We have all the opinions of real people who are consuming the products of Peavey Mart (Fruit Store) near Cornwall (Canada).
At present the firm has a rating of 3.4 stars over 5 and that score has been calculated on 127 reviews.
As you can read, it has an average rating is average, and it's based on a large number of opinions, so we can say that the valuation is quite accurate. If many people have bothered to rate when they are pleased with the business, is that it works.
As you know, we don't usually stop to write opinions when these are good and we usually do it only if we have had a problem or incidence...
This Fruit Store is classified in the category of Hardware store.
Nice store.
The store is OK, but the staff are awful! No one cares about the customer here!
Lousy customer service. Seems like Customers are the last people staff would serve. Very disorganized, staff and scruffy store
If you want to know what they don't have check the flyers if it is in the flyer then they don't have it
Very poorly managed store. They'll have sale items MAYBE 10% of the time and that's if you show up first thing on the day the sales start. The place is literally filthy. Nobody there knows what a broom is.... The only reason I go into this place is because sometimes they have great pellet gun sales (if it's in stock) and I buy my BB and pellets there for a good price.
(Translated) Mediocre merchandise high price vs usa (Original) Marchandise médiocre prix élevé vs usa
If I could give a lower score, I would. Absolutely horrendous customer service at this location. I phoned before leaving to drive all the way there, to arrive and ask for help that was prepared I was coming, to be sent employees who not only smelt like a gym locker room COATED in Axe body spray, but to be told no body that worked there knew anything about the specific product I was trying to pick through.. which was a complete disaster by the way! On top of that- one of the employees was clearly rushing out for their break because I did not get the time of day from them.. I was abandoned in the aisle when they could not give me an answer, nobody even offered to call in for reinforcements to someone who may know the answer or give me ideas as to where to find the information I needed. Wouldve been helpful If their own tools werent broken either. Poor attitudes. Poor work ethics. Poor organization. Every time i have been here I have been let down. Will take my business elsewhere going forward hands down I'd suggest going elsewhere if you need something or know EXACTLY what you're going in the store for because nobody will help you!!
Exspensive
Great store.
I laughed so hard when i saw this lol.. great clearance deals too
The place is always a mess. Seems like stock is always low. Things spread out on tables like yard sale. But at times they have some good deals worth the quick look.
We're r the deals
I like the store but lately they haven't been well stocked with inventory. That being said it could be because they are in between seasons. Staff are helpful and the store layout is nice.
A bit disorganized. Many items have no price stickers. Work Clothing available.
My husband loves this store!
Ran into a few issues at this location
Great store. If you’re a homeowner and looking for those odds items, this is the place. Stock tanks to make swimming pools. Yep. Good rubber boots for mucking about? Check. Garden stuff? Got that too. It’s not a fancy or big box store but the deals are fantastic.
Not the best retail experience. The shelves are often cluttered and the appropriate pricing is also often missing. Staff is usually friendly but any help other than checking out may take a while. I am updating this review and downgrading them. I really think this is a last place option.
Never have anything I want in stock. Such a shame, even contacted head office. They did nothing. Waste of a store.
Redoig my bathroom great service
People are friendly and are practicing covid guidelines..
In my opinion, the garage sale atmosphere of TSC is in contradiction to the high retail prices.
Excellent customer service.
This store itself is nice, but over half the time I go in to buy something it's never in stock and you can't find anyone in the store to help you. Also, I've placed orders on raincheck twice now in the past and never received a call back. This store needs more employees and new management.
It is definitely a man's store. I can spend hours in there. Very friendly staff. Lots of parking. Would recommend it to everyone.
Terrible customer service. Only 2 people working the whole store and one is the cashier. It's prime time for meat birds and they never have feed! Never have layer feed either. You'd think they would see a demand and increase stock, but NO. Hate wasting my time driving all the way there and they're always out of stock!
Very nice stuff to buy and very nice people working there, ready to help you!
