for cards and retention programs and offer better customer support. But thats really my only gripe with superstore and thats any superstore. As i said previously the assortment of products is vast offering usually a large selection and frequent sales make for usually busy but productive shopping experience.
Nice shopping center with lots to offer
Can you really go wrong shopping here? A+ PLUS SERVICE, QUALITY, AND SAFETY 10/10, EXCELLENT. If cannot buy from local, here and costco are the way to go.
I love Superstore, but they really need to reassign whoever decided to put the tofu in the meat and cheese section. As a vegan I just get so repulsed every time I walk past all of the frozen meats and fish in order to pick up some tofu! Overall, I love shopping here and they have a hearty selection of vegan options.
HUGE shoutout to the PC express pick up team. I had a hiccup with my order today and I was quite upset and ended up just taking my groceries and left. Within 2 hours I got a call from the PC pickup manager and he compensated me with PC points for the inconvenience which I totally didn't expect. Way to make it right!! I will always shop here.
I was surprised at the self checkout this evening with these flowers to celebrate International Women’s Day. Thank you for this thoughtful gesture! I was really touched!
Good store, busy, fast tills.
I go there to buy food and rarely do they not have it and often something new catches my eye. The employees are always helpful and positive which indicates go business climate.
Usually busy but I can get out quickly with the self check out.
Always a good place to shop
One of yhe biggest Superstores ive ever been in. Has anything & everything. Expect to wait in line abit but its worth it :)
Very clean n good positive people
My favourite store for grocery shopping..
Huge selection of grocery items, a health clinic and pharmacy are inside along with a place to get all your insurance. One stop has it all
Great service and courtesy
Great store. No complaints.
Great service, awesome products.
Too big for me. Lots of selection and good prices, but the bigger it is the more distance you have to travel to select your grocery list. Has the advantage of in store beer and wine availability.
Even tho this company is making record profits there was only 2 cashiers on and a huge lineup at self serve checkout which I try not to use.
Thw Superstore is well... the superstore. They have really stepped up their game as far as having enough stock to serve this huge community including having enough cashiers available.
It was clean , organized and the line to check out was long but only took about 5 minutes.
PC points make Superstore the best place to shop for groceries in town
Quality of products are very good.
I always do a grocery order for pick-up, and I've had nothing but a positive experience. This store has great stock and when things do run out, they usually have it restocked within a few days.
Generic superstore, clean, has your essentials and gets very busy.
I shopped here the other day it was great. The staff is wonderful.
My go to for weekly groceries
I always shop on this store. It offers a variety of products at very satisfactory price. The goods are perfectly organized! cool.
This is my place of choice to do groceries mainly due to being near to my house and they also offer points for everything you buy from them in addition to usual cashbacks.
Almost as good as Costco... Almost... The store is 99% clean and the staff are friendly. great facilities, and awesome products! Customer service is super nice, and returning things is easy-breezy.
I've been trying it their online ordering system and picking it up at the store. I'm not super impressed with how they choose substitutions. They seem to choose them based on closest price rather than most similar product. I got pineapple when I ordered mango but they couldn't find any suitable toilet paper alternative for the one that was on sale but sold out. I also waiting about 25 minutes for them to bring the groceries out to my car. Not much of a time saver.
Decent store provided you dont need help with anything. I have driven here twice now after being told something was available only to find that it isn't and they cant do anything to help. Extremely unimpressed with the customer service. Good prices, just dont expect good service. Do not get sandwiches from here unless you are willing to fill them in. Got a 10$ pizza sub. Very very minimal filling, and the sauce on it is pathetic. See attached pictures. Do not recommend, 2 of 10. Rip off.
Convenient location. Well stocked shelves. Lots of checkout tills open.
Great prices, Main go to grocery store for over 15 years! I always shop here, and worked here when I was young. I highly recommend!
Miss the roller skating peeps. they were awesome always around when you needed to find something. Now I have to search to find someone.
Has practically everything I'd need while doing groceries
Nice, and cheap affordable price. Giving you a wide variety of selections to choose from!
Superstore has good value on the staples for my pantry with enough international products to keep things interesting. Good sales on quality ingredients allow me to save money on a regular basis and the staff are generally helpful and nice. Their Presidents Choice products frequently surprise me with their quality and good value. Its great that I can take them back no questions asked if they aren't to my liking. The PC points program is very good and I often save at least $10 on my grocery bill because of bonus points and regular collected points from the PC Credit card program. Way better value than my other points cards.
Very busy and staff were rude and unhelpful
I have been shopping at RCS for a several years now. Always a great selection of ethnic and European foods, fresh meats and all! The staff are friendly and helpful!
On weekdays it's not busy. Good place to buy groceries and produces are so fresh.
This store has met the requirements of a pandemic very poorly. Behind on sanitation. Staff who bully their customers. Truly I only go there now when something I need is on for a really good sale. Steeling myself for the attitude and ignorance of their cashiers ????????
Too many people, not enough parking, no way to social distance in many places of the store. I stopped shopping there all together. Limiting numbers going in would improve things. Perhaps a hefty fine would fix this.
Shelves need stocking but staff very helpful at checkouts
Unfortunately this place gets half marks and not because of staff who are all hard and caring workers, but because of overall general experience. I've always liked Superstore for good prices and selection of variety in the grocery sections, but others, like the electronics for example, are no better (or worse) than the local dollar store. I've placed my bet on a few things before and every time it's a complete waste of money (USB chargers, headphones etc) they've all failed after a short period of time.
Don't shop here as much too many people
I find the staff less helpful in helping customers find products. As an Instacart shopper, I always wish that I do not get orders to pick from real Canadian store as the staff are always saying that they are new and don’t even bother to help the customer. Another issue I find shopping here is the mobile signals are weak inside the store. I use public mobile and my friend uses freedom. Both were getting no signals so we are forced to connect with their wifi only.
Nice
We have always been a big fan of Superstore, especially this location! My partner and I are both busy working professionals, so we utilize the Online Order/Pick-Up feature to save us time during our week. It was great at first, and we were happy to pay the 5$ fee for convenience. . . However, our last handful of experiences have been very disappointing. Items in our order are being substituted with items that are two-three times more expensive regularly- we decided to go in and check and all of the items we have ordered are always available on the shelves... But the services tells us they are sold out and substitutes a more expensive option. Again, this has consistently happened the last 5 orders we have made. On our most recent order, I received a call from an employee letting me know that our order was not going to be ready by our 5pm time slot, and that we should come by 6pm, which is totally fine. My partner arrived at the store at 6, and the order was still not read. He sat in the parking lot for an additional 50minutes an hour after our groceries were meant to be ready with no apology or assistance from customer services. He offered to go in with a cart and get the order himself, but they would not allow him to do so. I understand that things happen, but our negative experiences have begun to far outweigh the good ones with this store. They offer a service that they cannot carry out efficiently, and appear to be ripping off loyal customers on the premise that they perhaps do not check their receipts to see overcharges. And yes, we have spoken to management about this and got very little response or resolution of the issues. Very disappointing Superstore, we will be taking our shopping elsewhere.
Great Food
Very big store with lots of good items and good prices
Will never go back BUT only because I live in Ontario LOL Clean store and had what I needed
I was able to get all I wanted to buy except for the product of the tomatoes paste I wanted and large quantity of beans
I like our superstore. Staff works hard. They have decent produce.
Great produce and good selection of brands. They also have 2 WPS officers on site to deal with customers not wanting to comply with Public Health requirements.
Nothing about these so called "Real Canadian Superstores"- are Canadian. False advertising and should be sued for this.
Great place to shop.Prices are good too.Large variety of products.staff are very friendly and helpful.
Customers were social distancing and several were wearing masks. Self-checkout station was sanitized in between customers.
I love that superstore offers discounts to students. Thank you!
Good safety precautions in place loads of fresh produce and quick checkouts
It's a super store.
A great place for all your home needs. Always clean and nice prices of the products.
I love this place because of my African Plantain.I sure get my plantain any time I shop there.The place is well stocked with lots of food items and household things.
It's a great store. We shop there weekly
There is a diverse food options for all,well stocked ,clean store,friendly and efficient staff
Best grocery selection in the area. Fresh produce at competitive prices
Clean friendly place
Clean, had everything I needed..and got to check out with my favorite cashier Teresa
Good store has everything
Typical grocery store with extras. Still have to watch what you buy. They can be high on some of there goods.
Nothing like superstore the show but still great
Best value for regular grocery trips for a family.
Staff discriminates
Pretty good Superstore overall.
I shop in this location every week (sometimes on multiple days) but Monday was almost enough to make me switch stores. It was due to at LEAST 6 people not wearing masks. When I mentioned it to store staff, they immediately made an announcement but still allowed those people to go through the check out. We are so close to the finish line. Come on folks, just soldier on and we will get there.
The prices cannot be beat and the staff are helpful and friendly. They've upped the convenience factor by adding the pharmacy and walk-in clinic :)
I find that of all the Superstore locations I have been to both on Vancouver Island and the Mainland, the Langford location is by far the dirtiest store. It is so dirty that I would rather shop at other stores locally that have higher prices. I cringe at the carts, the cashier belts, the floors. Rather than upsaling at the registers the time should be spent cleaning.
Always has everything I am looking for and great prices!
A grocery delivery service which forces you to schedule a week in advance, then cancels at the last minute (a day after, actually)? The delays I understand, but cancelling my order after I've waited for a week (for the second time) and telling me to just try again in another week seems pretty callous. So does providing vague, contradictory updates, requiring a 2 hour phone call to clarify that my order will simply never arrive. I regret having been such a loyal customer for so long knowing now how readily my interests are discarded by Loblaw companies and their agents.when a challenge presents itself.
Haven't been actually inside the store since the "covid" I only use their curbside if I absolutely have to. They always cancel and push my pick up to next day and /or make me wait over an hour in the car for pick up. With kids in the car as well usually. I do no frills whenever I can they are a million times more organized, timely and just overall better. Hoping for that no frills continues to increase their organic/natural food selection so I can forever leave the superstore.
Needed a pair of casual pants for work first thing in the morning. (ruined my favourite pair in the dryer). Went there at 10:30pm and not only got a pair, they were on sale too !!
You can find anything that you want.
Always they have fresh groceries huge store with self pay options. Its good place
Really liked it because of it's fresh food specially vegetables. Feeling happy to go for daily needs.
need to atock up on products other than than that you get what you need at an affordable price
The produce has gone down hill in the last couple years and the housing items are good if they are on sale but tend to be higher priced then other super shopping centers.
I'm new to this area and find This place is great for all your home needs. Prices are better then other stores in the area, lots of staff and store is clean, bright and well laid out. Plenty of free parking available
Loved it!
The pharmacy service is pathetic at best. Even if you call ahead there is always a hassle. With the exception of the one lady there, the rest are useless. If it wasn’t so convenient, I may just switch!
Cheap prices but lot's of their products are already stale check dates on items Most fruit is already gone bad good place to purchase prepackaged junk food.
Lots of space, good selection, sometimes hard to find what you want, but I met a very helpful and pleasant employee that way :) not fond of the cash register system or the packing lot. That won't how ever stop me from shopping there.
Poor customer service. Poor quality produce. Informed the store manager who in turn said "Sorry to hear that" and hung up.
This is the ONLY superstore in Grande Prairie and it's always always busy there. It's about time that city opens a second location.
There Airsoft stuff is not on par with other retailers
Great store to shop at. Love the $1 fresh bread that's always available. It's also great as I collect PC points.
A well located in the heart of Downtown FMM
I find some really good prices for off season clothing and furniture, check it out!
It's my go-to store as it's close to my home. I do wish that the location was bigger so that they could offer a wider organic selection. I usually have to go to the East location to pick up organic products which is inconvenient.
Always have stock. Wish they had baggers like save on
I find the staff is good they always have a good selection of everything and even when it's busy you tend to get out fairly quickly as a staff member is directing people to checkouts
Spacious, PC point app worked during check out for once.
Perfect grocery store for everything
Big grocery store that offers a great variety and one stop shop
I got the MasterCard and always use it to fill up gas and occasionally buy groceries at superstore but points add up super quick so I’m stoked about that! Defiantly take advantage of the promos when signing up I got a free $50 in points!
Very large and very organized store. Clean with large variety. Excellent produce dept. Price competitive.
The prices are great. I took away one star because there weren't any carts available when I first went in, so I had to go back and grab one when my basket became too heavy. The checkout line was non-existent and they still allow you to purchase plastic bags!
Its ok
This store maintains a level of standard that one can expect from all superstores. Clean well lit and very well organized
Trying to Finish online insurance quote. No one at the insurance kiosk. Ask 3 times at the 'customer service' desk. The run around ' soon, any minute spiel' then after an hour the assistant manager takes my number so they can call me back.
My goto store. Good vegan selections. Lots of parking and a SS liquor store.
Too many floor walkers thinking your gonna steal all the time
Ter4ible mask policy....there isn't one apparently. I noticed quite a few public COVID exposures on this location as well. Risky behavior.
Well it's superstore. It works and in general I find it cheaper than Save On Foods on the average. Shop on off hours if you can , then you are in and out in no time. With not a lot of retail choices in more smaller, rural areas, what can a person do. I enjoy shopping early in the morning, or at night, those times provide a better experience IMO. Yet sometimes the stock can be ravaged or a few bins empty at these times, but it's workable for the majority of non peak hour shopping.
In my opinion the best grocery store plus Joe Fresh plus home decor & plus electronics etc etc...love this place so much...every city needs a Real Canadian Superstore...shop here regularly & have never had a single complaint regarding anything...would gladly give you 10 stars...
Get there early on a Saturday for the best selection. It has good helpful staff.
Big place, lots o',stuff. Always looked at like im going to steal something!
Best price and staff ????
Great store, well laid out which makes it easy to find what you need. Excellent customer service, friendly staff. This store is clean and well looked after. It shows that both management and staff take pride in their work. Great job everyone. Thank You for your service during these strange times.
Good selection of goods but the prices can be steeper. Decent if you collect pc points but that'll go to the wayside soon enough. I've mainly gone here for utility as it's the closest to my apartment. They sell wine and booze now, so I guess that's a plus. Pretty big store with food, clothing, pharmacy, deli, etc etc. Although I see they are now advertising for online ordering of groceries which perks up my inner sloth. Anything to save me the treacherous jaunt through this behemoth!
Generally pretty good. They do have a bit of an issue with not pricing items or placing them in the wrong spot. Just keep an eye out.
Cheap and lot of parking
Nice store, favorite place to shop, only downside is the international isle is not stocked very well with Asian everyday items. Had to go elsewhere to find mirin and curry paste.
I really like Superstore. They have an excellent selection of fresh produce. I also like the wide variety of selection in the grocery aisles. Decent prices, too.
Allowing customers into the store without a mask (today around 1pm) does not make us feel your store is safe. Will go elsewhere
Nice grocery store. Could be cleaner as the door is always open and the leafs and dirt from outside made there way in but 100 time better than the dirty Walmart accross the street.
We got an amazing deal(40 percent off)on eyewear at the optical center, plus a free product bundle as a promotion. My previous glasses, of similar quality, were 4 times the price from the optometrist's retail outlet! Service was prompt and efficient. Great experience.
Low prices, quality food and housewares, excellent sales, and price matching make this my favourite supermarket in the region. Absolutely love PC Brand!
Good service and good value
Galen Weston (owner of Real Canadian Superstore, Loblaws, Valumart & No Frills to name a few) and his investors are the enemy of freedom-seeking people. This chain of supermarkets intends to put every other grocer out of business & create a monopoly. They refuse to adopt any truly eco-friendly practices. They are soulless monsters.
Compared to other grocery stores Super Store has the largest natural and organic food selection. Some of the lowest prices from hwwhat I have price compared.
The best store in town.
Everything you need. Spacious, less crowded than other locations.
Very Big store and way more brands than Walmart...!!!
Has what you need. More organization would help
I liked shopping here, untill the other day after making a purchase at pharmacy I was stopped at exit and accused of shoplifting. I was understanding of his error and compliant but was still treated rudely " Open your bag, your under arrest btw" when I was in the process already.
Decent store; they usually have the produce and products we need.
Lots of selections but too big for my liking.
Clean, friendly, and great produce.
Excellent variety of choice but of course this place is more expensive than most other grocery stores. Don't go here if you're on a budget, but if budget isn't a concern you will definitely get what you need
It's okay, prices better at other stores
The person who is in charge of their online inventory is not doing a good job at all. I have tried to order the same bowl set twice and both times it has been canceled because they do not have it in store...but it remains on the website. How does that make sense and why do that to your customers? I went on the site a third time to see if it was still showing on the site and there it was! So this time I called and asked if they have it in store and the employee told me they do not have it. So I asked them why do they advertise a product on line when it is in fact not even there? And they said that they are very aware of this and they have brought this issue to their managers and it continues to remain an issue. They said that customers have yelled at them because they wasted their time driving to the store to pick up what they seen on the site and when they get there it's not there. So you are putting your employees on the front line to have customers yell at them for something that is not their fault. (Also, people should not be yelling at anybody because being in customer service is very tough so please be kind-they are doing their best). With that being said, if your employees are making you aware of an issue, maybe the managers should address the issue and provide the employees a solution to tell the customers for when they are faced with irate customers about an issue that can be easily fixed. I have wasted more time than I've wanted to trying to get this bowl set that I will no longer be a customer of the Superstore. Get your act together and fix your website.
Service wasn't great
Good selection and prices
Never enough lanes open, shelves are often dirty with accumulated dust, and produce is usually bruised or almost to the point of rotten
Went to the liquor store. Was disappointed they didn't have the social lite coolers that are keto friendly. Luckily I was able to get wine.
one stop shop
very nice store! prices are a little high though worth the trip.
Store was clean and well stocked. The produce section had a good selection of fruits and veg.
No line ups great prices on meat fast checkout.
While they have a good selection, I often find certain things I need are out of stock. Also their meat section is inconsistent in stock. This is still my go to grocery store for their selection, points program, and prices.
Store well stocked and the checkers polite and friendly
Mandatory Mask. Very bright inside, not crowded.
It has everything you need but sometimes a little messy especially around the eggs and dairy section
Great store, great prices, lots of room to shop.
Favorite place to shop when in Prince George. Cheaper than Save on foods. Great staff.
Currently being renovated. The new layout of the store will be amazing once it's complete. Staff are nice and the product selection is fantastic.
It's ok but nothing really special. Some prices are lower, some are higher depends on what you are looking for.
I admire their free gifts
I find the store in much better organization than it's ever been. There produce is awesome and good prices.
I love this place! When ever I have the chance to buy my groceries from here I buy a variety of my groceries in bulk. They have a huge variety of product as well as electronics and housewares. You can also go over or from Mr.Mikes across the street and other food services. This mall is located in a great place which you can continue you shopping.
Friendly staff Great product selection Lots of parking
Best superstore in Winnipeg. Renovated and lots of product. They also always have carts in the front. We go out of our way to shop at this store.
You can find all kinds of products and fresh produce, meats and fish.
Great produce selection, meat selection is ok. Really busy place.
I do not like the new layout! It feels like everything is moved and you have to walk the full length of every Isle. It took an extra half hour to get my groceries because of the changes. Not happy. I also don't think the grocery stole needs to sell alcohol IN the store.
Long line up. Long wait for taxi. Good to go at 11 -1 or you'll be standing outside to get in.
This is one of the larger superstores we have been to, and is surprisingly similarly layed out to our home store. It did seem a bit messy in comparison though.
Superstore has been my go to store for more than 10 years, despite what I consider short comings I still choose to shop here. Over all it's pretty good. Negatives: I dont find some produce consistantly well stocked, which can also happen if I shop late in the evening, but not every time. Some or maybe just one "manager" of some sort ive had the unfortunate task of interacting with 2-3 times over the years has always been less than pleasant. Thankfully it's been few and far between Its sooo very hard to find staff members around the store gosh darn it. You have a question in any area and you need to go half a mile to find just one employee who probably isnt "in that department" your questioning so they either try to help best they can or have to find someone else. Positives: Its clean, I find clothing, food and household things here for great prices and If I feel like it, I can price match. I'll continued shopping here
Store was a typical superstore - decent produce, average prices. The bathroom (men's), however, was one of the most disgusting I've ever been in. It reeked of urine, there was soiled toilet paper everywhere, the ceiling tiles were burned with a lighter. It was insane and I didn't want to touch anything. I hope the employees have a different bathroom upstairs to use.
Always a great experience. I find the staff are great. To a point, I won't go back to walmart unless its something superstore doesn't sell
Great place to get all your groceries
good service and fast
Haven't been there in years, but I like what they've done with the store...moving the stairs. Store seems spacious and prices are great! I think I'll go back
Our primary store for food and more
Your typical Canadian Superstore. Lots of items on sale and good location. Can get busy so navigating the parking lot can get tricky. Also has a gas station. Good location and convenient business hours.
Great store, but could be quite busy
I love going to Superstore they always have a verity of foods and great deals! Not To mention how clean everything is!
So they have no side walks/paths leading to the store, and they only have carts and NO BASKETS… so its as if they discriminate against those who can’t drive… alot of bus users(especially the disabled ones) use buggies to carry groceries, and so then your put in an awkward situation where you already have a cart(buggy) and don’t have a basket so you either have to figure something out or put it into your bag/buggy and look like your stealing… “better just call a cab brokie!” Seems to be the store motto.
A decent one as any other superstore.
They currently have steelhead trout on sale whole fish 5 per pound. Bought one and it was fantastic. Expertly cooked of course.????
The range of products isn't always the best, but it's rare someone beats them on price.
Superstore was open late till 6pm on New Years Day and needed a few essentials. Always good produce and meats. In and out in 15 minutes. WOW.
Mom likes coming here. Cheaper fruit& vegetables. Not milk or meat though
Was a 4 star,but now they are forcing people to wear a mask, so they have lost my families business
My new go-to grocery store. Here, you get Walmart prices (or sometimes better), but much better quality, selection, and loads of space in the aisles, compared to Walmart. Gotta remember to bring a loonie for the cart though, I have a few loonies that I leave in my car so I don't forget.
Wide variety. With affordable prices. A bit of a wait at the till however the savings are worth it.
Staff are doing best too keep the shop organized. It is a very busy location. Parking here is easy. A plus for this location is the gas station.
Employees don't even wear masks. Walking around touching everything. I won't be returning here if they can't take the health of their customers a little more seriously!
Love there spend $250 & then you get a free gift from them fifteenth every week
Fresh quality produce and well priced baby food. However, just started using PC Express and they’ve botched my orders for my first two goes. Just have to find the right day with competent staff.
Great store layout, lots of free parking, could have a few self check outs though.
Small for a Superstore. Not well laid out or consistently stocked. Produce varies in quality too much. Overworked staff. Good luck finding what you are looking for. ???? May be in one of three places and priced differently in every area. Inconsistent.
Good Covid19 responses by everyone (customers included). Not a fan of the braided nylon handles on the shopping baskets. Very good pricing on meats; the air chilled chicken is a very good proposition on price/ value/ quality.
Love going there great people there produce are really good.
No line-ups tonight. Well stocked Friendly staff. Sanitized carts and baskets.
Good prices. Definitely the place to go for snacks. Staff is decent.
Would give 5 stars but no Asian sunflower seeds. What a bummer.
Good selection
Great selection but pricey compared to some of the other grocery stores in the area.
Location has so many missing items. Always running out of Gatorade... always running out of soup... Always running out of coffee cream... Every time I go in there my first thought is maybe they will have what I want today.. MAYBE!
Grocery store. Not much else to say
Nice layout. Friendly staff.
I think it's good to to get food here.
Good selection of stuff and good prices
Time on Google Maps has been updated so its now correct. Plus i got free bacon!
Once again I like this place the people very helpful & look after you while you're shopping.
Massive store with a great selection. Some good options for various cuisines of the world. Lots of fresh produce. My one complaint is that the layout is a little odd.
When its busy it's slow to get around but I'd suggest to shop early to avoid the rushes
Not a bad place to buy groceries, but some of the shelves are looking pretty bare. Parking lot is busy as would be expected in a large urban area like this. Access to and from the parking lot is easy going both in and out. Parking stalls are somewhat thin so expect a door ding or two.
The store is chaotic, and it feels like things are always changing. They are constantly out of produce but offers products Save-On doesn't.
Always busy, no of really enforces distancing. It's dirty most of the time.
Love it. My go to place for fresh vegetables
Been shopping here for over 30 years. Never been crazy about bagging my own groceries, but I've become used to it. Always find great prices and the selection is outstanding. The points redemption program is also a very good one as long as you subscribe and update your savings cart regularly.
I can find nearly all the stuff that I want. Numerous cash counters, so we don't have to wait usually
Why not give this place a 5 stars! Easy parking lot, nearby gas station where I can collect optimum points (bty the gas station staff is super kind!)The store staffs work hard. I noticed they are trying their best to keep everyone safe during covid 19, even though it's not perfect time to time. I usually shop here during the weekdays as weekends are the most busiest time, meaning it's hard to socially distance, and I can sense the staffs are stressed. They are essential workers and my hats off to these hard working people!
Really quick visit! Walked right up to cashier, and customer service desk was so helpful! Went to back room to find a carton for me, very thankful!
Blah......it's a grocery store
Did not go there, I was at a store across the street.
Price matches with Walmart directly across the street, has security just out front, and has coupons available as soon as you walk in. I've never seen a mess even when walking in there very late.
First time buying compostable bags and didn’t realize they sold them in 46litre size… Obviously those won’t fit in my little 7litre container. But I guess Superstore doesn’t do exchanges or returns for them if it’s been opened. Make sure to read packaging clearly, Superstore doesn’t have your back.
Curbside pickup is great
Best place to buy groceries
This location does not believe in carts in front or in the store, You have to go out into the parking lot to get a cart.
Always liked the range of products offered by the Loblaw group especially their PC brands. Nicely stocked nursery too.
Store has everything. But it is kinda grungy. Could be due to the volume of ppl everywhere.
I love superstore, it's my main grocery store. I have celiac disease, and this store has what I call a "Green Isle" where vegan, dairy free, gluten free, and just plain healthy food options are located. Excellent selection, easy to find everything I need in one spot. I love how much parking there is, on top and underground.
Went to the customer service area for flash food pick up and was treated badly because I was interrupting her gossiping with her other co-workers
Almost always a great selection of fresh items. Never too busy either.
Really unimpressed with the quality and (un)availibility of the produce items! The price isnt cheap, the staff is unhelpful and not knowledgable. It is so frustrating to not be able to find all my produce items that i need and i am not even looking for anything fancy and exotic! How about have the basic always in stock? Its not even a one off thing, its a real struggle to find all produce items, that are fresh particularly at this location. The produce manager is just incompetent not being able to keep up with the demand of the customers consistently. I have been to many other RCSS and other stores owned by Loblaws and this is by far the worst! Its unfortunate that it happens to be the closest to me. Every other RCSS happens to be well stocked, with fresh items and even their exotic fruits section is so fresh no matter what time you decide to go. Even the only No Frills in Regina with their small size happens to have one of the best produce section. The customer service at this location isnt top notch either. I have had the current store manage be rude with me who happened to be standing at the customer service desk. The Tilda that was on sale hadnt been available all week, so i took the price tag with me to ask the staff at the desk so they would know what item i am referring to. The store manager rudely told me to put it back. I would have done that anyway but your staff doesnt have product knowledge, how am i at fault? Just yesterday, i asked a guy putting out produce whether they have any leeks in the back and he didnt know what leeks are. What is a customer supposed to do? Train your staff and learn a thing or two about customer service yourself, Mr Store Manager.
Reasonably priced, well stocked and organized. They are always expanding their ethnic section and we appreciate that. Lots of boxed ethnic spices and whole spices in the international aisle. There's also a good variety of brands (PC jarred sauces as well as imported spices like Shan). There's a decent section for halal meat - not as big as the regular section but you'll find your staples like whole chicken, minced beef and chicken, lamb chops, shoulder, stew meat, sausages. Home section and Joe Fresh is pretty good and there's always clearances. Good to have pharmacy in there to pick up prescription along with groceries. Staff is helpful overall????
Click and Collect is an absolute mess. Often wait over 30 minutes for groceries and sometimes the click and collect stalls are being used by people shopping inside.
Accessible to me as a quadriplegic. Friendly staff and good products. Able to shop easily. The power carts for elderly and disabled are great!
This place is amazing thumps up ???? Hard working people give a big hell yeah Lol all things I need is there and been there the tuff times bring us through cov19 Clean always there Always good sales great prices fresh food Even have delivery and add a new scooter available for my dad friendly staff ask them anything and they know were that product is and what aisle it's in cool hey .... Now its better safety guards up and people do social distances.. Please do continue to be safe wear the mask save lives matters movement...????????????????????????????????????????????????
Be aware of expired food! Always check for best before date! Simply, I bought Cheetos that happened to have had expired about 2 years ago! I noticed because it smelled funny when I opened it. Called them telling them about the issue and that they can say "Please come back with the receipt and the goods and we will refund you" !!! This was not the first incident! A friend of mine, noticed that they had expired frozen turkeys for sale; he notified them; so they binned them. I wonder, do your customers have to notify them with expired products that they have on their shelves? Why can't they do their jobs?!
I like this to some extent over Walmart. Lot of Indian groceries
Always busy but great selections lots of diversity . Not a fan of the clothing for adults but it's good for growing children when sending them to day care . Then you don't have to really worry about what happens to the outfit .it's not worth the frustration .
Think is the best prices for groceries in Canada.
Wish i could give a .5 star review. ABSOLUTELY HORRIFIC job the click and collect. My spouse ordered a $48 order and it was scheduled for pick up between 8 pm and 9 pm December 14. I got there at 8:55 pm on December 14. I had to call 5 times before i got thru as there number keeps giving a busy signal. The girl on the phone answers and took ages to find my wife's order. I spelled the name out several times. She then asked if we had multiple orders which we didn't. After sitting there 20 minutes, I'm told they are behind and I can come pick it up December 16 between 8 and 9 am. Very inconvenient, but they're busy and I got a wife and a newborn and two kids at home. At 3 am on Dec 16, my wife gets the text that our order is ready for pick up between 8 and 9 am. I have to work at 10 am so I get up and get to Superstore for 8:50 am to pick up my groceries. should be quick. Forgive me for sounding like whatever the male version of a Karen is, but seriously... I pull in, there's no click and collect spots available so i park in a normal spot. I go inside, wait in line for customer services. I give the lady all my info, she can't find anything in the computer and sends me "just down the hall past makeup" to find the click and collect gong show. I knock on the door and explain i'm here for my order. The girl is rooting through papers and can't seem to find the order. Finally after a few minutes she finds it and says just go park out side and we will bring it right out. I explain i can't find a spot and she tells me to just wait for one to come available and then call. This is now 9:10 am. I go outside, wait for a click and collect parking spot. I phone. I have to phone twice to get through. Again whoever answers the phone has to search through to find my order. After 10 or so minutes, I'm told they just have to load it onto the cart and bring it out. Apparently it wasn't ready to go. Long story shorter, I waited until 9:58 for a kid to bring their big cart out with only my order on it. My wife also called a couple times while I was waiting only to be told it was just headed out the the door. I had a small order of groceries. They also picked the greenest bananas in the world that were apparently literally just cut off the tree and won't be use able for at least a few days. They were generous enough to waive my $3 pick up fee. Complete waste of almost two hours and in the time I wasted i could have just gone in and done the shop 3 or 4 times. Why text saying the order is ready at 3 am only to have customers come and wait an hour after their order was supposed to be done the night before. I don't care if it's a better deal, I won't be shopping at this place again. In the beginning of Covid i was impressed with how things were running, this experience shows how poorly the click and collect is running. If you're too busy, then don't offer the service to that many customers. Simple. End rant (apologies to my wife and any relatives reading this, I'm really a nice guy )
Clean, bright and friendly. Had an easy and fun time shopping with the kids.
Did online grocery. Staff is very courteous. On time.
Everything you need in one store.
It a mega grocery store
Always has what I need. Good customer service. Clean and easily accessible store.Overall I love shopping here.
This place is alright. Doesn't have all the selections of drinks as I'd like compared to Loblaws but it's good enough.
Probably the easiest place to shop all around. Ty
Good store
Yup, it's huge. Got everything needed to survive.
Great grocery store and more. Prices are not too high. Large selection too.
Usual duplication of service, some good deals and bag your own groceries
Best place to go for groceries.
Real nice and helpful people. I got all the help I needed. Friendly people and don't mind saying hello to their customers
Great prices and really nice home brand food too
Love the place. The cashiers were super friendly. The store was clean & provided the necessary precautions for the current restrictions.
DO NOT USE PC EXPRESS HERE Half my order was missing got two bags of someone else's order
What can I say it's a Superstore the produce was very fresh there was lots of variety and overall the cleanest and the staff were quite helpful and yes they do have handicap bathrooms and handicap access into the store
Well I must say the personnel there have been quite kind and very helpful. But they have such limited products there. Also it seems like the things I'm after never seem to have prices listed and I'm always having to bother someone for a price check which makes me waste their time and also makes me be in that store way longer than necessary. My partner and I both have arthritic joints and makes the extended visit to the store end painfully. So that's why I have mixed feelings about this place .... Great people but lack in making the shopping experience pleasant.
Good prices but gets quite crowded particularly on weekends. I recommend the PC express option to save you the crowds and to save time. PC Express crew is good to deal with.
Great location, lots of choice, clean and helpful staff.
Best selection and prices on vegetables.
Good place to buy groceries, cheap and competitive prices with a great selection of items. Fresh produce and other products. A lot of parking space and friendly staff.
Awesome Service Quality Data for reasonable price
I like shopping here. Prices are decent and good selection. Not overly crowded
Always enough checkouts open. Staff are friendly and always willing to help. Had a great experience a few days ago where I had left a bag of groceries and customer service replaced the items I had left the next day and were super helpful.
Had everything you need, great selection
Just received our groceries delivered. Poor shopping selections. Yellow broccoli, 2 out of 3 avocados rotten, moldy zucchini, and charged us for 3 bags of organic grapefruit. Very unhappy customer. Do not use this service. Shop for your own groceries.
Stock and services are great they even price match by changing prices with that in mind it affects the stock
Do not use click and collect unless you have lots of free time and don't mind sitting in your car for a long time. I have already waited 40 minutes to pick up my order and I'm still waiting in the parking lot. I will try ordering from a different grocery store next time as this is the 3rd time I have had to wait for over 40 minutes.
Amazing store!! Great prices, very clean too.
Dirty Store, Good selection of produce prices are good, when you are standing in line out side they have these pylons with yellow safety tape in a S shape so basically you are standing right next to person beside you, I really didn't feel safe standing in that line, I would not recommend this place to my friends family or CO workers.
Good food and not too much congestion. The prices are a bit high, but that doesn't detract from the quality too much.
This place has it all. It is huge and has everything including things you never heard of Few things are cheaper acrossed the way but hard to compeat with them Meats way better here Bakery needs some jazz
Superstore is always a real grocery store after wallmart.. in this store we get our back home food easily.. clothes are not cheap..
Fair pricing. Great place to shop for groceries
They always have what I'm looking for, the lines are reasonable, staff is quick and helpful.
It’s a short walk from my house so I go there all the time. Everything seems to be reasonably priced. Sometimes they’ve got good deals on certain items and their no tax days are great. The fact that it’s open until 11:00 pm is very convenient.
Great store, very clean, very helpful staff, very pleasant staff
Has great selection and friendly staff. Not always the absolute lowest price, but overall fair. The Mexican selection is terrible though.
It literally has everything including a walk in clinic
I must admit that I have never been so disappointed in the customer service of a store. We had bought a product that had missing pieces. The box was commercially sealed and not damaged, but pretinent pieces were missing!! The customer service was awful in order to get the pieces. We live out of town so we have to drive into town repeatedly to get pieces because this product was incomplete. In addition to missing pieces, we had call before hand to ensure they had them and we were hung up on SIX DIFFERENT TIMES!!! The people on the phone did not understand what we were looking for which is frustrating. To top it off, we still haven't gotten the parts and the product is unusable without these parts. Maybe grocery stores should stick to groceries instead of other products. I will not buy similar products for Superstore ever again.
Had everything I needed as always, however they never have enough check out stands open
Has everything you need and staff is friendly and willing to help.
Love the organization, especially during covid. The new layout with self check out was a little confusing but easy to adapt to
Great place to shop food, I never experienced any problems when going to the store, things are organized.
Very clean store. Busy with shoppers.
Real Canadian store alright can't go wrong here something's are expensive others not a good choice ewhen looking for different produce
Great prices and great customer service
Huge store with virtually unlimited stock as well as virtually unlimited selection.
Good place to shop especially the PC optimum points make it even a better deal
Great selection of items.
Similar selection and layout of Loblaws, but the prices (a lot of them) are lower. Two in town in very different area if that influences anyone decision to go there.
I used PCExpress for the first time. I don't recommend it. They literally threw my groceries in my trailer, half the groceries were not even bagged, everything was thrown loose in the trailer, disorganized with heavy items on top of softer ones like bananas and chips. They selected the worst possible mushrooms on my behalf, and although they're supposed to check with the customer before substituting, they never bothered calling or texting me to check with me when they substituted my ordered Ketchup chips with BBQ instead and regular chips with dill pickle chips (both flavors none in my family likes). And they substituted my 16kg dog food bag for 2 7.2kg and charged me the full price of both bags which is $6 more expensive than the bigger bag and has only 14.4kg instead of 16kg. I am also missing one lasagna completely although they charged me for 2. And the kid who came to load my groceries was absolutely rude and utterly disrespectful. Finally, they gave me a 3-month free PCinsiders coupon that expired over a month ago. Then I waited over half an hour to get someone on the phone who didnt care about "my troubles" and got an $18 voucher in an email, for the missing item and price difference with dog food. Very disappointed, doesn't begin to describe it.
Favorite groceries store
Nice and neat but asile identification lists omit some important items ie tea and coffee for an example are no whete to see
I avoid this particular store because of the inconvenience of having to have a loonie with me for the shopping carts.
Thia place is great! More than just groceries, they sell everything. Joe Fresh ia actually a decent brand too.
fruits are not that fresh as save on foods and independent...but rest evrything is good..in budget
If you need something you can't find elsewhere, you may find it here. They have fair prices and a variety of products, including pharmacy, housewares, and of course grocery. For whatever reason the store decided against directing one way traffic through the store creating bottlenecks breaking the 6ft distancing. Personally, I avoid this store unless I have a dire need to enter. We call it braving the wilds of the Superstore.
Excellent selection of gluten free products. Clean store. Friendly staff.
Really nice to have curbside pick up the same day. Thank you to the friendly and helpful staff!
I love this store's bakery. Alway well lit, clean. Great variety of special deal offers to choose from. The best supermarket bakery in london.
Very clean, organized, and offer price matching
Got some food
always my goto grocery store. sometimes dont have what I want but that sometimes i am just being picky for a craving. but amazing prizes
I am doing my grocery in frequent. It has fresh vegetables except thai chilli the smaller one. I would recommend it.
Great store, easy to navigate. Always lots of selection and I've found the employees very helpful. We are PC Insiders which has been racking up our points left & right, so the savings are really nice for our family of 5. The Joe Fresh clothing sales are great too- we usually stock up at the end of a season for our kids for the next year.
I use PC optimum point card. It is easy to collect points and I like it so much.
Prices are higher than competitors. They don't disinfect transaction machines or anything after customer leaves. Always rushing customers thru the till. Young staff aren't problem or question solvers or don't even suggest to get someone to help with solving.
Great place to grocery shop! It's a big store in a huge complex of assorted stores, close to a Canadian Tire! I like this area - sadly I'm moving away to the West End to live with a friend at the end of the month ...
Good product selections at competitive price, bad customer service, friendly cashiers
Good groceries n price
Employees don't know where they have everything. Asked where they moved freedom phonecards? was told " ma'am if they are not around here, we don't carry them anymore ", about a week after I was by the milk area and I saw them, boy was I so disappointed in them. The store arrangement was much better and some of their prices have gone up, it's better to buy at the farmers market. Husband went APRIL 3, 2018 ND WAS TOLD THEY DON'T HAVE FREEDOM MOBILE CARDS. I SAID IT BEFORE THEY ARE NEAR THE MILK SECTION.
Good prices & lots of items on sale.
Grocery shopping the shelves seem to empty fast with no raincheck for out of stock sale items. Do like the variety and P.C Points card
Local Super Supermarket that has the usual Super Centre stuff, groceries, some specialty foods like Asian and Mexican, bakery, meats both frozen and fresh, even live lobster/crab depending on availability, pharmaceuticals and usual items carried in pharmacies, clothes, kitchen ware as well as paper products and electronics.
Good selection of groceries, clothes and an OK selection of Toys for kids. Prices are pretty good. Toy prices are OK, some items go on sale, but for the most part, not too many deals on toys.
It was the good experience.
Efficient service today Mar/23/21. I got in and I got out with everything I wanted (PC Lemon Ice Tea & Canada Dry Ginger Ale). I also got a no name brand of refried beans!
I was happy with Dakota's service they fixed my phone just right I'm a happy man
This place is exactly like the one in Calgary. Regina. Kamloops. Kelowna. Winnipeg. Edmonton. Unbelievable. Exactly the same???
Probably the only real competitor to Walmart in this city with regards to variety of merchandise. My gripe is that produce here can be super expensive when not on sale. Regular price of pork chops is over $30 compared to $12 at Food Basics. The sale price of things are usually pretty competitive with other places.
Great place to shop and cheap really helps for those that need to save or those that like to save great prices decent staff but all a round great place
Newly renovated store, always clean, price matching. Click and collect is the best thing to happen to anyone who hates grocery shopping. My only problem is that the fresh departments have been diminished in the renovation.
This location seems to have a lot of rude staff for whatever reason.
My main place to grocery shop, good selection of products produce, all at lower price than other equivalent places like loblaws and metro. Always well stocked and clean.
Good selection fair pricing lots to offer
Worst customer service ever..girl named jaspreet she don’t even know how to talk to the customers...she start talking to the fellow cashier in her own language.. she charged me $15 just for a refill of water..luckily i understand the language in which they are talking to each other and get to know what are they saying...????????????
Expensive but great quality and very friendly staff.
could be a little cleaner at times. but otherwise great
Not sure why I'm surprised. The usual story at stuporstore. Waiting for 30 minutes in line. Less than half of checkouts open and the lines stretching to the back of the store. Bring a lawn chair and a bowl of popcorn and expect to spend the day.
Has decent product selection
It was ok
????
Cranbrook Superstore ranks as one of the best out there. Consistently fresh & well stocked produce. The in store bakery makes the best tasting French bread. Clean and well maintained washrooms. Convenient gas bar too!
Everything we can get it from here, really its big store
Good products. But not much of social distancing inside the store.
Perfect store, you can get anything over here!????
Very clean and well maintained store. Great deals and quality of the products. I would like to recognize the great work of the cashier counter attendant named Christina. Her kindness was above of the average compared to the majority of the staff for the same position.
Grocery prices are higher than no frills but the selection is better and I love the hot deli, chicken, wings etc. Pics next time.
Super supermarket. It's so close to TRU, I mean only 10 minutes by walking. It's cheaper than other supermarkets. There are kinds of fruit, vegetables, toys, drugs, clothes, and so on.
Good place for fresh produce, hot chicken, fast meals, big time grocery shopping
I love the east superstore. Although it's not in my area, I still go there
Great produce selection. Always has good sales
The vegetables and fruits are are very fresh and good deals
Family doctor, eye doctor, glasses, &most often lowest price on fuel and groceries in the city; all in 1 place. Store is clean. Staff friendly.
I'm so glad they appreciate and honour me as a healthcare workers. Provide selection is usually quote expanse and clean.
Despite being one of the larger stores in the city, this store has a very simple layout making things easier to find. The PC optimum program enables great savings as do frequent sales on name brand items
I've been a loyal Superstore customer for more than 15 years, at several different locations. Prices are always excellent and the new points program is great. My experience with the store in Langford, however, is that the inventory management is very poor. Almost everytime I visit, there are multiple items that I'm used to buying at Superstore, but which aren't available. I never noticed the problem at other Superstore locations. Produce quality seems to be getting worse and worse also. Often, the produce I buy goes bad very quickly.
Sells beer and wine as well. Big store
Great store for getting all your essentials. Clean, friendly staff, flexible hours, well stocked, and decent prices, not to mention the extras including the wine store, a day clinic, and kitchen facilities fore classes. My favourite go to grocery store
Needed a refund. No fuss, no muss. 5 star service
Love this atmosphere, nice staff and super delicious food... the pastry is amazing, crisp, light and flavourful. I highly recommend this place! They could improve their coffee making skills a little but it still tasted good. I look forward to my next visit
Great customer service. Friendly and efficient. High quality product and competitive price. Good supermarket for everything.
Great place to shop for your household.
Store is real nice, but the alignment of the shelves is hella frustrating.
Great stuff, good prices. busy but not too crowded if you go at the right time
The service at this pharmacy continues to slide. I was told 10-15 minutes. That was 40 minutes ago. The lady before me just left and turned to tell the others waiting, that she was here over an hour. Also told she would only have a 15 minutes wait. Now there are eight people waiting and the staff just told one person, "it's not where it's supposed to be, so you'll have to give us a few more minutes."
Has everything you need. The location is alright and there is tons of parking. Wheelchair accessible etc. I once found rotten jerky on the shelf and told one of the workers and they quickly replaced it. Other than that I've had nothing but good experiences coming here.
Whenever I go to the store it appears to be clean and fully stocked. One of a few grocery stores that I find to have good and fresh produce. The store carries a good amount of food for people with dietary restrictions/requirements. With that being said, I would love to see more lactose/dairy free ice cream options
This store is huge but absolutely packed with people on most days. Lineups are long at tills as you have to bring your own shopping bags and pack your own groceries
A pretty good grocery store huge variety. Stocking is good they have most of what you would want. There is also sections for clothing and a pharmacy although I haven't really shopped in either. The biggest problem is really just the size it is very big to an actually annoying degree.
The best there is. Super neat and incredible list of products.
A wonderful place to shop! There is a wide variety of different foods and everything is very fresh. Their international section is quite wide and offers a lot. Their customer service is also excellent (they are very accommodating/caring to their customers. My mom has recommended me this location several times.
This store has been showing signs and symptoms of the looming supply chain collapse. (Yes, for those of you who trust mainstream news outlets, you heard about it here from some average guy on the street.) While we cannot blame Loblaws, (SuperStore's parent company,) the fact remains that serious supply changes have been happening for over a year now, and we are all far more fortunate than we realize in that we still do have a relatively intact supply chain. But it's not going to stay that way for long. (I suspect three months.. maybe even less.) before we're all back to stalking up on things... but this time it's going to be a lot more serious than just filing or shipping carts with toilet paper. NOPE... Those who have studied history recognize the clues. You heard it here first. In the meantime... GREAT JOB SUPERSTORE!! I for one am highly grateful for all that you (company-wide) do to keep your customers families fed and well looked after! Lastly, a very high-praise kudos goes out to the MetroTown Suerstore's Tony Yang (GM) for helping me with replacing my Turkey on the Thanks Giving weekend. I really appreciated the help Tony! You're the best, dude!
Huge place!
I had my prescription faxed from my Dr in Port Alberni to the pharmacy in Nanaimo Superstore and it was filled out,no questions asked
This location is well maintained. Clean, tidy, bright atmosphere, fresh produce and well rotated product.
Can't afford the prices and quality is low too
It's my favorite store I find any things easily but sometimes you have to pay more compared to anther stores
It’s ok
Selection, openness. I do wish things were easier to find. Friendly efficient staff. Rarely do they not have what I need or want
Always prefer to shop from Super Store
Great store for all kinds of food. Prices very.
Terrible service today. We asked 3 different staff if it was possible to rinse our tub of grapes because we’re on a road trip and have no way of cleaning them and they all looked at us like they didn’t understand us.
I love using the online order
Our go to grocery store
Good for buying.
It's big and great to shop here! Excellent selection of groceries, fresh produce, and many other items including clothing, small appliances plus other co store fronts inside. This store price matches... so you can get the best prices!! Weight Watchers meets here in their Wellness Centre. Lots of parking and is wheelchair accessible. Make sure to plan a longer shopping experience.... it's Huge!! Excellent employee service. Collect your Optimum points too on your card!!
Huge store, great selection. Prices on produce leave a lot to be desired. World/ethnic food selection is pretty amazing.
1 star due to lack of Covid bylaw enforcement I was in between 7:30 p.m. and 8:30 p.m. approximately on July 30th 2020 We checked out 8:11 p.m at till nine During my visit there I witnessed 13 people who had either removed their mask or moved it down below their nose ( the region bylaw states that the mask must cover your mouth and nose ) I observed multiple staff members ignore these infractions and even witnessed one staff member breaking the same rules To top this while I was in line I had a women proceed to stand behind me so close I could feel her breath upon my neck, I asked her to step back as she was not wearing a mask and was therefore in violation of the social distancing law put in place by both the federal, provincial and municipal governments ( social distancing bylaw states that you must maintain 2 metres or 6 feet apart ) Your staff member merely stood there and did not acknowledge the interaction between the Woman and I most of which was insulting and arrogant on her part upon me proceeding to the register If the owner of this establishment reads this you should know that we are still within a pandemic and you are required to maintain your store within the set standard and failure to do so could result in fines or a shut down which I would hate to see your staff laid off
You get pretty much everything you need here
Tons of things but too big and very organized. But well is good price most of the time.
There is a wheelchair accessible parking spots as well as expected mothers and spots to pick up your food if you delivered it online. The parking lot in entrance is pretty busy high traffic so be careful and take your time. The entranceway has a large sloped sidewalk for carts, Mobility aids ,for strollers. The store has to battery powered rechargeable shopping carts that you can sit on and drive around the store to borrow if you need assistance. You cannot take these out of the store or you can take them to the entrance way but arrange a pickup or a way to get your food to your car and to be able to return the mobility Aid to the charging area. You need a coin or token for the shopping carts. Here is hand sanitizer and masks at the entrance way. The store is well-lit the aisles are wide. I find this store has really good selection decent meat and produce quality. There's a big customer service desk they changed around the tills and there's more self-checkout, they always have a lot of cash registers open I found all the cashiers very efficient.I have never had any issues with the store there are cameras and security but be sure to lock your doors and watch your keys or personal belongings. It's really handy they have insurance Lottery a walk-in clinic eyeglasses Clinic all on site. I personally avoid the pharmacy at this location.
My wife and I drive from Abbotsford to this location for our groceries as the selection in meats and Organics is , by far, better than Abbotsford's store.
I love their self checkout machine, it’s really easy to use, not laggy, no annoying pop outs when you remove your bag, which makes my shopping a lot easier and faster.
Nice food, go here all the time to get things.
It's a fair size for Cranbrook
One of my favorites because they hage ethnic foods and affordable too
Really nice service and funny employees
Not usually the biggest fan of big box stores but I've never had a bad experience at this grocery store. Great variety of options, outstanding customer service, clean, well laid out.
Satisfactory. Could use more floor staff.
I love their selection, and the fact that their checkout lines are never long because all tills are open!
Way better than Walmart. Order groceries online and they bring them to you.
Its the only place i will shop because they price match, have the lowest prices and have a rewards program customized to what I buy so I get the most out of it. Thank you superstore team
Clean and bright. Super busy like the other Superstores so shop early and get out fast!
Parking depends on the time and day you come by, typically okay during the weekdays. Great place for late night shopping because like every grocery store this place closes at 11pm. Good place to go and shop, come here to pick up a friend from work every once and a while and the staff are really friendly about me going in and waiting at his till for him to even get off! Security is very nice and the parking lot is huge enough to make sure you can get a parking spot (even if you might have to park literally half a kilometre away lol. Though it may never happen).
We were evacuated from the November 15th merritt bc flood and had vouchers to use in Kamloops at superstore and the staff really made it alot better and kept our spirits lifted. The store was very well kept nothing messed up or out of …
Produce Department is very professionally organized with an extensive variety of exotic/tropical fruits and vegetables. Prices are usually the lowest in Victoria. Also good selection of dog/cat food. Frankie, Munchie, Charlie, Minnie and Jack agree.
Great deals, I love shopping here!
Don't remember I think I was smoking weed
The staff have been exceptionally rude on several occasions. I can buy groceries elsewhere
Lots of great options. Even some house stuff and dinnerware for my yacht
We bought a coffee press for 12$ here and its worked great for 6 months!
Well stocked, great staff and safe!!
Hands down the most economical place to shop. Cashiers are always nice and friendly. Customer service desk staff are often rude and unfriendly.
Love to shop here cause the staff is always willing to help and cashiers work so hard and still maintain a smile and able to chat while you pay for your merchandise.
Superstore is the kind of place where you leave your dignity at the door. It's the only grocery store where I've witnessed customers fighting over their place in line. Best to shop early morning or late nights, to avoid witnesses.
Good selection, pleasant staff.
Pretty standard superstore, not very good customer service though.
Good, clean, and just what you expect from a superstore.
Have everything we need
Like the weekly cooking class.
Usually pretty clean. Very good selection of food, clothes, games, and pretty much everything.
Thank goodness for Superstore! Without their discounts, we couldn't afford to buy the food.
I liked everything here but the checkout desk was a bit narrow. Made checkout clumsy for me.
Best to buy your groceries.
Can usually get whatever i need at Superstore
Best grocery store in GP. Lovely staff. Good food selection. Prices are great although there are discrepancies from time to time with the advertised price.
This is our go to place for groceries, they do price matching and prices are reasonable. The store is always clean the the staff are always super friendly.
Overpriced and always very busy
My favorite place to grocery shop in Peterborough.
Nice recent renovation and selection of BC wines. President Choice products and good sales
Other stores are cheaper and have more variety than this one. However, bakery products seemed really good and has many things to choose from.
Pathetic customer service. Cashier refused to even ask if I needed bags when I clearly had none. Then had the nerve to ridicule me for not asking! Can't believe they want $15/hour for this!!!
It's a great place to shop. Prices are not to bad.
Easy to find everything on your list & you can pick up pretty much everything you need in just 1 stop for great prices. Plus it has the title Canadian in it :)
Possibly the largest grocery store in Peterborough with widest variety of products at reasonable prices. A regular stop for our weekly groceries.
Couldint find my friend lol
Over crowded and could be cleaner. The produce is usually sub par with tomatoes that have molds on them etc. The meat is the only reason I come here although the rest of the store makes me question this decision. Superstore should improve the appearance of the store and it's employees, the t-shirts make everything look cheap. But this is why people come here for the low prices, so maybe all is as it should be.
Had the 2 things I needed that walmart didnt have. Bush homestyle beans and reasonably priced shrimp.
Nice
Even when bustling with customers there seems to be plenty of space. Always enjoy the everything in 1 place
Love the selection here for reasonable prices.
Many grocery options as well as apparel, garden supplies (in season), drugs and cosmetics. While I find their groceries to be generally less expensive, my impression is that the quality is a bit lower.
It's fine, its a super store, nothing really out of the ordinary and that's ok
They have everything. Check your flyers first, as they price match.
This is the perfect place for shark out food and there's other species of edibles here as well with good prices... I wish they sold weenashtagiy here, I bet the old people would have loved the superstore... LMFAO hahahahahaha
Why buy groceries elsewhere??? Eat $#!/ Wal-Mart!!! Super store has everything. They offer more then 1 item of everything. Let's say soup, they have no name and few name brands unlike most chains where they offer there own product and maybe one other. The fresh food counter is way better then metro! Massive variety of fruits veggies. Amazing butcher's aaaaaaaaaand Everylane is open on weekends !!! Everylane!!!
I would really suggest that you get rid of your customer service reps..All three managers that run that desk are extremely rude and very mean..I will NEVER return to this store because I DO NOT like to deal with ignorant people. It was my worst shopping experience EVER!
So much variety and staff at self checkout are awesome
My favourite part is seeing the smilling staff, especially Sammy, Dillon, shelby and sandy! You guys rock, no matter how busy they are, they always maintain a Great attitude ! My favourite place to get groceries for the fam, always fresh and clean :)
Prices not to high and good quality goods
They had 2 tills open on a busy Thursday.
It was recently renovated and the layout changed. It's not as efficient to get through. The produce is not the highest quality. Often they don't have what I need such as ground beef, or green onion.
Loads of: Creamy dill pickle So.. it turns out I am a big fan of these here potato chips and this is one of the only stores I can find who carries them.. Otherwise this is still a pretty good superstore location.. Superstore has changed a lot over the years.. but theiir core is still there, I think I even saw someone fly by on rollerskates.. (rollerblades tho)
This store has a wide selection of products at greats prices. Not only that you get rewards points. It's a one stop shop for most things on your list. Lots of parking and easy to get in and out even on the busiest days. Like most stores I feel there is a lack of cashiers and find the long line ups annoying sometimes. But I find that anywhere and most of time I try to not let it borther me. Really the staff has been fantastic every step of the shopping experience. This is the first review I have ever left and felt they deserved the great review. Suggestion, I would start fresh gluten free bakery and more gluten free products.
Many varieties of international items
This is the second review with bad customer service!!! This happened on Sunday, while i was checking out shivani/shivangi was the cashier. That cashier needs to be taught to have some manners. She opened my bag of cilantro and said there are 3 instead of 2, i told her there only 2 and one of them opened and she took out everything and without changing her gloves she touch every single stem! Disgusting! Also I price matched a few stuff and she gave a mocking attitude about price matching 3 items!!! 3 items!!! Is she has issues with that she should talk to her manager to stop price matching! Also at the end when i said i have 3 bags and to add that for PC points she asked me “are you going to use all 3?” I bought milk, butter, bananas, potatoes, cilantro, egg plants, limes, cabbage, pads, laundry detergent!!! How would i not need 3 bags???? I never had anyone question me with attitude about how many bags I would use!!! Also those were reusable bags that I brought with myself! She also did not ask me for deal of the week and when i told her that she LIED saying she did and I said no!! Omg such a big fat liar!!! I told her I don’t need any free items but she should at-least not lie. I really wanted to go to customer service and ask them to look at CCTV to show them how she was lying but it was 10:50 pm and store closes at 11. SHIVANI/ SHIVANGI keep your attitude to yourself and please fit all your groceries in one bag!
Great selection, but a tad over priced in general
Click and collect is a great way to get groceries
Short line ups and keeping their promise of every check out open on Sunday.
Fresh vegetables and a good selection of Joe fresh clothing for simple cheap stuff you would need.
A Great shopping experience with a wide variety of products from cellphones to grocery to tv's and small appliances ????????????????????????
I wish the produce was better quality for the price point.
Store workers are always available and helpful when you need them, but not pushy. Muzzles are expected to be worn in the door as per bylaw, but they won’t go out of their way to harass and bully those who cannot wear one. Much appreciated.
You have to bring a dollar to use the carts. This trend is quickly becoming the most annoying part of grocery shopping. I'm an adult in 2018, don't want to have any cash or coins on me to have the privilege to use a cart. Apparently they have a free stick to unlock at customer service. So why even have them locked? Like thieves can't find a dollar. I'll go to another store that does not have this ridiculous deposit on carts. Newly renovated grocery store very close to home. Always have what you need but expensive at times. Also have craft beers which is great.
Find everything I need for groceries here, good ethnic section as well.
Easy to navigate once you get to the layout
We had a great time shopping and found most of what we were after. The only problem was that we were going to make our purchase with our points and they were offline so we were unable to make our purchase.
It's the Supersore. Except for being cleaner than the average supermarket, it's ... the Superstore.
Big, bright, and generally clean supermarket. Produce is usually in good shape. Lots of selection. It's a very large store, so trips take a while, but the prices are excellent so it's worthwhile. The layout is pretty good, but certain items can still be tricky to find. Definitely worth getting the PC Optimum app to get discounts on your groceries; best points program around.
Pretty much get everything I need for groceries and accumulate points.
I didn't need to take off my backpack and there's lots of healthy foods ranged from cheap to expensive, and the lineups aren't too terrible or tedious
Pretty good selection of ethnic food. Also good produce section with lots of organic options. Plenty of organic foods throughout whole store. Good options for seasonal clothing & shoes. Plus more!
Well stocked and clean. Compliant with Covid protocols.
I give this store a 4 for produce selection and their natural food area. It's a bit sterile to shop in, but I can find what I need. I really dislike that you have to insert a loonie to use the shopping carts. It's very inconvenient in our cashless society, and because I rarely have coins in my purse I often shop somewhere else rather than bothering to deal with finding a coin for the shopping carts. When you charge what Loblaw stores do for groceries, you should use a wheel lock system instead of a coin deposit.
Using click and collect is so frustrating. I've used the service twice now. Both times I've gotten notice that certain items were unavailable, only to go in the store just before I pick up the order to find said items. The second order is now over an hour late...
Super busy all the time leaving very little produce to choose from. Store is well stocked just limited selection.
Everything you need in one place!
Friendly staff, well stocked products, reasonable pricing
This is the best of groceries shopping today with a bit more but just the right things to get.
Would be nice to not have to search for staff!
I shop allot at Superstore and find the selection and staff very helpful. However Yesterday October 27th at 2:35pm I ran into a staff member prepping food without a mask on and had to do a double take. I hope management stresses the need for this to be addressed
Real good, but when it came to pay well 3 cashiers full, companies trying to force in using non personal cattle drive tills aka self serve tills
Pretty good store. I used to shop here a lot when I was younger :)
There are a lot of fresh vegetables. You can accumulate points by using your membership card, and the points can be used directly for cash.
Went to the Wine shop, great customer service, they were knowledgeable and prompt.
Best prices in the area, good multicultural food selection, and great home decor too!
Mostly get everything that I want at reasonable prices
The store is ok, more options then other stores in town, and most cashiers are friendly. But when the transaction is complete the machine is not disinfect after each customer, and the bathrooms are gross, it felt like a 7/11 bathroom it was gross.
I've switched from Save-On to Superstore since food prices have jumped up so much. Quality is similar but I spend way less.
Had everything I was looking for, pharmacy was very knowledgeable as well.
I love people that work there so much, always friendly, helpful and fast... Very flexible and always have good deals ????????
Good quality produce.
Excellent service. Couldn't find something and I was escorted right to it. She even asked me if she could help me find anything else. Cashier was cheerful and very pleasant.
Excellent selection of food supplies. Lots of parking available. Very accessible location for bus travellers.
Best price & quality
It is situated on the way down to downtown London Ontario and it has the capacity of 3000 pax. It has seperarate parking facility including free Wi-Fi and vast variety of good on reasonable prices and different types of combos.
Way too overpriced and poorly stocked,not worth going there again
Our favorite place in town for geocerys
They put mandatory masks starting from August 29th but there's no one at the entrance checking that. They only have a sign at the entrance. I saw many people in the store WITHOUT MASK and none of the staff cares. Why are they putting rules if they don't enforce them?
Quick cheap PC points
Marginal produce. Good prices. Long lines. Very popular. Good to fair quality private label products, typically. Impossible to find anything untill you become a local shopping expert, or devote a hundred hours to finding a staff member. Be a number. They're counting. Forget decling the upsell at the till they're gonna offer it anyway. They're instruction seems to require it of them. Totally impersonal and a harbour for gluttony spending.
Good prices. Sometimes not enough tills open, but they've been fixing that issue.
2020-12-09 update OUCH! When eveeything is painted battleship gray it's hard to see the staircase... a bit of yellow paint would help. 2020-11-30 update Store not enforcing new mask requirements covering nose and mouth and permitting customers to wear clear face shields. Staff very helpful in showing you where the item is your looking for.... one issue for people who have disabilities, it's difficult to get a cart and return it due to having to put looney in the carts... as a comparison Courtenay Superstore has disabled the deposit system during Covid 19.
Well it's hard to beat the prices here, especially cause it's Fort McMurray. However I hate having to shop here, it's not a nice place to shop, everyone is in a rush, way to crowded and there are serious problems with the fruit and vegetables. The quality check isn't there and even though they will mark down returned or molding items it should be at least reduced to 50% off because there's barely 50% of the fruit edible anymore. Also the PC points system is quite pathetic.
Great service, although they are terribly understaffed. PC tellers are very friendly and fast. Cheers!
Big airy supermarket. Wide aisles, bright and organized. Has an upscale feel to it. Sells other stuff other than food although with Covid restrictions some items are not available for sale. However they were only labeled as not for sale but you can still browse so that makes it nice compared to roping off aisles. Prices are decent especially flyer sales items. Also has a gas station and a car wash across make it very convenient.
Large selection, amazing prices, shop the mall while you're here!
Very frustrated to learn that Superstore is greatly reducing its international food aisle selection in Western Canada. Previously, there has been a good selection of great products. Today, I could no longer find any of my regular items in this section.
Standard. Clean. Good sales! Price matching!
Love superstore. And the best, it is Canadian
Great ace to get Produce. Best in town
Oxford East Real Canadian Superstore is always clean and reliable for fresh produce, deli and baked goods. The staff are friendly and engaging which is so nice after a long day and you just want to get home to your family.
Well organized store. Good deals.
I am a very disappointed customer and after a terrible experience at this store I will not likely shop there again. I visited the Superstore on my November 8th, 2017 to buy a few groceries before meeting my fiancee for a birthday dinner. When I got checked in at the cash, the young male cashier asked if I had PC points. I have been a loyal PC customer for over 10yrs, utilizing their banking and credit card services. Before I had a chance to scan my card he told me there was an issue and the screen was telling him that I could not scan my card and a member was already signed in. He was unable to fix this issue, so he called a supervisor who promptly came over. She asked him if he had scanned the previous customer's card, he said he was unsure. She spoke to another employee then proceeded to tell me I could no longer use my credit card for PC points. I am aware of the transition from PC to Simplii financial, however I had about $80 in points that I wanted to use. I asked her how I was going to get my points from my current $100+ purchase, she tried to sign me up with a PC points card, but was unsuccessful. She told me I would need to go to customer service. I picked up my giant bag of dog food and heavy grocery bag that I had strategically packed myself and followed her, she did not offer to assist. At customer service I was told the computer was prompting them to verify my e-mail, I asked how that could be, when I had not scanned my card yet. The lady then called the cashier who I'd initially been dealing with who finally fessed up that he had scanned his personal PC points card prior to dealing with me. This made no sense because there was a customer right before me, I'm not sure when he found the time to do this, unless he was actually trying to steal my PC points and thought I would not put up a fight. The lady at customer service told this employee he was on probation and should not be checking his personal card while he has customers. Then the lady told me I would need to re-scan all of my items at the self check in, she took my bag and brought it over, then did this for me. However, once everything was re-scanned she left all of my items spread out everywhere and told me I would need to re-bag it myself. I was disgusted with the customer service. I also tried to send an e-mail to let them know so something could be done and their website doesn't allow you to send in complaints. I'm not sure how they plan to improve their issues when they don't allow customers to give feedback. I tried a dozen times and it was unsuccessful each time. Save on foods customer services = 1 million times better. It's a night and day difference.
Produce is great and it's a great place to price match so many items
Love that all the cashiers are open Sundays.
You can find everything with low prices
I got everything i need here
Good selection compared to other stores in town
One of the best grocery stores in town and reasonably priced. Great variety of products, including some ethnic foods! Clean and big. Great that they price match. Not sure why'd you want to shop at Zehrs a few minutes away.
Love.. Love.. Love this place. I've recently moved up here because I married a Canadian man. The prices in Kamloops Canada were shocking to me.. I'm used to the Midwest in the states where everything is reasonable in pricing. So this store was recommended to me and my husband by a friend. Thank God Kamloops has this store.
The store is impecable clean under the really friendly look after that customers are please to come back for the reach- able prices, including the ever good sales the store make it possible to us, as ever friendly @ most efficient greatest perso- nell the store employs to run it perfectly fine. I love doing my grocery's shopping @ the new store, Real Canadian, Super Store, Loblaws use to be. Thanks, Ana Ann.
We just tried their online ordering and pickup. It was really easy and they had our groceries ready and waiting for us when we arrived at our chosen pickup time.
You can find a lot of stuff here. It's bigger than the one in stienbach. Parking is the hard park. Mostly because it's so busy all the time.
Tons of choices in fresh and packaged foods plus kitchen supplies, bed and bath, and clothes.......
After the Reno I really like the look and the organization. Can’t stand having to put a toonie into the carts. Great product. Like the Presidents Choice stuff.
Good location which you can find good deals of you look, the parking lot sucks and is always busy, so as long as you have a good eye you can usually play frogger from your car to the entrance
Great store, great deals
Love the selection of products. Staff very friendly.
I love coming here, especially shopping for my lunch while I'm at school, healthy options for under $10
Great place to shop...always good deals.
Superstore in general has lot of pricing error. Items are not replenished but extend of items offered with affordable pricing does not give other options other than to return every week. Due to no alternatives, better pricing, I am forced to give 4 star.
If it is on sale guaranteed they will not stock it!
Shopped for my sisters birthday ???? got some nice cards, Black Forest cake, and as a gift something that could grow with her a beautiful multi plant. She loved it! Thanks Real Canadian Superstore.
More exspencive then I thought and the selection wasn't what it could have been
My only place for foods!
the dairy department is awfully organized and it is very difficult to find what you need
Purchased fuel. Not the greatest location when pulling a trailer. Competitive prices on fuel.
Had to go for an exchange at the front customer service they don’t like looking at you or saying Hi always busy doing something head down and if you ask for their attention they don’t like that LOL. If it was not for the lazy front customer service, I would’ve said 5 out of 5.
Recently I did a click and collect order. Once I got to the designated area for pick up I called to notify of my arrival and that I had price matches (PM) to do. The cashier verified my PM and only did it on 1 and forgot to do the others. I went inside and spoke to her directly and since the order was processed she would have to send an email to have the remaining PM done and refund would be place back to the card on file within 3 business days. After numerous phone calls and almost 2 weeks later NOTHING. I spoke to a manager named Verna. And she was absolutely NO HELP. She was very dismissive, gave incorrect information and was sighing over the phone while I explain my frustration. Let me tell you, I have never seen such professionalism in management before. Such great customer service (insert sarcasm). I will never do online orders with this company again!!! And share my experiences with others. Be vigilant and always follow up with this RCSS because they will say it will be done and it WONT!
I get that there is a pandemic right now, but you got to figure out your logistics when it comes to the lines. There is no reason why you can't have all cashes open with barriers when you make people wait side by side in a line up. Is the management team at all intelligent?
Line went really fast and rules for covid are followed here.
I shop regularly in this location, never had any problems
It's really cold
Love the pharmacy there blister packs are the best and they have deliver to which I didn't know nice staff and know we're things are in the store
Good deals
I went to Superstore to change my phone plan from Bell, to Shaw. I switched my Bell Cell phone accounts from Bell over to Shaw. I had no complaints about Bell, just the fact that I am now saving $150/month on my combined Cell phone, Internet and Television accounts across 2 provinces is a Big plus for me. The costs associated with moving for AB to B.C. are far greater than most people would imagine. The people at the Cell phone store inside Superstore were very pleasant and quite helpful in helping me to navigate the loose ends of combining accounts and transitioning me into having all my data accounts consolidated under 1 provider, which is Shaw. I am traveling fro province to province by car, air and truck and motor home; The # 1 dilemma and what turned out to be the a problem of the highest priority is "Staying connected to data" while zigzagging across provinces, motels, hotels, RV Parks and airports. I have to say that I am already so happy with the seamless streaming of data on my travels via the Shaw go platform. The connectivity for Shaw is the same as it was on Bell, only better because of the shaw go. I am very pleased with my new provider, and the savings are a big giant + for me at a time when costs are mounting.
This location had underground heated parking, which is great for the times that you need to the your windshield washer fluid lines ???? Joanne at the desk " borrowed me " a dollar for the car... So kind ???? friendly staff, clean store. I'll be back.
It okay place to shop but native people get followed around happened to me
Great customer service and products
I love this store great prices service.
Great price and great customer service
Good Shopping Experience. Found almost everything I was looking for
Good for school snacks,suppers,toys. Has a great point system,if you a family of 4 or more then this is the place for you,gets loads of great deals free gas and much more,if your a family of 3 then it will take you a longer time to get points but still worth it.
Always get what I need and excellent customer service
Latest: Superstore pitted kalamata olives were the best I’ve ever had! Milder tasting and soft compared to pit-in ones I’ve tried. Also, a good doctor works at the medical clinic. Previous: Curbside pickup time slots are only 1 hour long, and one time, curbside pickup was a thirty minute wait. However, if it is because they are more careful than save-on-foods pandemic-wise, then that’s acceptable to me. But, I don’t know if it was, and my partner wasn’t willing to wait that long again. I didn’t have a good impression of the fresh produce quality either.
Very large store with difficulty finding what you are looking for.
I have shopped at several locations but enjoy the layout in this location the simplest to follow. I have never not found something I was needing. They offer shopping online with pick up. I am disappointed in their clothing department. I find other locations have a better selection and and much more well kept.
Great deals. Love the points card. Yay cheap groceries!
Great place to shop. Not as much selection as other superstores we have been to. Can get really busy sometimes too!
I like that you can find everything from grocery, to clothing, house, beauty and health supplies all under one roof. Makes it easy for lazy shoppers such as myself.
One of the best stores for grocery. They have a large variety for selection and their presentation is really good too.
Well maintained, always has sufficient cashiers, helpful produce clerk spacious and good with maintaining covid protocol
Decent shopping experience. Has a bit of everything.
The prizes Is cheaper and the qualite is good
Wont shop there due to Liberal government gave a profitable company 12 million dollars to buy new fridges.
I love this place ????
It's really a one stop shop. You can find anything from clothes to appliances to food and groceries. Definitely recommended.
It has a huge sign outside that says all tils are open guaranteed but they are not lol
I love shopping at super stores I can find what ever I want ❤
Lots of products to choose from
Always has what I'm looking for at a great price. Store is well layed out.
A wide selection of almost everything ????????
I love shopping at this store. It's the only store I like to shop for everything under one roof. And I LOVE IT. The staff have always been friendly and especially big thumbs-up to cashier's you guys are awesome. Well 95% of you.
It's Lablaws. As expected.
Almost everything is available in here just that they should consider filling up fast moving spices so that it's available for everyone
I love it ????
Really nice midrange priced store for groceries. Kind of overwhelming layout.
The store has really been awesome throughout this crisis!! The staff is still so helpful and pleasant, even though so much is happening. I really appreciate the care that goes into this place. HOWEVER, the parking lot is a nightmare lol.
Went there on the weekend, the store is Dirty as hell and they definitely didn't have anyone checking for capacity because it was packed. i won't be going back
Love this grocery store, friendly staff, they price match and the PC points are awesome!
Always wonderful experience, always clean, pleasant and never disappoints having best prices, thanks to price match! :) Thank You for years of Excellence.
Its still a zoo, rotting fruit sold, shelves empty of specials, they really need to clean their act up.
