Reviews of The Home Depot (Fruit Store)

Czie il Italian Lover of food & Adventures

Staff are always friendly and knowledgeable.

Spike Valentine

(Translated) Lots of stock (inventory) .... But expensive ... (Original) Beaucoup de stock (inventaire) .... Mais cherrant un peu...

Ken Mullins

Top of the hat to Marvin at the Home Depot in Campbell River. He gave us good ideas and helped us with our dishwasher hose replacement and repair. Thanks, Ken & Marilyn

Average Joe

(Translated) The reception of young people who ignore and then despise the customer is detrimental to the appreciation of the store. (Original) L'accueil des jeunes qui ignorent puis méprisent le client nuisent a l'appréciation du magasin.

Simon Houle

Excellent! Clean well staffed.

Clément Fortier

(Translated) Very good service...answered by an experienced person (Original) Très bon service... répondu par une personne d'expérience

Carmie Dixon

It was the best visit ever. 1st off a customer offered to help us reach an item on the shelf. 2nd the cashier was so polite and sincere. He was awesome. …

Yann Paradis

(Translated) Excellent customer service (Original) Exellent service client

Ginette Caron

(Translated) Very good service, and courteous, efficient for a return, Thank you and Good Health. Do you have specials for painting Currently ... with usual coupons ... (Original) Service très bien, et courtois, efficace pour un retour , Merci et Bonne Santé. Avez-vous des spéciaux pour la peinture Présentement...avec des coupons d'habitude...

Gilles Janvier

(Translated) large selection of courteous and very friendly employees (Original) grand choix employés courtois et tres sympathique

Clément Hébert

(Translated) Many choices of building materials and also decoration. The painting department is very complete and there are products here that are not found elsewhere. (Original) Beaucoup de choix de materiaux de construction et aussi de décoration. Le département de peinture est très complet et on trouve des produits ici qu'on ne trouve pas ailleurs.

Mario Bernier

(Translated) We find a lot of things but you have to know what you are looking for. Ideally find it on the Internet to know in which row because the service is non-existent (Original) On trouve beaucoup de chose mais faut savoir ce qu'on cherche. Idéalement le trouver sur Internet pour savoir dans quel rangé parce que le service est inexistant

Joshua Peitz

Love this place

Gaston Lechasseur

(Translated) Very well (Original) Très bien

Colton Smith

Had great service when I went in a couple weeks ago. Had to get a key cut but they had that station closed down because I came after work in the evening. They were happy to open it up, set up the machine and cut the key all while being friendly!

Serge Lambert

(Translated) I went there for the garden center ..... beautiful choice of plants. Lots of choice also in concrete pavers. I found what I was looking for and even more because with the products in the garden center I developed my idea for a water basin. It will be more beautiful for less expense. To have ..... (Original) J'y suis allé pour le centre jardin.....beaux choix de plantes. Beaucoup de choix aussi dans les pavés de béton. J'ai trouvé ce que je cherchais et même plus car avec les produits en centre jardin j'ai développé mon idée pour un bassin d'eau. Ce sera plus beau pour moins de frais. À voir .....

J. David Cox

Rude staff, inept practices and always short on inventory, this store survives only because it is part of a chain.

Nehemiah

I get lost in there often. Nice staff always find me and send me too the right isle.

Colleen Lacharity

Waited for 45 minutes in the store to enquire about some sliding closet doors on sale..left.decided these would in fact work after measuring the space, so called the store back after 7 minutes of voice ads the same woman answeres and i gave her the name of the doors and the bar code. I wanted to pay for them using my HD card. She explained she'd call me right back when she finishes with the current customer. 2 1/2 hours later I call again..this time a young man says ..yes o have the information. I have to run and get them and I'll call you right back.. I wait a further 1 1/2 hours again and call back only to find the store is now closed. Really?? Terrible service..

Kat E

Clean store and helpful staff.

Philip Lye

Friendly staff, had most things I need to work on my house.

Chris Armstrong (Chris Armstrong)

Stsndard depot with a good food truck outside

Curtis Renshaw

Home Depot has arguably the best staff of any of our local home improvement stores. The best laid out store and the best prices. No need to shop anywhere else.

Chris Lewis

Had all our needs at the price we were budgeting...

Dragon d'acier

(Translated) Good service and always available employees. Thank you (Original) Bon service et toujours des employés disponibles. Merci

Marco Roberge

(Translated) I like to buy from home but the supposed specialist in electricity and the staff of the floor are absent or arrogant especially the electricity. (Original) J'aime bien acheter chez home mais les supposé spécialiste de l'électricité et les personnel du plancher sont absents ou arrogant surtout l'électricité .

Adriana Gutierrez

Terrible place, workers are unhelpful and lazy, pretending to be busy so they wont help you. Everytime i go there i have a terrible experience,never again.

Éric Moreau

Exelent Service

Robert Bureau

(Translated) What we do not find elsewhere. (Original) Ce que l'on retrouve pas ailleurs.

Shirley Antonelli

My favorite home depot to shop at. Always friendly service as well as knowledgeable

Jacques Grenier

(Translated) It is my favorite place for my maintenance and odd jobs around the house. (Original) C'est mon endroit préféré pour mes besoins de maintenance et de petits travaux dans la maison.

Chelsea Kirkham

Had a negative experience once, and there was zero hesitation to make it right! My husband and I are in this Home Depot so much, that most staff recognize us (and some can even recall our current project at the time). This Home Depot is by …

François Cloutier

(Translated) Many choices of products. (Original) Beaucoup de choix de produits.

Murrz Goldn

Good for building supplies. We will never hire their contractor service again.

Megan S

Everything you could possibly need for home renovations.

Theisen Denis

(Translated) I challenge you to find a person on the floor in less than 30 minutes and if you have the chance! (Original) Je vous met au defi de trouver une personne sur le plancher en moins de 30 mn et ça si vous avez la chance !!!

Mona Gallant

One of my most favorite places!

howard thomas

Very poor service and out raggest pricing .on the product I was going to buy

Oliver Perrett

Has most of what the handyman needs.

Jean-Damien CANGELOSI

My favorite store and always amazing service from the staff.

Chris Carlin

Don't order online if things go sideways they won't return your call or text.

BiGTruck

(Translated) Avoid online orders and parking lot pickup. It is really not their strength, too long delay, lack of employees etc ... (Original) Évitez les commandes en ligne et le ramassage au stationnement. Ce n’est vraiment pas leur force, délai trop long, manque d’employé etc…

k k

I had posted previously about the garden center and I felt it was decent however I was really disappointed my last couple of times shopping in the regular part and especially the Garden Center . I was looking for bags of River rock that I …

Gary heymann

Just like all other home depot's

Tracy Hamilton

This Home Depot has the worst customer service. None of the associates knew where anything was and sent us on a wild goose chase time after time. They were looking things up on their cell phones and telling us they were out of stock when …

Mrlouies

Great bathroom.

Selby Props

Takes a while to get a staff member but good service

Yannick Richard

(Translated) We always find what they do not have at Canac at Home !! (Original) On trouve toujours ce qu'ils ont pas au Canac chez Home !!

Martin Pageau

(Translated) The counselor completely screwed us up. Zero tips. Interesting products whatever limited choi but I bought something else elsewhere. (Original) Le conseiller s'est complètement foutu de nous. Zéro conseils. Produits intéressants quoi que choi limité mais j'ai acheté autre chose ailleurs.

Mikey's World

Excellent service as usual! The store manager is awesome

Travesty Bertrand

Awesome service and wonderful staff!

Mathieu Decaix

(Translated) Always a great service (Original) Toujours un super service

Stéphan Lapointe

(Translated) Very happy with the sercice and my purchases (Original) Tres content du sercice et de mes achats????

Martin Thériault

(Translated) A little more expensive than at Canac but the products are superior. I like the products in this store because they are different from other similar stores. I bought almost everything in this store to build my house. (Original) Un peut plus cher que chez Canac mais les produit sont supérieur. J’aime bien les produits dans se magasin car il sont différent des autres magasin semblable. J’ai presque tout acheter dans se magasin pour bâtir ma maison.

Denis P

(Translated) Good choice of courteous products and services (Original) Bon choix de produits et services courtois

Marie Routhier

(Translated) I like! Good service and good prices (Original) Jaime bien! Bon service et bons prix

Eugene Agyemang

Good customer service

Olivier Lange

(Translated) Price, quality, services, products ... Satisfied customer (Original) Prix, qualité, services, produits... Client satisfait

Scott Fleming

Standard home Depot selection. Great staff and selection. Got me going on my project!

David Strang

Huge selection and they carry pretty well everything your lawn may require

France Rocheleau

(Translated) Very good service. Advice obtained in the renovation sector for bathroom. (Original) Très bon service. Conseils obtenus dans le secteur rénovation pour salle de bain.

Jean-François Oregel

(Translated) Great advice thank you very much (Original) Super conseil merci beaucoup

Claude Larochelle

(Translated) I love going to this store, there is a lot of stock! (Original) J'adore aller dans ce magasin.il.y a beaucoup de stock!

Bernard Babin

(Translated) Very large, lots of choice and great service. (Original) Très grand, beaucoup de choix et un excellent service.