This store does a terrible job of inventory control. If the TSC website shows that something is in stock, always call and have the staff go verify it is on the shelf before driving here. I’ve been burned three times coming here only to find out that the website stock on hand does not match what the store actually has. Inaccurate inventory reporting is the manager’s fault, but they made excuses when I asked why it’s a recurring problem at this TSC. Also of note: this particular store is a chronic mess. Many shelves are out of stock or disorganized. They’re not short staffed, so again, it’s just a poorly run store.
Have been in other TSC stores which are more organized aesthetically. Like the store, will shop there again, could clean up their act.
Was looking for either a Milwaukee or Dewalt battery powered grass trimmer. Ended up going with the Dewalt since i already had the batteries from previously purchasing Dewalt drill and impact driver. Very happy with the product and service was great at TSC, as usual. Glad they have remained opened during these difficult times !
Old and dirty.
More staff at the cash and on the floor would be helpful.
It took an hour for my wife to get 8 pickets and 2 rolls of chicken wire. Why? Because the store is extremely disorganized, nothing is put away and the staff are useless. The cashier pages for help multiple times, but nobody would respond. When my wife finally found someone, they had no idea where to look. Finally my wife found it by herself. If your staff have no idea where stuff is, how are customers supposed to find it?
Great sales
Friendly
Had lots of stuff and staff was very nice.
They have good stuff and free popcorn
Friendly staff..had what i needed in stock
Always a treat shopping here
Favorite country store .
Love this place
Great service. Not very organized.
Great store and variety. Good tools
Very interesting fun store to visit. Spent more in there than I planned but was a good thing.
Good hardware store. But like all stores these days. It's only a good deal if it is on sale.
Great store good service
Nice store
Really going down hill fast. I expect it to close before long. There is so much junk stacked in the isles it is difficult to get a cart around for shopping.
Ordered a product online over 2 months ago, original ship by date was 5 days... The covid excuse only works for so long.
Poor stock management. They always seem to be out of everything I need.
Sometimes there are good deals, otherwise they are pricy, also very disorganized. Made an online order on May 2nd and still waiting, over 2 weeks now! and all the items I ordered except one showed in stock in the Cornwall store.. I called the Cornwall store on May 21st to find out where my order was since I have been receiving emails to come get my items and was put on hold for over an hour then finally told they were too busy to help me. I will never buy from this horribly run business ever again! Speak with your dollars by buying elsewhere.
This store has the worst inventory, anything that is on sale is never in stock. Customer service is also very poor.
Lack of stock and expensive
Some good deals to be had. Some quality items as well. Friendly staff.
Great deals !
Did not find what I was looking for
This place is very poorly managed. The manager and employees are mean, and they picked at a young man with a backpack under my watchful eye. He was right, too! They wanted him to leave his bag at the cash but they didn’t even bother me with my purse, which was way bigger than his tiny knapsack. Totally unfair and uncalled for. Just when I thought this store couldn’t get worse. ????
Excellent environment.Awsome service and stock up on what you are looking to purchase.
Could use more staff, some shelves are empty and they can't seem to find items in the warehouse, even though it says inventory at store online.
No service, save your time go somewhere else
Love the contents of the store. Yeah service is poor, but if you know your stuff, they got it and it is reasonably priced. Their sales are really Sales, not just a tease.
I like this store, but if you get a rain check on any items, be prepared to wait a long time! It's been a month for me, and I'm still waiting!
Not impressed with the lack of social distancing measures
Great customer service
Hi prince not always happy with what I buy
This store is filthy and a jumbled mess. The staff wouldn't help you if the had to. Definitely not returning to this location.
Nothing is every priced, or priced properly. A lot of items aren't put out, today when asking about a product 33 were in store not one on the shelf. We were told a manager would come see us to get them, we waited half an hour before approaching the clerk again, turns out they brought one up while she was on break and without telling us, and we needed three so we had to wait again. Not the first time going there and having things missing and under stocked. 2 stars only for the clerk being patient and helpful on trying to help us.
Unlike the Rockland store, they had stock on the items on sale!
Ordered a welding kit and drove 45 minutes to pick it up. Box was broken and the girl that bought it to me said she checked it and everything was ok. Got home after my 45 minute drive and found that it was used, full of grease, gas guages knocking around loose. Bad guages could be dangerous, and the store employe that bought it ro me doesn't seem ro care. I will never shop there again, i will stay in Québec.