On sep. 11th 2021. At roughly 1:40pm . The woman in charge of the self checkout line was really rude. I asked for help using the terminal regarding a discounted item. She ripped the item out of my hand then started training someone on how to use the terminal. During that time they came into my personal bubble and we are in the time of covid so this put my health at risk
clean store, relatively organized. . it's a bit out of my area so i don't get out there too much. sometimes the deals are worth the drive.
Store quite busy, but nice and clean. Staff doinga great job overall.
Huge store with large number of line items. Nice and clean environment for enjoyable shopping
Fairly okay
Busy but clean ppl resect each other and work together if needed
Good shopping location with halal meat options for buying
This review is for Dominos Pizza, not Superstore... Google fail. ...I have no problems with teenagers working in this place. But they need an adult supervisor. Last time I went in to pick up two pizzas my girlfriend had ordered earlier. First they couldn't find the order. Then they found it but claimed it had never been made. Tried to hand me one small pizza. Turns out my order was right behind them the whole time. These kids need a leader to pull them together! The pizzas were fine though
Great selection of food. Love the fresh veggies and fruits. Salmon here is typically really affordable and great quality
I usually shop PC express. The last few times my produce has been bad. However, refund process is great.
Store has a policy of screwing and placing pricing information in confusing ways. They do this in case you do not look at receipt or fight back. I fought back and was treated very poorly by customer service. I am divorcing them! Was not my mistake. Was their pricing policy. This will include grocery, pharmacy, gas, even the insurance booth. I am not wrong and it is my money. I have a choice, I gave it to your customer service. This is their fault, not mine.
Good staff, prices are decent and lots of parking.
This place always offers plenty of promotions. This store is really huge and have almost everything. Interestingly, it also offers international groceries at competitive price. They always have fresh Pizza dough and cakes.
Well, what is there really to say about the Langley Superstore....?!?? Other then Constance is the best check out lane woman!! She scans those barcodes SO FAST, it should be a sport!!! ????????????
Good. Store
You get everything with a competitive price comparison to any other retail chain. More product option. Nice bakery items.
Big park inside well ventilated super market attractive groceries arrengment
Always has good deals going on lots of variety in products!
Busy store. Social distancing enforced. Sanitized section for carts and hands.
Though prices are bit high and quality doesn’t meet expectations, I will rather prefer Walmart or loblaws.
Great selection, and love having beer and wine available, just find the store so big it's never a quick trip.
Nice staff awesome stuff and it’s clean recommend going to this location
Huge overwhelmingly large store. Feels like Walmart. Have to put a loonie in to get a cart. Very small organic/natural value section. Definitely won't go back.
Like the wide aisles. Shopping the wilder aisles is a real comforting feeling!
Just went into this store today. Walked in, turned around and walked right out. There were way too many people way to close to each other. No social distancing at the cash. No social distancing from the staff or other customers. I watched as one woman handed a loonie to another in exchange for her cart. I watched as another customer handles half a dozen apples before changing her mind and walking away. Went to the No Frills in town. They are limiting the number of customers in the store, wiping down shopping carts and working very hard to make sure people stay a respectable distance from each other. Stay away from the Supercenter if you can. It's a disaster just waiting to happen.
no shopping baskets at entrance, lots of staff on location but little was done.
Pretty much a one stop shopping centre. Groceries, kitchenware, bedroom, bathroom, copying, books, greeting cards, not to mention an optometrist and medical clinic. I really like the Click and Go aspect of the Superstore. The ladies that run that section are phenomenal and are always on the go shopping for you. I've never been disappointed with the fruit of produce or any product coming out of this store. Sometimes they do not have enough of the products I wish, in this area it could use a lot of improvement. More product, less excuses and more knowledge in the special foods department. They must realise that veganism is here to stay and that it is not a fad.
Terrible customer service, been on the phone for 20 minutes too see if they have an item. Staff is rude as hell.
The only grocery around campus that sells halal meat in a huge quantity!
The usually. Hard to get service but the live crab was some of the best. Pick your battles I guess.
Great support and service from the pharmacy during a recent 4 day trip to Nanaimo, where I forgot my medications! The pharmacist and staff were courteous and helpful in getting my prescriptions transferred from the mainland to Nanaimo, for an emergency dispensation. Thank you Superstore/Loblaws Pharmacy.
We use the Click and Collect service and pick up at this location. Typical wait times seem to be less than the Calgary trail location, which we also frequently use. Overall great service.
This is my usual spot for weekly shopping trips. It's a little out of the way for me but I love the large selection. I find the produce here to be very fresh and extremely reasonable in comparison with other grocery stores in the area.
Good variety, well layed out, well stocked, efficient customer service.
Okay I want to take a moment to say how extravagant their in-store bread is. This bread changed the way I see your ordinary sandwich. First off, this bread doesn't crumble away when handling it. It stays intact even when it starts aging. Now aging. This bread stays soft for days. Even after freezing, and thawing the bread out on the counter over night, this bread stay pillow soft. You'd be hard pressed to find a contender in this category. And the size, too, this bread is large and perfectly sliced for that rich wholesome sandwich. Lastly, the price is one of the cheapest per loaf in town. Stock your freezers full with this, and you won't ever need to worry about famine ever again. I feel if more of the poor could experience this bread, they would feel wealthier.
The vegetables and fruits are fresh and clean even though they are expensive, compared to the other grocery shop I have visited
You can find some international items such as philipino, indian spices
The store is big and well stocked. Produce was fresh and a big variety. They have bulk food but I was looking for stuff like soup mixes in this department and all they had was sweet stuff like candies and nuts. I would have given this store a higher rating but except for mandating mask wearing, there were no other Covid precautions in place.
Ok. First of all, I am updating this comment that I put on few months ago. You have improved your quality on produce and the price is just amazing. I compare the price from here and the "W store (you know which store it is...)" and the Superstore you guys are not even comparable with them when it comes to quality, and the price is extremely well measured. Still you do need to improve on your product quality. Rotten eggs, rotten milk, rotten tomatoes, and now today again rotten potatoes...please. Superstore. Get to work!
Best supermarket for high quality fresh and packed goods with a very wide variety of options to choose from.
This was a pretty nice Superstore. The layout isn't what I'm typically used to, but it was still easy enough to navigate. The sales are good if you know what to look for, and the location was clean and stocked. No complaints here!
Came in on Saturday to buy a long list of items & was pleasantly surprised. This store is on top of their game! Friendly, helpful, staff stocking the shelves (I had to ask where a few items were located). Every till open with no lines. And I managed to purchase everything but two items on my list, which is to be expected at times like this. Thank you for making it super easy to shop!
This place has everything! Nice,clean place! Very friendly staff!
Pretty much regular superstore
Best to park underground. The above ground lot is pretty small and quite busy.
Reminds me of a cross between a Costco (US) mad a Safeway. Decent selection and prices on groceries. Staff were nice.
Self check out lanes really do speed up your run if you're picking up a few items for a party.
Good for all your grocery needs
It's ok, prices seem average/a little pricey.
I hate this store. You have to pay to get a cart. Carts are only outside. They don't provide bags or bag your groceries. They also check another person out while you are still bagging and their prices aren't any better than other stores that provide better services. And some prices are very deceptive especially bulk items. You can buy packaged products cheaper than bulk. Do the math. Their rewards program isn't worth the parking congestion and lack of service .
They har everything i needed!
The product I wanted was out of stock. For what I did buy I used the self checkout which was frustrating and took more time than if I had gone through a regular lineup
My favorite grocery store of all time. Great produce and meat options, especially for organic eaters! I love that presidents choice is available here, and that there is still a great selection unlike other grocers that carry PC. Nice store, good selection, price matching, and a great ready-to-eat and deli counter. Wheelchair accessible and they offer online ordering!
Only there to work, but everyone was friendly
I was very disappointed when I wanted to buy a gazebo and it was tax free week and they couldn't put it aside for me, I lost a deal. I have small car and I couldn't take it with me at the moment.
Very organized, good staff.
Great place to shop and good prices. Also covid safe.
Due to COVID-19, there seems to be a line before entering the store, especially on a weekend. It took at least 20 minutes before being able to enter the store. The store itself it well organized. I like their setup for Flashfood because Flashfood customers get their own line in the customer service section. This makes it easier for just picking up the food and not needing to line up for the general customer service line.
The superstore is located very close to me, which is good, very large location. Selection is better than anywhere else and i have yet to find anything expired or in bad condition. Prices are a little high, but i suppose you get what you pay for.
Fair prices and pretty great service.
Deli counter has been renovated. You can only get family servings now. You're out of luck if you would like single servings
Cheap prices and good customer service
Good customer service
Good store l like to shopping there.They should hire my sun to work there as samting to do because he need the job yang high school student need money to help mam.lm single work very hard to live to survive
Good place to shop all grocery items you need.
By far, my favourite grocery store in Simco County!
Its where i get pretty much all I need food doctor meds glasses smokes gas
Generally I use the self checkout, but there was quite a line up so I opted for the lone express checkout. When I got to it another customer was unloading a full shopping cart when the sign clearly stated 1 - 16 items. When I approached the counter I asked "this is the express checkout isn't it?" to which the customer answered "oh sorry". Unfortunately she displayed the 2 worst character flaws in this time, privilege and hoarding. I turned and took my place in line to purchase my 4 items in the self checkout behind 6 customers. By the time I got through and made my purchase, that customer was still being rung through the express checkout. Shame on her but the cashier should have refused to let her continue.
Good place to shop. Not much staff on hand to help you out.
They have good stuff
Shop the prepackaged food saw a worker sneeze into her gloved hands and continued to cut up fruit for the trays.
Slightly disappointed because I require NeilMed SinuFrin nasal decongestant and all locations are slim to none. But on the positive side the Police there were very professional and made the environment welcoming and a good experience. I'd definitely continue to shop here more often.
Great selection of products to chose from. Their fruits and vegetables are fresh and well stocked. Meats are great as well.
The place is always stressful to shop at from the sheer size and business of the place. However, the staff I've interacted with has always been nice, and you can't argue the price and the selection. It also helps that the place is always clean, and the sales are great.
Was crowded and too busy. Barely anyone was wearing a mask. There's no direction assistance. So many shelves were empty and they were out of stock with so many items. People were rude and the cashier took forever scanning people through
The Online ordering system is by far the easiest web app I've ever used to order anything online. Contactless delivery to your car?!? Way to go Real Canadian Superstore.
Pretty Busy usually but lots of great selection and the only place I can find some of my favorite foods!
Get etter prices on meat
Has everything, not long wait times, not really expensive.
Store is always a disorganized zoo, some decent deals on food (if you can find it) are the only reason to go.
Always good vegan options. Produce is always fresh. I go here for specialty items only because it can be a bit more expensive then places like no frills.
Staff is great, but people are ignorant! 6 feet apart, does NOT mean "please rub shoulders with the person infront of you" It's been over a year, people!!!! I wish they went back to 1 line in the bakery!!!!
Pretty much one of the best grocery stores in PG. You can get a lot of bases covered at once at this location. Sussex insurance it open late, the store offers pretty much everything you could need from such a place, and with a great price to match.
Lot's of food
Need more cashiers Monday to Thursday.
Well stocked and well run store.
Lots of staff not wearing masks. Apparently they all have asthma. My pregnant wife and I did not feel safe. Edit* I came back again and still a lot of staff without masks- including management.
Good selection, helpful staff. Frozen items not frozen solid in open top freezers
Horrible click and collect. Perishable items are always old and I end up throwing out 1/4 of my items! Nothing ever changes, click and collect can’t get any worse and always end up with rotten and old produce. Not worth the grief and wasted fresh produce. Started going to Sobeys on Wonderland. 3/3 times waited over 1 hour for my items to be brought out to my car!!!!! Worst customer service. Manager didn’t care either.
Haven't been in awhile. I love shopping here.
Always clean. Mostly fresh. Staff could be a bit more helpful but better selection of merchandise than the other big box stores in the area.
Most things are fresh. Always check the due date on milk, it is spoiled sometimes. I love my PC points card...free groceries
I never remember my loonie for the stupid cart. Then I have to find someone who will offer change. Doubt this store is losing 10 carts a month to justify this hassle. I just want to spend my money there - I HATE having to have change because they don't trust their customers. From now on FOODLAND gets my business. Oh - and if you end up with a mini cart by mistake and go return it in the parking lot - you won't get your loonie back unless you find another mini to marry it to. What a pain.
Never a problem
FREASH food you can't go wrong here
The pharmacist was so helpful and professional. She went above and beyond ! She may have been the only positive thing going on in there.
Huge store with the worst selection out of any grocery store I’ve ever seen. What a joke, please learn what flavours and food people buy not just buy random flavours of the favoured brands. Update: they also fail to restock their shelves of EVERYTHING popular, what a failure of a Loblaws, hopefully one of the higher managers reads this review and comes to straighten out your horrible store, shut it down. Idiots. ALSO, NO CELL PHONE SERVICE IN THE WHOLE STORE, like are u kidding me? Get your store together you buffoons
Clean, organized, suits all your needs. Just a bit pricey for groceries if they are not on sale. I still buy my groceries at other stores.
Great store lots of variety, but honestly I still hate packing my own bags and being rushed to pay at the same time. I tend to avoid this store because of this. To much pressure on the customer. Not the shopping experience I look for.
Enjoy shopping there, have everything , and has a great atmosphere. When a person enjoys a place, you feel comfortable there. They all sell the same stuff. Shopping there is a personal choice!
We shop there all the time its great shop there
I just don’t like regent branch. When you shop in the afternoon or evening you will see most of vegetables and fruits empty. This is always like this. I don’t recommend this branch. I love the Gateway branch, coz employees there always replenish their stocks.
They have lots of STUFF!! It’s just so BIG and always busy, busy. Very helpful staff. Just have to put on your game face, like when you visit Costco! Lol....
I prefer this superstore over the one close to me (gateway). I find they have far more selection (produce, baby items, meat) than the other one, and are rarely out of items that I am looking for. Also, the deals they have through flash food are amazing. Saved nearly $50 on meat that would have ended up in the freezer anyhow.
They have almost all groceries but I'm not using them nowadays. Walmart offers free in-store pick up online free of charge whereas superstore charges a fees. I feel Walmart easier than Superstore for free online pickup. I wish superstore also shall offer pickup free of charge.
properly sanitized and customer friendly. Fresh groceries
Great prices
I do majority of my shopping here. Sometimes I enjoy their products and the prices they offer but occasionally I am disappointed by their quality and selections. Often they do not have smaller packages for proteins like chicken, only large value packs with 12 or more pieces which cost far more than I am looking to spend and more than I can eat. They often limited beef cuts and no ground beef at all. They have not restocked on cleaning supplies since the pandemic began. Often they have no red onions, no green onions, no brussel sprouts no small bags of lettuce, etc. They are just frequently low on products, only have products in large bulldoze portions that are much more expensive and move their products around a lot making them hard to find because they are not in the same place everytime.
Love how clean it is and how well stocked it is.
love love love this store always such great prices and clean!
Two weeks in a row now we have ordered online, only to realize they missed something we paid for. 1st time we had to follow up just to get a refund. Very disappointing service!!!
Very friendlt stuff, grood products and prices
Fresh selection of fruits and vegetables and the store is always stock with everything you need
I like shopping in Superstore It has affordable prices
Design could use a face-lift but overall everything else is great. Some of the best quality and service you can find.
Some items seem over priced and others don't. Price match what you can to get an even better deal.
Very busy today, very crowded.
Great prices, always fresh produce, this is my place for weekly staples’ shopping!
Bright, clean, well stocked
Great store in a great location very welcoming.
They always have what I need at a fair price. I really like click and collect. I love the PC point system. There are often very good deals on grocery items.
Pg is awesome the shopping hours are great
Not Bad, the gas station not honest with the website gas prices, you find very low price on Google search but you surprising when you arrive. You will find the highest rate in London.
Pricey! Superstore is Pricey. Superstore is great for the Bakery and the Hot food. You can probably "find it here" if what you are looking for is trendy or President's Choice. We come here for the bags of crusty buns (5 bucks) when we are having sandwiches for a group or if we need something and can't find it elsewhere.
Lots of variety, food cost less there plus they carry a wide variety of products
Easy to navigate, friendly staff, fresh sushi. Good place to shop.
Good place for indians though
Pros: One stop shopping: food, clothing, household items, drug store, photo studio, tailor service; great variety of products; reasonable prices. Cons: The store size is immense, so, one has to walk a long distance, say, from produce to milk. Store's popularity plays a trick: it's often very busy which means long lineups at the registers and harder to maneuver to get to products one wants. It means one has to spend extra time shopping. Another thing about popularity: they run out of different products quite often.
The selection is fantastic and very cheap, but it's a real hassle to actually shop there. It's crowded, people are running into each other, super hectic, and the aisles are all so narrow that it's hard to browse without blocking other people. It's worth the shop, but I'd make sure you have time on your hands.
Always easy to shop in though the lines can get a bit crowded
Good produce and other goods at very competitive prices.
Awesome place to shop. Alot more selection compared to the Terrace store. Better prices too.
Big store well organized
Everything you need..super competitive pricing..check out the meat section for great deals.
I was happy with my visit to Superstore. They didn't quite have everything I was looking for, but they had lots of tills open so the wait to checkout wasn't too long. There were no slippery spots in the parking lot, so that was Good, too. We found the prices a bit better than those in my home town
Love this place becaise if of their wide sepection of goods.
Quick and efficient. Found a couple great sales and made impulse purchases.
Judith and Shannon were extremely helpful. They went above and beyond to help us!
Good store, good prices, clean...
Love the Click and Collect.
Real canadian superstore is one of my most favorite places to shop! They always have great deals on and always lots of stock in store. Employee's are very friendly, so don't be shy go ask for help if ever you need something. I have had great luck with all the fruit we buy from there. It's hard to get nice fruit at a good price on a off season month. They seem to make that a different story we love the strawberry , watermelons and much much more !!
Courteous, personable staff.
They will have most of your needs, just don't go around peak hours. It gets so busy
The prices are good and the staff are pretty friendly and helpful
Definately the best prices.
Great store layout and product assortment
Can be a bit pricey but food is great
Decent sized grocery store with wine and beer available for purchase
I work here! Great place to work and I try my best to help all customers to the best of my abilities.
Lots of choice. Inexpensive. Great asian selection. Also some of the most affordable health and natural foods sections. Best for non perishables. Like ups can be lengthy at peak hours. Bring your own bags.
There is lots of parking here. The parking lot is massive, and even at the busiest times we have found a place to park. They seem to stay on top of the carts keeping them rotated at least out in the parking lot. Many times we have been there the carts by the door are all gone, but this is not too big of a deal since there are a few stalls with carts in the lot. Prices are good compared to a lot of other grocery stores. Produce is usually good and fresh. The cash register lineup has been improved. The one thing I notice is that their entry/exit area always seems to look rundown.
I just moved here from Abbotsford. I did the click and collect. I noticed there were six cars parked there so I called in and thinking I had time to run in, the lady on the phone let me know there is actually no one ahead of me and …
You can find here almost all essential things. First time I visited there, I am satisfied. Near the store.
I love going to Superstore occasionally. They have great variety and unique items you can't find elsewhere. Not a store issue but customers there seem to be from the wild west as far as COVID protection goes. Customers ignore one way signs, social distancing, etc. So beware.
Great staff great offers
All round nice place to shop.
The store was dirty food was poor quality in produce and staff nowhere to help you. I have been in many Superstores this was very poor no pride in keeping place clean of garbage inside and outside. Falls on management.
Came in to for their great selection of natural foods. Mostly the protein i enjoy. Iron vegan.
Great selection. Cold beer. Excellent kabobs at the meat counter. Can't complain
It's a superstore good service and helpful staff
I use the Superstore as our primary grocery store. It's clean and well organized, and it has everything we need.
This is a great grocery store to shopping. It has a full array of food sections, beverages, clothing, and household goods. They still price match as well!
Disappointed in the size and selection. Not a full size superstore with limited selection noticed in frozed PC products and frozen dinners. Also noticed higher price in basic groceries, higher than the off season. (Brick of butter same price as the 1/4 bricks) This store is a disappointment for locals main store.
Clean and easy to find things. Staff was friendly and helpful
They have no aouto phone message where you can directly call the department you want to reach. They also have one line. So it is super difficult to reach them over all. Otherwise they are as good as really any superstore.
Easy to find everything's you need
Good prices compared to other major retails
The prices were higher than the place I normally go to. And I just figured that for a place where you have to bag your own groceries the prices should at least match the competitor.
Their no name options are yummy, have only had a few things that were not the best on taste. Produce time to time is on the poor side and shopping on the weekends they tend not to be stocked.
Best place to get those small grocery items that you need. The store closes late (11pm) so if you miss one or two items in your list, its easy to ran back and get it here. Lots of items to choose from and they offer a variety of oriental/asian foods! Good place for regular grocery shopping.
I have shopped here since I was a kid and still enjoy shopping there today. I find it is way cheaper than the other grocery stores and has a wide selection of things to choose from.
I Only did a five star because my mom works here
I go here most of the time for groceries.
It was nice to see if you forget cart they actually do help you. Thank you
Super unorganized and there are people everywhere like lost dogs. Nice deals though.
Always somthing missing
With Covid-19 many people buy/order on line. We had to wait a little longer because of this, but staff was working hard and very friendly.
I like this branch of superstore. It is very huge and you can buy all what you need from one destination. They have very nice offers all the time. I plan my family meals according to what is in sale, and we get huge variety every week. It is one of the biggest branches in the area and it is not as busy as Metrotown superstore. My advise is never go there with kids!!!!or hubby ????
You can find all fresh groceries there.
Love, love, love their instacart & pc express options to skip the lines and limit exposure
Can never find an employee. Never have good meat selection.
Got a cooked chicken and if hadlong hairs on it from the store gross then I called to complain there like drive it back would cost more in gas but had to toss it super Gross
An awesome grocery spot with fantastic prices and options.
Ever since they changed their layout it has taken quite some time to get used to the right aisles but overall have all the products I need and the Joe Fresh section has been delightful. Staff are accommodating and are knowledgeable about the store. I always choose Super Store as my go to grocery!
Love the fresh homemade pizzas and the price
Lots of selection at a great price
After shopping Costco we always make our way to the superstore down the way off of 64 avenue. Yes great store. And the staff are helpful and friendly. The store is kept neat and the items are mostly well stocked.
Great deals and a good place to shop when it's not busy, but their stocking leaves something to be desired. Next time I'll bring a hard hat in case I see this kind of thing again.
Organized clean and good value.
It was great to finally visit the real store unlike one of the blue competitors. It has broad variety of goods for great prices and they had all shelves replenished. Friendlier atmosphere. Pity it isn't in travel distance for me
Superstars one of my favourite stores I enjoy being time being and I like to shop there all the time
I go there to buy the best ginger beer on the market, Grace Island Ginger Beer. When I phone ahead they rrservebit at the service desk.....what service ! A Moscow Mule wouldn't be the same without this as it makes all other ginger beers taste weak.
Love shopping here. They always have great deals.
It's called Super fir a reason.
Excellent selection of goods and cheaper than Save-on. Quality of produce and meat isn't as good as Save-on Foods or Costco. You have to bag your own groceries, as well. I do like that they have a walk-in clinic there and pharmacy. You can do almost everything there. You can even get insurance.
Newly renovated, clean, straightforward. Only big Loblaws brand drawback: *when they removes certain brands and replaces with their own President's Choice brand version.
Big store with lots to choose from. Veg and fruit is often hit and miss.
Stock persons were blocking aisles, lots of items were out of stock.
Consistent quality, competitive prices, and loyalty program that helps you save even more money
I do like this grocery store. The produce is always fresh! I've personally only had 1 run in with a staff member that was very unfriendly. I will continue to shop here ????
For a small town, it's the best grocery store to shop at in Midland since it has a great variety of groceries to choose from.
Ever since the updated points system was overhauled....just didnt feel the same. I dunno why but I dont shop here much anymore prices seem to have arisen a bit here and there and if you are not careful at what u are getting you will notice it at the till....a year ago i would have given this a 4 maybe 5 star but again things change not for the better I guess this time
Clean store. Friendly staff. Good deals
Great prices, huge selection of pizza and ice cream!
I love it personally, top quality products sold here! Good ambience, its a mega mart! With all the products like food, butchery, backery, groceries, etc in it. Its a convenient shopping centre!
Love this store. Great custer service. And flyer match
Crazy busy, tons of selection. Probably the best grocery store sushi I've ever had.
Great selection, clean, wide aisles, excellent produce but my favorite part is price matching with the Flipp app
Good prices. Produce isn't usually top quality. But you get what you pay for. Lots of selection.
Everything you could want / need.
They bring me my groceries so that I can conserve my energy
Good collection of south asian products
Amazing location and great customer service. Best discounts
It is great to be able to find everything I need and explore stuff I don't
Staff was helpful finding the item in needed and very clean
It's not the best of Superstores in the City. I think it's possibly the least selection compared to every other Superstore
Always have every thing what I'm looking for! Love it
Yesterday I went shopping at Superstore in Fort McMurray, Alberta looking for organic veggies and fruits. I was so grateful to find a wide selection of organic and/or free trade options. The prices were reasonable and the quality was exceptional! Well done! And thank you for giving my kids a healthy, natural alternative to the genetically modified food-like substances which are on the market now.
Fully stocked Loblaws Super Store.
A large store where you can get everything. Last time I was here, the pharmacy staff were slow and not very friendly/helpful. I asked for travel/motion sickness tablets and they told me they didn't sell them (?!) - they do and there's quite a few. I think the prices here are a little bit high. But convenient if you only want to go to one place.
Like their bake goods....don't like the way they do their pricing on many things
Massive store caters for 80÷ of our needs , like the layout and staff are friendly
Yesterday was at this store. Wasn't impressed. Your mask mandatory for one. Handing out masks were over since August 29/ 2020, so you shouldn't try to make a buck from customers by selling them at the door. Another issue is, if masks are mandatory in your store, then follow all procedures. Didn't see anyone disinfecting all carts!! Or Santizing the conveyors and debit machines after each customer before proceeding to the next customer.
Open extra late good prices and friendly staff must stop shop
A great super market, you can found almost everything from multicultural, it has a pharmacy and clothes section, highly recommended for everyone
Shop regularly however cleanliness gas gone downhill lately
This store is good, it's under renovations right now, their order and pick up service is always late .
Good well stocked store for all your grocery fashions drugstore needs
Some workers who are replenishing items on vegetable and fruit section do not observe physical distancing.
Reasonably priced for certain items. I love how they have clothing, household items, food and baby section
I love the Superstore. You never know what kind of deals they will have, in the store. I coupon and have got lots of free stuff, when it is on for 94 cents. And they have Flash Foods and everything is half price. What more could you ask for? The staff is always very friendly!
This superstore in the East end has a higher turnout then most superstores regina I would say it is probably one of the better superstores due to the fact that their produce is always kept fresh are you able to find most items you need either domestic or import Also having a large selection of seafood and Other meats to choose from a large enough snack aisle household items clothing pharmacy And liquor store
Sometimes you may wait in line but one of the few places that's actually open 11:00 everyday even Sundays
Love being able to get everything in one place. Rarely have any issues at this location and shop here about twice a week for about 2/3 of our needs.
This is the best place to buy all kinds of building materials and home repairs with good staff always wanting to help.
This store has had a few hiccups with managing COVID, but as a shopper here for the last 6 years, I gotta say the employees here are super helpful, store is always clean, and there are always lots of promotions to save money (student bonus days, price matching, no fuss returns)
Great store.
I was shocked by their price. It is been long time since I shopped at Superstore.
Everything you could want
Kind cashier's and helpful staff
Lots of variety. Fresh fruit,veggies,in-store made fresh sushi,pizza,deli and helpful staff.
Wonderful customer service and stocked with everything I was looking for
A great store to get all those necessities for life.
Always a great shopping experience
Its the same as it has been for years. You go there for price, not for service. Their customer service staff do what you need, but don't expect friendliness or efficiency.
Very cheap price and fresh food.
Very clean and organized
On the evening of Jan 8 I needed to purchase a large amount of groceries for my family. I did not have a loonie available for a cart and inquired with Customer Service to obtain a cart. I was told "we can't help you with that it's against store policy". I made sure to let them know that I needed to purchase a large amount of groceries and a cart was definitely needed. I was told "No" once again and the reasoning given was that "it creates more work for the staff". Their solution was that I "should make multiple purchases using baskets and a few trips to my car." ABSOLUTELY TERRIBLE CUSTOMER SERVICE FROM THE KINGSWAY SUPERSTORE! I picked up a few items to last us the evening and promptly took our business to the competitor the next day. KINGSWAY SUPERSTORE is not a store to take your business to! Take your business to a store that values their customers and doesn't find them "creating more work for the staff"!!!
Very well laid out and employees very helpful.
Awesome everything-in-one store. Literally the same products of Zhers but less expensive. This place is massive so be prepared to walk a lot. This store used to be the highland hills mall! Complete with Zhers, Zellers, a food court, coffee shop, radio shack etc :) ah the memories
We shoop here every week ,you can find here good deal every time !
Large store, went for Dairyland milk as a listed distributor. Found no Dairyland products. Lots of other products but really wanted Canadian locally sourced milk.
Cheap best deals ever 189.00 got me a month's worth of food
2 orders now under our built and we were pleasantly surprised at the accuracy and ease of ordering and picking up.. "Although" the whole PC Express ordering policy leaves much to be desired as in honoring sale prices at time of order instead of day of pickup..(where EVERY other online grocery service does)..as well as the entire PC Optimum points fiasco each and every time we've ordered online. I spoke at length with the store manager at this location regarding this and although she agreed that it's unfair practice in today's competitive retail environment but told me there's nothing she could do about it. Overall we are satisfied with the process for what it's intended for, and that the convenience of shopping for groceries online and picking without contact.
We have shopped here tweekly for the last 18 years. and I looked for other alternatives now. The last few years, product availability has significantly reduced. They have been out of the large bag of Seniors Dog food that we use for the last two weeks and areas of the grocery shelves are often empty of stock for long periods. I have watched supervisors belittle employees in front of customers so many times that I finally had to write a review. If leadership does not create a great work environment, employees suffer and astute customers notice and do not want to give you their business.
Great store friendly staff. Had an issue with a gift card and Donna helped us out. This store cares about there customers. Thanks for all you do as we get through this pandemic. My family appreciates it.
Beautiful store. Prices moderated. Excellent promos on weekends. Sometimes no phone signal inside. Wifi provided. Washroom at second floor. They sale cellphone in one corner hard to find beside the cashiers. Only one entrance.
I always do the click and collect and I love it. The staff are always super friendly and are great about contacting me for substitutions to my items. Once there was a mix up and they were apologetic and quickly fixed the mishap and I walked away more than happy. I highly recommend the program to every one! Saves me time for a couple bucks and in this cold weather waiting in a nice warm car is the best place to be!
I have been going to superstore for the last 3 years and usually love it there but the last 2 months have been the worst experience with them. My family spends a ton of money there as it's our main grocery store, we have a PC points card though we've missed out on hundreds of dollars worth of points since we were never told we had to load our offers on the app once a week.. Who remembers to do this anyways? It's ridiculous. Besides this, we have recently made diet changes in order to better my health. This diet change includes not eating meat. When I spent over the $250 to get a free item all I was offered was chicken wings, again, I do not eat meat. When I stated this and asked if there was some sort of alternative, they rudely attempted to pressure me into taking the chicken and would not offer any sort of alternative. They also offer points some weeks so could they not have given points instead? On another note, my child strictly uses PC sensitive wipes, which they have been out of for over a month. Not only are the out of wipes, they are out of diapers as well. Needless to say, superstore has been less than pleasant to deal with lately. NOT HAPPY.
Very good low prices
This place has more of a meat selection than any other store i shopped at . U can buy bulk or just a single item. I ve shopped here and other superstores .I've even worked at the nofrills in vegreville alberta for a number of yrs . These stores are affiliated. It is an awesome store.
Splendid
Large, clean store with am excellent selection of products and good prices.
Great selection
Nice helpful staff
Love this store but always seem to be sold out of flyer items gets frustrating sometimes
It's okay. Not my number one place to shop. It's rather out of the way. Prices are a bit high. Not a fan of the bag enforcement at the self check-out either. I prefer shopping at other grocery stores with friendlier service.
A great store. Good choices in clothing.
Good variety, prices and great service
Not bad lots of people not enough distancing in there outfit
Ready-made, to-go foods such as salads, sushi, vegetable plates and cheese plates are of very high quality, and always fresh. Stock levels are reliable, even despite recent shortages due to the pandemic, and recent flooding. Prices are always reasonable, unlike some local competitors.
Amazing place for a family to shop. Workers are friendly.
Lots of selection. Fast moving lines. Lots of parking
????
I am not a fan of ultra low wages, and permanent pt positions. I cannot morally shop at this store.
My stop for needs and want a before my 2 weeks on. They got just about everything I need for my shift and the staff is helpful.
Love shopping here with the points
Nice clean store with all the products that you need
It's okay when you don't have protestors or panhandlers outside.
Always has what I want but with the new renovations and rearrangement of the store its hard to find things I need
The store never have anything in stock, even though the website says it does. The pharmacy is awful. My doctor sent refill request, they didnt call me to let me know it went through. I went to pick up the supply (glucometer strips), i was told to wait 15min. I asked what thats for, she told me thats processing time. Processing time??! Its not a medicine the pharmacist needs to put together and then jam it in the blue bottle. It is right on the counter just behind the pick up booth, all packaged and priced. I can see it. Its messed up how they treat people here.
It's a nice helping store very convenient and it's good quality
The simple fact that they honour competitors sales and price-match means that I'll shop here whenever I can. Good quality produce and a clean store.
Great selection. Easy to find products. Prices are good
The cashier had trouble scanning my digital gift card so I went to customer service. I was helped by Brianna. She was super courteous, prompt, friendly and kind. She was patient with me as I looked through my phone for my gift card. Very good experience
One of my personal favorite grocery stores. Produce is great more often then not, deli counter has good selection and is always fresh. Store has overall great selection in all areas, they stay very on top of fresh/good meat being out to pick from. The pharmacy is the most unfriendly in my opinion. The fact that you can and the way you can earn points towards free groceries is just icing on the cake.
Nice place friendly customer service especially a girl named luwam
Great store friendly staff there is everyday new deal so it's nile place for groceries shopping
It's a good store. Great selection. They participate in Flash food! Excellent!
Impeccably fresh produce and bread plus they got like everything else. Competitive prices, but still highest quality.
It's amazing they have everything here that you need at good prices.
Good place but limited international items
Like any other superstore you can get everything you need here. Very organize easy to find what you need. Best to shop during weekdays not too busy unlike on the weekend long line up and hard to find parking. I hope they will provide parking for family with baby or new mother. Some restaurant close by.
Awesome place but very busy!
Pretty good shopping experience, staff is friendly
Best grocery store in town! Friendly (and helpful!) staff, great produce, and best deals without having to have a store card!
The groceries are good. Fresh produce, lots of selection, but sometimes the staff is hard to deal with
It's a one stop shop
Store not stocked
Fast checkout lanes and the best West coast coffee
Great ????
Very good just watch out for guys holding cardboard signs are beggers don't give them anything.
Its a good place for getting most of what a person needs for home.
I do all my grocery shopping here, the points system is awesome and the offers are custom to what you buy frequently.
I enjoy the size, selection and price. Best of the large grocers, in my opinion.
I use click & collect every week to do my groceries, Lynn and the staff are always wonderful & helpful.
Enjoy shopping here, covers most needs. Weekly specials not always offered at cash out, got 1 free but felt uncomfortab. le having to go to service desk for them.
Lots to choose from and good prices
Lots of food choices and different brands. Great prices and the points program is great
Honestly, Superstore has to be the WORST grocery store ever! Out of so many items like, Milk, orange juice, sour cream, cheese, eggs, butter. Soya sauce. Don't even get me started on produce. Do they just not stock green vegetables....green onion, lettuce, green beans....I get not everything is going to be in stock all the time but I mean every single time I walk in that store there are multiple common items that are not in stock
It’s a real Canadian superstore! Perfect store for grocery.
Well laid out design. Love the flash foods.
Almost too busy. Parking would be an issue for physically discouraged. Nice clean location otherwise.
Great place to shop
Great place
Renovations are making it difficult to locate items. Store never had any shopping baskets at the door when you come in. Someone's the cashier's are pleasant, but rarely.
Does not have the selection its size would emply. Hard to find stuff. The fruit and veggies are only so so.
Great store with decent prices and they still price match! Very good place to come in with the Flip app
Fast checkouts- lots of ethnic foods- fresh produce.
Always has a big variety to choose from and are always looking to help customers! Including staying cool!
Always know that the tills will be open. Usually quite busy but its never a long wait.
A little over crowded. Has everything you need though.
Great prices here and the employees are all great with awesome service delivery
Always a great experience. Lots of selection at great prices. PC Optimum and price matching plus the flashfood app! ????????
Wide variety of fresh produce with in house deli, bakery, food to go, Olive bar, pharmacy, and health food sections. Also offers online ordering
Clean store is extremely well stocked.
In my personal opinion you cannot find much better deals on food than this amazing place. I am blown away at how affordable everything is compared to some of my usual favourite shopping places. The only thing I have an issue with is the homeless population tends to frequent this parking lot. I don’t always have anything to give out, it takes away from the experience but that is out of superstore’s control.
I they have these thin cranberry and almond crackers that pair perfectly with brie. I can never find these crackers/cookies anywhere else.
Usually good selection of products and friendly, helpful staff.
Good price, many options.
Today December 6th of 2020 , I face a negligent and disrespectful billing service from one of the staff .the time I was there at 3:30 pm on billing counter 9.really people need training for upholding Canadian super store standards.
Great produce choices. Love the Blue Menu.
Thy never have enough carts in the store. Means binging one jin from the parking lot, and in these times, that means they are no wiped down eith sanitizers.
Cool place
huuge slctn i thnk if thy sld crs theyd be 1 stop shop welcome to canada
This location seems to be improving over the past few years. Was pretty quiet when we went and we were able to find everything that we were looking for. Additionally, the check out process was pretty quick. They have quite a few self check out stations if you need to zip in and out.
This particular Superstore is set up nicely and is clean. I can usually find a staff member if I need to find an item.
Many years ago it was a really nice place to shop. In the middle alley were benches and huge pots with palms. There was a Second Cup and tables with umbrellas. Now there is no coffee shop, in the middle are humongous palettes with boxes of merchandise. The whole store is like a storage. No place to sit and enjoy shopping. I miss the old Zehrs with the food court and Second Cup especially if there is no proper coffee shop nearby.
Great location always busy. Kinda hard to find parking. Otherwise it's a great place to shop and price match
Fairly good selection. Most locals shop at Superstore after Costco to purchase what they couldn't find at Costco.
Husband won’t drink dairy land milk.. says it tastes like water, which it totally does. Superstore is one of the only places in town that carries Beatrice. SO MUCH BETTER. Not to mention the walk in clinic, and pharmacy. Decently priced “okay” clothing for a grocery store.
great! every time I go there they have what I need
Great selection. Organized location
It's my normal grocery store. I guess it's good lol.
Clean, well sanitized and friendly people.
Best sushi in town!
I like this store its smaller and convenient.
Clean and we'll stocked. Good hours, prices are good
The best place I go night to buy chips ???? they have a lot of different varieties.
My favourite place to grocery shop. Offers a wide variety of home products and clothing as well. The PC points program is awesome and you build up points fairly quickly.
Great produce and meats, but the halal meat section is too small and mostly sold in bulk. I’d like to purchase halal meat here, but the bulk is just way too much meat for me, and they usually don’t have small packs of halal chicken breast only giant bulk ones which is unfortunate.
Whether a small or large grocery shopping, this place doesn't disappoint. Moderate prices, good selection, well supplied|stocked, and I must say, improved customer service, I am actually enjoying doing business here. More than a few nice surprises in the non-groceries sections. And, you are bound to run into friends or neighbours for a quick check in chat. And, they are paying attention to the weather too - parking lot usually fairly clean. Recommended for sure! ????
Good clean store but needs separate check out isle for people that want to price match
Good prices, good selection.
you have to beg everything yourself because they're all covid or free but at the same time that teller is allowed to touch every piece of your merchandise but she's not allowed to bag it it's really quite ridiculous
Excellent supermarket for value and selection. Can get very busy at times. Don’t forget to bring a dollar to unlock the shopping carts.
They have a great selection of.fruit and veggies and organic items
My workplace, freshly renovated Masks being worn, lineups exist but both customers and staff quite pleasant
Great place to shop
Huge selection of food and great selection of items for home. Friendly service.
Pharmacy isle always smells like raw meat
I like it so organized you can find 80% everything, I think there’s cheaper market but it’s not that big deal
Good store but why did I choose Saturday to do this lol
My favourite Supermarket! Lots of parking, big alleys, well stocked and lit with natural light, clean bathrooms, good prices and deals. Well worth the trip
Large store with a great variety of products including ethnic food. Parking is fairly easy. Lots of access to transit.
everything you would expect from a superstore location, carts need loonies, security on site, banking, pharmacy, produce and bakery are fresh, lineups can be long but steadily moving, social distancing in effect sanitizer available
Love it. Great one stop shop
Good prices and great food selection!
Access to everything except clothing (because apparently it's not a necessity) because you know who wears clothes? So are they saying walking in naked with a mask is acceptable because clothing is not a necessity so what do the police do if somebody is walking around naked and has been told everywhere they go clothes are not a necessity?
Grabbed a few articles the aisles you could go up or down. The really only social distancing markers is when entering the store and heading for the checkout area
The shoppers drug mart optimum card is associated with th superstore so yo get points on your purchases that you can use at a later date..service is good associates know where things are..good selection of different items including wine and beer, it gets busy there and it's usually not an issue, the place is huge.
Best shopping ever. Love the deals & always see friendly staff helping.
The lady working this morning behind the deli, mid 40's, curly hair - needs customer service training!) She ignored my first question and then had a smart remark as to where the item I was looking for was .I was simply trying to find a specialty cheese! I hate how someone's bad attitude can run off on me!
Went to Safeway and ended up leaving with nothing in hand due to a 30 person lineup and only 1 till open! Headed to superstore and found the exact same brands I picked out at the first store was far more expensive then superstore! Never ceases to amaze me that's for sure and very happy friendly cashiers! Quick, happy & efficient!
This place is really great. Everything you could want, a nutrition section and kitchen, clothing, and electronics. It has decent prices, but for a Loblaws I am used to better sales on their nutritional products. I’m not sure why this one has fewer big sales in that area. Overall great place.
Real Canadian Superstore is like a one stop shopping place for simple necessities. It is a grocery with a Joe Fresh - adult and children clothing section which includes simple jewelry, boots and shoes. There are also sections for - beer and wine, towels, storage bins, some hardware, flowers, children toys, books and greeting cards. When groceries go on sale the prices are affordable. Shelves and produce are always stocked. This is the only grocery store which would price match to any other grocery flyer. You must bring your own grocery bags or pay 5 cents per bag. You will need to have a loonie coin handy as you will need to put it in the slot at the front of the shopping cart before you can get one. At the end of your shopping. ...remember to replace your shopping cart and take your loonie out. There is lots of parking, including handicap parking. There are 2 entrances to the grocery. You could get assistance to pack your grocery or take your grocery out if you ask the cashier. There is a PC Optimum point system card which you should definitely get and make use of. It is connected with Shoppers Drug Mart. If you so wish, you could also apply for a PC Visa card. This is a large store and it could be very busy at times, but it is still my go to place for my grocery shopping. No regrets.
Good place to shop but when it was busy only few tellers where working
Good selection of product, but produce is often moldy (or about to) or its low on stock and in comparison to the Loblaws brand or other superstores this one needs to be updated to get with the times.
It was very busy but checkout was fast for a Sunday
Majority of prices are cheaper here, than Walmart.
One stop shop! Clothing, pharmacy, food and home decor, etc! Prices are relatively good as well, they often have good sales. Nice clean store too, I always see people cleaning up. Love it!
Good place for shopping but not as good as Walmart or food basic. Prices there are better and they have more variety of goods.
Good service and everything is reasonably priced
A fully stocked grocery store as one would expect it. I live in Barrie and will travel to Midland to do my groceries, a 45 minute commute...that's how much I like the place.
A truely massive location that has everything you need from food and clothes, to dishwares and gas... Also present is the liquor store located in the same parking lot. Plenty of light makes this store feel cheery, and the staff are easy to spot in their bright primary colored shmocks and shirts. Great selection of cheeses too! Large seafood section has live and frozen ocean creatures to enjoy. Complete with a comprehensive supplements section, many choices for clothes, from baby wares right on up to sport wear and summer attire. Toys section, for the rug rats, and plenty of storable food container options.
Good place to get things that you can't find a Costco. Parking out front is relatively limited and full. Usually have to park in the underground which requires a longer distance to walk up the walkway to the entrance. Prices on products are very competitive. Great selection of produce. Some products howeverare left on the shelf past their best-before or expiry date. Even after returning some yogurt I went back a few days later and the yogurt was still there on the shelf. Still expired. So make sure you check the dates on everything. There are times when the lineups are very long. Apart from that, the parking and long line ups it's a good place to shop. I still go there.
Easy access, lots of parking, no stairs to climb.
Great pick-up service! They packed everything in nicely while I sat in the car.
Loving the online shop / pick up your groceries service! The produce they select for me is exactly as I specified and not a bruise to be found on my apples.
Love shopping here, every now and then they have workers follow us because of me being First Nations. But haven't had one for awhile, guessing they know I shop enough.
Best place for groceries in the area !
Very professional environment. Staff is highly educated. You will not be disappointed!.
Great selection and prices
Well I ho there for dog food but always seen to get some other good deals. They did honor on two occasions an expired coupon only because after telling them on 2 occasions that it was still above the dog food attached to the shelf. The third time I went the coupons were taken down. Prices for reg groceries to much for my budget
It is a very somber store ,when asking for some help ,not very knowledgable of store,I just follow them to search for the item,too. The deli is rude and slams your product down,darnbit you get there 10 minutes ahead of closing.
Prices are usually pretty good here. It's not my favorite place to do groceries in town. .....why? Maybe how it is all sorted. Or lack of stock sometimes with the odd thing. Over all. It's ok and not bad :)
I think stuff is abit expensive for them not having the selection that the other one has
Nice Big Clean store. I like shopping there when I am in Midland
Good selection of groceries. A very good pharmacy and a liquor store are part of the amenities.
They have a decent selection... Depending on what time of the day you arrive. Sometimes shelves are rather barren, while other times staff are actively restocking shelves in the middle of the typical 16:00-18:00 rush. Produce selection and availability (especially vegetables) is hit or miss, especially with the items requiring refrigeration - on a rather regular basis (it doesn't seem to matter what time of day I visit, or which day) items such as head, green leaf, and romaine lettuce are either empty, or there's one sorry looking one left. Another area they need to work on is staffing, especially for the Monday to Friday "right after work" rush, where there aren't that many tills open. Wait normally isn't too long, but it is something to note.
There have been some reshuffling of products lately so things may not be in the same section as they once were, but that is all easy to get used to. I was sooo happy to see the increased size in the Organic section of the store!! It has …
My first place buy grocery
Excellent product at very good prices.
Store is always clean. Staff is friendly and helpful. Restocking issues during peak periods.
My Favorite superstore to go too! The only thing they could improve on, is to stay stocked on important things more, such as milk.
For prince Albert a good shopping centre for groceries and cheep
Had to get my 2nd Covid-19 vaccine. Made an appointment 2 days before. When I arrived, 2 people ahead of me were still not seen, it was about an hour after my appointment time that I actually got seen by the pharmacist. Need more staff, one dedicated SOLELY to doing vaccines.
Tons of selection, lots of associates on the floor to answer questions, friendly cashier's, masks are mandatory
Very clean ! Very organized~ need a coin for the shopping cart tho
I went to super store to night and I was aware that business hour is until 10pm, I arrived at 940pm just plan to buy one item but suddenly the manager or whoever it is did not allow me to enter coz they are closing and there's a line-up and I know I'm not only one being neglected for the service. It's just kinda suck hey driving purposely to grab what you need but not able to have it.. Hope they just change their business hour if they cannot accommodate..
Good. Cleaning supplies available to sanitize. Everything I need at reasonable price
Good deals, love the housewares!!!
Love the store especially the clothing True size for women and men rare find now adays lol
Come visit Red Deer Alberta's Real Canadian Superstore.. for all your shopping needs in one great location.
Easy to find what I need and they have variety of product and with reasonable price.
Staff is friendly , clean premises. You have to look for any deals on meat , unfortunately not very many. Other than that other food is reasonable priced. You do get PC points for certain items which you can redeem on future purchases of groceries unlike COSTCO which has a lame rebate program.
So friendly customer service and I found everything I was looking for. Super reasonable prices. Collected PC optimum points.
Great place to shop for food and other items etc.
A lot of parking is available at this location. The store is located across Willowbrook mall and has a gas station on the property. Make sure to lock your car and hide any valuables as there are numerous undesirable individuals who roam the area. The store itself is nice and does follow COVID protocols.
Best grocery store in Fort Mcmurray. Compared to save on, independent superstore is super cheap. You get the same products for a much lower price from here. ????
Always a great shopping experience for me since they renovated.
Like having convience of groceries and pharmacy together ❤
They usually have everything I need and they have better prices than some stores. I prefer ordering online. The last time I was in store most isles were blocked from being stocked so lots of pushing the cart in circles.
Very well organized and clean. The shelves were stocked and it was clean.
One of the best places to get groceries in the city.
Good price for just about everything! Don't see a whole lot of staff on the floor but the few I've asked have been very helpful
Good for import foods and a general variety of packaged food and fresh produce. Zero service, frustrating at times. Everyone hates checking out because you bag your own and it's always cramped and rushed.
Probably the best Superstore in the city as far as I'm concerned. Doesn't ever seemed to be as cramped and chaotic as the other ones (Grandview and Metro at least...don't get me started on Metro). Quite a bit of parking, and even when the lot is full the store doesn't seem to be as swamped with people as those other places, probably due to the fact that it doesn't get as much traffic via transit. This is like the VIP of Superstores. The one in Surrey is pretty decent too but it's not near anything else. The great thing avout Coquitlam Superstore is its got a Dollar Store beside it, a Staples, a bunch of restaurants, liquor stores, and the VIP Cinema right next door too. VIP Cineplex right by VIP Superstore, how suitable. Anyway, don't come here because I don't want the whole world to know and then invade this beautiful oasis. You know what they say about hidden gems: they're only gems as long as they remain hidden ✌????
Prices seem higher than other Loblaws stores Also discount stickers are only 30% instead of 50% Weird store layout and not the best selection I prefer Zehrs
It is ok a little over priced for alot of things now
One of my favourite department stores in the area. Always great prices with great deals. Endless selections.
Good place to shop an get decent deals, sometimes the homeless are lurking around but the security usually maintains some eyes on customer vehicles
Store was kept clean and organised,staff smiling and talking to customer at cash till have to improve a lot as that part is very bad there.
Superstore always a favourite of mine. Staff are lovely and glad to help I'm shocked how most of them know where most products are. The only thing I dislike are the floor Walkers, I no they are just doing there job but there have been more then a few incidences were I have been harassed for nothing having to show the person I put whatever item back. I don't no about u but they should not be able to invade ur personal stuff unless u were caught 100% on camera putting it in ur bag or jacket or w.e they should not search three ur bag or be aloud to even ask to search ur bag.
Nice place but very crowded place. I go their for deals. If parking lot is full, I will not go inside.
Big groceries store good selection
Clean, spacious Iles, fresh produce, at least three meat specials daily and no obvious mystery shoppers stereo typing anyone. Price matching is made comfortable. Why people shop anywhere else? people are afraid to try new things.
Secret shoppers security is a joke call police for no reason and accuse of theft on anyone
Had to return a patio umbrella ( july 6)and could not carry it into store. There were 2 young men sanitizing carts and when i asked if they could possibly find someone to help me, both of them immediately said ..." no problem". They proceeded to tell me to fo directly to customer service and they would get it from our car ( my husband is on oxygen and was in the car) .. the young man was so friendly and made my overall experience great.. thanks again
They keep rearranging the international foods aisle and hide a bunch of products in back. This makes shopping a frustrating experience. Also, most of the frozen dinners are defrosted, especially "Healthy Choice" - nauseating and ironic.
It's big and you can buy beer here!
Good store, spacious.
Always a good store to shop at, I like how they still price match vegetables, fruit or meat from any other store that they allow even if it isn't the same name brand so example say it says Driscoll raspberries and it says organic raspberries from another company they will price match it. And of course you can't forget to get your PC Optimum points.
We go shopping here a lot. I’d suggest not to go on a Monday night though, veggie stock is pretty empty but besides that, they have everything I basically need!
Best produce in FMM outside the summer farmers market. Clean, organized aisles and great product selection. Also probably the best place to buy bulk items in town. Don't forget your loonie for the coin carts.
Online ordering is a great service, good online ordering system
Big big store. Hard to walk around if you are older like me. But the selections can't be beat. Prices aren't bad. The pre-made salads are good too. Not just lettuce and a piece or two of toppings like another place in town. It is my go to place for salada and foreign foods.
Barbara provided terrible managerial service to her employees. We made the mistake of receiving a free blue bin for being one of the 2000 customers. A lovely employee decided to help us out because we didn't know how it worked. Barbara came in and belittled the employee for not doing the job right. It made me and my girlfriend uncomfortable. I feel bad for the employee because all she messed up on was an extra five-dollar charge. Barbara shows poor managerial skills and needs to work on her interpersonal skills. Shout out to the employee that did her best to help.
Staff does their best and are friendly, I appreciate the COVID measures they’re taking. If you time your visit right you can generally beat the huge crowds!
Great location, close to many other amenities and Thompson Rivers University. Good choices for ethnic grocery needs and most regular needs. Parking can be a challenge but there is extensive underground parking that offers only a short walk up to the entrance of Superstore.
Which always fulfill my grocery needs,but not for gatget people's,but there is mobile shop inside also the pharmacy
We have been doing curbside pickup every week since March 2020. The staff have been awesome and the groceries have been exactly as ordered. We really appreciate the staff and the great service.
Beautiful store, great produce, meats, bakery, and all the amenities available. But. There is always a but, this place is pricey. Over and above what many others stores are and not by a few cents either. I'm talking dollars, per item …
Everything was great found all I needed easily.
You could just about live here. They have just about everything. Sadly with a bad back I stay away cause it's to much walking for me. So I stick to save on or Safeway I can get in and out, lot easier.
Always shop there has everything that I might be needing can go early on Saturday morning's before it gets to busy
They have a great selection of fresh produce and seafood. However one of the drawbacks is that there is no cell phone service anywhere in the store. Once you walk in, you’re in a dead zone. NO SIGNAL! Lines can be extremely long too. Pricey unless you are buying sale items or stuff just listed to the flyer.
I hate the new aisle divisions. Hate how they moved everything around. Overall it's fine. Variety is excellent. Meat is quality. Staff is generally friendly. Store is well kept. HATE THE AISLE DIVISIONS, DID I MENTION THAT?
Very nice
The store is big, and the prices are high. .
love it here . they have everything
Affordable store, great for produce and other food items, however be aware it gets very busy over the weekends, and around big statutory holidays. Vehicle parking may be hard to find.
Shopping is fun except they need more isles open for customers
I like this place for some of their great prices, However some of their prices are more expensive than walmart! My mom didnt notice them with arrows on the floor either though
Great selection
Has a lot of inventory and you can find almost everything in there. Usually has good deals on stuff. Lines are long right now for the checkout but shelf check out is really quick and easy.
Stop letting people without masks in. You shoukd be liable for anyone getting sick. Do you part.
Great location and not too busy like many other superstores. Lots of cashiers open to check you out quick and efficiently. Store was nice and tidy
Best store ever. Love Dorien and how helpful and amazing she is. Super clean store with wonderful staff.
Fairly well stocked, reasonable prices and love the President's Choice brand. Love their sodas as well, great flavor and great low price.
competitive prices and always fresh product in the bakery and produce
Its quite expensive or 'expenses' as my grandma puts it, but the quality of the food is A+... like the fruit and veggies are handled good
Checkout lady was really grumpy and rude.
I really like the staff they are friendly and helpful to me when I can't go in the store they shop for me I pay when they are done and I get good deals on cat food and litter and some food for me thank you and marry Christmas ????
I Reel Canadian like Super stores, I very often buy there foods.
They have good deals, if you think food basics is cheaper, try superstore and compare grocery prices
Best place to get hardwood flooring in Peterborough.
its like walking in to Walmart you have to waste your time looking for groceries i like the way store before now i shopping at co op there store hasn't change and the staff doesn't talk on their cellphone they are good employees i …
All groceries that you need! They are not open to order a new product even if it's the same brand but different flavor. Such as cereal. The manager gave me a lame excuse why they couldn't get it.
Always have what I need .. many in store specials . . And always can get help when I need to find something.
Love this store nice and bright, good prices, and don't forget the points!
Friendly staff, quick on and out.
Prices are affordable great selection and fresh produce.
great to go shopping, you get to go and get what you need and has a variety of what to choose from. good prices and has the gas station next to it too across the parking lot. only problem is that the natives are on constant surveillance, letting any that are from out of town know.
Good place to find food you can't get at other stores quik check out also and you get points with the Optimum card toward your next food purchase
I love points
I stopped into this location earlier today and bought a couple of items through the self check out. As I stopped to grab my credit card out of my purse, the woman working in this area came over an started telling me to push the check out button on the screen thinking I didn't know how to use it I told her I knew how to use it.... and she responded " Then Do it!". This is completely inappropriate behavior . Staff dealing with the public can't be raging out at customers because they are not doing what they think they should be doing, this women needs to addressed and deal with her unprofessional attitude. Hopefully management sees this review
Curbside pick up - real life saver.
Garden. Center is open..Yeah!! Nice quality & selection ????
Great variety, fresh food, but the sushi chef speaks very little English and was little help picking out a selection for my son.
Always like Superstore Love PC products Good Quality Fresh Produce bakery and meat
Love Superstore for their Optimum Points. Free groceries are awesome and building up points is fun sometimes. It helps direct our spending planning. Wish Superstore had more consistent pricing tho... they tend to price change based on popularity. I bought their no name cookies regularly for a while and they raised prices twice on them. I stopped buying them and they're back down from $4 to $3... it's like wow, did I do that? Yep, I did... crazy I tell ya ;)
It's 17:15. The store has two lanes open and is running full carts through the self checkout lane. This store does not know what they are doing.
Had some good sales on fruit and veggies. Always come here for my bulk buying and meat.
Outstanding selection with competitive pricing.
My doctors office is located upstairs. It is handy if I have to go shopping. Staff is friendly.
Tried to use self check out to avoid the smell of employees working the tills but I think everyone else was doing the same. Found everything we needed and left.
Thanks for the feathers in my turkey guys.
I can’t believe this is the only Superstore in Victoria (I’m from Saskatchewan on a trip)! it is kept so clean and organized and the employees are helpful when needed. I’m glad it’s in Langford
Always find what i am looking for plus so much more. Check outs are not very lengthy at all.
the place to go for your grocery needs, they have everything you need. Prices are fair and I always look for items on sale they have lots if you go around
Pros: Very clean, wide variety, Joe fresh Cons: Expensive, international section isn’t at good as it used to be, long lineups
I've been shopping here a while now. I think the best part is everyday affordable prices + price matching + a large store. It makes it easy to stop in once.
Well this was definitely a super store
Great store for multi ethnicity food and Canadian food. PC optimum is a good reward program. Little tight on parking. Has typical downtown issues.
Fresh produce stock always empty.
it is big and busy place with a lot of selections , . many local and fresh products
Store was over crowded. No arrows on the floor. Customers and staff going every which way. Will not go back ever.
Big store with lots of variety....from food to home decor and Joe Fresh on site. Super clean amd tidy.....
A very neat and tidy store, well maintained!
Crazy busy, but dispite that it's a well organized store, don't go their often but when I do I can find what I'm looking for. They also have great deals every now and then, worth it to keep an eye out.
Clean, good covid 19 precautions. Wide aisles and space to social distance.
Always fresh stock. Great staff, love the baked goods section, a little to much maybe
The self checkout machines are user friendly, but I've had several negative experiences with the cashiers operating them. On two separate occasions, I had two different older lady cashiers and each time I made a mistake or god forbid had my reusable bags touch the machine I was scolded and yelled at. I'll pass on the condescending and rude customer service. Also disturbing that during a global pandemic, they don't sanitize the self checkout machines after each customer. Unacceptable.
Hands down the best smelling hand sanitizer in all Metro Vancouver, I fight the urge to go straight for the bakery.
My partner and I are always here to purchase our essentials. Meat and other produce are great! So come on stop at RC????
I like Kingsway Superstore overall BUT I kind of resent their pricing practices. They have an item like juice for 99cents and then it fluctuates up to $1.98 the following week and back and forth it goes. Other items do the same thing its frustrating. How about "every day" low pricing instead of marking up popular items to see how much money can be squeezed out of us customers. They keep trying to find better ways to hike up the cost of groceries and that's maddening. We already pay too much for groceries and it keeps going up. Stop with the greedy practices already. If your gonna charge so much then dress up the store so its a little nicer looking and give more of a selection of goods. You give so few alternatives for things, im guessing your only selling what gives you the greatest profits instead of what gives customers the greatest selection. Walmart is cheaper, Save-On has better selections and Safeway is prettier so what's Superstore best at? They're still trying to figure that out I think. So far they're best at dollaring us to death. Other than all that I still choose to shop there every week so its cant be that terrible. The tills are efficient enough. The Pharmacy is decent and fairly available. The produce department lacks consistency and selection and costs too much. The Deli is good. The bakery is boring. The meat selection is over priced and needs more sale items. The prices at the tills often dont match the prices on the shelf but sometimes that works out in our favor. The store security suck and are sometimes obvious and rude. The cashiers are all nice and so are most of the staff. Store hours are great and so its the location. The End. LOL
only place that me and my 3 kid lets can live off of $175 a week 4 food
It seems that Superstore has improved in having staff working on the floor so that you can find someone to ask if you need help. The one on Kingsway at least. Always well lit and never hot inside. $1 deposit for the carts. Remember to bring your own shopping bags. I enjoy the "World foods" aisle.
Prices are getting really high, staff cannot speak or understand English, therefore, not helpful. Long line ups, cahiers are rude and don't interact with the shoppers. A smile would not kill them or a cheery good day.
More expensive than other grocery stores but better selection and more services too.
I would like to see more people working in the store to wear mask
Clean but sometimes a few of the staff can be rude, almost as if your disrupting them
One of my favorites stores so clean and an extremely variety of products. Self checkout or traditional are good to select the way out
Large selection but a terrible layout.
Be careful when you buy potatoes. We got a small bag of the white one and at the till the cashier she told us $10.00. WOW. SO BE CAREFUL....
From Fresh veggies to cold beer you can find it all here
Superstore is great for the best prices without memberships and the freshest vegetables. Loblaw owns both superstore and TnT and the stores share the same quality! If you are ever in a bind either store (which ever is closer) will have the qualities you need for a meal prep and come cooked meals! Even on a bachelor's budget I believe superstore alone keeps my food budget low!
Groceries are so expensive
Well organized. Usually have many tills open.
Nice place for shopping, still the prices are above average
Seldom competitive on canned soda
Good prices and an extensive stock. The fruit and vegetables are rarely at their best, however.
In normal cases the staff are great. They're nice, helpful to find items, greet you as you wander through the store, will check the back to see if there's any of the item is empty on the shelf. Today I think was the worst experience I've had at this grocery store. Staff were the exact opposite of normal, to top off the difference the cashier was rude to me and asked why I had price matched my groceries because I was a younger person who probably had a good job. I worked for the loblaws company for more than a decade and did the same thing she doing now, so I'm appalled by her attitude towards me. And to top that off, I ask the CS manager standing at returns if I can speak with him, he says no and walked away.
Staff are always friendly. I've gotten some great deals here, and I like that they have optimum points ???? I shop here often, and it's one of my favourite grocery stores in town.
Friendly, helpful staff. Huge store,wide selection of product. Nice produce.
Big supermarket with lots of fresh produce you can choose from and prices were decent and they usually run promotions all the time. They also have Asian section.
Most items in stock. No mushrooms, no 4 litre 1% white milk, no Lactose free chocolate milk when we were there today.
Same as all superstores... winter clean lol some decent prices...some not
Hello everyone, I think that the Superstore is one of the best stores I have, so I always shop from it, and I also get reward points for every purchase, fair prices and continuous offers
This is got to be one of the worst superstores I ever had to go to ppl are very rude
Some good deals to be found if you enjoy digging for a loonie to get a cart, then being followed by security, and finally you wait in line just to be charged for your bags that you must fill yourself.
Its the only place I go to for groceries. Love the fresh produce
Good selection, including Oriental and Spanish ethnic groceries.
It's pretty expensive. Spoke to a manager about getting more vegetarian options and they said they were in the process of stocking more. One month later and they have DECREASED their stock. Won't be going back until I know they've actually increased their stock.
One stop for all your basic needs. Good variety, quality and selection. The support team is really helpful and efficient
This is a great place to go shopping for your groceries. They have great prices and great workers and also it is in an awesome location. I love how they have added a gas station as well that makes life a lot easier and travel time cut down by a lot.. I'm very satisfied with my time and my shopping that I got done at superstore . I would recommend I would recommend this store to anybody that is looking to get groceries at an affordable price and have a huge variety and selection to choose from.. And another thing is that there wasn't many people there so the lines were not that long. I was in-and-out in a hurry.. One thing that I would say say that wasn't so good was the parking lot and it's the parking lot and how busy it was. And also the access to 200 street was not as easy as I would hope but or overall I really think this place is a good grocery store to go to Good job superstore or should I say the great Canadian superstore
Pretty good variety. They have a decent amount of organic produce, but there could always be more. Lots of bulk bins, and I love the "natural foods" aisle, and they have some nice meat alternatives. I also really like the self checkouts. I just wish they weren't selling dead bodies and live lobsters, and they could have healthier options for bread, especially the ones made in house. Ooh, and I also love the 30% off discount on food that's a bit less than fresh.
Lots of choice here and good section for vegetarian. We come from Lindsay to buy tofurky here because they usually have lots. Lindsay Loblaws rarely have them in stock.
Long time customer. Went to go refill my prescription today. They had some untrained person handing out PPE, without gloves on because mandatory infections there are a must apparently, if you believe in covid. Obviously I needed my prescription so I took the mask then threw it in the garbage after I got in the door. I work outside all day, covered in sweat, I'm not wrapping my face, and being subjugated to other peoples paranoia. There are no penalties from WCB,only requirement for covid is a safety plan. I'll take my business elsewhere.
I've been going to this place for a few years now. The staff is great, their organic gluten free section has gotten bigger more variety. I can also get my toiletress and even shop for towels ????
Always busy, some staff with masks not covering nose
I've been shopping here using PC Express for about a year of so. Store management: please ensure only PC Express customers are allowed to park at the designated PC Express spots. Too many times I see people just parking their cars there.
Wonderful store! Couldn't find a certain item, asked someone Eve/Eva, she checked with another person, they didn't think they had it. I located it, showed her, she couldn't apologize enough. I just said not a big deal. Our cashier Jade, excellent, friendly, polite. Produce, was extremely fresh, really a great experience
Everything in this store is over priced no name is garbage and more expensive than Walmart
Very welcoming store and non discriminatory. Staff are helpful when you need them.
The deli is painfully understaffed.
Waited almost 10 minutes to cash out but otherwise great selection
Favorite large grocery store for me. I like the selection of organic, fresh, frozen, goods. Just like the other stores I shop in, I have to shop around for the food stuff I need to get the menu I create for myself. Keeps me coming back a couple of times a month or so.
Staff around selfcheckout counter is very rude, pushy and unwelcoming. Need a better customer service.
Nice store, good location, good people mostly, but always when I buy anything here I have price higher than posted on some items and have to waste time to fix it or just lose some money I can't afford to lose, don't like I need to check receipt after each visit of superstore .
As seems to be the case in far too many stores these days I found many unpriced items. Today they lost a sale on three items because one had no price and all three were needed. Also regarding prices, be careful when you check the price because on many items you must purchase two or more to get that price. Much of the meat here is way out of my price range but you can find the odd decent price. Produce section is quite good with a fair selection of products.
well stocked with variety of stuffs
I love the meat samples lol
Always a mess, point system is good. Not a fan, not organized, pallets everywhere.
This superstore is well kept and clean. You can find anything you need from pet stuff to food to organic food, cleaning stuff, etc. etc. The staff is also very helpful and quick at checkout.
The produce selection is good and it has a variety of organic items and healthy alternatives.
Good location but often find that some produce is missing. Well organized store with lots of parking. Really appreciate thay they allot quite a few spots for family parking/ expectant mothers. Do not recommend online shopping here. Long wait times for pickups and lots of regular, everyday items were missing. However, for in store shopping, a lot of tills are are usually open. They also have self check out, useful when you are in a rush! Added bonus: it is nice that they sell wine.
Great prices compared to their competitors ...a lots of attractive women shop there as well
Lots of 'everything' ,except a decent toilet.
really like this place, always find some cheap stuff, its clean and the staff is good.
Our experience here was great. The store is well lit and clean. Washroom facilities are available here. I have shopped at lots of Superstores over the years and this location is at the top for its easy access and lots of parking. The store is well stocked and arranged. I like the Joe Fresh clothing line. It’s a grocery store so I think you know what it’s all about. Prices are good and it’s easy to navigate the store and check out efficiently.
You literally need min 2 hours to shop here. It is expansive and has everything you could imagine. It really is a “super” store. I don’t prefer to get groceries here because it is a bit scattered in organization and I find it hard to find everything on my list. But if I have time to kill and want to browse the many home, clothing, beauty, etc sections and more, I will definitely stop by!
Everything I need is right here at the superstore!
The lines here can get quite long with lots of cashes closed most of the time.
Fresh products
Largest grocery store Ive ever been in...very helpful staff.
Had a few disappointing dealings with their online order pickup. Great service when it works. If you do decide to use it, check your account daily for about a week to make sure they don't put the charge through again days after you've picked up. Generally they have what I need.
I give 4 stars because it seems this store can't be bothered to keep carts in the store. Other than that the store is mostly clean and the staff are friendly. They're changing stock around a lot so it's sometimes hard to know where things are. Also be careful of the prices on produce. Bought a tub of pine apple and not only did it taste bad it was priced 2 dollars more than any where else.
If you have anxiety issues, this probably isn't a great store/location for them, its alot bigger then a store like Sam's Club for example, and can be a bit overwhelming.. Absolutely great if that's not the case though..
Lots of parking, self-check outs, and guaranteed all check outs open! Great service
Nice Supermarket
Fruit is always fresh, pretty decent assortment of protein/workout shakes/powders and always enough tills open
EVERYTHING in the store has now gone up at least 50c -$1.00. I’ve loved this place up until about two weeks ago. This store has moved to what looks like new electronic tag pricing. This particular store at the end of summer actually ran out of food for a few weeks while other local grocery stores got local products. What was superstores excuse - ‘all products come from back east on the train’. I guess they had to recoup all that lost revenue by dramatically increasing prices. - No more deals at superstore any longer. Sad sad day
Great service, lots of variety and oftentimes you find great deals
Love this place. Everything you need in one store, including Wine and beer. Bring a loonie though if you want a cart. Only downside is rememberimg to being change. We keep one in the car now for when we go here. Also, stop at the bakery and get your kids a free cookie.
A bit bias ..i work there ...
Pretty busy at times but the staff are always kind and helpful.
Used their online ordering serves. I orderd letting them know when i would be picking up. I just parked in the designated spot. Phoned the number and they brought the groceries to me. If you have elderly or disabled freinds or children or dont have time to shop i recomend this.
The sugar free selection has gone down hill fast.
Nice to come here and pick out a few things my son and I like mainly in the organics section! Like self check, but could see normal check out lines more like self check out for greater easy and efficiency.
One of the better superstores in the city. Usually pretty clean and well stocked.
Very clean a bit on the expense side but worth it
Make sure you get the points card to make the most of your shopping!
Huge. Worth the hike. Best cashier Service in Prince George BC.
I go to the Kingsway Superstore at least once a week. I use the mobility scooter, for which I am grateful that they have one. It *was* better when there were two, as sometimes I end up waiting an hour or more. But, having said that, there was one night the scooter was unavailable, and Donna, awesome front end supervisor quickly organized staff and then made a quick run to get my groceries for me! What awesome service!! The only other thing I'd like to say is that I usually come around 7PM, as that's when I can get a ride, and the Ancient Grains bakery bread is ALWAYS sold out!! Could you please stock more of it? It's the best bread you have and I miss it!! Thank you.
Excellent store that i can walk to from my house!
Sad that I have to give it 1 star. Very sick, no service! Someone has been using my c/c in another province. I call the # and they claim they will record it. I am devastated and then someone of I don't know what nationality basically tells me to f-off and hangs up. I will Never shop at the Pooperstore ever again if they try to screw me over. I call the manager to the store same thing, he doesn't care and does nothing. The people that are supposed to be at the c/c area do not show up. Very Very Very bad service!!!!!!! Sick that No one gives a damn any more.
Good place for alot of stuff but prices are not higher than walmart, usually just went if i didn't find something in Walmart
Nice story to buy international and organic food, they have lots of options. They have not just food but also kitchen supplies and school supplies. You can also buy there clothes. This store has an electronic departure too, so you can buy batteries, earphones and other electronic devices. I love their grocery departments the most, lots of fresh fruits and vegetables, and herbs
Best place and have varieties
Good prices. Medium produce
Better Selection than Freshco
????
Has all your food needs and alot of household items. Only downfall is not enough staff for the amount of customers
Like how they opened it up....was so institutional high aisles and closed off even before the Pandemic. Kudos to staff keeping every wiped down and stocked on the shelves. Now I just suggest stretch shopping carts 1 person and 1 buggy had overflow still had 3 Aisles to go down but had to skip them.
Staff are friendly, the prices are fair and they have mostly everything. Some things will depend on the season though and the customer service is good. They will help you find anything if you need it and tell you if it's not in the season yet.