North Q

Have had good experiences at this location. The staff are fairly friendly and eager to help in most cases. I buy everything I need for home renos here.

Styvens “ДֆֆֆԷվ” Asselin

(Translated) The only "rental center" open on Sunday morning ... according to google;). I had already rented my machine elsewhere, but 12 "x18" yen sandpaper is just available in rental centers ... ???? (Original) Le seul"centre de location" ouvert le dimanche matin... selon google;). Javais deja loué ma machine ailleur, mais du papier sablé 12"x18"yen a juste dans les centre de location...????

alexandre dufour

(Translated) Good nothing like store! You order online when it's in stock but eventually reminds you to say there's nothing in stock ... order cancel. Not even able to get it from another store. Super poor customer service. I never saw that. (Original) Bon rien comme magasin! Tu commandes en ligne lorsqu’il en a en inventaire mais finalement te rappelle pour dire qu’il n’a rien en inventaire… commande annuler. Même pas capable d’en faire venir d’un autre magasin.. Service au client ultra médiocre. J’ai jamais vu ça.

John

I came for the free orange aprons and stayed for the LLLLLOCKDOWN!!! WOOOO!!!

Michael Holloway

Campbell river location , where do I start the staff are never to be found on floor , acknowledgeable on many things

jules simard

(Translated) Very good. Nice welcome (Original) Tres bien. Belle accueil

Alexandre V

(Translated) That's good, I was surprised at the good customer service rendered at the checkout. (Original) C'est bien, j'ai été surpris du bon service à la clientèle rendu la caisse.

Garry Griffin

Lots of the common stuff, very little specialty stuff

Rob/Kat

It's the Home Depot, whats not to like!

Michael Gagnon

(Translated) It is important to focus on local hardware stores. Thus, Canac and Morin are to be favored. That said, I have to admit that this hardware store offers some good choices and quality tool brands (Ariens and Milwaukee to name a few). (Original) Il importe de privilégier les quincailleries locales. Ainsi, Canac et Morin sont à privilégier. Ceci dit, je dois admettre que cette quincaillerie offre de bons choix et des marques d'outils de qualité (Ariens et Milwaukee pour ne nommer que celles là).

Paul Enns

As usual Campbell River inventory is laid out different than other home depots I visited regularly on the mainland. You have to search out the good workers who know their field of expertise, I.e. plumbing, flooring, electrical. Home depot employees have a reputation for pointing to where stuff is located. It's just like Walmart with their door greeters. They like to point too

Kim Brake

Fav place in the world for all my accessories and building supplies

andrea padovani

friendly staff, good choices, prices ok but not best

Tracey Alvarez

I was assisted by 3 different store associates during my visit to Home Depot. All three were incredibly helpful and happy to show me the products that I was looking for. The service was fantastic! Probably the best I've ever had any Home Depot location. Thank you!

Lucie Leclerc

(Translated) Excellent customer service. Lots of products at good prices. (Original) Excellent service à la clientèle. Beaucoup de produits à bon prix.

Marie-Josée Bessette

Good job Gord "Lord of the strings" ????

Howard Thomas

Always find good stuff even when they don't have what I was looking for.

Martin Messier

(Translated) Excellent quality of wood! Competitive prices. (Original) Excellente qualité de bois ! Prix compétitifs.

Nathalie Cantin

(Translated) 5-star customer service from Hélène. Motivated to help me with a problem! Thank you (Original) Service à la clientèle de Hélène 5 étoiles. Motivé à m'aider pour un problème ! Merci

Dennis Bailey

(Translated) It is an excellent home deposit. Very accessible. No traffic for those on the north shore. (Original) C'est un excellent home dépôt. Très accessible. Pas de traffic pour ceux de la rive nord.

Patrick Lévesque

(Translated) Great place, on the other hand the manpower is lacking and this affects the service. But each of the employees for the great majority are excellent and very courteous. (Original) Super endroit, par contre la main d'œuvre manque et celà affecte le service. Mais chacun des employés pour la grande majorité sont excellents et très courtois.

Sportrac Soul

Good service from Lady in outdoors department. Only issue was looking for a product and said 9 at store but took 3 days to find

Georges Lupien

(Translated) Very good choice of hardware, etc. (Original) Très bon choix de quincaillerie, etc.

Miranda Gauthier

Amazing garden centre

David Ravanbakhsh

Very helpful staff, especially in the lumber department.

Carole Sirois

(Translated) No clerk available! Own store (Original) Pas de commis de disponible! Magasin propre

Mr. Peter Molloy

(Translated) My painting at a super low price. (Original) Ma peinture à un Super bas prix.

Louis Julien

(Translated) There best hardware store. (Original) Là meilleure quincaillerie.

Daniel Lacroix

(Translated) We find everything! Friendly staff! (Original) On trouve de tout! Personnel sympathique!

Foreverblue

I was surprised with how much they pack into this little location.

Ellen Latta

OK not happy with home depot right now. Ordered a hot tub from their on line service and they don't deliver to the island. Reason. The truck is to big to go on the ferry. Thanks a lot great customer service.

Simon Forgues

(Translated) Access to the store is easy and there is ample parking from both boulevards. There is a good selection of products in this store and the sections are well defined. It is therefore rather easy to navigate. Staff are ready to serve and answer questions; we quickly found answers to our questions. Good shopping experience overall. True to the Home Depot banner. (Original) L'accès au magasin se fait facilement et le stationnement est vaste depuis les deux boulevards. On trouve une belle sélection de produits dans ce magasin et les sections sont bien définies. C'est donc plutôt facile de s'y retrouver. Le personnel est prêt à servir et répondre aux questions; on a trouvé rapidement réponse à nos questions. Bonne expérience de magasinage dans l'ensemble. Fidèle à la bannière Home Dépôt.

Alexandre Laliberté

(Translated) Okay ... I would appreciate more service just to find things. (Original) Correct... J'apprécierais plus de service juste pour trouver des choses.

Alain Lalancette

(Translated) Everything is expensive compared to rona and canac (Original) Toute est dispendieux comparé à rona et canac

David Nathan

Horrible custermor service. Absolute disgrace.

Brian Smigielski

Always helpful. A great place to make your wallet lighter. :)

Andre Turcotte

(Translated) Good service, nice store Everything for our projects! (Original) Bon service, beau magasin Tout pour nos projets!

Sylvie Lonergan

(Translated) Great choice and good service (Original) Grand choix et bon service

Tyson Lambert

They have lots of stuff. I had to return a furnace filter that didn't fit, open package and they were really good about that. Staff is very helpful around the store

Peggy Henwood

Purchased a dishwasher and waited 2 weeks for delivery. It arrived at our home damaged. Phoned the store and was told we had to call a 1-800 number to re-order. It's a long story but all in all not very helpful people and long waits to speak to someone.

Bruno Robitaille

(Translated) Do not buy appliances here. Very bad after-sales service. The customer service person was in a bad mood and at the rude limit. (Original) N'achetez pas d'électroménagers à cet endroit. Très mauvais service d'après-vente. La personne du "service" à la clientèle était de mauvaise humeur et à la limite impolie.

Emilie Fortin-Paradis

(Translated) Customer service is poor (Original) Le service à la clientèle laisse à désirer

Hunter Four

Fantastic staff .Love shopping there

Gaetan Arsenault

(Translated) Something for everyone at a good price. (Original) De tout pour tous à bon prix.

Derek Firth

They don't sell homes here. False advertising.

Doug L

Great deal on 2 separate appliance purchases. Have found the staff to be friendly and helpful. I have had staff tell me where to find an item, but most times they will walk me to the product. I have been asked in more than 1 occasion if I needed help loading.

Joe Isaac

Not my favourite location. Home Depot also makes it difficult to order online when trying g to avoid said location. Luckily there are plenty of replacements to choose from.

Michael Morton

Found what I needed ????

Rocco Bellosta

Good as usual.

Martin Boucher

(Translated) Many choices, good service (Original) Beaucoup de choix, bon service

James Traynor

Big selection for all your home jobs.

André Villeneuve

(Translated) Thanks to Pierre Au Seasonal employees super dynamic efficient he knows his products super nice thanks for our purchase of snowblower I recommend to all thanks again (Original) Merci à Pierre Au saisonnier employés super dynamique efficace il connaît ses produits super gentil merci pour notre achat de souffleuse Je recommande à tous merci encore

Misko Valent

Great service and staff.

Yves Poirier

(Translated) Lots of help when looking for it. The employees are courteous and outgoing. (Original) Beaucoup d'aide lorsqu'on en cherche. Les employés sont courtois et avenants.

Patrick Dufficy

(Translated) I often find everything I am looking for there and the staff are very helpful. (Original) J'y trouve souvent tout ce que je recherche et le personnel est très aidant.

Nicola Edwards

I wouldn't normally post a review for a hardware store, but I was in the Campbell River store today and I have to comment on the service - it was amazing! All the staff we encountered were super friendly, engaging and made it a really great shopping experience.

Black Fox

Great customer service.... Currently 180 day return policy... Online ordering can be shipped to store for free.