Good general farm and country store
Great store
I must start by saying I like TSC, however the Cornwall Store is horrible. Stock is usually questionable, the store is seldom clean, and most of the staff are useless. There are a few with a brain but only a few. I shop mainly online and have it shipped to the Cornwall location but even at that the pick up process can be very tedious.
(Translated) Store in very bad condition (Original) Magasin en très mauvais état
Got a rain check for a heater in November 2013, now last week of February 2014. Called, have to wait till next fall and may not get it. FALSE ADVERTISING! They'll get you in and try to sell you something else.. BAIT AND SWITCH! DON'T BOTHER WITH A RAIN CHECK CAUSE THEY'LL TRY TO SELL YOU SOME OTHER PRODUCT.
I usually find something unique there however some of the staff could be more helpful
Went in for sale item that was in stock, but was told by staff that it wasn't the item right item. The stock ordered for sale had not arrived, although ad clearly states that sale is "limited to in store stock only".
Very helpful staff!
no customer service at all, prices seems to change at the cash - higher, be careful! items in store not organized, we often go to the one in Derby, in Vermont, near Eastern townships.... much much better for everything. Horse fly repellant at the TSC in cornwall, 4lt 40.00 + tx... same bottle in states 20.00, even with exchange rate.... saving money First & Last time
Some good deals
Had help to find a log splitter, I found it before the store employee knew where it was , he was doing his best but not real knowledgeable
Not just a store for farmers, great selection of clothing, tools and feed.
Neat place. Good prices and deals
Quick transaction. No hassle. Ordered online and arrived on time as advertised. Furthermore, when I picked up the item, it had just gone on special, I was credited the difference without asking. Very honest.
Not much stock!?
Inventory is completely off, and staff is very unhelpful and lack knowledge of their products
Rain checks not worth the hassle.Sales staff can not locate sales item first day of sales.
Customer service rep can barely understand English.
(Translated) Very good service. We found what we wanted. Thank you (Original) Très bon service. Nous avons trouvé ce que nous voulions. Merci
Had the best customer experience ever!!! Thanks to Manager Cathy who was attentive knowledgeable, friendly and very professional. Also over heard her asking team team members to assist in helping us check out. She was awesome and I would work for her any time. A true ambassador for TSC!!! Thanks Cathy
Not a fan of any of these stores I have been to many of them. My experiences are the following. 1 always messy 2 hard to find pricing 3 hard to find help when needed 4 hard to find items from the flyer. And dont get me started on the internet site. I ordered a tractor 2 years ago and it took 3 months for me to get my money back as they never delivered the tractor. I think the new name is good as I am usually peeved off when I go in there.
Always so nice and helpful.
Highly unprofessional. Do not shop here.
(Translated) Staff do not force themselves to speak French (Original) Le personnel se force pas à parler français
Recently on a Sunday TSC had a sale on snow fence.I went to the store to buy some. There was nothing on display of the snow fence anywhere outside the store or inside. I found two different styles of it in the warehouse. I had to back to customer service to find out which style was on sale. Myself and an employee walked back to the warehouse and with his scanner showed which style was on sale. Since I only saw two rolls there I asked them if they could order me some more. The employee checked with the stores in Brockville and in Kemptville. He said he might be able to have them to his store. He said he would need to get approval from his manager to do that. He said he will call me the next day - Monday. He did not phone me. The next Saturday I phoned this store and asked if my order had arrived. A lady told me that the manager was unloading a truck at the time and will call me later. The manager never called. This store is the worst for service that I have ever had.
Great customer service and the store seems more organized than before. No wait in line to get in the store but a little line to cash out.
They never carry any sale items, called to make sure they had a tool on sale, they said yes so when I showed up 45 minutes later(thats how far I live from there) they could not find the tools I got put aside for me. Sometime when I'm in the area I will stop to see if they carry any sale items, never seen one yet and I've done this about 20 times in the last 3 years.
Never have sale items in the store that are in the flyer
Store needs to cleaned up and organized! Get your act together people!
Hard to find prices for items.
Low inventory, but great service good farm products.