I do like this place but the prices are going up and now it's getting to a point where I to travel to Lethbridge to the wholesale company to buy my groceries a box of chicken was $11 now it's at 18 or $19 I roughly spend about 900 + $a week I know all the staff and are extremely nice. I would like to make a list of other prices and changes but it makes me upset. I do understand about inflation I do know the markets for the different foods. Its just sheer greed and taking advantage of your customers. It's bad if I could drive to Alberta and back and save money just saying. I do like the point system but because of the price is always going up I really don't save any money my bean counters keep track of the profit and loss of this company point system when I'm buying food towards what I'm saving I really don't save anyting it looks good but that's it. I'd be better I better be getting fresh fruit and vegetables and for the prices that I'm paying you better roll out the red carpet, on the up swing safway is still the most expensive so I guess I give you more star Happy shopping everyone
What an AWESOME Real Canadian! When in Kamloops, this place is an absolute must to stop at. We have gotten amazing deals on so many items. The store is huge, bright and clean. Very clean public restrooms. The cashiers are so friendly. Very helpful workers on the floor as well. We even buy their premade foods from deli and fruit trays and veggie snack trays for the hotel. That is 1 of my favorite things that this store has to offer. You can buy lunches and snacks, such as soups, sandwiches, salads, fruit trays, veggie trays, yogurt with fruit and granola, cheese trays. We cannot wait to return!
my go to grocery store, great selection and nice setup. only complaint is that the lines go into the isles (which i know cant be helped, but i do like no frills que line system) and that after 5pm the produce is all picked thru and no longer fresh
Not a fan of 'multi buy' discounts as that discriminates against single people, seniors, and the less fortunate. However, that's not a decision made at the local level. This store is generally in good clean order and is generally my go-to grocery store thanks to their price matching policy and product selection.
Really nice collection of everything you might need daily.
Can find what you need, wish there was a larger selection of organic food but its very doable with what they have.
Large store with a half decent international food section and large produce area. Prices are generally better here than there Sobeys nearby and a lot of other Zehrs stores.
I really dislike this store. It makes grocery shopping way harder than it should be. They offer nothing to make it a pleasurable experience. And the lines are always so, so long. Every time I go, I regret my choice.
They usually have a meat special and price ranges for everyone. Also sushi bar and beer isle. They even have a toy section for kids. Its like Walmart but better and they have more cashiers on. Perfect!!!
Always packed, lots of registers open
Canadian, first reason I shop here. I try to buy Canadian made and I start in this store. Always clean, great staff, priced competitively and good selection.
Huge store friendly staff
Lots of parking space, I like the international isle. Good when it's not too crowded.
Cam at customer service was very rude. I had an inquiry about a small charge on the receipt. After asking him a few questions, he just got frustrated at me and said “you are not understanding this!” And ripped my receipt from my hand and straight out just gave me a refund of $4 out of frustration. I felt so be littled from his action. Unfortunately I couldn’t find a way to complain to the head office from their website… I don’t care who is in the right or wrong, it is no way ok to treat and talk to your customer like this.
Clean and well kept. Good value with PC points program. The store has a Mobil Gas bar recently converted from PC gas bar.
Good location with a lot of stock. The seaweed salad needs to stop containing sugar though
The location is great. Some item's price are very good but someone not so good. I even find a 65 inch tv sale on 499 cad. And I also like the food here.
Lot of tills open very busy but moving people through quickly.
Great but if you want to find fresh fruits and vegetables go during the morning.
Has good deals, at times
Eh it's got all the stuff you need, and the stuff you don't.
I don't feel this store measures up to other Super Stores where I lived before. Not as big and doesn't have as much product.
Gets all the things in one place. Things which you can't find in other stores. You will definitely find it here ????
Large variety of food and merchandise.
Its Real, man. The click n collect makes my life easier.
Why are they trying to force people to wear masks when it's been proven that they don't work. It's on the CDC web site. They won't stop the smoke particulates, which are larger than the cell of a virtual organism. I thought you were for the Canadian people.....
Requires you to put a dollar to be able to use a cart. Who in this day and age, where most people use credit card, carries coin change? Basically I was only able to buy a few things that I can hold with my hands and left. I bought everything else from another grocery store.
Great selection and fresh produce. I love that you can price match with other retailers and they often have items marked down 30% off.
Family doctor's and women's only GoodLife are here also
Went in didn't have anything we need and it was all simple items exe : tenderloin,
Better then wallmart!
great customer service this evening from the cashier. informative and very nice to dpeak with. i only wish i got her name to take the tine to call that one in. she deserves the recognition, especially if she is like that all the everyday. i think i will use my receipt and find out.
Variety of groceries.
Huge grocery section; pretty bad produce section - soft, aged, unappealing in situ. I can earn Optimum card points so will visit again. "No Name" and "PC Choice" products offered, sometimes at ridiculously low prices. Makes it worth the journey. The parking lot is nuts on weekends; best time to visit is Monday or Tuesday afternoon between 2-4, or after 7p M-W.
Good place with good deals really worth to get your groceries there.
Favorite Grocery Store
Usually has everything that I need, even healthy alternatives aisles.
The worst superstore in the city in regards to product quality , but best in terms of staff (I have been to all of them) . seafood was disgustingly old , shelves not fully stocked , damaged produce out.
Always busy and often out of stock on items we frequently buy.
Never enough people working the tills. We just left and waited in line for over half hour. There was only 2 regular tills open. And 3 express
Staff is helpful they sanitize the Cart before use.
Awesome selection - super busy in September when all the students come back - until they realize there are cheaper grocery stores around.
they have everything there that Walmart has but they have PC points. You can save up enough points in a few months to buy yourself something nice
The signage in the aisles is very poor. You have to look at all sides of the sign and at the sign at the opposite end of the aisle in order to see what's in the aisle.
Has all the essentials.
Always a good experience!
Forever out of cilantro and powdered sugar but there's always Safeway ????
Good selection of services gas station liquor store grocery parking lot can be hard to get in and out of sometimes
Always shop here. Helpful staff, cheerful cashier's. Very good prices!
Nice store and they have a variety of goods. Among my favorite stores.
Love this store as everything is cheaper than most grocery stores around here. However, most workers are rude.
Very big store, has pretty much everything here including lots of fresh produce at a decent price. Staff were helpful as well, it's quite easy to get lost or to not be able to find what you need due to the size!
They're pretty good but I find they don't turn over the shelves very well, on busy days. I do like the PC Optimum points, fairly simple to use and redeem. I find the cashiers are usually pretty friendly.
Don't but fruit here it's always moldy other than that it's cheap and ok
Great experience
Great prices, store is usually dirty and un organized. Lots of staff seem new or not well trained.
I only shop here when I need a few things since I don't carry a loonie with me for a cart. You can ask for one at customer service, but it adds a good 15 min to your shopping trip.
Wish they have more south asian foods and spices.
Decent store. Good selection, if you can find what you need. They closely follow the marketing strategy of placing similar items in different departments. This ensures that you're always scanning so you'll buy more. I suppose it works but I find it very frustrating. Intentionally confusing your customers is not a customer first policy.
It's a good cheap place to buy groceries and beauty supplies. We'll laid out tonnes of parking
As always my struggle is the $1 cart. Never have a loonie at the right moment. Other than that the shoping is good the service counter was great the new trainie was quick and very through. Would give 5 star but often think if the carts were just there for use i would buy more but can't get around with the hand basket and end up frustrated and cut the shopping list down to get through with the hand baskets over flowing. .
I absolutely love this Superstore. Clean, friendly and just great!!!
An all in one store foreshore
Very friendly staff and a big variety of food to buy
Well lit and spaced. Overpriced and not enough grass fed/organic/ sustainably raised animal products
Went it for two things, great sales and bought about $40 worth of food. It also clean, bright and pleasant store to shop at.
Good ppace to shop for everyone
Very busy and a little disorganized, but that's not really on them!
Its clean it's a grocery store
Price are little higher than the other equivalent stores. This shop has less products.
I like the selection in the alternative/health food/organic aisle, hopefully they expand that a bit with more choices for meat & dairy alternatives. The sea food section is pretty sad looking, live crabs piled on top of their slowly dying friends. Covid-19 measures are a bit of a joke there with how many people they let in the store. It's superstore though, and you get what you pay for.
Crazy huge selection of just about everything from groceries to housewares. Ample parking. They were expanding their natural foods section last time I was in.
Very friendly staff!! Everything you need plus the price match!!!!! Love this spot!!
Always a busy place but check out lines go through fast. Great assortment of brands and fair prices. Sale items don't get restocked fast enough. Still a great place to shop.
Best prices for groceries, but very dirty and unkept.
Lots of. Voices, very reasonable prices, good pricing
Easy to shop. Lots of variety, great dairy selections and lots of great items in the deli dept!! Fresh bakery section!! Deli rye bread is the best!!dennis
This is our go-to weekend grocery shopping destination. For the most part it is well stocked, but like any grocery store, they do run out of certain items. Not a deal breaker because if you go early enough, you will usually find what you need. My favorite part of the experience is the fact ALL tills are open on the weekends. What a blessing! No excruciating wait times to get through the registers. Still have to pack your own bags, but I prefer to do that myself anyways. Very nice store, I like shopping there.
They keep customers wait in line n tell you which till you can pay for your stuff at.
My favourite place to go for groceries. Could use better signs to tell you what is in the aisles Always difficult to find broth cubes.
Excellent place to shop for great deals
Love the prices. The selection is great as well.
Found it very difficult to find PC Extra Old Cheese, as they have cheese in the deli section where I couldn't locate it. I asked someone who works there for help, and was sent to the dairy section, where I couldn't find any of the cheese. I asked someone else who was working closer to the dairy section, who sent me down an isle, where I finally located it. Also, I was unable to locate the electronics in the RCSS. Other RCSS stores have been laid out in a way that I had little to no trouble finding the items that they carried. So all-in-all, I wasn't very impressed with this location, including the initial directions I was provided by staff while I was there.
Much nicer store than our local store in Courtenay.
A very nice place for groceries and a lot more. Prices are not very high (I would say average), but the quality is very good.
WENT TO BUY SOME GROCERIES FOR THE COTTAGE THAT WE WERE STAYING AT AND I MUST SAY THE SERVICE WAS GREAT AND SECONDLY, THE GROCERIES WERE CHEAPER THAN IN SOUTHERN ONTARIO. BOUGHT A CASE OF 24 WATERS FOR 2 BUCKS!!!
Good superstore fresh produce, well stocked shelves.Smaller clothing selection than most selections, but way better than Walmart.Lots of parking, good seasonal selections.Good sized Pharmacy.
Huge. Full of stuff. Quick lines. Really nothing to complain about, like most any Canadian Superstores. Why is President's Choice ™ a Canadian brand. Shouldn't it be Prime Minister's Choice?
My husband & myself got our boosters here on December 21/21. Great service! Friendly staff! No waiting! No pain! Thank you!
Great selections. Portions seem smaller and we all know the prices. Staff seems happy. Good service. But the customers.... a sea of buldging yoga pants that have never done yoga. Mental kids. Baskets and carts full of instant meals. Then why have a kitchen.
Went to the Superstore today for the first time in a long while. Wow! Can't believe the great service I received. Starting with Daniel Smith and his team from Seafood, they went out of their way to make sure I got the lobster I was looking for and packaged the way I wanted. The meat department was very helpful as well. I was just amazed at their patience and care dealing with my request. I truly appreciated it. Ali Harouni was right there to deal with all the questions I had about wine. Matthew in the bakery made sure I got what I was seeking and I thank him for the writing he did for me on a little Father's Day cake. Michelle P. at checkout topped off my experience, she was all smiles and told me that I can also use my PC Optimum card for Groceries and Gas at the Superstore. (Another plus) Only used that card at Shopper's Drug Mart before!! I have found a new place to shop from people who obviously regard customer care. I will be going back again shortly. Manager, your staff should be congratulated.
It's super and it's a store.
Great cereal and service!
Always a gong show in store but ya gotta go shop at multiple sources for the things that are essential. This rating will change should they start enforcing a mask policy without an actual "Mandated" Health and Safety crisis.
It's my favorite place to go shopping food and kitchen appliances ,and to buy my medicine. And there's a joyfresh cloth I love to go there .and I love when I'm buying then I I use my masterpoint card to get points then get free stuff.
Reasonable price and easy to locate products
Store has a lot of selections for every department.
Laziest staff ever. Couldn't lift a finger to help even if you tipped them..
This store is in a rough area. They have a parking spot reserved just for police so that should tell you something. It is not that the store or staff are bad but the location is just really unfortunate. You will be able to find all the things you'd normally find in a Superstore with a few extra security measures though. I.e. locking cabinets where the clerk will have to unlock, coin unlock shopping carts either a looney or tooney, etc.
Great all around store for groceries, medicine, beauty, kitchenware and regular household items
Nice place and friendly staff but phone reception is very BAD. Store need to work on it asap...
Clean. Fast checkout.
Consistent, a reliable big box store.
There was a Employee in bakery I belive his name was Kenan he helped me find Guluten free bread that tasted good and he seemed to know alot about all the kinds of bread they sold
Great selection, well lit... bring a looney for the grocery cart
As usual best value for your money
Without fail, I've always received excellent, profesional service at the pharmacy. I'd go out of my way to use this location.
Great, friendly staff but pricey. They do price matching though.
They always price match to anywhere with no hassle, no waiting for approval. Friendly. No charge for carts. Lots of cashiers. Good specials.
Always great prices and lots of selection. No long line ups and friendly staff.
Great selection, fair prices.
Love the service and easy to find products.fair prices
I submitted a change to make it not 12pm but wasn't approved because it's not closed during the day as it's posted here, until Dec 23rd they will be open until 12am.
It's a pretty decent superstore. Always has everything I need.
Josh helped me source and load everything we need for NorWest Soccer's House League fun day today super smoothly! Thanks!
It was an okay visit. Find it harder to find staff to help me.
A super store same as the rest. No surprises. Best bet for ethnic foods
A nice supermarket with some additional stuff like auto insurance and a mobile phone store.
If they got it, then you got it.. Fresh produce.. Huge selection of your favorite foods..
Need everything with only one stop you can fit in? Well, here's the perfect place.
Good selection of products. Quick to get in, long lineups to get out.
This is a great store to shop as the food selection is great and there are many other items to choose from as well. Service is great as well
Produce section needs some serious work. No frills quality much better and consistent
I had to give a 5 star after what could have been a horrible experience turned out great. At first I found a great deal on a new bbq and I found the most helpful employee ever. Opey helped me bring it to the curb and put it in my truck. After putting it together it came with 2 left doors I went back and she helped me get the proper door. It’s nice when someone can actually help you. Thanks again hope I spelled your name right.
Part of the Lablaw chain of stores and I think it's worth shopping there. They have a huge clothing section, a large health section with pharmacy, the household/housewares selection is fantastic. This store has always been well stocked any time we have shopped there. My only complaint is the parking which has nothing to do with the shopping experience.....just a bit of a headache getting a spot and pulling out.
Garden center is nice. Seems the grocery store is always busy
Great
Shopping is easy and the costumer service is fast and efficient.
Really nice collection of items, have everything you would need and is the perfect location to buy daily essentials, food, deli, bakery or anything else you would need.
Great dairy alternative and asian cooking selections
I do most of my grocery shopping here. Good brands. Good prices on most things. Nice natural foods section. Some produce is digusting at times and left on display for a long time after it is no longer fit for sale. Some of the deli staff clearly don't like their jobs and treat customers poorly if not ignoring them altogether.
I love this Superstore. Shop here often. A bit smaller than some of the others but still a lot of selection. Always well stocked, friendly staff, lines go so fast. Wish there was a Gas Bar.
Great staff, great service!! Especially in the pharmacy!! Been comin here for years & will continue to do so!! Thank u!!
biggest place in grande prairie for grocey aside from Costco. parking is a bit sketchy and tight.
Everything all in one spot. Some prices are better here then Walmart.
Cashier was fast and friendly.
The elevator in this store is disgusting! Not a clean store. Lots of variety though.
This great Canadian icon continues to provide innovative new PC products and services along with the usual brands I love.
If superstore wasn’t one of the cheapest places to buy bulk, I’d switch stores. I used to buy their produce, but find they produce and potatoes often rot within a few days and are just tossed out. I’ve also noticed half of the items I buy are near or past their best before dates. It’s like the stuff you get at a food bank, except you have to pay for this. Defiantly suggest buying your produce else where. If you like cheap, this is your place. To each their own.
Very good selection of foods at competitive prices. Friendly, helpful staff. Only complaint is that the selection of non-food items is much better elsewhere. Superstore is still mostly a grocery store (Apr 2016) and I think it could be more like Walmart but with much better selection of foods than Walmart.
Some good vegan (some are PC) options, it's a regular stop when we go to the Westshore for a Costco run.
Litterly no one helped me for 20mins of looking for some one
Good store everything is good and also good price.
There's self checkout for your small grocery shopping experience, and a lottery kiosk if your feeling lucky.
Always a pleasure to shop here
Most often they have more cash registers open than its competitor
Loaded with everything good shopping exp
No socail distancing, whatsoever. Pushy people at the tills. What happened to staff keeping their customers safe, and making sure everyone is two meters apart from one another. Totally not acceptable. Staff are just as bad as the customers. Absolutely clueless. Store Manager needs to do his/her job to ensure proper etiquette is in place when there is a deadly pandemic. Step up people.
Great location, spacious parking lot. Friendly staff; quick in and out service for grocery's..
I used to love this store. Then management Changed or something and everything went down hill. Now you have to pay for carts which is incredibly inconvenient and the store is always dirty and out of stock. Gross and disappointing
Very, uncomfortable place to shop as they follow and watch your every move. Security ( treating their honest, loyal customers like potential shoplifters) making you feel like you've done something wrong.
Very non-intuitive product placement throughout the store and the buggies are too big, making the place more crowded than it needs to be.
Great store with lots to choose from and comparable prices
Poor selection for women's clothing, but otherwise an excellent superstore. I've had a great experience in their mobile shop as well.
This is the place to shop, with the rewards also price match, you can get all your groceries and things done at one location. ????
Kinda busy but was very good service thx
The downtown Real Canadian Superstore is a great place to do your grocery and home shopping. I love their constant discounts and they switched back to paper price tags. Those electronic price tags were a nuisance. Five star rating for getting those off the shelves.
Always good produce and love President's Choice. Open till 11pm which is great.
As usual cheap prices long lines except that lately with the covid they've been adding a few extra workers at the cashier so that is kind of nice because normally it's like a seven or eight person lineup and it was only a three or four …
A couple of weeks ago I was shopping in the Langford store. I needed limes, but, the bin was almost empty and the remaining six were rotten. I asked two employees if they had any fresh limes and was told no, by both. I decided to give it one more try, so, asked (name tag) Vienna. She asked me if I would mind waiting while she checked in the back area. Vienna came back with fresh limes, removed the rotten ones and helped me pick what I needed! Wow! I hope she is given positive feedback for her great customer service skills. Thank you, Vienna!
Love superstore good products service is awesome
I love this place.
My favourite Superstore location!
all lanes were open which made it a quick trip
Go here all the time for my groceries. I wish they had more selection for Thai curry paste.
Nice selection. Ample parking. Reasonable pricing.
Watch out for clumsy parking incidents
I love Katie and tarek's it's pet friendly it's a great place to socialize and start service dog training
They never have enough register's open. Close to the end of day fruit and vegetables section is mess. Prices could be displayed wrong. On the good side, prices are reasonable for the most part.
Very clean superstore an you can get most of the South Asian grocery here
We shop at superstore once a week. The last time was last Sunday. Produce is very expensive so for the first time I am complaining. Purchased 6 lemons, in 2 days 4 of them went moldy As well as the English cucumbers, lost the ends of them ended up with half. Is hard to tell when they are shrink wrapped . Very disappointed.
Busy but my points bought our weeks groceries.
I usually shop at walmart but there are somethings i cant get there so i have to go to superstore. Its ok but lots of expensive things. Clean bright friendly just expensive
It's fresh and cleaned and senetiz vegetables and fruits, and most qualified employees, and everybody is very friendly and helpful persons.
Great selections of fruits and vegetables. The self service checkout really helps with quick visit.
This place feels like a cold warehouse converted into an overpriced grocery store. The main entrance and exit are always narrow and pushes you in and out like cattle. There's no where good to sit inside or outside and the parking lot has no shade. Spaced out aisles and short shelves increase the cost and strain to shop here. It's mostly clean and there's a difficult to access lobby with hard seats up two sets of stairs.
Prices of groceries going up, too crowded half the time. rediculous lineups.
Nice place to do shopping
Nice and clean store
The best grocery store at Fort Mcmurray.
Great place for decent veggies and organics but don't shop on welfare week they raise prices and less deals like every other store in town does
Good selection, prices good
I shopped here for my first time this past weekend.....and I found my new place for groceries and pretty much all my shopping. The super store is super HUGE which was a bit overwhelming...but I got in and out way easier and faster than walmarts or other stores I've used because - they are NOT understaffed - and all the tills are ready to serve you!!! I love this place.
A go to place for groceries, lots of selections.
Always great deals found here. Luvin it!!
Good prices so it's always busy!
I like to go there for all my hard to find essentials
Has some cheaper prices on certain items. Always the place I go to for jam
It's a good store. Decent prices. Nothing spectacular.
nice store, produce is good for the most part
Clean, organized, a calm atmosphere.
Grocery store where you can earn points
Prices on some products are quite reasonable!
If you are looking for groceries and reward on every purchase this is the place for you
Nice. Good (but typical) selection of goods. Good system in managing our present situation. Overall good.
My main location for all my shopping. Love that it's close and the prices are lower on most products.
Always happy when I go shopping there.
Decent store. Laid out differently than other Superstores.
Good selection but long lineups with half the tills closed
Typically an average experience at superstore when shopping. What you would expect from a large grocer, mediocre . However I find it ridiculous when I call in advance regarding exchanging moldy cheese, which was picked by their employee when using PC express. I was told to bring the cheese down for an exchange, simple. With the cheese in hand and receipt I was ready to exchange the cheese at costumer services, however my surprise right away I was told I would have to get back in my car, drive to the back of the store, park in a PC express stall and call the number to return the cheese. No “how can I help you”, no “no problem just grab another cheese and we’ll exchange it”... what a ridiculous request, wasteof my time, waste of their time, super frustrating, come on use a bit of common sense.
I used to love shopping in store. Great selection and pricing. Usually lots of stock and rarely out of anything. Definitely disappointed with their service for online pickups lately however. I end up waiting quite a lengthy time for them to …
Good store, crowded on weekends.
I have been using their Click and Collect for about 3 years now. It was initially very well run with ample staff and low wait times, around 5 minutes. The wait time has slowly increased, even pre-pandemic. Now they've opened so many spaces for each slot I sometimes wait 20-25 minutes. The errors with my order have increased in frequency as well, even pre-pandemic. The one redeeming part of this is that when you call in to the 1-800 number to report a wrong item or wrong charge they are very accommodating. The staff turnover is very high here. Some are pleasant, some are miserable. Last order I picked up had no receipt in the bags, so I called in to advise that I didn't get a receipt. There was no apology, I was simply told I could return to the store to get it. I let the girl know that I don't live in Kitchener, and would not be returning for an error on their part, but they could email it to me. She said she would, then never did, and it's been days. But why wasn't that suggested first, in an effort to provide good customer service, why am I coming up with the easiest helpful suggestion? I called back in today to request the receipt and was told I would be called back, still haven't heard back. Overall, pretty bad customer service. I've decided to try another grocery pick up that's closer, and see if it works out better.
I love the Superstore, this one is huge. The only thing I hate is that they cram too many display shelves on every aisle end cap. It's impossible to have two way traffic down any lane at the ends. So frustrating when it's busy.
Haven't gone here super often since it's not close to home, it's not a bad store but does seem to be weirdly lacking some selection compared to other super stores I've been to.
Have fun finding anything, or an employee who can help nearby. I like the new rebranding, and I'm glad they have all the tills open now, but it's very awkward to bag and pay at the same time so I don't love coming here.
Best selection of groceries in fort Mac ...best bang for buck to... Presidents choice line of groceries is very good quality ..when I come to work up here I always do my shopping at the super store ....
Overall good prices, would have given 5 stars, but was over charged for an item.
Ample parking, friendly and helpful staff, fresh produce, quality products and overall satisfactory experience.
Superstore is Superstore The staff where very helpful when the not cashier wouldn't accept my bank card
Foods are very cheap here, i highly recommend it
Nice store, good products and produce. However, ever since it's opening or last referb of the store, I hate the way the store is laided out! It is like a treasure hunt every time you are looking for something. I get that they want you to go through many isles to get to the dairy section (like most stores) but it is a struggle to find what you are looking for. I know, first world problems...
Had what we needed. Thank you
Keeping shelves stocked at this time ....is amazing
Huge parking space. Provides international food like Jamaican etc.....
does not feel homey like Safeway does. Its very cold and sad makes me want to hang myself when I have to go there.
Great place to get most home necessities. And if you spend more then 225 you get a free gift.
Always have what we need, the prices are reasonable and love the PC Points.
Very good, found what I wanted. Should open.more cash registers though, too slow
The organic section, fresh fish and bakery have a great selection of goods. I especially like their store made bagels. Also like that it's presidents choice and have a large variety of food and merchandise to choose from.
It was kinda dirty and messy. Would suggest the online shopping 100%
I want to blame the people who has the comment that Deli meats are left over from the day before. If you visit this store at 7am in the morning when the store opens, you can never say that. If you go to the deli case part in the morning, there is no slice meat at all. Their racks are totally empty. So if you don't know, never put your idea which is not fact. Overall I like this store compared to the other location. Sometimes their produce quality is not good, but I still like this place to shop.
Good place in Fort McMurray to get your daily needs. Has just about everything under one roof.
Great store. Floors are very dull and displeasing.. pls let me know if hiring floor cleaners/wax lol
Great cashier, a pleasure to talk to. Although our world is so computorized now, most people don't have time for each other, verbal communication is a lost art.
Very open little clutter and eay to gind what your looking for
Descent place, good deals, flash food app Better and cheaper than Costco any day Worth s visit, shop Canadian...
Good prices, good selection, lots of cashiers working
Great selection and they now sell liquor, not fond of the new long aisles tho.
Lots of selection and great prices weekends are best cause all tills are open
They always have whatever your looking for and for a great price too!
Clean and well stocked, has a bit of everything you need. Well stocked vegetarian sections.
Best store in town for grocery shopping.
I love that they have a health food section and a wide range of produce.
I find it a fairly average grocery store. It's large and has a good stock of more special items. Recently had to start shopping for gluten free products and their selection is not bad.
Safe place to shop and good prices too.
Great customer service and cashiers are very friendly. The only downside to this store is that clearance sales are rare and when they do happen, the items are discounted by 30% not the usual 50% that you are likely to find at a regular Zehrs store.
I love Superstore we found all my daughters school supplies and lunch stuff! That cashier Cheyenne is so helpful and very cheerful
Great customer service and clean store
This is a a typical superstore with all regular features. The store was clean and organized nicely. However, we did not find few items for our grocery which is normally seen at other stores. The staffs were friendly and helpful. I would recommend this place.
Always a favourite place to shop for groceries and pharmaceutical supplies. Pharmacy and staff in particular are a favourite. Excellent quality, produce always fresh, good inventory of all grocery needs.
Poorly stocked. Lots of times they're out of basic No Name products. Poorly organized. Produce is touch and go.
Way too crowded. Needs another location
This is a great place for a shopping trip. Not only do they have a good selection of groceries at low prices, they have so much more from clothing to household items including some furniture and electronics.
Good for quick stops or getting groceries for the week. Usually clean and organised.
Now that Covid-19 has become a constant, I like many other people suffer from anxiety despite a lifetime working in hospitaly. My experience was good having timed it well. Enough people to interact, not too many. The staff were not overwhelmed, but working hard in preparation for the weekend. I did my best to acknowledge them despite my pain.
We always shop at superstore!
It is a good place to shop they carry most of the things we like to buy.
Wheelchair friendly. Sometimes cart of gently used green produce. Deals in the butchery ie. yesterday sausage for $1.00. Large organics section. Joe Fresh clothing section. housewares - i picked up an all steel thermos. Feb. 28, 2019.
Love going there nice and spacious
I enjoy shopping at Superstore as I find all that I am looking for for great prices. I especially like that they have such a huge selection of items available for those with food allergies. My family has 3 people with different food needs and shopping here makes it a lot easier.
Good management, some no stock issues but that's normal. No real complaint except long line ups at busy hours.
You guys really need to work on the produce quality. Almost every 3rd product I slice up from this store is bad. The produce just breaks down even if I keep it in the freezer. Very disappointed.
Excellent selection of food, cosmetics and pharmacy items. Prices are quite good, but you have to bag your own groceries, which is a pain. Located beside the Yellowhead Highway, and served by two transit routes.
The store is clean and it's good for what we need. Tons of different products, not a lot of singular selections.
The realest, most Canadian superstore I've ever been in.
Al from the pharmacy is my hero
Great place. Fresh meat and veg. Low prices
During this trip I used a self check-out till and still had a nice staff ask if I needed any assistance.
Best place to get all groceries and a well stocked international aisle as compared to Walmart
I Love this store. I can shop for hours just looking at the kids clothes and adults clothes and also food too.
Bought a few items..satisfied with my purchases
Reasonable supplies, had most anything I wanted, heck I was offered 2 packs of TP in this TP drought, only need 1 only took 1.
Only place i shop long live no name
They should stop these MultiBuy sales. People cannot all afford to take advantage of the sales if they are "on a tight budget." Nobody needs two margarines in one shopping trip. Not much of a sale if you spend more than you had intended buying two. Will find a store that has real deals and does not force you to buy two of the same thing.
Supermarket which is always busy. Some good own brand food. Also some good prices.
Clean. Some staff are friendly and are actually willing to help.
Finally found what I was looking for...always sold out!
Great supermarket with food products from around the world. They also offered better prices than other supermarkets. They also offer clothing and home sections.
Love this place. Can find my African food sometimes here
Despite the big-box store feel and convenience, this store nevertheless suffers from: a) a tight, congested parking lot (b) lack lustre, sub-par customer service in relation to nearby Sobeys and Zehrs (c) deposit-required shopping carts
It's a little difficult to find things... Does not seem to make sense where product would be located... There is no cell phone signal so difficult to use apps regarding price matching or sales. Overall though lol, it's a good place to shop. They offer fresh product with decent quality.
Very good Good service products and service
It's full of good food
I come here pretty often. It’s what you’d expect from any other superstore: nothing special, but very consistent. Facilities are clean, staff are nice, produce is usually crisp and fresh.
amazing place! has everything that i need to feed my growing teenagers!
Very big has everything bran is available in kitchener only in this store. One stop shop and at times good deals and discounts on total value of shopping far from my place but love going the distance.
Best place for grocery
Its like every single superstore in canada. Clean and friendly staff. The morning may lack some produce like bread/fruit ect. But i went when at 7am. The price is good for what you want, and you can always collect your PC points which is terrific. They dont have as much of a local selection, so improving that would be great.
largest produce section in kamloops, great prices , can be very busy at certain times though, parking lot is poorly designed for all the business in that area.
Nice big store with great selection.
Shop here all the time
It's a good place to shop Reasonable prices
Always have good quality produce. More than just the basics, they have the hard to find products
This place has everything and you can often get great deals on things. Joe Fresh clothes are great for kids and stylish. They also price match food!!
This is my favorite grocery store to shop at. Best compromise between price and quality
Love the high speed wifi most of all. Handy for my YouTube Premium membership. I almost forget I'm actually supposed to be shopping. Lol.
It's a good place. If you are searching for some Indian food I would suggest you go there as you get most of Indian spices there. The main drawback is the checkout lines are not open full. So this make you to wait in que for longer time than
Great Deals! Love the Optimum points and online shopping.
Only reason I gave it 3 stars is cause I have go all the way up the hill to wholesale to get the same ch cutlets but that are $2 or more, cheaper. Otherwise it's a solid 5.
Great place
I love this store and I love the point system. Superstore has the very best system going and it keeps me coming back
Good quality, huge selection, nicely laid out.
I'm surprised it closes at 10 p.m. Otherwise, large store with great selection of products. I never liked the bi-directional grocery separation - meant to increase flow while you pack your own groceries next to another shopper. That said, the meat selection is huge, the store well laid out and logical. This place gets crazy-busy on weekends so recommend coming early, before 9a or after 8p Saturdays & Sundays. Staff are nice and usually friendly. Prices on some items comparable to Walmart with larger selection of groceries, meat, frozen foods. President's Choice products are a good choice. The hard-line products and pharmacy prices are similar to Walmart just up the street. The selection is different. Their clothing line 'Joe Fresh' is higher quality than Walmart's 'George'. It's a good place to visit just after opening, before the crowds. If using transit bus #52 stops right in front of Real Canadian Superstore in Langford.
This is my primary grocery store. The service has always been great, the store is always clean, they have a large variety of products (especially meat alternatives), and the aisles are wide. I also find the PC Optimum program to be a really good value. Fantastic grocery store all around!
Food is way to expensive here sent 126 and barley got anything
Great selection of foods and very helpful friendly staff.
Spacious. Great prices. Multiple checkout lanes.
Great place! You can get almost everything for your household!
Lots of choices, good prices, friendly staff.
I know my way around here pretty good after a quarter century being alive. Things are where they're supposed to be so thats dope.
I do most of my major food shopping here. And you can order your shopping list online and have it ready for pick up within the next day, very convenient.
Vegetable are fresh here. Lots of sales items everyday.
Had what we needed and fast in and out grocery shopping
Great produce area, pastries, huge healthy for you section, friendly staff. The store is bright and clean and easy to navigate . . just avoid the Koodo Kiosk (attitudes, lies and excuses)
Best grocery store hands down
Very good grocery quality service and best price
I went to buy zucchini, it was $2.47LB Across the street at Old Town Market, .89c LB! Peppers, squash, apples all half the price and no huge lineups and great friendly staff! Old Town is also locally owned and operated!
Almost everything available and some items are really cheap.
There is nothing "super" about this store. Products are consistently not available or out of stock. Empty boxes are left all over the aisles and on shelves. Produce is of poor quality and appears to be imported from as far away as possible. Bakery is horrendous. Overall a very cheap and unprofessional grocery store that quite clearly does not have the staffing to keep product on shelves stocked and in good supply. I'll pay a little more to shop elsewhere in order to be able to complete my shopping trip in one stop.
Produce is good and it's a clean store
It is Superstore. Not much else to say.
Staff is scarce and not really knowledgable of the layout of the store. Had to ask 3 people before I could find what I was looking for. The prices are good and the checkout is at least a reasonable speed so that's fine, just don't ask the staff for anything or you'll get a deer-in-the-headlights look 80% of the time.
I've been to many superstores around brampton and mississauga and this one by far is the best one there is. So spacious, so clean and so organized!
Best prices. Good selection, except limit vegetables selection if come in the evenings. All registers open every weekend for fast checkout.
2.5 stars really, the service is always so so, the store cleanliness needs improvement. The balance of foreign employees is lopsided the past few years towards Pakistanis.. I think there are lots white people going to the local CNC College and UNBC University. But Pakistanis are making moves to once they get in to a job place, they never leave, once they take management, they start hiring majority east Indians. Sure they will hire EU and Chinese etc, but they'll make it unbearable for any other nation to want to work along side them. Just calling it like it is...,
Great customer service
Not that good and over priced
I love this store and it's cheap place to shop for great food!!
The store has very bad isle signage and high prices, but the high quality and unusual products make it a good store to occasionally shop at.
They usually have what I'm looking for
Has everything u need. Housewares, not a bad selection of organic food, clothing including children clothing and a health food section prices are reasonable freshness good... a great place to shop
Pretty decent, good prices
Busy place to shop. They have a big parking lot. They have good selection of food & items.
I love shopping at Superstore so many savings
There's alot of stuff to buy, if your looking for something it's prolly there or hiding somewhere
Usually go there for bulk shopping, love the big shopping carts, stores well layed out, clean. Parking lot is big, just wish they had more cashiers on.
Open late and nice and clean.Good shopping experience.
I love going to this store, it's huge, always stocked and enough staff to assist you with.
Could be cleaner, don't like how they don't enforce masking at all.. Prices are cheap tho
Store is usually clean and easy to navigate. Nothing special compared to any other grocery store in the area.
The location attracts a lot of mentally ill, drug users and homeless people. There is almost always panhandlers on the premises. The store has security on site constantly but theft out of cars still occurs. They have long-term staff which is nice and the store is generally kept clean but the cashiers are less than enthusiastic about their jobs and quite often the price posted on the shelf is different than what you are charged at the till creating problems and a less than desirable experience.
Great place to shop
Great place to shop
Always has what I need and more at great prices. Lots of sales all the time, lots of space to shop and keep social distance space. I also like this stores points system. Definitely helpful for buying groceries and other items.
Great selection always
Often I find the staff to be nice and very helpful. I can generally find what I'm looking for and when they have sales on various products, they usually have a good supply of the products. I have had occasions like the other night when I was going through the checkout. The girl couldn't answer any of my questions and basically had no skill at figuring out how to resolve problems. I.E. we had produce that we had carefully chosen to get the best of the bags of pears they had. When we got to the checkout there wasn't a item code on it. She did pick up the phone/intercom once to get a price check. When she didn't get an immediate response she had no idea what to do next. She suggested not bothering to get the produce. We wouldn't have taken the time to get the pears if we didn't want them. I finally had to rush over to the produce dept, find a bag with the tag on it and carry the heavy bag back to the checkout. After all that she wanted us to take the random bag I grabbed which had no ripe fruit in it. She couldn't understand when I tried to explain to her that I wanted the fruit I had taken the time to pick out for quality. I actually had to argue with her to get my original pears back. It was frustrating and time consuming. There was a lineup by this time and I'm disabled so it was very tiring and caused me physical pain. Thank goodness that that isn't the norm there. It does bother me a bit that the parent company-Loblaws is starting to monopolize a lot of the market, especially now that they've added all the Shoppers Drugmart chain to their big collection of various stores.
Too many people park in the "no parking zone", while waiting for someone to run inside. Doesn't work as lines are too long. Disappointing on the produce on multiple times, so have cut way back on visits there.
I like the blue white color mix the building has
This is my neighborhood Superstore. It is situated perfectly just off of Rochdale Boulevard and Pasqua Street North, with other popular stores and restaurants within close proximity. Staff always makes an effort to keep the store running smoothly. Washrooms are always tidy, and even if they are not, you just mention to Customer Service and it is cleaned in a very timely fashion. The store overall is kept neat and clean. This is by far my favorite place to grab produce, it just seems to last longer. They also have a prepared meals section with a great selection of single serve and alads, fruit and vegetable platters, pepperoni and cheese trays, and food from the deli. Superstore is just an overall great grocery store.
Everyting you need in a store. From food to clothing. Clean and spacoius. Helpful staff. Massive parking. Conveniently located in Prince George which is a great community of hardworking people in what hase been hard hit economically but is making a bit of a comeback. The forest fires were on when i was there but the selection was still good.
Fruits and vegetables section need some addition in variety. Most of time most of vegetables are not available.
Public services and free parking, and we can get good customer service
All great. Variety, food, staff ????
The produce section really needs some work. So much produce was way over ripe & rotting. What was remaining was picked over or out of stock. Finding the prices keep going up & the quality & selection keep going down. Pitt Meadows store is much better.
One star review is based on current Covid guidelines - I was lined up to check out with my infant daughter when a woman came up directly behind us where I could feel her breath on my neck I turned around and she was not wearing a mask despite the region's mandatory make bi law when in door. So she was not wearing a mask and not respecting social distancing. I asked her to please take three big steps back to her own little square and she blew up on me going on about how she was just admiring my daughter and I don't need to be rude. A staff member was standing nearby and said nothing. During my visit I counted 13 people who had removed their mask once entering the store. If staff are not asking unmasked people to leave the store I cannot continue to support your business. I wouldn't bring my daughter shopping if I didn't have to.
My favourite superstore!
Great selection of food and household items as well with great customer service!
Ok prices and not super busy
Good prices. Good exercise. Get it? Bring a loonie for a shopping cart and you're golden.
Pretty good layout and stock. Fairly large superstore with sufficient parking, even in busy times. Quality of produce has been good, and the service I’ve received has been efficient and prompt. Easily accessible once you know where it is. Only drawback is there is no PC points gas station at this one.
Very busy store during the normal rush hours. Mandatory mask wearing. Prices are a bit higher then other stores. Always clean and has a wide variety of goods!
They didn't have a lot of things that I needed.
So much more than just a grocery store. Huge free landscaped free parking lot. Has a bike rack. The inside has recently been completely remodeled to make your shopping experience that much more pleasurable. Has an instore Pharmacy, Wine Store, Optical Outlet, Kitchen Wares & many more departments. PC Points reward program for free food. Excellent staff.
Excellent prices, varieties and easy check out with self checkers
Very clean and well laid out. Very good prices
Busy and convenient.
Low prices, huge selection
Great place to grab lots of food for a decent price they don't have much sales because theur food is already so affordable recommend this place for anyone who needs food
Good selection and pricing but the staff at the self check out are clueless, I’ve witness people not scanning things almost every time I’ve been through. The parking lot is so trashed items fall out of the cart from the bumps.
Great store, lots of food stuff, and other products
This store is huge. Great for social distancing while shopping
Pharmacy is quick and friendly staff
Great savings and huge store so selection was good too!
Staff was horrible. As a person with an invisible disability who walks with a SD to be immediately confronted by the greeter & then have the manager accosted me at the til is 100% inappropriate. My SD did an alert & this store does not understand that every SD does not do alerts the same & that for a SD to do one single bark as an alert as it was trained to do is perfectly fine. They discriminate against certain SD owners at free will. My SD has been in the store many times & this is how they treat disabled people & the store manager Andy when confronted thinks this behavior from his employees is okay. If I could give a negative star review this store would get it.
Typical grocery store. But the points system is awesome. Saved me a few time when money was tight
It was a little chaotic -- like before COVID! -- but quite clean and well-stocked. I was able to get what I'd gone for quickly and get out. If only transit weren't such a divisive service.
Great staff and there is always stuff on the shelves, it is very rare to go there and not come home with everything on your list... Thank you very much for everyone that works at the Real Canadian Superstore
I like to eat food.
This is not just another real superstore. The staff here is very helpful and they take their time to assist people in every way possible. The also have a halal selection of meat products so that's great. The lines in the checkouts also move very quickly. I love shopping here. The only issue I have would be that they close too early and do not stay open into the early hours of the morning.
Great store
Going early in the morning was great and very helpful staff
My wife and I have lived in Kamloops for almost 40 years and have shopped at the Kamloops Superstore since they opened. We have found the store very reasonable priced and very friendly. Unfortunately for us older shoppers they decided not to publish a weekly flyer "BY MAIL". We find ourselves looking through their competitors flyers and making our grocery list accordingly. We're not the only ones who feel this way, everyone we talk to feel the same way and never look through the online flyer. We have find ourselves looking through their new competitor "FreshCo''s weekly mailed flyer" to determine our weekly purchases. Thank you
Very small asile and the biggest section that they have is the beer and wine section feels like a waste of space since the beer store is right down the road.
You can find beautiful dresses with good deal on them here.
Good deals
Best prices quickest lines and best options for food
Getting to the till was quick, no lineups. The staff however seem like they don't want to be there, hardly a smile from any of them.
Lots of parking and great selection of products.
Excellent in store shopping but I did not like their express pick up. They substituted sale items for more expensive and bulkier items. They charge your card for more expensive items unless you phone and complain. A waste of time for someone able to shop instore
I love shopping there
I enjoyed myself. It was calm, the tea was delicious, and I was able to work on my laptop in peace. It was a nice vibe.
In store traffic was lighter and no waiting to check out .
One of the big grocery store in the Langley. This superstore is better than Surrey superstore because this superstore is easy for shopping. There is no rush of people over there. Empty carts are always available .Enough parking is present outside the store. I come from Surrey for shopping in Langley.
I love it super helpful and honest!!! Love to work there one day!!!
Always a hoot walking through the old rcss. Great deals and great staff. 5 stars all day
Great place awesome selection clean store and knowledgeable staff
Able to pick up some groceries and produce that I wanted. Following all protocols.
Found almost everything I needed. Was able to grab 2 of the last 4 bags of long green beans. Not one single long green bean left in site. I checked 2 grocery stores for them. Or was my own fault, I waited too long to go shopping for them...
Friendliest staff in the world! Tracy from seafood is amazingly helpful ????
Well organized store offering great price points
Good prices but the staff are absolutely hideous, stupid and some don't even speak English.
Got my flu shot here. Noticed med clinic was already closed around 6:30 p.m. when posted sign says open till 7 p.m.
Great selection of food and spices, sauces ect... Quality food and great deals.
Every Canadian needs to shop here! Don’t you think would be really nice if they open one more Real Canadian Superstore in Sidney ? Then we can come shopping here more often!
I feel the bread here is fixed for some reason.
It's best store in Canada!
Big chain yes, small town customer service 100%
Good prices and deals from time to time.
Very clean and nicely organized
good place to shop. cheap
If there's one thing that should persist post-pandemic it's people wearing masks when grocery shopping, especially when shopping for produce.
Great shopping ... reasonable prices and convenience! Great points program with PC Optimum!
Disappointed
It’s got almost everything you could need. Price match makes this my go to place to shop in town.
Good location easy shopping
When getting my cart from the sanitized area there was a grocery list left in the cart so I cleaned it with whatever cleaner they had sitting there, but kind of unsettling during a pandemic.
Don't go to the superstore if you're worried about Covid. Saw at least 10 people not wearing a mask in my short 20-25 minute shopping trip. One person walking into the store in front of me wasn't wearing a mask, so I let him know he forgot, and he replied with "I didn't forget". I guess it's okay there, the employees said nothing. Even an employee outside gathering carts wasn't wearing one.
Huge store. Lots of checkouts. Clean. Big produce section with nice quality. Pricey as far as grocery stores go.
Always quick in and out! Great selection of products!
Good selection, helpful employees.
Good value. Always busy
Good for finding random deals. Store is rarely clean or properly stocked though
Nice store, very large , a lot to choose from, some good deals,and like every store out there other prices are not as favourable.Good stop if you want warm food on the run, salads, sushi, wedges, chicken, along with household cleaners , a one stop shop most days
Excellent super store... neat, clean, organized and carrying a wide variety of fresh produce beside all other day-to-day use items.
Not as clean as it could be, especially in the produce area. Seems like every time I'm the there, the produce is not well stocked.
Organic products are available at fair price
Was at the Optical Department. Opticians are very knowledgeable. The service was excellent. Dr. Chen is an excellent Optometrist. Has caught problems others have missed.
The pricing here is really what keeps me coming back. They have a wide range of food items along with a respectable asian food section.
Would 5 star but I hate the dang carts that need a loonie to take one! Lol other than that's and we'd be great
Big store, clean, friendly staff. But food prices are noticeably higher than other places and the self-checkout machines don't take cash. This location also uses deliberately deceptive pricing, where sometimes they have two prices, one in large bold letters and another in fine print. If you don't pay attention you'll be in for a surprise at checkout. Sometime you have to get down on your hands and knees to read pricing on the lower shelves. Used to offer day-old and about-to-expire baked goods for 50% off, now only 30% off. Also used to have a nice hot bar for take out food like delicious baked potato wedges and chicken tenders, but that's another perk they got rid of.
I like the wide variety of food here.. one thing I cannot stand is how we have to bag our own groceries.. it’s not even the fact that I, myself, have to bag mine.. it’s when I see an elderly lady/man getting shoved down the line like cattle trying to move as quickly as they can to bag their groceries... My teenage boy has helped many struggling with this.. it needs to be addressed. I haven’t been back for months now because of this
Great staff, awesome online ordering and pickup.
A full week and still have not stocked back up on rubbing alcohol. A serious health hazard on top of leaving money on the table. Terrible management of resources.
Great lobster and crab.
Staff allow non-maskers despite their rules. I have seen quite a few. And now you have to go to service desk for masks that were once provided at door. Defeats purpose.
Store very clean and inviting. This store is huge and the Joe Fresh area of the store has much to offer.
Wonderful grocery items to pick from...
We got all we needed at this location. We travel a lot as musicians and can't always afford to eat at restaurants... pretty typical superstore. Not always the best prices but much better than a sit down restaurant. Great ethnic selection.
This place is well organized and clean. It is categorized to diary, home & kitchen, fresh meat and fish, grocery, fresh vegetable and kids stuff.
Great selection of pretty much anything home or grocery related, including most ethnic foods. Prices seem good, and it's fairly easy to find what you want, in whatever size or quantity you want. The bakery section is always full of amazing stuff. It's often quite busy, which is no big deal, but they could definitely have more checkout tills open most times. The wait can be a little long. But overall, I enjoy it enough to do most of my grocery shopping there.
Good prices, usually stocked for sales
prices are great points are awesome
Nice and clean and found all I needed.
They have everything. Easy to find the products. Well organized.
Well stocked. Good selection of produce and goods other than food. Always well staffed for easy purchase and transactions.
I shop here because it is conveniently close to home. It's not my first choice though. They redesigned the store a couple of years ago and I don't like the flow of the store. For being such a large store, sale items are often sold out. When price matching, products tend to be 'out of stock'. I do like the large produce section they carry. The sushi selection has a good variety. They also have all their check out lines open on weekends. You need a loonie for a cart but that keeps the parking lot tidy.
I love PC products
Always fresh fruit and veggies! Lots of cashiers, lineups were short and moved quickly.
Weird spot for bags of ice ???? but hey great place to gather PC points. Good luck in this weather though
Good service not long waits in checkout, new l robots are cool to.
Daily items at good rate don’t forget PC points card
My recent experience at Superstore Kamloops left much to be desired - both literally and figuratively. For some reason, Superstore does not keep their shelves stocked properly. Maybe they have a lack of staff or maybe they just don't care. Examples on this run included no broccoli, almost zero bagged salads, and zero frozen peas (along with a huge mess in the freezer where a bag had broken open, spilling contents across the bottom, and many empty boxes left in there just to taunt you). If this had been the only time that this has happened maybe not such a big deal - but this seems to be happening more often recently. Get with it Superstore - this is not very super of you.
Good local store but always busy.
I would give zero stars if I could. Today this store has wasted over an hour of my life, my gas, and stressed me out. I waited 30+ min for my order then drove halfway across the city only to be called back and told they forgot a bin of my order. Ok. I drove all the way back, they put one bag in my trunk. Then I drove all the way home, unloaded my groceries and THEY CALLED ME AGAIN TO SAY THEY FORGOT MORE OF MY ORDER?? I now have to wait an unknown number of days for a refund on these items because this store is utterly incompetent and I am not driving back a THIRD TIME. You really put the SUPER in this store.
Love the online ordering for pickup. No contact delivery to my car. Fast and friendly. Great for the busy work schedule
After 4 not too busy. Some shelves were empty. Veggies and fruits were high priced I thought
Nice store with fresh produce.
Really nice grocery store with everything that I need today!
Extremely small international section which was a bit disappointing
Good supermarket
Always fresh food
Great service! Impeccably clean, and the prices are very reasonable!
Never had a single issue from here. Everyone has been polite and respectful for the last 3 years I have been shopping there
Are used to go to Metrotown for Superstore, but recently moved and have decided to go to Coquitlam location. And it is a much better location and that it is maintained clean and stocked, I believe this is just because it’s not in a very central location in comparison to Metrotown.
Cheapest prices best selection shopping bonanza
Enormous store with good prices. Better stocked than Walmart.
You should really work on providing more cashiers at checkout.
Great prices. Easy access. Lots of parking.
General staff and stock is great. Don't ask service counter for help they try but have no idea where products are. Very disappointing but still better overall quality of product and staff then any other store
Everything is very organized. The produce is fresh and the casiers are so warm znd friendly. The store is clean and the employees are always willing to help when we have a question.
Good quality fast in and out reasonable prices
I like this store. Huge store with an awesome selection, fair prices, good sales, and it is always clean.
Great prices, excellent private brand (Presidents Choice) and easy to use rewards program.
Clean, reasonable prices and well stocked. A little slow at the till to cash out but I wasn't in a rush.
Usually long line ups when on busy days and it's okay because the tills go as fast as they can. However, the self-express can take a little longer. Love shopping here most because they have everything on my grocery list!
Find what i was looking for.
Always friendly service willing to help, great selection
2 stars because for the love of God please clean up your parking lot. It looks like a landfill throughout the year. Disgusting.
nice
Covid has changed things. But they are doing their best.
Very good superstore
Most items are very competitively priced... some are definitely no. Of course, this is only relevant if the have stock on the shelves. On my last shopping Excursion, fully half the items on my list we're missing from the shelves. This includes their own PC brand dish soap,f the clear unscented variety, which has been conspicuously absent from their shelves for about 2 months now. This happens quite regularly. I wonder if it's a supply issue with the company they have manufacturing it for them, or perhaps the contrac is up for renewal and they are trying to find a new source. Anyway you slice it it's very annoying. Couple that with the fact that the shelves are often bear and it leads me to wonder why I shop there at all.
I dont like that the customers who do go to this particular superstore dont follow the protocol for covid. On the other hand, the staff are great and helpful and are following protocol which I appreciate
They have all the stuff I need, along with plenty of stuff that I don't need. Namely multiple flavors of ice cream, of which my ever expanding waistline can attribute to.
Great deals
Big store with plenty of room. Very clean. Easy in and out.
Would rather shop here than Walmart, but what's with every store hiding and locking up their baby formula? Obviously there is a theft problem in the city, but if you just need to buy food for your baby, this is extremely inconvenient and should be dealt with another way.
I can usually find items here that can't be found elsewhere. Bagging my own groceries can be annoying. A couple of days ago I went there after work. The tills kept freezing. I unpacked and packed my full cart twice and was moved to another till 4 times and sent to the back of long lines. That till would work for a few minutes then freeze. The 5th time I was told to move to another till I left my full cart in the aisle and went home to order groceries on line. Two and half hours in that store with nothing to show for it. Perhaps this was all a rouse to get customers to shop on line. The staff are generally unhelpful or unknowledgeable about groceries. They seem overworked and lethargic. If you need help they walk past without making eye contact. I will still shop here every few weeks to get my hard to find products.
hi im shake khalil im Pakistan my ag 35 im mhrid im your company jobs pls your contact me
It's okay, nothing special besides the prices. Some of the staff are very nice and helpful. Would shop again based on customer service at the time and prices
Always there when i need something. So close by.
Staff are usually friendly here. This location has completely changed their grocery isles and moved things all around. Since this has happened, the staff don't really seem to know where things are anymore and have not been so helpful in trying to find items in grocery. This location also got rid of most of their electronics and doesn't really carry much anymore.
Lots of lanes open, good prices on everything from groceries to other things for your home.
Hands down best prices in town for many items! Preferred grocery store ????
There are nowhere near enough cashiers on for the number of people who shop here. You are lined up for almost twenty minutes in single file blocking access to aisles when people are trying to get items all around. It is definitely NOT ‘COVID safe’
Great selection decent prices as well as price matching, do 95% of grocery shopping here.
Very Nice place I Always Buy From Real Canadian superstore Favorite
Cant live without these necessary shops. Super clean and well kept. Please, let me tell you that I was one of the few first in the morning. What would happen when the day goes by; not a right person to ask. But the management of the store shows, this is a great location.
If the cashier would put the groceries into the bags instead of customers put them same as other supermarkets it would be better. Plastic bags are weak and easily torn. Other than that it is a good supermarket.
Overall roomie store with plenty of space. Services is a bit on the down side. Not much help offered for getting product off high shelves even when asking. Prices on check-out doesn’t reflects what is shown at front of store as discounted items. Confusion at checkout and long waits to clarify something that seems very simple.
Friendly people worked to the bone
The pharmacy could use work. Plenty of selection. Great prices.
Friendly and very helpful staff. Good shopping experience.
Good
Found a dead roasted earwig in my bbq cooked chicken. So gross seriously disappointed.
Awesome service, love the sales & even normal prices. I save money by shopping here
I bought some NN Chips (ketchup flavor) then I found out those were expired. I returned it to them (10-15 bags). And after 2 days I saw those expired chips again in shelf. Worst thing they are doing. Manager must be uneducated. Those chips had expiry date of 7th January and those were still in shelf on 15th January.
Store was messy and seemed a very unorganized
Price Price Price... No other supermarket can beat their prices... Fresh food, variety, cleanliness, efficient sanitization and after all: most friendly staff...
Bought a box of mussels today. Smelt stinky until my wife cooked it. Then we found it was already 9 days after "Best Before" date. Selling seafoods expired 9 days is ridiculous! I returned it and told them to check their stock.
Lots of people but able to social distance right now.
Clean and consistent. Our goto grocery store in the loops
Always busy, but best prices around Victoria and great product selection. Very patient staff despite being so busy.
It's a big store that can getting pretty busy on the weekends, but I find that they have the best overall prices and sales when compared to the other major grocery chains. It's nice that they have every till open on the weekends, and I find the fact that they sell beer and wine really convenient.
Not to busy today yet shopping cart racks broken and in disarray. I didn't notice stuff cleaning belt area prior to me putting groceries on it. I know other places (safe way/So bey's) do this. I would like a spot to place my groceries after bagging instead of on the floor. Respecting Vivid by not placing my bags from home on belt area You can't always have cart empty before bagging . People in lot asking for money doesn't make experience enjoyable
Convenient location, lot of parking spot. Lot of options for groceries, vegetables, fruits and bread. Also has several choices for Home and Kids/toys related stuff. Very nicely maintained and labelled. Good for all in one general shopping stop. Wish they sold beer here too.
Wrong advertising about price matching as they price match only certain items with few other competitors and not all. Also never keep adequate stock of items on sale
I work in medical clinic in Langley superstore. I'm in that store 5 days a week. ????
Online pickup is a complete joke and waste of my time. I reserved 7-8pm and i got my email confirmation at 7:06. Got to the parking lot shortly after. Tried to call the pickup line, but the line is busy and couldn't get through for 40 mins, and when I finally got through, they put me on hold for 20 mins, only to tell me that my order is not ready despite I got an confirmation email. At the end, I decided to cancel my order and left. Wasted over an hour of my time, which I could physically went in the store and came out in less than the time. This is not acceptable for something they charged you for. I would never come back and shop here anymore!
Best value. They always price match and the produce is so good.
Nice modern store, good selection
Great selection and variety of products. The fruits and vegetables when I went on a Tuesday were very ripe - some of the strawberries looked like they were already mouldy. Otherwise, great prices and friendly staff.
In and out
Good to shop bad to work
I hate this store. I used to love it when it was a Zehrs. For many recent years, it's been a hell-hole. From moronic plan-o-grams to empty shelves to closed checkouts while open ones are 6-10 carts deep. RCSS is right next door, but I drive past it to go to Sobey's, or even WalMart
Paid for food and only got half placed in my trunk
Lady was nice and friendly
Very helpfull staff thx. everyone.
Friendly staff. Especially who cracked a joke on banana boy... lol
Lots of selection at good prices.
Found everything I needed ar great prices
Nice place ????
Very convenient to shop. Organized, so can save a lot of time.
It's affordable
Way better quality veggies over Walmart next door. Its just customers don't know how to get out of the way of the only door out...
I love shopping at superstore
Amazing hep and info from the Pharmacist!
were i do the majority of my groceries and they price match
Good selection of groceries and decently priced can't complain
Very hard to find an employee to help my disabled mother. Cashiers were nice however they didn't seem to follow their own policies as far as check out routines which made it confusing for the customers.
3-stars given only because it is within walking distance; Kingsway location suffers due to it's square-footage: I am forced to visit one of the other locations for in-store baked goods (sour dough etc), it does not offer the same produce (rarely-to-never has brown cremini mushrooms etc..), nor cheese selection. My preference goes to the 137 ave & 126 street location !
Affordable food and free parking. Usually little or no lineup.
The reason I love this store is because, its NOT just a grocery store, it's a "we sell everything " store! Literally!! You can buy, besides groceries, clothes, electronics, home furnishings (when available) cell phones, and other things. The "Superstore", quite literally, is a "Superstore"!
For a Canadian store I am pleased with the efforts made to supply variety for different cultures.
RCSS in Langley is one of their cleanest and we'll run store. Their pricing is the lowest in the market next to Costco as a rule and they are a Canadian company. They are continuing to expand their natural and organic offerings as well and that's exciting. The Click N Collect is a very easy service to use and you simply order online once you've selected a timeslot and then go down and have your order loaded into your car. If they are out of something they will ask if a substitute is okay. I will shop elsewhere to pick the odd thing up but use Superstore for my large shops.
Have been going there since a year and absolutely liked it. Everything's available there.
One of the nicest places in town
It's pretty good
Average superstore. Lacking lots of stuff though compared to most
Good prices and selection. What more do you want lol
Super clean store, great staff! Huge selection.
Decent large grocery store. For awhile they would not provide bags for shoppers but it appears they do now. There is a department store side as well. Good prices.
Didn't find what I was looking for.
Great selection of products. They have been getting price creep the last two years... so know your prices before shopping. You may find better pricing on "some items" at Save On which is a few blocks away. Both stores have great staff and lots of product selection.
Great guy
Less busy then west end location. How nice.
I just love shopping at Super store, everyone is helpful and friendly.
Pricey but good selection
Rotten fruits and vegetables, empty shelves. Higher prices every week. Way to go @RealCanadianSuperstore!
Decent products at decent prices.
I'm so very happy that they'll deliver my groceries out to my car when I'm there!! COVID19 FREE!!
Our comfort store...Lots of choices here International food products to Local...I usually check their 30 off items...
Great prices, quality and selection. Like the previous Loblaws that it was? And also a pleasant shopping environment, great fresh readymade meals at the back.
Bring a GPS or pay a guide. This place is yuge
Great supercenter. Go to when you want a quick bite from the deli, beats fast food any day.
Prices are good, staff is nice enough but the layout and the lighting are irritating. Despite going here often I actually spend as little time inside the building as I can.
My favourite grocery store. Love saving Optimum points. I also enjoy shopping at the Marine Drive store. Joe Fresh active wear is fabulous!
Good but alot more distancing is needed cashier are fast though
Large selection of products. Prices are fair. Staff is friendly and professional.
Good price and quality
As a mother of teenagers you need to get as much food as u can for your dollar. One of the many reasons I've been going to Superstore for over 20 yrs. is the good deals, the great product & the customer service is impeccable.
This is pretty much your standard run of the mill, cookie cutter, Canadian Tire. If you've ever shopped at Canadian Tire, you now they pretty much have everything, and this store is no exception. This Canadian Tire is one of the larger variety, so it has huge stock. One thing of interest is that this Canadian Tire has it's own gas bar and car wash. If you collect Canadian Tire money, you do get a certain amount back per litre purchased.
Large store...a lil' confusing to find certain products. But has lotsa varied selections.
They always have everything I'm looking for
Click and collect is awesome! It's very easy experience, the options of frequently purchased items is very helpful. And the customer service for pick is always amazing!
Not everthing they have have in Grande Prairie. Still lots of stuff
Cool store with, Everything, (cause it’s like a football stadium)
Great service, Staff member Michelle (S) even helped me out to the car with my purchases. That's the difference when I come to a small town. Wonderful
Clean
Ha ha ha. The Superstore has gone to forcing customers to wear covid catchers yet they have employees wandering around with masks off or halfway down their face. And don't forget, each time you go into an environment where there are lots of people, if there is bacteria and viruses, the mask will collect it every time you breath. This makes your mask a bio hazard that you have to dispose of properly and legally...... but now that's your problem ain't it.
Goods are stocked and well maintained.
Often understaffed. Recently while operating with social distancing rules, the till line ups were consolidated with an attendant directing customers to an available till. I personally felt as though Superstores solution to the social distancing congestion worked quite well compared to other grocery stores. It was very disappointing to see that once social distancing was no longer enforced, once the store gets busy in the afternoon it is back to complete chaos anywhere near the tills... Lineups at every open till going back into the lanes making it impossible just to walk through the store. It becomes difficult to even discern what line is what. Self checkout lineup is halfway to the pharmacy because with the tills inaccessible, people go into self checkout with an overflowing cart, and the inability to scan a single item on the multiple-giant-barcode scanning tills without the need to hold every single item above 4" from their head to look for the barcode first.
Lots of products to choose from. However staff seem unhappy/over worked and can get grumpy sometimes. Bagging your own things can be stressful because you need to get it bagged before the next customer collides with you. Parking lot is usually too congested and cramped. Needs a better layout to reduce traffic accidents in the lot.
Very clean store. Fairly easy to locate product. Checkout is usually quick. We love how fresh the produce is and the variety.
I buy weekly groceries from here. Inexpensive comparatively to other stores around. I feel often the staff is not friendly. Self weigh system do not work. I still recommend.
Great selection but scales weigh by kg and fruit is priced by the pound.
Lobsters and crabs don't go to a shock like other animals when being killed or boiled. They experience extreme pain much longer than other animals. It's a shame that this store sell them fro a pool just in front of me. Every time I go there I want to knock out all Superstore employees. And probably I should at some point.
it has my and its a huge store with many small spots inside like salon, eye care, and more
Tellers always on hand to attend to customers, minimum waiting time
Everything u need and more
Clean store with a great selection
Busy place to shop but it's fast to check out
This place was also very nice. I got a free turkey because I was near 300 and the cashier was very kind and helpful so I picked up a new razor blade and recieved my turkey. Superstore has better staff than Walmart. Used to work at Walmart. Never again. Lol
The experience I had with curbside pickup for groceries was great! The employee made the experience even better - thanks Dillon! He must play Tetris on the side haha - the way he packed those groceries in our car was incredible lol!
Always crazy busy, so I recommend trying to go very early on a weekday or very late at night. On the weekends they usually have every checkout counter staffed to try and control some of the crowds. Signage is easy to read, and staff are always friendly and helpful.
Super Store is a very great subliminal mindset... SUPER-large, isles run North & South + then a slightly different diagonal slant, & the entire outskirts of the shopping area is mostly the coolest meat product, deli, milk cheese etc.... thx to many staff peeps = it made my shopping easier & I do plan on returning ????
their parking lot needs alot of attention!
My favorite shopping for groceries as well as clothing, no need to hope from store to store, all in 1 place
They put out an extremely limited amount of sale items / door crashers , usually sold out after first couple hours of sale on first day . Shady sales tactic from a consumers point of view
superstore even superman would get his Groceries from here cause full good people working there
Superstore has to be the best grocery store. Some of the competitors just dont carry the stock that superstore does. I wish they had more cashiers because it doesn't take long to end up in a long line up
Loved the layout..
Decent items, prices are okay, but parking is sometimes a pain, and tough for quick visits.
good selecting customer service is lacking big time.
Great prices ... points card saves too
Make sure you are not loonieless or you will not be able to get a shopping cart. Left arm is now longer than my right from carrying an overloaded shopping basket.
Great place to shop for well-priced food. The only problem is they don't take AMEX so I have started to wander towards Save On and Coop. If you need something quick, probably not the best place to go because it's usually quite busy.
Seem to always have what u need however shopping at walmart seems to be more of a money saver
Why is there no cell phone reception in this store? And where are the baskets as opposed to the shopping carts? This store is huge which is great for selection but makes finding specific items harder at times. And despite being so big, sometimes they'll be entirely out a particular item. For example, I need 3% milk and all they had was milk that was expiring the following day. Shameful.
Clean and great products. Cashiers very friendly. Covid protocols were best compared to other stores!
It's Superstore. Pretty much the same everywhere. Except that that this one apparently has absolutely no interest in making sure that folks shopping there are safe. SO many people without masks, including one couple who were basically just looking to start a confrontation.
Typical super store. This could easily be a 5 or a 1 depending on how you like big stores. They did help me out and we're good about it and I give them points for that.
We go there due to proximity, else would never step foot there.
Great location, tons of selection and very clean.
I cannot tell a lie... Lovely Huge Place! Got a lot of produce, one stop shop! When I was there all produce I bought was FRESH. I hope it was not a one time thing. ????
I enjoy shopping at superstore, nice wide lanes, fresh looking produce and they probably have anything you could want from a grocery store. I'm from the Caribbean and they have some products from back home which I quite enjoyed. My favourite was seeing pimento peppers, beautiful and fresh just like I've gotten them back home. They just need to tweak the labelling a little bit. Those peppers come from Trinidad not Trinadad. Come on now superstore, put the proper spelling of the country they're actually from. Maybe I'm being pedantic but how would it look if a grocery chain labelled product of Canida?
When the customers start to become the queue controllers you know the management are failing. Great prices, staff try their best but this place is a punishment at peak times,avoid at all costs.
Always has what we are looking for.
I haven't shopped here for a long time Not sure why. Nice wide lanes, very nice fruit and veg, huge selection of everything. Im going to start shopping here again
Prince George, BC store. Likes: great selection. Fresh produce. Very friendly staff. Great prices.
Excellent selection, well stocked and very fresh meats and produce. Many departments for house and home shopping also. Very kind and helpful staff. Also love that they "Ad Match" to ensure those you partake, get the best prices possible. I also love PC Plus points card (joining with Shoppers Drug Mart Optimum) Best grocery store in Kitchener! Also..they sell beer here !
I didn’t take photos as such. It’s a good place. Not my first place to shop. The flip app deals pull you in to their store but then no other deals on other vegetables as such. I mainly go in there for veges but you have a variety of things to buy compared to other places .
Love the addition of click and collect. So much easier especially with kids. The parking lot can be a bit of a mad house. Best to avoid busy hours and/or park on the side or far end of the lot. Also with click collect be sure to double check order and what's received. Have had a few instances with missing items/bag of groceries.
Usually the best groceries in any town.
I love shopping at Superstore, however lately their line ups have been very busy.
You have to go very early to get good quality produce. Hard to find sometimes, and you must watch closely, I find some of the food is rotting. Good organic section though, that is what keeps me coming back.
Typically a good place to shop, they do not price gouge you like wholefoods or thriftys. The parking lot has become quite crowded in the last few years however, and carts are constantly backing up and turning two way parking into one way. The interrupt of the store is usually clean and well stocked, rarely running out of product, and the department stickers are very helpful in finding what you need if you can not find it yourself.
I only do grocery pickup. They are always efficient and pick high quality food. I wish they would pay a little more attention to the way they pack the food into the bags. Aka the bananas not go with heavy thing that will bruise them or the bread ect! Other than that amazing service!
Every year I like shopping here less and less. Too many people not aware of their space. Will happily pay 10% more to shop somewhere more comfortable.
They call it a superstar but it is technically slim store and the Miss needed store and that out of that store you get my drift everything that I needed when I walked in there to either didn't have it where they won't be getting any for the next year unbelievable simple things as a moisturizer hair product and a pair of winter gloves they didn't have so three strikes you're out
I like this store very much and the staffs are also excellent. But here I give the number one for just one reason, which I think is very important and maybe it has a thought. I went there with my husband yesterday, and since my husband had a problem, we went to the pharmacy and wanted to consult someone. But the one who worked there was a lady who was very bad and I do not think she had any information, and I really do not know the place, like superstore, why should have such this worker? And I was really disappointed with that poor information and bad encounter !!!!! Anyway, after that, we went to the Shappers drug mart and the guy gave us a great help and thanks for that.
It's a big store. Electronics section keeps getting worse. Usually out of sale items store wide. A little filthy sometimes. Busy. Not a bad store if it's close by, but better ones out there.
It's not that I question myself about why I continue to go there it's because I do continue to go there and expect a change food is very cheap I have to admit but the quality is extremely cheap I would rather spend the $0.50 more for a head of broccoli then save the $0.50 and have to throw the majority of it out because of the ripening dot-dot-dot will it be back most likely because I'll need something while I'm in that area but will they go out of my way he'll know!!!! :-)
Inflated prices, empty shelves, expired foods, and 5-10 anti-maskers at any given time. When the bad outweighs the good, it's time to move on.
The produce and food quality is fine, but it under-performs other RCSS locations in overall quality. Customers almost always need to search the parking lots for a shopping cart. No one seems to reshelve items incorrectly placed by other shoppers. :-/
I like their sleepy wear But unfortunately, whenever I go there's only small or extra large and above-average left. No medium or large The rest of the story's good but I just go for my PJ.
Laid out like a value store but only a few things are a value then limited
Quality better than competitors with good price tags.
Huge grocery store with pretty much everything you'd ever want, including beer and wine. Produce selection is pretty good but the quality often suffers, especially on weekends' evenings.
most of the staff is rude, except the lady's at the customer service desk. also rude customer. It made me mad when I saw some employees fat shame some women. I was disgusted. this will definitely be the last store on my list, to shop at.
Great selection. Staff is ok.
Insane. Chaotic. Ridiculous. No social distancing measures in place. Many staff members were rude. A couple were good. General chaos
Great place to go for groceries
Super busy. I think the store is over capacity. People can't follow simple floor directions. Masks required. Sanitize the pin pad after use.
Great variety, good pricing and special offers.
I bought 2 loaves of pumpernickel bread this morning. Hey, we are used to good pumpernickel bread from other bakeries . All I have to say is this was the worst bread that we ever put into our mouths; surely you can find a decent bakery in Winnipeg. We tried to feed it to our dogs . one sniff and they walked away . tried toasting it and feed it to a wild rabbit but he too would have no part of this mess of tasteless dough. I guess the garbage will be where this mess will end up . Hey it only cost $4.00
The Filipino cashier was amazing and persistent (it was the second time she offered me to apply for the credit card). She was very friendly!
We’ve shopped here for years and have always seen it as the best grocery store in Red Deer. Can’t beat their prices and Pc points program. Employees are always friendly and helpful, and we always get everything we need.
Very organized and safe during co vid they move you through the check out fast no lineups.
Best grocery prices of any chain.
Great staff fair prices n very clean
The superstore is well maintained, good staff, and most items are priced fair. Because this is only superstore for Victoria, Langford, and nearby areas, it can really crowded. Line up can be long due to Covid procedures.
This is a place to buy all your groceries and household needs, affordable and reliable. I have had lots of good days here, a few bad shopping stories but I still give them 5 *****...
Great place to shop.
It was a great experience. I got a free gift.
Everything in store. The only negative are the roasts. Poor selection and roasts tend to be tough
Good selection and lots of parking. Would be nice if they opened one closer to Victoria
Fab staff and always fast, friendly service. Just changed to their pharmacy and couldn't be happier; drive through is awesome. Never had a problem with any department; even the gas station has the best prices at most times!
Great store!! Lots of fooooood to choooose frooom
Cheap and fresh items available
Grocery shopping like a mother. Hate that the minimum purchase went up for the free gift from 250 to 300. Basically hate grocery shopping but I've got it down to a science.
It's a superstore. It has superstore things. 'nuff said
I love this supermarket however i havent gone since we found out they blocked the internet so we cant price match. It has happened on many occasions where we cant access the internet. My husband and I found out from a worker that they block the internet.
Good parking happy staff great food and good pricing.
You'll find everything you need unless it's out of stock. Parking is not covered so bring an umbrella when it's raining. There's also occasional bum roaming around asking to return the cart for you. In return, you give away your loonie from the cart.
I love the staff but I find the layout of the store to be awkward
Despite there being a pandemic the store was well stocked and organized. Only letting in a few shoppers at a time which actually makes shopping more enjoyable once you are inside.
Why you no have a basket? Sometimes a giant shopping cart is not necessary. Please offer handheld baskets like a normal grocery store. Thanks :)
You guys definitely don't care about your customers. I used to shop at superstore all the time and you guys definitely went downhill. I used to grab your jalepeno garlic bread but never see it anymore, even your staff roll their eyes when I ask. Your self checkout staff need to pay attention as I noticed multiple people stealing and not helping out. My last visit will be my last as I'll be going to save on foods for now on.