Canuck896

Our experiences at this store very from decent too shady they will occasionally follow you around the store too making you feel incredibly uncomfortable for even being there. Even after making numerous purchases the least they could do is …

Sylvie Beaudin

(Translated) Service is slow a bit but quality and price good (Original) Service est lent un peut mais qualité et prix bon

tikitamara

Took a sec for the guy at the tool rental desk in CR to notice me, but he was quick and efficient and friendly after that!

normand lequy

(Translated) Pickup in the car is just big nonsense (Original) Ramassage a l'auto c'est tout simplement du gros n'importe quoi

Gary “Thinkgary” Schell

All well and good

Russell James

Bought a new toilet for the master bath. Good deal on a good product. What more do you want or need.

Richard Ziola

Great selection and pricing. Will meet and beat by 10 percent, matching product from other retailers. Watch for yellow tags as they mean vastly discounted merchandise. Great Custer service the majority of the time and knowledgeable staff.

Marc Lavoie

(Translated) Always a good choice of product available. :-) (Original) Toujours un beau choix de produit de disponible.:-)

Mud Whore

Just another box store that honestly isn't that cheap

Lynne Fedorick (CPDT-KA)

Great store

Denis

(Translated) Unfortunately, for the first time at this store, the attendant was unable to tell me if the merchandise I was looking for was available. I had to do the research and finally find it. (Original) Malheureusement, pour une première fois à ce magasin,le préposé n'a pas été en mesure de m'indiquer si la marchandise que je cherchais était disponible. J'ai dû faire les recherches et finalement la trouver.

Dany Lavoie

(Translated) Beautiful place for handyman (Mr style Everyone). Expert advisers. (Original) Bel endroit pour bricoleur ( style M.Tout le monde) . Conseillers connaisseurs .

Carolle-Anne Bissonnette

(Translated) The service was not always on top, I waited a long time to finally have no answer, however when we have service, it's good service! (Original) Le service était pas toujours au top, j'ai attendu longtemps pour finalement n'avoir aucune réponse, toutefois quand on a du service, c'est du bon service !

Maxime Bégin

(Translated) I want to work (Original) Je veux travailler

Rick zz top charron

Great place for everything garden store good supplies

Gary Smith

90 minutes from home but the closest Home Depot in my area. Only go there a few times a year.

Real Couture

(Translated) Very good service in your electrical department. (Original) Très bon service dans votre département électrique.

Martin “Spike” Bergeron

(Translated) You will find what you are looking for. You'll find what you seek. (Original) Vous trouverez ce que vous cherchez. You'll find what you seek.

Marielle Béland

(Translated) Smiling and very helpful staff (Original) Personnel souriant et très serviable

Lucy Fer

Don't be fooled, they do not have homes here. They did steal a whole bunch if partial kitchens though which was odd. The toilets in the aisle definitely do not flush so I guess the plumber didn't do something right. They also do not have samples like Costco so all in all it's not a good place to buy bulk chicken eggs.

Michael Lizotte Pineault

(Translated) great wood, great service, great place. Lots of stock and good prices, sometimes a little expensive though. Best place to buy quality wood !! (Original) super bois, super service, super place. Beaucoup de stock et de bons prix, parfois un peu cher par contre. Meilleur place pour acheter du bois de qualité!!

Austin Donaldson

Always good deals kind people and all around nice place

Line Roy

(Translated) Before there was gnarled pine plank. 10 feet now there is only 8 and 6 feet it's a shame (Original) Avant il y avait de la planche de pins noueux de. 10 pieds maintenant il n'y a que du 8 et 6 pieds c'est dommage

Tanzi Jones

I had a problem with an online order, and even though it wasn't anything to do with them, the Home Depot in Campbell River helped me solve it. I can't say enough about how impressed I was with their customer service. Thank you!!

Noreena Falta

Good price on paint.

yvanleprof

(Translated) Large selection of materials and plumbing parts. (Original) Grand choix de matériaux et de pièces de plomberie.

Robert Blanchet

(Translated) Department store so you feel abandoned. (Original) Grand magasin donc on se sent abandonné.

Dave Létourneau

(Translated) Excellent service in general and very wide variety of products. In return, the prices are still on average higher. (Original) Excellent service en général et très grande variété de produits. En contrepartie, les prix sont tout de même en moyenne plus élevés.

Jean Turmel

(Translated) I found everything I wanted and there were very interesting specials. An employee quickly responded and took us to where the items I wanted were. (Original) J'ai trouvé tout ce que je voulais et il y avait des spéciaux très intéressants. Un employé nous a rapidement répondu et emmené à l'endroit où était les articles que je voulais.

randy louie

Well the place has everything I need for future projects ????

jean-yves Couture

(Translated) Well organized and clean stores (Original) Magasins bien organisé et propre

Panda

Best place to get a lot of things even during these lock downs.

Samantha Wilson

I love going in to home depot, always bring my dog, and he always get lots of pets from everyone. Good selection and prices.

Ernie Smith

Excellent service

Patrick Garant

(Translated) Employees are courteous and offer excellent advice (Original) Les employés sont courtois et offres d'excellents conseils

James Meihe

Sometimes early morning or late night it can be challenging to find help but during the day it tends to be great. Richard from electrical is especially knowledge and helpful.

jimmy baulne

(Translated) Its been great, they refunded my air conditioner and I bought another one (Original) Sa la super bien été ils mon rembourser mon climatisateur et j'en si acheter un autre

Slam Urai

Worst customer service in a Home Depot I have ever seen ! I was one of 3 customers in the entire place and couldn't get anyone to help me even though I found 6 different employees , who all thought chatting was more important than selling something to a customer. I don't usually give negative reviews but this was riduculous.

Rob Priestley - Red Jacket Rob

Very help full staff. Great service today. It usually is too.

Yvon Simard

(Translated) Competitive prices good courteous personal choice (Original) Prix compétitifs bon choix personnel courtois

Anthony PICQ

(Translated) Very good store, we generally find our happiness and in the event that we do not find the employees help us (with a big smile ????) (Original) Très bon magasin, on trouve notre bonheur généralement et dans le cas où on ne trouve les employés nous aide ( avec un grand sourire ????)

Lee Y

Great service.

Sebastien c.l

(Translated) Department always full good service. (Original) Rayon toujours plein bon service.

Francois Bouffard

(Translated) Everything one needs for emergencies adapts well and successfully provides service despite the madness of the pandemic (Original) Tout ce qu'on a de besoin pour les urgences s'adapte bien et réussi à offrir du service malgré la folie de la pandémie

Daniel Kendrick

90% of our dealings with Home Depot have been great. They have a wonderful staff and we enjoy shopping for our hardware needs here. However, recently our dishwasher broke. Luckily, it's on warranty. However, the warranty company has been …

C Duk

Staff is very helpful here!

France L'Heureux

(Translated) Very good and always a very good service. I was already used to going there when I was in Vancouver and I also had a very good service. (Original) Très bien et toujours un très bon service. J'étais déjà habitué d'y aller quand j'étais à Vancouver et j'avais aussi un très bon service.

Stuart Clark

I have tried to post a product review on their website for a $1800 purchase but moderators keep rejecting my review because it mentions shipping. The entire dissatisfaction with the product relates to shipping so I will post the review here. If you want something off the shelf, Home Depot is ok but for anything custom order or that needs to be shipped to you, I suggest you run. And don't trust their product reviews as they moderate everything including customer service complaints. Here is what I tried to post: I placed an order for this 9-piece set November 2018. FIRST SHIPPMENT: The order arrived packaged and strapped to a crate. The packaging was intact and did not look damaged. After opening it, it was realized that both of the large locker units had crush related damage to the base and there was also damage to the doors and hinges. Inside each of the lockers, they also pack one base unit and one upper unit. Both pieces in each of the 2 lockers was also damaged from the impact. Out of the 9-piece set, I received a total of 6 damaged pieces. I contacted NewAge directly and new cabinets were ordered and shipped within a couple of days. SECOND SHIPPMENT: The 6 replacement pieces arrived as before; packaged in the same manner and absent of visual damage. After unpacking, it was realized that one of the lockers had the same type of damage and the base unit packed inside was again also damaged. I once again contacted NewAge to order replacement items. THIRD SHIPMENT: Two new items arrive and this time one out of 2 pieces is damaged. FORTH SHIPMENT: Fourth time is a charm as they manage to get the last piece to me unscathed. This entire process took from November to end of January. To add to the frustrating process, each order shipped on a wood pallet and I had to take apart and dispose of each one. In addition, they do not want any of the damaged items back. Although I was able to salvage a couple of doors and drawers, the rest have to go to a metal recycler. We don’t have free pick up here or drop off locations and the nearest location is a 40km, 40 minute return trip. Since I only have an SUV, it requires 3 trips and the light weight metal is worth very little; certainly not enough to pay for the trips. Although I ordered a 9-piece set, in the end I actually took delivery of 17 pieces; 8 of which were damaged. This company obviously has unresolved issues with shipping and poor packaging. Although the cabinets are very stable once secured properly to a wall and adjacent units, on a shipping pallet they lack structural stability. The cabinets should be shipped with large, shock absorbing Styrofoam bases and tops much like a major appliance would arrive. The entire process was time consuming, inconvenient and extremely wasteful with so much product going straight to recycling.