A farm store with a little bit of everything
Fun country
This store is VERY BAD ......needs new management and staff. It also needs to carty more inventory...
Always has something new for me Love It!
Does show sale price and very disorganized store very messy
I buy majority of my items online (amazon) and this store is one of the main reasons. Terrible customer service. Appears to be very high staff turnover. As others have mentioned, flyer "deals" appear to be bait and switch tactics, as they are out of stock within 24 hours. A mess of a store, not including the "yard sale" type of set up they appear to be going for indoors. One store I shop at frequently over online is Home Depot - they could learn some Hong from them on every level. Even if you compare TSC in Massena (realize different ownership, though they cater to same clientel) they are miles apart.
I just don't understand their merchandising strategy. It was difficult to find what I was looking for, and when I did, it was not priced.
No stock on sale items and very messy all over the store.
Never have anything available. In the right size.
They never have anything you go there to buy. None of the workers have a clue of what they are doing.
Never have anything in stock and what is in stock is all over the place!
Very good, staff extremely helpful, I'm impressed ????????????????????
I wonder if any one from TSC ever reads these reviews. Just came back from TSC in Cornwall and I can only repeat what others have said. A lot of items have no price shown at all. Among other things I bought a kid's Gardening set shown on sale at $10.95 on a paper with the item's name on it next to to the item on the table. I was charged $14.47; when I went back to customer service to inquire about it, I was told the $10.95 was their cost. Yeah, right. But even if that is true, which store shows their cost as a "Sale Price" - the biggest issue was the extremely rude TSC employee at the customer service desk. This was at pretty much exactly 3:00pm on July 5, 2019. That employee should be fired - but as others have noted - rude employees seem to be the norm there. I was heading home to measure my deck to make sure the gazebo from TSC at $400.- would fit, but with staff like that - forget it. I'm spending my dollars elsewhere.
Out of stock on 3 of 5 items I went for
I like this store BUT... Their ability to handle online orders is poor. Ordered fencing that they supposedly had in stock locally, got a call to come and pick up the order - could not find it. Tried to contact the call center several times no reply. Finally notified this week it is in - closing in to 2 months later. Complete chaos in my view and this is in contrast to other stores where they keep you in the loop and have inventory
Great prices wide variety of products
Should close the place very rude staff
Two of the employees were very helpful and friendly however the third was rude and ignorant.
staff is great, went in for their special, dog collar with remote for barking, not shock, they gave me a rain check and by the end of the next week they called me to say it was in. I go there for our cracked corn and the guys always carry it out for me and load into my vehicle.
Expensif and no service there's i will note retpurne there
Friendly service and staff
No prices on items, store very messy and disorganized
Best country an more store in Cornwall Ontario
(Translated) Several empty shelves (Original) Plusieurs tablettes vides
Most stuff is over priced employees don't know where anything is or if they even have it
Can't get my husband out of this place. Great value and service.
Lots of farm dtuff
I was looking for your opening hours on your site ? I called at 6:30 a.m. expecting an answering machine with the information, but it kept on ringing. I live 30 mins.from your store,and it would be convenient for me,and others to know your hours before leaving,especially before work.
Store is a shambles and poorly stocked and staff act like zombies waiting to punch out.
never have enough staff to answer the phones. can't believe this store continues to stay open
Very friendly staff that does there best to help you get what you are looking for.
No help
Bad service each time... store not clean...no speack french
Great store with friendly employees. Lots of unexpected gift items at good prices.
Lady at cash was very helpful and pleasant. The employee at the back getting the feed and seed obviously didn't want to be working
The cornwall store service is slow and restocking and organizing could greatly improve.
Was ok young kids working not helpful no stock but did get what I needed needs improvment
Very unorganized , stuff all over the place , can't find help , most of the stuff no price
I have had a very good experience with the store & looking forward to the pickup......
Love this store!
Mom
the inventory is poor as is the customer service
Very similar to the coop store and a bit like princess auto I find. Prices were reasonable I found and the shelves were full.
Good sales, go early as things disappear quick.
Great prices on sockets this week
Good service alwways.
Didnt have many sizes of item on sale
Like the store, needs to be better organized, employees need more or better training.