This is honestly a pretty great place! It's like a better version of Wal-Mart. Big place, clean, good selection, and quality enough stuff.
Great have a broken leg thay had a ride for me Cruzed up every ile
Not doing a good job AT ALL enforcing COVID restrictions. So dirty and gross in there. So many people walking around with no masks on top of it all, and super overcrowded. Disappointed.
(Translated) MAGA2020 (Original) MAGA2020
the fish section's fish is completely went bad and there is dead crab and lobster in the tank.
Every month or two I compare prices for all grocery stires in twon, and Superstore always comes on top with Wakmart. However, their points program makes them the champion.
So today I was getting the middle finger from the girl who helps w the self check out cause I got a little snappy at her cause she walked by me twice when the help button was going off. So I asked her to stop so she didn't. I complained to the girl at the customer service desk who the other girl was busy talking to and she told me it was ok to give me the finger . I told her I worked in the custumer service industry and I know what that means and id like to talk to her mananager. And once again the head manager told me it was ok to do this to their customers . just incase you wanted yo know
The self checkout is the greatest invention since immigrant workers who don't pay attention!!!!
Very nice store with lots of variety. The staff I are very Friendly.
You can buy everything you can imagine. Grocery, clothes, medicine and cosmetics,
Huge...
Good house good products the layout is familiar and the checkouts are open
One of the better superstores I have been to. clean , stocked shelves, friendly staff, if you are driving through a great place to restock
Store is very large, fairly clean, but hard to navigate. When I went there to buy a Christmas tree there was no associate outside so I had to go in the store and find someone that could put through my purchase. UPC was not easily available to expedite the sale. Took about 10 minutes to find the correct UPC. Could have taken a tree and loaded it without anyone knowing.
The rating here is for the pharmacy. The only time we get great service is when one particular female employee is working. The other staff are really not interested in customer service or have any idea as to what that means. One morning I waited 1:2 hour for the pharmacist to open and when she did show up she didn't even apologize. She laughed it off and mentioned that at least I was inside and not standing outside waiting in the rainy weather.
Big and great variety. Bakery and produce look great, meat is not the best. Other then that best place to shop for groceries.
This place is huge. I can't believe I've lived here this long and didn't find it before. Pharmacy, clothing store, grocery store everything you need in one spot. I think they built it to compete with the Walmart super stores. The best part is you can find all your presents Choice products here as well.
I waited 30 minutes in an attempt to buy crab. After speaking to multiple managers it still never happened. I guess they must be just for show since no one will help you . An absolutely remarkably poor experience . I will NEVER return here . Hire staff that give even the slightest care in the world and this may have been avoided .
Store has improved its look though now it looks like Walmart. The products are still of questionable quality and prices too high for the quality.
Can find what we're looking for 99%of the time. Wide selection of foods.
This place is a fat guys dream ha ha
Really good selection here. Often busy though
Service price & value
Great prices on food, plus they have a Flashfood app to reduce food waste and provide discounted items.
Decent sales dont usually have to wait in line to check out friendly staff
They have much variety in products. Excellent prices.
Everything in here was totally amazing
Overall they're very professional there and usually have friendly staff ready to assist you with products available very efficient overall and they price match!!
Giving this a 5 star rating because of the customer service experience, I'd just come here to chill out with the kid in the red. I was looking for an item, he helped me out even though he clocked out a while ago. Really nice dude!
Went in to upgrade my cellphone plan and get new phones they were very helpful and knowledgeable
It's a pretty big store, lots of free parking. It's also close to a lot of other stores and there's a mall just down the street as well so you can get majority of your chores completed in a small area. It's very clean inside, lots of clearance items in the Joe fresh clothing area as most Superstores generally have. The produce was pretty fresh for the most part, the only things that didn't look great were the things that are not in season. The people who work there are very friendly, I got hellos and compliments on my jacket while I was in there. Their natural foods section is a pretty good size. Lots of beautiful, fresh and brightly colored flowers. Lots of checkout tills as well. The lighting in the store is great!
As always very good place for one stop shopping. always fresh vegetables, and fruits of all the choices are available. well maintained place.
I like shopping there but I don't like when people come too.knock on car ask for money and I talked to the security Man just walk away
Not everyday you find an employee who goes above and beyond. I was in a hurry today and I asked a younger gentleman stocking the shelves where my groceries were. He knew immediately where they were and directed me to them. Made my experience much easier! Thank you to all the staff working here. Keep it up!
Luv shopping here
I used to love to shop here. But when covid hit, total chaos broke out. They do not have any arrows and no systems for the aisles. People are all over the place not social distaining. When I reached the checkouts, there was no order what so ever. There was one long line that a lot of people assumed that was the main line. After looking more, that was the line for only one of the cash registers. There were lines that were empty, and people had time lost that they couldve saved in another line up. When I walked up to the cash register, i was rudely told to stand back. Yet the register next to me, an old lady did the same thing as me and didnt get told anything. I started to unload and a family didnt get told to stand back either. Their children were wandering from the front of the register to the back, and yet didnt get told anything. Superstore has changed nothing since the start of covid-19. Plexy glass shields for the registers are the only difference. But why have them if you cant even manage spacing for other people. Then stack all of this when its busy and you get a definition of a nightmare. Superstore needs to better manage their checkouts.
Need to do better with their shopping carts especially during winter. Shopping carts are always nowhere to be found. Thanks ????
Clean facility. Broad selection. Friendly staff.
Good prices, needs more open tills
It's a Superstore. Not much else to it. Staff could use a bit more personality, hut that's if I'm being really picky
Cheap prices, good quality. I recommend this for everyday shopping.
Great place where you can do your groceries.
It is becoming increasingly inconvenient and aggravating to visit this grocery store. I come here often after work on a time crunch needing ingredients for dinner and am forced to carry my groceries around like an idiot in my hands. Today I dropped a whole bunch on the ground--that's fun. My alternative is to grab a cart which holds 20x more than I need and then to engage in endless traffic jams. GET MORE BASKETS. If our discount neighbourhood grocery stores can afford it, so can you! This is the overhead of doing business and the reason why any of us frequent non-discount stores. We want convenience and quality, and this location seems to be less and less interested in offering either of these things.
Superstore is always been my favorite grocery store. My last visit was a little rude with a customer taking too long with her groceries The nice cashier did 2 price checks and after that the customer wanted the cashier to ring her grocery again because her bill didnt seem right. I looked at the lady and told her please lady can you take your bill to customer service. Might as well told the nice cashier she doesnt know how to do her job. The nice cashier told her the same can you take it to customer service A manager then dealt with her. Thankyou superstore manager.
Well organized good prices
They have some items other stores don't! It's always very clean and organized!
Usually value brand grocery stores are drab and gloomy and filled with weirdos. Real Canadian Superstore has the prices with quality in a nice environment
Very clean, great variety. Average prices. Usually good sales, best meat
I have not gone for the Wednesday 8 dollar special for months. Came in today, still 8 bucks and as good a deal as ever. Safety seems adequate.
Cool to visits and see it. Like it!!
Full as usual and lots of good deals
tough to give a glowing review during covid-19 but the place ran like a well oiled machine. I found it clean, good prices, excellent sellection, just busy but we already know that right. woop-woop
This is a busy store. It's definitely not great for quick shopping trips. You will however, find absolutely everything you are looking for! I do love that they have a large Joe Fresh store in the middle of the store!
Good price and friendly staffs
Click & Collect was very busy...had to wait over 20 minutes for a spot BUT staff were very apologetic and friendly. Would not recommend Friday 4-5 pick-up unless you are patient and don't mind a bit of a wait. No issues with the order itself.
Lots of great choices and prices.
Lots of room, lots of staff stocking the shelves and great assortment of national and international inventory.
It's not a bad store. Selection is good. If you get to the store early enough, produce and bread is fresh. I like the layout of the store. My biggest complaint would be the seafood section. The staff in this area can be quite rude.
Great selection, clean, well lit.
Huge store with a good selection of everything from Produce to Clothes and Pharmacy, even a wine! The Optimum Points are awesome and make for great savings each month.
Busy place, lots of little shops in the entrance. Have to drive around the block to head back to the highway for the bridge.
Love this store.great deals always Wish there was one closer to me
Good selection , could use a larger world food isle , doing their best to get you through the check outs ,5 stars to the crier the woman on duty when I was here was very professional and helpful
In &out No problem great staff lots stuff to choose from. Big isle. Move around great parking cant beat it
Today i come to superstore Prince of wales Regina SK at 7. 55 PM. But unfortunately entrance door was closed. Can any one tell me the working hours.
Good value on staple products, staff don't seem as enthusiastic/happy as other grocery stores I frequent. I try to avoid the self-serve lane to help the cashiers retain their jobs, and to let them know that I appreciate them.
There are better places to get groceries. This place is always overcrowded, some of their produce can only be bought in bulk, and they make you bag your own groceries. It is worth going there for the no tax events for electronics though. Their credit card also has a decent points program.
Best grocery store in Cranbrook.
went shopping today saw table cloth big sign on clearance spent 20 minutes at cash while someone tried to find this large display i took photos but unfortunately can't post i was then told i had wrong product when clearly I didn't showed photo I was exhausted at the commotion they said as a customer service they would give me that price but I clearly had it wrong OMG I have no words for the smart mother condescending manager
I got caught shoplifting at this place when I was down in the bad part of my lwfe
Everything is great about this place when it comes to price. I've only had a couple bad experiences with online ordering, where they didn't pick the item I ordered with a good expiry date, and in fact, was already expired, when I placed a same day order, twice. They apologized the first time, and the second time the employee said she would tell the manager, so I hope this will be my only, and last, complaint.
Good place for groceries. Customer assistants are available with great service
Good food, fresh, and overall the store is very clean.
Nice and convenient
I find what I'm usually looking for, but the staff other than the cashiers are non existent. Are they openly avoiding customers?
Good variety but a bit pricey compared to other groceries chain
Local large box store. Nothing to complain. Readily available stocks. Just getting too busy here. More and more people coming.
Friendly prompt service
Great selection of products at reasonable prices (lower than at the upscale Loblaws but higher than at the budget-level No Frills, all three brands being owned by the same parent company). The store is huge, clean, bright and well laid-out.
Great selection and friendly staff.
Went into the store Friday morning to pick up instore made buns and found the all 3 or 4 days old with mould on some of the packs. Reported it to the service/information booth they said they would look into it. Went back Saturday lunch time and yep you guessed it the same buns where still there but with a smell this time. Again told the store about the problem. I've been shopping at this location since the mid 80s and have never seen anything in the before this year no the first time.
Very nice store. Staff make the store.
Busy at times. Fast in and out.
Well stocked and love the quick checkouts
Great savings best prices in town
"Masks are mandatory" but the security lets in anyone with out a mask. One star just because the security they have do not do their jobs. Other than that, everything is pretty clean, prices are good besides the meat. Buy your meat anywhere else. Staff are usually helpful unless you go to self check out. In case good luck.
Worst grocery store in the city! Reason 1) ridiculous cash register lineups Reason 2) cell reception!!!! There is none! You guys need to start giving free wifi. I need internet access while I grocery shop. I avoid your store just for that reason.
Must have gone on a stock shelves day cause they didn't have half of what I needed .
Best prices in town.
Love this store, when I visit Peterborough it is my go to place for all my groceries.
Great grocery store: obviously you cant get everything you need from one store.
Couldn't get all I wanted but it's the holiday season so they run out of stuff all the time. Their prices are good when they have the stuff you need. I just went to a competitor down the road and they had everything I needed so it's all fine.
Good but always busy
They got everything you need. Best store to accumulate points and be surprised sometimes that you have enough to pay for your grocery. Love to shop here.
Used to love superstore. I still do some shopping here but I really wish they tried harder with their produce. Always seems to be moldy.
Always good in veggies and dairy products. Every week they have a deal with your purchase, don't forget to check store flyers.
Sometimes the Staff can Greatly Lower the Standards of a Good Place...
Everything in stock....very quick checkouts in morning
Giant grocery store with good selection. Prices are a bit higher than other places, but the selection makes it worth while. Avoid the pharmacy here though, I've had several problems communicating my needs with the staff who seem to get confused easily.
I absolutely love that I can order online and pick up my groceries!! The products are almost always fresh, of great quality and available. The optimum points are a wonderful way to earn free products! However, as someone with a disability I sometimes cannot drive. It's quite frustrating that the instacart delivery prices are so much more than the instore prices. Many with disabilities have a reduced income and the benefit of having groceries delivered is taken away by the prohibitive cost.
We exchanged turkeys ???? without any guff. Big, bright and clean store with a huge variety of products. It's our regular place for the bi-weekly groceries. Mostly friendly staff and all the renovations turned out to be worth putting up with the confusing process.
You can find anything here. From patio furniture to grocery, organic to special allergies food all would be here.
It really was a life-changing experience. I would highly recommend you experience it for yourself.
Great service and friendly people love it
You can order online and pick it up... I don't have to dodge people in the aisles for broccoli.
It's a grocery store, so you likely know what to expect. Produce is good, meat is good quality -- not butcher quality, but acceptable. They have some nice ancillary shopping options as well -- housewares, kitchen supplies, some clothing. So although it's not a department store, it's a good place for a one-stop shopping experience when you need some essentials. Prices are fairly good and there's a lot of product and choice available.
Always have a great selection of product.
Ordered click and collect but the delivery to my car was 20 minutes late and when the guy put the food in the car half of it wasn't bagged.
Ilse can make some feel closterphobic. But they are a great alternative to Walmart
Clean and tidy, restrooms as well. Decent wine selection inside the store as well on general merchandise
It was a little pricey but it has everything you need and it is just a good grocery store. I would recommend.
like the supply as most is stocked well. do not like that when you are ready to check out their lineups are large often causing people to stand backed up walkway with many walking past you constantly. not good thinking during an on going pandemic.
Worst grocery store in the region. High prices, masquerades as low. Beyond 2 or 3, the worst cashiers, seem to have more managers than staff most times. Sale items consistently out of stock. I only go there for sale items and their beer selection, whic is quite good.
Best time to shop is early in the morning, it's empty and organized!
Always find what is needed
We use the click and collect option once a week. Generally when we get home we find that we are missing items we were charged for. Or substitutions were made that we did not agree too. Usually we deal with the manager Eric. He has promised refunds and gift cards everything that we never seem to receive. We dont live in town so its not ideal to drive back in town with the gas prices the way they are. When we have an issue we would prefer to deal with a manager that isn't snooty or makes false promises.
Very helpful, friendly staff
I'm a big decore nut! I have a serious addiction to getting new & different decor for my daughter's room and kitchen wear!!! And the superstore has some of my favorite decor and kitchen wear options like ills spend 45 minutes alone trying to decide what mugs I'm going to get and trying really hard to limit myself to 4 mugs max lol
There is lots of parking available and the produce selection is wonderful. Good prices and very good value for your time.
Always great experience. This location has less on Indian Asian stuff as I figured it depends on location to location.
The store is always clean, organized, and stocked. Great deals. The staff are friendly, personable, and quick. More than once I've had a Cashier price match items for me that I wasn't aware were on sale elsewhere. It may be small, but 12 cents can go a long way! The only issue I have, and why I chose to review 4/5 and not 5/5 is that the Pharmacy is often slow, unorganized, and the staff seem unfamiliar with many processes. I've spent a lot of time waiting for staff to locate prescriptions, process coverage, and for the Pharmacist to explain new medications. With that said, they are all very friendly, and willing to help when time permits.
I have always enjoyed superstore but recently they got a new anti theft system and it has gone off erroneously twice on me in two weeks. Shopping efficiently and then using the shelf checkout appears to lend to having the loud blaring alarm …
Eazy to find
Nice and clean.
I find it the best place for my grocery shopping. I can find most everything at a good price.
Was here in a outside professional capacity, a manager, tall older fellow was rather rude to me despite completing my duties early, and in a professional manner. If this is how he treats outside professional engagements I would hate to see how he treats his actual employees.
Prices are better than save on. There is a very large selection of products. The staff aren't usually the most helpful though.
Clean, well stocked, amazing staff are courteous, helpful, and keeping us safe doing their due diligence during this awful time. Love this store at oxford eat at Gamage, they are the best in the city, by far!
Find the pricing to be a bit better here then anywhere else in town.
The prices are very affordable and the product options are abundant. I like their black label products, have yet to be disappointed by one. I am not a fan of some elements of the shopping experience however. You need to bring a loonie to get a shopping cart which can be annoying if you forget. I get the need for this however since those carts would likely disappear if one didn't pay to use them. So remember a loonie when shopping here. I have never been a fan of bagging my own groceries. I understand the idea that it reduces costs but when I have two kids with me and need to bag a cart full of groceries it is a very frustrating experience. There have been times where an employee helped and that was greatly appreciated. I'd say this is the biggest deciding factor for me shopping there. If I have kids with me then I don't bother and go elsewhere. That said, they have a ton of products at great prices so it's worth checking out for your shopping needs. Recommend.
Good save
Good chicken, but avoid the bread because it's unusually pricey
Good prices
Literally everything you could ever want!
Great for all your cooking needs but small asian section
Great superstore. Has everything you may need.
Reasonable prices and large selection of food and home products. Staff is hard to find if you need help with something. Overall it is a large and clean store. The operating hours are convenient since they are open so late and the prices are reasonable. Added benefit is the PC optimum rewards program which allows you to gain points that combine with points you gain from Shoppers Drug Mart.
They have the best sushi in Peterborough made In store fresh every morning.
I love this place especially when its not busy! Always so much of a variety a pretty much everything you need!
Competitive prices, ample selection. Usually busy. Friday nights seem to be less busy.
Flashfood pickup took a little longer than expected due to only one associate at the counter. As the service becomes more popular, you'll need more help to handle the ramp up.
This is by far the cheapest grocery store in Grand Prairie if you don't want to spend a whole lot and still end up with a bunch of groceries come here plus you can collect your points and if you spend over $200 do you usually get free stuff like bowls spatulas utensils don't eat the free cheese
We love shopping there for great deals
Great place to shop... they have housing, beauty and bath, nice produce, many choices in food. Definitely a one stop shop for everything you need for your house!
As good as a grocery store usually is. Comparable to Safeway and Sobey's
They usually have good prices on canned or packaged goods, especially store brands. Also, often very good prices on breakfast cereals. Meat Department has a good selection but the prices are not that great most of the time. Bakery doesn't have as much selection as you would expect from a store this size. Dairy and juice have good selection and some good prices especially if you buy multiples of an item. Weekdays are usually not too busy and the shelves are well stocked but weekends, especially Sundays, are usually pretty busy with long waits at the checkouts and some empty shelves especially in milk and juice.
The selection isn't bad, but nowhere near as good as other Superstores I've been to in other cities. The prices are pretty good compared to other stores in the area, but are of course undercut for some items. Consistency of products being in stock is a bit hit and miss as well.
Perfect for the budget to save. Cheaper price.
Very fresh produce. Hardly any line.
Good place to buy things, the staff are friendly.
Different product selection good variety of meats and cheeses. Good to go at off times when it's not very busy. Also you'll need a loonie for a cart. Steakon is really thick bacon a force to be reckoned with.
Got the cheapest wild blueberry prices
They need to work on keeping selves are well stocked.
This place is nice, but so expensive.
Small parking area for a store that size. Way too small.
Parking lot full of holes
Always well stocked and clean, great prices, plenty of cashiers and self checkouts available.
It agood to getting your grocery from in town
Good store with lots to provide.
Great staff and they are keeping their store clean, staff is always ready to help
Nice big store lots of selection. Great prices. Friendly staff.
Lots of selection at a great price but the place looks grim and needs a reno/clean
Mini watermelon. Not sweet..avoid. Otherwise fruit and veggies fresh
It's a easier shop then cost-co. With reasonable deals.
I appreciate the awesome kind nature of the staff i expirience a large majority of the time shopping here! I am thankfull that the Real Canadian Superstore welcomes and values ALL of their customers that choose them to shop from to provide resonably priced to greatly affordable meals for their families big and small young and old. Thankyou REAL CANADIAN SUPERSTORE!
Great products, great prices.
You can find what ever you want in this giant store.
It's a big box place. There's a list of things I usually get here. The steaks are cut a little thicker than other supermarkets. It can be very crowded on weekends, so try to get there early.
Nice, clean, well maintained. Reasonable prices.
They have pretty Wreaths & Christmas Greens this year.
Generally unhelpful staff. However, excellent pharmacy staff.
So that's what a real grocery store is supposed to look like. 4/5 because no electronics area(i didn't look very hard)... if there is one then ill change to 5/5.
Clean quiet ok
I have used the grocery pick up a few times which is a great convenience!! Until they forget a few of your items and don't tell you!!! Very disheartening when you're trying to run a small business and you don't have the food you need to fill in order!! Worst yet I live out of town and that's why I use the service to be more convenient unfortunately it hasn't been convenient at all. Had to wait 35 minutes last time I was there to pick up food. I'm hoping they can work these bugs out because it is a convenience to a person that is busy as I am ????
Organized, polite people, good parking, clean and good prices
A good back up for what you need. Limited options but good none the less.
Won't go anywhere else for buying groceries. Fresh and high quality food, fruits and vegetables. Love their Wednesday deli specials. Prices are amazingly good. Plenty of parking space.
This is my favorite superstore super center to visit. It's clean, and they have pretty much anything and everything here
Its alright if your new to the town or just moved or this store is new to you I recommend going somewhere else it is hard to find what you want and the service is not that helpful half of the time they don't know where they are going
Food quality is pretty good and they have more than one organic aisle, including a freezer one, with many gluten free and Vegan options. That is mainly why I shop there. They also have a lot of items in bulk (heavy duty large sacks of rice and flour for instance) and comparible in price to other big stores. They have a household/home area with some great decorative and designer items, as well as toys and arts and craft supplies for kids, cosmetics, an entire clothing section for the whole family, a pharmacy as well as electronic items.
Always find anything I need for common and rare foods alike, and the clothes and assorted items are good quality.
Always clean store, fresh food and ready to help workers. And probably the best points program in Canada.
Great location, doesn't get super busy like the other stores. Always find what I need.
This store is handling COVID procedures extremely poorly. They aren’t regulating volume of customers at a time, many customers are shopping without masks, they have not organized the flow of traffic to allow for physical distancing.
Great selection tion and prices
It's a huge Canadian grocery and home essentials store chain. They also promote Simpli Financial Services in this facility. A good place better than WalMart to go for daily essentials including cell phone plans. Has washrooms, wheelchair compatible at parking and inside store. Products been priced fairly competitive. Good collection of frozen seafood, fair collection of international food.
Good place to shop...Can get a variety of things..from A to Z... Update..it was a good experience.. Staff Janet on cash good job...
Good price, good products but not the best place for fresh vegetables specially with small amount.
Lots of selections for food fruits and meats
Has most of what we want with decent prices
Staff are great! Prices are very affordable. Getting PC Optimum points and free item is excellent! Love shopping here.
This store has everything you would need!
I dislike Superstore all most as much as I dislike Walmart. The store layout is confusing and frustrating. The last time I went to Superstore I was shocked to get a cashier who was happy and polite. Usually I get some grumpy "Karen" who begrudgingly checks me through while giving me the stink eye the whole time. The only reason I gave two stars instead of one is the bread. The bakery bread is very good.
I like that there is international food here. There are Asian and Middle Eastern food ingredients.
Amazing deals on baby needs. Meat selection is plentiful. Wine and Cider available for your convenience. Optimum Points! Free stuff when you spend $250-$300
I will only shop at Superstore. Prices are amazing and staff are great ????❤ Highly recommend shopping here ????
Good place for grocery and one can find easily everything and also staff is very helpful and polite and happy to help their customers.
Good produce. Prices are stupid since the reno in early 2017 - you say "oh thats an ok price" but when you look closer the price is higher if you only buy 1 item. Screw you Galen Weston.
Pharmacy has taken a sharp decline in service! Like these girls get paid to just sit there, i stood at the pick up window line ever growing behind me and these 2 girls just sat at the incoming prescription side the entire time? What were you doing? No one even came up to get something filled? It wasnt till another girl came out of the back was the pick up line dealt with. The only reason i go to superstore is because my medicine is there but now I can just go to walmart less waste of space employees
It'll do but very annoying by those who don't know how to drive???? a vehicle????, I thought most vehicles today came with those red blinking things from the rear end of a vehicle when making a left or right turn????.
Decent selection of products. Produce is good. Bakery's not that great. Shelves could get restocked quicker. Decent prices. Probably the cheapest grocery store in the area. Take the 12 to get there by transit.
Our go-to grocery store for the convenience factor and the points. Friendly cashiers. My only complaint is the washrooms are absolutely disgusting and when I told customer service once that BLOOD was smeared all over all of the toilet seats, they laughed at me and did nothing.
Would not price match Walmart advertised price on rib steak.... Had to drive to Walmart to get steaks.... better-looking steak at Walmart anyway.
I really like the pricing and selections at this store and it is one of the biggest ones in town. I live across town and make the trip on a regular bases.
Great store
Large Superstore with lots of parking lots of selection close to other amenities with long shopping hours.
Store is big, well organized and has a lot of products and fresh groceries. Good place for getting good quality items and has a nice and helpful customer service and staff members. To summarize, it's an upgraded walmart
Has lots of non-grocery convenience items (incl. Joe fresh stuff). Produce is up and down, organic items are decent, decent dairy, large but not my favorite bakery zone, somewhat confusing dry goods and import foods. Has a liquor zone that seems reasonable for an in-store.
Awesome The person behind the till was friendly and wasn't busy lineups
Good variety but bit costly than the competitors
Clean and tidy arragement. Sometimes get no tax events!!
Clean store
Saturday mornings are a good time to shop at Superstore because all cashier lanes are open on Saturday, and hardly anyone shops in the morning on the weekend ???? Therefore, it's usually a good experience. Also, their Click and Collect service is really good, you can order ahead of time and the produce that they choose for you is usually good quality.
Horrible.. no parking and no carts inside the building.. we went back home
Good sales and prices.
Good place to buy groceries. Good costumer service. Everything is always clean and organized. I like their produce section.
First time I've ever used the PC Express program, the online ordering process was convenient and easy to understand. When I arrived at the store to pickup my order, things were less straightforward. There is little signage for the area where you pickup your online orders, making the experience a little confusing at first. They hadn't processed my credit card when I arrived, so I was forced to pay AGAIN in the parking lot. My items were fairly quickly loaded into my vehicle by an employee and I left. When I arrived home I double checked my items; the produce I ordered was in good conditionrcondition, but some items were not included (I was not charged for these missing items), however, I had been charged double for one item! I called the store to be reimbursed for this mistake, and spent what felt like an eternity trying to explain this seemingly simple mistake to the customer service rep on the phone. She was unable to find a PAPER COPY of my order; they allegedly do not have this information stored electronically! It was completely unbelievable to me that they would only have paper copies of customer orders placed online. The customer service rep was also completely illiterate, as she was unable to spell my name despite me slowly spelling out my name 3 times. Arthur isn't a difficult name to spell, there was even a PBS program of the same name. Anyways; unable to find a paper copy of my order, the rep was eventually able to take down my information and I was told I would be contacted once the copy of my order was located. I doubt I will ever hear from them again.
The best part of shopping here is the selection. The cashiers are good but the rest of the customer service experience is lacking. Cashier called for a price check 3x to get an employee who not only underminded but gave her a dirty look, then proceeded take 18 minutes to find the item. Total of 28 minutes waiting.
Quick and fast. Not to crowded.
Regularly shop in store and for grocery pick up. Have had consistently good service in both instances. The selection and service is why I shop here. The pharmacy is handy, the household selection is good and Joe Fresh brand for everyday apparel is also nice. I paid much less for lightbulbs here than I did at a competitor.
Staff directed me to faster till. I needed to get my gift card from my truck and staff watched my buggy. Thank you
Good, big supermarket
great grocery store. very clean. wished they helped with bagging though
This is my usual Superstore. Usually produce on Sundays so I wouldn't recommend going then. The cashiers are always super friendly which is nice. They don't seem to care too much about covid-19 more. But I still go here because it's close to my house
Huge selection, good prices and good service.
Best store in camloops
Some old dudes are rude but over all good customer service, quality items. My grocery always from super store...
Friendly staff everywhere, but the store is more vast than Canadian angst. The prices are relatively fantastic if you can look past the crowds and occasional panic shoppers.
Produce section and natural section well stocked. Store clerks are normally helpful. Happy to see that masks are optional for both employees and shoppers No line ups at the door which is a plus
Literally went in just to use the toilet. Said toilet was adequate.
Has everything you need! Store is organized most of the times and clean as well! Their rewards are great!
Expensive, but god service and close late
Good selection of fresh produce. Can be very busy. Best time to shop is early in morning or later in the evening
Love this store! It is so large and they literally have everything but the kitchen sink here. I am a die-hard price matcher and coupon user and the staff are always patient with me during checkout. The store itself is out of my normal shopping area, but worth the drive for selection, prices and customer service.
It was ok. Always has a smell.
Clean and cashier was friendly
Large variety of options and has nearly everything you need. Overall great place.
Best produce selection in town! Love the bulk they carry and also has very helpful staff
Wish they would stop moving things around so much. Store seems disjointed in terms of organizing products.
Click n collect order was exact, i was a bit early and others before me, but still had little wait time.
Some good deals . clean and friendly staff
sushi is wonderful lots of vegan products ny go to place ????
The prices are great, the selection is awesome and they have every kind of food you can think of. I like it when all the tills are open and you don't have to wait in huge lineups.
Great store with awesome price.if you spend over 250$ you get a gift????????????
Definitely one of my favourite stores. There's so much options, and fun specialty products. It can get a bit pricey here, but the customer service and clean and organized environment make it more worth it.
They all are about the same. Produce is often OK but not always. Tends to always be a wait at the till and self check out has a line up because no one is around to help customers. It will likely have everything you need otherwise.
Staff does help customers and remembered treat them like you would like to be treat will make your shopping experience, a good once.
Nice store but too big - takes too long to find things.
Pretty good with their online ordering and pickup. I pickup every week and they always are missing something in my order but substitute with another. The guy Reece is usually working and he's super nice and makes sure you get everything you ordered. Definitely cheaper than save on foods but the meat and produce just doesn't compare to save on.
Busy store. Underground parking has fairly low ceilings.
Clean and light shopping floor. Shopping environment is comfortable. Employees are pretty nice, friendly, helpful, and professional. Check out speed is ok, need to wait for a bit. Self check out available. Credit cards accepted. Free parking lot available, but space is a bit crowded.
No 1 for all your shopping groceries time. Staff are great
I don't understand why this store post up a sign for face mask mandatory but not enforced.
One of the best store. The quality products in affordable price. Weekly new offers and friendly staff. Best customer service. I highly recommend to every one. Thank you real Canadian super store.
Good choice of products. Friendly service. Quick checkout.
Generally great prices.
Selection is always good and pricing is great but when it comes to bagging and leaving you kind of feel like cattle being pushed and herded. Need to at least have better bagging stations if we have to do it all ourselves.
Nice, clean, well stocked store.
best place in fort mac to buy your groceries. best prices huge selection friendly staff and clean building.
Funny~! They do NOT enforce Face Mask while they say Face Maks is Mandatory!
The good: -Good selection -Decent prices The bad: -Still need a dollar to get a buggy -You have to bag your own groceries
Always so very busy....
Variety of products. Good customer service.
Great variety of products, prices and sensible rewards program.
They force you to wear a mask to enter but none of the employees wear masks. The staff also prefer to stand around chatting with each other rather than helping customers.
Has everything I need
A great selection of produce. You can find everything here (except wine)
It's great, you can buy almost anything you need for school, work and electronics.
Continuously stock old produce, sometimes expired frozen products, often have the highest prices in town. Not recommended at all.
Love the click and collect. The only reason it's not getting 5 stars. Commen to have out of stock items.
They have gotten better management is rude but other wise its good
Based on this one experience shopping here today I would give 0 stars if I could. But 1 star it will have to be. I came here today to buy some groceries and it was not a pleasant experience. I got what I needed and waited patiently in line until it was my turn next to pay at the cashier. When my turn came and I walked up to the cashier she rudely said to me "uhh theres a lineup behind you" and refused to allow me to use that line. Feeling embarrassed I had to re-enter a different line for a different cashier. I was very upset at that moment but didn't want to make a scene so I held it in and decided to leave this review instead. I am not sure why the cashier acted the way she did but I did nothing wrong , but needless to say I will not be coming to this superstore location again.
Very popular for grocery shopping. Just zero for customer service experience at desk specially when conducted by old owls.
Great produce, selection and staff !
It's a nice store, usually kept pretty clean and staff are pretty helpful. Click and collect is amazing when you have four kids not to mention a global pandemic. It does have it's downsides like produce not being super fresh, or getting the wrong items periodically ...sometimes not at all. However sometimes you get something extra and that's usually a pleasant little surprise. Got some Philadelphia cream cheese a while back, and that's currently spending some time on my hips. So ya win some, you lose some. I didn't have any pictures of superstore to add, so I attached a picture of my dinner made from stuff at superstore... Gotta keep Google happy am I right?
Great place to buy vegetables and yogurt etc.
Everything is great shopping in this store EXCEPT they no long clean the carts , the wipes are in a very unhandy spot and the handsantitizer I am sure is watered down
This store is better than the other Superstore in Coquitlam. Shelves are always full. Specially in fruits and vegetables section.
Lots of options, lots of cashers opened so no huge lines even when busy.
Huge huge store. The largest Superstore I've ever been in. Love to wander the many home goods aisles. Also a gigantic Joe Fresh at this location!
We don't go here often, too far. It's enormous, maybe 60/40 grocery and other stuff. Baked goods prices are great, checkout fast.
Superstore is there first place I go to for almost everything! Best place for groceries, they have all the big brands, and offer their own great brands like No Name & PC. Speaking of PC this is the home of PC Optimum points which reward you for spending on almost anything at Superstore and Shoppers! On top of food and toiletries, Superstore also offers great selection of clothing at Joe Fresh and has at Mobil! Do not underestimate the power of PC points when I shop anywhere but Superstore I am basically missing out on great cash back!
Always love superstore! Awesum! Deals.....shopping ! Just isn't fun like it use to be since prices have gone up everywhere and on everything! Grrr!
It has the food.
A visit every day here is part of my daily chores.. U can get here literally anything u want in this world !
Very convenient and good prices
Perfect place for best price and everything is well organized
Other than Saturdays, the check out line ups are never that bad.
Efficient, clean, well stocked store. Professional checkout clerk with the option to self-service or pick-up. Quick groceries across the store, from pharmacy to fresh produce and got a bonus gift worth $25 that is highly useful.
Very decent prices cashiers were fast store was clean
I want to like Superstore for the good prices and very good product options. However, I really hate bagging my own groceries.
I do all my groceries here. Great place for that. Please stop running out of Plantains????
To many empty shelves, specifically when on sale.... usually gets stocked when sale is over.
Check out always seems a bit faster here. Maybe it's the time of day I'm there.
Cheeapy cheaaap cheap
Generally clean and have a variety of goods. Layout is decent, and stock is comparable to other stores in town.
I've been shopping here for years. The staff are friendly and helpful. The store is laid out well. Their Asian groceries are mediocre, but for standard groceries they're great!
Better than the store in st.thomas. Constanly out of stock though and it takes sometimes days to get it restocked which tbh seems a little unacceptable. You guys have a different layout to what i am accustomed to so it's rather hard to find what I'm looking for. Cashiers can seem slightly cold at times but that is understandable.
Nice place to shop, takes a bit time to learn the layout but once to do you will like it
Best grocery store in town if you don't mind spending a few extra dollars to accommodate the superior selection and overall cleanliness.
Large selection of products at good prices. Just disappointing when sale items are sold out.
Well stocked. Found some nice items on sale in the clothing section too
They always have what I need and the clothes are very cute
This will be our new grocery store
I order online and they're constantly giving me products that expire in less than a week. My yogurt shouldn't expire 3 days after I buy it, my ground beef shouldn't expire the next day.
Decent prices, convenient and the lines move quick if there are any. My only complaint would be that many times I have asked employees on the floor where something is, they either say they don’t know or that this is not their department. Not a huge deal but it would be nice to know where I can find quinoa.
My usual place for groceries, easy quick and well priced
This place used to be good but then they did renovations and I can't find anything ever. And the shelves are too high and always empty. I'd rather go to Walmart.
I don't go here often as it is crazy busy. Went in the morning to see what they had and was able to get what I needed quickly.
Good customer service.
Clean and reasonable pricing on most items.
My absolute favorite grocery store
Found what I needed quickly
I shop here every week because it is the cheapest place to go in Fort McMurray. That being said there are never carts in the cart bays. And if there are they are broken. I have a baby and running around the parking lot for 5 minutes trying to find a cart is not ideal. The same thing happened in the winter when I was 8 months pregnant trying to find a cart in -30 weather. They need more carts!
EVERY and I mean EVERY time I go to the “express” pick-up they take way longer than they tell you. My order was supposed to be ready between5-6 today and it is 6:45 right now and still no order! Beyond disappointed and definitely just going in from now on and no I don’t mean into the superstore... I’m going to Safeway or co-op.
All is good
Not for people who do not have change on them. Carts are a dollar and waiting in line at the smoke shop for change takes forever. They never have basil and their bakery produces processed garbage, that gave my family all stomach aches.
It's great as they usually stock Indian food and sweets.
Reccomend
Finally i got Asian groceries in Fort McMurray. Thanks to Superstore!
I am an instacart shopper, and I had one order which the customer didn't show up, I waited for 15 minutes, and then contacted the instacart agent, they told me they will cancel the order and asked me to return all the items to superstore, the man at customer service was really mean, kept blaming me for doing this and said it's my fault, I explained to him it should be a problem between instacart andd superstore, but he kept saying me damaging the food, I felt so hurt!!!!! He shouldn't work at customer service with that kind of service!!
No issues, clean and well stocked. It was quite busy but things ran smoothly getting checked out.
This is one of my favourite grocery stores in town. It has lots of variety and fresh high quality produce compared to other stores that may have less fresh greens. It also has an excellent selection of meats and fish. If you want various ethnic or other world foods you can find it here one or two rows away from the Mac n cheese. Also has clothes and kitchen wares too although I don’t go to that side much.
The Best grocery store...has everything! Fantastic produce, baked goods, cakes and Joe Fresh clothing! Cuuute! Prices vary...worth paying a bit more
Nice staff Can usually find what you are looking for. Find surprise stuff on sale. Like chocolate croissants yumm
I like the place for the main reason that they allow Me to do my shopping in my Rollerblade. Keep in mind that I've been rollerblading for about 25 yrs so I know how to also walk with them very easily. The store is well kept and the prices are very good.
Terrible lady at the self checkout. (White lady) I was at the store at 7.25pm buying a smart Tv. She is very racist. First when i asked her if i can do self checkout for tv she didn't reply and i had to ask her twice. I work as Technical Support in Apple and i do have the sense to treat people even when i don't like them. But this lady, doesn't even know how to greet or help someone. She had this very negative vibe and rude attitude towards me. I really wanted to leave the tv right in front in her and leave. NEVER EVER COMING BACK TO THIS STORE.
Grandview Superstore happens to be my Mothers & my favorite Superstore to shop at. Most of the cashiers, stock boys, security, as well as Customer Service Counter Ladies know Mom by face. Mom always gets help no matter how busy the store is. I am quite sure Mom is not the only senior who gets exceptional help no matter what they are their to get. The Manager at this Superstore has gone out of his way to make things right when approached with a concern or a complain This Superstore is well organized & we'll stocked for shoppers to shop, pay for the groceries & leave without waisting time. This is very important in today's busy schedule, as shoppers from all walks of life come in to shop & want to be able to come in, walk down those particular isles that have the items they want, get into line as quick as possible to pay for their groceries, have the groceries bagged if they are seniors or shoppers with possible disabilities. Most of the time even help is available carrying the groceries to the car, stocking them in the car & the shoppers are on their way home or else where to shop more. This Superstore by far is one of the best with knowledgeable staff, friendly & approachable management team, friendly Security Guards, Ever ready to help general staff members, Very tentative meat department staff, Friendly & efficient Deli staff etc. Hats of Guys keep up the good worke
To many stealer wehad to stop that pls.
Spacious and well stocked
EVERY time I go in here for a few items after work, the cashes are lined up easily 6+ customers back. Open more cashes! Other than the store is clean and a huge produce, cheese, and deli section.
The store is disgusting. The grocery baskets are always caked with spilled drinks/food to the point that I have to cycle through 4 or 5 before finding one that is anywhere close to clean. They are always sold out of coffee cream, but have shelves over loaded with whipping cream.. The only reason I shop here is it's close to home and convenient.. This store has a lot of potential, however, it's clear that management does not take any pride whatsoever in the stocking levels, or cleanliness of this location.
Good prices clean store well stocked
Good selection , decent prices with enough checkouts open to handle the load
Nice huge store. Well laid out.
Has the best rewards for a grocery store Meaning free food gotta love that! I find this store is cleaner and more friendly staff then the other 2 in the city. 4 star's
Rancid, can't complain directly... had to throw out $30 of fresh produce day of purchase
Very clean and tidy. Staff are nice and helpful.
This review is for the pharmacy. They are constantly apathetic about helping customers and sometimes just blatantly rude. I have to call them constantly whenever I need a prescription renewal because their faxes never make it to my doctor. Whenever I call they are always unhelpful and quick to hang up with the promise of sending the fax again and it never makes it there until the third or fourth time I ask, and even then, it's not for all the medications I need renewed. I also recently left after attempting to get a flu shot. The assistant told the pharmacist I was there, so she went into the office where they give the shots. After some time I asked the pharmacy assistant how long the wait time was. The pharmacist heard this and loudly asked multiple times to the assistant if it was a walk-in or an appointment. And then say, "well I'm busy right now, it's a walk in, not an appointment and I'm doing something else." If they can't be bothered to be professional or kind, I would rather get my prescriptions filled somewhere else.
Cashiers are all so polite
I loved shopping here but I refuse to now as I am scared of the pan handlers/peddlers. It never fails that everytime I have been there I am approached half of the time. The security guard presence at the entrance has not remedied this problem.
Huge selection
Waitress was friendly and food was good
Awesome place to shop in . Very clean and efficient service!
Fast
The selection of organic produce is kind of lacking but I get almost everything we eat from here. The price point is really what makes this store great along with a wide variety of non grocery store item!
Always love shopping here. A lot more query than Walmart which is nice because you don't feel overcrowded whole shopping. The staff are patient and kind. Definately love earning those optimum points for later or rainy day grocery money. Great deals for $300+ purchases. (Freebies)
We usually get groceries through their click and collect system and I have always found that the staff are kind, friendly, and super helpful. The prices for product is quite reasonable as well, especially when you consider their points system.
Awesome wonderful beautiful
Throughout this time that we are in all the staff
I used to work there overnights. There is a grocery manager who just kept torturing me and my friend no reason. I used to love there. But from the day forward, noooooooo. Management needs to take action for that
Great selection, decent prices. Fast efficient service. Think I'll change shopping venues.
Good and well behaved staffs
love the choices of products prices are okay
The environment is alright. The stores clean. I enjoyed my experience. Just need to be careful when presenting the meat products. I seen some breakfast sausages that were out of their prime. They were grey and discolored. Be careful, someone can get really sick. Not to mention cross-contamination.
Real Canadian Superstore is one of my favs because 1) their produce is always fresh, 2) they have makeup and baby items for decent prices, and 3) checkout is generally quick. I rated 4 out of 5 because I never have loonies for carts because I use my loonies for laundry (not their fault) but also because they are always low on meat!! I can't shop in the morning, so by the time I get to the store there is a poor selection of meats. Other than that, Real Canadian Superstore is one of my top 3 grocers
Its still stupistore. What else to say. Usually quick in and out
If you're wondering if you should move to this small town area because it doesn't have bog enough grocery stores, this store will ease your worries. This store has everything I could buy in Ontario which was rare, if not impossible, in any other grocery store in small town BC. Nice staff, clean store. My only complaint is I cannot buy regular sized yams. They are ridiculous huge which is unnecessary and frustrating. Otherwise everything is amazing! The view of the Beaufort Mountain range from the parking lot is unreal.
One till for several large trolley customers. Customer service not very helpful with 'that's all I have ". Disappointing. One other till did eventually open up after 10 minutes and proceeded to serve the first person who came to the till not the person with a baby who had been waiting 10 minutes in line. Very very poor customer service not even an apology for the delay.
Used the pick up, works really well in general.
Store is always clean and well-stocked. When looking for items, staff have been very helpful. Still getting used to the new layout. The fish department's staffing is terrible in the early afternoon, so I've pretty much given up on that section.
Crazy pricing. All tills are open. I go in the early morning. Fully stocked and clean. Bored staff. Good variety in the bakery and international foods.
Ray Price's but pop and carbonated beverages seem to usually be out of stock
One of my favorite shopping store
mean service sucks service
Friendly, helpful staff. Clean, well laid-out for the most part. Some areas are tight for carts (e.g., Joe Fresh), and the lack of cell reception is super inconvenient. Overall, happy that this is my closest major grocery store.
I love the thinly sliced meat for hotpot. It's been a while since I saw them in your store though...
the insurance folks were fast and knowledgeable.
I LOVE THIS STORE! I can get my groshery, some clothes, toys for the kids, something for the house and even alcohol all in one Canadian store and I even get a points card that really does give back to you. And to boot the staff are wonderful people.
It's very good for me
The Real Canadian Superstore has very nice staff and excellent choices of Items
The staff is friendly and very helpful wish they had more staff on in different departments. The meat department is really hard to find someone
Good sales and selection usually. Store could be cleaner.
Staff were nice. One woman stood out on one of my visits. I wish I could remember her name. Very high energy and inviting at the self-checkout. My biggest complaint about Superstore in general is that you can find a product one day, then not the next, or maybe never again. The consistency is terrible. Otherwise, I like this store.
Pretty great in general. Good selection and prices. Store was clean and organized. Staff was great. All in all a good experience.
PC Mobile extremely helpful and knowledgeable
One of the better Superstores out there, definitely hiring a lot better employees than other places, much nicer cliental, and the layout even is structurally more sound. Solid location, always enjoy coming here.
Incredibly rude staff i tried to get a prescription and couldnt then when i went to complain to the customer service desk they gave me an exasperated sigh then hung up on me
Seems to me like this is one of the finest establishments here within the city in regards to the shoppingest moments for shopping. Not the type of place you would go if you needed to buy fireworks or supplies to build a lakefront cabin in the woods. Not only that but I'm pretty sure someone stole all the copper from there so you can't even plumb the place if you did. That would freaking suck. Right?
Usually well stocked, and staff are typically kind. Not much floor staff around to assist if you are looking for one item specifically, but good for day to day shopping.
Event hough some shelves were under stocked, the prices made up for it.
Has everything you need.
I tend to shop when there are a lot of people there. It gets crowded and slows everything down. Frankly my time tends to permit me only to shop during peak hours. Great prices are to blame ????
Produce isnt great sometimes but overall good prices. Not a fan of PC insiders pickup - lots of missing items from my order
Weird store. Bigger than it needs to be, produce selection not fantastic or quality. They don't have allot of the items i regularly buy a other grocers. Good meat selection however and convenient being able to pick up housewares and pharmaceuticals at the same time.
Always a huge selection of just about anything you are looking for. The in-store pre-made meals are usually a fantastic deal when compare to buying all of the ingredients and doing it your self.
Great one with stop shopping for all needs
The superstores are a great place to shop, and meet nice people. And always people willing to help me with anything
Quite large to navigate but that does come with a large selection, more expensive than other stores. Good pre made hot food.
Plenty parking and can shop others in one location within walking distance
I work there and despite some grueling hours the past Christmas season, its a great place to work if you can handle it.
It's a cell phone dead zone so make sure you load your apps before you enter. You can price match here. Students get 10% more PC points on Tuesdays instead of 10% off. Clean, decently organised, though frequently stuff is not in stock.
Lots of space. Choices of groceries great! Friendly staff...
Seems to be busy all the time, but they have great prices and an amazing selection especially for those hard to find foreign foods. They have an "order online and pick up in store" option now which is ideal for those who do not want to go to these busy supermarkets.
Would be 5 stars but when I go alone and it's busy I get panic attacks trying to an my stuff properly.bagged threw checkout. With they'd have bag helpers on days like that. I generally don't go alone unless I have to.
Great store, friendly staff, covid compliant. Sometimes there's a line, but it moves decently.
Absolutely FILITHY fitting rooms. Was afraid to try anything on and left without purchasing. Bleck!
Great "Loblaws" brand store. It's big, but they have everything and most groceries are less than other Loblaws brand stores. My biggest issue is with their carts. 4 out of 5 times they clunk, rattle or squeak when I push them around. I pushed the last one up to the Customer Service counter and I got a shrug. "Sorry, we don't have staff meetings to bring up those concerns". It really spoils my shopping experience. Hope you can fix this. And hear from your staff.
They've got a great selection of real Canadian products, highly recommend to a friend family member or a stranger even!
Friendly peeps work there. A gooder place to get ur grub on. Keep smiling an have an awsumer day.
Selection! PC Products are fantastic!
Do not, under any circumstances order online for pickup. They charge you for the wrong things at triple the cost and give you all rotten fruit. When you try to talk to customer service noone answers.
Well run store.
Love this store
Online Pickup orders have improved, but not by much. You used to get your confirmation email, and then sit in the parking lot for an hour waiting for your order. Which sucked. Now, no matter how far in advance you order, and what time slot you specifically reserve...it seems that every single time you get a call saying they are "running behind" and not to come at your scheduled time, instead wait for the confirmation email. Sometimes, this email comes the following day. If you can't accommodate the number of reservations your system allows...then reduce the number of reservations it will take. I would rather have a website tell me that their reservations are full, than to plan my day around something I reserved, and then have to figure out how to pick it up at a completely random and different time.
They always have what I'm looking for
Always like this store glad it's not any bigger cause they rent me a electric cart
I used to love shopping here and I ended up moveing up town. I just recently moved closer to the downtown area and decided to come back and over all it was good. Sence this virus broke out all the stores including this one seam to be doing a great job untill I went to by a case of water yesterday and it cost me 10$ that's with the deposit. Not impressed on how that price got jacked up over night seams to be alittle taken advantage of this virus. I will also say this, normally this store has the best pricing over everyone in town so I was very shocked when i got to the till and it was that much. Untill I see that water go back down in price I will be keeping this 2 stare rating.
It is one pf the largest store in london ontario having various option for groceries to all living items ,clothing, cosmetics, medicine. Well managed well maintain and huge store with cheap and affordable price.
This store is huge. You can get many things in one place. Some things are less expensive at other stores. The parking lot is also big.
Was looking for a somewhat uncommon item and the 3 ladies standing by the isles in front of the tills were too busy chit chatting to actually help me find the item.
Changed the store around a bit in terms of layout but overall always a good place for shopping mainly groceries. Recommend to go on Sunday or Monday nights as they are least busy. Variety is good, prices are fairly in the middle on most items in comparison to other stores but quality has always been good.
Staff are fantastic. Great open layout. Rarely is there hand sanitizer available for use at the front door. It's always empty. Always. Same with the cloths to wash the carts. They aren't usually sanitised by the staff. Concerning. Sad to see that the dairy and meat section still exists. Please stop supporting animal abuse! Go plant based! Yes you have plant based options but we need 100% plant based. To prevent future pandemics. To reduce heart attacks and heart problems, and because animal agriculture is destroying our planet.
Love the vegan selection. Shredded vegan cheese for pizza is great however there isn't a meatless pepperoni sold here. It would be great if I didn't have to go to two stores just to make a vegan pepperoni pizza. Otherwise the vegan selection is great.
I previously reviewed this store, but my experiences in the last 10 months have led me to redo my review. This store has a lot of issues with stock, almost every time I visit they are out of approximately sixty percent of the items I need. Their PC Express online shopping is also a lacklustre service. Everytime I order through this service the items I select are reported as out of stock, but when I pick up my order I'll run in and try to get those items, which I am able to find quite easily. The last handful of orders I've received have had missing items and when we attempt to rectify these issues, there is a distinct lack of urgency, care, or responsibility from the stores staff. Would not recommend using their PC Express service, causes more issues than it is worth, just go buy your groceries yourself. Update: the service at this store has only gotten worse, they have consistently sold expired and mouldy items to myself and my spouse. These items were not just slightly past the expiry date, but months past and were actively growing mould. Avoid this store if at all possible.
Great selection of ethnic food items abd one of the better meat sections
Have a good selection here and it's my go-to store. However lately I've been having to go around a lot about correcting points earned. They do eventually give you the points but no conversation for your hassle
It is a great place to shop for your groceries BUT why have a sign that says masks are mandatory when clearly it is optional. Customers and employees are walking around with no masks. No one is at the entrance anymore to enforce or hand out masks. You really need to enforce your mandatory mask policy...
Great place to do the family shopping, well stocked. But very busy usually. Love the sushi, made fresh daily! And the “free” gift when you spend $250 or more is always useful.
I like that everything is available here and it is very easy to find stuff. Their produce is fresh. Much better than no frills and food basics. The staff at this location is very sweet and friendly.
It's a pretty nice store with a good selection. Cell phones don't seem to work inside the store but they do have free WiFi
I love this store. Has great deals and stands behind their products. You can buy all you need there, food, presents,clothing, out and in door accessories.
This place sale the products twice the price of other stores... Honestly.. completely disappointed,gonna by my last choice...
Great ???? customer service
Good selection of grocery items and usually short lineups, however, I just experienced something vile at this superstore location. After a shopping trip I headed to the washroom to wash my hands..As I am walking into the washroom a cashier comes out of one of the stalls with their gloves and washed OVER the gloves with soap and dried off her gloves with the dryer. Stunned by what I just saw I followed her out to see if she would change them and she didn’t. I reported it to the front desk but they did not seem to care. Make sure to use the self checkout while at this store.
Uh, got lost lol
Super impressed with cleanliness sanitation and staff support during my visit. U r setting the gold standard based on my visit. Thanks
Cashier was friendly and very clean. Need clean the carts
Love this grocery store. It has the right mix of product selection and good prices
Customer service at this location is severely lacking but selection is abundant and prices are average.
All lines open today so fast to get groceries and go Prefer to shop personally install using the online purchases. I rather pick me own fruit and vegetables.
Sure it's good for others but I don't know my way around the store so it takes me forever..also don't appreciate bagging my own groceries when I'm paying 5¢ a bag. Just my opinion but I do expect the worker to do their job. Prefer Save-On where things are laid out so much easier and clerks are always courteous.
My favourite "regular" grocery store in the city. Employees are helpful, prices are good; but, they never have baskets at the doors.
Love shopping here and getting pc points. My go to for groceries.
Mobile store is the best... Great service and friendly!!!
I go to this food jobber because it is close and it is 24 hour. I dislike people and big crowds so I go late at night to avoid all of that. Good produce and wide selection. Downside is that is one of the more expensive grocers
Has the good cheese buns, alright prices and they offer cash back on debit transactions. I like steering clear of the automated self purchasing machines.
Great store overall. Prices are good, but lack of stock on demand has to improve.
Other than No Frills this is my other go to grocery shopping place. Great selection, love their produce and meat. It's like a one stop shop where you can get a BBQ chicken, salad and potato wedges for a quick dinner, or fresh sushi for lunch, and you can shop for clothing for the whole family with the Joe Fresh brand. There are seasonal items, toys, electronics, pharmacy, garden centre, housewares and so much more.
It is a big store with a good selection
Its affordable & easy on pocket. Even Indian products are available here which are not heavy on pocket . Liked it
Do not shop here for produce. Maybe 1/10 times that I go, they actually have cilantro. It's like a miracle when I see that they have cilantro. They also run out of pre-sliced mushrooms ALL OF THE TIME. Very rarely do they have nice kale or avocados to purchase. The health foods aisle is good and always stocked well, staff is always very friendly - even when it's insanely busy.
I find everything I need here and usually some really good deals. I even forgot my wallet last time and the customer service held my groceries for me so I could run home. They are very helpful.
I like that there is an organic section. I don't like having to hunt organic options down in other stores. This is a huge time saver for us. However, we still get most of our groceries from our local health food store.
Shop here all the time. I would recommend going here during off hours as this place can get quite busy during its peak hours. There is a lot of selection in this Superstore. There is also a large Joe Fresh embedded into this. The produce is at an acceptable level but it is not spectacular. I would recommend getting the PC Optimum app to maximize your savings.
Cheap lots of selection of things to shopp for, only wish would do count like No frills does with people
Beside buying groceries, there is a walking clinic inside and the staffs are friendly, professional, and helpful.
Awesome place to shop
Busy place and has variant grocery items as well as international foods.
Good
Good deals on food
Mask are mandatory. A bit busy as i think more shoppers are like me, try to shop at mask mandatory stores. Hear me Save-on. You have lost my business for now.
Staff here were pleasant and helpfull. Store was clean.
Just about the only Store with the best meat and the best fresh produce unfortunately it also has the highest prices but you pay for what you get.
Prices are not the best. Produce is average. The outside under the canopy is always dirty and littered
It's the Mac there isn't anything that great here but compared to what is here it's kind of one of the best things going
East Coasters looking for East Coast prices, look elsewhere! This location is very expensive in comparison. I walked in to get bulk nuts, saw the incredible $$ amounts and walked right back out!
Great service for ordering groceries on-line and them picking them up at the Kingsway store.
Yesterday I visited the superstore located at regent avenue.The store is good. But my experience with the store is not quite good, the cashier named "Tracey" is so rude. I asked her for price match from wholesale club from loblaw, she replied we did not match price from wholesale club. So I asked to call the manager because all superstore in Winnipeg matching tge price with lobar. she called the manager and manger told her yes we do. And one more thing I purchased a jar of small biscuits and it was expired dated on 20,February,2020. Expired not even week or a month. 7 months expired thing they are selling to the customer. I give 2 points to the store but for the customer service no points.
Always too busy, always under stocked. If it wasn’t for the prices of some of their items I’d never go there!
Pretty clean and always good deals love their PC Optimum card for points.
This business of paying for the use of carts is disgusting. You are forcing people to buy less, the line up for change for your carts adds 5 minutes to your trip. Thanks for wasting my time. I'll be one of the people buying less.
Easy to find what you need and the staffs were very , very friendly and helpful. It was the surreal really ,because regardless that one of the items we wanted that they don't carry. They went beyond to find the store on line to show us where to go..So for us it's one of the stores that me and my family loves to visit .
Not sure about the rave reviews on here. Not my experience at all. Homeless drug addicts roaming the parking lots on both days I went there. I saw 6 police cars rushing to the Superstore gas station (now renamed Mobil) when I first arrived.Must have been a robbery going on.Guys begging for money outside the store. Inside the store looks like any other Superstore, except not as clean. The garbage cans inside are filthy. Some of the produce looked like it was on its last legs. Staff was very nice though, and they work hard.
Love this store. Great selection, good prices (and they price match!) Very friendly staff. They have a great pharmacy on site.
Never have enough tills open, lines are ridiculous
Good selection. No line ups at the self serve checkout
Fresh produce
Always great service! Friendly staff and lots of Fladhfood options
It's a super market... What's to know? Food small electronics, walk-in clinic, pharmacy, lotto and a small deli.
This store offers price matching and has high quality produce.
Super store is awesome , a person can afford good quality food here . Store is clean and organized , sales are often , they do not gauge the people , for some are still having hard times because of COVID.
Because sometime ago, I was treated extremely bad by customer service and the pharmacy. I was left in tears and even though management said they would contact me, after dealing with the abuse, he never did. After giving them 2 or 3 messages, with no reply, I then contacted complaints, I had to explain my story several times to different people, over several phone calls, each time being told how sorry they were and that they would contact me, they never did. I used to shop here all the time, but after such horrific treatment towards myself and my children, I only go maybe once or twice a year when I absolutely need something from that specific store. Otherwise I stopped going years ago after such horrific abuse by both customer service and pharmacy. I share my story every time someone talks about the Superstore. It is unforgivable at such blatant disregard. What shocks me most is how many times I tried to contact and getting no replies to address the abuse of both myself and my children.
Nice display but they want you to buy two or more yo get the better price. I only want the one but st the better price.
Good prices, lots of variety and a great rewards program.
Great place offers alot of variety could offer more foreign food variety would be nice like at fairways in Langford. and I love the plant section during the summer I think offering indoor plants during the winter would be awesome !!! And bring lots of money Victoria needs a big contender for selling indoor plants! During the winter!
Good selection fair pricing. Superstore is doing everything right for customer safety. No reusable bags allowed in. On customer out one customer in. With clear markings on check out stations. And constantly cleaning contact surfaces
Has everything one needs.
Good prices although usually very busy with lots of unmanned checkouts
Great prices...not always the best products
Great staff. Customer service good as well. You can get almost anything you need in a bind.
ONLY DEAL WITH CHRIS IN THE MOBILE SHOP. DO NOT DEAL WITH A GIRL NAMED "SWEET". My spouse changed our phone plan to upgrade. We were given the run around when we went in to look. As we were leaving Sweet only then decided to tell us a deal was happening the next month. We gave the benefit of the doubt and told her to call us. So a month later she called and told us to come in because she had the phones we requested. When we arrived she had already sold the phone I requested and told me she would order a new one. She wouldn't let the nice gentleman Chris help us at all. Then she told me the phone was completely sold out in the country. So I settled for the next one. She promised it would be there in 2 days. It was almost 4 days and I called to ask about it, letting Sweet know I wasn't available until the following weekend. I ended up canceling because she refused to price match Wal-Mart's deal. So I went in to get a cover and case for mine and my spouse's phones and got NOTHING but glares and attitude from her. THANK GOD Chris was there to help me. He was nothing but accommodating, polite and apologetic. So thank you CHRIS for not giving trash customer service like you coworker Sweet. I will only deal with you from now on, if we ever decide to return. I'm sorry you have to work with such a toxic person sir, because your services are the definition of phenomenal.
Can't find what you're looking for? Ask an employee and they'll gladly help you find it or ask a fellow coworker that works in that department to show you where it is.
Service personnel and variety of foods from which to choose . Lots of parking.
I like the sushi and the vegetable selection
Love the wider lanes
They seem to run out of things that are on sale but would not give a rain check because it was not in their flyer
The representatives are rude at times, large stock though and decent prices.
Found what I needed prices are ok
There wasn't a huge crowd or line up. Got in and out quick just the way I like it ????
Best produce and meat. A little more pricey but worth it for the freshness of food and cleanliness of store. Nice big store with lots of selection.
I love just going for a "quick little" look in here with my wife. With gyms closing I have to get creative. Start by finding a 20lbs bag of potatoes for $6! Now lug this up and down the isles while your wife takes you from toiletries clean across the store to the bakery, then back to housewares. You better go up and down each of the isles looking for random things like pineapple chunks for good measure. Good job, your "quick little" look just helped you burn 1500 calories.
Always good. Easy to find what I need, and great service
Pretty good superstore. Tons of parking, prices are always good here. I've never had a super long line up here.
Good service, stocked shelves
Second time seeing Will, the kid at the self checkout. Excellent customer service - smart, polite and extremely patient. Store is lucky to have him!
Great prices. Get the pc credit card and get tons of free groceries. Click and collects saves Sooo much time
Great place to shop. Could use a few more tills during rush hour.
man didn't ask for PC optimum card or any kind of card so hope that next time. I did talk to the man before I left.????????????????
Directional arrows in most aisles not in place.????????
This is for my friend but that female brown haired security guard ALWAYS follows my friend around. Is this racial profiling or something? It's really annoying. Tell her to knock it off and follow the people who actually look sketchy. This is non-sense now. If not hire a new security guard. We're both tired of this. Both professional workers downtown making probably 4 to 5x her salary. Get that lady some training!
Large clean store. Was surprised that they still had longer lines at the cashiers than some of their other stores. Noticed this a couple of months ago, haven't figured out how to fix it.
It is the go to store
I like this big grocery store. Ps: These okra are mouldy already when we bought it today.
Crazy busy, only go when l have lots of time. Tend to spend too much money when l shop there!
Fairly large inventory and selection of products.
Friendly, helpful staff. Lots of choice. Super clean.
Terrible at Scanning Code of practice. Purchased 30 items today for a total of $180 and was overcharged on 4 items totalling $14.00 or 8%. Not the first time either. Why are we never undercharged? Do better RCS and fix your labelling. Will …
Has everything you need at reasonable prices!
well now was in a rat maze today couldnt find wgat i needed everything has changed need a map now to navaget the store
Too numerous to report. Tired of poor quality US fruits and vegetables, congested in aisle in front of cash, noisy PA system constantly, staff know very little, fresh seafood is rotten needs separate entrance and exit so its not like fish struggling upsteam...l rarely go.
Dr. Raman Kumar is a very unprofessional doctor. I had a bad experience with him. I don't recommend to anyone!!!
I have had very positive experiences anytime I have gone to this location. Staff was always friendly. Almost everything you need under one roof.
Always great staff and good prices❤????
Fresh and frozen halal meat options available.
Superstore has got to be one my my favourite grocery stores. The selection and quality of the food is amazing and the prices are hard to beat.
Great selection of food
They had the product we were looking for, totally a self serve experience.
Very friendly clerk. Love Loblaws stores. But this is a biased opinion because some of my friends worked for their head office. But if you need it, you will most likely find it at Superstore. And its Canadian!
Ordering online for pickup is always an adventure.
Guys at the meat counter are rude and not welcoming when price matching meat.
Stinky rotten food smell every time, clinic in store , clinic makes customers Wonder around the store instead of wait in waiting room or there car so sick kids coughing ,not wearing masks neither was parents of clearly sick child , if they had there own seperate entrance it would be different , also they treat clinic customers like thieves, there is no way out but past tills or self checkout and if u only seems doc and didn't buy a prescription there hostile twords you leaving without purchase
They keep missing items on my click and collects. I'm still being charged but no items.
Picked up online grocery order today. Very quick service, pleasant young lady delivered order to my vehicle. Also a little thank you bag with a canned beverage & sweet treats was included. Very nice touch and much appreciated????????
Expensive! SUBSTANDARD QUALITY OF FRUITS AND VEGETABLES! Every item is $1 - $2 more expensive. That's $100 more per grocery trip than competitors ($300 more per month!!!). Bags that you pay for rip before one gets home. I Avoid all Loblaw owned stores.
So i was charged on my credit card the 125% of my bill for online shopping. THEN i was charged the 100% total of my bill. It has been 48hrs and i still haven't haven't be reimburse. So im out over $300+ to buy $100 worth of groceries....
Have been shopping here for years. Lately the quality of produce has gone down hill rapidly. Nets of citrus and tomatoes typically have at least one piece already rotten. Took me double the time to find my groceries as they are reorganizing the store and signs are not accurate. I'm past the age of scavenger hunts.
Prices are rather high. I am able to get more deals elsewhere. I only shop at the superstore for a few things.
Well stocked but extremely busy all the time. It is like a zoo trying to get around.fairly neat and tidy especially given the volume.
the staff here is so rude, for absolutely no reason. I could understand if I was anything less than polite to them, but every time I come here I just get attitude. Too bad it's close to my house, I'll pay more, thanks
The only place I found so far that sales brown sugar mustard and thats my favorite mustard
This is my 'go to' place when in town. Everything I need at a good price. Love the self checkouts.
I think it's great
Was very quiet both times I went in. The cashiers were all friendly. Store was very well stocked...I usually avoid such a large store....but smaller stores do not carry the odd items like kosher salt.
U can get some nice things for your home. And also get your grocceries at the same time.
I have been a fan of this superstore and the way the handle the pandemic. Last 2 visit where my worse. Today at the 2pm . The store was overloaded with customers. More than 50. No limit at the door like it was at the beginning of the pandemic. The produce area was packed. Every isle was crowded. The meat area was crowded too. Going to pay was the worst. The cash area was flooded with people no one is 6 feet apart . Around 100 people .No one controlling the line. Their was people lined up to the side by the bakery and the line not moving. People where standing assuming it was controlled. At around the tills it was crowded . People dont know which till to go to or if their is a line. It was not like it was at the bigienning of the pandemic again. If 100+ people are allowed at a store at one time And I can't see my friends and am sticking with family. This is not fair . Haven't seen my friends since early November. Today was like I was at the bar. Switching to another suoerstore for my shopping from now on. Been to Pitt Meadows a couple of times and they are more organized . I prefer to drive a bit more rather than getting myself at risk of getting the virus. Luckily everyone at the store was wearing a mask today. Something needs to be done . We are still on a pandemic. Please have this fixed
This store is gouging. The price is different than other stores. Difference is 7 dollars on a 40 dollar item.
I like grocery shopping here but they're always out of cauliflower and this certain type of ramen I get and that's pretty much my whole diet
Not enough cashiers. I dont work there so Im not using the self checkout. Come on!!!!! Open more tills please.
It's always a gong show at this place. It's usually other customers driving the carts dangerously or ignoring the personal space thing. But I love the clothes. And we get a lot of our groceries there (because there's a lot of dairy free options there). Also, I am not put off by homeless folks normally. We don't typically carry change- but some of them want to take your cart back for your dollar, which is fine- but it would be nice if the parking lot was lit up better so they're not sneaking up on unsuspecting customers.
Not the greatest experience today unfortunately. I understand that they get busy however when a person is in the business of customer service, attitude is everything however everyone has an off day once in a while.
Great low prices, huge selection, what is not to love?
Always pretty clean and stocked on produce.
Value price Good quality Nice people
CLICK AND COLLECT WARNING!!! MAKE SURE TO CHECK GROCERIES AND RECEIPT IF ORDERING CLICK AND COLLECT!! Last week I was charged for 16 items (over $50 in groceries) that I never received. This week as well I was charged for items that were not delivered. Sadly I’ve been ordering click and collect for months and never checked my receipts prior to this. Can’t help but wonder how much I’ve been ripped off.
Best place ever. Super friendly staff and exceptional SUSHI ????
Great place for international foods. Staff are very friendly. Pharamcy has very friendly staff too
It is always great and fresh products as usual
Just one of the store we shop at for better prices on certain things. I find it much cleaner than before covid and fully stocked.
Straight trash but good banking
Good prices. If buying produce though make sure you use it in a couple days.
Cashier was very friendly!
The cellular shop has great service
Everytime I call to ask about a product I get transferred to that department and I'm waiting and constantly waiting and no one answers! It's so frustrating considering I don't live close and I don't want to waste my time and gas going there if they don't even have the product!!
Clean, quick cashier's, everything in one store
Lots of variety and decent prices
It's a supermarket all right
Variety of foods and it is great place to find anything you can not find in any other store
Update: In the midst of a pandemic, management still chooses to force incoming/outgoing customers to cross paths in the busiest corridor in the building. In addition, this corridor is jammed with sale bins, making this the narrowest and most clustered corridor in the store. Anyone can see there is tons of empty space elsewhere in the building. What is the reasoning behind this? I'd like to comment about the entrance to the store. I am suggesting that the entrance and exit be switched. I am not saying open both main entrances, I am saying swap the entrance/exit of the currently open main entrance. Its setup is very illogical. Incoming and outgoing customers are forced to cross paths. Outgoing customers have to cross over the incoming customers due to the placement of the cash registers. If the entrance/exit is switched, outgoing customers could stick to the right when exiting, alleviating some congestion. Several other factors compound this problem as well. The entrance way is always full of large sale bins, which create small corridors. I understand making sales, but this needs to change. This effectively makes the highest traffic area of the store also the slowest, narrowest and most congested. The PC Points staff also throw a wrench into the mix, but that is another topic. If I get some type of response, I will review my rating.
This Is a normal superstore there is nothing wrong with it, while I have spent 3 months in grande Prairie I have done all my shopping at this location, staff were good, parking very accessible no complaints at all great place to do your day to day shopping
Very organized...change is good
Good prices on groceries and a decent assortment of household goods. Look out for the awesome sales they have regularly.
Not the best place to get grocery's especially at the end of the day stock runs low pretty quick
Fresh produce and gluten free options
My favorite grocery store - sometimes more expensive but the selection is amazing and there are always lots of sales. ????
Lines easy to move through, covid protection protocols in effect working . Very curious about the needs of shoppers and staff.
Good prices. Big store so not crowded.
Good place for our groceries
This place has so much!! Ready made foods,clothing fresh bread and fruit. I will make this place an hibitual stopping place
Prices are also lowest but seems like everytime i walk in the store has been rearranged
Walk in clinic is the best one in town hands down, great staff friendly and helpful! Dr are attentive and willing to spend the time with you to help you out.
Very busy, low on stock. Friendly, knowledgeable staff
Walked my feet off to get a hug of milk
Love this place always good deals and freash food
I personally think this location is very clean and well organized then other locations.
Probably the most consistently cheaper place to shop. Sure wish they would quit moving stuff around.
horribly run store the manager is not good at his job no accountability worst click and collect ever orders are always wrong items missing staff is very rude .. we no longer shop here.. Update: Haven't shopped here in nearly 7 months: We gave them a chance after 7 months nothing has changed. Rotten Food, Items that expiry the next day (without being asked if that's okay like other locations), Expired Cheese with mould From October 1 (order done today October 12) clearly this continues to be a mismanaged store and Ian Patterson is clearly awful at his job as he still has no concept of how to run a large store. He needs to be fired.
Consistently the worst quality and selection of produce I have ever seen. Even worse than Walmart which is terrible. Bad service at the deli counter where I tried to buy sushi and the clerk there said there were no chopsticks nor soy sauce available and he couldn’t look for any because it was a different company that provides the sushi.
Layout needs to be improved for social distancing. Staff members should also help enforce as it is a zoo
I've lived in Regina for 3 years,Daily necessities and food are purchased here. A few days ago, in the wine sales area,There was a salesperson with an extremely bad attitude, I took my ten year old child, I was treated with racial discrimination,From now on, I will not buy alcohol products here
Today for Black Friday I purchased a 65 inch tv for $429 no tax and a Turkey for a bonus at the Peterborough store and the TV wouldn't fit in my car so the store manager Ryan offered to deliver it to my home at no charge! Thanks so much Ryan, , you certainly out of your way to help your customers!
Easy to find products. Good prices
Gotta go here because the wife says so. Cranbrook is the closest one to us.
I notice they jack their prices before people get their welfare checks. I also notice they do that before normal pay day. Shame on you Super Store. You think you're smart in doing that, give your customers some credit. We know exactly what you do.
I cannot even feel safe when leaving the store with the people inside the store at the exit who panhandle, sit to charge their phones and sleep on the floor.
Love this place but not near as much as I love my wife
Really great produce .. love to shop fresh thing .. really great price .