Rolland Gratton

(Translated) Very good service ... I was loading 66 lbs rock bags. in my truck and a clerk arrived and offered to load them into my truck .... what a good service you can't see through all the banners ... (Original) Très bon service... j'étais à charger des sacs de roches de 66 lbs. dans mon camion et un commis est arrivé et ma offert de les charger dans mon camion ....quel bon service on voit pas ça a travers toute les bannières...

Fr Cantin

(Translated) What to say about a hardware store I always find what I'm looking for and have discovered that he rents not just tools but also truck and trailer (Original) Quoi dire d une quicaillerie Je trouve toujours ce que je cherche et j ai découvert qu'il loue pas juste des outils mais aussi camion et remorque

Roy Richards

I got what I needed.

Elsia Lavigne

(Translated) I was amazed at the choice of perennials and the expert advice we received! We loved this store for the prices, now we love it for the horticultural advice! (Original) J'ai été étonnée du choix de plantes vivaces et des conseils d'experts que nous avons reçu! On aimait ce magasin pour les prix, maintenant on l'aime pour les conseils horticoles!

Nathalie Talbot

(Translated) The products I was looking for were too expensive (Original) Les produits que je cherchait étaient trop chère

Nathan B.

Staff was incredibly helpful and went above and beyond!

Sandra Picard

(Translated) Very good service, friendly employees (Original) Très bon service, employés sympathiques

Byron E

More tools, YAY!

Sarh VGee

(Translated) Good service. We needed to cut our 2x6 board and the clerk was very nice. (Original) Bon service. Nous avons eu besoin de faire couper notre planche de 2x6 et le commis était très gentil.

David Cliffe

The wife doesn't like it when I go here by myself because I buy too much stuff ☺️ They have a little bit of everything that you need for your home ????. Garden supplies and services. Staff are great and friendly, Covid rules in affect. So if you feel like building something... This is the place to go.

uh. desi

Amazing fridges everything is amazing

Louis-Frédérick Gagnon

(Translated) Ryobi Ryobi Ryobi Milwaukee Milwaukee C pomal that roughly (Original) Ryobi Ryobi Ryobi Milwaukee Milwaukee C pomal ça en gros

Jade Berg

It's a store. It sells things...

Spacie Stacie

Positive place ..

Lyne L

(Translated) Any project! No problem they have everything !! (Original) N'importe lequel projet! Pas de problème ils ont tout!!

Dawn Seeley - Ross

Very helpful with loading heavy purchase into my truck.

Robin Cyr

Great people quality service

Dave Latimer

Service was great and funny

Doug Black

Good knowledgeable staff and products and a fantastic cashier.

W Jakeway

All was good as usual !!!

Guillaume Duplain

(Translated) The only reason I go to The Home Depot is when they have an item that is not in stock at Canac. Always 50% more expensive. The only positive point is that we can choose our wood. (Original) La seule raison que je vais au Home Depot c'est lorsqu'il ont un item qui n'est pas en stock chez Canac. Toujours 50% plus cher.. Le seul point positif c'est qu'on peut choisir notre bois.

Diane Leblanc Boudreau

(Translated) Possibly service and a lot of choice in flowers Thank you (Original) Éventuellement service et bcp de choix en fleurs Merci

Dalyn Christian

Have you heard of those restaurants in the city, that you intentionally go to for bad service? And it’s funny? This is where you go for bad customer service in the retail world. The only difference is, it’s not funny. Make the drive to courtenay if you really have to buy something from Home Depot. I promise your patience are worth the drive.

Daniel

(Translated) My favorite hardware store !! Wide choice and friendly staff (Original) Ma quincaillerie préférée !! Vaste choix et personnel sympathique

Francois Lachance

(Translated) Very good customer service but avoid the SMS pickup service, going to reception is faster (Original) Très bon service à la clientèle mais éviter le service de ramassage par SMS, aller à la réception c'est plus vite

Bruno Archer

(Translated) Positioning, quality service, good atmosphere and comparable prices. It's my choice. (Original) Positionnement, service de qualité, bonne ambiance et prix comparables. C'est mon choix.

Charlie Picken

Good staff and wood selection

TheJoySly

(Translated) Bravo to this champion who does not occupy 1 place for the disabled, not 2, not 3 ... But the 4 places. Superb disrespect. The wish him 4 fines. (Original) Bravo à ce champion qui n'occupe pas 1 place pour handicapés, pas 2, pas 3... Mais les 4 places. Superbe manque de respect. Le lui souhaites 4 contraventions.

Dave Fischer

This hope Depot has the best staff out of any hardware store.

Teak Spiller

Friendly helpful staff. They have mostly everything you need. I usually buy stuff I didn't need here too.

Eric Jenkins

(Translated) There is a lot of new material to have a trendy home. (Original) On y trouve beaucoup de nouveau matériau pour avoir un maison très tendance.

Laseta Silk

Satisfied

Douglas Kelly

Rude no service no knowledge

Steve Pelletier

(Translated) True to the banner for the layout of the goods and that's why I like Home Depot; we never look for each other. Variety of products, not the cheapest, but excellent quality most of the time. (Original) Fidèle à la bannière pour la disposition de la marchandise et c'est pour ça que j'aime Home Depot; on ne se cherche jamais. Variété de produits, pas le moins cher, mais excellente qualité la plupart du temps.

Bruno McKie

(Translated) Great products, great price, great service! (Original) Excellent produits, excellent prix, excellent service!

Sharon P

Employees there are amazing. That terrible heat wave was awful and they offered me a patio chair to sit in the store to cool down. Always find what I'm looking for at a good price.

Rob Nielsen

Great friendly and helpful staff

Michael

It was 45 minutes before closing time. Staff was busy getting ready to close. Couldn't get anyone knowledgeable to help answer some questions before I made a purchase.

Mathieu Houde

(Translated) Excellent product selection and good customer service policy. Often sorely lacking in service in the rows. Lack of presence at the doors and windows, more than two hours of waiting to finish disappointed (Original) Excellente sélection de produit et bonne politique de service client. Manque souvent cruellement de service dans les rangées. Manque cruellement de présence au niveau des portes et fenêtres, plus de deux heures d'attentes pour finir déçu

Jason C

It's home depot. Pretty standard

Daniel Hébert

Hd

Shane Moss

It's a home depot, however the staff here seem to stand around talking to each other rather than helping customers. Multiple times when asking to find something the staff would say, "I think isle X" then would go back to conversing with the coworker. Other home depots have much better customer service. Also no one helps with loading. The loading zone is also often filled with vehicles that have parked and are shopping, not loading.

Halls

(Translated) Large quantity of product but not very competitive price (Original) Grande quantité de produit mais prix peu concurrentiel

John Moerike

Home Depot is always top notch. Great, Knowledgable staff

Marga Currie

Everything great, especially the garden center

Jean-Nicolas Gravel

(Translated) My favorite hardware store, spaced rows, nice stock and good prices (Original) Ma quincaillerie préféré, rangées espacées, du beau stock et des bon prix

pamela hyson

Went to get keys cut

Jean Parino

(Translated) A very courteous place, the staff attentive (Original) Un endroit très courtois, le personnel à l'écoute

Rolf Haufler

Get all my building supplies there, and gardening supplies.

Danny Nadeau

(Translated) Home Depot I think it's the big-box hardware store where employees are best trained, we feel they are well-staffed and provide courteous and professional service. I love going to pick my wood in the inside and warm it up easily and charge directly to the door. (Original) Home dépôt je crois que c'est la quincaillerie grande surface où les employés sont le mieux formé, on sent qu'ils sont bien encadrés et offre un service courtois et professionnel. J'adore aller sélectionner mon bois en l'intérieur bien au chaud et charger facilement directement à la porte.

F St-pierre

Nice

noel tremblay

(Translated) VERY GOOD SERVICE I PURCHASED MY HOME APPLIANCES THE SELLER VERY SIMPATIC (Original) TRÈS BON SERVICE J 'AI ACHETÉ MES APPAREILS ÉLECTROMENAGER LA VENDEUSE TRÈS SIMPATIC

Emmelie LeBlanc

Buying appliances is a major pain at this store. The waiting period to get stuff in is just ridiculous. Most customers don't want to wait for 4 weeks for a dishwasher to come in. Very unfortunate as staff is great and very helpful.

Kristina Watson

Good luck getting help unless you go directly to the customer service counter and almost demand it. Gal at the till was a peach.

Jarret Molander

Decent customer service fairly clean store! Most things In stock

Jean Elie

(Translated) I went with a friend that came from Chile, he wanted to buy everything inside. It's tempting. If you want something, go directly to get it otherwise you may spend hours coveting other things (Original) Je suis allé avec un ami que venait du Chili, il voulait tout acheter à l'intérieur. C'est tentant ????????. Si vous voulez quelque chose, allez directement le chercher sinon vous risquez de passer des heures à convoiter autre choses

Jon Buchanan

Good proces and helpful staff

Henryck Fortin

Very clean, easy to walk around and a helpful work team

Linda Reinhart

Very friendly staff, they allow me to bring my dog in which is very nice. Although I've only been there a couple of times, when we walk in they greet her and call her by her name!

Yann Trudel

Does what its supposed to do! We had an amazing service from the guy at the renting, would come again befause of that!

