Ill leave this here in hopes it will go where it needs to.
I was at Independent 2 days ago and the blonde woman "manning the door", (because she was nowhere to be found), was anything but respectful toward me.
What happened: Upon my arrival there was no employee around. I even scanned the area because I shop enough to expect employees at doors these days. I also expect sanitizing stations. This being said, and the fact that I am respectful to both myself and others, AND the fact that I can read the signs right in front of me, we had all our bases covered! I sanitized my hands without her help.
In fact, this time I stood there quite a bit longer than necessary! This time I tried to determine the difference between the two homemade looking sanitizers, one being pink and the other one clear. I actually took the time to read both labels, and then finally chose and I moved along. Another shopper comes in, and finally your employee comes around and yells rudely at my back while I'm in the veggies, (and in front of this other shopper) that I have to sanitize my hands before shopping...as if she watched me barge in and walk right around it with her own eyes?!. I'm absolutely humiliated and shocked at this point. I told her I already had, and her disbelief in that was made extremely obvious in both her verbal and non verbal response. I wound up offering to resanitize in front of her to make her feel better.
Now I know times are weird and stressful, and that businesses feel pressure to meet standards. But I'm expected to be, and naturally am respectful in spite of it all. As an employee I expect her to hold up her end of that bargain and maintain a level of respect too. I'm not sure her history, but she may need to be either retrained or refreshed on how to appropriately handle talking to a customer, as well as how to properly man a station so she won't accuse and embarrass people in the future. Unfortunately I'll be going out of my way not to shop here again.