This place needs to train the employees on how to be respectful towards customers.. this was the only grocery store I ever shopped at.. permanently lost my business
Worst curbside pickup experience. It's as though they condensed the amount of customers they would normally book in an hour to a half hour period. They are also now offering to load item loose in your trunk rather than using bags. Less plastic ???? Having to wait an extra 30 minutes because each customer ahead of you has purchased $400 worth of groceries ☠️ You charge a $5 convenience fee for curbside pickups, SCHEDULE MORE RUNNERS DURING PEAK HOURS!
Have whats needed ..awesome cellphone kiosk
Great selection, not too busy. Good prices.
Cashier was very friendly didn't rush me to bag my groceries.
Fantastic pricing, the only complaint I have is that they keep moving their product around, which can be frustrating!
The Superstore has a great variety of products but service is not always great. We use the click and collect service often for convenience and are typically frustrated. We've just accepted that it's the way it is, but would be nice if it were improved. Also, difficult to find help in the aisles and when I do, the answers are often guesses as the point across the store so I can fend for myself.
Optical department was closed. Had what I was looking for but not able to buy. Amazon had 5 for the same price, guess where I purchased!
Go here more often since Walmart stopped price matching. Lots of variety and food is fresh!
Great grocery store! Good prices and awesome brands. However fruits and vegetables are not the best ones...
Hate this place, always really busy. But you can usually find what your looking for under one roof
Went there to buy 2 things. Gluten free muffins and cupcakes. Only place on south island. NEITHER was in stock. Was informed the gf order will be in tomorrow. I won't be back in area for at least a week.
I think the people that pick out the food for my pickup orders do a great job. They always seem to pick good products, it is not all bruised or old stuff they are try to move out the door. The price is very affordable. So thank you for all your efforts
Fresh produce, reasonable prices and friendly service.
Purchased eye glasses during an April sale. Good deal...50% off lenses and frames.
Delivery order was delayed 3 times and when it did it arrive it was simply left outside the door in the heat, delivery person couldn't even bother to knock to let me know it was there. Absolutely appalling.
Most unreliable pharmacy I have ever been to. There is no communication between staff and pharmacists. I am pregnant and now have to go without my medication. Called earlier and they said they would be ready then I get there and only get attitude saying they aren't ready. These are constant refills every 2 weeks. Shouldn't be difficult.
Itnwas ok,great prices but i prefer Thriftus for quality
They have good prices but there is always too many shoppers
Eye glasses good deals
A little mess,but ok
My regular store since opening
The renovation makes this place feel a lot more expensive than it is. Really well done, and the prices are still some of the best around, can't be beat with price matching available.
The back to school cake was good. It made me only buy what I needed and nothing else . It saved me some money for next time.
Excellent stock. Clean store. Great prices. I don't go more often as I shop by myself and am a bit slow bagging but otherwise great place to grocery shop
Always get what I looking for, if you like cooking from scratch there you'll fine what you need
Nice clean and organized. Good prices with a good selection
Great price nice setup
Great place to do your shop. Good for your monthly supermarket. Less expensive than other. The fruits are amazing!
mandatory mask BS get real I've been a customer for over 20 years (you people) will never get my business again #dontshopsuperstore I have a medical disability and was denied entry... Going to #FRESHCO across the street from now on.
Most of the floor staff seem clueless about wgere to find things in the store, it almost always looks like they are in the middle of putting something away and just went home. Not my favorite store by any stretch
A zoo around Christmas time but they have all I need.
Good place for grocery shopping
Prices are low. Produce is fresh. I drive 1.5 hrs to come to your store
It's a nice big store with so many amenities. Fresh baked goods. An excellent meat department and top quality meats. There are a lot of very fast cashiers. Friendly staff. Excellent work keep it up.
Lots of selection, nightmare in checkout lineup.
Prior to COVID this was my regular shopping location and that has not changed. Their click-and-collect service I have found to be generally on point, always friendly, professional and prompt. Will be continuing to use this service moving forward.
Ordered online two days ago, great prices! Scheduled pickup. Then hours before scheduled time get a phone call saying the product isnt available. Great, so why sell something you dont actually have? Dont waste my time with imaginary deals.
Good selection of products and good prices. Need more enforcement of covid-19 guidelines.
Really friendly staff, great place to find some bargains and not feel claustrophobic at the same time. Almost never will they run out of something on sale, a very reliable store to go get your needs and know it will be in stock!
Typical Fort McMurray store. Absolutely no staff on the floor to assist customers. Depending on the day you go there the shelves could be fully stocked or completely bare. It's very disheartening to see the disparity between the multibillion-dollar companies that operate in this City and the service industry that supports Fort McMurray. There are so many opportunities for improvement. As a longtime resident I rarely see the local service industry step up to the level that is expected in the industry. It's pretty sad to see a very wealthy customer base completely ignored by local businesses. In any other economic environment most of these businesses would fail.
Awesome awesome awesome the best selection of gluten free products and lactose free products. Not to mention a HUGE store.
Good one
Love it
This store is really good about asking people to wear masks and they leave room to make it possible to social distance. The cashier's are always friendly and helpful. Never feel rushed as I bag my groceries.
Close to us so we go there most of the time.
Cheap prices... Large no of goods... Nice variety
I'm constantly amazed. Was recently shopping for vitamins and found the selection at Super Store better than London Drugs. The helpers at the self checkout recently outperformed those at nearby Walmart too!
Was as expected... 50-50.... Lol... We have the young vibrant staff who still enjoy their jobs, aaannnndddd of course the opposite.
It's been years since I've been to this store and it still is horrible. The pc "express" is not express, you'll wait at least 20 mins in the car. The customer service ladies need a lesson in customer service. Instead of just talking to they're visiting friends. Too ironic that the friends name was Karen. The people on pc express also need a lesson in customer service and listening skills you need to train your people better I'm done with this store and will be using foodland and voila. The red head young woman in the express is downright rude
It's alright. Being right next to a Walmart is helpful. The one thing I really hate is the layout near the front with the automatic fence and the railings around it which makes it very cumbersome to get back to anything around the front like the customer service desk or the washrooms. Say you need to use the washroom but didn't turn left before going through the fence, you can't simply just hop back over it otherwise an alarm goes off, which is quite annoying for both shoppers and employees alike. You have to instead zigzag through the self checkout area or hop over a closed lane chain. The Sargent and McPhillips locations also have those automatic fences, yet it's still much easier to get back to the front area by the doors; the Sargent one has places where you can hop over if need be without setting an alarm off, and the McPhillips one is dead easy since there's no railings restricting movement.
Really clean store, nice & bright, easy to find what you are looking for, & all the staff are very helpful & friendly.
Good place for grocery and for kids
Preordered items for pickup. The order was confirmed and the money taken. Showed up to pickup the items and was informed the order was cancelled. No explanation or recourse. Our work was based and scheduled around these critical items. Hard to quantify at this point the loss in time and money.
Rejected a return of an essential item during this emergency despite during return period. I would rather shop in Walmart or other competitors who don’t change their policies overnight or worse would grandfather their returns before they change the policies. Customers should have right to return products if the seller has committed in writing on their receipt. This is just insane.
I like it not a fan of the meat department seems pricey
My favorite supermarket❤good prices and very lovely environment, not too busy, produce is always fresh.
Peterborough has better neighbourhood food security than some of the larger cities that I've lived in, having a Nofrills and a FreshCo in the downtown area plus the smaller Food Shop on Water is a readily available source of fruit and veges at a reasonable cost.
Very clean and bright interior. I come here for groceries and gas very often. Perfect for people don't shop at Costco
Good place to shop
Bought some lobster ???? here. Best price in town. The lovely lady in the Seafood Department was awesome and very helpful.
Just like every other Canadian owned store (Zellers, Rona, etc.) it is impossible to find any customer service or even a single worker on the floor. If you manage to somehow find anyone, they have zero knowledge of the store, or willingness to even pretend to have a cheerful or helpful demeanor. Not my kind of grocery store. Only went because their website showed a specific product I was looking for. Checked in three different areas that it could only possibly be in...couldn't find it...nobody to help....went home. They sell some good frozen food products so 3 stars I guess. ????????♀️
Very good. Every thing related to grocery were available.
Extremely rude customer service when it comes to Flash Food pickup. Treat you like a dog that gets the scraps. (In comparison to other stores)
Store is bright and clean. But almost too big, honestly it Trumps the size of the Costco. That said koodos to the gentleman who helped me load my tv last night
Grey haired woman at the self service checkout is not very friendly and bossy I think maybe it’s time to retire☹️????????
Bro please put the bags back at the self checkout.
When I was working there it sucked, management needs to be more respectful and understanding towards their employees. One of the butchers from meat needs to learn some humour. Sucks to see that the meat manager was let go he was awesome!Going there with flipp app is awesome as they price match. Big store lots of stuff!
I like that you make extra money from shopping here and it's a quick place to grab grub if your in a hurry.
Usually people that work there are easy to talk with. I made a call to inquire about something I saw online and was constantly talked over, wasnt listened to and the person made like they were helping when they werent.
It's real. It's Canadian. It's a Superstore. 'nuff said.
Great selection of in-store products and health food products
Everything I need have in superstore.
Great selection and you can always find deals
Understand store policy regarding social distancing, thank you.
Fresh produce and fruit????
Bright clean store
Always lots of stock and helpful staff ( especially on the weekends).
Everyday products I buy are not available...non stick foil for one stock often missing
One of your employees at the salad bar named Rahila was very rude
Great prices, great selection of products. Produce is usually in good shape and they aren't out of stock of items too often.
I find that RCS is getting expensive. I moved from Sask. And RCS was the place to go but not so much here. Very nice store. Too bad they did not have handicap parking for the Dr.s office,odd. They parking there for people who has the store shop for them.
Always seem to find a great deal there
Check-out clerks are very helpful. Produce/Vegetables could be better. What I really don't understand is why 8 out of the 9 stocking crew tonight weren't wearing proper masks. Loblaws can't afford it?
Pick up service is convienient however the deals r never offered and you never get what u order
Large store with good product selection. Glad they have right prices on each product now.
Easy to find the things you need. Great customer service and friendly staff.
The best game in town in Midland. Great produce and selection. Friendly staff
Good place. Friendly people.
I think they are letting too many people in the store. Aisles are crowded and cash registers line is so long it blocks people from accessing the dairy section
I love this store
The points really add up
Very good store if you're buying in bulk prices were pretty fair just about all the tills were opened very fast to get in and out
Superstore is my favourite place to shop for groceries and household items and I really wish there was one in Victoria instead of more save-ons, thriftys, or walmarts. Worth the drive to langford.
It's a grocery store.. they sell groceries. Their bakery is mediocre at best. Their prices are hard to beat. Their chicken is super gnarly tho, we dont buy chicken here anymore.
Service is not great but fairly good prices
So disappointed in the decorating of a retirement cake I just picked up too embarrassed to take it into work tomorrow had to take it to another decorator to fix it up
Wonderful place to shop
They need better staff,other than that not bad prices,place to grocery shop..
Good
Great products. Store is clean and organized
Clean, fair prices for products.
I found everything I was looking for and prices were very reasonable. Items that were on sale were a good deal.
Great Customer service
Great place for groceries and some household items
Very good selection. Great meat department. Fast checkout.
Awesome store has everything you need and some at prices it is hard for other stores to compete with. Don't come here as often as I should. Enjoy your shop and the staff. Excellent service from my experiences.
Had my quickest visit yesterday! Was very disappointed this store was not screening how many people were going in and out and there was WAY too many people in the location, making social distancing impossible. There was 10 people gathered in the self checkout. They had lines on the floor to distance the carts but they were positioned the wrong way, so you had to walk down along side all these people (within a foot) I did call when I got home as I was concerned. I know my call was pointless as the person I spoke with just argued with me like it was a customer complaint. I would never call and complain about any essential store staying open right now for us! Avoid this store until they start to understand the harm they are causing during this time.
Great place to shop.One place shopping.
Pleaser shopping at loblaws. Lovely visit and service at freshly squeezed in the food court.
I love shopping at our Real Canadian Superstore. The prices are reasonable, the selection is wonderful, and the staff is friendly. On weekends they have every lane open for the most part between 10AM and 6 PM. They provide self-checkouts as …
Great service and great selection
Well stocked
Loved it!
Reasonablly priced food, has self checkout lanes. Recommend being a member of the PC points club to save money on stuff you buy form there. Big store, has clothes, food, household stuff, pharmacy, doctors clinic and an optometrist office inside (I think). Has a gas station outside. Parking lot is busy.
No express check out open and self check out only takes debit or credit. Besides I don't use them anyway. Only had a bag of cheesies. Ended up walking out and leaving the cheesies as there was an issue with the person two people in front of me and I had to catch a bus. Tried to complain through their website and could not find contact information.
Great variety, good prices
Normally the staff here is very good. Today, a lady named "Nancy" was working in the self checkout area, and she couldn't have been less friendly. I asked for her assistance twice, thanked her for her help, and she barely acknowledged me. I was raised to be polite, too bad she isn't.
Great location! They have everything you could need!
Everything is in a different spot. Body and mind gets accustomed to where you find daily staples. The new set up makes you feel lost and trapped into buying stuff you didn't need. I'm assuming prices will be higher in order to pay for renos? Oh..... and why is the Wonder Bread that is thinly sliced..... 675 grams about a dollar more than the 675 gram normal slices? Why is bread $3. People. If you price this stuff too highly.... people will not buy it and it'll sit and go on clearance when it's too late. Common sense please. Make shopping reasonable again. Entice me to be a fan again. It's the small things guys. Looking forward to a better review.
I bought my frying pan and water dispenser here and quality is very good
One of the best Super Stores I have been to we have been going for 8 years now.
My roommate and I just bought a cake from the super store bakery, unfortunately, not only was it frozen in the middle but there was also hair in it. We are students and this was a treat for us so we are very disappointed that we wasted our money on something that was inedible.
Staff is great! Selection is amazing, I’m in this store for business over 20x a week. Sunday evenings you probably won’t find everything you’re looking for, but other than that it’s super! Prices are a little higher than your no frills, or food basics. But the quality is superior.
Best place to buy groceries and not expensive like aome store
Lots of selections. Fresh vegetables n fruits nice meat selections friendly staff
I truly enjoy being at superstore … affordable prices and have wonderful affordable deals
This superstore always has the most selection and best prices. There is always a self-checkout available and you can even price-match.
why is it that your hours say that your open at 7 am 11 pm but i go there at 8 20 am and your open at 9 00 am thats what your website said so i think some one needs to fix some thing...... not happy about this
This store is somewhat pricy. Some good deals but you have to really look for them.
An all around great store. Great customer service. Easy to find products. Clean.
The best location of all the superstores!
Kinda over priced and the organization is weird
Good price
Clean and well kept. Easy to get to and deal with. Breakfast is decent.
Often short-staffed and no good deals Update: even less staff since the new year. Out of 14 checkout lanes there are usually five open with big lineups.
Huge selection, busy but easy to get lost in the store shopping for a the things you don't need! Prices are similar to high end grocery store like zehrs.
I find this location (127 street) is always well stocked and easy to navigate
The staff here are always helpful. They price match. They have the best produce. Always very clean and open late. We love this store.
First, it's a Canadian store. Produce is reliably fresh though I can't always just buy 2 oranges as they come in bags a lot. Fresh salad and instore bakery and full food selection and great sundries.
Variety is good, fruits and veggies looks fresh. The only problem I found with this store is their plastic bags. You can put in only light items, or buy few bags to get your stuff to your car.
Lots of great ethnic foods to choose from. The precooked foods from the deli are awesome. I really like the sushi from here as well. I live super close to this store and do everything here. Insurance, grocery shopping, I charge my EV here while I'm doing all that. It's a great place. Everything is laid out well. It's basically quartered off. One quarter is the health and clothing, the other is the deli and meats, another is the bakery and dairy, and the first is the produce, right when you walk in the door. Lots of tills and self check outs open. It's usually never too busy and you can get in and out in a reasonable time. Lots of parking but it can be tricky getting out of some of the parking lanes due to high traffic as there is also a fairly busy gas station.
Large inventory of groceries. I like the oriental section. Every time you pass the bakery it just makes you happy. At times its a bit crowded but thats what happens when there is good quality merchandise.
This place help me out over the years with my meds and a new doctor
Try the dagwood
Superstore. Love to hate it. Hate to love it.
Everything you want for a good price when helpful staff. Ny only issue is the Long lines that are often there. Also the limit of 2 is rather silly in some cases, such as the cola. Otherwise excellent store to shop, helpful employees and that flash foods is epic
I was impressed with how they handled themselves at the beginning of COVID. Lots of sanitizing, well organized at check out, only letting in a certain amount of people to help with social distancing. When the restrictions eased up, they eased up as well. Now with cases going back up again, they need to go back to limiting how many people can come in the store, and manage the line ups for check out like they were before.
The store is clean and bright, most staff are friendly. However, there are A LOT of items that are not priced, and several that are priced wrong. (I.e. the tag is too high. Celery said $3.99, was actually $2.99)
Thanks to the helpful staff at the Customer Service desk. Made sure my card points transferred and showed me the specials on the PC Optimum app!
My only complaint is that sometimes the carts aren't inside so you have to hunt them down. Maybe they can get a good cleaning too! Other than that, one of the better places to shop (price wise.)
I live in downtown Victoria so after looking at the online flyer I ventured to SS. Two weeks ago they were out of stock of two items I came to purchase. Today I came specifically for the pork roast advertised at 1.99 per pound. I came in the morning, but again they were out of stock. They could not tell me when a new supply would be available. I suspect they are sold out for the remainder of the flyer period. Other flyer items such as pasta sauce also had many varieties sold out. This has been a consistent experience. When an item is promoted it should be available in reasonable quantities. I see other people have noted stocking issues.
Shelves are empty of stock most of the time day or night
Best prices in town and fairly quick check outs.
Good selection at a good price
Need change to get cart. Pack your own purchases. Takes forever to find something.
Friendly staff Lots of choices Great selection Good prices
I HATE the really long aisles they have recently installed. They get bogged down at the ends especially the ends with the cashiers; had a lot of back tracking to avoid the clogged areas.
Easy grocery shop with good prices
Dirty store. There are staff that look filthy and crude, very little effort or care given in their appearance.
Not happy for what i had experience today when the manager said we can’t exchange my refill big 3 gallon of water not unless only from them, i went too many grocery but no problem about exchanging if you have brought your own. Please guys is just a water need refill how come its not possible at least you could fix it.
Very poor experience at the butcher department this morning. Trying to purchase prime rib and they did not want to cut it for us. Extremely disappointed.
$$$ but they have everything I was looking for.
Empty shelves
It was a good experience. This time only got a cover shot.
It's got everything you need and a little bit more and some things you never think you would need but get them anyway because you're there
Never feel good shopping here. The entire vibe and employee morale is so low
Self check out was retarted. And my friend was stopped and accused of shoplifting and then was serched by a loss prevention officer and was humiliated puplicly wh
Terrible time management with pickup. The first time it happened my pick up was ready 5 hours after the pick up time, no one was answering the phone. I called superstore head office and they told me they couldn't get through to the store either. I was ready to let that one go but it's happening again today, they have no idea when it might be ready and can't tell me a time. I booked it a day in advance hoping that would give them enough time. I understand it's busy but if this is happening consistently it's obvious they need to hire more staff for order picking or book fewer people per hour.
I love this place. K bye.
Generally love this store but recently strawberries are always mouldy and I purchased sliced ham from the deli on Sunday and by Tuesday it was actually green. Just want to mention this so it can be corrected.
Good prices loads of products
The staff all are very committed to. Ending false flag terra
Love to shop this store!
Busy store. Parking easy .. gas station in same plaza. Overall great
Good store, lots of selections and good prices. Would be nice if they had staff members bag groceries!
Better distancing on buses was jam packed
It's a new store opening. It's convenient for residents for shopping with family and friends.
I like shopping here but it was a nightmare trying to buy patio furniture. I had picked out the chairs and table I wanted but they didn't have any in the back and then refused to sell me the floor model. The customer service here needs some serious improvement.
very good and fresh quality food candian company for canadian
When you go at the right time its awesome but most times they are sold out of many of the produces i want to pick up. Meat is fairly expensive and the lines are long.
Should have auto teller take cash
Disappointing selection and no beer.
Great place lots of selection very friendly staff
If Loblaws doesn't do something about the service for the PC Express option you will lose business to competitors. I have already heard people complaining about it and have switched to Saveon or othe stores.
Many staff members not wearing masks and no enforcement on mask wearing for customers. Either enforce your own rule or don’t have one at all.
Well when there is no other choice I guess this place is good
Favorite grocery stores. Best produce
Clean , great variety, and good prices
Bit cold hurts by fire but we are strong and rebuild fort mcmurray.Best place salary wise good people.Beautiful place among small hilly area.Real enjoin to live and work here.
It has all I need. I am an immigrant, and I can find quite a few items I need.
Wrong Location. Google maps pins the location of this store on Prince of Wales near Truesdale. The store is actually at Victoria and Prince of Wales. Here's hoping someone in management at Superstore actually reads these posts and cares enough to fix it.
Variaty
Good to make buy groceries
Prices are extremely high. No price checker scheduled. Can not find any help. Wants customers to be the cashier so that they do not have to pay you. They get your money and wants you to work for them free. WELCOME TO MODERN SLAVERY. You wonder how come businesses are becoming richer at your cost. Come on people use your brain. Businesses get tax bresk at your cost at your dollar at the checkout wheather it is walmart or superstore. No body bargains.
Great
Prices have gone up significantly over the last 6 months, while quality seems to still low or worse. I've always found their produce "not so fresh", but well priced if you're going to eat it right away, and they've always had some of the best steak (quality & price), but not any more. I'm usually a Save On shopper, but have been trying out Superstore as friends tell me they have better prices, but everything was higher priced than Save On. I bought shelled nuts from Superstore at Christmas & 1/2 way through the bag, wondered why they tasted funny & noticed they expired in August. Save yourself some $$ & get food that lasts longer by shopping smaller chains.
I was to do the survey for my teller. When I went online to do the survey too much of my own personal information was required. Here is my feedback. My teller Luanda was very helpful and patient. Fed us through checkout fast. Thank-you Luanda.
Great staff, great selection. Be prepared to wait. Always 4 or 5 people in the line ups. Management have cut back cashiers to "save money" so you will wait. Life in 2018, compromise staff, compromise customers, so corporate can squeeze out a few more pennies from daily operation. Customer service is always an adventure. I go there for stamps and there is often a screwball there returning a $1.10 item and creating a line up. Last week a woman had a tantrum because she found cheese that was incorrectly priced. When the store refused to give it to her for free she had a meltdown. A 50 year old woman! She demanded a manager so I just walked out rather than wait for 15 minutes. Another fun one was a lady who asked customer service to go find mayonnaise with the "best" best before date. Sadly, they can't tell her to take a hike and we had to wait 10 minutes while an employee went through mayonnaise jars. Customers need to be told, and we all know what. The poor workers.
Soulless but ok.
Always good selection and prices. Friendly staff but its a little too busy for my liking to be my regular stop. Also, the new layout will take some adjusting for me but love how wide the aisles seem now.
I would go to this grocery store more often, as the selection is good in most areas, as well as it is close to my house. However, I have experienced several instances of stalking, harassment and plain creepiness on 4 occasions. I think if they had ANY staff walking around, it would make me feel a little “safer”. I refuse to come here alone, and as a 24 year old woman that is distressing to me in 2018. I was stalked around the store by a man using his child as a barrier. I was almost run over in the parking lot when I told a man to stop following me, and that I had seen him through the store following me around. These were the most extreme examples, but I’ve had it with this place now. I don’t experience this level of harassment and stalking other places.
Cashiers are disinterested and very unfriendly, pay carts are annoying, price matching program is great except the people who work there are sometimes annoyed at you for doing it. This store has gone down hill, I no longer shop here
Good grocery, great stuff and good prices
Poor service poorly stocked shelfs.
Why is there only 1 toilet in the men's bathroom il never understand smarten up super store !
Meat clerk on lunch...are you kidding me ? How much time am I supposed to be there ? Get more staff !! Making enormous profits each year but cutting down on staff that’s typical Weston..
we don't have a real canadain super store in Barrie and wish we did they have great deals and friendly staff and there sales products are always there thank super store
Consistently great quality produce as well as competitively priced packaged goods make superstore a definite go-to year round. Spot sales and their points program reward shoppers for spending money there, meaning every trip is worth it.
The thing that made me stop doing my regular shop here is the fact that they seem to have a major issue maintaining stock as everytime I went they would be out of common grocery items, like eggs, sugar, or yogurt. This is extra true if they have an item on special, it's quite common that item is out of stock by mid-week. Also the store is not very clean, and seems to be poorly run compared to other Superstore locations that I've seen.
Store is filthy
I was hoping to finally find a Superstore where you could ask a simple question and get a helpful response but nope. At least they're consistent. Must be awesome working there though because if you try to talk to any single person working they are in a hurry to go for break and can't help. They are all taking a break 100% of the time. And you don't have to know where a single thing is. I'd like to get a job there to catch up on rest now that I think about it. Anyway, it's huge and has everything. Big fan of No Name brand everything?? Bam! Look no further...
Really good food products. If Costco is #1 stop, this is #2 stop. Especially for fruits and veggies.
Clean shelf filled.
Did you know i saw someone walking around the store with no mask. I asked how they got in, They said "my button" - Im exempted!. They allow ppl in that have a NOT APPROVED by Government "you are exempted" buttons. Seriously!! Buttons(my kid can make those) The buttons are FAKE and not APPROVED!!! This was the only grocery store that had decent guidelines and setup compared to other stores. (Which brings up, why you are no longer forcing ppl to sanitize? On the way in. The door attendant does nothing but stand there)
I love shopping at Superstore, prices are amazing, product is great, customer service is spectacular. One thing I do wish I'd that they brought back the Okanagan Soya Parmesan cheese, and supplied some of the others, not just mozzarella and cheddar.
This store has it all and it's so big
Really good grocery store. Clean and tidy. I can usually get anything I need in there I had a fairly reasonable price.
I do online shopping at this site. Very pleased with the service and with the Covid precautions taken.
Large store lots of products. One needs time to shop here.
The staff are always friendly and I can easily price match anything i need to. The reason for one start missing is the meat price matching. The rules seem to bounce back and forth between price matching at the meat counter or at the front.
Do a good job of shopping for us.
Always helpful, PC Express is definitely a great addition to their customer service offerings.
Nice place most people at work there are happy now there's only one complaint I got is having to stand in the lineup if you need one of their carts right on carts to get the key like every other competition others has carts which require no key to operate I don't know what you're worried about but come on now it's pretty obvious that the management there does not require them getting a cart from your store cuz if it did they'd be no keys requirement to get one of their carts just like the competition does okay thank you have a good one jude
Great prices. Vagrant issue all the time asking for money and or to take your cart back for the dollar.
Open til 11pm. Friendly helpful people. Produce department could be better: Sometimes the price tags don't match(prices for items not displayed/no price for items that are). Yesterday, the ENTIRE bin of mini watermelons were SQUISHY & I could barely find a decent corn cob in the entire bunch(all smashed &/or rotten spots)-granted, the corn IS discounted.
No sanitizing that I can see for carts and nothing for us to do our own. Owners should take a walk iver to Thriftys
Answer your phone!!
I'm really disappointed in the fact that last year you charged a .05 recycling fee on every pop purchase but yet were unable to take a single return. I noticed on my bill today it is now .07 and still unable to take returns. Is this what is paying for the points we receive? Not impressed.
Always good shopping experience in SS. Produce section always fresh and reasonable priced. Like the Chinese vegetables, don't have to go to China Town anymore. Like the Asian section for many non processed, raw seed/flours from India. Prices hv increased over the years but still pretty reasonable. Can buy everything you need in one trip. Lots of free parking outside. Now there is a Dollarama nextdoor too which is very nice.
Few things are not there such as semolina otherwise it's ok
Its was one of the worst experiences I had ...bought new tv and was told one i wanted was sold got another one ..got home and open tv was damaged went back to them customer service staff was making fun of my problem instead of solving my problems and kept on laughing with other staff standing there ....told store manager about it and didn't get no apologies instead said out staff doesn't do this kind of service .......good luck with my business in future ..........
The worst Superstore of all. In addition to having staff testing positive for covid , they have some really degenerate customers (not all just some but more than the usual number) and management types. Avoid at all costs.
Great prices, but lots of floor walkers who follow anyone without a crew cut
They had what I wanted.
Nice
Nice selection of fresh produce, friendly staff and almost anything you need at this store.
Great place and great prices
Good selection of groceries and ethnic foods.
Usually a good stop . The meat offerings are not as wide and great as Wal-Mart.. in sense of quality and size.
I come to cooking school and I love it.Also Loblaws is my store always
Always clean and good product availability
Ample of parking available. All things are arranged properly. They have good deals.
Nice accomodation, you can buy every product you need in your home.
The pharmacy is and has always been a super horrible/awful place to think you will get help from the pharmacist or the pharmacy staff at anytime I went 5 years ago and I was ridiculed by the pharmacy staff for a health issue This time I went for something for my little girl And they did not have enough time for themselves and whatever discussion rhat was way more important and when they did feel like assisting again the same response all over NO HELP WHATSOEVER DO NOT GO TO THIS PHARMACY IF YOU ARE CAUCASIAN THANK FOR NOTHING
Great for flashfood as well as price and selection. No quite as nice as the Oakridge store however...
Huge selection but I'd be careful with any produce that is on sale.
Great selection of items. Well organized shopping environment.
Store was clean and well stocked. Freindly staff
it has everything I'm looking for and the service is great...love the pharmacy...the staff there go out of their way to help you
Was busy which is not unusual. But they had everything I was looking for and more! The prices are not over the top and the staff is so friendly and ready to help you! Love this store for all my grocery needs!
The shopping centre is quite busy unless you go first thing in the a.m. or later in the p.m. I prefer shorter lineups. It has all the items needed for your household at reasonable prices.
Great selection of produce, lower prices and a very clean environment.
Real Canadian Superstore is my favourite store.I have been buying things from here for many, many years. I will continue to support this shop. I am willing to encourage them to do better. I often recommend their products to my friends or customers because I am a small business owner. I like to buy a lot of things here. I know a lot of products and prices. There are many very good products at reasonable prices. Especially during festivals, they always launch a lot of special products for customers to choose from. Thank you very much for the existence of this store. My small store has been growing with this big store. Hope your business is more prosperous. But there are a few suggestions: One: Is it possible to provide a discount card to provide better wholesale prices for customers with large purchases, so that small owners like us can buy all the products here in one stop Two: Is it possible to offer more Asian food, because there are more and more Asians in Nanaimo, and the current product range is far from satisfying their market. I can help you choose, if you need it, I have experience. Three: Is it possible to offer malt vinegar in large barrels? Thank you very much, and wish you a prosperous business and a happy new year.
I live 2 hours out of Kamloops and come here for a big shop about once month. The prices are what I come for. But the service has went seriously downhill. I used click and collect last time. I always get out to help load but with covid I was told not to. I have a lifted truck the box sits about 5 ft high. When my groceries were loaded they were literally thrown over the sides. Lots not in bags. I had squished breads and vegetables, as well as opened squished cream and other boxes. I didn't have time to go in for customer support. I pulled out of the click and collect parking to fix their loading job and took pictures while I did so. Wrote superstore about 3 weeks ago with no response. Will NEVER use click and collect again and am not so sure I will come back for another shop at all. Time to find a new store
Expensive
I love the RCSS. They have absolutely everything you would need. The food is always fresh. The store is typically fairly clean. Plus they have a clothing line that is of good quality for a cheaper price. Their health & beauty department is comparable to that of a wal-mart or a shoppers drug mart.
Lots of variety, large store, almost need a map
Busy Store great meat specials
Excellent customer service. Even if you call in to make sure they have something they will go check for you and tell you their options. Very friendly. Has more products then other stores of the same type
The store recently changed their organization, which made the shopping experience terrible. After shopping at this store for over 10 years and spending $450 a month on average, now I’m considering moving to Sobeys.
Not as good a Pitt Meadows
This store does not enforce mask mandate on it's own employees, saw 3 staff working without masks.
It was clean and the service was good. ????????❤❤
Good place to shop,great prices,great selection!
Not bad
I realize these are trying times at grocery stores, but as a general rule, if I have to wait longer in line than it took me to get my groceries i simply leave them there and go somewhere else. Most of the time this occurs (as it did today) is people not following the item limits for Express / self checkouts. If there are numerous customers in the Express line with full carts I simply leave. Why are these item limits never enforced? This has occurred many times in the past at this location, which is why I seldom go here anymore.
Just ok, most prices can be beat at other stores.(clinic, pharmacy awesome) IGA for meat and fish S- store has good produce. Cereal easy to beat at walmart london drugs. Not a 1 stop shop any more You will get burned, 2 bucks for an apple? 45-50 buck for 2 steaks, what the blade roast price. Cheaper to eat out at Frescos Surrey
Some great deal but also some overpriced items. Watch what you buy.
Disappointed as for the produce department, stock levels were low for 10am shopping on a Sunday.
All the checkout aisle were open and the produce was freshly stalked. Very busy staff and very clean facility.
Curbside pickup is so convenient these days, and the process is pretty efficient, and the "shoppers" have been very friendly (for the most part). Unfortunately, order picking and billing isn't always accurate, so need to double-check everything against the receipt, to make sure you didn't get charged for something you didn't get - or that you didn't get more than what you were charged for (yes, that has happened as well, and yes, I reported it as well). Items get cancelled, which seems to be especially true for items on sale. Sometimes they don't read the qty right, so you get 1, even if you ordered a multiple. Finally, I've gotten quite a few dented cans - not just with a little ding, but severely dented. So it can be a bit frustrating, but I'll keep using this service for the convenience.
Found what i needed. Great selection.
In and out quickly.
I went there for glasses but I think walmart beat their offer
Everything is ok
Decent produce selection, good pricing, great seafood selection
The store is huge and there's a nice choice of brands. Prices are good.
It's easy to shop here and it close to where I live
Great selection, often has long line ups.
Great social distancing and good quality food
Always have what im looking for. The dry cleaners is equally awesome service. Nice place for shopping.
A cheap place for a propane cylinder replacement. Just remember to check the date on the neck of the new bottle as it's only good for 10 years. The one I bought here last year I couldn't get refilled this year cuz it was outdated.
Waited in line for 1/2 a hour ????????
Flashfood app gets me there regularly.
Quick in and out.
Very clean, plenty of stock, easy to navigate
In and out fast clean store specials are good
Staff where not helpful ,shelves where empty ,meat in coolers where warm
Cashier was on a power trip. I was 8 feet from a customer and she was telling me to move back.rather rude.
They have a lot of food. It's a big grocery store. I got my car insurance at them
Social distancing practiced good
It was good. Place was packed and they tried to get people in and out as fast as they could.
Never minded shopping at this store . The one thing I find offensive lately is both the Canadian flag and BC flag are still at half mast . These have been down for months . Many have fought and lost their lives for Canada and for our freedoms which today seem to be forgotten . I understand the why and feel that it was wrong in many ways mostly by government and covering it up. Nobody will forget this . Time to do this put the flags up again
Customer service is not a priority. Basic common courtesy is disregarded. Cashiers need training on human interaction. Having to review a grocery store is pathetic at best, but retail services need have improvement. Self checkout and Amazon will surely put this business out of business.
Reasonable prices and a nice floor layout...also a small but nice clothing section with sizes that include some 2x and 3 x. Women's
I go mainly because they offer price matching. They have top quality produce, excellent fish and meat market. Surprisingly their clothing and household section is comparable to the competition so I shop there too. Electric scooter for the disabled. Last on my list but not least, the FAST checkout lines. Nuff said.
Fast to go through in and out.
Always a great place to shop. Very clean. A huge selection. Friendly cashiers
They have a good variety but none of the employees seem to know where anything is.
They have every thing you need at great prices..
Overall grocery is good. Just need to improve their produce quality a little bit. Price match is awesome
Very convenient to do a big shop here. Fresh produce and deli! Clean aisles. Friendly cashiers. Plus a gas station on site.
My first time in the business. Did not make a purchase (was accompanying a relative). Will return at some future time when visiting Prince George to see how pricing and selection compares to nearby Costco.
Great prices! Friendly service
The worst organized store. Not a big fan
Tipicale Super Store product never in the same place. Have to hunt for it.
Great fresh food
Good
Nice clean store, one stop shop
The were helpful and happy to be working
I can usually find what I need at superstore and appreciate the points card.
Superstore Red Deer has to be the worst Superstore we have ever been to! The bathroom is always disgusting! I have even mention to customer service. They always say management is on it. The store is looking run down/dirty and always find empty shelves. As well rude service from customer service. Last time we were the we spent the $250 for the free gift of dishware. After purchasing our items we went to the customer service to get it and came to find out there was no more. At the very least they could have put a sign on the instore advertisement saying no more. What we received was some cheap plastic use one time dishes. Not impressed! We asked if we could rain check or somehow come back for the next weeks item. She was rude and said absolutely not. Terrible customer service! Some of us will spend a little extra to get to the $250 mark, if the gift incentive is worth it. Maybe new management is needed?
The cashiers sometimes do not wait for the person to load their items on the cart before they start putting the next person's items on the belt. In normal times this would be ok, but I had thought that during this pandemic they should wait. Are they not trained on this? Also this is encouraging the next customer to step forward, which they do sometimes anyway before the previous customer has finished loading up. But I cannot really blame them (the customers) for this, because they are not informed on how they should proceed. There should be a sign at each cash register at the end of the belt that says "Please wait here until customer ahead of you has taken all their items from the belt", or something like that. I would really like to see more order in how this is being done and that the cashiers are getting the training. The produce are ok, but the cashiers spoil it for me. Not all of them, just some. And when I tell them, why don't you wait until I get all my stuff off the belt, they get rude. Even though I am probably one of the fastest to load my cart! Please get your cashiers a better training.
Good service
Always some kind of special. Cleanest store I have ever seen and it's massive.vworth the drive.
I was sold a defective product. A jarred item shouldn't have the safety seal popped. This is fine. It happens for one reason or another. I do admit, they did leak. Apparently there was enough pressure inside to force the liquid out of the jar. The employee was giving me attitude for not returning to the store I bought it from (it's a chain, I wasn't aware that it made a difference). Plus I'm fairly certain I was shorted on the dollar value of my return. I didn't notice until after I tossed my receipt.
Love using PC click and collect at this grocery store. Always top quality food picked by the employees. A+
Big store
Love shoppping at superstore as they have a pharmacy section and you can check your blood pressure, weight, height, bmi, also love that you can buy clothing for the family, and toys for the kids also just recently bought a Ottoman, house hold items, makeup, its a one stop shopping place to go for all your needs.
Very organized, and I was treated very well at this store.
I am new to the area and dont know very many people so something like grocery shopping in an unfamiliar place can be stressful, but one of the cashiers, Rheanna was a huge help to me & very kind. will be coming back!
Good deals. Love when my point coincide with my list. Ended up with 20 dollars this haul on my pc points system. Thankful for that.
It's good only large grocery store in Kamloops lol
I used the women's washroom today and it didn't have hot water to wash hands ! I thought the cold water was just at the beginning and my hands were freezing ! I had to suffer washing my hands with cold water! Also, the washroom were filthy with garbage on the floor (this is to blame the washroom users as they didnt clean after themselves). Out of toilet paper and an employee had to replace the tp on top of the dispenser which is not hygienic ! Calling the management's attention to please do the inspection of the washroom and let your janitorial staff to pay attention and need to be retrained by the management.
It was great, nice and clean, employees were kind and their cash lines were busy but moved quickly!
Convenient but produce should be purchased elsewhere
If u are a price match person then this is the store to shop . They price match everything and they have lots of variety
The best prices in town!!
Great deals on great groceries. Superstore that it is!
Always out of something I go in for. It supposed to be masks only and nobody enforcing it at the door. Galen Weston you need to smarten up.
Cashier was great, personally I wished they had price match lanes. Sadly I was behind two price matchers, now I'm thrifty by nature. But there's reasons that stores like RCSS prices are higher, fresh seafood, deli, bakery, readymade foods etc. Stores like these have higher overhead than stores like it's sister No Frills.
Pretty normal nothing that cool
Good person distancing. Very few line ups when I was there. Great selection of goods.
Consistently out of products and under stocked
This has been my favourite super store so far for pc express!! So very helpful and very very organized! Thank you for being so badass!
Good place to shop
It's a great groceries store
cheated me. ..bought a sony sound bar from there on thursday. ...paid $200 . checked on other store websites same one on best buy , walmart and futureshop was $150 it was online and available in stock.printed out the page ...when i asked them for price match they said they need auth from manager and there is no manager on duty so come tomorrow. next day i went there to show them. they asked for flyer. i checked it was still same price $150 but the flyer has been changed because it was Friday i did not know that but they knew it thats why they wanted to let me wait till flyer change. when i talked to manager ANN MARY CALLAHAN. She said the same thing they need a flyer.She was very rude and said walmart and other stores are cheater they put it online and dont keep it in stock so they do not believe on online flyers. . but i dont know..what to do.. even i could not return to them because i already opened the box and connected to my tv.i thought the manager will do the price match so no need to worry..but .. finally i paid $50 extra with no reason...so bad customer service....i hope they wont cheat any one else...
Very clean the staff are very helpful
Used to be great. Then they dropped student discounts. Changed 50% discounts to 33%. Put coin slots on carts. Often don't have stock on sale items. And bad customer service. I go to Zehrs or valu mart now.
I used to love grocery shopping here but it has become hard to find the things I'm looking for as many things I need are empty on the shelves by 930am (due to personal shoppers taking it all) Otherwise the store is clean, well lit and laid out. The friendliness of the cashiers depends on who you go to.
Quick & polite customer service!
Great place to do your shopping. Always in stock, and the store isnt a huge mess like Walmart. The points system is awesome too. Dont do my grocery shopping any where else.
All your shopping needs in one place,reasonable prices,you can enjoy a coffee or a meal,clean and nice store ,many registers and self check out, huge parking lot.
I choose to support Canadian grocers and I am often able to do one stop shopping at the Superstore, shelves are usually well stocked with a plethora of items
Clean store friendly staff. And always have what I'm looking for
Great shopping
This is my favourite superstore by far. It's basically Zehrs on steroids. There are various ministores within this one, such as hairdressing and cooking lessons. I love the variety in this store, the international section has many items you won't find in smaller stores and the alcohol section is quite large.
A lot of their shelves were bare
I went to superstore today to see if my previous review and contact on the Facebook page helped with the restocking of shelves. I had been shopping at the superstores looking for specific items that were out of stock for at least a month. No one seemed to know anything. One item was the blue menu frozen Greek yogurt bar in caramel. This tastes so good my 8 year old nephew loves them and only 100 calories. I was doing my shopping at superstore primarily for this item and so it impacted my desire to drive to this store. So today when I went it was to look for the out of stock items they were in. I got everything on my list and was quite pleasantly surprised. In view of this my review increased from a 2 star to a 4 star. It will be great if it stays this way????????
It's very big. It's like someone multiplied a regular grocery store by a factor of four. It has anything you could ever want and you could probably live there for your whole life comfortably as long as you evaded the staff. Took off one star because I got separated from my fiance and it was very scary.
Very good
Dirty store staff over worked under staffed.
Quite often the veggies are sub standard compared to other grocery stores, cashier's are friendly!
Very friendly and fast to get in and out
Great pricing and usually well staffed to deal with rushes. With a membership they have a perk where you're able to order your groceries online and set a pickup time the following day. Saves so much time with a little planning! Highly recommended
Store is alright but service is bad.I was there around 10.45 pm today. Doing grocery shopping. Very very rude associate slim woman around 55-60 yrs old wears glasses standing near front door made rude comments as we were leaving the store. Seemed frustrated, picking at people for no reason.You need better staff for sure. I will be shopping on gateway superstore or walmart from now on. Very bad experience.
Great food ????????????????
Very friendly and helpful staff
Clean well stocked store with a decent variety of goods at a decent price. Staff encountered were friendly and helpful
Often wait over 40 mins for online grocery pick up due to employees recording the parking lot incorrectly. When they do eventually come out, staff are quite rude
Great selection. Always well organized and clean.
Won't do wall Mart so went here
$1 to lend the cart is ridiculous. I didn’t have cash so I went up to one of the cashiers. Asked them if they had a loner cart or what is done to those who didn’t bring cash. She asked customer service and all she did was nod no. I turned around and said Walmart as I walked out. I tool that helps you make more money shouldn’t be an unconvince to the buyer. Make it easy for customers to buy. Charging a temp rental fee is old school thinking. You could easily put adds in it and cover the costs of missing or damaged carts.
Good food but can be pricey compare to thrifty food sometimes.
I have always liked this store. The layout is clean and concise. Easy to find stuff. Helpful, pleasant staff.Would shop there again.
Just went there 1/2 hour ago. No Utility Turkeys at all just $30 grade A and butterball! Bought some utility turkey there just last year. Person in charge said no Utility turkeys this year!
Clean..covid friendly Great selection of products at Great prices
Wide selection of groceries and prepared foods. Great salads. Quality fruit. Competitive pricing.
Nice and big, lots of options but workers are almost always unpleasant and cashiers stand and watch me bag all my groceries...
Always find what I'm looking for. And if I have a issue one of the many people who work there will be more than happy to help. Absolutely 5 out 5 Stars. And they have cheaper cigarettes than most stores in Red Deer
Variety and quick when all registers are open.
I was in and out pretty quickly. I absolutely love rebecca when she's on self checkout. She is the quickest most knowledgeable person for what to look for to make sure size and item is what's being price matched. Good job becca. Store has made some changes for the better. Love this place.
Much improved after recent renovations. Love the new butcher counter.
Employees unsure of price match deals. Have purchased offers advertised at either shoppers drug mart or superstore. Sometimes they do this, other times No??? Ridiculous
Good pricess
Everything you need for a great meal!!!!
Will avoid this store at all costs. In a hurry to get stuff for my daughter's archery shoot. Just 2 items in and out right? Nope. Get to the till and the 1 item comes up $5 more expensive than marked on the shelf. Manager is called over and goes to the area while I'm waiting at the till. Now when I picked it out there were 3 like items in 3 different colors all marked at the cheaper price. When the manager calls the till back she tries to say that it was that price for only one color. I wish this wasn't typical of super store but this is not the first time. I have seen yellow price tags destroyed and told that wasn't the price on more than one occasion.
It's not as friendly as it used to be,prices are but higher.
Great place but some expensive stuff
Its my go to grocery store and couldnt ask for more but the long lineups during peak times.
I really like this place. A great balance between no frills and loblaws. The staff here are nice and the selection is vast. The parking lot is easy to navigate and I love Mobil gas station to get pc points from. Wish I had one closer to my house so I can frequent it more often.
Wasn't busy! In and out ..no problem!!!
Welcome to the slowest checkout in the world. Just spent 40 mins at checkout. Will be avoiding superstore from now on
This is the mother company to shoppers drug Mart. They charge more. They didn't want to honor the price
It's a pretty big store with a wide selection. The produce was fresh and a good amount of organic too. It's a clean store, staff are helpful. The bakery is good, and I especially like the fresh baked bread. It's not the easiest store to get around, some things can be hard to find and the layout can be a bit confusing if you're not familiar with this store
This place has some of the best selection of grocery stores in the kw area. You won't find specialty items here but it's got good selection and good produce.
great store with amazing staff. they are always willing to help with anything, great stock and always every till open. there bulk section is impressive, latest trends and seasonal section has great selection.
I had the best experience at this superstore today. It really shows that the staff are working very hard to keep shelves stocked. They had the best selection of produce I’ve seen in a while so I was able to get everything I needed. The handle on my basket broke and who I’m assuming was a manager let me leave my groceries at the front while I wait in line to check out, he even carried them up to the cashier for me. The cashier was also incredibly friendly, especially in a time like this it was the best shopping experience. Thank you!
If your vegan, gluten or prefer organic or just looking for a natural alternative , this is the place to go. Their selection is twice that of other stores!
Too big... Not fun
I was in the washroom and one of the cashiers came out directly from the toilet without bothering washing his hands. I wonder how many do the same!
The store is clean, even the washroom was nicely clean. You have lots of veriaty and the staff is friendly. Proper distancing and safety measures are there too.
If you could only shop at one store this would be the best choice. I'd like to think it's primary sales are groceries but, there are other departments that can easily make this a one stop shopping experience. A list of departments would be to long for this review let me say I've shopped there for items from groceries to eye glasses. We have bought three BBQS, garden/patio sets, kitchen Ware and numerous electronics. There is also a pharmacy and woman's fitness center. In closing I'd also like to add that the prices and quality of food items are extremely good AND this is one of the few stores that will price match, what's not to like eh?
Very comfortable environment. They know and try their best to sell what consumers need.
I don’t go in as I frequently see people not wearing face masks entering and exiting the building. I do, however, use their curbside pick up. I have nothing but good things to say about it. Wait times aren’t usually too bad, the staff are friendly and following Covid precautions very well. I will continue to use this service.
Mostly have everything you need for day to day groceries , but not for specialty groceries or for a quick shopping.
All in one shopping, mail, another part of my shopping at this store includes a hot meal and cheese cake from the dairy isles. Then for fresh fruits, veg and a huge variety of them. This store also has the most comfortable and color coordinated clothing and accessories. I am pleasantly surprised each time I visit. It must be one of the busiest supermarkets and yet organized, clean, friendly and I'm at a loss if i don't attend there at least 5 days a week. Great store, great products and great staff. I am hooked! Thank you! I have to add, the pharmacy! The pharmacists are wonderful and helpful. The seem to care more than a lot I have encountered. I don't think I will find another supermarket with all this one has to offer. Don't change a thing, except maybe a lay-away for short term. That would be the icing!
They have a good selection, store is clean and their prices are very competitive.
It use to be you could make a list and shop for two weeks and maybe be short one item from your list, now you go in and have three items on your list and they are guaranteed to be out of one. Always always short on stock.
Really Covid conscious! Great selection, great price!
Great service!!! An a fair bit of variety. Decent prices!!!
Getting the lines to the till was fast good job to the guy who managed that.
I was only in for 2 minutes and out but I found what I needed
Great selection and price.
Good deals... Actually very good deals!! But horrible front end customer service, it seemed as though I was more of a nuisance to the cashier than a customer, all despite my spending of over $400.00....
Fresh cut fruit trays at salad bar at superstore are my favourite ????
Had to pickup a few things for the house just a quick in and out trip
Great
More expensive than Wal-Mart, but you have to bag your own stuff. Need a dollar for a shopping cart. If it wasn't closer, I wouldn't bother.
I only gave it a 3 star, this store is huge I only went in for 2 items of which they did not have either of them. For a store this big you would have thought they would have had what I was looking for. Swanson beef pies and plain beef sausage made in their store.
Great store but quit changing the isles , have to re learn everytime they move stuff around.
Despite it being such a large store, with a large variety, I often find it hard to find particular grocery items, and I usually have to go elsewhere to find any obscure items. It would be helpful if there was a way to ask someone or look up an item in order to either find it or see if it’s in stock. There’s very rarely anyone available to ask, so I just end up going to another store. I don’t usually shop there unless I need a PC item.
One stop shopping - great selection, but a few minor pet peeves: 1) Being forced to buy multiple quantities of certain products in order to get discounted prices; 2) Especially during busy periods, the place is a zoo and finding parking can be a challenge. This has been exacerbated with what seems to be an unusually large proportion of "special" spaces, even those placed far away from the store entrance, and the newly introduced pickup service. Most of these spaces remain unoccupied - sometimes even occupied by frustrated drivers who ignore the rules - while the zigzagging search goes on for the rest of us. Direct access from highway 16 would also be very helpful.
Mega large, well designed store with lots of product variety. Price-matches with other local outlets. Pumpernickel bread was great!
Bought some deli meat that smelled rotten, hadn't even left the parking lot and got my daughter to bring it back for a refund. The customer service clerk was ignorant and rude to my adult daughter, which does not surprise me because anytime I bring something back they treat me the same. Worse customer service desk ever!!!
My favorite Superstore but I tend to find the shelves empty more often than I'd like
Great place to buy your groceries,reading material . and a bunch of other stuff
Went to pick up my Flashfood order...the hamburger I ordered was gone, and that was that...got the Flashfood app to refund my money which takes up to 6 days.. ridiculous!!! Waited for another item while they went to look for it in the back!! Was not impressed with that service at all!!
Has a wide selection. Its also close to home
Accessible and has almost everything. My one stop mall at great price
It's nice to see people are listening to the news regarding panic buying. I went into Super store to buy some meats for my daughter because she out of a job right now' and guess what NO CHICKEN hardly any other meat products. WOW really nice to see and you call yourselves Canadians citizens... I'm so disappointed ???? And it's not the stores fault. It's you and others thinking about yourselfs and no compassion for others who are struggling... THANKS
This store has some decent COVID-19 prevention out in place (they are monitoring people coming in and leaving the store; they are offering hand sanitizer; there is labeling on the floor for one-way aisles; and labeling checkout lanes to help customers try and stay 2m apart). When you go to check-out, there will be one main line up that will guide customers to open individual lanes, when it comes their turn; similar to Costco. They still have self-pay lanes; there is a seperate line for this. The place can get busier around the middle of the day to the later afternoon; usually around rush hour is the worst time to go, I find. This store does not have a beer section, but they do have a Wine Rack.
Disgusting dirty filthy I refuse to step foot in there unless I must
Good variety and not too busy
As someone that doesn't live in kw I come here a lot
Great store. Has almost everything. Too big though. Have to wear the mask for too long. Great prices.
I Shop here at least 3 times a week. One is a bigger shop and the other 2 are fill in or forgotten items
I visited the Nanaimo store this morning and heard the rudest treatment of another customer I have ever experienced . The meat manager was loading an empty bunker with an advertised sale item that was out of stock. The woman shopper reached to the bunker to remove an item she had been waiting 15 mins to pick up. She was rudely snapped at twice. I was not impressed with this level of customer service.
Lines are often very long
Always can find my international food options with reasonable prices.
I'm giving one star just to be able to say this, there self check out has the worst customer service in pa. Coop, save on , Walmart they all have someone who is actually there to help , and paying attention. My last 2 times through self check out I have waited longer then I should have because people weren't paying attention and the one girl was actually on her phone. If u guys can't have a decent employee to actually run the self check out shut it down!!
Expensive but have good quality.
Well organized store, would love if you were able to get cell service inside the store though...
For the most part, it's the same as all the other stores. I gave it 3 stars because I find this location in Coquitlam to be dirty. The entrance is always full of foot prints and dirt. They need to mop the area outside the mobile store more often.
Good
Must admit the store has been cleaner than it used to be with last manager but I was disappointed to see , in this time when most people are concerned about germs and spreading infections last friday to see the two employees bringing in shopping carts , goofing around and spraying the handle of the shopping carts and wiping ( only the top ) with a used wad of towels he took out of his back pocket. He then proceeded to do the same with the next 30 carts or so with the same cloth. Superstore gets a lot more of our business now because they still price match ( Walmart quit doing that a while back ) so now we shop at Superstore a lot more and bring in flyers from other stores . We live in the southeast but why travel to all the different stores when you can do it all in one place.
Wow how rude can a manager be. I asked a question and she says to me the longer i talk to you the less I can help. How does that help the customer. If someone if nice and asks a question I should feel like I did something wrong. I was nice and not rude. There is plenty of options in this area and I'm very glad to use them and never show here again . I will be in touch with head office about my time here with a simple question.
One of the many great cottage grocery stores.
Always friendly and helpful if help is needed!
Pretty standard visit. Good selection of items, but the store was a mess and it was hard to find someone in the floor if you had questions.
No arrows to indicate the flow of traffic which means people are within two meters of each other in every aisle during COVID.
I love Superstore!!! Stuff there aren't that expensive especially groceries.
The store was very busy and they had all the cashiers which was great
The store has a new layout (Aug 2020) so things are slightly harder to find. However, most items are in stock as usual. Unfortunately so are the loooooong lines. Each time I've been to this store, the wait times was between 15 min and half hour, which is surprising, as none of the other stores I frequent have these types of lines. That's probably why I only come to the Superstore about once every 2 months since COVID-19 started.
My go to grocery store love the rewards program
I felt there were to many customers in store for proper social distance
One word "AWESOME" Great prices, Well worth the 20 min+ drive. The point system is an excellent way to save even more $$.
Keep it up in customer service
I was in tonight about an 90 minutes before close the Thursday before August long weekend. I realize being that late I should expect shortages, but I went in for one thing specifically and they were sold out. I know it's not their fault because they cant control what people buy, but it is still frustrating when I'm in town for the day and have to drive over an hour to get home and they dont have what I needed and cant get it at any stores at home either. Otherwise it was clean and the staff are friendly but they only had 2 tills open and long lines at each. I was going to pay with cash but was uninterested in waiting that long when the self checkout was available
When you call the store, and the automated voice comes on with options for the departments, the very second option is "specialty cake orders" I called yesterday on my break, and was on hold for about 5 minutes until someone clearly picked up the phone, and then hung it up... So I called to make an order today, this lady in the bakery department answered, then as I go to ask about the order options, she interrupted me and told me they don't make cakes?? But then say, "oh actually we do, but we just don't put signs or saying on them, you just come in and pick a cake we made" So then I said "oh okay" because I was surprised she cut me off, and it made no sense why their phone line says "specialty cake orders" only to be met with that response.. then before I could respond more, she says "thank you" and hung up on me.. ya. The lady who works in the bakery with a thick Russian accent isn't very nice on the phone. Thats for sure.. obviously don't get your cakes from here if you want anything more than just a generic store bought cake. EDIT: I called back and talked to a manager, its due to covid, but they haven't changed the phone line options, and I mentioned how I was just told they didn't have cakes, and not given a reason why. So the manager said they would speak to the bakery. Hopefully this clears up any confusion.
salads and sushi here are yummy
Great service. Limited amount pf people allowed at once.
I really think you should bring back the " Recipes to Riches " products. They were so good and fun. I became addicted to them. Now they're gone. Bring them back !!
very very poor customer service for a week straight items sold out, brocolli sold out 4 days in a row, asked if someone can get me more from the back after coming back day after day with none in stock and was told it's at the bottom of the order day after day... if an item is on sale goodluck getting it. Also snobby store manager at the evening an old lady not helpful or experienced at customer service i think this is the worst grocery store in London.
Although I appreciate the well organized check out and friendly service, first: staff are needed to manage or remind customers of social distancing...maybe half of people at most were observant of this simple task. Second and most disturbing: while waiting at pharmacy, a young grocery order collector stopped, spent a long time ???? picking at their face under their mask, examining whatever they found (with both hands) then proceeded to collect, touch and bag a grocery order. Please retrain these people! Quite inappropriate, unsanitary at the best of times and frankly disgusting. I will not shop there despite liking the products.
Like any other grocery store
Great place to shop but short in super markets chain law of 1996 wrong price tags......
Very good store associates very helpful
This store a nest for covid.their manager is someone who supports donald trump and doesn’t believe in science. Buyers go somewhere else
Today July 9th, I was shopping with my elderly Mother in law. As I was waiting for her at the front of the store, I noticed her coming up and aisle. She slipped down to her knees and I ran to her telling the cashiers I needed help. The staff was absolutely amazing with their quick response to her. They were extremely professional. Mom had passed out by the time I got to her. They were extremely helpful and concerned. All I can say is Thank You to the two wonderful ladies that attended to us. I am sorry I never got their names. You know who you are.
Great place for all things you need
Worst PC Express location! For the second time they didn't have my order ready as scheduled and postponed to the next day, besides I also had missing products in past orders (charged but not dropped), almost every time we are shorted in some products but we got to know only a few hours prior to the pickup time and quite often we have to wait long (sometimes 30-40mins) to receive the pickup order. Unfortunately, they just lost a loyal customer due to their consistent awful service!
Lots of organics and choices.
i enjoyed myself i love to shop
I tend to avoid this location due to the crazy number of shoppers every time I've gone. Parking has also been super crazy in most the parking lot areas. There is however a PC optimum ATM kiosk in the front which I like. It has a Dollar Store right beside this Superstore, its is also pretty large. Staples too. If that info helps anyone. Theres a good selection, just too many people in store, in my opinion. Makes me really uncomfortable to shop here, you may feel differently. However it was plain to see that their shelves were well stocked, it's quite a large floorplan for you to traverse through, wear comfortable shoes.
Has pretty much everything, however I would stay away from their fish. Except for the lobster and clams, all the other fish - frozen or otherwise did not smell or taste fresh.
Staff are friendly. Sometimes the deals are great. Cheese could be a bit cheaper.
Zero clean carts in side. Does not enforce covid precautions. What's the point of having security at the door if your going to allow customers without masks ?
Everything you need is right there and very good pricing , clean store and very friendly staff always ready to help a lending hand and get what you came for! Definitely shop here. Tell them "oldmountainman" sent you here!
Got pumpkins for a contest at work. Unfortunately some rotted before staff could carve them. I do love this store though - well laid out, great selection of foods and awesome staff. They are always very friendly and helpful.
Good overall meets the basic needs for the most part.
Great experience, great food, superb location overlooking the valley below.
I like that they require masks and they're super close to bosleys, plus real canadian has so many different things here i can pretty much always find what i need
Very busy. Many cheese. Not as many rare sodas as one could hope.
Excellent, finally had a cashier that didn't try slamming everything thru in 2 minutes.
Probably the best store in Fort Mac for the overall lowest prices but it is a bigger store so more people to deal with. Not as quick in and out. It has a good selection on items plus you can build points on your savings card.
Safe distancing, only 1 customer at a time at cashiers, cashiers wipe down before next customer
Used the Express app for the first time. Have been waiting for over 45min to pick up my order (yes I called). Guy beside me has been here longer and seems much less happy. Would have been home and made supper by now.
Too many people begging for change and harassing customers in the parking lot.
Very close ????
I like superstore a good Canadian company
Not indian food there
Have always used this store to do my main grocery shop every few weeks. But the last few times I’ve been there the produce and shelves have been so depleted. Lots of the produce was well below par and I decided to buy it elsewhere. The milk I always buy here has not been in stock the past couple times I’ve shopped here. And other products I always buy here I either couldn’t find or were also unavailable. Have decided to stop using this store as my regular main grocery shop and will go elsewhere in the future.
Greatgrocery shopping experience at the Real Canadian Superstore...Wonderful produce .Deli has a great selection .All departnts are very user friendly and easy to find everything on your shopping list. Exceptional parking with ease of entrance and exit .And if you find you need to refuel as your exiting there gas bar is perfaectly situated to address your needs.
Good customer service
Always friendly staff!.. They also always follow covid policies including cleaning grocery belt and distancing in store plus much more!
good deals and a huge selection of food items, great place to shop and rack up those pc points
Shop at this store often but I’m very disappointed with large pack of pork side ribs purchased today. They were ‘free from’ with Westfair Foods label. Top layer looked great and I was hoping the bottom layer was the same, but it is not so. This is where they hide all the pieces no one wants, full of gristle and fat. Trimmed off over a pound of fat and hard inedible chunks and it may be tough to find use for those bottom pieces. It’s sad that this is a way to fool the customer into paying top dollar for something that should be significantly discounted.
Prices competitive. Avoid shopping at peek times. Long waits. Poor parking on busy days with garden center and New Burger King.
If you must shop here...deli and bakery is great and the store is clean. Prices are either a little higher than other stores or you have conditional sales.. (must buy x number of items to get the deal). Tip: go to the mature cashiers..they are friendlier and much more experienced with people skills ..
I love to buy in this store , amazing quality x good price . You can matching all price ! If you use your optimum card ,you can collect points and change like money in your next purchase. You can use wifi there , free parking . The only thing that I don’t like it , is about cleaning shopping car ( you need to do by yourself).
Great place to shop!
Some of the best prices in FM but the produce stocking is poor. Had to stop at another store on my way home for something simple like tomatoes or bananas.
Went there a couple nights before Christmas. Forgot a coin for the shopping buggy. Was told to ask security at the door. He was speaking his language on a blue tooth. He sounded very agitated and when asked if he could help with the buggy. He glared at me like I was intruding and unlocked the buggy and shoved it at me. Very bad service I rarely use this store as it usually not a welcoming flow of shopping
The staff is always kind, and the inside is clean.
They have a huge selection. The organic produce can be improved. It has happened that some of the shelves were pretty empty which I can understand seeing how big the store is. The staff is friendly and helpful if you can't find what you're looking for. I like that they have deals at the end of the day to make sure nothing gets wasted. The click and collect works great b
Prices are fantastic, their are several items from Trinidad and Tobago where I am from
If it weren't for the fact that there's only one superstore in all of the area of Victoria we probably would go more often. The prices are fairly decent. The availability of certain products is a little deceiving at times. We have looked online and seeing that something's available but when going in, have been sometime sadly disappointed. The no name products are also sorely lacking for the most part.
This place is huge with a lot of selection. If you want to get in and get out quickly for a few staples maybe drive to a smaller location
No lineup at checkout.
Usually very good for the price sensitive shopper. Latest experience not do good. Very depressing. Too many covered faces and sad fearful eyes. Rather go somewhere else till the insanity has passed by us all...
It is what it is.....a big grocery store. The service from the pharmacy could definitely improve!! As for the grocery store, very seldom do they NOT have what is advertised. The kitchen wares section has some very good prices
Fresh produce and courteous service
Easily the worst super store IV ever been into in all of Alberta and IV been to over 6 wow was I shocked in the chaos in organization they don't even have an organic row most superstores have a minimum of one some have 3 what a joke.
Love Superstore and PC products!
Good store. You'll find everything yu need here
Great Service!
Like shopping tgere but find the produce isn't as fresh as it shoukd be!
I came in to try and get some quick change for parking at the college. The self check out does not take cash. I had to line up behind several people at one of the 3 open tills to purchase 1 item. I asked the cashier for toonies while her till was open. She must have misunderstood or not heard me because she took out loonies. I tried to correct her but she had already closed her till. I then had to wait at customer service for an attendant to change my loonies to toonies. The customer service counter attendant was confrontational and argumentative towards me. She did not directly argue with me however she kept insisting that the girl at the check out lane knew the difference between loonies and toonies. I really could not care less if the girl knew the difference between loonies and toonies. I just wanted to get some change quickly for parking at the college. This trip was not quick at all and I probably would have had better luck getting change quickly at one of the other grocery stores or convenience stores. I doubt I will be going back to this super store any time soon.
Lot of good changes.
Didn't like the one line you have to stand in for checkouts
I took one step in this store today, turned around and walked out. HUNDREDS of shoppers crowded in there! Way to obey covid protocol.. not! This store is a covid outbreak waiting to happen. I'll shop elsewhere from now on.
This store seems to have problems maintaining stock levels, especially in the dairy department.
Store is good, people can't park or read signs
Winnipeg store had armed police officers in the store. Which means alot of crime happens there. I will be sticking to my little town instead from now on. Shouldn't need police to go grocery shopping!
Very little meat selections these days and what they have is of low quality
Great Deals on organic fruit and veggies, sometimes the same price!
friendly staff.. store is clean...
Alot to choices from no name brand to the name brand kind of pricey
Just another store
Good service & friendly & helpful staff.
This a great store better then lloydminister
Good store prices are a bit hi
Love going to this place in Prince Albert...clean and friendly people
Good food, but make sure you watch the prices as they are scanned. Many are marked wrong on the shelves. Also be careful at the gas station, the auto shut off fails from time to time.
Wide breadth of product line without the depth. Organization and placement often leave you searching while scratching your head. Staff and customer service are very good; except at the pharmacy.
I find this store very well organized. Clean bright and well staffed. The cash out lines do get long but staff are quick and still friendly.
Massive and has everything one would want in a grocery store. Great value for money as well.
Good inexpensive place to by food.
I like the prices and deals at Superstore, but some of the cashiers are not the friendliest. One cashier, acted like I was interupting his day. He never said hello, he did say bags ? to me. When I said thank you he said nothing. I avoid this cashier now.
Big, clean, has wine and great prices on diapers. Its worth the drive! I also love the seasonal tablecloths they have.
Great prices and awesome service
Great service and shopping experience.
Only grocery store to compete with Wal-Mart on price and it has better, meat & produce selection.
Good clean store. Produce sometimes doesn't last the longest. Like the PC Express program. Not too busy for a superstore.
Poor customer service. I was there about an hour ago. Wanted to ask the pharmacy about an over the counter medication. There was one lady on the counter who was on the phone. I waited for 5 minutes to be acknowledged but no one was polite enough.
More attention needs to be put towards making certain that items have not passed the expiration date and are still on the shelves, or in the coolers to be sold. Every week I find items such cheese slices, yogurt, egg whites, salad dressings and even cereals that have passed the expiration date. As a consumer I should not have to spend extra time checking all of the items I purchase to ensure they have not expired.
Always get quick responses and great service
Too many empty shelves
Everytime I buy food here it goes bad in a matter of a few days. There has been a couple instances where I unknowingly bought expired food off the shelves. Better to spend the extra few bucks and go elsewhere.
Busy place good selections parking spots are small.
It's actually too big of a store for me. Most groceries are for a family and I'm a single person.
Absolutely disgusted by their deli and bakery departments. It’s December 15th and their pita breads expired in November and are full of green mould.
Great staff very clean and well stocked well worth a trip here again
Great store
Great prices and always stocked up!!! Bue not happy you don't get points with everything you buy!!!!
Love super store been shopping there for 21 years ????
Typical Superstore. They did have all lanes for weekend now. But Walmart beside them starts to get some rare items with good prices. I am switching slowly
Quality of produce is the best, providing it's stocked. Lots of variety of items. Great store layout. Staff is always helpful and friendly. Very clean. For some reason, there's just no cell service in the store.
It's a nice clean store.
Great place for grocery, been coming here more often. Wife love pc points
Nice store to shop at great selections
They stopped stocking jamaican island ginger beer so I mostly stopped going there...also no passion fruits
Excellent Customer Services - while shopping this past Sunday, I lost my watch at the Real Canadian Superstore in Midland, Ontario. I only realized this after I had returned home. I was able to call the next morning and spoke with a very friendly staff by the name of Heather. She even went to the spots in the store that I had shopped...unfortunately, it wasn't to been found...she still took my information and phone number just in case. Later that day, Heather called me and asked me to describe the watch...and much to my surprise it was found in the parking lot...a little bent out of shape but still working! I was so happy and thankful that it was found! I'd like to take this opportunity to thank Heather and all of your employees for great customer service and working during these difficult times! Many thanks! :-)
Everything you need in one spot. Super fresh produce, liquor available in store.
Found some very good-value items, as well as excellent bbq chicken and sushi... will be back!
Generic grocery store. Not great and not bad. Prices are o.k., product is o.k. and most of the staff are helpful and friendly. They could improve their cheese department though as it is very limited. Otherwise this is an o.k. place to shop.
High prices and poor quality of fresh food. Not impressed with any RCS anymore.
PC express is a great service
Silly Google wants me to state why I hated this place but I give it 4 stars because the quality of the food you can buy here is good, and if you are selective you can find good value.
its literally a store with a lot of stuff to buy inside of it. parking is good lots of it
Prices are good. It's clean. Staff mostly pleasant. Service counter is generally not pleasant or polite. Have to watch limits to receive lower price . Having limits of two on products that have many flavours is unreasonable.
Non discriminatory, they serve all.
If you can't find it at Superstore you likely won't find it anywhere!
There quality is better than wallmart
This is the store that I use most often. They do match prices from other retailers. Always check your bill for correctness.
Christmas Eve and I worked until after 4 pm, thought I would not be able to find anyplace open to pick up the last minute items I was still looking for. Much to my surprise I found a Real Canadian Superstore was still open, they had lots of stock to choose from and the staff was so helpful. I would like to say thank you to all of the staff , at the Real Canadian Superstore on Oxford Street East in London Ontario , who were working at the store on Christmas Eve, your service is very much appreciated!!! Thank you.
Click and collect at Superstore in Yorkton is by far the best place to click and collect. Always on time and beating snacks. Try it and see how well the friendly knowledgeable staff do their thing.
Their fresh corn is disgusting. Tassels are rotting, need to go to a roadside stand to get fresh corn
Friendly helpful staff Clean organized well lit Fresh produce Great meat selection
I have a mask exemption. Superstore never harrasses me about this. Other stores should follow their lead...
I really love this place. They have charging station for my car as well.
Very nice store. Well laid out. Lots of cashiers open as it was quite busy.
Great discount fruit place
Good food n awesome prices
They have a lot of stock of what we are looking for
I went here and that night had one hell of a time. Coincidence....I think not
Great food great service
Superstore is always an issue for my wife and I. The location is great and the selection is big however the store has major staffing and restocking issues. We find that almost every time we shop there we can't find basic items like white onions, red peppers, avocados, canned beans etc. We end up having to shop at Save On or somewhere else since they honestly just don't keep the shelves stocked very well. It's super unfortunate and we won't be shopping here much in the future.
I'm a pretty big fan of Superstore. Unlike, say Wal-Mart, they don't run out of stock nearly to the same degree. Prices are great. Selection also quite good. My biggest beef is that they close the deli 2 hours before the store closes. WTH? I typically can only shop later at night and it's super annoying. I also have learned not to shop there later at night on a Saturday. That's the only time I've run into problems with out-of-stock items. And I also have to mention - buy their President's Choice loaded pepperoni pizza. I'm not a huge fan of frozen pizza, but this one's a game changer. Ridiculously good.
Love this store. Always find what I need!!! Great prices. Awsome selection. Knowledgable staff
Pretty good store overall, they will price match with no problem. Prices are not bad. One thing that I don't like is there stupid quantity pricing buy in quantity of 2 or 3 to get that price. That is one thing you have to be very cautious of when you don't need that much of the items you wanted.
Some can be a little more friendly our money is just as good just the color is not as bright
Good selection of President's Choice ducts. Comfortable layout and surroundings.
Huge selection of grocery, good prices and sales our amazing
Cashier was so awful ....definitely not a first choice store to shop
Where is all the toilet paper?!
Place can be crowded at times, staff is helpful, however if your not at your till turn your light off please
Well stocked with great deals
I like the reorganization of the aisles and the addition of new foods. It’s a very clean store and polite hard working employees everywhere to assist you if needed. Since it’s a small town and there aren’t many places to shop it’s a convenience to go here for your groceries. Would recommend.
I like to eat. They sell food. I cooked it. It was good.
Always fully stocked and easy to find things thanks to that item locator
Great service, well managed and very clean
Good prices, I just don’t like how you have to pay for the carts. I understand you get the money back but what if you don’t care change with you?
Great place for groceries and household items.
Great store bring a pile of cash tho. 7 things will be on sale but all others will be double. I still like the fresh produce and meat slash seafood sections .... dynamite ????