Brian Dickson

As big a store as it is , it doesn't have a great selection .. Looking for a 8" thru-tube for a lamp fixture .. Not there.

luke morgan

Small equipment to rent

Marie-eve St-louis

I found all i needed at low price, staff was very helpfull and easy to find.

Shelly Heinen

Always have what we need, friendly staff, great service ????

Eric Grenon

(Translated) Always impeccable as a business. (Original) Toujours impeccable comme entreprise.

André Martin

(Translated) The materials are good but the service is ordinary (Original) Les matériaux sont bons mais le service est ordinaire

Miguel Perez Tengelmann

(Translated) very good, big and varied (Original) muito bom, grande e variado

Martin Lavoie

Excellent service!

Brian Masterman

Best store there is. Great service

Normand Girard

(Translated) It lacks staff in some departments, I would have 4.5 stars since we can not hold them. The problem is widespread everywhere. (Original) Il manque de personnel dans certains départements, j'aurais mis 4.5 étoiles puisqu'on ne peut leurs en tenir rigueur. Le problème est généralisé partout.

Mike S

75% of the time the customer service and knowledge of staff is great. The other 25% is that select few that really don't give a s#!t and are pretty arrogant and argumentative. Could use a bit of review on product availability as well, …

Denis Lachance

(Translated) Good value for money (Original) Bon rapport qualité prix

Dante Mendoza

The sales clerk Justin really knows what he is selling. He helped me a lot when I bought my water heater.

Lori Gogo

Our local sales people make each sales expeditionary for us.

Julien Guigon

(Translated) Good service, lots of inventory, good price (Original) Bon service, beaucoup d’inventaire bon prix

Mathieu Loiselle

Good variety of products, but might be out of stock. Sometimes hard to find what I'm looking for.

Francyne Filteau

(Translated) Very good service thank you (Original) Très bon service merci

rejean robichaud

(Translated) Very incompetant product is n.d and the clerk did not see the time to make you a price for arctic .she asked 2 times has its gerante before having a price 20 mi. waiting bravo (Original) Tres incompetant un produit est n.d et le commis ne vois pas l heure de te faire un prix pour l artique .elle demande 2 fois a sa gerante avant d avoir un prix 20 mi. Attente bravo

Francois Cote

(Translated) Their inventory problem makes you sweat. Everything is computerized, we should stop blaming everything on COVID. And the prices, it is to be checked. I got tricked, among other things, with roofing membrane at $ 129 / roll. $ 89 at Canac and $ 110 at Rona. When you need 9, it makes you sweat. (Original) Leurs problème d'inventaire fait suer. Tout est informatisé, faudrait arrêter de tout mettre sur le dos de COVID. Et les prix, c'est à vérifier. Je me suis fait avoir,entre autre, avec de la membrane pour toiture à 129$/rouleau. 89$ chez Canac et 110$ chez Rona. Quand y'en a besoin de 9, ça fait suer.

solsyl Sylvain

(Translated) the service at the door and window is rotten, it never comes time in store and it is also long and no longer answered the question c too complicated to come back later or tomorrow. (Original) le service au porte et fenêtre est pourri, il a jamais le temps viens en magasin et c’est aussi long et pas plus répondu au question c trop compliquer reviens plus tard ou demain .

Martin Langlois

(Translated) Good service and invent them are up to date (Original) Bon service et les inventer sont à jour

Nicolas Perron

(Translated) Nice variety, match the price -10% = king (Original) Belle variété, égaler le prix -10% = king

Aaron Mair

Wouldnt service stuff i got there sad experience home hardware gave the service i expected with pleasure not id checks

Robert Renshaw

Very helpful staff , friendly place to shop

Lyne Sanschagrin

(Translated) I like this place have found everything (Original) J'aime bien cette endroit ont trouvé de tout

Rob Sander

Great selection for all your needs

Poulin Jean

(Translated) Really arrogant rental manager (Original) Préposé en chef à la location vraiment arrogant

Sonia Normand

(Translated) Super service from Megan in painting in st-Romuald! (Original) Super service de Megan dans la peinture à st-Romuald!

Jeff Bolduc

I placed an order whitin ours I received an email that I could go pick it up. Staff were friendly and were able to get my order fast.

Jocelyn Côté

(Translated) No customer service. (Original) Pas de service au client.

Andre Fortin

(Translated) Difficult to have service. (Original) Difficile d'avoir du service.

Sharilyn Fritz

Bought a new condo that needs shelving. I go there a lot!

Pascal Durand

(Translated) No congratulations to make at home saint Romuald deposit .. I bought for $ 800 of wood today.The last trip my spouse is going for me. She is 5 feet tall and the wood was high! Whether to believe him or not, an attendant answered him; listen to my dear lady it is not in my tasks to help you .... you must serve yourself. I will go to Canac the next move .... they are on duty ... bravo ???? (Original) Aucune félicitations à faire au home dépôt saint Romuald .. j'ai acheté pour 800$ de bois aujourd'hui.Le dernier voyage ma conjointe est aller pour moi . Elle mesure 5 pied et le bois était haut ! Ben croyer le ou non un préposé lui a répondu ; écouter ma ptite madame ce n'est pas dans mes tâches de vous aider ....vous devez vous servir vous même. Je vais aller chez canac le prochain coup .... eux ils sont de service ... bravo ????

Walter Rea

As soon as they put in self check out my first stop is home hardware

Gerry Johnson

good.place

Michel Leclerc

(Translated) Excellent the kitchen designer Barbara explains well (Original) Excellente la cuisiniste Barbara explique bien

Christal M

Home Depot always has what I am looking for. The staff are always friendly and knowledgeable.

Daniel Méthot

(Translated) Entrepreneur counter closed no more cashier we have to scan our purchases ourselves, which is very disappointing as a customer experience ... (Original) Comptoir entrepreneur fermé plus de caissier on doit nous même scanner nos achats très décevant comme expérience client ...

Ciro agustin Benítez alejandre

excellent service

Doug Chapman

Great service and friendly staff.

yves savard

(Translated) The service on the appliances side was impeccable thank you Ms. pagé cloutier (Original) Le service du côté électroménagers a été impeccable merci Mme pagé cloutier

steve roy

(Translated) Bravo of the advices of Me the Moroccan to the department of the floor covering (Original) Bravo des conseilles de Me le marocain au rayon du couvre-plancher

Lorie MacDonald

I receive help there help me make the wright coice of blinds for my budget

jean francois bulte

(Translated) Always so little service as a customer, we have the impression of disturbing (Original) Toujours aussi peu de service comme client on a l impression de déranger

Pascal Lemaire

(Translated) Courteous and professional staff Very good service (Original) Personnel courtois et professionnel Très bon service

dave donaldson

Always Great service and pricing

Robert Boucher

(Translated) Very good service from the decorator. (Original) Très bon service de la préposé à la déco.

René Fortin

(Translated) The service varies greatly depending on the staff in place. When we ask for information on a tool and we tell you to read the box, we have in front of us a real incompetent. So if you want to see us face again at home rather than online on Amazon, you have to train your staff. In your tools department it's currently a big capital zero. (Original) Le service est très variable dépendamment du personnel en place. Quand on demande une information sur un outil et qu'on vous répond de lire sur la boîte, on a en face de nous un véritable incompétent. Alors si vous voulez nous revoir la face chez-vous plutôt qu'en ligne sur Amazone, il faut former votre personnel. Dans votre département des outils c'est actuellement un gros zéro majuscule.

Sandra Lowe

Question why do I have to pay for the stove to be shipped out in would think that home depot would cover that

Cal Condy

Love Home Depot, just wish they would up their game a bit. So far I've had to buy 6 Major appliances from their competitors because they wouldn't match price or didn't seem to want to deal with me because they seemed to have better things to do. Still one of my "go to" stores though.

Jesse S.

Staff is really helpful. Always find what I need.

Omer Amhed

(Translated) The electricity service are trying to adjust prices according to the competition. Great. (Original) Le service d'électricité tentent d'ajuster les prix en fonction de la concurrence. Super.

Huguette Et Paul Turcotte

(Translated) Just ordinary for the prices are not able to lean against the others, in hardware store (Original) Juste ordinaire pour les prix sont pas capables accoté les autres, en quincaillerie

Gris

Staff were not very helpful on this visit

Johanne Bilodeau

(Translated) Store ok, we didn't need a specific person because we found everything but a few employees said hello to us, I appreciate that! (Original) Magasin ok, nous n'avons pas eu besoin de personne en particulier car nous avons tout trouvé mais quelques employés nous ont dit bonjour, ça je l'apprécie !

Diane Melen

THIS: Home Depot enforce the rules with your staff!!! Snapped a couple days ago after politely pointing out they were too close - they went right back to it.

Charles Deslauriers

(Translated) Excellent service, highly qualified staff, better than young people who know nothing about CANAC ... (Original) Excellent service , personnel très qualifiés ,mieu que les jeunes qui connaisent rien au CANAC...

Rick Thomas

Awesome staff very helpful ????