Great quality, good prices, and price matches other stores flyers on paper and on phones. Great hours (early morning to late at night every day)
Was in there at the end of the day, to quickly buy a couple items. They were about to close. A lady followed me around right behind me the whole time! Like I was a shoplifter... there were several people that came to the register after me and I left way before them. Maybe she was security but she was way way way to overbearing and aggressive. I've been a good continuous customer at superstore for years, and they just lost my business from how she was treated that situation... if you want to feel like you're in prison while shopping. Shop at the Real Canadian superstore in Fort mcmurray!!!
Everything I need in groceries and a clean store.
I always get what I need and more every time I shop here... i shop here because of the Canadian content for the most part depending on the season... the quality is great for the price i pay... if you have a points card and use the advantages when available the reward of free groceries is totally worth it... we generally get 3-400 bucks of free groceries every year... which comes in handy after a family holiday... 2 thumbs up from me... thanks very much
I shop here for all the things that I can't seem to find elsewhere!! The things I look for are always a better price here!!
Not going to shop there until the put back up the Canadian Flag,. My FN ancestors fought in WW1 and WW2 and some in Vietnam. I dislike Weston's attitude toward their memory and their selfless contribution to help keep Canada and Canadians free from oppressions and dictatorship. Some of those brave people paid with their lives. Very disrespectful Real Canadian superstore
IF you can find a staff member to help you, they are rude and don't help you find an item or offer to find out where it is. The cashiers slam your items after scanning them. Will not be going back here. With Walmart, Costco and Saveon foods close by there is no need to go to Superstore anymore.
massive floor walkers kind of annoying
Wife likes the grilled chicken ceaser salad. Don't always have it but when they do I like the convience of being able to pay at the self checkout right at the deli.
Dirty, the Pharmacy is extremely slow they told me to back in 1 hour it was 3 waiting and my daughter waiting in the car after surgery they tell you very polite to wait 15 minutes on the side there but 15 minutes means 32 hrs more. People don't respect social distance a mess of store
It was easy to find what I needed and covid protocol was being followed
We were at the Grandview Highway location today and surprised to hear that the store was asking shoppers to maintain their social distancing over the store speakers. This is a great initiative as we have become to complacent as our Covid numbers are rising again!
Store was clean and, for a change, the shelves were not bare and disorganised in the aisles that I had to access. Superstore still continues to be better priced for most dry goods and toiletries. One star minus because of the non smiling cashier...we ALL have some challenges; I still try really hard to give a Smile and positive energy to those I interact with, especially grocery store cashiers who have to put up with all kinds of people. Smile back!
Easiest place in GP to get groceries with a big truck.
Use the pick up service. Was fantastic. Fast and friendly service
Always a great selection!
The shopping was not bad, but the lineup for the tills was very confused. The "till director" was sending people and their carts in to where crowding couldn't be avoided. It's not a complicated process but the lady was too short to see if customers were nearly finished their orders. I won't go there again unless there's something I can't get anywhere else. ????
Dirty cluttered store, isles packed with stock on pallets waiting to be put on the shelves. Empty shelves everywhere. Prices often don’t match the product and always seems to be mislabeled with a price that is actually cheaper than the real price. If you’re not watching when you go through the till, you will be charged too much. When you are overcharged, the staff plays dumb when you ask about the “Scanning Code of Ethics!” Also bill themselves as the “Real Canadian Superstore” but continue to sell second rate produce from other countries and seafood from everywhere but Canada. Canadians produce and harvest some of the best produce and seafood in the world! Why does Superstore continue to support other countries before our own?? Not enforcing public health order of a mask policy during a world wide pandemic. Many people wandering around the store without masks on.
Staff very helpful go ubove and beyond the call of duty.
It's a Superstore, much like other Superstores. Good selection of food and fresh produce, Bakery and Deli Goods, ethnic food and pretty much everything else. Lots of parking and accessibility, and reasonable prices. Can't ask for much more.
Staff is very helpful and a nice store to shop
Huge variety in grocery and household items. Clothing section is diverse as well. Easy one-stop-shop.
Usual Superstore
Customers are never right. Groceries got crushed. To long of line ups hate self check outs
ok
Friendly, helpful staff, even if the prices aren't the lowest
Always a pleasure to shop there. Kudos to the pharmacy staff.
The veggies are not that fresh.
They sell groceries what can i say haha
No line ups all in good shape. Cashier was very happy and nice. No problem with them atall. Found what I needed where no one less had.
A great alternative to Walmart with a better selection of grocery products and competitive prices.
So disappointed. Moved from Barrie area. This is not what I expected. Does not compare to what you may be used to coming here from Barrie, or Collingwood. Had hopes of obtaining the same quality and variety I get at any other Zehrs or Loblaw store. Obviously not here. Produce is not fresh - found mouldy items and slimy items on the shelves. Meat is disappointing as well - Bakery? Forget it - Nothing here that I regularly purchase - If you are purchasing a higher brand of items you will not find it here. The quality is just not available here.
Fantastic service. Fast lines and great selection.
Went to pick up a few items. Came home with a lot more. Found everything
Good deals
I like that I have a bit more selection on veggies and things stay relatively affordable but are still good quality. I find that when I use my optimum card for extra points the system is down a lot and then I have to call to try and get those points that I earned. It doesn't always happen but it can be a pain in the butt sometimes
Cleanest Super Store I've been in!
This store is full of all good things clean and staff super friendly ????love the midland suoer store
Good selection. Clean. Lots of parking.
Very disappointed with the pick up service, I had 7 unavailable items, one being a teething medication for my baby so i took my kids inside to look for a substitute in person so I could get a good look, and they had the stuff I ordered but was told was unavailable! so I decided to look for some more of my missing items and the next 3 i looked for were all there! So I'm hauling a carseat and 3 yr old around grabbing the groceries I was told were unavailable! I paid for pick up so I didn't have go in because I was busy with other errands, someone is either underqualified or lazy, super frustrating, got home and unloaded groceries and they charge me for groceries they didn't put in my vehicle worth 19.50 and I called so they gave me a 20$ voucher for online shopping, just to cover the stuff they missed, they rounded up for my trouble.... thanks. So now I have to order my groceries (that aren't on sale anymore) and pay for pick up. So I am paying extra money after all is said and done for their mistake.. great complaint department ????
Superstore is amazing, the staff is courteous and help out where they see need to do so.
The young cashier was very happy & helped bag my groceries.
Great prices but sometimes comes with the cost of lower quality or older products
Great place to get optimum points!... Groceries too!
Service can be slow at times, but I’m sure the clientele adds to that.
If is a good place, but large area for getting around. Good exercise...
It's hard to stay apart from people there but it's grocery shopping and you can't expect to be by yourself in every isle. There is still too many people that think once they're in and shopping their mask can hang or come off. I know it's a pain but rules are rules and if uou can't follow them then pay the price of no admittance.
Very clean and wasn't busy!
You never have vegan tuna the spot is always empty hoping youd have feild roast apple sausage but no luck there either rather shop here then have to go to a bunch of health food stores can you get earth island parmesan shreds they are amazing! And so hard to fine I order from toronto thanks for listening muchly appreciated.
Decent grocery store, but often sells out of random staple. A bit trickier to navigate than other grocery stores
I find the lay out of this store to be odd. I drive to st Albert instead of going here.
They have some good deals
prices are always with in reason , Staff are always ready to help one day I was looking for 1 avacodo they only had bags of them. one of the workers herd me talking to my partner about this and took one out of the bag to give me
Do not shop at the Kamloops Superstore unless you like being surrounded by anti-maskers. On my most recent visit, easily half the shoppers were maskless and standing as close as they liked to everyone else. I feel bad for the employees, as …
95%of people are not wearing masks and nothing being done
Didn't have half the stuff I needed . No bean sprouts, no unsalted peanuts, no beans. confusing store with 2 areas for rice , 2 different areas for noodles . Staff are the best part of the store.Always helpful!
Could have better customer service
Staff great. Prices not bad. Went to optometrist to order glasses..she was great!
Why should we have to bag our own groceries and wait in lines at the tills when shelves are poorly stocked and prices are exorbitant?
To the Kingsway store in Edmonton. My husband was in your store today and was very aggravated at the amount of customers that were not wearing masks. There was a person in your store that was not wearing a mask and was whistling all over. My husband commented to him not to be whistling spreading germs and this guy was rude and continued whistling through the store. Isn't anything being done about this kind of behavior? Why are these people allowed in with no masks? I am a lifetime chemo patient and I am very nervous of the customers that do not care about anyone but themselves. I certainly hope that it gets better. When there is that many not following precautions, is there security that can make the call to fine these people? Hope you can help Shelley Bates
Had almost everything I needed.
Customer service could use some more trainning, but if loose anything there chances are very good you'll will get your property back.
Well laid out store. Lots of variety. Great cashiers!
Great store, clean and well lit, very busy tho
Prices are higher but great selection
What kinda superstore doesn’t sell any booze? On the upside they have awesome soft pita chips so. 3stars!
NOW We came back to F McMurray. This shop opens 8:00 and closes at 18:00 at moment,,,dont believe google info and go after 18;00 =many people including me did it and wasted time and gas.
Very busy place. Line ups all over but moving very fast
The act of "shopping" has slowly returned to acceptable levels. People do obey the mask and distancing policy, but there are still the stupid that think they are above all. Get it together people! , choose to be safe for yourself and others, plain and simple right. Just do it!.
Pretty good. Check outs are usually busy but produce and meat is decent.
Usually pretty busy but for good reason. Best prices, friendly staff. Parking can be difficult but there is always a spot, even if it's further away from the door.
????
A mask policy widely followed by none. Why have it if even the staff disregard it! Other than that it's your typical superstore
Best prices in town
Good price and friendly
Asked for help and the lady said I don't know where it's at and walked away
Go to grocery outlet..prices are good ..products are good..do our weekly shopping here !
Very clean with great products.
Things have been moved around, but find all that I need!
The best in the area. Best variety, best quality and customer service. Okay not the lowest pricing, but they do price match! Check them out... and a Canadian company.. which is something to keep in mind.
Great place to buy things, not just groceries, lot's of sales constantly. Just bought 2 bbq's 70% off plus they had do not pay tax day on top. Lost my car keys today for the first time in years, those guys found them in under 10 minutes. Very helpful staff, always pleasant!
They don't really check the freshness of their food I got a salad that as soon as I opened it,it smelled terrible and we got pre made chicken nuggets and they were dry as ever,good thing about my salad being bad was I had two packages of ranch dressing for my dry nuggets.
Great store but too many people in the store long line up to pay but moved not to bad
Always good quality, they have everything, and if they dont , customer service will order it in for u,lots parking in and out, they have an elevator for seniors and a handicapped ramp to go to basement parking with automatic doors top and below. Parking underneath is lighted and has cameras.
Even during this pandemic, shopping here is still easy and convenient. Checkout times are still very good and its quite easy to get from one end of the store to the other without getting in each other's way. No need for one way aisles because the layout makes it easy to shop and still be socially distant
Got gas
Very disappointed to find that they do not have the same prices as all locations. Going from one location to another the same item varies more then $7. For a big nation wide store this is disappointing ????
Quick, ease of access is great, in & out if required, selection of various products was very good.
great but try for discounts
My place to buy all my grocery, good service and staff.
Good selection of food. The ethnic food isle has been scaled back further and further over time, however, the natural food isle has expanded. The produce is usually o.k..
As the name implies it's a Zehrs Superstore. Just recently had a major remodel and looks good. Covers all the bases like bakery, meat, seafood, etc, along with sections covering linen, pots and pans, kitchen utensils. Also has cosmetics and general personal use section. Within the store you also have a tailor, cooking and general meeting room, Bank of Montreal, and one or two other stores that I can't think of right now. OH, it has a TIM HORTINS inside, and a lady fitness centre. Large parking lot with a beer store, KFC, Rogers, paint store, another bank, 4 fast food joints.
Good prices and I love the app because who doesn't love to get free food
Nice store. But not a great PC Express pickup experience. They loaded my groceries in my truck bed. I pulled off to another parking spot to double check my items. A milk bag had leaked all over my other groceries and all over the bed of my truck. I spent 1/2 hour in the parking lot using the paper towel I had just bought and actually needed to clean it up. Not to mention its winter and I had no gloves because I had just come to pick up. I called 3 times and they told me they were to busy and that I would have to wait in line for them to bring out another bag of milk.(They wouldn't let me go inside and grab another bag) I called again and told them I would take a refund as I needed to get home. They said they can refund the milk but wouldn't even refund me for the paper towel. Seems they made this huge mess in my truck and all over my other groceries and I had to just deal with it and figure it out for myself because they were busy. 2 weeks later I get a refund and I contacted customer service and they gave me $5 off for my next visit. That doesn't even cover the car wash I had to get for my truck. I WILL NOT BE GOING BACK. Just terrible experience and terrible customer service.
Worst store to shop in They close there 1 to 12 item counters At 6 pm on Saturday night So you have to wait for other shoppers with full carts . I waited 35 minutes to pay for 4 items decided to leave all of it and left This company is worth billions Yet they won’t hire cashiers to wait for customer But customers have to wait 1/2 to pay for a few items
Being in Victoria, one of the best shopping experience I could ever have. They have considered to include everything for an individual or for family to have an ultimate shopping experience under one roof. The staffs have been very helpful and took time to explain everything I have asked for. The best thing was I could find a clinic and a pharmacy inside the Shopping Mall which I never expected ever.
Always the best!!
Good sized Superstore, and parking is pretty good here.
You need to be sure you have a Ioonie on you. or else you have to wait in line to get one just to use the cart. slightly more expensive than Sobey's, but has decent produce.
Great service, very clean...
Great variety of things. The only shop you really need to buy everything
I love the self serve check out, and their Natural and ethnic isle, they have also the best quality of herbs. I enjoy the fashion at Joe’s and the PC optimum program, the best loyalty app compared to the rest.
Its superstore if you ain't ever been well its just a cheaper Walmart
I do not own a greenhouse gas emitting gas guzzler powered by dirty sands.
Clean store. Friendly staff
Good ol’ superstore. Cheap groceries. Sometimes the lines are long.
Very nice new place
Working here is the worst . They treat their employees like trash and without consideration. You sense a little racism working here.
Superstore dopped the ball on this covid thing..I'm not shopping there during this time. I even had a young security guard pressuring me to abandon physical distancing because he was impatient and totally unaware of his surroundings
The points system is great. Produce is hit and miss Depending on when you go, great variety and value for everything else
Good place for groceries
Good ????
Hahaha great people and helpful the kid dropped a chocolate milk and they were understandable
I just came from the Superstore. I went through the self check out because the other line was lined up almost to the back of the store. I was really surprised that the staff were not wearing masks and THE CHECKOUTS WERE NOT DISINFECTED BETWEEN CUSTOMERS. For those of us protecting vunerable people, this was disheartening. For this reason, I will no longer be shopping at this store.
Eye center has fantastic pricing and decent service
Does most of my groceries shopping on line, and what I like and appreciate about their on line system is they inform you beforehand of what is not available on your shopping list, and offers substitute. So I have no complaints ????
Great selection, as only superstore can supply , some amazing deals to be had
Always a little disorganized they are still able to deliver value and selection.
Superstore is way better because in this store everything is much cheaper for me. Employees actually does their job unlike walmart employees.
Produce is always subpar but the deli and bakery are great. Prices are some of the best in town. Some cashiers are amazing, others make it obvious they'd rather not be working (can I blame them? Definitely not. Soulless job with bad pay, and irate customers on the reg). Over all decent enough to shop at.
wanted to buy one thing, but the line was 20 people long, self check out and regular tills. this store should be more regulated and become more efficient with getting customers in and out safely, especially during the pandemic as there is a lack of employees regulating safety measures and social distancing. 0/10 would not shop again.
Relatively clean, they typically have stock of sale items, though can sometimes be difficult to find.
I enjoy shopping here. Always clean and staff are very friendly.
Nice shopping ???? place
Forged Expiry Dates on Meat: Have shopped at Superstore for over 4 years; however, ill never shop there again. While in the meat aisle today I overheard one of the staff members training a newer employee to replace meats with old expiry dates with new expiry dates. They also discussed infront of me (while not aware I was paying attention) that it was company policy to repackage old meats and place new labels on to extend shelf life. Following this the employee conducting the training mentioned to the newer employee that sometimes if your "feeling lazy" you can just put a new sticker on the old one. For concerns over health and safety this is wrong and poses a threat to the health and safety of customers.
Some good deals on bulk size items. Very confusing store layout. Seem to hide/always change the location of their big sale deal skids. Not much Joe fresh clothes for girls between toddler and young adult. Extremely rare if you see a sales associate other than cashiers.
I love superstore....great prices and everything I need and want????...two thumbs up...waaaay up!!! ????????
Good experiences here. Huge selection and nice cashiers. I suggest you put carts or baskets around the store for people who intended to get one or 2 things, find more. I'm glad you have a discount ripe banana shelf, sampling which led to buying. I suggest putting a mirror in the makeup section as it's hard to know what a tester looks like aka loss of sale.
Sullen and petulant customer service. The woman Daxa who was "helping" at Self-Checkout was openly rude. Little attempt at order or even basic cleanliness.
Sign at main door says masks mandatory but people including staff not wearing them.One bin says 10 items for $10,got to till price was totally different.Wont be back!!!
Has all u need
It us Ok. Not the best but close by.
This location has good customer service. Never had an issue with returns or sorting something out on my bill that was wrong. even given extra points when I was delyaed due to check out error.
Don't know who wrote "great selection" but 90% of the times I go there, there are big open empty spaces on the shelves. Half the time they don't bake all the kinds of bakery bread....which they do NOT make on site, according to one bakery worker, they get the frozen dough shipped to them from the warehouse and bake it on site. I think they have had at least 3 different managers in the last year.
I like Superstore because they make you think for yourself. Better bring some bags or your pockets will be full. But seriously I think putting the onus on the shopper instead of providing you with unnecessary plastic garbage is a great policy that other stores should mimic. Also let's be honest they consistently have the best prices of all the grocery store chains so five stars is there review they get because they deserve it.
Great location and selection of products. Lots of natural and gluten free foods. Store is spacious and staff is very friendly.
Great store. Awesome staff
The grocery is welk thought outand it looks nice..
I am thoroughly disappointed at superstore. I have been going to this place for around 10 years. They have been quite good at many things but recently they have done a terrible job. Employees aren't following COVID-19 protocol. Many employees are touching their faces and nose. For example when cutting meat in the deli meat they would touch their face very often. This would be a result of the mask falling down. I would advise superstore to please enforce these rules as well as make employees change gloves and mask for every customer as well as provide better mask.
Need more cahiers
Can't really complain, but not expecting too much either. Produce can be rotten at times but so far everything else has been ok
Diane is a gracious teller! ❤
Seriously the dirtiest store. Has become increasingly gross lately. Carts sprayed but never wiped or washed down. Clerks see through multiple customers without wiping anything down or sanitizing the belts. Yikes!!!
Best place to shop best customer service and super clean
Mahvash was very professional and knowledgeable, We have applied for Pc financial master card through her and her we are very happy with her service. Thank you Mahvash.
Great service Great price Great pizza
I recently visited this location and was helped greatly in the Deli department by a young lady named Naomi. I had no idea what to buy for my charcuterie board and she listened to my concerns and helped me with everything. This will be my regular grocery store now all thanks to her!
Was a long time loyal customer. Will never shop with Loblaws group ever again. After placing my order online, receiving notice it was ready for pickup. Showed up to find it wasn't ready, this was after waiting 15 minutes and calling back to see when it would be brought out. Somehow this became my fault for having believed Superstore when they contacted me to say it was ready. I can certainly understand human error, however when I get sworn at for simply trying to pick up my order (a service I had used many times) then have my complaint ignored. Shows gutless, careless, leadership by store manager as well as customer service 800 line. Never again.
Lotsa variety reasonably priced long aisle hard to move on if looking for an item wait time for checkouts automated or express
Good place for cheap stuff and grocery shopping
Order more hotwheels and newer released.christmas is coming.
The only store that doesn't price match their own flyer I grabbed eggnog and chocolate almonds get to the self checkout and Tell the girl they are a different price than the flyer and I don't want to pay that much she deleted them and walked away.???? It's your own flyer . I guess 1 overwhelmed employee doing 8 registers I probably would just Doo the easy thing too.
Great place, always busy but good
Please stay away from fish products. I have purchased defrosted sockeye salmon on Sept 27 with best before date until Oct 2 and my whole fridge was stink by end of the next day. I do not think they have a good policy in place to handle fish products.
Great. I has a line up but it's fast
Very clean store Great staff very friendly helpful
Well stocked worth food and affordable prices, plus you get points everytime you purchase something, they leads to free items
Ok store like all the other super stores
They had everything i needed
Great place , sales are good .
It great to do a bit shopping
Nice clean store, friendly helpful staff.
Can get very busy during the day but the shelves are usually well stocked and there are always plenty of check out options. Sometimes there aren’t a lot of staff in the aisles so getting help isn’t always easy. Their selection and prices are hard to beat
Superstore Oxford west is amazing. I needed some steaks from the meat department and Tyler helped me out in a major way! He was polite and professional. I didn’t even need to ask for assistance before he had served me my steaks which were the best I have ever had! 10/10 would recommend to a friend!
Nice place get all stuff here
I went there at just around 10 PM and the produce section was just filled up for lots of fresh choices.
I weekly go to (along side No Frills) I especially like the service and self checkout. The bathrooms are alright in terms of cleaniness.
Great and clean store, good specials
Ok but some prices a little out of line
Horrible store not a fan of Loblaws at all, have to say there management choices are usually questionable but my gf loves there organic section of stuff that is good for you and full of sugar.
I had not been in the store for some time. I forget how great their selection is. Will definitely be going back more regularly. Lots of decent sales, clean, and organized. The only thing I find troublesome is the wifi does not seem to stay connected and phone service is sporadic through most of the store. I like to price comparison or check reviews on items I find and am often not able to get a internet connection to check. Or even message family for questions. No waiting in line for checkout on a Friday afternoon was nice. Staff was friendly and helpful.
Very busy S.S, toi small for the crowd
Probably one of your best options for organic food products in Regina. Having said that, their prices are often too high. Wal-Mart definitely beats them on some prices; all the time! An example of this is coffee cream.... it's considerably more expensive here at RCS!
If you are in fear of getting covid ,don't shop there , very poor handling of protocols, infact im going to call loblaws on Monday as they need to know how bad it really is.
Have what i need but everything is all spread out and takes awhile to find what you and till line ups are long
We love shopping here! Great selection and lots of great deals. Awesome customer service experience every single time!
Not doing pickup orders here anymore. They will leave out items (that you are still charged for) and then give you the runaround. Or they'll be out of a bunch of items and try to substitute them with things that don't make sense. Or they won't bother with a substitution at all, when you know they must have a similar product, and then you're out a bunch of groceries. No thanks.
Love their curbside service! They are super friendly and do a great job finding my more obscure items. But shopping INSIDE the store SUCKS. The clientele are rude and pushy.
Its a wonderful store, most life necessities available at reasonable prices, staff very polite and helpful
This store is set up differently than other superstores. Also there is just a small natural isle, which only includes food and liquids. There are no natural soaps, creams, vitamins, or anything that is non-food. Otherwise it is a decent place.
Nice place. V clean store and it's a Canadian
do not work here for any deparmeants expecially general services. one of the manger will terminate you without cause. and would compare other empoyee, when an person phone in sick. if wanting work look elsewhere. and one of the mangers are not very nice to colluagues. and also dont apply for any position.
People here are mostly helpful!
A Good and BAD review: Can I just say, the lady who rang in my groceries was absolutely wonderful. She price matched for me, and even told me to put my eggs back and grab another kind to save me $6. From a customer experience, I was won over. I told her I would come EVERY Tuesday and buy from HER specifically. That’s how impressed I was. However, it was moments after saying that, her supervisor came over and gave her grief because she had a water bottle by her cash register. I honestly don’t know who makes up these rules, but this lady went above and beyond to help a customer out and she is corrected in front of customers over water. Nobody, and I mean absolutely nobody, will make an opinion of this store based on a cashier having a water bottle next to her til. Focus on the customer experience and not some feckless rules put into place that mean nothing at all. Hell, for the work she did, she deserves a beer next to her till. So, in conclusion, 5 Stars for the wonderful cashier, and ZERO stars for the pointless rules put into place. That rounds it to 3 stars.
This is the most poorly stocked superstore I have come across. Your renovation has not been the issue for months now. Stock your shelves!
Renovations improved the overall look and makes shopping a better experience.
I never really shop here. But I had a friend recommend something I can only get from the food section here. I was followed by a secret shopper for a bit of my visit here. I don’t support businesses that racial profile. I’ve been racially profiled at this location and the south Albert one. I made a complaint at the South location but nothing was done. I’ve never had this issue at Wal mart or Safeway. If you are a POC be prepared for the secret shoppers. Disappointing.
My wife went to this store. She couldn't get a cart because you need a doller To unlock one. She went to the PC bank machine. It charged her $3 to take money out. And she used a PC bank card! Than she had to wait in line to get change, just so that she could start shopping. What a hassle.
Good prices and variety. Not greatly satisfied with grocery pick up service. They limit the total quantity of items allowed to go to the pick up area, so sometimes I can't get a simple thing like a loaf of French bread, or a couple litres of milk. It's frustratingly to pick up my groceries then have to drive to another store to get bread and milk.
You can't even get from your car to the front door without being harassed. Your security is painfully useless watching people steal and not even acknowledging sketchy people all over the property. Last time I did pick and collect, there was a fist fight in the parking lot and someone passed out cold on the grassy area. No security in sight and young, small women bringing groceries out. No thanks. Clean it up or shut it down, its turned in to a dump.
Lottery booth operator is a good person
Has a lot less bulk food items than other Superstores. Seems to run out of specials quickly. Check out and staff people are great and friendly. I do shop there regularly but wish they would solve these problems.
Store was busy today the addition of no lines on the floors telling you which way to go was nice
Always pretty good. Wish they would bag for you but I'm happy they finally stop making you carry a loonie around just for a cart! I didn't ship here for 5 years because of that (I never have cash) and we spend close to 2k per month in groceries. Bulk deals are great and the free giveaway is a nice bonus.
Tops
Worst Customer Service ever. People on the Customer service desk are so rude, they don't even know how to deal with Customers.
I love super store very good prices
Some of the sales items could be a bit tricky you have to buy two of the items to get the discount.
Great location with a lot of parking. The Bosley’s next door is very handy.
Because their food is fresh, and the price is right.
I have found that the Superstore is by far the busiest Food store in Cranbrook. Even starting out in the morning with full shelves, by mid day it is depleted. Not just from walk in shoppers but Express customers and Bulk orders for restaurants just wipes them out. The way the staff their handle the rush is admirable, But you still get the self important individuals coming in late afternoon or evening complaining their particular food option is out. Then start barking at the staff. Come in earlier or go pay a lot more somewhere else. In this difficult time, Good job Superstore.
Found my holiday ham....yay!!!
Good store to,shop awsome variety and very nice produce department
I love their bakery, bread is always so fresh and there’s so much selection. Sushi is always very good (although I only get the vegetarian kind so I don’t know if the fish ones are as good) You can pretty much get everything you could ever need here. They have so much selection in their ‘World Foods’ isle, and so many health food options. The only thing I hate is bagging my own groceries because if I buy a lot of things I feel awkwardly rushed to get out of the way so the next person can bag their groceries.
Poor pandemic measures. They are trying but it’s not enough. The aisles are too narrow, it’s impossible to stay 6’ away from people if there’s another person in the aisle. They should be making aisles one way. They are letting too many people into the store at a time.
Youve been always good, downside is when uoure busy and no one likes long cues!
Had most items I went in to get.
Good food and great prices
Always a terrific store...great staff and selection!
i dont know what to say about this , a disappointed experience . i always go here for my family groceries , and i think in general food and price affordable . until 2 weeks ago, i bought a 1L 2% milk(photo to show the brand , not the one i bought ), expire in 10 days , when i open it up , milk already heavy liquid similar to cubes even . it definitely went back , i kept receipt and went to store for exchange . and they didnt have 2% left , only 1% 1L the same brand . it expire in 10 days too . the customer service lady asked why i didnt take the same one i said because u dont have 2%, and i kindly check the same price . i read a lot of doubt from the agent face. and the fanny thing is , she just let me go straight away to swap it and seemed not surprise at all . AND HERE IS WHAT HAPPENS NEXT: the 1% milk i exchanged went bad too! it smelt sour and light heavy liquid..i just throwed it away, and bought a new one from SAVE ON FOOD . would it be a coincidence for both of them went bad and both of them expire in 10 DAYS?? how come milk expire in 10 days solid to cubes?? I was so innocent that i didnt take photo of both boxes . until today i got another service complaint that i brought up this concern .
Lots of parking including underground. Fresh sushi made right in front of you. Fresh produce-they go through so much produce that freshness is guaranteed.
It's ridiculous this place doesn't sell beer in 2020, like come on. Met a real nice employee named Jacob though I wish every grocery store clerk was as helpful and knowledgeable as him.
They have absolutely anything you could be looking for.
Great store in the east end of Regina. Store is fully stocked and the staff are helpful. Lots of parking.
Great selection of products. Service was good. Store was well stock with products! Over all a great experience shopping there!
Great selection, and a free $30 item if you spend over $250, which is always a lot of fun.
Staff had no ability to help find sesame snaps.
Prices are great, they do their own price matching to other local grocery stores but they will price match if you show them a flyer with a lower price.
On my third trip back they finally had stock for some of my household needs. Close to where I live. Bright & welcoming feeling.
Prices are good . Lots of open tills.
Seemed to be a lot of empty shelves today. Out of almost all canning supplies . Checkout waits were short.
Have everything you need to eat snack or drink for kitchen and some. My boy drags us there for toys sometimes. Always look for a deal yellow tags.
Good prices
They overcharge me everytime I shop there and I'm always at customer service having my bill corrected for wrong pricing:( I would highly recommend that you always check your receipts to make sure you are charged correctly. I am shocked at the few times the entire bill has been right & glad that I can just be on my way without having to correct it!
Lots of variety but these big stores make me nervous.
Awesome store. Great selection, great quality and prices. Pretty much one stop shopping. Checkout lineups can be heavy often. Dont recommend saturdays if crowds and waiting is frustrating lol
They had toilet paper!!????????
I always find everything I need.
Great place for groceries, great deals. PC products are great!!
Day by day chioce of food items like vegetables, fruits, groceries, meats,seafoods etc....are less and few stuffs are totally disappeared. Waste of time to go for purchase here. Billing counters always take our time .....only 2 or 3 counters is open , some times 1 or 2 in rush hours.So pathetic when compare to olden days.
Staff were decent. Some of the customers however were a bit rude and outspoken, other than that they have a much better selection of clothing than their Edmonton stores and I scored an amazing winter puffer jacket for $45. CANT complain about that! :)
Most of the employee's are extremely rude to Instacart workers for no apparent reason. It has gotten to the point where I avoid this store.
It truly is a Store of Super proportions. Excellent food prices and a very good selection of produce. We also enjoy picking up some freshly made sushi! If Zevia is on sale then we are definitely stopping in that weekend to replenish our supply. Also a great place to stop for their delicious muffins which always make a great snack for the kids!
Lots of products.. also great bakery
Always friendly and helpful staff
Good prices but the self checkout sanitation for covid is borderline non existent. Employee reusing the same piece of what appeared to be dry papertowel to quickly wipe down the self checkout. Will not be returning as a result of this. Saw a quick wipe of the bench scanner and the touchscreen and that was it. No sanitation of the credit card machine, the handheld barcode scanner, or even the table where the bags are. Absolutely rediculous. This happened october 31st around 7pm.
Love shopping for kids clothes
The staff is always willing to help or at least find someone who can and the shelves are usually stocked up. Produce could be better would be my only complaint.
Sometimes it is hard to find items
The superstore always seems to have good deals and don't second question about price matching. I was in with my two young boys and the cashier (an older lady) bagged everything for me as my youngest was in my arms. Peterborough Superstore is my only grocery store.
It's ok. Kinda got treated like thrives, even tho we were paying customers tho.... Not cool
The 'Go To' for general groceries in town. Bakery is great, fresh produce, large selection, wife loves the Joe Fresh department. Fresh and plentiful seafood, decent prices, good sales.
A little affordable price.
The cashiers are so friendly and patient. Love that!
One of the best if not "the best" everything store in all of Canada.
Stock levels aren't always the greatest here with some items, especially when on sale. I do enjoy their bakery, and can get everything I need from here.
I only give it 3 stars because there is no customer service at this chain of stores. I usually go here for my basics and ethnic food choices as they do have a good variety of Indian and Asian options.
Clean and not too busy, good service....
Always busy and sometime poeple lined up even before doors open
Perfect one stop shopping. Grocery, pharmacy, clothing, electronics, fuel and car wash. What really makes the superstore so great is the ready to go hot foods and sushi, dinner in minutes. Or if you're looking for quality food to prepare at home, visit their seafood or butcher counters and pick what you like the look of. Plus if you don't want to talk to anyone, they have self checkout too
One of the largest grocery stores in town, unfortunately, trying to be everything to everyone, uses the age old marketing tactics of moving everything to get you to walk through every aisle to find common items that most of the time they are out of, be a while before I go back
Don’t have to waste gas running around to other grocery stores’ weekly specials. I just take competitors flyers and they match the price no questions asked. Easy self serve too. Lots of cashiers on the weekend.
Wonderful store clean and everything easy to find.
Its usually very well stocked for dried good, but produce lacks a bit in quality. And online pick-up i find is good, next to they don't really check for quality of the produce they pick at all!
This is my favourite grocery store. I love the expansive bakery and natural food aisle. A lot of vegan & organic options!
PC Chocolate Chunk Cookies are the Best!!
Everything you need in one location with fair prices. Well organized and clean store.
Very long line ups.
The produce selection and quality is amazing. They have anything you may need under one roof and I can usually cut my grocery cost in half by coming here. Just don't forget to bring a loonie, your reusable bags and sign up for their rewards program.
Very disappointed customer service from Manager. She even did not bother to talk to me directly for my problem. There was a price discrepancy which was blamed on code even though the flavour was same. Nobody cares about small code written underneath. I match it with flavour. Dont trust this store anymore!!
The store itself is nice, good prices, however, the pharmacy could use a little more... Umm.. Competence.
Excellent choice for gluten free food!!!
Has worst customer service EVER, they are not friendly at all, especially the woman who is working on the morning shift
Went on a friday night and it was not very busy. Very good
Good quality food and good shopping experience
The workers here are always so respectful and sweet! My go to grocery store.
Great rewards, international aisle with food from Indian, China, Philippines
Very busy and they had a good amount of check lanes avaiable.
Very busy, would help to have directional arrows to avoid people.
My favorite grocery store
Not a bad place to shop, definitely have pretty decent prices. Just overall it's not a fantastic business. I may be biased as I used to work there. But I will say in a roundabout way that they will absolutely provide you with what you are looking for and at a reasonable price. I just personally do not enjoy them.
Got food poisoning from their premade deli food with my kid. Also bought crushed grapes here unknownly. Produce seems to be a hit or miss. Why I will be no longer shopping here.
Like they work hard
Favourite place to get meats for cheaper and have great deals sometimes!
Good service, prices
Prices are good. Store is organized and well stocked .
Well Remember the days when you could go to a grocery store and have people help you? Remember the days when they would bag your groceries that you are paying for from that store ? Well this gem does none of that .. you can't even bag your own groceries unless you prepay for bags at around 2$ a bag! I feel sorry for the struggling families out there who can barely scrape by and these multi million dollar companies can't even give them a plastic bag to put their food in. Horrible company I will never shop there again. That's saying alot I usually do most of my shopping at superstores . I hope others will follow and stop the b.s. bully stores .
Just another super store. Above average pricing.
I like the old Loblaws better. This store is too big.
We are in Creston and it is to far away.
Canada's largest grocery store....one of the many products from the stables of LOBLAWS....proud to be a 'colleague'...... Smart store, smart people, great products...
I’ve always shopped here over Walmart! But my last 5 visits this past maybe a month, the bread I purchased is molded within a day or 2 after buying. Pretty frustrating when your eggs are cooked and you go to throw your toast in and it can’t be eaten! Also, the bread on the shelves when you touch it, as well as burger and hotdog buns, are in the thawing process! So it’s not like you can freeze it a second time. Bread should have a longer sled life than a day or 2 and when the tag shows it’s supposed to be good for a later date! Other than that, everything is awesome there! Just a pain in the behind to have to stop at Walmart to buy bread afterwards!
Not my usual grocery store but they had several Thanksgiving specials, plus large pumpkins.
The store has everything you need (food, pharmacy, clothing, accessible washrooms, medical office, teaching rooms) -- the staff is very helpful and friendly. Includes abundant parking with a gas facility on the property to fuel up on your way out.
Was great had everything I went for plus some other things.
Great store but prices are quite a bit higher than other grocery stores.
If I could give negative stars I would. This is literally the worst Superstore I have ever been to. They have never, in ever trip I have taken there, ever had the thing I have purposely gone there to get. Any time of day i have gone there the staff at Customer service is with rude ladies. Their produce always goes bad way before it should. Their meat looks awful. How do you have a giant grocery store with impudent ladies at customer service? Absolutely pathetic. It seems they need to pay to someone for a smile.
I always seem to be here when vegetables and fruits are picked over and nearly empty. Good for shelving stuff, hit and miss on produce and tofu being in stock
You post that masks are mandatory (good for you), however why do we see shoppers wondering around without wearing masks?. Are unmasked shoppers offered masks?
Some employees are fantastic others not to friendly.have to watch prices alot of times till over charges .dont forget the scanning code if ethics .
Tried the ordering o line service and it was a bit disappointing. Pulled up to the numbered stall and called the number. It took them 15-20 minutes to come with the groceries I ordered and then they over charged my credit card by 25$. I had to argue with the worker and then go in to get it sorted out. All in all it would have been easier and faster to just go in and buy groceries the old fashioned way. Otherwise they have decent prices and selection of products.
Good selection for cottage country. Cant ask for more
I witnessed them humiliate a young lady by accusing her she was stealing even though she had nothing on her other than her wallet and shopping cart located 10 meters away. First accused her of stealing and when she demanded the camera they would not do it and associates kept changing their stories about first a customer saw her taking something and then the worker said that she saw her too yet did nothing but wait and then accuse her and she had nothing on her AT ALL, ANYWHERE. unbelievable conduct and atrocious to do this to someone without any proof. She left crying while they gossiped about her to everyone. I even heard her say she had a damn brain injury - awful. LAWSUIT.
It is a good store to shop when a person is on a fixed income
great produce and very friendly staff. Never disappointed with the quality of products.
Produce is fresh, in store deli and bakery. They will price match any products, but must have proper ad. Shop here regularly so have become accustom to where items are. Easy access, handicapped parking but always seems to be full.
Had nothing I was looking for and the store was totally topsy turvey. I do not like the CD/ DVD "new" department... totally a mess and the staff knew nothing about their department. I asked where I could find CD's, he had NO idea???? Very bad.
Imagine a 5 year old had a stroke, then was put in charge of laying out a grocery store. Then fill it with dementia ridden elderly people who have no concept of time or urgency. It's what I imagine purgatory to be.
Only shop here if you are interested in Waiting half an hour in the checkout line. These are by far the worst checkouts in the city
None of the associates were particularly helpful or even cheerful. Aeran, a cashier, was the only employee that made an effort to help by answering a question I asked aloud to myself. I did find the lotion I wanted...although I had to move the empty plastic display containers to reach the (top) shelved product.
Called to see what time there optical department was open until. After getting transfer twice I got to talk to an extremely rude lady who was in customer service. She had no idea what time they where open until and had apparently know way of finding this out for me! So helpful! Thank you real Canadian superstore for training such good staff! Will be gladly doing my business else where! Maybe some basic training needs to be done in the Grande Praire location!
A lot of great deals!
In the type of person who prefers to get in, get out when shopping. This worked out well for me on a Thursday afternoon. Everything was found where I expected, and the line up at the register moved along quickly.
You park the car. A feeling of unease sets in as you realize an ethically dubious local would gladly door ding or sideswipe your car with no qualms whatsoever. It's not their residual value. Walking up to the entrance, you are nervously eyed by the latest cautionary tale who passed the 15-minute security license exam. Whose Jingoistic posture blankets suspicion on those who don't fit their notions of a "regular person." Indeed, management turns a blind eye. Even in our world of 7.8 billion people. A few yards in and you are greeted by a flow gate in disrepair. As far as first impressions go--decidedly dingy and coercive. Corralled into a soulless consumerism like a herd of wayward cattle. Reaching the produce aisle, you are busily trying to avoid employees who send carts careening into your path with no courtesy warning. Indeed, fellow patrons are also inept at signifying their intentions. "Excuse me" is no longer a part of the Superstore social lexicon. Sorting through the bruised and rotting food has now become somewhat of a sport, as the concepts of first-in, first-out, and expiration have been lost. Unhygienic practices among the staff and wider public are also quite disconcerting, as I have witnessed people coughing unabated, as though they were raised by rabid wolves. I am now queued up at the till, playing a veritable lottery game of "Which mood am I in today?" The winner gets a "Hello"....and the loser is afforded only a cringy episode of microaggression. Sometimes I will also have the pleasure of some one behind me anxiously inching forward, as though I were a hologram. Part of the display case, perhaps? Upon exiting the gaunlet, I breathe a sigh of relief. I wish I were joking. Cue boilerplate response: "Thank you for your feedback. I have forwarded this to Joe Sixpack in our management team whose inaction on such issues is unparalled in the industry. Thank You."
Terrible in store set up, aisles are trapping, inconvenient, with incorrect, incomplete labeling. Cashier service is as inconvenient and inadequate, open lanes and nonexistent employees is consistently common. It is a trapping casino world type grocery setup experience made to keep shoppers inconvenienced in the store for extended periods of time. Abysmal. Shop somewhere else.
Girlfriend said srimp was lobsters
Like the store, friendly staff. I hope they offer a variety of health foods in the future.
Great selection but long lineups at checkout. Prices are good if you are buying multiples of an item
Good selection and good service
Easy access for me, I use the electric cart
Great place to get your groceries. Avoid the weekend it gets pretty busy.
This pertains to the Click and Collect service. After frustration from a few orders that had missing items (that were paid for, including items costing $25) I received an order in December that had 2 expired items in it. One item was over 10 days expired (greek yogurt). When I called to bring up the issue including the potential health hazard of selling expired food, I was told by customer service that it is the customer's responsibility to check items before they are eaten. Needless to say, that didn't sit well. I do not buy expired food when I grocery shop myself, so if I am paying extra for someone to select my groceries, I expect a minimum standard of providing items of food in date. After further frustration of miscommunication with customer service (including being promised I would receive a call back after 2 days- yet no phone call after 1 week and I had to phone again to follow up) , I was left with an unsatisfactory response and no resolution to my concerns. I would not recommend this service and this location.
Great ????
Customer service staff is good. Line ups at the check out are often too long. Meat products are sub-standard.
Well stocked shelves, lots of variety, good prices, wide aisles & a nice big parking lot
Good prices but limited selection. Great for staples but not much specialty food or small brands
Very friendly staff!
Discusting
Poor customer service. Would not price match.
Lots of parking and great staff. Always have everything i need.
Pc express pickup is the worst online groceries of any grocer. Love the prices and the app and the staff are friendly but this is the 3rd time in a row it has taken over 20 minutes sitting in my car waiting. I’m currently at 30 minutes and no order yet. It’s the normal here but defeats the purpose on online ordering. Save on foods is 5 minutes usually. This was my last time using this service at superstore.
Clean and friendly staff. Would have gotten 5 stars if it weren't for the pandemic protocols.
so far so good
Was at the regent location on April 15. As during this epidemic all essential stores are to have social distancing measures in place. I was shocked that there was no one monitoring the doors as to the amount of people entering. There was absolutely no social distancing even with the employees... literally grouped together having conversations. There was no measures taken to ensure the aisles were one way. I was in no way more then the 2 meter distance away. The aisles are narrow, one way aisles should have been made. The only worker that was doing there best was the gentleman directing people to what cash register was open. I was more then infuriated that I had to pay for bags. As most businesses are not allowing reusable bags. I would have thought a proper sign at door would have been appreciated.
Been going there for 10 years. Tons of selection and prices as good as No Frills.
We always have had a very good experience shopping at Superstore.
My favourite superstores. I visit there so many times. Very clean place.
Great bakery,and produce.Very clean.
Nice selection.staff helpfull
Good price good selection
They have almost everything I want but very busy with lineups down the isles.
The store is clean and I can find almost anything I am looking for, I transferred my Prescriptions to the pharmacy there and the service has been outstanding. I miss the tax free days because I saved money instantly, now I get points that only save me money in the future. "Bird in the Hand" but over all great store.
Found what we needed for groceries. I was impressed.
Cell data dead zone, but PC express is nice and the store has lots of stock, easy to navigate.
Always has things That I need staff great
I like to buy fish and shrimp from there.
Big variety of products and different from what you might find in Walmart but was disappointed in the spring fashions.
Shop till you drop
Good place to shop that my go to place
Decent overall location sometimes things are not in Stock, however most staff are very friendly.
I've always had good experiences with Superstore locations but the Kingsway location is the best grocery store in my area. Its a fair bit further north compared to other grocery stores in the downtown area but its well worth drive for exceptional quality and great prices. Great for frugal shoppers when items on sale. Sales offer good discounts and are changed frequently.
Great store, fantastic manager Mandy. Always stocked and senior hour works very well.
Great
Always a pleasure visiting RCS
The best overall grocery prices in Prince George along with the best rewards program out there (compared to Save-on)
The makeup section was in disarray. Bathrooms should be checked more often. Produce is well displayed and good. The personal in pharmacy are awesome. Good service with a smile!
Good place to shop and visit with fellow shoppers
Went looking for veggies for Fajitas found everything I needed to make them for supper. They had lots in. Even had help from a worker. In B.C.
Nice. The area is big. Too many products. Mobile services and dentist services are good. Helpful staff members.
Nice lots of very fresh veggies. Parking lot quite congested with all the mall shoppers. Just went in for great cinnamon bagels.
The clinic inside is fast and has online booking. The store is meh.
Great place to shop for groceries. Good food and products. Great place for deals.
Huge selection of quality groceries
Only need dollar for cart and sale items are often out of stock first day of sale but good products
Best selection of groceries in town. Their produce is always fresh
I had a flu shot was fast and painless. Thank you Mr.O"Leary
Superstore is an awesome grocery store. Since this has been open longer I prefer to go to this store over one that is closer to me. They have a large selection of produce, clothes, health and beauty products as well as other groceries. However some items in the store have limits on how much you can buy and some discounts can be obtained only when you buy multiple of one product. Make sure to look at the price tags carefully because some can be tricky or may include fine print.
Because good prices and staff nice
Been shopping here more than 15 years. Management and staff are awesome. Was in today for a return and was treated like a VIP...cudos to all !
I ordered a tv for curbside pick up during a Black Friday sale in late November. The tv stopped working after only a few months. I contacted the tv company several times looking for a refund or replacement and they wouldn't accept my online purchase verification and needed a hard copy of the receipt. I went to customer service and they spent 15-20 minutes searching through their receipt history to find mine. It was incredible customer service. I don't write reviews but they really deserve this positive one.
Nice calm store. Not too many shoppers and they had what I ran in for. Lots of parking also.
My favorite grocery store
Great selections, getting through a till is challenging--not enough open.
Love the fresh bread for a dollar????
Can't go wrong with superstore. Personnaly my go to
Ok I love the fresh produce and the store is well laid out and staff helpful , prices are best on most things in G.P and if you get in early like I do when they first open it's great
The loonie carts are annoying. it's not 1996, nobody carries change anymore.
Great Place for fresh produce. Love their fruits and veggies :)
This a great location. There is a large selection of produce to choose from and the whole store is well stocked. I thought that their selection of GF foods was quite large - lots of choices.
This store is usually crazy busy. They do have great selection and good quality food. President choice product and points as well as price matching is why I like shopping there.
Always has what I need. Good customer service. Clean and easily accessible store.
Always have fresh food, good deals, clean store friendly staff. Have almost everything I need in one store.
Courteous and friendly staff
Lots in the store and safety walls are up safe place to hope for grocery
was ok but very big if you have difficulties walking use the shooter they provide
Fresh food. Good quality.
Mobiles phones are available
Love Real Canadian Superstore they price match and l get to look at all they have and buy more then l go shopping for and they open at 7 am so by the time the other stores open l'm finished and back home safe
This is a very nice store that is well laid out with polite and helpful staff. Lots of parking space and lots of selection. I wish they have something similar closer to the north. For now, this is my favourite grocery store in the city...when I get to drive all the way there.
No Hotdog Guy anymore.
I love groceries shopping, there is lots of variety and the prices are decent, not to crowded
I had originally given this place high marks but every time I get an order from click and collect that contains meat, the meat is always 2-3 times more expensive than originally stated. The email they send you explaining the substitutions is not clear regarding price. Very frustrating that I can't order meat from click and collect. Their excuse was they would rather have something to offer as a backup but they don't seem to take price into consideration AT ALL. sorry I don't have 27$ to spend on a package of chicken thighs that were supposed to be 10$. Ridiculous
Wasn't impressed with their produce this is the third time I've had to return
Most of the SuperStores are much the same. . . This one was Really Crowded on the Sunday that we had to stop in... Fellow Customers: We have to walk A LOT inside this store, So why not park a few more spaces away in the lot instead of backing up the loading area waiting for a spot close to the store?
Always has a good variety. However watch PC brand infant food, lots of issues such as recalls on squeeze packs and arsenic in puffs.
Love the variety and outstanding customer service! Although pricey, but their food is fresh and great quality too. Sometimes they have really good sales!
We went yesterday. Had a tiny issue with a gift card and the cashier had to call a manager over. Both were extremely nice and pleasant to deal with. Issue was sorted and things went over well!
I'm the biggest superstore click collect fan. So fast, easy and convenient. They have been so accommodating when things don't work perfectly with my schedule. I also have the pc points cards and get so much in free groceries.
The customer service is poor and feels rushed. Refused to resolve the issue when I got overcharged by their cashier.
Very good quality of products. They give away something each week if you spend $250.00 or more, plus PC point!!!
Very organized store. Staff are all friendly. Well maintained and clean
Honestly? Best grocery store in London. Carries the freshest produce, oriental items, home essentials and clothes. The only downside would be that they don't have anyone working the meal section.
Great service and great produce
Loving that they aren't requiring masks, and they almosy always have everything I'm looking for. Nothing os perfect on the island anymore as far as groceries go.
Big store found things I couldn't find elsewhere
Was very ckean and fully stocked.
Good prices. Good selections
Go in for one thing and walk out with a few dozen things
Awesome grocery store! They have pretty much everything you need , and at quite reasonable prices too .
I order from flashfood and they misplaced my 6bags of chocolate. Going all the way from South to downtown 45 mins drive. And all the store manager assistant Angie says is some customer might have stolen it. So I should just apply for refund and they wont give me replacement product. Also the customer service guy was not ready to transfer my call to the store manager assistant. Very bad customer service and store. Ripping off
Great friendly staff - helped with the new self checkout machine. Was confused, but she was great! Love how the machine does not freak out when you don't "bag" your item right away now! Got a great deal on a toaster that I have been eying for months!!!
Good place to grab lunch. Groceries are fairly priced. They no longer have soup for lunch though which is dissapointing.
Great store. Friendly help if you require it.
Awesome
Lots of selection fair price
Basically carry everything l need Great Manageress l know most of the regular staff been shopping there 10 years Have very competitive prices an also price match
Well organized knowledgeable staff and good parking
Mostly always good produce.
Nice clean large grocery store with a good sized clothing section. Little bit on the pricey side for a grocery store, but select choice of meat and produce for the most part. Staff is pretty good too.
Good selection of fresh fruits and vegetables.
Very poor selection of vegan products (non-dairy milks, nut cheeses, veggie sausages), and difficult to find them. Super friendly checkout lady though!
Always a pleasure to shop here, takes Visa where as no frills won't.
Slightly chaotic; but good prices
Although I want to give 5 stars for quality of the produce, stuff always in stock or raincheck will be given etc. I am changing it to one star for their lack of following covid protocols I was there today from about 12-1 shopping and I seen over 20 people without masks:( honestly I do not feel safe shopping there anymore (I spend over $250 there each week we are a family of 5 i am about to take my business somewhere else) I am home all the time with my kids and my husband works from home. If we get Covid I will know exactly where we got it. I am reaching out to the head office and next week when I shop I want to see someone at the door to make sure people have masks on or they should provide exemption papers. We all have to do our part to stop this virus so our lives can go back to normal. Like seriously there is no way that many people can be exempt from wearing masks my one year old can wear a mask when we go to doctor so people should put their own priorities behind themselves and care about other people too. But mostly I am upset with Superstore for there lack of safety. At the beginning of the pandemic there was always sanitizer and multiple locations now you can hardly find anywhere. Not happy
I love online shopping. Easy and helps me stay safe.
Good product service is great
Good shopping
Have not been there for awhile, I even had a great time! Thank you Brent, Hailey the wine lady and Julie! Everything was in stock and some great deals! Almond milk, was on sale! The store is named Rt! Keep Golden! Thanks for all your help! ????????????????????
Always overcrowded anytime any day of the week, and be careful where you park because hit and runs happen in that parking lot every single day. But it's pretty much the only place in town to buy reasonably priced groceries, so you just grit your teeth and go. 4 stars just for the prices.
Was hoping that the sign on the door actually meant something. Masks are mandatory. I saw many customers without masks and even some employees. If you say mandatory, enforce it!
They never have enough medicine to actually fill a prescription, and they don't communicate with each other. I just stood at the pick up line for 10 mins while they all avoided me. I was told last month I had to break my prescription up and get 2 refills and that they would wave the refill fee as it is their fault I need to do it this way. I was also told this morning my daughters medicine would be ready by 11 am,
the cash out line was quite long but moved really fast due to the great system they have in place with friendly staff members directing the people traffic. thanks to all the hard working people ????
Cashier Magda is an absolute angel! I was so disorganized and having an all-around off day, and she was so patient with me. She went above and beyond what I expect from a cashier -- and I worked retail for 10 years! Hands-down one of the best cashiers I have ever met.
Good gr9cery store clean and produce fresh. A bit more expensive than some other places although they have price match.
Great variety, good produce, good selection of organics and free-from, and very good prices plus loyalty program. And I love Galen Weston - he has been super throughout the covid pandemic.
I really like the product selection, but I can never seem to find any staff on the floor to assist when looking for something. The staff at the check out is usually not great.
I like to shop at superstore because of their PC Plus program. I also bank with PC and have found that our points really do add up fast, especially if I make sure to load my personalized grocery offers. This superstore is quite big and I usually can find exactly what I am looking for at a reasonable price.
Starting to get very disappointed with this store and seriously questioning weather I will be back. As of late I have been that annoying customer that has to question the poor cashier regarding clearance items (not just misplaced items but full caselot of products). But today I went in to exchange my water bottle (Canadiab Spring) to be told that any I have at home must be returned for refund of deposit before the 9Th of this month so now I have z bottle of this in my cooler currently and unsure if I will be done it in the 7 days but I cant take for return to the bottle depot as it it must be done via the retailer that Carrie's said water. Ok so now I could quite possibly be out the $10 so I get the deposit back on today's purchase the new Oasis brand to see an increase of over 1.50 and told I now own this new bottle from a new company same deposit what is happening. Usef to be a decent place to shop reasonable prices ,but appears this is a thing of the past.
Large store with great varieties
The facility was very orderly and will layed out, providing everyone with an opportunity to maintain segregation for the pandemic as necessary.
Great value, fresh produce and quality meats
Well-organized for the most part, but there is one cashier who dies not wear a mask, and she SPITS when she talks!!
Good selection. Staff is helpful.
This is where you'll find no name and President's choice products. Lowish prices but I can't count on fresh quality produce from here.
WORST self checkout I have ever seen in my life. You have to scan all your groceries, pile them up, ca someone over, guess how many bags you need, then wait for them to bring you the bags. Then you get to bag your pile, and if you didn't guess right for the bags, that's on you. It takes three times longer to check out now - I use self checkout to speed up my time, and avoid speaking to people. Not wait longer and pray on my bag guess.
Good save covid rules
Awesome place to shop. The vegetables are so fresh, it was like it came straight from the farm
I can find almost everything I want
Overall really happy with how they are conducting customers considering Covid-19. Their staff were a little flustered due to understaffing, but they were otherwise nice.
Quality shopping experience with a great variety of products.
Nice and organize store , very clean
Fantastic selection and choice. Store was clean and staff were helpful
The pharmacy service was horrible. I dropped off my prescription and was told it would be ready in 25 min. I stayed within the distance where the receptinist was able to see me while waiting, and also double checked with them when the time was up (by then they told me that it would be ready in a few minutes). But later I was told that unfortunately they couldn't fill up my prescreption. Why not to inform me in the earliest opportunity? Totally wasting my time.
Clean store... Great place for cloths and groceries
Not my favourite place. It starts with always having to have a coin for the carts (and don't get me started on how long you have to wait in line to get some change for the cart) to endless issues at the checkout.
love this place. you get what you pay for. beautiful and fresh produces and meats, friendly and knowledgeable staff and lots of open cashier.
Not as great as it used to be. The kids in the deli department ignore you, fruit and veggies look banged up, and lately, just a covid gripe... the carts aren't cleaned up and people are still in there without masks. Such a great place normally. Maybe everyone is just getting worn out.
My favorite store. It has everything you need and they do price match. They have ample parking space. The store is always kept clean. However, of late they have less variety in fruits and vegetables or it gets out of stock. Last week, they didn't even have RC spring water that I regularly buy. I hope they improve their stock.
This store has some items that only they carry in town, so that is very good to know - like Bragg's Soy Sauce. Generally very good customer service, but signage at the ends of the aisles is …
Right outside the entrance today, a large floor sign states: As of August 29, 2020, masks are mandatory in this store. There is a lady at the same door, cleaning the grocery baskets and carts inside the door. Inside the store, at least 20% of patrons did not wear a mask and no one was monitoring, nor approaching these patrons for not following the rules. Furthermore, there were only 3 or 4 cash registers open and a 3-4 cart lineup for each one, which was encroaching on social distancing. So I ask you, what is the point?
The best place ever to do shopping Very nice service A lot of think you can see Customer service number one Thank you guys ????
Reasonable price and wide food selection
Everything you need. Great service!
Friendly and helpful staff, store is huge, so its much needed.
I used to really like shopping at the Peterborough location but since the changes to the layout of the store and cart cost increase, I'm finding it more aggravating than anything. Will be shopping at other stores in the future.
I enjoy shopping here, however this location does NOT take COVID precautions seriously. When customers are allowed to shop maskless during their entire visit with no concern from employees or management, it is time to consider shopping elsewhere.
Very large variety of food and very friendly staff.
Superstore always has the best prices around, every checkout has a staff member for quicker service, yes the lines do get long but you end up saving a bundle compared to the other big name grocery stores. Dairy section needs an upgrade or better protocol, cheeses never seem to last past a week and there is expired product that seems to make it into my cart if I'm not watching. Overall good place to shop.
Always shop here. Excellent prices. Love the super specials.
I'd say more 4.5 but nicely renovated
Great deals love shopping here
This is my usual grocery store. If you are visiting the area, they have a shopping pick up service here. Just order online and choose your pick up time. Great service if you are coming up from the city. Their ready meals (to the left when you walk in) are very good and there's single servings and club packs. Try the quinoa salad...its delicious. They also have a beer and wine section which is decent, just make sure you choose the appropriate check out lane or you have to wait for a supervisor.
Always out of Lactania coffee creamo! Come on Superstore many people are lactose intolerant these days so you should never be out. Saveon Foods is never out....
Let's of weekly deals! Also BEER!!
I enjoy shopping at Superstore for groceries as well as using the pharmacy. My complaint is that the womens public washroom is disgusting! Yesterday all stalls were either filthy or with plugged toilets. The sinks and countertops were dirty and the garbage can was overflowing. Please have someone check the washrooms several times a day.
Few sections are empty I have been there few times a week. They need to restock every section, or if item is out of stock , must mention there
I like going here to grab my groceries. Price is decent and for the most part it is clean
Great place to shop. Love pc express option. Only complaint is that store management allows customers to harass the employees and then rewards this behavior with free stuff. It's disgusting to see adults so cheap they will lose all self respect and have a tantrum like a 3 year old, just for some free stuff or A discount. Grow up people. Thank the workers for what they were able to do in these tough times.
always so busy too many people
Good place to shop
When there earlier quite a long line up. Returning later in evening, it was less crowded, in & out in a very short time. Less stressful.
Big store...plenty of stuff to choose from. Somewhat fast service
Come on down and bring the family! Fight off countless homeless people asking for money. Enjoy grocery carts covered in unknown sticky substances! You need cilantro? Well keep on trucking because its never there! Enjoy the friendly staff that don't have a clue where anything is. It's a grocery store in a city what do you expect? Prices are good at least on most things
It’s one of the best grocery store I have been to.. such a nice experience❤️❤️❤️
Lots of choice fairly priced. Should pay staff more
Great store and staff!!! Like the look up papers and end of shelves for when you're looking for something!
Clean, open environment for all your shopping needs, staff are friendly and knowledgeable always a good experience
The only thing great about this place is the sushi bar and that the till lines are short and quick.
Pricing is good . Good service . And lots of everything . Good bakery !
Good spot to find vegetables other stores won't have
Always have live lobsters and other sea food. Great store.
another hot day and needing to shop! ????
Awful experience at this store. Left our groceries at the cash and left the store because the cashier with blue hair was so rude to my father. I have never experienced such disrespect from a cashier, especially to a polite customer. Never returning here again.
A perfect pick up service, and the staff is absolutely friendly.
Extremely unhappy after recent experience when an item I was purchasing rang in at a different price than what the yellow sale label on the shelf indicated. I told the staff member at the self checkers, and to honour the scanning code of practice he said he would have to go check, which was fine with me as I knew with 100% certainty that the sticker for this item (exact product, container size) had a different price than what it rang in as, that’s the whole reason I was getting the item, as it was marked on sale, I clearly checked before taking the item to purchase. He returned and informed me it wasn’t the price I said it was but he would honour the lower price. So I asked to show him where I got the item and the clearly labeled sale tags for this product. Low and behold, we go to the section and I see he has removed not only the sale tag that had been labeled on the shelf for this product, but also the tag of the other size container next to it, also a sale price. Literally just taken the price tags off the shelf of two products so now they had no prices labeled. Unbelievable. You think I’m stupid? That I don’t know what you did? There were sale stickers on the items, that’s why i picked them, don’t try to make me look like a fool by saying it wasn’t marked on sale and then removing the tags of every other product too to try to get away with lying. Absolutely despicable behaviour.
They were out of a lot of things that I needed but overall this is my favourite place to buy groceries
Best store for produce....pc ice cream is better then most...pc also has a lot of low sodium soups and meals..the blue menu is a must see
Good selection of food, building now clean. Some items can be a little pricey.
I like the fact that I can always find nice clothes at Joe Fresh. Plus, most times they're well stocked
Try typical grocery store go ood be as election
12 rolls of toilet paper for $30 Price gouging
Why on earth would you design the new layout WITH PILLARS IN THE MIDDLE OF YOUR NARROW AISLES!!! Grrr. Often poorly stocked. On the plus side the staff is helpful when approached. Good luck!
You have great Covid protection. I drive from New hamburg no frills does not care. I told them and they said we are not here to babysit us. Have a Merry Christmas It is worth the drive to your store
Love the great Organic area!????
Always a pleasure to shop at this location clean, bright and easy to find departments. Well laid out store. Friendly staff, good bakery, reasonable prices. Great hours.
Pharmacy people are so nice .. specially Joanne...
The store is always clean and the aisles are seldom narrowed by unpacked boxes. Prices are good, however, check your produce carefully. I have found substandard, bruised, rotten & moldy produce on a regular basis. You have to double check all produce.
Large Superstore. Very good layout. Plenty of parking.
Very busy and was out of stock for a bunch of PC brands I went for. Great prices though.
I enjoy browsing the new clothes and seasonal items as well as picking up my groceries. Good variety of different vegetables and great prepared foods for a quick meal when you are running late.
Superstore offers value pricing and fair quality of products. A decent place to get the job of shopping done. Was surprised to get in and out quickly on the weekend with their every register open program.
They are doing a great job, especially making sure store is clean and people are social distancing.
Once again they didn't have an item that I wanted to price match. I'm convinced that when other stores have items on sale at a really good price, Superstore removes that item so they won't have to price match it. I've noticed this many times and it's very frustrating.
Great sales. Well stocked and clean.
One of your employees rammed my ankles with a shopping cart and didn't even offer an apology I was very hurt and my ankles have bruises on them would not recommend shopping here
Good prices on alot of items,staff is always friendly
It has everything all in one place.
Overall not bad. Produce isn't always the greatest.
Best grocery store...Cheers
The staff is extremely helpful, they have an expensively wide variety of products and a very clean facility. Due to these reasons it is an extremely popular establishment, and often times can be extremely busy. After work in the evenings is one of the busiest but even still, I wouldnt shop anywhere else
Clean . Variety. Fair prices
I shop at real Canadian stores all the time, love it when you can go there 7 in the morning and get the deals
Had what I wanted, in and out no line.
Good price when they have something in stock. Half the time they dont have something for weeks. Some folks who work at customer servicefor many years are rude.
Superstore needs to open more lanes and get their cashiers to move at least a little faster than a snails pace! Lineups of 12 people waiting well over an hour is not good during pandemics!
Don't have to wear a mask there and great people there
Good selection. Reasonable prices
I like the boxes of fruits that you get from flashfood. Good price and quality
Honey is top notch service, thank you.
Great selection of goods and I really like their new policy of opening up all the cashiers during the weekend. Gone are the days of waiting twelve people deep at the til after getting your cart full of groceries.
I love this store. Wide aisles, can pass each other with carts going both ways, all the products you need with lots of options of bulk as well. It has a Kitchen area, clothes, electronics, and even a pharmacy. One stop shopping! If you don't have a $1 coin for the cart (I run on credit card only, never have cash), go up to the customer service desk inside and they will lend you one to use, then just return it when you bring your cart back to the rack. And the young guys are very helpful being large or heavy items out to and into your vehicle. Great customer service!
well stoked store staff is quite professional very good service
Not clean but service was fast and process was not as painful as surrounding businesses. The area is not as busy as better rated Superstores which makes me think managing it may need work.
Nice, clean and well maintained. We found everything we needed quickly.
Good stock friendly staff
Not clean. Decent service though
Great pace to find good deals on food. Selection is very good too. Large parking lot, but when it's busy you can barely find spots.
Pinty's naturally seasoned turkey is disgusting. Wierd smell and wielded flavor. Ruined Christmas dinner. Threw the whole thing away.
Absolutely horrible curbside pickup service.. Called and was on hold for 10 minutes. Then had to walk in and get my order. Whats the point
Pretty disappointed. Bought a 4.28kg Belwood Country Premium turkey at Real Canadian Superstore on Oxford Street East in London, ON. Opened it to prepare it for Thanksgiving and discovered one whole leg is missing and no giblets. It's obviously too late to get another one ready to cook today. I guess I got ripped off. This wasn't a utility bird, this was supposed to be premium.
Great place for your everyday needs for your small convenient stores, restaurants, and homes. Fair prices and great staff. Easy access for wheelchair accessible.
Its Superstore but this is really messy, customers make of the place and staff have a hard time cleaning up after them or just dont.
They have new shopping carts.
The teller actually saved me money because the case of ginger ale scanned as $22 and it was $6.99 thanks
Good produce and some time find good sales.
Nicest workers ever i just accidently dumped and entire thing of juice and they happily cleaned it and gave me anothwr thankyou for being so happy and nice
New layout. Bright and clean.
The store is clean with a good layout and selection. While I do appreciate that staff have other things to do it would be nice if when I ask for an item I said I looked for and can't find if the staff takes me to where they think it is.
Cashiers are no longer cleaning the self checkout counter or the card payment machines. They have the cleaning and sanitizing products lying behind as decor only!
Well stocked shelves, wide & bright aisles, made the Sunday, pre-Christmas crowds easier to manage through. There was a staff person watching for, and helping people walking with "that searching look"; she guided me to the Organic section where my item was available. I was in & out relatively quickly for what I needed.
Not a good location but incase of price and quality the best in pg
Great store and deals usually fast check out
Worst shopping experience ever I have never been to a more poorly run store in my life. They make you deposit $1 into the shopping cart to use but I am not the type of person to carry change so I was stuck carrying everything around. They had none of the tofu or silk products left in stock and didn’t price match anything! They didn’t even accept longos or no frills price matches. Waited 25 minutes in line because the store was understaffed so that I could price match and they didn’t even do it. I love going to my superstore at Milton but I am never coming back to this place.
Bright, well lit store. Large selection of products. Friendly, helpful staff.
Good selection of some products I need but not all
Good prices, clean and no so friendly cashiers, typical of these stores.
Typical superstore. It would be nice if they didn't have so many empty shelves. Seems like each time I go they are out of stuff I need.
Great staff at the pharmacy! Very helpful thank you!
Crowded and poor parking conditions
The staff is wonderful. The meat department is always happy to serve you and get it just right. The front end staff don't rush you and allow time to price match.
Excellent selection of fresh produce and most of the household essentials are always in stock. Reasonable prices. Store is conveniently located and has lots of parking for customers. One of the popular shopping places in PG.
Lots of selection, good prices, still price match and usually lines move quick. The new layout will take some getting used to.
Was not too crowded. We were able to find the items we wanted. Cashier was friendly and very helpful.
A good store has everything one can use. Lots of parking.
Not very pleased with how this store picked up their phone when they answered me sounded annoyed with me for no reason and I've never called there once until that one time so they don't know me. If it seems like they've gotten annoyed with …
Not many line open to pay not good service .like my home town taxes.
I haven't shopped at the Superstore for years, can't really recall why I stopped. Shopped there today and was impressed with the grand selection without the exorbitant prices, got everything on my 2 lists, bought a few extras, spent $2 under my budget and only had to go to 1 store!! Awesome! Will continue to shop there.
Nice store. Terribly over priced
Everything is fresh and the shelves are well stocked. I find the prices quite high but am glad I can use Optimum points.
Great produce if you go early in the day. Can fit 2 kids easily in the shopping cart and still have room for groceries. Underground parking is great
Staff always helpful, polite. I love Miranda at customer service. Always pleasant . I come in early at 7 . Well stocked and clean.
Huge selection great prices, and not to big of lines at all.. we were in and out within 15 minutes and we had quite a large amount of food
Always a sale. Everything you need is here. Small appliances. Clothes bedding etc. Love it here.
Good selection of fish and seafood
People are happy to help you. Checkers are fast. Would give this store a 5.
Langford Superstore is still not taking bottle returns even though BC liquor stores are doing so again. The reason given is their clientele are not that clean and don't wash their bottles. The BC regs state that if you sell a returnable product you are required to accept 24 returned items a day, as long as you sell that product. I will not be shopping there any more as I do wash the pop, juice bottles and cans. I am also clean as all the folks I have seen shopping there are also. Big fail Superstore. FYI Superstore I called to the store to see if they were taking bottles back I was not in the store. If you want to make it right either follow the laws or stop selling products with returnable cans, bottles, etc. If your staff do not like taking returns then provide them with the proper tools to keep them clean and safe. This is not about me but your policies. Thank you for your response. Please let em know when you have implemented the above or better recommendations.
Solid job bu the staff
Very good selection and a good price
Protocols in place. Not many staff. Machines at self check-out being cleaned when I was there. Hard to find what I needed and no one around to ask.
I always have a good experience here, the staff is always friendly and helpful, and they always have what I want! I love their optical too always nice and they have sales frequently:)
It had everything we needed at prices that we were comfortable with
Good grocery store with all essential things you can buy. The prices is Ok and not very crowded. Easy to create a PC optimum account and start saving points when shoping here. The plus thing is it opens till late evening. One thing I dont like here is sometime people keep waiting in a long line to check out while only two counters open.
Prices are good but people walked in without masks when there's a sign says they are mandatory and 2 workers weren't wearing any.
Decent selection of everyday life purchases
A busy grocery store all the tills are usually open
Great Staff for sure, attentive, helpful, knowledgeable and polite
They're cheaters for the price. Example some items are and when it comes for the checkout selling you the original price or over charge you or double scan. Watch out pay attention for the cashiers. Don't trust them
Good store but too congested. Why doesn't it sell Canada wild caught seafood? I saw dozens of China made seafood plus one from Vietnam, one from India. All farmed
Iv noticed the shelf alot more empty than usual. Prices going up. Still only 4 lanes open. Hopefully this isn't has good as it gets for ol superstore
Picking up your food order is such a great service, thank you!
Good selection of grocery items. Lots of produce. Family clothing section
At times overpriced as well. Good ataff
Not logically organized. Prices have gone up a lot.
Great people good selection
Superstore is currently undergoing renovations. This makes it difficult to find items cause everything has been moved. To boot, it seems that the produce is now higher priced than what it used to be. I regularly buy the 5 pack avocados and the price is definitely higher. I was going to buy anyways as I need them but they were out of stock.
Just purchased ready made pasta there and found not just 1 hair in there but several! Phoned to talk to the manager and just got hung up on ????
Good click and collect.
Great store.
There's a.lot of fresh greens that I need it.
I picked up two packages baby back ribs with what is supposed to be 4 racks of ribs at almost $50 per package. From what I could see the ribs looked good. When I got home and opened the packages the two racks on top in each package were ok but the two “racks” underneath were nothing but scraps or trimmings. This is not the first time Superstore has done this and I thought I would give them another chance. Never again!!!! I paid almost $100 for 4 racks of ribs. The rest wasn’t worth cooking. Safeway is a little higher in price but they package it so you can see it all. Don’t buy at superstore!!!!!
I like coming here because I can shop with ease. If you go aearly in the morning or at night there's always produce that they don't have. Line ups are usually good during the week day. Prices are decent.
A great clean and bright store very helpful lots of selection great visit thank you all Ron McCormack
I like this store but after moving back to the east end I am just not used to the layout. The one thing I have to say is that since the renovation the store seems darker overall. It might be the new shelves and refrigerators. Also I lose all cell reception 20 ft past the front door everytime.
Thinking of making myself a promise to not shop in your store at all as I seem to be angry every time I come home, read my receipt . Your pricing is a confusing nightmare. I know that you don't probably care about losing one customer but it's just easier to go to Walmart or Savon where there is not trickery
Reasonably priced groceries
Prices are skyrocketing while quality of produce goes down. What little staff they have always look like they're about to cry. Plants are always half dead.
Very clean inside store. Friendly smiling checkout lady.
Fair Price and Great Place for daily shopping
This is my go to grocery store. Sometimes it can get a bit pricy but they price match which is great. Sometimes it can be pretty busy but that's to be expected as they have a lot of options. It's best to go early in the morning or late at night. Only downside of that is sometimes that means certain things haven't been restocked just yet so depending on what you're after you might have to come back.
I love getting the free bonus items when you spend $250 or more! Gotta love free stuff!
Expect the unspected, while shopping here. Over time I've seen vehicle damage in yhe parking lot to people approaching you with stolen stuff to feed there addictions. Plan ahead. Expect long lines ups on even the slowest of days.
Not a great store. Limited inventory as this is a smaller location. The clientele at this location are questionable at best. Only stop here if absolutely necessary and always have a mediocre experience. Staff just seem defeated and or don't care.
Fantastic birthday cakes.
It is one stop shopping centre. Everything is available at affordable matching prices. Have a huge parking amenity. Cash and cashless payment acceptable. Overall good place to buy anything.
3.5 Don't come here often only because we have moved out of this area. But my visit here to pick up small toiletries was convenient. A staff at the toiletries (travel size) section was helpful in directing me where to get the travel size toiletries. Thanks! Will be back if ever in this area again.
Decent but usually nit enough cashiers open and waits can be long.
Easy service fresh food
I could not find half of what I needed. Still like coop best even if they are more expensive in some things.
Love shopping there. It's the closest for shopping Asian products.
Has an awesome international section. Produce section is much better than a few years ago. Prices are comparable to Costco. Get rid of self checkouts OR give customers a discount for using them.
More friendly and helpful than other superstores
Have some great deals and have Covid protocol nailed down
Always have fresh food, good deals, clean store friendly staff. I highly recommend Super Store.
This store is a big chain operation with very good prices and lots of sales
Good prices fair. Often out of advertised product when there is a big special on .
Usually ok, but the produce section needs more attention to cleanliness, and the milk section has a sour smell to it (albeit only recently)
Great store if you are bored and want to browse for a few hours Be prepared to spend more then you planned because too many cool options.
Although prices are little bit high but it has a lot of vatities
Good selection. Lots of produce, large variety of dry goods, hot food bar, deli, sea food counters (with live crabs), and a bakery. There is a section for organic and natural products. Joe Fresh clothing and various housewares are also available. Look out for the coupon books at the entrance of the store.
very good customer service
One thing that really sucks about this place is the cell reception, because it's basically nonexistent. The employees are really friendly and helpful. I go here for my banking primarily because No Frills is cheaper for the same products. They do have a student discount and price matching which is really nice
I love the getting points for groceries I think it's great.
Sometimes there are one or two small issues with an online order but today was terrible. They confirmed by email that there were substitutions to my order so I called the store and asked for them to cancel those items instead, as well as substitute with any other brand of garlic powder instead of the garlic salt. When I went to pick up, the employee on the phone confirmed he saw the notes that I called with. But I actually ended up with all the substitutions that I didn’t want, as well as the garlic salt. And I understand that not all produce is picked to the shopper’s standard but I had to throw out the avocado because it was so rotten. I was very disappointed as I like the convenience of the click and collect, especially with a toddler in tow and a baby coming in a month.
Bad customer service, not willing to make resonable substitutions for basic produce items.
I love this Superstore. It's always very clean, well-maintained and well-organized. It always has very good quality for fresh produce. I do find generally the prices are a little higher but honestly comparable to other grocery stores. If you watch the flyer you can get really good deals and the store price matches which is so convenient. The staff is usually really friendly as well.
Great place groceries are affordable and they have safe measures in place and there may be a line up
Good store to do your grocery shopping etc at affordable price
They cut their meat with a sledgehammer more bone chips then meat chicken as well freezer burn supposedly fresh boo
Extremely rude store manager. Would not be acceptable in any other loblaw store. Source: Superstore Baker for multiple years in Alberta.
Nice!
Right outside there is a sign that states this place has a capacity limit. Once entering you'll realise its actually packed most of the time and that sign is just there as decoration. It's incredibly irresponsible that you have customers shopping basically shoulder to shoulder. It's painfully obvious where the priorities are in this store, and its not the safety of their customers.
Big Box store and you can spend hours in there if you want to.
Best Grocery Store in the area, easy. Best prices, more cashier open than any other store as well.
Best prices in town
Love this store. It takes a bit to get used to as it is so big.
Excellent COVID check-out process. Far better than other Superstores in the area.
good selection.
I have been shopping here since it opened. Produce selection and fresh fruit is one of the three best in Grande Prairie. One of only two stores that has a fresh selection of seafood in Grande Prairie. Good prices and the primary reason I go there is their pharmacy. It is the only one I use in Grande Prairie, they value their customers and are serious about their care
It is really horrifying that we still have live crabs and lobsters on display. They have been identified as sentient beings in the UK and we cannot be so ethically far behind! Why is it that superstore has them sitting there piled on top of each other - this is really inhumane! Why can't they be humanely killed and sold frozen? I won't shop here, rather go without or pay more elsewhere. I called management but apparently animal welfare is not a priority which is strange given the 'green' products.
Extremely slow and completely disorganized grocery pick up. Arrived at my time slot and it there were 1 cars ahead of us... , Told there would be a slight wait. 9 cars later and a full 45 mins of waiting a full 30 mins after my time slot, I left. So dissapointing. What's the point of a timeslot if you have to wait a half hour to get your order. In my case cancelled my order because not a single staff member would reach out and explain why 9 cars have been served and I'm just sitting there. Trash, shame for being apart of Loblaws. Shame.
Produce is not always well stocked. Parking can be annoying at this location. Overall the selection and prices are good.
This is no longer the superstore it once was when it first opened, the quality, variety and prices has gone down hill. Since they re did there store remodeling it changed and in my opinion for the worst. Superstore you had it right the first time, why mess with something good? If it ain't broken don't try to fix it. Disappointed ????
great produce ... great selection of any food ... can get busy but plenty of tills open !!
Good,Lotsa selection,no hassle and it's not always busy.
(Translated) Cheap and clean (Original) Pas cher et propre
Love shopping here, especially when I use my points. Meat products are exceptional!
Good prices... lots of varieties
Great service.
Wonderful check out staff in particular Alma very friendly and helpful always pleasant with customers
Definitely a huge selection at the superstore, veggies and fruit are always fresh.
Always find what i am looking for. Food, clothes, and more...
It's an awesome place so shop
For a store that is suppose to be cheaper I find them expensive and often without the things I am looking for. Also if I need help finding something no one seems to know where anything is.
A total must go for snacks. Prices are so on point, parking is convenient, and theyre nearby.
I dont usually do these reviews but I feel the need to let others know what great staff at this location. The lady that rang through my groceries was so chill laid back and friendly I was kinda taking back . Really made my night to be treated with such kindness. 5 stars for you guys thanks.
I give it one star cause apparently the "MANAGER" doest know or as he stated can't enforce rules. So if you wanna get away without wearing a mask and putting everyone else around you at risk then shop here. Message for the manager it's pretty bad when your paying customers come up and thank me.. Your manager needs to a course on how to speak to customers. Correct me if I'm wong but isnt he no represent head office and is in the store to deal with health and safety issues.
Love the store and love price matching
Clean and organized. I enjoy shopping here as I can always find what I'm looking for quickly.
Best place to shop grocery's.
Nice bright store with plenty of space. They have a huge range of selections with a lot of traditional and fusion choices. A fair assortment of desserts, delis and fresh fish at reasonable prices. Pleasant staff who are always willing to help if you have show confusion on your face. Aisles are organized in a very efficient manner making shipping relaxing and enjoyable. Lately, I've been enjoying the Chicken Shawarma pizza by President's choice. Must try product. They have gone one step further by introducing T&T products. Lastly, there is a nice little wine shop on your way out.
The best place to shop. Inexpensive and the quality is superb. Love it there.
I find the items I am looking for are not available, shelves are empty and not stocked, most people shop on the weekend so maybe make sure there items on the shelf.
Lots of products good prices.
Awesome customer service, very helpful, definitely recommend going back. Everything was stocked up.
My go to store for everything!!
I have been using the online grocery with this specific location for awhile. Recently I have began to see a decline in the products selected for me but mostly a good experience. In October I went to go pick up my order and got a call that all systems are down and they are having to scan everything with one machine and they are almost done my order but it will take about 20 minutes...I said alright I will wait. I then got a call 30 minutes later from a different worker saying the same thing and I said yes I know I got a phone call already 30 minutes ago saying my order would be ready in 20 minutes. She said oh sorry I don't see that here. I said okay well how much longer will it be, she said 10-15 minutes. I then got another call from the same worker 5 minutes later saying sorry they haven't started your order yet, I said well how long will it be I need to pick up my daughter and I've been here for like 40 minutes at this point I could've gone and got my own groceries...she said I have no idea. I said well what am I supposed to do here, she said maybe u should cancel if u have to pick up your daughter. I said if I do that what are u guys going to do for completely wasting my time today and I'm leaving with no groceries, she offered to not charge me a cancellation fee. She then said okay fine $25 in points, I agreed to this and left. I never received any points and sent them an email. I heard back from them a week later with a template response saying they are sorry my pick up experience didn't meet my standards and to contact them further if I have any questions. I said i wanted this to be transferred to a Manager and it is now December 9th, and no one ever contacted me. Pretty poor customer service and disappointed in Management in ignoring my email. I would highly suggest either using a different store for online groceries.
Rude, unprofessional and dirty. I hope you never have to return anything because the customer service desk is pretty rude. You are interrupting their nonstop chatter and it is all your fault. The woman with curly hair always has a bad attitude. They have some nice cashiers and some strange ones. Some of the items are more expensive than the other location, due to shrinkage I'm guessing? I saw them vacuuming their bread baskets with a disgusting shop vac, it was pretty gross. Great location, terrible service for its price.
Great, large store with tons of options. Problems - the lines are horrendously long - the checkout lady who's older named Pat, she clearly hates people and her job. Rudely ignored me friendly asking her hello and how her day was. God forbid I forgot the tag for the peanuts and she huffed and puffed like she'd blow my house down. ----some staff (like Pat) need customer training. Or a job that doesn't involve interacting with people.
Great place to get everything that you need
I love the grocery pick-up option, and the staff are friendly. However I recommend not buying meat this way if you are getting meat for several days. Since they started this service, we’ve lost a few packs of chicken and at least 2 salmon because we were given lots of meat that all expires in the next 2 or 3 days. Opening funky fish or chicken isn’t a good surprise when you’re ready to cook supper.
Wide variety of product, clean, well organized.
Coin for cart annoys me. Meat is good, fish not as good. Too big. I hate shopping for milk and clothing at the same time
Week long sale starts today. I went to pick up the item at noon.....after 4 hours, they are sold out already. Very disappointing
Like others have reviewed I experienced the unorganized Covid-19 safety procedures, namely the amount of persons inside the store and no staff to count the amount of customers going in and out. Now is not the time to be lax with covid safety.
Small selection of sizes for Joe fresh clothes n gluten free products
Very very poor costumer service the staff are very bad and rude not recommending to any one save on food is better.
Only place I shop ????
I love the variety of products they offer. From well known brands to no name brands price and quality are good. And the renewed rewards program is fair enough to support this market chain.
Always quick in and out at this location. Never line ups great bakery goods and live seafood. Really helpful staff. Love the Kingsway location
Honestly, you can tell quality the most when there is a pandemic. This store makes their customers feel safe and they offer a clean store with caring staff. Most impressive.
No need to leave a comment. Superstore is very well known. 3 stars in comparison with costco with 4 stars:)))
Great easy to shop clean good service
Great store. Wide selection, clean and prices are very good
Close to home, great selection ... miss having the doors near the Bank of Montreal open so I can slip in to get my prescriptions .. sure is a long walk from the front doors!
Great shopping
Good they never seem to fill shelves
Awesome, friendly and net a great friend...
Always like it here. Shelves are always fully stocked. Staff are super friendly and helpful, prices are good and I never wait long in line. Plus, the PC points give me amazing deals and free groceries.
I ordered an item from PC express almost 2 weeks ago. Thinking I had this item secured for a Christmas present to my fiance only to find out 10 days before Christmas that it was cancelled. This should have been made clear way sooner. This is completely unacceptable and now am scrambling to find a replacement. Thanks for ruining my Christmas.
Good store fair prices
Awesome produce!
Like Costco, but without the membership fee and a bunch of clothes and stuff that you shouldn't be shopping for. Great location for restaurants, business owners and families.
The superstore off of lougheed hwy had phenomenal staff and a great selection of vegan foods. Clean and full of selection, it's a great place to shop for the family.
This store and company needs better customer service . I didn't see anyone to talk to for help they where hiding behind the customer service desk a joke what customer service none that I can see. Ok know some grocery stores make over a million dollars a day it would be better to hire more staff and pay everyone better. I know you can be and do better but why can't you ? Be the best in the company and the country , be a leader not a follower You.can do better !
Too expensive and too large of an area. Don't understand why a presidents choice item is more here than another store ??
Anything you need on this store it's always clean, well organized, and friendly staff.
The Best super center I have ever been in! I live a long way from this one, but visit city once a MTH. I will be doing most of my grocery shopping at this store every MTH from now on. Clean, has everything imaginable on the selves. Great selection of everything possible. Good sales too. If I could give it more stars I would!
Fair prices for groceries I love the PC/optimum rewards!
The store is always clean and well stocked but I won't ever buy baked goods from s-store. They refrigerate/freeze packaged items and then the items are put out on the shelves. Several times at home have found mould in the product or mould visible through packaging before leaving the store. Recvd reply from Sstore. Called customer service as suggested but hung up after 3 mins on hold. I shop all depts except bakery and will continue to do so. Thanks but no need to try to "make it right".
Not lots of people there when I was there, made it easy to get what I needed and get through cashiers with ease.
Great selection clean lots of parking no ppl bothering you to borrow money
I love The RCSS, because they have an entire section disignated for organic foods, they sell BEAITIFUL children and woman's clothes. Men's......not so much! Don't get me wrong they're nice clothes. But, My man would only were maybe a handful of tee-shirts, and they're a great deal!!!!!!
Usual good Superstore experience. My regular store is an oldie...this new one was a treat!
Getting someone to answer the phone anywhere in the store is a joke. Pharmacy and store says open but cant get ahold of anyone in the store. I live out of town and this is extremely fustrating to say the least. Especially when your our of prescriptions. Do better Superstore, for everyone elses sake. I will be taking my business elsewhere.
Large store well stocked with an excellent variety of clothing options. The men's clothing section had great options for what i was looking for. Lots of seasonal and toys available.
Good selections.
Its ok store.
Far more selection than the competor next door .great season food counter ,meats etc quite a variety of all produce etc ..very busy morning me you so.expect crowds
Always a great store to go for decent prices and quality.
Love this place! Beautiful store and helpful employees.
Coinstar Machine at Superstore. Works ok and takes pennies too. Takes 11.9% of the overall value of your cash change. But what ever..it's helpful for those pennies and nickels..
This is more about this store's online shopping than the actual store. I placed an online order at 5:30 am to pick up a tv at 6pm the same day. I received an email confirmation indicating that I would receive another email when my purchase was ready for pickup. At 4pm I had not received the confirmation so I called the store. The employee I spoke with indicated that even though I had not received my order confirmation that my order would be ready for pickup. Based on this info, I drove over an hour to pick up the tv. 30 minutes before the scheduled pickup time I received an email indicating that my order was cancelled. I called the store again and the employee once again didn't know what was going on or why my order was cancelled. Finally he told me that the store had sold out of the tvs today despite the fact I placed my order at 5:30 in the morning. I asked to speak with the manager and he took my info and said the manager would contact me. No one has called. Its been 4 days. I emailed and still haven't heard back. This is absolutely deplorable customer service. I wasted 2.5 hrs of driving, $70 of fuel based on shamefully lazy and incorrect information and an inadequate online purchasing system.
One star is too many. I was at this store today just after 2 pm and I couldn't wait to leave. I totally understand that these are different times for everyone right now, however this has been the worst grocery shopping experience I have had since this virus started. I am positive there were more people than allowed in the store at one time. There are no indicators anywhere in the store as to direction people should travel. There are people going in EVERY DIRECTION in the store. There is NO social distance being adhered to. I understand you can't hold everyone's hand, but there are employees with shopping carts everywhere too and they should also be keeping their distance. The only organization was 1employee directing the long line of shoppers to a till. The rest of the store was extremely chaotic. I will shop elsewhere, pay a few extra dollars, but at least feel a little safer.
I wanted to buy a few cupcakes available at the bakery section. The only reason I didn’t buy them is that they come with plastic decoration which cannot be recycled. I don’t want to support this unreasonable idea with my purchase. We are trying to get rid of plastic straws but this unnecessary piece plastic is still in use? People can enjoy a cupcake without plastic decoration just fine.
The worst pharmacy I have ever been too my stuff was sent out 4 days ago and you make me wait like if it's sent in fill it on order dont wait for the person to come in it should have been waiting for me thanks
????
Same as every other loblaws Superstore
Good grocery store
Good store, lots of grocery items for relatively great prices! Love the self check out stations!
Rudest staff I've ever dealt with...I don't know who manages the staff or does the hiring but I've never been treated with so much disrespect on multiple occasions... I'm the customer spending my hard earned money. I have even emailed the manager on 2 separate occasions and got no response... I no longer shop at the Langley superstore.. IF I COULD GIVE 0 STARS I WOULD.
Great selection of produce/other items, and food is always well presented and fresh, but I feel like I'm walking through an airport terminal trying to get in while lined up outside. Staff is very helpful!
Extremely disappointed in company decision to charge $10.00 water bottle deposit then state they will not honor/return said deposits they have collected.
My primary grocery store, selection and stock are generally good, produce is good, service is good.
I love this location as I normally do all my shopping on the weekend and they always have all cashiers open.
Great prices Good service Very clean
I needed a cake for my son's 4th birthday. The ladies at the bakery were so helpful and super friendly. Thank you so much!
This review is based entirely on this stores Covid protocols, or rather, lack thereof. I agree with the other reviews here stating that this store allows many customers in without masks, and that even some of their own staff do not wear masks while out on the floor working. I tried to call the store directly to voice my concerns but was met with a recording saying they were not accepting calls. I had to phone the main customer service line to speak to someone. Interestingly, the recorded message before speaking to someone outlined their commitment to everyone’s safety in regards to Covid-19. With Edmonton having made masks mandatory in all indoor spaces some time ago, there is no reason that this store should not be requiring all customers to wear them. In the very least, each and every employee should have a mask on. We are in the middle of a pandemic, this small measure of safety and the reception is not up for debate.
Excellent services ????
Big store, wide variety of food
Love the selection ,prices arent always the best , staff are friendly and helpful.store is clean and aisles are good size .
My wife and I shop here exclusively. We have a pc financial Mastercard and love the rewards program. Optimum points are the best, and build really fast if you let it. Great friendly and fast service there too.
It would get 5 stars if they helped bagging groceries, she just stood there.
Covid Aware! Plenty of store to shop.
Best prices in town and good selection of international foods for Kamloops.
Love this place..u can find just about everything u want..plus more
They pricematch, like all PC markets. Sometimes $1 for the cart, but the charge is sporadic. It's a multi-plex with a teaching kitchen, health clinic, eyecare center, photo printing. You can buy clothes, camping supplies, books, patio furniture, electronics, cookware, tableware and small kitchen appliances. It's comnected to the Landsdeowne Mall.
Delighted with the pricing. Best place to find stuff. Trust me it's better than walmart in the range of goods availability for the best price.
Very good quality groceries, very competitive price, also price matching. Selection is also very good, a lot of Ontario/Canada produces. Buy Canadian, support local.
This is my regular grocery store. It is generally clean, well lit and reasonably stocked. Pricing is about average plus they price match. It is disappointing that the customer service desk closes before the rest of the store if you want lottery or bus tickets.
Love this store. Super clean, no line ups when I went, super friendly staff!
Excellent selection in store. Fantastic experience with online pick up order!! Highly recommend!!
I used to go here but then they introduced the buy one pay this price buy two pay that price policy. If I wanted bulk I would go to a bulk store. Discrimination against the single person who does not want to be forced to buy bulk. Or can't take advantage as the product would just go bad before you could use it all. They also changed their store layout and in some ailes two carts don't fit. Was at the Garden centre a couple of weeks ago. Myself and one other person looking around. All of a sudden it started raining! I looked up to see a staff member standing on a chair operating the valve to turn the water on to water the plants. Looking right at me as I was getting wet!! Now wet is not a bad thing in summer but that was ridiculous! I left and have not been back.
Need something? You can find it here lol
Amazing location and you can get almost everything
That I felt like a criminal for asking where the bags are kept at the self checkout was unacceptable. I will never be back.
Busy day but great staff .????
Usually when I go no line ups and usually a lot of stock.
Very good. Good prices and price match with other stores.staff are very helpful when needed when looking for something.
Was there around 1pm on Friday before long weekend, and many shelves empty, and even some produce bins unstocked! Plus, it seems like half the store does not have any pricing on the shelves. Even a lot of the produce bins did not have pricing on items, or the wrong product in the bin=(bin item and bin label do not match, so price showing is wrong). Potential customers need to know prices, alot of people are on a budget these days. The other grocery stores in town are able to keep their shelves stocked and priced, why not Superstore? Getting to be not worth the time going there, since alot of the time no product.
I have been doing curb side pickup since Covid began. I have received a damaged or wrong item the odd time but with a quick phone call it is quickly refunded with no questions asked. The staff that load my groceries have been extremely friendly and considerate about social distancing.
Nice bright place to shop only complain would be always busy and not enough staff to help you around when needed on floor, plus avoid this place when in rush as I always find lineups at cashier.
They were handing out Free samples
Nice... even has pickeral
Nice big store not as over packed as some of the stores in Vancouver. Seems like a Superstore, as you would expect. All the various stores have there strengths and this one is a good example of Superstore's Except .. they were out of the product I really needed at day. New stock in three days. A return trip is in order.
Wide variety of food and appliances at a very good cost, only downside is sometimes the lines are long.
Oddly, the grocery pickers ‘ shoppers have no way of interacting with the online system. So your order may include an item, but for some reason it is not on the pick list. Or, you receive an email notifying you of out of stock items, sometimes it says no substitute available, other times it shows a substitute. Whatever the email communication or you looking at your emailed order confirmation, you may or may not receive the item. Ie. Christmas Eve my order showed a fresh turkey. On the store pick list, no turkey. Very stressful! When you ask the shopper about an email you received and a discrepancy with what they are telling you, the answer always is, the emails are auto generated at head office. We don’t see them or have control over them. We just get the pick list. Odd and a substantial lack of communication as every single order has something missing or an incorrect substitution. Also odd, the largest store in town has an amazing number of out of stock items, yet other grocery stores have plenty of stock???
Gaining pc points on most purchases is a great incentive.
The prices are better tHan most grocery stores plus that's not all from there's clothes and other different house hold Goods
I don't shop here regularly mainly because I don't know the store layout very well and it's usually busier at the checkout than Walmart is. It's such a big store, plus they don't have the brands I like for a few products, but I like Joe fresh clothes and their around the home items.
I have seen better kept Zehrs in the area. I use to frequent the one near weber and franklin and both its layout and organziation were always much better than this location. Moving to the area recently I have been to this Zehrs quite often and the issues are consistent. The beer and wine section is always well taken care of however, go figure.
Always a great place to do grocery shopping,Lots of selection,well organize and Clean,Price wise lots of sales.Now with covid they are doing all they can to make it clean and safe for all.Kudos to all the staff frontliner Keep it Up????????????
Great place, awesome staff
Good selection and prices but would like more small quantity choices, ie ketchup
A little bit of everything, prices are pretty good including the pharmacy eyeglasses and of course groceries
They have what I needed for reasonable prices
Time of day and week makes a huge difference in stock. If it's busy there will be out of stock basics. Ethnic food section is bigger than most but isn't well managed.
Has what I need in one place
Great deals on sales. Seafood counter is great. Terry knows his fish! Clean store. Good selection of all types of items. Natural foods, gluten free, ethnic, and PC items. Lots of free parking. Mobil gas station on lot - have lower gas prices compared to other stations. Recommended.
It's Superstore, they're all the same. Perfectly reasonable place to shop. The insurance place inside is wicked convenient.
Prices have went up substantially
New store manager is arrogant and not customer friendly. Dairy dept stock midday is laughable.
Well maintained store with properly labeled items. There is reasonable sprinkling of deal products in bulk buying savings. Customer service associate was very professional. The store was well stocked.
Was at this store today...Sad to say customers walking around with no masks..Their policy of no masks neccessary is putting the rest of us making an effort at risk....Shame on you...won't be shopping here again
really busy but nice teller
Rude Customer service.. Management needs more training on dealing with public. Who snaps at customers and their employees.
has anyone noticed that the real canadian superstore SHOCKINGLY resembles nofrills they have very similar logos they are both owned by loblaw companies i will find more evidence that they very much resemble eachother but until then i only got this
Quick in and out Prices moving up shop with a list.
Can always find wat i need. But line ups r too long. Need more cashier's.
It's a food store. But they definitely need to offer free customer wifi cause you certainly can't get an internet signal.
I went there at about 4pm on a Monday. I was surprised it was so busy with customers but by the time I left, there were very few customers left in the store. I was able to find everything that was on my list and at a decent price. I was impressed and will be back!
I love Real Canadian Superstore because they have a lot of international food items and a good section of "natural foods". It's my favourite place to do food shopping
Friendly service
Wish they'd stop re arranging the shelves, took me half an hour to find shake n bake lol
Wow great I picked up bread feh for a dollar and bits and pieces to complete christmas staff was kind happy Thank You Thank You Mary.M.
This store ise to give me opportunity to do two things. Shopping and topping up my gas
Other staff is nice but customer service staff are not helpful......and long wait time
Friendly staff. Clean store. Good variety of everything. Bit more expensive than other stores. But not terribly so.
I love superstore but this location never has enough produce, particularly cilantro. I have been there in ten separate occasions where I wanted cilantro but it was simply not available. Please order way more than you think from your suppliers.
So many homeless people robbing elderly women and the garbage by the exit door is just insane. Sorry but I have switched to "save on"
Nice staff..helpful
Busiest superstore I’ve been to. Which is annoying. Always people milling around in every which way. I wish all superstores were organized the same, find it annoying to have to read the signs and try to find where certain items are because they’re arranged differently. I prefer the st Anne location but sadly live near here.
This is a good store, with free level 3 EV charging station, and a gas station.
Clean building, good selection. Not the most affordable, especially for meat, but they have quite a few deals going on most of the time.
We found everything we needed and then some
Love their new organic natural aisles!
Great veg selection.
Newer real canadian superstore. Its clean well laid out with the right price. Gas station on site that generally speaking is two cents cheaper than any other gas station around. Lots of parking and accessability is not an issue. Conveniently located with a LCBO across the road.
The staff at the online order center are amazing. They work so hard and are very friendly. Our company uses the online for large weekly orders. We have always had a good experience. Thank you online department!
Good prices. Friendly staff. Can get busy so see don't go if you're in a rush.
PACK PEOPLE'S F'ING BAGS FOR THEM "SUPERSTORE" (Might as well go to No Frills)
An amazing variety of grocery products.
Terrific selection of produce - including organic. Helpful and friendly staff. They have a good bulk section as well, and if you're into wine with dinner, it's a one stop shop!
Did not offer me the deal of the week or offer me a pruze for spending more than 200.00. I spent 248.00. If the prize was 250.00 i would like to have known. Thanks
Nice, clean, Professional store, no waiting in line, lots of tills open.
Superstore. Like the sitcom only not funny and unlike Walmart you get the added experience of bagging your own groceries
Not busy when I went at 930 a.m., did my shopping & picked up a few groceries. In & out within 15 minutes. An easy in & out shopping trips.
Like any other superstore
Best grocery store in the area !
Well stocked, clean. Staff great.
Really a superstore ????
Prices are good at this store. Staff members are helpful and the product is fresh. I enjoy shopping at this store and I'm sure you will too.
Clean store . prices are good some not so good.like all the stores
My favorite place to shop in London. Only complaint is they don't carry Canadian Dairy. I have to go elsewhere for that, and usually shop at the other store when Dairy is needed.
Helpful staff..ok prices
Is this the only superstore in Victoria?? I love superstore and it's fairly clean and organized at this location. Layout is how I know it to be.
Prices good and efficient cashier.
Our go-to place to shop. Variety and quality meat, and great deals. Not to mention Optimum points, so therefore lots of free product. How can you lose ♡
Everything available as per needs
Expensive but has everything food related great sales and a cute clothing line for kids and wven somenof the adult wear is good. They have a great health food section and because its such a big store they carry almost every food iteam youd find on your shopping list.....as i said expensive but you pay for the atmosphere. Its clean the employes are helpful and they do not discriminate on who they hire. I absolutely love this store. They have an excellent little wine rack and they also have a wonderful optical store inside. If i could afford to shop here all the time i would and they price match as well as give pc points. 100% worth the 5 star rating
Nice BIG superstore. Great selection. Very friendly staff, particularly the cashier we just recently had. Very chatty and entertaining, not to mention helpful and efficient.
The worst shopping experience I’ve ever had, the cashier is not welcoming and polite at all. During The whole time , he says not even a single word , no smile unhappy, no greeting no bye. Is that a supposed trainee of a well known superstore? So disappointed and upset. Definitely don’t want to come again
Went for eggs that were on sale not available
I like to shop deals.
Lots of selection at this store, big store friendly staff.
big store, with good parking and organized. they need more baskets for clients or you need a $1 deposit for a cart
????
It's busy, just like any other superstore. But price is good and a variety of items. I do most of my workplace shopping here.
I enjoy all of the wholesale prices on daily use of items
Well this is normally our go to grocery its always a store that we can no longer buy items that they have stopped stocking these items. This results in having to travel to other grocery stores and with prices continuing to increase find shopping at Costco and Sobeys provides more beneficial. Catch 22...pay more for gas to go elsewhere or pay more at Sobeys. Or change product brands. Consumers loss in the end. Laner 1
Cash was fast .shelves stocked
Great store with a lot of good deals. Wish they had a better in store bakery would take this rating to a 5 star.
What a horrible experience!!! Walk in the door and there is no carts available. I spend $450 in groceries, so I get my free item which is a cool feature about the superstores. I ask the cashier if there was a free item, and was told “ it’s over there” . I am walking over to customer service and a lady that was just working behind the desk walks out. I ask her where I go to or who is speak with to get my item. I am then told rudely, “ just go over there, I am busy” what the heck? Waited 10mins ( real time) another lady comes over and literally rips the receipt out of my hand. Hands me the item. I said oh what’s this and she stated “ it’s a camera jeez” in a very rude manner. The customer service I received was terrible. My wife and I have been in customer service for the last 15 years. You aren’t supposed to treat people like this. Maybe shopping at sobeys or co-op would be worth the little extra cost for the customer service. Guess customer service isn’t free!!!
My favorite place to shop.
It's an amazing place to shop. Cheaper than other place and good quality. Their customer service is excellent.
Great selection of things.
Wonderful place to shopping
Never enough cashiers.
i find this place dirty chaotic and in general badly run. some of the clerks are pleasant enough. that said i dont see a well oiled clean machine here .
Excellent store.
Great variety
I can find pretty much anything I need here. Just noticed yesterday that the shelves are well stocked and the items are all facing the same direction. That makes everything look pleasing to the eye. The prices of many items are also better thank some other stores.
Found almost everything. It has been along time since I have been in a Superstore....
Not very crowded great service had exactly what I needed
Reasonably priced for all the non perishables and essentials
Limited selection of produce and fresh herbs, little to no stock.
First I beg to differ. It's not two months but little over a week. I purchased on Cash. However, it was quiet. Was with a friend shopping for myself and assisting a friend. This it's always well equipped but found prices for some commodities in the fruit section and tin stuff little on the higher side and out of usually shelved places. The staff was very courteous and obliged herself. Commended. nice and clean and well stocked
Beef is vary over priced and the country style hams looked grey????. Just about everything else is decent though
Well stocked just need to have more cashiers open
Super big supermarket with lots of fresh produce and wide variety of choices. Lots of parking, quite a bit of people, self-checkout made the process faster.
I just love Canadian Tire and am always happy with the service we receive!
Pretty good selection of food. Really nice household goods section and Joe Fresh is a nice touch. Produce doesn't seem very fresh.
Always willing to solve your issues.
got hit and run in this superstore location parking lot "TWICE" while doing shopping in the store. The Customer service team is not helpful at all, will try to avoid to shop in this superstore .
Clean reasonable prices
Great one stop shop...
What can I say? It's real, it's Canadian, and this location is pretty super. It's generally clean, I can always find what I am looking for, and staff are always friendly. It's never crazily busy, either. When I lived it Toronto, battling my way through the crowded Superstore location nearby felt like storming the beaches of Normandy. I don't like feeling like I've gone to war just to buy a few groceries. To be fair, it's not the Toronto Superstore's fault. It's just a side effect of being in a big city. The Midland Superstore is a nice contrast. Even when it's busy, it's manageable. I can get what I need quickly, and there are always plenty of registers open so I can check out quickly and get on with my day.
Bright and clean store. Lots of parking, and usually not much of a wait at cash registers. They do price match here as well. For those with small children, you can get a free cookie for the little ones, and also free fruit to help keep the kids content while you shop. Having kids be excited about getting a free banana helps the shopping experience go a little smoother! Shelves are well stocked and it's not often that I can't find what I'm looking for.
The Canadian version of Wal-Mart without the people of Wal-Mart mentality. Love the wide variety of products. Joe Fresh clothing is very comfortable and at competitive pricing.
Compared to the other grocery stores in town, it's significantly cheaper and has probably the best produce section of them all.
Sarah was amazing at directing customers to the apprentice line up and till. Mia the cashier was quick, polite and effective at her job.
They sell beer and expensive groceries.
The store is well stocked. The only part about Superstore I don't like is packing my own groceries when I've done a big shop.
I can find most of the things I need here for decent prices
Clean store,good produce selection, shelves were well stocked.
Always find good deals, fresh produce and never long lines at the check out
Outstanding outlet, with quality foods and services.
Great selection. Just started checking Optimum points selections: they seem more suited for families with school age children so far.
Love shopping here. They always have everything I need and keep their shelves stocked.
I will never buy fruit there again. Curious how they sell unripe fruit that can go mouldy in only a few days
First SS since Fort McMurray and I loved it. Price and selection there and great room, almost as much cultural food as McMurray but niss the Alberta meat deals.
Love shopping at Superstore, we use the on line shopping and just have to pick it up, it is so great to do this, even when we actually went in to shop for ourselves it was great
Clean and friendly service
No safety protocols in place other than the hand sanitizer & wipes when you enter store. Also, never any employees around in the store to provide information other than at customer service.
Great RCSS - wide selection and lots of space which is nice.
Staff she friendly and helped me with what I was looking for , thank you RCSS
Chris and Sue at the Superstore office are the best! I actually left there smiling and totaly impressed with the whole experience. Best deal in town for car insurance needs!!!!!
Can be quite busy but good prices and selection
Good prices, love pick up service. Great products. Friendly staff.
Good store with fresh produce. Cheese bread is really good if you get it in time they seem to run out alot. Bring $1 for the shopping cart if you need one
Thank you for your response to my previous review and comments. This concerns the hours of operation of the phamarcy, if I can shop from 7am then I should be able to get ALL of my needs at the same time. I needed some over the counter products such as pain relief and an anti-acid but the pharmacy doesn't open until 9am. They may be independently owned but if I can shop the store I should be able to shop the whole store. You gave a stand alone pharmacy my business today. I left this comment on Walmarts site as well. This practice does not make sense.
Nice store. Not much international foods items are available. Good chocolate selection
Great prices on every day shopping.
It's pretty super
I shop at superstore because they have the best selection of organic foods at the most reasonable prices in Red Deer. I like the "green" brand and use everything from diapers to bleach alternative in the environmentally friendly choice. I also love that they put ripe produce and close to expiry dated meats, breads and other foods on sale for 30% off, although it should be at least 50% off. The added work these choices create (picking thru bunches of produce to remove bad stuff, cooking meat right away, etc) makes the product better worth 50% off. Another bone I'd have to pick with management is that so often the same things are completely out, which makes it obvious to me that whomever is doing the ordering isn't getting it right. Things that go quickly should be ordered readily. Even the pharmacy has been out of important medicines when I needed it.
Great seafood and produce section. Lots of parking available. The cashiers are great. If there are lineups they move quickly!
Good buys
Plenty of parking. Products with options, like several brands. Grocery store with clothing, some appliances, some outdoor living, toys, deli, poultry, seafood and meats section. Dairy products. Etc
Good selection Difficult to find assistance.
Like the selection of vegetables and fruits from Asian countries. They try to give you the feeling of getting a great deal with their no name brand and other items, but service is poor and quality and price sucks especially on bulk and clothing, get better deal for many things at other places.
Always clean and find items easily. Veggies pricey!!!!
I want to thank the cart boy who helped my mom and I (the old lady and cripple) load my heavy loaner wheel chair into the back seat of our truck! Mom was tired and I wasn't much help with my broken leg!
Sold me a raw "rotisserie" chicken from their Deli, and never returned my call when I asked to speak with a manager. Disappointing experience. Wont go back, and wont recommend
No Frills. Good prices. Very nice lady at till today. Produce is fresh. Well designed layout.
The shelves are usually well stocked. And customer service is decent. Often congested slow lines and a full parking lot though.
Cameron in the Home section was extremely polite and helpful when I called in to check the availability of an item that was "low in stock" on the stores website. He went above and beyond. Thank you!
I found the perfect birthday cake ! And didn't wait in line at all.
Usually well stocked, clean, lots of variety, well priced, price match, and friendly. The majority of our shopping is done here Gerry
One of the lady really helped me out tonight by lending me her cart token. Thank you very much
Visit the Salvation Army kettle waiting there for you.
Between a Walmart and an IGA. Okay grocery store to shop. Too much plastic wrapped produce, and some Superstores now sell BC wines and ciders, this one doesn't
Went to pick up a Flashfood purchase I made. All went well.
It's my go to place at the cottage.
Their pickup system is pretty good. Occasionally there are mistakes but they're good at rectifying it
Click and collect seems to not care to actually find all the items and often says they are out of stock but if you go in they arent. Or they replace with something more expensive every time. The store is decent and has a huge selection of foods, ethnic and health as well.
Learn how to use the PC Points program to your advantage and you can get some serious cashback. I usually get 50-100$ a month back by watching offers, instore promotions, coupons and pricematches. Use the flyer app flipp to price match dozens of competitors at the same time. Also students get 10% back in points on tueaday.
Bought a pack of Frozen "free from" breakfast sausage patties. pre-cooked. Thought I would make some nice biscuits and eggs and make a homemade breakfast sandwich. But once I started cooking them, the smell was awful, once they started unthawing, it did not even remotely smell like pork. It was within expiry, and my freezer is amazing. I only got them a day before I cooked them. Everything else from this frozen, "free from" PC has been awesome. Really delicious. But this is shockingly poor quality. And just frankly gross. I love superstore, but this was really bad.
Great store and friendly staff. There's a wine shop inside. However its always freezing in there. Bring a hoodie.
Pc express called me to say their employee entered the wrong amount on the debit machine so he shorted the store $50 wants me to go back and pay or let them charge on card on file. If your employees make errors thats a lose for the company but to actually call the customer after 3 weeks of it happening and how many grocery orders. Guess better pay more attention to my receipts. When how many things are missing from order I dont sit there and do the math.
I use to shop here alot. Today I went there and used the self check out which I normally don't. While i used it they had no bags at any of the self check outs. There was an employee handing out how many bags you need and actually had to scan her card and put how many bags you were using. I asked her how come she was doing that. She said there was people that were bad about the bags and in turn were making her job harder. Never been so frustrated with a grocery store. You seriously are going to hand out the bags because people are stealing your 5 cent bags or not paying for them. No thanks you can keep your bags. I will be shopping some where else. Not a great way to treat customers that are being honest.
Good
Huge selection of goods. Good ethnic food selection. They do a pretty good job of staffing the check out tills if things get busy.
Good quantity of goods and well organized store, This mgr should train those at Metrotown
Great place to shop and staff are great
Awesome. Went in for emergency birthday cake and had it decorated at 9 pm.
The amount of garbage out at the cart stations and around the parking lot in general is disgusting. The garbage cans overflowing.
Always extremely clean, he staff is always willing to help you find anything you're looking for, aisles are usually very well stocked and organized.
Lots of free parking and the store is clean and well stocked. It carries a wide variety of ethnic groceries. The produce is fresh.
Sells everything. Bought some patio furniture. Had to get customer service to bring me a box out. Turned out there was none. So they offered me the flood model at a discounted price. 158 for a 3pc chat set, down to 58 bucks for the floor model. Good deal. Will shop again. Also you can get beer here.
It's a zoo. But checkouts are fast.
My go to store. Has everything and then some of what you need. Never a long line during the weekends, easy in and out.
The best grocery chain in the city. Only thing that brings me down is some of the cashiers are not good, but now that you can pick which line you are going through, it's not a problem.
Have done a great job after Covid.
Large store, somewhat disappointed the stop alcohol sales at 8pm, just creates more congestion with the nearby beer store being closed. Could change soon with ontario opening up business more. Legally they can sell till 11 pm.
Fresh vegetables and meats.
This place is going to be the next COVID outbreak on the news. Staff in the aisles talking closely and do not care about social distancing with clients. At late nights most staff is young and it seems they don't care about the virus or following protocols. Talking in large groups, blocking aisles, not wearing masks. Masks mandatory but not enforced. No one at the door stoping clients without a mask. It was an awful experience.
Nice clean store, I always receive help if needed, the staff seem to go above and beyond. I usually always find what I am looking for and everyone is very friendly.
Fresh food, reasonable price, easy access, great location and nice staff
We've done the online shop, a number of times. Couple of hiccups but, all in all, it's great. The staff that bring the groceries to you are incredible
The 'express' pickup took over 50 mins while you wait in the car. You might as well save the few bucks and pick it up yourself.
A bit more expensive, but worth it for the variety.
Well stocked, prices hire than normal in ground beef, chicken, fruits and some vegetables, especially tomatoes and avocado
Good variety of food.
I haven't been there in awhile. It was very pleasant.
All your shopping needs
Ok so this is not really a review but more like just what happened today after shopping there. This happened at their parking lot. And I’m just wondering if this happened to anyone else. So me and my friend went to this superstore today during 12:30 pm. After shopping, we were walking towards our car. We noticed this male (around mid 30s, darker skin, tall, wearing sunglasses, grey zip up hoodie, dark pants I think) standing with a cart full of bagged grocery(not sure if it’s his), close to our car. We noticed he stopped this lady in front of us, and he handed her a small bottle of hand sanitizer without saying anything. We walked by him to get to our car, he grabbed my friends shoulder (hard) and did the same thing to her. He did not say anything either. It made us really uneasy afterwards; we examined the bottle: it’s a smaller purell bottle, with the seal on and labels. Looked legit, but my friend said the bottle is a bit slimy..after handing us the bottle, he continued to stand there with there. As we drove away, he went to lean on this car (maybe his?). If this happened to anyone else please let me know... just curious about the motive of the guy????..(I mean during this crazy pandemic, if he is just trying to help, we really appreciate it. But just the way he grabbed my friend and without any explanation..and we also wonder where he got all those bottles..)
Nice to have a wine's at the store , save unnecessary trips to liquor stores! I think that beers should be too ,not all peoples drink wine for dinners
Great place to shop..affordable prices and great stock.
Love it! The only place to get groceries
Large selection of groceries , good prices, good pharmacy, and I like their selection of beer, wine and cider. Things are a little run down like the carts etc. but overall not a bad place to shop if you are on a budget and don't mind a big box store.
Looking pretty sad with empty shelves. Too funny, brussel sprouts on sale for a 1 lb bag 2.47 and lose sprouts were 2.99
I love the produce it's always fresh
Not very strict at door compared to walmart..
Cranbrook Dodge really listens to what you want. I got my dream car. Ari Kupritz really works hard to get you everything you want and more.
Easy to find products
Large store that has everything you need. Cashier was quick
Good place to shop.
Always friendly staff, and convenients when here. Love the pc points too!!
Just way to busy....great pharmacy
Couldn't find any of the sales as a result of too many changes and walking and searching is annoying. Only regular 2 lanes open and self serve kiosks don't support price match, and some don't accept cash. ..disappointed the PR group isn't doing more to support the transition. More staff needed, change machine for carts at lottery desk or machine vs all the way around to customer service. ..guides on floor to help. ..been a customer from the start. ..so disappointed in organized chaos. .
Always a experience shopped there over 40 years.
Great prices all week
Didn't hate it lots of selections see people I hadn't seen in a while
It's a Superstore, much like other Superstores. Good selection of food and fresh produce, Bakery and Deli Goods, ethnic food and pretty much everything else. Lots of parking and accessibility, and reasonable prices. Can't ask for much more.
Found almost everything we were looking for, except corn oil. Shelves were well stocked. We live minutes from the guildford location but the never have anything! Shelves are always empty!
I love the points a person can get. My points added up to the amount that I was able to get $190 free! On $195 order, I only paid five dollars! Gotta love that
Great produce section & store is always clean .
Great prices, however their lines are long at the till and the self check out is the most annoying machine ever. It prompts you for everything and really feels like it slows your checkout down. Safeway has a way better self serve. If you are like me and you just want to pay for your stuff and be out, go to Safeway.
Most of the live plants and herbs aren't being watered and are dieing
Good customer service all round.
This Store is massive with a huge selection the staff is friendly and helpful
If you need a Big Shop it has everything at very competitive prices. Best of all at some pillars are lists, these aid in finding the aisle & product you need quickly. Also very helpful at the pharmacy. Pick off hours to go if possible, less crowding in the lanes and you can use your own cloth bags to offset plastic pollution.
Great selection but the antipasto bar is often closed so I have to go to another store. Staff at checkout extremely helpful and friendly. Staff on the floors very busy and it's difficult to find or get help.
Is very nice, not the biggest I've visited or with lots of products but I can find most of what I'm looking for.. their bakery is kinda missing more products
Huge super market. Excellent sortiment and fresh fruits and vegetables. Very helpful staff. Good prices. If you buy for more than 250 $ you get 5 great plastic boxes for transportation and storage. Highly recommended.
With all the construction going on in the store I was so frustrated trying to get my shopping. Alex the store manager identified that quickly came over to help me. As I went through the store a number of his team members also provided great customer service. I don't usually enjoy shopping at the supperstore because the customer service is not the best but today's expirence was great and I hope I receive service like that again.
A well run grocery store. Bring a loonie for the carts though >:( That can be annoying in a cashless society.
The place where everyone would receive great deals.
Sales often work out really well. I have mixed feelings about the product availability and the Master Card. But this is my favorite location so far.
I really love how fresh and good looking their produce is. They have an entire aisle for allergy-intolerance foods too. And their cooked chicken is excellent.
All the staff that I talked to this morning were pretty rude. I get life has been very difficult, and being an essential worker is hard, but tone really sets the stage when I ask where the self serve line up is , and where I can find the price for an unmarked item...
Always have the prices and fresh produce I'm hoping for
Fast cashiers...
Great prices
I went to the Langford store today and left feeling very concerned and well, quite frightened. While the store is limiting the customers entering to manage in-store shoppers, I was dismayed by the lack of direction in the line-ups to access the cashiers - there were way too many people in this store and I felt very uncomfortable. The line-up for the cashiers (for more than 9-12 items to meet the self-checkout reqts) was not managed well - there were store monitors guiding customers to the cashiers in the front of store, but in back, it was chaos - there was absolutely no direction - the line-up for cashiers ran the width of the store in front of the bakery section, then down the full dairy aisle and then round to the back of the store for the entire meat department and into the housewares area - no one, including me, at the back of the store, knew what was going on and where and what the line-up was. The number of people shopping and line-ups in the dairy aisle was unforgivable. I will not be returning to this store anytime soon - too scary.
Awesome employee's are super
Bad chicken wings. I got food poisoning from bad Chicken wings. Biggest Econo pack purchased and after cooking like almost a hour they tried to kill me
Great weekly sales and every day low prices. They have a huge selection, from pharmacy items to clothing. Something for everyone!
Clean and open. Reasonably priced
Very friendly and helpful staff, good prices and having the shop for you option has been amazing, especially during the pandemic.
High priced items can be found elsewhere at better prices.
Best location in the city.
Great place to shop for all your needs
Long lines due to COVID. More cashiers needed
So I walked into this superstore a native employee girl with long hair who was unpacking boxes Being disrespectful rolling her eyes at me when I was walking to the pharmacy. She should get fired
Great place to shop at. Lots of space, great quality food and amazing selection! The online ordering is also super easy and inexpensive as an option as well!
Always neat, quality goods, friendly staff, timely attention
Had a good variety of fruits and veggies ,very nice looking fruits at a decent price.
Good prices are good but shelves are usually running out of stuff
Very spacious store. Seems like they have everything!
The produce area is disgusting. Half was not even stocked and what was stocked was dried and withered or covered in brown spots and looked ready to rot. It was disgusting. Even Walmart has a better produce section. I’d be embarrassed if Walmart was actually better than my own store.
Nice staff, clean and tidy
Produce is very fresh Large variety of products.
All good , lots of people, stock was low because of Christmas but good ????
Every time I go to the store there are multiple unmasked customers and many more with their noses sticking out. The cashiers and the floor managers are doing nothing. They need to do better
They gave me emergency meds while on holidays/awesome
I like to go Monday evenings when it's not so busy. Makes checking out a lot faster.
It's a big store, not one you just run into for a minute, but hey people it is CANADIAN! unlike Walmart.....I watch for Canadian brands though, some American ones creeping in, with the high fructose corn syrup and all (BBQ Sauce especially). Overall there is a lot of stuff but like any others u have to watch prices and there is not one store in GP that has absolutely everything! I find I need to go to 2 or 3 to find all the brands and sizes I want.
Always some good special to stock up with. Love it!
Great location ! I have been stopping here everytime I drive from BC to AB or the other way round. Fill up Gas. Get food from Tim Hortons. If you need any snacks for your trip get them from inside. Less busy than any major city and fresh produce as always. Hours are great too cant complain. Gas bar is a little tight for larger vehicles.
Good service. Clean and well stocked.
One of the larger Superstore locations in Surrey area though did not have items that most others I shop at have. Oh and expect to be asked how many plastic bags you need at self checkout(isn't self check out just so we can get a few extra without being grilled for it?) Layout is basically the same except for the fruits/vegetables space is much smaller at this one as well as the bread section also. Prices seemed to be on par with other location. I strongly suggest others to continue shopping at other location if they already do so as you may be disappointed with the lack of selection and/or variety that many others have closer to Surrey centre area including Fleetwood and 104 Ave locations. Be nice to the staff please, they Just doing their jobs. Some of them are pretty cute I may add ????
The BEST Sourdough Boule's, ever! Gorgeous rounds of fresh soft substantial yet light Sourdough flavour & only $3.99! Store is well-organized, clean, and Staff are so helpful! Everyone smiles & seems genuinely interested in helping you, a rarity these days! Great prices, and usually have everything in stock. It's always an adventure, discovering new products, Culinary and Decor ideas!
Nice place to shop, they even have clothes there
Actually this happened on 31st July. My husband went to buy some groceries after work. Unfortunately his card was not working. He has tried to convince the lady but she has threatened him saying that she's going to call the police. From the day one we came to Canada we are visiting Real Canadian Superstore. That was the first time something happened like that. People should be ready to listen.
Good selection, high prices. They put "Limit of ..." signs on all sorts of things, just to make you think you are getting a good deal. Sadly your not. They are way over priced. Want a better deal...go to Safeway!!!
Hands down 1000% nicer place than no frills or foodbasics .... some times the shopping experience is worth more then the pennies saved ... I highly recommend this place for It's diverse products !
Whoever is in charge of reorganizing the store needs to be fired immediately
Very rushed prices are high but great selection of food and miscellaneous stuff
Just nice and fast to get in and out. Staff is helpful. Always have what I need. And good products.
New long aisle layout forces you to walk the whole length. Harder for seniors..but likely makes you buy more as you have to look at more to get to where you want to be....always lots of cashiers.
Always clean, never out of what I need. Consistent 5 star visits
While I fully support the in store mask policy it's disheartening to see shoppers and STAFF refusing to use one! Superstore, why aren't you enforcing staff compliance? The majority of shoppers are willingly doing our part to make shopping a safe experience. Why should I support your business while staff refuse to follow policy?
Decent prices. Self serve checkout and pre order groceries.
Awesome quality The best prices I wouldnt shop anywhere else.
Always get the same cashier - young male with glasses and he always gives us a smile and great experience while cashing out! Probably the biggest reason I go back!
Miss shopping there in person but their curbside pick up is decent and works for me!
A lot of shelfs were not full and I couldn't find what 8 was looking for.
There finger beer is the best for Moscow mules but other than that I hate this place
This store is so much better with the self-checkouts. I know a lot of people may not agree but they are such a time-saver.
They need a app to help find things on aisles
Great store. Friendly staff. Food displays are well maintained with care.
Today When I come to till there are one lady who behave totally arrogantly with me that’s why I called her manager about the situation and I’m shocked that the manager whose name is BEN was also take her side ..may after this I never come here for shopping
Large store, good selection of product and good sales. PC products are always good quality and often better than other name brand
Has all your needs
Found everything quick
A bit pricey and gotta watch out for what fruit you buy some of it gets bad fast
Excellent selection. Wine and Beer are bonus. Meat is a little pricey.
Went earlier (around 4pm November 16, 2021 ) I let my wife do the grocery while me and my 2 boys, 12 years old and 3 years old went to the toys section like what we always do. After a couple of minutes I saw a staff white guy and he was putting some toys on the girls toys area he looked at me and I just ignore him then a couple of minutes more he approached us and said “Hi can you tell your kid not to touch any of the toys cause if it breaks you have to buy it” I just said ok! I did not want to make a scene. Such a rude thing to say to a customer First of all I was watching my little one while he was playing in the toddlers toys area with those vetch toys, not sure how you can break those without throwing them really hard. Secondly how can my son find a toy he likes to buy if he is not going to touch/play with it? his 3 years old! I have never experienced this before. Been to some stores and the staff even played with my little boy. Third if he was able to break any toy I would have bought that no questions asked cause it’s the right thing to do and so I can set an example to my kids. My little one was really disappointed and cried I had to tell him we would just go to another toys store. I hope we weren’t racially profiled because we are Asians, I wonder if he would have done the same thing to other people. If he has some issues at home I wished he didn’t bring it to work and spread all this negativity.
Can always find what I need. Make sure to have a loonie for the carts.
It's Superstore. Low prices. Low quality. Something for almost everyone.
Management is not customer friendly had a price discrepancie argued for twenty minutes with the manager over three dollars watch stuff ring though hope you don't have any problems cause you don't want deal with these people
Lady at the checkout was extremely rude huffing and puffing because we had 3 items to price match. She said we were going to fast and started shaking her head meanwhile she was the one quickly putting through our order. Have had problems here before and won’t be back. Would rather go to the one across town then waste my time here.
It is always a good experience.
Didn't have alot of products I was looking for
I like shopping here. Staff members are polite and respectful. They have huge organic section. Hopefully they will open organic only supermarket!
I love this store! It's easy to find everything you're looking for. And they're right when they say that every checkout is available. You hardly have to wait in line. They will always have my business.
Cheapest price in town. Look for the red 30% off stickers to stretch your budget or WAISTBAND! Anybody want to buy a Jeep? Lol
Love the selection here. Not too pricey either. They need to keep their broccoli in ice though. Leaving it out in the open makes it wilted and rubbery. Other wise good produce and meat sections.
The superstore in Cranbrook consistently has polite and helpful workers, well stocked shelves and fast service, it is a fantastic team that works there.
Nice
Still have great selection
Great
I like this place because of how many options there are for food. They have a specific natural selection. It also has home needs (such as walmart) but with the superstore you can price match and use coupons. Also the superstore on Saturdays and Sundays guarantee I'm pretty sure the hours from 10-6 all cashier's open making it go by faster. Also I like it for Fanshawe students right down the road as the get 10% of they spend as PC points.
RCS is an excellent grocery store. The produce and rest of the groceries are great quality, much variety, and low price. RCS has the best cost to quality ratio in my opinion. It's large and spacious. They also have household goods, Joe Fresh clothing, and pharmacy sections. There are public bathrooms available.
Provides everything you need in your average grocery store. Has some great deals at times and on average the prices are quite good. Never usually have an issue finding what I need but on occasion they have been out of stock of certain vegetables. In general the prices are quite good and unless you're looking for some specific specialty foods then you should be able to find what you need.
Produce is lacking, service mediocre.
It's a grocery store. No one there goes out of their way to make the stress of shopping any better or worse than any where else
Good place for your shopping they probably have what you're looking for
Good prices, good quality
Good selection, good prices, but can be picked over and short in the meats section due to cottagers in summer.
Walking around in circles, Price's are good
Soooooo annoyed at bagging my own groceries and now the self checkouts. I would shop at No Frills if I wanted no service. Update: Now they took away all the bags at self checkouts and you have to ask up front for bags before you then check yourself out. Come on! The store cannot manage the odd 5 cent bag not accounted for?? The bags are locked up like they're gold. I refuse to go back to this store. It just gets worse. No Frills in town has ZERO self checkouts, and they will pack the groceries for you, and if you need extra bags they give them to you at no charge. Pretty sad when No Frills has more customer service than a so-called Superstore. ????♀️
Was not happy that the masks were mandatory but not being enforced
If I could give it less I would!!!
Long lines today
Out of stock is the new normal. I have changed where I shop. Tired of seeing empty shelves and the products on sale not restocked. I would rather pay more and be able to find the product as advertised. I leave empty handed.
Been standing in seafood area for 15 mins trying to get service. Called front desk they paged seafood area to serve me 5 mins ago ..still waiting for someone to get me a damn crab.
Simple ,one stop food shopping
Too expensive. Went to buy standing rib roasts. Poorly cut/cap still on, what a waste. Walmart has better roasts. Cap off. Same price. AAA Angus at Walmart. Used to buy at Superstore. No more.
Thank you to the click and collect team during the outbreak! Not only did you pack my groceries into the back of my car but you talked to my socially deprived four year old the whole time and made his day. Thank you so much for the great service during this time of social distancing! It is so appreciated!
İ find the produce to be hit and miss... sometimes it tastes great and lasts while other times it is no good at all. That being said the prices are reasonable but keep in mine you are getting 2 to 3 star products. .. they are labeled so you know what you are getting. The kids clothes are awesome and last. There are often sales so keep your eyes open for the flyer.
They can do better
Friendly staff, clean store, usually enough checkouts open to get through in good time. Customer service is good, and they seem to have a pretty high retention rate of their staff. They also do price matching there, so I can always save some money when I shop.
I love supperstore onw my fav places to shop
It wasn't very busy at that time of the day. Everything I was looking for, was there
I just went to get ice and ice tea
Great selection of everything at a fraction of the price compared to the other big grocery stores , and it has much more . Can't say enough about saving money !!!
So big... So many things to pick... Good variety...
Lots of verity. The only place in town the I can get some products. Also all ways willing to price match, they do it themselves most of the time.
I keep having to adjust my rating lower. Poorly trained staff, rude cashiers, and their app is so glitchy you have to examine every receipt for your discount (points). If they make two mistakes on the same receipt the points program customer care can't take care of it. The veggies are better at save-on anyways.
They rearranged the aisles adjusting the new layout. Busy a lot of people at times.
Went in to buy prescription sunglasses. The optical store closed for 2 days due to staffing problems. How big is this store. Always out of specials throughout the store.
The produce is oddly large and hard to cut. Line ups are often long. The place didnt seem to be overly clean. However there prices were wonderful im disappointed they have switched from discounting items 50 percent to 30 percent. I no longer purchase discounted items here because of this. I do enjoy there coupon wall. Finding a cart some days is a challenge. Im glad they discontinued the electric price labels as they were hard to read. Green house staff are very helpful. Large selection of groceries. I havent used the click and collect option but i think its a thought option to have. Gas is a good price.
Clean, good sales.
The express pick up service is great! Its affordable and saves me time.
Lots of checkouts open had everything we were looking for
Not too crowded and I found everything I was looking for.
Priced competitively with Walmart. They have Chinese donut here for congee.
Always a good shopping experience
The store had everything I needed, plus friendly staff.
Lots of great specials and i find it a well set up store.
This place is always so packed does not matter what time you come at it's always packed. The prices are really good here hence why so packed. We tend to come to this place later on at about 7-8pm and there are only like 3 tills open and a line up like 20 people deep, If you can get by waiting 20 mins to check out this is a great place. Tried the order online pick up and that was the best, this is the only way we shop now.
Not a good place to go if you only need a few things. They do not provide baskets, once they're gone and at the check outs that's where they stay until the end of the day. They do not collect them throughout the day and place them back at the front of the store. Also the line ups are always long and slow. The store layout is also very confusing. I'll stick to Zehrs.
I Love the big sélection of products. The staff are always helpful. The international snack aisle is the center of attraction for me.
The location is well laid out and easy to walkthrought
Been using the online service since well before the pandemic began. Love it.. Love the choices.. Love the hours... Great service. Great Store !
Not my preferred place to shop for several reasons! Recently Zehrs did some rearranging, but no improvements to speak of ... **Aisles are still too long with no breaks Not practical for seniors or mobile devices **Not every shelved product has a price making it difficult to keep track of ones purchases **Many items too high too reach or pushed back too far....anyone using a mobile device cannot reach **Never enough staff on the floor to assist if one cannot find or reach an item **Any products that are labeled carry the UPC symbol, price and VERY tiny product name, so items are very often mistaken **Meat/seafood Dept often has one large sale price signs at counter ends, but then stocks that same display with higher priced items which are picked up by customers in error....eg being "shrimp $7.99 in part of the display and larger shrimp in same case selling for $13.99 No additional sign OR divider... Personally, I feel this is misleading advertising!!! AND then there's the bread... inflating prices... Zehrs has been doing for YEARS!!!! So all who read this....do you REALLY want to ship at Zehrs?
They stopped bringing in the presidents choice black label toaster coconut icecream, so disappointed.
You find what you need here. They need to be more aggressive in ensuring everyone is wearing masks. Many people walking around without masks. Security was allowing people to walk by without masks and not even approaching them to ask why.
Aside from groceries costing more and more at least if you look around and pay attention there are plenty of good buys to be found . At least enuff to keep me fed on my budget lolZ
I’m concerned about mask policy. Was shopping today and saw at least 8 people no masks. Checking out at 1:45 pm. I’m sure you have cameras there to see this.
I had THE most horrible experience with the management in the store. Every other employee that works on the main floor and are having constant interactions with customers are so well mannered and happy to do their jobs. And then you have a problem that needs to be explained to you by a management representative named Coleen and everything starts going downhill. Yes I understand that the customer could have been wrong in the situation, BUT when you’re in a position of management you should be treating the customer with respect and understanding. I was greeted with and annoyed face that was basically screaming at me “what do you want and why did you make me come down here” like I’m sorry ma’am that I was unsure about something and you had to come down to explain it. SECONDLY, you have the audacity to roll your eyes, turn your back and practically tell me I’m ungrateful and inconsiderate?? Uhm I’m sorry but I’m pretty sure you’re in a position of management and even IF the customer is being tough to handle you should be able to keep your cool. I understand if you were having a rough day to begin with because I know that not everyday can be good, all I’m suggesting is maybe some customer service training for the management because maybe they’re just uninformed and need a refresher.
My wife and I recently shopped here for the first time in years, as we just moved to the area, and wow, this place has really gone downhill! Overpriced, dumpy, and dated. I was shocked at the amount they charged for their produce, dairy, and grocery products! For a store of this size, moving this much product, couldn’t they offer better pricing? And adopt a business model similar to Costco’s? I.e. buying vast amounts of product (because you clearly have the space), offering more competitive pricing, and making lower profit margins, but generating larger volumes and targets overall. Are the business owners amateurs or just greedy? I have been telling people about my recent experience here and how disappointing it was. The only thing this place has going is it’s wine/ beer selection and a decent amount of vegan options - but again, it’s pricey. 1 star, you guys can do much better.
Wife likes it. I don't notice any real savings and having to buy bags is insulting.
Went to pick up a few things. Anything I couldn't find right away, I asked and got an immediate answer. Great service!
Always so many cash registers open, great produce, fresh seafood, olive bar, sushi, everything you could need. Management is super helpful super fast and just a positive place to do our shopping.
So I was there this afternoon and WRONGFULLY accused of STEALING!!! Manager Was “unavailable” to discuss the matter!!! (Hmmm)
Loved that they have hand sanitizers to use when people come in and when people leave. and I believe Kingsway RCSS is the only place that has disinfecting wipes for us to use to wipe down the shopping carts. Well done!
Fresh produce get pick over quickly.
Huge ,what ever you want they have.
Real Canadian Superstore sells the same products as NoFrills at a much higher price.
Best selection of everything
Stop following me
Great store! Really helpful staff!
One you'd store the superstore was remodeled less than a year ago to include beer and some wine. they've also rearranged all the Isles and changed all their pricing and policies. unfortunately now their pricing is higher than it ever used to be, especially on some of the fruits and veggies and they made their Deli and fresh fruit food selection smaller although they still have precooked chicken and some deli sandwiches. overall it's a great place to go walking if you want to do a quick grocery shop is way too big
Price's are all right I guess.there is plenty of room to walk around the isle blockers so that's a bonus.lol
My favourite grocery store! They price match and the produce is always more fresh than other stores that also price match. Awesome customer service and love their points program.
We have shopped here for 6 years but now that they have added limits to price matching I might look to go elsewhere. It seems that their policy has change 3 or 4 time over the past year or so.
This is my kids favorite place.
I love shopping here!! It's not crowded,makes my shopping enjoyable they have great deals as well.
We are very good customers here. Grabbed big bag of potatoes. Sharp metal shavings all over them. So grabbed the individual ones. They are a bit over priced buying like tht but oh well. Told them at cash that i wanted a discount or to not pay for them. They didnt even send someone to clean metal shavings right away. Look at you like your trying to steal 2 dollars from them 20mins later 30 percent off. Terrible customer service and management.
Too big, couldn't find anything and people are rude there not the employees( not that I found any to help me anyway) but the shoppers, cheaper is not always better, I'd rather pay a little extra to get treated better and be around a higher class of people. But if you want cheap, crowded, and don't mind being treated like you not important then the superstore is your store!
Really shouldn't have a sign at your door saying masks are mandatory when most of your staff isn't wearing them.
I enjoy coming to this supermarket. It is huge, lots of selection, and they price match any local store. There are mamy deals to be had if you look around, many items get discounted because they are nearing their expiration, so you can save some $ their to if it is somethong you will use quickly. I also like that the carts require a coin deposit, it avoids there being stray carts in the parking lots, which, though it doesn't happen often, can be a real pain.
Great store not too busy when we were there at 4pm
Quality serve reasonable! Staff could be more friendly and smile!
Great store, especially nice produce dept. Now if you would just enforce your mask policy (which you charmingly call "mandatory"), I will shop there! P.S. Why do you have a security guard at door if not to enforce policy?
Could open a few more tills but great service and prices
Always fresh produce and great selection or premium beef cuts
Miss it
Overall good but red meat is very expensive. Looking at the high end steak at $52.98/kg?That's $24.00 a pound!...Good grief even the butcher shops don't charge that much.
Busy
Great sales ~ roomy store ~ a bit of everything
What a beautiful store for groceries - the range of products and wide variety.. Personally I feel it's the biggest too in terms of size. It's that kind of store which literally compels you to buy something - we did just that. Prices are competitive with any store in Peterborough. Have a walk in clinic too on the 1st floor and is situated at the Lansdowne Mall.
I was charged $129.88 for an order that was supposed to be $45. They gave me the previous week's order. I have been calling PC Express and the Store for two days now and each blames the other. Still haven't got my money back. Avoid this store at all costs.
Nothing but great experience. Amazing Covid-19 protocols in place to ensure the safety of patrons and adequate active number of counters available to serve customers. Amazing store to shop at
Has everything you'd need to make a living in a home
I used to go there quite often. But now you have to use a coin to get carts and was treated very rudely by the customer service representative in dealing with this very recent issue with a squirming 2 year old in my hands. There was a bunch of keys for carts right on the counter. So you lost a pretty big customer because of putting rude people in customer service rolls and not handling the change over to "no Frills" style shopping carts. There are a lot more options on the strip (at cheaper prices) and lo and behold, everyone was much nicer.
Clean store good produce
Good store but the pharmacy could be better if they had signs listing what's down the aisle .
It's Superstore, usually decent prices, meat hasn't been very affordable lately though so we've opted for Freshco's much better prices , and having to buy 3 of something that you don't need just to get the sale price sucks .
It's a place where you can get everything you need. Literally a one stop shop. Prices are not completely out of line either.
Nice family shop with competitive prices and great specials
It's a grocery store, what can I say.
Wish you would carry more apples grown in CANADA ????. Usually good produce, although it's all shipped in because we are In northern Alberta it is sometimes not good at all. If we grew more fruit and vegetables in Canada in massive Greenhouses, that giant grocery stores could buy from , Fruit and vegetables would be outstanding quality.
Superstore is a good place to shop, but don't go with limited time on the weekend as it gets silly busy. The vegetables are decent, and prices are fine. My wife likes to hit the Joe Fresh area while I pick up the groceries. There is a cell phone kiosk here, as well as a lotto desk, insurance place, and a barber shop. Also, to the right as you walk in, there is a pharmacy and walk-in clinic.
They make a lot of mistakes on their pricing so watch your receipts.
Canadian superstore is a great place to go shopping. But be careful. Not all superstores have the same prices. Each store has different prices on different products. Staff are we trained and willing to help. But many products that is on sale are not available on the shelf. But if you ask any Staff. They are willing to go and look to see if they have any of the products that are not on the shelf in the back. Superstore is a great place to go shopping.
I pick up my ordered groceries there (from Click and Collect online). Super friendly service. Quick. Always a great parking spot. So convenient! Also, in store shopping is excellent too. Plenty of variety. Good for gluten free choices.
This is my favourite store. A wide selection and nicely laid out. Friendly and helpful staff. And the best prices overall. Last year I got a PC Financial Mastercard, and a PC Plus points card, and combined the two. I save $.07 a liter on gas at the Superstore gas bar which I can spend on groceries. PC Plus gives me points for buying my faves. I can use my Mastercard anywhere and earn more points. So, in the past 16 months, I have gotten over $300.00 in free groceries. Win Win
This store is always clean and the produce is kept rotated and fresh. The general merchandise area always has something new for each season and occasion. The FLASHFOOD app allows you to get deals on items that are close to expiring so that there is little to no food waste.
Great place to shop and gain points for free groceries.
In this 825 Superstore some people are nice like Michelle, Shane, Liz and some grocery/meat department staffs are always having a bad day. They never smile, it's like don't come to me, I'm sure they are not grateful to have their job. If you want to have a good day at this store, stick to their customer service staffs, Liz at deli department, Shane @grocery department and Michelle. Bakery staffs is mood swings so you might meet someone nice today and another day it's zero
The staff were helpful when I had a problem with an item that was advertised but not available at the sale price.
Massive selection and usually quick checkout lanes despite always being busy
Always a good experience when I shop at this store...
Great place to grocery shop. Loving the PC Express!
Got my vaccine here!!
Well stocked good prices friendly staff
Used to like the Superstore. Since renovations, selection seems to have went down as well as they do everything in their power to not price match. Off sizes of same products. Clear their shelves until the sale is over at other stores. Anything to avoid it. I use it because it's across the street but do main shopping elsewhere now.
Great produce selection. Good meat department with fair prices (watch out for the 'sale' stickers as I've noticed sometimes the price per kg is lower on the meat not on sale). I love the international foods section
I just like the store because all of the staff are wearing masks and the prices are great.
Love the superstore. Been going here for years and the new layout is super nice. Very convenient having a women’s only GoodLife upstairs as well. Prices are decent, only downside is no cell phone service
Good selection, good prices, friendly staff when you can find one. Definitely need more staff. Especially on tills. I'm standing here with a long line up. They need to have more tills open every evening!!! …
Love this store! Good prices, not too busy and they are equipped with self serve cash. They have a good selection of craft beer and wine!
I really like this store. Fresh produce and meats. Very reasonable prices.
Great place to shop has everything you need all in one store
Good variety. Good prices. Stocked shelves. Cashiers move fairly quickly, so lines move fast
The Langley location is clean, staff are friendly pricing is good. It's a one stop shop.
This use to be a decent store to shop until I was surprised to find out you have to pay for $1 for a grocery cart. On top of packing your own groceries and now having to rent the cart, and no self check out options, this store is out of touch. If the location were some slum area of toronto maybe you could justify the coinage, but there are too many other options around. Bye bye Supercentre. I'm shopping at Foodland now.
Handling Covid requirements to perfection. In and out with ease.
Couldn't find something, took asking 3 people to find it, all of them seemed "too busy" to help a customer...
Just would love to see a Super Store in Victoria area somewhere. !!!!
Love click and collect so much!
Love the new liquor store. Great prices
The place is clean and produce is top quality but I just don't love how big it is. The lines move quickly but I don't like having to pack my groceries myself.
I,just found the organic section,thanks.
Good store
Better customer service here than their King George highway location. Talked to their manager Matt and said no issues on refund on chicken wings that went bad before their expiry date. Bought on Mar 21, tried to cook them in Mar 25 and it smelled gross and slimy. Expiry date on package shows March 29th. I tried to freeze as instructed by the store until they are taking returns post Covid but the smell didn’t go away and started stinking up our freezer. It was the most disgusting thing with rotten chicken...Matt let us toss in our trash which is what needs to be done anyways if I was able to return them to the store. He let us get our money back which is what we would do where I work no questions asked. Still some kick back from the front customer returns staff but still better than the Surrey location who never even responded to my emails/comments. Terrible management there and I can speak from experience being a manager myself with the company I work for. And once again the customer service here comes through today 3 months after my other issue! Thanks Mel for letting me combine my receipt from today and yesterday to get the free offer for the week. I didn’t have time to finish yesterday as I had a medical appointment to go to and didn’t get to do a complete shop.
We love this store. In it you can buy anything from food. For very good price. Good inexpensive choice of clothes. There is also a large pharmacy. Always smiling and friendly staff. And excellent castemore service. Due to the covid 19 epidemic, they clean very well and keep track of the distance between customers. Thank you for your care for people). Need more bigger parking.
Great selection of food and housewares amd clothing. One stop shop.
Working at superstore is the most interesting part.
Great store had everything I was looking for friendly service
Nice store for shopping, bring your own bags 9r buy one of those blue bins they sell to carry your groceries
I like the store because it has good prices for one stop shopping. They are good about price differences and refunds. One problem- people don't abide by social distance guidelines tending to congregate in the aisles. This makes it difficult for me as I get what I need and get our. Management night try to limit numbers in store.