Diane Turmel

(Translated) The service at the reception impeccable as well as in the radius of the blinds. Likewise at the cash register, the employee was very courteous. In summary, an outstanding service! (Original) Le service à l'accueil impeccable ainsi que dans le rayon des stores. De même à la caisse, l'employé fut très courtois. En résumé un service hors pair!

raphael lafleur

(Translated) A service received which is well worth 6 stars from Genevieve in the floor covering. Employees of this quality are rare. Thanks again :) (Original) Un service reçu qui vaut bien 6 étoiles de la part de Genevieve dans le couvre plancher. Les employés de cette qualité ce font rare. Merci encore :)

Noémie Lefebvre

(Translated) It wasn't what I was looking for. Poor service. (Original) Il ny avait pas ce que jy cherchais. Mauvais service.

John Melan

Waited for associates after them being paged 4 times over the course of 20 minutes. They then paged a manager which never showed up. I wont ever be back. I recommend everyone to go somewhere else, anywhere other than here.

Brian Hirsche

Great service. Clean. They often have great clearance deals.

Brent Mattock

Knowledgeable staff...good sized store.

Penny Hill

Stuart in appliances was fantastic. So helpful.

Lepage Paul-Emile

(Translated) If you want to find something you will find it there. Very good store within easy reach and very good service. (Original) Si tu veux trouvé quelque chose que tu vas le trouver là. Très bon magasin à porté de la main et très bon service.

victoria smith

Im always waiting for service here ????

Lindsay Perron

(Translated) I ordered interior doors ... I received my damaged doors, not covered for transport, without help to cover them to put them in the pickup and in addition, the roof, the primer paint ( primer) tears off when you remove the stickers which are partially on top for "protection" of certain parts of the door. They must now be completely sanded and put in "primer" even if I paid for already "awarded" and ready to paint. When we went to get the order, we faced an indifferent and even haughty reaction from an employee by mentioning to the service the complete lack of protection on the items and the repercussions of this. It took us an hour to finally put them in the car between blankets and boxes that we went to try to avoid damaging them more, which was in the end futile as the stickers that were already affixed to them damaged them even more than transportation. (Original) J’ai commandé des portes d’intérieur... J’ai reçu mes portes abîmées, non couvertes pour le transport, sans aide pour les couvrir pour les mettre dans le pickup et en plus, le comble, la peinture d’apprêt (primer) arrache quand on enlève les autocollants qui sont partiellement dessus pour « protection » de certaines parties de la porte. Elles doivent maintenant être complètement sablées et remettre du « primer » même si j’ai payé pour du déjà « primé » et prêt à peinturer. Quand nous sommes allés chercher la commande, nous avons fait face à une réaction d’indifférence et voire même hautaine d’une employé en mentionnant au service l’absence complète de protection sur les items et les répercussions de ceci. Il nous a fallu une heure pour finalement les mettre dans la voiture entre des couvertures et des cartons que nous sommes allés chercher pour essayer de ne pas les abîmer davantage, ce qui était vain au final comme les autocollants qui étaient déjà apposés dessus les ont abîmés encore plus que le transport.

jazzyy book

I love shopping at Home Depot in Campbell River.The staff and the managers provide excellent services and go above and beyond to keep their customers happy, especially Darren. Jazz

nicole lachance

(Translated) The service is impeccable and for the orders too because when I went he had sold the last upright freezer and the saleswoman looked on his computer and he was expecting 2 more so he had one for me in the next order and she reserved some one for me I paid them and they will phone me to find out what date I will be ready for it. To receive (Original) Le service est impeccable et pour les commandes aussi car quand je suis allée il avait vendu le dernier congélateur verticale et la vendeuse a regardé sur son ordinateur et il en attendait 2autres donc il en avait un pour moi dans la prochaine commande et elle en a réservé un pour moi je les payé et il vont me téléphoner pour savoir quelle date je serai prêt à le. Recevoir

gouku13

It was an above and beyond experience today. I had 2 different associates helping me find some gloves that were scattered across the store. Really exceeded my expectations of help. 10/10 will shop there again and recommend others to do so as well.

Denis Desjardins

(Translated) Excellent friendly service thank you (Original) Excellent service courtois merci

Mark Lerner

Good prices

Brad Mccaughran

Great staff.

Paraglider Jacques Georges

(Translated) Bag of lawn soil at almost $ 8 !! We are taking advantage of the pandemic to make as much money as possible knowing that like last year most people will rather garden than travel (Original) Sac de terre à pelouse à près de 8$ !! On profite de la pandémie pour se faire un max d'argent en sachant que comme l'année passée la plupart des personnes vont plutôt jardiner que de voyager

iiviietal

It's a home depo

Cock Tail

(Translated) It was missing everything I needed (Original) Il manquait tout dont j avais besoin

Kelly Townsend

Been trying to get warranty on a piece of carpet for over a year and a half now! You think after spending close to $50,000 in the store you would get better service...... keep getting the run around, not impressed!!

Michael Dostie

(Translated) I go to the home depot website, it is listed that there are 20 in inventory, move me to buy one and it cannot be found in the store I am told that it is an inventory error so I call in another store where it has one in stock the same thing pi the worst of all this it makes 2 times that it happens with other item not strong home depot (Original) Je vais sur le site internet de home depot il est inscrit qu il en a 20 en inventaire me déplace pour en acheter un et c est introuvable en magasin on me dit que c est une erreur d inventaire donc j appel dans un autre magasin ou il en a un en inventaire la meme chose pi le pire ds tout ca ca fais 2fois que ca arrive avec d autre item pas fort home depot

Dieter Endruschat

Hardware store that has most things

Maria Tafraoui

(Translated) For DIY enthusiasts, they will find everything they need for construction decoration (Original) Pour les bricoleurs ils trouverent tous ce qu ils faut pour construction decoration

Kathleen Chouinard

(Translated) Beautiful choice of plants at affordable prices (Original) Beau choix de végétaux à prix abordables

Nathalie Fugère

(Translated) Yesterday evening August 12th. We went to make a quote for the future construction of our patio .. to tell the truth we had been to other similar store not to name them .. We were served by a gentleman (Gilles Paradis) ... We were served like royalty. He took the trouble to explain to us why what to take and he explained to us from start to finish how our passion grew. A very big thank you Mr. Paradis See you again next spring Nathalie Fugère and Mario Henri ???? (Original) Hiers soir le 12 Août. Nous sommes passé faire une soumission pour la construction future de notre patio..pour dire vrai nous avions été a d'autre magasin semblable pour pas les nommer.. Nous avons été servie par un monsieur ( Gilles Paradis )... On a été servie comme des roi. Il a pris la peine de nous expliquer le pourquoi quoi prendre et il nous a expliqué du début jusqu'à la fin comment monté notre passion.. Un très grand merci M. Paradis On ce revoi le printemps prochain Nathalie Fugère et Mario Henri ????

Mary Allin

I despise going into there most guys don't want to help but the women are great. Don't like how far stuff is to find I guess I really don't like shopping anymore lol

Anne Chorneyko

Service is always excellent, friendly and helpful. Good selection of hardware supplies. Positive experience.

Susan Smith

Here is a shout out to Justin in the Campbell River Home Depot for going above and beyond to help us find outdoor lights !! Where the day before no one wanted to help us !! Thank You Justin !!!

Brandon Stevens

Pretty much useless staff what do you expect tho fml

lorain jones

Campbell River Home Depot is with out a doubt the worst store we have ever dealt with. We started by wanting to by flooring and wanted H. D. To install, no luck cause of covid. So we told them that we would need time to find a installer and …

Stephane Simard

(Translated) Many choices and good service (Original) Beaucoup de choix et bon service

James Hope

People are always friendly and almost always helpful.

A Hindle

Terrible prices on everything but lumber.

Stephane Morissette

(Translated) Very nice dry wood because it is inside. Good service! (Original) Très beau bois sec car il est à l intérieur. Bon service!

Markus Dubious

Still going crazier than other large surface with the ghost bug: huge line up outside than hand washing with stale water before touching already filthy building materials.

PoppaMoves77

Great staff with great products and deals :) only problem with this spot is losing track of time :)

Francine Mecteau

(Translated) Same thing for Arctic Air. There are not any. (Original) Meme chose pour Arctic Air. Il n' y en a pas.

sylvia woytowich

Excellent customer service. Found everything we wanted and when we asked for help it was readily available.

Dean Stewart

Nice location and a very clean store

Lyne Dion

(Translated) I picked up our order from the parking lot. I phoned to advise that I was present and I was told that it would take time pcq we served the people inside before and that they were 2 people. I was a little disappointed given that they offer this service but it looks like they don't have the staff to answer it. In the end, it was pretty quick. (Original) Je récupérais notre commande sur le stationnement. J'ai téléphoné pour aviser que j'étais présente et l'on m'a dit que ça prendrais du temps pcq l'on servait les personnes à l'intérieur avant et qu'ils étaient 2 personnes. J'étais un peu déçue étant donné qu'il offre ce service mais on dirait qu'ils n'ont pas le personnel pour y de répondre. Finalement, cela a été assez rapide.

TheGoodjackless

Great Home Depot store. They often have "in-stock" items that the two others on the north shore no longer have available. Staff are friendly and helpful. On a normal day, of a normal year ( which is sadly hardly the case at this time...) circulation can be a pain during rush hour. Nearby many others stores that you could want to visit. Recommended!!!