Busy supermarket. Not different from others
Love how big it is and clean
Scheduled curb side pickup, get a call 5 hours early saying they are 1-2 hours behind. 3.5 hours after selected time no call, no update. Sat on hold for 10min waiting just to get told "we closed PC express at 10, and we are just starting to pick orders from 7, your pickup won't be ready tonight ". Forced to drive to store and pretend I was a race car driver going down the isles with cart so I could get what was needed as only able to pickup Sunday evenings. So much for trying to limit interaction so I don't raise possibility of bringing something home with me to my kids and through them to grandparents. Not impressed
Big, clean store Great for cottage stockup
Open during covid and the curb side facility is better than any place in ontario. Go in, gather the non essential you require and give it to the joe fresh staff, they'll bring it out to your car right then and there.
Ok place they have everything but it's always packed of people there
Love shopping here. Have to watch prices as they can be a bit higher but they pricematch.
If you want it... They got it
Very frustrated currently. I am a savvy shopper who tries to use the PC points to save money as I'm not exactly well off. Firstly, there is a huge connection issue, you have no cellular reception to begin with, which is infuriating because sometimes I need to communicate with my partner on deals so we can decide if it's worth spending the money on or not. Secondly, Superstore's OWN wifi does not allow access to their OWN site, which is so silly. So not only can you NOT use your cellular data to collect the points, but you cannot access them using their wifi either which makes the points redundant. The only success we have found is by preselecting listed deals through Flipp, saving them, screenshotting them, and presenting at the cash, but that doesn't account for the offers in the store that require you to "load the points" which again, you can only do so using phone data. To me, this system is either completely and entirely flawed, or its built to give the shoppers a false sense of saving money by advertising "deals" but won't let the shopper do so. The fact that you can't use superstore's wifi to access their OWN store is a deal breaker for me, and am NOT a happy shopper.
Good store. Prices are cheaper compared to save on foods. The produce section is hit and miss though. All around top store for food in Prince George.
Some things r a better priced
Great selection good prices
One of my favorite grocery stores in town! Great prices, great selection. Can get pretty busy though.
Great customer service staff are always friendly and the manager is like a friendly giant very understanding of myself who is a disabled adult
Found the goat cheese I like since Costco has quit carrying it. Superstore is not a place I like to shop, I fund their produce to be sub standard and meat questionable. Staff are generally unfriendly and not helpful if you can even find someone on the floor. I do like the President's Choice dry goods bread that they carry, it is good quality
All lanes open Sunday morning. Always has a wide variety of products I need.
I like it as the employees are not rude as of walmart???? also good layout of the store.
It have really good and nice workers
Love the improvements of wider aisles and natural foods section. Disappointed in the number of people not wearing masks!
Always good deals but the long lineups need to go
Its huge and stocks a brilliant variety of options. From fruits to food from many parts of the world. I wish they would carry out consumer surveys before changing suppliers on some baked goods though. Also, some fridges are mostly dirty and you can tell they havent been cleaned in a while. With the traffic in this place, you can surely do better. Overall its a great store.
This is the pineapple we just picked up thru PC Express. Not the first or last time it will happen, I'm sure.
The best grocery store plus
No bory help me
Fresh produce this week, good expiry date ranges on milk, yogurt. Still not sure if I like the new store length aisles. They feel way too long. All in all, I really like this store!
I called several times while they were open and no one ever answered so my question went unanswered and I took my business elsewhere.
Great selection of shopping but bathrooms and baby changing tables are disgusting. Access to child’s changing tables has garbage cans blocking them. The changing tables them selves are stained, grimy and dusty. Bathrooms stink of urine. …
Very well stocked store Friendly staff
Pricey but good variety and selection
Parking easy, some good prices, but some prices only for multiple deals and not good for singles. I don't live in Westshore so I only go if going somewhere else out there. You still Need a coin for a shopping cart. I think it was a loonie. You can get or cash in your Shoppers optimum points for food.
Everything stocked except disinfectant wipes
I've noticed lately that many items are becoming more costly here. As an example, the prices of the fresh sliced deli meats have risen approximately $1.00 per 100 grams. Sad.
Great selection of items. Best to go in off hours to avoid crowds
Still cathering for Manitobas
Cashiers keeping everthing wiped down and safe Ty for the extra effort in protecting your customers
In and out on about 10 minutes. Bought chips and pop, makeup wipes.
They have everything you could need.
Nice place but you really need to understand the store because things get moved around a lot. Typical of retail stores.
Wide selection of basics and import foods. Produce is not bad but quality could be improved. Nice selection of housewares and kitchen accessories from low to high quality and pricing.
Pretty poor produce and cant seem to ask anyone a question that works ther they walk the other way if you look at them
Another place that is almost as good as Troy's nofrills
Customer service lady very helpful and friendly
People are courteous and respectful. Good selection. Seasonal is usually good.
Staff are willing to help That being said, they could provide better assisrance by having more staff on the floor.
Convenient, good prices, mostly friendly staff
Love click and collect online ordering and pick up.
Always good quality products for great prices. Good location too! Easy to get to from any part of Kamloops. And there's never really any wait at the checkouts as they've always got lots open!
One of the few major chain stores in Prince George that is on past with it's Lower Mainland or Interior BC counterparts
A friend is a cashier here and they seen another cashier giving items away for cheaper than the intended price. (Helping a customer/ or family member steal) Even pulled the duplicate receipt and gave it to their manager and his reaction was "oh he does that" blatant theft is allowed in this store? Guess my groceries will be free from now on. Step up and deal with the theft issues. Maybe this needs to go higher than just the store management. (5 months have gone by) Thanks for not replying. I am still aware that your theft issues are out of control.
Great place to shop and meet people. Staff are friendly great customer service. The super store is always clean and bright prices neatly displayed. Management takes pride in their job. Keep up the great job.
I am charged the same prices as say Sobeys & yet am made responsible for bagging my groceries. The only grocery store, other than No Frills e.g. that doesn't appreciate their customers enough to make sure a staff member does the bagging of their groceries.
Superstore is a great one stop shop for practically everything under the sun. If you shop here regularly, be sure to sign up for PC Optimum points, and check the app weekly for your perspnalized deals. I racked up over $500 in free points …
Good place to go I shop there all the time
Always friendly..line ups go pretty fast..covid safe.???? the staff helps me when I need to find something. .even take me to it..love shopping there..prices are reasonable.
Very good
Clean store, lots of items in one building (groceries, kitchen, household, toys, clothes, etc.) and fair prices for most items. Just don't forget your dollar fur the shopping cart!
Items are always in stock. Clean store
Love shopping on line and have them do the pick up of things for me. Hate shopping.
wWhe CDC (the folks that made the Covid guidelines) says that masks are useless against the virus . . . in fact they once took the position that masks are potentially harmful . . . Superstore MUST be aware off this . . . Why the mandatory mask policy????
Since carbon tax prices are really getting out of hand . its getting so its difficult to properly feed your family a healthy meals
Kamboucha price is really nice. Plus they carry the right kind that's a nice plus :) friendly staff nice grocery store
This store is good not to crowded. They have a good selection of products. Were out of sanitizer at the front door .
I have a service dog and once I went in there I was at the check out and all my dog did was turn her head and sniff the cashier behind me and I had a employee come over and start raising her voice saying my dog should be on a leash which she was and it should be well behaved for a service dog and shouldn't be scaring other cashiers ! Anyone who shops there knows how close together the tills are and it just so happened the cashier was scared of dogs I left crying and the last two times I have been there employees are pointing and staring which makes me very uncomfortable so I had to stop going there love the store and prices but some of the staff need manners on how to treat people with mental illnesses and service animals I will never go back there again. All I got was an apology from the manager that was it.
Best place to buy a cake - always fresh, reasonably priced and quite delicious!
Clean store and love that they price match. Only down side is cell reception as I use an app to get my price matching from. Just gotta make sure you have it all b4 hand.
Many choices to choose from....some things they carry and some they dont have
Helpful questions answered
Never use PC Express. Complete and utter terrible experience. I was overcharged for items I never received, expired food etc. Then when told the situation would be rectified nothing was done.
The amount of money and cost for things at this place, yet they don't trust bags at the self-checkout with customers. What a joke. Not to mention when someone isn't there or paying attention and you have tons of items with no bags. ???? Better meat/seafood and customer service at Metro cheapside/Adelaide.
Usually find everything ya need good bargains
Friendlest staff person i met yet in many SS's wish they were all like her
Extremely distraught and if this happens again I will Not return. I Just came from superstore in Coquitlam near IKEA. There was a man allowed in the store with NO MASK. He wandered the store without being asked to put on a mask or face shield . If I had my phone with me I would have called police. Superstore NEEDS to do better.
I have basically avoided them throughout the pandemic because of how poorly the store is organized. Im more upset because of there lack of signs and guidelines on where to line up. Instead the staff get very rude if u try and line up at cash when there is no signs or anything to tell people to line up in the toilet paper area. This is the 5th time I've heard of a staff member being rude and ignorant to a customer. Go to zerhs they are organized and are very respectful
Quite large store; great prices; abundant variety. To top it off, friendly staff
Got groceries pick up! Darian, has the best attitude. Such prompt and personable service. Much appreciated during these Covid times.
Decent store. Very large store with lots of product selection and good prices (plus they pricematch). Produce is usually not the best and items are often out of stock.
Lots of foods an things to choose from
Customer service desk very knowledgeable and helpful.
They have varieties of things but they prefer to leave their goods expire or their produce go bad and be wasted instead of doing 50% or even 90% off for quicker sales. So you see some of the things they have marked down to 30% off rotten already or very close to expiration. And sometimes expired already. I think they should be increasing the mark down prices for quicker sales and to keep their stores clean instead of being over packed with rotten and close to rotten produce.
Pharmacy team not properly wearing mask whilst dispensing medication, not very safe. Meanwhile the store keeps announcing reminders for customers to wear there face covering properly lol
Nice clean store. Great staff.
the store seems to be unwilling to respond to problems with a order whether you try and phone or use the email the only reason for 1 star they will not let you post unless you give them a rating
Best prices around for groceries, decent selection of clothing and footwear, staffed well enough to easily find help/direction if needed. Bakery and deli have more than enough selection to cure anyone's craving. Overall the best grocery store in coquitlam.
It's a Superstore, just like any other. Cheap, but you get what you pay for when it comes to produce. Good luck finding someone to help you if it isn't first thing in the morning. 5 stars because they have been great lately about staffing enough checkouts to keep the lines short, which has been awesome.
Rude staff. No one could answer questions if they carried washer fluid
If I cannot find an item I ask an employee for assistance. I think that training lacks because in most cases they cannot direct me to the location where the item is.
They have been handling the pandemic very poorly, always packed inside with absolutely no regards for social distancing or sanitation. They don't restrict the number of people allowed to enter, and usually that means a lineup for the cashiers all the way to the meat section. If your worried about covid, shop anywhere else.
Best prices in town for bulk shopoing since we don't have a Costco. Happy that they use optimum points but disappointed with the way they convert them in compared to how it used to work.
Good prices consistent in provinces. Clean and courteous service.
Friendly staff, but availability of products not always consistent.
Nice grocery store, good selection. The store layout is not great.
Great friendly staff, clean, bright & great prices, and they do price match from other competitors so it's a win win in my opinion. And weekly in store PC points offer on certain items
We used to really like using their curbside pickup service but the last couple months have been horrible. Often times, they do not answer the phone when you call in to say you are there - you have to keep calling 5-10 times. A lot of items end up being out of stocked or simply not picked because they could not find them. And either they do not check breakable items for cracks before bagging or they are too rough and broke a cup in the order we last did.
Fast In and out. No line ups
Forced masks to enter. Enough is enough I will not purchase or enter this store until it is made optional.
Checkouts remain an absolute gong show . Customers fighting about who was here first . Lined up 4 and 5 deep at tills . Get in a line and stand there for 20 minutes only to be told that till is closing . They actually need 5 more open , not another being closed . When will management figure it out ? And possibly the most frustrating part is finally getting to the till and seeing 5 red shirt employees standing around the office talking. Perhaps a couple of them could open a couple more tills ? Just a thought
It's a great place to shop in the morning. Afternoon, the stock is very limited.
I love shopping here always well stocked an has everything I need. With both solid products an good value in what you buy.
Best deals when shopping for a large family. One stop shop for everything.
Always have what i need in stock, the Joe fresh children's clothing are a inexpensive way to dress the little one. One stop shopping!
Well stocked food stores
Eh, I shop at superstore out of convenience and pricing, not for cleanliness or stock. I do enjoy chatting with a few of the staff members though. I also DESPISE the way upper management treats each other and other staff.
A great place to shop
Their very helpful... I love. The they give me...
Service is fast and good. Not as many people as other super store in Vancouver or Richmond. No need to line up most of the time.
Thank you so much to all the staff for working through this terrible time. All the staff, especially the cashiers have always been so nice, helpful and friendly. I'm so glad that the staff and customers are being protected as best they can. I appreciate all you do.
Great place to shop good variety and stock.
It's pretty much my one stop store
Most reasonably priced store and in house liquor store is convenient
Feeling unsafe due to people asking for money and credit cards.
I like their points system. Could do better on their produce. It's almost always wilted, bruised and old.
Fruits n vegetables are good, I find stores to big, bag my own groceries am I in no frills
Good selection
Organized and clean and almost always has stocked and faced shelves
Good selection and priced right
Reasonable prices great selection...the only critiscm is they should bag your groceries. If one shops alne its a bit of am undertaking to bag your own groceries
Become very expressive since owned by Loblaws.
My only beef is with the location. I really dislike how far away and difficult to get there personally. It's worse now with the construction, I miss the turn offs into the parking lot... BUT The staff are friendly, it's always clean and the prices are reasonable for groceries
Found natural foods, Bee keeper's honey, ginger, cinnamon, chili's mix of herbs, & sun glasses great fit. Yes they also carry some of the vitamins I take. Apple cider by Platinum. All these herbs help loose weight. I am getting capsules to fill my own, or mix in water, make a past then fill glass full water, stir & drink enjoy.
Certainly one of the good grocery stores in Cranbrook.Good prices on produce and very good selection and available products.
Went to buy groceries & no bags on rack. How annoying to wait around for lady to finish helping others before u can get a bag to bag ur groceries.. very inconvenient & turns out it's a new policy! Well I guess I'll have to make it my policy to shop else where
Very clean and organized
You know what. I just love superstore. Presidents choice has some nice stuff.
Very clean, products were fresh and what impressed me the most was the store had all the tills open as the check out went fast and smoothly
Could not find the red Degreaser i always buy and could not find any floater staff (shelf stocker) to enquire
Everything you need. Reasonable prices!
I write this review as I am sitting in my car for 19 minutes and counting waiting for a click-and-collect pick up that I paid $5 for. this isn't a one-time occurrence it is every time yet for some reason 6 months go by and I forget how annoyed I was at the last experience and do it to myself again. Shame on you real Canadian Superstore this is pathetic. for anyone reading this if you want convenience use any other grocery store there is fresh Street market, Save-On-Foods, Independent grocer, all with either free pickup or quick delivery. There is no need to waste your precious time here
WORST CUSTOMER SERVICE EXPERIENCED TODAY! We were at the Kamloops store today at around 9:15pm and had felt embarrased and harrased by the lady "supervisor on duty." Apparently, the item (baby diaper) that we were purchasing was placed, along with other stocks of the same kind, under the wrong "promo pricing." The situation was poorly handled by the staff and and supervisor who argued with us and even raised her voice without understanding our concern. It was the first time we had such a very negative experience and it resulted to having a long queue with only one till open at that time. Instead of resolving it while upholding the value of the store by giving a good customer service, the lady supervisor clearly tarnished the reputation of the store by showing a very inappropriate behavior. We certainly hope that this kind of matter be properly dealt with or the store would suffer a bad reputation because of staff who do not seem to understand what their job role is. Moreover, her being adamant about her title of "supervisor" saying that she wouldn't honor it because we were answering her back was very very rude and unacceptable. Would honestly have given a 0 out of 5 because of the unecessary time and effort wasted for one diaper transaction!
Fresh veggies ( most ) Service was great People where friendly
Nice and clean store. They are one of the few stores in this area that has nice produce. You need to watch their prices, as they can be higher than other stores.
very friendly staffs..well organized merchandise and lots of items to choose from.there's always a great deals everytime i shop here..
Wide aisles, good security, good staff, overly expensive, tricky signage ( must read very carefully). Very large parking lot.
Great grocery store a large selection of fresh organic fruits and vegetables as well as a large natural foods section . Prices will surprise you there reasonable for organic. Really like to shop here.
There was this lady called Alam working. She was so rude. Her way of talking and greeting was ill-mannered. Hope managers pay attention towards the behavior of their employees.
Ladies at customer service very helpful
Very uncompassionate staff was very ill and was treated very badly at customer service spends thousands of dollars in the store and not getting very good service very unfortunate people are very considerate in these times
It's Superstore....what else can you say. Dried cranberries are in the baking isle just a heads up because customer service doesn't even know.
Come here very often! I know this store like the back of my hand! VERY clean, and staff are friendly????. Has very good selection of products; food, pharmaceutical, home, you name it! Very nice store, keep it up!
This place is an excellent place to shop for groceries with a wide variety and good selection they also have kiosks in the store where you can purchase wine however I believe they should have more people working at the cash registers as the lineups can get a little bit long
Has an acceptable variety of products and international selections and do offer online ordering and pick-up. They lack organic produce options and can be out of some select vegetables at times.
Mask control of population
Good prices and the staff is friendly. I love shopping at superstore ????.
Wonderful superstore with good offer on different multivitamins ????
Best store ever with the best staff
Amazing loblaws store with everything you need in groceries and more.
Very friendly and helpful staff
Service was great!! Cashier price matched items we did not know about.
Love shopping here. Diverse product selection and they try to get you checked out as quickly as possible.
This location allows those without face coverings to enter and shop, placing their employees and customers at risk. I spoke with an employee and they said that this is a common occurrence. Management needs to step up to ensure a safe workplace through enforcement of publicly mandated face-covering policies. In reference to Sunday, April 25 around 6 PM.
Everything you need in one store
This is my favourite Superstore. I live in Pitt Meadows but drive to this location
Great selection. Love the sales they have on kids clothes.❤❤❤
-1 Star due to their liquor store being in the grocery store itself yet somehow still requiring a vaccine (I should really just give the Canadian Gov 1 star reviews but eh) This is, to my knowledge, the best Superstore in the city here. They have excellent prices on a great variety of brands, while also offering some more expensive yet extremely high quality ingredients (looking at you double smoked cheddar) They have baby stuff, and a good selection of it. They have make up and bath products (about as good as any other grocery store minus maybe Shoppers) They have an outstanding meat selection, as well. 30 dollar brisket, beef roasts, steaks in 5-50 dollar packs depending on your preference, live crab and lobster, a nice assortment of fish, all kinds of bacon and pork roasts. They even have lamb and duck. They have all kinds of frozen goodies, its one of the few stores with extra pulp orange juice, a nice candy selection, international foods isle and more. I don't wanna put a non commissioned essay praising Superstore but I do love the place. Bonus positives: workers are unionized so you're supporting the right type of business, they're Canadian and you can collect PC Optimum points which is an excellent way to get more bang for your buck. When the liquor store doesn't require a vax pass I'll increase my review to 5 stars.
Like shopping at superstore, great people and great services ????
They have almost everything you need.
As the biggest and best grocery store I've ever been to in London this location is superior by far to all other grocery stores I've been to in London combined I love their service always happy to see you always smiling very welcoming and great when you need help with something they go out of their way above and beyond to help you as far as searching nearby locations that they do not have what you need in stock I highly highly highly recommended this location to any and all who live in London or who even stop by and visit
Good selection of products and staff were helpful.
Nice big store, but compare to Stores like a food Basis and No Frills a little expensive. But you can buy a Beer is well :-) never see it in other grocery stores in Ontario.
Spacious facility, the only thing to keep in mind is that cellphone coverage is not that good inside the store.
We love this store! Particularly the customer service counter staff, always helpful.
Ok..I seriously have to say something. I visited the superstore in the mid afternoon last Thursday. I don't know what is going on there but...the shelves were once again depleted ..I mean seriously depleted..it looked like Russia during the Cold War. Staple items ..toilet paper for example..literally 5 packs on the shelf. Cream...paper towels... coffee.What is going on? I have had this experience the last few times I have shopped there. Either supply problem or staffing to fill shelves. In any case very irritating for the consumer. When I went through check out I mentioned this. With no response that was helpful. Poor management.
Rude customer service staff, no offer of plastic bags at the till. I expected much better from them. The only comment the cashier made when I asked about bags was a sarcastic remark that I should have asked for some before checking out. Sorry I was dealing with my children and a full cart of groceries, you could have asked me if I needed bags... Won't ever be going back. Sobeys is priced better, and the service is 10x better. In fact I bought the same cryopac ribs at Sobeys for less than half the superstore price....
Large selection of stuff not normally found in a "grocery" store. Make sure to check dates on the meat, the "best before" is sometimes tomorrow/today/yesterday, same with bakery stuff.
Great
Quite disappointed that cashier didn’t scan my PC Optimum card, she just said “go online and they will fix”. I go online and half the fields I need to fill in are not applicable, as she forgot to scan my card and didn’t really care that she did. So I called into customer service they were closed, so I proceeded to cal the store. I ended up speaking to the manager however the best he could do was fix heir mistake and offering me a $20 gift card. As I live out of town and it will take me an hour and half to get there and back, that doesn’t make much sense. That will maybe cover my gas, didn’t think he really seemed that concerned he said that is the only way he could fix it. If I physically came to the store with the card and receipt present. I offered to email it to him as it is 2018, however no I have to be inconvenienced for nothing more than $20. I spend a lot of money at Loblaws, and I I was absolutely disgusted how this was handled. I did not feel valued at all as a customer by the cashier or the manager at this store. I am writing this because this needs to change and I don’t want others to have to feel and deal with what I had today.
Very busy place. Good assortment. Average.
Great selection. Most products in stock.
Good store easy for shopping
Store is well stocked, wide aisles, good selection in produce and meat. Friendly helpful staff.
Just another superstore nothing bad or good to say.
Update: the assistant manager in the PC Express department was helpful in resolving this situation. Then I recieved a call from management and was able to have a conversation about the error and how it could have been dealt with better. I really hope that everyone is able to take this a learning opportunity. I would give this a 4/5 star rating. Nov 22, I do not know what happened with the express order system. My husband had to wait over 2 hours to get our grocery order. They kept claiming they were swamped, however, during the initial call they claimed not to have record of the order until they "found it". I believe they messed up and took no responsibility for it. Calling the store was futile as they just kept brushing you off with "we are slammed" Upon receiving the order we realized that 16 items were missing but we were charged. After calling they said it was there and offered a refund, which would have taken a month to process or I could come get the groceries. I chose to get the groceries the next morning. Arriving at the store, there was no urgency to get me my groceries,that the employees at superstore messed up on. I still waited 15+ minutes to receive my order before calling again. Only to be told they couldn't find my missing groceries and that they would have to call me back at some point. I understand technology and human errors happen but it's how you deal with them that matters. I found the way that Superstore handle this error was unacceptable.
Good service, good staff
They always have what I need, and prices are good. We live nearby and we use the place like a convenience store. When I have my stuff it's always easy to pay and make a quick exit. They don't waste my time
Shop here all the time.
No supplies for basic needs, shampoo, body wash or soap, yeast, baking powder, and lots more, not impressed. This is using the pick up order!
Always find what I go looking for. Floor plan is easy to find items. Staff are helpful, prices are great.
Absolutely terrible cashier service today. He was scanning the items so quickly throwing things on top of one another, including heavy items on bread. I asked him if he could slow down and stop piling all the items on top of each other, and was told it doesn't work that way....really ? Train your staff properly and teach them some respect. We are regulars during cottage season, but today was the last straw. Will not be returning, and our avg bill was $400 every week or so.
Found what I was looking for. Good prices
Store lacked ability to leap over tall buildings.
Great prices great atmosphere needs more lanes open during week
Good prices. Not always happy with the quality of the produce. For a store this large, I usually expect more variety. It's the prices that keep me coming back.
I used to Love it when it was The Superstore. Now it's completely different. Gotta buy in bulk. Lower quality... Just not for me. And half of it buying in bulk is more expensive then buying it at Zehrs 2 packets but same price.... Idk just my opinion
Big store lots of choice. Deli meat department has limited choices and make you feel like your annoying them for asking for an order.
I've been using the Superstore PC express for the last several months and have to say my experience has been fantastic, a few times mistakes were made but just a quick call and everything was corrected and refunded. The staff are always very cheery and friendly! I have nothing but positive things to say about using PC Express at Langley Superstore. They even occasionally bring you treats and candy with your receipt. I highly recommend using PC express.
Clean and everyone was helpful Understaffed
Love this location and the staff
Big store, and busy. Prices generally were good, selection okay. Sometimes hard to find things, but lots of staff and they were somewhat helpful. You need to be prepared to spend a lot of time there if you want to do a major shopping.
They have lots of varieties of all nations foods.
Love the items in the store
Always out of products when you go here. The bread section is pathetic and alot of expired or expiring products in the shelves
Dangerously unprepared! Their totally inept in the new norm. Carts are not sanitized. Then when you push through the door a person squirts a tiny bit of sanitizer and haphazardly does a quick half assessed wipe. Nope ! Chaos ensues as too many people in the store with no markings. The staff shoppers are deplorable, no distancing or masks. In fact very few people were distancing unlike the competition. Then comes the the ridiculous checkout system. The big wigs should check out Save On to see what to do cause these guys really don’t have a clue.I will not return until they can figure out proper safe protocol.
Good price!
Good thing their high prices subsidies the lower prices at no frills. Thank you shoppers.
50 percent occupancy..doesn't seem to be working for big box stores following government health orders. .I guess is just other people.. put my groceries back and left store the line up was terrible wrapping around 3 /4 of the store.....won't be back.....
Order and pickup, I like this so much! Friendly and helpful staff as well.
NATASHA WAS ANNOYING ME WHEN I WAS TRYING TO BUY SOME BREAD DISCOUNTED SHE SAID I NEED THE APP. FO
Very helpful staff and very clean store
Use to be the only place we would shop. But the prices have been going up steadily in the past year. So foing comparison shopping now.
Too many people not wearing face masks while shopping in the Cranbrook Superstore Friday October 29th
Great job Sylvia! It's always a delight to see you here, Keep up the amazing work!!! I shop here because of staff like you, always patient and helpful and extremely courteous ????
Recently had a fellow customer help me out in your parking lot by giving me a note. They told me I had a flat and I had no idea. Thanks alot random great human.
Great location which is transit-accessible with great value with their products. I am much closer to the valu-mart on Oxford but still take the extra few minutes to save some money. Great wide-range selection of products with weekly specials on meat where you can ad match here as well instead of travelling to several stores. PC points program is great to earn free groceries. Saturday is a bit busy but all the lanes are open which makes checking out fairly quick. Overall, great store and will continue to come here for my groceries.
Not super happy with superstore, we did a click and collect one the 31st in the order we got pitas, well the expire date was also for the 31st so they gave us food that went bad the same day
Big. Has just about everything. Good location. Rents carpet cleaning machines
I usually love coming here but recently I have become quite concerned with this location's handling of public health & safety measures during the pandemic. This location recently had an employee test positive for covid (announced Sept 27), so I would hope they take it seriously. The employee who checked out our groceries yesterday was not wearing a mask and it concerned us a lot. I asked her why she is not wearing a mask and she said she has asthma. I think it's fine if you have an issue that limits you from wearing a mask but why is this employee working in a customer facing position where they are touching hundred of individuals items every day? She also never applied hand sanitizer once (before or after touching our items). She also didn't wipe down and disinfect the area after the customer before us. There is plexiglass protecting us from her, we are wearing our masks, we lined up 6 feet apart, we lined up behind the line and followed every rule. We are doing our part, trying to respect everyone around us including the employees and I expect that management and staff of Real Canadian should respect the people who shop at this store in return. This employee should not have been placed in a position where they are touching buyer's customers items and ALSO not taking proper sanetization measures. I will not be returning to this store after this happened.
I find the staff quite nice and helpful. Especially at the mobile shop located by the tills. I love their prices and deals on things too!
Very overpriced. Girlfriend loves it. Good food tho. Quality cuts.
I really dislike the liquor store being in it. It feels much smaller. This location is also always dirtier than the rest.
Awesome
Unlike Save On Foods, my groceries are a reasonable price for surviving.
Great place to shop
My favorite grocery store because I get almost everything that I'm looking for plus they match prices from the competition.
Good Can not complain
Take taxpayers money for their fridges, then trample their rights.
Cheap flower for motherday.best price for roses
I mean let's be real here, I feel like all Superstore locations feel disorganized and borderline dirty. It's very common to see random items in improper places (which to be fair is the fault of consumers but should still be dealt with in a timely matter, especially when perishable products end up around makeup etc). Have I had any actual problems here? No. But is it my preferred place to shop? Definitely not.
So clean
I shop here every month. Im not always impressed with all the produce but when its good it IS good. The prices are reasonable & better than some. They also have a 30% off program for vegies fruit breads & meats . I relied heavily on that program, as my Dog only ate fresh food. He's gone now but I still highly recommend it! The staff is always courteous & helpful & a few of the cashiers are funny & helpful with packing. No its not Save On but im on a limited income so Save On is often out of my price range. I suggest going early in the morning for the best products & deals .
Practising sanitising cashier checkouts after each customer. Polite staff
Went to the superstore a week ago as we were giving free coffee and sandwiches to our truck drivers. Went I to buy the little creamers as the superstore is the only place to buy them. The two crates they had were expired by at least a week. So had to buy cartons of coffee cream, which is more expensive. Wrote to superstore and they said they had been in touch with the store to remove them. Went back the next day to see if they had fresh ones but there was still a crate of expired creamers. Wrote again. Said if I had a problem again to speak to store manager. Well, went in yesterday, checked the dates in them and they were dated April 21. Is no one checking these dairy items. Not sure if other people check expiry dates but I sure do. Also checking out the potato chip aisle and their brand of thick cut ripple chips was dated February 2020. This is the third time this has happened.
I gave 3 stars as they need to work on having sale items on the shelves instead of them being out. Stocking problem perhaps? Also there is room for improvement on the cleanliness and overall appearance in meat, seafood and dairy isles.
It's a clean Superstore with a broad selection. Even got my cellphone here.
Over paid
Great produce and deli departments
Feels like I get used of where stuff is and moved on me
Very nice to shop there
Pharmacy needs wrk..regular customers should be treated wth respect.but grocery store has fresh produce n great deals
Good selection and prices. Their in house brand President's Choice makes very good products. The store usually has a free item if you spend around $250.
This store has become my regular grocery store. They have a huge grocery selection, and a large produce area. The aisles are spacious, and lots of checkouts. It's busier after work or weekends. If you go late, it's practically empty, but the specials will be sold out.
Great visit... no line ups, found everything I was looking for :)
Friendly staff, great hours and always good sales happening
The queue is back to single file again at Superstore, avoid if you don't want a long wait
Parking available each time i go. Better prices then walmart. Open till midnight
Always a great place to shop. Huge selection amd great prices.
Flashfood section is a nightmare! Customers are grabbing from it whatever is available without proper checking from customer service. When I come to pick up my paid items they are gone. It can happen anywhere but other stores replace the items that missing without problems. Not here. They offer to give you back the little money that you paid for the items without consideration for the inconvenience, plus the time and gas that you waisted through somebody else's negligence. Either cancel the Flashfood in this store or have the customer service do it properly. Control the Flashfood items or replace them if you lose them!
Great place to get your groceries.
Ordered online, not to happy about the food that was selected for my order. Sticking with Saveonfoods.
They rearranged the dam store again, so I headed for what I was getting and it wasn't in that aisle anymore.
The Cashiers are so gentle.
Well organized.
Always fresh produce ( love the option of the 'imperfect' produce), good sales, clear signage, lots of organic choices throughout store
Great shopping
Horrible customer service. Bare shelves. High prices. All sale items out of stock. Fresh produce is old, wilted.
Washer fluid outside so hard to access with cart. Once inside store I decided not to purchase anything so I couldn't find a way out. Ask employee how to get out and had to walk to far end of store to get out of exit which was at the other end of store. I won't try to shop here again.
Not fond of their parking. Some handicapped halfway down the parking lot and very narrow, beside the cart carousel.
All your groceries, clothing , seasonal decorations, household items this store is so big you can get lost ....one stop shop
Been going here for years, always clean, always stocked and always a positive experience.
Everything inside for products are incredible but the bathrooms and parking lot and garbage areas need some TLC.
Best store prices return policy and costumer results
Great assortment of gluten free foods.
Since Covid, this place got overpriced
Wasn't to busy clean helpful staff lots of check outs open
The best place to get real Canadian stuff since you're in Canada anyways.
Good selection. Good hours
I'm always happy to shop at the super store. And we earn PC points which go towards groceries.
This place is not as good as other stores I have been to... had no Ricotta for my lasagna.... felt like there wasn't enough space between me the other ppl in store ????
Was alarmed to see an associate wearing a clear plastic guard the size of my hand instead of a mask
Not so good experience in there, no discount for students on Tuesday, even asked them and the reply is yes, but they did nothing about the discount, very bad
Been doing grocery here ever since I can remember being in Canada.
The best grocery selection, with most of the time what prices. I really like the assortment of imported goodies from all over the world.
Great deals
Groceries should be cheaper since the customer does all the work.
Lots of parking space. Love the natural section and the asian section cause it has its own entire aisle.
Great prices selection and service. Thank you, john
Large store with excellent selection. Only problem being they still use coin accessible shopping carts that require a dollar coin. As I'm sure is a common occurrence, I rarely carry cash anymore as I use debit for everything. This causes an issue when you need a cart. You need to line up to get a coin at the cash before you shop. Just a small annoyance but one that could be easily rectified.
This store is alright.... But I STRONGLY suggest checking the dates on short lived items... Bought this on February 29th, 2020. Can't say I was overly impressed. More than a month past due.
As of 12/21/30 you have to wait to enter store long line up , wait time was in excess of 30 minutes @ 11:00 A M
I guess I didnt have a choice but to love the only superstore we have in Fort McMurray.. Never had issues shopping here...
I love this store. It's always very clean, well stocked and has great deals and sales. I'm always earning lots of points
Just stopped briefly for Liberte Coconut Yogurt ???? and as always I found that they had a few in stock! ???????? Which is not the case in lots of stores...
Nice seafood selection. Surprised to find fresh perch fillets.
Visited today to pick up a few items and some selected specials from flyer. With some difficulty I found the items on my list although they were scattered and not in areas of the store that would be natural. One item that was advertised was not in stock as it was short shipped but could be in later in the week. Will require another visit to store. Most disappointed.
It's ok
The vegan selection here is great!
Cashier stations are chronically understaffed.
Tried ordering online, first time I didn't receive $100 worth of groceries I had ordered and payed for. Had to return to the store where they refused to give me a refund receipt. Made my shopping experience an hour and a half longer then if I would have just done it myself. Now I tried to give them the benefit of the doubt and order online again and they called me saying they wouldn't have my order done in time, had no idea when it would be ready. Would never suggest anyone order grocery online from superstore. Very poor customer service
Good store overall, but as everyone else has said; the staff are run off their feet. I went to customer service to let them know they needed to pull a certain mascara (I had purchased it and was now returning it) off the shelf that was on sale--as it had LONG since expired....Came back a week later, it was still there. Went to customer service and reported it AGAIN, and explained that that was very dangerous (hygienically) and she said she would personally pull it--a week later; it's still there. When a customer tells you something to help you with your customers, you should listen. The new PC Optimum program, has been a nightmare with this store. They took old cards, without connecting them to the new cards--and customers lost all of their points until they called customer service, which was insane for the 1st 2mths. Come on Superstore, get it together.
Great service at the optical centre in the store, excellent customer engagement and consulting by Kris; Sean was able to make changes to my order when I phoned them, painless experience. Finally, Alia was very pleasant and friendly when I picked my glasses 2 days before Christmas. In all a great Team! Thanks Guys
Just big store it nice walk around try find things you need,so i don't mind itat all!
Some good prices on steaks
Stock was low and prices on meats very high left and went to another store almost $5 cheaper a kg on beef
Great prices. Knowledgeable grocery staff, especially in the dairy and frozen aisles.
I only go the every couple months if the is something I need that is cheaper there, like spices. But they are so inconsistently stocked. And despite there size they sell less products than every other Zhers store, ie. Coffee! There will holes on shelves where items should be stocked and I always have to go elsewhere to complete my shopping list. I usually leave thinking "why did you do this again!? I thought we wouldn't shop here again" But I guess, their staff inside is as limited as their staff outside (pay for your carts, so no lot boys ) Is that why everything is so neglected here?
So disappointed with their click and collect! They go ahead and charge my credit card $50 more than what my receipt says and the manager explains its for the ad match guarantee. So they charge me more? This is fraud!
I have been coming to this store from a really long time. Since this location is walking distance from my home, we prefer this location the most. This will be the first time I am posting a review about Real Canadian Superstore. Came for shopping today and an associate name 'Savi' exceeded our expectations. She was courteous and professional. She informed us about the offer if we spend more than $250, it will qualify us for a gift. Thank you Savi. We love Real Canadian Superstore and it will always be among our favorite place to shop.
Fast service
Beyond busy, always better shop during the week they don't seem to restock often enough.
A convenient location, though the parking options are not great, unless you have a handicap placcard. Never go on a Sunday, the shelves are bare every week on Sunday. Just another standard Superstore location. It will handle your shopping needs, as long as it isn't Sunday.
It's Costco! Cheap gas, cheap booze and bulk food! Gotta go eat my pillow case sized bag of munchie mix.
Too many stock and merchandise in alsies makes it hard to pass a cart through. Very long line ups at check out. Be prepared to wait to check out. Good deals and prices but most times out of stock. .
Clean, bright, and staff is cooperative. If I am looking for an item not there they will check inventory to see if they stock it. Thanks.
Excellent place to shop
An excellent store in some aspects; an awful one in just as many ways. It is huge, it has a great selection for a town the size of Midland, it is well lit, it has an excellent selection of fresh and to go items, and it has some amazing, friendly, and professional cashiers like Diane and Roberta. However, the bakery is an issue. There is one older lady who is completely unprofessional if you go near the free cookies, and once when I took one she told me to put it back after I touched it. It is also hard to find fresh buns or bread that was made that day or even the day before. Also BUYER BEWARE, CHECK YOUR RECEIPT. They put sale prices on the shelf so you buy the products out of being on sale, but they do not put the sale prices in the computer, so unless you check the receipt you will pay full price. When at customer service to get the sale price, they did not bother to change the price in the computer and they just moved on after they were finished resolving this issue. That is like tricking and robbing the customer. They can also make it a hastle when you pay more than you should. They will pretend not to find the huge sale sticker and it has happened numerous times where I had to bring them the sale sticker. They also remove it and pretend it was not there, and this has also happened numerous times. I get that it is a big store, but paying more than the sale sticker since the right price isn't in the computer is quite common here. The shelves can also be quite disorganized and I have found expired products on them numerous times as well, so always check the expiration date here. Overall, these issues come from the management, and if they were more like the Zehrs in Orillia and they fixed these issues, I would give the store a better rating.
Ok for bulk foods , Decent prices. The Produce is medium quality hence the cheaper prices. You got to have the PC Chocolate Lava Cake heated with Chapmans French Vanilla Ice Cream
Clean store .. Friendly cashiers . Meat is expensive .
I hate Super Store and this location is the worst. Parking lot hosts the worst drivers. Items are always missing on orders. Quality on produce and protein is poor. A AAA roast couldn't be chewier. Produce is significantly bruised. I'm fed up. I'll drive the distance for Save On Foods.
This would be 5 stars if they didn't change their price match policy. Stock seems to fluctuate drastically, sometimes still have to go somewhere else just because they have nothing. Especially boneless skinless chicken breast.
Sunday morning.. always.
Love this place. Always clean and has great sales.
good store ,crazy parking lot
If your looking 4 a specialty item 4 a recipe or something similar I think u have Found The Store ! A Deli & Baked goods as well .
It's a really busy store at times
Severa People with masks under noses, no one doing anything about it, looks like we may have to find another store.
I was helped by an amazing staff member! She was so sweet, I believe her name might of been shayla. Sweet gal.
Great quality and inexpensive
Love this store. Just too busy, they definitely need another location
I'm not sure why, but i always seem to get lost in the store! And then just when I'm starting to figure it out, they move stuff haha! At lest their prices are decent on most items.
Ordered a cake for my wife's birthday. I went to pick it up, and was told that unfortunately the order was not passed to the cake decorator. Although disappointed, they made up for it by getting me a cake the next day that was much better than what was originally ordered. My wife was OK with a late cake of this calibre. Thanks.
I really like this store. Super wide aisles to allow you to shop unabated. They have an enormous selection of food products at great prices. You can pretty much buy anything here. Bclc lotto, insurance agency and a mobile cell store here. There is a huge parking lot.
Everything you need in one location for your household
this store is a very busy store. Sometimes you have to stand in line and wait to be served at the check outs.
Nice store. Spacious and easy to find stuff
Thank you Yogi and your supervisor Karen for being so helpful with my purchase today! Your friendliness and company values shine through!
Hated the service. And the prices are way to high. This is my first time price checking and they are $4 higher in prices compared to walmart in almost everything ( beauty, pets, pharmacy, and some meats) there produce and bread are basically the same price. All in all unhappy
Fantastic deals, friendly staff
Store has fewer options than before. The new layout sucks. No hot counter. Food prices ok.
Visited different SS in Regina last week, and their selection and quantity of inkjets was great. Realized after we got home we needed new inkjets, when we next came to town, we stopped at the east store and found only 2 inkjets, and neither were ours. That's looking like it's been a long time since restocking
It was already one of the most affordable grocery stores in town, but since the renovation, it also has a fresh new look. The staff is friendly and helpful and with the new "click and collect" feature, you can tell them your grocery order ahead of time, and have it delivered to your car in the designated parking spaces.
I don't shop here to hear you talk about your political views, especially not on a busy Sunday with half the tills closed. Interaction with customers is fine, don't get me wrong, but 20 minutes of chatting about how your "freedoms are being taken away" I legitimately do not care I just want to pay for my groceries
Affordable prices and everything i need is there.
My main shopping place! Great prices all the time
Needs cashiers with experience on very busy days not new trainees as he was very confused.
Good customer service and great prices. The only thing needs improvement is vegetables and fruits quality. Fruits get rotted within 2 days and sometimes half of the package contains fruits in poor conditions.
Good selection.good prices. Careful of some meats and fish. May not be that fresh
The store seems to have everything but after the liberals giving them 12 million dollars I don't know if I can support them anymore
I just want to give a big shoutout to this store. They are doing a great job and are taking this pandemic seriously. I wish all the big stores would do the same.
Very good variety of products!
I wish they would enforce the grocery limit at the express lane
The groceries are well displayed. They are fresh and not generally overpriced. I love the PC brand products.
Need money for the carts but customer service will loan you $1
Very much people oriented clean friendly love it ????????✌
Great customer service, and friendly staff but sure lack of covid protocol
Clean, tidy and friendly staff on hand. Great selection and sale items
Was there a while ago and wanted to price match on the self check out, worst decision ever!!! The lady who was supposed to help me out was extremely unfriendly and not happy at all that I wanted to price match something because there were other customers who needed her help too. My advise, just go to the regular check out lanes in case you want to price match something at this store.
Got to love Superstore!
Massive store with almost everything you need. Great places. They sell beer and wine now. I really like doing my grocery shopping here. Plus they price match which is great.
Very polite,and respectful.
Always something new to look at and great staff
No issues, as usual ... Got the groceries I needed and that's that
Love the fresh produce store is always clean a d updated shelves well stocked self checkouts that actually work
Deals are good and store is well kept. Customer service and atmosphere great
Good selection but...the PC brand tends to discontinue the more popular items. So, stock up on what you like.
I always prefer to buy groceries from here because if it’s better quality. Must recommend
Usually busy but decent lines most tills are usually open if it's busy
unsafe. Produce depth. is like a third country corner place. HORRIBLE
Your typical loblaws grocery store, usually clean and organized, cashier lineups are inevitable but usually nit too bad.
Honestly after shopping and then having to use the self checkout directly beside a couple of anti-maskers and watch not one employee even care.....can honestly say i wouldn't ever personally shop here again, nor ever tell a someone to shop there. Unbelievable and just sad to see people not care about others health.
Typical box store
Best place to get groceries.
Had what we needed
This is my favourite grocery store. I find the produce here and meats are the freshest. If you ever have an issue they are quick to correct it.
Quality food but like most locations trying to find customer service can be frustrating.
Selection is huge. Great layout. Sometimes it's frustrating when products don't have the proper price of don't specify mix and match. The points program is absolutley amazing, I highly recommend there MC. Save up your points and use them at Shoppers during a redemption event where they are worth 50% more.
Shelves well stocked, watch the flyers for specials. Not many staff if you can find them to help out on the floor. Has a liquor store which is handy
Best prices & choices.
Great staff, great selections. Clean store, lots of parking.
Huge store. Fairly well organized. Clean, bright.
This store has a great selection of groceries and good prices. The parking lot's a bit busy but that's the only real problem. It's probably the best grocery store in the area overall.
Quick and easy what I needed they had in and out of store. Social distancing was awesome.
Great customer service.
Staff not too friendly they generally don't answer to questions
Bad experience no produce out of kale red onions never again
Cashier was pleasant. Changeroom staff were not. Store was clean and had everything I needed.
I have been shopping at this store for a couple of years now with my son and daughter-in-law every Sunday morning .... for the most part it's always been a pleasant experience the cashiers are very friendly and I'm able to find what I need ...more recently of course things are a little different due to the covid-19 pandemic line-ups masks, social distancing, being respectful.. this morning I dropped in for a quick pick up of a couple of items and had an experience that left me extremely upset !!...I'm curious as to why this happened ..one of the store managers was walking around talking to staff with no mask on! and not keeping social distance... a gentleman beside me asked him him no mask??he just said no and kept going... I checked out and went over to get a lotto ticket and he passed in front of me with no regard to my space clearing his throat my question is why is he not wearing a mask?? and if he's not able to then he should not be at work he was close to customers giving directions and orders I did not feel comfortable at all... if he isn't keeping the mandatory mask request then why are we?...this store has already had a confirmed 3 case's of Covid....why is this acceptable?
Can't go wrong, pretty clean with decent customer service!
The pharmacists need more help. 1 1/2 wait to pick up a prescription. Then another 10 minutes to wait for counseling. This company definately needs more pharmacists.
Good place to go shopping
Been shopping here for about 4 years until one of the managers made a discriminatory comment towards my uncle and the employee working at the till. Like all the prices and deals but that experienced ruined the brand image for me.
They never have any stock and the staff is very rude
A great store. Always stocked, most of the time to cashiers are friendly.
Always well stocked shelves.
Good place to go for groceries clothes pharmacy even eye care
My favorite grocery store... always good deals and excellent to collect point's
This ace is amazing. Random strangers helping to each other buy items like TVs. I witnessed Heisenberg here educating this young couple on the good and bad of TVs. Good to know there are people our there willing to help others.
Staff very customer friendly. Very Dedicated Co Vid Measures. / Safe Distancing / Sanitizing
It's clean, prices and product are on par. Be nice if product didn't move around quite so much to make it easier to find things in the store. And they could keep one more till open at times.
Love Superstore Everything in it is terrific.
Always has everything. Pretty good deals too and they sell some stuff other stores don't.
A lot of variety, great quality produce at good prices. Service was friendly enough and the store was clean and organized.
Great selection of food items and great organic section
Well priced Clean Easy access Don't forget your bags
Good selection
All sale items I went in for were in stock, although some were very limited sizes or varieties. Staff were friendly, and polite, and for the most part helpful. I did have one staff member say "I don't know, not my department" and immediately walk away when asked the location of an item. Attempted to do PC Express but was unable to book a pickup time next day. I was told by staff that generally this location has all time slots booked approx 36 hours in advance. "Pork loin short cut" advertised in the flyer was only in stock as whole loin, no cuts were available. Prices were generally lower that competitors but still found about 3/4 of my shopping at other stores for lower prices.
Always have what I need
Cheapest place to shop with great deals on children's daily items too large quantity of food for grest prices and sufficient timing so you dont wait long in line to het busy on your daily schedule
A little pricey, but they all are.
Convenient shopping environment and a variety of goods
This is very nice place for international food , economic and Good condition fresh , and clean very good attention.
It’s really unfortunate but this store has really declined in service. PC express is terribly unreliable, the orders have been at the least a day late for the last 4 weeks, long waits ( 1 hour ) to get it to your car when it is ready, and items are missing almost all of the time. The employees are polite and friendly.It seems as thought the manger is not doing anything to improve the store. I recommend shopping elsewhere.
Good selection - could use a few more tills open though.
I wanted to do my Christmas shopping this morning but didn't have a dollar on me. Because of this I could not use a shopping cart, so I had to take my business elsewhere. Who carries cash on them these days?
Found what i was looking for at below comparible item at other department stores..clean store with many options of products.
Cheap prices, good stock, fresh organic produce, rows and rows of your favorite products, lots of checkouts,even scan and bag your own scanner booths, which is perfect since you only have 4 items and don't have to stand in line and wait for the next available teller. Lots of parking and handicap parking .
Fast checkouts no waiting ..great with price matching
The store was very clean and the shelves were very well stocked. Lots of people were they but all cashiers were working which made for a short wait in the lines
Have what I want
Some surprisingly great deals in this usually expensive place... always great variety
Fairly decently priced product, definitely busy though.... Though the experience was still great
It was nice got what was on my shopping list fast
Great prices and some things can be found in bulk and Bachelor size
THIS STORE IS UNSAFE. I was in superstore location today. When I walked in, 2 other people walked in with no masks and no one stopped them. I passed several people walking around with no mask at all. Several others had their mask around their neck including a stock boy filling the shelves. I went up to the customer service to complain and the clerk was standing out front of customer service desk with out a mask. There was a security guard at the exit door as people left but no one on the entrance as I watched yet another person walk right in with out a mask. . I see the last review of this store 3 weeks ago had the same complaint. Nothing appears to have been changed in the past 3 weeks. Perhaps this store has become known for its very lax observance of the law and has become a haven for people wishing to flout the law. Certainly the store does not appear to be enforcing the Edmonton by-law.
Love this particular superstore and how it's set up, has so much to offer. Great meat counter, the meat manager is very knowledgeable and gave me great tips on how to cook the meat I purchased, never have experienced that before.
Decent prices but customer service is lacking in so many ways....there are some helpful people but if you need help most of the time it's nowhere to be found, or an employee will just point and say "it's over there". Walk over with me and show me and be helpful. It's not going to kill you!!! Good service goes a long ways!!
Always conveniently located. Easy to find what your looking for.
Very affordable
I've had to lower my rating for this store. Prices remain decent but....you have to make sure to check your cash register receipt. Four visits in a row I have been overcharged on items. When you take your receipt to customer service, there's no problem getting the money back but you shouldn't be overcharged in the first place. It seems to happen on sale items. I emailed head office about this but they don't care enough to reply. So if you shop there...check your receipts.
Awesome!
Good prices and product
Everything you need in one store pretty much and great prices
What would we do without Superstore?:) great food, great stuff In general. Service is usually very fast as well.
Superstore use to be a great place to get deals and it was worth it having to buy in 2 or 3 OFS and pack your own groceries now they aren't their prices are the same or higher
Great place to do your shopping
Only went to the walk in clinic and I was seen pretty fast !
Apparently they did not accept price match for the meat! The washroom has security code make it inconvenient if you are on hurry or emergency! Customer service are always busy! You are publicly traded company and make millions or even billions $$ in Profit (Loblaws Group of Companies), for sure you can afford to pay cleaners and security guards overall the premises!
Inventory seems to be somewhat of a problem at the store lately. Approx 7 weeks ago beef ribs were on sale (as per their flyer). I went first day to get some, there were none in stock. 3 weeks ago, lean ground beef was on sale. Again when I went to get some, there was none in stock. On Thanksgiving weekend I was in the store to get rosemary and again, none in stock. Yesterday (Oct 11th) I was there to get beef liver, none in stock. Perhaps a review of ordering and inventory control is needed....badly, as these were everyday items that should be in any grocery store.
Customer service was not that great. Had to fight for them to find the oatmeal and put it in my order. My orange were moldy.
Great as always, store layout convenient
Still not accepting AMEX...
Super helpful staff
Fast and convenient using Click & Collect but not when a vehicle has taken the assigned spot that shouldn't be there not using C & C.
One stop shop, good deals.
What ever you need in food should find it here
Love how much variety they have. But customer service isnt the best.
I refuse to shop here any longer. They are always out of at least one thing... So since I have to go to another store anyways, I dont bother. Overpriced too. Messaged through FB and was told twice a manager would call me. No call - dont waste your time shopping here, you'll just have to go to another store. The lack of inventory management at this store would be impressive if it wasnt so infuriating
This store in fort McMurray always out of stock for many things.. most of the time I visit this store I dont find the stuff I want.. Any thing in the flyer or deal you will never get the stock. Very disappointed.
Helpful staff. Excellent service at click and collect.
Great as always.
Produce department is huge and lots of selection.
Great store
Extremely disappointed in the lack of covid protocols. I have been shopping here well over 2 decades but haven't been to this store since the early stages of the pandemic as I avoid crowded places as much as possible but needed a larger shop than the one I usually go to. Staff had absolutely no respect for social distancing and were constantly within inches of us. There are no directional arrows so people were bumping into us as we maneuvered the aisles, a large amount not wearing masks in the proper manner. It was a very distressing experience and I can't say I will be keen on returning to this location. It will be worth the drive to a store that has a better understanding of what is a safe operating practice.
Usually not too crowded, friendly staff.
It's American sized and yet the selection isn't as good as others. You'll find what you need, but it's a hunt for anything out of the ordinary
Great prices.lots to select from.
Ha ha ha......got told by the lady at the register I couldn't use my own shopping bags and then she proceeded to pull some plastic bags from a box that was clearly marked.."Made In China"...LOL
Great place, and friendly service.
Large store with almost everything you need - food, banking, phone shop, insurance, household supplies, clothing, pharmacy. Supportive customer service. There are hardly very long queues. Parking is available. There is a gas station and coffee shop just outside. They're open late. They're conveniently located around businesses and the university. I'm not very impressed about their rewards program but they're prices are better than most stores in the area.
You should advise your staff that because someone is returning a faulty product they don’t need to take offence to it. In addition they don’t need to throw items around as they’ll be “ thrown in the garbage anyways“. He Almost hit my mother and my vehicle with carelessness.
Lots of items are out of stock
Affordable price. Alot of chooses
A very large store. It has any thing u might want
Has most things but nowhere to get a sandwich or burger. There is a wendy's next door but always a step away so to speak. Might be lazy but did not encourage me to stay long
Great customer service and friendly people
At the Gas Bar they give you "Superbucks". At the store they take them away, citing expiration date policies that they now enforce, but previously did not. Customers should be aware that if they hold on to their "Superbucks", not letting the teller whisper "This is expired", and surreptitiously slide it into the garbage bin, and take them to the customer service counter, they can get their Superbuck money back, if they are prepared to argue with the person at the counter. Today I went back for the second time to do this, with a whole bunch of old "Superbucks" I had just uncovered from a hidey-hole in my glove compartment. After some heated discussion, I was given the superbuck cash for those coupons, but refused the $2.14 amount that was from a previous fairly recent gas transaction, the desk clerk telling me that it had expired since we last spoke on this issue. Loblaws, if you are going to have a rebate program of this nature, then honour it!! For $2.14 you have alienated a customer who spends $1000's of dollars annually at your store. Mr Walker is definitely not on my list for employee of the month. This posted by Nigel Lawton
Flashfood app is great lots of good deals on it .
Always lots of tills open to make it quick easy shopping
Clean well organized store with plenty of variety in groceries to choose from. They also sell Joe Fresh clothing here.
Staff I spoke to was friendly. Store was clean.But I was not impressed with the lack of masks being worn by customers.
Great store,great staff which were helpful and friendly. The store had clean front floors, amazing with the weather we have had.
Got everything we needed. Clean and stocked
Very nice and well organized store ! Delicious hot and cold deli food ... Staff is helpful and friendly !!! It's a pleasure to shop there !!
Hy superstore manager. Actually I came in to your store yesterday for groceries pick up. I didn’t find lot of stuff in the store because m new here. I was getting upset. Then I called someone for help and she helped me for rest of my stuff. I really wana thank her. Your staff is valuable for me. I think her name is BABITA. Once again thank to her from mah side. PLEASE AND THANK YOU
Seems to be always crazy busy. Most likely because they have in my opinion the best prices for most things. They generally have really good stock of a variety of things including lots of different ethnicities food. If you can find a less busy time I would suggest going then. Also bring your own bags as they charge for bags here.
The staff is super helpful and the store is laid out in a way that find what you are looking for relatively easy. Love the wide grocery aisles too.
They have everything here. Some great prices.
Had a good experience everytime I go there
I was just at the butcher shop section and no butcher's on hand to cut the meat. Very disappointed. It's 5pm on a Sunday, at least keep one butcher until 7pm. Many people do their shopping on a Sunday or before dinner . There wasn't anything to choose from. Very disappointed.
Fresh produce
Usually this is the best place to shop in Midland, made me feel the safest at the height of the pandemic. The past few months however produce quality and fresh meat stock have been very unappealing or under-stocked resulting in me having to make stops or additional trips for wanted items.
Meets all my needs ,from clothing to groceries ,fresh produce, awesome sales
Always has what I want with short lines
Once again I have hesitantly decided to visit the Superstore to take advantage of a meat item on sale. As in the past the steaks are all cut >1 inch in thickness. I ask to have some thicker steaks cut and was told “No! all we have is what is in the cooler?” One time I was told that I probably could not afford thicker ones, the next time I was told they were not cutting meat for anyone because they get too many requests for thicker steaks. (Go figure) Too busy! No time! Takes too much time to adjust the slicer! What ever happened to “Customer Service”? The last time I had to get the owner to go to the meat department and get the steaks I wanted. When you cook steaks rare to blue rare they should be in the 2 inch range to do it properly. When you get numerous requests for thicker steaks why don’t you cut some thicker for the customers that want them. The whole shopping experience at Superstore is an effort in futility. I will continue to shop at the only other store in London that cuts meat. They eagerly accommodate my meat requests each and every time. Doug Smalley
For some reason the Ontario flyer loaded as grande prairie and the items and prices where wrong . shop at no frills the prices are way bettet
I just have to say this is a lovely store I love shopping there...
Always love good grocery shopping here
We go here for all our groceries, i love this place. Way way better then wallmart
Way too big for my liking and hate those "buy in sets of 3 etc pricing"
Some staff know more than others what the stores policies are which can be confusing but overall they're usually ok.
The best place to get all your groceries and other household items.
Giving up on this store. I travel a pretty good distance into the city to shop, and they are constantly out of things. Yesterday, the tofu section was practically empty by 3pm (quite often the case), bags of Spinach were completely gone again (at least 1/2 the time that's the case), and they were totally out of BANANAS. I mean, what kind of store runs out of bananas in the middle of the afternoon. Brutal.
Good service
I had some missing items from a pickup order that I was charged for but they quickly corrected the problem the next morning. Thanks for making it right , see you next time !
Good place for food
Best store to buy your all needs groceries.
The employee cleaned the self service check out machine before let customers use it.
This place is ok for what it is
They always have great deals on my kids school snacks . Best place I've been in since i was a kid.
A WELL STOCKED AND NEAT GROCERY STORE. OFFER VER COMPETITIVE PRICING THAT IS DIFFICULT TO BEAT. LOTS OF FREE PARKING SPACE
Good store, lots of choice.
The ladies at customer service are amazing and always helpful. I think most of them have been there for a long time. For a job where they likely get alot of complaints they are always friendly and happy and make shopping here a pleasant experience.
Never enough carts on the weekend. As someone with a young child I avoid shopping here.
good service good prices
This superstore has great staff, but there are some reasons I'd rather go elsewhere. 1) someone ALWAYS harasses you to buy a MasterCard, it actually ruins my shopping experience Everytime 2) the meat selection is substandard to St. Albert location 3) not always stocked fully 4)the parking lot was designed by a psychopath haha Other than that, it's conveniently close.
The store is huge, which means there is a large selection of not only groceries, but also a lot of other things. There's also wine and beer sold there, which I admit is useful at times. Shelves are clean, bright and well stocked. The downside is that the store is huge. I hate grocery shopping, and wandering around a massive building looking for the things in my list isn't my idea of fun. Even worse, I usually end up here on a Saturday. All the checkouts are open, but even so, the lineups to pay are long and seem to take forever.
There are about 16 line of cashiers. And 3 express lines. And every time I go or anybody from the family goes is 4 line cashiers working and 1express.. They should get more personal for the cashiers...
Customers are more curtious at this Super store compared to the Surrey one on 104th.
Good prices and quality items
No line ups on a Sunday at 3 in the afternoon.
Wish they didn't downsize the cosmetic department. What's there is off brand cosmetics.
Usually use the PC Express at this location.
Good shopping
Second and probably last time ordered online for pickup. 4 day wait from order till earliest pickup time slot. Was notified an hour prior to pickup that several items were not available and no substitutes. When we arrived in parking lot and called in, we were informed that an item we had ordered multiples of (canned sparkling water) was limited to 2, we had ordered 6. Waited 20 minutes in parking lot for delivery to vehicle. Drove straight home (15 minutes), discovered that produce was in bad shape. Bananas were worst. Photo attached.
Typical big box store
It's a large grocery store fulfilling all your daily needs . Has Stuff with very reasonable prices .
Pretty good selection, prices and has a pharmacy....need more than 2-3 tills open at busy times though
Clean, good selection of food and reasonable prices.
Frequently charge more at the till than the displayed prices. Though have policy of giving no charge courtesy for getting caught overcharging, it is like pulling teeth to get them to honor this policy.
A terrible experience tonight! They are not doing enough in to keep their staff and customers safe during this crisis. Too many people. Not enough staff. Do not come here during this crisis. They must do better than this.
Had what I needed.
On the vegetable section there is no price on many items also on the fruit section terrible place. I always leave confused trying to find the price.
Finally no more masks ..
Very clean store and friendly staff
Love lamb? That's one of the best places to buy in kamloops. Huge grocery and meat seafood sections. A great department with housewares
I always go there for my shopping, because here I can get everything on a reasonable price. So I really like this place.
Service is suffering...prices on some items outrageous. I believe they are doctoring the ground beef when it is on sale and grinding ice in with it to increase the weight...they get really pissy when you price match meat and quite often conveniently do not have the product when it is on sale at a grest price at another store. What store does not have lean ground beef at all times. They have manipulated the prices of bread for decades and I believe that is just the tip of the iceberg!!! They need to have their meat checked by the authorities for adulteration.
Good place for groceries
I usually buy my groceries from superstore because I have PC master card and it’s great product every time and known for more Canadian things means more respectful and friendly atmosphere But today on self check counter lady name( amyla or almy) behave very rudely on my mistake of scanning different size if avacado than I bought and she looks for whole transaction like I am playing a game with screen I am buying stuff from superstore more than 3 years and I know most of the features I had never experience like that in LLoydmisnter, Edmonton, Calgary location even in red deer as well first time some customer service provider making a trouble for customer and her main duty is to help and maintain clean screen and surface for all customers she even didn’t pay attention to sanitize a screen after each customer I watched her for 5 minutes and in whole things she didn’t clean any of screen area even 2-3 customers left on same screen Hope authority can pay attention on this kind of stuff Thank you
Okay, so the good thing about this is the vast gamut of products. However, I don’t know how is the management allowing hindered of customers to get in during the Pandemic! I mean, the lineup is usually from the cashier isle to all the way to the last isle!! I was shocked and did not spare another second there. It was like a fest going on! Because of that, I’m giving it 1 star. RCS, you could’ve dealt with the Pandemic situation better than just looking it as the money making opportunity by playing with lives of people. Not proud.
Can't go wrong on this one for lost service staff
I do like this store to grab my food and Things. However, It was very disappointed customer service the lady on the self check out at 9:10PM Jun27. I am a regular customer of this location that I never had any problem with but the lady as employee a moment ago talking me to trying let me know about scanning the item that I never asked to help for. It was okay, I knew she tried to help. But the way she talk to me wasn't so nice like superior on military service or bossy. You guys have a better way to help your customer I believe.
Awesome place to shop,sometimes difficult if u don't have a dollar on you to get the trolley!
Good service.
Fast
It's super cheap and has a huge selection. Can't go wrong here. Look for the yellow sale tags, they are a great deal.
Has good prices, but find alot of regular staples are always out of stock
Great produce selections
Great destination for grocery shopping
Anything about groceries or medicine you need
Numerous customers were not wearing masks and no staff seemed to be policing it. I will not be returning anytime soon.
Just a great place to shop very clean
Superstore has good prices and good selection. However, staff are not trained properly and offer poor service. There pricing is often misleading and appear to be designed that way. Of all stores I shop at Superstore is one that I equally love and hate.
The store needs to be cleaned up ie: empty boxes
Always packed. Not enough tills open
Love the fair deal! PC points make difference!!!!
Good store for shopping almost everything
Nice big store with lots of selection. Friendly staff. Self checkout usually very fast. Avoid crowded times.
Sometimes I think the produce section needs a little love and diversity but otherwise this location is what you would typically expect from a superstore.
Store can get very busy at key times but the staff have been kind and helpful. Products are priced fairly. Make sure to bring your own bags because the store has sold out of reusable bags and they have been using produce boxes like Costco
I have been a regular customer to superstore for 4 yrs. But they have been a rapid decline in their quality of fresh vegetables and fruits. This is 3rd time i got the defected coconut which i just bought today.
Stocked well but does not have plastic bags.
Did the order on line pick up service for groceries :) awesome.
Always love shopping here Friendly customer service great pc offers great variety
Always fairly well stocked and organized. I love the PC Optimum I'm disappointed in their meat selection and quality in larger portions. Prices are competitive and it beats shopping at Walmart!
Good staff there helpful and go beyond the minimum effort ,
Don't like the long isles, have to work/shop the top end or bottom ends along the coolers. Has everything I was looking for.
It was a good experience, people were social distancing the best they could, the grocery lines were moving good.
Used to be great. Last year or so feeling nickel and dimed. Today actually saw the cashier collect the bag the man ahead of me did not use so it could be resold. Have put a loonie in carts now. Price matching limited to 4 items now. Not happy with changes I am seeing.
Prices could be as low as Walmart.
Busy place but they have a large assortment of products. Only issue I have is the layout. Just seems difficult to find the products you want. Also they have changed their layout several times over the past 6 to 7 years usually around the time you get use to all the changes only to have to go through it all over again. They use to have a great electronics department which has been slowly phased out over the years with all the changes they make.
Im local to Fort Mcmurray my whole life and I used to shop here all the time. Lately though ive been exploring other options because Ive seen bugs on the fruits and vegetables and worms in their fish. Just recently I went to buya live lobster from this establishment but decided against it because there were several dead lobster in each tank tank that was overflowing with lobster and they all had a blue tinge around their extremities. I decided to just purchase a few frozen lobster tail because they were on sale and there were two in a pack. Upon arriving home I decided to split the tails and bake them. The first tail was tiny with little to no meat and the second tail was absolutely discusting. It was rotten inside, the meat was black and dark green and you could tell that the lobster the tail was taken from must have been dead for awhile. If this is the kind of business this store offers then I will never be going back.
I seldom go here much anymore because they only had one scooter and it's just too big a store for me to walk. I recently purchased my own scooter although it doesn't have a large basket so it would be no good for grocery shopping. So I'm out trying my new scooter and thought I'd check the store out. I couldn't find anyone to help me find what I was looking for. I eventually purchased a few items and left. I had my $25 'we charged you too much for years on your bread' coupon and the lady at the check out asked me if I had validated it???? I had it for some time I assume I would have if that's what they told me to do. However she said if it wasn't I'd lose my $25. Is this their way of making me return? Sigh.
Big, and a lot of variety, but its intimidating in its size and scope and had a weird line up pattern.
Always have what I need to get the groceries
I love this place. It s clean, tidy and the staff are really helpful
Good prices, kept fairly clean, friendly staff. Good location! Produce and meat is always lower quality than higher priced stores (to be expected) but overall ok!
Amazing produce and customer services. Always have what im looking for instock and fast cashiers. Cheapest place in town!!!
Great store. Very clean and well stocked.
Convenient parking, prices are fair. nice destination to get your groceries
Over covid the limit for people everytime. Door staff cant count..
I. Shop here all the time and normally I am happy but today went to the seafood deli and ask for a whitefish and was told to come back In a bit. WENT back and waited for about 45 minutes and then someone finally paged the lady and she said that there was no more BY FAR THE WORST SERVICE I HAVE EVER SEEN. I AM CONSIDERING NEVER SHOPPING THERE AGAIN I plan on phoning there head office tomorrow
cashouts could improve in speed more people need with smart service other than that had everything i was looking for an they price match an store is clean an organized
Went to get oranges .only one quick check out open at 6pm stood in line for 30 min .not to happy for a Friday night
Love shopping there ..good variety
You can just about everything here friendly helpfull staff
Place was packed with people. Sale items mostly gone.... Bit I got what I needed
Ordered from PC Express, it used to have amazing customer service. However, the last few times I have ordered there items were not available and not listed as out of stock. Arrived to pick up order and half the items were missing. …
The express pick up option has been terrible lately. I have a pick up scheduled between 8-9 and it’s not ready on time. Once I got there I was told it would be 15 minutes because they need to grab a couple more items for the order ended up waiting over one hour to get the groceries no compensation for the wait other than we will give you points that I never actually got. could have just went in and got them myself at that point. Did the same thing tonight pulled up to the store called the number my pick up again was scheduled between 8-9 was told they need to get a few more things before the order was completed it would be 15 minutes told them to cancel the order. The express option is great when implemented properly but they seem to be way over booking the amount of pick ups and cannot handle the capacity. This service used to be really good but I’m not likely to ever use it again from super store anyway.
I usually manage to find erything I need and the staff are incredibly helpful. There's usually staff stocking up on produce and they are always happy to check the back for items I'm looking for. Lines Move quickly and their reward program is awesome. My only complaint is the bakery doesn't have fancy desserts like other grocery stores.
Good customer care. Only issue is your mobile internet wont work. They have provided free wifi which only works on occasion. Get all your groceries here.
When you think of a great supermarket, you think of quick and courteous service, a wide selection of food items, and services on-site so that you can multi-task at one location. This place checks them all off, ranging from having a medical clinic, pharmacy, optical center and lottery center, to having a wide variety of locally sourced produce as well as international foods and a deli, and checkouts that are fully open on busy weekends.
I love this Superstore in St Albert, great service, selection, and very well run, I have never stood in line for more than a few minutes.
Best place for produce in the city but good luck finding any staff to help you.
Always go in for the roasted chicken dinner deal. Had the chicken available for once. Most times they are out, but I am willing to wait because it is so good.
Was followed by 2 undercover people watching for shop lifters. I hate when people follow me, a guy out shopping with his kids, for his families necessaries and getting followed around.i don't steal so please kindly find someone else to watch and get your jollies off pretending and wishing you could be a police bacon eating bully with low self esteem next time good people are shopping. Thank you
Fast checkouts, and their express pickup is handy and quick. Pharmacists are very helpful as well!
Really good. Sundays product is sometimes out but good plsce
Great prices.. Staff always available
I like it here. I have been shopping at this superstore for over 20 years
Staff needs to address customers with no mask.145pm Dec 19 in a packed store and a guy wandering around everywhere with no mask not even trying to be considerate of people. Other big stores have security staff to address this. A corporation this size should be able to deal with this issue…not impressed.
Always friendly workers, great deals and collecting points is easy especially if you gas up there!
This Superstore is fantastic. It has a great selection of fruits and veggies, and the meat/fish are of the highest quality. It's a really fantastic place to shop, their prices are reasonable and they price match, so say you need an ingredient and it isn't on sale or it's cheaper elsewhere? that's not a problem just load the coupon on flipp, and boom you've got yourself the lower price. it's a great place to shop with great selection.
Policy of having the self checkout attendants hand out individual bags to customers is a joke. Never enough staff and multiple people waiting for just a bag to complete their transactions. No other store I am aware of has this ridiculous policy. Also produce visibly rotting on shelves.
The staff are very pleasant and as a person with a handicap I am treated with respect and dignity. Their kindness and thoughtfulness brings me back. Thank you for your sensitive care. I look forward to seeing you soon.
I love superstore in Kamloops. They are amazing to people that cannot wear masks. They don't discriminate and their staff is so friendly!
I love what PC brand is doing! Found everything I was looking for and spent less than I expected!
Do not work here (if Only when its your first part time but not for a long term). cashiers and some of the staffs are well mannered but the upper management and the customer,they treat you like a complete trash. just saying
Great place, money saved and so many basic life needs. Only problem is produce not always being fresh, make sure to check and have a backup plan if you need specific ingredients
Good stock, great selection, didn't have to wait long in line
Its produce is not always the freshest and always seems empty everytime I go. They are the cheapest for most cleaning supplies. The cleanliness of the place could improve though.
Busy place...in need of more shelf stock
Good quality
Too bright inside the place. Veggies aren't too fresh most of the time I've been there.
Unbelievably awful customer service. My prescription would be half filled. I would then be told to pick the other half up in two weeks. This would use up my refill I was prescribed. Meaning I would have to contact my Doctor time and time again. Instead of receiving the anxiety medication I was prescribed they simply cause more anxiety.
Don't forget to bring your bags...
The most attractive thing is the price. You can also buy world foods in the store.
Great selection of groceries. Best prices in town on most items.
I love the people that work here, they are always helpful and the store is setup so you can find what you want with ease. The self checkout is great aside from you can no longer use cash through this service anymore.
had a safe visit
Great selection and good prices
Pretty good store and lots of selection.
Fresh veges,fruits, all kind of food..good price,clean..good customer service
Exceptional service in the pharmacy from employee Yessir. I phoned in about a flu shot and he was able to get me in that night. My first time and he helped me feel calm and comfortable, even asked me to stay 20 minutes to make sure I was okay after the shot. He also helped multiple customers in between helping me. This man deserves a pay raise! Thank you, Yessir.
I haven't been in awhile popped in quickly for 2 items as usually shop on line. Not good, hand sanitizer at entrance empty, no wipes for cart handles, very busy and was no social distancing for the most part. Stay away shop online.
Clean, friendly staff and good selection.
After a long day I ended up at the Real Canadian Superstore doing my grocery shopping before heading home and I was helped by a young employee named Markus! This is a huge shoutout to him. He is a great asset to that store and I hope he gets recognized for it! Thanks again Markus!
Great selection. Massive line up but it moved quickly.