Walter Pozer

(Translated) Not able to get a response from the materials department. Call 3 times 2 lines cut and once on hold for more than 20 minutes. They don't care about the customer Long live Canac !! Quebecois and helpful. (Original) Pas capable d’avoir une réponse du département des matériaux. Appeler 3 fois 2 lignes coupées et une fois en attente plus de 20 minutes. Ils se foutent du client Vive Canac!! Québécois et serviable.

Marjorie Dawson-Laflamme

(Translated) The painting staff know their stuff ???? very good aujd service :) !! (Original) Le Personnel à la peinture connait son affaire ???? très bon service aujd :) !!

Matthew McDonald

For all your home needs.

Veronica Bassett

Always friendly staff more than willing to help. Every experience in this store has been a good one. They are doing a fabulous job keeping the staff happy and it shows in their quality of.service, and how happy the staff is.

Yves Belleau

(Translated) Great service. Courteous and polite staff. (Original) Super service. Personnels courtois et polis.????????

Pierre-Frederic Verge

(Translated) I bought the glass pool fence and asked for advice. It was still $ 12,000. They made a mistake. The manager called me and corrected everything. Thanks for the customer service. I will be going back for sure. Frederic (Original) Jai achete la cloture de verre pour piscine et jai demande conseil. Cetait quand meme 12 000$. Ils ont fait unne erreur. Le gerant ma appelé et a tout corrigé. Merci pour le service à la clientèle. Je vais y retourner pour sur. Frederic

Maxime Beaudoin

(Translated) Nice store, however, no customer service. I must have passed a dozen employees without being told hello and asking me if I needed help. We prefer to chat with colleagues and look at their cellphones. Pity. / Thank you for your reply. How do I send you a DM? (Original) Beau magasin, cependant, aucun service à la clientèle. J'ai dû croiser une dizaine d'employés sans qu'on me dise bonjour et me demande si j'avais besoin d'aide. On préfère jaser entre collègues et regarder son cellulaire. Dommage. / Merci pour votre réponse. Comment vous envoyer un DM?

Michael Brotherston

Its home depot..

Pierre Levesque

(Translated) Very good service with Michel and easy access by 53 feet (Original) Très bon service avec Michel et facile d accès en 53pied

John Mac

My time is apparently not important as it took 45 minutes for norm to take a door down from the second self. Does anyone else work here?

Stéphane Lacasse

(Translated) Good service (Original) Bon service

Pierre Dufour

(Translated) The only big problem is the lack of staff. (Original) Le seul grand problème est le manque de personnel.

Bruno Soucy

Good

wendy reynolds

very helpful

Jean Sebastien Lacroix

(Translated) This is the store par excellence for both the construction guy and the home handyman. (Original) C est le magasin par excellence autant pour le gars de la construction que le bricoleur maison.

Darlyne Shane

Recently visited the Campbell River Store to purchase a tarp I had seen online and which showed items available at my store. The product was not on the shelf and two employees went above and beyond to search for the $9.97 item. Because of …

Aurélie Lapointe

(Translated) The store did not have what we were looking for. The clerk referred us to another location. It's hard to get service, but when you end up finding a good employee, that's fine. (Original) Le magasin n'avait pas ce que l'on cherchait. Le commis nous a référé à un autre endroit. Difficile d'avoir du service, mais quand on fini par trouver un bon employé ça va.

GILBERT CLOUTIER

(Translated) Good place to buy all kinds of hardware products, located right next to Walmart and more ... You can buy anything you need ... (Original) Bon endroit pour acheter toute sorte de produit de quincaillerie, situe juste a cote du walmart en plus... On peut tout acheter ce dont on a besoin...

sssssssssss

Friendly great staff

MizLin Nordahn

Awesome ???? Not one problem.. clean store.. clean shelves.. stocked!!! And AWESOME help!! I thank you!!

Ray Aten

Best appliance prices in town

Darren King

Ok for a big box

Andre Nadeau

(Translated) Very good service, helpful and smiling staff. (Original) Très bon service, personnel aidant et souriant.

Denis Maranda

(Translated) Quickly done (Original) Vite fait

Joan Harwood

Great service, especially Norm, he was terrific

Dennis Carmichael

Bought a toilet for my son. Real nice one at a great price

Dianne Lady

Great store, only 4 stars because no staff came to see if i needed assistance

Robert Vezina

(Translated) Clean place and very nice employee (Original) Endroit propre et employé tres gentil

Sonia Guay

(Translated) I found myself carrying large pails of paint all by myself the people who worked there saw me but weren't helping me .. (Original) Je me suis trouvé à transporter de grosses chaudière de peinture toute seule les gens qui travaillaient là me voyaient mais ne m'aidait pas ..

Andrey Polonsky

Pros: Quick service, friendly staff, nice in store and online inventory. Home Depot has a wast choice of products in store and online. Cons: online orders malfunction sometimes, you can order something only for them to call you a few days later saying that they turned out to be out of stock and you were refunded.

Danielle Proulx

(Translated) Very courteous employee (Original) Employée (es) très courtois

Emily S.

Staff very helpful anytime i have gone

Dawn Minns

I'm really disappointed in Home Depot with regard to their COVID policies. The sign outside says the staff have PPE and social distancing is in place, but I feel like I'm constantly dodging customers and staff who clearly don't respect …

Colin H

Good selection of tools.

daniel parent

(Translated) Very well received and I had good service (Original) Très bien accueilli et j ai eu un bon service

Francine Roy

(Translated) Lots of well-classified merchandise. Sometimes difficult to speak to an advisor. (Original) Beaucoup de marchandise bien classée. Difficile parfois de parler à un conseiller.

emilie lacasse

(Translated) No service. Employees talk to each other and do not deal with customers. And even when I asked where a product was, it was vaguely explained to me and then the employees resumed their discussion. When I got to the checkout, there was only one customer, but the clerk asked me to use the automated checkout ... (Original) Pas de service. Les employés se parlent entre eux et ne s'occupent pas clients. Et même lorsque j'ai demandé où était un produit, on m'a expliqué vaguement puis les employés ont repris leur discussion. Arrivée à la caisse, il n'y avait qu'un seul client, mais la commis ma demandé d'utiliser la caisse automatisée...

Geneviève Paradis

(Translated) Wow great atmosphere despite the current circumstances, smiling employee, good music with even some dancing. I raise my hat to you! (Original) Wow superbe ambiance malgré les circonstances actuelles, employé souriant, bonne musique avec même certain qui danse. Je vous lève mon chapeau !

Le Québécois Yvorius

(Translated) It is a home depot ... (Original) Cest un home depot...

Christian Boivin

Lot of stuff

Wanda Harley

Always helpful staff.

Jonathan Hamel

(Translated) Impeccable service by your employer Antoine Foucault knows a handsome young man you should raise in rank with a raise in salary. Thank you and good evening. (Original) Un servise irréprochable par votre employer Antoine Foucault sait un beau jeune homme vous devriez le monter en grade avec une augmentation de salaire. Merci et bonne soiré.

Ralph George

Helpful

Josephine Elstub

Polite helpful

Steve CTO

There is never anyone around to help or know about products if you happen to get a sales person.

Joseph John

Ok place to shop for materials for building

Philip Johnston

Large place but staff very helpful in finding things.Best place in Quebec area for wood products and home appliances.

France Pare

(Translated) Perfect service (Original) Service parfait

Wendy Pereira

Very knowledgeable staff & polite staff

grant gauthier

Limited stock. Common 5/16 wing nut none available.

Jean-Yves Tremblay

(Translated) Stores a lot of materials but really expensive (Original) Magasins beaucoup de matériaux mais vraiment cher

Jocelyn Paradis

(Translated) Good choice of materials Good service Fair price (Original) Bon choix de matériaux Bon service Prix convenable

Steve Leclerc

(Translated) Pre-order online and fast service on arrival. (Original) Pré commande en ligne et service rapide à l'arrivé.

eric fecteau.e@videotron.ca

(Translated) Courteous staff and took the time to advise me well (Original) Personnel courtois et pris le temps de bien me conseiller

Nick Rose

I bought $40 bucks worth of paint supplies when I tried to grab half a dozen free stir sticks that are available by the handful with no questions asked at your largest competitor and my local building supply was told I couldn't take any as I hadn't bought paint! Fine, I'll make a point of spending my $ elsewhere

Dave Ostrander

Mostly because I work here. But it truly is a great store.

Maureen Howlett

Fabulous service

Blitherer Masterman

You are often on your own when you enter this store. The staff tend to have no idea what they do or do not have available for sale, and worse, have told me they had things they did not, and did not have things they did.

Alain Calvé

(Translated) I found what I needed very well side (Original) J'ai trouvé ce qu'il me fallait très bien côté

Ken Grenier

(Translated) The only large-scale hardware store on the south shore ... no choice to go ... (Original) La seule quincaillerie à grande surface de la rive-sud... pas l'choix d'y aller...

Joanne Hart

Graham gave us great service in flooring. Thank you

lizzy Daly

Place is a joke

john Harris

Excellent customer service

Roger Lucas

I received excellent help, with a purchase of a grass trimmer. The guy really knew his stuff, and was Uber helpful.

Andrea Humphreys

I always have a great experience going in! The staff are always super helpful! the last time I was in I was wandering around like I was lost and somebody approached me and asked if I needed help. Great clean store with lots of selection!

Rob Stewart

All projects seem to start at Home Depot.

Olivier Giroux-ayotte

(Translated) Service ok there would be room for improvement. Good customer service! (Original) Service ok il y aurait place à amélioration. Bon service au service à la clientèle!

Mathieu Chagnon

(Translated) I needed advice on electricity. The staff were aware and took the time to explain to me and give me the advice I needed to install the device I wanted to install. Unparalleled checkout service. Definitely recommended (Original) J'ai eu besoin de conseils dans l électricité. Le personnel était au courant et a pris le temps de m expliquer et de me donner les conseils nécessaire a l'installation de l appareil que je voulais installer. Service aux caisses hors pair. Définitivement recommandé

Maxine McLean

Workers are helpful, willing to show you the options.

Lillian Clark

Okay service. No willingness from men to help load trucks or anything

Harper Baikie

Found the same product at Canada tire $25 cheaper

Remi Metivier

(Translated) Thanks to Vicente and Isabelle for the truck rental service at the Lévis home depot! Excellent courteous exercise. I was a few minutes late after closing and even encroached on the SuperBowl, but they gave me a 'break' ???? (Original) Merci à Vicente et Isabelle pour le service de location de camions du home depot de Lévis! Excellent sercice courtois. J'étais en retard de quelques minutes après la fermeture et même empiété sur le SuperBowl, mais ils m'ont donné un 'break' ????

David Burgis

ger all your home needs

Steve Jones

Had just what I wanted

Shak Mohammed

Very good service very good place to shop around for woods and etceteras for your house Holdings

Josiane Roy

(Translated) Find everything I wanted at a good price again! (Original) Trouver tout ce que je voulais à un bon prix encore u e fois!!!

Kyle Wohlgemuth

Well what a place. I'm in aww

rick heglin

Great place for your planting needs. Great selection of trees shrubs plants and flowers

Catherine Roman

(Translated) Excellent customer service! Well done to the day supervisor during the week. Small error in the display of prices and she resolved it in a few minutes on the phone with a good mood. I loved my experience. I will stay there again without hesitation! (Original) Excellent service à la clientèle ! Bravo à la superviseure de jour la semaine. Petite erreur d'affichage de prix et elle a réglé ça en quelques minutes au téléphone avec la bonne humeur. J'ai adoré mon expérience. J'y retournerai sans hésitation!

Eliane Garneau

(Translated) Super service! We received good advice in painting. (Original) Super service! On a reçu de bons conseils en peinture.

Giovanna Gray

Woman who answered the phone was extremely unhelpful when I ask about moving vans she was like we don't have then at this location anymore then when I asked her if she could find out what location that had them she asked in her fake polite voice saying you can check the nanaimo Home Depot

Brigitte Lafond

(Translated) good service thank you (Original) Bon service merci

Nicole Guillemette

(Translated) Very good service. A lot of choices. (Original) Très bon service. Beaucoup de choix.

Marvin Bradshaw

Really difficult to get help. Only got about half of what I wanted because I couldn't find any one to help

Sophie Blanchette

(Translated) A lot of help from the very friendly staff. (Original) Beaucoup aide de la part du personnel très sympathique.

Gwendoline Leverrier

(Translated) So badly organized, no salesperson is able to find me the strata clotheslines when there are supposed to be 4 left in the store! (Original) Tellement mal organisé aucun vendeur n'est capable de me trouver les etendoirs strata alors qu'il est supposé en rester 4 au magasin !

patrick vaillancourt

Just what you expect at Home Depot

Trevor Comerford

All in one day shopping

Mike Hoffman

It is a home depot

Eric Christian

Great place, know what associates to talk to and you will have a great time

Guylaine Carrier

(Translated) Very good service employed in gold takes care of customers (Original) Très bon service employé en or prend soin des clients

Pascal Royer

(Translated) Really atrocious delivery service, even with 3000 $ of purchase, in fact not deliver at all, I had to go and get my material even though I had received an order confirmation dispatched and later order delivered .... (Original) Service de livraison vraiment atroce , même avec 3000$ d achat , en fait pas livrer du tout , j ai été obligée d aller chercher mon matériel même si j avais reçu une confirmation de commande expédiée et plus tard commande livrée....

Kelly Tompkins

Awesome staff

Jeff Perron

(Translated) I have just returned to return a product and your manager (a woman) not smiling in a bad mood with a bad attitude she should not work in customer service I often go to your store and this is the first time that this I happen to be a store manager and if I'm going to act as if I'm losing customers (Original) Je viens juste de passer pour retourner un produit et votre responsable (une femme) aucunement souriante de mauvaise humeur avec une mauvaise attitude elle ne devrais pas travailler au service à la clientèle je vais souvent à votre magasin et c’est la première fois que cela arrive je me suis moi même gérant d’un magasin et si j’agirai comme c’est sûr que je perd des clients

Nathan larson

Verry helpful and friendly staff at those location.

Sébastien Martel

(Translated) The only advantage over home hardware that starts with a C is more products. The worst defect of Home Depot? The prices !! Especially on small items we are outright have (Original) Le seul avantage versus la quincaillerie de chez nous qui commence par un C c'est plus de produits. Le pire défaut de Home Depot ? Les prix !! Surtout sur les petits articles on se fait carrément avoir

Richard Pelletier

(Translated) Very good shop (Original) Très bien bon magasin

W01092 ADM

Like the store but not open until 9 am on Saturday? Might as well stay closed I went to home hardware and installed before you opened.... Even worse I heard summer hours are 8 yet your signs on the front door say 9? Not what should be expected from such a large chain .......

Zinédine Zidane

(Translated) I found what I was looking for, the clerk who answered me knew the dept well. Tooling (Original) J'ai trouvé ce que je cherchais, le commis qui m'a répondu connaissait bien le dept. De l'outillage

norm thiesen

Has a very low selection of tools nothing worth looking for would need to order

Isabelle Drouin

(Translated) Always well answered by people who work down (Original) Tjrs bien répondu par les gens qui travaillent la bas

Claude Corbin

(Translated) Nice selection of product, courteous service and items that we only have at home (Original) Belle sélection de produit, service courtois et des items que l'on que chez eux

Michel Robinson

(Translated) Very well (Original) Très bien

Patrick Brek

(Translated) Inability to provide a service offer no possibility of cutting wood for your customers no information in this regard or on the website if in unnecessary stores to display that you close the cutting made 3 branches for inability to be cut wood A manager who is himself lost in all that he tells Unequal between a person who comes in who comes in the morning and the one who comes to appearing at 8 or 11 o'clock in the evening they force them to write to the store manager to be heard riddicule Never seen a store even If unable to train young people and make them work let at home treat your customers as they should poor quality of service ordinary and very flat when you are told to come rather no information for customers brief place avoided Better to go to Canac end of the conversation Enter a message ... (Original) Incapacite a fournir un service proposer aucune possibilite de decouper du bois pour vos clients aucune informartion a ce titre ni sur le site internet si en magasins inutiles d afficher que vous fermer la decoupe rendue 3 succurcales pour impossibilite de se faire decouper du bois Un gerant qui est lui meme perdue dans tous ce qu il racconte Inegal;ite entre une personne qui se presente qui se prensent a h dun matin et celle qui se presente a prensentant a 8 ou a 11h ils fauh du soir obliger d ecrire au directeur du magasin pour se faire entendre riddicule Jamais vue un magasin de meme Si incapable de former les jeunes et de les faire travailler laisser a la maison traiter vos clients comme ils se doit qualite du service mediocre ordinaire et bien plate quand on se faire repondre de venir plutot aucune information pour les clients breff endroit a e evite Mieux vaut aller a Canac Fin de la conversation Saisissez un message...

Francis Fournier

(Translated) I went there for a purchase return. Return completed in 3 minutes, it is true that the return was not open but still it takes a service like that. Thank you (Original) J'y ai retourné pour un retour d'achat. Retour complété en 3 minutes, c'est vrai que les retour n'était pas ouvert mais quand même ça prends un service comme ça. Merci

Mi chel Bussieres

(Translated) Ok thank you very much for your help (Original) Ok merci beaucoup pour votre aide

Al Baronas

Great store. Always find items other stores don't carry plus I get knowledgeable folks to help me solve problems.

Stephanie Elickus

Great staff to help you find all your home and garden needs

Maryse Labranche

(Translated) The clerk was super helpful. He was looking for the information so that I cannot wear a mask. (Original) Le commis a été super serviable. Il a été cherché l'information alors que je ne peut pas porter de masque.

Christiane Fagunds

(Translated) Thank you Stécy, for the surplus service that I had by phone, because you have solved a problem in a short time. Thank you! (Original) Merci Stécy, pour l’excédent service que j'ai eu par téléphone, car tu a réglé un souci en peu de temps. Merci!

Draidor Carnage

I was in the Campbell River store today and was Unpleasantly surprised to see 3/4 of the staff wandering around with no masks and seemingly no awareness of Social Distancing, snuggled up to customers who Were wearing masks. Which leads me …

Jean Galarneau

(Translated) Lack of items that should be in the hardware store inventory. (Original) Manque des articles qui doivent être dans l inventaire d une quincaillerie.

Norm Shokal

No check out opened